HP LaserJet 3052/3055 All-in-One
Work just got a little easier with this All-in-One product that delivers a no-wait first page out, outstanding performance, and renowned HP reliabilityall from an intelligent, compact design that fits your desktop.
Versatility in a compact, flatbed design
Count on one product to print, copy, fax, and
Work smarterand more simply
Reduce user intervention. To handle the demands
scan. Relax, knowing you can count on HPs proven reliabilitytrusted by millions of people every day.
Enjoy simple office integration. The product
of your workteam, the product comes standard with a 250-sheet input tray, a 10-sheet priority feed slot, and a 50-sheet automatic document feeder (ADF).
Maximize office efficiency. With 64 MB RAM
features built-in support for all popular print languages, including HP PCL5e, HP PCL6, and HP postscript level 3 emulation, so you dont have to worry about compatibility.
Share the All-in-One convenience. Easily connect
and a durable, long-lasting engine, this product easily handles the volume demands of small workteams.
Print professional documents with genuine
multiple users with standard 10/100 TCP/IP networking and take advantage of simple direct connections with the Hi-Speed USB 2.0 port.
Professionally print, copy, fax,1 and scan
Expect fast, high-quality output. With speeds of
up to 19 pages per minute (ppm) letter, youll get great-looking documents in no time at all.
Work confidentlythis product wont hold you
up. Instant-on Technology delivers fast first page out speedsas low as 8 secondsso you wont waste valuable time waiting for the device. You can pick up your completed job before our competitors products have begun warming up.
Send and receive faxes with ease.
HP print cartridges. The HP LaserJet Q2612A Black Print Cartridge delivers HPs legendary quality and reliability. The print cartridge, Ultraprecise toner, and imaging drum are integrated into one supply, so you refresh the entire printing system every time you replace a cartridge. Designed to work together with the printer, the cartridge is critical to achieving consistent, high-quality results. Also, enjoy convenient online ordering of HP print cartridges with HP SureSupply.
Depend on effortless interactions. The control
panels intuitive, 2-line, 16-character backlit display makes the product easy to use and maintainno training required. HP printing and imaging systems help you create powerful, professional communications easily. Imaging devices, supplies, accessories, and services are designed together to work together and are invented to meet your business needs.
The HP LaserJet 3055 All-in-One (AiO) features 33.6 kbps faxing (v 34, Super G3) with digital storage for up to 110 pages.
Faxing is available with the HP LaserJet 3055 AiO only.
1 50-sheet ADF scanner quickly processes documents 2 Flatbed scanner for books or documents up to letter-size 3 Easy-to-use control panel with 10-key number pad and 2-line by 16-character display provides effortless interaction with each of the All-in-Ones functions 4 100-sheet face-down output bin 5 10-sheet priority slot 6 Adjustable 250-sheet input tray 7 Security-lock slot for securing the All-in-One with a cable lock (available for purchase via a third-party vendor) 8 10/100 wired Ethernet network port 9 Hi-Speed USB 2.0 port MB device memory and 264 MHz processor quickly and easily handle complex print jobs 11 RJ-11 line-out telephone port 12 RJ-11 fax port
HP LaserJet 3055 AiO shown

Series at a glance

HP LaserJet 3052 AiO Print, copy, and scan from one compact device

Built-in faxing

HP LaserJet 3055 AiO Base model, plus:
With remarkable versatility and HPs legendary reliability, this compact performer is the perfect fit for your small office or workteam.
Versatile, professional product
Reliable, efficient performance is a necessity in a busy small office. With built-in 10/100 TCP/IP networking and easy, walk-up copying, scanning, and faxing,2 the HP LaserJet 3052/3055 AiO improves productivity. You can create high-quality documents with crisp text and sharp graphics at fast print and copy speeds of up to 19 ppm letter.
Industry-leading reliability
The reliability of HP equipment, support, and service provides the solid foundation for user productivity. In fact, HP recently won its 14th award in a row from PC Magazines 18th Annual Reader Satisfaction Survey. Readers evaluated printer manufacturers on a variety of criteria, including reliability and the quality of technical support. Instead of experiencing frustration and expensive downtime, users can get their work done!

Compact design

The space-saving design creates such a small footprint that the product can fit almost anywhere without intruding on valuable desk space.

Award-winning HP support

HP offers a variety of support options to assist you in the setup and maintenance of the HP LaserJet 3052/3055 AiO. HPs expert knowledge will help you make the most of your All-in-One and ensure your equipment is running at peak efficiency. Start with a one-year, limited warranty, backed by free telephone support from the award-winning HP Customer Care. To further guarantee trouble-free operation and maximize the potential of your HP LaserJet All-inOne, consider upgrading service and support options such as installation and extendedwarranty support.

Superb paper-handling

A wide variety of documents can be scanned and copied, including books and other bound documents, using the flatbed scanner. The 50-sheet automatic document feeder enables unattended scanning and copying of multi-page documents. With two input traysa 250-sheet input tray and a 10-sheet priority trayyou wont need to worry about removing your regular printing paper for special projects, and your office will stay productive.

