Load originals and load paper 20
HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-sided color usage with no show-through, which makes it ideal for newsletters, reports, and flyers. HP All-in-One Paper or HP Printing Paper Ensure that the Plain paper type is selected when using HP All-in-One Paper and HP Printing Paper. HP All-in-One Paper is specifically designed for HP All-in-One devices. It has an extra bright blue-white shade that produces sharper text and richer colors than ordinary multifunction papers. HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more substantial than documents printed on standard multipurpose or copy paper.
To order HP papers and other supplies, go to www.hp.com/buy/supplies. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. NOTE: At this time, some portions of the HP Web site are available in English only.
Recommended papers for printing only
Certain papers are supported only when you start the print job from your computer. The following list provides information about these papers. If you want the best print quality, HP recommends using HP papers. Using paper that is too thin or too thick, paper that has a slick texture, or paper that stretches easily can cause paper jams. Using paper that has a heavy texture or does not accept ink can cause printed images to smear, bleed, or not fill in completely. Depending on your country/region, some of these papers might not be available. HP Iron-On Transfers HP Iron-On Transfers (for color fabrics or for light or white fabrics) are the ideal solution for creating custom T-shirts from your digital photos. HP Inkjet labels Letter or A4 label sheets designed for use with HP inkjet products (like HP inkjet labels). HP Brochure & Flyer Paper HP Brochure & Flyer Paper (Gloss or Matte) is glossy-coated or matte-coated on both sides for two-sided use. They are the perfect choice for near-photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars. HP Premium Presentation Paper HP Premium Presentation Paper gives your presentation a quality look and feel.
HP CD/DVD Tattoos HP CD/DVD Tattoos allow you to personalize your CDs and DVDs by printing highquality, low-cost CD or DVD labels. To order HP papers and other supplies, go to www.hp.com/buy/supplies. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. NOTE: At this time, some portions of the HP Web site are available in English only.

For best results, set the paper type before copying or printing. Related topics Recommended papers for printing and copying Change the print settings for the current job Set the copy paper type

Load index cards

You can load index cards into the input tray of the HP All-in-One to print notes, recipes, and other text. For best results, set the paper type before copying or printing. NOTE: The HP All-in-One leaves a 1.2 cm (.5 inch) border on one short edge. Before printing many cards, print one test card to make sure that the border does not crop your text.
To load index cards in the input tray 1. Remove all paper from the input tray. 2. Insert the stack of cards, with the side you want to print on facing down, into the farright side of the input tray. Slide the stack of cards forward until it stops. 3. Slide the paper-width guide inward against the stack of cards until it stops. Do not overload the input tray; make sure the stack of cards fits within the input tray and is no higher than the top of the paper-width guide.
For best results, set the paper type before copying or printing. Related topics Load 10 x 15 cm (4 x 6 inch) photo paper Change the print settings for the current job Set the copy paper type

Load envelopes

You can load one or more envelopes into the input tray of the HP All-in-One. Do not use shiny or embossed envelopes or envelopes that have clasps or windows. NOTE: For specific details on how to format text for printing on envelopes, consult the help files in your word processing software. For best results, consider using a label for the return address on envelopes.
Load originals and load paper 26
To load envelopes 1. Remove all paper from the input tray. 2. Insert one or more envelopes into the far-right side of the input tray with the envelope flaps up and on the left. Slide the stack of envelopes forward until it stops. TIP: For more help on loading envelopes, refer to the diagram engraved in the base of the input tray. 3. Slide the paper-width guide inward against the stack of envelopes until it stops. Do not overload the input tray; make sure the stack of envelopes fits within the input tray and is not higher than the top of the paper-width guide.
Load other types of paper
The following papers require extra attention to load them properly. NOTE: Not all paper sizes and paper types are available with all the functions on the HP All-in-One. Some paper sizes and paper types can only be used if you are starting a print job from the Print dialog box in a software application. They are not available for copying. Papers that are only available for printing from a software application are indicated as such. HP Premium Inkjet Transparency Film and HP Premium Plus Inkjet Transparency Film Insert the film so that the white transparency strip (with arrows and the HP logo) is on top and is going into the input tray first. NOTE: The HP All-in-One cannot automatically detect the paper type. For best results, set the paper type to transparency film in the software before printing onto transparency film. HP Iron-On Transfers (for printing only) 1. Flatten the transfer sheet completely before using it; do not load curled sheets. TIP: To prevent curling, keep transfer sheets sealed in the original package until you are ready to use them. 2. Locate the blue stripe on the nonprinting side of the transfer paper and then manually feed one sheet at a time into the input tray with the blue stripe facing up.

