Figure 50. Figure 51. Figure 52. Figure 53. Figure 54. Figure 55. Figure 56. Figure 57. Figure 58. Figure 59. Figure 60. Figure 61. Figure 62. Figure 63. Figure 64. Figure 65. Figure 66. Figure 67. Figure 68. Figure 69. Figure 70. Figure 71. Figure 72. Figure 73. Figure 74. Figure 75. Figure 76.
Specify Network Path dialog box. 134 Set Network Communication Mode dialog box. 135 Printer Model dialog box. 136 Installation Type dialog box. 137 Printer Name dialog box. 139 Printer Sharing dialog box. 140 Finish dialog box. 142 Finish dialog box. 142 Exit Setup dialog box. 143 Exit Setup dialog box. 143 Components dialog box, Custom Installation. 145 Hewlett-Packards Electronic Registration dialog box. 147 Welcome to Hewlett-Packards Registration dialog box. 149 Hewlett-Packards Electronic Registration dialog box (1 of 3). 150 Hewlett-Packards Electronic Registration dialog box (2 of 3). 152 Hewlett-Packards Electronic Registration dialog box (3 of 3). 154 Exiting registration! dialog box. 155 HP LaserJet for Macintosh installer splash screen dialog box. 167 HP LaserJet Installer dialog box (easy install). 168 HP LaserJet Installer dialog box (custom install). 170 Installing dialog box. 172 Installation was successful dialog box. 172 Important! dialog box. 173 How do I select my printer? dialog box. 173 HP LaserJet Screen Fonts splash screen dialog box. 174 HP LaserJet Screen Fonts installer dialog box. 175 Installation was successful dialog box. 176

Purpose and Scope

Introduction
This Software Technical Reference (STR) provides information and troubleshooting tips for the printing system software for the HP Color LaserJet 5500 product. This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and HP LaserJet product end-users, as appropriate. The following information is included in this technical reference:

z z z z

descriptions of drivers and platforms with system modifications procedures for installing and uninstalling software components descriptions of problems that can arise while using the product, and known solutions to those problems descriptions of known software issues and workarounds
A description of the product model or models described in this STR is provided below. The printing system software for each product model accommodates the differences between models.
Bundle configurations might vary among geographic regions.

Introduction 13

HP Color LaserJet 5500
The HP Color LaserJet 4600 product is available in five bundle configurations. HP Color LaserJet 5500. This model includes a total of 96 megabytes (MB) of synchronous dynamic random access memory (SDRAM), expandable to 384 MB SDRAM (maximum); a multipurpose tray (tray 1); and a 500-sheet XY tray (tray 2). z HP Color LaserJet 5500n. This model includes a total of 96 megabytes (MB) of synchronous dynamic random access memory (SDRAM), expandable to 384 MB SDRAM (maximum); a multipurpose tray (tray 1); a 500-sheet XY tray (tray 2); and a Jetdirect print server enhanced input/output (EIO) network card. z HP Color LaserJet 5500dn. This model includes a total of 96 megabytes (MB) of synchronous dynamic random access memory (SDRAM), expandable to 384 MB SDRAM (maximum); a multipurpose tray (tray 1); a 500-sheet XY tray (tray 2); a Jetdirect print server enhanced input/output (EIO) network card; and a duplexing unit. z HP Color LaserJet 5500dtn. This model includes a total of 160 megabytes (MB) of synchronous dynamic random access memory (SDRAM), expandable to 384 MB SDRAM (maximum); a multipurpose tray (tray 1); two 500-sheet XY trays (trays 2 and 3); a Jetdirect print server enhanced input/output (EIO) network card; a duplexing unit, and a stand. z HP Color LaserJet 5500hdn. This model includes a total of 160 megabytes (MB) of synchronous dynamic random access memory (SDRAM), expandable to 384 MB SDRAM (maximum); a 10-gigabyte (GB) hard disk; multipurpose tray 1; three 500sheet XY trays (trays 2, 3, and 4); a Jetdirect print server enhanced input/output (EIO) network card; a duplexing unit, and a stand. The use guide might include memory that is found on the formatter called "Pageframe Memory" (32 MB) that can be used/allocated by the printer, for a print job along with the memory found on the 96-MB or 160-MB RAM dual in-line memory module (DIMM) in the printer. The driver and the configuration page show only the total memory found on the RAM DIMM(s).

