To print on both sides manually 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of the following ways: 2. 3. For tray 1, load the letterhead paper with the front side up and the bottom-edge feeding into the printer first. For all other trays, load the letterhead paper with the front side down, and the top edge at the back of the tray.
Open the printer driver (see Gaining access to the printer drivers). On the Finishing pop-up menu, select the Manual Duplex option. NOTE If the Manual Duplex option is not enabled, select Manually Print on 2nd Side.
Click Print. Go to the printer. Remove any blank paper that is in Tray 2. Insert the printed stack with the printed side up and the bottom-edge feeding into the printer first. You must print the second side from Tray 2. Follow the instructions in the pop-up window that appears before replacing the output stack in Tray 2 for printing the second half. If a prompt appears on the control-panel display, press a control-panel button to continue.
Setting the color options
Use the Color Options pop-up menu to control how colors are interpreted and printed from software programs. NOTE For more information about using the color options, see Managing printer color options on Macintosh computers.
To set the color options 1. 2. 3. 4. Open the printer driver (see Gaining access to the printer drivers). Select Color Options. Click Show Advanced Options. Manually adjust the individual settings for text, graphics, and photographs.

Enabling memory

1. 2. 3. 4. 5. 6. Open Print Center or Print Setup Utility. Click HP LaserJet print queue to highlight it. Choose Show Info. On the Name and Location drop-down list, choose Installable Options. On the Total Printer Memory list, choose the range which applies to your printer. Click Apply to save the changes.
Managing printer color options on Macintosh computers
Setting the color options to Automatic typically produces the best possible print quality for the most common printing requirements. However, for some documents, setting the color options manually can enhance the way the document appears. Examples of these documents include marketing brochures that contain many images or documents that are printed on a media type that is not listed in the printer driver. Print color as gray or change the color options by using the Printer Features and Color Options 2 pop-up menu in the Print dialog box. For more information about how to gain access to the printer drivers, see Gaining access to the printer drivers.

Print Color as Gray

To view Macintosh Configure Device when the printer is connected to a network 1. Open one of the following supported Web browsers: 2. Safari 1.2 or later Microsoft Internet Explorer 5.0 or later Netscape Navigator 4.75 or later Opera 6.05 or later
Enter the IP address of the printer into the Web browser to open the Macintosh Configure Device home page.
Troubleshooting common Macintosh problems
This section lists problems that can occur when using Mac OS X.
Solving problems with Mac OS X
Table 3-1 Problems with Mac OS X
The printer driver is not listed in the Print Center or Printer Setup Utility. Cause The printer software might not have been installed or was installed incorrectly. Solution Make sure that the printer PPD is in the following hard-drive folder: Library/Printers/PPDs/Contents/Resources/ <lang>.lproj, where <lang> is the two-letter language code for the language that you are using. If necessary, reinstall the software. See the Getting Started Guide for instructions. Delete the PPD file from the following hard-drive folder: Library/ Printers/PPDs/Contents/Resources/<lang>.lproj, where <lang> is the two-letter language code for the language that you are using. Reinstall the software. See the Getting Started Guide for instructions.
The Postscript Printer Description (PPD) file is corrupt.
The printer name, IP address, or Rendezvous or Bonjour host name does not appear in the printer list in the Print Center or Printer Setup Utility. Cause The printer might not be ready. Solution Make sure that the cables are connected correctly, the printer is on, and the ready light is on. If you are connecting through a USB or Ethernet hub, try connecting directly to the computer or use a different port. Make sure that USB, IP Printing, or Rendezvous or Bonjour is selected, depending on the type of connection that exists between the printer and the computer. Print a configuration page to check the printer name, IP address, or Rendezvous or Bonjour host name. Verify that the name, IP address, or Rendezvous or Bonjour host name on the configuration page matches the printer name, IP address, or Rendezvous or Bonjour host name in the Print Center or Printer Setup Utility. Replace the interface cable. Make sure to use a high-quality cable.
The wrong connection type might be selected.
The wrong printer name, IP address, or Rendezvous or Bonjour host name is being used.
The interface cable might be defective or of poor quality.
The printer driver does not automatically set up your selected printer in the Print Center or Printer Setup Utility. Cause The printer might not be ready. Solution Make sure that the cables are connected correctly, the printer is on, and the ready light is on. If you are connecting through a USB or Ethernet hub, try connecting directly to the computer or use a different port. Make sure that the printer PPD is in the following hard-drive folder: Library/Printers/PPDs/Contents/Resources/

