4-8 Printing

Manually Feeding Pages
Occasionally (such as when printing transparencies), you may want the printer to pause between printing each page. The Manual Feed feature allows you to feed paper into the printer by hand rather than automatically being fed from one of the trays. Manual Feed should normally be set through a software application. If your software does not have this option, set Manual Feed through the printer control panel.
To turn on MANUAL FEED in your software application
1 In your software application select Print or Print Setup. 2 In the Source option select Manual Feed. 3 Print the document.
To turn on MANUAL FEED in the printer control panel
1 Press [Menu] until PRINTING MENU is displayed. 2 Press [Item] until MANUAL FEED=setting is displayed. 3 Press [- Value +] until MANUAL FEED=ON is displayed. 4 Press [Select] to save your selection. 5 Press [Go] to return to the READY message.
When the Manual Feed option is turned ON the printer will respond in the following ways when a job is received:
When Tray 1 is configured as the primary tray (TRAY1=FIRST): The printer will automatically print on media that is loaded into
Tray 1. The printer will not pause between pages. If Tray 1 is empty the printer will display the message MANUALLY FEED [media size]. Once the media is loaded the printer will automatically print the sheet. The printer will then pause, waiting for additional pages to be loaded.
When Tray 1 is not configured as the primary tray in the printing
order (TRAY1=CASSETTE): The printer will display the message, MANUALLY FEED [media size]. Load the desired media. The printer will start printing. If the desired media is already in Tray 1 press Go. The printer will continue to print from Tray 1 until the end of the print job or until Tray 1 becomes empty.

Printing 4-9

Reserving or Locking-out Trays
You can reserve a tray to hold a designated size or type of media. For instance Tray 1 can be reserved to hold letterhead while Tray 2 holds regular paper. Another example would be to designate Tray 1 to hold envelopes, while Tray 2 is reserved for letterhead. Once the tray is reserved it will be locked-out of the automatic selection during printing. The printer will not draw from a reserved tray unless specifically requested to do so. To print from the reserved tray it must be selected from your software application.
Reserving or locking out trays helps prevent unwanted printing on special media.

Media Size Designations

Tray 1 does not have the ability to sense the size of the installed media. When Tray 1 is reserved or locked out a size needs to be assigned through the control panel. Table 4-2 lists the sizes available. See the procedure on the following page for assigning a size to Tray 1.

Printing Envelopes
You can print envelopes from Tray 1 or from the optional Envelope Feeder. This section explains how to print envelopes from Tray 1 using your software application or the printer control panel. If you purchased the optional Envelope Feeder, see Printing with the Envelope Feeder later in this chapter (see the Envelope Feeder Users Guide for detailed instructions).
Never use envelopes with clasps, snaps, windows, coated linings, self-stick adhesives (peel and seal), or other synthetic materials. These items can severely damage your printer. Never try to print on both sides of an envelope. Jamming and printer damage can result. Before you load envelopes in Tray 1, make sure they are regular in shape and undamaged. Also, check to see that the envelopes are not stuck together. Table 4-3 lists the kinds of envelopes you can print in Tray 1. It is important that the basis weight of the envelope paper be no more than 28 lb (105 g/m2). Thicker envelopes can jam your printer. (See Appendix A for additional notes on envelope construction and specifications.)

Table 4-3

Envelope Specifications for Tray 1 Item Minimum envelope size Maximum envelope size Weight Quantity Envelope Size Commercial #10 (COM 10) #7 3/4 (Monarch) DL C5 B5 Specifications 3.5 in x 6.3 in (90 mm x 160 mm) 8.5 in x 14.0 in (216 mm x 356 mm) 16 to 28 lb (60 to 105 g/m ) Maximum 10 envelopes Dimensions 4.1 in x 9.5 in (105 mm x 241 mm) 3.9 in x 7.5 in (99 mm x 191 mm) 110 mm x 220 mm (4.3 in x 8.7 in) 162 mm x 229 mm (6.4 in x 9.0 in) 176 mm x 250 mm (6.9 in x 9.8 in)

4-16 Printing

To Load Envelopes into Tray 1:

snaps into place.

3 Place up to 10 envelopes against the
left side of the tray, print-side up, with the postage-end in (see illustration for orientation). Slide the stack of envelopes into the printer as far as it will go without forcing it. If the stack of envelopes jams while feeding into the printer try reducing the amount of envelopes in the tray.
4 Slide the paper width guide to the left
until it lightly touches the right side of the envelope stack without bending the envelopes.
Note The paper width guide ensures that envelopes feed correctly into the printer. Envelopes must fit squarely and firmly between the paper width guide and the left side of Tray 1. If they do not, they may feed into the printer incorrectly resulting in a paper jam.

5 Set the paper size knob to correspond
with the paper being loaded. The paper size indicator on the front of the tray will show the new paper size.

Continued on next page

4-22 Printing
Note Step 6 is only necessary if you are changing the size of the paper or the weight of the paper in Tray 3. Tray 3 comes preajusted for 20 lb. (75 g/m2) letter sized paper. If you are not changing paper size or weight, skip to Step 7.
6 Lightly push on the stack of paper to
make sure it moves freely up and down. Release the tray width guide if necessary. Adjust the tray spring tension by turning the tension knob until the adjustable arrow lines up with the stationary arrow.
Note This adjustment may be easier if the tray is inserted part way into the printer
7 Adjust the tray width guide to rest
firmly against the side of the paper stack.
8 Slide the full tray back into the Tray 3

assembly.

Printing 4-23
Printing with the Duplex Unit (2-Sided Printing)
With an optional duplex unit, a print job can be printed on both sides of a sheet of paper (this is known as duplexing). See Accessories and Options in Chapter 1 for part numbers and ordering information.
Specifying a Duplex Setup
To use the Duplex Unit a 2-sided setup must be selected in the HP Printer Driver. The drivers, can be reached from the Print dialog box in any MS Windows application. This is usually accessed from the Printer Setup or Printer Options command, however, each application may be different. Paper orientation and setup work together. The setup determines how the printer sets each page so that the printed areas on the front and back of each sheet match.

Figure 4-9

The duplex unit only prints letter, A4, legal, and executive size pages. Never try to print on both sides of labels, transparencies, envelopes, odd-sized pages, or paper heavier than 24 lb (90 g/m2). Damage to your printer and paper jamming can result. Do not pick up the printer with the duplex unit installed. If relocating the printer, first separate the Duplex Unit from the printer.

4-24 Printing

Paper orientation options for duplex (2-sided) printing
The four paper orientation options are shown and explained on this page.

Figure 4-10

A Long-edge landscape orientation
This kind of layout is often used in accounting, data processing, and spreadsheet applications. With this setup, every other printed image is oriented upside-down so that pages can be flipped through, as for a calendar.

Table 5-7 A PostScript Configuration Page Printout Items
Settings: Current printer control panel default settings and product-specific information such as Printer Name and PostScript version. PostScript-specific settings include (but are not limited to): HalftoneType: The current halftone type. Wait Timeout: The PostScript timeout, not the timeout value in the Job Menu. Printer Name: Name set by user (a network name, for instance). Print Errors: Value set through the printer control panels PS Menu. PostScript Version: The version of PostScript installed. System Password/Job Password: Values are either 0 (default) or Not Default (a password is present). Jam Recovery: Indicates whether Jam Recovery is ON or OFF. Memory: The value shows how PostScript uses printer memory. This may be useful for more experienced users since PostScript Level 2 allows users to configure memory parameters (see the PostScript Level 2 Red Book for specific information about these values). Flash Accessory: This setting will appear when the Flash SIMM is installed. It will include the number and the SIMM size Printable Area: Gives the dimensions within the margins of the image area. Printable area is dependent on the amount of memory installed. The current default is shown in the hollow box. Page Count: Shows how many pages have been printed by the printer in all printer languages. You can use the page count to track printer use.