Technical specifications

Print and copy speed3 First page out Print resolution Copying Faxing
HP LaserJet 3052 AiO (Q6502A)
HP LaserJet 3055 AiO (Q6503A)
Scanning Processor Memory Duty cycle Paper handling Input Output Sizes Weights Types Connectivity Interfaces Languages Fonts5 Client operating systems Network operating systems6 Network protocols6 Security Dimensions (w by d by h) Weight with print cartridge Whats in the box
Up to 19 ppm letter Printing: less than 8 seconds letter; copying: less than 8.1 seconds letter Up to 1200 by 1200 dpi Resolution: up to 600 by 600 dpi, 24 bit depth; settings: contrast (lighter/darker), resolution copy quality (draft, text, mixed, film photo, and picture), reduce/enlarge 25 to 400%, copy collation, number of copies, paper size Not available V.34 fax modem: 3 seconds per page,4 fax speed: up to 33.6 kbps; resolution best mode: 300 by 300 dpi; digital storage for up to 110 pages, fax forwarding, delayed sending, ring detection, fax polling, broadcasting to up to 119 locations, speed-dial to up to 120 numbers (119 group dials), auto fax reduction, junk barrier, PC interface, and auto redialing supported Resolution: up to 1200 by 1200 dpi 24 bit (up to 19,200 dpi enhanced); interfaces: Walk-up scanning via front control panel with Scan-to button (software preconfiguration required), remote scanning via HP LaserJet Scan, and TWAIN- or WIA-compliant software; supported file types: JPEG, TIF, BMP, GIF, PDF, PNG 264 MHz 64 MB RAM 7,000 pages per month 10-sheet priority slot, 250-sheet tray, 50-sheet ADF 100 sheet face-down output bin Priority slot, 250-sheet tray: 3 by 5 in (76 by 127 mm) to 8.5 by 14 in (216 by 356 mm); letter, legal, envelopes (No. 5 1/2 Baronial through No. 11), index cards, postcards ADF: 5.5 by 5.5 in (127 by 127 mm) to 8.5 by 15 in (215.9 by 381 mm); letter, legal Priority slot, 250-sheet tray: 16 to 43 lb (60 to 163 g/m2); ADF: 16 to 24 lb (60 to 90 g/m2) Paper (plain, preprinted, prepunched, bond, color, glossy, letterhead, light, heavy, recycled, rough), envelopes, transparencies, labels, cardstock Hi-Speed USB 2.0 port, 10/100 TCP/IP Ethernet network port, RJ-11 fax port, RJ-11 line-out telephone port HP PCL6, HP PCL5e, HP postscript level 3 emulation, PostScript Printer Description (PPD) 45 scalable TrueType, 35 PostScript Windows 2000, XP Home, XP Professional, Mac OS X v10.2.8, v10.3, v10.4 and higher (full solution) Windows Server 2003 (print and scan only via USB port, print only via network) Via built-in 10/100 TCP/IP Ethernet connection: Windows 2000, XP, XP 64-Bit, Server 2003; Novell NetWare NDPS services via TCP/IP only on 3.2, 4.2, 5.x, 6.x; HP Gateway (TCP/IP raw only) and Novell LPD gateway; Apple Mac OS X v10.2.8, v10.3, v10.4 and later; Bonjour discovery supported; Red Hat Linux 6.x and later; SuSE Linux 6.x and later; HP-UX 10.20, 11.x; Solaris 2.5x, 2.6, 7, 8, 9, 10 (SPARC systems only); IBM AIX 3.2.5 and later; MPE-iX; Citrix MetaFrame; Windows Terminal Services Via built-in 10/100 Ethernet connection: TCP/IP: IP Direct Mode, LPD, SLP, Bonjour, BOOTP/ DHCP/ AutoIP, WINS, SNMP v 1, and HTTP Security-lock slot for securing the All-in-One with a cable lock (available for purchase via a third-party vendor) 19.6 by 14.9 by 16 in (497 by 378 by 406 mm) 27.4 lb (12.4 kg) HP LaserJet 3052 AiO, power cord(s), HP LaserJet Q2612A Black Print Cartridge, Getting HP LaserJet 3055 AiO, power cord(s), HP LaserJet Q2612A Black Print Cartridge, Getting Started Started Guide, support flyer, software and documentation CDs, control panel faceplate, Readiris Guide, support flyer, software and documentation CDs, control panel faceplate, Readiris PRO Text PRO Text Recognition Software, 250-sheet tray, ADF input support, output bin support Recognition Software, 250-sheet tray, ADF input support, output bin support, phone cord(s) Hi-Speed USB 2.0 port, 10/100 TCP/IP Ethernet network port

Ordering information

Environmental ranges Temperature Relative humidity Altitude Acoustics7 Power requirements8 Power consumption8 Active Active copy Ready Maximum operating: 59 to 90.5 degrees F (15 to 32.5 degrees C) Storage: -4 to 104 degrees F (-20 to 40 degrees C) Non-operating: 0 to 95% Operating: 10 to 80% 0 to 10,000 ft (0 to 3,040 m) Power: active (copying): 6.7 B(A); Ready: Inaudible Pressure (bystander): active (copying): 53 dB(A), Ready: Inaudible Input voltage: 110 to 127 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz), 4.5 amp 220 to 240 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz), 2.3 amp 300 watts PowerSave 290 watts Off 13 watts Typical Electricity Consumption (TEC): 2.199 kWh/Week 10 watts 0.07 watts Product HP LaserJet 3052 All-in-One HP LaserJet 3055 All-in-One Connectivity HP Jetdirect en1700 USB 2.0 Print Server10 HP Jetdirect en3700 USB 2.0 Print Server11 HP Jetdirect ew2400 wireless USB 2.0 Print Server11 HP Jetdirect 175x Fast Ethernet USB external Print Server11 Supplies HP LaserJet Black Print Cartridge with Ultraprecise Toner. Average cartridge yield 2,000 standard pages.9 Service and support 3 year Return to Depot Service 3 year Next Business Day Exchange Service 3 year Next Business Day Onsite Service On-site installation and network configuration Paper www.hp.com/go/everydaypapers USA: 1-800-477-5010 Third-party solutions www.hp.com/go/gsc
Number Q6502A Q6503A J7988G J7942G J7951G J6035G Q2612A

