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HP Laserjet 5000HP LaserJet 5000 B/W Laser printer - 16 ppm - 350 sheets

1200 dpi x 1200 dpi, DIN A3, Parallel, Serial

The Hewlett-Packard LaserJet 5000 incorporates HP's most innovative new technologies, establishing new standards for paper-handling, speed, print quality, and network printer management. Thee LaserJet 5000 series printers are ideal for general office, finance, CAD, desktop publishing, marketing or any workgroup that requires fast, high-quality monochrome printouts. And with the ability to print from 3x5-inch to full-bleed 11x17-inch images, they're an affordable alternative to 'multi... Read more
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Manual

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HP Laserjet 5000 Printer, size: 2.8 MB
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User reviews and opinions

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Comments to date: 5. Page 1 of 1. Average Rating:
Eddie Fitzgeral 4:48pm on Friday, October 22nd, 2010 
11" x 17" Capability ; Paper handling flexibility ; quality 1200dpi resolution None known
getsouLed 4:53pm on Saturday, September 18th, 2010 
Now I have written a lot of opinions on printers lately and here we go again. This printer does have some very good characteristics.
_famastahhh 1:24am on Monday, August 23rd, 2010 
No Specs Listed here, for that see appropriate Manufactures specifications. Laser print ...
asbenson 12:46am on Wednesday, August 11th, 2010 
Great Printer! The ability to print on 11x17 inch newsletters has been a tremendous boost to my small business!
bjorn@sveinsvoll.net 6:57am on Saturday, May 1st, 2010 
Great Printer! The ability to print on 11x17 inch newsletters has been a tremendous boost to my small business! Best Printer I ever used This Printer is the best I have ever used in my life.

Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.

 

Documents

doc1

Overview. 4-1 Cleaning the Printer and Accessories. 4-2 Cleaning Spilled Toner. 4-4 Preventative Maintenance. 4-5 Reset Maintenance Count. 4-5 Expected Life of Components. 4-5

5 Functional Information

Overview. 5-1 Printer Subsystems. 5-2 Power Supply System. 5-3 AC/DC Power Distribution. 5-3 Overcurrent Overvoltage Protection. 5-5 High Voltage Power Distribution. 5-6 Toner Cartridge Detection. 5-7 DC Controller System. 5-7 Laser and Scanner Drive. 5-8 Paper Motion Monitoring and Control. 5-9 Solenoids, Sensors, Clutches, and Switches. 5-9 Engine Test Print. 5-9 Motors. 5-10 Formatter System. 5-12 PowerSave. 5-12 Resolution Enhancement technology (REt). 5-13 EconoMode. 5-13 Input/Output. 5-14 CPU. 5-14 Printer Memory. 5-15 Random Access Memory (RAM). 5-15 DIMM Slots. 5-16 Memory Enhancement technology (MEt). 5-16 Page Protect. 5-16 PJL Overview. 5-17 PML. 5-17 Control Panel. 5-17 Image Formation System. 5-18 Toner Cartridge. 5-20 Photosensitive Drum. 5-21 Writing the Image. 5-24 Developing the Image. 5-25 Transferring the Image. 5-26 Image Fusing/Variable Fusing Temperature. 5-27 Paper Feed System. 5-29 Clutches and Sensors. 5-30 Printing from Tray 1. 5-31 Printing from Tray 2. 5-33 Printing from the Optional 500-sheet and 250-sheet Trays. 5-35 Paper Jam. 5-37 Duplexer. 5-38 Paper Jam in the Duplexer. 5-44 Basic Sequence of Operation. 5-45

