Copyright 1997 Hewlett-Packard Co. Printed in USA 5/97
Manual Part No. C3990-90901
Take a look at all HP Support has to offer! Thank you for your purchase. Along with your product, you receive a variety of support services from Hewlett-Packard and our support partners designed to give you the results you need, quickly and professionally.
Online Services: for 24-hour access to information over your modem, we suggest these services. World Wide Web URLPrinter drivers, updated HP printer software, and product and support information may be obtained from http://www.hp.com, or in Europe from http://www2.hp.com. In Japan printer drivers may be obtained from ftp://www.jpn.hp.com/drivers/. Korea: www.hp.co.kr. Taiwan: www.hp.com.tw, with a local driver website of www.dds.com.tw. HP Bulletin Board ServiceOur electronic download service provides convenient access to HP printer drivers, updated HP printer software, product information, and troubleshooting hints. Dial (208) 344-1691 (U.S. and Canada) and set your communication software to N,8,1. European Bulletin Board Service numbers are listed at http://www2.hp.com. Taiwan: (886-2) 923-3233. Korea: HITEL or CHOLIAN (Go HPK). Australia: (613) 9890 0276. New Zealand: (649) 356-3660. America OnLine(America OnLine/Bertelsmann available in France, Germany, and UK)Printer drivers, updated HP printer software, and support documentation are available to help you answer your HP product questions. Use Keyword HP to start your tour. CompuServePrinter drivers, updated HP printer software, and interactive sharing of technical information with other members are available on CompuServes HP Users forums (GO HP), or call (800) 524-3388 and ask for representative #51. (CompuServe is also available in the UK, France, Belgium, Switzerland, Germany, and Austria.) Obtaining Software Utilities and Electronic Information: U.S. and Canada
Asia-Pacific Countries/Regions

Phone: Fax:

(970) 339-7009 (970) 330-7655
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Fulfill Plus (65) 740-4477 (Singapore, Malaysia, Indonesia, Hong Kong SAR). Call (612) 565-6099. Call (800) 538-8787 (U.S.) or (800) 387-8164 (Canada). This support tool offers a comprehensive online information system designed to provide technical and product information on HP products. To subscribe to this quarterly service in the U.S. or Canada, call (800) 457-1762. Fulfill Plus, (65) 740-4477 (Singapore, Malaysia, Indonesia, Hong Kong SAR). To locate HP-authorized dealers, call (800) 243-9816 (U.S.); (800) 387-3867 (Canada). Call (800) 446-0522 (U.S.); (800) 268-1221 (Canada).
Australia/New Zealand HP Direct Ordering for Accessories and Supplies HP Support Assistant CD-ROM
HP Service Information HP Service Agreements
HP FIRST: HP FIRST Fax will deliver detailed troubleshooting information on common software applications and troubleshooting tips for your HP product. Call from any touch-tone phone and request up to three documents per call. These documents will be sent to the fax of your choice. Australia Austria Belgium (Dutch) Belgium (French) Canada China Denmark English outside of UK Finland France Germany Hong Kong SAR India Indonesia Italy Japan (03) 9272-2627 0660-8128 0800-1-1906 0800-1-7043 (800) 333-1917 (86 10) 800-10453 (31 20) 681-5792 9800-13134 05-905900 0130-810061 (852) 2506-2422 (011) 622-6420 (21) 352-2044 1678-59020 (81 3) 3335-8622 Korea Malaysia Netherlands New Zealand Norway Philippines Singapore Spain Sweden Switzerland (German) Switzerland (French) Taiwan Thailand United Kingdom United States (02) 769-0543 (03) 298-2478 0800-22-2420 (09) 800-11319 (65) 291-7951 (65) 275-7251 900-993123 020-55-55-1526 02-719-5589 (02) 661-3511 0800-960271 (800) 333-1917
Customer Support Options Worldwide In addition to the phone numbers listed below, appendix A, Warranty and Support Information" contains worldwide sales and service addresses and phone numbers for countries/regions not listed here.
U.S. and Canada: Customer Support & Product Repair Assistance (Please refer to the warranty chapter of this manual for additional product repair information.)
Call (208) 323-2551 Mon-Fri 6 am to 10 pm and Saturday 9 am to 4 pm (Mountain Time) free of charge during the Warranty Period; however, your standard long-distance phone charges still apply. Please have your serial number ready when calling. Post-warranty telephone assistance is available to answer your product questions. Call (900) 555-1500 ($2.50* per minute, U.S. only), or call (800) 999-1148 ($25* per call, Visa or MasterCard, U.S. and Canada) Mon-Fri 7 am to 6 pm and Saturday from 9 am to 3 pm (Mountain Time). Charges begin only when you connect with a support technician. *Prices subject to change.

4 Troubleshooting

Solving Common Problems Printing a Self-Test Page Clearing Paper Jams. Paper Will Not Feed. Cleaning Your Printer.

