An affordable, innovative and reliable multifunction device for impressive, high quality prints, scans and copies.
HP LaserJet M1120 MFP series
The HP LaserJet MMFP series is an affordable and easy-to-use multifunction device that will boost business productivity with its host of innovative features. It delivers greater performance, productivity and cost savings, all in a compact device. As HPs most affordable MFP, it offers a pleasantly surprising high-end LaserJet user experience with unsurpassed reliability. It is ideal for businesses looking for a basic multitasking device that can print, copy and scan jobs while saving time and cost.
Professional results in half the time1
Improved productivity for better bottomline
Achieve instant results and save cost
Get your first page in half the time1 with Instant-on technology2. This means less waiting time spent on print jobs and more time spent engaged in business. This technology also uses up to 50% less energy than traditional fusing, making it more energy-efficient.

Faster

Save more with Instant-on Copy technology
Save time, cost and energy
Get instant copies and scans with Instant-on Copy technology. It uses LED light sourcean already-stable, instant-on light sourcewhich requires no warm-up for scanning so copy jobs can begin quickly from PowerSave mode. This LED-based technology is also energy-saving and more durable. This means businesses can save on time and cost, and reduce the cost of ownership.
Sharp and crisp results every time
High-end LaserJet printing experience made affordable
How can HP offer a high-end LaserJet user experience from a desktop MFP? Its all in the innovative design of our all-in-one cartridge and toner technology. The new toner formulation features chemically-grown toner particles with a wax core designed to fuse to the paper at full printing speed. Together with the new cartridge design, they enhance the precision of toner placement for a more efficient printing system. The results? Professional documents with bold, crisp text and sharp images using less toner.

Wax core

Every chemically-grown toner particle is spherically-shaped with a wax core
Focus on your business, not your equipment
Get a smart MFP to simplify management tasks. HPs all-in-one print cartridges with built-in intelligence are specifically designed to work with the MFP to automatically optimise print quality and provide alerts when supplies run low. Experience trouble-free printing and consistently great print quality when using Original HP printing supplies.
No hassle with HP Smart printing technology

TONER LEVEL LOW

ALERT!
Reliable functionalityat just the right price
Intuitive control panel features in localised languages3
Get more out of one device
A single device that does the work of 3 separate devices, effortlessly. Delivering affordability and value, the HP LaserJet MMFP series performs three essential tasks: print, copy and scan, all in a single, compact footprint thats easy to manage. For even greater mileage, share the HP LaserJet M1 120n MFP with more users. With its basic integrated networking capability, it can quickly and easily connect up to 5 users.

Versatile features for security and user productivity
With an intuitive, two-line back-lit display, users simply follow instructions and troubleshoot without having to seek IT help. Its also localised in a variety of Asian languages3, making it versatile for different office needs. Have greater peace of mind by protecting the MFP against theft using the optional Kensington Lock.
Laser-quality prints at high speed
Maximise business efficiency
This MFP delivers up to 20 pages-per-minute (ppm)4 using the processing power and memory of the host. Experience minimal disruptions with paper handling capacity of up to 250 sheets plus a 10-sheet input priority tray.

Print and copy up to

20 ppm4
HPs LaserJet quality and reliability
Look sharp with minimal effort
Print large, graphics-intensive files quickly, made possible with a powerful 230 MHz processor and 32 MB RAM. Whats more, scanning an image or document using the MFPs flatbed scanner is fast and simpleup to 1200 dpi and 12 ppm for consistent professional quality.
HPs award-winning assurance
PC Magazine Readers Choice Award for service and reliability for 16 straight years.
September 18, 2007HP Printers
PC Magazine Readers Choice Award Logo is a trademark of Ziff Davis Publishing Holdings Inc. Used under license.

Proven reliability

PC Magazine (September 2007) recently bestowed HP the Readers Choice Award in its annual service and reliability survey for the 16th year in a row.
Around the clock service and support
Be assured of award-winning customer service and support
HP LaserJets are backed with a one-year limited warranty including phone support and 24/7 one-stop access to tools and information for self-help troubleshooting. You can also choose to enhance your warranty protection with a wide selection of affordable HP Care Pack Services.
HPchosen by consumers as the worlds most reliable printer brand
Studies from Quality Logic show the typical print job is three to five pages. Instant-on Technology uses cutting-edge fuser technology to produce the first page faster when a printer is coming out of PowerSave mode so your print job is done sooner. Instant-on technology allows printers to respond to jobs instantly without using energy to keep the print mechanism constantly warm. Please check with your local HP office for availability. Exact speed varies depending on the system configuration, software program, and document complexity. Copy speed measured by a single page on the flatbed glass with number of copies set to 99. Based on ITU-T test image #1 at standard resolution. More complicated pages or higher resolution will take longer and use more memory.