Contents 3

6 Removing and Replacing Parts
Overview. 6-1 User Installable Accessories. 6-2 Removal and Replacement Strategy. 6-7 Required Tools. 6-7 Removing Covers. 6-10 Rear Door / Rear Output Bin. 6-10 Top Cover. 6-12 Control Panel Overlay and Control Panel. 6-15 Toner Cartridge Door Assembly. 6-17 Front Cover and Tray 1. 6-18 Front Cover Pins. 6-20 Face Down Assembly. 6-21 Left and Right Side Covers. 6-23 Tray 1 Inner Cover. 6-24 Right and Left Corner Covers. 6-26 Removing Assemblies. 6-27 Transfer Roller Assembly. 6-28 Fuser. 6-30 Paper Handling PCA. 6-31 Main Gear Assembly. 6-35 Pickup Gear Assembly. 6-37 Tray 1 Pickup Solenoid. 6-39 Fan. 6-40 Formatter Assembly. 6-41 Tray 1 Roller. 6-42 Tray 2 Roller. 6-43 Paper Feed Roller Assembly. 6-44 DC Controller Board and Power Supply. 6-47 Paper Feed Belt Assembly. 6-51 Tray 1 Shaft. 6-53 Tray 2 Shaft. 6-55 Tray 1 Lift Plate. 6-57 Tray 1 Separation Pad. 6-58 Paper Guide. 6-59 Paper Path Detect Sensor. 6-60 Face Down Bin Full Sensor. 6-61 Power Connection. 6-63 Registration Assembly. 6-64 Upper Delivery Assembly. 6-66 Delivery Roller Removal. 6-68 Laser Scanner Assembly. 6-70 Main Motor. 6-71 Toner Cartridge Guides. 6-72 Power Inlet Assembly. 6-73

Paper Specifications 1-11
Table 1-7. Paper Specifications, Tray 2 or Optional 250-sheet Tray Supported Paper
Letter A4 Executive Legal B5 (JIS) Ax 17 A3 B4 (JIS)
8.5 by 11 in (216 by 279 mm) 8.3 by 11.7 in (210 by 297 mm) 7.3 by 10.5 in (191 by 267 mm) 8.5 by 14 in (216 by 356 mm) 7.2 by 10 in (182 by 257 mm) 5.8 by 8.2 in (148 by 210 mm) 11 by 17 in (279 by 432 mm) 11.7 by 16.5 in (297 by 420 mm) 10.1 by 14.3 in (257 by 364 mm)
16 to 28 lb (60 to 105 g/m2)
250 sheets of 20 lb (75 g/m2) paper 50-100 transparencies
1. The printer supports a wide range of media sizes. Check the printer software for supported sizes. 2. Capacity may vary depending on media weight and thickness, and environmental conditions.

1-12 Printer Description

Table 1-8. Paper Specifications, Optional 500-sheet Tray Supported Paper
Letter Letter-R3 A4 A4-R3 Executive Legal B5 (JIS) Aby 17 A3 B4 (JIS) Custom4
8.5 by 11 in (216 by 279 mm) 8.3 by 11.7 in (210 by 297 mm) 7.3 by 10.5 in (191 by 267 mm) 8.5 by 14 in (216 by 356 mm) 7.2 by 10 in (182 by 257 mm) 5.8 by 8.2 in (148 by 210 mm) 11 by 17 in (279 by 432 mm) 11.7 by 16.5 in (297 by 420 mm) 10.1 by 14.3 in (257 by 364 mm) 5.8 by 8.2 to 11.7 by 17 in (148 by 210 to 297 by 432 mm)
500 sheets of 20 lb (75 g/m2) paper 50-100 transparencies
1. The printer supports a wide range of media sizes. Check the printer software for supported sizes. 2. Capacity may vary depending on media weight and thickness, and environmental conditions. 3. To print rotated paper see the Users Guide. 4. To print custom-size paper see the Users Guide.
Paper Specifications 1-13
Table 1-9. Paper Specifications, Optional Duplex Printing Accessory (Duplexer) Dimensions1
Minimum Maximum 5.8 by 8.3 inches (148 by 210 mm) 11.7 by 17 inches (297 by 432 mm)
1. The printer supports a wide range of media sizes. Check the printer software for supported sizes.

Supported Types of Paper

The printer supports the following types of paper:

q q q q q q q

plain letterhead prepunched bond color rough vellum

Before loading card stock in Tray 1, make sure it is regular in shape and not damaged. Also, make sure the cards are not stuck together.

Card Stock Guidelines

If cards curl or jam, try printing from Tray 1 and opening the rear output bin. Set margins at least 0.08 in (2 mm) away from the edges of the paper.
Paper Specifications 1-21

Safety Information

Laser Safety Statement
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation. WARNING! Using controls, making adjustments, or performing procedures other than those specified in this service manual may result in exposure to hazardous radiation.

