22 Chapter 1 - Printer basics
On the left side of the Device Configuration page, double-click Order Supplies. This provides a URL from which to purchase consumables. Supplies information with part numbers and printer information is provided. Select the part numbers you wish to order and follow the instructions on the screen.
Ordering directly through the printer software
The printer software gives you the ability to order parts and accessories directly from your computer. Three things are required to use this feature:
the Supplies Information and Ordering software must be installed on your computer (use the custom installation option to install this software) the printer must be directly connected to your computer (parallel) you must have access to the World Wide Web At the bottom right of your screen (in the system tray), click the Printer icon. This opens the status window. On the left side of the status window, click the Printer icon from which you wish to obtain status. At the top of the status window, click Supplies link. You can also scroll down to Supplies Status. Click Order Supplies. This opens a browser that produces a URL from which to purchase consumables. Select the supplies you wish to order.

Ordering information 23

Paper handling Item
500-sheet feeder and paper tray Envelope feeder Duplex printing accessory (duplexer) Replacement 500-sheet paper tray (without the feeder)

Part number

C8055A C8053A C8054A C8056A

Description or use

Stackable paper feeder and 500-sheet paper tray. Automatically feeds up to 75 envelopes. Allows automatic printing on both sides of paper. Supports multiple paper sizes and custom sizes (see Supported sizes and weights of paper - trays 2, 3, and 4 on page 190).
Memory, fonts, and mass storage Item
SDRAM DIMM (Dual In-line Memory Module) 4 MB 8 MB 16 MB 32 MB 64 MB 128 MB Flash DIMM 2 MB 4 MB Font DIMM Korean Simplified Chinese Traditional Chinese EIO hard disk
Boosts the ability of the printer to handle large print jobs (maximum 256 MB with HP-brand DIMMs).
C4140A C4141A C4142A C4143A C3913A C9121A
Permanent storage for fonts and forms. C4286A C4287A 8-MB Asian MROM. D4838A C4293A C4292A C2985B Permanent storage for fonts and forms. Also used for making multiple original prints and Job Retention features.

76 Chapter 2 - Printing tasks

Deleting a private job

A private job is automatically deleted from the printers hard disk accessory after the user releases it for printing, unless the user selects the Stored Job option in the driver. Note If you turn the printer off, all quick copy, proof and hold, and private jobs are deleted. A private job can also be deleted from the printer control panel before it is ever printed. 3 Press MENU repeatedly until PRIVATE/STORED JOBS MENU appears. Press ITEM until the desired user name appears. For Macintosh computers only: The user name appears on the first line of the display and the job name appears on the second line of the display. After you have selected the desired user name using ITEM, press -VALUE+ until the desired job name appears. Press SELECT to select the job. PIN:0000 appears. Press -VALUE+ to change the first number of the PIN, and then press SELECT. An * appears in place of the number. Repeat these steps to change the remaining three numbers of the PIN. COPIES=1 appears. Press -VALUE+ until DELETE appears. Press SELECT to delete the job.
Job retention features 77

Storing a print job

The user can download a print job to the printers hard disk accessory without printing it. The user can then print the job at any time through the printer control panel. For example, a user may want to download a personnel form, calendar, time sheet, or accounting form that other users can access and print. To store a print job permanently on the hard disk accessory, select the Stored Job option in the driver when printing the job.

Printing a stored job

The user can print a job stored on the printers hard disk accessory from the control panel. 3 Press MENU repeatedly until PRIVATE/STORED JOBS MENU appears. Press ITEM until the desired user name appears. For Macintosh computers only: The user name appears on the first line of the display and the job name appears on the second line of the display. After you have selected the desired user name using ITEM, press -VALUE+ until the desired job name appears. Press SELECT to select the job name. COPIES=1 appears. Press -VALUE+ until the desired number of copies appears. Press SELECT to print the job.
78 Chapter 2 - Printing tasks

Deleting a stored job

Jobs stored on the printers hard disk accessory can be deleted from the control panel. 3 Press MENU repeatedly until PRIVATE/STORED JOBS MENU appears. Press ITEM until the desired user name appears. For Macintosh computers only: The user name appears on the first line of the display and the job name appears on the second line of the display. After you have selected the desired user name using ITEM, press -VALUE+ until the desired job name appears. Press SELECT to select the job. COPIES=1 appears. Press -VALUE+ until DELETE appears. Press SELECT to delete the job.

manually as needed from the printer control panel automatically according to an interval that you set
The cleaning procedure takes about 2.5 minutes to complete. A message on the control appears while the cleaning is taking place (either PROCESSING CLEANING PAGE or PROCESSING AUTO CLEANING PAGE).
Running the cleaning page manually
In order for the cleaning page to work properly, print the page on copier grade paper (not bond, heavy, or rough paper). To run the cleaning page manually: At the printer control panel, press MENU until PRINT QUALITY MENU appears. Press ITEM until CREATE CLEANING PAGE appears. Press SELECT to create the cleaning page. A page with a black stripe prints. Follow the instructions on the cleaning page to complete the cleaning process.