1 Flatbed colour scanner for books or documents up to letter-size 3 Intuitive, high-resolution control panel with 2-line, 16 character backlit display (supports Asian characters3) 250-sheet multipurpose input tray 125-sheet face-down output bin 5 10-sheet priority input tray

Series at a glance

HP LaserJet M1120 MFP Base model: 250-sheet multipurpose input tray, 10-sheet priority input tray, and 125-sheet output bin Up to 20 pages-per-minute4 Hi-Speed USB 2.0 port Flatbed scanner for copying and colour scanning 32 MB RAM and 230 MHz processor Kensington Lock option HP LaserJet M1120n MFP All the features of the base model, plus: HP Jetdirect Fast Ethernet Print Server
HP LaserJet M1120n MFP shown
6 Kensington Lock slot for securing the MFP with a cable lock (for purchase separately) 8 Hi-Speed USB 2.0 port
32 MB RAM device memory, host-based printing, and a 230 MHz processor quickly and easily handles print, copy and scan jobs Ethernet port

10 Power on/off button

HP LaserJet MMFP series

Ordering information

Product HP LaserJet MMFP HP LaserJet M1 120n MFP Cables Hi-Speed USB A to B printer cable (3-meter) HP Kensington Security Lock Supplies Replacement HP LaserJet Print Cartridge. Average cartridge yield 2,000 standard pages.* Service and support HP 1-year Next Business Day ExchangeE Service HP 2-year Next Business Day ExchangeE Service HP 3-year Next Business Day ExchangeE Service HP 1-year Post-Warranty Next Business Day ExchangeE Service HP 2-year ReturnE Service HP 3-year ReturnE Service HP 1-year Post-Warranty ReturnE Service HP 1-year Pickup and ReturnE Service HP 2-year Pickup and ReturnE Service HP 3-year Pickup and ReturnE Service HP 1-year Post Warranty Pickup and Return E Service HP 1-year Onsite ExchangeE Service HP 2-year Onsite ExchangeE Service HP 3-year Onsite ExchangeE Service HP 1-year Post-Warranty Onsite ExchangeE Service Paper Asia Pacific: www.hp.com/apac/printingsupplies Asia: 65-6253-8500, Australia/New Zealand: 61-2997-2299LAR Third-party Solutions www.hp.com/go/gsc
Number CB537A CC459A C6520A PC766A CB436A
HP LaserJet MMFP (CB537A)
HP LaserJet M1 120n MFP (CC459A)

Technical specifications

Print speed1 First-page-out Resolution, enhancement technologies Up to 19 ppm A4 (20 ppm letter) Printing: less than 7 seconds from PowerSave mode Copying: less than 10.5 seconds from PowerSave mode Printing: HP Resolution Enhancement (REt) and FastRes 1200 technology Copying: up to 600 x 600 dpi Scanning: up to 1200 x 1200 dpi (up to 19,200 dpi enhanced) 2-line LCD text display, Asian character support, 16-character display, menu and navigation buttons, copy control buttons, cancel button Manual duplex and booklet printing, N-up printing, Collation, Watermarks, Economode for toner savings (30%) 1 to 99 multiple copies, reduce/enlarge from 25 to 400%, 2-up or 4-up allowing 2 or 4 pages to be copied onto 1 page, contrast (lighter/darker), resolution copy quality (draft, text, mixed, picture, and film photo) Flatbed scanner up to letter/A4 size; interfaces: colour scanning via HP LaserJet Scan application and TWAIN- or WIA-compliant software; supported file types: JPEG, TIFF, PDF, GIF, and BMP 230 MHz 32 MB RAM Up to 5,000 pages 10-sheet priority input tray, 250-sheet multipurpose input tray, 125-sheet output bin, manual two-sided printing Priority input tray: 76 x 127 mm (3 x 5 inches) to 216 x 356 mm (8.5 x 14 inches); letter, legal, envelopes (No. 5 1/2 Baronial through No. 1 index cards, postcards; A4, A5, ISO B5, ISO C5, 1), ISO C5/6, ISO C6, ISO DL, 16K, European postcard, J postcard (Hagaki), J double postcard (Oufuku Hagaki); 250-sheet tray: 76 x 127 mm (3 x 5 inches) to 216 x 356 mm (8.5 x 14 inches); letter, legal; A4, A5, A6, B5, postcards, envelopes (B5, C5, DL) Priority input tray: 42 to 260 g/m2 (1 to 69 lb); 250-sheet tray: 60 to 163 g/m2 (16 to 43 lb) 1 Paper (plain, LaserJet), envelopes, transparencies, labels, cardstock, postcards HP LaserJet MMFP: Hi-Speed USB 2.0 port HP LaserJet M1 120n MFP: Hi-Speed USB 2.0 port, Ethernet port Microsoft Windows 2000, Windows XP Professional, Windows Server 2003, Windows Vista; Mac OS X v10.3 and higher (full solution) Microsoft Windows 2000, Windows XP Professional, Windows Server 2003, Windows Vista; Mac OS X v10.3 and higher (full solution) Kensington Lock 457 x 369 x 322 mm (18.0 x 14.5 x 12.7 inches) 8.6 kg (18.95 Ib) HP LaserJet Mseries MFP, power cord(s), introductory HP LaserJet black print cartridge,3 Getting Started Guide, support flyer, software and documentation CDs, control panel overlay, Readiris PRO text recognition software, 250-sheet input tray, output bin support One-year limited warranty

