Select the right printer driver for your needs
Select a printer driver based on the way that you use the printer. Certain printer features are available only in the PCL 6 drivers. See the printer driver Help for availability of features. Use the PCL 6 driver to take full advantage of printer features. For general office printing, the PCL 6 driver is recommended to provide optimum performance and print quality. Use the PCL 5e driver if backward compatibility with previous PCL printer drivers or older printers is necessary. Use the PS driver if you are printing primarily from PostScript-specific programs such as Adobe or Corel, for compatibility with PostScript Level 3 needs, or for PS font DIMM support.
Each printer driver has Help screens that can be activated by using either the Help button, the F1 button on the computer keyboard, or a question-mark symbol in the upper right corner in the printer driver (depending on the Windows operating system used). These Help screens give detailed information about the specific driver. Printer driver Help is separate from your program Help.
14 Chapter 1 Printer basics
The printer automatically switches between PS and PCL printer languages.

Printer driver Help

Software for Macintosh computers
The HP installer provides PostScript Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP LaserJet Utility for use with Macintosh computers. The embedded Web server can be used by Macintosh computers if the printer is connected to a network. See Using the embedded Web server on page 62 for more information.
PPDs, in combination with the Apple LaserWriter 8 driver for OS 8 to 9.x.x and PS Converter for OS X 10.1 or later, allow you to gain access to the printer features and allow the computer to communicate with the printer. An installation program for the PPDs, PDEs, and other software is provided on the CD-ROM. Use the appropriate PS driver that comes with the operating system.
PDEs (Printer Dialog Extensions), in combination with the Apple LaserWriter Driver for OS X, allow you to gain access to the printer features and allow the computer to communicate with the printer. An installation program for the PPDs, PDEs, and other software is provided on the CD-ROM. Use the Apple LaserWriter driver that comes with the operating system.

HP LaserJet Utility

Use the HP LaserJet Utility to control features that are not available in the driver. The illustrated screens make selecting printer features by using the Macintosh computer easier than ever. Use the HP LaserJet Utility to do the following operations: customize the printer control panel messages name the printer, assign it to a zone on the network, download files and fonts, and change most of the printer settings set a password for the printer use the computer to lock out functions at the printer control panel to prevent unauthorized access (see the printer software Help) configure and set the printer for IP printing

PAUSE/RESUME button

READY light

DATA light

ATTENTION light

Control panel buttons

Button

(HELP) (BACK)

Function
Provides information about the message on the graphical display. Backs up one level in the menu tree or backs up one numeric entry. Exits menus if held down for more than 1 second.
Note: The control panel lights cycle while the print job is cleared from both the printer and the computer, and then return to the ready state (READY light on).

CANCEL JOB

(DOWN)

(SELECT)

PAUSE/RESUME
PAUSE: Causes the printer to stop printing the current job and expel
all active pages from the paper path.
RESUME: Returns the printer to the ready or busy state from the
menus or the online Help. Navigates to the previous item in the list, or increases the value of items that are numerical in nature. Opens menus and navigates through menu levels. Clears an error condition when the condition is clearable. Saves the selected value for an item. Performs the action associated with the item that is highlighted on the graphical display. Navigates to the next item in the list, or decreases the value of items that are numerical in nature. Cancels the current print job in process and expels all active pages from the paper path. The time that it takes to cancel the job depends on the size of the print job. (Press the button only once.)

Control panel 23

Control panel lights

On Off Blinking

Indication
The printer is online and ready to accept data to print. The printer cannot accept data because it is offline (paused) or has experienced an error. The printer is going offline. The printer stops processing the current print job and expels all active pages from the paper path. The printer has data to print, but is waiting to receive all of the data. The printer has no data to print. The printer is processing or printing the data. The printer has experienced a problem. Note the message on the control panel display, and then turn the printer off and then on again. See Interpreting control-panel messages on page 89 for help in resolving problems. The printer is functioning without error. Action is required. See the control panel display.

ATTENTION

Off Blinking
24 Chapter 1 Printer basics
Using the printer Help system
This printer features a Help system at the control panel that provides instructions for resolving most printer errors. To view Help for a message (if available), press (HELP button). If the Help topic is longer than two lines, use (UP button) and (DOWN button) to scroll through the entire topic. To exit the Help system, press (HELP button) again.

CAUTION

Printing on special media 37
To load envelopes in tray 1
Many types of envelopes can be printed from tray 1. Up to 10 can be stacked in the tray. Open tray 1 by pulling the front cover down. Open the rear output bin by pulling down on the top section of the bin. Slide out the extender until it extends fully.
Note Using the rear output bin reduces envelope curl. 5 Slide the width guides on tray 1 outward to a position that is slightly wider than the media. Place the envelopes into the tray short-edge in, print-side up. The stamp end must enter the printer first. Slide the width guides inward until they lightly touch the envelope stack without bending it. The envelopes should be centered between the paper guides and under the tabs on the paper-width guides.
Note If the envelope has a flap on the short edge, this edge must enter the printer first. You might experience some jams when using any media with a length less than 178 mm (7 inches). This might be caused by paper that has been affected by environmental conditions. For optimum performance, make sure that you are storing and handling the paper correctly (see Printing and paper storage environment on page 138). Using media from another manufacturer might also help.
38 Chapter 2 Printing tasks

Printing on labels

Use only labels recommended for laser printers. For label specifications, see Labels on page 141.
Guidelines for printing on labels
Print labels from tray 1. Load labels print-side up. Use the rear output bin for labels. Remove label sheets from the output bin as they are printed to prevent them from sticking together. Do not use labels that are separating from the backing sheet or are wrinkled or damaged in any way. Do not use label sheets that have the backing sheet exposed, and do not reuse partially used label sheets. Do not feed a sheet of labels through the printer more than once. The adhesive backing is designed for one pass through the printer.
Label orientation (print-side up, top in first)
If a sheet of labels becomes jammed in the printer, see Clearing jams on page 97.
Printing on special media 39
Printing on transparencies
Use only transparencies recommended for use in laser printers. For transparency specifications, see Transparencies on page 141.

