For Windows 3.1x Users

Windows 3.1x specific information is only found in the Electronic Appendix of the electronic Users Guide. If you have Adobe Acrobat Reader on your computer, begin the printer software installation process and select View Users Guide. If you do not have Adobe Acrobat Reader on your computer, begin the printer software installation process, select View Users Guide, then follow on-screen instructions to install Adobe Acrobat Reader. Begin the printer software installation process again, and select View Users Guide. Whenever you want to view your electronic Users Guide, insert your printer software CD or diskette, begin the software installation and select View Users Guide.

Printing Basics

Buttons and Lights
The HP DeskJet printer buttons (shown below) let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the state of your printer. The buttons and lights from left to right are:
Cancel Button Press this button to cancel the current print job.
Print Cartridge Status Light When lit, the light above this symbol indicates that you need to check the status of your print cartridges. See Print Cartridge Status on page 25 for more information.
Resume Button and Light When this light flashes an action is needed such as load paper or clear a paper jam. To continue printing, press the Resume Button. See What do the flashing lights mean? on page 40.
Power Button and Light Use the Power Button to turn the printer on and off. When the green light above the Power Button flashes, printing is in progress.

Warning

Always use the Power Button on the front of the printer to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted switch to turn the printer on and off may cause premature printer failure.

Paper Trays

Fold-Up Tray
The Fold-Up tray, at the front of the printer, contains the IN and OUT trays. The Fold-Up tray must always be lowered to print or to access the ink cartridges.
Fold-Up tray in up position

IN Tray

To print, place paper or other media types in the IN tray. Lower the Fold-Up tray and pull out the IN tray. Be sure to slide the paper guides out of the way before loading the media print side down. Slide all media as far as it will go into the IN tray. Once you insert the media you want to use, slide the paper guides so they rest snugly against the media. When printing on small media, make sure the IN tray is pushed back in.

IN tray pulled out

Paper width guide
Paper width guide Paper length guide IN tray pushed in
When printing on legal-sized paper, leave the IN tray pulled out.

OUT Tray

The printer sends finished pages to the OUT tray.
OUT Tray Flap Down This is the typical position for most types of printing. The down position also allows single envelope printing and printing on media smaller than 100 x 148 mm or 4 x 5 5/8 inches. For information about printing on other media, see Chapter 2. Out Tray Flap Up The OUT Tray Flap must be in the up position to properly load banner paper. The OUT Tray Flap must remain in the up position to print banners.

Single envelope and small media slot
OUT Tray Flap down Paper width guide

OUT Tray Flap up

Printer Maintenance Tips
Because the printer ejects ink onto the paper in a fine mist, ink smudges will eventually appear on the printer case. To remove smudges, stains, and/or dried ink from the exterior of the printer, use a soft cloth moistened with water. When cleaning your printer, keep these tips in mind:
Do not clean the interior of the printer. Keep all fluids away from the interior. Do not use household cleaners or detergent. In the event that a household
cleaner or detergent is used on the printer, wipe the printers exterior surfaces with a soft cloth moistened with water. Do not lubricate the print cartridge support rod. Noise is normal when the print cartridge cradles slide back and forth. For information on cleaning print cartridges and the print cartridge cradle, see page 30.

How to Print

The printer is controlled through a software program that you install on your computer. The software program provides a dialog box (like the one shown below) that you use to communicate with the printer. In the dialog box, you select settings such as paper size and type, orientation, and print quality.
Note: This information is for Windows 95, 98, and NT users. If you use
Windows 3.1x, see For Windows 3.1x Users on page iv. If you use DOS, see Finding More Information on page iv.
HP Printer Properties Dialog Box
Finding the HP Printer Properties Dialog Box
How you find the dialog box differs depending on the software program and operating system that you are using. Since each software program is different, the dialog box that appears on your screen may differ from those shown here. One of the following methods will surely get you to the HP Printer Properties dialog box.
From your software program, try this:

Note: When you see

1 Click File

Print.

, it means to find and click the word that follows.
Click File and then click Print. Click Properties to open the HP Printer Properties dialog box.
2 Your software program opens a Print dialog box, similar to the one above.

From the Print dialog box, click whichever button you seeProperties, Setup, or Printer. The HP Printer Properties dialog box opens. Or try this:
1 If you dont see a Print option in the File menu, select File

File Print Setup.

Click File and then click Printer Setup. Click Setup to open the HP Printer Properties dialog box.

Printer Setup or

2 From the Printer Setup or Print Setup dialog box, click Setup or Options.
Printer Properties Dialog Box
There are three tabs located in the Printer Properties dialog box. Once youve opened this box, simply click a tab, then choose your settings.
Note: Right-click on any item shown on these screens to view helpful information.

Setup Tab

Look here to see your current settings. Choose the print quality.
Click Draft to save time and ink. Click Normal for most types of printing. Click Best to produce the highest print quality with the richest colors.
Select the appropriate page settings.
Choose from a wide range of paper types. Choose a paper size or enter a paper size of your own.
Click here to resize an image if its too large to fit on the specified paper size. Click here to print banners. This option is only available when you select a photo paper as your Paper Type. PhotoREt provides the best results when printing photos. To access the highest resolution possible (2400 dpi), uncheck this box.
The standard buttons at the bottom of every Printer Properties dialog box are shown here.
Cancel Cancels your changes and closes the dialog box. Factory Settings Returns all of the tab settings to the factory defaults. Help Displays a message telling you to click your right mouse button for help. OK Accepts your changes and closes the dialog box. Apply Applies your changes.

Features Tab

Choose the best page orientation.
Click Portrait for vertical page layout. Click Landscape for horizontal page layout. Click Mirror Image to reverse the printed image.
Look here to see your current settings.
Check here to choose a Two-Sided printing method:
Book binding on the side. Tablet binding on the top.
Check here to print multiple pages per sheet. Choose:
Two or four pages per sheet Border around each page on the sheet.
Check here to print the last page of your document first. Check here to see how your document will look before you print. HP Preview will allow you to print, cancel or create a graphic file of your document. You can change some print settings, visually see the effect, and print with the new settings. Check here and choose the size of your poster by selecting the number of pages across and down.

Advanced Tab

Choose appropriate color options.
Click here to print in shades of gray. Fax and photocopy optimization is only available when printing in grayscale.

I want to print Single envelope and small media
[sized between 77 x 127 mm (3 x 5 in.) and 100 x 148 mm (4 x 5 5/8 in.)]
1 Slide the envelope, with its flap side on the left and flap facing up, or other small media into the single envelope slot. Push the media in until it stops. 2 Choose the print settings that match the type and size of the envelope. 3 Print the media.

