HP Officejet 4300
HP Officejet 4300 Printer, size: 15.1 MB
HP Officejet 4300 Quick Start
HP Officejet 4300 ALL-IN-one Setup Guide
HP Officejet 4300 ALL-IN-ONE
"User guide - For the Officejet 4300 All-in-One Series (Tradition"
Part Number: Q8081-90133
Here you can find all about HP Officejet 4300, for example driver and all in one series, driver xp, manual, offline, ink, troubleshooting, series installation. You can also write a review.
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User reviews and opinions
|Alexander||12:37pm on Thursday, November 4th, 2010|
|I have had this Canon Pixma iP4300 Photo printer less than a year and it will not print anything with black ink. Not had a great deal of luck with printers over the years.|
|Edeus||7:33pm on Tuesday, October 26th, 2010|
|the ip 4300 is an absolute bargain, i have been using the printer for almost a month and printing quality is nothing short of amazing.|
|sekopunt_pr||2:02am on Tuesday, October 26th, 2010|
|BUYERS COMMENTS THIS WAS ONE PRINTER I HAD BOUGHT TO FIND IT WAS FLIMSY AND IT WENT WRONG IN NO-TIME DID NOT LIKE THIS PRINTER AT ALL POOR I HAVE STIL... Great value printer I am at complete variance with the previous reviewer. I have been using my PIXMA 43000 for over year and have had NO problems.|
|snjnpa||8:36am on Friday, October 1st, 2010|
|This printer is the best photo printer I have ever owned. I bought it for only $79.99 after $20 mail in rebate. I have seen it for $99.|
|mohd shafiq abbasi||9:15am on Friday, September 10th, 2010|
|Serves well as a home/office printer. Lots of settings to choose from, I particularly like how you can set a time for the quiet feature. Serves well as a home/office printer. Lots of settings to choose from, I particularly like how you can set a time for the quiet feature. Like the printer Good cd print The chips are a bad addition to a good printer Chips gone bad 3x sofar|
|Bukshi111||12:52pm on Tuesday, July 27th, 2010|
|Piece of carp It broke after 2 weeks of use.Canon recalled the item and replaced it with the awesome i4600. One of the worst pieces of technology I have ever owned Coming off a Canon S600 that I owned for nearly 7 years.|
|andrewdied||3:17am on Tuesday, June 8th, 2010|
|From almost new, my Canon Pixma iP4300 printer started continuous flashing cyan cartridge, despite replacing new cartridge twice. I bought this Canon Pixma iP4300printer for its combination of ratings , ink thrift and the auto duplex printing facility.|
|petero||7:47am on Saturday, May 29th, 2010|
|Price, Value, Quality, Durability, Style, Size.... None whatsoever Price, Value, Quality, Durability, Style, Size.... None whatsoever|
Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.
HP Officejet 4300 All-in-One series
Copyright 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under copyright laws.
Immigration papers Selective service papers Identification badges, cards, or insignias Governmental stamps: Postage stamps Food stamps Checks or drafts drawn on Governmental agencies Paper currency, travelers checks, or money orders Certificates of deposit Copyrighted works
Use only with the power adapter supplied by HP. Warning 1 This equipment will be inoperable when main power fails. Warning 2 The handset ear cap used with this product may attract dangerous objects like pins, staples, or needles. Take care to avoid harm that might occur from the retention of dangerous objects on the ear piece of the handset.
Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Windows, Windows NT, Windows ME, Windows XP, and Windows 2000 are U.S. registered trademarks of Microsoft Corporation. Intel and Pentium are registered trademarks of Intel Corporation. Energy Star and Energy Star logo are US registered marks of the United States Environmental Protection Agency. Publication number: Q8081-90101 February 2006
Warning To prevent fire or shock hazard, do not expose this product to rain or any type of moisture. Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. Warning hazard 1. 2. Potential shock
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes. Note: Regulatory information can be found in Technical information.
4. 5. 6. 7.
8. It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first. Governmental paper or documents: Passports
Read and understand all instructions in the Setup Guide. Use only a grounded electrical outlet when connecting the device to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. Observe all warnings and instructions marked on the product. Unplug this product from wall outlets before cleaning. Do not install or use this product near water or when you are wet. Install the product securely on a stable surface. Install the product in a protected location where no one can step on or trip over the power cord, and where the power cord will not be damaged. If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see Troubleshooting information in this User Guide. No operator-serviceable parts inside. Refer servicing to qualified service personnel. Use in a well-ventilated area.