5-12 PostScript Printing

Figure 5-2

PostScript Printing 5-13

5-14 PostScript Printing

Adjusting Print Quality

This chapter explains special tasks to be performed occasionally, in order to adjust print quality using the control panel. These include:
Choosing print resolution Fine-tuning print quality EconoMode printing
Many of these functions can also be performed using the software that came with your printer. Refer to Chapter 2, Printing Software Overview or the online help files associated with the software for more information.
Adjusting Print Quality 6-1
Choosing Print Resolution
The default resolution setting for the printer is 600 dpi (dots per inch). This setting offers the best print quality. The resolution setting can be adjusted to 300 dpi from the RESOLUTION item in the Job Menu (see Chapter 3). To take best advantage of 600 dpi printing, use the internal fonts (or accessory scalable fonts) and the software printer drivers designed for the printer.
If possible, set print resolution from your software application. If your software application does not adjust the print resolution, set print resolution from the control panel. Settings that are selected in your software application override control panel settings.

output bin from the top edge.
7-6 Solving Printer Problems
Optional Tray 3 Paper Jam
1 Partially remove Tray 3. 2 Carefully remove jammed paper and
any pages in the tray that are damaged.
Caution When jammed paper is removed from the tray too vigorously the pickup roller may be rotated out of position. If a grinding noise occurs during printer warm-up the roller is out of place. Turn off the printer and follow the instructions in the Optional Tray 3 Pickup Roller section in Chapter 8 for readjusting the roller.
3 If necessary, partially remove Tray 2
and remove jammed paper. (You should not need to open or remove the optional duplex unit, if one is installed.)
Note If there are frequent paper jams or multi-feed problems in the Tray 3 area, see Printing from the 500-Sheet Tray 3 in Chapter 4 and Repeated Paper Jams at the end of this section.
Solving Printer Problems 7-7
Optional Duplex Unit Paper Jams
1 Remove Tray 2. 2 Open the front access cover of the
duplex unit and remove any paper. Also, remove any paper protruding from the rear of the duplex unit.
3 Open the rear duplex door and
remove any paper. Close rear duplex door (it should latch when completely closed). Close the duplex units front access cover and replace Tray 2.
7-8 Solving Printer Problems

Repeated Paper Jams

Situation General repeated paper jam problems. Solution 1. 2. 3. 4. 5. Check to see that media is correctly loaded in the trays (see Chapter 4). Previously printed paper or torn, worn, or irregular paper should not be used. Certain types of media jam more than others. See Appendix A, Media Specifications. Try turning over the stack of paper in the tray. Parts may be worn. See Chapter 8, UserReplaceable Parts.
Tray 1 has repeated jams.
If jams persist after you have cleaned the printer, check the media specifications and verify that you are loading the tray correctly (see Chapter 4). You may need to replace the Tray 1 Pickup Roller as described in Chapter 8. If jams persist after you have cleaned the printer, check the media specifications and verify that you are loading the tray correctly (see Chapter 4). You may need to replace the Tray 2 Pickup Roller as described in Chapter 8. If using the universal (adjustable) tray, verify that the paper size knob and other adjustments are set correctly and that the tray is not overloaded. Adjust the tray as described in Chapter 4. Verify that the paper size, paper width guide, paper length guide, tension, and other adjustments are set correctly and that the tray is not overloaded. Verify Tray 3 is not filled above the arrows in the middle of the paper length bracket. If it is overfilled, remove any excess media. If two or more pieces of media are being selected at once, it may help to decrease the tension (turn the adjustment clockwise). If media is not being picked from the tray, increase the tension (turn the adjustment counterclockwise). The media may be sticking together. Try fanning the media to separate each sheet. If this does not solve the problem, print each sheet separately from Tray 1. (See Chapter 4 for printing instructions for labels and transparencies.) Try stacking less envelopes in Tray 1 or try feeding one envelope at a time.

OFFLINE PLEASE WAIT

Press Go to return to on line status. No action required.

POWERSAVE ON

Press any key or print a job to take the printer out of PowerSave mode.
Solving Printer Problems 7-19
Message PRINTING CONFIGURATION PAGE PRINTING DEMO PAGE PRINTING FLASH PAGE PRINTING FONT LIST PROCESSING JOB
Description This message is displayed during the formatting and printing of the configuration page printout. Printing a Demonstration Page.
Recommended Action No action required. Press Job Cancel to stop the test.
This message is displayed while the flash directory page is being formatted and printed. This message is displayed while the PCL or PS FONT LIST is being formatted and printed. This message is displayed when the printer is processing a print job. A square will blink on the right side of the display panel. The default message. The printer is ready to use. This message is displayed during an Active I/O Reset. This message is displayed during an All I/O Reset. This message is displayed during a cold reset. The printer returns all Printing, PCL, Job, Config, Mem Config, Parallel, Serial, MIO (if installed), and installed personality (PCL, PS, etc.) menu settings to their factory default configurations, except for page count, and display language. The printer is warming up and is not ready to accept data.
RESETTING ACTIVE I/O RESETTING ALL I/O RESTORING FACTORY SETTINGS

WARMING UP

No action required. Wait until the printer signals READY.
7-20 Solving Printer Problems

Warning Messages

Warning messages indicate that something has gone wrong with the printer. The problem is not serious enough to prevent printing. The table lists the messages in alphabetical order.
Message INSUFFICIENT MEMORY, JOB CLEARED Description Recommended Action
This warning means that the requested Press [Go] to return to READY. language for the print job did not have sufficient printer memory. The job will not print and will be cleared from memory. This warning indicates that the PostScript job could not be printed at 600 dpi so the job was printed at 300 dpi. Press [Go] to return to READY.

The printer encountered an error while transferring data from the computer.
7-22 Solving Printer Problems

Message

Description

Recommended Action

41.3 UNEXPECTED This error most commonly occurs during one of PAPER SIZE the following situations: 1. When the paper size knob on a 250- or 500-sheet universal tray does not match the installed paper size, 2. If the tension adjustment knob on the optional Tray 3 has not been set, 3. If the printer picks two sheets of paper at once. 4. If you are trying to duplex a custom sized sheet from Tray 1. CLOSE PRINTER COVER INSTALL TONER CARTRIDGE INSTALL TRAY 2 The printers top cover is not firmly closed, or your toner cartridge is not installed correctly.
1. Ensure that the paper size knob is set for the installed paper size. 2. Reset the paper tension adjustment (see Chapter 4). 3. Remove the page from the output bin and press [Go. The page containing the error will automatically be reprinted. 4. Turn the duplex option off in the printer software. Make sure your toner cartridge is fully seated and the top cover is firmly closed.
The toner cartridge is not installed correctly or is Insert a toner cartridge or make sure the cartridge not installed. is fully seated and the top cover is fully closed. This error appears when the printer is trying to select media from Tray 3 but is unable to since Tray 2 is open or not installed correctly. The printer requested that an envelope be manually fed. Envelope size may be: COM10, MONARCH, DL, C5, B5, or ENVELOPE. The printer requested that media be manually fed. Paper size may be: LETTER, LEGAL, EXEC, A4, or A5. Re-install Tray 2.
MANUALLY FEED envelope size
Insert the appropriate paper size into Tray 1. Press Go if the desired paper is already loaded in the tray. Insert the appropriate paper size into Tray 1. Press Go if the desired paper is already loaded in the tray.