Features Control panel Printing Copying
UH755E UH756E UH757E UH759PE UH763E UH764E UH766PE UH767E UH768E UH769E UH770PE UH771E UH772E UH773E UH774PE
Scanning Processor Memory/storage Maximum monthly duty cycle2 Paper Handling Sizes
Declared yield value in accordance with ISO/IEC 19752.
Weights Types Connectivity Interfaces Client operating systems Network operating systems Security Dimension (w x d x h) Weight Whats in the box
HP Customer Information Centre (for product information) Australia 47 China 2255 Hong Kong 833 India 4999 (from MTNL/BSNL LAN line) (from mobile) Indonesia 222 Korea 0700 Malaysia 4848 New Zealand 547 Philippines 6688 Singapore 8100 Taiwan 686 Thailand +9000 Vietnam +2814 Bangladesh, Bhutan, Brunei, Cambodia, Maldives, Nepal, Pakistan, Sri Lanka: Fax +6707 HP Customer Care Centre (for post-sales service) Australia 47 China 3888 Hong Kong +8555 India 267 Indonesia +Korea +0700 Malaysia 405 New Zealand 553 Philippines +Singapore +Taiwan +Thailand +9000 Vietnam +4530

Warranty

Environmental ranges
Temperature Relative humidity Altitude Power consumption4 Recommended: 15 to 32.5 C (59 to 90.5 F) Storage: 0 to 40 C (32 to 104 F) Operating: 20 to 70%, non-condensing Storage: 10 to 80%, non-condensing 0 to 3,100 m (0 to 10,000 ft) Printing: 370 watts; Copying: 227 watts; Ready: 7 watts; Off: 0.1 watts Typical Electricity Consumption (TEC): 1.534 kWh/Week; ENERGY STAR qualified models, see www.hp.com/go/energystar Sound power Active: 6.5 B(A) printing, 6.9 B(A) copying; Ready: inaudible; Bystander sound pressure: Active: 52.2 dB(A) printing, 55.4 dB(A) copying; Ready: inaudible 1 10-volt models: 1 to 127 volts (10%), 50/60 Hz (2 Hz), 4.5 amp 10 220-volt models: 220 to 240 volts (10%), 50/60 Hz (2 Hz), 2.6 amp Safety: IEC 60950-1: 2001/EN 60950-1: 2001+A1 IEC 60825-1: 1993+A1: 1997+A2: 2001/EN 1; 60825-1: 1994+A1: 2002+A2: 2001 (Class 1 Laser/LED Product); GB4943-1996 EMC: CISPR 22: 2005 /EN 55022:2006-Class B; EN 61000-3-2: 2000+A2; EN 61000-3-3: 1995+A1; EN 55024: 1998+A1+A2; FCC Title 47 CFR, Part 15 Class B 2/ICES-003, Issue 3; GB9254-1998 HP SureSupply enabled To learn more, please visit www.hp.com/go/suresupply
Acoustics5 Required input voltage4 Power certifications
Exact speed varies depending on the system configuration, software program, and document complexity. Copy speed measured by a single page on the flatbed glass with number of copies set to 99. Based on ITU-T test image #1 at standard resolution. More complicated pages or higher resolution will take longer and use more memory. Duty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP LaserJet or HP Color LaserJet devices, and enables appropriate deployment of printers and MFPs to satisfy the demands of connected individuals or groups. Average cartridge yield 1,000 standard pages. HP CB436A replacement print cartridge yields approximately 2,000 pages (Average cartridge yield 2,000 standard pages. Declared yield values in accordance with ISO/IEC19752). Values subject to change. See www.hp.com/support for current information. Power numbers are the highest values measured using all standard voltages. Acoustic values are subject to change. See www.hp.com/support for current information. Configuration tested: M1 120n model, simplex printing or copying. Copyright 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. ENERGY STAR and the ENERGY STAR mark are U.S. registered marks. Microsoft, Windows, and Windows XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. Linux is a U.S. registered trademark of Linus Torvalds. Printed in Singapore, 200700055-EEP, December 2007

Control panel

Control-panel walkaround Control-panel menus

Control-panel walkaround

Control-panel display Left arrow button Shows status information, menus, and error messages Navigates to the previous item in the list, or decreases the value of numeric items. With some numeric items, pressing the button once decreases the value by 1, while pressing and holding the button decreases the value by 10. Activates the control-panel menus Clears an error condition when the condition is clearable Saves the selected value for an item Performs the action that is associated with the item that is highlighted on the control-panel display Navigates to the next item in the list, or increases the value of numeric items. With some numeric items, pressing the button once increases the value by 1, while pressing and holding the button increases the value by 10. Cancels the current print, copy, or scan job in process and expels all of the active pages from the paper path. The time that it takes to cancel the job depends on the size of the print job. (Press the button only once.) Also clears continuable errors that are associated with the canceled job. Exits the control-panel menus Provides access to copy settings for the current copy job Provides access to copy contrast settings for the current copy job Provides a way to change the number of copies printed for a the current copy job Starts a copy job

Setup/OK button

Right arrow button

Cancel button

More Copy Settings button Lighter/Darker button # Copies button Start Copy button

Chapter 2 Control panel

Control-panel menus
Use the control-panel menus
To gain access to the control-panel menus, use the following steps. 1. 2. Press Setup. Use the arrow buttons to navigate the listings. Press OK to select the appropriate option. Press Cancel to cancel an action or return to the Ready state.