Cleaning the fuser 91

Running the cleaning page automatically
Using the procedure below, you can set the printer to print cleaning pages automatically at an interval that you choose. In order for the cleaning page to run without intervention, you must keep the selected size and Plain paper type available in the printer. The printer will not interrupt a printing job in process. You can discard the output page created by the automatic cleaning process. To set the cleaning page to run automatically: At the printer control panel, press MENU until PRINT QUALITY MENU appears. Press ITEM until AUTO CLEANING PAGE=OFF appears. Press -VALUE+ to change OFF to ON and then press SELECT. Press ITEM until AUTO CLEANING FREQUENCY=2000 appears. The default frequency is every 2,000 pages. To change this value, press -VALUE+ up or down. The options are 1,000, 2,000, 5,000, 10,000, and 20,000 pages. Once you have selected the page frequency, press SELECT to save the choice. Press ITEM once again until CLEANING PAGE SIZE=LETTER appears. You can choose to run the cleaning page on either Letter size or A4 size. 7 Press -VALUE+ to select either A4 or Letter and then press SELECT to save your selection.
92 Chapter 3 - Printer maintenance
Performing preventative maintenance
You should replace certain parts when the PERFORM PRINTER MAINTENANCE message appears on the printer control panel. This will help ensure that your printer maintains optimum performance. The maintenance message will appear every 200,000 pages. To check the number of pages the printer has printed, print either a configuration page or a supplies status page (see Configuration page on page 152 or Supplies status page on page 154 for details). To order the printer maintenance kit, see Ordering information on page 22. The kit includes:

fuser rollers (transfer, pickup, and feed) instructions
The printer maintenance kit is a consumable item and is not covered under warranty.
Performing preventative maintenance 93

Configuring alerts

You can use HP Web JetAdmin or the printers embedded web server to configure the system to alert you of problems with the printer. The alerts take the form of e-mail messages to the e-mail account or accounts that you specify. You can configure the following:
the device you want to monitor (in this case, the printer) what alerts are to be received (for example, alerts for paper jams, paper out, toner low, toner out, and cover open) the e-mail account to which the alerts should be forwarded

See the following

HP Web JetAdmin on page 41 for general information about HP Web JetAdmin HP Web JetAdmin online help for details on alerts and how to set them up Embedded web server on page 251 for general information about the embedded web server Embedded web server online help for details on alerts and how to set them up

Embedded web server

94 Chapter 3 - Printer maintenance

Problem solving

This chapter will help you to troubleshoot and solve printer problems.

Clear paper jams

Occasionally, paper can jam during printing. This section will help you to locate paper jams, properly clear them from the printer, and solve repeated paper jams.
Understand Many different messages can appear on the printer control panel printer messages display. Some messages tell the printers current status, such as
INITIALIZING. Other messages require an action, such as CLOSE TOP COVER. Many of these messages are self-explanatory. However, some messages indicate a problem with the printer, or request further action or description. This section lists these types of messages, and tells what to do if a message persists.
The printer should produce print jobs of the highest quality. If print jobs do not look sharp and clear, defects such as lines, specks, or smears appear on the page, or paper is wrinkled or curled, use this section to troubleshoot and solve the output quality problem.

104 Chapter 4 - Problem solving
Slowly pull any paper out of the duplexer. Turn the duplexer over and remove any paper. Insert the duplexer into the printer. Open and close the top cover to clear the paper jam message. If a paper jam message persists, there is still paper in the printer. Look for paper in another location (see Paper jam locations on page 97).

Clearing paper jams 105

Clearing jams from the output areas
1 Note If most of the paper is still inside the printer, it is best to remove it through the top cover area. See Clearing jams from the top cover and toner cartridge areas on page 98. 2 Open the rear output bin. Grasp both sides of the paper, and slowly pull the paper out of the printer. (There might be loose toner on the paper. Be careful not to spill it on yourself or into the printer.)
Note If paper is difficult to remove, try opening the top cover all the way to release pressure on the paper. 3 If the paper has torn or you still cannot remove the paper, see Clearing jams from the fuser area on page 107. Close the rear output bin. Open and close the top cover to clear the paper jam message. If a paper jam message persists, there is still paper in the printer. Look for paper in another location (see Paper jam locations on page 97).
106 Chapter 4 - Problem solving
Clearing jams from the fuser area

1 Use this procedure:

when paper has jammed inside the fuser and cannot otherwise be removed when a page has torn while you were trying to clear a jam from the fuser Turn the printer off.
WARNING! To avoid minor burns, wait 30 minutes for the fuser to cool before continuing with this procedure. 2 Turn the printer so its rear cover faces you and remove the tray 2 dust cover or optional duplexer. Unplug the power cord from the printer. Open the rear output bin and pull the extension out.