MANUALLY FEED paper size

REMOVE DUPLEX JAM
Paper is jammed in the Duplex Units paper path. Remove jammed paper (see Optional Duplex Unit Paper Jams in this chapter). See REMOVE PAPER JAM below for additional information. Paper is jammed in the paper path, the printer rear door is open, or the paper jam sensor at the rear of the fusing assembly may be stuck, causing a false paper jam warning. Remove jammed paper (see Clearing Paper Jams in this chapter). The top cover or the rear cover must be opened and closed again. Check that the rear cover is closed; an open rear cover will cause a paper jam message. If an optional Tray 3 is installed, the paper tension setting may need adjustment (see Chapter 4). If no paper jams are found but the message persists, see Repeated Paper Jams in this chapter for general problems that cause paper jams.

Storing, Installing, and Recycling the Toner Cartridge
Storing: Do not remove the toner cartridge from its packaging until you are ready to use it. The shelf life of a cartridge in an unopened package is approximately 2 1/2 years of storage; the shelf life of a cartridge in an opened package is approximately six months. Installing and Recycling: To install a new toner cartridge, follow the instructions in the Installation and Recycling Guide included in your toner cartridge box. The guide also includes information on recycling.
HPs Policy on Use of Non-HP Toner Cartridges
Hewlett-Packard cannot recommend use of non-HP toner cartridges, either new or remanufactured. Because they are not HP products, HP cannot influence or control their quality.
8-2 Maintaining and Adjusting the Printer
Clearing the TONER LOW Message
When the level in the toner cartridge gets low, a TONER LOW message appears in the printer control panel display. You can either rotate the cartridge back and forth to redistribute the toner (see Extending Toner Cartridge Life on the following page) or replace the cartridge. If you continue to use the cartridge, the print will become lighter and white streaks will appear. In the Config Menu (see Chapter 3, Using the Printer Control Panel) you can set TONER LOW=STOP or TONER LOW=CONT:
If TONER LOW=CONT* (the default setting) the printer will continue to
print when the TONER LOW message is displayed on the printer control panel. Use TONER LOW=CONT* when printing long or unattended print jobs.
If TONER LOW=STOP, the printer will stop printing when low toner is
detected. To resume printing, press [Go]. The printer will continue to display the TONER LOW message until you change the cartridge.
Maintaining and Adjusting the
Maintaining and Adjusting the Printer 8-3
Extending Toner Cartridge Life
You can extend the life of your toner cartridge and temporarily re-establish print quality by redistributing the toner:
1 Open the printers top cover and
remove the toner cartridge.
2 Rotate the toner cartridge back and
forth as shown to redistribute toner.
3 Reinsert the toner cartridge and close
the top cover. The TONER LOW message may still appear, but the print quality should improve. If the print remains light, replace the toner cartridge using the instructions in the Installation and Recycling Guide which is inside the toner cartridge box.

Tray 1 Paper Pickup Roller & Separation Pad
top center of the front door.
2 Remove the envelope feeder access
cover by grasping each side of the tab and pulling downward and toward you.
3 To release the Pickup Roller pinch
the retaining clip on the right end of the roller with your right hand while sliding the roller to the right with your left hand.
4 To remove the Pickup Roller push
in on the small plastic tab with your right hand while sliding the roller off the shaft with your left hand.
5 To remove the Separation Pad
insert a flat-blade screwdriver into the indentation at the front of the pad. Carefully rotate the screwdriver to loosen the pad. When loose, gently lift out the pad. To install a new separation pad, place it over the opening and press it down firmly with your forefinger to seat it. Be sure the metal edge is toward the front of the printer. To install a new Pickup Roller, slide it over the shaft and rotate it so that the flat side of the roller is aligned with the flat side of the shaft. Slide the roller to the left until it clicks into place. Reinstall the envelope feeder access cover and discard the used roller and pad.
8-10 Maintaining and Adjusting the Printer

Tray 2 Pickup Roller

2 Remove Tray 2. 3 Gently rotate the printer onto its left
side so that the bottom of the printer is easily accessible.
4 To remove the Pickup Roller pinch
the retaining clip on top of the roller with your right hand while sliding the roller up off the shaft with your left hand.
To install a new Pickup Roller, slide it over the shaft and rotate it until properly aligned. Slide the roller down until it clicks into place. Place the printer upright. Replace the toner cartridge and Tray 2. Plug in the power cord. Switch the printer on. Discard the used roller.
Maintaining and Adjusting the Printer 8-11

Transfer Roller

2 Remove the transfer roller hook tool,
located near the left end of the inside front panel.
3 Lift up on the chrome shaft using the

hook tool.

4 Lift the roller up and out of its

Specifications & Regulatory Information C-3

Toner Consumption

EconoMode uses about 50% less toner, thereby extending the life of the toner cartridge.

Paper Use

The printers duplexing, or two-sided printing option, reduces paper usage and the resulting demands on natural resources.
This HP LaserJet design re-uses:

Packaging

Cushions used in bulk pack shipments from manufacturing sites to distribution centers are re-used in shipment from distribution centers to end-user outlets.
Worldwide: This HP LaserJet printer design facilitates recycling of:

Plastics

Major plastic parts have markings which enhance the ability to identify and recycle the materials at the end of the printers life.

Manuals

The manuals are printed on recycled paper using vegetable-based inks without added heavy metals. The manuals are recyclable.

Paper

This printer is suited for the use of recycled papers that meet the standards in the HP LaserJet Printer Family Paper Specifications Guide (HP part number 5961-0920).
C-4 Specifications & Regulatory Information
US Only: This HP LaserJet printer design facilitates recycling of:

Toner Cartridges

Each HP toner cartridge box sold in the U.S. contains instructions and a shipping label for returning the cartridge to HP for recycling. HP pays the postage.

Printer and Parts

HPs Hardware Recycling Organization will take back this printer and other HP products when you have no further use for them. HP disposes of these products in an environmentally-sound manner. Many of the functional parts are recovered, tested, and re-used as fully warrantied service parts (used parts are not used in new product manufacturing). The remainder of the product parts are recycled if possible. Call 800-535-7933 for this service.
Specifications & Regulatory Information C-5

FCC Regulations

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the of the following measures: Reorient or relocate receiving antenna. Increase separation between equipment and receiver. Connect equipment to an outlet on a circuit different from that to which the receiver is connected. Consult your dealer or an experienced radio/TV technician.

10 Slide the panel to the left until it
becomes firm (1/4 inch gap (7 mm) remaining). Tighten the screw in the upper left corner on the back panel. This will close the remaining gap between the panel and the frame.
Continued on the next page

D-8 Printer Memory

It is important to correctly align the right side panel and tighten the screw on the back panel before attempting to move the printer.

Testing a SIMM Board

Use the procedures below to print a self test to verify SIMM board installation. Procedures are given for both memory and PostScript SIMMs.
Memory SIMM: running a self test printout
1 Plug in the power cord and switch the printer on. 2 After warm up, READY should appear in the control panel display. If
a printer message appears, see Troubleshooting a SIMM Board on the following page.
3 Press [Menu] until TEST MENU appears in the display. 4 Press [Item] until PRINT SELF TEST appears in the display. 5 Press [Select] to print a self test. 6 Press [Go] to exit menus.
Locate RAM SIZE on the self-test printout (see Understanding the Self Test Printout in Chapter 7 for more information). This is the amount of memory now installed in your printer. If the amount of memory has not increased since installing the SIMM, it may not be installed correctly (repeat installation procedure) or the SIMM may be defective (see Troubleshooting a SIMM Board on the following page).

