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HP Laserjet 4100MFP Manual

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Replacing fuser maintenance kit in the HP Laserjet 4100 4100n 4100tn 4100mfp


User reviews and opinions

Comments to date: 6. Page 1 of 1. Average Rating:
XRumer77 5:50am on Tuesday, September 28th, 2010 
Does its job I am an elementary school teacher and this printer does the job. My old one broke so I bought the same one through Amazon. Really Quik I can only say this order came really quik and in excelent condition. thank you very much. Great, but overpriced The idea of a multifunction printer, scaner, fax, etc., is a good idea, but this implementation is cludgy and overpriced.
laurin1 1:42am on Friday, September 24th, 2010 
Fast, Easy Configuration, Duplexer capable, User friendly Lacks a deny list for access. Limited access security opt 1200dpi quality,heavy duty,lighting page or 500 large and heavy, substancial cost
bms20 5:24pm on Saturday, July 3rd, 2010 
An excellent choice. A good quality HP laser jet black and white printer with all the HP basics and duplex printing.
Fundi 5:30pm on Tuesday, June 22nd, 2010 
This was a pretty straight forward product with no surprises. Comes with instructions. Easy enough even for a first timer none kit worked fine. Our printer went from printing lots of smudgie prints back to good quality prints.
rvickers 6:30pm on Thursday, April 1st, 2010 
I ordered the HP 8061X remanufactured cartridge for work. Fast Delivery and firmly packed. Shipped by FedEx, received within 3 days. For a 10000 plus page yield, I definitely dont mind paying $183. I can use it for ages.
arturo 5:38am on Tuesday, March 30th, 2010 
Fast, Easy Configuration, Duplexer capable, User friendly Lacks a deny list for access. Limited access security opt

Comments posted on are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.




Long-edge portrait

This is the default product setting and the most common layout used. Every printed image is oriented right-side up. Facing pages are read from top to bottom on the left page, then from top to bottom on the right page. This layout is often used in accounting, data processing, and spreadsheet programs. Every other image is oriented upside down. Facing pages are read continuously from top to bottom. This layout is often used with clipboards. Every other printed image is oriented upside down. Facing pages are read continuously from top to bottom. Each printed image is oriented right-side up. Facing pages are read from top to bottom on the left page, then from top to bottom on the right page.

Long-edge landscape

Short-edge portrait

Short-edge landscape

For the binding options designated with an asterisk (*) in the diagram above: When using Windows drivers, select Flip Pages Up. When making copies, select the 2 - Flipped option on the Copy Settings screen.
Duplex copying and printing 31

Job-handling priorities

The HP LaserJet 4100 mfp series is designed to handle multiple jobs efficiently. Scanning and printing functions operate independently. You can use the scanner for digital-sending while a network printing job is underway, and printing can proceed while the scanner is in use.
To scan a job for sending or copying while printing is underway, place the document in the ADF or on the scanner glass and press START. If the MFP is printing and a copy is required, the copy job can be programmed and scanning will continue. The system can also be configured to allow you to interrupt a current printing or copying job. You are asked if you wish to interrupt the current job or wait until it has finished. If you interrupt the job, it resumes as soon as your walk-up job is complete.
Job-handling priorities can be changed by the system administrator through the System Setup menu either at the control panel or through the embedded Web server or HP Web JetAdmin. See Configuring multitasking priorities on page 141.
32 Chapter 2 Basic operations
Control panel and control panel menus
This chapter presents a general overview of the control panel and the control panel menus. Specific control panel functions that pertain to copying, sending, and printing tasks are presented in later chapters of this guide. The HP LaserJet 4100 mfp series control panel supports the product's convenience copying and digital-sending functionality as well as walk-up device configuration. The control panel offers all the options and capabilities that you expect from a standard copier, as well as full digital-sending capabilities. The control panel provides:

Online Help system

The product features an online Help system that provides instructions for resolving common printing, copying, and sending problems. To gain access to Help, press the? key.
42 Chapter 3 Control panel and control panel menus
You can easily make black-and-white copies by using the HP LaserJet 4100 mfp series. This chapter provides instructions for making copies and changing copy settings. The MFP functions as a standalone walk-up copieryou do not have to have software installed or a computer turned on to make copies. You can adjust copy settings at the control panel. Originals can be copied using either the ADF or the scanner. Copy, print, and send jobs can be processed simultaneously. The topics in this section include the following:
using the system defaults using one-touch copying using the Describe Original and Copy Settings screens duplexing a copy job
It is helpful to review the chapter entitled Control panel and control panel menus on page 33 before using the copying functions. For information about changing the default copy settings, see the System administrator guide on page 137.

Overview 43

Performing basic copying

Copy defaults

The preset default copy settings for the HP LaserJet 4100 mfp series are:
single-copy output letter-sized original and letter-sized copy (in North America only; otherwise, the default is A4) single-sided original and single-sided copy mixed text, and graphic photo document content normal brightness no reduction or enlargement (100%) one page per sheet (1-up) copying

One-touch copying

If you wish to make a single copy using the products default settings, place your document in the ADF or on the scanner glass and press START.