Clearing paper jams 107

Remove the rear output bin and extension. To do this, bend the middle down slightly, release tab 1 and then release tab 2. Unlock the fuser by rotating the blue fuser levers so that they point up. Pull the fuser out of the printer. To release the fuser from the printer, hold the back of the printer while pulling on the fuser. Do not pull on the black plastic flapper. Remove the paper that has jammed.
CAUTION Do not use a sharp object to clear paper from the fuser area. You might damage the fuser. 7 Continued on the next page.
108 Chapter 4 - Problem solving
Replace the fuser, left side first. Be sure to push the fuser firmly into the printer.
10 Lock the fuser in place by rotating the levers to the horizontal position. 11 Replace the rear output bin, left side first. Plug the power cord into the printer. 13 Replace the tray 2 dust cover or the optional duplexer. 14 Turn the printer back on. 15 If a paper jam message persists, there is still paper in the printer. Look for paper in another location (see Paper jam locations on page 97). 11 Note Since the printer has been turned off, you will need to send the print job again.

144 Chapter 4 - Problem solving
Selecting an alternate PPD
Open the Chooser from the Apple menu. Click the LaserWriter 8 icon. If you are on a network with multiple zones, select the zone in the AppleTalk Zones box where the printer is located. Click the printer name you want to use in the Select a PostScript Printer box. (Double-clicking will immediately generate the next few steps.) Click Setup. (This button might read Create for first-time setup.) Click Select PPD. Find the desired PPD in the list and click Select. If the desired PPD is not listed, choose one of the following options: Select a PPD for a printer with similar features. Select a PPD from another folder. Select the generic PPD by clicking Use Generic. The generic PPD allows you to print, but limits your access to printer features. 8 In the Setup dialog box, click Select, and then click OK to return to the Chooser.
If you manually select a PPD, an icon might not appear next to the selected printer in the Select a PostScript Printer box. In the Chooser, click Setup, click Printer Info, and then click Update Info to bring up the icon. 9 Close the Chooser.

Renaming the printer

If you are going to rename the printer, do this before selecting the printer in the Chooser. If you rename the printer after selecting it in the Chooser, you will have to go back into the Chooser and reselect it. Use the Set Printer Name feature in the HP LaserJet Utility to rename the printer.
Determining printer problems 145
Troubleshooting the optional printer hard disk accessory
Troubleshooting the optional printer hard disk accessory Item
Printer does not recognize the hard disk accessory. Disk is not initialized.

Explanation

Turn the printer off and verify that the hard disk accessory is inserted correctly and is securely fastened. Print a configuration page to confirm that the hard disk accessory has been recognized (see Configuration page on page 152). Use the Windows-based HP Resource Manager or the Macintoshbased HP LaserJet Utility to initialize the disk. Turn the printer off and make sure that the EIO disk is inserted correctly and securely fastened. If the control panel message continues to be displayed, the disk drive needs to be replaced. Fonts and forms cannot be stored on the disk when the disk is write protected. Use the Windows-based HP LaserJet Resource Manager or the Macintosh-based HP LaserJet Utility to remove the write protection from the disk. If you are using PCL, print the PCL Font Page, and verify that the font is on the disk. If you are using PS, print the PS Font Page and make sure that the font is on the disk. If the font is not on the disk, use the HP Resource Manager or the Macintosh-based HP LaserJet Utility to download the font. (See PCL or PS font list on page 156).

162 Chapter 5 - Service and support
European HP Customer Care Center language and in-country options available
Open Monday through Friday 8:30 - 18:00 Central European Time (CET) HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the same telephone number. The fee is charged on a per-incident basis. When calling HP have the following information , ready: product number, serial number, date of purchase, and description of the problem. English Ireland: 353 (0)5525 U.K.: 44 (0)5202 International: 44 (0)(171) Belgium: 32 (0)Netherlands: 31 (0)8751 France: 33 (0)34 Belgium: 32 (0)8807 Switzerland: 41 (0)Germany: 49 (0)Austria: 43 (0)Norway: Denmark: Finland: (358) (0)288 Sweden: 46 (0)2170 Italy: Spain: Portugal: 351 (0)1 3176333

Dutch French

German Norwegian Danish Finnish Swedish Italian Spanish Portuguese
Customer support options worldwide 163
In-country/region support numbers
HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the same telephone number. The fee is charged on a per-incident basis. When calling HP have the following information , ready: product number, serial number, date of purchase, and description of the problem. If you require support after your warranty has expired, additional product repair services, or if your country/region is not listed below, see Worldwide country/region sales and service offices on page 172. Argentina Australia Brazil Canada China Chile Czech Republic Greece Hong Kong Hungary India Indonesia Japan Korea (Seoul) Korea outside Seoul Malaysia Mexico New Zealand Philippines Poland Portugal Russia Singapore South Africa Switzerland Taiwan Thailand Turkey Venezuela Vietnam (541) (011) (905) 206-(0)42 (0)(0)800-96-(0)1) 62-21-81-3-82-2-(3) 01-800-63 (2) 00 (351) (1) 301-(01)886 (2) 66 (2) 84 (0) 4530

