3 Managing and maintaining the printer
Using the embedded Web server. Opening the embedded Web server. Information tab. Settings tab. Networking tab. Other links. Using HP Web Jetadmin software. Using Printer Status and Alerts. Managing and configuring printer drivers. HP Web Jetadmin software plug-in. Customization utility. Managing the print cartridge. HP print cartridges. Non-HP print cartridges. Print-cartridge authentication. Print-cartridge storage. Print-cartridge life expectancy. Checking the supply level. Cartridge low and cartridge out conditions. Configuring e-mail alerts. Checking the printer configuration. Menu map. Configuration page. Supplies status page. PS or PCL font list. Cleaning the printer. Cleaning the outside. Cleaning the paper path and print-cartridge areas. Cleaning the fuser. 79

4 Problem solving

Troubleshooting checklist. 82 Troubleshooting general printing problems. 83 Printing special pages. 87 Understanding printer messages. 88 Using the printer online Help system. 88 Resolving persistent messages. 88 Interpreting control-panel messages. 89 Clearing jams. 97 Typical jam locations. 97 Print-cartridge area. 98 Tray 2 or tray 3 paper-feed area. 99 Output areas. 100 Duplexer area. 101
Troubleshooting print-quality problems. 102 Print-quality checklist. 102 Image defect examples. 103 Troubleshooting network printing problems. 107 Troubleshooting common Windows problems. 108 Troubleshooting common Macintosh problems. 109 Troubleshooting common PostScript problems. 114

5 Service and support

Ordering parts, accessories, and supplies. 116 Ordering directly from HP. 116 Ordering through service or support providers. 116 Ordering directly through the embedded Web server (for printers with network connection). 116 Ordering directly through the printer software (for printers directly connected to a computer). 117 Part numbers. 118 Contacting HP. 123 Getting support. 123 Obtaining extended service and support. 124 Contacting the HP fraud hotline. 124 Guidelines for repacking the printer. 125 Service information form. 126 HP maintenance agreements. 127 Warranty information. 128 Hewlett-Packard limited warranty statement. 129 Extended warranty. 130 Limited warranty for print cartridge life. 130
Appendix A Specifications
Printer specifications. 132 Physical specifications. 132 Electrical specifications. 132 Power consumption. 132 Acoustic emissions. 133 Operating environment. 133 Media specifications. 134 Supported sizes of media. 134 Guidelines for using paper. 136 Paper specifications. 137 Printing and paper storage environment. 138 Envelopes. 139 Labels. 141 Transparencies. 141

Control panel 23

Control panel lights

On Off Blinking

Indication
The printer is online and ready to accept data to print. The printer cannot accept data because it is offline (paused) or has experienced an error. The printer is going offline. The printer stops processing the current print job and expels all active pages from the paper path. The printer has data to print, but is waiting to receive all of the data. The printer has no data to print. The printer is processing or printing the data. The printer has experienced a problem. Note the message on the control panel display, and then turn the printer off and then on again. See Interpreting control-panel messages on page 89 for help in resolving problems. The printer is functioning without error. Action is required. See the control panel display.

ATTENTION

Off Blinking
24 Chapter 1 Printer basics
Using the printer Help system
This printer features a Help system at the control panel that provides instructions for resolving most printer errors. To view Help for a message (if available), press (HELP button). If the Help topic is longer than two lines, use (UP button) and (DOWN button) to scroll through the entire topic. To exit the Help system, press (HELP button) again.
Printing control panel menus
To see the current settings for the menus and items available at the control panel, print a control panel menu map. You might want to store the menu map near the printer for reference.
To print a control panel menu map
3 Press (SELECT button) to open the menus. (DOWN button) to scroll to INFORMATION, and then press (DOWN button) to scroll to PRINT MENU MAP, and then press Use (UP button) or (SELECT button). Use (UP button) or (SELECT button).
Changing control panel settings
For a complete list of menu items and possible values, see Control panel menus on page 143. Certain menu options appear only if the associated tray or accessory is installed. For example, the EIO menu appears only if you have an EIO card installed.
To change a control panel setting
Press Use (SELECT button) to open the menus. (DOWN button) to scroll to the menu that you want, and then press (UP button) or (SELECT button).
(DOWN button) to Some menus might have several submenus. Use (UP button) or scroll to the submenu item that you want, and then press (SELECT button). (DOWN button) to scroll to the setting, and then press (SELECT Use (UP button) or button). Some settings change rapidly if (UP button) or (DOWN button) is held down. An asterisk (*) appears next to the selection on the display, indicating that it is now the default. Press PAUSE/RESUME to exit the menu.

5 Note

Printer-driver settings override control panel settings. Software program settings override both printer-driver settings and control panel settings. If you cannot gain access to a menu or item, it is either not an option for the printer, or you have not enabled the associated higher-level option. See your network administrator if a function has been locked (Access denied menus locked appears on the printer control panel display).

In a supported Web browser on your computer, type the IP address for the printer. (To find the IP address, print a configuration page. For more information about printing a configuration page, see Configuration page on page 72.)
Once you open the URL, you can bookmark it so that you can return to it quickly in the future. The embedded Web server has three tabs that contain settings and information about the printer: the Information tab, the Settings tab, and the Network tab. Click the tab that you want to view. See the following sections for more information about each tab.