To print a configuration page at the control panel
Press (SELECT button) to open the menus. (DOWN button) to scroll to INFORMATION, and then press (DOWN button) to scroll to PRINT CONFIGURATION, and then press Use (UP button) or (SELECT button). Use ( ) (UP button) or (SELECT button).
An example of the configuration page follows. The content of the configuration page varies, depending on the options currently installed in the printer.
You can also obtain configuration information in the embedded Web server. For details, see Using the embedded Web server on page 62.
Printer Information Event Log Installed Personalities and Options Memory Security Paper Trays and Options
Lists the model, serial number, page counts, and other information for the printer. Lists the number of entries in the event log, the maximum number of entries viewable, and the last three entries. Lists all printer languages that are installed (such as PS and PCL) and lists options that are installed in each DIMM slot and EIO slot. Lists printer memory, PCL Driver Work Space (DWS), and resource saving information. Lists the status of the printer control panel lock, control panel password, and disk drive (if one is installed in the printer). Lists the size settings for all trays and lists optional paper-handling accessories that are installed.
Checking the printer configuration 73

Supplies status page

Use the supplies status page to obtain information about the print cartridge installed in the printer, the amount of life left in the print cartridge, and the number of pages and jobs that have been processed. Note You can also obtain supplies status information in the embedded Web server. For details, see Using the embedded Web server on page 62.
To print a supplies status page at the control panel
3 Press (SELECT button) to open the menus. (DOWN button) to scroll to INFORMATION, and then press Use (UP button) or (SELECT button).
(DOWN button) to scroll to PRINT SUPPLIES STATUS PAGE, and Use (UP button) or then press (SELECT button).
74 Chapter 3 Managing and maintaining the printer
Supplies website Cartridge information Printing statistics Manufacture information Recycling website
Lists the local website for ordering supplies through the Internet. Provides information about the estimated number of pages remaining for the amount of toner left in the cartridge, status of the toner supply, and print-cartridge serial number. Lists statistics about total number of pages and jobs processed using this print cartridge and page count by paper size. Shows the installation date and last use date for this print cartridge. Lists the website for information about returning used HP print cartridges.

Checking the printer configuration 75

PS or PCL font list

Use the font lists to see which fonts are currently installed in the printer. (The font lists also show which fonts are resident on an optional hard disk accessory or flash DIMM.)
To print a PS or PCL font list
(DOWN button) to scroll to PRINT PS FONT LIST or PRINT PCL Use (UP button) or FONT LIST, and then press (SELECT button).
The PS font list shows the PS fonts installed, and gives a sample of those fonts. The following information can be found on the PCL font list: Font gives the font names and samples. Pitch/Point indicates the pitch and point size of the font. Escape Sequence (a PCL 5e programming command) is used to select the designated font. (See the legend at the bottom of the font list page.)
76 Chapter 3 Managing and maintaining the printer
For information about using printer commands to select a font with MS-DOS programs, see Selecting PCL 5e fonts on page 171. Font # is the number used to select fonts at the printer control panel (not in the program). Do not confuse the font # with the font ID, described below. The number indicates the DIMM slot where the font is stored. SOFT: Downloaded fonts, which stay resident in the printer until other fonts are downloaded to replace them, or until the printer power is turned off. INTERNAL: Fonts that permanently reside in the printer. Font ID is the number you assign to soft fonts when you download them through software.

Cleaning the printer

Over time, particles of toner and paper accumulate inside the printer. This can cause print-quality problems during printing. Cleaning the printer eliminates or reduces these problems. Clean the paper path and print-cartridge areas every time that you change the print cartridge or whenever print-quality problems occur. As much as possible, keep the printer from dust and debris.

Cleaning the outside

Clean the outside of the printer with a cloth that has been dampened with water. CAUTION Do not use ammonia-based cleaners on or around the printer.

Cleaning the printer 77

Cleaning the paper path and print-cartridge areas
Over time, particles of toner and paper accumulate inside the printer. This can cause print-quality problems during printing. Cleaning the printer eliminates or reduces these problems.
To clean the inside of the printer
3 Turn the printer off and unplug the power cord. Open the top cover. Remove the print cartridge.
CAUTION To prevent damage to the print cartridge, do not expose it to light for more than a few minutes. Be careful not to touch the transfer roller (the black, rubber roller located underneath the print cartridge). Skin oils on the roller can cause print-quality problems.

For help press

To continue press MANUALLY FEED [TYPE] [SIZE]
alternates with The printer is waiting for media to be loaded in tray 1 for manual feed. Perform one of these steps: Load the requested media into the tray 1 and press (SELECT button). Press (SELECT button) to use a type and size that are available in another tray.
To continue press No job to cancel
The CANCEL JOB button was pressed, but there is no active job or buffered data to cancel. The message is displayed for approximately 2 seconds before the printer returns to the ready state. This message appears when the ORDER CARTRIDGE LESS THAN [XXXX] PAGES CARTRIDGE LOW setting in the System Setup submenu is set to Make sure that you have a new cartridge ready (see Ordering parts, accessories, and supplies on page 116). No action necessary.
CONTINUE and the cartridge has
only 10 percent of its toner remaining (see CARTRIDGE LOW on page 155).