Hewlett-Packard Japan Ltd. Maeda SN Bldg. 518 Akinono-cho Nijyo-Kudaru Karasuma, Nakagyo-ku Kyoto 604

Miyagi

Hewlett-Packard Japan Ltd. Yamaguchi Bldg. 1-1-31 Ichibancho Aoba-ku, Sendai-shi Miyagi 980

Nagano

Hewlett-Packard Japan Ltd. Forum Honjo Bldg. 2-4-1 Honjo, Matsumoto-shi Nagano 390
Hewlett-Packard Japan Ltd. Chuo Bldg. 5-4-20 Nishinakajima Yodogawa-ku, Osaka-shi Osaka 532
Worldwide country/region sales and service offices 183

Middle East and Africa

Algeria
RTI Algeria 26, Bis rue Mohammed Hadj-Ahmed (ex. Rue Jean Pierre Dinet) 16035 Hydra Alger Algerie Phone Number: 213-2-606450

Israel

Computation and Measurement Systems (CMS) Ltd. 11, Hashlosha Street Tel-Aviv 67060 Phone Number: 972 (03) 538-03-80 Fax: 972 (03) 537-50-55 Telex: 371234 HPCMS

Jordan

Scientific & Medical Supplies Co. P Box 1387.O. Amman Phone Number: (962/6) 62-49-07 Fax: (962/6) 62-82-58 Telex: 21456 sabco jo

Angola

Handled by HP South Africa

Bahrain

BAMTEC P Box 10373.O. Capital centre Shop 116 Road 1405 Area 314 Manama Phone Number: 9-73-275678 Fax: 9-73-276669 Telex: 8550 WAEL BN

Kuwait

Al-Khaldiya Electronics & Electricals Equipment Co. P Box 830.O. Safat 13009 Phone Number: (965) 049 Fax: (965) 983

Lebanon

Computer Information Systems C.I.S. Lebanon Street Chammas Bldg. P Box 11-6274.O. Dora-Beirut Phone Number: (961/1) 405-413 Fax: (961/1) 601.906 Tel/fax: (3579) 514-256 (Cyprus Based Line) Telex: 42309 chacis le
ORASCOM Onsi Sawiris & Co P Box 1191.O. 160, 26th July Street Aguza/Cairo Phone Number: (202) 3015287 Fax: (202) 3442615 Telex: 92768 orscm un

Malawi

Iran (Islamic Republic of)
Evertech 11 bis, rue Toepffer 1206 Geneve Phone Number: +41-22-92 Fax: +41-22-91 Telex: 421 787

Mauritius

184 Chapter 5 - Service and support

Morocco

SICOTEL Complexe des Habous Tour C, avenue des Far Casablanca 01 Phone Number: +212 (02) 31-22-70 Fax: +212 (02) 31-65-45 Telex: 27604

Saudi Arabia

Modern Electronics Establishment P Box 22015.O. Prince Musad Ibn Abdulaziz St. Riyadh 11495 Phone Number: (966/1) 476-3030 Fax: (966/1) 476-2570 Additional Fax: (966/1) 476-7649 cable ROUFKO Modern Electronics Establishment P Box 22015.O. al Nimer Building Riyadh 11495 Phone Number: (01) 4624266 Fax: (01) 4624404 Additional Fax: (966/1) 476-7649

Mozambique

Namibia

Nigeria

South Africa
Hewlett-Packard South Africa (Pty.) Ltd. Management Information Systems Co. Ltd. P Box 120, Howard Place.O. 3 Gerrard Road 7450 Cape Town P Box 53386.O. Phone Number: 658-6100 Ikoyi, Lagos Fax: 685-3785 Phone Number: 234-1-2691307 Fax: 234-1-2692755 Hewlett-Packard South Africa (Pty.) Ltd. Telex: 23582 DATEC NG Private Bag

IMTAC LLC P Box 51196.O. Al Hayek Street Mina al Fahal Muscat Phone Number: (968) 707-727, (968) 707723 Fax: (968) 796-639, (968) 797-709
Wendywood 2148 Phone Number: 27-11-Fax: 27-11-806 1213

Tunisia

Precision Electronique 5, rue de Chypre-Mutuelle Ville 1002 Tunis Belvedere Phone Number: (216/1) 785-037 Additional phone number(s): (216/1) 890672 Fax: (216/1) 780-241 Telex: (0409) 18238 TELEC TN
Qatar Datamations Systems Al Ahed Building, 5th floor Al Muthof Street Doha Phone Number: 974/43.99.00 Fax: 974/43.21.54 Telex: 4833
Worldwide country/region sales and service offices 185

United Arab Emirates

Emitac Ltd. Block RBS Arenco Bldg. Zabel Road P Box 8391.O. Dubai Phone Number: (971/4) 37-75-91 Fax: (971/4) 37-08-99 Emitac Ltd. P Box 2711.O. Abu Dhabi Phone Number: (971/2) 77-04-19 Fax: (971/2) 72-30-58

