specifications

LaserJet 2100/2100M/2100TN

Printers

HP LaserJet 2100 series - the solution that puts quality, performance and value on the same page

Quality

True 1200 x 1200 dpi resolution No speed compromises at highest print quality Excellent grayscale and detail for compelling graphics HP UltraPrecise Toner Cartridge
HP LaserJet 2100, 2100TN, 2100M

Performance

Ultra-sharp print quality and much more now more affordable than ever
The HP LaserJet 2100 series printers are designed for people who demand uncompromising quality in everything they do and have a sharp eye for value. Most impressive is the true 1200 x 1200 dpi laser output, the highest in their class, which creates documents that demand attention with crisp, razor-sharp text and stunning graphics. Theres also the HP UltraPrecise Toner Cartridge for sharper text and graphics plus exceptional grayscale for compelling graphic images. Each page you print will impress you and your audience!
Fast 10 ppm output Prints on a wide variety of media and sizes 4 MB of memory standard Fast Infrared and HP JetSend for walk-up printing from a variety of PCs, palmtops and other digital devices

Expandability

One EIO slot for optional HP JetDirect 600N (EIO) Internal Print Server Optional 250-sheet additional paper tray for total 600-sheet capacity and mixed-media use DIMM slots for up to 52 MB of memory Optional HP PostScript Level II emulation for mixed language environments
Sharper, faster and more expandable
HP LaserJet 2100 series printers deliver 10 pages per minute with no compromise in quality. Two paper trays boost productivity. A 66 MHz processor and 4 MB of memory are standard for fast printing of complex pages. Fast Infrared and HP JetSend deliver quick and easy walk up printing from a variety of PCs, palmtops and other digital devices.

Economy and Value

5,000-page toner cartridge capacity (with 5% coverage) improves cost-per-page Network-expandable Accessories priced for economical upgrades HP quality for dependable performance 1 Year Express Exchange Warranty
Ideal for individuals and small workgroups

2100M and 2100TN

The HP LaserJet 2100 series printers pack all of these advanced features into a solution that is affordable and compact enough for virtually any working environment. The HP LaserJet 2100 is easily upgradeable to all the features your growing business will need. The HP LaserJet 2100M comes complete with HP PostScript Level II emulation and 8 MB of memory. It is designed to excel in mixed language environments. The HP LaserJet 2100TN is network-ready, right out of the box, with a pre-installed HP JetDirect 600N (EIO) Internal Print Server. Small workgroups will benefit from the flexible media, size capabilities and increased paper capacity. Set-up and maintenance are simple, with HP JetAdmin software integrated into the installer. Choose the HP LaserJet 2100 Series printer that is right for your business today!

HP LaserJet 2100M Adds

All of the above, plus. HP PostScript Level II emulation for mixed language environments 8 MB of memory standard

HP LaserJet 2100TN Adds

All of the above, plus. Installed HP JetDirect 600N (EIO) Internal Print Server HP JetAdmin software integrated into installer for easy set-up and maintenance 250-sheet additional paper tray for 600-sheet total capacity

Sharp, Sharper,

SHARPEST
The 1200 x 1200 dpi Breakthrough!
The HP LaserJet 2100, 2100M and 2100TN bring exceptionally crisp, sharp printing output into your office with no compromise in speed! They produce excellent monochrome output thats ideal for many applications, from simple flyers to complex presentations. Choose the HP LaserJet 2100 for superior print quality and high performance that can be upgraded as your needs change.
Choose the HP LaserJet 2100M for mixed language environments
When business needs require HP PostScript Level II emulation and additional memory, the HP LaserJet 2100M is the best choice. This printer has the same great features as the HP LaserJet 2100 plus HP PostScript Level II emulation and 8 MB of memory. It can be upgraded with the optional HP JetDirect 600N (EIO) Internal Print Server and the additional 250-sheet paper tray.
Choose the HP LaserJet 2100TN for a Network-Ready Solution
Get all the great performance features of the HP LaserJet 2100 and 2100M, plus a pre-installed HP JetDirect 600N (EIO) Internal Print Server, making it network ready out of the box. HP JetAdmin software is integrated into the installer for easy set-up and operation. It also comes with an additional 250-sheet paper tray for flexibility to print on more media types and sizes without switching trays.
The HP LaserJet 2100 series takes your image to a whole new level.
How can the HP LaserJet 2100 Series Printers Work for You?
Demanding individual users: You have a job that requires consistently excellent output. You dont have time to walk down the hall to get your printed pages and need the convenience and confidentiality of a compact printer close at hand. You need a complete, dependable and easy-to-operate printer that lets you concentrate on the content of what youre printing.not the mechanics of the printer.
Small work groups: All those in your group need advanced printer features in a package that fits the budget and the workspace. Your team creates professional documents (letters, reports, invoices, proposals, presentations, etc.) that always demand top quality text and graphics.
When you need professional, high-quality printed output, advanced features and the best value for the price, the HP LaserJet 2100 series printers will be at the top of your list. The reason is simple: Each HP LaserJet 2100 series printer is a complete package that lets you be more productive and look more professional!