Print a photo on photo paper
For high-quality photo printing, HP recommends you use HP Premium Plus Photo Papers with the HP All-in-One. You can also improve the quality of the photos you print with the HP All-in-One by purchasing a photo print cartridge. With the tri-color print cartridge and photo print cartridge installed, you have a six-ink system, which provides enhanced quality color photos. NOTE: Some models of the HP All-in-One do not support photo print cartridges. To print a photo on photo paper 1. Remove all paper from the input tray, and then load the photo paper print side down. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the Basic Options area, select the appropriate photo paper type from the Paper Type drop-down list. 7. In the Resizing Options area, click the appropriate paper size from the Size list. If the paper size and paper type are not compatible, the HP All-in-One software displays an alert and allows you to select a different type or size. 8. In the Basic Options area, select a high print quality, such as Best or Maximum dpi from the Print Quality drop-down list.
Print Perform special print jobs 37
9. In the HP real life technologies area, click the Photo fix drop-down list and select from the following options: Off: applies no HP real life technologies to the image. Basic: automatically focuses the image; moderately adjusts image sharpness. Full: automatically lightens dark images; automatically adjusts sharpness, contrast, and focus of images; automatically removes red-eye. 10. Click OK to return to the Properties dialog box. 11. If you want to print the photo in black and white, click the Color tab and select the Print in grayscale check box. 12. Click OK, and then click Print or OK in the Print dialog box. NOTE: Do not leave unused photo paper in the input tray. The paper might start to curl, which could reduce the quality of your printout. Photo paper should be flat before printing. Related topics Handle the print cartridges Work with print cartridges

10. Follow the instructions that appear on your screen for reloading the paper to print on the second side, and then click Continue. 11. When the entire document has finished printing, fold the stack of paper in half, so that the first page is on top, then staple the document along the crease. TIP: For best results, use a saddle stapler, or a heavy-duty stapler with a long reach to staple the booklet.
Figure 7-1 Left-edge binding for left-to-right languages
Figure 7-2 Right-edge binding for right-to-left languages
Print multiple pages on a single sheet
You can print up to 16 pages on a single sheet of paper. To print multiple pages on a single sheet 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer.
Print 42 Print from your computer
4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the Pages per sheet list, click 2, 4, 6, 8, 9, or 16. 7. In the Page Order list, click an appropriate page order option. The sample output graphic is numbered to show how the pages will be ordered if you select each option. 8. Click OK, and then click Print or OK in the Print dialog box.
Print a multiple-page document in reverse order
If the first page that prints is face-up at the bottom of the stack, this usually means you need to put the printed pages in the correct order.
A better way is to print the document in reverse order so that the pages are stacked correctly.
TIP: Set this option as a default setting so you do not have to remember to set it every time you print a multiple-page document. To print a multiple-page document in reverse order 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Advanced tab. 6. Expand the Document Options list, and then expand the Layout Options list.
Print Perform special print jobs 43

7. Click Page Order in the Layout Options list, and then click Front to Back. NOTE: If you set your document to print on both sides of the page, the Front to back option is not available. Your document will automatically print in the correct order. 8. Click OK, and then click Print or OK in the Print dialog box. When you are printing multiple copies, each set is printed completely before the next set is printed.
Reverse an image for iron-on transfers
This feature reverses an image so you can use it for iron-on transfers. This feature is also useful for transparencies when you want to make notations on the back of the transparency without scratching the original. To reverse an image for iron-on transfers 1. On the File menu in your software application, click Print. 2. Make sure the HP All-in-One is the selected printer. 3. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 4. Click the Features tab. 5. In the Basic options area, click HP Iron-on Transfer from the Paper Type list. 6. Click the Advanced tab. 7. Expand the Document Options, and then expand the Printer Features. 8. Set Mirror Image to On. 9. Click OK, and then click Print or OK in the Print dialog box. NOTE: To prevent jams, manually feed the iron-on transfer sheets into the input tray one sheet at a time.

Print on transparencies

For the best results, HP recommends you use HP transparency products with the HP Allin-One. To print on transparencies 1. Load the transparency into the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab.
Print 44 Print from your computer
6. In the Basic Options area, click the appropriate transparency type in the Paper Type list. TIP: If you want to make notations on the back of the transparencies and erase them later without scratching the original, click the Advanced tab, and select the Mirror Image check box. 7. In the Resizing Options area, click an appropriate size in the Size list. 8. Click OK, and then click Print or OK in the Print dialog box. The HP All-in-One automatically waits for transparencies to dry before releasing them. Ink dries slower on film than on plain paper. Make sure you allow enough time for the ink to dry before handling the transparency.

Stop copying

Use the copy features 52
To stop copying Press Cancel on the control panel. Related topics Control panel buttons

Use the scan features

Scanning is the process of converting text and pictures into an electronic format for your computer. You can scan almost anything (photos, magazine articles and text documents) on the HP All-in-One. You can use the scanning features of the HP All-in-One to do the following: Scan text from an article into your word processor and quote it in a report. Print business cards and brochures by scanning a logo and using it in your publishing software. Send photos to friends and relatives by scanning your favorite prints and including them in e-mail messages. Create a photographic inventory of your house or office. Archive treasured photos in an electronic scrapbook. NOTE: If you are using the HP Photosmart Software, the Optical Character Recognition (OCR) software might not be installed on your computer. To install the OCR software, you must re-insert the software disk and select OCR under the Custom installation options. This section contains the following topics: Scan an original Edit a scanned preview image Edit a scanned image Edit a scanned document Stop scanning
Scan Use the scan features 53