Multiple copies

To make multiple copies, use the numeric keypad to type the desired number of copies (1 to 99), and then press START.
44 Chapter 4 Walk-up copying
User-defined copy settings
To make copies at settings other than the system defaults, navigate through the Describe Original and Copy Settings screens. The use of these screens is explained in the following sections.
Using the Describe Original screen
From the top-level screen, enter the Describe Original screen by clicking Describe Original and then pressing the button.
To change the description of your original, use the up and down navigation buttons to move through the Describe Original screen to the desired setting box. Confirm your choices by pressing when the correct setting is highlighted. Note Place the original in the ADF or on the scanner glass. While in the Describe Original screen, press to view options.

Background: allows removal of shading when copying an original with a colored background, or removal of bleedthrough from the second side of a two-sided original. Using the right or left navigation buttons, slide the slider bar to the desired setting. Collate: allows printing multiple copies in sets or page number groupings. For example, if you are making two collated copies of a three-page document, the copies print in this order: 1,2,3; 1,2,3. Collate it the default for this MFP. Collate (123, 123, 123) Uncollate (111, 222, 333).
When you are finished, navigate to and click OK and press
Make any necessary adjustments to the contrast using the light/dark buttons and enlarge/reduce buttons at the right-hand side of the control panel to zoom in onedegree increments. Use the numeric keypad to indicate the desired number of copies, and then press START.
The Copy Settings screen shows an image that represents modifications made to achieve the desired output.

Duplexing a copy job

Any copy job can be duplexed. See Duplex copying and printing on page 29 for general information. These duplexing options are available:
One side to two sides. If a duplexer is installed and you are using the ADF, this duplexing is done automatically. If you are using the scanner glass, you are prompted to place the next original on the glass. Two sides to one side. When this option is selected, you are prompted to turn the page over to copy the second side. Either the scanner glass or the ADF can be used. A duplexer is not required. Two sides to two sides. This option requires that a duplexer be installed. When you select this option, you are prompted to turn the originals over to copy the second side whether you are using the ADF or the scanner glass.
When copying two sides to two sides, the MFP scans each page and stores the page images on the hard disk until both sides of each original have been scanned and placed into the correct order. For this reason, you will experience a slight delay before the copy job starts to print. After copying begins, output will be at normal speed.
User-defined copy settings 47

Adjusting the contrast

Press the light/dark buttons on the right side of the control panel to lighten or darken your copies. After your copies are made, the contrast setting returns to the default setting.

Improving copy quality

When you establish your copy parameters on the Copy Settings screen, select Best from the Quality options. You can also modify the copy quality with the Content option on the Describe Original screen. The default setting is Mixed. When copying a photograph or graphic, you can select Photo to improve copy quality, or select Text for a document that contains only text.
Reducing or enlarging copies

Describe Original screen

If necessary, describe your original before entering the Send Options screen.

Send Options screen

The Send Options screen on the control panel display allows you to describe parameters for sending a document to an e-mail address.

Basic sending procedures

Using the address books
Use the control panel keyboard to type data into the From:, To:, CC:, or Subject: fields. As you begin to type e-mail addresses, the MFP automatically searches the address book and displays the first matching name or address. You can select that name, or continue to type the name until auto-complete finds the correct entry. You can also scroll through the name listings to locate the desired names.
If a recipients e-mail address is not recognized, you will be asked if you wish to add the entry to the local address book.
50 Chapter 5 Sending to e-mail

Sending a document

To digitally send a document: Place your original document face-down on the scanner glass or face-up in the ADF. If your original matches the default settings (mixed text and photo, default media size, standard resolution, single-sided), proceed to step 3. Otherwise, use the control panel display to describe the document by using the Describe Original screen. On the control panel display, select Send Options. In the main Send Options screen, select E-mail.
Using the keyboard, type your e-mail address in the From: field.
Type the addresses of the recipient(s), or select the addressees from the address book. Press to add the names to the recipient list. Navigate to OK and press. The main e-mail screen appears.
You can review and edit the recipient list using the View List option, shown below.
Using the same method, enter the names of any CC: (copy) recipients, and type the subject of the e-mail. Navigate to the Settings field. Here you can select document parameters from the following: Color: Black and white (B/W) or Color File type: PDF, TIFF, M-TIFF, or JPEG
See Available file formats on page 52. 9 Make your selections, navigate to OK, and press screen. You then return to the e-mail

Sending documents 51

10 Press START. When the file is being sent, you receive the following message: PROCESSING DIGITAL SEND JOB Note Press RESET at any time to cancel the e-mail settings and return to the top-level screen. You can also press STOP to terminate the sending operation. 11 When sending is complete, remove the original document from the scanner glass or the ADF.
Sending a two-sided document
To send a two-sided document successfully, make sure you describe the original as a two-sided document on the Describe Original screen. After scanning the page on the scanner glass or scanning the stack of originals in the ADF, the MFP prompts you to turn over the originals so the second side can be scanned and ordered correctly before the file is sent.

1. 2. PostScript 3 emulation is referred to as PS throughout this guide. Level 1 emulation only.

