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printing with the hp deskjet 845c/825c printer
The printer is controlled by software installed on the computer. The printer software, also called a printer driver, provides dialog boxes to communicate print requests to the printer.
printing in Windows 98, Me, and 2000
Follow these instructions to print in Windows 98, Me, and 2000:
1. Open the file you want to print. 2. Use one of the following methods to display the hp deskjet 845c/825c
series screen: Click File > Print, then select Properties. Click File > Print Setup, then select Properties. Click File > Print > Setup, then select Properties. The hp deskjet 845c/825c series screen appears. The option selected varies depending on the software program you are using. The hp deskjet 845c/825c series screen displays three tab options: Setup, Features, and Advanced.
3. Select the Setup tab to choose print quality options, paper type, paper
size, and photo paper printing.
4. Select the Features tab to choose page orientation, two-sided printing,
multiple pages per sheet, and poster printing.
5. Select the Advanced tab to choose color options for text, ink volume,
print speed (Low Memory Mode), and to make color and contrast adjustments.
6. Click OK to return to the Print or Print Setup screen. 7. Click OK to print. To find more information about options on each tab screen, point to an option and click the right mouse button to display the Whats This dialog box. Click Whats This? to view more information about the selected option.
setting custom printing margins
Follow these instructions to set printing margins:
series screen: Click File > Print, then select Properties. Click File > Print Setup, then select Properties. Click File > Print > Setup, then select Properties. The hp deskjet 845c/825c series screen appears. The option selected varies depending on the software program being used. The hp deskjet 845c/825c series screen displays three tab options: Setup, Features, and Advanced.
3. Select the Setup tab, then select User Defined Paper Size in the Paper Size
option. The User Defined Paper Size dialog box appears.
4. Select the appropriate width and length settings.
Paper width must be between 77 and 215 mm (3 x 8.5 in) and paper length must be between 127 and 356 mm (5 x 14 in).
5. Click OK to return to the Setup screen. 6. Click Apply, then click OK to accept the new settings. 7. Click OK to print.

using the taskbar icon

The Printer Settings taskbar icon allows you to change default print settings.
1. Printer Settings taskbar icon
opening the printer properties dialog box
1. Double-click the Printer Settings taskbar icon.

The hp deskjet 845c/825c series dialog box appears.
2. Select the available print options in the hp deskjet 845c/825c series

screen.

3. Click OK.
changing print options in the default print settings dialog box
1. Click the Printer Settings taskbar icon.
The Default Print Settings dialog box appears. It allows you to change the default print quality.
2. Select the following options:
Print Quality: Draft, Normal, or Best
3. Click outside of the dialog box.
A dialog box appears saying that the selections made determine what print settings the printer will use when printing. If you dont want to see this dialog box again, select Dont show me this message again.

4. Click OK.

using printer settings taskbar icon shortcuts
1. Right-click the Printer Settings taskbar icon.
A shortcut menu appears displaying the names of installed printers. A check mark appears next to the selected printer. You can select another printer from the menu to change the default printer.
2. Choose one of these options:
Change Default Print Settings to open the hp deskjet 845c/825c series dialog box. Click Open Toolbox to open the HP Deskjet Toolbox. Click Exit to turn off the Printer Settings taskbar icon. See also: the hp deskjet toolbox
printing on paper and other media
envelopes transparencies labels business cards, index cards, and other small media photographs greeting cards posters banners iron-on transfers manual two-sided printing

envelopes

Print a single envelope using the envelope slot, or print multiple envelopes using the In tray.
printing a single envelope

preparing to print

1. Place the envelopewith the flap side on the left and facing upinto
the single envelope slot.
2. Push the envelope forward until it stops.
printing the envelope If your software program includes an envelope-printing feature, do not follow these instructions. Follow the instructions provided by the software program.
1. Open the file you want to print.
2. Use one of the following methods to display the hp deskjet 845c/825c
3. Select the Setup tab, then choose the following:

Print Quality: Normal Paper Type: Plain Paper Paper Size: Appropriate envelope size
4. Select the Features tab, then choose the following:
Orientation: Appropriate envelope orientation Two-Sided Printing: Unchecked
5. Click OK to return to the Print or Print Setup screen. 6. Click OK to print.
printing guidelines Verify that the Out tray is in the down position. Avoid using envelopes that have clasps or windows. Avoid using envelopes that are shiny or embossed, envelopes with thick, irregular, or curled edges, or envelopes that are wrinkled, torn, or otherwise damaged.
printing multiple envelopes
1. Pull out the In tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Place no more than 15 envelopeswith the flap side on the left and

facing upin the tray.

