HP Color LaserJet 4600dn

The HP Color LaserJet 4600dn includes the features of the 4600n plus an HP Jetdirect 610N printer server EIO network card.
HP Color LaserJet 4600dtn
The HP Color LaserJet 4600dtn includes the features of the 4600dn, additional 500-sheet paper feeder (Tray 3), and a total of 160 MB of SDRAM.
HP Color LaserJet 4600hdn
The HP Color LaserJet 4600hdn includes the features of the 4600dtn, plus a hard disk.

Printer features

This printer combines the quality and reliability of Hewlett-Packard printing with the features listed below. For more information on printer features, see the Hewlett-Packard website at http://www.hp.com.

Feature

Performance

Characteristics

17 pages per minute (ppm) for letter size paper and 16 ppm for A4 size paper. Prints on transparencies and glossy paper. For more information, see Supported media weights and sizes. 96 megabytes (MB) of synchronous dynamic random access memory (SDRAM) (160 MB in the HP Color LaserJet 4600dtn and 4600hdn printers). Can be expanded to 512 MB. Optional hard disk drive (included with the HP Color LaserJet 4600hdn printer). Graphic display on control panel. Enhanced Help with animated graphics. Embedded Web server to access support and order supplies (network-connected printers). HP PCL 6. HP PCL 5c. PostScript 3 emulation. Automatic language switching. Job retention (for printers with hard disks). Fonts and forms. Personal identification number (PIN) printing. PowerSave setting. High content of recyclable components and materials. Energy Star compliant. Blue Angel compliant. 80 internal fonts available for both PCL and PostScript emulation. 80 printer-matching screen fonts in TrueType format available with the software solution. Supports forms and fonts on the disk using HP Web Jetadmin.

Memory

User interface
Supported printer personalities

Storage features

Environmental features

Paper handling

Prints on media from 77 mm by 127 mm (3 inches by 5 inches) up to legal size. Prints on media with weights from 60 g/m2 to 163 g/m2 (16 lb bond to 44 lb bond). Prints on a wide range of media types including glossy, labels, overhead transparencies, and envelopes. Multiple gloss levels. A 500-sheet paper feeder (Tray 2) that supports letter-, legal-, executive-, JIS B5-, A4-, and A5-sized and custom media. Optional 500-sheet paper feeder (Tray 3) that supports letter-, legal-, executive-, JIS B5-, A4-, and A5-sized and custom media; standard on HP Color LaserJet 4600dtn and 4600hdn printers. Two-sided printing on HP Color LaserJet 4600dn, 4600dtn, and 4600hdn printers. 250-sheet face-down output bin. Printer hard disk, which provides storage for fonts and macros as well as job storage; standard on HP Color LaserJet 4600hdn. Dual inline memory modules (DIMM). Printer stand. Optional 500-sheet paper feeder (Tray 3) that supports letter-, legal-, executive-, JIS B5-, A4-, and A5-sized media; standard on HP Color LaserJet 4600dtn and 4600hdn printers. Flash DIMM. Fast InfraRed (FIR) pod. Optional enhanced input/output (EIO) network card; standard on HP Color LaserJet 4600dn, 4600dtn, and 4600hdn printers. FIR connection. HP Web Jetadmin software. Standard bidirectional parallel cable interface (IEEE-1284 compliant). Supplies status page contains information on toner level, page count, and estimated pages remaining. No-shake cartridge design. Printer checks for authentic HP print cartridges at cartridge installation. Internet-enabled supply-ordering capabilities (using embedded Web server or printer Status and Alerts).

7. Back arrow ( 8. Down arrow (
9. Select () button 10. Up arrow ( 11. Display The printer communicates via the display and the lights on the lower left side of the control panel. The Ready, Data, and Attention lights provide at-a-glance information about the state of the printer and alert you to printing problems. The display shows more complete status information as well as menus, help information, animations, and error messages.

) button

Display
The printers display gives you complete, timely information about the printer and print jobs. Graphics illustrate levels of supplies, the locations of paper jams, and job status. Menus give access to printer functions and detailed information. The top-level screen on the display has three areas:
1. Message area 2. Prompt area 3. Supplies gauge 4. Print cartridge colors from left to right: black, magenta, yellow, and cyan. The message and prompt areas of the display alert you to the state of the printer and tell you how to respond. The supplies gauge shows the consumption levels of print cartridges (black, magenta, yellow, cyan). When a non-HP print cartridge is installed, a ? appears instead of the consumption level. The supplies gauge appears whenever the printer shows the READY state and whenever the printer shows a warning or error message concerning a supply item.
Accessing the control panel from a computer
You can also access the printer control panel from a computer by using the setting page of the embedded Web server. The computer shows the same information that the control panel shows. From your computer, you can also perform control panel functions such as checking supplies status, viewing messages, or changing tray configuration. For more information, see Using the embedded Web server. 14

Control panel buttons

Use the buttons on the control panel to perform printer functions and to navigate and respond to menus and messages in the display.