Canadian DOC Regulations

Complies with Canadian EMC Class B requirements. <<Conforme la classe B des normes canadiennes de compatibilit lectromagntiques. << CEM>>.>>

1-22 Printer Description

FCC Regulations
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

The printer makes most printing decisions based on either temporary settings or permanent defaults. Note Settings sent from software applications override printer defaults.
Table 3-3. Settings and Defaults Setting or Default

Temporary Setting

Explanation
A value set for the current print job by the software application. For example, a request from the software to print three copies instead of the Control Panel default value of one copy is a temporary setting. The printer continues to use the temporary setting until it receives another software request or until it is reset. A value set at the Control Panel when you select a menu item. An asterisk appears, indicating the default setting. The printer retains this default when it is turned off. The value set for each menu item at the factory. Factory defaults are listed in the item column in the menu tables starting on page 3-6.

Control Panel Default

Factory Default
Setting the Display Language
5 Press and hold [Select] while turning on the printer. Hold [Select] until SELECT LANGUAGE appears. Release [Select]. INITIALIZING appears briefly. Wait for LANGUAGE=ENGLISH to appear. Press [- Value +] repeatedly until the desired language appears. Press [Select] to save your choice. An asterisk (*) will appear beside the selected language. Press [Go] to exit menu.

3-4 Printer Operation

Control Panel Menus
Press [Menu] for access to all Control Panel menus. When additional trays or other accessories are installed in the printer, new menu items automatically appear.
To change a Control Panel setting:
5 Note Press [Menu] until the desired menu appears. Press [Item] until the desired item appears. Press [- Value +] until the desired setting appears. Press [Select] to save the selection. An asterisk (*) appears next to the selection in the display, indicating that it is now the default. Press [Go] to exit the menu.
Settings in the printer driver and software application override Control Panel settings. (Software application settings override printer driver settings.) If you cannot access a menu or item, it is either not an option for the printer, or the customers network administrator has locked the function. (The Control Panel reads ACCESS DENIED MENUS LOCKED.) See the customers network administrator.
To print a Control Panel menu map:
To see the current settings for all of the menus and items available in the Control Panel, print a Control Panel menu map. 3 Press [Menu] until INFORMATION MENU appears. Press [Item] until PRINT MENU MAP appears. Press [Select] to print the menu map.

Control Panel Menus 3-5

Information Menu
This menu contains printer information pages that give details about the printer and its configuration. To print an information page, scroll to the desired page and press [Select]. Table 3-4. Information Menu Item PRINT MENU MAP PRINT CONFIGURATION Explanation
The menu map shows the layout and current settings of the Control Panel menu items.
The Configuration Page shows the printers current configuration. If an HP JetDirect print server card is installed (HP LaserJet 5000 N/5000 GN printers), a JetDirect Configuration Page will print out as well. The PCL font list shows all the PCL fonts currently available to the printer.
PRINT PCL FONT LIST PRINT PS FONT LIST PRINT FILE DIRECTORY
The PS font list shows all the PS fonts currently available to the printer.
This item appears only when a mass storage device (such as an optional flash DIMM or hard disk) containing a recognized file system is installed in the printer. The file directory shows information for all installed mass storage devices. The event log lists printer events or errors.
PRINT EVENT LOG SHOW EVENT LOG
This item allows you to view the most recent printer events on the Control Panel display. Press [-Value+] to scroll through the event log entries. The paper path test can be used to verify that the paper path is working properly, or to troubleshoot problems with a type of paper. Choose the input tray, output bin, duplexer (if available), and number of copies.

PRINT PAPER PATH TEST

3-6 Printer Operation

Paper Handling Menu

When paper handling settings are correctly configured through the Control Panel, you can print by choosing the type and size of paper from the printer driver or software application. Some items in this menu (such as duplex and manual feed) can be accessed from a software application, or from the printer driver (if the appropriate driver is installed). Printer driver and software application settings override Control Panel settings. Table 3-5. Paper Handling Menu Item TRAY 1 MODE= FIRST Values FIRST CASSETTE Explanation
Determine how the printer will use Tray 1. FIRST: If paper is loaded in Tray 1, the printer will pull paper from that tray first. CASSETTE: A paper size must be assigned to Tray 1 using the TRAY 1 SIZE option (the next item in this menu when TRAY 1 MODE=CASSETTE). This allows Tray 1 to be used as a reserved tray. This item appears only when TRAY 1 MODE= CASSETTE. Set the value to correspond with the paper size currently loaded in Tray 1.