4-1 4-1 4-2 4-3 4-4

Contents-1
Solving Printer Problems. Solving Print Quality Problems. Solving Software Problems. Solving Hard-to-Resolve Problems Networks and Switchboxes. Out of Memory.
. 4-5. 4-7 4-12 4-13 4-15 4-15
A Warranty and Support Information
HP Limited 1-Year Warranty Statement. Hardware Service during the Warranty Period Hardware Service after the Warranty Period HP LaserJet Toner Cartridge Warranty. Accessories and Supplies Information. HP Software License Agreement. Worldwide Sales and Service Offices. A-1 A-2 A-2 A-2 A-3 A-4 A-5

B Printer Specifications

Printer Specifications. Regulatory Information. VCCI Statement (Japan). Laser Statement for Finland. Environmental Product Stewardship Laser Safety Statement. B-1 B-2 B-2 B-2 B-4 B-6

2-Contents

Set Up

Introduction

Congratulations on your purchase of the HP LaserJet 6L printer. The following items are required to set up your printer:
HP LaserJet 6L Printer HP LaserJet Toner Cartridge IEEE-1284 Compliant Parallel

Cable (not included)

Power Cord Sheet of Printer Labels HP LaserJet 6L Printer Software Disks
Identifying Your Printers Parts
Before using your printer, make sure you can identify the following parts:

Figure 1-1

A = Front Output Slot B = Paper Path Lever C = Front Panel Button D = Indicator Lights E = Paper Output Bin F = Paper Output Support
G = Paper Input Support H = Single-Sheet Input Slot I = Paper Input Bin J = Paper Guides K = Printer Door
Installing the HP LaserJet Toner Cartridge
It is recommended that you use HP LaserJet toner cartridges. HP has designed the printer, toner cartridges, and toner formula to work together to give you optimal image quality from your printer.
Caution To prevent damage, do not expose the toner cartridge to light for more than a few minutes. For extended periods outside the printer, place the cartridge in a closed drawer, return it to the original packaging, or cover it completely with a cloth.
To install your HP LaserJet toner cartridge, you will need to first remove the toner cartridge from its packaging. (Save the packaging for possible cartridge storage and recycling.)

Custom versus Typical Installation
During installation, you may see a dialog box asking if you prefer a Typical or a Custom installation. The Typical installation installs all of the HP recommended software. If you choose to do a Custom installation, you will be asked whether you want to install the host-based driver or the PCL driver. (See the system requirements for the PCL driver and the host-based driver.) If you meet the system requirements and your printer is connected directly to your computer, select the host-based driver. If you meet the system requirements and you are going to access the printer across a network, select the PCL driver. You will also need to select or clear the HP LaserJet 6L Help files. Select this option if you want to include online help files for your printing software. Finally, you will be asked to select or clear TrueType Fonts. Select this option if you want to install TrueType fonts.
By following the Alternative Installation instructions below, the PCL driver files and some help files will be installed. This setup will not install the status window. Make sure that you quit all software that is currently running, such as Microsoft Office Manager, virus checkers, and fax utilities.

Caution

Alternative Installation for Windows 3.1x
Quit all software that is currently running. From the Program Manager, open the Main group. Open the Control Panel and Printers. Click Add. A list of printers will appear on your screen with Install Unlisted or Updated Printer highlighted. Click Install. Insert Disk 2 and click OK. Follow the instructions on your screen to complete the installation. Remove the disk when the installation is complete.
Alternative Installation for Windows 95
Quit all software that is currently running. Click Start, then select Settings/Printers. Double-click on Add Printer. Click Next until you come to the List of Printer Manufacturers. Click Have Disk. Insert Disk 2 and click OK. The name of the printer driver will appear. Click Next. Then click Next again. Remove the disk when the installation is complete.

Using Online Help

When you installed your printer software, you also installed online help. Online help contains detailed procedures that guide you through any task you want to perform with your printer. It provides information that is specific to the current printing task. You can access online help by selecting Help in your HP LaserJet 6L program group. Online help is also a troubleshooting tool. When problems occur, the quickest way to find a solution is to access your online help. Online help supports the following software topics:

No lights are on or blinking. Printer is in SleepMode or power has been disconnected.
Ready light is on steadily.
Printer is ready to print.
Data light is on steadily and the Ready light is blinking.
Printer is receiving or processing data.
Data light and Ready light both remain on.
Unprinted data is in the printer.
Press and release the Front Panel button to print the remaining data.

Data light is blinking.

Printer is in Manual Feed mode.
Check that you have loaded the correct paper. Then, press and release the Front Panel button to print. Load paper. Clear the paper path. Install the toner cartridge. Close the printer door. See Chapter 4, Troubleshooting.

Error light remains on.

Printer is out of paper. Printer has a paper jam. No toner cartridge. Printer door is open.

Error light is blinking.

Page may be too complex for the printers memory capacity.

All lights are on.

Printer is indicating an internal problem.
See Chapter 4, Troubleshooting.
All three lights are flashing simultaneously.
The memory card may be slower than 70 ns.

Printing

Selecting Print Media
The type of media you select will affect printer performance and print quality.

Selecting Media Types

If available in your area, it is recommended that you use HP LaserJet or HP Multipurpose paper (since it has been designed specifically for use with your printer) or paper meeting HPs specifications. You can also use recycled paper when the paper meets HPs requirements. To order HP paper or the HP LaserJet Printer Family Paper Specification Guide, see Accessories and Supplies Information in appendix A.