For systems that do not have Adobe Acrobat Reader 4.0 (or later) installed, you will be given the option to download that software. Clicking any of the links to documentation that is provided in the Adobe Acrobat PDF file format opens a dialog box from which you can install Adobe Acrobat Reader software from the HP LaserJet software CD browser.
This utility can be used to create a custom software installer for the HP LaserJet product that can then be copied to other media, such as a local hard drive or a network drive. Optional Software To increase productivity and get the most out of your HP LaserJet product, view a list of optional software available for installation. The following options for the HP Color LaserJet 5500 product are available as Web links: HP Web Jetadmin Color Matching Information

Installer features

The common installer is designed to provide a simple and consistent installation method for the product line. The common installer is available for the Windows 95, Windows 98, Windows Me, Windows NT 4.0, Windows 2000, and Windows XP operating systems. The common installer offers the following features: The HP Color LaserJet 5500 software CD-ROM features a CD browser. See "CD browser for Windows systems." Acrobat Reader 5.0 is automatically installed (Acrobat Reader 4.05 is installed for languages that read from right to left). The installer is Web-enabled, providing access to the HP Web site for the latest software components and drivers. Network connection is integrated so that you can install drivers and connect to a network printer in a single process. The selection dialog box sets the operating-system language as the default language (for Windows 95, Windows 98, Windows Me, Windows NT 4.0, Windows 2000, and Windows XP only). You can use the installer to select any of the languages on the HP LaserJet software CD. The installer includes the HP LaserJet Uninstaller Utility. Product registration is available using the Web and e-mail. The Customization Utility is available on the CD browser. All of the Windows system components are installed by using the HP LaserJet printing-system installer. The installer automatically senses your language of choice and your operating system. It offers selections for each printer model. You can select the type of installation you prefer: Typical Installation or Custom Installation. The installer compares the versions of the software components on the HP LaserJet software CD-ROM to those on the HP Web site. If newer versions are on the HP Web site, the installer downloads them.
Printing-system components 39

Installable components

This section provides information about the various installable components available either with the HP LaserJet software CD-ROM or from the HP Web site.

Printer drivers

HP supports the use of older drivers with new printers. Because earlier HP LaserJet printers might have different versions of the PCL language, new drivers are not supported with earlier printers. The drivers associated with each printer use the version of PCL language that is installed in the printer. The printing system for the HP LaserJet product includes the following printer drivers.

Additional drivers are available from your Hewlett-Packard distributor or from the http:/ /www.hp.com/support/lj5500_software Web site. These drivers are: OS/2 PCL 5c, OS/2 PS, and OS/2 PCL 6 printer drivers. The OS/2 drivers are available from IBM and are packaged with OS/2. UNIX model scripts. Go to http://www.hp.com/support/net_printing, then select hp printer installation software for further information about UNIX drivers. Linux drivers. Go to http://www.hp.com/go/linux for further information about Linux drivers for HP LaserJet products, or to http://hp.sourceforge.net (HP Linux support home page).

Macintosh components

HP LaserJet PPDs for past projects ColorSync profiles Screen fonts
Printing-system components 41
Additional productivity tools HP Web Registration
You can use this component to register your HP LaserJet product on the HP Web site or through e-mail. After you have successfully installed the software, the installer prompts you to register your HP LaserJet product. Also, you can gain access to HP Web Registration from the HP LaserJet software CD browser by clicking Register Product. You can choose to complete the online registration at that time or later. If you want to register your product later, click Register Product from the HP LaserJet 5500 program group when you decide to complete your registration.

Optional software

The HP LaserJet software CD browser provides links to download and install HP Web JetAdmin as optional software.

HP Web JetAdmin

Use HP Web JetAdmin to manage HP Jetdirect connected printers within your intranet by using a browser. HP Web JetAdmin is a browser-based management tool and should be installed only on the network administrators computer. When installed on a host server, any client can use HP Web JetAdmin through a supported Web browser (such as Microsoft Internet Explorer 4.x or later, or Netscape Navigator 4.x or later) by browsing to the HP Web JetAdmin host. HP Web JetAdmin 6.2 and later have the following features: task-oriented user interface, providing configurable views for network managers customizable user profiles that can be customized to let network administrators include only the function viewed or used routing of instant e-mail notification of hardware failure, low supplies, and other printer problems to different people remote installation and management from anywhere by using only a standard Web browser advanced automatic discovery of peripherals on the network without manually typing information about each printer into a database simple integration into enterprise-management packages capacity to find peripherals based on parameters such as Internet Protocol (IP) address, color capability, and model name capacity to organize peripherals into logical groups, with an option that provides virtual office maps for easy navigation

Figure 23.

Back Cover mini-tab

Size is

This feature actually functions as two controls: a drop-down menu that contains all the supported media sizes (including any user-defined custom sizes) and a text label that indicates the dimensions of the selected size. Moving the pointer over the text label causes the arrow to change to a gloved hand, which indicates that the area beneath the pointer is selectable. Clicking here toggles the units of measure between inches and millimeters, offering the same options on the dimensions label in the preview image. Selecting a new size from the drop-down menu updates the media-dimensions text label as well as the preview image. Changing the orientation (on the Basics tab) also updates the dimensions text label. Size can be specified only for the first page or for all pages. On the Other Pages and Back Cover mini-tabs, the Size is drop-down menu does not appear because the media size must be consistent for all pages of the job. Certain applications can override this command and specify different media sizes within a single document. Any change in the media size selection causes the Booklet Printing feature to be turned off.