Stack of envelopes

1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Slide up to 15 envelopes, with their flap side on the left and flap facing up, into the IN tray as far as they will go. 3 Slide the paper guides snugly against the edges of the envelopes. 4 Choose the print settings that match the type and size of the envelopes. 5 Print the envelopes.
Setup Tab - Paper Type: Choose Plain Paper - Print Quality: Choose Normal - Paper Size: Choose appropriate envelope size Features Tab - Orientation: Choose appropriate orientation - Two-Sided Printing: Unchecked
Make sure the OUT Tray Flap is in the down position. Avoid envelopes that have clasps or windows. Avoid envelopes that are shiny or embossed, envelopes with thick, irregular, or curled edges, or envelopes that are wrinkled, torn, or otherwise damaged. If your software program includes an envelopeprinting feature, follow those instructions instead of the procedure here.
Never load more than 15 envelopes at one time. Align the envelope edges before inserting them. Avoid envelopes that have clasps or windows. Avoid envelopes that are shiny or embossed, envelopes with thick, irregular, or curled edges, or envelopes that are wrinkled, torn, or otherwise damaged. If your software program includes an envelopeprinting feature, follow those instructions instead of the procedure here.
I want to print Greeting Cards
1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Insert up to 5 cards into the IN tray as far as they will go. 3 Slide the paper guides snugly against the edges of the cards. 4 Choose the print settings that match the type and size of the cards. 5 Print the cards. 1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Fan the edges of the label sheets to separate them, then align the label edges. Insert up to 20 label sheets (label side down). 3 Slide the paper guides snugly against the sheets. 4 Choose the print settings that match the type and size of labels. 5 Print the labels.

Labels

Setup Tab - Paper Type: Choose HP Premium Inkjet Paper - Print Quality: Choose Normal or Best - Paper Size: Choose appropriate card size Features Tab - Orientation: Choose appropriate orientation
For best results use HP Greeting Card Paper. If you have pre-folded greeting cards, unfold the cards, then load the cards into the IN tray. Align the card edges before inserting the cards. For ease of loading small cards, pull out the IN tray and raise the OUT Tray Flap. After you have inserted the cards, push back the IN tray and lower the OUT Tray Flap.

(60-78 F or 15.6-26.6 C), until you are ready to use them.
Once installed, leave the print cartridges in their cradle at all times to keep
them from drying out or becoming clogged.
Store unsealed print cartridges in an airtight plastic container. Do not unplug the printer until printing is complete and the print cartridge
cradles have returned to their home position on the right side of the printer. The print cartridges will dry out if not stored in their home position.
Only use the Power Button on the front of the printer to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted outlet switch to turn the printer on and off may cause premature failure.
Cleaning Print Cartridges
When Do You Need to Clean?
Clean the print cartridges if your printed page is missing lines or dots, or if it contains ink streaks.
If You See Missing Lines or Dots.
Clean the print cartridges from the HP DeskJet Toolbox by doing the following:
1 Open the HP DeskJet Toolbox. See page 8 for instructions on how to find it. 2 Click Clean the Print Cartridges and follow the on-screen directions.
Note: Unnecessary cleaning wastes ink and shortens the life of the

print cartridge.

If You See Ink Streaks.
Clean the print cartridges and the print cartridge cradle by following the instructions below.
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1 Open the HP DeskJet Toolbox. See page 8 for instructions on

how to find it.

2 Click Clean the Print Cartridges and follow the on-screen
directions. If this does not prevent streaks, follow the instructions for Manually Cleaning the Print Cartridges on the next page. Caution Be careful not to get ink on your hands or clothing.
Manually Cleaning the Print Cartridges and Print Cartridge Cradle
In order to properly clean the print cartridges and cradle, you will need distilled or bottled water and cotton swabs or a similar lint-free absorbent material that will not stick to the cartridges. Manually Cleaning the Print Cartridges
1 Lower the Fold-Up tray and press the Power Button

Then lift the top cover.

to turn the printer on.
2 After the print cartridges move into an accessible position, unplug the power
cord from the back of the printer.
Keep new and used print cartridges out of the reach of children.
3 Remove the print cartridges and set them on a piece of paper with the ink
nozzle plate facing up. Caution Do NOT touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connection. Also, do NOT remove the copper strips; these are required electrical contacts.
4 Dip a clean cotton swab into distilled water and squeeze any excess water from

Check the printer driver you are using. Be sure to check HPs web site for the most recent software updates (see page 45 for web site addresses). Be patient.
You may be printing a complex document containing graphics or photographs. You may have chosen 2400 dpi by disabling PhotoREt.
1 If you meant to disable PhotoREt, be patient. 2 If you didnt mean to disable PhotoREt, go to the Setup tab and click PhotoREt. See Setup Tab on page 6. 1 Attach the printers USB cable directly to the computer, rather than at the end of a daisy chain. 2 Avoid using other devices in the daisy chain while printing.
Enable Hardware ECP to speed photo printing. 1 Open the HP DeskJet Toolbox (see page 8). 2 Click on the Configuration tab. 3 Check Attempt to Use Hardware ECP. 4 Apply your changes and try printing your photo again.
You may be using a USB cable and other USB devices are in use.
You may be trying to print a photo.
What do the flashing lights mean?
The Power Light flashing. The Resume Light flashing. is is
Your printer may be receiving data. You may be out of paper. You may have a paper jam.

To solve the problem

Be patient.
1 Insert paper. 2 Press the Resume Button. 1 Pull the paper out of either the IN tray or the OUT tray. 2 Press the Resume Button on the front of the printer. 3 If you were printing labels, make sure a label did not become unglued from the label sheet while going through the printer. 4 If the paper jam has cleared, print your document again. 5 If the paper jam hasnt cleared, open the Rear Access Door by turning the knob (counter clockwise) and removing the door. 6 Pull the jammed paper out of the printer, then replace the Rear Access Door. 1 Follow the on-screen directions for how to insert the paper. 2 Press the Resume Button.
Close the top cover. See Print Cartridge Status on page 25.
You may be printing a twosided document by hand and the first side has finished printing. The Print Cartridge Status Light is flashing. The top cover may be open. There may be a problem with one of the print cartridges. All of the lights are flashing. The printer may need to be reset.