The printer software might not have been installed or was installed incorrectly.
Table 3-1 Problems with Mac OS X (continued)
The printer driver does not automatically set up your selected printer in the Print Center or Printer Setup Utility. Cause Solution <lang>.lproj, where <lang> is the two-letter language code for the language that you are using. If necessary, reinstall the software. See the Getting Started Guide for instructions. The Postscript Printer Description (PPD) file is corrupt. Delete the PPD file from the following hard-drive folder: Library/ Printers/PPDs/Contents/Resources/<lang>.lproj, where <lang> is the two-letter language code for the language that you are using. Reinstall the software. See the Getting Started Guide for instructions. Make sure that the cables are connected correctly, the printer is on, and the ready light is on. If you are connecting through a USB or Ethernet hub, try connecting directly to the computer or use a different port. Replace the interface cable. Make sure to use a high-quality cable.
The printer might not be ready.
A print job was not sent to the printer that you wanted. Cause The print queue might be stopped. The wrong printer name or IP address is being used. Another printer with the same or similar name, IP address, or Rendezvous or Bonjour host name might have received your print job. Solution Restart the print queue. Open print monitor and select Start Jobs. Print a configuration page to check the printer name, IP address, or Rendezvous or Bonjour host name. Verify that the name, IP address, or Rendezvous or Bonjour host name on the configuration page matches the printer name, IP address, or Rendezvous or Bonjour host name in the Print Center or Printer Setup Utility.
You are unable to print from a third-party USB card. Cause Solution
This error occurs when the software for USB printers is not installed. When adding a third-party USB card, you might need the Apple USB Adapter Card Support software. The most current version of this software is available from the Apple Web site.
When connected with a USB cable, the printer does not appear in the Print Center or Printer Setup Utility after the driver is selected. Cause This problem is caused by either a software or a hardware component. Solution Software troubleshooting Check that your Macintosh supports USB. Verify that your Macintosh operating system is Mac OS X v10.2 or later. Ensure that your Macintosh has the appropriate USB software from Apple.

Supplies Status page

The Supplies Status page lists the remaining life of HP print cartridges. It also lists the estimated pages remaining, number of pages printed, and other supplies information. You can print a Supplies Status page from the printer or the HP ToolboxFX.
To print the Supplies Status page from the control panel 1. 2. Press Press (Left arrow) or (Right arrow) to select the Reports menu.
(Right arrow) to select Supplies Status.
(Select) to print the Supplies Status page.
NOTE Supplies information is also available through the HP ToolboxFX.
Print cartridge area. This area contains a section for each of the print cartridges and provides information about HP print cartridges. This information includes the part number for each print cartridge, whether each print cartridge is low, and the life remaining for each print cartridge, which is expressed as a percentage, as a graphic, and as the estimated number of pages remaining. This information might not be provided for non-HP supplies. In some cases, if a nonHP supply is installed, an alert message displays instead. Ordering Information. This section contains basic information about how to order new HP supplies. Return & Recycling. This section contains a link to the website that you can visit for information about recycling.

Networking page

The Networking report option prints a Network configuration report. You can print this page using the printer control panel. Use the following steps to print the Network configuration report. 1. 2. 3. Press Press Press (Left arrow) or (Select). (Right arrow) to select the Reports menu.
(Right arrow) to select Network report.
(Select) to print the Network configuration page.

Fonts pages

The fonts pages provide lists of the available fonts on the printer, including PostScript (PS) fonts, PCL fonts, and PCL6 fonts (PCLXL). You can print these font pages using the printer control panel. Use the following steps to print a fonts page. 1. Press
(Select). (Left arrow) or (Right arrow) to select PS font list, PCLXL font list, or PCL font list.

Press Press

(Select) to print the selected fonts page.

Usage page

The Usage Page provides information on the number and types of pages printed by the printer. You can print the usage page using the printer control panel. Use the following steps to print a usage page. 1. 2. 3. 4. Press Press Press Press (Left arrow) or (Select). (Left arrow) or (Right arrow) to select Usage page. (Right arrow) to select the Reports menu.
(Select) to print the Usage Page.

Menu map

The menu map lists the menu structure for each option available on the printer control panel. Use the following steps to print a menu map. To print a menu map 1. Press

Event log

The Event log is a four-column table where the printer events are logged for your reference. The log contains codes that correspond to the error messages that appears on the printer control-panel display. The number in the Page Count column specifies the total number of pages that the printer had printed when the error occurred. The Event log also contains a brief description of the error. For more information about error messages, see Control panel messages.

Alerts

The HP ToolboxFX Alerts folder contains links to the following main pages: Set up Status Alerts. Set up the printer to send you pop-up alerts for certain events, such as low toner levels. Set up E-mail Alerts. Set up the printer to send you e-mail alert messages for certain events, such as low toner levels.

Set up status alerts

Use HP ToolboxFX to set up the printer so that it issues pop-up alerts to your computer when certain events occur. Events that trigger alerts include jams, low levels of toner in HP print cartridges, nonHP print cartridge in use, empty input trays, and specific error messages. Select the pop-up format, the system tray icon format, the desktop format, or all three for the alerts. The pop-up alerts only appear when the printer is printing from the computer on which you set up the alerts. NOTE You must click Apply before your changes take effect.

Set up e-mail alerts

Use HP ToolboxFX to configure up to two e-mail addresses to receive alerts when certain events occur. You can specify different events for each e-mail address. Enter the information for the e-mail server that will send out the e-mail alert messages for the printer. NOTE You must click Apply before your changes take effect.
The HP ToolboxFX Help folder contains links to the following main pages: Troubleshooting. Print troubleshooting pages, clean the printer, and display Microsoft Office Basic Colors. For more information on Microsoft Office Basic colors, see Matching colors. How Do I? View the How Do I? Help for help with specific tasks. Animated demonstrations User Guide. View information about the printer usage, warranty, specifications, and support. The user guide is available in both HTML and PDF format. Readme. View important information about the printer that is not available in the user guide. The late-breaking Readme contain last-minute information about the printer (in English only).