PCL 5e

q2 q q q q q q q
You can obtain the following printer drivers by downloading them from the Internet, or by requesting them from an HP-authorized service or support provider (see HP customer care service and support on page 107).
Windows NT 3.51 PCL 5e and Windows NT 3.51 PS (available for English only) UNIX and Linux model scripts
OS/2 drivers are available from IBM and are packaged with OS/2. They are not available for the Japanese, Korean, Simplified Chinese, and Traditional Chinese languages. Note If the desired printer driver is not on the CD-ROM or is not listed here, check the software programs installation disks or the Readme.txt files to see if the program includes support for the printer. If it does not, contact the software manufacturer or distributor to request a driver for the printer.
58 Chapter 6 Network printing
Software for Windows-based computers
Note The following information is required only if the product is to be used as a network printer.
Reaching the Windows printer driver
To configure the driver, reach it in one of the following ways: Operating system
Windows 95 and 98 Windows Me
Temporarily change settings (from a software program)
On the File menu, click Print, and then click Properties. (The actual steps can vary. This is the most common method.) On the File menu, click Print, and then click Properties. (The actual steps can vary. This is the most common method.) On the File menu, click Print, and then click Properties. (The actual steps can vary. This is the most common method.) On the File menu, click Print, click Printers, and then click Options. (The actual steps can vary. This is the most common method.)
Change default settings (across all programs)
Click the Start button, point to Settings, and then click Printers. Right-click the Printer icon, and then click Properties. Click the Start button, point to Settings, and then click Printers. Right-click and then click Document Defaults or Properties. Click the Start button, point to Settings, and then click Printers. Right-click and then click Printing Preferences or Properties. On the Windows control panel, double-click Printers, highlight the printer, and click Setup.

Windows NT 4.0

Windows 2000 Windows XP
Windows 3.1x and Windows NT 3.51
The default product settings are established or modified by the system administrator. The user can override these defaults from the control panel or the software program for the current job only. Software program settings override printer driver settings.
Choosing the appropriate printer driver
Choose a printer driver based on the way you plan to use the MFPs printing features.
Use the PCL 6 driver to take full advantage of printing features. The PCL 6 driver is recommended unless backward compatibility with previous PCL drivers or older printers is necessary. Use the PCL 5e driver if you want printed output to resemble older printers, or for font DIMM support. Use the PS driver for compatibility with PS 3. Certain features are not available in this driver.
If all drivers are installed, the printer automatically switches between PS and PCL printer languages.
Installing the printer software 59

Printer driver Help

Each printer driver has Help screens that can be activated from the Help button, the F1 key, or the question mark symbol on the upper-right corner of the printer driver screen (depending on the Windows operating system used). Reach the printer driver screen by clicking Print from your software program. These Help screens give detailed information about the specific driver. The printer driver Help is separate from the software-program Help.
Software for Macintosh computers
PostScript Printer Description files
The PPDs, in combination with the Apple LaserWriter 8 driver, provide access to the product features and allow a networked computer to communicate with the printer. An installation program for the PPDs and other software is provided on the CD-ROM. Use the Apple LaserWriter 8 driver that came with your Macintosh computer.

HP LaserJet utility

The HP LaserJet utility allows you to control printing features that are not available in the printer driver. The illustrated screens make selecting printer features when using the Macintosh computer easy. Use the HP LaserJet utility to do the following:
customize product control panel messages name the product, assign it to a zone on the network, download files and fonts, and change most of the settings set a password for the product from the computer, lock out functions on the control panel to prevent unauthorized access (see the printer software Help) configure and set the product for Internet protocol (IP) printing

Understanding control panel messages 87
Do you want to interrupt the job currently being copied? Yes/No. If the job is interrupted, it will resume as soon as your job is completed. Load the requested media into Tray 1. Press START if the desired media is already loaded in Tray 1. There is no available memory. The current job might not print correctly and some resources (such as downloaded fonts or macros) might have been deleted. The product changed its memory settings because it did not have enough memory to use the previous settings for I/O Buffering and Resource Saving. This usually occurs after removing memory from the product, adding a duplexer, or adding a printer language. The product did not have enough memory to print the entire job. The remainder of the job will not print and will be cleared from memory. Press START to continue. The product had to compress the job to fit it in available memory. Some data loss might have occurred. Press START to continue. The print quality of these pages might not be acceptable. Reduce the complexity of these pages and reprint them. The product has detected that the toner cartridge is not an HP toner cartridge. If you believe you purchased an HP toner cartridge, call the HP fraud hotline. Any product repair required as a result of using non-HP toner is not covered under the product warranty.
Press START to bring the product online. The specified output bin is full and must be emptied for printing or copying to continue.
Turn the product off to prevent the media from wrapping more firmly around the fuser. Open the top cover and remove the toner cartridge. Remove all visible media. If you cannot locate the media, leave product turned off and remove the fuser to reach the media (see Clearing jams from the fuser area on page 83). To ensure optimal print quality, the product prompts you to perform routine maintenance every 200,000 pages. To order a printer maintenance kit, see Ordering information on page 125. For information about maintenance, see Performing preventative maintenance on page 76. A print job requested a printer language that does not exist in the printer. The job does not print and is cleared from memory. Print the job using a driver for a different printer language, or add the requested language to the product (if available). Press START to continue. The auto cleaning page is in process. This can take up to 2.5 minutes. The manual cleaning page process is underway. This can take up to 2.5 minutes. Scanning pages. Your document is being scanned now. It will print when the current job is finished. The ADF cover on top of the scanner glass is open, preventing the scan from taking place. Close the cover and resume the operation.

Tire tracks

This defect typically occurs when the toner cartridge has greatly exceeded its rated usage of 10,000 pages (for example, after printing a very large number of pages with very little toner coverage). 3 Replace the toner cartridge. Reduce the number of pages that you print with very low toner coverage. Use the 6,000-page cartridge if you cannot reduce the number of pages to be printed with very little toner coverage (part number C8061A).