Feature for feature, the HP LaserJet 2100 Series Printers give you the combination of quality, performance and return on investment that every business can use: Features
Superior Print Quality True 1200 x 1200 dpi resolution HP UltraPrecise Toner Cartridge Exceptional grayscale and detail HP LaserJet 2100 HP LaserJet 2100M HP LaserJet 2100TN

Ordering Information

Number C4139A Description HP LaserJet 2100 xi Printer (US Commercial): includes the Document Builder for the Web Era from Trellix Corp.; HP UltraPrecise Toner Cartridge; user guide; quick reference guide; power cord and CD-ROM with printing software HP LaserJet 2100 se Printer (US Retail): includes ExpressForms Value Pack from Mips Dataline America, Inc.; HP UltraPrecise Toner Cartridge; user guide; quick reference guide; power cord and CD-ROM with printing software HP LaserJet 2100 Printer (Canada): includes HP UltraPrecise Toner Cartridge; user guide; quick reference guide; power cord and CD-ROM with printing software HP LaserJet 2100M Printer: same as C4170A and includes pre-installed HP PostScript Level II emulation DIMM and 8 MB of memory standard HP LaserJet 2100TN Printer: same as C4171A and includes pre-installed HP JetDirect 600N (EIO) Internal Print Server (10Base-T); additional 250-sheet paper tray and HP Jet Admin 3.0

C4138A

C4170A
High Performance 10 ppm output Accepts variety of media Fast Infrared and HP JetSend for walk-up printing from a variety of digital devices 66 MHz processor and 4 to 8 MB memory for fast printing of complex pages

C4171A

# # # #

(4 MB)

(8 MB)

C4172A

Supplies/Accessories C4096A HP UltraPrecise Toner Cartridge C3098A C4793A C4135A HP PostScript Level II emulation DIMM includes 4 MB of memory 250-Sheet Input Tray (Tray 3) HP 4 MB 100 Pin EDO DIMM HP 8 MB 100 Pin EDO DIMM HP 16 MB 100 Pin EDO DIMM 3 meter HP LaserJet Parallel Cable B type connector, IEEE 1284 compliant
Expandable Upgradeable memory HP PostScript Level II emulation HP JetDirect 600N (EIO) Internal Print Server Additional 250-sheet paper tray

C4136A

# (to 52 MB)

option option option

# (to 40 MB) #

option option

# (to 40 MB) # # #

C4137A C2951A

HP JetDirect 600N (EIO) Internal Print Servers J3110A Ethernet (10Base-T) J3111A J3112A J3113A Ethernet (10Base-T, 10Base2 and LocalTalk) Token Ring Fast Ethernet (10/100Base-TX)
Economical 5,000-page toner cartridge capacity (with 5% coverage) Accessories priced for economical upgrades Affordably priced Networking for reduced printer management costs

option

HP JetDirect (EIO) Connectivity Cards J4135A USB/Serial/LocalTalk (available late spring/99) J4134A Parallel Printer-Sharing (provides 3 extra parallel ports, available summer/99)

Third Party Solutions For information on Third Party printing solutions including electronic forms, custom fonts, barcodes, OCR, Flash DIMM, SAP R/3 and mini or mainframe computer systems and many others, please refer to HPs Peripheral Connectivity Solutions Guide at www.hp.com/go/3rdparty.

Technical Specifications

HP LaserJet 2100/2100M/2100TN Printers
Print Speed and Processor 10 ppm rated engine speed First page out: 17 seconds Instant-on fuser eliminates warm-up time 66 MHz Intel 80960JD processor True 1200 x 1200 dpi laser printing with 163 levels of gray; 600 dpi mode enhanced with HPs Resolution Enhancement technology (REt) HP LaserJet 2100: HP PCL 6 HP LaserJet 2100M/TN: HP PCL 6 and HP PostScript Level II emulation HP PCL 6: 45 scalable typefaces built-in, additional 65 on CD-ROM for Microsoft Windows HP PostScript Level II emulation: 35 scalable typefaces built-in, additional 75 on CD-ROM for Windows HP FontSmart for Windows provides font management, Euro Symbol built-in Note: FontSmart provides a total of 145 fonts; standard is 45 device fonts, 110 extra fonts via FontSmart. With PostScript, 80 device fonts with 65 extra TrueType fonts. Plain paper, envelopes, transparencies, card stock, postcards, labels and recycled paper up to 100-sheets paper of 20 lb (80 g/m2); up to 10 envelopes of 16 to 24 lb (60 to 90 g/m2) Tray 2/3: up to 250-sheets paper of 20 lb, (80 g/m2) 16 to 43 lb (60 to 163 g/m2) with straight-through paper path for special media Tray 2/3: 16 to 28 lb (60 to 105 g/m2) Tray 1: minimum (custom) 3 x 5 in (76 x 127 mm); maximum (custom) 8.5 x14 in (216 x 356 mm) Tray 2/3: Paper: Letter; Legal; Executive; A4; A5; B5 (ISO); and B5 (JIS) Envelope: Com 10; Monarch; C5; DL and B5 Simplified front panel with Go and Job-Cancel buttons and LEDs for status HP LaserJet 2100: 4 MB standard; up to 52 MB with 100 Pin EDO DIMMs; three open 100 Pin DIMM slots. HP LaserJet 2100M/TN: 8 MB standard; up to 40 MB with 100 Pin EDO DIMMs; two open 100 Pin DIMM slots. Optimized by Memory Enhancement technology (MEt). 1 bi-directional parallel port (IEEE 1284 ECP-compliant, B-size); 1 fast infrared port (IrDA compliant); 1 LocalTalk port for Macintosh and 1 Enhanced Input Output (EIO) slot, HP JetSend enabled (Ir and EIO only) HP LaserJet 2100: includes the printing system (with drivers for Windows 3.1x, 9x, NT 4.0); HP FontSmart for Windows; On-Line User Guide and MS-DOS printer utilities HP LaserJet 2100M: same as 2100; also includes PostScript drivers for Windows 3.1x, 9x, NT 4.0 and PostScript drivers for Macintosh System 7.0 or higher HP LaserJet 2100TN: same as 2100M; also includes HP JetAdmin and HP Web JetAdmin printer management software HP UltraPrecise Toner Cartridge. Capacity rated at average 5,000 pages with 5% coverage. EconoMode (saves up to 50% toner, 600 dpi only); N-up printing Manual duplexing with HP PostScript Level II emulation Up to 15,000 pages per month Microsoft Windows NT 4.0, 9x, 3.1x, DOS; OS/2 and Macintosh 7.1.1 and above Note: for more information on supported network environments with the HP JetDirect 600N (EIO) Internal Print Server, visit www.hp.com/go/jetdirect. Operating and Environmental Range Tray 1: Tray 1: Weight Dimensions (WxDxH) Power Req. HP LaserJet 2100/M: 25.4 lb (11.5 kg) HP LaserJet 2100TN: 31.7 lb (14.4 kg) HP LaserJet 2100/M: 15.9 x 16.5 x 9 in (406 x 420 x 230 mm) HP LaserJet 2100TN: 15.9 x 16.5 x 12.2 in (406 x 420 x 309 mm) 110 V = 100/127 V AC 50/60 Hz