Certifications EMC

ENERGY STAR qualified models; see: http://www.hp.com/go/energystar
CISPR 22: 1993 +A1+A2/EN 55022:1994+A1+A2 - Class B; EN 61000-3-2: 1995/A14:2000; EN 61000-3-3: 1995+A1; EN 55024: 1998+A1+A2; FCC Title 47 CFR, Part 15 Class B 2/ICES-003, Issue 3; GB9254-1998 IEC 60950-1: 2001/EN 60950-1: 2001+A11; IEC 60825-1: 1993 + A1:1997 + A2: 2001/EN 60825-1: 1994 + A1: 2002 + A2: 2001 (Class 1 Laser/LED Product); GB4943-1995 TBR-21: 1998; EG 201 121: 1998, FCC Part 68, Industry Canada CS03, NOM-151-SCTI1999 (Mexico) One-year limited warranty To learn more, please visit www.hp.com/go/SureSupply
U9809E U9810E U9811E H3110E
Safety Telecom (3055 only) Warranty HP SureSupply enabled
Supports printing only, no software scan, no webscan. Supports printing only, no webscan.
Exact speed varies depending on the system configuration, software application, driver, and document complexity. Based on standard ITU-T test image #1 at standard resolution. More complicated pages or higher resolution will increase the transmission time. PCL5e support is provided by the PCL5 driver. Onboard fonts provided are Line Printer and Courier. 6 Not all protocol and operating system combinations are supported. For more information, go to: www.hp.com/support/net_printing. 7 Acoustic values are subject to change. See www.hp.com/support for current information. Configuration tested: base model, simplex printing, A4-size at average print speed of 18 ppm and average copy speed of 14 ppm. 8 Values subject to change. See www.hp.com/support for current information. Power reported is the highest value measured using all standard voltages. 9 Declared yield value in accordance with ISO/IEC 19752.

Copyright 2006-2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
ENERGY STAR and the ENERGY STAR logo are registered U.S marks. Windows and Windows XP are U.S. registered trademarks of Microsoft
Corporation. PostScript is a trademark of Adobe Systems Incorporated. Linux is a U.S. registered trademark of Linus Torvalds. Printed in the U.S.A.
For more information visit our website at www.hp.com
4AA0-3469ENUC, 07/2007, Rev. 2.2

Changing the default tray configuration..44 Using the all-in-one volume controls...45 Changing the alarm volume...45 Changing the volume for the fax...45 Changing the ring volume of the fax...46 Changing the all-in-one control-panel key-press volume.Printing Using features in the Windows printer driver...48 Creating and using quick sets....48 Creating and using watermarks....49 Resizing documents....49 Setting a custom paper size from the printer driver..50 Using different paper and printing covers....50 Printing a blank first page or last page...50 Printing multiple pages on one sheet of paper...51 Printing on both sides....51 To print on both sides automatically (HP LaserJet 3390/3392 all-in-one).52 To print on both sides manually (HP LaserJet 3050/3052/3055 all-in-one).52 To print on both sides manually (HP LaserJet 3390/3392 all-in-one)..54 Using features in the Macintosh printer driver....55 Creating and using presets in Mac OS X V10.3 and Mac OS X V10.4..55 Printing a cover page (Macintosh)...56 Printing multiple pages on one sheet of paper (Macintosh)..56 Printing on both sides (Macintosh)....57 To print on both sides automatically (HP LaserJet 3390/3392 all-in-one).57 To print on both sides manually (HP LaserJet 3050/3052/3055 all-in-one).57 To print on both sides manually (HP LaserJet 3390/3392 all-in-one) (Macintosh)....59 Selecting an output location (HP LaserJet 3390/3392 all-in-one)..60 Printing on special media.....61 Printing on special media (HP LaserJet 3050/3052/3055 all-in-one)..61 Printing on special media (HP LaserJet 3390/3392 all-in-one)..62 Transparencies and labels....63 Custom-size media and card stock....63 Colored paper....63 Envelopes.....64 Heavy paper....64 Letterhead and preprinted forms...64 Canceling a print job.... 6 Fax Basic fax features and tasks....68 Fax control-panel buttons....68 Specifying the fax settings....68 Setting the time and date...69 Setting the fax header...69 Sending faxes....70 Using manual dial.....73 Redialing manually....74
To redial manually...74 Canceling a fax job....75 To cancel the current fax job... To cancel a fax job by using the Fax Job Status..75 Changing the default light/dark (contrast) setting...75 Changing resolution settings...76 Changing the default glass-size setting...77 Selecting tone-dialing or pulse-dialing mode..77 Changing the redial settings....78 Changing autoreduction settings for incoming faxes..79 Blocking or unblocking fax numbers...80 Advanced fax features and tasks....81 Using speed-dial entries, one-touch keys, and group-dial entries..81 Using dialing characters....81 To insert a pause...81 To program or edit speed-dial entries and one-touch keys..82 To delete speed-dial entries and one-touch keys..83 To program speed-dial entries or one-touch keys quickly..83 To manage group-dial entries...84 To program group-dial entries...84 To delete group-dial entries...84 To delete an individual from a group-dial entry..85 To delete all phone book entries..85 Inserting a dial prefix....86 Sending a delayed fax....Using billing codes.... 8 Reprinting a fax.... Automatic two-sided printing (duplexing) of received faxes (HP LaserJet 3390/3392 all-in-one only).....90 Deleting faxes from memory.... Using fax forwarding....91 Using fax polling....91 Changing the silence-detect mode....92 Creating stamp-received faxes...92 Setting the fax-error-correction mode...93 Changing the V.34 setting....93 Changing the sound-volume settings...94 To change the fax-sounds (line-monitor) volume (HP LaserJet 3050 all-inone).....94 To change the fax-sounds (line-monitor) volume (HP LaserJet 3055/3390/3392 all-in-one)....94 To change the ring volume....94 Fax logs and reports.... Printing the fax activity log....95 Printing a fax call report....96 Setting print times for the fax call report...96 Including the first page of each fax on the fax call report...97 Printing a phone book report...97 Printing the billing-code report....97 Printing the block-fax list... 8 9