Paused

To return to ready press RESUME key SIZE MISMATCH TRAY [XX]= [SIZE]
The printer is paused but continues to receive data until the memory is full. The printer is not experiencing an error. The tray indicated is loaded with a different size of paper than the size configured for the tray.
Ready For help press TRAY [XX] EMPTY
[TYPE] [SIZE] alternates with The tray is out of media.
Load paper in the empty tray to clear the message. If you do not load the specified tray, the printer will continue printing from the next available tray with the same paper size and type, and the message will continue to appear.

Ready For menus press

90 Chapter 4 Problem solving
To use another tray press

Press PAUSE/RESUME.

Load the tray with the size configured for the tray. Make sure that the guides are positioned correctly in the tray, and then make sure that the switch in the tray is set correctly to Custom or Standard.
Message TYPE MISMATCH TRAY [XX]=[TYPE]
The system detected a different type of media from the type specified for the tray in the paper path coming from tray XX.
Verify that the correct media is loaded in the tray. Check the driver settings to make sure that the expected media type is selected. Check the media-type settings on the printer control panel to make sure that the printer is set for the media type that is in the tray. Refer to the printer software online Help for more information.

Ready For help press

USE TRAY [XX] [TYPE] [SIZE]

LOAD TRAY [XX]: [TYPE] [SIZE]
41.5 UNEXPECTED TYPE IN TRAY XX
The printer detected a paper type different than what it was expecting.

49.XXXXX PRINTER ERROR

A critical firmware error has occurred.
50.X FUSER ERROR For help press
A fuser error has occurred.

51.X PRINTER ERROR

A temporary printing error occurred. 1 2
To continue turn off then on 52.X PRINTER ERROR
alternates with A temporary printing error occurred. 1 2
To continue turn off then on
Understanding printer messages 93

Message

53.XY.ZZ PRINTER ERROR
There is a problem with the printer memory. The DIMM that caused the error will not be used. Values of X, Y, and ZZ are as follows:
1 You might need to reseat or replace the specified DIMM. Turn the printer power off and then reseat the DIMM that caused the error. Try using a different printer driver or printing a smaller file. If the message persists, contact an HP-authorized service or support provider (see Contacting HP on page 123).

X = DIMM type

0 = ROM 1 = RAM

Y = Device location

0 = Internal memory (ROM or RAM) 1 to 3 = DIMM slot 1, 2, or 3
ZZ = Error number 55.X PRINTER ERROR
alternates with A temporary printing error occurred. 3 Turn the printer power off and then turn the printer power on. Try using a different printer driver or printing a smaller file. If the message persists, contact an HP-authorized service or support provider (see Contacting HP on page 123). Turn the printer power off, and then turn the printer power on. If the message persists, contact an HP-authorized service or support provider (see Contacting HP on page 123). Turn the printer power off, and then turn the printer power on. If the message persists, contact an HP-authorized service or support provider (see Contacting HP on page 123).

56.X PRINTER ERROR

A temporary printing error occurred as a result of an incorrect input or output request.
To continue turn off then on 57.X PRINTER ERROR
alternates with A temporary printing error occurred in one of the printer fans. 1 2
To continue turn off then on 58.X PRINTER ERROR
alternates with A printer error has occurred where a memory tag CPU error was detected, or there is a problem with the air sensor or power supply.
To resolve problems with the power supply: 1 Remove the printer from any UPS supplies, additional power supplies, or power strips. Plug the printer into a wall outlet and see if this resolves the problem. If the printer is already plugged into a wall outlet, try another power source in the building that is independent of the one currently being used.

You cannot use the computer while the printer is printing.
Background Printing has not been selected.
An encapsulated PostScript (EPS) file does not print with the correct fonts.
This problem occurs with some software programs.
Try downloading the fonts contained in the EPS file to the printer before printing. Send the file in ASCII format instead of binary encoding. Select Options in the Page Setup dialog box to deselect substituted fonts.
Your document is not printing with New York, Geneva, or Monaco fonts.
110 Chapter 4 Problem solving

Symptom USB problems

A USB-connected HP LaserJet printer does not appear in the Macintosh Chooser.
The LaserWriter driver does not display USB devices in the Chooser.
Troubleshooting common Macintosh problems 111
This problem is caused by either a software or hardware component.
Software troubleshooting Make sure that your Macintosh computer supports USB. Make sure that your Macintosh computer has Mac OS 8.6 or later. Ensure that your Macintosh has the appropriate USB software from Apple.
Note: The iMac and Blue G3 desktop Macintosh systems contain all the requirements to connect to a USB device. Hardware troubleshooting Make sure that the printer is turned on. Verify that the USB cable is properly connected. Make sure that you are using the appropriate high-speed USB cable. Make sure that there are not too many USB devices drawing power from the chain. Disconnect all devices from the chain and connect the cable directly to the USB port on the host computer. Check to see if there are more than two non-powered USB hubs in a row on the chain. Disconnect all devices from the chain and connect the cable directly to the USB port on the host computer.
Note: The iMac keyboard is a non-powered USB hub. Use the Apple Desktop Utility to set up the printer.