Control-panel main menus

These menus are available from the control-panel main menu: Use the Copy setup menu to configure basic copy default settings such as contrast, collation, or the number of copies printed. Use the Reports menu to print reports that provide information about the product. Use the System setup menu to establish basic product settings such as language or print quality. Use the Service menu to restore default settings, clean the product, and activate special modes that affect print output.

Install Macintosh software for networks (network models only)
1. 2. 3. 4. 5. 6. 7. 8. 9. Connect the network cable between the HP Jetdirect print server and a network port. Insert the CD into the CD-ROM drive. If the CD does not run automatically, double-click the CD icon on the desktop. Double-click the Installer icon in the HP LaserJet Installer folder. Follow the instructions on the computer screen. On the computer hard drive, open Applications, open Utilities, and then open Printer Setup Utility. Click Add Printer. Select the device from the list. Click Add Printer. Close the Print Center or the Printer Setup Utility.
Supported utilities for Macintosh
Use features in the Macintosh printer driver
Create and use printing presets in Macintosh
Use printing presets to save the current printer driver settings for reuse. Create a printing preset 1. 2. 3. 4. 5. On the File menu, click Print. Select the driver. Select the print settings. In the Presets box, click Save As., and type a name for the preset. Click OK.
Use printing presets 1. 2. 3. On the File menu, click Print. Select the driver. In the Presets box, select the printing preset that you want to use. To use printer-driver default settings, select Factory Default.
Resize documents or print on a custom paper size
You can scale a document to fit on a different size of paper. 1. 2. 3. 4. On the File menu, click Print. Open the Paper Handling menu. In the area for Destination Paper Size, select Scale to fit paper size, and then select the size from the drop-down list. If you want to use only paper that is smaller than the document, select Scale down only.

Print a cover page

You can print a separate cover page for your document that includes a message (such as Confidential). 1. 2. 3. 4. On the File menu, click Print. Select the driver. Open the Cover Page pop-up menu, and then select whether to print the cover page Before Document or After Document. In the Cover Page Type pop-up menu, select the message that you want to print on the cover page. NOTE: To print a blank cover page, select Standard as the Cover Page Type.
Print multiple pages on one sheet of paper in Macintosh
You can print more than one page on a single sheet of paper. This feature provides a cost-effective way to print draft pages.

1. 2. 3. 4. 5. 6.

On the File menu, click Print. Select the driver. Open the Layout pop-up menu. Next to Pages per Sheet, select the number of pages that you want to print on each sheet (1, 2, 4, 6, 9, or 16). Next to Layout Direction, select the order and placement of the pages on the sheet. Next to Borders, select the type of border to print around each page on the sheet.

Use the Services menu

If the device is connected to a network, use the Services menu to obtain device and supply-status information. 1. 2. 3. 4. On the File menu, click Print. Open the Services menu. Select a maintenance task from the drop-down list, and then click Launch. The embedded Web server opens to the page that provides the information for the task that you selected. To go to various support Web sites for this device, select an Internet Services option from the dropdown list, and then click Go!.

Verify that the green light is illuminated on the network port located on the back of the product. Print a configuration page. Do not connect both a USB cable and an Ethernet cable to the product.
Install the software for the network product
To use the product on the network, install the software on a computer that is connected to the network.

Paper and print media

Understand paper and print media use Supported paper and print media sizes Special paper or print media guidelines Load paper and print media Configure trays
Understand paper and print media use
This product supports a variety of paper and other print media in accordance with the guidelines in this user guide. Paper or print media that does not meet these guidelines might cause the following problems: Poor print quality Increased jams Premature wear on the product, requiring repair
For best results, use only HP-brand paper and print media designed for laser printers or multiuse. Do not use paper or print media made for inkjet printers. Hewlett-Packard Company cannot recommend the use of other brands of media because HP cannot control their quality. It is possible for paper to meet all of the guidelines in this user guide and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and/or humidity levels, or other variables over which Hewlett-Packard has no control. CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications might cause problems for the product, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements.
Chapter 6 Paper and print media
Supported paper and print media sizes
This product supports a number of paper sizes, and it adapts to various media. NOTE: To obtain best print results, select the appropriate paper size and type in the print driver before printing.
Table 6-1 Supported paper and print media sizes
Size Letter Legal A4 Executive A3 A5 A6 B5 (JIS) 16k 16k 16k 8.5 x x x x 15 cm1 Custom Dimensions 216 x 279 mm (8.5 x 11 inches) 216 x 356 mm (8.5 x 14 inches) 210 x 297 mm (8.27 x 11.69 inches) 184 x 267 mm (7.24 x 10.51 inches) 297 x 420 mm (11.69 x 16.54 inches) 148 x 210 mm (5.83 x 8.27 inches) 105 x 148 mm (4.13 x 5.83 inches) 182 x 257 mm (7.17 x 10.12 inches) 197 x 273 mm (7.75 x 10.75 inches) 195 x 270 mm (7.7 x 10.6 inches) 184 x 260 mm (7.25 x 10.25 inches) 216 x 330 mm (8.5 x 13 inches) 107 x 152 mm (4 x 6 inches) 127 x 203 mm (5 x 8 inches) 100 x 150 mm (3.9 x 5.9 inches) Priority input tray: Minimum76 x127 mm (3 x 5 inches); Maximum216 x 356 mm (8.5 x 14 inches) Priority input tray Tray 1