White spots on black

Print a few more pages to see if the problem corrects itself. Make sure that paper type and quality meet HP specifications (see Paper specifications on page 113). Make sure that the environmental specifications for the product are met (see General specifications on page 124). Replace the toner cartridge.
Correcting output quality problems 101

ADF recalibration

Occasionally a copied image may not appear to be aligned properly on the page. Often this can be corrected by ensuring that the originals are properly loaded into the ADF and that there are no folded corners on any pages, since these could cause improper feeding. However, if the image misalignment appears consistently, you should recalibrate the ADF. ADF recalibration is an automatic process that involves basic two steps: printing the target pages to be used for calibration scanning the printed target pages to perform the actual calibration
To recalibrate the ADF, select the Calibrate Scanner option in the Diagnostics menu. The MFP displays the following instructions to guide you through the calibration process. Pressing STOP at any of these prompts will cancel the calibration.
The MFP will pull the second page from Tray 2. No action is required by the user.
Load target pages face down in the ADF in the direction indicated on the pages. Press START. To quit, press STOP. Calibration running. Do not raise cover.
When the recalibration is complete, dispose of the target pages.
102 Chapter 8 Problem solving
Troubleshooting PostScript issues

you are experiencing a high number of problems with the toner cartridge. the cartridge does not look like it usually does (for example, the pull tab or the box is different).

Customer support options

HP Customer Care Center and product repair assistance for the U.S. and Canada
For technical support and help in identifying whether a product needs repair, call (1) (208) 323-2551 in the U.S. or (1) (905) 206-4663 in Canada Monday through Friday from 6:00 A.M. to 6:00 P.M. (Mountain Time) free of charge during the warranty period. However, your standard long-distance phone charges still apply. Have your MFP nearby and your product serial number ready when calling. If you know that your product needs repair, call (1) (800) 243-9816 to locate your nearest authorized HP service provider. If the product warranty has expired, post-warranty telephone assistance is available to answer your product questions. Call (1) (900) 555-1500 ($2.50* per minute, U.S. only) or call (1) (800) 999-1148 ($25* per call, Visa or MasterCard, U.S. and Canada) Monday through Friday from 7:00 A.M. to 6:00 P.M. (Mountain Time). Charges begin only when you connect with a support technician. *Prices are subject to change.

Warranty information

For warranty statements, see Hewlett-Packard limited warranty statement on page 109 and Limited warranty for toner cartridge life on page 110. You can also locate product warranties on the World Wide Web (see World Wide Web on page 107).
If product hardware fails during the warranty period, see HP Customer Care Center and product repair assistance for the U.S. and Canada on page 108 or Warranty information on page 108. If product hardware fails after the warranty period, and you have an HP Maintenance Agreement or HP Support Pack, request service as specified in the agreement. If you do not have an HP Maintenance Agreement or HP Support Pack, contact an HP-authorized service or support provider (see HP authorized resellers and support on page 107).
If you are shipping equipment to be serviced, use the following repacking guidelines.
108 Chapter 9 Service and support
Hewlett-Packard limited warranty statement
HP PRODUCT HP LaserJet 4100 mfp 1 DURATION OF WARRANTY 1 year, next day, onsite
HP warrants to you, the end-user customer, that HP hardware, accessories and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new. HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product. HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country to country, state to state, or province to province. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.


75 to 105 g/m2 (20 to 28 lb)


75 envelopes
Supported paper sizes and weights for the duplexer Size
Letter A4 Executive Legal B5 (JIS)
216 by 279 mm (8.5 by 11 inches) 210 by 297 mm (8.3 by 11.7 inches) 184 by 267 mm (7.3 by 10.5 inches) 216 by 356 mm (8.5 by 14 inches) 182 by 257 mm (7.2 by 10 inches)
60 to 105 g/m2 (16 to 28 lb)
Supported paper sizes and weights for the ADF Size
Letter A4 Legal Custom sizes
216 by 279 mm (8.5 by 11 inches) 210 by 297 mm (8.3 by 11.7 inches) 216 by 356 mm (8.5 by 14 inches) Minimum: 148.5 by 210 mm (5.9 by 8.3 inches Maximum: 215.9 by 355.6 mm (8.5 to 14 inches)
60 to135 g/m2 (16 to 36 lb)
116 Appendix A Specifications
Supported paper sizes and weights for the ADF (continued) Size Special considerations:
Documents must be free of tears or perforations Documents must be square or rectangular and in good condition (not fragile or worn) Documents must be free of glue, correction fluid, or wet ink Avoid multipart forms.
Supported paper sizes for the scanner glass
The scanner glass can accommodate:
letter- or A4-size and smaller originals, books, manuals, receipts, and similar documents. irregular and worn documents, stapled documents, and photographs. multiple-page letter-size documents.

Supported types of paper

The product supports the following types of paper and other print media:
plain letterhead prepunched bond color rough user-defined (five types)
preprinted transparency labels recycled card stock envelopes

Paper specifications 117

Guidelines for using paper
For best results, use conventional 75 to 90 g/m2 (20 to 24 lb) paper. Make sure the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure what type of paper you are loading (such as bond or recycled), check the label on the package of paper. Some paper causes print quality problems, jamming, or damage to the product. Symptom
Poor print quality or toner adhesion.