4. Push the envelopes forward until they stop. 5. Slide the paper guides snugly against the edges of the envelopes. Slide
the tray forward until it stops.
printing the envelopes If your software program includes an envelope-printing feature, do not follow these instructions. Follow the instructions provided by the software program.
printing guidelines Never place more than 15 envelopes in the In tray at one time. Align the envelope edges before inserting them. Avoid using envelopes that have clasps or windows. Avoid using envelopes that are shiny or embossed, envelopes with thick, irregular, or curled edges, or envelopes that are wrinkled, torn, or otherwise damaged.

transparencies

1. Pull out the In tray and raise the Out tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Fan the edges of the transparency sheets to separate them, then align

the edges.

4. Place no more than 25 transparency sheets in the tray with the rough
side down and the adhesive strip toward the printer.
5. Push the transparencies forward until they stop. 6. Slide the paper guides snugly against the transparency paper, then slide

7. Lower the Out tray.

printing transparencies
Print Quality: Draft, Normal, or Best Paper Type: Appropriate transparency paper Paper Size: Appropriate size
Orientation: Appropriate orientation Two-Sided Printing: Unchecked

printing guidelines

For best results use hp premium inkjet transparency film.

labels

1. Pull out the In tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Fan the edges of the label sheets to separate them, then align the label

paper.

See also: problems with printouts

greeting cards

1. Pull out the In tray, then raise the Out tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Fan the edges of the greeting cards to separate them. 4. Align the edges of the cards, then place no more than 30 cards in the
5. Push the cards forward until they stop, then lower the Out tray. 6. Slide the paper guides snugly against the edges of the cards, then slide

in the tray.

printing greeting cards
Print Quality: Normal or Best Paper Type: The appropriate greeting card type Paper Size: Appropriate card size
Orientation: Appropriate orientation Two-Sided Printing: If appropriate
Unfold pre-folded cards, then place them in the In tray. If an out of paper message appears, verify that the media is positioned properly in the In tray.
See also: manual two-sided printing

posters

1. Pull out the In tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Fan the edges of the sheets to separate them, then align the edges. 4. Place the paper in the tray. 5. Slide the paper guides snugly against the paper, then slide in the tray.

printing posters

Paper Type: Plain Paper Print Quality: Normal Paper Size: Appropriate size
Orientation: Appropriate orientation Poster Printing: Select this option then select 2x2, 3x3, or 4x4 Two-Sided Printing: Unchecked
Trim the edges on the sheets, then tape the sheets together after printing.

banners

1. Pull out the In tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Raise the banner switch to raise the Out tray, then slide the paper guides
snugly against the paper. Leave the Out tray raised.
4. Select up to 20 sheets of banner paper (but not less than 5 sheets).
Remove and discard any perforated strips.
5. Place the banner paper in the In tray with the unattached edge of the
paper facing the printer.

6. Push in the In tray.

printing banners
Banner Printing: Select this box Paper Type: hp banner paper Print Quality: Normal Paper Size: Banner [A4 (210 x 297 mm)] or Banner [Letter (8.5 x 11 in)]

The Banner prints.