TRAY 1 SIZE= LETTER

For supported paper types see page 1-14.

TRAY 1 TYPE= PLAIN

This item appears only when TRAY 1 MODE= CASSETTE. Set the value to correspond with the paper type currently loaded in Tray 1.

Select DTR/DSR through the I/O Menus PACING item if the computer requires hardware flow control (most personal computers do). Through the I/O Menus DTR POLARITY item, the DTR polarity can be set to High or Low. The default is DTR POLARITY=HI. Select XON/XOFF through the I/O Menus PACING item if the computer requires software flow control (for example, if you are using a UNIX workstation). Note that status readback messages are not paced when XON/XOFF is selected. Through the I/O Menus ROBUST XON item, Robust Xon can be set to ON (the default) or OFF. Note that the ROBUST XON item only appears under the I/O Menu if XON/XOFF is selected.

3-40 Printer Operation

Printer Maintenance
Cleaning the Printer and Accessories Preventative Maintenance

Overview 4-1

Cleaning the Printer and Accessories
To maintain high print quality and performance, thoroughly clean the printer and the paper handling accessories:
Every time you change the Toner Cartridge (run a cleaning page). After printing approximately 15,000 pages. Whenever print quality problems occur.
Clean the outside surfaces with a lightly water-dampened cloth. Clean the inside parts as indicated in Table 4-1. Observe the warning and caution below. WARNING! Before you begin these steps, turn the printer off and unplug all power cords to avoid shock hazard. Be careful when cleaning around the Fusing Assembly area. It may be hot. CAUTION To avoid permanent damage to the Toner Cartridge, do not use ammonia-based cleaners on or around the printer. Do not touch the transfer roller. Skin oils on the roller can reduce print quality. If toner gets on your clothes, wipe it off with a dry cloth and wash your clothes in cold water. Hot water sets toner into fabric.

Figure 4-1

Location of the Transfer Roller - Do Not Touch!

4-2 Printer Maintenance

Table 4-1. Cleaning the Printer Component

Outside Covers

Cleaning Method / Notes
Use a water-dampened cloth. Do not use solvents or ammoniabased cleaners. With a dry lint-free cloth, wipe any dust, spilled toner, and paper particles from the paper path area, the registration roller, and the Toner Cartridge cavity. Use a water-dampened, lint-free cloth.

Inside General

Paper Pickup, Feed, and Separation Rollers Separation Pad Registration Roller Transfer Roller Fuser
Use a dry, lint-free cloth. Use a dry, lint-free cloth. Use a dry, lint-free cloth. DO NOT TOUCH with your fingers. Use a water-dampened, lint-free cloth.
Cleaning the Printer and Accessories 4-3
Using the Printer Cleaning Page
If toner specks appear on the front or back side of your print jobs, follow the procedure below. From the printers control panel, do the following: Press [Menu] until PRINT QUALITY MENU appears. Press [Item] until CREATE CLEANING PAGE appears. Press [Select] to create the cleaning page. Follow the instructions on the cleaning page to complete the cleaning process.

PML is a Printer Management Language that allows remote configuration and status readback through the I/O Ports.

Control Panel

The Formatter PCA sends and receives printer status and command data via a Control Panel PCA. See Using the Control Panel on page 3-2, and Alphabetical Printer Messages on page 7-16 for more information.

Formatter System 5-17

Image Formation System
The image formation system is the main part of the printer, and consists of six stages:
1. Cleaning 2. Conditioning 3. Writing 4. Developing 5. Transferring 6. Fusing
When the Formatter Board sends the print signal to the DC Controller Board, it drives the main motor to rotate the photosensitive drum, the developing cylinder, the primary charging roller, and the transfer charging roller. The primary charging roller places a uniform negative charge on the surface of the photosensitive drum. The laser beam modulated by the video signal is illuminated on the photosensitive drum surface to form the latent image on the drum with the laser diode. The latent image formed on the photosensitive drum is changed to a visual image by the toner on the developing cylinder, then transferred to the paper by the transfer charging roller. The residual toner on the photosensitive drum surface is scraped down with the cleaning blade. The potential on the drum is uniformed by the primary charging roller to prepare for a new latent image. The cartridge has a toner sensor that detects the remaining toner level and the presence of the cartridge. If the toner in the cartridge becomes lower than the specified level or if there is no cartridge in the printer, it is reported to the Formatter.
5-18 Functional Information