Button name Select

Up arrow Down arrow Back arrow Pause/Resume Cancel Job

Function

Makes selections and resumes printing after continuable errors Navigate menus and text, and increase or decrease the values of numerical items in the display Navigates backward in nested menus, or quits menus or help Temporarily stops and restarts printing, exits all menus Cancels and halts the current job in progress, clears paper from the printer, clears any continuable errors associated with the halted job, and is used to override a non-HP print cartridge Provides animated graphics and detailed information on printer messages or menus

Interpreting control panel indicator lights
Control panel indicator lights 1. Ready 2. Data 3. Attention

Indicator

Ready (green)
Printer is online (able to accept and process data). Processed data is present in the printer, but more data is needed to complete the job. A critical error has occurred. Printer requires attention.
Printer is offline or is turned off.

Flashing

Printer is attempting to stop printing and go offline. Printer is processing and receiving data.

Data (green)

Printer is not processing or receiving data.

Attention (amber)

No conditions exist that require attention.
An error has occurred. Printer requires attention.

Control panel menus

Overview
You can perform most routine printing tasks from the computer through the printer driver or software application. This is the most convenient way to control the printer, and will override the printer control panel settings. See the help files associated with the software, or for more information on accessing the printer driver, see Printer software. You can also control the printer by changing settings in the printers control panel. Use the control panel to access printer features not supported by the printer driver or software application. Use the control panel to configure trays for paper size and type.

Getting started basics

Enter the menus and activate any selection by pressing the SELECT KEY (). Use the Up or Down arrows ( ) to navigate through the menus. In addition to menu navigation, the Up and Down arrows can increase and decrease numerical value selections. Hold down the Up or Down arrows to scroll faster. The Back button ( ) allows you to move back in menu selections as well as select numerical values when configuring the printer. Exit all menus by pressing PAUSE/RESUME. If no key is pressed for 30 seconds, the printer will return to the Ready state. A lock symbol next to a menu item means a PIN number is needed to use that item. Typically, this number is obtained from your network administrator.

Allows you to select the I/O timeout in seconds. Allows you to select the speed at which the parallel port communicates with the host and to enable or disable the bidirectional parallel communication. Allows you to configure EIO devices installed in slot 1, 2, or 3.
EIO X (Where X=1, 2, or 3.)
Possible values are: TCP/IP IPX/SPX AAPLETALK DLC/LLC LINK SPEED NOVELL

Resets menu

The resets menu allows you to reset factory settings, disable and enable PowerSave, and update the printer after new supplies are installed.

RESTORE FACTORY SETTINGS

Allows you to clear the page buffer, remove all perishable personality data, reset the printing environment, and return all default settings to factory defaults. Allows you to enable and disable PowerSave. Allows you to inform the printer that a new transfer kit or new fuser kit has been installed.

POWERSAVE RESET SUPPLIES

ON OFF NEW TRANSFER KIT NEW FUSER KIT
The diagnostics menu allows you to run tests that can help you identify and solve problems with the printer.

PRINT EVENT LOG

This item will print an event log that will display the last 50 entries in the printers event, log, starting with the most recent. This item displays the last 50 events on the control panel display, starting with the most recent. This item will print a series of print quality assessment pages that will help troubleshoot any print quality problems.

SHOW EVENT LOG

PQ TROUBLESHOOTING
DISABLE CARTRIDGE CHECK This item allows you to remove a print cartridge to help determine which cartridge is the source of the problem. PAPER PATH TEST This item is useful for testing the paper handling features of the printer, such as the configuration of the trays. This item allows you to test the paper path sensors and switches for correct operation. This item isolates print quality faults more accurately by stopping the printer in mid print cycle. Stopping the print or in mid cycle allows you to see where the image begins to degrade. This item will activate individual parts independently to isolate noise, leaking, and other hardware issues.
SENSOR TEST PRINT/STOP TEST

COMPONENT TEST

Changing printer control panel configuration settings
By using the printer control panel, you can make changes to general printer configuration default settings such as tray size and type, PowerSave time, printer personality (language), and jam recovery. The printer control panel can also be accessed from a computer by using the setting page of the embedded Web server. The computer shows the same information that the control panel shows. For more information, see Using the embedded Web server. CAUTION Configuration settings seldom need to be changed. Hewlett-Packard recommends that only the system administrator change configuration settings.

The HP Jetdirect Printer Installer for UNIX is a simple printer installation utility for HP-UX and Solaris networks. It is available for download from HP Customer Care Online at http://www.hp.com/support/net_printing.

Embedded Web server

This printer is equipped with an embedded Web server, which allows access to information about printer and network activities. A Web server provides an environment in which web programs may run, much in the same way that an operating system, such as Windows, provides an environment for programs to run on your PC. The output from these programs can then be displayed by a Web browser, such as Microsoft Internet Explorer or Netscape Navigator. When a Web server is embedded, that means it resides on a hardware device (such as a printer) or in firmware, rather than as software that is loaded on a network server. The advantage of an embedded Web server is that it provides an interface to the printer that anyone with a network-connected PC and a standard Web browser can access. There is no special software to install or configure.