7. If the Resume light blinks after the banner prints, press the Resume button

as many times as needed until all the banner paper is out of the printer.
See the HP Deskjet 845c/825c Series Printer release notes for specific printing information.
For best results use hp banner paper.

iron-on transfers

1. Pull out the In tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Fan the edges of the iron-on transfer paper to separate them, then align
4. Place the iron-on transfer paper in the tray with the printable side down. 5. Slide the paper guides snugly against the transfer paper, then push in

the tray.

printing iron-on transfers
Paper type: hp iron-on t-shirt transfers Print Quality: Normal or Best Paper Size: A4 (210 x 297 mm) or Letter (8.5 x 11 in.)
Orientation: Appropriate orientation Mirror Image: Check this box Two-Sided Printing: Leave this box unchecked
When you print a transfer with a mirror-image, the text and pictures are horizontally reversed from what appears on the computer screen.
For best results use hp iron-on t-shirt transfer paper.
manual two-sided printing
1. Pull out the In tray. 2. Remove all paper from the Out tray. 3. Place paper in the In tray. 4. Slide the paper guides snugly against the edges of the paper. 5. Push in the tray.

printing manually

Print Quality: Appropriate print quality Paper Type: Appropriate paper type Paper Size: Appropriate size
Orientation: Appropriate orientation Two-Sided Printing: Check this box Book or Tablet: Select the appropriate option
The odd-numbered pages print. Follow the instructions displayed on your screen to reload the paper and print the even-numbered pages.

book binding

tablet binding
7. Click Continue when the paper is properly reloaded.
The printer automatically prints odd-numbered pages first. Once the odd-numbered pages are printed, a message appears prompting you to reload the paper so that the even-numbered pages can be printed.

special features

dual-cartridge printing single-cartridge printing

dual-cartridge printing

The dual-cartridge printing option allows your printer to provide the highest quality printouts. To print with both cartridges:
1. Install both the black and the tri-color print cartridges. 2. Open the HP Deskjet Toolbox. 3. Click the Configuration tab and select the following option:

Configure Print Cartridges: Two Print Cartridges.

4. Click Apply.

The Changing Printer Configuration box appears.
5. Click OK. 6. Print according to the instructions for your document.
Caution! Remove empty print cartridges from the print cradle immediately. Do not leave an empty print cartridge in the cradle, then configure the printer for single-cartridge printing. Doing so can damage the printer.
See also: print cartridge part numbers replacing a print cartridge
single-cartridge printing
The printer can print with only the tri-color print cartridge installed. Color-only printing allows the printer to print in a full range of colors, including black.
Caution! Never configure the printer for one-cartridge printing with both the black and the tri-color print cartridges installed. Doing so affects print quality.

color cartridge printing

1. Install the tri-color print cartridge. 2. Open the HP Deskjet Toolbox. 3. Click the Configuration tab and select the following option:
Configure Print Cartridges: One Color Print Cartridge.

product maintenance

print cartridge status light replacing a print cartridge aligning print cartridges automatically cleaning print cartridges manually cleaning print cartridges and the print cradle cleaning the printer case refilling print cartridges maintaining print cartridges print cartridge part numbers the hp deskjet toolbox
print cartridge status light
understanding the print cartridge status light
The Print Cartridge Status light flashes when: A print cartridge is improperly installed or malfunctioning The wrong print cartridge type is used The top cover is open
1. print cartridge status light
If the Print Cartridge Status light flashes, open the printer cover. The Print Cartridge Cradle moves to the center of the printer. See also: print cartridge part numbers
replacing a print cartridge
Before buying replacement print cartridges, verify the correct part numbers.
Warning! Keep both new and used print cartridges out of the reach of children.

To replace a print cartridge:
1. Verify that the Out tray is down. 2. Press the Power button to turn on the printer. 3. Open the top cover.
The cradle moves to the center of the printer.
4. Raise the cradle latch. 5. Lift the print cartridge out of the print cartridge cradle and discard it.
1. Out tray (in down position) 2. press power button 3. open top cover 4. raise cradle latch 5. lift out cartridge
6. Remove the packaging from the replacement print cartridge and
carefully remove the protective vinyl tape.
Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.
1. black cartridge 2. tri-color cartridge 3. ink nozzles 4. copper contactsdo not touch or remove the copper contacts 5. protective vinyl taperemove only the protective vinyl tape
7. Holding the print cartridge vertically with the copper contacts toward
the rear of the printer, push the print cartridge down into the cradle.
8. Secure the cradle latch.
You hear a click when the latch is fully secured.