Device settings

The HP ToolboxFX Device Settings folder contains links to the following main pages: Device Information. View information about the printer, such as the printer description and a contact person. Paper handling. Change the printer paper-handling settings, such as default paper size and default paper type. Printing. Change the default printer print settings, such as number of copies and paper orientation. PCL5e. View and change the PCL5e settings. PostScript. View and change the PS settings. Print quality. Change the printer print-quality settings. Print density. Change the print density settings, such as contrast, highlights, midtones, and shadows. Paper types. Change the printer mode settings for a each media type, such as letterhead, prepunched, or glossy paper. Memory Card. Change the printer settings, such as image size, number of copies, and output color when printing photos using memory cards. System Setup. Change the printer system settings, such as printer language and jam recovery. Service. Gain access to various procedures required to maintain the printer. Save/restore settings. Save the current settings for the printer to a file on your computer. Use this file to load the same settings onto another printer or to restore these settings to this printer at a later time.

Uninstall and then reinstall the printer software. Verify that you are using the correct installation procedure and the correct port setting. Reconnect the cable. Select the proper driver. Disconnect the other devices and try again to print. Uninstall and then reinstall the printer software. Verify that you are using the

Chapter 12

Problem solving

Step number

Verification step

Possible problems

Solutions
correct installation procedure and the correct port setting. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the printer box. 5 Does the printer recognize and print from a memory card? Insert a memory card and print an index page. The printer does not recognize the card. Remove the card and reinsert it into the memory card slot. Verify that the card is fully inserted into the slot. Verify that the memory card type is a supported type. Verify that only one card is inserted in the memory-card slots. The printer does not print certain images. Verify that the files on the memory card are in the correct format. The printer recognizes only SRGB format.JPEG files.

Control panel messages

The majority of the control-panel messages are intended to guide the user through typical operation. The control-panel messages indicate the status of the current operation, and include a page count on the second line of the display, if appropriate. When the device is print data, control-panel messages indicate this status. In addition, alert messages, warning messages, and critical error messages indicate situations that might require some action.
Alert and warning messages
Alert and warning messages appear temporarily and might require the user to acknowledge the message by pressing (Select) to resume or by pressing (Cancel Job) to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the alert or warning message is related to printing and the auto-continue feature is on, the printer will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement.
Table 12-1 Alert and warning messages
Control panel message 10.000x Supply error Description E-label cannot be read or print cartridge is not properly installed. Recommended action 1. 2. 3. Device error Press An internal error occurred in the printer. Reinstall print cartridge. Power cycle printer. If the problem is not solved, replace the cartridge.
(Select) to resume the job.
Door open Engine comm. error Engine error Press Insert memory card Invalid driver Press Jam in cartridge area alternates with Clear jam and then press Jam in
The printer door is open. The printer experienced an internal communication error. An internal error occurred in the printer.
The door must be closed before printing can continue. This is a warning message only. Job output might be affected. Press to resume the job.

If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the printer box. Only 1 memory card at a time Page too complex Press The page is too complex for the printer to process. Press the (Select) button and try to reprint the page. For multiple page jobs, print pages separately. Photo job pending Photos not found The image checked on the bubble sheet has been deleted. Memory card has been removed from the memory slot. Replace supplies Override in use Unauthorized yellow Unauthorized magenta A new supply has been installed that is not made by HP. One of these four messages is displayed until an HP supply is installed or A supply is low and using Override may result in unsatisfactory print quality. Replace the supply that is low. An image has been selected that has been deleted. Reinsert the card and reselect the image. Second photo job was started prior to completion of the first job. No action required. Message will cease when first job completes. More than one memory card has been inserted. Remove all but one memory card.
If you believe you purchased an HP supply, please call the HP fraud hotline at 1-877-219-3183. Service or repairs

(Select) is pressed.

Control panel message Unauthorized cyan Unauthorized black To continue printing, press Unexpected size in tray 1 alternates with Load [SIZE] Press Unexpected size in tray 2 alternates with Load [SIZE] Press Unexpected size in tray 3 alternates with Load [SIZE] Press Unknown Memory Card Error If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the printer box. Unsupported memory card The memory card that you have inserted is not a type that is supported. Insert a card that is supported. There is an issue with either the memory card or the printer memory-card reader. Reinsert the card. If the error persists, insert a different card. The paper that the job printed on does not match the size expected. Load specified paper type and size into the tray indicated. The paper that the job printed on does not match the size expected. Load specified paper type and size into the tray indicated. The paper that the job printed on does not match the size expected. (Select). Description Recommended action required as a result of using non-HP supplies is not covered under HP warranty.
Load specified paper type and size into the tray indicated.