Resolution

Printer Language
Power Consumption 12 W Ready/PowerSave mode; 225 W printing (average) Circuit Capacity Product Certifications Minimum 2.5 Amps TV-GS approved; complies with IEC 825-1/EN 60825-1 class 1 (laser/LED) and IEC50/EN 60950; FCC Class B; CISPR-22 class B; CDRH certified Class 1 Laser Product (safe for office/EDP use); EPA Energy Star compliant Windows NT 4.0: Pentium 90; 32 MB RAM; 11 MB free hard disc space; CD-ROM drive; dedicated IEEE 1284compliant bi-directional parallel port. 22 MB free hard disc space required for network install. Windows 9x: 486 processor; 16 MB RAM; 10 MB free hard disc space; dedicated IEEE 1284-compliant bidirectional parallel port. 22 MB free hard disc space required for network install. Windows 3.1x: 486 processor; 4 MB RAM; 9 MB free hard disc space; dedicated IEEE 1284-compliant bidirectional parallel port. 19 MB free hard disc space required for network install. OS/2: 133 MHz processor; 32 MB RAM; 3 MB hard disc space; OS/2 version 2.0 or above is required for PCL5 and HP PostScript Level II emulation drivers; OS/2 warp version 3.0 or above is required for PCL6 drivers. Macintosh: Macintosh 7.1.1 and above; 8 MB RAM; 17 MB free hard disc space; Macintosh serial or LocalTalk connection. Note: HP PostScript Level II emulation DIMM must be installed in printer. Acoustics (ISO 9296): LpAm 55 dB(A) Operator Position; LpAm 48 dB (A) Bystander (1m); LpAm 6.2 bels (A) Sound Power Operating Temperature: 15 to 32.5 C (59 to 89 F) Relative Humidity: 10% to 80% (no condensation) One year with Express Exchange (U.S. and Canada only)

Typefaces (Fonts)

Minimum System Requirements
Media Types Media Handling

Media Weights

Media Sizes
Printer Control Panel Memory/ DIMM Slots

Interfaces

Warranty

For More Information

Visit us on the World Wide Web at www.hp.com/lj2100 Hewlett-Packard peripherals, personal computers, supplies and accessories are available at authorized HP resellers worldwide. In North America call for the authorized HP reseller nearest you: United States: 1-800-LASERJET (1-800-527-3753) Canada: 1-800-387-3867
Microsoft and Windows are U.S. registered trademarks of their respective companies. Brands and product names listed are trademarks or registered trademarks of their respective companies.

Software

Toner Economical Printing Duty Cycle Supported Environments
The Energy Star emblem does not represent EPA endorsement of any product or service.
5968-2780EUC Hewlett-Packard Company, 1998 Printed in the USA The information contained in this document is subject to change without notice.

HP LaserJet 2100, 2100 M, 2100 TN Printers User Guide

LaserJet

Printers

User Guide

M 2100 TN
Copyright 1998 Hewlett-Packard Co. Printed in Germany
Manual Part No. C4170-90901
Printed on Recycled Paper
*C4170-90901* *C4170-90901*

C4170-90901

HP LaserJet 2100, 2100 M, and 2100 TN Printers
User Guide _________________
Copyright Hewlett-Packard Company 2002 All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Publication number: C4170-90901 Second Edition, January 2002
Warranty The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.
Trademark Credits Adobe, Acrobat, PostScript, and Adobe Photoshop are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions. Arial, Monotype, and Times New Roman are U.S. registered trademarks of the Monotype Corporation. CompuServe is a U.S. trademark of CompuServe, Inc. Helvetica, Palatino, Times, and Times Roman are trademarks of Linotype AG and/ or its subsidiaries in the U.S. and other countries. Microsoft, MS Windows, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. LaserWriter is a registered trademark of Apple Computer, Inc. TrueType is a U.S. trademark of Apple Computer, Inc. ENERGY STAR is a U.S. registered service mark of the U.S. EPA.
Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A.
HP Support Online Services: for 24-hour access to information over your modem, we suggest these services:
World Wide Web URL - Printer drivers, updated HP printer software, plus product and support information may be obtained from the following URLs: in the U.S. http://www.hp.com in Europe http://www2.hp.com Printer drivers may be obtained from the following sites: in Japan ftp://www.jpn.hp.com/drivers/ in Korea http://www.hp.co.kr in Taiwan http://www.hp.com.tw or the local driver website http://www.dds.com.tw America Online - America Online/Bertelsmann is available in the U.S., France, Germany, and U.K. - Printer drivers, updated HP printer software, and support documentation to help answer your questions about HP products are available. Use Keyword HP to start your tour or call 1-800-827-6364 preferred customer # 1118 to subscribe. In Europe, call the appropriate number below: Austria France ++00 Germany Switzerland United Kingdom 1234 CompuServe - Printer drivers, updated HP printer software, and interactive sharing of technical information with other members is available on CompuServes HP Users forums (GO HP), or call 1-800-524-3388 and ask for representative #51 to subscribe. (CompuServe is also available in the U.K., France, Belgium, Switzerland, Germany, and Austria.)
Obtaining software utilities, drivers, and electronic Information for U.S. and Canada: For Asia-Pacific countries/regions: For Australia, New Zealand, and India: For European English: HP direct ordering for accessories or supplies: HP Support Assistant compact disc:
Phone: (805) 257-5565 Fax: (805) 257-6866
Mail: Hewlett-Packard Co. P Box 1754.O. Greeley, CO 80632 U.S.A.
Contact Mentor Media at (65) 740-4477 (Hong Kong, Indonesia, Philippines, Malaysia, or Singapore). For Korea, call (82) (2) 3270-0805 or (82) (2) 3270-0893. For Australia and New Zealand, call (61) (2) 565-6099. For India, call (91) (11) 682-6035. For U.K., call (44) (142) 986-5511. For Ireland and outside U.K., call (44) (142) 986-5511. Call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).