Zambia

Zimbabwe
186 Chapter 5 - Service and support

Specifications

This appendix includes:
paper specifications printer specifications product compatibility matrix

Overview 187

Paper specifications
HP LaserJet printers produce excellent print quality. This printer accepts a variety of media, such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, and custom-size paper. Paper properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality. The printer can use a variety of paper and other print media in accordance with the guidelines in this manual. Paper that does not meet these guidelines may cause the following problems:
poor print quality increased paper jams premature wear on the printer, requiring repair
For best results, use only high quality media, such as HP brand paper and print media. Hewlett-Packard Company cannot recommend the use of other brands. Because they are not HP products, HP cannot influence or control their quality. It is possible for paper to meet all of the guidelines in this manual and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control. Before purchasing a large quantity of paper, make sure it meets the requirements specified in this user guide and in the HP LaserJet Printer Family Paper Specification Guide. (To order the guide, see Ordering information on page 22, or visit the supplies website at http://www.hp.com/go/ljsupplies.) Always test paper before purchasing a large quantity.

Turn EconoMode on (to save toner) or off (for high quality). EconoMode creates draft-quality printing by reducing the amount of toner on the printed page.

Caution

HP does not recommend full-time use of EconoMode. (If EconoMode is used full-time, it is possible that the toner supply will outlast the mechanical parts in the toner cartridge.)
It is best to turn EconoMode on or off from the printer driver or software application. (Driver and software settings override control panel settings.)

TONER DENSITY=3

Lighten or darken the print on the page by changing the toner density setting. The settings range from 1 (light) to 5 (dark), but the default setting of 3 usually produces the best results. Use a lower toner density setting to save toner.
It is best to change the toner density from the printer driver or software application. (Driver and software settings override control panel settings.)

AUTO CLEANING PAGE=OFF

ON OFF
Turn the automatic cleaning page feature on or off (for cleaning the fuser). The default frequency is every 2,000 pages. The options are 1,000, 2,000, 5,000, 10,000, and 20,000 pages. For more information, see Running the cleaning page automatically on page 92. Press SELECT to manually print a cleaning page (for cleaning toner from the fuser). Follow the instructions on the cleaning page. For more information, see Running the cleaning page manually on page 91. This item appears only after a cleaning page has been generated (as described above). Press SELECT to process the cleaning page.

CREATE CLEANING PAGE

No value to select.

PROCESS CLEANING PAGE

218 Appendix B - Control panel menus

Configuration Menu

Items in this menu affect the printers behavior. Configure the printer according to your printing needs.
Configuration Menu Item POWERSAVE TIME= 30 MINUTES Values 1 MINUTE 15 MINUTES 30 MINUTES 1 HOUR 2 HOURS 4 HOURS Explanation
Set how long the printer remains idle before it enters PowerSave mode. PowerSave mode does the following: minimizes the amount of power consumed by the printer when it is idle reduces wear on the printers electronic components (turns off the displays backlight) When you send a print job, press a control panel key, open a paper tray, or open the top cover, the printer automatically comes out of PowerSave mode. For further information about PowerSave mode, see POWERSAVE in the Resets Menu on page 223.) Determine how the printer behaves when toner is low. The message first appears when about 15% of the toner remains in the cartridge (about 1,500 pages remaining for the 10,000page cartridge and about 900 pages remaining for the 6,000-page cartridge at 5% page coverage). CONTINUE: The printer will continue to print while the message displayed. STOP: The printer will stop and wait for further action. For more information, see Toner low and toner out conditions on page 87. Determine how the printer behaves when toner is out. The message first appears when the toner cartridge is out of toner. CONTINUE: The printer will continue to print with the message displayed. STOP: The printer will stop printing and further action is required. For more information, see Toner low and toner out conditions on page 87.

TONER LOW= CONTINUE

CONTINUE STOP

TONER OUT= STOP

Configuration Menu 219
Configuration Menu (continued) Item CLEARABLE WARNINGS=JOB Values JOB ON Explanation
Set the amount of time that a clearable warning is displayed on the printer control panel. JOB: Warning messages display on the control panel until the end of the job from which they were generated. ON: Warning messages display on the control panel until GO is pressed. Determine how the printer reacts to errors. ON: If an error occurs that prevents printing, the message will display, and the printer will go offline for 10 seconds before returning online. OFF: If an error occurs that prevents printing, the message will remain on the display and the printer will remain offline until GO is pressed. If the printer is on a network, you will probably want to turn AUTO CONTINUE to ON. Determine how the printer behaves when a paper jam occurs. AUTO: The printer automatically selects the best mode for printer jam recovery (usually ON). This is the default setting. ON: The printer automatically reprints pages after a paper jam is cleared. OFF: The printer does not reprint pages following a paper jam. Printing performance might be increased with this setting. This item appears only after the PERFORM PRINTER MAINTENANCE message displays. OFF: The PERFORM PRINTER MAINTENANCE message will be cleared but will return after 5% of the printer maintenance interval if the printer has been used without a new printer maintenance kit being installed. The message should be turned off only while waiting for the printer maintenance kit to be installed. If the required maintenance is not performed, the printers performance will degrade. For more information, see Performing preventative maintenance on page 93. To order the Printer Maintenance Kit, see Ordering information page 22.