Scan an original

For original documents or images placed on the glass, you can start a scan from your computer or from the HP All-in-One. This section explains the second option: how to scan from the control panel of the HP All-in-One to a computer. To use the scan features, the HP All-in-One and computer must be connected and turned on. The HP Photosmart Software must also be installed and running on your computer prior to scanning. To verify that the HP Photosmart Software is running on a Windows computer, look for the HP Digital Imaging Monitor icon in the system tray at the lower right side of the screen, near the time. NOTE: Closing the HP Digital Imaging Monitor icon in the Windows system tray can cause the HP All-in-One to lose some of its scan functionality. If this happens, you can restore full functionality by restarting your computer or by starting the HP Photosmart Software. The HP Photosmart Software that you installed on your computer has many tools that you can use to edit and print your scanned image. You can improve the overall image quality by adjusting the brightness, sharpness, color tone, or saturation. You can also crop, straighten, rotate, or resize the image. When the scanned image looks just the way

Stop scanning

To stop scanning Press Cancel on the control panel. Related topics Control panel buttons
Scan Edit a scanned document 55
Scan 56 Use the scan features
10 Maintain the HP All-in-One
The HP All-in-One requires little maintenance. Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear. You will also need to replace, align, or clean your print cartridges from time to time. This section provides instructions for keeping the HP All-in-One in top working condition. Perform these simple maintenance procedures as necessary. This section contains the following topics: Clean the HP All-in-One Print a self-test report Work with print cartridges

Clean the HP All-in-One

To ensure that your copies and scans remain clear, you might need to clean the glass and lid backing. You might also want to dust the exterior of the HP All-in-One. This section contains the following topics: Clean the exterior Clean the glass Clean the lid backing

Clean the exterior

Use a soft cloth or slightly moistened sponge to wipe dust, smudges, and stains off the case. The interior of the HP All-in-One does not require cleaning. Keep fluids away from the control panel and the interior of the HP All-in-One. CAUTION: To avoid damage to the exterior of the HP All-in-One, do not use alcohol or alcohol-based cleaning products.

Clean the glass

Fingerprints, smudges, hair, and dust on the main glass surface slow down performance and affect the accuracy of the copy and scan features. To clean the glass 1. Turn off the HP All-in-One, unplug the power cord, and raise the lid. 2. Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass, since they can damage it. Do not place or spray liquid directly on the glass. The liquid might seep under the glass and damage the device. 3. Dry the glass with a dry, soft, lint-free cloth to prevent spotting. 4. Plug in the power cord, and then turn on the HP All-in-One.

When you receive a low-ink warning message, make sure you have a replacement print cartridge available. You should also replace the print cartridges when you see faded text or if you experience print quality issues related to the print cartridges. To order print cartridges for the HP All-in-One, go to www.hp.com/buy/supplies. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. Choose the right cartridge combination Choose the best combination of cartridges for your print job: Everyday printing: Use a black cartridge along with a tri-color cartridge. Color photos: Use a black cartridge along with a tri-color cartridge.
To replace the print cartridges 1. Make sure the HP All-in-One is on. CAUTION: If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. You might damage the HP All-in-One if the print cartridges are not docked safely when you try to remove them. 2. Open the print cartridge door. The print carriage should move to the center of the HP All-in-One. If the print carriage does not move to the center, turn the HP All-in-One off, and then on.
Maintain the HP All-in-One 62 Maintain the HP All-in-One
3. Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it. If you are replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. If you are replacing the black or photo print cartridge, remove the print cartridge from the slot on the right. NOTE: Your printer might be packaged with only a tri-color print cartridge. For better results, install a black print cartridge in addition to the tri-color print cartridge. You can print without a black print cartridge but doing so can cause the printer to print more slowly and printed colors to differ from those you would see if a black print cartridge and a tri-color print cartridge were installed. Some models of the HP All-in-One do not support photo print cartridges. To order print cartridges, go to www.hp.com. Choose your country/region, and then click Buy or Online Shopping.
Print cartridge slot for the tri-color print cartridge Print cartridge slot for the black and photo print cartridges Maintain the HP All-in-One

Exit ink-backup mode Install two print cartridges in the HP All-in-One to exit ink-backup mode. For information about installing a print cartridge, see Replace the print cartridges.
Use a photo print cartridge
You can optimize the quality of the color photos you print and copy with the HP All-inOne by purchasing a photo print cartridge. Remove the black print cartridge and insert the photo print cartridge in its place. With the tri-color print cartridge and photo print cartridge installed, you have a six-ink system, which provides enhanced quality color photos. When you want to print regular text documents, swap the black print cartridge back in. Use a print cartridge protector or an airtight plastic container to keep your print cartridge secure when it is not being used.
NOTE: Your printer might be packaged with only a tri-color print cartridge. For better results, install a black print cartridge in addition to the tri-color print cartridge. You can print without a black print cartridge but doing so can cause the printer to print more slowly and printed colors to differ from those you would see if a black print cartridge and a tri-color print cartridge were installed. Some models of the HP All-in-One do not support photo print cartridges. To order print cartridges, go to www.hp.com. Choose your country/region, and then click Buy or Online Shopping. Related topics Replace the print cartridges Control panel buttons
Store the print cartridges
Follow these guidelines to maintain and store HP print cartridges and to ensure consistent print quality. Print cartridge storage and handling Print cartridge protector
Print cartridge storage and handling Follow these guidelines to help maintain HP print cartridges and ensure consistent print quality: Install the cartridge on or before the Install by date, which is printed on the cartridge package. When you remove a print cartridge from the device, store it in an airtight plastic container to prevent the ink from drying out. If you are storing a photo print cartridge, you can use a print cartridge protector. For more information, see Print cartridge protector. Keep all unused print cartridges in their original sealed packages until they are needed. Store print cartridges at room temperature (1535 degrees C or 5995 degrees F). Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the device. If the plastic tape has been removed from the print cartridge, do not attempt to reattach it. Reattaching the tape damages the print cartridge. CAUTION: Always turn the HP All-in-One off with the Power button before you unplug the power cord or turn off a power strip. This allows the device to store the print cartridges properly. When you store the HP All-in-One, always leave the active print cartridges inside the device. Print cartridge protector In some countries/regions, when you purchase a photo print cartridge, you might also receive a print cartridge protector. In other countries/regions, a print cartridge protector comes in the box with the HP All-in-One. If neither your print cartridge nor the HP All-inWork with print cartridges 67

