10 Remove all external packing tape from the printer, Tray 3, and the duplex printing accessory. 9 Note Make sure you remove the tape from the back of the printer. 11 Open the middle front drawer and remove the packing tape. Then close the drawer. 10

Task 2 13

Task 3

Install the Power Cord

3 Locate the power cord that shipped with the printer. Locate the standby button (power switch) on the front of the printer. The standby button has two positions: in (power on) and out (standby modethe fans remain on). Make sure that the standby button is out (standby mode). Insert the power cord into the power receptacle on the back side of the duplex printing accessory.

14 Task 3

Insert thes short duplexer power cord on the back of the duplexer into the power receptacle on the back side of the printer. Connect the power cord to a grounded power outlet.

Task 3 15

Task 4
Load Media into the Media Trays
Front View The printer has the following trays: 3 Note Tray 1 (multipurpose tray) with extending paper support Tray 2 (250-sheet tray) Tray 3 (500-sheet tray)
The printer control panel can be configured so that the printer draws certain media types from specific trays. This enables you, in the printer driver, to select media by type rather than by tray (source). Selecting media by type helps prevent accidental printing on special or expensive media. For example, if a tray is configured for letterhead, and you specify in the driver to print on plain paper, the printer will not accidentally print on letterhead from the letterhead tray. For more information on using the printer control panel to set the size and type of media for the input trays, see the online user guide. Do not use DeskJet (inkjet) transparencies in your printer. The transparencies can become overheated and melt, causing serious damage to your printer. Hewlett-Packard recommends using HP Color LaserJet Transparencies. HP products are designed to work together for optimum printing results.

CAUTION

16 Task 4

To load Tray 1:

1 Pull up the tray extension and slide the media-width guides all the way open. Load media with the print side (side to be printed on) facing the printer. Load up to 150 sheets of 75 g/m2 (20 lb) stock. Slide the media in until it sits squarely in the bottom of the tray. Slide the media-width guides in until they hold the media firmly in place without bending it. To load letterhead into Tray 1, load the letterhead with the print side facing the printer and with the top of the letterhead sitting in the bottom of the tray. For duplex (two-sided) printing, load letterhead with the print side facing away from the printer. Note For information on loading envelopes, transparencies, or other media types, see the quick reference guide that comes with the printer.

Task 4 17

To load Tray 2:
1 Remove Tray 2 from the printer and place it on a flat surface. Remove the packing tape from the tray. Slide out the orange packing spacers from both sides of Tray 2 ( [1] ). Then press the bottom plate and remove the middle packing spacer ( [2] ). Set the rear media-length guide by squeezing the guide adjustment latch and sliding the back of the tray to the length of the media you are loading. Slide the media-width guides all the way open. Load media into Tray 2 with the print side facing down. Load up to 250 sheets of 75 g/m2 (20-lb) stock. Media capacity may vary with other media types.
CAUTION Place the media under the Fill tabs. Do not load paper above the Fill tabs. (Fill tabs are displayed and circled in illustration 5.)

18 Task 4

Make sure that the media is flat in the tray at all four corners and that the media fits under the metal corner tabs in front. Be careful not to bend the corners of the media. Bent corners will prevent the media from feeding reliably. Slide the media-width guides in until they hold the media firmly in place without bending it. Insert Tray 2 into the printer.

Task 4 19

To load Tray 3:
1 Remove the tray (Tray 3) from the 500-sheet paper feeder and remove the packing tape.
CAUTION Remove the 2 cardboard packing spacers from the back of Tray 3. If the packing spacers are not removed, paper jams will occur. 2 Slide out the rear packing spacers from both sides of Tray 3 ([1]). Next slide out the front packing spacers ([2]). Then press the bottom plate and remove the middle packing spacer ([3]). Squeeze the guide release latch on the rear media-length guide and slide the guide to fit the media size you are loading. Slide the media-width guides all the way open by squeezing the release latch.

20 Task 4

Load media into Tray 3. Load up to 500 sheets of 75 g/m2 (20-lb) stock. Capacity may vary with other media types.
CAUTION Place the media under the Fill tabs. Do not load paper above the Fill tabs. (Fill tabs are displayed and circled in illustration 5.) 6 Slide the media-width guides in until they hold the media firmly in place without bending the media. Turn the media-size knob on the side of Tray 3 to the size of the media in the tray. Insert Tray 3 into the printer.