Printer Memory D-9

PostScript SIMM
Use these instructions to verify your PostScript SIMM installation:
1 Plug in the power cord and turn the printer on. 2 After warm up READY should appear in the control panel display. If a
printer message appears, see Troubleshooting a SIMM Board next in this appendix.
3 Press [Menu] until PS MENU appears in the display. If this message
appears, your printer recognizes that the PostScript language is installed. If PS MENU does not appear, check the SIMM installation.
4 Press [Go] to exit menus.
Troubleshooting a SIMM Board

Service / Error Messages

These messages can be generated when your printer is checking its internal memory. (For more information on the messages below, see Chapter 7, Solving Printer Problems.)
Error 62.x ERROR where x = 0, 1, 2, 3, or 4. Problem This error indicates your printer identified a problem while checking memory.

If you have already disposed of your printers packaging material. Contact a local packaging and mailing service for the repackaging of your printer.
F-4 Warranty and Software License
HP Software Product License
IMPORTANT: Please read this License carefully before using this Software. The right to use this Software is granted only if the Customer agrees to the terms of this License. If you do not agree to the terms of this License, you may return the unused software for a refund. HOWEVER, USE OF THIS SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. In return for the payment of the applicable one time license fee(s), HP grants you a license to use one copy of the Software subject to the following terms and conditions. No title or ownership of the Software is conferred with this license. 1. 2. The Software may be used on one HP LaserJet printer. The Software may not be copied except for archival purposes or for backup, error identification, or replacement of defective media. All authorized copies must bear the copyright notice on or in the original. The Software may not be disassembled, decompiled, decrypted, or reverse engineered unless HPs prior written consent is either obtained or not required by law. Upon request, the user will provide HP with reasonably detailed information regarding any disassembly, decompilation, decryption, or reverse engineering. Any third party supplier of the Software is a third party beneficiary of this License and may protect its rights in the Software against violations of this License. HP reserves the right to terminate this License upon breach. In the event of termination at HPs election, all copies of the Software must be returned to HP or destroyed. This License and the Software product may be transferred to a third party, provided the third party agrees to all the terms of this License and that no copies of the Software are retained by the transferring party. Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause on DFARS 252.227-7013. Hewlett-Packard Company 3000 Hanover Street, Palo Alto, CA 94304 U.S. A. Rights for non-DOD U.S. Government Departments and Agencies are as set forth in FAR 52.227-19 (c) (1,2). No title or ownership of the Software is conferred with this License. The Software may not be exported in violation of U.S. Export Administration regulations. You are expressly notified that Adobe Systems Incorporated, a California corporation located at 1585 Charleston Road, Mountain View, California 94039-7900 (Adobe) is a third-party beneficiary to this License.

Index-3

safety information C-7 security ii-iii testing quality 6-4 printer commands font selection B-3 printer drivers DOS 2-6 Macintosh 2-8 MS Windows 2-2 optional 2-9 printer messages 20 INSUFFICIENT MEMORY 7-PAGE TOO COMPLEX 7-HP MIO ERROR 7-PARALLEL IO ERROR 7-SERIAL IO ERROR 7-BAD SERIAL DATA FORMAT 7-HP MIO ERROR 7-22 41. ERROR 7-22 41.3 UNEXPECTED PAPER SIZE 7-FUSER ERROR 7-PRINTER ERROR 7-PRINTER ERROR 7-24 53. ERROR 7-PRINTER ERROR 7-MOTOR FAILURE 7-FAN MOTOR FAILURE 7-24 62. SERVICE 7-NEEDS SERVICE 7-PRINTER ERROR 7-PRINTER ERROR 7-PRINTER ERROR 7-NVRAM ERROR 7-NVRAM FULL 7-SERVICE 7-SERVICE 7-SERVICE 7-25 CLEARING MEMORY 7-19 CLOSE PRINTER COVER 7-23 CONTINUOUS 7-19 DATA RECEIVED 7-19 ENGINE TEST 7-19 FACTORY DEFAULTS BEING RESTORED 7-19 INCOMPATIBLE ENVELOPE FEEDER INSTALLED 7-25 INCOMPATIBLE TRAY 3 INSTALLED 7-25 INITIALIZING 7-19 INSTALL TONER CARTRIDGE 7-23 INSTALL TRAY 2 7-23 INSUFFICIENT MEMORY 7-21 LOAD ENVELOPE SIZE 7-23
MANUALLY FEED 7-23 MEMORY FULL, DATA LOST 7-21 MEMORY LOW 7-21 MEMORY SETTINGS CHANGED 7-21 OFFLINE 7-19 PLEASE WAIT 7-19 POWERSAVE ON 7-19 PRINTING CONFIGURATION PAGE 7-19 PRINTING DEMO PAGE 7-20 PRINTING FONT LIST 7-20 PROCESSING JOB 7-20 READY 7-20 REMOVE DUPLEX JAM 7-23 REMOVE PAPER JAM 7-23 REQUESTED LANGUAGE NOT AVAILABLE 7-21 RESETTING ACTIVE I/O 7-20 RESETTING ALL I/O 7-20 RESTORING FACTORY SETTINGS 7-20 TONER LOW 7-21 TRAY EMPTY 7-21 TRAY LOAD 7-23 WARMING UP 7-20 printing accessories 4-20 choosing a tray 4-3 custom sizes 4-2 duplex 4-24 envelopes 4-16 faster 7-30, 8-7, D-5 from portable equipment 4-31 from two trays 4-12 labels 4-18, A-4 legal page 5-4 letterhead 4-13 overhead transparencies A-5 PCL typeface list 7-14 PostScript 5-1 preprinted forms 4-13 single sheets 4-9 software 2-1 special media 4-13 standard-size paper 4-3 stopping 4-8 transparencies 4-18 tray 3 4-20 with optional accessories 4-20 with the infrared serial port 4-30 Printing Menu PostScript 5-10 printing menu items 3-6 printing software overview 2-1 2-10 programming B-2 font selection B-3
PRT PS ERRS PostScript error messages 5-7 PRT PSERRS 3-9 PS CONFIG PAGE 5-12 PS FONTS LIST 3-9 PS MEM 3-13 PT. SIZE 3-8 purchasing paper A-2 PWRSAVE 3-6 Q queues stopping a print job 4-8 R radiation performance C-7 radio reception C-6 rcp 2-7 recycling toner cartridges 8-2 remote control panel 2-7 repair warranty F-3 reserving trays 4-10 reset communications 7-10 factory defaults 3-16 I/O 3-16 memory 3-16 to factory defaults 7-10 resets menu 3-16 resetting the printer 7-10 RESOLUTION 3-10 changing 6-2 PostScript 5-11 Resolution Enhancement technology 6-3, 6-5 adjusting 6-4 - 6-5 illustrated 6-5 Resource Saving D-2 PostScript 5-3, 5-11 setting D-4 RESRCSAVE 3-13 restore default settings 3-16 RET 3-7 See Resolution Enhancement technology ROBUST XON 3-15 S safety Finland statement C-8 information C-7 sales offices G-1 - G-4 saving selections control panel 3-4 scalable typefaces 7-14 screen fonts 2-5 PostScript 2-8 security networks ii-iii

1-12 About Your Printer

Accessories and Options
As printing and network needs grow, you can increase the printers capabilities by adding accessories and options. Figure 1-6 shows the paper handling options available. These options are described in Table 1-3, along with other available options. Ordering information can be found in Appendix E, HP Sales and Customer Service. Look for information about using the accessories in Chapter 5, Print Tasks.