Features

The HP embedded Web server allows you to view printer and network card status and manage printing functions from your PC. With the HP embedded Web server, you can do the following: view printer status information determine the remaining life on all supplies and order new ones view and change tray configurations view and change the printer control panel menu configuration view and print internal pages receive notification of printer and supplies events add or customize links to other Web sites select the language in which to display the embedded Web server pages view and change network configuration For a complete explanation of the features and functionality of the embedded Web server, see Using the embedded Web server.
Other components and utilities
Several software applications are available for Windows and Macintosh OS users, as well as for network administrators. These programs are summarized below.

Windows

Software installer automates the printing system installation Online Web registration Printer status and alerts

Macintosh OS

PostScript Printer Description files (PPDs) for use with the Apple PostScript drivers that comes with the Mac OS HP LaserJet Utility a printer management utility for Mac OS users

Network administrator

HP Web Jetadmin a browser-based system management tool. See http://www.hp.com /go/webjetadmin for the latest HP Web Jetadmin software HP Jetdirect Printer Installer for UNIX available for download from http://www.hp.com /support /net_printing

Network configuration

You might need to configure certain network parameters on the printer. You can configure these parameters from the printer control panel, the embedded Web server, or for most networks, from the HP Web Jetadmin software (or the HP LaserJet Utility for Macintosh). Note For more information about using the embedded Web server, see Using the embedded Web server. For a complete list of supported networks and for instructions on configuring network parameters from software such as the HP Web Jetadmin software, see the HP Jetdirect Print Server Administrators Guide. The guide comes with printers in which an HP Jetdirect print server is installed. This section contains the following instructions for configuring network parameters from the printer control panel: configuring Novell NetWare frame type parameters configuring TCP/IP parameters disabling unused network protocols

Media to avoid

The HP Color LaserJet 4600 can handle many types of media. Use of media outside the printers specifications will cause a loss of print quality and increase the chance of paper jams occuring. Do not use paper that is too rough. Do not use paper with cutouts or perforations other than standard 3-hole punched paper. Do not use multipart forms. Do not use paper that has already been printed on or that has been fed through a photocopier. Do not use paper with a watermark if you are printing solid patterns.
Media that may damage the printer
In rare circumstances media can damage the printer. The following media must be avoided to prevent possible damage: Do not use media with staples attached. Do not use transparencies designed for Inkjet printers or other low temperature printers. Use only transparencies that are specified for use with HP Color LaserJet printers. Do not use photo paper intended for Inkjet printers. Do not use paper that is embossed or coated and is not designed for the temperatures of the HP Color LaserJet 4600 image fuser. Select media that can tolerate temperatures of 190 C (374 F) for.1 seconds. HP produces a selection of media that is designed for the Color LaserJet 4600 printer. Do not use letterhead paper with low temperature dyes or thermography. Preprinted forms or letterhead must use inks that can tolerate temperatures of 190 C (374 F) for 0.1 second. Do not use any media that produces hazardous emissions, or that melts, offsets, or discolors when exposed to 190 C (374 F) for 0.1 second. WWW To order HP Color LaserJet printing supplies, go to http://www.hp.com/go/ljsupplies in the U.S. or to http://www.hp.com/ghp/buyonline.html worldwide.

Configuring input trays

The HP Color LaserJet 4600 series printer allows you to configure input trays by type and size. You can to load different media in the printers input trays and then request media by type or size. Note If you have used previous HP LaserJet printers, you might be accustomed to configuring Tray 1 to first mode or cassette mode. To mimic the settings for first mode, configure Tray 1 for Size = ANY and Type = ANY. To mimic the settings from cassette mode, set either the size of type for Tray 1 to a setting other than ANY. If you are duplex printing, be sure that the media loaded meets the specifications for duplex printing. (See Supported media weights and sizes.) The instructions below are to configure the trays at the printer control panel. You can also configure the trays from your computer by accessing the embedded Web server. See Using the embedded Web server.

Control panel settings for 2-sided printing
Many software applications allow you to change 2-sided printing settings. If your software application or printer driver does not allow you to adjust 2-sided printing settings, you can adjust these settings through the control panel. The factory default setting is OFF. CAUTION Do not use 2-sided printing when printing on labels. Serious damage may result.
To enable or disable 2-sided printing from the printer control panel
Note Changing settings for 2-sided printing through the printer control panel affects all print jobs. Whenever possible, change settings for 2-sided printing through your software application or printer driver. 1. Press to enter the MENUS. 2. Press to highlight CONFIGURE DEVICE. 3. Press to select CONFIGURE DEVICE. 4. Press to select PRINTING. 5. Press to highlight DUPLEX. 6. Press to select DUPLEX. 7. Press or to select ON to enable 2-sided printing or OFF to disable 2-sided printing. 8. Press to set the value. 9. Press PAUSE/RESUME. 10. Select 2-sided printing from your software application or printer driver, if possible. Note To select 2-sided printing from the printer driver, the driver must first be properly configured. (For instructions, see the online Help for the printer driver.)
Options for binding 2-sided printing jobs
Before printing a 2-sided document, in the printer driver choose the edge on which you will bind your finished document. Long-edge or book binding is the conventional layout used in book binding. Shortedge or tablet binding is the typical calendar binding. Note The default binding setting is to bind on the long edge when the page is set up for portrait orientation. To change to short edge binding, click the Flip Pages Up check box.