Task 4 21

Task 5
Set Up the Printer Control Panel (Optional)
You might need to install the control panel overlay or replace the English overlay with one that displays your language. You also might need to configure the control panel to display messages in your language.

To change or install the control panel overlay:
Locate the control panel overlay that came in the printer box and remove it from the bag. If you are installing an overlay, rather than replacing one, skip to step 4. Otherwise continue to step 2. 3 Gently lift out on both sides of the overlay that is currently installed on the printer. Grasp the bottom of the overlay, pull it down, and then lift it out.

22 Task 5

To install the new overlay, position it over the control panel and install the top side first. Insert the top tabs on the overlay into the slots on the printer face. Then push the overlay up and push in the bottom. Snap the overlay firmly onto the control panel.

Task 5 23

To change the display language:
1 Press and hold the SELECT key on the printer control panel while you turn the printer on by pressing the standby button (power switch). Continue holding SELECT until the control panel displays SELECT LANGUAGE (in English), and then release SELECT. Wait until the control panel displays LANGUAGE=ENGLISH *. Then press the VALUE key repeatedly until your language choice appears. Press SELECT to save your language choice. An asterisk ( * ) appears next to the language when you select it.

24 Task 5

Press GO. After the printer warms up, the control panel displays:
TONER POSITION CYAN = MISSING
Note If the control panel does not display the message above in the language you selected, press the printer standby button (power switch) to turn the printer off and then repeat the instructions for changing the display language. Leave the printer turned on and continue to the next task.

Task 5 25

Task 6
Install the Toner Cartridges
1 Locate the toner cartridges packaged in the printer box. The printer uses four different toner colors and has a different toner cartridge for each color: cyan (C), magenta (M), yellow (Y), and black (K). If the printer is not already turned on, turn it on. Wait for the printer to warm up. When it is ready, the control panel displays:
Note If the Install Drum message appears, wait for the Install Toner Cartridge message, then proceed with the following instructions. 4 Push the dark gray release button on the side of the printer ( [1] ) and open the printers top cover ( [2] ). The cartridge slot for the cyan toner cartridge is visible. Lift up the flap that partially covers the cartridge slot. The correct toner color is shown on the flap.

26 Task 6

Remove the cyan toner cartridge from the bag. Gently rotate the toner cartridge from side to side to redistribute the toner. Locate the orange tab on the end of the toner cartridge.
CAUTION Do not shake the toner cartridge after you have removed the inside tape. Doing so could cause toner to spill. 8 Pull the tab firmly to remove the inside sealing tape. (If the tab breaks off, pull on the tape.) Discard the tape. Position the toner cartridge over the cartridge slot so that the blue arrow on the toner cartridge points to the blue arrow on the printer.
10 Be sure that the tab on the other end of the toner cartridge aligns with the notch on the cartridge slot. If the tab does not fit in the notch when you insert the toner cartridge, the toner is the wrong color for that cartridge slot.

Task 6 27

11 Hold the toner cartridge as shown. The arrow on the right (the control panel side of the printer) should point straight down. 12 Slide the toner cartridge down into the slot until the cartridge stops. 13 Rotate the toner cartridge toward the back of the printer (within the cartridge slot) until the cartridge stops. The cartridge shutter opens to reveal the developer sleeve. 14 Lower the flap to partially cover the toner cartridge. 15 Close the printers top cover. Note You must close the top cover before installing the next toner cartridge.

28 Task 6

16 On the printer control panel, press VALUE + once to prepare the printer for the next toner cartridge. When the printer is ready, the control panel displays:
TONER POSITION: (color) = MISSING
Install the other three toner cartridges by repeating steps 4 through 16. Install them in the following order: 1. magenta (M) 2. yellow (Y) 3. black (K) 18 After installing the fourth toner cartridge and closing the toner door, press GO. 18 CAUTION If you need to ship the printer in the future, remove the toner cartridges and imaging drum before shipping. Leave the printer turned on and continue to the next task.

Task 6 29

Task 7

Install the Imaging Drum

1 Locate the imaging drum package that came with the printer. Remove the imaging drum from the bag.
CAUTION Avoid exposing the imaging drum to direct light. Exposure to light for more than 15 seconds can seriously damage the imaging drum. 3 On the printer, pull open the front upper drawer until it stops. Align the imaging drum over the open drawer so that the arrow on top points to the rear of the printer, and the blue end cap on the side slides into the slot identified with the blue arrow. Slide the imaging drum down into place. Push the front upper drawer shut. Wait while the printer runs an internal color calibration. The calibration takes a few minutes. When the printer is ready, the control panel displays READY.
CAUTION If you need to ship the printer in the future, remove the toner cartridges and imaging drum before shipping.