Figure 1-6

Paper Handling Accessories and Options 1. Envelope Feeder 2. Duplex Unit 3. 2000-Sheet Input Tray 4. Multi-Bin Mailbox (provides mailbox, job seperation, and job stacking) 5. Mailbox with Stapler (provides mailbox, job seperation, job stacking, and stapling)

About Your Printer 1-13

The Optional Printer Hard Disk
The Printer Hard Disk accessory can be used to permanently store downloaded fonts and forms in the printer. Unlike standard printer memory, items on the Printer Hard Disk remain in the printer even when the printer is powered off. Fonts downloaded to the Printer Hard Disk are available to all users of the printer. Macintosh Users can use the HP LaserJet Utility, and Windows users can use the HP printer driver to download fonts. The Printer Hard Disk can also be write-protected through software for additional security. Refer to the online help associated with your HP Software for more information. For the Macintosh environment, refer to the HP LaserJet Utility Guide online help included with your HP LaserJet Utility software. For the Windows environment, refer to your HP Windows driver online help. If you are a PostScript language programmer, refer to Adobes PostScript Language Reference Manual for information about downloading forms and patterns to the disk.

1-14 About Your Printer

Table 1-3 Option Toner Cartridge
Part Number C3909A C3772A 2 MByteC3131A 4 MByteC3132A 8 MByteC3133A 16 MByteC3146A C3169A C3762A C3765A
Description Replacement toner cartridge 3-pack of staple cartridges. Each cartridge contains 2000 staples. Additional printer memory 32 MB SIMMs are also available from third party suppliers Adds Adobes PostScript Level 2 language to the 5Si/5Si NX printers Provides duplexed (double-sided) printing capability Attaches to printer above Tray 1; holds up to 100 envelopes. Supports Commercial #10, C5, DL, Monarch, ISO B5. Adjustable for Letter, Legal, 11x17, ISO A4, ISO A3, JIS B4 Features eight bins holding up to 250 sheets each Features five bins holding up to 250 sheets each and a stapler HP-recommended IEEE-1284 Cable, with A and B connectors HP-recommended IEEE-1284 Cable, with A and B connectors HP JetDirect Multi-protocol Network Card with Ethernet/IEEE802.3 10Base-T HP JetDirect Multi-protocol Network Card with Token Ring (DB9 and RJ45) 420 MByte Hard Disk Drive for PCL and PostScript Maintenance kit that contains replacement rollers and fuser for 110V printers and mopiers. May be purchased through an HP-authorized dealer Maintenance kit that contains replacement rollers and fuser for 220V printers and mopiers. May be purchased through an HP-authorized dealer

7. HP MIO information is reserved for the HP MIO and network statistics. For some installed MIO options, this block of information can be as long as 20 lines and three columns.
Printer Control Panel 4-13

Figure 4-4b

PCL Menu Map Page
4-14 Printer Control Panel

Key to Figure 4-4b

1. 2. 3. 4. 5. 6. 7. 8. 9.
Tray Menu lists the current media types settings for each tray, and the media size for Tray 1. Job Control Menu shows the Cancel Job and Form Feed items. Test Menu lists the different available printer tests. PCL Menu lists the PCL font settings used by your printer. Configuration Menu lists the current settings for the configuration items. Print Quality Menu lists the current settings for the different print quality items. PostScript Menu lists the current settings for the two PostScript menu items. IO Menu lists the current settings for the Parallel IO Speed and the IO Timeout. HP MIO Menu(s) list the current settings for the HP MIO(s).
Printer Control Panel 4-15
PostScript Configuration Page

HP LaserJet 5Si MX

342 Page Count
Adobe, Postscript, and the PostScript Logo are trademarks of Adobe Systems Incorporated which may be registered incertain jurisdictions.

Figure 4-5

4-16 Printer Control Panel
Key to Figure 4-5 1. Settings (current printer control panel default settings and product-specific information): Printer Name is the name set by the user (a network name, for instance). Product Name is the HP LaserJet printer model. PostScript Version refers to the version of PostScript installed (if any.) Copies indicates the default number of originals to be printed. Resolution is either 600 or 300 dpi. Resolution Enhancement indicates if Resolution Enhancement is set to ON, OFF, or AUTO (see Chapter 6, Print Quality). Halftone Type indicates the current halftone type. EconoMode indicates whether EconoMode is ON or OFF (see Chapter 6, Print Quality). Wait Timeout shows how long PostScript waits for additional data. Print Errors indicates if a PostScript error page is automatically printed when a PostScript error occurs. Jam Recovery indicates whether Jam Recovery is ON or OFF. Manual Feed indicates whether Manual Feed is ON or OFF. Duplex indicates whether the duplexing feature is ON or OFF. Trays 1-4 indicate the media specified for each tray. 2. Memory shows how much memory is installed in the printer. This value may be useful for more experienced users, since PostScript Level 2 allows users to configure memory parameters. (See Adobes PostScript Language Reference Manual for specific information about these values.) Printable Area gives the dimensions within the margins of the image area. The current default is shown in the hollow box. Disk Accessory show whether the optional printer hard disk is present, and if so the total capacity of the printers hard disk, how many bytes are available for use, and whether or not the hard disk is write-protected. Page Count shows how many pages have been printed by the printer in all printer languages. Use the page count to track printer use.

Selecting the Stapler through the Software
You can select the stapler through your software application or printer driver. This is the recommended method for stapling. If you are unable to designate the paper destination in your software or printer driver, follow the instructions below for setting the overall default printer output bin selection.
Where and how you make selections depends on your software application or associated printer driver. The selection process may be available only from within the printer driver. See Chapter 3, Printer Software, or your application manual for more information.
Selecting the Stapler as default destination from the Control Panel
If your software does not support stapling, set it using the directions below.

5-28 Print Tasks

3 Press [+] repeatedly until PAPER DESTINATION= OUTBIN 7 appears.
Your network administrator may have changed the name of this bin. For example, it may be called STAPLER.

Print Tasks 5-29

Different First Page
Use the following procedure to print the first page of a document on preprinted or special paper, such as a letter with just the first page on letterhead paper. 1 Select a different paper for the first page in your application or printer driver.
Note Where and how you make selections depends on your software application or associated printer driver. The selection process may be available only from within the printer driver. See Chapter 3 or your application manual for more information.
2 Choose the designated tray (or
Manual Feed) for the first page and the other tray for the remaining pages.
3 Place the paper for the first page in
the tray. For manual feed, place a page in Tray 1 after the job is sent to the printer, and the printer requests the paper to be loaded. Place the page with the side to be printed up, with the top of the page placed towards the rear of the printer and the long edge leading into the printer.
4 Load the paper for the remaining
pages of the document in another tray. You may select the first and remaining pages by type of media. You must set the types of media loaded in the trays through the control panel (see Changing Paper Type and Size from the Control Panel earlier in this chapter). Then select the paper source in the printer driver not by tray, but by type. 5-30 Print Tasks
Custom Size Paper in Tray 1

Maximum

You can print on custom-size paper from Tray 1. The largest size of paper supported is 11.7 x 17.7 in (297 x 450 mm). The smallest size is 3.9 x 7.5 in (99 x 191 mm). When you select maximum size of paper, the printer assumes the maximum page size is 11.7 x 17.7 in (297 x 450 mm).

Selecting Two-Sided Printing from the Control Panel
1 Press [Menus] repeatedly until CONFIGURATION MENU appears. 2 Press [Items] repeatedly until 2-SIDED= OFF * appears. 3 Press [+] repeatedly until 2-SIDED= ON appears. 4 Press [Select *] to choose two-sided printing. An asterisk (*) appears

next to your selection.