Information tab

The Information pages group consists of the following pages. Device Status. This page shows the printer status and shows the life remaining of HP supplies, with 0 percent representing that a supply is empty. The page also shows the type and size of print media set for each tray. To change the default settings, click Change Settings. Configuration page. This page shows the information found on the printer configuration page. Supplies Status. This page shows the life remaining of HP supplies, with 0 percent representing that a supply is empty. This page also provides supplies part numbers. To order new supplies, click Order Supplies in the Other Links area of the window. To visit any website, you must have Internet access. Event log. This page shows a list of all printer events and errors. Device information. This page also shows the printer network name, address, and model information. To change these entries, click Device Information on the Settings tab. Control panel. Click this button to view the current status of the printers control panel.
This tab allows you to configure the printer from your computer. The Settings tab can be password protected. If this printer is networked, always consult with the printer administrator before changing settings on this tab. The Settings tab contains the following pages. Configure Device. Configure all printer settings from this page. This page contains the traditional menus found on printers using a control panel display. These menus include Information, Paper Handling, and Configure Device. Alerts. Network only. Set up to receive e-mail alerts for various printer and supplies events. Email. Network only. Used in conjunction with the Alerts page to set up incoming and outgoing e-mail. Security. Set a password that must be entered to gain access to the Settings and Networking tabs. Enable and disable certain features of the EWS. Other Links. Add or customize a link to another website. This link is shown in the Other Links area on all embedded Web server pages. These permanent links always appear in the Other Links area: HP Instant Support, Order Supplies, and Product Support. Device Information. Name the printer and assign an asset number to it. Enter the name and e-mail address for the primary contact who will receive information about the printer. Language. Determine the language in which to display the embedded Web server information. Time Services. Set the printer to retrieve the date and time from a network server at regular intervals.

Regardless of the configuration method that is used, one configuration can be shared by all printer drivers for a given printer model with one pass through either the plug-in or the utility. The single configuration provides support for multiple operating systems, printer driver languages, and localized language versions. A single configuration file is associated with all supported drivers, and can be modified by using either the plug-in or the utility.
66 Chapter 3 Managing and maintaining the printer
HP Web Jetadmin software plug-in
A driver management and configuration plug-in is available for the HP Web Jetadmin software. You can use the plug-in to configure the printer drivers before installation and deployment. This method for managing and controlling printer drivers provides a complete, end-to-end solution that you can use to set up and configure the printer, the print path (queue), and the client computers or workstations. The following activities are included in the workflow: Discover and configure the printer(s). Discover and configure the print path on the server(s). You can have multiple servers configured in a batch, or multiple printers (of the same model type) using a single server. Obtain the printer driver(s). You can install multiple drivers for each print queue that is connected to a server in environments that support multiple operating systems. Run the configuration editor (the editor is not supported for some older drivers). Deploy the configured printer drivers to the server(s). Instruct the end-users to connect to the print server. The configured driver for their operating system is automatically deployed to their computer.
Administrators can use the HP Jetadmin software plug-in to deploy configured printer drivers using a silent, batch, or remote process. Obtain the HP Web Jetadmin software plug-in from http://www.hp.com/go/webjetadmin_software.

Customization utility

Administrators can use a customization utility to create a custom installation package that includes only the components that are needed within a specific organization or operating environment. The customization utility is available in two places: on the CD-ROM that comes with the printer (the utility is one of the installer options) in the printing system software that is available for downloading from the HP website for the printer model (http://www.hp.com/lj2300)
The installation procedure prompts the administrator to select components from the contents of the printing system. During this process, the administrator is prompted to configure the printer driver settings, if the selected drivers support preconfiguration. The process yields a customized installation package that the administrator can deploy to install the configured printer drivers on the client computers and workstations. The customization utility supports silent and batch operations.

78 Chapter 3 Managing and maintaining the printer

Cleaning the fuser

Run the printer cleaning page to keep the fuser free of toner and paper particles that can sometimes accumulate. Accumulation of toner and particles can cause specks to appear on the front or back side of your print jobs. (See Toner specks on page 104.) To ensure optimum print quality, HP recommends that you use the cleaning page every time that you replace the print cartridge or on an automatic interval that you can set up. The cleaning procedure takes about 2.5 minutes to complete. A message (either CREATING CLEANING PAGE or CLEANING) appears on the printer control panel display while the cleaning is taking place.

To run the cleaning page

In order for the cleaning page to work properly, print the page on copier-grade paper (not bond, heavy, or rough paper). 7 If your printer model includes a duplexer, open the rear output bin. Press (SELECT button) to open the menus. (DOWN button) to scroll to CONFIGURE DEVICE, and then press (DOWN button) to scroll to PRINT QUALITY, and then press (DOWN button) to scroll to CREATE CLEANING PAGE, and then press
Use (UP button) or (SELECT button). Use (UP button) or (SELECT button). Use (UP button) or (SELECT button).
Follow the instructions on the cleaning page to complete the cleaning process. If your printer model includes a duplexer, close the rear output bin.

Cleaning the fuser 79

80 Chapter 3 Managing and maintaining the printer

Problem solving

This section will help you troubleshoot and solve minor printer problems. Troubleshooting checklist on page 82 Troubleshooting general printing problems on page 83 Printing special pages on page 87 Understanding printer messages on page 88 Clearing jams on page 97 Troubleshooting print-quality problems on page 102 Troubleshooting network printing problems on page 107 Troubleshooting common Windows problems on page 108 Troubleshooting common Macintosh problems on page 109 Troubleshooting common PostScript problems on page 114
Troubleshooting checklist
If the printer is not responding properly, complete the following checklist in order. If the printer does not pass a step, follow the corresponding troubleshooting suggestions.
Make sure that the printer READY light is on. If no lights are on, check the power cord connections. Check the power switch. Check the power source by plugging into another outlet. If other lights are on, note the message in the control panel display and go to Interpreting control-panel messages on page 89. If the page does not print, check the cable connection between the printer and computer. Make sure that you are using the proper cable. Check the print queue or the print spooler (the print monitor on a Macintosh computer) to see if the printer has been paused. Verify that you have installed the HP LaserJet 2300 series printer driver. Check the software application to make sure that you are using an HP LaserJet 2300 series printer driver and port. If the page is interrupted during printing, go to Troubleshooting general printing problems on page 83. Printing special pages on page 87 Troubleshooting general printing problems on page 83 Troubleshooting network printing problems on page 107 Troubleshooting common Windows problems on page 108 Troubleshooting common Macintosh problems on page 109 Troubleshooting common PostScript problems on page 114