Vertical streaks or bands appear on the page.
One or more print cartridges might be low or defective. If you are using nonHP print cartridges, no messages appear on the printer control panel or in the HP ToolboxFX.
Replace any low print cartridges.
Problem The amount of background toner shading becomes unacceptable.
Cause The media might not meet HP specifications. Very dry (low humidity) conditions can increase the amount of background shading. One or more print cartridges might be low. If you are using non-HP print cartridges, no messages appear on the printer control panel or in the HP ToolboxFX.
Solution Use a different paper with a lighter basis weight. Check the printer environment.
Toner smears appear on the media.
The media might not meet HP specifications. If toner smears appear on the leading edge of the paper, the media guides are dirty, or debris has accumulated in the print path.
Use media that meets HP specifications. Clean the media guides and the paper path.
The toner smears easily when touched.
The printer is not set to print on the type of media on which you want to print.
In the printer driver, select the Paper tab and set Type is to match the type of media on which you are printing. Print speed might be slower if you are using heavy paper. Use media that meets HP specifications. Clean the printer.
Marks repeatedly appear at even The printer is not set to print on the intervals on the printed side of the page. type of media on which you want to print.
In the printer driver, select the Paper tab and set Type is to match the type of paper on which you are printing. Print speed might be slower if you are using heavy paper. The problem typically corrects itself after a few more pages. Clean the printer. Clean using instructions in HP ToolboxFX. Contact HP Customer Care. See HP Customer Care or the support flyer that came in the printer box.
Internal parts might have toner on them. The paper path might need cleaning. The fuser might be damaged or dirty.

Problem

Cause A print cartridge may have a problem.
Solution To determine which cartridge has a problem, print the PQ diagnostics page from HP ToolboxFX. The problem typically corrects itself after a few more pages. Clean the printer. Clean using instructions in HP ToolboxFX. Contact HP Customer Care. See HP Customer Care or the support flyer that came in the printer box.
Marks repeatedly appear at even intervals on the unprinted side of the page.
The printed page contains misformed characters.
The printed page is curled or wavy.
Text or graphics are skewed on the printed page.
The media might not meet HP specifications. If characters are incorrectly formed so that they produce a wavy effect, the laser scanner might need service.

Use a different paper, such as highquality paper that is intended for color laser printers. Verify that the problem also occurs on the Configuration page. If so, contact HP Customer Care. See HP Customer Care or the support flyer that came in the printer box.
In the printer driver, select the Paper tab and set Type is to match the type of paper on which you are printing. Print speed might be slower if you are using heavy paper. Use a different paper, such as highquality paper that is intended for color laser printers. Check the printer environment.
The media might not meet HP specifications. Both high temperature and humidity can cause paper curl.
The media might be loaded incorrectly.
Make sure that the paper or other print media is loaded correctly and that the media guides are not too tight or too loose against the stack. See Loading trays. Use a different paper, such as highquality paper that is intended for color laser printers.
The media might not meet HP specifications.

Solution

The printed page contains wrinkles or creases.
Verify that the media is loaded correctly and that the media guides are not too tight or too loose against the stack. See Loading trays. Turn over the stack of paper in the input tray, or try rotating the paper 180 in the input tray.
Use a different paper, such as highquality paper that is intended for color laser printers.
Toner appears around the printed characters.
The media might be loaded incorrectly. If large amounts of toner have scattered around the characters, the paper might have high resistivity.
Turn over the stack of paper in the tray. Use a different paper, such as highquality paper that is intended for color laser printers.
An image that appears at the top of the page (in solid black) repeats farther down the page (in a gray field).
Software settings might affect image printing.
In your software program, change the tone (darkness) of the field in which the repeated image appears. In your software program, rotate the whole page 180 to print the lighter image first.
The order of images printed might affect printing.
Change the order in which the images are printed. For example, have the lighter image at the top of the page, and the darker image farther down the page. If the defect occurs later in a print job, turn the printer off for 10 minutes, and then turn on the printer to restart the print job.

Media-handling problems

Use the information in this section when the printer experiences media-handling problems.

Print-media guidelines

For best results, make sure that the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, staples, and curled or bent edges. For best-quality color printing, use a smooth type of paper. Generally, smoother media produces better results. If you are unsure what type of paper you are loading (such as bond or recycled), check the label on the package of paper. Do not use media that is designed for Inkjet printers only. Use media that is designed for color LaserJet printers. Do not use letterhead paper that is printed with low-temperature inks, such as those used in some types of thermography. Do not use raised or embossed letterhead. The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature 210C (410F) for 0.2 second). CAUTION Failure to follow these guidelines could cause jams or damage to the printer.
Solving print-media problems
The following problems with paper cause print quality deviations, jamming, or even damage to the printer.
Problem Poor print quality or toner adhesion Cause The paper is too moist, too rough, too heavy or too smooth, or it is embossed or from a faulty paper lot. Solution Verify that the appropriate media type was selected in the printer driver. Try another kind of paper, between 100 and 250 Sheffield, 4% to 6% moisture content. Dropouts, jamming, or curl The paper has been stored incorrectly. The paper has variability from one side to the other. Excessive curl The paper is too moist, has the wrong grain direction, or is of short-grain construction. Store paper flat in its moisture-proof wrapping. Turn the paper over. Verify that the appropriate media type was selected in the printer driver. Try printing on media from a new or different package. Use long-grain paper. The paper varies from side-to-side. Jamming, damage to printer Problems with feeding The paper has cutouts or perforations. The paper has ragged edges. The paper varies from side-to-side. The paper is too moist, too rough, too heavy or too smooth, has the wrong grain direction, or is of short-grain construction or it is embossed or from a faulty paper lot. Print is skewed (crooked) The media guides might be incorrectly adjusted. Turn the paper over. Use paper that is free of cutouts or perforations. Use high-quality paper that is made for color laser printers. Turn the paper over. Try another kind of paper, between 100 and 250 Sheffield, 4 to 6% moisture content. Use long-grain paper. Remove all media from the input tray, straighten the stack, and then load the media in the input tray again. Adjust the media guides to the width and length of the media that you are using and try printing again. Remove some of the media from the tray. See Loading trays. Verify that the media is not wrinkled, folded, or damaged. Try printing on media from a new or different package. If Manual feed appears on the printer control-panel display, (Select) button to press the print the job. Verify that the printer is not in manual feed mode and print your job again.