5 Press [Items] repeatedly until BINDING=LONG EDGE * or
BINDING=SHORT EDGE * appears.
6 Press [Select *] to save your choice. An asterisk (*) appears next to your

5-34 Print Tasks

Stopping a Print Request
You can stop a print request from your software application or from the printer control panel. To stop a print job from a computer on a network, refer to the HP JetDirect Print Server Software Installation Guide. Note that it may take some time for all printing to clear after canceling a print job.
Stopping the Current Print Job from Your Software Application
If many requests have been sent to the printer through your software, they may be waiting in a print queue (in Windows Print Manager, for example). See the instructions that come with your software for specific instructions about canceling a print request in the computer.
In order to cancel a print job, at least one (and sometimes two) printed page(s) must be delivered to the destination output bin. This ensures that you identify the correct print job.
Stopping the Current Print Job from the Control Panel
1 Press [Menus] repeatedly until JOB CONTROL MENU appears. 2 Press [Items] repeatedly until CANCEL JOB appears. 3 Press [Select *] to cause the printer to stop printing, and display the
message STOPPING CHECK LAST PAGE until the last page currently being printed is placed in the output bin.
4 PRESS SELECT TO CANCEL JOB appears on the display. To cancel the

job, press [Select *].

5 The message CANCELING JOB appears. This message remains until the
job is cleared from the system.
To skip canceling the job, press the [On Line], [Menus] or [Items] key.

Print Tasks 5-35

5-36 Print Tasks

Print Quality

The HP LaserJet 5Si/5Si MX/5Si NX prints at true 600 dots-per-inch (dpi) with Resolution Enhancement technology (REt) and MicroFine toner. REt adjusts the size and placement of each dot to smooth angles and curves. Combined with MicroFine toner, this sharpens the appearance of text and graphics. The printer also offers 300-dpi printing with REt to give you a wider range of printing alternatives. This chapter tells you how to:
Choose print resolution. Fine-tune print quality by adjusting the print density. Improve print quality. Use EconoMode to print drafts and save toner.

To avoid permanent damage to the toner cartridge, do not use ammonia-based cleaners on or around your printer.
Maintenance and Troubleshooting 7-1

Cleaning the Printer

1 Before you begin these steps, turn the
printer OFF and unplug all cords.
2 Open the top cover of the printer and
remove the toner cartridge.
WARNING Avoid touching the adjacent fusing area in the left door. It may be HOT.
3 With a dry lint-free cloth, wipe any
residue from the paper path area, the registration roller (B), and the toner cartridge cavity.
CAUTION Do not touch the transfer roller (A). Skin oils on the roller can reduce print quality. If toner gets on your clothes, wipe it off with a dry cloth and wash your clothes in cold water. Hot water sets toner into fabric.
4 Replace the toner cartridge, close the
printer, reconnect all cables, and switch the printer ON.
7-2 Maintenance and Troubleshooting

Toner Cartridge

Extending Toner Cartridge Life
The life of your toner cartridge depends on the amount of toner your print jobs require. When you print word-processed text, average toner cartridge yield is 15,000 pages printed at 5% coverage. (A typical full-page business letter is about 5% coverage.) This assumes that the print density setting is in the middle range. Using EconoMode can further extend average toner cartridge yield. (See Chapter 6, Print Quality.) EconoMode extends toner usage beyond the specified 15,000 images. However, extended use of the toner cartridge assembly may result in wear of moving parts within the cartridge; this may produce unusual noises. Because of this HP cautions you not to use EconoMode full time.
Storing and Installing the Toner Cartridge
Do not remove the toner cartridge from its packaging until you are ready to use it. The shelf life of an unopened cartridge package is approximately 2 1/2 years; the shelf life of an opened cartridge package is approximately six months. Use the cartridge before the expiration date (the expiration date is stamped on your toner cartridge box). To install a new toner cartridge, follow the instructions in the Installation Instruction Guide included in your toner cartridge box. A separate Recycling Instruction Guide is also included.
Maintenance & Troubleshooting
Avoid touching the adjacent fusing area. It may be HOT.
HP Policy on Use of Non-HP Toner Cartridges
Hewlett-Packard does not recommend use of non-HP toner cartridges, either new or remanufactured. HP cannot influence or control the quality of these cartridges because they are not HP products.

Network or shared printer problems
Computer displays DOS messages such as: Write Fault Error Writing Device LPTn: Abort, Retry, Ignore?
Maintenance and Troubleshooting 7-11

Print Speed Too Slow

Situation Solution First page takes Set the Power Save feature for a longer time period or turn it off. (See much longer to print Configuration Menu in Chapter 4.) A page may take longer to print than following pages. due to complex formatting commands, so changing the Power Save period may not result in the first page being printed faster. Printer is usually slow to respond. 1. Printer speed is highly dependent on how your software application is set up, which printer driver you are using, and how much traffic is on the network. See the Getting Started Guide for configuration information. 2. You may need to add more memory. See Chapter 1, About Your Printer, for HP memory part numbers. Also see the Determining Memory Requirements section in Chapter 2, Memory and Memory Management.
Printing Incomplete or Incorrect
Situation Blank pages print. Solution 1. Turn the printer OFF and then back ON. 2. Make sure toner cartridge is installed properly. 3. Make sure the toner cartridge sealing tape has been removed. (See the Getting Started Guide or the installation guide that came with your toner cartridge.) Garbled pages print, there are overprints, or only a portion of a page prints. 1. Ensure that your software application is configured for the correct printer. 2. Replace the printer interface (I/O) cable with a cable you know works to see if the cable is defective. 3. Your parallel printer cable quality may be defective. Use a high-quality cable; see Chapter 1 for an HP cable part number. 4. Set the PERSONALITY item in the Configuration Menu to AUTO (see Chapter 4). The printer may have been set to PCL and a PostScript job was sent to the printer, or vice versa. 5. Data file sent to the printer may be corrupt. Try sending another file to see if it prints. The job wasnt duplexed. You may need to add more printer memory. See Chapter 1, About Your Printer, for HP memory part numbers. Also see the Determining Memory Requirements section in Chapter 2, Memory and Memory Management.
7-12 Maintenance and Troubleshooting
Data is missing, but there are no printer messages.
1. Check your software application to be sure the print file contains no errors. 2. Check your cable to ensure that it is securely connected to both the printer connector and the computer connector. 3. Your parallel printer cable may be defective. Use a high-quality cable; see Chapter 1 for an HP printer cable part number.
Printing stops in the middle of the job.
1. Check the control panel for an error message. 2. If you are on a network, make sure your computer is correctly configured and there is not a network problem (see your network administrator). 3. Check your line voltage to ensure that it is steady and within printer specifications. (See Appendix A, Specifications.) Turn the printer OFF and then back ON. 4. Check the time-out setting in your network application. It may need to be increased. 5. If you are trying to copy a file to the printer from the DOS prompt, use the copy command COPY filename LPTn /B (where n is the number of printer port, such as LPT1). Note: To output the page, you may have to send a formfeed command from your computer or from the Job Control Menu.