Selecting Media Sizes

The Paper Input Bin can hold up to 100 sheets of 75 g/m2 (20 pound) print media. The Single-Sheet Input Slot is designed to hold one sheet. Both can be adjusted to hold media measuring from 76.2 x 127 mm (3 x 5 inches) to 215.9 x 355.6 mm (8.5 x 14 inches). This includes, but is not limited to, the following paper and envelope sizes:
Letter (8.5 x 11 in) A4 (210 x 297 mm) C5 Envelopes (162 x 229 mm) Other Custom-Sized Media Legal (8.5 x 14 in) COM10 Envelopes (4.125 x 9.5 in) B5 Envelopes (176 x 250 mm) Executive (7.25 x 10.5 in) DL Envelopes (110 x 220 mm) Monarch Envelopes (3.875 x 7.5 in)

Insert all media lengthwise (vertically) into the printer. If you want to print horizontally (landscape), make this selection through your software. Do not print on paper smaller than 76.2 x 127 mm (3 x 5 inches).
Selecting the Output Paper Path
Caution To avoid paper jams, do not switch the Paper Path Lever once printing begins.
1 Set the Paper Path Lever to the
upper position to use the Paper Output Bin. By doing so, the sheets will stack in the correct order. 2 Set the Paper Path Lever to the lower position to use the Front Output Slot. This straight-through path is the best output option to print postcards, transparencies, labels, envelopes, and heavy paper (100- to 157-g/m2 [28- to 42-lb] bond weight).
Caution Do not allow more than one transparency, 20 sheets of paper, or other media to stack up in front of the Front Output Slot. A paper jam could result.

Adding Paper

When adding paper to an existing stack in the Paper Input Bin, always remove and realign all paper before reloading to avoid multiple paper feeds.
Using the Single-Sheet Input Slot
You can print one sheet of print media at a time without unloading the Paper Input Bin. To do so, you will need to load one sheet into the Single-Sheet Input Slot. The printer will take from the Single-Sheet Input Slot before it takes from the Input Bin.
Note The Single-Sheet Input Slot is helpful when the first page of your job is different from the rest. For example, you may want the first page of your print job on letterhead, or you may want to print an envelope first.
1 Center the paper guides to the
approximate size of the sheet you are using. 2 Insert one sheet of print media, print side forward and top side down, into the Single-Sheet Input Slot. 3 Readjust the paper guides to center the sheet.
Printing on Letterhead and Envelopes

Letterhead

1 If you are printing a sheet of
letterhead followed by regular sheets of paper, place a sheet of letterhead into the (A) Single-Sheet Input Slot and regular sheets of paper into the (B) Paper Input Bin. If you are printing several sheets of letterhead in succession, fill the Paper Input Bin (B) with the letterhead. 2 Insert the letterhead with the print side forward and the top side down.
Note If printing on embossed or pre-printed paper, make sure the paper meets HPs paper specifications. To order the HP
LaserJet Printer Family Paper Specification Guide, see Accessories and Supplies Information in appendix A.

Envelopes

If you are printing one envelope followed by regular sheets of paper, place the envelope into the (A) Single-Sheet Input Slot and regular sheets of paper into the (B) Paper Input Bin. If you are printing several envelopes in succession, fill the Paper Input Bin (B) with up to 10 envelopes, depending on envelope construction and operating environment. (In some cases, you may only be able to load up to 7 envelopes, such as if you live in an area with high humidity.) If you are printing only one envelope, use the Single-Sheet Input Slot.

3 Insert the envelopes print side

forward as shown.

4 Set the Paper Path Lever to the
Lower position to reduce wrinkling and curling.

Printing Tasks

Your HP LaserJet 6L printers capabilities include duplex printing, pausing between pages, and stopping a print job. You can also reset your printer if necessary.
Printing on Both Sides (Duplexing)
When you print on both sides of a sheet, you may notice a difference in the way the printer performs. When printing on the second side, you may experience some difficulties such as getting the sheet to feed into the printer, or multiple feeds. In addition, the print quality may be different on the second side of the sheet. To minimize these problems, you will want to use paper meeting HPs paper specifications. To order HP paper or the HP LaserJet Printer Family Paper Specification Guide, see Accessories and Supplies Information in appendix A.
1 Print the first side of the sheet as you normally would. Some software
programs include options that are useful when duplex printing such as printing just the odd pages or the even pages." Consult your software users manual. 2 Allow the sheet to cool and flatten before printing on the second side to get the best possible print quality. 3 Print the second side by placing the sheet back into the Paper Input Bin or the Single-Sheet Input Slot. Make sure the side that has already been printed is facing the back of the printer and the top edge of the paper is down, as illustrated in Figure 3-1.