Environmental Product Stewardship program
Protecting the environment
Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment.

Ozone production

This product generates no appreciable ozone gas (O3).

Power consumption

Power usage drops significantly while in sleep mode, which saves natural resources and saves money without affecting the high performance of this product. This product qualifies for ENERGY STAR (Version 3.0), which is a voluntary program to encourage the development of energy-efficient office products.
ENERGY STAR and the ENERGY STAR mark are U.S. registered marks. As an ENERGY STAR partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency. For more information, see http://www.energystar.gov/. Paper use This product's duplex feature (two-sided printing); see Printing on both sides and N-up printing [multiple pages printed on one page] capability can reduce paper usage and the resulting demands on natural resources. Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the products life.
HP LaserJet printing supplies
It is easy to return and recycle your empty HP LaserJet print cartridgesfree of chargewith HP Planet Partners. HP is committed to providing inventive, high-quality products and services that are environmentally sound, from product design and manufacturing to distribution, operation and recycling processes. We ensure your returned HP LaserJet print cartridges are recycled properly, processing them to recover valuable plastics and metals for new products and diverting millions of tons of waste from landfills. Since this cartridge is being recycled and used in new materials, it will not be returned to you. Your empty HP LaserJet print cartridges are recycled responsibly when you participate in the HP Planet Partners program. Thank you for being environmentally responsible! In many countries/regions, this product's printing supplies (for example, print cartridge) can be returned to HP through the HP Printing Supplies Returns and Recycling Program. An easy-to-use and free takeback program is available in over 35 countries/regions. Multi-lingual program

custom-sized 16, 54 envelopes 12, 52 HP LaserJet glossy paper 15 labels 14 letterhead 15 specifications 16 transparencies 15 specifications envelopes 12 environmental 195 labels 14 Material Safety Data Sheet 202 paper 11 printer 194 printer features 5 transparencies 15 trays, media supported 16 specks, troubleshooting 157 speed specifications 5 spots, troubleshooting 157 sRGB 65, 67, 99 static IP address 100 status alerts, HP ToolboxFX 116 Supplies Status page, printing 111 viewing with HP ToolboxFX 116 Status tab, HP ToolboxFX 116 stopping printing 60 storing envelopes 13 paper 12 print cartridges 129 printer 195 streaks, troubleshooting 157 subnet mask overview 88 subnets overview 88 Supplementary Documentation part numbers 175 supplies availability 202 life expectancies 128 recycling 200 specifications 194 status gauge 42 status page 111
status, viewing with HP ToolboxFX 116 supplies and consumables part numbers 175 support maintenance agreements 190, 202 part numbers 176 repacking printer 191 service information form 192 supported network protocols 84 SupportPack, HP 190, 202 System Settings tab, HP ToolboxFX 118 T TCP/IP configuration 89 technical support maintenance agreements 190, 202 part numbers 176 repacking printer 191 service information form 192 telephone numbers HP fraud hotline 130 HP Printing Supplies Returns and Recycling Program 201 support 188 temperature specifications paper, storing 12 printer environment 195 text, troubleshooting misformed characters 159 toner loose, troubleshooting 158 scatter, troubleshooting 160 smeared, troubleshooting 158 specks, troubleshooting 157 status gauge 42 Toolbox. See HP ToolboxFX ToolboxFX operating systems supported 9 top output bin features 5 Transmission Control Protocol (TCP) overview 86 transparencies specifications 15, 16 Trapping options 65, 98
tray 1 loading 46 tray 2 loading 47 tray 3 loading 47 part number 179 trays double-sided printing 31 features 5 feeding problems, troubleshooting 163 jams, clearing 155 loading 46 media supported 16 part numbers 179 selecting 53 troubleshooting blank pages 164 calibrating printer 138 color 161 Configuration page, printing 81, 110 control panel messages 142 curled media 159 Demo page, printing 110 faded print 157 feeding problems 163 jams 148 lines, printed pages 157 loose toner 158 Macintosh problems 36 Network configuration page, printing 81 pages not printing 164 pages printing slowly 164 paper 162 print quality 156 repetitive defects 160 replacing print cartridges 129 skewed pages 159, 163 text 159 toner scatter 160 toner smear 158 toner specks 157 USB cables 164 wrinkles 160 two-sided printing 30, 58 types, media HP ToolboxFX settings 121