30 Task 7

Task 8
Set PowerSave and Test Printer Operation
PowerSave reduces power consumption when the printer is not in use. The factory default setting for PowerSave is on, and the time setting is one hour. The instructions below explain how to change the time setting and how to turn PowerSave off.

To set PowerSave:

Press MENU on the control panel until CONFIGURATION MENU appears on the control panel display. Press ITEM until POWERSAVE=2 HR * appears. Press VALUE + or VALUE to display other time-setting choices between 1 minute and 8 hours, or off. Press SELECT to save your choice. An asterisk ( * ) appears beside your saved choice. Press GO. The control panel displays READY.

Task 8 31

To test printer operation:
Print a configuration page to ensure the printer is working properly. 1 Press MENU on the control panel until INFORMATION MENU appears on the control panel display. Press ITEM until PRINT CONFIGURATION appears. Press SELECT to print a configuration page. After about 30 seconds, the configuration page prints. If it does not print, see the Troubleshooting Checklist in this book.
Leave the printer turned on and continue to the next task.

32 Task 8

Task 9
Connect the Printer to the Network (Optional)
The HP Color LaserJet 4500 DN printer comes with the HP JetDirect J3113A print server, which supports RJ-45 (unshielded twisted pair) for 10Base-T or 100Base-TX networks.

Task 10 35

Task 11 Connect a Parallel Cable (Optional)
1 The printer can connect to the computer with a bidirectional parallel cable (IEEE1284 compliant) with a C-size connector to the printer and a B-size connector to the computer. HP recommends the parallel cable length to be no longer than 10 meters (30 ft) in length. The cable (HP part number C2946A) is included with the HP Color LaserJet 4500 printer. It must be purchased separately for the HP Color LaserJet 4500 N and 4500 DN printer.
To connect a parallel cable:
1 Press the printer standby button (power switch) to turn the printer to standby mode, and turn off the computer to which you are connecting the parallel cable. Plug the parallel cable into the printers parallel port until it snaps into place. Plug the other end of the parallel cable into the computer. Tighten down the screws on the parallel cable to secure the cable to the computer.

36 Task 11

Turn the computer on and then turn the printer on.
Note Your system will sense the printer if it is Plug and Play compatible. Follow the directions on your screen. To install the complete software package, cancel Plug and Play and continue to the next task. Continue to the next page for instructions on verifying communication between the computer and the printer.

Task 11 37

To verify communication when using a parallel cable:
1 At the computer, at the DOS prompt (root directory), type DIR>LPT1 and press ENTER.
If you are using a UNIX operating system, use the equivalent commands. At the printer, if the Data light on the control panel stays on for more than a minute, press GO. Otherwise, continue to step 3. If a directory list prints, printer setup is complete. Now you can install the software to work with the new HP Color LaserJet 4500 printer. OR If an error message appears in the printer control panel display, see the troubleshooting section in the printers online user guide for information. OR If the printer neither prints the directory list nor displays an error message on the control panel, check to see that all the power cables are plugged in and that all the cables connecting the printer to the computer are securely fastened. Remove any print sharing device or port security device which may be connected between the computer and printer.

38 Task 11

Task 12 Prepare to Use Software
Before you or other users can print to the printer, the software (printer drivers and optional printing utilities) must be installed on any computer printing to the printer. The software is on the CD-ROM that is included in the box with the printer. This section provides overviews of the CD-ROM software and the installation procedures for the following types of printer users:
single user whose IBM-compatible computer is directly connected to the printer by a parallel cable single user whose Macintosh-compatible computer is directly connected to the printer by a LocalTalk or Ethernet cable (for EtherTalk) network administrator who is installing the printer on a network for network clients

CD-ROM Software Overview

The CD-ROM includes software designed for end users who are operating in the following environments:

q q q q q q

Windows 3.1x Windows 9x Windows NT 3.51 Windows NT 4.0 IBM OS/2 Macintosh System 7 or later (appears only in a Macintosh environment)
The CD-ROM also includes software for network administrators who are using the following network operating systems.