French

Norwegian Danish Finnish Swedish Italian Spanish Portuguese
Customer Support Worldwide (continued) In-country/region support numbers: If you require support after your warranty has expired, additional product repair services, or if your country/region is not listed below, see Worldwide Sales and Service Offices.
Argentina Australia Brazil Canada China Chile Czech Republic Greece Hong Kong Hungary India Indonesia Korea 787-8080 (61) (3) 272-8000 022-829-6612 (1) (208) 323-2551 (86) (10) 65053888-5959 800-360999 (42) (2) 471-7321 (30) (1) 689-6411 (852) 800-96-7729 (36) (1) 343-0310 (91) (11) 682-6035 (91) (11) 682-6069 (62) (21) 350-3408 (82) (2) 3270-0700 Japan Malaysia Mexico (Mexico City) Mexico (outside Mexico City) New Zealand Philippines Poland Portugal Russia Singapore Taiwan Thailand Turkey (81) (3) 3335-8333 (60) (3) 295-800-800-90529 (64) (9) 356-6640 (63) (2) 894-1451 (48) (22) 37-5065 (351) (1) 301-7330 (7) (95) 923-5001 (65) 272-5300 (886) (02) 717-0055 +66 (0) 2 661-4011 (90) (1) 224-5925
Korea outside (82) (080) 999-0700 Seoul, call

Contents

1 Printer Basics
Getting to Know the Printer. 1 Printer Features. 2 Printer Software. 4 Windows Installation. 5 Software for Windows. 6 HP JetSend (CD-ROM - Windows 9x/NT 4.0 only). 9 Macintosh Installation. 10 Software For Macintosh Computers. 11 DOS Installation. 12 Using the Remote Control Panel. 12 Software Installation Tips. 13 Control Panel. 15 Button Usage. 15 Light Patterns. 16 Control Panel Light Messages. 16 Startup. 16 Ready. 16 Processing. 17 Data. 17 Manual Feed with Pause. 17 Paper Out. 18 Paper Out (requested tray). 18 Attention. 18 Continuable Error. 19 Service Error. 19 Accessory Error. 19 Printing with the Infrared Port (Wireless Printing). 20 Printing Instructions. 21 Interface Ports. 22 Accessories and Ordering Information. 23

2 Printing Tasks

Overview. Preparing for Printing. Purchasing Paper and Other Media. Media Input Options. Tray 1 Media Sizes. Tray 2 and Optional Tray 3 Paper Sizes. Loading Media into Tray 1.

31 vii

Reloading Media into Tray 2 or Optional Tray 3. 32 Changing Paper Size in Tray 2 or Optional Tray 3. 33 Printing Tasks. 35 Printing on Envelopes. 35 Printing on Labels. 37 Printing on Transparencies. 38 Printing on Custom-Sized Media or Cardstock. 39 Printing on Both Sides of Media (Manual Duplexing). 40 Printing on Special Media. 42 Canceling a Print Job. 43 Software Tasks. 44 Accessing the Printer Driver. 44 Using the Printer Driver Help. 45 Creating and Using Watermarks. 46 Printing Multiple Pages on One Sheet of Paper (N-up Printing) 50 Setting a Custom Paper Size. 52 Creating and Using Quick Sets. 54 Using EconoMode. 56 Choosing Print Quality Settings. 58 Using Reduce/Enlarge Options. 60 Selecting a Paper Source. 62 Using REt. 63 Restoring Default Printer Driver Settings. 65 Printing on Different Paper for the First Page. 66 Tray Locking. 68

3 Printer Tips and Maintenance
Overview. Managing the UltraPrecise Toner Cartridge. HP Policy on Non-HP Toner Cartridges. Toner Cartridge Storage. Toner Cartridge Life Expectancy. Recycling Toner Cartridges. Redistributing the Toner. Cleaning the Printer. Using the Printer Cleaning Processes. Starting the Cleaning Process. Internal Cleaning Procedure. 75

4 Problem Solving

Overview. Troubleshooting Checklist. Troubleshooting General Printing Problems. Printing Special Pages. Demo Page. Configuration Page. viii 84 84
Cleaning Process. 84 Font List. 84 Clearing Paper Jams. 85 Paper Jam: Toner Cartridge Area. 86 Paper Jam: Tray 2 or Optional Tray 3 Paper Feed Area. 88 Paper Jam: Output Areas. 89 Paper Jam: Removing Torn Pieces of Paper. 90 Solving Print Quality Problems. 91 Print Quality Checklist. 91 Image Defect Examples. 92 Infrared Printing Problems. 97 Troubleshooting Error Messages. 99 Paper Out. 99 Attention. 100 Continuable Error. 100 Service Error. 101 Accessory Error. 101 Secondary Light Patterns. 102 Network Problems. 107 Common Windows Problems. 108 Common Macintosh Problems. 110 Selecting an Alternate PPD. 113 Troubleshooting PS Errors. 114