selecting trays by

U uninstalling Macintosh software 27 uninstalling software using Windows OS 24 Windows 24 USB port troubleshooting 164 troubleshooting Macintosh 37 type included 5 User Datagram Protocol (UDP) overview 86 user guide part numbers 183 user replaceable parts 182 user-replaceable parts 175 V vertical lines, troubleshooting voltage requirements 194

life expectancy 128 part number 176 status gauge 43
W warranty extended 190, 202 print cartridge 187 product 185, 186 watermarks cover page 29 wavy paper, troubleshooting 159 Web site address HP Web Jetadmin 23 websites customer support 188 HP Printing Supplies Returns and Recycling Program 201 Material Safety Data Sheet 202 weight printer 194 Windows driver features 54 enabling memory 173 printing from 56 settings 57 uninstalling software 24 versions supported 9 wrinkles, troubleshooting 160 Y Yellow cartridge
2006 Hewlett-Packard Development Company, L.P. www.hp.com
*Q7821-90906* *Q7821-90906*

Q7821-90906

HP Color LaserJet 2605 series printer

2605dn 2605dtn

Add brilliant color to your business documents with an affordable desktop printer that delivers outstanding performance in an easy-to-use design.

Performance

Count on speed. Boost user productivity and support
Depend on industry-leading performance and
easy workteam sharing with fast print speedsup to 12 pages per minute (ppm) for black-and-white documents (up to 10 ppm color). Plus, Instant-on Technology delivers the first page in as little as 20 seconds from a cold start. You can finish entire jobs before competing printers have even warmed up. intuitive, two-line, 16-character display makes it easy to set up, use, and maintain the printer and its supplies, taking the guesswork out of cartridge replacement. Increase the productivity of your office, with support for HP Web Jetadmin peripheral management software and convenient online supplies ordering via HP SureSupply.1
Easily manage the printer and its supplies. The
reliability. Enhanced print drivers help you get the most from your Windows or Macintosh environment. Print complex documents using sophisticated printer languages, with support for HP PCL 6 and HP postscript level 3 emulation. Broad compatibility ensures consistent, predictable results, regardless of the platform or operating system.
Expand your printing options. Office printing just
got easier and more versatilewith two-sided printing, a built-in photo memory card slot, and an input capacity of up to 500 sheets.3 Configure the printer to meet your specific needs. to share printing functions with a built-in print server that connects to a 10/100 Base-TX Ethernet/Fast Ethernet network.3
Share your printer with built-in networking. Its easy

Dazzling color

Enhance your documents with brilliant color.
With HP ColorSphere toner and HP ImageREt 2400, your documents are as dynamic as your business. HP ColorSphere toner is designed together with the printer to provide consistent, sharp color. Now you can easily integrate realistic images and photos into business documents.
HP printing and imaging systems help you create powerful, professional communications easily. HP printers, supplies, accessories, and services are designed to work together and are invented to meet your business needs.
Enjoy effortless color printing. HP Smart printing
technology2 enables communication between the HP print cartridges and your printertriggering automatic adjustments that optimize print quality and reliability.
For more information, visit www.hp.com/go/suresupply. Using genuine HP printing supplies ensures availability of all HP printing features. Standard and available features vary according to model. For more information, see Series at a glance on page 2.
1 Easy-to-use control panel with two-line, 16-character display provides instant supplies information 125-sheet output bin One-door access to the four easy-to-install print cartridges Priority feed slot for specialty paper and 250-sheet multipurpose tray 2 250-sheet input tray 3 (standard on dtn model; optional with dn model) Automatic two-sided printing increases efficiency 64 MB of standard printing memory and a powerful 300 MHz processor perform complex tasks quickly Built-in Hi-Speed USB 2.0 port Built-in 10/100 Base-TX Ethernet/Fast Ethernet print server enables cost-effective networking
HP Color LaserJet 2605dtn printer shown

Series at a glance

10 Photo memory card slots enable convenient photo printing (dtn model only)
HP Color LaserJet 2605dn printer
Priority feed slot for specialty paper 250-sheet multipurpose tray 2 Automatic two-sided printing Built-in 10/100 Base-TX Ethernet/Fast Ethernet print
HP Color LaserJet 2605dtn printer 2605dn model, plus:
250-sheet input tray 3 for a total input capacity of

500 sheets

Photo memory card slots

server

2,500-page HP Color LaserJet Black Print Cartridge
with HP ColorSphere toner4
2,000-page HP Color LaserJet Cyan, Yellow, and
Magenta print cartridges with HP ColorSphere toner4
Approximate page yield based on five percent page coverage.