Symptom OS X problems

Printer features do not appear. When using OSX v10.2, the printer is not using Rendezvous (mDNS). An installed tray does not appear as an option, even though it is installed on the printer.
The wrong PPD is selected for the printer.

Verify which PPD is selected. In the Print dialog box, click Summary. Verify that the PPD for setting is correct. You might need to upgrade your HP Jetdirect card to a version that supports Rendezvous. The ability to manually select installable options is supported only in Mac OS X v10.2 and later.
112 Chapter 4 Problem solving
Selecting an alternate PostScript Printer Description (PPD)
MAC OS 9.x 7 Open the Chooser from the Apple menu. Click the LaserWriter icon. If you are on a network that has multiple zones, select the zone in the AppleTalk Zones box where the printer is located. In the Select a PostScript Printer box, click the printer name that you want to use. (Double-clicking immediately generates the next few steps.) Click Setup. (This button might read Create for first-time setup.) Click Select PPD. Find the PPD that you want in the list and click Select. If the PPD is not listed, choose one of the following options: Select a PPD for a printer with similar features. Select a PPD from another folder. Select the generic PPD by clicking Use Generic. The generic PPD allows you to print, but limits your access to printer features. 8 Note In the Setup dialog box, click Select, and then click OK to return to the Chooser.
If you manually select a PPD, an icon might not appear next to the selected printer in the Select a PostScript Printer box. In the Chooser, click Setup, click Printer Info, and then click Update Info to display the icon. 9 Close the Chooser.
Mac OS X Delete the printer from the Print Center. Add the printer again using the option to manually select the PPD.

Renaming the printer

If you are going to rename the printer, do this before selecting the printer in the Chooser. If you rename the printer after selecting it in the Chooser, you will have to return to the Chooser and reselect it. Use the Set Printer Name feature in the HP LaserJet Utility to rename the printer.
Troubleshooting common Macintosh problems 113
Troubleshooting common PostScript problems
The following situations are specific to the PostScript (PS) language and might occur when several printer languages are being used. Check the control panel display for messages that might help resolve problems. Note To receive a printed or screen message when PS errors occur, open the Print Options dialog box and click the selection next to the PS Errors section that you want.

Supported sizes of media

Tray 1
Minimum size (custom) Maximum size (custom) Transparency Same as minimum and maximum paper sizes listed above.

Dimensions1

76 by 127 mm (3 by 5 inches) 216 by 356 mm (8.5 by 14 inches)

Weight

60 to 163 g/m2 (16 to 43 lb)

Capacity2

100 sheets of 75 g/m2 (20 lb) paper
Thickness: 0.10 to 0.14 mm (0.0039 to 0.0055 inch) Thickness: 0.10 to 0.14 mm (0.0039 to 0.0055 inch) Up to 90 g/m2 (16-24 lb)

75 typical

Labels3

50 typical

Envelopes

Up to 10

1.The printer supports a wide range of media sizes. Check the printer software for supported sizes. See Printing on custom-sized media or cardstock on page 41. 2.Capacity can vary depending on media weight and thickness, and environmental conditions. 3.Smoothness: 100 to 250 (Sheffield).
You might experience some jams when using any media with a length less than 178 mm (7 inches). This can be caused by paper that has been affected by environmental conditions. For optimum performance, make sure you are storing and handling the media correctly (see Printing and paper storage environment on page 138).
Tray 2 Dimensions1 (250-sheet tray)
Letter Aby 279 mm (8.5 by 11 inches) 210 by 297 mm (8.3 by 11.7 inches) Executive Legal B5 (ISO) 191 by 267 mm (7.3 by 10.5 inches) 216 by 356 mm (8.5 by 14 inches) 176 by 250 mm (6.9 by 9.9 inches) B5 (JIS) 182 by 257 mm (7.2 by 10 inches) Aby 210 mm (5.8 by 8.3 inches) 8.5 by 13 inches 216 by 330 mm (8.5 by 13 inches)
60 to 105 g/m2 (16 to 28 lb)
250 sheets of 75 g/m2 (20 lb) paper
1.The printer supports a wide range of media sizes. See Printing on custom-sized media or cardstock on page 41. 2.Capacity can vary depending on media weight and thickness, and environmental conditions.
Tray 3 Dimensions1 (500-sheet tray)
Letter Aby 279 mm (8.5 by 11 inches) 210 by 297 mm (8.3 by 11.7 inches)
500 sheets of 75 g/m2 (20 lb) paper
1.The printer supports a wide range of media sizes. See Printing on custom-sized media or cardstock on page 41. 2.Capacity might vary depending on media weight and thickness, and environmental conditions.

Built-in duplexer1

Letter A4

Dimensions2

216 by 279 mm (8.5 by 11 inches) 210 by 297 mm (8.3 by 11.7 inches)

Legal 8.5 by 13 inches

216 by 356 mm (8.5 by 14 inches) 216 by 330 mm (8.5 by 13 inches)

For more information, see Printing on transparencies on page 40. Choose transparencies in the printer driver (see Printing by type and size of media on page 53).