Problem with paper

Too moist, too rough, too smooth, or embossed. Ragged edges. Faulty paper lot. Stored improperly. Too heavy. Too smooth. Too moist, wrong grain direction, or short-grain construction.
Try another kind of paper, between 100 to 250 Sheffield, 4 to 6 percent moisture content. Store paper flat in its moisture-proof wrapping. Use lighter paper. Open the rear output slot. Use less smooth paper. Open the rear output slot. Use long-grain paper. Store paper in a drier environment.


100-sheet paper tray. See tray 1 2-sided printing. See duplexing 2-up printing 62 3-hole punched paper 30 500-sheet paper tray bad connection message 86 illustration 17 orienting paper for duplexing 30 orienting special paper 25
back page, inserting blank 62 background, removing 39 bad duplexer connection message 86 benefits of product 13 binding on left or right side 61 options for duplexing 31 bins. See output bins; rear output bin; top output bin black and white copying 44 scan preference 39 black printing with white spots 101 blank back page, inserting 62 booklets 61 both sides, printing. See duplexing brightness, increasing for copies 34 browsers to use for embedded Web server 138 browsing with thumbnails in online guide 9 bundles for product configuration 12 buttons on control panel 34
A4 paper adjusting printable area 39 setting defaults 39 supported sizes and weights 114 access denied menus locked message 86 accessing print cartridge 17 accessories list and illustration 125 part numbers 126 acoustic emissions 124 Acrobat Reader 8 using documents 7 website 9 address books clearing 42 using 53 address lists on e-mail server 53 addresses for gateways 39 ADF (automatic document feeder) calibrating 42 clearing jams 84 misfeeding 102 testing hardware 42 using 20 adhesive on envelopes 120 on labels 119 adjusting trays 63 See also changing administrator. See system administrator Adobe Acrobat Reader 8 using documents 7 website 9 agreements for service 107 alerts configuring 76 system administrator 143 Apple LaserWriter printer driver 60 Apple Mac OS printer driver 57 arrow buttons on control panel 34
C button 34 calibrating the scanner 42 Canada DOC regulations 135 canceling jobs using control panel 34 using embedded Web server 138 capacity circuit 123 envelope feeder 116 Tray card stock printing 28 specifications 121 carriage on scanner, locking 42 cartridges. See print cartridges cassette mode 63 CD for HP Support Assistant 107 for service parts information 107 CFC usage 132 changing control panel messages 60 copy contrast 48 copy quality 48 defaults using printer commands 147 document settings 36 printer driver settings 59 product settings 60 settings using embedded Web server 138

Index 149

characters misformed 100 check button 34 checking toner level 70 chlorofluorocarbons 132 choosing appropriate printer driver 59 circuit capacity 123 cleaning fuser automatically 73 fuser manually 73 paper path 73 printer automatically 40 product 71 toner from clothing 72 cleaning page 40, 73 Clear button 34 clearable warnings, setting default 41 clearing address books 42 event log 42 persistent messages 86 clearing jams from ADF (automatic document feeder) 84 from duplexer 81 from fuser area 83 from input tray areas 80 from output area 82 from top cover and print cartridge areas 79 locating source 78 messages on control panel 78 occurring repeatedly 85 clipped margins 103 clothing, cleaning toner from 72 collating (mopying) factory defaults 47 messages 86 setting defaults 39 using 61 color scan preference 39 scanning and sending 49 setting 51 commands for printer HP-GL/PCL 147 PJL 147 compact disc for HP Support Assistant 107 for service parts information 107 configuration bundles available for product 12 configuration page for product 37 in embedded Web server 138 Configure Device menu 39 configuring alerts 76 control panel messages 60 e-mail settings 143 LDAP 143 networked products remotely 18 Novell NetWare parameters 144 password 60 printer drivers 59 printer for IP printing 60 printers connected to network with HP Jetdirect print server 144 product 10, 137 scanner defaults 143 SMTP address for e-mail 143 support contact URLs 139 connecting embedded Web server 138 connections, testing gateway 39 conserving power, paper, and toner 132

hard disk accessory failure 96 font problem 96 illustration 17 messages 96 not recognized 96 troubleshooting 96 write protected 96 hardware defects 109 messages 95 packing 109 returning 109 warranty 109, 133 heavy paper printing 22, 28 specifications 121 I/O menu in control panel 41 I/O slots 17 image quality problems 97 setting default 39 image type, setting 36 increasing copy image brightness 34 copy size 34 page view 8 index cards 121 Information menu in control panel 37 input trays bad connection message 86 cannot feed paper 87 clearing jams 80 empty condition message 89 locking 63 orienting paper for duplexing 30 understanding order used 63 inserting blank back page 62