q q q q q

Novell NetWare 3.x or 4.x (Windows 3.1x or Windows 95) Windows 9x Windows NT 3.51 Windows NT 4.0 AppleTalk (EtherTalk and LocalTalk)

Task 12 39

Software Installation Overview for IBM-Compatible Single Users
Read this overview if you are a single user whose IBM-compatible computer is the only one connected to the printer and the computer is connected to the printer by a parallel cable (IEEE-1284 compliant) with a C-size connector.
Install the software and the online user guide (optional) on the computer that is connected to the printer. For instructions, see Task 13, Install the Software. Once the software is installed, installation is completeunless you need to select a different printer port for the printer driver. If you need to select a different port for the printer, see Task 17, Connect to the Printer. Once you have selected the correct port for the driver, installation is complete. On all computers that print to the printer, configure the printer driver to show that the 500-sheet paper feeder and duplex printing accessory are installed. (For instructions, see the online Help for the printer driver.)

48 Task 13

Task 14 Configure the Printer on the Network
Before using the printer on the network, it must be configured with network parameters. If the printer installation utility did not do this, use a network printer management utility such as HP JetAdmin. HP JetAdmin for Windows is located on the Printing System and Documentation CD-ROM in the jetadmin directory. Or, you can download the latest version of HP JetAdmin or HP Web JetAdmin from HP Customer Care Online at http://www.hp.com/support/ net_printing. For more information on HP JetAdmin, see the HP JetDirect Print Server Software Installation Guide.

Task 14 49

Task 15 Distribute the Software to Network Clients
Before a network client can print to the printer, the printing system software must be installed on the clients workstation. Rather than distributing the CD-ROM to each client, you can place disk images of the installation software onto a public directory. The softwares Disk Copy option lets you copy disk images only for Windows operating systems to a designated directory.
To create disk images with Disk Copy:
1 Insert the HP Color LaserJet 4500 Printing System and Documentation CD-ROM that contains your language into the CD-ROM drive. In Windows 3.1x or Windows NT 3.51, click Run from the File menu in Program Manager. In Windows 9x or Windows NT 4.0, click Start, and then click Run. Type D:\SETUP.EXE in the box. (This assumes that your CD-ROM drive is the D:\ drive.) Click OK. Click Next. The Software License screen will appear. Click Yes if you agree to the terms. When you are prompted to choose the method of installation, click Disk Copy. Select the language and operating system versions for which you want to create disk images, and then choose the drivers package you want included in the disk images. Click Browse to assign a path to the drive and directory where you want to copy the disk images.
10 Click Next and then follow the instructions on the screen.

50 Task 15

You also can use a file management tool such as Windows File Manager or XCOPY to copy disk images. If you use an application or utility other than Disk Copy, browse the Image directory on the CD-ROM to determine the location of the disk images. For example, if you want to copy disk images for Windows 9x in Spanish, the path on the CD-ROM is: D:\image\win95\sp\<driver>\disk1 (where <driver> is the driver you are using such as PCL or PS).

Task 15 51

Task 16 Install the Software for Network Clients
Before a client can print to the printer, the printing system software must be installed on the clients workstation. Procedures for installing the software vary, depending on the operating system you are using. Use the instructions below that apply to your operating system.
The procedures for installing end-user software on client workstations are similar to the installation procedures for network administrators. Install the end-user software on client workstations by running SETUP.EXE from the root directory of the CD-ROM or from the disk 1 directory of disk images.
To install end-user software, click Typical or Custom. Windows Installation Options on the CD-ROM

Typical

To install the end-user software onto a Windows NT workstation, you must have ADMINISTRATOR PRIVILEGES on that workstation.
Do not install the PCL driver or PostScript driver(s) onto Windows NT workstations when you install other end-user software. Clear the PCL and PostScript Driver check boxes in the Components list during the Custom Install. The driver(s) will be installed from the server when you connect to the network printer in Task 17, Connect to the Printer. Do not install the HP JetAdmin software on client workstations that are on a Novell NetWare network or Windows NT network. If the check box for HP JetAdmin is selected when you choose the custom installation, click the HP JetAdmin utility check box to clear it.