AUTO CONTINUE= ON

JAM RECOVERY= AUTO

AUTO ON OFF

MAINTENANCE MESSAGE=OFF
220 Appendix B - Control panel menus
Configuration Menu (continued) Item PRINT PS ERRORS= OFF RAM DISK=AUTO Values OFF ON OFF ON AUTO Explanation
Select ON to print the PS error page when PS errors occur. Determine how the RAM disk is configured. This item appears only if there is no optional hard disk accessory installed and the printer has at least 16 MB of memory. OFF: The RAM disk is disabled. ON: The RAM disk is enabled. Configure the amount of memory to be used through the following item: RAM DISK SIZE.
If the setting is changed from OFF to ON or from OFF to AUTO, the printer will automatically reinitialize when it becomes idle.
QUICK COPY JOBS=32 HELD JOB TIMEOUT=OFF

1 to 50

Specifies the number of quick copy jobs that can be stored on the printers hard disk accessory. Sets the amount of time that held jobs are kept before being automatically deleted from the queue.

Boise, Idaho, USA February 2001
For regulatory topics ONLY, contact:
Australia Contact: European Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130, Australia Your Local Hewlett-Packard Sales and Service Office or HewlettPackard Gmbh, Department HQ-TRE / Standards Europe, Herrenberger Strae110-140, D-71034 Bblingen (FAX: +49-703114-3143) Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise, ID 83707-0015 (Phone: 208-396-6000)

USA Contact:

Environmental product stewardship program 247

Safety statements

Laser safety statement
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation. WARNING! Using controls, making adjustments, or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation.

Canadian DOC regulations

Complies with Canadian EMC Class B requirements. Conforme la classe B des normes canadiennes de compatibilit lectromagntiques. CEM.

EMI statement (Korea)

VCCI statement (Japan)
248 Appendix E - Regulatory information
Laser statement for Finland
Luokan 1 laserlaite Klass 1 Laser Apparat
HP LaserJet 4100, 4100N, 4100TN, 4100DTN laserkirjoitin on kyttjn kannalta turvallinen luokan 1 laserlaite. Normaalissa kytss kirjoittimen suojakotelointi est lasersteen psyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on mritetty standardin EN 60825-1 (1994) mukaisesti.

Varoitus!

Laitteen kyttminen muulla kuin kyttohjeessa mainitulla tavalla saattaa altistaa kyttjn turvallisuusluokan 1 ylittvlle nkymttmlle lasersteilylle.

Varning!

Om apparaten anvnds p annat stt n i bruksanvisning specificerats, kan anvndaren utsttas fr osynlig laserstrlning, som verskrider grnsen fr laserklass 1. HUOLTO HP LaserJet 4100, 4100N, 4100TN, 4100DTN -kirjoittimen sisll ei ole kyttjn huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil. Tllaiseksi huoltotoimenpiteeksi ei katsota vriainekasetin vaihtamista, paperiradan puhdistusta tai muita kyttjn ksikirjassa lueteltuja, kyttjn tehtvksi tarkoitettuja yllpitotoimia, jotka voidaan suorittaa ilman erikoistykaluja.

Index 263

specifications 202 upgrading 229 Menu key 30 menu map location in control panel menus 208 printing 32, 151 menu tree. See menu map menus. See control panel menus messages clearing persistent 111 customizing 40 list, explanation, and recommended action 112 understanding 111 Microsoft Windows configuring drivers 36 network software 33 printer drivers 35 printer fonts 16 printing with infrared 80 software included on printer CD 33 Microsoft Word for DOS, entering escape characters in 237 millimeters, setting for custom paper size 214 minimum paper size 189 misfeeding pages 141 misformed characters problem 134 model number for printer 20 mopying (collating) error messages 126 using 65 moving around in online user guide 9 MS-DOS. See DOS MSDS (material safety data sheet) 246 multi-purpose paper, ordering 22 multi-purpose tray. See tray 1
configuring parameters 225 HP Web JetAdmin 33 software 33 software for 41 troubleshooting Macintosh 143 noise emissions 202 notification of events, setting up 253 Novell NetWare configuring parameters 41 networks 36 setting 225 numbers for printer, serial and model 20 n-up printing 67
offline, sending printer 30 online help ? message 31 exiting 31 printer 37 user guide 31 online operation, returning to 30 online services description 157 direct ordering 160 HP Support Assistant 160 parts information 160 printer drivers, printer software, product and support information 157 software utilities 158 online user guide browsing with thumbnails 11 finding information 10 finding words 11 magnifying page view 10 navigating 9 online help 14 paging through 11 N printing 11 naming using online 9 devices with embedded web server 253 operating systems printer 40 Red Hat Linux 41 narrow paper, printing 53 Sun Solaris 41 navigating in online user guide 9 supported 35 NetWare SuSE Linux 41 configuring parameters 41 website for supported 41 networks 36 operating temperature 202 setting 225 order of trays used 68 network order supplies page (embedded web assigning zone 40 server) 254 HP Web JetAdmin software for 41 ordering network administrator software on printer accessories and supplies 21 CD 33 supplies through embedded web server network pages (embedded web server) orientation networks for duplexing 51 EN