Replacing and recycling supplies....285 HP policy on non-HP supplies....285 Resetting the all-in-one for non-HP supplies (HP LaserJet 3390/3392 all-inone)....285 HP fraud hotline....285 Cleaning the all-in-one....287 To clean the exterior....287 To clean the scanner glass and white platen (HP LaserJet 3050 all-in-one).287 To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-in-one).288 To clean the lid backing (HP LaserJet 3052/3055/3390/3392 all-in-one).289 To clean the automatic document feeder (ADF) pickup roller assembly (HP LaserJet 3052/3055/3390/3392 all-in-one)...290 Cleaning the paper path....293 To clean the paper path from HP ToolboxFX..293 To clean the paper path from the all-in-one control panel..294 Changing the print cartridge....295 Changing the automatic document feeder (ADF) on the HP LaserJet 3390/3392 all-in-one.297 Changing the automatic document feeder (ADF) pickup roller and load arm assembly (HP LaserJet 3052/3055/3390/3392 all-in-one)....Troubleshooting Troubleshooting checklist.... Clearing jams.....308 Causes of jams....308 Tips to avoid jams.... Where to look for jams.... Print cartridge area....309 Input trays (HP LaserJet 3050/3052/3055 all-in-one)..311 Input trays (HP LaserJet 3390/3392 all-in-one)...312 Output bin.....315 Straight-through output path (HP LaserJet 3390/3392 all-in-one)..315 Automatic two-sided printing (duplexing) path (HP LaserJet 3390/3392 all-in-one)..317 Jams occur in the automatic document feeder (ADF)...320 Control-panel messages.....323 Alert and warning messages...323 Alert and warning message tables...323 Critical error messages... Critical error message-tables....330 Print problems....332 Print quality problems....332 Improving print quality...332 Understanding print-quality settings..332 To temporarily change print-quality settings.332 To change print-quality settings for all future jobs.332 Identifying and correcting print defects..333 Print-quality checklist...333 General print-quality issues...333 Media-handling problems....337 Print-media guidelines...338 Solving print-media problems...338
Performance problems...339 Fax problems..... Problems receiving faxes....341 Problems sending faxes....343 Voice-call problems....345 Media-handling problems....345 Performance problems...346 Copy problems.....347 Preventing problems.... Image problems....347 Media-handling problems....348 Performance problems...350 Scan problems.....351 Solving scanned-image problems...351 Scan-quality problems....353 Preventing problems...353 Solving scan-quality problems...353 Network problems.....354 Verifying that the all-in-one is on and online...354 Resolving communication problems with the network...354 Control-panel display problems.... Stapler problems (HP LaserJet 3392 all-in-one)...356 Troubleshooting PostScript (PS) errors....357 Troubleshooting common Macintosh problems....358 Problems with Mac OS X V10.3 and Mac OS X V10.4..358 Troubleshooting tools....359 All-in-one pages and reports....359 Demo page....359 Configuration page... Supplies Status page (HP LaserJet 3390/3392 all-in-one)..359 Fax reports.... Fax activity log....361 Fax call report....361 Phone book report....361 Billing-code report....362 HP ToolboxFX....362 To view HP ToolboxFX...362 Troubleshooting tab...362 Service menu..... Restoring the factory-set defaults...363 Cleaning the paper path... T.30 protocol trace...364 Archive print...364 Appendix A Accessories and ordering information Supplies..... Memory (HP LaserJet 3390/3392 all-in-one)...366 Cable and interface accessories....366 Paper-handling accessories (HP LaserJet 3390 all-in-one)...366 User-replaceable parts....367

For best results, use conventional 80-g/m2 or 20 lb paper. Make sure that the paper is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure about what type of paper you are loading (such as bond or recycled), check the label on the package of paper. Some paper causes print quality problems, jamming, or damage to the all-in-one.