If your HP printer is ever in need of repair, simply call the HP Customer Care Center. A trained service technician will diagnose the problem and coordinate the repair process for you. This service is free during your printers standard warranty. Beyond the warranty period, repairs are charged on a time and materials basis.
Download the printer software by accessing the
HP Customer Care Online web site. See HP Customer Care Online on page 45 for the addresses of the HP web sites.
If you need diskettes rather than a CD, you can
copy the printer software to diskettes by taking your printer software CD to your HP dealer or a friend that has a CD-ROM drive. Be sure to take along at least 6 blank diskettes. To create the diskettes, begin the printer software installation. When the opening screen appears, select Make diskettes of your printer software and follow the on-screen instructions.
If you are in the U.S., setting up your printer for
the first time, and do not have a CD-ROM drive or access to HP Customer Care Online, you can order the printer software on 3.5-inch diskettes by calling (661) 257-5565 (nominal shipping and handling charge may apply). Diskettes are delivered to you at no extra charge. Bonus software that may be provided on the CD will not be provided on disks.
If you are in the U. S. and need a software
update, you can download the printer software from http://www.hp.com/support/home_products. If you do not have access to the web site, call (661) 257-5565. Software updates are available for the cost of the CDs or diskettes plus shipping.
Then we can help you with your questions immediately!
HP Customer Care by Phone
Within 90 days from the time of your purchase, telephone support is provided to you free of charge. However, if you are calling long distance, long-distance charges may apply. Before placing a call for help, please make sure that:
See the list below for your regions HP Customer Care Center phone number: Africa/Middle East Argentina Australia Austria Belgium (Dutch) Belgium (French) Brazil Canada Chile China Czech Republic Denmark Finland France Germany Greece Hong Kong Hungary India Indonesia Ireland Israel Italy Japan, Osaka Japan, Tokyo Korea Malaysia Mexico D.F. Mexico, Guadalajara Middle East/Africa Netherlands New Zealand Norway 41 22/11 (541) 778-8380 +43 (0) 32 (0)(0)829-6612 (905) 206-8610-(2) 45 (0) 358 (9) 33 (0) (0) (800) 36 (1) 353 (0) 972-9-(0) 3 3335-41 22/(0) 8751 (09) 356-(0) 22 116299
1 You have checked your Quick Start Poster
and this Users Guide for installation and troubleshooting tips.
2 You have checked HP Customer Care Online
(see page 45) for product help.
3 If you cannot solve your problem using the

above, then call an HP service technician while youre in front of your computer and printer. Before you call, be sure you have the following information:
Your printers serial number (the label is on
the printers bottom). _______________________________
Your printers model number (the label is on
the front of the printer). _______________________________
The model of the computer.
_______________________________
The version of the printer software and
software program (if applicable). To find your printer software version, go to the HP DeskJet toolbox, click on the printer icon in the title bar, then select About from the drop-down menu. _______________________________
5300 (+48) 351 (0) (9) 46 (0) 41 (0) 886 2-2717-0055 (66-2) (0) 5202 (208) 344-207 8488
Philippines Poland Portugal Russia Singapore Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom U.S. Venezuela Venezuela, Caracas
Extended Warranty Options
If you would like to extend your printer coverage beyond the one year factory warranty, you have the following options:
Consult your reseller to get extended coverage. If your reseller does not offer service contracts,
please call HP directly and ask about our HP Service Agreements. In the U.S., call (800) 446-0522; in Canada, call (800) 268-1221. For HP Service Agreements outside the U.S. and Canada, contact your local HP Sales Office.
After the Free Phone Support Period
You can still get help from HP for a fee. Prices are subject to change without notice. HP Customer Care Online help (see page 45) on the internet is still available for free!)
For quick questions in the United States only,
call (900) 555-1500. The charges are $2.50 per minute and begin when you connect with a service technician.
For calls from Canada, or for calls in the U.S.
that you anticipate might be longer than ten minutes in length, call (800) 999-1148. The fee is US $25 per call, charged to your Visa or MasterCard.
If, during your phone call, it is determined that
your printer requires repair and you are within your printers Limited Warranty period (see page 54, Printer), you will not be charged for the phone support service. However, for countries where the above toll-free phone numbers are not available, the regular long-distance charges may apply.
5 More About Your Printer

Setup Instructions

Using a Parallel Cable 1 Connect the parallel cable.
A parallel cable, such as the HP IEEE 1284Compliant Parallel Interface Cable (part number C2950A), must be purchased separately.

Check here to print the last page of your document first, or leave unchecked to print the first page first.

Windows 3.1x Color Tab

Choose Automatic to use the systems default ColorSmart II settings. Check here to print in shades of gray.
Choose Manual, then Options to adjust color intensity.
Windows 3.1x Services Tab
Click the button related to the maintenance task you want to do.
Use the Services tab to perform routine printer maintenance.
Windows 3.1x HP DeskJet 930C Toolbox
Use the HP DeskJet 930C Toolbox for finding information and maintaining your printer. The HP DeskJet Toolbox is installed in the HP DeskJet Utilities group in the Program Manager. The Toolbox has two tabs: How Do I? and Printer Services. The How Do I? tab is shown below. The Printer Services tab can be accessed from the HP DeskJet 930C Toolbox by doubleclicking the HP Toolbox icon in the HP DeskJet Utilities group in the Program Manager. You can also access Printer Services from the HP DeskJet 930C Series Printer Properties dialog box (see page A-3). Simply click a tab, then choose an option.

How Do I?

Click a button to read instructions on:
Replacing the print cartridges Loading paper Changing print settings

Minimum Printing Margins

The printer cannot print outside a certain area of the page, so you must make sure the contents of your document fall within the printable area. When you use nonstandard paper sizes and select the User Defined Paper Size setting from the Setup tab on the HP Printer Properties dialog box, the paper width must be between 77 and 215 mm (3 and 8.5 inches) and the paper length must be between 127 and 356 mm (5 and 14 inches).

Hagaki Postcards

Left: Right: Top: Bottom: 3.2 mm (0.125 in.) 3.2 mm (0.125 in.) 1.8 mm (0.07 in.) 11.7 mm (0.46 in.)

Envelopes

Letter, Legal, and Executive Paper
Left: Right: Top: Bottom: 6.4 mm (0.25 in.) 6.4 mm (0.25 in.) 1.8 mm (0.07 in.) 11.7 mm (0.46 in.)
Banners, A4 (210 x 297 mm, 8.27 x 11.7 in)
Left: Right: Top: Bottom: 3.4 mm (0.134 in.) 3.4 mm (0.134 in.) 0.0 mm (0.00 in.) 0.0 mm (0.00 in.)

A4 Paper

Left: Right: Top: Bottom: 3.4 mm (0.134 in.) 3.4 mm (0.134 in.) 1.8 mm (0.07 in.) 11.7 mm (0.46 in.)
Banners, Letter (8.5 x 11 in.)

Left: Right: Top: Bottom: 6.4 mm (0.25 in.) 6.4 mm (0.25 in.) 0.0 mm (0.00 in.) 0.0 mm (0.00 in.)
A5, B5, and User Defined Paper Size
Photo with tear-off tab 112 x 152 mm (4 x 6.5 in.)
Left: Right: Top: Bottom: 3.2 mm (0.125 in.) 3.2 mm (0.125 in.) 3.2 mm (0.125 in.) 3.2 mm (0.125 in.)
Cards (3 x 5, 4 x 6, 5 x 8, and A6)
DOS margins can vary. See the manual for your specific DOS program for more information.