264 Index

orientation setting 214 orienting label sheets 61 special paper 54 transparencies 62 OS/2 printer drivers 35 other links page (embedded web server) 254 output bins clearing paper jams 106 location 20 using 44 overhead transparencies. See transparencies override A4 with letter setting 216 overriding printer settings 36 ozone production 244
packing equipment 165 Page 134 page control commands 239 page count for printer 153 paging through online user guide 9, 11 paper card stock 198 custom-size 45 guidelines for using 192 heavy 198 manually feeding 71 ordering 22 printing custom-size 63 problem symptoms, causes, and solutions 192 recycling 246 saving 244 settings for rough or heavy 212 specifications 188 supported weights and sizes 189 types supported 192 types to avoid 193 weight equivalences 194 paper handling available accessories 17 features 16 ordering accessories 22 Paper Handling Menu 210 paper jams clearing from duplexer 104 clearing from envelope feeder 100 clearing from fuser area 107 clearing from output areas 106 clearing input tray areas 102 clearing top cover area 98 configuring alerts 94 configuring recovery behavior 220 EN

hp LaserJet 4100 printers

environmental profile

published 5/01
hewlett-packard company POB 15 Boise, ID 83707-0015 product description
Models: Weight, Width x Depth x Height HP LaserJet 4100 (C8049A): 17 kg, 39.0 x 50.7 x 34.6 cm HP LaserJet 4100n (C8050A): 17.5 kg, 39.0 x 50.7 x 34.6 cm HP LaserJet 4100tn (C8051A): 19.3 kg, 39.0 x 50.7 x 46.7 cm HP LaserJet 4100dtn (C8052A): 23.9 kg, 39.0 x 53.8 x 46.7 cm (Measurements provided are for a non-packaged system)
environmental certifications
This product conforms to the following voluntary environmental program requirements: ENERGY STAR Blue Angel GREENGUARDTM

other features

Hp has designed this product with the following additional features to help the user conserve resources: Instant-On Fusingsaves energy Automatic Two-Sided Printing (Duplexer Accessory)saves paper N-Up Printingsaves paper Draft Quality Printing Optionsaves toner/ink and paper 1 years 1-5 years Supportpack, Optional 5 years after end of production 5 years after end of production
warranty, service & options
Standard Warranty: Extended Warranty: Spare Parts Available: Service Available:
The product can be upgraded, or its useful life extended as follows: Expandable Memory (to 384 MB) Optional Network Connectivity Optional Accessories (Duplexer, 500-Sheet Feeder, 75-Sheet Envelope Feeder, Fast Infrared Communication Receiver, EIO Disk Drive)

operational data

Operational Mode: 25 pages per minute, letter size Energy Consumption: Sleep: Off: Operation: Idle/Ready/Standby: Operation: Idle/Ready/Sleep: Sleep: Chemical Emissions: (Per RAL-UZ 85, Annex 3,4,5) Ozone Styrene Dust Operation: 0.005 mg/m TLV/MAK=0.2 mg/m Operation: 0.003 mg/m TLV/MAK=85 mg/m Operation: 0.009 mg/m TLV=10mg/m inhalable particulate, 3mg/m respirable particulate; MAK=6mg/m 20 W (Per U.S. EPA ENERGY STAR Test Guidelines) 0W 465 W 21 W 6.6 bels 4.1 bels Inaudible
Acoustical Noise: (declared sound power (LwAd) per ISO 7779/ISO 9296)
TLV: Threshold Limit Value established by the American Conference of Governmental Industrial Hygienists. MAK (Maximale Arbeitsplatz Konzentration): Maximum workplace concentration in the Federal Republic of Germany. Note: Tests are conducted using hp printing supplies. Results with other than hp supplies may differ.
product safety information product restricted materials
For chemical information about related hp printer supplies, please refer to Material Safety Data Sheets for these products at: www.hp.com/go/msds The information in this section refers to materials restricted by regulation or law and applies to parts, components and products sold by hp. This product does not contain: Asbestos Cadmium as a stabilizer, coloring agent or surface coating treatment. The total concentration of cadmium in any part, component or material in this product is 50 mg/kg. Lead carbonates or sulfates are not contained in any paint applied. Mercury (except lamps containing less than 10 mg) Chlorofluorocarbons (CFCs), halons, HCFCs, HBFCs, 1,1,1 trichloroethane, carbon tetrachloride or methyl bromide. Chlorinated or brominated dioxins or furans are not present at a concentration that is currently prohibited by law. Polychlorinated biphenyls (PCB) or polychlorinated terphenyls (PCT).
For additional product material information about this product, see additional product materials below. For product material information for associated batteries and packaging, see batteries and packaging, below.