5 Service and Support

Availability. HP Express Exchange. Guidelines for Repacking the Printer. Service Information Form. HP Maintenance Agreements. On-Site Service Agreements. Hewlett-Packard Limited Warranty Statement. Limited Warranty for Toner Cartridge Life. Worldwide Sales and Service Offices. 124
Appendix A Specifications
Printer Specifications. FCC Regulations. Environmental Product Stewardship Program. Protecting the Environment. Material Safety Data Sheet. Regulatory Statements. Declaration of Conformity. Laser Safety Statement. Canadian DOC Regulations. LED Safety.
VCCI Statement (Japan). 137 Korean EMI Statement. 137 Laser Statement for Finland. 137
Appendix B Media Specifications
Overview. Supported Sizes of Paper. Guidelines for Using Paper. Paper Specifications. Printing and Paper Storage Environment. Envelopes. Envelopes with Double Side Seams. Envelopes with Adhesive Strips or Flaps. Envelope Margins. Envelope Storage. Labels. Label Construction. Transparencies. 149

Appendix C Printer Memory and Expansion
Overview. Printer Memory. Installing Memory. Checking Memory Installation. Installing an HP JetDirect EIO Card. 156
Appendix D Printer Commands
Overview. Understanding PCL Printer Command Syntax. Combining Escape Sequences. Entering Escape Characters. Selecting PCL Fonts. 161

Printer Basics

Getting to Know the Printer
This chapter provides information in the following areas: ! ! ! ! ! ! Printer Features Printer Software Control Panel Printing with the Infrared Port (Wireless Printing) Interface Ports Accessories and Ordering Information
Chapter 1 Printer Basics 1

Printer Features

Fast Print Speed Excellent Print Quality
10 pages-per-minute printing (with Intel 80960JD RISC-based formatter). True 1200 x 1200 dots per inch (dpi) text and graphics. Resolution Enhancement technology (REt) adjusts the size and placement of each dot on the page to produce smooth angles, curves, and edges (600 dpi only). Adjustable settings to optimize print quality. The HP UltraPrecise toner cartridge has a finer toner formulation which provides sharper text and graphics Adjustable Tray 1 for letterhead, envelopes, labels, transparencies, custom-sized media, postcards, and heavy paper. See Loading Media into Tray 1 on page 31. Adjustable Tray 2 or an optional 250-Sheet Input Tray (Tray 3) for standard sizes of paper. See Reloading Media into Tray 2 or Optional Tray 3 on page 32. Two output bins: select either the top output bin or the rear output bin for the most convenient output location. Straight-through paper path capability from Tray 1 to the rear output bin. Optional Tray 3 with a 250-sheet capacity to increase the time before it is necessary to add paper. Enhanced Input Output (EIO) cards. See Interface Ports on page 22. Dual In-line memory module (DIMM) slots for adding memory. PostScriptTM Level 2 Emulation (PS) DIMM adds PS printing. Factory installed on the 2100 M and 2100 TN. Fast printing performance, built-in Intellifont and TrueType scaling technologies, built-in HP-GL/2 vector graphics, and advanced imaging capabilities are benefits of the PCL 6 printer language. This also includes 45 scalable TrueType fonts and one bitmapped Line Printer Font. The HP LaserJet 2100 M and 2100 TN printers include the HP PS Level 2 printer language emulation with 35 built-in PS language fonts.

HP PS DIMM

The PS DIMM includes 4 MB of memory. This comes installed in the HP LaserJet 2100 M and 2100 TN printers.

C3098A

Chapter 1 Printer Basics 23
Accessories (continued) Option Description or Use Part Number
Cable and Interface Accessories
HP JetDirect 600 N EIO Print servers Ethernet (10Base-T) Ethernet (10Base-T,10Base2 LocalTalk) TokenRing (RJ-45 and DB9) Fast Ethernet (10/100Base-TX, RJ-45) J3110A J3111A J3112A J3113A
Parallel Cables (IEEE-1284)
A=host computer connector (A-type) B=large printer connector (B-type)
2 Meter A to B C2950A 3 Meter A to B C2951A
LocalTalk Network Kit for Macintosh
Connect to a LocalTalk Network

92215N

Serial printer cable for Macintosh
Connect to a Macintosh computer

92215S

Paper Handling Accessories
250-Sheet Input Tray (Tray 3) and Feeder Unit Tray (for Letter, Executive, Legal, A4, A5, B5 (ISO), B5 (JIS), and 8.5 by 13 inch paper sizes) The optional Tray 3 comes with the 2100 TN printer. C4793A
Tray 2 or optional Tray 3 replacement
Tray (for Letter, Executive, Legal, A4, A5, B5 (ISO), B5 (JIS), and 8.5 by 13 inch paper sizes)

RG5-4137

Media Accessories
HP Multi-purpose Paper HP brand paper for a variety of uses (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S. call 1-800-471-4701. HPM1120

HP LaserJet Paper

Premium HP brand paper for use with HP LaserJet printers (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S. call 1-800-471-4701.

HPJ1124

24 Chapter 1 Printer Basics
Accessories (continued) Option

HP LaserJet Labels

Letter (8.5 by 11 in.) white labels Letter (8.5 by 11 in.) clear labels A4 (210 by 297 mm) white labels A4 (210 by 297 mm) clear labels
Call an authorized HP dealer for label sizes and availability.