Manual 2-sided printing

Some printer models do not support automatic 2-sided printing. However, you can print on both sides of a page using manual 2-sided printing. To manually print on both sides, use the instructions below. 1. Print all the even-numbered pages first. (Many software applications have an option to print only odd or even pages.) 2. Remove the printed pages from the printer. If the print job has an odd number of pages, add a blank piece of paper to the bottom of the stack. 3. In your software application or in the printer driver, select Manual Feed as the paper source. 4. In the printer driver, select the option to Manually Print on 2nd Side. In PCL drivers, this option is found on the Finishing tab under Print Quality Details. In the PostScript driver, this option is found in the Document Defaults section under the Advanced settings. 5. In your software application, select the option to print all the oddnumbered pages, and click Print. When the printers control panel displays MANUALLY FEED, insert the stack of paper into Tray 1 in one of the following orientations. For portrait orientation with long-edge (book) binding, place the stack with the previously printed side facing up and the top edge of the pages feeding into the printer first. For portrait orientation with short-edge (calendar) binding, place the stack wth the previously printed side facing up and the bottom edge of the pages feeding into the printer first. For landscape orientation with long-edge (calendar) binding, place the stack with the previously printed side facing up and the top edge of the pages to the left as you face the printer. For landscape orientation with short-edge (book) binding, place the stack with the previously printed side facing up and the top edge of the pages to the right as you face the printer.

1. To change media type, press. Use and to highlight the type, then press to select. 2. To change the media size to Letter, A4, Executive, B5 JIS, A5, or Legal, set the tray switch to the STANDARD position and adjust the media guides to the correct positions. 3. To change the media size to other sizes, leave the tray switch in the CUSTOM position, adjust the media guides against the media, and close the tray. 4. Select the paper handling menu from the control panel. Configure the size for the tray. 5. See Configuring input trays for more details. No action necessary.
TRAY XX (TYPE) (SIZE) The printer is reporting the current Size specified by user configuration of tray XX. The tray switch is in the CUSTOM position. alternates with TRAY XX (TYPE) (SIZE) To change type press
Unable to mopy job <JOBNAME>
Unable to store job <JOBNAME>
USE INSTEAD? TRAY 2: [TYPE] [SIZE] TRAY 3: [TYPE] Validating supplies For menus press alternates with Ready For menus press
A Mopy job cannot be mopied because of a memory, disk, or configuration problem. Only one copy will be produced. A job cannot be stored because of a Install additional memory memory, disk, or configuration in the printer, or install a problem. disk drive into the printer. If a disk drive is installed, delete previously stored print jobs. The printer is offering a selection of Highlight the media with alternate media to use for the print and. Press to job. select a choice. A new cartridge has been installed No action necessary. and the printer is determining whether it is an HP or non-HP cartridge.
Wait for printer to reinitialize
RAM Disk settings have been changed before the printer automatically restarts, or external device modes have changed. Warming up The printer is coming out of powersave mode. Printing will continue as soon as warmup is completed. 10.XX.YY SUPPLIES The printer cannot read or write to at ERROR For help press least one print cartridge memory tag or at least one memory tag is missing.