Custom

The Custom Paper Size dialog box appears when you click the Custom button on the Paper tab. The following illustration shows the initial appearance of the Custom Paper Size dialog box.

Figure 24.

Custom Paper Size dialog box
When the Custom Paper Size dialog box appears, the drop-down menu in the Name group contains one of two things, depending upon the current paper size selection in the Paper tab: If the paper size selection is a previously defined custom size, then the drop-down menu contains the name of that custom size. If the paper size selection is a standard paper size, then the drop-down menu shows the default name Untitled for a custom paper size.
In Windows 95, Windows 98 and Windows Me, two names for the same size media can coexist (for example, "big" and "BIG" can both be used as names for custom-size paper measuring 8.4 inches by 11 inches). In Windows NT 4.0, Windows 2000, and Windows XP, both upper and lower-case names can be used, but they cannot be used to name the same paper size.
The new name is compared only against the list of user-defined custom paper-size names, and not against the standard paper-size names. The complete set of titles for this button and the specific characteristics that determine its title and capabilities are discussed in the dynamic command button section.

Step 10 If you assigned a PIN number to the job, press the up or down arrow to select the first digit of the PIN. Step 11 Press the select button to select the digit. The number changes to an asterisk. Step 12 Repeat the last two steps for each of the remaining three digits of the PIN. Step 13 Press the select button when finished entering PIN. Step 14 Press the select button to delete the job.

Output Bin Options

The HP Color LaserJet 5500 product has one output bin that can be selected in the driver, so one item appears in the Bin list: Top Bin (Face-Down). Top Bin (Face-Down) refers to the main output bin at the top of the printer and is the only setting for the HP Color LaserJet 4600 printer driver. Jobs sent to this bin are delivered face-down. This option is always available and has no paper size or type constraints beyond those determined by the printer hardware.

Options

The Options drop-down menu is inactive. This setting can be used to enable non-HP paper-handling devices.
The bitmap image in the lower-right portion of the Destination tab screen represents the current physical configuration of the printer according to the driver configuration data (obtained automatically through bidirectional communication, or configured manually through the driver). It should have the same appearance as the image in the same location on the Paper tab and the Configure tab. On the Destination tab, the printer image contains hot spots for selecting an output bin. When the pointer moves over a hot spot, the arrow reverts to the gloved hand used in the Bubble Help, the preview image, and other areas. The current output bin is highlighted in a bright green color on the printer bitmap.
On the Destination tab, only output bins have hot spots and can be highlighted; source trays must be selected from the Paper tab.

Basics tab features

The Basics tab provides options for setting the number of copies to be printed and for the orientation of the print job. It also lets you retrieve information about the driver.

Figure 26.

Basics tab

Copies

The Copies feature allows you to specify the number of copies to print. The number of copies you request appears in the Copies box. You can select the number by typing in the box or by using the up and down arrows to the right of the edit box. Valid entries are numbers from 1 to 9999 for the HP Color LaserJet 5500 product. The copies value will not advance from the maximum number (9999) to 1 when the up arrow is used, or change from 1 to the maximum number (9999) when the down arrow is used. Invalid entries into the edit box (such as non-numerical input, numbers less than 1 or greater than the maximum allowed) are changed to the last valid value entered when you click on another group box or leave the Basics tab. The default number of copies is 1.

Configuring the trays

Step 1 Step 2 Select the appropriate tray from the Available Trays list. Use the This Tray Contains/Size (Forms) drop-down menu to select the paper size (or form) loaded in that tray.
PCL 5c and PCL 6 driver features 97

Step 3 Step 4 Step 5

Use the This Tray Contains/Type drop-down menu to select the paper type that is configured for the tray. Repeat steps 1 through 3 for the remaining trays. If necessary, click the Clear All button to reconfigure all the trays, and remove the size and type constraints imposed on the Paper tab.
Windows PS driver features
This section provides information about the features of the Windows PS printer driver.
PS 3 Emulation support for the HP LaserJet product
The PS Level 3 Emulation maintains full compatibility with Adobe PS Level 3 when PS Level 3 soft fonts are purchased from Adobe. A set of 92 PS Level 3 soft fonts is included with the printing-system software. If you want to permanently install the fonts in the printer, PS Level 3 emulation fonts are also available from HP in an optional font DIMM. Users of Adobe-licensed applications might also have the right to use the Adobe PS level 3 printer drivers from Adobe with the HP LaserJet printer PS Level 3 emulation PPD, available on the HP LaserJet printer software CD-ROM or from the HP Web site. When using the Adobe PS Level 3 printer driver, users must comply with all Adobe licensing agreements, as stated on the Adobe Web site at http://www.adobe.com/support/ downloads/license.html. See Font support for a list of the additional fonts.
The driver interface shown in this section is for Windows NT 4.0. The order and appearance of tabs can vary among operating systems.

Page Setup tab features

The Page Setup tab contains controls for the following options:
Paper Size Paper Source Copy Count Orientation Color Appearance

Figure 34.