System Requirements

Be sure your computer meets the following system requirements:
Operating System Microsoft Windows NT 4.0 Microsoft Windows 95 or 98 Microsoft Windows 3.1x, Enhanced mode only MS-DOS Version 3.3 or greater Minimum Processor Speed Pentium 66 MHz Pentium 66 MHz Pentium 66 MHz 486 Required RAM 32 MB 16 MB 8 MB 4 MB Required Free Hard Disk Space 40 MB 40 MB 40 MB 5MB
If you are printing at 2400 x 1200 dpi, you will need at least 400 MB of free hard disk space.

Supplies and Accessories

For ordering information see page A-8.

Part Name

Interface Cables HP IEEE 1284-Compliant Parallel Interface Cable (with one 1284-A connector for the computer port and one 1284-B connector for the printer port) 2-meter length C2950A C2951A 3-meter length HP USB-Compliant Interface C6518A Cable Print Cartridges Black Tri-color Power Cords U.S., Canada, Brazil, Latin America, Saudi Arabia Japan Singapore, Malaysia, Hong Kong South Africa India Argentina Australia China, Taiwan, Philippines Korea Europe, Jordan, Lebanon, North Africa, Israel, Russia, Baltic countries, Thailand, Indonesia, Caribbean, Latin America U.K., Middle East Other Replaceable Parts DJ930C Series Printer Cleanout Access Door Assembly Accessories Two-Sided Printing Module (not available in all countries) C6463A C6426-60038 8120-8900 8121-0021 8121-0026 8121-0020 8121-0025 8121-0019 8121-0018 8121-0024 8121-0017 HP 51645 Series HP 6578 Series
Printer Quick Start Posters and Users Guides
Most HP printer documentation is available for viewing and printing at http:// www.hp.com/support/home_products.
Part Number Quick Start Users Guide Poster
C6427-90004 C6427-90005 C6427-90006 C6427-90007 C6427-90008 C6427-90009 C6427-90010 C6427-90011 C6427-90012 C6427-90013 C6427-90014 C6427-90015 C6427-90016 C6427-90017 C6427-90018 C6427-90019 C6427-90020 C6427-90021 C6427-90022 C6427-90023 C6427-90024 C6427-90025 C6427-90026 C6427-90027 C6427-90028 C6427-90029 C6427-90030 C6427-90031 C6427-90032 C6427-90033 C6427-90034 C6427-90035 C6427-90036 C6427-90037 C6427-90038 C6427-90039 C6427-90040 C6427-90041 C6427-90042 C6427-90043 C6427-90044 C6427-90045 C6427-90046 C6427-90047 C6427-90048 C6427-90049 C6427-90050 C6427-90051 C6427-90052 C6427-90053 C6427-90054 C6427-90055 C6427-90056 C6427-90057 C6427-90058 C6427-90059 C6427-90060

Part Number

Arabic Croatian Czech Danish Dutch English Estonian Finnish French German Greek Hebrew Hungarian Italian Japanese Korean Lithuanian Norwegian Polish Portuguese Romanian Russian/Cyrillic Simplified Chinese Slovakain Slovenian Spanish Swedish Thai Traditional Chinese Turkish

8121-0023 8121-0022

Paper and Other Media
Availability of special media varies by country.

Paper Type/Description

HP Bright White InkJet Paper
A4 (210 x 297 mm), 200 sheets A4 (210 x 297 mm), 500 sheets U.S. letter, 200 sheets U.S. letter, 500 sheets
C5977A C1825A C5976A C1824A C51634Z C51634Y
HP Premium Inkjet Transparency Film
A4 (210 x 297 mm), 20 sheets A4 (210 x 297 mm), 50 sheets U.S. letter, 20 sheets U.S. letter, 50 sheets
C3832A C3835A C3828A C3834A

HP Premium InkJet Paper

A4 (210 x 297 mm), 200 sheets U.S. letter, 200 sheets
HP Premium InkJet Heavyweight Paper C1853A C1852A HP Professional Brochure & Flyer Paper, Matte C6955A U.S. letter, 50 sheets HP Professional Brochure & Flyer Paper, Glossy C6819A Asian A4 (210 x 297 mm), 50 sheets European A4 (210 x 297 mm), 50 sheets C6818A C6817A U.S. letter, 50 sheets HP Photo Paper, Two-Sided, Satin/Glossy C6765A Asian A4 (210 x 297 mm), 20 sheets European A4 (210 x 297 mm), 20 sheets C1847A C1846A U.S. letter, 20 sheets HP Premium Photo Paper, Glossy C6043A Asian A4 (210 x 297 mm), 15 sheets C6040A European A4 (210 x 297 mm), 15 sheets C6039A U.S. letter, 15 sheets HP Premium Plus Photo Paper, Glossy European A4 (210 x 297 mm), 20 sheets C6832A C6831A U.S. letter, 20 sheets HP Premium Plus Photo Paper, Matte European A4 (210 x 297 mm), 20 sheets C6951A C6950A U.S. letter, 20 sheets HP Premium Plus Photo Paper, Glossy C6945A European A4 (102 x 152 mm finished
A4 (210 x 297 mm), 100 sheets U.S. letter, 200 sheets size), 20 sheets U.S. (4 x 6 in. finished size), 20 sheets
HP Premium InkJet Rapid-dry Transparencies C6053A A4 (210 x 297 mm), 50 sheets C6051A U.S. letter, 50 sheets HP Banner Paper C1821A A4 (210 x 297 mm), 100 sheets C1820A U.S. letter, 100 sheets HP Matte Greeting Cards, White/Quarter-fold C6042A A4 (210 x 297 mm),
20 sheets, 20 envelopes U.S. letter, 20 sheets, 20 envelopes

C1812A

HP Felt-textured Greeting Cards, Ivory/Half-fold C6828A U.S. letter,

20 sheets, 20 envelopes

HP Glossy Greeting Cards, White/Half-fold C6045A A4 (210 x 297 mm)
10 sheets, 10 envelopes U.S. letter, 20 sheets, 20 envelopes

C6044A

HP Iron-on T-Shirt Transfers C6065A C6050A C6049A HP Restickables, Large Round Inkjet Stickers C6822A U.S. letter, 10 sheets (90 stickers) HP Restickables, Large Square Inkjet Stickers C6823A U.S. letter, 10 sheets (90 stickers)
Asian A4, (210 x 297 mm), 10 sheets European A4 (210 x 297 mm), 10 sheets U.S. letter, 10 sheets

Netherlands: Fax: Hewlett-Packard Nederland B. V. Parts Direct Service Basicweg BR AMERSFOORT Norway: 22735926 Fax: 22735611 Hewlett-Packard Norge A/S, Express Support Drammensveien 169-Oslo Spain: 81 Fax: 74 Hewlett-Packard Espanola S.A. Departamento de Venta de Piezas Ctra N-VI, Km. 16,LAS ROZAS, Madrid Sweden: 8-4442239 Fax: 8-4442116 Hewlett-Packard Sverige AB Skalholtsgatan 9, Box 93 KISTA Switzerland: 056/Fax: 056/Elbatex Datentechnik AG Schwimmbadstrasse 45, 5430 WETTINGEN United Kingdom: +690061 Fax: +690731 Express Terminals, 47 Allhallowgate Ripon, North Yorkshire +Fax: +Parts First, Riverside Works Isleworth, Middlesex, TW7 7BY +521587 Fax: +521712 Westcoast, 28-30 Richfield Avenue Reading, Berkshire, RG1 8BJ United States: (800) 227-8164 Venezuela: (58 2) 239-4244/4133 Fax: (58 2) 207-8014 Hewlett-Packard de Venezuela C.A. Tercera Transversal de Los Ruices Norte Edificio Segre, Caracas 1071, Venezuela Apartado Postal 50933, Caracas 1050