Figure 5-6

Image Formation System After the image has been transferred to the paper, it is then fused onto the paper by heat and pressure at the Fuser.
Image Formation System 5-19

Toner Cartridge

A major portion of the Image Formation system is contained in the cartridge as shown in the figure below. The Toner Cartridge is the heart of the Image Formation System. It houses the cleaning, conditioning, and developing steps of the process. The Toner Cartridge contains the photosensitive drum, primary charging roller, developing station, toner cavity, and cleaning station. Including these components that wear, degrade, or are consumed in the replaceable Toner Cartridge eliminates the need for a service call when replacement is required. The printer also has a new cartridge drive system that minimizes banding, with more constant paper speed.

Figure 5-7

5-20 Functional Information

Photosensitive Drum

The special properties of the photosensitive drum allow an image to be formed on the drum surface and then transferred to paper. The drum is an aluminum cylinder. The outside of the cylinder is coated with a layer of organic-photoconductive material (OPC) which is nontoxic. The OPC material has properties similar to a photo-resistor. It becomes electrically conductive when exposed to light. (The negative charges deposited on the drum are conducted to the ground potential of the drum base.) Areas not exposed to light remain non-conductive and maintain their negative charge. The aluminum base of the photosensitive drum is electrically connected to ground potential.

10 If the Control Panel displays READY, OFFLINE, or POWERSAVE ON, go to the next section. If it indicates any other message, repeat this section from step 1.

Print the Event Log

The printers internal Event Log stores the last 30 errors and can be printed at any time. To print the Event Log:
Press [Menu] until INFORMATION MENU appears. Press [Item] until PRINT EVENT LOG appears Press [Select] to print the Event Log.

Interpret the Event Log

The Event Log is the key tool in troubleshooting printer problems. Figure 7-2 shows a typical Event Log. The Event Log shows the current page count at the top left of the page with the printers serial number directly to the right of the page count. The left column is the error sequence number, with the error listed at the top (the highest sequence number is the most recent error logged). The next column is the page count at the time of the error, and the last column is the Personality (PCL or PostScript) column or the cause of the jam at the time of the error.

7-14 Troubleshooting

The Event Log may record errors in a different format than the Control Panel Display. For example, should a 50.1 FUSER ERROR / CYCLE POWER be displayed on the Control Panel, the Event Log will record a 50.02.01 error, with the 02 signifying that 2 sensors were blocked. Likewise, when a 13.1 through 13.9 are displayed on the Control Panel, the Event Log will record a 13.0x.01 through 13.0x.09, where x= the number of sensors blocked in the printer. Hint Whenever a 13.xx appears on the Control Panel, a good practice is to clear all the jammed paper from the printer and print the Event log. If you cannot print the Event Log, you can still display it on the Control Panel. Write the error next to the last error logged. The last error is the error at the top of the Event Log printout with the highest number in the left-most column. To interpret the Event Log:
Each individual entry in the log is called an error, and all errors occurring at the same page count are called an event. Read the Recommended Action for each error comprising an event to gain a clear picture of what took place during that event. Events usually conclude with a time-out, or no response from device (Error 66.xx in the Event Log) which requires a power cycle of the print engine. Use the Event Log table in this section to associate errors in the Event Log with the Control Panel error message. Follow the Recommended Action listed in the table for each error or event.

Table 7-19. Faded Print/Bubbles (continued) Possible Cause Action
Turn EconoMode off. EconoMode is on. EconoMode saves toner by reducing the dot density. This may appear to be a print quality problem in some cases. Paper does not meet Try a different paper lot (see HP LaserJet Printer Family Paper Specifications Guide). specifications. The moisture content, conductivity, or surface finish may not work correctly with the electrophotographic process. Inspect the Transfer Roller for proper installation and Transfer Roller is defective or incorrectly contact. If the Transfer Roller is damaged, replace it. installed. If the transfer roller loses conductivity, it cannot effectively pull toner from the drum to the paper. Laser/Scanner door is not opening properly. 1. Remove and reseat the toner cartridge. 2. Check the Laser/Scanner shutter door for proper operation. If defective, replace the Laser/Scanner Assembly.
High voltage contact Check the contacts for functionality. If dirty, clean using alcohol; if damaged, replace the High Voltage springs are dirty or Power Supply PCA. defective. The high voltage contacts are mounted on the High Voltage Power Supply PCA and protrude into the toner cartridge cavity.