Page Setup tab
Windows PS driver features 99

Advanced tab features

The Advanced tab contains controls for the following types of options: Paper/Output (advanced control over the options available on the Page Setup tab) Graphic (including resolution, scaling, and TrueType font controls) Document Options (including printer features and PostScript options)

Figure 35.

Advanced tab

Job Storage tab features

The Job Storage tab for the PCL 6 driver (using Windows NT 4.0, Windows 2000, or Windows XP operating systems) is shown in the following figure.
Limited Job Retention functions for Windows 95, Windows 98, and Windows Me operating systems is supported under Printer Features (on the PS driver Advanced tab).

Figure 36.

Job Storage tab
When a hard disk is installed and Job Storage is enabled, the HP Color LaserJet 5500 product offers the following PS 3 emulation Job Storage options:
This option turns the Job Retention feature off (it is disabled), which means the print job will not be stored in the printer.
Quick Copy stores a copy of a printed job on the hard disk, and you can print additional copies of a print job by using the control panel. The number of quickcopy print jobs that can be stored in the printer is set from the printer control panel.
Windows PS driver features 101
Use this option to store the print job on the printer hard disk, and print only the first copy of the job, which allows you to check the first copy. If the document is correct, you can print the remaining copies of the print job from the printer control panel. The number of proof-and-hold print jobs that can be stored in the printer is set from the printer control panel.
Private Job and Stored Job
The Private Job and Stored Job options can be secured by a four-digit personal identification number (PIN).
You can assign a four-digit PIN to a print job when you are using the Private Job or Stored Job feature. This number must be typed in the printer control panel before the job can be printed. The box labeled PIN is usually inactive. Selecting Private Job or Stored Job along with Require PIN to Print activates the PIN box. The Stored Job/PIN coupling has a PIN restriction of four ASCII numeric characters (ASCII 0-30 through 0-39). If you type non-numeric characters, they are removed immediately. If you type more than four characters, the characters after the fourth are truncated. The field temporarily accepts fewer than four digits in the string, but when the edit field loses focus, the zeroes pad the left end of the PIN until it contains exactly four digits. The default initialized value for the PIN is 0000 for Private Job and Stored Job with Require PIN to Print selected.
Use this option to send a print job directly to the printer memory. Selection of Private Job activates the PIN field. The print job can be printed only after you type a PIN in the printer control panel. After the job is printed, the printer removes the job from the printer memory. This feature is useful when you are printing sensitive or confidential documents that you do not want to leave in an output bin after printing. Private Job stores the print job on the hard disk. After it is released for printing, the private job is immediately deleted from the printer. If more copies are needed, you will have to reprint the job from the application. If you send a second private job to the printer with the same user name and job name as an existing private job (and you have not released the original job for printing), the second job will overwrite the older job, regardless of the PIN. Private jobs are deleted if power to the printer is interrupted.

Default fonts

The following default fonts are installed through a Typical Installation of the HP LaserJet printing system software.
Table 15. Default fonts File name
albr85w.TTF albr55w.TTF olvr55w.TTF olvr75w.TTF olvr56w.TTF cgor45w.TTF cgor65w.TTF cgor66w.TTF cgor46w.TTF cgtr45w.TTF cgtr65w.TTF cgtr66w.TTF cgtr46w.TTF clar67w.TTF coronet.TTF cpsr45w.TTF

Font name

Albertus Extra Bold Albertus Medium Antique Olive Antique Olive Bold Antique Olive Italic CG Omega CG Omega Bold CG Omega Bold Italic CG Omega Italic CG Times CG Times Bold CG Times Bold Italic CG Times Italic Clarendon Condensed Bold Coronet CourierPS
Table 15. Default fonts (continued) File name
cpsr65w.TTF cpsr66w.TTF cpsr46w.TTF garr45w.TTF garr65w.TTF garr46w.TTF garr66w.TTF helr45w.TTF helr65w.TTF helr66w.TTF helr47w.TTF helr67w.TTF helr68w.TTF helr48w.TTF helr46w.TTF avgr45w.TTF avgr46w.ttg avgr65w.TTF avgr66w.TTF bokr75w.TTF bokr76w.TTF bokr35wq.TTF bokr36w.TTF chanc___.TTF dings___.TTF letr65w.TTF letr65w.TTF letr46w.TTF marigold.TTF ncsr75w.TTF ncsr76w.TTF ncsr56w.TTF ncsr55w.TTF palr65w.TTF palr66w.TTF palr46w.TTF palr45w.TTF symps__.TTF timr65w.TTF timr66w.TTF Software Technical Reference
CourierPS Bold CourierPS Bold Oblique CourierPS Oblique Garamond Garamond Bold Garamond Italic Garamond Kursiv Halbfett Helvetica Helvetica Bold Helvetica Bold Oblique Helvetica Narrow Helvetica Narrow Bold Helvetica Narrow Bold Oblique Helvetica Narrow Oblique Helvetica Oblique ITC Avant Garde Gothic Book ITC Avant Garde Gothic Book Oblique ITC Avant Garde Gothic Demi ITC Avant Garde Gothic Demi Oblique ITC Bookman Demi ITC Bookman Demi Italic ITC Bookman Light ITC Bookman Light Italic ITC Zapf Chancery Medium Italic ITC Zapf Dingbats Letter Gothic Letter Gothic Bold Letter Gothic Italic Marigold New Century Schoolbook Bold New Century Schoolbook Bold Italic New Century Schoolbook Italic New Century Schoolbook Roman Palatino Bold Palatino Bold Italic Palatino Italic Palatino Roman SymbolPS Times Bold Times Bold Italic
Windows 95, 98, Me, NT 4.0, 2000, and XP 115
timr46w.TTF timr45w.TTF unvr65w.TTF unvr66w.TTF unvr67w.TTF unvr68w.TTF unvr57w.TTF unvr58w.TTF unvr55w.TTF unvr56w.TTF
Times Italic Times Roman Univers Bold Univers Bold Italic Univers Condensed Bold Univers Condensed Bold Italic Univers Condensed Medium Univers Condensed Medium Italic Univers Medium Univers Medium Italic
Ninety-two additional PS 3 fonts are also available on the CD-ROM.