Table 3-1 Paper usage

Symptom Poor print quality or toner adhesion Problems with feeding Problem with paper Too moist, too rough, too smooth, or embossed Solution Try another kind of paper that has a smoothness rating of 100-250 Sheffield and has 4-6 % moisture content. Check the all-in-one and make sure that the appropriate media type has been selected. Dropouts, jamming, or curl Increased gray background shading Excessive curl Problems with feeding Stored improperly Might be too heavy Too moist, wrong grain direction, or short-grain construction Store paper flat in its moistureproof wrapping. Use lighter paper. Use long-grain paper. Use the straight-through output path (HP LaserJet 3390/3392 all-in-one only). Check the all-in-one and make sure that the appropriate media type has been selected. Jamming or damage to all-in-one Problems with feeding Cutouts or perforations Ragged edges Do not use paper with cutouts or perforations. Use good quality paper.
NOTE The all-in-one uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with the fuser temperature of 200C (392) for 0.1 second. Do not use letterhead that is printed with low-temperature inks, such as those used in some types of thermography. Do not use raised letterhead. Do not use transparencies that are designed for inkjet printers or other low-temperature printers. Use only transparencies that are specified for use with HP LaserJet printers.

Labels

For the HP LaserJet 3050/3052/3055 all-in-one, HP recommends that you print labels from the priority input slot. For the HP LaserJet 3390/3392 all-in-one, HP recommends that you print labels from the single-sheet priority input slot (tray 1) and use the straight-through output path. See Loading media into the input trays for more information. CAUTION Do not feed a sheet of labels through the all-in-one more than once. The adhesive degrades and might damage the all-in-one.

Label construction

When selecting labels, consider the quality of the following components: Adhesives: The adhesive material should be stable at 200C (392F), the maximum fuser temperature. Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams. Curl: Before printing, labels must lie flat with no more than 13 mm (0.5 inch) of curl in any direction. Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.

Use the < or the > button to select Tray 1 (or tray 2 or optional tray 3), and then press Use the < or the > button to select Paper size, and then press Use the < or the > button to select the size. Press to save your selection.
To change the default media type for a tray 1. 2. 3. 4. 5. 6. 7. Press Menu. Use the < or the > button to select System setup, and then press Use the < or the > button to select Paper setup, and then press.
Use the < or the > button to select Tray 1 (or tray 2 or optional tray 3), and then press Use the < or the > button to select Paper type, and then press Use the < or the > button to select the type. Press to save your selection.
Using the all-in-one volume controls
You can control the volume of the following sounds: The alarm sound that the all-in-one emits when it requires attention, such as when the all-in-one door is open. The beeps that are emitted when you press the all-in-one control-panel buttons. The phone line sounds for outgoing faxes. The ring volume for incoming faxes.
Changing the alarm volume
The alarm sounds when the all-in-one presents an alert or critical error message. The alarm duration length is one second. To change the alarm volume 1. 2. 3. 4. 5. 6. Press Menu. Use the < or the > button to select System setup, and then press.
Use the < or the > button to select Volume settings, and then press Press to select Alarm volume.
Use the < or the > button to select Off, Soft, Medium, or Loud. Press to save your selection.
NOTE The factory-set default for the alarm volume is Soft.
Changing the volume for the fax
This setting determines the volume of various fax sounds that occur when the all-in-one is sending or receiving fax jobs. To change the volume for the fax 1. 2. 3. Press Volume. Use the < or the > button to select Off, Soft, Medium, or Loud. Press to save your selection. NOTE The factory-set default is Soft.
Changing the ring volume of the fax
The fax ring sounds when the all-in-one is initially sending or receiving a call. The ring duration length depends on the local telecom ring-pattern length. To change the ring volume of the fax 1. 2. 3. 4. 5. 6. Press Menu. Use the < or the > button to select System setup, and then press.

Creating and using quick sets
Use quick sets to save the current driver settings for reuse. For example, you can save the pageorientation, print-on-both-sides, and paper-source settings in a quick set. Quick sets are available on most printer-driver tabs. You can save up to 25 Print Task Quick Sets. NOTE The printer driver might report that 25 Print Task Quick Sets have been defined when fewer than 25 are visible. Some predefined Print Task Quick Sets, which do not apply to your product, might be included and are counted in the total number. To create a quick set 1. 2. 3. 4. Open the printer driver (see Gaining access to the printer drivers). Select the print settings that you want to use. In the Print Task Quick Sets box, type a name for the selected settings (for example "Quarterly Report" or "My Project Status"). Click Save.
To use quick sets 1. 2. 3. Open the printer driver (see Gaining access to the printer drivers). Select the quick set that you want to use from the Print Task Quick Sets drop-down list. Click OK. The product is now set to print according to the saved settings in the quick set. NOTE To restore printer-driver default settings, select Default Print Settings from the Print Task Quick Sets drop-down list.

Chapter 5

Creating and using watermarks
A watermark is a notice, such as "Confidential," that is printed in the background of each page of a document. To use an existing watermark 1. 2. 3. 4. 5. Open the printer driver (see Gaining access to the printer drivers). From the Effects tab, click the Watermarks drop-down list. Click the watermark that you want to use. If you want the watermark to appear only on the first page of the document, click First Page Only. Click OK. The product is now set to print the watermark that you have selected.
To remove the watermark, click (none) in the Watermarks drop-down list.