7-62 Troubleshooting

Table 7-19. Faded Print/Bubbles (continued) Possible Cause
High Voltage Power Supply PCA is defective.
DC Controller PCA is Replace the DC Controller PCA. defective. The DC Controller supplies the proper voltage to the High Voltage Power Supply PCA.
Table 7-20. Gray Background Possible Cause
Clean inside of printer (see Chapter 4). Install a new Inside of printer is dirty (toner may have Toner Cartridge if leaking. leaked out of the toner cartridge). Printers operating Make sure the printers operating environment meets environment does not specifications. meet specifications. Printing on envelope Move the text to an area without seams. If not seams. Printing on an printing on seams, try a higher print density setting. envelope seam can cause a background scatter problem.
Troubleshooting the Printing System 7-63
Table 7-20. Gray Background (continued) Possible Cause
Wrong toner density setting.
From the Print Quality Menu on the Control Panel, adjust the toner density setting. Make sure EconoMode is off. Replace the Toner Cartridge.

Faulty Toner Cartridge.

See also Light Print, Dark Print, or Fade on page 765.
Table 7-21. Horizontal Smudges Possible Cause
Paper path contamination or damage.

The purpose of the Half Self Test Check is to determine which process is malfunctioning. Perform the test as follows: Print a Configuration Page from the Control Panel INFORMATION MENU. Open the top cover after the paper advances half-way through the printer (about five seconds after the Main Motor begins rotation). The leading edge of the paper should have advanced past the Toner Cartridge. Remove the Toner Cartridge. Open the Toner Cartridges drum shield to view the drums surface.
If a dark and distinct toner image is present on the drums surface, assume that the first four functions of the electrophotographic process are functioning (cleaning, conditioning, writing, and developing - see Chapter 5), and troubleshoot the failure as a transfer or fusing problem. If no image is present on the photosensitive drum, perform all the following functional checks:

7-74 Troubleshooting

Drum Rotation Functional Check
The photosensitive drum, located in the Toner Cartridge, must rotate for the print process to work. The photosensitive drum receives its drive from the Main Drive assembly. To verify whether the drum is rotating: 5 Open the top cover. Remove the Toner Cartridge. Mark the cartridges drive gear with a felt-tipped marker. Note the position of the mark. Install the Toner Cartridge and close the top cover. The start-up sequence should rotate the drum enough to move the mark. Open the printer and inspect the gear that was marked in step 3. Verify that the mark moved. If the mark did not move, inspect the Main Drive assembly to ensure that it is meshing with the Toner Cartridge gears. If the drive gears function, and the drum does not move, replace the Toner Cartridge.
This test is especially important if refilled Toner Cartridges are in use.
Troubleshooting the Printing System 7-75
Interface Troubleshooting
This section provides an overview of the printers interface requirements.

Communications Check

Note Communication problems are normally the customers responsibility. Time spent attempting to resolve these problems may not be covered by the products Hewlett-Packard warranty. Refer the customer to the network administrator for assistance in troubleshooting network problems. If the printer is not connected to an MS-DOS-based host, proceed to the Communications Checks table in this section.

Test Message

After the printer is installed, verify communications between the printer and the IBM-compatible computer. Enter the following at the DOS prompt: C:\DIR>LPT1 Enter (for printing to parallel port #1) The printer should print a directory listing of the C: \ directory.

EIO Troubleshooting

The JetDirect Configuration Page shown in Figure 7-7 contains valuable information regarding the current status of the EIO accessories. Before attempting to troubleshoot a network problem or notifying your network consultant of a problem, always print a Configuration Page. See the HP JetDirect Print Server Software Installation Guide for detailed explanations of network issues.