The priority input tray holds up to 10 sheets of 75 g/m2 (20 lb) media or one envelope, one transparency, or one card. You can use the priority input tray to print the first page on media different from the remainder of the document. Media guides ensure that the media is correctly fed into the product and that the print is not skewed (crooked on the media). When loading media, adjust the media guides to match the width of the media that you are using.

Tray 1

Tray 1 holds up to 250 pages of 75 g/m2 (20 lb) paper, or fewer pages of heavier media (25 mm (0.9 in) or less stack height). Load media with the top forward and the side to be printed on facing down. Media guides ensure that the media feeds correctly into the product and that the print is not skewed. Tray 1 has side and rear media guides. When loading media, adjust the media guides to match the length and width of the media that you are using.
NOTE: When you add new media, make sure that you remove all of the media from the input tray and straighten the stack of new media. Do not fan the media. This reduces jams by preventing multiple sheets of media from feeding through the product at one time.

Configure trays

To set the default paper size or type from the control panel, complete the following steps. Configure trays for copy jobs 1. 2. 3. 4. 5. On the product control panel, press Setup. Use the arrow buttons to select System setup, and then press OK. Use the arrow keys to select Paper setup, and then press OK. Use the arrow keys to select either Def. paper size or Def. paper type, and then press OK. Use the arrow keys to select a default type or size for the tray, and then press OK.
NOTE: To configure the product trays for print jobs, use the printer driver. See.Change the print driver to match the media type and size on page 38.

Print tasks

This section provides information about common printing tasks. Change the print driver to match the media type and size Get help for any print option Cancel a print job Create booklets Change print-quality settings Change print density Print on special media Use different paper and print covers Print a blank first page Resize documents Select a paper size Select a paper source Select a paper type Set the print orientation Use watermarks Save toner Print on both sides of the paper (duplex printing) Print multiple pages on one sheet of paper in Windows Economy settings

Without changing the orientation, remove the printed stack from the output bin, and then straighten the stack.
Maintaining the same orientation, place the stack of media in the input tray again. The printed side should be facing down with the top edge feeding into the product first.
On the product control panel, press OK and wait for the second side to print.
Print multiple pages on one sheet of paper in Windows
You can print more than one page on a single sheet of paper.

1. 2. 3. 4. 5.

On the File menu in the software program, click Print. Select the driver, and then click Properties or Preferences. Click the Finishing tab. In the Document Options drop-down list, select the number of pages that you want to print on each sheet (1, 2, 4, 6, 9, or 16). If the number of pages is greater than 1, select the correct options for Print page borders and Page order. If you need to change the page orientation, click Portrait or Landscape.
Click OK. The product is now set to print the number of pages per sheet that you have selected.

Economy settings

EconoMode
The EconoMode setting in the product printer driver conserves toner.

Archive print

Archive print produces output that is less susceptible to toner smearing and dusting. Use archive print to create documents that you want to preserve or archive. 1. 2. 3. On the control panel, press Setup. Use the arrow buttons to select Service, and then press OK. Use the arrow buttons to select Archive print, select On or Off, and then press OK.
Load originals Use copy Copy settings Copy a book Copy photos Duplex (two-sided) copy jobs

Load originals

1. 2. Lift the flatbed scanner cover. Place the original document face-down on the flatbed scanner with the upper-left corner of the document at the corner indicated by the icon on the scanner.

Gently close the lid.

Use copy

One-touch copy

1. 2. 3. Load the document onto the flatbed scanner. Press Start Copy on the product control panel to start copying. Repeat the process for each copy.

Multiple copies

Change the number of copies for the current job 1. 2. 3. On the product control panel, press # of Copies. Use the arrow buttons to set the number of copies (between 1 and 99) that you want to make for your current job. Press Start Copy to begin copying your job. NOTE: The change in the setting remains active for about 2 minutes after the copy job has been completed. During this time, Custom settings appears on the product control-panel display. Change the default number of copies 1. 2. 3. On the product control panel, press Setup. Use the arrow buttons to select Copy setup, and then press OK. Use the arrow buttons to select Def. # of copies, and then press OK.