9. Close the top cover.

If the Print Cartridge Status light continues to blink after installing a new print cartridge, check the part number on the cartridge to confirm that the correct cartridge is installed. After installing a new print cartridge, align the printer cartridges to ensure the best print quality. See also: aligning print cartridges print cartridge part numbers
aligning print cartridges
After installing a print cartridge, align the print cartridges to ensure the best print quality. Aligning the print cartridges takes about two minutes to complete and requires you to examine two test pages. To align print cartridges:
1. Open the HP Deskjet Toolbox. 2. Click the Align the Print Cartridges button. 3. Click Align.
The first test page prints.
4. Examine the test page and follow the onscreen instructions to complete

Caution! Do not touch the print cartridge ink nozzles or copper contacts. Do not remove the copper strips.
cleaning print cartridges
1. Dip the end of a clean cotton swab into the distilled water and remove

any excess water.

2. Clean the face and edges of the print cartridge with the swab, as shown
in the following illustration.
Do not wipe the nozzle plate.
1. nozzle plate 2. clean these areas
3. Inspect the face and edges of the print cartridge for fibers.
Repeat steps 1 and 2 above if fibers are still present.
cleaning the print cradle
If you use the dual-cartridge printing option after printing with only one cartridge, you may need to clean the back plate of the unused compartment. To clean the print cradle:
2. Wipe the compartments back plate.
Repeat this process until no ink residue appears on a clean swab.
3. Wipe the underside of the print cartridge cradle walls.
1. print cartridge cradle 2. right compartment back plate 3. cradle wall

after cleaning

1. Reinsert the print cartridges and close the printers top cover. 2. Reconnect the power cord to the back of the printer, then press the
Power button to turn on the printer.
3. Print a test page from the HP Deskjet Toolbox by selecting Print a Test
4. Repeat the cleaning procedure if smeared ink still appears on the
printouts. See also: aligning print cartridges the hp deskjet toolbox
cleaning the printer case
The printer ejects ink onto paper in a fine mist, and small amounts of ink may be deposited on the printer case over time. Follow these guidelines when cleaning the outside of the printer: Use a soft damp cloth to remove dust, smudges, stains, and spilled ink from the printer case exterior. Use water only. Do not use household cleaners or detergents. Do not lubricate the rod on which the print cartridge cradle moves. It is normal to hear noise as the cradle moves back and forth on the rod when the printer is new. The noise decreases with use.
The printer should be handled and stored in an upright, level position for maximum performance and reliability.
refilling print cartridges
Do not refill HP print cartridges. Refilling print cartridges causes the electronic and mechanical components of the print cartridge to exceed their normal life cycle. It also creates many potential problems, such as: Poor print quality. Non-HP inks can contain elements that clog the cartridge nozzles and cause inconsistent print quality. Non-HP inks can also contain elements that corrode the cartridges electrical components, resulting in poor printouts. Potential damage. Ink from a refilled cartridge can leak onto the electrical components in the printer. This can cause severe printer damage, resulting in downtime and repair costs.

resume light is flashing

printer may be out of paper
1. Place paper in the In tray. 2. Press the Resume button on the front of the printer.
a paper jam may have occurred
1. Remove the paper from the In and Out trays. 2. Press the Resume button.
If you are printing labels, verify that a label did not get stuck while going through the printer.
3. Print the document if the paper jam is cleared.
If the paper jam did not clear, proceed to step 4.
4. Open and remove the Rear Access Door by turning the latch to the left. 5. Remove the paper jam from the printer. 6. Replace and close the Rear Access Door. 7. Press the Resume button.
print cartridge light is flashing
The top cover is open. Close the top cover. There may be a problem with one of the print cartridges. Remove and reinstall the print cartridge(s). Confirm that the correct print cartridge numbers are installed.

all lights are flashing

The printer may need to be restarted.
1. Press the Power button to turn off the printer. 2. Press the Power button to turn on the printer.
Proceed to step 3 if the lights continue to flash.
3. Press the Power button to turn off the printer. 4. Disconnect the printer from the power source. 5. Reconnect the printer to the power source. 6. Press the Power button to turn on the printer.
See also: print cartridge status light If you continue to have problems, contact HP Customer Care.