Maintenance and Troubleshooting 7-13
Printer Ignores Font, Format, or Tray/Bin Selection
Situation Printer prints some wrong fonts or formats. Solution 1. The font is not present in the printer and must be downloaded by your software application or the proper font SIMM must be installed. Check your software program to ensure the correct printer driver has been installed and configured. To verify that the font or format you want is available, print a font list (see Chapter 4). 2. Your software selected a substitute font for one that is not available in the printer. (See your software application manual for more information on font selection.) Printer draws media from the wrong paper source. 1. Be sure your software application is selecting the correct size of media. 2. Ensure that the driver for your software application is correctly installed, configured, and capable of requesting desired size and type of media. 3. The size of paper you are requesting is not in the tray you have selected. The printer draws paper from the next default tray with the correct size. Put the correct size paper in the tray and make sure it is adjusted correctly. Check Tray Menu for correct type and size (for Tray 1). For Trays 24 look at the size loaded and correct as needed. Ensure that the tray is loaded with enough paper to complete the print job. 4. If you selected the 2000-Sheet Input Tray (Tray 4) and did not turn the printer off when installing it, the printer does not recognize it and draws paper from the next default paper size source. (Switch the printer OFF, then back ON, and the printer will recognize Tray 4.) Printer prints in wrong personality (for example, a text listing of PostScript commands prints instead of your document). 1. Ensure that the printer personality (such as PostScript) is installed in the printer (see Chapter 4). 2. If your software application allows you to set personality, ensure that it is set for the correct one. If your software application does not allow you to select personality, set the PERSONALITY item in the CONFIGURATION MENU to the correct personality (see Chapter 4). 3. Check PERSONALITY= setting to see if it is set to POSTSCRIPT or PCL. If it is set to PCL, change it to AUTO. If it is set to AUTO, set it to POSTSCRIPT for this print job only. When the job has printed, return the setting to AUTO. Control panel settings, such as resolution or orientation, do not work or are ignored. Software commands override control panel settings. (See Chapter 4 for information about how your software works with control panel settings.)

62.x ERROR where x = 0, 1, 2, 3, or 4.
63 NEEDS SERVICE / This indicates that the printer has found a problem in its internal RAM 63 SERVICE memory. Switch your printer OFF, and then ON, to clear the error. If the message reappears, call your authorized HP dealer or service representative.
To check memory for the 61.x SERVICE and 62.x ERROR messages:
1 Switch the printer OFF, then back ON (data will be lost). 2 If the error message appears again, switch your printer OFF and
verify that the SIMM board is installed correctly; then switch your printer ON.
3 If the error message appears again, switch your printer OFF and
remove the SIMM board(s); then switch your printer back ON.
4 If the error message appears again, the problem is in on-board
memory. If the error message does not appear, the problem is in SIMM memory. Call your HP service representative.
7-20 Maintenance and Troubleshooting
SIMM Validation Error Messages
Validation error messages appear when a SIMM fails to be initialized when the printer is turned on. This error is in the format 53.XY.ZZ ERROR. Table 7-1 lists these errors.
Table 7-1 Validation Error Messages ZZ (Error Number) 0: 1: 2: 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: Unsupported memory Unrecognized memory Unsupported memory size Failed RAM test Exceeded maximum RAM size Exceeded maximum ROM size Invalid SIMM speed SIMM reporting information incorrectly SIMM RAM parity error (n/a) SIMM address conflict ROM out of bounds Could not make temporary mapping
X (Hardware Type) Y (Hardware Device) 0: ROM 1: RAM 0: 1: 2: 3: 4: Internal Memory SIMM Slot 1 SIMM Slot 2 SIMM Slot 3 SIMM Slot 4
Although these errors can be ignored, the SIMM that caused the error will not be configured. If the SIMM causing the error is a RAM SIMM, the printer will continue to function with less RAM. If the SIMM is a ROM containing a printer personality (such as PostScript) the printer will continue but without that personality.
Maintenance and Troubleshooting 7-21
PostScript Troubleshooting
Situation A text listing of PostScript commands prints instead of your PostScript printing job. Solution The control panel PERSONALITY=AUTO setting may have been confused by a nonstandard PostScript code. Check PERSONALITY= to see if it is set to POSTSCRIPT or PCL. If it is set to PCL, set it to PERSONALITY=AUTO. If it is set to AUTO, set it to POSTSCRIPT for this print job only. When the job has printed, return the setting to AUTO.
The job prints in Courier The requested typeface is not available in the printer or is not (the printers default font) present on the disk. Use a font download utility to download the instead of the font you desired font. requested. Fonts downloaded to memory are lost when the printer is switched OFF. They are also lost if Resource Saving is not used and a personality switch is performed to print a PCL job. Disk fonts are not affected by PCL jobs or by switching the printer to OFF. Print a PostScript Font Page to verify that the font is available. If a disk font appears to be missing, it may be because a software utility was used to delete the font, because the disk was re-initialized, or because the disk drive is not installed correctly. Print a configuration page to verify that the disk drive is installed and functioning correctly. Print a Disk Directory to aid you in identifying available fonts. A page prints with clipped If the page margins are clipped, you may have to print the page at margins. 300-dpi resolution or install more memory. Also try turning Resource Saving and I/O Buffering OFF. A page fails to print. Set PRINT POSTSCRIPT ERRORS=ON, and then send the job again to print a PostScript error page. If an error page prints, refer to the next table entry A PostScript error page prints. If this does not correct the problem try turning Resource Saving and I/O Buffering OFF, or installing more memory. (See Chapters 2 or 4 for more information about PostScript printing.) Make sure the print job is a PostScript job. Check to see whether your software expected you to send a setup or PostScript header file to the printer. Check the printer setup in your software application to ensure that the printer is selected. Check cable connections to ensure that they are secure. Reduce the complexity of the graphic. Add available memory by turning on Resource Saving.

conforms to the following Product Specifications: Safety: EN60950:1992, Amd. 1:93, Amd. 2:93
IEC 950: 1991, Amd. 1:92, Amd. 2:93

EN60825:1991

IEC 825:84, Amd. 1:90 CLASS 1 1
CISPR-22:1993 / EN 55022:1994 class B CISPR-22:1993 / EN 55022:1994 class A* EN 50082-1:1992
IEC 801-2:1991/prEN55024-2:1992-3 kV CD, 8 kV AD IEC 801-3:1984/prEN55024-3:1991-3 V/m IEC 801-4:1988/prEN55024-4:1992-0.5kV Signal Lines, 1kV Power Lines
Supplementary Information: The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC and the EMC Directive 89/336/EEC, and carries the CE marking accordingly.
The product was tested in a typical configuration with Hewlett-Packard Personal Computer and Test Systems. * This printer contains Local Area Network (LAN) options. When the interface cable is attached to either of the IEEE 802.3 connectors, the printer meets the requirements of EN55022 Class A. Office of Quality Manager Boise, Idaho USA August 1, 1995
European Contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department ZQ / Standards Europe, Herrenberger Strae 130, D-7030 Bblingen (FAX: + 49-7031-14-3143)

A-8 Specifications

PCL Printer Commands (Escape Sequences)
Most software applications do not require you to enter printer commands. See your computer and software documentation to find the method to use for entering printer commands. PCL printer commands tell the printer which tasks to perform or which fonts to use. This appendix is not intended to provide complete information about PCL commands, but only to provide a quick reference for users who are already familiar with PCL command structure.
Table B-3 contains frequently used PCL commands. For a complete listing and explanation of how to form PCL, HP-GL/2, and PJL commands, see the PCL/PJL Technical Reference Package, which is described in Supplementary Documents at the front of this manual. (See Chapter 7, Calling for Help, for ordering information.)
PCL Printer Command Syntax
Before using printer commands, note these characters: Lowercase l: l Uppercase O: O Number 0: 0

Number one: 1

Many printer commands use the lowercase letter l (l) and the number one (1), or the uppercase letter O (O) and the number zero (0). These characters may not appear on your screen as shown here. You must use the exact character and case specified for PCL printer commands.