HP All-in-One overview...3 The HP All-in-One at a glance...3 Control panel features....4 Menu overview...6 Text and symbols....7 Use the software....Find more information... 11 Sources of information...11 Use the onscreen Help....Finish setting up the HP All-in-One.. 19 Set your preferences....19 Connection information....20 Fax setup....Load originals and load paper...45 Load originals...45 Choose papers for printing and copying...46 Load paper....47 Avoid paper jams...Print from your computer....53 Print from a software application...53 Change the print settings...54 Stop a print job....Use the fax features...57 Send a fax...57 Receive a fax....60 Print reports....65 Stop faxing...Use the copy features...67 Make a copy....67 Change the copy settings...67 Stop copying....Use the scan features.... 69 Scan an image....69 Stop scanning...Maintain the HP All-in-One...71 Clean the HP All-in-One....71 Print a self-test report...74 Work with print cartridges...Order supplies....81 Order paper, or other media...81 Order print cartridges....81 Order other supplies...Troubleshooting information....83 View the Readme file....83 Setup troubleshooting...84
Operational troubleshooting...HP warranty and support...109 Warranty....109 Get support and other information from the Internet..111 Before you call HP customer support...111 Access your serial number and service ID...111 Call in North America during warranty...112 Call elsewhere in the world...112 HP Quick Exchange Service (Japan)... 114 Call HP Korea customer support..114 Prepare the HP All-in-One for shipment...114 Pack the HP All-in-One....Technical information...117 System requirements...117 Paper specifications...117 Print specifications....118 Copy specifications...118 Fax specifications....119 Scan specifications...119 Physical specifications...119 Power specifications...120 Environmental specifications...120 Memory specifications...120 Environmental product stewardship program...120 Regulatory notices....121 Declaration of conformity (European Economic Area)..125 HP Officejet 4300 All-in-One series declaration of conformity..126 Index....127
Case B: Set up the HP Allin-One with DSL
Case C: Set up the HP Allin-One with a PBX phone system or an ISDN line Case D: Fax with a distinctive ring service on the same line Case E: Shared voice/fax line
Case C: Set up the HP All-in-One with a PBX phone system or an ISDN line Case D: Fax with a distinctive ring service on the same line Case E: Shared voice/fax line
Case F: Shared voice/fax line with voice mail
Chapter 3 (continued)
Other equipment/ services sharing your fax line (You answered Yes to question 5 only.) Voice calls and computer dial-up modem (You answered Yes to questions 4 and 5 only.) Voice calls and answering machine (You answered Yes to questions 4 and 6 only.) Voice calls, computer dialup modem, and answering machine (You answered Yes to questions 4, 5, and 6 only.) Voice calls, computer dialup modem, and voice mail service (You answered Yes to questions 4, 5, and 7 only.)
Recommended fax setup for parallel-type phone systems modem (no voice calls received) Case H: Shared voice/fax line with computer dial-up modem
Recommended fax setup for serial-type phone systems
Case I: Shared voice/fax line with answering machine
Case J: Shared voice/fax line with computer dial-up modem and answering machine
Case K: Shared voice/fax line with computer dial-up modem and voice mail
For additional fax setup information, in specific countries/regions, see the Fax Configuration website listed below. Austria Germany Switzerland (French) Switzerland (German) United Kingdom www.hp.com/at/faxconfig www.hp.com/de/faxconfig www.hp.com/ch/fr/faxconfig www.hp.com/ch/de/faxconfig www.hp.com/uk/faxconfig
Case A: Separate fax line (no voice calls received) If you have a separate phone line on which you receive no voice calls, and you have no other equipment connected on this phone line, set up the HP All-in-One as described in this section.
Back view of the HP All-in-One
Telephone wall jack Use the phone cord supplied in the box with the HP All-in-One to connect to the "1-LINE" port
When the phone rings, your answering machine will answer after the number of rings you have set, and then play your recorded greeting. The HP All-in-One monitors the call during this time, "listening" for fax tones. If incoming fax tones are detected, the HP All-in-One will emit fax reception tones and receive the fax; if there are no fax tones, the HP All-in-One stops monitoring the line and your answering machine can record a voice message. Case J: Shared voice/fax line with computer dial-up modem and answering machine If you receive both voice calls and fax calls at the same phone number, and you also have a computer dial-up modem and answering machine connected on this phone line, set up the HP All-in-One as described in this section. Since your computer dial-up modem shares the phone line with the HP All-in-One, you will not be able to use both your modem and the HP All-in-One simultaneously.