Resizing documents

Use the document resizing options to scale a document to a percentage of its normal size. You can also choose to print a document on a different size paper, with or without scaling. To reduce or enlarge a document 1. 2. Open the printer driver (see Gaining access to the printer drivers). On the Effects tab, next to % of normal size, type the percentage by which you want to reduce or enlarge your document. You can also use the scroll bar to adjust the reduce or enlarge percentage. 3. Click OK. The product is now set to scale the document to the reduce or enlarge percentage that you selected.
To print a document onto a different paper size 1. 2. 3. 4. 5. Open the printer driver (see Gaining access to the printer drivers). On the Effects tab, click Print Document On. Select the target paper size to print on. To print the document on the target paper size without scaling it to fit, make sure that the Scale to Fit option is not selected. Click OK. The product is now set to print the document as you specified.

Divide the document into smaller sections, and then send the document as multiple fax jobs. To send a fax by using a group-dial entry 1. 2. Load the document into the automatic document feeder (ADF) input tray or on the flatbed scanner. Press the one-touch key for the group. Press Phone Book, use the alphanumeric buttons to specify the group-dial entry, and then press. 3. 4. Press Start Fax. If the pages that you want to send are in the ADF, then faxing begins automatically. If the all-in-one ADF sensor detects that no document is loaded into the ADF input tray, Send from glass? 1=Yes 2=No appears on the control-panel display. To send the fax from the flatbed scanner, press 1 to select YES, and then press. After you press 5. , Load page:X Press appears on the control-panel display. (or place the
After scanning the page, Another page? 1=Yes 2=No appear on the control-panel display. 6. If you have more pages to scan, press 1 to select YES, and then repeat step 5 for each page of the fax job. -orIf you are finished, press 2 to select NO. The all-in-one scans the document into memory and sends the fax to each number specified. If a number in the group is busy or does not answer, the all-in-one redials the number based on its redial setting. If all redial attempts fail, the all-in-one updates the fax activity log with the error and proceeds to the next number in the group. To send a fax to a group manually (ad hoc faxing) Use the following instructions to send a fax to a group of recipients that has not been assigned a group-dial entry: 1. 2. Load the document into the automatic document feeder (ADF) input tray or on the flatbed scanner. Use the alphanumeric buttons. If the fax number that you are calling has been assigned a one-touch key, press that key. -orIf the fax number that you are calling has been assigned a speed-dial entry, press Phone Book, use the alphanumeric buttons to specify the speed-dial entry, and then press. 3. 4. Press.
To continue dialing numbers, repeat steps 2 and 3.
-orIf you are finished dialing numbers, go to the next step. 5. 6. Press Start Fax. If the pages that you want to send are in the ADF, then faxing begins automatically. If the all-in-one ADF sensor detects that no document is loaded into the ADF input tray, Send from glass? 1=Yes 2=No appears on the control-panel display. To send the fax from the flatbed scanner, press 1 to select YES, and then press. After you press 7. , Load page: X Press appears on the control-panel display. (or place the

Use the < or the > button to select Network report, and then press

Configuration page

The Configuration page lists the current settings and properties of the all-in-one. You can print a Configuration page from the all-in-one or HP ToolboxFX. To print the Configuration page from the allin-one, complete the following steps. 1. 2. 3. On the control , press Menu. Use the < or the > button to select Reports, and then press.
Use the < or the > button to select Config report, and then press
A second page also prints. On that page, the Fax Settings and Imaging Settings sections provide details about the all-in-one fax settings.

IP configuration

You can configure the IP address manually or automatically.

Manual configuration

To configure IP manually 1. 2. 3. 4. 5. 6. On the control , press Menu. Use the < or the > button to select Network config., and then press Use the < or the > button to select TCP/IP config, and then press Use the < or the > button to select Manual, and then press.
Use the alphanumeric buttons to type the IP address, and then press
If the IP address is incorrect, use the < or the > button to select NO, and then press. Repeat step 5 with the correct IP address, and then repeat step 5 for the subnet mask and default gateway settings.

Automatic configuration

To perform automatic configuration 1. 2. 3. 4. On the control , press Menu. Use the < or the > button to select Network config., and then press Use the < or the > button to select TCP/IP config, and then press Use the < or the > button to select Automatic, and then press.
It may take several minutes before the automatic IP address is ready for use. NOTE If you want to disable or enable specific automatic IP modes (such as BOOTP, DHCP, or AutoIP), these settings can be changed by using the embedded Web server or HP ToolboxFX only.
Link speed and duplex settings
To set link speed and duplex NOTE Incorrect changes to the link speed and duplex settings might prevent the all-in-one from communicating with other network devices. For most situations, the all-in-one should be left in automatic mode. Changes can cause the all-in-one to power cycle. Changes should only be made while the all-in-one is idle. 1. 2. 3. 4. On the control , press Menu. Use the < or the > button to select Network config., and then press Use the < or the > button to select Link Speed, and then press Use the < or the > button to select one of the following settings. Automatic 10T Full 10T Half 100TX Full 100TX Half NOTE The setting must match with the network all-in-one to which you are connecting (a network hub, switch, gateway, router, or computer). 5. Press. The all-in-one will power cycle.