Troubleshooting general printing problems 85
The printer does not respond when you select Print in the software.
The printer is out of paper. The printer might be in manual feed mode. The cable between the computer and the printer is not connected properly. The printer cable is defective.
Add paper. Change the printer from manual feed mode (see MANUAL FEED on page 149). Disconnect and reconnect the cable. If possible, attach the cable to another computer and print a job that you know works. You might also try using a different cable. Check the software printer selection menu to make sure that an HP LaserJet 2300 series printer is selected. Clear any jams, paying careful attention to the duplexer area. See Clearing jams on page 97. Check the softwares printer selection menu to make sure that it is using the correct port. If the computer has more than one port, make sure that the printer is attached to the correct one. Disconnect the printer from the network and use a parallel or US B cable to attach it directly to a computer. Reinstall the printing software. Print a job that you know works. Clear any stopped jobs from the print queue.
The wrong printer was selected in the software.

There might be a jam.

The software for the printer is not configured for the printer port.
The printer is on a network and is not receiving a signal.
The printer is not receiving power.
If no lights are on, check the power cord connections. Check the power switch. Check the power source. Check the control panel display for messages and lights to determine if the printer is indicating an error. Note any message and see Interpreting control-panel messages on page 89.
The printer is malfunctioning.
86 Chapter 4 Problem solving

Printing special pages

Special pages within the memory of the printer can help you to diagnose and learn about problems with your printer. Configuration page The configuration page lists many of the current settings and properties of the printer. For information about how to print the configuration page, see Configuration page on page 72. If you have an EIO print server card installed, a second page (the Jetdirect page) prints that lists all of the HP Jetdirect information. Font list You can print a font list using the control panel (see PS or PCL font list on page 76) or (for Macintosh computers) the HP LaserJet Utility (see HP LaserJet Utility on page 15). Supplies status page Use the supplies status page to obtain information about the print cartridge installed in the printer, the amount of life left in the print cartridge, and the number of pages and jobs that have been processed (see Supplies status page on page 74).

To continue press

Clearing paper path
The printer jammed or the printer was turned on and media was detected in a wrong location. The printer is automatically attempting to eject the pages. You are attempting to view an empty event log by selecting SHOW EVENT LOG from the control panel. This message appears for approximately 10 seconds after you install a new, genuine HP cartridge. The print cartridge is missing and must be reinstalled for printing to continue. The tray that is indicated is configured for a specific type and size of media needed by a print job, but the tray is empty. All other trays are also empty.
Wait for the printer to finish trying to clear the pages. If it cannot, a jam message will appear on the control panel display. No action necessary.

Event log empty

Cartridge installed

INSTALL CARTRIDGE

Replace or correctly reinstall the print cartridge.
For help press LOAD TRAY [XX] [TYPE] [SIZE]
Load the requested media in the tray that is indicated.
Understanding printer messages 89
Message LOAD TRAY [XX] [TYPE] [SIZE]

Description

A job is sent that requires a specific type and size that is not available in the tray that is indicated.
Perform one of these steps: Load the requested media into the indicated tray and press (SELECT button). Press to use a type and size that are available in another tray.

For help press

To continue press MANUALLY FEED [TYPE] [SIZE]
alternates with The printer is waiting for media to be loaded in tray 1 for manual feed. Perform one of these steps: Load the requested media into the tray 1 and press (SELECT button). Press (SELECT button) to use a type and size that are available in another tray.
To continue press No job to cancel
The CANCEL JOB button was pressed, but there is no active job or buffered data to cancel. The message is displayed for approximately 2 seconds before the printer returns to the ready state. This message appears when the ORDER CARTRIDGE LESS THAN [XXXX] PAGES CARTRIDGE LOW setting in the System Setup submenu is set to Make sure that you have a new cartridge ready (see Ordering parts, accessories, and supplies on page 116). No action necessary.
CONTINUE and the cartridge has
only 10 percent of its toner remaining (see CARTRIDGE LOW on page 155).

Paused

To return to ready press RESUME key SIZE MISMATCH TRAY [XX]= [SIZE]
The printer is paused but continues to receive data until the memory is full. The printer is not experiencing an error. The tray indicated is loaded with a different size of paper than the size configured for the tray.

108 Chapter 4 Problem solving
Troubleshooting common Macintosh problems
Choose the item that best describes the problem: problems in the Chooser printing errors USB problems OS X problems Possible cause Solution
Symptom Problems in the Chooser
The LaserWriter icon does not appear in the Chooser.
Software is not installed correctly.
The LaserWriter 8 driver should be present as a part of the Mac OS. Make sure that the LaserWriter driver is in the Extensions folder within the Systems folder. If it is not there, install the LaserWriter driver from your Mac OS CD. Make sure that you are using a high-quality cable. Make sure that the printer is on the correct network. Select Network or AppleTalk Control Panel from Control Panels in the Apple menu and then select the correct network.
The HP LaserJet raster printer driver icon does not appear in the Chooser. The printer name does not appear in the printer list.