52 Task 16

Do not install the online user guide on the clients workstation if you installed it on a public drive. Users of a shared network version of Windows can install only those software components that the network administrator installed during the network administrator installation. For example, if the network administrator did not install the HP FontSmart utility, then the HP FontSmart utility will not install on client workstations. For a minimal install (driver only) on a Windows 3.1 or Windows 9x workstation, install using the operating system. Using the operating system installs only the Original Equipment Manufacturer (OEM) driver. For a minimal install in Windows 9x, use the Add Printer Wizard. In Windows 3.1, use the Printers icon in the Control Panel. On a peer-to-peer network, all users who want access to the network printer may need to install the HP JetAdmin software on their workstations. For more information, see the chapters on peer-to-peer networks in the HP JetDirect Print Server Software Installation Guide.
For installation instructions, see the installation Readme.hp file in the OS/2 folder on the software CD-ROM.
The Macintosh partition contains an installer program for each language. Find the language that is appropriate for your operating system and then use the installer program for that language.

Task 16 53

Task 17 Connect to the Printer
These installation instructions are for single users and network administrators. After installing the end-user software on a client workstation, connect the printer drivers to the proper printer port. This enables the client to print to the printer. The procedures for connecting to a port vary, depending on your operating system. Use the instructions below that apply to your operating system.
Windows 3.1 and Windows 9x
In Windows 3.1, open the Printers icon in the Control Panel, and then use the Connect button to connect the printer driver to the correct port. If the port is not visible in the Ports list, click the Network button and complete the Connect To Network dialog box. In Windows 95, select the printer in the Printers folder, and then open Properties from the File menu. Select the correct port from the Details tab. If the port is not present, click the Add Port button and complete the Add Port dialog box.
Windows NT 3.51 and Windows NT 4.0
Note To connect to the network printer on a Windows NT workstation, you must have ADMINISTRATOR PRIVILEGES on that workstation. When you connect to the network printer on a Windows NT workstation, the printer driver gets installed from the server. If the operating system is unable to install the driver from the server, you can install the driver from the CD-ROM. If you are prompted for the driver, browse for printer.inf (Windows NT 3.51) or ntprint.inf (Windows NT 4.0) in the following subdirectory: D:\image\<OS>\<language>\<driver>\disk1 (where <OS> is your operating system, <language> is the language you are using, and <driver> is the driver you are using such as PCL or PS).

54 Task 17

In Windows NT 3.51, use Connect to Printer in the Printer menu. Under Shared Printers, double-click on the printers network name and then follow the instructions on the screen. In Windows NT 4.0, use the Add Printer Wizard in the Printers folder to connect to a network printer.
For instructions on configuring the printer in the Chooser, see the HP LaserJet Printing Guide for Macintosh, v. 2.5, in the HP LaserJet folder that is installed on the system hard disk.

Task 17 55

Troubleshooting Checklist

Problem or Error Message

The control panel display is blank.

Solution

Make sure the printers power switch is on. The printer may be in PowerSave mode. Press GO to check. Make sure all power cables are securely attached and plugged into a grounded power outlet. Verify that the short cable on the back of the duplexer is connected to the printer and that the power cord is connected correctly between the duplexer and the outlet.

The control panel displays OFFLINE. Cannot print from the computer using a parallel cable.
Press GO. The cable might be bad or installed incorrectly, or might be too long. Remove the cable and reconnect it, making sure it is securely connected. Try another bidirectional parallel cable (IEEE-1284 compliant) with a C-size connector under 10 m (30 ft) in length. Replace the cable with an HP C2946A cable or equivalent. The wrong port may be selected or rerouted. Check the MODE statement in the AUTOEXEC.BAT file. There may be a bad port on the computer or printer. Try using a different port, or, if possible, a different computer or printer to help isolate the problem.
Cannot print using a sharing device.
Try to isolate the cause of the problem. Test the printer using a cable connected directly from the computer to the printer. Contact the sharing device vendor for troubleshooting steps. The interface cable may be bad or loose. Check the cable and connection. If you are using a bidirectional parallel cable (IEEE 1284 compliant) with a C connector, make sure it is not longer than 10 m (30 ft). Paper may be jammed in one of several locations. Clear all jams according to instructions in the quick reference guide. Make sure packing spacers are removed from the tray.
Random garbage characters are printing.
Control panel displays 13.X PAPER JAM.
Control panel displays an error message. Turn the printer off and back on. If the message does not clear, see the online user guide. Cannot find the printer in the network OR The HP JetDirect configuration page indicates an I/O CARD NOT READY message. Ensure your configuration parameters are correct. See the troubleshooting section in the HP JetDirect Print Server Software Installation Guide. Verify cabling connections.
For more messages and solutions, see the chapter called Solving Problems with the Printer in the online user guide.
56 Troubleshooting Checklist
Communicating With an Optional HP JetDirect Print Server
If the printer contains an optional HP JetDirect print server, and you cannot communicate with the printer over the network, verify the operation of the print server. Print an HP JetDirect configuration page. If the message I/O CARD READY does not appear on the configuration page, see the troubleshooting section of the HP JetDirect Print Server Software Installation Guide.
HP JetDirect 10/100TX print server