Clean the scanner glass

Dirty glass, from fingerprints, smudges, hair, and so on, slows down performance and affects the accuracy of special features such as fit-to-page and copy. 1. 2. Turn off the product, unplug the power cord from the electrical socket, and raise the lid. Clean the glass by using a soft, lint-free cloth or sponge that has been moistened with nonabrasive glass cleaner.
CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do not place liquids directly on the glass. They might seep under it and damage the product. 3. To prevent spotting, dry the glass by using a chamois or cellulose sponge.
Adjust the lighter/darker (contrast) setting
The lighter/darker setting affects the lightness or darkness (contrast) of the copy. Use the following procedure to change the contrast for the current copy job only. Adjust the lighter/darker setting for the current job 1. 2. 3. On the product control panel, press Lighter/Darker to see the current contrast setting. Use the arrow buttons to adjust the setting. Move the slider to the left to make the copy lighter than the original, or move the slider to the right to make the copy darker than the original. Press Start Copy to save the selection and immediately start the copy job, or press OK to save the selection without starting the job. NOTE: The change in the setting remains active for about 2 minutes after the copy job has been completed. During this time, Custom settings appears on the product control-panel display. Adjust the default lighter/darker setting NOTE: 1. 2. 3. The default lighter/darker setting affects all copy jobs.
On the product control panel, press Setup. Use the arrow buttons button to select Copy setup, and then press OK. Use the arrow buttons button to select Def. Light/dark, and then press OK.
Use the arrow buttons button to adjust the setting. Move the slider to the left to make all of the copies lighter than the original, or move the slider to the right to make all of the copies darker than the original. Press OK to save the selection.
Change copy job print density
Increasing the print density at the product control panel darkens the print on the page. 1. 2. 3. 4. 5. On the control panel, press Setup. Use the arrow buttons to select System setup, and then press OK. Use the arrow buttons to select Paper setup, and then press OK. Use the arrow buttons to select Print Density, and then press OK. Use the arrow buttons to increase or decrease the density setting, and then press OK.
Define custom copy settings
When you change the copy settings at the control panel, Custom settings appears on the control-panel display. The custom settings remain in effect for approximately 2 minutes, and then the product returns to the default settings. To immediately return to the default settings, press Cancel.

If the error persists, contact HP. See www.hp.com/support/LJM1120 or the support flyer that came in the product box. 50.2 Fuser Error Turn off then on The product has experienced an internal hardware error. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on. If the error persists, contact HP. See www.hp.com/support/LJM1120 or the support flyer that came in the product box. 50.3 Fuser Error Turn off then on The product has experienced an internal hardware error. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on. If the error persists, contact HP. See www.hp.com/support/LJM1120 or the support flyer that came in the product box. 50.8 Fuser Error Turn off then on The product has experienced an internal hardware error. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on. If the error persists, contact HP. See www.hp.com/support/LJM1120 or the support flyer that came in the product box. 50.9 Fuser Error Turn off then on The product has experienced an internal hardware error. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize.

Control panel message

Description
Recommended action If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on. If the error persists, contact HP. See www.hp.com/support/LJM1120 or the support flyer that came in the product box.
52 Scanner Error Turn off then on
The product has experienced a scanner error.
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on. If the error persists, contact HP. See www.hp.com/support/LJM1120 or the support flyer that came in the product box.

Open the print-cartridge door.
Grasp the handle on the print cartridge, and then pull the cartridge straight out to remove it.
With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the product.
Open tray 1 and remove the media stack.
With both hands, grasp the side of the jammed media that is most visible (this includes the middle), and carefully pull it free from the product.
Replace the print cartridge and close the print-cartridge door.
Clear jams from the output bin
CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. With both hands, grasp the side of the jammed media that is most visible (this includes the middle), and carefully pull it free from the product.
Clear jams from the print-cartridge area
CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. When removing jammed media, pull the jammed media straight away from the product. Pulling jammed media out of the product at an angle can damage the product. 1. Open the print-cartridge door, and remove the print cartridge.

CAUTION: 2.

To prevent damage to the print cartridge, minimize its exposure to direct light.

Avoid repeated jams

Verify that the input tray is not overfilled. The input tray capacity varies depending on the type of print media that you are using. Verify that the media guides are properly adjusted. Check that the input tray is securely in place. Do not add print media into the input tray while the product is printing. Use only HP-recommended media types and sizes. Do not fan media prior to loading it in a tray. To loosen the ream, hold it firmly in both hands and twist the media by rotating your hands in the opposite direction. Do not let print media stack up in the output bin. The print media type and the amount of toner used affect the output bin capacity. Check the power connection. Make sure that the power cord is firmly connected to both the product and the power supply box. Plug the power cord into a grounded power outlet.
Solve image-quality problems

Print problems

Print quality problems
Occasionally, you might encounter problems with print quality. The information in the following sections helps you identify and resolve these issues. General print-quality issues The following examples depict letter-size paper that has passed through the product short-edge-first. These examples illustrate problems that would affect all of the pages that you print. The topics that follow list the typical cause and solution for each of these examples.
Problem Print is light or faded. Cause The media might not meet HP specifications. The print cartridge might be defective. If you use a non-HP print cartridge, no messages appear on the product control panel. Solution Use media that meets HP specifications. Replace the print cartridge. See Print cartridge on page 73. If the print cartridge is not low or empty, inspect the toner roller to see if the roller is damaged. If it is, replace the print cartridge. If the whole page is light, the print density adjustment is too light or EconoMode might be turned on. Toner specks appear. The media might not meet HP specifications. The paper path might need cleaning. Adjust the print density, and disable EconoMode in the product Properties. Use media that meets HP specifications. Clean the paper path. See Clean the paper path on page 75.