For example, you cannot use the HP All-in-One for faxing if you are using your computer dial-up modem to send an e-mail or access the Internet. There are two different ways to set the HP All-in-One with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports. If your computer has only one phone port, you will need to purchase a parallel splitter (also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.)
7 Telephone wall jack "IN" phone port on your computer "OUT" phone port on your computer Telephone (optional) Answering machine Computer with modem Use the phone cord supplied in the box with the HP All-in-One to connect to the "1LINE" port
To set up the HP All-in-One on the same phone line as a computer with two phone ports 1. Remove the white plug from the port labeled 2-EXT on the back of the HP All-inOne. 2. Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back of the HP All-in-One. 3. Unplug your answering machine from the telephone wall jack, and connect it to the port labeled 2-EXT on the back of the HP All-in-One. Note If you do not connect your answering machine directly to the HP Allin-One, fax tones from a sending fax machine might be recorded on your answering machine, and you probably will not be able to receive faxes with the HP All-in-One. 4. Using the phone cord supplied in the box with the HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled 1LINE on the back of the HP All-in-One. Note If you do not use the supplied cord to connect from the telephone wall jack to the HP All-in-One, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 5. (Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the "OUT" port. Note If your answering machine does not let you connect an external phone, you can purchase and use a parallel splitter (also known as a coupler) to connect both the answering machine and telephone to the HP All-in-One. You can use standard phone cords for these connections. 6. If your modem software is set to receive faxes to your computer automatically, turn off that setting. Note If you do not turn off the automatic fax reception setting in your modem software, the HP All-in-One will not be able to receive faxes. 7. 8. 9. Set the Answer Mode to AnswerMachine. Set your answering machine to answer after a low number of rings. Change the Rings to Answer setting on the HP All-in-One to the maximum number of rings supported by your device. (The maximum number of rings varies by country/region.) 10. Run a fax test. When the phone rings, your answering machine will answer after the number of rings you have set, and then play your recorded greeting. The HP All-in-One monitors the call during this time, "listening" for fax tones. If incoming fax tones are detected, the HP All-in-One will emit fax reception tones and receive the fax; if there are no fax
tones, the HP All-in-One stops monitoring the line and your answering machine can record a voice message. Case K: Shared voice/fax line with computer dial-up modem and voice mail If you receive both voice calls and fax calls at the same phone number, use a computer dial-up modem on the same phone line, and subscribe to a voice mail service through your telephone company, set up the HP All-in-One as described in this section. Note You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be available to respond in person to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing. Since your computer dial-up modem shares the phone line with the HP All-in-One, you will not be able to use both your modem and the HP All-in-One simultaneously. For example, you cannot use the HP All-in-One for faxing if you are using your computer dial-up modem to send an e-mail or access the Internet. There are two different ways to set up the HP All-in-One with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports. If your computer has only one phone port, you will need to purchase a parallel splitter (also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.)
To set up the HP All-in-One on the same phone line as a computer with two phone ports 1. Remove the white plug from the port labeled 2-EXT on the back of the HP All-inOne. 2. Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back of the HP All-in-One. 3. Connect a phone to the "OUT" port on the back of your computer dial-up modem. 4. Using the phone cord supplied in the box with the HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled 1LINE on the back of the HP All-in-One. Note If you do not use the supplied cord to connect from the telephone wall jack to the HP All-in-One, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 5. If your modem software is set to receive faxes to your computer automatically, turn off that setting. Note If you do not turn off the automatic fax reception setting in your modem software, the HP All-in-One will not be able to receive faxes. 6. 7. Set the Answer Mode to Tel. Run a fax test.
You must be available to respond in person to incoming fax calls, or the HP All-in-One cannot receive faxes.