European Customer Support Center Language and In-Country Options Available
Open Monday through Friday 8:30 to 18:00 CET HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the same telephone number. The fee is charged on a per-incident basis. When calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem. English Ireland: U.K.: International: Belgium: Netherlands: France: Belgium: Switzerland: (353) (1) 662-5525 (44) (171) 512-5202 (44) (171) 512-5202 (32) (2) 626-8806 (31) (20) 606-8751 (33) (01) 43-62-3434 (32) (2) 626-8807 (41) (84) 880-1111 German Norwegian Danish Finnish Swedish Italian Spanish Portuguese Germany Austria: Norway: Denmark: Finland: Sweden: Italy: Spain: Portugal: (49) (180) 525-8143 (43) (1) 0660-6386 (47) 2211-6299 (45) 3929-4099 (358) (9) 0203-47288 (46) (8) 619-2170 (39) (2) 264-10350 (34) (90) 232-1123 (351) (1) 441-7199

Dutch French

Support Information 61
Customer Support Worldwide (continued) In-country/region support numbers: If you require support after your warranty has expired,
additional product repair services, or if your country/regions is not listed below, refer to the Worldwide Sales and Service Offices section in the online user guide. Argentina Australia Brazil Canada China Chile Czech Republic Greece Hong Kong Hungary India 787-8080 (61) (3) 272-8000 022-829-6612 (1) (208) 323-2551 (86) (10) 65053888-5959 800-360999 (420) (2) 471-7321 (30) (1) 689-6411 (852) 800-96-7729 (36) (1) 343-0310 (91) (11) 682-6035 (91) (11) 682-6069 Indonesia Korea Korea (outside Seoul) (62) (21) 350-3408 (82) (2) 3270-0700 (82) (080) 999-0700 Japan Malaysia Mexico (Mexico City) Mexico (outside Mexico City) New Zealand Philippines Poland Portugal Russia Singapore Taiwan Thailand Turkey (81) (3) 3335-8333 (60) (3) 295-800-800-90529 (64) (9) 356-6640 (63) (2) 894-1451 (48) (22) 37-5065 (351) (1) 301-7330 (7) (95) 923-5001 (65) 272-5300 (886) (02) 717-0055 +66 (0) 2 661-4011 (90) (1) 224-5925

62 Support Information

hp print smart get smart promotion
Purchase $2,000 of HP LaserJet and/or HP Color LaserJet printers, supplies and accessories and receive a printing kit with $300 of free e-services. Purchase HP LaserJet 4050 and/or HP Color LaserJet 4500 series printers and receive $100 or $200 rebates.
To claim your free printing e-services kit and/or rebates, follow these three simple steps.
1. Purchase: One or more of the eligible printers listed on the following page (you will receive one free copy of the printing e-services kit for every $2,000 of HP LaserJet/Color LaserJet printers, supplies and accessories purchased). Limit 10 printing e-services kits per address, company or household. Rebates are valid on the HP LaserJet 4050 and HP Color LaserJet 4500 series printers only. See promotion terms and conditions for complete details. Limit 100 rebates per address, company or household. 2. Submit: a. Completely fill out the claim form below. Be sure to include serial number(s). b. Attach original invoice(s), with product price(s) and purchase date(s) circled, to the claim form. Invoices must be dated between July 10, 2000 and October 31, 2000. c. Make copies for your records. HP Print Smart Get Smart Promotion Dept. #994575 Lubbock, TX 79491-4575

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Printers Purchased

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$100 rebates

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$200 rebates

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Rebate offer may not be combined with any other offer except the HP Print Smart Get Smart printing e-services offer above. By submitting this claim form you agree to the HP Print Smart Get Smart terms and conditions.
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