Table 16. File name

PS_12639.TTF PS_12640.TTF PS_14530.TTF PS-11120.TTF PS_11119.TTF PS_11118.TTF PS_11846.TTF PS_24516.TTF PS_12704.TTF PS_14508.TTF PS_12581.TTF PS_12585.TTF PS_12586.TTF PS_12582.TTF PS_24517.TTF PS_24518.TTF PS_14513.TTF PS_10269.TTF PS_12968.TTF PS_10369.TTF PS_10370.TTF PS_14514.TTF PS_14515.TTF PS_10249.TTF PS_10267.TTF

Click Installation Notes to open the file READXXXX.RTF Click Cancel to go to the Exit Setup dialog box.
Before continuing, refer to the Setup poster and make any required connections.

Click Next to continue.

Copyright Hewlett-Packard XXXX

Figure 41.

HP Software License Agreement dialog box

Table 20.

HP Software License Agreement dialog box text strings Text in dialog box
Please read the following license agreement. Use the scroll bar to view the entire agreement.
HP Software License Agreement
Yes takes you to the Web Update dialog box.
[Scrolling fields with text of license agreement]
Back returns you to the Welcome dialog box.
No takes you to the Exit Setup Do you accept the terms of the dialog box. preceding license agreement? If so, click Yes. If you click No, Setup will close.
Windows 95, 98, Me, NT 4.0, 2000, and XP 123

Figure 42.

Web Update dialog box

Table 21.

Web Update dialog box text strings Text in dialog box User options and descriptions

Web Update (Conditional)

Setup can look for updated software This is a conditional dialog box; that at the Hewlett-Packard Web site. is, it appears only if the Setup program determines there might be an Internet connection available. Would you like Setup to check the Web for updated software?
Yes (requires an active Internet connection) [option button]

No [option button]

If No is selected, Next takes you to the Type of Connection dialog box. This is the default option.
If Yes is selected, clicking Next starts the Web Update. Details of the Internet installation are not covered in this document. Web Update requires Internet Explorer 4.0 or later.
Back returns you to the HP Software License Agreement dialog box.
Cancel takes you to the Exit Setup dialog box.
Windows 95, 98, Me, NT 4.0, 2000, and XP 125

Figure 43.

Type of Connection dialog box

Table 22.

Type of Connection dialog box text strings Text in dialog box
Please select the way your printer will be connected:

Type of Connection

Connected to this computer (by parallel cable, USB cable or IR) [option button]
Connected to the network (that is, the printer is connected directly to the network or shared through another computer on the network) [option button]

Description [Conditional text, depending upon which model is chosen in the list]

Figure 53. Note

Installation Type dialog box
The components of a Typical Installation might vary from product to product.
Windows 95, 98, Me, NT 4.0, 2000, and XP 137

Table 30.

Installation Type dialog box text strings Text in dialog box
Choose the installation type.

Installation Type

If Typical Installation is selected, Next takes you to the Printer Name dialog box.
Typical Installation [option button] z HP color LaserJet 5500 PCL 6 Driver z Automatic Driver Configuration z Screen Fonts
Custom Installation [option button] Recommended for advanced users If Custom Installation is selected, and system administrators. Next takes you to the Components Provides more flexibility for dialog box. installing drivers and software.
Back returns you to the printer Model dialog box.

Figure 54.

Printer Name dialog box

Table 31.

Printer Name dialog box text strings Text in dialog box User options and descriptions

Printer Name

Specify a name for this printer. You Next takes you to the Printer can use the name supplied below or Sharing dialog box. type a new one. The name will be used to identify the printer in your Printers folder. The default printer name in the text field is HP LaserJet 5500 PCL 6. Printer Name: [text entry field] Back returns you to the Installation Type dialog box.
Do you want your Windows-based programs to use this as the default printer?