Transparency Film

Letter (8.5 by 11 in.) transparency film A4 (210 by 297 mm) transparency film

92296T 92296U

Supplementary Documentation
HP LaserJet Printer Family Paper Specification Guide A guide to using paper and other print media with HP LaserJet printers 5040-9092
HP LaserJet 2100, 2100 M, and 2100 TN Printers User Guide
An additional copy of this user guide
To order HP LaserJet accessories and options see the Worldwide Sales and Service Offices on page 124 for authorized HP dealers.
Chapter 1 Printer Basics 25

See Appendix B starting on page 139 for media specifications.
Chapter 2 Printing Tasks 39
Printing on Both Sides of Media (Manual Duplexing)
Print the first side of the media as you would normally. Print the second side from Tray 1, making sure the printed side is facing down with the top-edge toward the printer. The PS Windows 9x and the Windows NT 4.0 printer driver as well as some software applications include odd pages and even pages printing. To use this option, flip down the rear output bin so that the paper will be stacked in the correct order. Print the even pages first as you would normally. Next, put the stack with the blank side up, top-edge toward the printer in Tray 1. Close the rear bin and print the odd pages.
When the second side is printing, you may experience a higher frequency of paper misfeeds, paper jams, and multi-feeds. Using the rear output bin may reduce these problems. The print quality may be different on the second side of the media.
40 Chapter 2 Printing Tasks
Long and Short Edge Manual Duplexing
There are two ways to manually duplex, long edge or short edge binding. Long edge manual duplexing prints your document on both sides of the page with the binding on the long edge. Short edge duplexing prints the page with the binding on the short edge. Long edge binding: Print the second side from Tray 1, making sure the printed side is facing down with the top-edge toward the printer. Short edge binding: Print the second side from Tray 1, making sure the printed side is facing down with the bottom-edge toward the printer.
Chapter 2 Printing Tasks 41
Printing on Special Media
Letterhead or Preprinted Forms Orientation
Tray 1 letterhead orientation: print-side up, top-edge toward the printer.
Tray 2 or optional Tray 3 letterhead orientation: print-side down, top-edge toward you.
42 Chapter 2 Printing Tasks

Canceling a Print Job

A print job can be stopped from a software application, a print queue, or the JOB CANCEL button. If the printer has not started printing, first try to cancel the job within the software application that sent the print job. If the print job is waiting in a print queue or print spooler such as the Print Manager in Windows 3.1 or Print Monitor in Mac, delete the job there. If the print job is already printing, press the printer JOB CANCEL button. The printer will finish printing any pages that are already moving through the printer and delete the rest of the print job. If the control panel status lights continue to cycle after a job has been canceled the computer is still sending the job to the printer. Either delete the job from the print queue or wait until the computer has finished sending data. The printer will return to Ready (Go light on).

Job Cancel Tips

Pressing JOB CANCEL cancels only the current job in the printer. If more than one print job is in printer memory, JOB CANCEL must be pressed once for each job.

Chapter 4 Problem Solving 103

EIO Error

The printer has experienced a temporary EIO error. Reset the printer by turning the printer off and back on again.
104 Chapter 4 Problem Solving
Accessory Error Type of Error

EIO Port Error

Remove the accessory from the EIO Port or DIMM Slot indicated by the error to continue printing.

DIMM Slot 1 Error

DIMM Slot 2 Error
Chapter 4 Problem Solving 105
Accessory Error (continued) Type of Error

DIMM Slot 3 Error

106 Chapter 4 Problem Solving

Network Problems

You are experiencing shared printer problems. Print a Configuration page. If an HP JetDirect EIO print server is installed, printing a Configuration page will also print a second page that will show the network settings and status. Try printing the job from another computer. To verify if a printer works with a computer, connect it directly to a computer with a parallel cable. Print a document from an application that has printed correctly in the past. If this works, then there may be a problem with the network. Contact your network administrator for assistance.
Chapter 4 Problem Solving 107

Common Windows Problems

Common Windows Problems Symptom
Windows message during installation reads: File in Use. Error Message: Error Writing to LPTx in Windows 9x.
Quit all software. Remove all software from the StartUp Group, then restart Windows. Reinstall the printer drivers. Make sure the cables are connected correctly, the printer is on, and the Ready (front) light is on. If bi-directional communication is not turned on in the driver, it will also cause this message. Click on Start, Settings, Printers. Right click on the HP LaserJet 2100 driver and select Properties. Click on Details, Port Settings. Remove check from Check Port State before Printing box. Click OK. Click on Spool Settings. Select Print Directly to Printer. Click OK. Try printing again.
Error Message: General Protection Fault Exception OE Spool32 Illegal Operation
Close all other applications, reboot Windows, and try again. Switch the printer driver. If the HP LaserJet 2100 Series PCL 6 Driver is selected, switch to another printer driver such as an HP LaserJet 2100 Series PCL 5e Driver or a Microsoft Driver.

Chapter 4 Problem Solving 111
Macintosh Problems (continued) Symptom
An encapsulated PostScript (EPS) file does not print with the correct fonts. Your document is not printing with New York, Geneva, or Monaco.
This problem occurs with some software applications.
Try downloading the fonts contained in the EPS file to the printer before printing.
Select Options in the Page Setup dialog box to deselect substituted fonts.
112 Chapter 4 Problem Solving
Selecting an Alternate PPD
1. Open the Chooser from the Apple menu. 2. Click the LaserWriter icon. 3. If you are on a network with multiple zones, select the zone in the AppleTalk Zones box where the printer is located. 4. Click the printer name you want to use in the Select a PostScript Printer box. (Double-clicking will immediately generate the next few steps.) 5. Click Setup. (This button may read Create for first-time setup.) 6. Click Select PPD. 7. Find the desired PPD in the list and click Select. If the desired PPD is not listed, choose one of the following options: Select a PPD for a printer with similar features. Select a PPD from another folder. Select the generic PPD by clicking Use Generic. The generic PPD allows you to print, but limits your access to printer features. 8. In the Setup dialog box, click Select, and then click OK to return to the Chooser. Note If you manually select a PPD, an icon might not appear next to the selected printer in the Select a PostScript Printer box. In the Chooser, click Setup, click Printer Info, and then click Update Info to bring up the icon. 9. Close the Chooser.