Table 8-9 on page 8-19 Table 8-7 on page 8-14 Table 8-8 on page 8-17 Table 8-23 on page 8-41 Table 8-17 on page 8-33 Table 8-17 on page 8-33 Table 8-8 on page 8-17 Table 8-9 on page 8-19 Table 8-23 on page 8-41 Table 8-12 on page 8-23 Table 8-7 on page 8-14 Table 8-13 on page 8-25 Table 8-13 on page 8-25 Table 8-13 on page 8-25 Table 8-14 on page 8-27 Table 8-13 on page 8-25 Table 8-13 on page 8-25 Table 8-5 on page 8-10 Table 8-8 on page 8-17 Table 8-19 on page 8-35 Table 8-12 on page 8-23 Table 8-7 on page 8-14 Table 8-7 on page 8-14 Table 8-7 on page 8-14 Table 8-7 on page 8-14 Table 8-7 on page 8-14 Table 8-14 on page 8-27 Table 8-18 on page 8-34 Table 8-8 on page 8-17 Table 8-12 on page 8-23 Table 8-23 on page 8-41 Table 8-8 on page 8-17 Table 8-8 on page 8-17 Table 8-18 on page 8-34 Table 8-7 on page 8-14 Table 8-8 on page 8-17 Table 8-19 on page 8-35 Table 8-19 on page 8-35 Table 8-5 on page 8-10

8-44 Parts and Diagrams

Rear Door Sensor Assembly Registration Roller Assembly Return Cover, 500-sheet Feeder Right Auxiliary Cover, 500-sheet Feeder Right Bushing Right Bushing Lower Delivery Roller Right Corner Cover Right Cover, 500-sheet Feeder Right Latch Block Right Latch Plate Right Mount Right Pickup Roller Bushing Right Pickup Roller Collar Right Roller Cam Right Side Cover Assembly Roller Holder Roller Mount 1 Roller Spring Screw, Long DC Controller Screws (M3x25) Screw, M3x4 TP Screw, M3x6 TP Screw, M3x8 TP Screw Screw, M4x10 Pan Head Tapping Screw, M4x16 W/Washer Screw, M4x6 Screw w/Washer Screw, M4x6 W/Washer Screw, M4x8 Truss Head Tapping Screw, Mach., Truss Head, M4x10 Screw, with Spring Sensor Cable Sensor Flag Lever Sensor Flag Spring Sensor Lever Sensor Mount (Rear of Controller Pan) Separation Pad/Spring Shutter Lever Small Paper Feed Belts Spring
RG5-3553-000CN RG5-3524-000CN RB2-3262-000CN RB2-3236-000CN RB2-1986-000CN RB2-1988-000CN RB2-1755-000CN RB2-3238-000CN RB2-1991-000CN RB2-1975-000CN RB2-3211-000CN RB2-1804-000CN RB2-1803-000CN RB2-1805-000CN RB2-1749-000CN RB2-1997-000CN RB2-2068-000CN RS5-2225-020CN XA9-0974-000CN XA9-0815-000CN XA9-0267-000CN XB6-7300-807CN XB4-7401-007CN XA9-0838-000CN XB2-6400-607CN XA9-0265-000CN XB4-7400-807CN XB4-2300-407CN RF5-2418-000CN RG5-3523-000CN RB2-1807-000CN RB2-1808-000CN RB2-1791-000CN RB2-1790-000CN RF5-3585-000CN RB2-1738-000CN RB2-1888-000CN RS5-2434-000CN
Table 8-7 on page 8-14 Table 8-15 on page 8-29 Figure 6-70 on page 6-81 Table 8-22 on page 8-39 Table 8-11 on page 8-22 Table 8-7 on page 8-14 Table 8-5 on page 8-10 Table 8-22 on page 8-39 Table 8-5 on page 8-10 Table 8-5 on page 8-10 Table 8-22 on page 8-39 Table 8-12 on page 8-23 Table 8-12 on page 8-23 Table 8-12 on page 8-23 Table 8-5 on page 8-10 Table 8-9 on page 8-19 Table 8-9 on page 8-19 Table 8-9 on page 8-19 Table 8-2 on page 8-6 Table 8-2 on page 8-6 Table 8-2 on page 8-6 Table 8-2 on page 8-6 Table 8-2 on page 8-6 Table 8-2 on page 8-6 Table 8-2 on page 8-6 Table 8-2 on page 8-6 Table 8-2 on page 8-6 Table 8-22 on page 8-39 Table 8-2 on page 8-6 Table 8-14 on page 8-27 Table 8-14 on page 8-27 Table 8-14 on page 8-27 Table 8-20 on page 8-36 Table 8-20 on page 8-36 Table 8-16 on page 8-31 Table 8-8 on page 8-17 Table 8-13 on page 8-25 Table 8-8 on page 8-17