Memory SIMMs for the HP LaserJet 4 Plus and 4M Plus printers can be used in the HP LaserJet 5Si series. PostScript language SIMMs for any other printer cannot be used in the HP LaserJet 5Si series. When you get a new memory board, compare the part number on the outside of the package to the part number in Table C-1 below. If you have not received the correct SIMM, notify your authorized Hewlett-Packard dealer.

Table C-1

Memory SIMM Part Numbers Size 2 MBytes 4 MBytes 8 MBytes 16 MBytes Part Number C3131A C3132A C3133A C3146A
32-MByte SIMMs are not available from HP. The 32-MByte SIMMs are supported, but must be obtained through third-party providers. Memory and Personality SIMM Installation C-1

Installing a SIMM Board

SIMM boards and your printer formatter board can be damaged by small amounts of static electricity. When handling a SIMM or other board, wear an antistatic wrist strap connected to the metal frame of the printer (or to your antistatic system). During installation, to prevent generation of static electricity, avoid moving about the work area. To avoid damaging the parts, follow these steps:
1 In this order, switch the printer power
OFF, unplug the power cord, and disconnect any attached cables.
2 Loosen (but do not remove) the two
captive screws. If you are not wearing an antistatic wrist strap, touch the printers bare metal plate.
3 Grasp the screws and pull the printer
controller board out of the printer. Do not touch any component on the board. Place the board on a flat, nonconductive surface. (For ease of replacement, note how the board fits into slots in the printer.)
C-2 Memory and Personality SIMM Installation
4 Remove the SIMM board from the
antistatic package. Do not touch any component on the SIMM board. Hold the board with your forefingers on the side edges and your thumbs against the back edge, so the notch on one end is on the right and the metal teeth face toward the SIMM slot.

SIMM Installation

5 Insert the board firmly into the SIMM
slot (5) at about a 20-degree angle. Use the closest open slot, starting with 4 as illustrated.
6 Rotate the SIMM toward the back of
the printer to about a 45-degree angle until it clicks into the metal locking tabs. If it is properly seated, it will not lift away from the slot. (To remove a SIMM, you must first release the metal locking tabs.)
7 Align the printer formatter board with
the top slot, slide the board back into the printer (A), and tighten the two screws (B).
8 Re-attach any cables and the power
cord; then switch the printer power ON and test the SIMM (see the following section).
Memory and Personality SIMM Installation C-3

Testing a SIMM Board

Use the procedures below to print a self test to verify SIMM board installation. Procedures are given for both memory and PostScript or other personality SIMMs.

HP Authorized Dealer Support (800) 544-9976 (dealers only) Parts and Manuals HP Repair Contracts HP FIRST* (800) 227-8164 (US) (800) 387-3154 (Canada) (800) 743-8308 (US) (800) 267-1221 (Canada) (800) 333-1917 or (208) 344-4809
* The time listed for the US Customer Support Center varies by printer line; the center is currently open for the personal printer and scanner customers until 10:00 p.m. Monday through Friday, and Saturday from 9:00 a.m. to 4:00 p.m.
Customer Support Options Worldwide Customer Support Assistance Dutch +31.20.681.64.73 (language options available) Danish +31.20.681.61.71 English +31.20.682.82.91 or 000 Spanish +31.20.581.33.19 or French +31.20.681.82.60 or 49 German +31.20.681.71.74 Italian +31.20.581.33.18 Norwegian +31.20.682.00.94 Finnish +31.20.681.12.14 Swedish +31.20.681.80.25 Japanese 3335-8333 Mexican (+52 5) 326-45-00 or 91-800-50-198 Obtaining Software Call HP FIRST World-Wide Web: URL http://www.hp.com/go/cposupport Accessories and Supplies HP Authorized Service HP Dealer Call HP FIRST Call HP FIRST Call HP FIRST
E-2 HP Customer Services and Sales
Customer Support Options Worldwide HP First United Kingdom 0-800-96-02-71 Netherlands 06-02-22-420 Belgium (Dutch) 0800-1-1906 Belgium (French) 0800-1-7043 Germany 0130-8100-61 France 05-90-5900 Spain 900-993123 Italy 1678-59020 Switzerland (German) 155-1527 Switzerland (French) 155-1526 Austria 0660-8128 Finland 9800-13134 Norway 800-11319 Denmark 800-10453 Sweden 020-795743 Taiwan 02-791-5589 China Japan 3335-8622 English outside of U.K. +681 5729
HP Sales and Customer Service
HP Customer Services and Sales E-3

Sales and Services

Worldwide Hewlett-Packard Sales and Service Offices Before calling an HP Sales and Service office, be sure to contact the appropriate Customer Support Center number listed in the previous table. Argentina: Hewlett-Packard Argentina Montaneses Buenos Aires Argentina Telephone 781-4061/69 Austria: Hewlett-Packard Ges.m.b.H. Lieblgasse 1 P Box 72.O. A-1222 Vienna Austria Telephone: 2500-0 Customer Support Center: +HP First Fax: 0660-8128 Brazil: Edisa Hewlett Packard Alameda Rio Negro 750 Alphaville 06400 Barueri Sao Paulo Brazil Telephone: 709-1444

INDEX-1

HP FIRST 7-48 Canada 7-48 European countries 7-49 United States 7-48 HP service support D-1 humidity A-3 I I/O buffering, improving performance 2-4 paper stop, adjusting 5-26 input/output 1-6 Input/Output (IO Menu 4-28 italics i-iii J jam recovery, PostScript 4-27 jams, paper 7-23 Japan VCCI statement A-5 JetDirect interfaces part numbers 1-15 JetPrint network utility 3-6 Job Cancel 5-35 Job Control menu 4-9 K key face i-iii keys, control panel 4-3 L labels media use guidelines 5-6 specifications 5-3 landscape orientation 5-18 laser regulations A-6 safety A-6 laser safety statement A-6 laser statement for Finland A-7 license, software D-5 line draw characters B-3 Lotus 1-2-3 B-2 - B-3 setup strings B-3 M Macintosh utilities Bitmapped Screen fonts 3-9 HP LaserJet Utility 3-8 Mailbox with Stapler 5-22 modes 5-22 selecting from Control Panel 5-28 selecting through software 5-27 maintenance after warranty D-3 agreements D-1 during warranty D-3 manual conventions i-iii manual feed troubleshooting 7-16 manual feed, envelopes 5-18 media loading into Tray 1 5-9 sizes 5-3 specifications 5-3
memory expansion 2-1 requirements 2-3 memory management 1-5 Menu Map example 4-14 menus Configuration 4-24 control panel 4-7 Job Control 4-9 PCL 4-23 PostScript 4-27 Print Quality 4-26 selecting 4-7 Test 4-10 Tray 4-8 message types 4-4 messages control panel 7-36 error 7-36 printer 7-36, 7-40 MIO, part numbers 1-15 modes changing 5-22 control panel messages 5-23 job separation 5-22 mailbox 5-22 stacking 5-22 Mopier Printing System 3-1 environments 3-1 network operating systems 3-1 MP Tray, printing envelopes 5-17 Multi-Bin Mailbox clearing 7-32 width measurement A-3 N networks HP JetPrint utility 3-6 interfaces part numbers 1-15 troubleshooting 7-11 O offline 7-36 On Line 7-36 on/off switch, location 1-11 optional Printer Hard Disk, location 1-12 options part numbers 1-15 orientation of media landscape 5-18 portrait 4-8 output bins 5-22 illustrated 5-24 ozone emission A-6 ozone emission statement A-6 P packing guidelines D-4 paper heavy stock 5-3 heavy weight 5-2 loading into Tray 1 5-9 loading into Tray 2 or Tray 3