Figure 3-1

Tips for Duplex Printing
To avoid paper curl, set the Paper Path Lever to the Lower position and use the Front Output Slot for a straight-through paper path. To print one page at a time, select the Manual Feed option in your software to pause the printer between pages. Make certain that the sheets leading edge is not bent or curled. Printing 3-5
Pausing Your Printer Between Pages
Occasionally, you may need the printer to pause so that you can load special media, such as letterhead. If you specify Manual Feed in your software, the printer will pause before the first page and between each page you print. This will give you time to load the special media. To resume printing, press and release the Front Panel button.
1 In your softwares printer menu or bin/tray selection, select the Manual

The paper may not meet HPs specifications.
Cause Background scatter results from bits of toner distributed on the front or back of a printed page. Background scatter often is isolated to a specific area of the page.
Solution(s) Change the paper type, weight, or surface finish. To order HPs paper specification guide, see Accessories and Supplies Information" in appendix A. If background scatter occurs on an envelope, try moving the text to an area with no seams. Printing on seams can cause this problem. If this problem occurs on the back of a printed page, it may be caused by spilled toner inside the printer. See Cleaning Your Printer in this chapter.
Background scatter appears on a printed page.
The page is The toner cartridge may not be installed completely black. properly.
Remove the cartridge and reinstall it. See Installing the HP LaserJet Toner Cartridge in chapter 1.
The toner cartridge may be defective and The toner cartridge may still be under warranty. See HP LaserJet Toner need replacing. Cartridge Warranty in appendix A. See the support pages at the front of this The printer may need to be repaired if the problem continues after replacing the manual for support options. toner cartridge.
Characters are only partially printed (also referred to as dropouts).
A single sheet of paper may be defective. Try reprinting the job. The print density may need adjusting. Adjust the print density through your software or printer driver. Use paper from a fresh ream or a different source. To order HPs paper specification guide, see Accessories and Supplies Information" in appendix A.
The moisture content of the paper may be inconsistent or the paper may have moist or wet spots on the surface.
The paper may have been damaged by inconsistent manufacturing processes.
Try using paper from a different source. To order HPs paper specification guide, see Accessories and Supplies Information in appendix A.
Solution(s) Set the resolution to 300 dpi through your software or printer driver. You may need to install additional memory. See chapter 1, Installing Memory Cards (DRAM). Check your printer drivers online help for suggestions that are specific to your drivers settings.
The bottom of Your page may be too complex for the the page is blank standard printer memory. or part of a graphics image is cut off.
Pages are Paper is curled or wrinkled when using coming out of the Paper Output Bin. the printer curled or wrinkled.
Use the Front Output Slot by pushing the Paper Path Lever to the lower position. This provides the straightest paper path. See Selecting the Output Paper Path in chapter 3. Use the Paper Input Support located behind the Paper Input Bin. See Loading the Paper into the Printer" in chapter 1.

Installation Tips Symptoms Solution(s) Quit all software. Remove all software from the Startup group and then restart Windows. Reinstall the printer drivers. Try the Alternative Installation as described in chapter 1. The cable is not bidirectional. Use only a high-quality IEEE-1284 compliant parallel cable. The cable is loose, or not directly connected. In Windows 3.1x open the Control Panel and Printers. Select HP LaserJet 6L and click Connect. Be sure that the correct port has been selected and that Fast Printing Direct to Port is checked. Note: If any of the above apply, choose skip and continue installation. Check for the proper floppy drive (e.g., A: or B:). Check the disks for damage. Copy disks to the hard drive; then install from your hard drive.
Window message during installation reads: File in Use. Cannot install the printer drivers. Bidirectional communication has not been established during installation.
Your computer cannot read the installation disks.

Printing Tips

Printer is printing too slowly (PCL driver only).
In your printer software, select the Print Quality tab, then select Manual Settings. Click Settings, then choose HPGL/2 under the Graphics mode. Select 300 DPI under the Print Quality tab in your printer software. Run HPWPRS.EXE in the directory C:\windows. Then, reboot.
Window message reads: Out of memory, unable to print (Host-based only). All Front Panel lights remain on when printing from spreadsheet software.
In your printer driver settings, select the Print Quality tab, then select Manual Settings. Click Settings, then choose HPGL/2 under the graphics mode (PCL driver only). Note: In your spreadsheet software this change must be made under Page Setup." Free up disk space on your computer or defragment the drive. Enable Print Manager in Windows 3.1x systems on your PC. Run fewer software programs at the same time on your PC. Do not perform I/O or processor-intensive tasks on your PC while printing (e.g., sending a fax or playing a video). Check the toner cartridge for proper installation. Make sure the Printer Door is closed. Reset the printer by unplugging the power cord and then plugging it back into the outlet.
Printer is not responding; the system is locked up.
Window message reads: No Toner or Door Open.
Solving Hard-to-Resolve Problems
The following instructions will help you troubleshoot Windows printing problems using DOS.
Before troubleshooting from DOS, make sure your printer can print a self-test page. (See Printing a Self-Test Page earlier in this chapter.) To establish basic communication to the printer, follow the steps below:
1 Exit Windows 3.1x. If in Windows 95, choose Start, Shut Down, and
Restart the computer in MS-DOS mode, respectively.
2 At the command prompt (for example, c:\), type: Dir>PRN and press
ENTER. This will send a directory of your hard drive to the printer.