Troubleshooting 84

3. Click Retry to retry the plug and play setup. If this does not work, continue to the next step. 4. Verify that the USB cable is set up properly as follows: Unplug the USB cable and plug it in again. Do not attach the USB cable to a keyboard or non-powered hub. Verify that the USB cable is 3 meters (9.8 feet) or less in length. If you have several USB devices attached to your computer, you might want to unplug the other devices during the installation. 5. Continue with the installation and restart the computer when prompted. 6. If you are using a Windows computer, open the HP Solution Center and check for the appropriate buttons for your device (such as Make Copies). If the buttons do not appear, remove the software and then reinstall it. For more information, see: Uninstall and reinstall the software
I received a message that an unknown error has occurred Cause:
The source of the error is unknown.
Solution: Try to continue with the installation. If that does not work, stop and then restart the installation, and follow the directions on the screen. If an error occurs, you might need to uninstall and then reinstall the software. Do not simply delete the HP Allin-One application files from your computer. Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the HP Allin-One. Uninstall and reinstall the software

Troubleshooting 85

For more information, see:
Some of the buttons are missing in the HP Solution Center Cause: The installation might not be complete. Solution: If the appropriate buttons for your device (such as Make Copies) do not appear, your installation might not be complete, and you might need to uninstall and then reinstall the software. Do not simply delete the HP All-in-One application files from your hard drive. Make sure to remove them properly using the uninstall utility provided in the HP All-in-One program group. For more information, see: Uninstall and reinstall the software
The registration screen does not appear Cause: The registration screen did not launch automatically. Solution: You can access the registration (Sign up now) screen from the Windows taskbar by clicking Start, pointing to Programs or All Programs, HP, Deskjet F2100 All-In-One series, and then clicking Product Registration.
The HP Digital Imaging Monitor does not appear in the system tray Cause: The installation might not be complete. Solution: If the HP Digital Imaging Monitor does not appear in the system tray (normally located at the lower-right corner of the desktop), start the HP Solution Center. If the appropriate buttons for your device (such as Make Copies) do not appear, your installation might not be complete, and you might need to uninstall and then reinstall the software. Do not simply delete the HP All-in-One application files from your hard drive. Make sure to remove them properly using the uninstall utility provided in the HP All-in-One program group. For more information, see: Uninstall and reinstall the software

The margins are not printing as expected Cause: The margins are not set correctly in your software application. Check the printer margins. Solution:
Make sure the margin settings for the document do not exceed the printable area of the HP All-in-One. To check your margin settings 1. Preview your print job before sending it to the HP All-in-One. 2. Check the margins. The HP All-in-One uses the margins you have set in your software application, as long as they are greater than the minimum margins the HP All-in-One supports. 3. Cancel the print job if the margins are not satisfactory, and then adjust the margins in your software application. Cause: The paper size setting might not be set correctly for the project you are printing. Solution: Verify that you have selected the proper paper size setting for your project. Make sure that you have loaded the correct paper size in the input tray. For example, in some countries/regions you may need to specify A4 as the paper size if A (letter) is the default value. For more information, see: Set the paper type for printing Cause: The paper guides are not positioned correctly. Solution: Remove the stack of paper from the input tray, and then reload the paper. Make sure that you slide the paper-width guide inward until it stops at the edge of the paper. For more information, see: Load envelopes Cause: A stack of envelopes is loaded incorrectly. Solution: Remove all paper from the input tray. Load a stack of envelopes in the input tray, with the envelope flaps facing up and on the left. NOTE: To avoid paper jams, tuck the flaps inside the envelopes.
Text or graphics are cut off at the edge of the page Cause: The margins are not set correctly in your software application. Solution: Make sure the margin settings for the document do not exceed the printable area of the HP All-in-One. To check your margin settings 1. Preview your print job before sending it to the HP All-in-One. 2. Check the margins. The HP All-in-One uses the margins you have set in your software application, as long as they are greater than the minimum margins the HP All-in-One supports. 3. Cancel the print job if the margins are not satisfactory, and then adjust the margins in your software application. Cause: The size of the document you are printing is larger than the paper loaded in the input tray. Solution: Make sure the layout of the document you are trying to print fits on a paper size supported by the HP All-in-One. To preview the print layout 1. Load the correct paper size into the input tray. 2. Preview your print job before sending it to the HP All-in-One. 3. Check the graphics in the document to make sure that the current size fits within the printable area of the HP All-in-One. 4. Cancel the print job if the graphics do not fit in the printable area of the page. TIP: Some software applications allow you to scale the document to fit the paper size currently selected. Additionally, you can scale the size of a document from the print Properties dialog box. TIP: Some software applications allow you to scale the document to fit the paper size currently selected. Additionally, you can scale the size of a document from the Page Setup dialog box. Cause: The paper is loaded incorrectly. If the paper is misfeeding, it could cause parts of the document to cut off.