Renaming the Printer

If you are going to rename the printer, do this before selecting the printer in the Chooser. If you rename the printer after selecting it in the Chooser, you will have to go back into the Chooser and reselect it. Use the Set Printer Name feature in the HP LaserJet Utility to rename the printer.
Chapter 4 Problem Solving 113
Troubleshooting PS Errors
The following situations are PS language specific and may occur when several printer languages are being used. Note To receive a printed or screen displayed message when PS errors occur, open the Print Options dialog box and click the desired selection next to the PS Errors section.

PS Errors Symptom

The job prints in Courier (the printers default typeface) instead of the typeface you requested.
The requested typeface is not downloaded. A personality switch may have been performed to print a PCL job just before the PS printing job was received.
Download the desired font and send the print job again. Verify the type and location of the font. Download to printer if applicable. Check with the software documentation.

Chapter 5 Service and Support 121
7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. 8. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND; THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
122 Chapter 5 Service and Support
Limited Warranty for Toner Cartridge Life
Note The warranty below applies to the toner cartridge that came with this printer. HP toner cartridges are warranted to be free from defects in materials and workmanship until the HP toner is depleted. The warranty covers any defects or malfunctions in a new Hewlett-Packard toner cartridge. How long does the coverage last?
The coverage lasts until the HP toner is depleted, at which time the warranty expires.
How do I know when the HP toner is running out?
The HP toner is depleted when faded or light type appears on the printed page.

What will HP do?

HP will, at HPs option, either replace products which prove to be defective or refund the purchase price. If possible, please attach a printout sample illustrating what the defective cartridge is printing.
What does this warranty not cover?
The warranty does not cover cartridges which have been refilled, are emptied, are abused, are misused, or are tampered with in any way.
How do I return the faulty cartridge?
In the event the cartridge proves to be defective, complete the Service Information Form and attach a print sample illustrating the defect. Return the form and cartridge to the place of purchase, where the cartridge will be replaced.
How does State, Province or Country Law apply?
This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state, province to province, or country to country. This limited warranty is the sole warranty on the HP toner cartridge and supersedes any other warranty relating to this product. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND; THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. IN NO EVENT SHALL HEWLETT-PACKARD COMPANY BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, INDIRECT, PUNITIVE, OR EXEMPLARY DAMAGES OR LOST PROFITS FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE.

conforms to the following Product Specifications:
For Compliance Information ONLY, contact: Australia Contact: European Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130, Australia Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE / Standards Europe, Herrenberger Strae 130, D-71034 Bblingen (FAX: +49-7031-14-3143) Product Regulations Manager, Hewlett-Packard Company, PO Box 15 Mail Stop 160, Boise, ID 83707-0015 (Phone: 208-396-6000)

USA Contact:

Appendix A Specifications 135

Laser Safety Statement

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation. WARNING! Using controls, making adjustments, or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation.

Canadian DOC Regulations

Complies with Canadian EMC Class B requirements. Conforme la classe B des normes canadiennes de compatibilit lectromagntiques CEM.

LED Safety

The infrared port on the front panel of this printer is classified as a Class 1 LED (Light Emitting Diode) device according to International Standard IEC 825-1 (EN 60825-1). This device is not considered harmful, but the following precautions are recommended. ! ! ! ! ! If the printer requires service, contact an authorized HP service center. Do not attempt to make any adjustments of the printer. Avoid direct eye exposure to the infrared LED beam. Be aware that the beam is invisible light and cannot be seen. Do not attempt to view the infrared LED beam with any type of optical device.
136 Appendix A Specifications

VCCI Statement (Japan)

Using paper that does not meet HP specifications may cause problems for the printer, requiring repair. This repair is not covered by the HewlettPackard warranty or service agreements.
Appendix B Media Specifications 139

Supported Sizes of Paper

Minimum Size (custom) Maximum Size (custom) Transparency

Dimensionsa

76 by 127 mm (3 by 5 in.) 216 by 356 mm (8.5 by 14 in.)

Weight

60 to 163 g/m2 Bond (16 to 43 lb) Thickness:.10 to.14 mm (0.0039 to 0.0055 in.)

Capacityb

100 sheets of 80 g/m2 Bond (20 lb) paper 75 typical

Labelsc

Same as minimum and maximum paper sizes Thickness:.10 to.14 mm listed above. (0.0039 to 0.0055 in.)

50 typical

Envelopes
Up to 90 g/m2 (16-24 lb) up to 10
a. The printer supports a wide range of media sizes. Check the printer software for supported sizes. See Printing on Custom-Sized Media or Cardstock on page 39. b. Capacity may vary depending on media weight and thickness, and environmental conditions. c. Smoothness - 100 to 250 (Sheffield).
You may experience some paper jams when using any media with a length less 178 mm (7 in.). This may be caused by paper that has been effected by environmental conditions. For optimum performance, make sure you are storing and handling the paper correctly. Please refer to Printing and Paper Storage Environment on page 144.
140 Appendix B Media Specifications
Tray 2 or Tray 3 Dimensionsa
Letter A4 Executive Legal B5 (ISO) B5 (JIS) A5 8.5 x 13 in. 8.5 by 11 in. (216 by 279 mm) 210 by 297 mm (8.3 by 11.7 in.) 7.3 by 10.5 in. (191 by 267 mm) 8.5 by 14 in. (216 by 356 mm) 176 by 250 mm (6.9 by 9.9 in.) 182 by 257 mm (7.2 by 10 in.) 148 by 210 mm (5.8 by 8.2 in.) 216 by 330 mm (8.5 by 13 in.)
16 to 28 lb Bond (60 to 105 g/m2)
250 sheets of 20 lb Bond (80 g/m2) paper
a. The printer supports a wide range of media sizes. See Printing on Custom-Sized Media or Cardstock on page 39. b. Capacity may vary depending on media weight and thickness, and environmental conditions.
Appendix B Media Specifications 141
Guidelines for Using Paper
For best results, use conventional 90 g/m2 (24 lb) paper. Make sure the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure what type of paper you are loading (such as bond or recycled), check the label on the package of paper. The following problems with paper cause print quality deviations, jamming, or even damage to the printer. Symptom