Yes [option button]

Windows 95, 98, Me, NT 4.0, 2000, and XP 139

Figure 55. Note

Printer Sharing dialog box
When you do not share the printer, additional driver support is not available. If you share the printer on Windows NT 4.0, Windows 2000, or Windows XP operating systems by selecting Share as, you must type a name. You can also provide additional printer driver support for other operating systems.

Table 32.

Printer Sharing dialog box text strings Text in dialog box User options and descriptions

Printer Sharing

Indicate whether this printer will be Next starts the file copy process. shared with other network users. If you choose sharing, give the printer a share name. Back returns you to the Printer Name dialog box. Not shared [option button] Cancel takes you to the Exit Setup dialog box. Share as [text entry field]
NOTE: Exceeding 7 characters may make the printer inaccessible to Windows 95/98/Me clients. A share will be created for each driver type using the name specified above. Example: LJ 7900.

Driver Management and Configuration Utility (Internal)
Driver Management and Configuration (DMC) is a software architecture and set of tools that permits HP and third-party software to be customized and distributed within managed corporate printing environments. It provides network administrators with the capability to preconfigure printer drivers and other printing software and manage that software on client workstations remotely. With DMC, customized printer settings can be retained during driver updates, rather than be replaced with the default settings of the new driver.
Command-line silent install
This method cannot be customized and installs only the printing-system components that are included in the Typical Installation.
Values that follow equal signs ( = ) in a command line must not contain intervening spaces.

Method 1: Command line

Type the following at the command line (do not type the beginning and ending quotation marks): "<CD-ROM-ROOT>/SETUP/SETUP.EXE /U /PORT=XXXX /PRINTER=N / PD=N"

Method 2: SETUP.LST

Use the SETUP.LST file to specify command-line arguments to the installer for an unattended installation. You can send command-line arguments in one of the following ways: Send the command directly to the installer. Send the command using the SETUP.LST file located in the setup directory. Use a combination of the two methods.
For example, this file contains two options: /port and /printer. The installer operates as normal because the /u option has not been specified. If you use setup /u for the installer, it operates in unattended mode and uses the two values specified in the defaults section of the SETUP.LST file. If you use setup /u / printer=4 for the installer, it operates in unattended mode and chooses the HP LaserJet 5500. The options specified on the command line override the options specified in the SETUP.LST file. The options available can also include the /u option. Using this option key makes the installer always operate as unattended. The following descriptions explain the available options: /u signals the installer to use the specified port and printer given on the command line (or in this file), and to use all default selections. Installation then proceeds without prompting the user. /port=xxxx is used to specify the default port when performing an unattended installation. The value specified by xxxx should be a valid port and should contain no spaces; for example, LPT1 /printer=n is used to specify the default printer when doing an unattended installation. The value specified by n is an integer that references the list of available printers. For example, the following printers are available for the HP LaserJet 5500 series printer installation:

USB Components

Disk space available: [conditional]
The HP LaserJet Folder will be created on the disk "Macintosh HD."

Select Folder [button]

Install [button] [default option]

Macintosh 171

Figure 70.

Installing dialog box

Table 46.
Installing dialog text strings Text in dialog box
Items remaining to be installed: [conditional number]

Installing

This dialog box shows installation progress. No action is required unless you wish to stop the installation. Click the Stop button to interrupt the install file copy process.
Installing: HP LaserJet XXXX Series

Stop [button]

Figure 71.
Installation was successful dialog box

Table 47.

Installation successful dialog text strings Text in dialog box User Options and Descriptions
[This untitled dialog box begins with Installation was successful. If you Click the Quit button to exit the the words "Installation was are finished, click Quit to leave the Installer. The Printer Setup Assistant successful.] Installer. If you want to perform opens. additional installations, click Continue. Click the Continue button to return to the HP LaserJet Installer.
Printer setup using AppleTalk Chooser
This section provides information about installing the printer using the AppleTalk Chooser.

Figure 72.

Important! dialog box

Table 48.

Important! dialog box text strings Text in dialog box User Options and Descriptions

Important!

To set up your HP LaserJet printer, Click OK, and then continue use one of the following methods: installing the printer using either the AppleTalk Chooser, or USB/LPR. AppleTalk - Open the Chooser (in the [Apple icon] menu) and select a printer.
USB/LPR - Open the Desktop Printer Utility and select a printer.

Figure 73.

How do I select my printer? dialog box Macintosh 173

Table 49.

How do I select my printer? dialog text strings Text in dialog box
For instructions, click the right arrow.
How do I select my printer?
This is a standard Macintosh OS help sequence.