Index 153

installing embedded Web server 138 HP Web Jetadmin 60, 139 printer drivers 58 printers connected to network with HP Jetdirect print server 144 UNIX printer software 61 interface ports 17 interrupting current jobs 32 IP printing, configuring 60 IRDA compliance for Fast InfraRed (FIR) Receiver 104
jams clearing from ADF (automatic document feeder) 84 clearing from duplexer 81 clearing from fuser area 83 clearing from input tray areas 80 clearing from output areas 82 clearing from top cover area 79 configuring alerts 76 description 78 locating 78 setting default for recovery 41 solving repeated 85 Japan VCCI statement 135 Jetadmin. See HP Web Jetadmin Jetdirect Print Server Administrators Guide 10 Jetdirect print server. See HP Jetdirect print server job handling priorities 32 job interrupts, setting defaults 41 Job Storage Disk Error page 86 jobs canceling using control panel 34 canceling using embedded Web server 138 delaying 32 handling multiple 32 handling priorities 32 infrared 68 interrupting 32 managing 65, 138 retaining 65 setting limit on number stored 41 setting timeout 41 JPEG file type 39, 51, 52 jumping to pages in online guide 8
laser safety statements Finland 136 U.S. 135 LaserJet paper 128 LaserJet Utility. See HP LaserJet Utility LaserWriter printer driver 60 late-breaking product information 56 layout options duplexing 31 printing multiple pages on one sheet 62 LDAP configuring 143 setting gateway address 39 testing settings 143 using with digital-sending 49 letterhead paper duplexing 30 printing 25 letter-size paper, setting default 39 license for software 111 light button on control panel 34 light printing 97 lights on control panel description 34 testing 42 Lightweight Directory Access Protocol (LDAP). See LDAP line voltage 123 lines on page 98, 101 Linux printer installer 61 loading envelopes in Tray Tray 1 23, 56 Tray 2, 3, and Trays 2, 3, and locating jams 78 locked menus message 86 locking carriage 42 defaults 138 functions on control panel 60 trays 63 loose toner 118 low toner, setting default 41

unauthorized access, preventing 60 understanding tray order 63 UNIX printer installer 61 usage page 37
zone, assigning on the network 60 zooming in and out of pages 8 ZoomSmart 61

160 Index

2001-2004 Hewlett-Packard Development Company, LP


HP LaserJet 4100mfp and 4101mfp
Streamline your day-to-day business operations by providing workgroups with printing, copying, color scanning, digital sending and faxing capabilities in a single device.

Improved productivity

Increase your ability to multi-task. Workgroups get reliable, efficient printing, walk-up copying, color scanning, optional digital sending, and analog faxing (standard on the 4101mfp model) in a wide variety of operating systems including Windows, Macintosh and Linux. Fast accurate communications and enhanced productivity. Rely on automated integration of paper-based documents into key business processes through send-to-email and color scanning; optional digital sending capabilities enable sending to Internet fax servers, network folders and desktop applications. Less user intervention. With a 150,000 page-permonth duty cycle, standard 600-sheet input capacity (1,100 sheets for 4101mfp model; upgradeable to 1,600 sheets), a 30-sheet automatic document feeder (ADF) and optional automatic duplexer unit (standard on 4101mfp model), employees will spend less time having to interact with the printer.
Intuitive control panel. Configure your MFP, monitor status, copy, scan and send-to e-mail from the easy-to-use keyboard and numeric keypad control panel. Best-in-class networking. The HP Jetdirect 615n print server connects the MFP to a 10/100Base-TX network on almost any network operating system and provides data throughput of up to 4.5 MB per second with remote management, proactive alerts and your choice of Internet, LAN and wireless connections.


Managing your network has never been easier. HP Web Jetadmin, an embedded web server, embedded virtual machine and other analysis systems put you in control. Remote printer management and configuration options. Reduce the time spent discovering and resolving printing issues with e-mail alerts that inform network managers and/or users of problems when they happen from any Internet-connected PC through Netscape and Microsoft browsers. Smart printing system. The HP Smart printing supplies1 system automatically manages the level and usage of installed supplies, provides notification of supplies status, and connects to convenient links for online supplies ordering.
HP LaserJet compatibility, simplicity and reliability
Benefit from proven HP LaserJet technology. Realize printing and copying speeds up to 25 pages per minute due to a 250 MHz processor, 64 MB RAM and 10 GB hard disk, plus up to 1200 dpi laser output and 600 dpi color scanning.
Using genuine HP supplies ensures availability of all HP printing features.
1. 30-sheet automatic document feeder 2. Scannerscan and copy at 600 x 600 ppi optical resolution 3. Control panelgraphical display with navigation buttons, keypad, keyboard and status LCDs provides intuitive access to a comprehensive feature set 4. 100-sheet multipurpose tray perfect for envelopes and special media types 5. 500-sheet paper tray handles executive, letter, legal, A4, A5, B5 and custom sizes 6. Up to two optional 500-sheet paper traysuse multiple paper types without changing trays (1,600-sheet maximum input capacity) Memory expansion slots expandable to 256 MB Automatic duplexer unit saves paper and money by allowing you to print on both sides of a page (optional on the 4100mfp model) Embedded web server provides remote device management updates and e-mail alerts