13.XX.YY JAM IN TOP COVER AREA For help press
There is a jam in the top cover area.
13.XX.YY JAM IN PAPER PATH For help press
There is a jam in the media path.
13.XX.YY.DUPLEX JOB INTERRUPTED For help press alternates with 13.XX.YY.DUPLEX JOB INTERRUPTED Discard top sheet and press or 13.XX.YY.DUPLEX JOB INTERRUPTED Discard top two sheets and press
A duplex job was interrupted by interference as media passed through the output bin during duplexing.
1. Turn the printer off and then back on. 2. If the error persists, contact HP Support. 3. Press for more information. 1. Press for detailed information about clearing the jam. 2. Press and to step through the instructions. 3. If the message persists after clearing all pages, contact HP Support. 1. Press for detailed information about clearing the jam. 2. Press and to step through the instructions. 3. If the message persists after clearing all pages, contact HP Support. 1. Press for more information. 2. Remove one or two pages from the output bin as directed by the display. 3. Press to continue printing. NOTE: If JAM RECOVERY = OFF some pages will not be reprinted. Re-send the missing pages.
1. Press for detailed information about clearing the jam. 2. Press and to step through the instructions. 3. If the message persists after clearing all pages, contact HP Support. 1. Press for detailed information about clearing the jam. 2. Press and to step through the instructions. 3. If the message persists after clearing all pages, contact HP Support. 1. Press for detailed information about clearing the jam. 2. Press and to step through the instructions. 3. If the message persists after clearing all pages, contact HP Support. 1. Press for detailed information about clearing the jam. 2. Press and to step through the instructions. 3. If the message persists after clearing all pages, contact HP Support. 1. Press for detailed information about clearing the jam. 2. Press and to step through the instructions. 3. If the message persists after clearing all pages, contact HP Support.
13.XX.YY.JAM IN DUPLEX There is a jam in the duplex path. PATH For help press
13.XX.YY.JAM IN PAPER INPUT PATH For help press
There is a jam in the media input path.
13.XX.YY.JAM IN TRAY 1 A page is jammed in the multipurpose tray. For help press
13.XX.YY.JAM IN TRAY 2 A page is jammed in Tray 2. For help press
13.XX.YY.JAM IN TRAY 3 A page is jammed in Tray 3. For help press
1. Press to resume printing. NOTE: A loss of data will occur. 2. Reduce the complexity 20 INSUFFICIENT MEMORY of the print job to avoid To continue press this error. 3. Adding memory to the printer may allow printing of more complex pages. 22 EIO X BUFFER The printers EIO card in slot X has 1. Press to resume printing. OVERFLOW To continue overflowed its I/O buffer during a busy state. press NOTE: A loss of data will occur. 2. If the message persists, contact HP Support. 22 PARALLEL I/O BUFFER The printers parallel buffer has 1. Press to resume printing. OVERFLOW For help overflowed during a busy state. press NOTE: A loss of data will occur. alternates with 2. If the message persists, contact HP Support. 22 PARALLEL I/O BUFFER OVERFLOW To continue press 22 SERIAL I/O BUFFER The printers serial buffer has 1. Press to resume printing. OVERFLOW To continue overflowed during a busy state. press NOTE: A loss of data will occur. 2. If the message persists, contact HP Support. 40 BAD SERIAL A serial data error (parity, framing, or 1. Press to resume printing. TRANSMISSION To line overrun) has occurred while the printer was receiving data. continue press NOTE: A loss of data will occur. 2. If the message persists, contact HP Support. 40 EIO X BAD A connection with the card in EIO slot 1. Press to resume printing. TRANSMISSION To X has been abnormally broken. continue press NOTE: A loss of data will occur. 2. If the message persists, contact HP Support. 20 INSUFFICIENT MEMORY The printer has received more data from the computer than fits in For help press available memory. alternates with

Print media is skewed.

Print media is binding or sticking together. Print media is removed before it settles into the output bin. When duplexing, the print media is removed before the second side of the document is printed. Print media is in poor condition. Print media is not picked up by the internal rollers from Tray 2 or Tray 3. Print media has rough or jagged edges. Print media is perforated or embossed.
Printer supply items have reached the end of their useful life.
Check the printer control panel for messages prompting you to replace supplies, or print a supplies status page to verify the remaining life of the supplies. See Replacing supplies for more information. Replace the print media. Media should be stored in the original packaging in a controlled environment.
Media was not stored correctly.
If the printer still continues to jam, contact HP Customer Support or your authorized HP service provider. For more information, see http://www.hp.com/support/lj4600.

Clearing jams

Each section below corresponds with a jam message that might appear on the control panel. Use these procedures to clear the jam.
Jam in Tray 1, Tray 2, or Tray 3
2 Using the side handles, open the top cover. Grasp the green handle on the transfer unit and pull down. The front cover will open as the transfer unit is pulled down.
CAUTION Do not place anything on the transfer unit while it is open. If the transfer unit is punctured, print quality problems may result. 3 Grasp the media by both corners and pull up. Inspect the paper path to ensure that it is clear.
Note If the media tears, make sure that all media fragments are removed from the paper path before resuming printing. 5 Close the transfer unit and front cover.

Close the top cover.

Note It is a good idea to inspect the input trays when clearing jams. However, opening and closing input trays has no effect on clearing jam messages.
Pull out the tray and place it on a flat surface. Remove any partially fed media. Grasp the media by both corners and pull down. Inspect the media path to ensure that it is clear.
Note If the media tears, make sure that all media fragments are removed from the paper path before resuming printing. 10 Check to make sure the media is located correctly and underneath the front corner tabs. Insert the tray into the printer. Make sure all trays are completely closed.

Jams in the top cover

Jams in the top cover occur in of the areas indicated in the figures below. Use the procedures in this section to clear a jam in this area.

1. Jammed paper

2. Crumpled paper in the fuser WARNING! Do not touch the fuser. It is hot and could cause burns! The fusers operating temperature is 190C (374 F). Wait 10 minutes to allow the fuser to cool before touching the fuser.

The correct printer driver is not selected in your software application. No color appears on the configuration page.

Incorrect shade Cause

The sealing tape has not been removed from the print cartridge.
Remove the sealing tape from the print cartridge for the color that is missing. See Changing print cartridges.
The media does not meet the specifications for See the HP LaserJet Printer Family Paper this printer. Specification Guide. Go to http://www.hp.com/ support/lj4600 for HP LaserJet Family Paper Specification Guide ordering information. When you connect, select Manuals. You are operating the printer in excessively humid conditions. Verify that the printers environment is within humidity specifications. See Operating environment specifications.
For more information about color quality problems see Print quality troubleshooting.