Media specifications 141

142 A Specifications

Control panel menus

You can perform most routine printing tasks from the computer by using the program or printer driver. These two methods are the most convenient way to control the printer, and they will override the printer control panel settings. See the Help file for your program, or, for more information about gaining access to the printer driver, see Changing the settings for a print job on page 47. You can also control the printer by changing settings at the printer control panel. Use the control panel to gain access to printer features not supported by the program or printer driver. You can print a menu map at the printer control panel that shows the settings with the currently selected values (see Menu map on page 72. The sections that follow list the settings and possible values. In the Values column, the default value for each setting is the one with an asterisk (*) next to it. Some menus or menu items appear only if certain options are installed in the printer. This section explains the following menus: Retrieve Job menu on page 144 Information menu on page 145 Paper Handling menu on page 146 Configure Device menu on page 148 Diagnostics menu on page 161 Service menu on page 161

Retrieve Job menu

This menu provides a list of the stored jobs in the printer and access to all the job storage features. You can print or delete these jobs at the printer control panel. See Using job-storage features on page 57 for more information about using this menu. Note If you turn the printer power off, all stored jobs are deleted unless an optional hard disk is installed. The section that follows lists the settings and possible values. In the Values column, the default value for each setting is the one with an asterisk (*) next to it.

[USERNAME] [JOBNAME]

Values
There is no value to select. There is no value to select.

Explanation

The name of the person who sent the job. The name of the job stored in the printer. Select one of your jobs or all of your private jobs (those that were assigned a PIN in the printer driver). To select all of your private jobs, select ALL PRIVATE JOBS. Indicates that there are no stored jobs to print or delete. Appears if two or more private jobs are stored in the printer. Selecting this item prints all private jobs stored in the printer for that user, after the correct PIN is entered. Prints the selected job. A prompt that appears for jobs that were assigned a personal identification number (PIN) in the printer driver. You must enter the PIN to print the job. Allows you to select the number of copies that you want to print. 1-32000: Prints the requested number of copies of the job.

POWERSAVE TIME

To turn PowerSave mode on and off, see POWERSAVE on page 160. DISPLAY BRIGHTNESS *Customizes the readability of the display panel for your environment by lowering or raising brightness.
154 B Control panel menus
1 MINUTE 15 MINUTES *30 MINUTES 60 MINUTES 90 MINUTES 2 HOURS 4 HOURS
Sets how long the printer remains idle before it enters PowerSave mode. PowerSave mode does the following: minimizes the amount of power consumed by the printer when it is idle reduces wear on electronic components in the printer (turns off the display backlight, but the display is still readable)
The printer automatically comes out of PowerSave mode when you send a print job, press a printer control panel button, open a tray, or open the top cover.

PERSONALITY

*AUTO PCL PS
Selects the default printer language (personality). Possible values are determined by which valid languages are installed in the printer. Normally, you should not change the printer language. If you change it to a specific printer language, the printer will not switch automatically from one language to another unless specific software commands are sent to the printer.

CLEARABLE WARNINGS

*JOB ON
Sets the amount of time that a clearable warning is shown on the printer control panel display.
JOB: The clearable warning message appears until the
end of the job that generated the message.
ON: The clearable warning message appears until you press (SELECT button).
AUTO CONTINUE OFF *ON Determines how the printer reacts to errors. If the printer is on a network, you probably want to turn AUTO CONTINUE to ON.
ON: If an error occurs that prevents printing, the message appears on the printer control panel display, and the printer goes offline for 10 seconds before returning online. OFF: If an error occurs that prevents printing, the
message remains on the printer control panel display, and the printer remains offline until you press (SELECT button). CARTRIDGE LOW *CONTINUE STOP Determines how the printer behaves if the print cartridge is low. The ORDER CARTRIDGE message first appears when about 10 percent of the toner remains in the print cartridge at 5 percent coverage (about 600 pages remaining). Print quality is not guaranteed if you print after receiving this message.

jams common causes and locations 97 duplexer 101 output areas 100 print cartridge area 98 recovery settings 156 tray 2 (250-sheet) 99 tray 3 (500-sheet) 99
Macintosh Appletalk setting 158 availability of software by operating system 13 changing printer driver defaults 48 changing settings for a print job 47 HP LaserJet Utility 15 installing printing system software 18, 19 operating systems supported 12 printer drivers 15 printer software 15 printing errors 110 selecting alternate PPD 113 software 15 supported operating systems 12 troubleshooting common problems 109 uninstalling software 21 mailing labels. See labels maintenance agreements 127 printer 61 manual duplexing 43 feed settings 149, 154 margins on envelopes 140 registration settings 151 material safety data sheet (MSDS) 177 media guidelines for using 136 input options 29 ordering 120 printing by type and size 53 printing on custom-sized 41 selected from wrong tray 83 sources 53 specifications 137, 143, 175 storage environment 138 See also paper media sizes tray tray tray memory 164 checking installation 167 DIMM errors 94, 95 expanding 165 features 10 installing 165 insufficient 91 ordering 116 RAM disk setting 156 SIMM compatibility 164 upgrading 164 menus on control panel. See control panel menus messages description 88 list, alphabetical 89 list, numerical 91 persistent 88 settings 155 Microsoft Windows. See Windows misformed characters 105 model scripts, availability by operating system 13 modes for trays 53 moisture content 137 more separation setting 152 MS Windows. See Windows
MS-DOS Edit 171 Edlin 171 entering escape characters 171 MSDS (material safety data sheet) 177
naming printer from embedded Web server 63 from HP LaserJet Utility 18 NetWare installation support 17 settings 158 network name 63 Networking tab in embedded Web server 63 networks configuring alerts 63 configuring with embedded Web server 63 HP Printer Status and Alerts 65 installing printing system software 17 ordering cards 119 settings 157 troubleshooting printing 107 Windows sharing 17 zone assignment 18 See also HP Jetdirect print server non-HP print cartridges 68 notification, e-mail 71 Novell NetWare installation support 17 settings 158 number of copies, setting default 148 numerical list of messages 91 n-up printing 50
online help control panel 25 customer support websites 123 printer 88 printer driver 14 operating environmental specifications 133 operating systems supported 12 ordering cables and interfaces 119 directly from HP 116 directly through printer software 117 documentation 119 from embedded Web server 64, 116 memory 118 paper 28, 120 paper-handling devices 118 through service or support providers 116 orientation, setting default 150 OS/2 availability of software for 13 printer drivers 14 out of toner 70, 155 output bins. See bins; rear output bin; top output bin output quality. See print quality overhead transparencies. See transparencies override A4/letter 149 ozone production 176