Reinstall the software.

Make sure that the cables are connected correctly, that the printer is on, and that the READY light is on. Verify that the printer driver is installed. Make sure that the correct printer driver has been selected in the Chooser. Make sure that AppleTalk is on (the button next to Active is selected in the Chooser). You might need to restart the computer to activate the change. If the printer resides on a network with multiple zones, make sure that the correct zone is selected in the AppleTalk Zones box in the Chooser
The printer driver does not automatically set up your selected printer even though you clicked Auto Setup in the Chooser.
Reinstall the printer software. Select an alternate PPD (see Selecting an alternate PostScript Printer Description (PPD) on page 113).
Troubleshooting common Macintosh problems 109

Symptom Printing errors

A print job was not sent to the printer that you wanted.
Another printer with the same or similar name might have received your print job.
Check the AppleTalk name of the printer displayed on the configuration page. Make sure that the cables are connected correctly, that the printer is on, and that the READY light is on. LaserWriter 8.3 Turn Background Printing on in the Chooser. Status messages will now be redirected to the Print Monitor, allowing you to continue working while the computer is processing data to be sent to the printer. LaserWriter 8.4 and later Turn Background Printing on by selecting File, Print Desktop, and Background Printing.
You cannot use the computer while the printer is printing.
Background Printing has not been selected.
An encapsulated PostScript (EPS) file does not print with the correct fonts.
This problem occurs with some software programs.

hp LaserJet 2300 series printers start guide hp LaserJet printer family print media guide
A guide to using paper and other print media with HP LaserJet printers (English only). To obtain the most current version of the media guide, go to http://www.hp.com/support/ljpaperguide.

J6058A J4167A J3111A

J3110A J4135A C2950A C2951A C6518A
2-meter IEEE 1284-B cable 3-meter IEEE 1284-B cable

Q2472-60103

Q2472-60104
You can download a copy of the start guide from the Internet at http://www.hp.com/support/lj2300. 5963-7863
Ordering parts, accessories, and supplies 119

Printing supplies

For more information about media supplies, go to http://www.hp.com//go/ljsupplies.
Print cartridge HP Soft Gloss laser paper
HP Smart Print Cartridge For use with HP LaserJet printers. Coated paper, good for business documents with high impact, such as brochures, sales material, and documents with graphics and photographic images. Specifications: 32 lb (120 g/m2). Letter (220 by 280 mm), 50 sheets/box A4 (210 by 297 mm), 50 sheets/box

Q2610A

C4179A/Asia-Pacific countries/regions C4179B/Asia-Pacific countries/regions and Europe

HP LaserJet tough paper

For use with HP LaserJet printers. This satin-finish paper is waterproof and tearproof, yet doesnt compromise on print quality or performance. Use it for signs, maps, menus, and other business applications. Letter (8.5 by 11 inch), 50 sheets to a carton A4 (210 by 297 mm), 50 sheets to a carton Q1298A/North America Q1298B/Asia-Pacific countries/regions and Europe
HP Premium Choice LaserJet paper
120 Chapter 5 Service and support
HPs brightest LaserJet paper. Expect spectacular color and crisp black from this paper that is extra smooth and brilliantly white. Ideal for presentations, business plans, external correspondence and other high-value documents Specifications: 98 bright, 32 lb. (75 g/m2). Letter (8.5 by 11 inch), 500 sheets/ream, 10-ream carton Letter (8.5 by 11 inch), 250 sheets/ream, 6-ream carton A4 (210 by 297 mm), 5-ream carton A4 (210 by 297 mm), 250 sheet/ream, 5-ream carton A4 (210 by 297 mm), 500 sheet/ream, 5-ream carton A4 (210 by 297 mm), 160g/msheet/ream, 5-ream carton HPU1132/North America HPU1732 North America Q2397A/Asia-Pacific countries/regions CHP412/Europe CHP410/Europe CHP413/Europe

138 A Specifications

Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components: Weight: The weight of the envelope paper should not exceed 105 g/m2 (28 lb) or jamming might occur. Construction: Prior to printing, envelopes should lie flat with less than 6 mm (0.25 inch) curl, and should not contain air. Condition: Envelopes should not be wrinkled, nicked, or otherwise damaged. Temperature: You should use envelopes that are compatible with the heat and pressure of the printer. Size: You should use only envelopes within the following size ranges. Minimum
76 by 127 mm (3 by 5 inches)

Maximum

216 by 356 mm (8.5 by 14 inches)
Use only tray 1 to print envelopes. You might experience some jams when using any media with a length less than 178 mm (7 inches). This might be caused by paper that has been affected by environmental conditions. For optimum performance, make sure you are storing and handling the paper correctly (see Printing and paper storage environment on page 138). Choose envelopes in the printer driver (see Printing by type and size of media on page 53).
Envelopes with double side seams
Double side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Be sure the seam extends all the way to the corner of the envelope as illustrated below.

Correct

Incorrect
Envelopes with adhesive strips or flaps
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or even jams and might even damage the fuser.

Media specifications 139

Envelope margins
The following gives typical address margins for a commercial #10 or DL envelope. Type of address
Return address Delivery address

Top margin

15 mm (0.6 inch) 51 mm (2 inches)

Left margin

15 mm (0.6 inch) 89 mm (3.5 inches)
For the best print quality, position margins no closer than 15 mm (0.6 inch) from the edges of the envelope. Avoid printing over the area where the envelopes seams meet.

Envelope storage

Proper storage of envelopes helps contribute to print quality. Envelopes should be stored flat. If air is trapped in an envelope, creating an air bubble, then the envelope might wrinkle during printing. For more information, see To load envelopes in tray 1 on page 38.