Missing color Cause

Defective HP print cartridge A non-HP cartridge might be installed.
Replace the cartridge. Ensure that you are using a genuine HP print cartridge.
Inconsistent colors after installing a print cartridge Cause
Remove the sealing tape from the print cartridge for the color that is missing. See Changing print cartridges. Check the supplies gauge on the control panel or print a supplies status page. See Printer information pages. Verify that each print cartridge is installed properly.
Another print cartridge may be low.
Print cartridges may be improperly installed.
Printed colors do not match screen colors Cause
Extremely light screen colors are not being printed.
The software application may interpret extremely light colors as white. If so, avoid using extremely light colors.
Extremely dark screen colors are being printed The software application may interpret in black. extremely dark colors as black. If so, avoid using extremely dark colors. The colors on the computer screen differ from In the printer drivers color control tab, select the printer output. Screen Match.
Several factors can influence your ability to match printed colors to those on your screen. These factors include print media, overhead lighting, software applications, operating system palettes, monitors, and video cards and drivers.

Incorrect printer output

Incorrect fonts are printed Cause Solution
The font has not been correctly selected in the Re-select the font in the software application. software application. The font is not available to the printer. Download the font to the printer or use another font. (In Windows, the driver does this automatically.) Select the correct printer driver.

Consult with your network administrator. See the software application documentation. Load the correct printer driver. Load the correct application driver.
Unable to select a font from the software Cause
The font is not available to the software application.
See the software application documentation.
Unable to select colors from the software Cause
The software application does not support color. Color mode is not selected in the software application or printer driver. The correct printer driver is not loaded.
See the documentation for the software application. Select color mode instead of grayscale or monochrome mode. Load the correct printer driver.
Printer driver does not recognize Tray 3 or the duplex printing accessory Cause
The printer driver has not been configured to recognize Tray 3 or the duplex printing accessory. The accessory may not be installed.
See the printer drivers online Help for instructions on how to configure the driver to recognize printer accessories. Verify that the accessory is properly installed.
Print quality troubleshooting
Print quality problems associated with media
Some print quality problems arise from use of inappropriate media. Use paper that meets HP paper specifications. See Supported media weights and sizes. The surface of the media is too smooth. Use media that meets HP paper specifications. See Supported media weights and sizes. The driver setting is set incorrectly. Change the paper type setting to heavy or glossy. The media you are using is too heavy for the printer, and the toner is not fusing to the media. The transparencies you are using are not designed for proper toner adhesion. Use only transparencies designed for HP Color LaserJet printers. The moisture content of the paper is uneven, too high, or too low. Use paper from a different source or from an unopened ream of paper. Some areas of the paper reject toner. Use paper from a different source or from an unopened ream of paper. The letterhead you are using is printed on rough paper. Use a smoother, xerographic paper. If this solves your problem, consult with the printer of your letterhead to verify that the paper used meets the specifications for this printer. See Supported media weights and sizes. The paper is excessively rough. Use a smoother, xerographic paper.
Overhead transparency defects
Overhead transparencies may display any of the image quality problems that any other type of media will cause, as well as defects specific to printing transparencies. In addition, because transparencies are pliable while in the print path, they are subject to being marked by the media-handling components.

Enabling memory

If you installed a memory DIMM, set the printer driver to recognize the newly added memory.
To enable memory for Windows
1. On the Start menu, point to Settings, and click Printers or Printers and Faxes. 2. Select this printer and select Properties. 3. On the Configure tab, click More. 4. In the Total Memory field, type or select the total amount of memory that is now installed. 5. Click OK. 6. Go to Checking DIMM installation.
Enabling the language font DIMM
If you installed a language font DIMM in the printer, you must select the Font DIMM option in the printer driver for the font DIMM to work properly.
To enable fonts from the PCL 5c and PCL 6 printer drivers for Windows
1. On the Start menu, point to Settings, and click Printers. 2. Select this printer and select Properties. 3. On the Configure tab, click More. 4. Select the Font DIMM check box. 5. In the Configure Font DIMMs dialog box, click Add to add the font file. 6. In the Add Font DIMM dialog box, browse to the location of the font file, select the font file, and click OK. 7. In the Configure Font DIMMs dialog box, select the installed DIMM. 8. Click OK. 9. Print a configuration page. See Printing a configuration page.
Checking DIMM installation
Check that the DIMMs are installed correctly and working.
To check DIMM installation
1. Turn the printer on. Check that the Ready light is on after the printer has gone through the startup sequence. If an error message appears, a DIMM may have been incorrectly installed. 2. Print a configuration page. See Printing a configuration page. 3. Check the Installed Personalities and Options section on the configuration page and compare it with the configuration page printed before the DIMM installation. 4. If the amount of recognized memory has not increased: The DIMM may not be installed correctly. Repeat the installation procedure. The DIMM may be defective. Try a new DIMM.
Installing an HP Jetdirect print server card
You can install an HP Jetdirect print server card in the base model printer, which comes with an open EIO slot.
To install an HP Jetdirect print server card
2 Turn the printer off. Disconnect all power and interface cables. Locate an empty EIO slot. Loosen and remove the two retaining screws holding the cover for the EIO slot onto the printer, and then remove the cover. You will not need these screws and cover again. Firmly insert the HP Jetdirect print server card into the EIO slot. Insert and tighten the retaining screws that came with the print server card.