Solution: Check the estimated ink levels remaining in the print cartridges. If the print cartridges are low or out of ink, you might need to replace the print cartridges. If there is ink remaining in the print cartridges, but you are still noticing a problem, print a self-test report to determine if there is a problem with the print cartridges. If the self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information on print cartridges, see Print cartridge troubleshooting.
A borderless copy has white space around the edges Cause: You are trying to make a borderless copy of a very small original. Solution: When you make a borderless copy of a very small original, the HP All-inOne enlarges the original up to a maximum percentage. This might leave white space around the edges. (The maximum percentage varies by model.) Depending on the size of the borderless copy you are trying to make, the minimum size of the original varies. For example, you cannot enlarge a passport photo to create a letter-size borderless copy. If you want to make a borderless copy of a very small original, scan the original into the computer, resize the image, and then print a borderless copy of the enlarged image. Cause: You are trying to make a borderless copy without using photo paper. Use photo paper to make borderless copies.

Scan troubleshooting

Use this section to solve these scan problems: Scan halts Scan fails Scan fails because of insufficient computer memory Scanned image is blank Scanned image is incorrectly cropped Scanned image has incorrect page layout Text format is incorrect Scanned image shows dotted lines instead of text Text is incorrect or missing
Scan halts Cause: The computer system resources might be low. Solution: Turn off the HP All-in-One and then turn it back on. Turn off the computer and then turn it back on. If this does not work, try changing the scan to a lower resolution in the software.
Scan fails Cause: The computer is not turned on. Solution: Turn on your computer.
Cause: Your computer is not connected to the HP All-in-One by a USB cable. Solution: Connect your computer to the HP All-in-One with a standard USB cable. For more information, see the Setup Guide. Cause: The HP Photosmart Software might not have been installed. Solution: Insert the HP All-in-One installation CD and install the software. For more information, see the Setup Guide. Cause: The HP Photosmart Software is installed, but is not running. Solution: again. Open the software you installed with the HP All-in-One and try scanning

Pack the HP All-in-One

Complete the following steps once you have removed the print cartridges, turned off the HP All-inOne, and unplugged it.
Chapter 13 To pack the HP All-in-One 1. If available, pack the HP All-in-One for shipment by using the original packing materials or the packaging materials that came with your exchange device.
HP warranty and support 132
If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage caused by improper packaging and/or improper transportation is not covered under the warranty. 2. 3. Place the return shipping label on the outside of the box. Include the following items in the box: A complete description of symptoms for service personnel (samples of print quality problems are helpful). A copy of the sales slip or other proof of purchase to establish the warranty coverage period. Your name, address, and a phone number where you can be reached during the day.

14 Technical information

The technical specifications and international regulatory information for the HP All-in-One are provided in this section. For additional specifications, see the printed Basics Guide. This section contains the following topics: Specifications Environmental product stewardship program Regulatory notices

Specifications

Technical specifications for the HP All-in-One are provided in this section. For additional specifications, see the printed Basics Guide. System requirements Software and system requirements are located in the Readme file. For information about future operating system releases and support, visit the HP online support Web site at www.hp.com/support. Paper specifications Type Plain paper Legal paper Cards Envelopes Transparency film Labels 4 x 6 inch (10 x 15 cm) Photo paper 8.5 x 11 inch (216 x 279 mm) Photo paper * * Paper weight 20 to 24 lb. (75 to 90 gsm) 20 to 24 lb. (75 to 90 gsm) 110 lb. index max (200 gsm) 20 to 24 lb. (75 to 90 gsm) N/A N/A 145 lb. (236 gsm) N/A Paper tray* 100 (20 lb. paper) 100 (20 lb. paper 20 Output tray* 50 (20 lb. paper) 50 (20 lb. paper) 15 or fewer Technical information 133
Maximum capacity. Output tray capacity is affected by the type of paper and the amount of ink you are using. HP recommends emptying the output tray frequently. NOTE: For a complete list of supported media sizes, see the printer software.