Change settings on the HP All-in-One to receive faxes
In order to receive faxes successfully, you need to change some settings on the HP All-in-One. If you are unsure which setting to choose for a specific fax option, see the fax setup information in the previous sections. Set the answer mode Set the number of rings before answering Change the answer ring pattern for distinctive ringing
Set the answer mode The answer mode determines whether the HP All-in-One answers incoming calls or not. The following modes are available: Fax The HP All-in-One will automatically answer incoming calls and receive faxes after the number of rings specified by the Rings to Answer setting. This is the default setting. The HP All-in-One automatically answers all incoming calls using the Rings to Answer setting. If the call is a fax call, the HP All-in-One will receive the fax. If the call is a voice call, the HP All-in-One will create a special ring to indicate it is a voice call. You will need to answer the incoming voice call using the attached handset. Note If the HP All-in-One determines the call is a voice call, only the HP All-in-One will ring with the special ring tone. The other phones on the same phone line will not ring at all. You will not be able to pick up the voice call using the other phones. Tel AnswerMachine The HP All-in-One will not answer calls. You will need to receive faxes manually. The HP All-in-One will monitor the line when an incoming call is answered by a person or by the answering machine. If the HP All-in-One detects fax tones on the line, the HP All-in-One receives the fax.
FaxTel (handset model only)
To set the answer mode 1. Press Answer Mode to scroll through the available modes on the HP All-in-One. 2. When the appropriate option for your setup is shown on the display, press OK to select it. Set the number of rings before answering If you set the Answer Mode to Fax, FaxTel (handset model only), or AnswerMachine you can specify how many rings should occur before the HP All-inOne automatically answers the incoming call.
Load originals and load paper
You can load many different types and sizes of paper in the HP All-in-One, including letter or A4 paper, photo paper, transparencies, and envelopes. By default, the HP Allin-One is set to detect the size and type of paper you load in the input tray automatically and then adjust its settings to generate the highest quality output for that paper. If you are using special papers, such as photo paper, transparency film, envelopes, or labels, or if you experience poor print quality using the Automatic setting, you can manually set the paper size and type for print and copy jobs. Load originals Choose papers for printing and copying Load paper Avoid paper jams
You can copy, scan, or fax a single- or multiple-page letter-, A4-, or legal-size document by placing it in the document feeder tray. Caution In areas of high humidity and temperature; avoid putting photo originals through the automatic document feeder. They could become jammed and damage your photos. Tip To avoid scratches or other damage to your original photos, place your photo in a transparent photo sleeve before loading.
To load an original in the document feeder tray 1. Load your original print side down and top first in the center of the document feeder tray. Slide the paper into the automatic document feeder until you hear a beep or see a message on the display indicating that the HP All-in-One detected the pages you loaded. The automatic document feeder holds a maximum of 20 sheets of plain paper.
Tip For more help on loading originals in the automatic document feeder, refer to the diagram engraved in the document feeder tray.
Slide the paper guides inward until they stop at the left and right edges of the paper.
Choose papers for printing and copying
You can use different types and sizes of paper in the HP All-in-One. Review the following recommendations to get the best printing and copying quality. Whenever you change paper types or sizes, remember to change those settings. Recommended papers for printing and copying Papers to avoid
Recommended papers for printing and copying
If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. If you are printing photos, for example, load HP Premium or HP Premium Plus photo paper in the input tray. Note 1 This device supports 10 x 15 cm (4 x 6 inch) with tab, A4-, letter-, and legal- (US only) size paper only. Note 2 To achieve a borderless print, you must use 10 x 15 cm (4 x 6 inch) paper with tab. The HP All-in-One prints to the edge of three sides of the paper. When you remove the tab from the fourth side, you have a borderless print. To order HP papers and other supplies, go to www.hp.com/learn/suresupply. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. Note At this time, this portion of the HP website is available in English only.
Papers to avoid
Using paper that is too thin or too thick, paper that has a slick texture, or paper that stretches easily can cause paper jams. Using paper that has a heavy texture or does not accept ink can cause printed images to smear, bleed, or not fill in completely. Papers to avoid for all print and copy jobs Any size paper other than those listed in the Technical specifications chapter. For more information, see Technical information. Paper with cutouts or perforations (unless specifically designed for use with HP inkjet devices). Highly textured stock, such as linen. It might not print evenly, and the ink can bleed into these papers.