Upper Delivery Assembly, removing and replacing 6-66
variable fusing temperature 5-28 vellum 1-18

warranty statement 2-9

Index 4

 

Technical specifications

Full description

The Hewlett-Packard LaserJet 5000 incorporates HP's most innovative new technologies, establishing new standards for paper-handling, speed, print quality, and network printer management. Thee LaserJet 5000 series printers are ideal for general office, finance, CAD, desktop publishing, marketing or any workgroup that requires fast, high-quality monochrome printouts. And with the ability to print from 3x5-inch to full-bleed 11x17-inch images, they're an affordable alternative to 'multiple printer' departments or sending your work out of the office. The LaserJet 5000 starts with a tremendous print speed of 16 Pages-Per-Minute, delivers sharp monochrome prints at 1200 Dots-Per-Inch resolution and takes just 13 seconds to warm up. The LaserJet 5000 also uses a newly designed 10,000-page UltraPrecise toner cartridge that reduces the cost of output. Macintosh systems can also benefit from the many features the LaserJet 5000 has to offer with a built-in Apple LaserWriter drive.

General
Printer TypeWorkgroup printer - laser - monochrome
Form FactorStationary
Width18.7 in
Depth23 in
Height14.8 in
Weight50.7 lbs
Enclosure ColorWhite
Printer
Print SpeedUp to 16 ppm - letter
Connectivity TechnologyWired
InterfaceParallel, Serial
Max Resolution ( B&W )1200 dpi x 1200 dpi
PostScript SupportStandard
Language SimulationPCL 5E, PCL 6
Fonts Included110 x TrueType
Printer FeaturesOptional duplex
Processor
Processor100 MHz
RAM
RAM Installed ( Max )4 MB / 100 MB (max)
Technology / Form FactorEDO RAM - DIMM 100-pin
Media Handling
Media Path TypeCurved
Media TypeEnvelopes, transparencies, labels, plain paper
Max Media Size (Custom)12.2 in x 18.5 in
Media SizesLetter A Size (8.5 in x 11 in), Legal (8.5 in x 14 in), Executive (7.25 in x 10.5 in), A4 (8.25 in x 11.7 in), B5 (6.93 in x 9.83 in), A3 (11.7 in x 16.5 in), B4 (9.83 in x 13.9 in), C4 (9 in x 12.75 in), Ledger B Size (11 in x 17 in), DIN A3 (12.2 in x 17.2 in)
Total Media Capacity350 sheets
Media Feeder(s)1 x autoload - 100 sheets - DIN A3 (12.2 in x 17.2 in) 1 x autoload - 250 sheets - DIN A3 (12.2 in x 17.2 in)
Max Sheets in Multi-Part Form100
Duty Cycle
Cartridge / Printhead Duty Cycle10000 pages
Cartridge / Printhead Included Qty1
Expansion / Connectivity
Expansion Slots Total (Free)2 ( 2 ) x EIO 3 ( 3 ) x memory - DIMM 100-pin
Connections1 x parallel - IEEE 1284 (EPP/ECP) - 36 pin Centronics 1 x serial - RS-232 - 9 pin D-Sub (DB-9)
Miscellaneous
Cables Included1 x power cable
Certified for Windows VistaCertified for Windows Vista software and devices have undergone compatibility tests for ease-of-use, better performance and enhanced security.
Power
Power DevicePower supply - integrated
Voltage RequiredAC 120/230 V ± 10%
Frequency Required50/60 Hz
Power Consumption Operational365 Watt
Power Consumption Stand by / Sleep40 Watt
Compliant StandardsEPA Energy Star
Software / System Requirements
Software IncludedDrivers & Utilities
OS RequiredMicrosoft Windows 3.x, Microsoft Windows 2000
Manufacturer Warranty
Service & Support1 year warranty
Service & Support DetailsLimited warranty - parts and labor - 1 year - carry-in
Environmental Parameters
Min Operating Temperature50 °F
Max Operating Temperature89.6 °F
Humidity Range Operating20 - 80%
Sound Emission58 dB
Universal Product Identifiers
BrandHewlett-Packard
Part NumberC4110A
GTIN00088698190142, 00088698190197

 

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