flexible

worry free

data sheet
hp LaserJet 2300 series printers
2300L 2300 2300d 2300n 2300dn 2300dtn

expandable

performance

dependable

The HP LaserJet 2300 Series black and white laser printers are the ideal solution for business professionals and small workgroups that have advanced printing needs. These dependable printers produce office documents quickly and easily, with consistent results. save time and paper while creating more compact, professional looking documentsuse the built-in duplex unit (standard on 2300d, 2300dn and 2300dtn models) for convenient two-sided printing powerful networking provides a single printing solution for small offices and work teams networking cards (optional on 2300, 2300L and 2300d models) allow all your computers and workstations to use the same printer in every environment media capacity options reduce user interventionall printers come with a 250-sheet input tray, 100-sheet priority feed and a straight-through paper path for printing on heavier media; add an optional tray to increase your media-handling capability to a maximum of 850 sheets (standard on 2300dtn model) add memory to handle even the most demanding printing tasksexpansion slots accommodate an additional 256 MB of RAM for increased printing capacity and responsiveness superior print quality without sacrificing performanceup to 25 ppm (up to 20 ppm on 2300L) printing for letter-size documents with a mere 10-second wait for the first page out crisp, clear text gives your business documents a professional imageadvanced print engine design delivers high quality 1200 dpi black text at maximum speed power-saving features reduce operating costspowersave mode conserves energy when printer is not in use and Instant-on fuser eliminates warm-up time while delivering fast first-page-out print time resolve maintenance issues quicklya graphical display with two lines of text that explain the printer status and an online help feature that provides step-by-step instructions to troubleshoot problems or complete necessary maintenance easy printer and supplies managementthe embedded Web server allows you to keep on top of your printer supplies quickly, easily and with minimum intervention exceeds expectations while providing peace of mindby using a print engine from a time-tested, popular printer and adding refinements, you get reliable, high quality business printing at an affordable price
hp LaserJet 2300dtn shown
straight-through paper path for printing on heavier media including envelopes and special media types two-line control panel display allows you to view status and resolve issues quickly

series highlights

fast print speedup to 25 pages per minute (up to 20 ppm on 2300L) hp jetdirect network card for sharing over your office network environment (2300n/dn/dtn models only) powerful 266 MHz processor for quick delivery of your most demanding printing tasks Instant-on fuser delivers fast 10-second first page out professional quality black text at true 1200 x 1200 dpi resolution expansion slots accommodate up to 256 MB of additional RAM for increased printing capacity and responsiveness built-in duplex unit saves paper and money by allowing you to print on both sides of the page (2300d/dn/dtn models only) hp embedded Web server provides time-saving supplies status informationrequires 48 MB of RAM
6,000-page1 hp Smart print cartridge2 100-sheet multipurpose feed handles sheets 16 to 43 lb and 3 x 5 inches to 8.5 x 14 inches in size 250-sheet input tray handles sheets 16 to 28 lb and 5.8 x 8.3 inches to 8.5 x 14 inches in size optional 500-sheet third paper tray handles sheets 16 to 20 lb and 8.5 x 11 inches in size small footprint for desktop printingstarting at just 16 x 18 x 10 inches
hp LaserJet 2300 series printers at a glance

hp LaserJet 2300L

up to 20 ppm (letter) 266 MHz processor 32 MB RAM (expandable to 288 MB) 100-sheet multipurpose paper tray 250-sheet input paper tray straight-through paper path standard USB connectivity HP Postscript 3 emulation 6,000-page1 hp LaserJet Smart print cartridge 30K duty cycle

hp LaserJet 2300

all the features of the 2300L plus: up to 25 ppm (letter) 50K duty cycle

hp LaserJet 2300d

all the features of the 2300 plus: built-in duplex unit for two-sided printing 48 MB RAM (expandable to 304 MB)

hp LaserJet 2300n

all the features of the 2300 plus: hp jetdirect 615n EIO 10/100Base-T internal print server 48 MB RAM (expandable to 304 MB) embedded Web server

hp LaserJet 2300dn

all the features of the 2300 plus: built-in duplex unit for two-sided printing hp jetdirect 615n EIO 10/100Base-T internal print server 48 MB RAM (expandable to 304 MB) embedded Web server