140 A Specifications

Labels
CAUTION To avoid damaging the printer, use only labels recommended for laser printers To prevent serious jams, always use tray 1 to print labels and always use the rear output bin. Never print on the same sheet of labels more than once or print on a partial sheet of labels.

Label construction

When selecting labels, consider the quality of each component: Adhesives: The adhesive material should be stable at 200 C (392 F), the printers fusing temperature. Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets with spaces between the labels, causing serious jams. Curl: Prior to printing, labels must lie flat with no more than 13 mm (0.5 in.) of curl in any direction. Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.
For more information, see Printing on labels on page 39. Note Choose labels in the printer driver (see Printing by type and size of media on page 53).

Transparencies

Transparencies used in the printer must be able to withstand 200 C (392 F), the printers fusing temperature. To avoid damaging the printer, use only transparencies recommended for use in HP LaserJet printers, such as HP-brand transparencies. (For ordering information, see Ordering parts, accessories, and supplies on page 116.)
For more information, see Printing on transparencies on page 40. Choose transparencies in the printer driver (see Printing by type and size of media on page 53).

Media specifications 141

142 A Specifications

Control panel menus

You can perform most routine printing tasks from the computer by using the program or printer driver. These two methods are the most convenient way to control the printer, and they will override the printer control panel settings. See the Help file for your program, or, for more information about gaining access to the printer driver, see Changing the settings for a print job on page 47. You can also control the printer by changing settings at the printer control panel. Use the control panel to gain access to printer features not supported by the program or printer driver. You can print a menu map at the printer control panel that shows the settings with the currently selected values (see Menu map on page 72. The sections that follow list the settings and possible values. In the Values column, the default value for each setting is the one with an asterisk (*) next to it. Some menus or menu items appear only if certain options are installed in the printer. This section explains the following menus: Retrieve Job menu on page 144 Information menu on page 145 Paper Handling menu on page 146 Configure Device menu on page 148 Diagnostics menu on page 161 Service menu on page 161

Paper Handling menu 147

Configure Device menu
This menu contains administrative functions. Printing submenu on page 148 PCL submenu on page 150 Print Quality submenu on page 151 System Setup submenu on page 154 I/O submenu on page 157 Resets submenu on page 160
148 B Control panel menus

Printing submenu

Some items on this menu are available in the program or printer driver (if the appropriate driver is installed). Program and printer-driver settings override control panel settings. In general, it is better to change these settings in the printer driver, if applicable. The following table lists the settings and possible values. In the Values column, the default value for each setting is the one with an asterisk (*) next to it. Item

*1 to 999

Sets the default number of copies by selecting any number (DOWN button) to from 1 to 999. Use (UP button) or select the number of copies. This setting applies only to print jobs that do not have the number of copies specified in the program or printer driver, such as a UNIX or Linux application.
It is best to set the number of copies in the program or printer driver. (Program and printer-driver settings override control panel settings.) DEFAULT PAPER SIZE *LETTER LEGAL EXECUTIVE A4 A5 B5 (ISO) B5 (JIS) EXECUTIVE (JIS) DPOSTCARD (JIS) 16K ENVELOPE #10 ENVELOPE MONARCH ENVELOPE C5 ENVELOPE DL ENVELOPE B5 CUSTOM UNIT OF MEASURE X DIMENSION Y DIMENSION *OFF ON Sets the default image size for paper and envelopes. (The item name changes from paper to envelope as you scroll through the available sizes.) This setting applies only to print jobs that do not have the paper size specified in the program or printer driver.
DEFAULT CUSTOM PAPER SIZE DUPLEX
Sets a default custom paper size for tray 1. This menu appears only if the Custom-Standard switch in the selected tray is set to Custom. Appears only for printers that include a built-in duplexer (HP LaserJet 2300d printer, HP LaserJet 2300dn printer, and HP LaserJet 2300dtn printer). Set the value to ON to print on both sides (duplex) or OFF to print on one side (simplex) of a sheet of paper.

TCP/IP setting 157 technical support. See support telephone support. See support temperatures fusing 141 operating, storage, and standby 133 testing paper path 161 text printed wrong, garbled, or incomplete 85 thin characters 102 three-hole punched paper fuser modes 152 printing on 42 timeouts I/O settings 157 PowerSave mode 132 toner cleaning from clothes or hands 98 consumption 176 density setting 153 EconoMode 153 loose on pages 105 low 70, 155 not adhering to paper 136 out 70, 155 scatter outline 106 smearing on page 105 specks on pages 104 status 69, 74 toner cartridges. See print cartridges top output bin jams 100 locating 35
transparencies fuser modes 152 ordering 122 printing on 40 specifications 141 supported sizes and types 134 tray 1 capacities 134 custom-size settings 148 loading 31 media sizes and types 29 opening 31 printing from 154 registration settings 151 setting size 146 See also trays tray 2 (250-sheet) capacity 135 jams 99 loading media 32 media sizes and types 135 ordering 118 paper not pulling from 83 paper type settings 53 printing from 154 registration settings 151 See also trays 26 tray 3 (500-sheet) capacity 135 custom-size settings 148 jams 99 loading media 34 media sizes and types 135 ordering 118 paper not pulling from 83 paper type settings 53 printing from 154 registration settings 151 See also trays trays custom-size settings 148 feeding modes 53 jams 99 registration settings 151 selecting 154 selecting by type and size 53 wrong one used 83 troubleshooting checklist 82 control panel lights 88 error messages 88 Macintosh problems 109 media problems 136 network printing problems 107 print quality problems 102 printer messages 88 printing problems 83 PS (PostScript) problems 114 Windows problems 108 two-sided printing. See duplexing types, media printing by 53 unexpected 93
unexpected 93 size 93 type 93 uninstalling software Macintosh 21 Windows 21 UNIX availability of software for 13 carriage return settings 150 sample model scripts 16 up button on control panel 23 upgrading memory 164 USB installing printing system software after connection 20 ordering cards 119 port 26
VCCI statement for Japan 180 vector graphics 169 vertical line spacing settings 150 lines on pages 104 streaks 104 voltage specifications 132
warning messages. See messages warnings setting 155 warranty extended 130 print cartridges 130 printer 129 wavy characters 105 pages 106 Web Access. See embedded Web server Web Jetadmin. See HP Web Jetadmin websites HP Support Pack 124 HP Web Jetadmin 64 links to other, configuring from embedded Web server 64 links to other, customizing 63 material safety data sheet (MSDS) 177 parts, ordering 116 printer drivers 14 printing system software 16 returns 177 sample model scripts for UNIX 16 service agreements 124 support 123 weight media 134 printer 132 white pages 102 streaks 104 Wide A4 settings 149 width of printer 132