Create professional documents and brilliant photos with HP ColorSphere toner. The printers supplies are engineered to provide sharp text and graphics with consistent color quality throughout the life of the printer.
Color communicates more effectively
Statistics show that color improves comprehension, increases readership, accelerates learning, and reflects a professional image. No matter what your business creates, you cant afford not to use color. Print in color to produce more effective internal communications, including memos, e-mail, and spreadsheets. Create external communicationssuch as reports and proposals, letterhead and business cards, and presentation handoutsin color for a professional appearance. Develop full-color attention-getting marketing collateral that differentiates your business, such as brochures, flyers, and ads. The HP Color LaserJet 2605 series printer easily and affordably brings the advantages of high-quality laser color to your business.
Maintain your business, not your printer
Designed with ease-of-use, real-time status, and supplies management features, the HP Color LaserJet 2605 series printer delivers high-quality color, while lowering your total cost of ownership by minimizing printer downtime.
HP Smart printing technology monitors and
automatically adjusts print cartridge characteristics to ensure consistent print quality throughout cartridge life.5 via the Internet when they are low.6 effortless printer maintenance. supplies status at a glance.
HP SureSupply helps you conveniently order supplies There are only four easily-replaceable supplies for The two-line, 16-character display shows printer and The HP Color LaserJet 2605 Toolbox provides easy
Superior HP print quality
The HP Color LaserJet 2605 series printer features an enhanced version of HP ImageREt 2400, a suite of innovative technologies developed to provide high-quality color documents and images. These color laser technologies include HP ColorSphere toner, HP Smart printing technology, and high resolution imaging. The HP Color LaserJet 2605 series printer is designed together with the new HP ColorSphere toner and HP papers to provide optimized printing results. The new HP ColorSphere toner enables a wider range of color and higher gloss over previous HP color toners. HP ColorSphere toner particles are designed to be an extremely consistent size and shape. This consistency helps the particles fit together better on the page, giving you more consistent color in your prints, with subtle shades. Improved fusing technologies work in combination with the new toner for brilliant, intense colors every time you print.

remote access to printer settings, status information, the users guide, and self-help and troubleshooting tips.
HPs commitment to reliability lowers your labor costs by virtually eliminating employee downtime due to troubleshooting and printer servicing. In fact, HP recently won its 14th award in a row from PC Magazines 18th Annual Reader Satisfaction Survey. Readers evaluated printer manufacturers on a variety of criteria, including reliability and the quality of technical support.
Service and support from HP
HPs expert knowledge will help you make the most of your printer and ensure your equipment is running at peak efficiency. Start with a one-year, limited hardware, return to authorized service center warranty, backed by free telephone and Web support from the award-winning HP Customer Care. To further guarantee trouble-free operation, upgrade your printer with extended service and support options.
Using genuine HP supplies ensures availability of all HP printing features. For more information, visit www.hp.com/go/suresupply.

Technical specifications

HP Color LaserJet 2605dn printer (Q7822A)
HP Color LaserJet 2605dtn printer (Q7823A)
Print speed First page out Resolution Processor Memory Photo memory cards supported Duty cycle Media Media handling Output Sizes Weights Types Connectivity Interfaces Languages and fonts Client operating systems Network operating systems Network protocols Dimensions (W by D by H) Weight Whats in the box
Black: up to 12 ppm letter; color: up to 10 ppm letter 20 seconds letter HP ImageREt (Resolution Enhancement technology) MHz 64 MB built-in; expandable to 320 MB with one open, industry-standard, 100-pin DIMM slot CompactFlash, SmartMedia, Multi Media, Memory Stick, Memory Stick PRO, SD, xD Picture Card Up to 35,000 pages per month Priority feed tray 1 for special media, 250-sheet multipurpose tray 2, automatic twoPriority feed tray 1 for special media, sided printing 250-sheet multipurpose tray 2, 250-sheet input tray 3, automatic two-sided printing 125-sheet face down bin Priority feed tray 1, tray 2 and tray 3: 3 by 5 in to 8.5 by 14 in (76.2 by 127 mm to 216 by 356 mm); letter, legal, executive, No. 10 envelopes, Monarch envelopes; Automatic two-sided printing: letter, legal Priority feed tray 1, tray 2: 16 to 47 lb (60 to 176 g/m2), up to 53 lb (200 g/m2) with HP laser cover papers, up to 59 lb (220 g/m2) with HP laser glossy photo papers; Tray 3, automatic two-sided printing: 16 to 28 lb (60 to 163 g/m2) Paper (plain, letterhead, prepunched, bond, color, rough, preprinted, recycled), HP Color Laser Glossy Photo Paper, HP Color Laser Glossy Brochure Paper, HP Color Laser Matte Brochure Paper, HP Color Laser Matte Photo & Imaging Paper, HP Color Laser Soft Gloss Presentation Paper, HP color laser transparencies, labels, envelopes, cardstock Hi-Speed USB 2.0 port, built-in 10/100 Base-TX Ethernet/Fast Ethernet print server HP PCL 6 and HP postscript level 3 emulation; 80 scalable TrueTypeTM fonts Microsoft Windows 2000, XP 32-Bit, Server 2003; Mac OS X v10.2.8, 10.3 and 10.4 and higher (complete solution); UNIX, Linux, and OS/2 (driver software only) Via built-in print server: Microsoft Windows 2000, XP 32-bit, Server 2003; Mac OS X v10.2.8, 10.3 and 10.4 and higher Via built-in print server: TCP/IP (IP Direct Mode, LPD, SLP, Bonjour, BOOTP/DHCP/AutoIP, WINS, SNMP v1, HTTP, Novell) 16.1 by 17.8 by 15.5 in (407 by 453 by 395 mm) 16.1 by 17.8 by 19.4 in (407 by 453 by 492 mm) 43.8 lb (19.9 kg) 52.1 lb (23.6 kg) 2605dn printer, power cable, CD (includes the User Guide and printer software), 2605dtn printer (includes photo card reader), power cable, CD (includes the User Network Getting Started Guide, output tray extension, paper tray cover, 2,500-page Guide and printer software), Network Getting Started Guide, 250-sheet input tray 3, HP Color LaserJet Black Print Cartridge with HP ColorSphere Toner, and 2,000-page output tray extension, paper tray cover, 2,500-page HP Color LaserJet Black Print HP Color LaserJet Cyan, Yellow, and Magenta Print Cartridges with Cartridge with HP ColorSphere Toner, and 2,000-page HP Color LaserJet Cyan, HP ColorSphere Toner7 Yellow, and Magenta Print Cartridges with HP ColorSphere Toner7