HP Deskjet F2100 All-in-One series

Basics Guide

Hewlett-Packard Company notices
The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. 2007 Hewlett-Packard Development Company, L.P. Windows, Windows 2000, and Windows XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Contents

1 HP All-in-One overview The HP All-in-One at a glance....2 Control panel buttons.....3 Status light overview....4 Load originals for scanning and copying...5 Make a copy....5 Scan an original....6 Troubleshooting and support Uninstall and reinstall the software...7 Hardware setup troubleshooting....8 Clear paper jams.....10 Print cartridge troubleshooting...10 Find more information....10 Setup Guide....10 Onscreen Help....11 HP Web site....11 Ink usage....11 HP support.....11 HP support by phone....11 Phone support period....11 After the phone support period...11 Before calling HP Support...11 Technical information System requirements....12 Paper specifications.....12 Physical specifications....12 Power specifications.....12 Environmental specifications....12 Regulatory notices....12 Regulatory model identification number....12 Warranty.....13

HP All-in-One overview

The HP Deskjet F2100 All-in-One series is a versatile device that gives you easy-to-use copying, scanning, and printing. For information about the full range of features and functions, see the onscreen Help.
The HP All-in-One at a glance
HP All-in-One overview Label * Description Control panel Input tray Tray extender Paper-width guide Print cartridge door Glass Lid backing Rear door Rear USB port Power connection* Use only with the power adapter supplied by HP. 2 HP All-in-One overview

Control panel buttons

Label 3
Name and Description On: Turns the HP All-in-One on or off. The On button is lit when the HP Allin-One is powered on. Cancel: Stops a print, copy, or scan job. Check Paper light: Indicates the need to load paper or remove a paper jam. The button next to this light is the Resume button. In certain situations (for example, after clearing a paper jam), this button resumes the job.
Check Print Cartridge light: Indicates the need to reinsert the print cartridge, replace the print cartridge, or close the print cartridge door. The button next to this light is the Resume button. In certain situations (for example, after clearing a paper jam), this button resumes the job.
Plain Paper Type: Changes the paper type setting to plain paper. This is the default setting for the HP All-in-One. Photo Paper Type: Changes the paper type setting to photo paper. Make sure photo paper is loaded in the input tray. Start Copy Black: Starts a black-and-white copy job.
Start Copy Color: Starts a color copy job.
Scan: Starts scanning the original currently on the glass. The Scan command functions only when the computer is on.

Chapter 1

Status light overview
Several indicator lights inform you of the status of the HP All-in-One.
Label HP All-in-One overview 4 5
Description On button Check Paper light Check Print Cartridge light Plain Paper Type light Photo Paper Type light
The following table describes common situations and explains what the lights mean.
Light status All lights are off. The On light and one of the Paper Type lights are on. The On light is blinking. The On light blinks quickly for 3 seconds and then is on steady. The On light blinks for 20 seconds and then is on steady. The Check Paper light is blinking. What it means The HP All-in-One is turned off. Press the On button to turn on the device. The HP All-in-One is ready for printing, scanning, or copying. The HP All-in-One is busy printing, scanning, copying, or aligning the print cartridges. You pressed a button while the HP All-in-One is already busy printing, scanning, copying, or aligning the print cartridges. You pressed the Scan button and there was no response from the computer.

The HP All-in-One is out of paper. The HP All-in-One has a paper jam. The paper size setting does not match the paper size detected in the input tray. The print cartridge door is open. The print cartridges are missing or not seated correctly. The tape was not removed from the print cartridge. The print cartridge is not intended for use in this HP All-in-One. The print cartridge might be defective.
The Check Print Cartridge light is blinking.
(continued) Light status What it means NOTE: Your printer might be packaged with only a tri-color print cartridge. The On, Check Paper, and Check Print Cartridge lights are blinking. All lights are blinking. Scanner failure. Turn off the HP All-in-One, then on again. If the problem persists, contact HP Support. The HP All-in-One has a fatal error. 1. 2. 3. 4. Turn the HP All-in-One off. Unplug the power cord. Wait a minute, then plug the power cord back in. Turn the HP All-in-One back on.
If the problem persists, contact HP Support.
Load originals for scanning and copying
For information about loading full-size paper, see the Setup Guide. For information about loading other paper sizes, see the onscreen Help. To load an original on the glass 1. Lift the lid on the HP All-in-One. 2. Place your original with the side you want to copy or scan face down on the left front corner of the glass. TIP: To get the correct copy size, make sure that there is no tape or other foreign object on the glass.
You can load many different types and sizes of paper in the HP All-in-One, including letter or A4 paper, photo paper, transparencies, and envelopes.

3. Close the lid.

Make a copy
You can make quality copies from the control panel.
Load originals for scanning and copying 5
To make a copy from the control panel 1. Make sure you have paper loaded in the input tray. 2. Place your original print side down on the left front corner of the glass. 3. Press Start Copy Black or Start Copy Color.

Scan an original

For original documents or images placed on the glass, you can start a scan from your computer or from the HP All-in-One. To use the scan features, the HP All-in-One and computer must be connected and turned on. The HP Photosmart Software must also be installed and running on your computer prior to scanning. To scan to a computer 1. Place your original with the side you want to copy or scan face down on the left front corner of the glass. TIP: For quality copies, ensure that the scanner glass is clean and that there are no foreign materials adhering to it. 2. Press Scan. If the original is a photo, a preview image of the scan appears on your computer, where you can edit it. Any edits that you make apply to the current scan session only. 3. Make any edits to the preview image, and then click Accept when you are finished.