flexible

worry free

data sheet
hp LaserJet 2300 series printers
2300L 2300 2300d 2300n 2300dn 2300dtn

expandable

performance

dependable

The HP LaserJet 2300 Series black and white laser printers are the ideal solution for business professionals and small workgroups that have advanced printing needs. These dependable printers produce office documents quickly and easily, with consistent results. save time and paper while creating more compact, professional looking documentsuse the built-in duplex unit (standard on 2300d, 2300dn and 2300dtn models) for convenient two-sided printing powerful networking provides a single printing solution for small offices and work teams networking cards (optional on 2300, 2300L and 2300d models) allow all your computers and workstations to use the same printer in every environment media capacity options reduce user interventionall printers come with a 250-sheet input tray, 100-sheet priority feed and a straight-through paper path for printing on heavier media; add an optional tray to increase your media-handling capability to a maximum of 850 sheets (standard on 2300dtn model) add memory to handle even the most demanding printing tasksexpansion slots accommodate an additional 256 MB of RAM for increased printing capacity and responsiveness superior print quality without sacrificing performanceup to 25 ppm (up to 20 ppm on 2300L) printing for letter-size documents with a mere 10-second wait for the first page out crisp, clear text gives your business documents a professional imageadvanced print engine design delivers high quality 1200 dpi black text at maximum speed power-saving features reduce operating costspowersave mode conserves energy when printer is not in use and Instant-on fuser eliminates warm-up time while delivering fast first-page-out print time resolve maintenance issues quicklya graphical display with two lines of text that explain the printer status and an online help feature that provides step-by-step instructions to troubleshoot problems or complete necessary maintenance easy printer and supplies managementthe embedded Web server allows you to keep on top of your printer supplies quickly, easily and with minimum intervention exceeds expectations while providing peace of mindby using a print engine from a time-tested, popular printer and adding refinements, you get reliable, high quality business printing at an affordable price
hp LaserJet 2300dtn shown
straight-through paper path for printing on heavier media including envelopes and special media types two-line control panel display allows you to view status and resolve issues quickly

series highlights

fast print speedup to 25 pages per minute (up to 20 ppm on 2300L) hp jetdirect network card for sharing over your office network environment (2300n/dn/dtn models only) powerful 266 MHz processor for quick delivery of your most demanding printing tasks Instant-on fuser delivers fast 10-second first page out professional quality black text at true 1200 x 1200 dpi resolution expansion slots accommodate up to 256 MB of additional RAM for increased printing capacity and responsiveness built-in duplex unit saves paper and money by allowing you to print on both sides of the page (2300d/dn/dtn models only) hp embedded Web server provides time-saving supplies status informationrequires 48 MB of RAM
6,000-page1 hp Smart print cartridge2 100-sheet multipurpose feed handles sheets 16 to 43 lb and 3 x 5 inches to 8.5 x 14 inches in size 250-sheet input tray handles sheets 16 to 28 lb and 5.8 x 8.3 inches to 8.5 x 14 inches in size optional 500-sheet third paper tray handles sheets 16 to 20 lb and 8.5 x 11 inches in size small footprint for desktop printingstarting at just 16 x 18 x 10 inches
hp LaserJet 2300 series printers at a glance

hp LaserJet 2300L

up to 20 ppm (letter) 266 MHz processor 32 MB RAM (expandable to 288 MB) 100-sheet multipurpose paper tray 250-sheet input paper tray straight-through paper path standard USB connectivity HP Postscript 3 emulation 6,000-page1 hp LaserJet Smart print cartridge 30K duty cycle

hp LaserJet 2300

all the features of the 2300L plus: up to 25 ppm (letter) 50K duty cycle

hp LaserJet 2300d

all the features of the 2300 plus: built-in duplex unit for two-sided printing 48 MB RAM (expandable to 304 MB)

hp LaserJet 2300n

all the features of the 2300 plus: hp jetdirect 615n EIO 10/100Base-T internal print server 48 MB RAM (expandable to 304 MB) embedded Web server

hp LaserJet 2300dn

all the features of the 2300 plus: built-in duplex unit for two-sided printing hp jetdirect 615n EIO 10/100Base-T internal print server 48 MB RAM (expandable to 304 MB) embedded Web server