3 See the chart below for recommended solutions.
Printer Status Response Command prompt (c:\) returned. Solution(s) Press the Front Panel button. You will receive a printout of your hard drives directory. Communication verified; return to Windows. No action is needed. Communication has been verified; return to Windows.
Both the Data light and the Ready light are on steadily (not blinking). Data light comes on; Ready light flashes. Printer is not responding.
Command prompt (c:\) returned.
Flashing cursor; command Verify that the Ready light is on. Hold down CTRL, then press and release Break prompt (c:\) not returned; to free the keyboard. keyboard locked up. Disconnect, then reconnect the cable at both ends. Reboot your computer. Ensure a direct connection to the printer. Try using a different parallel cable (IEEE-1284), parallel port, or both.
Printer is not responding.
DOS Message: Write fault Verify that the Ready light is on. error writing device PRN. Specify the port name when sending directory (for example, LPT1). Verify that the power cord and the parallel cable are plugged into the proper ports. Disconnect, then reconnect the cable at both ends. Ensure a direct connection to the printer. Try using a different parallel cable (IEEE-1284), parallel port, or both. Command prompt (c:\) returned. Disconnect, then reconnect the parallel cable at both ends. Ensure a direct connection to the printer. Hold down CTRL, then press and release Break to free the keyboard. Try using a different parallel cable (IEEE-1284), parallel port, or both.

Printer Status

Response
Solution(s) Disconnect, then reconnect the parallel cable at both ends. Ensure a direct connection to the printer. Try using a different parallel cable (IEEE-1284), parallel port, or both.
Data light comes on; Command prompt (c:\) Ready light flashes. returned. Printed text is not legible, or random characters are occurring on the page. Data light comes on; Ready light flashes. Only one line of text prints or all text is on one line.
Disconnect, then reconnect the parallel cable at both ends. Ensure a direct connection to the printer. Try using a different parallel cable (IEEE-1284), parallel port, or both. Disconnect, then reconnect the parallel cable at both ends. Ensure a direct connection to the printer. If copying a graphic file, type the following command at the command prompt: copy filename LPT1 where filename is the name of the graphic file. (Be sure to leave a space before and after the file name.) Try using a different parallel cable (IEEE-1284), parallel port, or both.

Worldwide Sales and Service Offices
Hewlett-Packard products are sold and supported worldwide through Hewlett-Packard Sales and Service Offices and through dealers. There are more than 240 Hewlett-Packard Sales and Service Offices worldwide.
Argentina: Hewlett-Packard Argentina Montaeses 2140/50/Buenos Aires Phone: (54 1) 787-7100 Fax: (54 1) 787-7213 Australia: Hewlett-Packard Australia Ltd. 31-41 Joseph Street Blackburn, VIC 3130 Phone: (61 3) 272-2895 Fax: (61) 3/898-7831 Hardware Repair Center and Extended Warranty Support: 131047 Customer Information Center: 131347 Belgium: Hewlett-Packard Belgium SANV Boulevard de la Woluwe 100 Woluwedal B-1200 Bruxelles Phone: (32 2) 761-31-11 Fax: (32 2) 763-06-13 Before calling an HP Sales and Service office, be sure to contact the appropriate Customer Support Center number listed in the front of your manual.
Austria: Hewlett-Packard GmbH PO Box 72 Lieblgasse 1 A-1222 Wien Phone: (43) 1-25 000-0 Fax: (43) 1-25 000-444
Canada: Hewlett-Packard (Canada) Ltd. 17500 Trans Canada Highway South Service Road Kirkland, Qubec H9J 2X8 Phone: (514) 697-4232 Fax: (514) 697-6941 Hewlett-Packard (Canada) Ltd. 5150 Spectrum Way Mississauga, Ontario L4W 5G1 Phone: (905) 206-4725 Fax: (905) 206-4739
Brazil: Edisa Hewlett-Packard SA Av. Do Contorno, andar 30110-110Belo HorizonteMG Phone: (55 31) 221-8845 Fax: (55 31) 221-8836
China: China Hewlett-Packard Co. Ltd. Level 5, West Wing Office China World Trade Center No. 1, Jian Guo Men Wai Avenue Beijing 100004 Phone: (86 1) 505-3888, ext. 5450 Fax: (86 1) 505-1033 Hardware Repair Center and Extended Warranty Support: (8610) 6262-5666 ext. 6101/2 6261-4167 Far East Region: Hewlett-Packard Asia Pacific Ltd. 17-21/F Shell Tower, Times Square 1 Matheson Street, Causeway Bay Hong Kong SAR Phone: (852) 2599-7777 Fax: (852) 2506-9244 Hardware Repair Center: (852) 2599-7000 Extended Warranty Support: (852) 2599-7000 Customer Information Center: (852) 2599-7066 Germany: Hewlett-Packard GmbH Herrenberger Strasse Bblingen Phone: 0180-5326222 0180-5258143 Fax: 0180 5316122
Czech Republic: Hewlett-Packard S.R.O. Novodvorsk 82 CZ-14200 Praha 4 Phone: (42 2) 111 Fax: (42 2) 611
Denmark: Hewlett-Packard A/S Kongevejen 25 DK-3460 Birkerd Phone: (45 45) 00 Fax: (45 42) 10