additional product materials batteries
Plastic parts do not contain polybrominated biphenyls (PBBs) or polybrominated biphenyl ethers (PBBEs) (also known as polybrominated biphenyl oxides (PBBOs)). Brominated flame-retardants are not used in the housing plastics.
1. This product does not contain batteries.

packaging

Packaging materials do not contain lead, mercury, cadmium or hexavalent chromium as an intentionally added element. The sum concentration of incidental lead, mercury, cadmium and hexavalent chromium in the packaging for this product is less than 100mg/kg. No chlorofluorocarbons (CFCs), halons, HCFCs, HBFCs, 1,1,1 trichloroethane, carbon tetrachloride or methyl bromide are used in plastic foam packaging materials. Plastic packaging materials are marked according to ISO 11469 and DIN 6120 standards.
External: Corrugated Paper1 Internal: Polystyrene+Polyethylene-Foam1,2 Polyethylene-Bag(s)1
Weight: 2.75 kg Weight: 0.56 kg Weight: 0.04 kg
Information for LaserJet 4100 model only. Foam is 90% polystrene, 10% polyethylene
Hp designs packaging to be recyclable where practical. The recyclability of the packaging alone, when not used to return a cartridge for recycling depends on the availability of municipal recycling programs and on the packaging design. Hp customers in European Union (EU) countries who wish to recycle hp product packaging should return it to local packaging recovery schemes. The package is registered with the thirdparty recycling programs in the countries listed below to meet local packaging recycling laws. The European package is marked with the Green Dot symbol (Der Grune Punkt) to signify participation in these package recovery programs. Germany (DSD) France (Eco-Emballage) Austria (ARA) Belgium (Fost Plus) Sweden (Repa Registret) Luxemborg (Valorlux) Netherlands (SVM) Italy (Conai) UK (Valpack) Ireland (Repak) Spain (Ecoembes) Portugal (Punto Verde SA) Finland (PYR) Some larger hp offices also accept hp product packaging* from customers in countries or areas without local packaging recovery schemes. Contact your local hp sales office for more information.
*This does not include packaging that is contaminated or contains dangerous substances, which should be disposed of in accordance with local regulations.
end-of-life management/ recyclability
Hewlett-Packard offers end-of-life hp product return programs in certain geographic areas. To determine if a program is available for this hp product in your area, please refer to our recycling Web site at www.hp.com/go/recycle or contact your nearest hp sales office. Products returned to hp will be recycled, recovered or disposed of in a responsible manner This hp product is designed to enhance end-of-life disposal options by: Marking plastic parts weighing more than 25g according to ISO 11469 international standards Eliminating glues and adhesives from product construction where technically feasible Using common fasteners Including snap-in features

This hp product contains the following materials that may require special handling at end-of-life: Lead in solder Environmental Policy Hewlett-Packard Company established an environmental policy in 1992 with the goals of providing products and services that are environmentally sound throughout their lifecycles and to conduct its operations worldwide in an environmentally responsible manner. HP has strengthened that commitment with the intent to be the recognized leader in inventing environmentally sustainable solutions for the common good. ISO 14001 In June 2000, six months ahead of schedule, HP achieved ISO 14001 certificationthe international standard for environmental management systemsof its worldwide manufacturing operations. Issued by the independent registration firm, Bureau Veritas Quality International (BVQI), this global certification is your assurance that HPs policies, procedures and organization for managing the environmental aspects of our operations meet the requirements of ISO 14001. Ozone-Depleting Substances Hewlett-Packard has eliminated all manufacturing process uses of chlorofluorocarbons (CFCs), HBFCs, halons, 1,1,1 trichloroethane (TCA), carbon tetrachloride and methyl bromide, and we require suppliers to avoid using these chemicals in manufacturing processes.

company information

for more information
The following information is available online at www.hp.com/go/environment More about hps commitment to the environment Material Safety Data Sheets (MSDS) for hp printer supplies Environmental profiles for many related hp products End-of-life return and recycling programs for selected hp products, depending upon geographic location
The information presented in this document is based largely on the recommendations made by the ECMA Standardizing Information and Communication Systems Technical Committee 38, Technical Report 70, and is believed accurate and reliable for operating hp LaserJet series 4100 printers, including recommended maintenance and use of supplies and accessories that meet all requirements and recommendations presented in the user/service manuals. Data are the most current available to HewlettPackard at the time of preparation and is issued as a matter of information only. No warranty as to accuracy or completeness is expressed or implied. The information in this document is subject to change without notice. ENERGY STAR is a U.S. registered service mark of the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, Hewlett-Packard Company has determined that this product meets the ENERGY STAR guidelines for energy efficiency. GREENGUARDTM is a trade mark of Air Quality Sciences Incorporated. Copyright Hewlett-Packard Company, 2000. All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited except as allowed under copyright laws.