HP LaserJet 4101mfp model shown


Up to two additional 500-sheet input paper trayscan handle big jobs with less user intervention Automatic duplexer unitsaves money with less paper usage and fewer pages to store (standard on the 4101mfp model) 75-envelope power feederallows mail programs to automatically print Additional memory DIMMs/font DIMMsexpands to meet your growing business needs HP Digital Sending Software v3.0fast accurate communications that are less expensive and more secure than analog fax or courier Alternate HP Jetdirect print serversaward-winning HP wired or wireless networking that fits virtually any network environment Maintenance, service and HP Care Packskeeps you up and running and supports your productivity HP MFP analog fax optionattaches to printer and parallel port and integrates into printers digital sending menus (standard on the 4101mfp model)
A fully integrated solution for dynamic business workgroups effectively replaces separate devices that print, copy, color scan, digital send and fax.
Return on investment HP multifunction products are 2040% less expensive than the combined costs of single-function products plus they require 4050% less floor space than the full complement of single function products. And the cost savings dont stop therethe HP LaserJet 4100mfp series simplifies your office environment by allowing you to manage, support and service fewer devices, while reducing your outsourcing costs by bringing document production in-house. Now you can print, copy, scan, fax and digitally send documents with one reliable device (faxing is standard on 4101mfp model). Print The HP LaserJet 4100mfp series offers high-quality, monochrome, network laser printing. It delivers the highest value for the lowest cost in its classwith speed, high-paper capacity, compatibility with your wired or wireless network environment, and the proven reliability of an HP LaserJet. For users who need to print while on the go, HP Mobile Printing for Notebooks, a free software download at, makes printing from your laptop as easy and convenient as traditional desktop printing. With only a few simple steps, users can connect to nearby printers within their company intranet and enjoy full-featured, high-quality printing. Copy With a 30-sheet automatic document feeder, a copy speed of up to 25 pages per minute (letter), and color scanning with electronic collation, walk-up copying of documents on the HP LaserJet 4100mfp series is simple and fast. Digital send Leverage the power of the Internet with the digital sending features of the HP LaserJet 4100mfp series. Convert paper documents to PDF, JPEG and TIFF e-mail attachments and send to any e-mail address in the world in a few easy steps. Optional digital sending software enables additional functionality such as user authentication and send to LAN and Internet fax servers, network folders and workflow applications. Once you discover the benefits of digital sending, you may never use an analog fax again.

Smart components The HP Smart printing supplies1 system is activated every time you put an HP Smart print cartridge1 into your HP LaserJet 4100mfp. Each HP Smart print cartridge1 features its own Smart chip. This chip helps measure and report toner levels and provides usage information. The HP Smart print cartridge1, MFP and software are designed to work togetherallowing you to monitor your current supplies, order new supplies and print successfully every time. Automatic e-mail alerts The HP LaserJet 4100mfp series can be programmed to send preconfigured notifications of device problems via e-mail to designated recipients on the network. For example, the MFP can send a supplies alert, permitting a new HP Smart print cartridge1 to be acquired in a timely manner to prevent unnecessary downtime. Or the e-mail notice can provide a hot link for ordering supplies via the Internet. Management The HP LaserJet 4100mfp series incorporates sophisticated hardware and software features to make device management scalable to meet your business needsfrom a critical single device to your complete network of connected peripherals: The HP embedded web server provides direct access to the HP LaserJet 4100mfp series on the network and allows full control to remotely configure device settings and e-mail alerts, monitor status and diagnose device problems. HP Web Jetadmin enables remote installation, configuration, diagnostics and proactive management for all your network peripherals from a common web browser. Device problems can be resolved quickly with direct access to targeted self-help information via the web. Installation and support options The HP Installation Packages give you worry-free, turnkey solutions for your printing needs, guaranteed to help you get the most out of your printer.

Technical specifications

Printer Resolution Speed3 First page out Languages Copier Resolution, black text Speed Reduction/enlargement Maximum copies Scan Scan resolution (color & monochrome) Scan input Scan size (from ADF) Media Paper trays, std Output capacity, std Sizes Weights Types Processor Memory Duty cycle, monthly Print technology resolution Connectivity, standard Network operating systems Compatible network operating systems Compatible network protocols Dimensions (w x d x h) Weight Whats in the box

HP LaserJet 4100mfp (Product number: C9148A)
HP LaserJet 4101mfp (Product number: C9149A)
HP ProRes 1200 (1200 x 1200 dpi at engine speed), HP FastRes 12002 (1200 dpi quality) Up to 25 ppm 12 seconds PCL 5e, PCL 6, Postscript level 3 emulation print drivers 600 x 600 ppi optical resolution scanner Up to 25 cpm Page size presets x 600 ppi optical resolution scanner Color and black and white scanning, embedded send-to-email, keyboard and numeric keypad, send and print job overlap, optional HP Digital Sending Software (DSS) 3.0Secure Access, HP DSS 3.0Communications, HP DSS 3.0Workflow, HP DSS 3.0Secure Workflow and HP AutoStore Up to 8.5 x 14 inches Tray one standard: 100-sheet multipurpose tray; tray two standard: 500-sheet Tray one standard: 100-sheet multipurpose tray; tray two standard: 500-sheet input tray; tray three standard: 500-sheet input tray; 30-sheet ADF; automatic input tray; 30-sheet ADF; optional automatic duplexer unit; optional duplexer unit; optional 500-sheet feeder; optional 75-envelope power feeder 500-sheet feeders; optional 75-envelope power feeder 300 (250-sheet top, 50-sheet rear) All standard and custom sizes from 5.8 x 8.2 inches to 8.5 x 14 inches ADF: 16 to 36 lb; tray 1: 16 to 53 lb, 20 to 28 lb envelopes; 500-sheet trays and automatic duplexer unit: 16 to 28 lb Copier, bond, special application and recycled media; transparencies and labels designed for laser printers 250 MHz 64 MB RAM, 256 MB maximum 150,000 pages Resolution Enhancement technology (REt) IEEE 1284-compliant bidirectional parallel, HP Jetdirect internal print server for Fast Ethernet 10/100Base-Tx in EIO slot, hard disk drive in EIO slot Microsoft Windows 95, 98, Me, NT 4.0, 2000 and XP; Novell NetWare 3.2, 4.2, 5.x and 6; Apple Mac OS 8.6 and later; Red Hat Linux 6.x and 7.x; SuSE Linux 6.x; HP-UX 10.20 and 11.x; Solaris 2.5x, 2.6, 7, 8 (SPARC systems only); IBM AIX 3.2.5 and later; MPE-iX; Artisoft LANtastic TCP/IP; IPX/SPX; AppleTalk4; DLC/LLC; IP Direct Mode; LPD; FTP Printing; IPP; NDS; Bindery; NCP; NDPS; iPrint; Telnet; SLP; IGMP; BOOTP/DHCP; WINS; SNMP; HTTP 16.4 x 21.25 x 21 inches 16.4 x 21.25 x 26 inches 55 lb 70 lb HP LaserJet 4100mfp, power cord, software and documentation on CD-ROM, HP LaserJet 4101mfp, power cord, software and documentation on CD-ROM, print cartridge, control panel overlays print cartridge, control panel overlays, HP MFP analog fax accessory, automatic duplexer accessory
Default setting. Printer produces letter size pages two at a time. Time to second page is 55 seconds for color and 40 seconds for monochrome. AppleTalk is not supported on Token Ring print servers.