Sweden: Hewlett-Packard Sverige AB Skalholtsgatan 9, Box 19 S-Kista Phone: (46 8) 444-2000 Fax: (46 8) 444-7781
Switzerland: Hewlett-Packard (Schweiz) AG In der Luberzen 29 CH-8902 Urdorf/Zrich Phone: (41) 1/11 Fax: (41) 1/00
Taiwan: Hewlett-Packard Taiwan Ltd. 8th Floor 337, Fu-Hsing North Road Taipei, 10483 Phone: (886 2) 712-0404 Fax: (886 2) 715-3107 Hardware Repair Center: 02-717-9673 (North Taiwan) 04-327-0153 (Central Taiwan) 080-733-733 (South Taiwan) Extended Warranty Support Contact: 080 211-666 United Kingdom: Hewlett-Packard Ltd. Cain Road Bracknell Berkshire RG12 1HN Phone: 369222 Fax: 363344
Thailand: Hewlett-Packard (Thailand) Ltd. 11th Floor Pacific Place 140 Sukhumvit Road Bangkok 10110 Phone: (66 2) 254-6720 Fax: (66 2) 254-6731 Hardware Repair Center: (66 2) 661-3900/1/2 ext 6001 ext 6002 Extended Warranty Support Contact: (66 2) 661-3900/1/2 ext 5125 Customer Information Center: (66 2) 661-3900/1/2 ext 3232 Venezuela: Hewlett-Packard de Venezuela CA Los Ruices Norte 3A Transversal Edificio Segre Caracas 1071 Phone: (58 2) 44 Fax: (58 2) 80
Turkey: Hewlett-Packard Company Bilgisayar Ve lm Sistemleri AS 19 Mayis Caddesi Nova Baran Plaza Kat: Sisli-Istanbul Phone: (90 212) 25 Fax: (90 212) 39

Printer Specifications

Environmental Specifications
Operating Environment (Printer plugged into an AC outlet): Temperature: 10 C to 32.5 C (50 F to 90.5 F) Humidity: 20%-80% (no condensation) (Printer unplugged from the AC outlet): Temperature: 0 C to 40 C (32 F to 104 F) Humidity: 10%-80% (no condensation) During printing: 5.5 Bels Sound Power Level (per ISO 9296) During Standby and SleepMode: silent

Storage Environment

Noise Level
Electrical Specifications
Power Requirements 100-120 v (+/-10%), 50/60 Hz (+/- 2); 127 v NOM, 6C 220 v (+/-10%), 50/60 Hz (+/- 2 Hz) 240 v (+/-10%), 50 Hz (+/- 2 Hz) During printing: 120 W (average) During standby or SleepMode: 5 W 4.5 A @ 115 V, 2.0 A @ 230 V
Power Consumption Minimum Recommended Circuit Capacity

Physical Specifications

Dimensions: Width Depth Storage Height Operating Height (Letter Height) Weight (Cartridge Installed) Print speed Paper Input Bin capacity Paper Output Bin capacity Front Output Slot capacity Minimum paper size Maximum paper size Base memory Upgradable Memory Expansion Print Resolution Duty Cycle 335.2 mm (13.2 in) 312.4 mm (12.3 in) 228.6 mm (9.0 in) 370.8 mm (14.6 in) 7.0 kg (15.5 lb) 6 pages per minute Holds up to 100 sheets of regular weight paper or up to 10 envelopes Holds up to 100 sheets Stack 1 transparency or up to 20 sheets of other media in front of the Front Output Slot 76.2 x 127 mm (3 x 5 in) 215.9 x 355.6 mm (8.5 x 14 in) 2 MB of ROM and 1 MB of RAM One slot available for a 1-, 2-, 4-, or 8-MB, 70ns or faster, 5 V JEIDA card 600 dots per inch (dpi) 6000 single-sided pages per month

using 1-9 operating environment B-1 ordering accessories A-3 information A-3 supplies A-3 output paper path 3-2 ozone emission B-4 P paper adding 1-5, 3-2 centering 1-5 custom-sized 3-1 loading 1-5 ordering A-3 orientation 3-1 realigning 1-5 recycled 3-1, B-5 removing 1-5 sizes 3-1 paper guides adjusting 3-7, 4-3 centering 3-3 identifying 1-1 using 1-5 Paper Input Bin attaching label 1-4 capacity B-1 identifying 1-1 using 3-2 Paper Input Support identifying 1-1 paper jams causes 4-2 clearing 4-2 frequent 4-6 paper will not feed 4-3 Paper Output Bin capacity B-1 identifying 1-1 using 3-2 Paper Output Support identifying 1-1 Paper Path Lever identifying 1-1 lower position 3-2 position 3-2 upper position 3-2 paper specification guide A-3 paper supports 1-5 paper texture 4-7, 4-8 parallel cable connecting to printer 1-3 defective 4-5 parallel cables, connecting 1-3 parallel port 1-3 parts, ordering A-3 pausing 3-6 pausing printing 3-6 PCL driver, selecting 1-8 photosensitive drum 4-8 Poland, sales and service A-7 postcards, output options 3-2 power consumption B-1 power requirements B-1 preparing for printing 3-1 print density, adjusting 4-9 print job, deleting 3-6 print media 3-1 SEE envelopes SEE paper SEE transparencies