hp LaserJet 2300dtn

all the features of the 2300dn plus: 500-sheet input paper tray handles sheets 16 x 20 lb and 8.5 x 11 in (for total input capacity of 850 sheets) embedded Web server
1 Based on 5% average page coverage. 2 Using genuine HP supplies ensures availability of all HP printing features.
award winning support from hp HP provides you with a variety of support options to assist you in the setup and maintenance of the HP LaserJet 2300 printer. Use HPs expert knowledge to help you make the most of your printer and ensure your equipment is running at peak efficiency. Start with a one-year, return-to-HP limited warranty backed by free telephone support from the award winning HP Customer Care. To further guarantee trouble-free operation, to maximize the potential of your HP LaserJet printer and to customize the printer for your unique business profile, consider upgrading service and support options such as installation, network installation, advanced maintenance and post-warranty support. maximize your IT investment HP offers a comprehensive set of services and acquisition options that provide predictable cost structures and business efficiency gainsfinancing, user training, deployment strategies, regularly scheduled supplies and printer maintenance, and complete hardcopy environment management are available through HP Consulting, HP Outsourcing, HP Support, HP Education and HP Finance. To find out more information go to the HP Services website at www.hp.com/hps the hp networking advantage HP offers flexible, reliable and easy to install network connectivity solutions for businesses to connect their HP products. Whether its simple but effective small business solutions, award winning network management tools for medium to large businesses, or secure wireless connectivity for the modern mobile workplace, look to HP for all your connectivity needs.
reliable printing solutions that grow with your business
powerful performance for professional results See what youve been missing when you print with the clarity that comes from 1200 x 1200 dpi resolution at speeds up to 25 pages per minute. The durable, time-tested print engine provides reliable printing at up to 50,000 pages per month, 30,000 for the LaserJet 2300L. Your productivity gets another boost when you use the duplex feature that reduces paper usage by allowing you to print two-sided copies. And, with 266 MHz processing power and Instant-on fuser that delivers your first print in under 10 seconds, your large and complex documents print fast reducing productivity slowdown throughout your entire office. worry-free printing The simple operation features of the HP LaserJet 2300 Series printers reduce time spent maintaining the printer so you keep focused on what you do best. The control panel features a two-line display allowing you to view printer status and resolve maintenance issues quickly. get the most out of your hp printer Keep on top of your supplies management with the HP LaserJet 2300 Series printers and HP Smart printing supplies2. By using a network card to gain access to the embedded Web server, you can manage your printer supplies quickly, easily and with a minimum of intervention. Thats because HP supplies with Smart printing technology work with the printer to provide supplies status information, configurable alerts, toner-low notification and Web-based supplies ordering of authentic, reliable HP products. By using HP cartridges with Smart printing technology, youre ensured consistent print quality from start to finish of the cartridgeno shaking needed.

easy to use

2 Using genuine HP supplies ensures availability of all HP printing features.
Technical Specifications HP LaserJet 2300 Series Print Speed First Page Out Processor Memory Duty Cycle, Monthly Media Handling Paper Trays, Std
HP LaserJet 2300L Q2477A Up to 20 ppm

HP LaserJet 2300 Q2472A

HP LaserJet 2300d Q2474A
HP LaserJet 2300n Q2473A Up to 25 ppm 10 seconds 266 MHz
HP LaserJet 2300dn Q2475A
HP LaserJet 2300dtn Q2476A
32 MB, 288 MB maximum 30,000 pages per month Tray 1: 100-sheet Tray 2: 250-sheet 350 sheets
48 MB, 304 MB maximum 50,000 pages per month Tray 1: 100-sheet Tray 2: 250-sheet Tray 3: 500-sheet 850 sheets 250 sheets
Input Capacity, Max Output Capacity, Std Media Size Weight Types Print Technology Connectivity Languages Wireless Operating Systems Network Operating Systems Interfaces Dimensions (w by d by h) Printer Dimensions Weight Whats in the Box
Tray 1: 3 x 5 in to 8.5 x 14 in; Tray 2: 5.8 x 8.3 in to 8.5 x 14 in; Tray 3: 8.5 x 11 in to 8.3 x 11.7 in; built-in duplexer: 8.3 x 11.7 to 8.5 x 14 in Tray 1: 16 to 28 lb (main tray to output bin); 16 to 43 lb (main tray to straight-through media path); Tray 2,3: 16 to 28 lb Paper (plain, soft gloss, tough, premium, multipurpose, office, recycled), envelopes, transparencies, labels, cards (index) HP LaserJet Smart print cartridge 6K1, HP ProRes 1200 (1200 x 1200 dpi), HP FastRes (1200 dpi quality) HP PCL 5e, HP PCL 6, HP Postscript 3 emulation, HP-GL/2 Optional 802.11b, Bluetooth Microsoft Windows 95, 98, Me, NT 4.0, 2000, XP, 2003 server; Apple Macintosh OS 8.6, 9.x, 10.1, 10.2 and greater; Optional: UNIX, Linux, IBM OS/2 Via HP Jetdirect print servers: Microsoft Windows 95, 98, Me, NT 4.0, 2000, XP; Novell NetWare 3.2, 4.2, 5.x, 6; Apple Mac OS 8.6 to 9.x, 10.1 or later; Red Hat Linux 6.x and later; SuSE Linux 6.x and later; HP-UX 10.20, 11.x; Solaris 2.5x, 2.6, 7, 8 (SPARC systems only); IBM AIX 3.2.5 and later (requires software from the NOS vendor); MPE-iX IEEE 1284 ECP-compliant, B-size bidirectional parallel port, 1 USB 1.1 port, 1 open EIO slot IEEE 1284 ECP-compliant, B-size bidirectional parallel port, 1 USB 1.1 port, HP Jetdirect 615n Fast Ethernet (10/100 Base-TX) internal network print server in EIO slot 16.2 x 17.7 x 10.2 in 31.3 lb HP LaserJet 2300d printer, power cord, control panel label, print cartridge, 100-sheet multipurpose tray, 250-sheet input tray, built-in duplex unit, software and documentation on CD-ROM, getting started guide 16.2 x 17.7 x 15.6 in 41.2 lb HP LaserJet 2300dtn printer, power cord, control panel label, print cartridge, 100-sheet multipurpose tray, 250-sheet input tray, 500-sheet input tray, HP Jetdirect 615n Fast Ethernet (10/100Base-Tx) internal network print server, built-in duplex unit, software and documentation on CD-ROM, getting started guide