Elsewhere in the world

Hewlett-Packard Company Intercontinental Headquarters, 3495 Deer Creek Road, Palo Alto, CA 94304, U.S.A.
Thank you for buying an HP DeskJet printer. Because HP wants owning your printer to be a trouble-free experience, we back your purchase with HP Customer Care award-winning service and support that includes:

Environmental Statement

Hewlett-Packard continuously improves the design processes of HP DeskJet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. Hewlett-Packard has also developed processes to minimize the negative impact of the disposal of the printer at the end of printing life.
Product Longevity: To ensure the longevity of your
DeskJet Printer, HP provides the following:
Click your way to a quick solution! HP Customer Care Online is a great place to start for answers to questions about your HP DeskJet printer24 hours a day, seven days a week. If you have a modem connected to your computer and subscribe to an online service, or have direct access to the Internet, you can obtain a wide variety of information about your printer at the following web sites:

Regulatory Notices. 60 Limited Warranty Statement. 61 HP Year 2000 Warranty. 61

Introduction

Thank You For Buying an HP DeskJet Printer!
Heres what comes in the box. If something is missing, talk to your HP dealer or call HP Customer Care. (See page 47 for phone numbers.)

Printer

Printer software and electronic Users Guide
Black print cartridge Power cord Quick Start Poster Color print cartridge
Special Features of Your HP DeskJet Printer
Your new HP DeskJet printer is equipped with these special features: Stunning photo quality through HPs Color Layering Technology Laser-quality black text Excellent print quality on plain paper Uncompromising performance with print speeds of up to 9 pages per minute for black text and 7.5 pages per minute for text with color graphics Sleek design with space-saving Fold-Up paper tray

Finding More Information

This Users Guide shows you how to operate your printer. For more information: Use the Quick Start Poster for installation. Turn on balloon help in the Help menu. Move your cursor over any print setting to view an explanation. Visit the HP web site at http://www.hp.com/support/home_products for the latest product information, troubleshooting, and printer software updates.

Printing Basics

Buttons and Lights
The HP DeskJet printer buttons (shown below) let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the state of your printer. The buttons and lights from left to right are:
Cancel Button Press this button to cancel the current print job.
Print Cartridge Status Light When lit, the light above this symbol indicates that you need to check the status of your print cartridges. See Print Cartridge Status on page 27 for more information.
Resume Button and Light When this light flashes an action is needed such as load paper or clear a paper jam. To continue printing, press the Resume Button. See What do the flashing lights mean? on page 41.
Power Button and Light Use the Power Button to turn the printer on and off. When the green light above the Power Button flashes, printing is in progress.

Warning

Always use the Power Button on the front of the printer to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted switch to turn the printer on and off may cause premature printer failure.

Paper Trays

Fold-Up Tray
The Fold-Up tray, at the front of the printer, contains the IN and OUT trays. The Fold-Up tray must always be lowered to print or to access the ink cartridges.
Fold-Up tray in up position

IN Tray

To print, place paper or other media types in the IN tray. Lower the Fold-Up tray and pull out the IN tray. Be sure to slide the paper guides out of the way before loading the media print side down. Slide all media as far as it will go into the IN tray. Once you insert the media you want to use, slide the paper guides so they rest snugly against the media. When printing on small media, make sure the IN tray is pushed back in.

IN tray pulled out

Paper width guide
Paper width guide Paper length guide IN tray pushed in
When printing on legal-sized paper, leave the IN tray pulled out.

OUT Tray

The printer sends finished pages to the OUT tray. OUT Tray Flap Down This is the typical position for most types of printing. The down position also allows single envelope printing and printing on media smaller than 100 x 148 mm or 4 x 5 5/8 inches. For information about printing on other media, see Chapter 2. Out Tray Flap Up The OUT Tray Flap must be in the up position to properly load banner paper. The OUT Tray Flap must remain in the up position to print banners,.
Single envelope and small media slot
OUT Tray Flap down Paper width guide

OUT Tray Flap up

Printer Maintenance Tips
Because the printer ejects ink onto the paper in a fine mist, ink smudges will eventually appear on the printer case. To remove smudges, stains, and/or dried ink from the exterior of the printer, use a soft cloth moistened with water. When cleaning your printer, keep these tips in mind:
Do not clean the interior of the printer. Keep all fluids away from the interior. Do not use household cleaners or detergent. In the event that a household
cleaner or detergent is used on the printer, wipe the printers exterior surfaces with a soft cloth moistened with water. Do not lubricate the print cartridge support rod. Noise is normal when the print cartridge cradles slide back and forth. For information on cleaning print cartridges and the print cartridge cradle, see page 32.
2 Using Your Printer Software

Choosing Your Printer

Note: You should have already installed your printer software. If not,
please see the Quick Start Poster or the HP Printer Software CD that came with your printer. If you havent already selected your HP DeskJet printer as the default printer in the Chooser, follow the directions below to do so now.

Layout

This dialog box allows you to specify the number of pages printed on each sheet of paper, or to print a poster by specifying the number of pages printed across and down.
Check here to print on both sides of the paper. Choose the number of pages (1, 2, or 4) to print on each sheet. OR Print a poster: Choose the size of your poster by choosing the number of pages across and down (2x2, 3x3, or 4x4).
Check to print a border around each page.
If you check Print Both Sides, choose appropriate Binding (side or top).
Your HP DeskJet 900 Series printer uses HPs Color Matching technology to intelligently analyze each element on a pagetext, graphics, and photographs and provide the best color output.
Choose: HP Color Matching (default) ColorSync Grayscale (print in shades of gray) Black & White (no color) Slide to adjust: Saturation Brightness Color Tone
HP Color Matching is the default Image setting on the Color panel. While you can adjust saturation, brightness, and color tone with the sliders that appear when you choose this option, the center position of the sliders is optimized for most printing uses and types of media. The ColorSync setting can be used for color matching with other components using the ColorSync matching system. Grayscale prints in shades of gray. With this setting, you also have the option to optimize printing for fax and photocopy. Black & White prints only in black and white (no color, no gray).