HP All-in-One overview 6

Troubleshooting and support
This chapter contains troubleshooting information for installation and configuration issues and some operational topics. For more troubleshooting information, see the onscreen Help. Many issues are caused when the HP All-in-One is connected to the computer using a USB cable before the HP All-in-One software is installed on the computer. If you connected the HP All-in-One to your computer before the software installation screen prompts you to do so, you must follow these steps: Troubleshooting common setup issues 1. Disconnect the USB cable from the computer. 2. Uninstall the software (if you have already installed it). 3. Restart your computer. 4. Turn off the HP All-in-One, wait one minute, then restart it. 5. Reinstall the HP All-in-One software. CAUTION: Do not connect the USB cable to the computer until prompted by the software installation screen. For support contact information, see the inside back cover of this guide.
Uninstall and reinstall the software
If your installation is incomplete, or if you connected the USB cable to the computer before prompted by the software installation screen, you might need to uninstall and then reinstall the software. Do not simply delete the HP All-in-One application files from your computer. Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the HP Allin-One. To uninstall from a Windows computer and then reinstall 1. On the Windows taskbar, click Start, and then click Control Panel. 2. Double-click Add/Remove Programs. 3. Select HP Deskjet All-In-One Driver Software, and then click Change/Remove. Follow the onscreen instructions. 4. Disconnect the HP All-in-One from your computer. 5. Restart your computer. NOTE: It is important that you disconnect the HP All-in-One before restarting your computer. Do not connect the HP All-in-One to your computer until after you have reinstalled the software. 6. Insert the HP All-in-One CD-ROM into your computers CD-ROM drive and then start the Setup program. 7. Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All-in-One. When the software installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. To verify that the software is properly installed, double-click the HP Solution Center icon on the desktop. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. To uninstall from a Mac and then reinstall 1. Disconnect the HP All-in-One from your Mac. 2. Open the Applications:Hewlett-Packard folder.

Chapter 2 3. 4. Double-click HP Uninstaller. Follow the onscreen instructions. After the software is uninstalled, disconnect the HP All-in-One, and then restart your computer. NOTE: It is important that you disconnect the HP All-in-One before restarting your computer. Do not connect the HP All-in-One to your computer until after you have reinstalled the software. 5. 6. 7. To reinstall the software, insert the HP All-in-One CD-ROM into your computers CD-ROM drive. On the desktop, open the CD-ROM and then double-click HP All-in-One Installer. Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All-in-One.
Hardware setup troubleshooting
This section contains hardware troubleshooting information for the HP All-in-One.
The HP All-in-One will not turn on
Cause: The HP All-in-One is not properly connected to a power supply. Solution Make sure the power cord is firmly connected to both the HP All-in-One and the power adapter. Plug the power cord into a power outlet, surge protector, or power strip.
Troubleshooting and support 8
Power connection Power cord and adapter Power outlet
If you are using a power strip, make sure the power strip is on. Or, try plugging the HP Allin-One directly into a power outlet. Test the power outlet to make sure it is working. Plug in an appliance that you know works, and see if the appliance has power. If not, then there might be a problem with the power outlet. If you plugged the HP All-in-One into a switched outlet, make sure the switch is on. If it is switched to on but still does not work, then there might be a problem with the power outlet.
Cause: You pressed the On button too quickly. Solution: The HP All-in-One might not respond if you press the On button too quickly. Press the On button once. It might take a few seconds for the HP All-in-One to turn on. If you press the On button again during this time, you might turn the device off. CAUTION: If the HP All-in-One still does not turn on, it might have a mechanical failure. Unplug the HP All-in-One from the power outlet and contact HP. Go to: www.hp.com/ support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
I connected the USB cable, but I am having problems using the HP All-in-One with my computer
Solution: You must first install the software that came with the HP All-in-One before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions. Connecting the USB cable before prompted can cause errors. Once you have installed the software, connecting your computer to the HP All-in-One with a USB cable is straightforward. Simply plug one end of the USB cable into the back of your computer and the other into the back of the HP All-in-One. You can connect to any USB port on the back of your computer.

For more information on installing the software and connecting the USB cable, see the Setup Guide that came with the HP All-in-One.
The HP All-in-One does not print
Solution: If the HP All-in-One and computer are not communicating with each other, try the following: Look at the On light located on the front of the HP All-in-One. If it is not lit, the HP All-inOne is turned off. Make sure the power cord is firmly connected to the HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-in-One. Make sure the print cartridges are installed. Make sure you have paper loaded in the input tray. Check that the HP All-in-One does not have a paper jam. Check that the print carriage is not jammed. Open the print cartridge door to access the print carriage area. Remove any objects that are blocking the print carriage, including any packing materials. Turn the HP All-in-One off and then turn it on again. Check that the HP All-in-One print queue is not paused or offline (Windows) or stopped (Mac). If it is, choose the appropriate setting to resume printing. For more information about accessing the print queue, see the documentation that came with the operating system installed on your computer. Check the USB cable. If you are using an older cable, it might not be working properly. Try connecting it to another product to see if the USB cable works. If you experience problems, the USB cable might need to be replaced. Also verify that the cable does not exceed 3 meters (9.8 feet) in length. Check the connection from the HP All-in-One to your computer. Verify that the USB cable is securely plugged into the USB port on the back of the HP All-in-One. Make sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn the HP All-in-One off and then on again. Troubleshooting and support
Chapter 2 If you are connecting the HP All-in-One through a USB hub, make sure the hub is turned on. If the hub is on, try connecting directly to your computer. Check other printers or scanners. You might need to disconnect older products from your computer. Try connecting the USB cable to another USB port on your computer. After you check the connections, try restarting your computer. Turn the HP All-in-One off and then on again. If the HP All-in-One is offline, turn the HP All-in-One off and on again. Start a print job. If necessary, remove and then install the software you installed with the HP All-in-One again. For more information on setting up the HP All-in-One and connecting it to your computer, see the Setup Guide that came with the HP All-in-One.