printer is not printing

paper does not come out of the printer
Follow these instructions to correct the problem. check the printer Verify the following:
1. The printer is connected to the power source. 2. The cable connections are secure. 3. The printer is turned on. 4. The media is correctly placed in the In tray. 5. The printers top cover is closed. 6. The Rear Access Door is attached.

check the printer lights

1. If the Print Cartridge Status light is blinking, lift the printer cover to verify
that the print cartridges are properly installed.
2. If the Power light is blinking, the printer is in the process of printing. 3. If the Resume light is blinking, press the Resume button.
reinstall the printer software See the quick start setup poster for more information.
error messages appear when using a USB connection
the error message there was an error writing to <name of usb port> appears The printer may not be receiving correct data from the other USB device or hub. Connect the printer directly to the USB port on the computer.

paper jams near the rear access door
1. Remove the paper from the In and Out trays. 2. Press the Resume button on the front of the printer. 3. If you are printing labels, verify that a label did not become detached
from the label sheet while passing through the printer.
4. Print the document if the paper jam is cleared.
Proceed to step 5 if the paper jam is not cleared.
5. Open the Rear Access Door by turning the latch counter-clockwise, then

remove the door.

6. Remove the paper jam, then replace the Rear Access Door. 7. Print the document.

printer does not turn on

The printer may have drawn too much power.
1. Disconnect the power cord from the printer. 2. Wait approximately 10 seconds. 3. Reconnect the power cord to the printer. 4. Press the Power button to turn on the printer.
See also: printing with the hp deskjet 845c/825c printer If you continue to have problems, contact HP Customer Care.

printer is too slow

The print speed and overall performance of the printer can be affected by several variables.
computer does not meet system requirements
1. Verify the computers RAM and processor speed.
See Product Specifications for more information.
2. Close all unnecessary software programs.
Too many software programs may be running at the same time.
3. Increase space on the hard drive.
If your computer has less than 100 MB available on the hard drive, the printer processing time will be longer. See the manual that came with your computer regarding how to manage space on the computers hard drive.
printer software is outdated
1. Verify the printer driver being used. 2. Log onto HPs Website to download the most recent software updates for
your printer. See the quick reference guide for Website information.
complex documents, graphics, or photographs are printing
You are printing a complex document. Documents containing graphics or photographs print more slowly than text documents. To print faster, try the following options: Select the Advanced tab on the hp deskjet 845c/825c series screen, then select the Low Memory Mode option. Select the Setup tab, then select the PhotoREt option instead of 600 x 1200.
conflicting USB cable connections
A printing conflict may occur when the printer and several USB devices are attached to a hub. Use one of the following methods to solve the problem: Attach the printers USB cable directly to the computer instead of a hub. When the printer is attached to a hub, do not use other USB devices also attached to the hub while printing. See also: printing with the hp deskjet 845c/825c printer the hp deskjet toolbox product specifications for the hp deskjet 845c/825c series printer If you continue to have problems, contact HP Customer Care.

photos are not printing correctly
1. Verify that the photo media is placed in the In tray with the print side
2. Slide the paper forward until it stops. 3. Slide the paper guides snugly against the paper, then push in the tray. 4. Use one of the following methods to display the hp deskjet 845c/825c
5. Select the Setup tab, then select the following options:
Paper Type: an hp photo paper Paper Size: Appropriate size Print Quality: Best
6. Click Apply > OK to return to the Print or Print Setup screen. 7. Click OK to reprint the photo.
See also: replacing a print cartridge minimum printing margins If you continue to have problems, contact HP Customer Care.