Background Printing

Choose Background if you want to continue working while printing takes place. If you choose Foreground printing, printing will be faster, but you wont be able to work on other tasks until the printing is complete.
Choose: Background to continue working while printing Foreground for faster printing
Click the button that matches the desired timing for your print job
The following table describes additional features available when using background printing. To access these features from the desktop, double-click the DeskJet 930C printer icon. Background Printing Options

Page Setup Never load more than 15 envelopes at one time. - Paper Size: Choose appropriate envelope size Align the envelope edges before inserting them. - Orientation: Choose Portrait icon Avoid envelopes that have clasps or windows. Avoid envelopes that are shiny or embossed, Paper Type/Quality envelopes with thick, irregular, or curled edges, or - Paper Type: Choose Plain Paper envelopes that are wrinkled, torn, or otherwise - Print Quality: Choose Normal damaged. If your software program includes an envelopeprinting feature, follow those instructions instead of Layout the procedure here. - Pages per Sheet: 1 - Print Both Sides: Unchecked

Printing Small Media

I want to print I should Small Media (larger than 100 x 148 mm) 1 Make sure the IN tray is pushed in. 2 Raise the OUT Tray Flap to the up position. (4 x 5 5/8 in.)
3 Insert small media into the IN tray as far as they will go. 4 Slide the paper guides snugly against the edges of the media. 5 Lower the OUT Tray Flap. 6 Choose the print settings that match the type and size of the cards. 7 Print.
Page Setup - Paper Size: Choose appropriate card size - Orientation: Choose Portrait icon Paper Type/Quality - Paper Type: Choose Plain Paper - Print Quality: Choose Normal Layout - Pages per Sheet: 1 - Print Both Sides: Unchecked
Align the card edges before inserting the cards. If you get an out of paper message, make sure that the photo paper or other small media is positioned properly in the IN tray. Place the media on the right side and towards the printer. The IN tray should be pushed in so that the paper length guide can hold the media in place. If your media is smaller than 100 x 148 mm (4 x 5 5/8 inches, use the single envelope slot to load your media one sheet at a time.

Printing Labels

1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Fan the edges of the label sheets to separate them, then align the label edges. Insert up to 20 label sheets (label side down). 3 Slide the paper guides snugly against the sheets. 4 Choose the print settings that match the type and size of labels. 5 Print the labels.
Page Setup - Paper Size: Choose A4 or Letter (8.5x11 in.) - Orientation: Choose appropriate orientation Paper Type/Quality - Paper Type: Choose Plain Paper - Print Quality: Choose Normal Layout - Pages per Sheet: 1 - Print Both Sides: Unchecked
Use only paper labels that are designed specifically for use with inkjet printers. Never load more than 20 sheets at one time. Use only full sheets of labels. Make sure the sheets are not sticky, wrinkled, or pulling away from their protective backing. Do not use plastic or clear labels. The ink will not dry when used with plastic or clear labels.

Printing Transparencies

1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Fan the edges of the transparency sheets to separate them, then align the edges. 3 Insert a stack of up to 25 transparency sheets, rough side down and the adhesive strip towards the printer. 4 Slide the paper guides snugly against the transparencies. 5 Choose the print settings that match the type and size of the transparencies. 6 Print the transparencies. 7 The printer waits for transparencies to dry before releasing them automatically. Press the Resume Button to continue printing.

Page Setup - Paper Size: Choose appropriate size - Orientation: Choose appropriate orientation Paper Type/Quality - Paper Type: Choose transparency type - Print Quality: Choose Normal or Best Layout - Pages per Sheet: 1 - Print Both Sides: Unchecked
For best results, use HP Premium Inkjet Transparency Film or HP Premium Inkjet Rapid-dry Transparencies. The film coating on HP Premium Inkjet Rapid-Dry Transparencies is especially developed to work with HP inks, giving you crisp images and text and the fastest drying times. In addition, they wont jam your printer.
Printing Iron-on Transfers
1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Load the transfer paper transparent (or glossy) side down. 3 Slide the paper guides snugly against the sheets. 4 Choose the print settings that match the type and size of your iron-on transfers. 5 Print your transfer.
Page Setup - Paper Size: Choose appropriate size - Orientation: Choose appropriate orientation - Flip Horizontal: Check Paper Type/Quality - Paper Type: Choose HP Premium Inkjet Paper - Print Quality: Choose Best Layout - Pages per Sheet: 1 - Print Both Sides: Unchecked
If you want the text or picture on your t-shirt as you see it on the screen, flip the document by clicking Flip Horizontal. For best results, use HP Iron-On T-Shirt Transfers.

Printing Banners

1 Tear off the number of sheets (up to 20) you need. 2 Tear off and discard the perforated strips, if any. 3 Slide out the paper guides, and remove all paper from the IN tray. 4 Raise the OUT Tray Flap and leave it in the up position to print your banners. 5 Put the banner paper in the IN tray so that the unattached edge of the banner paper stack is toward the printer. 6 Slide the paper guides snugly against the sheets. 7 Choose the print settings that match the type, size, and orientation of the banner. 8 Print the banner.
Page Setup - Paper Size: Choose U.S. Letter Banner or A4 Banner - Orientation: Choose appropriate orientation Paper Type/Quality - Paper Type: Choose Plain Paper or HP Banner Paper - Print Quality: Choose Normal Layout - Pages per Sheet: 1 - Print Both Sides: Unchecked
When printing banners, be sure that the OUT Tray Flap is placed in the up position. For best results, use HP Banner Paper. If you are having problems printing a banner, see Banners arent printing correctly. on page 44.

Problem with black print cartridge
Color print cartridge low on ink
Color print cartridge is running low on ink.
Black print cartridge low on ink
Black print cartridge is running low on ink.
Consider replacing the black cartridge with an HP 51645 Series, easy reference number 45, cartridge.

Print cartridges OK

Print cartridges are operational.

No problems.

Replacing Print Cartridges
Note: When buying replacement print cartridges, check the part numbers
carefully. The print cartridge numbers for your printer are: Black HP 51645 Series, easy reference number 45. Tri-Color HP C6578 Series, easy reference number 78.
Note: When a print cartridge runs out of ink, leave the empty cartridge in
the cradle until you can replace it. The printer does not print with only one print cartridge in the cradle.
To replace a print cartridge: 1 To access the print cartridge
cradle, press the Power Button to turn on the printer.

Cartridge Cradle latch

2 Open the top cover. The cradle
moves to an accessible position.
3 Raise the cradle latch. 4 Lift the print cartridge out and

discard it.

Keep print cartridges out of the reach of children.
5 Remove the replacement print cartridge from its packaging and carefully
remove the protective vinyl tape.
Do NOT touch the ink nozzles Do NOT touch or remove the copper contacts

Tri-Color

Remove the protective vinyl tape
Do NOT touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Also, do NOT remove the copper strips; these are required electrical contacts.
6 Push the print cartridge firmly, straight down into the print cartridge cradle. 7 Close the cradle latch. When the latch is fully closed, you will hear a click. 8 Load plain white paper in the IN tray. 9 Close the top cover, then a calibration page will print.
Note: Any time you install a new print cartridge, the printer software prints a calibration page to ensure your print quality. If you are in the middle of printing and stop to change a print cartridge, the software will wait until your printing has completed before it executes the calibration test.
10 If the Print Cartridge Status
Light continues to blink after you install the new print cartridge, check the part number on the print cartridge to ensure you installed the correct one.