Supported network protocols
The HP LaserJet 3052/3055/3390/3392 all-in-one supports the TCP/IP network protocol. It is the most widely used and accepted networking protocol. Many networking services utilize this protocol. The following table lists the networking services/protocols that are supported on the HP LaserJet 3052/3055/3390/3392 all-in-one. The following operating systems support network printing: Windows 98 SE Windows Me Windows 2000 Windows XP

Table 9-1 Printing

Service name port9100 (Direct Mode) Line printer daemon (LPD) Description Printing service Printing service
Table 9-2 Network all-in-one discovery
Service name SLP (Service Location Protocol) Description Device Discovery Protocol, used to help find and configure network devices. Used primarily by Microsoft-based software programs. Device Discovery Protocol, used to help find and configure network devices. Used primarily by Apple Macintosh-based software programs.
mDNS (multicast Domain Name Service - also known as rendezvous or bonjours)
Table 9-3 Messaging and management
Service name HTTP (hypertext transfer protocol) EWS (embedded Web server) SNMP (simple network management protocol) Description Allows Web browsers to communicate with embedded Web server. Allows a user to manage the all-in-one through a Web browser. Used by network programs for all-in-one management. SNMP V1 and standard MIB-II (Management Information Base) objects are supported.

Table 9-4 IP addressing

Service name DHCP (dynamic host configuration protocol) Description For Automatic IP address assignment. DHCP server provides the all-in-one with an IP address. Generally requires no user intervention for all-in-one to obtain IP address from a DHCP server. For Automatic IP address assignment. BOOTP server provides the all-in-one with an IP address. Requires administrator to input the all-in-one MAC hardware address on BOOTP server in order for all-in-one to obtain an IP address from that server. For Automatic IP address assignment. If neither a DHCP server nor a BOOTP server is present, this service allows the all-in-one to generate a unique IP address.
BOOTP (bootstrap protocol)

Auto IP

TCP/IP configuration
To operate correctly on a TCP/IP network, the all-in-one must be configured with valid TCP/IP network configuration parameters, such as an IP address that is valid for your network. CAUTION Changes to these settings might result in a loss of functionality with your all-inone. For example, network scanning, network faxing, or HP Web JetAdmin might stop working with certain settings changes.
Server-based, AutoIP, and manual TCP/IP configuration
When in a factory-default state and powered on, the all-in-one will first try to obtain its TCP/IP configuration using a server-based method, such as BOOTP or DHCP. If the server-based method fails, the all-in-one will then be configured using the AutoIP protocol. The all-in-one may also be configured manually. Manual-based tools include a Web browser, the all-in-one control panel, or the HP ToolboxFX utility. TCP/IP configuration values assigned manually will be retained when the all-inone is powered off/on. The all-in-one can also be reconfigured to use either server-based only (BOOTP and/or DHCP), and/or AutoIP only, or manual configuration of TCP/IP settings at any time.

LPD on Windows NT/2000 systems
This section describes how to configure Windows NT/2000 networks to use the all-in-one LPD (Line Printer Daemon) services. The process consists of two parts: Installing TCP/IP software (if not already installed). Configuring a network LPD all-in-one.
Installing TCP/IP software (Windows NT)
To install TCP/IP software (Windows NT) This procedure lets you check whether you have TCP/IP installed on your Windows NT system, and to install the software if necessary. NOTE You may need your Windows system distribution files or CDs to install TCP/IP components. 1. To check whether you have Microsoft TCP/IP Printing protocol and TCP/IP printing support: Windows 2000Click Start, Settings, Control Panel. Then double-click the Network and Dial-up Connections folder. Double-click the Local Area Connection for your network and click Properties. If Internet Protocol (TCP/IP) is listed and enabled in the list of components used by this connection, the necessary software is already installed. (See Configuring a network all-inone for Windows 2000 systems.) If not, go to step 2. NT 4.0Click Start, Settings, Control Panel. Then double-click the Network option to display the Network dialog box. If TCP/IP Protocol is listed in the Protocols tab, and Microsoft TCP/IP Printing is listed in the Services tab, you have already installed the necessary software. (See Configuring a network all-in-one for Windows NT 4.0 systems.) If not, go to step 2. 2. If you have not previously installed the software: Windows 2000In the Local Area Connection Properties window, click Install. In the Select Network Component Type window, select Protocol and click Add to add the Internet Protocol (TCP/IP). Follow the instructions on the screen. NT 4.0Click the Add button for each tab and install the TCP/IP Protocol and the Microsoft TCP/IP Printing service. Follow the instructions on the screen. When prompted, type the full path to the Windows NT distribution files (you may need your Windows NT workstation or server CD).
Enter TCP/IP configuration values for the computer: Windows 2000On the General tab in the Local Area Connection Properties window, select Internet Protocol (TCP/IP) and click Properties. NT 4.0You may be automatically prompted for TCP/IP configuration values. If not, select the Protocols tab in the Networks window and select TCP/IP Protocol. Then click Properties.
If you are configuring a Windows server, type the IP address, default gateway address, and subnet mask in the appropriate spaces. If you are configuring a client, check with your network administrator to learn whether you should enable automatic TCP/IP configuration or whether you should type a static IP address, default gateway address, and subnet mask in the appropriate spaces. 4. 5. Click OK to exit. If prompted, exit Windows and restart your computer for the changes to take effect.

Program the all-in-one Scan To button
Create, modify, or delete destinations
1. In the Hewlett-Packard program group, select Scan to start HP LaserJet Scan. NOTE 2. Pressing Start Scan on the all-in-one control panel also starts HP LaserJet Scan.
On the drop-down menu, select the action that you want to accomplish and then follow the onscreen instructions. Create a new destination. Set up a new destination using a settings wizard. Modify an existing destination. Select an existing destination and then use a settings wizard to make changes to the destination. Delete a destination. Select an existing destination and delete the destination after confirming its deletion.