Poor print quality or toner adhesion Problems with feeding Dropouts, jamming, curl

Problem with Paper

Too moist, too rough, too smooth, or embossed; faulty paper lot Stored improperly
Try another kind of paper, between 100-250 Sheffield, 4-6% moisture content Store paper flat in its moistureproof wrapping Use lighter paper, open the rear output bin Open the rear output bin Use long-grain paper
Increased gray background shading/printer wear Excessive curl problems with feeding

Too heavy

Too moist, wrong grain direction or short-grain construction Cutouts or perforations
Jamming, damage to printer
Do not use paper with cutouts or perforations Use good quality paper

Problems with feeding

Ragged edges
142 Appendix B Media Specifications
Do not use letterhead paper that is printed with low-temperature inks, such as those used in some types of thermography. Do not use raised or embossed letterhead. The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature (200 C or 392 F for 0.1 second).

Paper Specifications

Category
Acid Content Caliper Curl in Ream Cut Edge Conditions Fusing Compatibility
5.5 pH to 8.0 pH.094-.18 mm (3.0-7.0 mils) Flat within 5 mm (.02 in.) Cut with sharp blades with no visible fray. Must not scorch, melt, offset, or release hazardous emissions when heated to 200 C (392 F) for.1 second. Long Grain 4% to 6% by weight 100-250 Sheffield
Grain Moisture Content Smoothness
For complete paper specifications for all HP LaserJet printers, see the HP LaserJet Printer Family Paper Specification Guide.
Appendix B Media Specifications 143
Printing and Paper Storage Environment
Ideally, the printing and paper storage environment should be at or near room temperature, and not too dry or too humid. Remember paper is hygroscopic; it absorbs and loses moisture rapidly. Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while cold causes it to condense on the sheets. Heating systems and air conditioners remove most of the humidity from a room. As paper is opened and used, it loses moisture, causing streaks and smudging. Humid weather or water coolers can cause the humidity to increase in a room. As paper is opened and used it absorbs any excess moisture, causing light print and dropouts. Also, as paper loses and gains moisture it can distort. This can cause paper jams. As a result, paper storage and handling are as important as the paper-making process itself. Paper storage environmental conditions directly affect the feed operation. Care should be taken not to purchase more paper than can be easily used in a short time (about 3 months). Paper stored for long periods may experience heat and moisture extremes, which can cause damage. Planning is important to prevent damage to a large supply of paper. Unopened paper in sealed reams can remain stable for several months before use. Opened packages of paper have more potential for environmental damage, especially if they are not wrapped with a moisture-proof barrier. The paper storage environment should be properly maintained to ensure optimum printer performance. The required condition is 20 to 24 C (68 to 75 F), with a relative humidity of 45% to 55%. The following guidelines should be helpful when evaluating the paper's storage environment: ! ! ! Paper should be stored at or near room temperature. The air should not be too dry or too humid (due to the hygroscopic properties of paper). The best way to store an opened ream of paper is to rewrap it tightly in its moisture-proof wrapping. If the printer environment is subject to extremes, unwrap only the amount of paper to be used during the day's operation to prevent unwanted moisture changes.

144 Appendix B Media Specifications
Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components: ! ! ! ! ! Weight: The weight of the envelope paper should not exceed 105 g/m2 (24 lb) or jamming may occur. Construction: Prior to printing, envelopes should lie flat with less than 6 mm (0.25 in.) curl, and should not contain air. Condition: Envelopes should not be wrinkled, nicked, or otherwise damaged. Temperature: You should use envelopes that are compatible with the heat and pressure of the printer. Size: You should use only envelopes within the following size ranges. Minimum
Tray by 127 mm (3 by 5 in.)

Maximum

216 by 356 mm (8.5 by 14 in.)
Use only Tray 1 to print envelopes. You may experience some paper jams when using any media with a length less 178 mm (7 in.). This may be caused by paper that has been effected by environmental conditions. For optimum performance, make sure you are storing and handling the paper correctly. Please refer to Printing and Paper Storage Environment on page 144.
Appendix B Media Specifications 145
Envelopes with Double Side Seams
Double side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style may be more likely to wrinkle. Be sure the seam extends all the way to the corner of the envelope as illustrated below.

Correct

Incorrect
Envelopes with Adhesive Strips or Flaps
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or even jams and may even damage the fuser.
146 Appendix B Media Specifications

Envelope Margins

The following gives typical address margins for a commercial #10 or DL envelope. Type of Address
Return address Delivery address

Top Margin

15 mm (0.6 in.) 51 mm (2 in.)

Left Margin

15 mm (0.6 in.) 89 mm (3.5 in.)
For the best print quality, position margins no closer than 15 mm (0.6 in.) from the edges of the envelope. Avoid printing over the area where the envelopes seams meet.

Envelope Storage

Proper storage of envelopes helps contribute to print quality. Envelopes should be stored flat. If air is trapped in an envelope, creating an air bubble, then the envelope may wrinkle during printing. See Printing on Envelopes on page 35.
Appendix B Media Specifications 147

Labels

CAUTION To avoid damaging the printer, use only labels recommended for laser printers, such as HP-brand labels. (For ordering information, see page 25.) To prevent serious jams, always use Tray 1 to print labels and always use the rear output bin. Never print on the same sheet of labels more than once or print on a partial sheet of labels.