Storing Print Cartridges

To maintain excellent print quality from your print cartridges:
Keep all print cartridges in their sealed packages, at room temperature
(60-78 F or 15.6-26.6 C), until you are ready to use them.
Once installed, leave the print cartridges in their cradle at all times to keep
them from drying out or becoming clogged.

cord from the back of the printer.
Keep new and used print cartridges out of the reach of children.
3 Remove the print cartridges and set them on a piece of paper with the ink
nozzle plate facing up. Caution Do NOT touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connection. Also, do NOT remove the copper strips; these are required electrical contacts.
4 Dip a clean cotton swab into distilled water and squeeze any excess water from

the swab.

5 Clean the face and edges of the
print cartridge as shown. Do NOT wipe the nozzle plate.
Do NOT clean nozzle plate
6 Inspect the cartridge for fibers on
the face and edges. If fibers are still present, repeat the cleaning process.
7 Repeat the cleaning process for the other print cartridge.
Caution Once youve removed the print cartridges, make sure that they are not outside of the print cartridge cradle longer than 30 minutes.
Manually Cleaning the Print Cartridge Cradle
1 Using clean, moistened swabs, wipe
the underside of each wall of the cradle.
2 Repeat until no ink residue is seen

on a clean swab.

3 Reinsert the print cartridges, then
close the printers top cover.
4 Load paper into the IN tray. 5 Reinsert the electrical power cord
into the back of the printer.
6 Print a test page. Double-click the

Cradle wall

HP DeskJet Utility, icon in the Utilities folder on your hard drives main directory. Click the Test panel, then click the Test button.
Note: If streaking still appears, repeat the procedure until the
test printout is clean. You will find additional maintenance tips at: http://www.hp.com/support/home_products
Damage Resulting from Refilling the Print Cartridges
To get the best performance from your printer, Hewlett-Packard recommends using only genuine HP supplies for HP DeskJet printers, including genuine factory-filled HP print cartridges. Damage resulting from the modification or refilling of HP print cartridges is specifically excluded from the coverage of HP printer warranties.

Note: When buying replacement print cartridges, check the part numbers carefully. The print cartridge numbers for your printer are: Black HP 51645 Series, easy reference number 45. Tri-Color HP C6578 Series, easy reference number 78.
4 Getting Help When Things Go Wrong

Troubleshooting Tips

Its frustrating when things go wrong, but the following pages contain tips that can help you determine what the problem is and how to fix it. Be sure cable connections are secure. Make sure that you are using the right cable for your operating system. Check if your question is similar to those listed below and then follow the instructions found in that section: The printer software wont install, whats wrong? See pages 3637. Why wont it print? See pages 3840. What do the flashing lights mean? See page 41. Is there a problem with your printout? See pages 4245.
The printer software wont install, whats wrong?

What is the problem?

I inserted a CD, but the computer couldnt read it.

Possible cause

The CD wasnt properly inserted. OR The CD player may be damaged. OR The CD may be damaged. OR The CD-ROM extensions may be turned off.
To solve the problem 1 Reinsert the CD and try again. If this doesnt solve your problem 2 Try inserting a CD that you know works. If that CD doesnt work, you may need to replace your CD player. 3 If other CDs work but the printer software CD doesnt, you may have a damaged CD. You can download the printer software from the HP Customer Care web site: www.hp.com/support/home_products 4 If you dont have Web access, contact HP Customer Care. See page 47, to locate the phone number nearest you. 5 Go to your Extensions Manager to ensure the Apple CD extension is turned on.
Getting Help When Things Go Wrong The printer software wont install, whats wrong? continued
The software did not install correctly.
There may be a conflict with your virus protection program. OR There may be a conflict with another software program. OR Your printer software didnt install properly.
To solve the problem 1 Uninstall your printer software. Insert the printer software CD into your computer, select Uninstall from the Installer, then repeat the installation procedure. 2 Close any virus protection programs that are active. 3 If you have been using Apples QuickDraw GX software, turn it off. Your HP DeskJet printer is not compatible with QuickDraw GX. 4 Exit all of your software programs. 5 Reinstall the printer software. See the Install Printer Software step on the Quick Start Poster or see page 56 in this Users Guide. If you are still having problems with the software installation, call an HP authorized dealer or HP Customer Care. For the phone number of the HP Customer Care Center nearest you, see page 47.

2 You have checked HP Customer Care Online
(see page 46) for product help.
3 If you cannot solve your problem using the
above, then call an HP service technician while youre in front of your computer and printer. Before you call, be sure you have the following information:
If you are outside the U.S. and cannot download
the driver from HP Customer Care Online (see page 46), call the HP Customer Care Center (see page 47) nearest you.
Your printers serial number (the label is on
the printers bottom). _______________________________

HP Customer Care Repair

If your HP printer is ever in need of repair, simply call the HP Customer Care Center. A trained service technician will diagnose the problem and coordinate the repair process for you. This service is free during your printers standard warranty. Beyond the warranty period, repairs are charged on a time and materials basis.
Your printers model number (the label is on
the front of the printer). _______________________________
The model of the computer.
_______________________________
The version of the printer and software
program (if applicable). _______________________________ Then we can help you with your questions immediately!
Portugal Russia Singapore Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom U.S. Venezuela Venezuela, Caracas 351 (0) (9) 46 (0) 41 (0) 886 2-2717-0055 (66-2) (0) 5202 (208) 344-207 8488
See the list below for your countrys HP Customer Care Center phone number: Africa/Middle East Argentina Australia Austria Belgium (Dutch) Belgium (French) Brazil Canada Chile China Czech Republic Denmark Finland France Germany Greece Hong Kong Hungary India Indonesia Ireland Israel Italy Japan, Tokyo Japan, Osaka Korea Malaysia Mexico D.F. Mexico, Guadalajara Middle East/Africa Netherlands New Zealand Norway Philippines Poland 41 22/11 (541) 778-8380 +43 (0) 32 (0)(0)829-6612 (905) 206-8610-(2) 45 (0) 358 (9) 33 (0) (0) (800) 36 (1) 353 (0) 972-9-(0) 3 3335-41 22/(0) 8751 (09) 356-(0) 5300 (+48) 06 00
After the Free Phone Support Period
You can still get help from HP for a fee. Prices are subject to change without notice. HP Customer Care Online help (see page 46) on the internet is still available for free!
For quick questions in the United States only,
call (900) 555-1500. The charges are $2.50 per minute and begin when you connect with a service technician.
For calls from Canada, or for calls in the U.S.
that you anticipate might be longer than ten minutes in length, call (800) 999-1148. The fee is US $25 per call, charged to your Visa or MasterCard.
If, during your phone call, it is determined that
your printer requires repair and you are within your printers Limited Warranty period (see page 61, Printer), you will not be charged for the phone support service. However, for countries where the above toll-free phone numbers are not available, the regular long-distance charges may apply.