hp color LaserJet 4600 series

data sheet

The HP Color LaserJet 4600 series printers and HP smart printing supplies are a simple, reliable, and affordable way to add high-quality, high performance, and high-speed color laser printing to your business. These powerful printers expand along with your business and can be shared over a network. Their ease of use, flexible options, and superior print quality make them the printers of choice for any office looking for an affordable solution to its business color printing needs.

performance

print color as fast as black-and-white80 to 90 percent of all documents print at speeds of 17 pages per minute (ppm), letter/16 ppm A4; using a 400 MHz processor with up to 416 MB RAM (96 MB standard on base, dn/160 MB on dtn, hdn) the first page is printed in 17.5 seconds or less from ready state single solution for the entire officerobust networking from best-in-class hp jetdirect 10/100Base-TX EIO networking card (optional on 4600 base model) hp technology produces dynamic, cost-effective printingthe toner transfers directly from the print cartridges to the paper, making printing more efficient superior print qualitycartridges use second generation toner formulas intuitive operation eliminates costly trainingthe graphical control panel displays text and animated graphics to make troubleshooting and configuration quick and easy low user intervention keeps you productivereduce interaction time with a simple paper path to reduce jamming and multiple paper trays that provide a maximum paper input capacity of 1,100 sheets (standard on 4600dtn/4600hdn models) simple to add and manage on your networkhp web jetadmin printer software guarantees easy installation, configuration, and management of multiple hp LaserJet printers across a network prevent costly downtimehp smart printing supplies enable status monitoring via the graphical control panel and proactive alert messages, Internet-enabled supplies ordering, and convenient remote troubleshooting* easily manage multiple printers from a single locationembedded Web server and hp web jetadmin software makes remote management simple and convenient flexible media options add to your productivitysave media and page space by choosing a bundle with auto-duplexing which allows for double-sided printing (dn, dtn, and hdn bundles only) or an additional 500-sheet paper tray for greater media flexibility (included with dtn and hdn)
* Certain features only available when using HP genuine supplies.

easy to use

hp reliable
HP printing and imaging systems help you create powerful, professional communications easily. Printers, supplies, accessories, and services are designed to work together and meet your business needs.

color LaserJet 4600

96 MB RAM 400 MHz processor three open EIO slots 100-sheet multipurpose tray 500-sheet feeder tray

color LaserJet 4600dn

96 MB RAM 400 MHz processor HP jetdirect 615n Fast Ethernet (10/100Base-TX) internal print server) embedded Web server and hp web jetadmin software 100-sheet multipurpose tray 500-sheet feeder tray auto-duplexing

color LaserJet 4600dtn

160 MB RAM 400 MHz processor jetdirect 615n Fast Ethernet (10/100Base-TX) internal print server) two open EIO slots embedded Web server and hp web jetadmin software 100-sheet multipurpose tray and two 500-sheet feeder trays auto-duplexing

color LaserJet 4600hdn

160 MB RAM 400 MHz processor 10 GB hard disk drive HP jetdirect 615n Fast Ethernet (10/100Base-TX) internal print server) one open EIO slots embedded Web server and hp web jetadmin software 100-sheet multipurpose tray and two 500-sheet feeder trays auto-duplexing