Scan to e-mail

Scanning to e-mail is supported by Microsoft Outlook, Outlook Express, and Lotus Notes. NOTE To use this feature in Windows, an e-mail recipient must be programmed in the Scan to tab. See Programming the all-in-one Scan To button. For Macintosh operating systems, set up this function from the Monitor Device tab. See the HP Director online Help. 1. Load the originals that are to be scanned face-up in the automatic document feeder (ADF) input tray. Adjust the media guides to hold the originals in place. OR Lift the flatbed scanner lid and load the original that is to be scanned face-down on the flatbed scanner with the upper-left corner of the document at the lower-right corner of the glass. Gently close the lid. 2. 3. 4. On the all-in-one control panel, press Scan To. Use the < or the > button to select an e-mail recipient. Press Start Scan or. The scanned item is attached to an e-mail message, which is then sent automatically to the e-mail recipient that you selected.

Scan to a folder

To scan to a folder by using the Scan To button on the all-in-one control panel, use the following instructions. NOTE To use this feature in Windows, a folder must be set up in the Scan to tab prior to use. See Programming the all-in-one Scan To button. 1. Load the originals that are to be scanned face-up in the automatic document feeder (ADF) input tray, with the top of the document forward, and adjust the media guides. OR Lift the flatbed scanner lid and load the original that is to be scanned face-down on the flatbed scanner with the top, left corner of the document located in the lower-right corner of the glass. Gently close the lid. 2. 3. 4. On the all-in-one control panel, press Scan To. Use the < or the > button to select a folder. Press Start Scan or. The document is scanned to a file, which is then saved in the folder that you selected in step 3.

Problem Poor print quality or toner adhesion Cause The paper is too moist, too rough, too heavy or too smooth, or it is embossed or from a faulty paper lot. The paper has been stored incorrectly. The paper has variability from one side to the other. Excessive curl The paper is too moist, has the wrong grain direction, or is of short-grain construction The paper varies from side-to-side. Jamming, damage to all-in-one Problems with feeding The paper has cutouts or perforations. The paper has ragged edges. The paper varies from side-to-side. The paper is too moist, too rough, too heavy or too smooth, has the wrong grain direction, or is of short-grain Solution Try another kind of paper, between 100 and 250 Sheffield, with 4 to 6% moisture content. Store paper flat in its moisture-proof wrapping. Turn the paper over. Open the rear output bin, or use longgrain paper. Turn the paper over. Use paper that is free of cutouts or perforations. Use high-quality paper that is made for laser printers. Turn the paper over. Try another kind of paper, between 100 and 250 Sheffield, 4 to 6% moisture content. Open the rear output bin, or use longgrain paper.
Dropouts, jamming, or curl
Cause construction or it is embossed or from a faulty paper lot.

Solution

Print is skewed (crooked).
The media guides might be incorrectly adjusted.
Remove all media from the input tray, straighten the stack, and then load the media in the input tray again. Adjust the media guides to the width and length of the media that you are using and try printing again. Remove some of the media from the tray. See Loading media into the input trays. Verify that the media is not wrinkled, folded, or damaged. Try printing on media from a new or different package. If Manual feed appears on the allin-one control-panel display, press to print the job. Verify that the all-in-one is not in manual feed mode and print your job again.
More than one sheet feeds at one time.
The media tray might be overloaded.
The media might be wrinkled, folded, or damaged. The all-in-one does not pull media from the media input tray. The all-in-one might be in manual feed mode.
The pickup roller might be dirty or damaged. The paper-length adjustment control in tray 2 or optional tray 3 (HP LaserJet 3390/3392 all-in-one only) is set at a length that is greater than the media size.
Contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box. Adjust the paper-length adjustment control to the correct length.

Performance problems

Try the tips in this section if pages exit the all-in-one, but have nothing printed on them, or when the all-in-one does not print any pages.
Problem Pages print but are totally blank. Cause The sealing tape might still be in the print cartridge. The document might contain blank pages. The all-in-one might be malfunctioning. Solution Verify that the sealing tape has been completely removed from the print cartridge. Check the document that you are printing to see if content appears on all of the pages. To check the all-in-one, print a Configuration page. See Configuration page. Print on a different type of media. See Media-handling problems.

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Service and support

Hewlett-Packard limited warranty statement
HP PRODUCT HP LaserJet 3390/3392 all-in-one DURATION OF LIMITED WARRANTY One year limited warranty
HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new. HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product. HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province. HP's limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

Appendix B

Print Cartridge Limited Warranty Statement
This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured, or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product, or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HPs option, HP will either replace products that prove to be defective or refund your purchase price. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANT Y IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
Availability of support and service
Around the world, HP provides a variety of service and support options for purchase. Availability of these programs will vary depending upon your location. For details, see the support flyer that is included in the box with your all-in-one.

HP Customer Care

Online Services For 24-hour access to updated HP all-in-one-specific software, product information, and support information using an Internet connection, go to the appropriate Web site. HP LaserJet 3050 all-in-one printer, fax, copier, scanner: www.hp.com/support/lj3050 HP LaserJet 3052 all-in-one printer, scanner, copier: www.hp.com/support/lj3052 HP LaserJet 3055 all-in-one printer, fax, copier, scanner: www.hp.com/support/lj3055 HP LaserJet 3390 all-in-one printer, fax, copier, scanner: www.hp.com/support/lj3390 HP LaserJet 3392 all-in-one printer, fax, copier, scanner: www.hp.com/support/lj3392