Paper Type/Description

HP Bright White Inkjet Paper
A4 (210 x 297 mm), 200 sheets A4 (210 x 297 mm), 500 sheets U.S. letter, 200 sheets U.S. letter, 500 sheets
C5977A C1825A C5976A C1824A C51634Z C51634Y
HP Premium Inkjet Transparency Film
A4 (210 x 297 mm), 20 sheets A4 (210 x 297 mm), 50 sheets U.S. letter, 20 sheets U.S. letter, 50 sheets
C3832A C3835A C3828A C3834A

HP Premium Inkjet Paper

A4 (210 x 297 mm), 200 sheets U.S. letter, 200 sheets
HP Premium Inkjet Heavyweight Paper C1853A C1852A HP Professional Brochure & Flyer Paper, Matte C6955A U.S. letter, 50 sheets HP Professional Brochure & Flyer Paper, Glossy C6819A Asian A4 (210 x 297 mm), 50 sheets European A4 (210 x 297 mm), 50 sheets C6818A C6817A U.S. letter, 50 sheets HP Photo Paper, Two-Sided, Satin/Glossy C6765A Asian A4 (210 x 297 mm), 20 sheets European A4 (210 x 297 mm), 20 sheets C1847A C1846A U.S. letter, 20 sheets HP Premium Photo Paper, Glossy C6043A Asian A4 (210 x 297 mm), 15 sheets C6040A European A4 (210 x 297 mm), 15 sheets C6039A U.S. letter, 15 sheets HP Premium Plus Photo Paper, Glossy European A4 (210 x 297 mm), 20 sheets C6832A C6831A U.S. letter, 20 sheets HP Premium Plus Photo Paper, Matte European A4 (210 x 297 mm), 20 sheets C6951A C6950A U.S. letter, 20 sheets HP Premium Plus Photo Paper, Glossy Snapshot C6945A European A4 (102 x 152 mm finished
A4 (210 x 297 mm), 100 sheets U.S. letter, 200 sheets size), 20 sheets U.S. (4 x 6 in. finished size), 20 sheets
HP Premium Inkjet Rapid-dry Transparencies C6053A A4 (210 x 297 mm), 50 sheets C6051A U.S. letter, 50 sheets HP Banner Paper C1821A A4 (210 x 297 mm), 100 sheets C1820A U.S. letter, 100 sheets HP Matte Greeting Cards, White/Quarter-fold C6042A A4 (210 x 297 mm),
20 sheets, 20 envelopes U.S. letter, 20 sheets, 20 envelopes

C1812A

HP Felt-textured Greeting Cards, Ivory/Half-fold C6828A U.S. letter,

20 sheets, 20 envelopes

HP Glossy Greeting Cards, White/Half-fold C6045A A4 (210 x 297 mm)
10 sheets, 10 envelopes U.S. letter, 20 sheets, 20 envelopes

C6044A

resolution 2400 dpi 57 best 57 color 57 draft 57 normal 57 specifications 57 TrueType Text 57 restart printing 12 Resume button 57 Resume light 57 Revert to Default button 7
saturation 10 Save Settings button 7 scaling 6 Select panel 26 selecting a default printer 4 setting up printer iii setup problems 3637 single envelope slot 3 size media 58 User Defined Paper Size 58 software compatibility 57 software, see printer software sort the order of print jobs 12 specifications 58 speed, printing 57 status, Print Cartridge Status light 1 stop printing 12 streaking ink 32 stuck paper, see paper jams supplies 50 ordering 50 paper and other media 51 part names and numbers 50
quality iv See print quality Quick Start Poster ordering 50
rear access door removing 38, 41 replacment parts 50 recycle 66 regulatory notices 60
tablet binding 23 technical support 46 transfers, printing 20 transparencies ordering 51 printing 19 specifications 58
trays capacity 58 envelope slot 3, 15 IN tray 2, 58 OUT tray 58 OUT tray flap 3 photo 2 positions 2 use 2 troubleshooting, see problems TrueType Text resolution 57 two-sided printing 23
updates for software 47 urgent print requests 12 USB connection 4 Users Guide, ordering 50 Utility window 25, 26
warranty extensions 49 statement 61 web sites iv, 34, 36, 40, 50, 52 weight paper 58 printer 57 recommended media 58

Environmental Statement

Hewlett-Packard continuously improves the design processes of HP DeskJet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. Hewlett-Packard has also developed processes to minimize the negative impact of the disposal of the printer at the end of printing life.
Product Longevity: To ensure the longevity of your
DeskJet Printer, HP provides the following:
Reduction and Elimination
Paper Use: The printers automatic/manual two-sided
printing capability reduces paper usage and the resulting demands on natural resources. This printer is suited for the use of recycled papers according to DIN 19 309.
Extended Warranty - HP SupportPack provides coverage for the HP hardware and product and all HP supplied internal components. HP SupportPack must be purchased by the customer within 30 days of purchase. Contact the nearest HP dealer about this service. Spare Parts and Consumables are available for five years after production has stopped. Product Take-back - To return this product and ink cartridges to HP at the end of its useful life, call your local HP Sales or Service Office for instructions.

Energy Consumption

This printer was designed with energy conservation in mind. This printer averages 4 watts in stand-by mode. Not only does this save natural resources, but it also saves money without affecting the high performance of this printer. This product qualifies for the ENERGY STAR Program (U.S. and Japan). ENERGY STAR is a voluntary program established to encourage the development of energy-efficient office products. ENERGY STAR is a US registered service mark of the US EPA. As an ENERGY STAR partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency.

Ozone: Ozone-depleting chemicals such as CFCs have been eliminated from Hewlett-Packard manufacturing processes.

Recycling

Design for recycling has been incorporated into this printer. The number of materials has been kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools. High priority parts have been designed to access quickly for efficient disassembly and repair. Plastic parts have been primarily designed in no more than two colors to enhance recycling options. A few small parts are colored specifically to highlight customer access points.
Printer Packaging: The packaging materials for this
printer have been selected to provide maximum protection for the least cost possible, while attempting to minimize environmental impact and facilitate recycling. The rugged design of the HP DeskJet printer assists in minimizing both packaging materials and damage rates.
Energy consumption in off-mode: When the printer is off, a minimal amount of energy is still being consumed. Energy consumption can be prevented by turning the printer power off, then disconnecting the end of the printer power cord from the electrical source.
Plastic parts: All major plastics and plastic parts are
marked according to international standards. All plastic parts used in the printer housing and chassis are technically recyclable and all use a single polymer.