technical specifications

hp color LaserJet 4600 series 96 MB RAM expandable to 416 MB 400 MHz processor duty cycle: 85,000 pages per month print speed: 17 pages per minute letter first page out: 17.5 sec (Ready)/18.4 sec (Powersave/2min (cold start)) resolution: 600 x 600 dpi, ImageREt 2400 (Resolution Enhancement Technology) connectivity color LaserJet 4600: IEEE 1284-compliant bidirectional parallel port color LaserJet 4600dn, 4600dtn 4600hdn: IEEE 1284-compliant bidirectional parallel port, 2 open EIO internal print server slots (standard); HP Jetdirect 615n (EIO) internal print server in one EIO slot paper handling input trays: tray 1 (multi-purpose): 100-sheet capacity; tray 2: 500-sheet; tray 3: 500-sheet (optional on 4600 and 4600dn models) output tray: 250-sheet capacity media sizes: letter, legal, executive, tabloid, no. 10 envelopes tray 1: 3 x 5 in (76 x 127 mm) to 8.5 x 14 in (216 x 356 mm) tray 2: 5.83 x 8.27 (182 x 210 mm) in to 8.5 x 14 in (216 x 356 mm) tray 3: 5.83 x 8.27 (182 x 210 mm) in to 8.5 x 14 in (216 x 356 mm) media type: paper (plain, glossy, recycled), envelopes, transparencies, labels, and card stock printer language HP PCL 6, HP PCL 5e, PostScript 3 emulation operating systems supported Microsoft Windows 95, 98, Me, NT 4.0, 2000, XP, Mac OS 9.0 and higher) network compatibility Microsoft Windows NT 4.0, 2000, XP 32-bit font capabilities 80 built-in scalable PCL, 80 internal PostScript environmental ranges operating temperature: 63 to 77 F (17 to 25 C) supplies storage temperature: 32 to 95 F (0 to 35 C) operating humidity: 30 to 70% RH (10 to 80% RH allowed) supplies storage humidity: 35 to 85% RH for 2.5 years maximum acoustics printing operating position: 6.5 dB(A) printing bystander position: 51 dB(A) sound power: 65 dB(A) power requirements source:100 to 240 VAC (10%), frequency: 50/60 Hz (3 Hz) power consumption printing: 426 watts maximum (110 volts); 430 watts (220 volts) maximum standby (ready state): 34 watts (110 volts); 36 watts (220 volts) maximum Energy Star compliant powersave mode: 30 watts (110 volts); 0 watts (220 volts) maximum off mode: 0 watts (110 volts); 0 watts (220 volts) warranty one-year on-site warranty dimensions/weight color LaserJet 4600, 4600dn: 19.0 x 21.6 x 22.8 in (483 x 549 x 579 mm)*/88.4 lbs (40.2 kg) with supplies color LaserJet 4600dtn, 4600hdn: 19.0 x 21.6 x 26.3 in (483 x 549 x 668 mm)*/105 lb (47.7 kg) with supplies * measure at base and maximum height contents printer; four print cartridges, CD with software, electronic users guide, printed getting started guide, power cord

ordering information

C9660A C9661A C9662A C9663A HP HP HP HP color color color color LaserJet LaserJet LaserJet LaserJet 4600 printer 4600dn printer 4600dtn printer 4600hdn printer print cartridges C9720A C9721A C9722A C9723A media HPJ1124 HPM1120 HPE1120 C2934A C4179 Q1298A HPU1132 HPJ1124 HP LaserJet paper, 500 sheets, letter size HP Multipurpose paper, 500 sheets, letter size HP LaserJet recycled paper, 500 sheets, letter size HP color LaserJet transparencies, 50 sheets, letter size HP LaserJet soft gloss paper 200 sheets, letter size HP LaserJet tough paper letter size HP Premium choice LaserJet paper, 500 sheets, letter size HP LaserJet paper, 500 sheets, letter size black print cartridge cyan print cartridge yellow print cartridge magenta print cartridge accessories interface and cables C2946A parallel cable, 2-meter IEEE 1284-C cable 92215SA Macintosh DIN-8 printer cable 92215N HP LocalTalk cable kit memory C9665A 4 MB Flash DIMM C7848A 64 MB SDRAM DIMM C7850A 128 MB SDRAM DIMM C9653A 256 MB SDRAM DIMM network J6057A HP jetdirect 615n Fast Ethernet (10/100Base-TX) internal print server J6058A HP jetdirect 680n 802.11b wireless internet print server J4167A HP jetdirect 610n token ring internal print server J3111A HP jetdirect 600n Ethernet (10Base-T, 10Base2) & LocalTalk internal print server J3110A HP jetdirect 600n Ethernet (10Base-T) internal print server J4135A HP jetdirect Connectivity Card for USB, Serial, and LocalTalk connections service and support H3118E H3113A HP Supportpack, 3-year, same-day, onsite HP Supportpack, 3-year, next-day, onsite

accessories and maintenance kits J6054B C9664A C9667A C9724A C9725A HP EIO hard disk (10 GB) 500-sheet feeder w/tray printer stand Image fuser kit image fuser kit

for more information

For more information on the HP color LaserJet 4600 series, visit our Web site at www.hp.com and click on products and services. Here you will find information on products, supplies, and accessories for all computing needs. HP peripherals, personal computers, supplies and accessories are available at authorized HP resellers worldwide.
ENERGY STAR is a U.S. registered service mark of the United States Environmental Protection Agency. As an ENERGY STAR partner, HP has determined that this product meets the guidelines for energy efficiency. Adobe is a registered trademark of Adobe Systems Incorporated in the USA,and other countries. Apple and Macintosh are trademarks of Apple Computer,Inc. registered in the USA, and other countries. Microsoft,Windows, and Windows NT are register ed trademarks of Microsoft Corporation in the USA, and other countries. UNIX is a registered trademark of Open Group in the USA and other countries. All other brand and product names are trademarks or registered trademarks of their respective companies.The information contained in this document is subject to change without notice. HP makes no warranty of any kind with respect to this information. HP specifically disclaims the implied warranty of merchantability and fitness for a particular purpose. HP shall not be liable for any direct,indirect,incidental,consequential,or other damage alleged in connection with the furnishing or use of this information.
Hewlett-Packard Company 2002 05/02