hp LaserJet 2300dtn

all the features of the 2300dn plus: 500-sheet input paper tray handles sheets 16 x 20 lb and 8.5 x 11 in (for total input capacity of 850 sheets) embedded Web server
1 Based on 5% average page coverage. 2 Using genuine HP supplies ensures availability of all HP printing features.
award winning support from hp HP provides you with a variety of support options to assist you in the setup and maintenance of the HP LaserJet 2300 printer. Use HPs expert knowledge to help you make the most of your printer and ensure your equipment is running at peak efficiency. Start with a one-year, return-to-HP limited warranty backed by free telephone support from the award winning HP Customer Care. To further guarantee trouble-free operation, to maximize the potential of your HP LaserJet printer and to customize the printer for your unique business profile, consider upgrading service and support options such as installation, network installation, advanced maintenance and post-warranty support. maximize your IT investment HP offers a comprehensive set of services and acquisition options that provide predictable cost structures and business efficiency gainsfinancing, user training, deployment strategies, regularly scheduled supplies and printer maintenance, and complete hardcopy environment management are available through HP Consulting, HP Outsourcing, HP Support, HP Education and HP Finance. To find out more information go to the HP Services website at www.hp.com/hps the hp networking advantage HP offers flexible, reliable and easy to install network connectivity solutions for businesses to connect their HP products. Whether its simple but effective small business solutions, award winning network management tools for medium to large businesses, or secure wireless connectivity for the modern mobile workplace, look to HP for all your connectivity needs.
reliable printing solutions that grow with your business
powerful performance for professional results See what youve been missing when you print with the clarity that comes from 1200 x 1200 dpi resolution at speeds up to 25 pages per minute. The durable, time-tested print engine provides reliable printing at up to 50,000 pages per month, 30,000 for the LaserJet 2300L. Your productivity gets another boost when you use the duplex feature that reduces paper usage by allowing you to print two-sided copies. And, with 266 MHz processing power and Instant-on fuser that delivers your first print in under 10 seconds, your large and complex documents print fast reducing productivity slowdown throughout your entire office. worry-free printing The simple operation features of the HP LaserJet 2300 Series printers reduce time spent maintaining the printer so you keep focused on what you do best. The control panel features a two-line display allowing you to view printer status and resolve maintenance issues quickly. get the most out of your hp printer Keep on top of your supplies management with the HP LaserJet 2300 Series printers and HP Smart printing supplies2. By using a network card to gain access to the embedded Web server, you can manage your printer supplies quickly, easily and with a minimum of intervention. Thats because HP supplies with Smart printing technology work with the printer to provide supplies status information, configurable alerts, toner-low notification and Web-based supplies ordering of authentic, reliable HP products. By using HP cartridges with Smart printing technology, youre ensured consistent print quality from start to finish of the cartridgeno shaking needed.

easy to use

2 Using genuine HP supplies ensures availability of all HP printing features.
Technical Specifications HP LaserJet 2300 Series Print Speed First Page Out Processor Memory Duty Cycle, Monthly Media Handling Paper Trays, Std
HP LaserJet 2300L Q2477A Up to 20 ppm

HP LaserJet 2300 Q2472A

HP LaserJet 2300d Q2474A
HP LaserJet 2300n Q2473A Up to 25 ppm 10 seconds 266 MHz
HP LaserJet 2300dn Q2475A
HP LaserJet 2300dtn Q2476A
32 MB, 288 MB maximum 30,000 pages per month Tray 1: 100-sheet Tray 2: 250-sheet 350 sheets
48 MB, 304 MB maximum 50,000 pages per month Tray 1: 100-sheet Tray 2: 250-sheet Tray 3: 500-sheet 850 sheets 250 sheets
Input Capacity, Max Output Capacity, Std Media Size Weight Types Print Technology Connectivity Languages Wireless Operating Systems Network Operating Systems Interfaces Dimensions (w by d by h) Printer Dimensions Weight Whats in the Box
Tray 1: 3 x 5 in to 8.5 x 14 in; Tray 2: 5.8 x 8.3 in to 8.5 x 14 in; Tray 3: 8.5 x 11 in to 8.3 x 11.7 in; built-in duplexer: 8.3 x 11.7 to 8.5 x 14 in Tray 1: 16 to 28 lb (main tray to output bin); 16 to 43 lb (main tray to straight-through media path); Tray 2,3: 16 to 28 lb Paper (plain, soft gloss, tough, premium, multipurpose, office, recycled), envelopes, transparencies, labels, cards (index) HP LaserJet Smart print cartridge 6K1, HP ProRes 1200 (1200 x 1200 dpi), HP FastRes (1200 dpi quality) HP PCL 5e, HP PCL 6, HP Postscript 3 emulation, HP-GL/2 Optional 802.11b, Bluetooth Microsoft Windows 95, 98, Me, NT 4.0, 2000, XP, 2003 server; Apple Macintosh OS 8.6, 9.x, 10.1, 10.2 and greater; Optional: UNIX, Linux, IBM OS/2 Via HP Jetdirect print servers: Microsoft Windows 95, 98, Me, NT 4.0, 2000, XP; Novell NetWare 3.2, 4.2, 5.x, 6; Apple Mac OS 8.6 to 9.x, 10.1 or later; Red Hat Linux 6.x and later; SuSE Linux 6.x and later; HP-UX 10.20, 11.x; Solaris 2.5x, 2.6, 7, 8 (SPARC systems only); IBM AIX 3.2.5 and later (requires software from the NOS vendor); MPE-iX IEEE 1284 ECP-compliant, B-size bidirectional parallel port, 1 USB 1.1 port, 1 open EIO slot IEEE 1284 ECP-compliant, B-size bidirectional parallel port, 1 USB 1.1 port, HP Jetdirect 615n Fast Ethernet (10/100 Base-TX) internal network print server in EIO slot 16.2 x 17.7 x 10.2 in 31.3 lb HP LaserJet 2300d printer, power cord, control panel label, print cartridge, 100-sheet multipurpose tray, 250-sheet input tray, built-in duplex unit, software and documentation on CD-ROM, getting started guide 16.2 x 17.7 x 15.6 in 41.2 lb HP LaserJet 2300dtn printer, power cord, control panel label, print cartridge, 100-sheet multipurpose tray, 250-sheet input tray, 500-sheet input tray, HP Jetdirect 615n Fast Ethernet (10/100Base-Tx) internal network print server, built-in duplex unit, software and documentation on CD-ROM, getting started guide