Index-2

print quality media 3-1 preserving 4-4 problems 4-7 troubleshooting 4-7 print resolution B-1 print speed B-1 print, faded 3-8 printer dimensions B-1 parts, recycling B-5 problems 4-5 specifications B-1 printer cable, ordering A-3 Printer Door, identifying 1-1 printer drivers adjusting memory setting 1-10 printer software installing for Windows 1-7 not configured 4-5 troubleshooting 4-12 printing custom sizes 3-7 labels 3-7 letterhead 3-4 on both sides of paper 3-5 pausing 3-6 self-test page 4-1 special media 3-7 stopping 3-6 tasks 3-5 transparencies 3-7 problems SEE troubleshooting R RAM (Random Access Memory) 1-6 Random Access Memory (RAM) 1-6 ready light SEE indicator lights recycling paper B-5 plastics B-5 U.S.A. B-5 worldwide B-5 redistributing toner 3-8 regulatory information B-2 removing error conditions 3-6 toner from clothing 1-2, 4-4 repairs A-1, A-2 requirements, disk space 1-6 resetting printer 3-6 resolution print B-1 reducing 4-5 resume printing 3-6 returning printer A-2 S sales offices, worldwide A-5 self-test page, printing 4-1 service information A-1 set up printer SEE installing settings, default 3-6 setup SEE installing Single-Sheet Input Slot for letterhead 3-4 identifying 1-1 using 3-1, 3-3
size paper 3-1 printer B-1 SleepMode 1-3 sliding paper guides 1-5 smudges in printing 4-7 software license agreement A-4 SEE printer software specifications electrical B-1 environmental B-1 printer B-1 standard installation 1-7 status indicator lights 2-2 status window 1-8 status window messages 1-9 stop printing 3-6 stopping a print job 3-6 storage environment B-1 streaks, in printing 4-7 supplies, ordering A-3 support, worldwide A-5 switchbox guidelines 4-15 troubleshooting 4-5 system requirements host-based driver 1-6 PCL driver 1-6 T tasks, printing 3-5 testing printer 1-5 toner cleaning spills 1-2 density 4-7 extending life 3-8 redistributing 3-8 removing from clothing 4-4 toner cartridge cleaning spills 1-2 defective 4-4 expected toner life 3-8 exposing to light 1-2 installing 1-2 life span 3-8 ordering A-3 recycling 3-8 removing sealing tape 1-2 returning A-2 storing 1-2 SEE toner life warranty A-2 toner spills 1-2 transparencies capacity 3-2 output options 3-2 printing 3-7 tips for printing 3-7 troubleshooting basic steps 4-5, 4-10 blank pages 4-10 SEE clearing paper jams common problems 4-1 control panel 4-5 print quality 4-7 printer 4-5 printer installation 4-12 SEE printer problems printer software 4-12 SEE self-test page

Index-3

software installation 4-12 wrinkled pages 4-10 True Type fonts, selecting 1-8 two-sided printing 3-5 typical installation 1-8 V VCCI statement B-2 W wake up printer 4-1 warranty A-1, A-2 hardware service A-2 toner cartridge A-2 warranty period A-1 Windows 3.1x installation requirements 1-6 installing printer software 1-7 Windows 95 installation requirements 1-6 installing printer software 1-7 worldwide sales and service offices A-5

Index-4

Copyright 1997 Hewlett-Packard Co. Printed in Germany 5/97

hp LaserJet 6L Pro

environmental profile

published 1/01

Hewlett-Packard Company LaserJet Division/PLS 11311 Chinden Boulevard Boise, Idaho, USA, 83714-0021 product description
Model: hp LaserJet 6L Pro
Weight: 7.0 kg Height: Width: Depth: 22.6 cm 33.5 cm 31.2 cm
(Measurements provided are for a non-packaged product)
environmental certifications other features
This product conforms to the following voluntary environmental program criteria: ENERGY STAR
Hp has designed this product with the following additional features to help the user conserve resources: Instant-On Fusing saves energy Draft Quality Printing Option saves toner/ink and paper
warranty, service & options
Standard Warranty: Extended Warranty: Spare Parts Available: Service Available:
1 years None 5 years after end of production 5 years after end of production
The product can be upgraded, or its useful life extended as follows: Expandable Memory Optional Network Connectivity