Ink, glue, correction fluid, or an unwanted substance might be on the flatbed scanner. The power to the product might have fluctuated.
Clean the flatbed scanner. See Clean the scanner glass on page 65. Reprint the job. Verify that the quality settings are correct. See the product software Help for more information about changing the settings.
Copies are too light or dark.
The printer driver or product software settings may be incorrect.

Text is unclear.

Verify that the quality settings are correct. Verify that the EconoMode setting is off. See the product software Help for more information about changing the settings.
Problem Poor print quality or toner adhesion Dropouts, jamming, or curl Cause The paper is too moist, too rough, too heavy or too smooth, or it is embossed or from a faulty paper lot. The paper has been stored incorrectly. The paper has variability from one side to the other. Excessive curl The paper is too moist, has the wrong grain direction, or is of short-grain construction The paper varies from side-to-side. Jamming, damage to paper Problems with feeding The paper has cutouts or perforations. The paper has ragged edges. The paper varies from side-to-side. The paper is too moist, too rough, too heavy or too smooth, has the wrong grain direction, or is of short-grain construction or it is embossed or from a faulty paper lot. Print is skewed (crooked). The media guides might be incorrectly adjusted. Solution Try another kind of paper, between 100 and 250 Sheffield, 4 to 6% moisture content. Store paper flat in its moisture-proof wrapping. Turn the paper over. Use long-grain paper. Turn the paper over. Use paper that is free of cutouts or perforations. Use high-quality paper that is made for laser printers. Turn the paper over. Try another kind of paper, between 100 and 250 Sheffield, 4 to 6% moisture content. Use long-grain paper. Remove all media from the input tray, straighten the stack, and then load the media in the input tray again. Adjust the media guides to the width and length of the media that you are using and try printing again. Remove some of the media from the tray. See Load paper and print media on page 35. Verify that the media is not wrinkled, folded, or damaged. Try printing on media from a new or different package. If Manual appears on the product control-panel display, press OK to print the job. Verify that the product is not in manual feed mode and print your job again.

Print cartridge limited warranty statement 113

HP Customer Care

Online Services
For 24-hour access to updated HP device-specific software, product information, and support information through an Internet connection, go to the Web site: www.hp.com/support/LJM1120. HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop computing and printing products. Go to instantsupport.hp.com.

Telephone support

HP provides free telephone support during the warranty period. For the telephone number for your country/region, see the flyer that shipped with the device, or visit www.hp.com/support/. Before calling HP, have the following information ready: the product name and serial number, the date of purchase, and a description of the problem.
Software utilities, drivers, and electronic information
www.hp.com/go/LJM1120_software The Web page for the drivers is in English, but you can download the drivers themselves in several languages.
HP direct ordering for accessories or supplies
United States: www.hp.com/sbso/product/supplies. Canada: www.hp.ca/catalog/supplies Europe: www.hp.com/go/ljsupplies Asia-Pacific: www.hp.com/paper/
To order genuine HP parts or accessories, go to the HP Parts Store at www.hp.com/buy/parts (U.S. and Canada only), or call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).

HP service information

To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada). Outside the United States and Canada, call the customer support number for your country/region. See the flyer that shipped in the box with the device.

HP service agreements

Call 1-800-HPINVENT (1-800-474-6836 (U.S.)) or 1-800-268-1221 (Canada). Or, go to the HP SupportPack and CarepaqTM Services Web site at www.hpexpress-services.com/10467a. For extended service, call 1-800-446-0522.
HP support and information for Macintosh computers
Go to www.hp.com/go/macosx for Macintosh OS X support information and HP subscription service for driver updates.
114 Appendix B Service and support
Go to www.hp.com/go/mac-connect for products that are designed specifically for the Macintosh user.

HP Customer Care 115

HP maintenance agreements
HP has several types of maintenance agreements that meet a wide range of support needs. Maintenance agreements are not part of the standard warranty. Support services may vary by area. Check with your local HP dealer to determine the services available to you.

Repacking the device

If HP Customer Care determines that your device needs to be returned to HP for repair, follow the steps below to repack the device before shipping it. CAUTION: Shipping damage as a result of inadequate packing is the customers responsibility. 1. Remove and retain the print cartridge. CAUTION: It is extremely important to remove the print cartridge before shipping the device. A print cartridge that remains in the device during shipping will leak and entirely cover the device engine and other parts with toner. To prevent damage to the print cartridge, avoid touching the roller on it, and store the print cartridge in its original packing material or so that it is not exposed to light. 2. 3. 4. Remove and retain the power cable, interface cable, and optional accessories. If possible, include print samples and 50 to 100 sheets of paper or other print media that did not print correctly. In the U.S., call HP Customer Care to request new packing material. In other areas, use the original packing material, if possible. Hewlett-Packard recommends insuring the equipment for shipment.