HP LaserJet 2300L printer, power cord, control panel label, print cartridge, 100-sheet multipurpose tray, 250-sheet input tray, software and documentation on CD-ROM, getting started guide
HP LaserJet 2300 printer, power cord, control panel label, print cartridge, 100-sheet multipurpose tray, 250-sheet input tray, software and documentation on CD-ROM, getting started guide
HP LaserJet 2300n printer, power cord, control panel label, print cartridge, 100-sheet multipurpose tray, 250-sheet input tray, HP Jetdirect 615n Fast Ethernet (10/100Base-Tx) internal network print server, software and documentation on CD-ROM, getting started guide
HP LaserJet 2300dn printer, power cord, control panel label, print cartridge, 100-sheet multipurpose tray, 250-sheet input tray, HP Jetdirect 615n Fast Ethernet (10/100Base-Tx) internal network print server, built-in duplex unit, software and documentation on CD-ROM, getting started guide

ordering information

number Q2477A Q2472A Q2474A Q2473A Q2475A Q2476A description HP LaserJet HP LaserJet HP LaserJet HP LaserJet HP LaserJet HP LaserJet 2300L Printer 2300 Printer 2300d Printer 2300n Printer 2300dn Printer 2300dtn Printer
service and support U3790E HP Care Pack, 3-year, next day exchange U3789E HP Care Pack, 3-year, return-to-HP U3791E HP Care Pack, 3-year, next-day, onsite response supplies and accessories C4793B 250-sheet tray and feeder unit C7065B 500-sheet tray and feeder unit print cartridges Q2610A Q2610D media HPJ1124 C4179A Q2419A HPJ1424 HPP1122 HPM1120 HPU1120 92296T cables C2950A C2951A C6518A memory C7842A C7843A C7845A Q1887A C9121A network J4135A J6057A J6058A J4167A J3111A J3110A HP LaserJet Smart print cartridge, 6K pages1 Dual Pack (Q2610A) 6K pages per box1 HP HP HP HP HP HP HP HP LaserJet Paper, letter, 500-sheet Soft Gloss Laser Paper, letter, 200-sheet High Gloss Laser Paper, letter, 200-sheet LaserJet Paper, legal, 500-sheet Printing Paper, letter, 500-sheet Multipurpose Paper, letter, 500-sheet Premium Choice LaserJet Paper, letter, 500-sheet LaserJet Monochrome Transparencies, letter, 50-sheet
environmental ranges Operating temperature: 59 to 89 F (15 to 32.5 C) Storage temperature: -4 to 104 F (-20 to 40 C) Operating humidity: 10 to 80% RH non-condensing Storage humidity: 10 to 90% RH power requirements Source: 110-volt models: 110 to 127 volts ( 10%) Frequency: Autoranging 50 to 60 Hz ( 3 Hz) power consumption Printing: 394 watts (2300L), 426 watts (2300/d/n/dn/dtn) Standby: < 10 watts Powersave: < 10 watts ENERGY STAR, Blue Angel compliant acoustics Noise level per ISO 9296 Sound power: 6.6 B(A) (2300L), 6.7 B(A) (2300/d/n/dn/dtn) Sound pressure: 59 dB(A) product certification Safety Certifications: USA (UL-UL60950, FCC-CISPR22 CI. B #, FDA-21 CFR Ch. 1, Subch J, Class 1 Laser/LED product), Canada (cUL-UL 60950, Industry Canada ICES 003-CISPR 22 CI. B #). Certifications applicable to voltage associated with country option. Electromagnetic Compatibility: Industry Canada ICES 003-CISPR22 (Canada), FCC Title 47 CFR Part 15 Class (USA) warranty 1-year limited warranty, return-to-HP

HP IEEE 1284-compliant bidirectional parallel cable, 2-meter HP IEEE 1284-compliant bidirectional parallel cable, 3-meter HP USB A to B cable, 2-meter 8 MB SDRAM DIMM 16 MB SDRAM DIMM 32 MB SDRAM DIMM 64 MB SDRAM DIMM 128 MB SDRAM DIMM HP Jetdirect connectivity card for USB, serial, and LocalTalk connections HP Jetdirect 615n Fast Ethernet 10/100Base-TX internal print server HP Jetdirect 680n 80211b wireless internal print server HP Jetdirect 610n Token Ring internal EIO print server HP Jetdirect 600n Ethernet 10Base-T/10Base2/Local Talk internal print server HP Jetdirect 600 Ethernet 10Base-T internal print server

1Based

For more information visit our website at www.hp.com

on 5% average coverage.

2003, 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. ENERGY STAR and the Energy Star logo are U.S. registered service marks of the United States Environmental Protection Agency. PostScript is a trademark of Adobe Systems Incorporated. Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. UNIX is a registered trademark of the Open Group. All other brand and product names are trademarks or registered trademarks of their respective companies.

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02/03/04, Rev. 6