Extremely smooth, shiny, or coated papers not specifically designed for the HP All-in-One. They can jam the HP All-in-One or repel the ink. Multi-part forms, such as duplicate and triplicate forms. They can wrinkle or get stuck, and the ink is more likely to smear. Envelopes with clasps or windows. They can get stuck in the rollers and cause paper jams. Banner paper. 10 x 15 cm (4 x 6 inch) photo paper with or without tabs.
Additional papers to avoid when copying Envelopes. Transparency film other than HP Premium Inkjet Transparency Film or HP Premium Plus Inkjet Transparency Film. Iron-On Transfers. Greeting card paper.
This section describes the procedure for loading different types and sizes of paper into the HP All-in-One for your copies, printouts, or faxes. Tip To help prevent rips, wrinkles, and curled or bent edges, store all paper flat in a resealable bag. If the paper is not stored properly, extreme changes in temperature and humidity might result in curled paper that does not work well in the HP All-in-One. Load full-size paper Load 10 x 15 cm (4 x 6 inch) photo paper Load index cards Load envelopes Load other types of paper
Once you hear the dial tone, enter the number by using the keypad on the control panel. Follow any prompts that might occur. Tip If you are using a calling card to send a fax and you have your calling card PIN stored as a speed dial, when prompted to enter your PIN, press Speed Dial or a one-touch speed dial button to select the speed dial entry where you have your PIN stored. Your fax is sent when the receiving fax machine answers.
Receive a fax
Depending on the Answer Mode you select, the HP All-in-One can receive faxes automatically or manually. If you select the Fax (the default setting), FaxTel or AnswerMachine mode, the HP All-in-One will automatically answer incoming calls and receive faxes after the number of rings specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings.) If the HP All-in-One is in Tel mode, you will need to receive faxes manually. You can receive faxes manually from a phone that is: Directly connected to the HP All-in-One (on the 2-EXT port) On the same telephone line, but not directly connected to the HP All-in-One
If you receive a legal-size fax and the HP All-in-One is not currently set to use legalsize paper, the device reduces the fax so that it fits on the paper that is loaded in the HP All-in-One. If you have disabled the Automatic Reduction feature, the HP All-inOne prints the fax on two pages. Receive a fax manually Set up backup fax reception Reprint received faxes from memory Forward faxes to another number Block junk fax numbers
Receive a fax manually
When you are on the phone, the person you are speaking with can send you a fax while you are still connected. This is referred to as manual faxing. Use the instructions in this section to receive a manual fax. Note If the HP All-in-One has a handset, you can pick it up to talk or listen for fax tones. To receive a fax manually 1. Make sure the HP All-in-One is turned on and you have paper loaded in the input tray. 2. Remove any originals from the document feeder tray. 3. Set the Rings to Answer setting to a high number to allow you to answer the incoming call before the HP All-in-One answers. Or, press Answer Mode repeatedly until the Tel mode appears so the HP All-in-One manually receives a fax.
60 HP Officejet 4300 All-in-One series
If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine. When you hear fax tones from a sending fax machine, do the following: a. Press Start Black or Start Color on the control panel of the HP All-in-One. b. When prompted, press 2 to select Fax Receive. c. After the HP All-in-One begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission.
To replace the print cartridges 1. Make sure the HP All-in-One is on. Caution If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. You might damage the HP All-in-One if the print cartridges are not docked safely on the right side when you try to remove them. 2. Open the print cartridge door. The print carriage should move to the far right side of the HP All-in-One. If the print carriage does not move to the right side, close the door. Then, turn the HP All-in-One off, and then on again.
Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it. If you are replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. If you are replacing the black print cartridge, remove the print cartridge from the slot on the right.
Print cartridge slot for the tri-color print cartridge Print cartridge slot for the black print cartridges
Pull the print cartridge toward you out of its slot. If you are removing the print cartridge because it is low or out of ink, recycle the print cartridge. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges free of charge. For more information, go to the following website: www.hp.com/recycle Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab.
Caution Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.
Slide the new print cartridge forward into the empty slot. Then gently push on the upper part of the print cartridge forward until it clicks into the socket. If you are installing the tri-color print cartridge, slide it into the left slot. If you are installing a black print cartridge, slide it into the right slot.
Close the print cartridge door.
9. If you installed a new print cartridge, the print cartridge alignment process begins. 10. Make sure you have plain paper loaded in the input tray, and then press OK.