Ordering information

Operating environment Operating temperature Recommended temperature Storage temperature Recommended relative humidity Acoustics8 Sound power Bystander sound pressure Power specifications 59 to 90.5 degrees F (15 to 32.5 degrees C) 68 to 81 degrees F (20 to 27 degrees C) -4 to 104 degrees F (-20 to 40 degrees C) 20 to 70 percent, non-condensing Product HP Color LaserJet 2605dn printer HP Color LaserJet 2605dtn printer Connectivity accessories HP Jetdirect en1700 USB 2.0 Print Server HP Jetdirect en3700 USB 2.0 Print Server HP Jetdirect ew2400 wireless USB 2.0 Print Server Paper handling 250-sheet input tray 3 HP print cartridges with HP ColorSphere Toner7 HP Color LaserJet Black Print Cartridge (2,500-pages) HP Color LaserJet Cyan Print Cartridge (2,000-pages) HP Color LaserJet Yellow Print Cartridge (2,000-pages) HP Color LaserJet Magenta Print Cartridge (2,000-pages) Memory HP 128 MB 100 MHz Synchronous DRAM DIMM HP 64 MB 100 MHz Synchronous DRAM DIMM HP 32 MB 100 MHz Synchronous DRAM DIMM Cables USB cable, 2-meter Service and support HP 2-year/1-time Replacement Color LaserJet 2605 HW Service HP 3-year Next Business Day Exchange Color LaserJet 2605 HW Service HP 3-year Return to Depot Color LaserJet 2605 HW Service HP Network Install 1 Personal Printer Paper www.hp.com/go/everydaypapers USA: 1-800-477-5010 Number Q7822A Q7823A J7988G J7942G J7951G Q6459A Q6000A Q6001A Q6002A Q6003A Q7709A Q7708A Q7707A Q6264A UD929E UC733E HC123E H3110E
Printing: 6.1 B(A), Standby: 4.6 B(A) Printing: 47 dB(A), Standby: 32 dB(A) 110-volt models: 110 to 127 VAC ( 10 percent), 60 Hz ( 3 Hz) 220-volt models: 220 to 240 VAC ( 10 percent), 50 Hz ( 3 Hz) Power consumption9 2605dn 2605dtn Printing 255 watts 260 watts Standby 18 watts 18 watts Off <1 watt <1 watt Typical Electricity Consumption (TEC): 2.946 kWh/Week ENERGY STAR qualified models; see: www.hp.com/go/energystar Product certifications Safety certifications IEC 60950-1 (International), EN 60950-1 (EU), IEC 60825-1+A1+A2, UL/cUL Listed (US/Canada), other safety approvals as required by individual countries EMC certifications CISPR 22:1993 +A1 +A2/EN 55022:1998 +A1 +A2 Class B, EN 61000-32:2000, EN 61000-3-3:1995+A1, EN 55024:1998+A1 +A2 FCC Title 47 CFR, Part 15 Class B (USA), ICES-003, Issue 4, (Canada), other EMC approvals as required by individual countries One year, limited hardware, return to authorized service center warranty Warranty To learn more, please visit www.hp.com/go/suresupply HP SureSupply enabled
Approximate page yield based on five percent coverage. Configuration tested: base model, simplex printing, A4 paper at an average of 12 ppm. Values are subject to change. For current information see www.hp.com/support. 9 Values subject to change. See www.hp.com/support for current information. Power numbers are the highest values measured using all standard voltages.

Copyright 2006-2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
ENERGY STAR and the ENERGY STAR logo are registered U.S marks. Microsoft, Windows, Windows XP, and Windows NT are U.S. registered trademarks of Microsoft Corp. TrueType is a U.S. trademark of Apple Computer, Inc. Linux is a U.S. registered trademark of Linus Torvalds. UNIX is a registered trademark of The Open Group.

Printed in the U.S.A.

For more information, visit our website at www.hp.com
4AA0-3474ENUC, November 2007, Rev. 2.3