Environmental product stewardship program
Protecting the environment
Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment.

Ozone production

This product generates no appreciable ozone gas (O3).
Power usage drops significantly while in Ready/Sleep mode, which saves natural resources and saves money without affecting the high performance of this product. To determine the ENERGY STAR qualification status for this product see the Product Data Sheet or Specifications Sheet. Qualified products are also listed at: http://www.hp.com/hpinfo/globalcitizenship/environment/productdesign/ecolabels.html

Toner consumption

EconoMode uses less toner, which might extend the life of the print cartridge.

Paper use

This products duplex feature (two-sided printing) and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands on natural resources.
122 Appendix D Regulatory information

Plastics

Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the products life.
HP LaserJet print supplies
Its easy to return and recycle your empty HP LaserJet print cartridgesfree of chargewith HP Planet Partners. Multilingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package. You help reduce the toll on the environment further when you return multiple cartridges together rather than separately. HP is committed to providing inventive, high-quality products and services that are environmentally sound, from product design and manufacturing to distribution, customer use and recycling. When you participate in the HP Planet Partners program, we ensure your HP LaserJet print cartridges are recycled properly, processing them to recover plastics and metals for new products and diverting millions of tons of waste from landfills. Since this cartridge is being recycled and used in new materials, it will not be returned to you. Thank you for being environmentally responsible! NOTE: Use the return label to return original HP LaserJet print cartridges only. Please do not use this label for HP inkjet cartridges, non-HP cartridges, refilled or remanufactured cartridges or warranty returns. For information about recycling your HP inkjet cartridges please go to http://www.hp.com/ recycle.

conforms to the following Product Specifications: IEC 60950-1:2001 / EN60950-1: 2001 +A11 IEC 60825-1:1993 +A1 +A2 / EN 60825-1:1994 +A1 +A2 (Class 1 Laser/LED Product) GB4943-2001 CISPR22:2005 / EN55022:2006 Class B1) EN 61000-3-2:2000 +A2 EN 61000-3-3:1995 +A1 EN 55024:1998 +A1 +A2 FCC Title 47 CFR, Part 15 Class B / ICES-003, Issue 4 GB9254-1998, GB17625.1-2003
Supplementary Information: The product herewith complies with the requirements of the EMC Directive 2004/108/EC and the Low Voltage Directive 2006/95/EC and carries the CE-Marking accordingly. This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems. 2) For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the product name or the product number(s). Boise, Idaho , USA August 2007 For regulatory topics only: European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE / Standards Europe,, Herrenberger Strasse 140, , D-71034, Bblingen, (FAX: +49-7031-14-3143) USA Contact: Product Regulations Manager, Hewlett-Packard Company,, PO Box 15, Mail Stop 160, Boise, ID 83707-0015, , (Phone: 208-396-6000)
126 Appendix D Regulatory information

Safety statements

Laser safety
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The device is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Since radiation emitted inside the device is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation. WARNING! Using controls, making adjustments, or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation.

grayscale Shades of gray that represent light and dark portions of an image when color images are converted to grayscale; colors are represented by various shades of gray. halftone An image type that simulates grayscale by varying the number of dots. Highly colored areas consist of a large number of dots, while lighter areas consist of a smaller number of dots. HP Director A software program that is used when working with documents on a Macintosh computer.
link A connection to a program or device that can be used to send information from the product software to other programs, such as e-mail, electronic fax, and OCR links. optical character recognition (OCR) software OCR software converts an electronic image of text, such as a scanned document, into a form that word processor, spreadsheet, and database programs can use. pixels per inch (ppi) A measurement of resolution that is used for scanning. Generally, more pixels per inch result in a higher resolution, more visible detail in the image, and a larger file size. printer driver A printer driver is a program that software programs use to gain access to a products features. A printer driver translates a software programs formatting commands (such as page breaks and font selection) into a printer language (such as PostScript or PCL), and then sends the print file to the product. Readiris An optical character recognition (OCR) program that was developed by I.R.I.S. and that is included with the product software. resolution The sharpness of an image, measured in dots per inch (dpi). The higher the dpi, the greater the resolution. ENWW Glossary 131
surge protector A device that protects a power supply and communications lines from electrical surges. TWAIN An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAINcompliant program, a scan can be initiated from within the program. URL Uniform resource locator, the global address of documents and resources on the Internet. The first part of the address indicates what protocol to use, the second part specifies the IP address or the domain name where the resource is located. USB Universal serial bus (USB) is a standard that was developed by the USB Implementers Forum, Inc., to connect computers and peripherals. USB is designed to concurrently connect a single computer USB port to multiple peripherals. watermarks A watermark adds background text to a document that is being printed. For example, Confidential can be printed in the background text of a document to indicate that the document is confidential. A selection can be made from a set of predefined watermarks, and the font, size, angle, and style can be changed. The product can place the watermark on the first page only or all pages. WIA Windows Imaging Architecture (WIA) is an imaging architecture that is available in Windows Me and Windows XP. A scan can be initiated from within these operating systems by using a WIA-compliant scanner.