User Guide 77
The HP All-in-One prints a print cartridge alignment sheet. 11. Load the print cartridge alignment sheet print side down and top first in the center of the document feeder tray, and then press OK. The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.
Align the print cartridges
The HP All-in-One prompts you to align cartridges every time you install or replace a print cartridge. You can also align the print cartridges at any time from the control panel or by using the software you installed with the HP All-in-One. Aligning the print cartridges ensures high-quality output. Note If you remove and reinstall the same print cartridge, the HP All-in-One will not prompt you to align the print cartridges. The HP All-in-One remembers the alignment values for that print cartridge, so you do not need to realign the print cartridges. To align the print cartridges from the control panel when prompted 1. Load letter, A4, or legal unused plain white paper into the input tray. Note If you have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again. If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. 2. The HP All-in-One prints a print cartridge alignment sheet. Load the print cartridge alignment sheet print side down and top first in the center of the document feeder tray, and then press OK. The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.
86 HP Officejet 4300 All-in-One series
If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause Protective tape is covering the print cartridges.
Solution Check each print cartridge. The tape might have been removed from the copper-colored contacts, but still might cover the ink nozzles. If the tape is still covering the ink nozzles, carefully remove the tape from the print cartridges. Do not touch the ink nozzles or the copper-colored contacts. Reinsert the print cartridges and verify that they are fully inserted and locked in place. For more information about installing print cartridges, see Replace the print cartridges. Cause The contacts on the print cartridge are not touching the contacts in the print carriage. Solution Remove and then reinsert the print cartridges. Verify that they are fully inserted and locked in place. For more information about installing print cartridges, see Replace the print cartridges. Cause The print cartridge or sensor is defective.
Solution Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
The HP All-in-One does not print Solution If the HP All-in-One and computer are not communicating with each other, try the following: Look at the display on the HP All-in-One. If the display is blank and the light next to the On button is not lit, the HP All-in-One is turned off. Make sure the power cord is firmly connected to the HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-in-One. Make sure the print cartridges are installed. Make sure you have paper loaded in the input tray. Check that the HP All-in-One does not have a paper jam. Check that the print carriage is not jammed. Open the print cartridge door to access the print carriage area. Remove any objects that are blocking the print carriage, including any packing materials. Turn the HP All-in-One off and then turn it on again. Check that the HP All-in-One print queue is not paused (Windows) or stopped (Mac). If it is, choose the appropriate setting to resume printing. For
more information about accessing the print queue, see the documentation that came with the operating system installed on your computer. Check the USB cable. If you are using an older cable, it might not be working properly. Try connecting it to another product to see if the USB cable works. If you experience problems, the USB cable might need to be replaced. Also verify that the cable does not exceed 3 meters (9.8 feet) in length. Make sure your computer is USB ready. Some operating systems, such as Windows 95 and Windows NT, do not support USB connections. Check the documentation that came with your operating system for more information. Check the connection from the HP All-in-One to your computer. Verify that the USB cable is securely plugged into the USB port on the back of the HP All-in-One. Make sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn the HP All-in-One off and then on again.
Fax tones are recorded on my answering machine Solution When you have an answering machine on the same phone line you use for fax calls, try connecting the answering machine directly to the HP All-in-One as described in Fax setup. If you do not connect the answering machine as recommended, fax tones might be recorded on your answering machine. Make sure the HP All-in-One is set to receive faxes automatically and that the Rings to Answer setting is correct. The number of rings to answer for the HP All-in-One should be greater than the number of rings to answer for the answering machine. If the answering machine and the HP All-in-One are set to the same number of rings to answer, both devices will answer the call and fax tones will be recorded on the answering machine. Set your answering machine to a low number of rings and the HP All-in-One to answer in the maximum number of rings supported. (The maximum number of rings varies by country/region.) In this setup, the answering machine will answer the call and the HP All-in-One will monitor the line. If the HP All-in-One detects fax tones, the HP All-in-One will receive the fax. If the call is a voice call, the answering machine will record the incoming message. For more information, see Set the number of rings before answering.