product specifications

product specifications for the hp deskjet 845c/825c series printer minimum printing margins system requirements
product specifications for the hp deskjet 845c/825c series printer
hp deskjet 845c model no. C8934A, C8934B hp deskjet 825c model no. C6506A, C6506B
black text print speed HP Deskjet 825c: Draft: Up to 6.5 pages per minute HP Deskjet 845c: Draft: Up to 8 pages per minute mixed text with color graphics print speed HP Deskjet 825c: Draft: Up to 4.5 pages per minute HP Deskjet 845c: Draft: Up to 5 pages per minute black truetype text resolution (depending on paper type) Draft: 300 x 300 dpi Normal: 600 x 300 dpi Best: 600 x 600 dpi color resolution (depending on paper type) Draft: 300 x 300 dpi Normal: 600 x 300 dpi + PhotoREt Best: 600 x 600 dpi + PhotoREt photo paper printing resolution PhotoREt 600 x 1200 dpi print technology Drop-on-Demand thermal inkjet printing
software compatibility MS Windows compatible (98, Me, and 2000) duty cycle 3,000 pages per month memory 2 MB built-in RAM buttons/lights Print Cartridge Status light Resume button and light Power button and light i/o interface Universal Serial Bus (USB) compatible dimensions 446 mm wide x 185 mm high x 355 mm deep 17. 56 in wide x 7.2 in high x 13.8 in deep weight 5.5 kg (12 lb) without power supply and pens operating environment Maximum operating conditions: Temperature: 41 to 104 degree F, 5 to 40 degrees C Humidity: 15 to 80 percent RH non-condensing Recommended operating conditions for best print quality: Temperature: 59 to 95 degrees F or 15 to 35 degrees C Humidity: 20 to 80 percent RH non-condensing Storage conditions: Temperature: -40 to 140 degrees F, -40 to 60 degrees C

print speed 71, 79 black text 79 mixed text with color graphics 79 print technology 79 printable area 12, 84 printer cleaning cartridges 56 cleaning case 60 damage to 61 dimensions 80 I/O interface 80 media sizes 82 media types 81 media weight 81 minimum printing margins 12, 84 noise emissions 81 operating conditions 80 operating environment 80 paper alignment 81 paper capacity 82 paper sizes 82 power consumption 81 print cartridge cradle noise 60 voltage 81 weight 80 printer does not turn on 70 printer driver 10 printer features 6 printer maintenance HP Deskjet Toolbox 64 printer memory 80 printer not printing 68 Printer Properties Advanced tab Windows 98, Me, Features tab Windows 98, Me, Setup tab Windows 98, Me, 2000, 10 Printer Settings taskbar icon 13 printer software 10
printer specifications 79 printer status flashing lights 66 printer too slow 71 printing banners 38 guidelines 39 business cards 26 guidelines 28 envelopes guidelines 20 single 16 stack 18 greeting cards 32 guidelines 34 index cards 26 guidelines 28 iron-on transfers 40, 41 guidelines 42 labels 23 guidelines 23, 25 manual two-sided 43 guidelines 45 mirror image 42 photographs 29 guidelines 31 posters 35 guidelines 36 small media 26 guidelines 28 transparencies 21 guidelines 22 Windows 95, 98, ME, 2000, NTprinting margins 12, 84 minimum 84 setting 12, 84 printing speed increasing 31 printing test page 59 printout problems 73
Rear Access Door 66 refilling print cartridge 61 restarting printer when to restart 67
Setup tab 10 shortcuts taskbar icon 14 single-cartridge printing 48 with color cartridge 48 small media printing 26 software compatibility 80 specifications 79 minimum printing margins 84 print cartridges 83 system requirements 86 stack of envelopes 18 surge protector 7 symbols 3 system requirements 86 Windows Windows 98 & Me requirements 86
new print setting not shown 76 paper does not come out of printer 68 paper jams 66, 69 part of document missing 75 photos printing incorrectly 77 print cartridges 73 printer does not turn on 70 printer not printing 68 printer too slow 71 printout problems 73 USB connection problems 69, 72 two-sided printing 10 manual 43
USB connection problems 69, 72
warning messages 3 warnings icon 3 Whats This? help feature 4
tablet binding 44 taskbar icon 13 shortcuts 14 text resolution 79 Toolbox 64 opening 64 utilities 64 Windows 98, Me, transparency printing 21 guidelines 22 troubleshooting blank pages printing 73 color documents are printing in grayscale 76 complex documents 72 document printing at angle 74 error writing to USB port 69 flashing lights 66, 68