Topics [button]

Installation procedures differ depending upon whether or not a printer object does or does not exist on the OS/2 Desktop being used. Use the instructions that match the desktop.
Installing a printer in OS/2 when printer object is missing
Use this procedure when a printer object does not appear on the computer desktop. To create a printer object and install a printer driver, follow these steps:
Use this procedure if the OS/2 desktop does not have a printer object. A system can have this configuration if no printer was selected during OS/2 installation, or if all the print objects have been deleted from the desktop.
Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8
Open the templates folder that is located in OS/2 system folder after OS/2 installation. Click the Printer template. Press and hold the right mouse button. Drag the template to Desktop. Release the right mouse button. Type a name for the printer in the Name field. Select a port to which the printer is connected. Click Install new printer driver. A window appears with a list of the printer drivers that are shipped with O/S2. Click Other printer driver.

Step 9

Point to the downloaded printer drivers.
Step 10 Click Refresh. Wait until the window fills with printer drivers. Step 11 Select a driver by clicking the left mouse button over the desired driver. Step 12 Click Install.
Installing a printer in OS/2 with pre-existing printer object on desktop
To install a new printer driver using an existing printer object, use the following procedure:
If the 16-bit HP LaserJet driver is installed on a system, delete it before installing this driver.
Use these directions if a printer object exists on the OS/2 desktop, but you do not have the correct printer driver installed on the system. This could happen if a different printer has been added to the system. Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Right-click the Printer object. Click Settings. Click the Printer Driver tab. Right-click one of the Printer Driver objects. Click Install. Click Other OS/2 printer driver. Point to the downloaded printer drivers. Click the Refresh button. Wait until the window fills with printer drivers. Click the driver you want to use.

hp Color LaserJet series 5500 printer

environmental profile

published 9/03
Hewlett-Packard Company Shared Printer Organization POB 15 Boise, ID USA 83707-0015 product description
Model: HP Color LaserJet Series 5500 Printers
Models: Weight, Width x Depth x Height HP Color LaserJet 5500 (C9656A): 60 kg, 57.7 x 70.4 x 64.0 cm HP Color LaserJet 5500n (C7131A): 60 kg, 57.7 x 70.4 x 64.0 cm HP Color LaserJet 5500dn (C9657A): 60 kg, 57.7 x 70.4 x 64.0 cm HP Color LaserJet 5500dtn(C9658A): HP Color LaserJet 5500hdn (C9659A): 114 kg, 63.0 x 70.4 x 98.6 cm 129 kg, 63.0 x 70.4 x 111.8 cm
(Measurements provided are for a non-packaged product)
environmental certifications other features
This product conforms to the following voluntary environmental program criteria: ENERGY STAR (Version 3.0) Blue Angel (Version 2001)
HP has designed this product with the following additional features to help the user conserve resources: Inductive Fusing (fast turn-on)saves energy Automatic Two-Sided Printing (Duplexer Accessory)saves paper N-Up Printingsaves paper 1 year 1-5 years (Optional) 5 years after end of production 5 years after end of production
warranty, service & options
Standard Warranty: Extended Warranty: Spare Parts Available: Service Available:
The product can be upgraded, or its useful life extended as follows: Expandable Memory Optional Network Connectivity Optional Accessories (Automatic Duplexer, 500-Sheet Feeders, Network Connectivity Options, and EIO Hard Disk Drive)

operational data

Operational Mode: 21 pages-per-minute color or monochrome printing Power Consumption (Maximum level for all models): Operation: Ready: Sleep: Off: Operation: Ready: Chemical Emissions: (Per RAL-UZ 85, Annex 3,4,5) Ozone Styrene Dust Operation: 0.001 mg/m TLV/MAK=0.2 mg/m Operation: 0.001 mg/m TLV/MAK=85 mg/m Operation: 0.031 mg/m TLV=10mg/m inhalable particulate, 3mg/m respirable particulate; MAK=6mg/m <592 W <54 W <49 W (Per U.S. EPA ENERGY STAR Test Guidelines) <0.15 W 6.5 Bels (A) 4.9 Bels (A)
Acoustical Noise (LaserJet 5500): (declared sound power (LwAd) per ISO 7779/ISO 9296)
TLV: Threshold Limit Value established by the American Conference of Governmental Industrial Hygienists. MAK (Maximale Arbeitsplatz Konzentration): Maximum workplace concentration in the Federal Republic of Germany. Note: Tests are conducted using HP printing supplies. Results with other than HP supplies may differ.
product safety information product restricted materials
For chemical information about related HP printer supplies, please refer to Material Safety Data Sheets for these products at: http://www.hp.com/go/msds The information in this section refers to materials restricted by regulation or law and applies to parts, components and products sold by HP. This product does not contain: Asbestos Cadmium as a stabilizer, coloring agent or surface coating treatment. Lead carbonates or sulfates are not contained in any paint applied. Mercury (except lamps containing less than 10 mg) Chlorofluorocarbons (CFCs), halons, HCFCs, HBFCs, 1,1,1 trichloroethane, carbon tetrachloride or methyl bromide. Chlorinated or brominated dioxins or furans are not present at a concentration that is currently prohibited by law. Polychlorinated biphenyls (PCB) or polychlorinated terphenyls (PCT).
For additional product material information about this product, see additional product materials below. For product material information for associated batteries and packaging, see batteries and packaging, below.
additional product materials batteries packaging
Plastic parts do not contain polybrominated biphenyls (PBBs) or polybrominated biphenyl ethers (PBBEs) (also known as polybrominated biphenyl oxides (PBBOs)). Halogenated flame-retardants are not used in the housing plastics. This product does not contain batteries. Packaging materials do not contain lead, mercury, cadmium or hexavalent chromium as an intentionally added element. The sum concentration of incidental lead, mercury, cadmium and hexavalent chromium in the packaging for this product is less than 100mg/kg. No chlorofluorocarbons (CFCs), halons, HCFCs, HBFCs, 1,1,1 trichloroethane, carbon tetrachloride or methyl bromide are used in plastic foam packaging materials.
Plastic packaging materials are marked according to ISO 11469 or DIN 6120 standards.
Packaging Weight (LaserJet 5500 model): Corrugate/Paper1 Wood Polypropylene Foam Other Plastics
Weight: 15.9 kg Weight: 10 kg Weight: 5.9 kg Weight: 0.1 kg