Ordering information

Environmental ranges Operating temperature: Storage temperature: Operating humidity: Storage humidity: Acoustics Operating position: Bystander position: Sound power: Tests per ISO 9296 (ISO 7779) Power requirements Source: Frequency: Power consumption Printing (continuous): Copying (continuous): Standby: Powersave: Power certification 50 to 91 F (10 to 35 C) 32 to 91 F (0 to 35 C) 20 to 80% RH non-condensing 10 to 95% RH non-condensing LpAm = 58 dB (A) printing, LpAm = 61 dB (A) copying, LpAm = 39 dB (A) idle/Powersave LpAm = 52 dB (A) printing, LpAm = 54 dB (A) copying, LpAm = 36 dB (A) idle/Powersave LwAd = 6.6 B(A) printing, LwAd = 6.9 B(A) copying, LwAd = 5.1 B(A) idle/Powersave
Product number HP product C9148A HP LaserJet 4100mfp C9149A HP LaserJet 4101mfp Service and support H7668A HP Care Pack, 3-year, next-day, onsite H7686A HP Care Pack, 3-year, same-day, onsite H7687A HP Care Pack, 3-year, 24 x 7, onsite U2009E Installation service U2010E Installation and network configuration service C8057A Preventative maintenance kit 110v C8058A Preventative maintenance kit 220v Supplies and accessories Q1314A HP MFP analog fax accessory C8061X HP LaserJet Smart print cartridge, 10K pages5 C8061A HP LaserJet Smart print cartridge, 6K pages5 Paper handling C8053B 75-envelope power feeder C8054A Automatic duplexer unit C8055A 500-sheet paper feeder C8056A 500-sheet universal tray Media For compatible media go to, or, in the U.S., call: 1-800-477-5010 Memory C7842A 8 MB SDRAM DIMM C7843A 16 MB SDRAM DIMM C7845A 32 MB SDRAM DIMM Q1887A 64 MB SDRAM DIMM C9121A 128 MB SDRAM DIMM Software T1929AA HP Digital Sending Software 3.0Secure Access6 T1930AA HP Digital Sending Software 3.0Communications (includes Secure Access T1929AA)6 T1931AA HP Digital Sending Software 3.0Workflow6 T1935AA HP Digital Sending Software 3.0Secure Workflow6 NOB 1296A HP AutoStore License Pack NOB 8535A HP AutoStore 1 LTU Interface and cables C2951A Parallel (25-pin male to 36-pin female) 3m/10 ft cable for HP Vectra, IBM PC/AT and compatibles 92215S Macintosh serial cable 92215N Macintosh network cable kit C4103A Fast Infrared (IR) receiver HP Jetdirect internal print servers J6057A HP Jetdirect 615n internal print server, Ethernet/Fast Ethernet (10/100Base-TX) J6058A HP Jetdirect 680n internal print server, 802.11b wireless
100 to 127 volts (10%) or 220 to 240 volts (10%) 50 or 60 Hz (2 Hz) 495 watts (110), 476 watts (220) 521 watts (110), 486 watts (220) 41 watts (110), 43 watts (220) 40 watts (110), 41 watts (220) UL and cUL listed to UL 1950/CSA 950; complies with IEC 950/EN 60950; meets Class A limits for FCC Part 15 and CISPR 22; product CDRH-certified Class 1 Laser Product (safe for office/EDP use)

ENERGY STAR compliant Warranty

One-year next-day onsite

Based on 5% average page coverage For license packages, please visit:
HP recommends Microsoft Windows XP Professional for mobile computing.
ENERGY STAR and the ENERGY STAR logo are U.S. registered marks of the United States Environmental Protection Agency. Microsoft, Windows and Windows NT are U.S. registered trademarks of Microsoft Corporation. Linux is a U.S. registered trademark of Linus Torvalds. 2003, 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
For more information visit our website at
5980-5944ENUC, 4/8/2004, Rev. 2



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