Clear paper jams

For more information about clearing a paper jam, see the onscreen Help.
Print cartridge troubleshooting

If you are experiencing problems with printing, you might have a problem with one of the print cartridges. To troubleshoot print cartridges 1. Remove the black print cartridge from the slot on the right. Do not touch the ink nozzles or the copper-colored contacts. Check for possible damage to the copper-colored contacts or ink nozzles. Make sure the plastic tape has been removed. If it is still covering the ink nozzles, gently remove the plastic tape by using the pink pull tab. 2. Reinsert the print cartridge by sliding it forward into the slot. Then push the print cartridge forward until it clicks into the socket.
Repeat steps 1 and 2 for the tri-color print cartridge on the left side. If the problem persists, you may need to print a self-test report or clean the print cartridges. For more information, see the onscreen Help.

Find more information

A variety of resources, both printed and onscreen, provide information about setting up and using the HP All-in-One.

Setup Guide

The Setup Guide provides instructions for setting up your HP All-in-One and installing software. Make sure you follow the steps in the Setup Guide in order. If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see Troubleshooting and support on page 7 in this guide.

Onscreen Help

The onscreen Help provides detailed instructions on features of your HP All-in-One that are not described in this guide, including features that are only available using the software you installed with your HP All-in-One. To access the HP Photosmart Software Help on a Windows computer 1. In the HP Solution Center, click the tab for the HP All-in-One. 2. In the Device Support area, click Onscreen Guide or Troubleshooting.

HP Web site

If you have Internet access, you can get help and support from the HP Web site at www.hp.com/ support. This Web site offers technical support, drivers, supplies, and ordering information.

Ink usage

Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the device and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information, see www.hp.com/go/inkusage.

HP support

You can contact HP Support by phone and online. Support options and availability vary by product, country/region, and language.

HP support by phone

For a list of support phone numbers, see the inside front cover of this guide. Support options and availability vary by product, country/region, and language.

Phone support period

One year of phone support is available in Asia Pacific and Latin America (including Mexico). To determine the duration of phone support in North America, Eastern Europe, the Middle East, and Africa, go to www.hp.com/support. Standard phone company charges apply.
After the phone support period
After the phone support period, help is available from HP at an additional cost. Contact your HP dealer or call the support phone number for your country/region to learn more about support options.
Before calling HP Support
1. Make sure that: a. The HP All-in-One is plugged in and turned on. b. The specified print cartridges are installed correctly. c. The recommended paper is properly loaded in the input tray. Reset the HP All-in-One: a. Turn off the HP All-in-One by pressing the On button. b. Unplug the power cord from the back of the HP All-in-One. c. Plug the power cord back into the HP All-in-One. d. Turn on the HP All-in-One by pressing the On button. Have the following information available: a. Specific name of the HP All-in-One, as it appears on the control panel. b. Print a self-test report. (For more information, see the User Guide.) c. Be prepared to describe your problem in detail. d. Have your serial number and service ID ready, found on the self-test report. e. Be near the HP All-in-One printer when you call HP Support.

Technical information

The technical specifications and international regulatory information for the HP All-in-One are provided in this section.

System requirements

Software system requirements are located in the Readme file.

Paper specifications

Input tray capacity: Plain paper sheets: Up to 100 (20 lb. paper) Output tray capacity: Plain paper sheets: Up to 50 (20 lb. paper) NOTE: For a complete list of supported media sizes, see the printer software. For a complete list of paper weights, see the onscreen Help.

Physical specifications

Height: 16.97 cm (6.68 inches) Width: 42.57 cm (16.76 inches) Depth: 25.97 cm (10.22 inches) Weight: 4.045 kg (8.92 pounds)

Power specifications

Power consumption: 20 watts (average printing) Input voltage: AC 100 to 240 V ~ 1 A 5060 Hz Output voltage: DC 32 V===375 mA, 16 V===500mA Power supply: 0957-2231, AC 100 to 240 V ~ 1 A 5060 Hz NOTE: Use only with the power adapter supplied by HP.

Environmental specifications
Recommended operating temperature range: 15 to 30 C (59 to 86 F) Allowable operating temperature range: 10 to 35 C (50 to 95 F) Humidity: 15% to 80% RH non-condensing Non-operating (Storage) temperature range: 20 to 50 C (4 to 122 F) In the presence of high electromagnetic fields, it is possible the output from the HP All-in-One may be slightly distorted HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize injected noise due to potential high electromagnetic fields

Regulatory notices

The HP All-in-One meets product requirements from regulatory agencies in your country/region. For a complete listing of regulatory notices, see the onscreen Help. Technical information 12
Regulatory model identification number
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is VCVRA-0706. This regulatory number should not be confused with the marketing name (HP Deskjet F2100 All-in-One series, etc.) or product numbers (CB595A, etc.).

Warranty

Chapter 3
Technical information 14 Technical information