HP LaserJet 2300L printer, power cord, control panel label, print cartridge, 100-sheet multipurpose tray, 250-sheet input tray, software and documentation on CD-ROM, getting started guide
HP LaserJet 2300 printer, power cord, control panel label, print cartridge, 100-sheet multipurpose tray, 250-sheet input tray, software and documentation on CD-ROM, getting started guide
HP LaserJet 2300n printer, power cord, control panel label, print cartridge, 100-sheet multipurpose tray, 250-sheet input tray, HP Jetdirect 615n Fast Ethernet (10/100Base-Tx) internal network print server, software and documentation on CD-ROM, getting started guide
HP LaserJet 2300dn printer, power cord, control panel label, print cartridge, 100-sheet multipurpose tray, 250-sheet input tray, HP Jetdirect 615n Fast Ethernet (10/100Base-Tx) internal network print server, built-in duplex unit, software and documentation on CD-ROM, getting started guide

ordering information

number Q2477A Q2472A Q2474A Q2473A Q2475A Q2476A description HP LaserJet HP LaserJet HP LaserJet HP LaserJet HP LaserJet HP LaserJet 2300L Printer 2300 Printer 2300d Printer 2300n Printer 2300dn Printer 2300dtn Printer
service and support U3790E HP Care Pack, 3-year, next day exchange U3789E HP Care Pack, 3-year, return-to-HP U3791E HP Care Pack, 3-year, next-day, onsite response supplies and accessories C4793B 250-sheet tray and feeder unit C7065B 500-sheet tray and feeder unit print cartridges Q2610A Q2610D media HPJ1124 C4179A Q2419A HPJ1424 HPP1122 HPM1120 HPU1120 92296T cables C2950A C2951A C6518A memory C7842A C7843A C7845A Q1887A C9121A network J4135A J6057A J6058A J4167A J3111A J3110A HP LaserJet Smart print cartridge, 6K pages1 Dual Pack (Q2610A) 6K pages per box1 HP HP HP HP HP HP HP HP LaserJet Paper, letter, 500-sheet Soft Gloss Laser Paper, letter, 200-sheet High Gloss Laser Paper, letter, 200-sheet LaserJet Paper, legal, 500-sheet Printing Paper, letter, 500-sheet Multipurpose Paper, letter, 500-sheet Premium Choice LaserJet Paper, letter, 500-sheet LaserJet Monochrome Transparencies, letter, 50-sheet
environmental ranges Operating temperature: 59 to 89 F (15 to 32.5 C) Storage temperature: -4 to 104 F (-20 to 40 C) Operating humidity: 10 to 80% RH non-condensing Storage humidity: 10 to 90% RH power requirements Source: 110-volt models: 110 to 127 volts ( 10%) Frequency: Autoranging 50 to 60 Hz ( 3 Hz) power consumption Printing: 394 watts (2300L), 426 watts (2300/d/n/dn/dtn) Standby: < 10 watts Powersave: < 10 watts ENERGY STAR, Blue Angel compliant acoustics Noise level per ISO 9296 Sound power: 6.6 B(A) (2300L), 6.7 B(A) (2300/d/n/dn/dtn) Sound pressure: 59 dB(A) product certification Safety Certifications: USA (UL-UL60950, FCC-CISPR22 CI. B #, FDA-21 CFR Ch. 1, Subch J, Class 1 Laser/LED product), Canada (cUL-UL 60950, Industry Canada ICES 003-CISPR 22 CI. B #). Certifications applicable to voltage associated with country option. Electromagnetic Compatibility: Industry Canada ICES 003-CISPR22 (Canada), FCC Title 47 CFR Part 15 Class (USA) warranty 1-year limited warranty, return-to-HP

HP IEEE 1284-compliant bidirectional parallel cable, 2-meter HP IEEE 1284-compliant bidirectional parallel cable, 3-meter HP USB A to B cable, 2-meter 8 MB SDRAM DIMM 16 MB SDRAM DIMM 32 MB SDRAM DIMM 64 MB SDRAM DIMM 128 MB SDRAM DIMM HP Jetdirect connectivity card for USB, serial, and LocalTalk connections HP Jetdirect 615n Fast Ethernet 10/100Base-TX internal print server HP Jetdirect 680n 80211b wireless internal print server HP Jetdirect 610n Token Ring internal EIO print server HP Jetdirect 600n Ethernet 10Base-T/10Base2/Local Talk internal print server HP Jetdirect 600 Ethernet 10Base-T internal print server

1Based

For more information visit our website at www.hp.com

on 5% average coverage.

2003, 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. ENERGY STAR and the Energy Star logo are U.S. registered service marks of the United States Environmental Protection Agency. PostScript is a trademark of Adobe Systems Incorporated. Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. UNIX is a registered trademark of the Open Group. All other brand and product names are trademarks or registered trademarks of their respective companies.

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02/03/04, Rev. 6