Made with recycled paper. Actual proportions of recycled content will vary depending on geographic location.
HP designs packaging to be recyclable where practical. The recyclability of the packaging depends on the availability of municipal recycling programs for the packaging used. To ensure compliance with local packaging take-back requirements, in the following European countries, HP is a member of a packaging recovery scheme. Some countries are operating a Green Dot system as indicated.
Countries with Green Dot systems Austria (ARA) Belgium (Fostplus: consumer products) (Val-I-Pac: professional products) France (Eco-Emballages) Germany (DSD) Ireland (Repak) Portugal (Punto Verde SA) Spain (Ecoembes) Sweden (Repa Registret)
Countries with no Green Dot system Finland (PYR Ltd) Italy (Conai) Norway (Materialretur) Switzerland (SWICO) UK (Valpak) Some larger HP offices also accept HP product packaging* from customers in countries or areas without local packaging recovery schemes. Contact your local HP sales office for more information.
*This does not include packaging that is contaminated or contains dangerous substances, which should be disposed of in accordance with local regulations.
End-of-life management/ recyclability
Hewlett-Packard offers end-of-life HP product return programs in certain geographic areas. To determine if a program is available for this HP product in your area, please refer to our recycling Web site at http://www.hp.com/go/recycle or contact your nearest HP sales office. Products returned to HP will be recycled, recovered or disposed of in a responsible manner This HP product is designed to enhance end-of-life disposal options by: Marking plastic parts weighing more than 25g according to ISO 11469 international standards Eliminating glues and adhesives from product construction where technically feasible Using common fasteners Including snap-in features
This HP product contains the following materials that may require special handling at endof-life: Lead in solder. For recycling information, you can contact www.hp.com/go/recycle , or contact your local authorities, or the Electronics Industries Alliance: www.eiae.org.

company information

Environmental Policy Hewlett-Packard Company established an environmental policy in 1992 with the goals of providing products and services that are environmentally sound throughout their lifecycles and conducting its operations worldwide in an environmentally responsible manner. HP has strengthened that commitment with the intent to be the recognized leader in inventing environmentally sustainable solutions for the common good.
ISO 14001 In June 2000 HP achieved ISO 14001 certificationthe international standard for environmental management systemsof its worldwide manufacturing operations. Issued by the independent registration firm, Bureau Veritas Quality International (BVQI), this global certification is your assurance that HPs policies, procedures and organization for managing the environmental aspects of our operations meet the voluntary requirements of ISO 14001.

Ozone-Depleting Substances Hewlett-Packard has eliminated all manufacturing process uses of chlorofluorocarbons (CFCs), HBFCs, halons, 1,1,1 trichloroethane (TCA), carbon tetrachloride and methyl bromide, and we require suppliers to avoid using these chemicals in their manufacturing processes.

for more information

The following information is available online at http://www.hp.com/go/environment More about HPs commitment to the environment Material Safety Data Sheets (MSDS) for HP printer supplies Environmental profiles for many related HP products End-of-life return and recycling programs for selected HP products, depending upon geographic location
The information presented in this document is based largely on the recommendations made by the ECMA Standardizing Information and Communication Systems Technical Committee 38, Technical Report 70, and is believed accurate and reliable for operating the HP LaserJet 5500 printer series, including recommended maintenance and use of supplies and accessories that meet all requirements and recommendations presented in the user/service manuals. Data are the most current available to Hewlett-Packard at the time of preparation and is issued as a matter of information only. No warranty as to accuracy or completeness is expressed or implied. The information in this document is subject to change without notice.
ENERGY STAR is a U.S. registered service mark of the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, Hewlett-Packard Company has determined this product meets the ENERGY STAR guidelines for energy efficiency. Copyright Hewlett-Packard Company, 2003. All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited except as allowed under copyright laws.