operational data

Operational Mode: 6 pages-per-minute in normal print mode Energy Consumption: Sleep: Off: Operation: Idle/Ready/Standby: Operation: Idle/Ready/Sleep: 5 W (Per U.S. EPA ENERGY STAR Test Guideline) N/A W 228.4 W 5W 5.4 bels inaudible
Acoustical Noise: (declared sound power (LwAd) per ISO 7779/ISO 9296)
product safety information product restricted materials
For chemical information about related hp printer supplies, please refer to Material Safety Data Sheets for these products at: http://www.hp.com/go/msds/ The information in this section refers to materials restricted by regulation or law and applies to parts, components and products sold by hp. This product does not contain: Asbestos Cadmium as a stabilizer, coloring agent or surface coating treatment. The total concentration of cadmium in any part, component or material in this product is mg/kg. 50 Lead carbonates or sulfates are not contained in any paint applied. Mercury (except lamps containing less than 10 mg) Chlorofluorocarbons (CFCs), halons, HCFCs, HBFCs, 1,1,1 trichloroethane, carbon tetrachloride or methyl bromide. Chlorinated or brominated dioxins or furans are not present at a concentration that is currently prohibited by law. Polychlorinated biphenyls (PCB) or polychlorinated terphenyls (PCT).
For additional product material information about this product, see additional product materials below. For product material information for associated batteries and packaging, see batteries and packaging, below.
additional product materials batteries
Plastic parts do not contain polybrominated biphenyls (PBBs) or polybrominated biphenyl ethers (PBBEs) (also known as polybrominated biphenyl oxides (PBBOs)).
This product does not contain batteries.

packaging

Packaging materials do not contain lead, mercury, cadmium or hexavalent chromium as an intentionally added element. The sum concentration of incidental lead, mercury, cadmium and hexavalent chromium in the packaging for this product is less than 100mg/kg. No chlorofluorocarbons (CFCs), halons, HCFCs, HBFCs, 1,1,1 trichloroethane, carbon tetrachloride or methyl bromide are used in plastic foam packaging materials. Plastic packaging materials are marked according to ISO 11469 and DIN 6120 standards.

External: Corrugated Paper1 Internal: Polystyrene-Foam Polyethylene-Bag(s)
Weight: 1.23 kg Weight: 0.14 kg Weight: 0.04 kg
Hp designs packaging to be recyclable where practical. The recyclability of the packaging alone, when not used to return a cartridge for recycling depends on the availability of municipal recycling programs and on the packaging design. Hp customers in European Union (EU) countries who wish to recycle hp product packaging should return it to local packaging recovery schemes. The package is registered with the thirdparty recycling programs in the countries listed below to meet local packaging recycling laws. The European package is marked with the Green Dot symbol (Der Grune Punkt) to signify participation in these package recovery programs. Germany (DSD) France (Eco-Emballage) Austria (ARA) Belgium (Fost Plus) Sweden (Repa Registret) Luxemborg (Valorlux) Netherlands (SVM) Italy (Conai) UK (Valpack) Ireland (Repak) Spain (Ecoembes) Portugal (Punto Verde SA) Finland (PYR) Some larger hp offices also accept hp product packaging* from customers in countries or areas without local packaging recovery schemes. Contact your local hp sales office for more information.
*This does not include packaging that is contaminated or contains dangerous substances, which should be disposed of in accordance with local regulations.
end-of-life management/ recyclability
Hewlett-Packard offers end-of-life hp product return programs in certain geographic areas. To determine if a program is available for this hp product in your area, please refer to our recycling Web site at http://www.hp.com/go/recycle/ or contact your nearest hp sales office. Products returned to hp will be recycled, recovered or disposed of in a responsible manner This hp product is designed to enhance end-of-life disposal options by: Marking plastic parts weighing more than 25g according to ISO 11469 international standards Eliminating glues and adhesives from product construction where technically feasible Using common fasteners Including snap-in features
This hp product contains the following materials that may require special handling at end-of-life: Lead in solder Environmental Policy Hewlett-Packard Company established an environmental policy in 1992 with the goals of providing products and services that are environmentally sound throughout their lifecycles and to conduct its operations worldwide in an environmentally responsible manner. HP has strengthened that commitment with the intent to be the recognized leader in inventing environmentally sustainable solutions for the common good. ISO 14001 In June 2000, six months ahead of schedule, HP achieved ISO 14001 certification the international standard for environmental management systems of its worldwide manufacturing operations. Issued by the independent registration firm, Bureau Veritas Quality International (BVQI), this global certification is your assurance that HP policies, procedures and organization s for managing the environmental aspects of our operations meet the requirements of ISO 14001. Ozone-Depleting Substances Hewlett-Packard has eliminated all manufacturing process uses of chlorofluorocarbons (CFCs), HBFCs, halons, 1,1,1 trichloroethane (TCA), carbon tetrachloride and methyl bromide, and we require suppliers to avoid using these chemicals in manufacturing processes.

company information

for more information
The following information is available online at http://www.hp.com/go/environment/ More about hp commitment to the environment s Material Safety Data Sheets (MSDS) for hp printer supplies Environmental profiles for many related hp products End-of-life return and recycling programs for selected hp products, depending upon geographic location
The information presented in this document is based largely on the recommendations made by the ECMA Standardizing Information and Communication Systems Technical Committee 38, Technical Report 70, and is believed accurate and reliable for operating hp LaserJet 6L Pro printers, including recommended maintenance and use of supplies and accessories that meet all requirements and recommendations presented in the user/service manuals). Data are the most current available to HewlettPackard at the time of preparation and is issued as a matter of information only. No warranty as to accuracy or completeness is expressed or implied. The information in this document is subject to change without notice. ENERGY STAR is a U.S. registered service mark of the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, Hewlett-Packard Company has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Copyright Hewlett-Packard Company, 2000. All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited except as allowed under copyright laws.