The phone cord that came with my HP All-in-One is not long enough Solution If the phone cord that came with the HP All-in-One is not long enough, you can use a coupler to extend the length. You can purchase a coupler at an electronics store that carries phone accessories. You will also need another phone cord, which can be a standard phone cord that you might already have in your home or office. Tip If the HP All-in-One came with a 2-wire phone cord adaptor, you can use it with a 4-wire phone cord to extend the length. For information on using the 2-wire phone cord adaptor, see the documentation that came with it. To extend your phone cord 1. Using the phone cord supplied in the box with the HP All-in-One, connect one end to the coupler, then connect the other end to the port labeled 1-LINE on the back of the HP All-in-One. 2. Connect another phone cord to the open port on the coupler and to the telephone wall jack, as shown below.
Telephone wall jack Coupler Use the phone cord supplied in the box with the HP All-in-One to connect to the "1-LINE" port
This section contains information on paper and print cartridge troubleshooting. The troubleshooting section in the onscreen Help contains more complete troubleshooting tips for some of the most common issues associated with the HP Allin-One. For more information, see Use the onscreen Help. If you have Internet access, you can get help from the HP website at www.hp.com/ support. The website also provides answers to frequently asked questions.
Digital image processing Up to 99 copies from original (varies by model) Digital zoom: from 25 to 400% (varies by model) Type Black Scan resolution (dpi)* up to 600 x 1200
(continued) Mode Type Color Normal Black Color Fast Black Color * Maximum at 400% scaling. Scan resolution (dpi)* up to 600 x 1200 up to 300 x 300 up to 300 x 300 up to 300 x 300 up to 300 x 300 Technical information
Walk-up black-and-white and color fax capability. Up to 100 speed dials (varies by model). Up to 200-page memory (varies by model, based on ITU-T Test Image #1 at standard resolution). More complicated pages or higher resolution takes longer and uses more memory. Manual fax send and receive. Automatic busy redial up to five times (varies by model). Automatic no-answer redial one time (varies by model). Confirmation and activity reports. CCITT/ITU Group 3 fax with Error Correction Mode. 33.6 Kbps transmission. Ring detect with automatic fax/answering machine switching. Photo (dpi) Black Color 196 x 203 (8-bit grayscale) 200 x 200 Very Fine (dpi) 300 x x 200 Fine (dpi) 196 x x 200 Standard (dpi) 196 x x 200
Image editor included Integrated OCR software automatically converts scanned text to editable text Twain-compliant interface Resolution: 1200 x 1200 dpi optical, up to 19,200 dpi enhanced Color: 16-bit per RGB color, 48-bit total Sheet feed scanner: maximum scan width 216 mm (8.5 inches), maximum scan length 356 mm (14 inches)
Height: 330.2 mm (13 inches) Width: 416.6 mm (16.4 inches) Depth: 203.2 mm (8 inches) Weight: 5.5 kg (12 pounds)
External AC adaptor input (max): 100 to 240 VAC, 1A, 50-60 Hz System DC input (max): 15 Vdc or 16 Vdc at 400 mA, 32Vdc at 500 mA Note The AC adaptor shipped might be specified to provide more power than system DC input (max) requirement above.
Recommended operating temperature range: 15 to 32 C (59 to 90 F) Allowable operating temperature range: 5 to 40 C (41 to 104 F) Humidity: 15% to 80% RH non-condensing Non-operating (Storage) temperature range: -40 to 60 C (-40 to 140 F)
In the presence of high electromagnetic fields it is possible the output from the HP All-in-One might be slightly distorted. HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize injected noise due to potential high electromagnetic fields. If you have Internet access, you can get acoustic information from the HP website. Go to www.hp.com/support.
Memory specifications: 2MB ROM, 16 MB RAM
Chapter 13 the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. The REN for this product is 0.1B, based on FCC Part 68 test results.
Notice to users in Japan
Notice to users in the European Economic Area
This product is designed to be connected to the analog Switched Telecommunication Networks (PSTN) of the European Economic Area (EEA) countries/regions. Network compatibility depends on customer selected settings, which must be reset to use the equipment on a telephone network in a country/region other than where the product was purchased. Contact the vendor or Hewlett-Packard Company if additional product support is necessary. This equipment has been certified by the manufacturer in accordance with Directive 1999/5/EC (annex II) for Pan-European single-terminal connection to the public switched telephone network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. This equipment is designed for DTMF tone dialing and loop disconnect dialing. In the unlikely event of problems with loop disconnect dialing, it is recommended to use this equipment only with the DTMF tone dial setting.
Notice to users of the German telephone network
This HP fax product is designed to connect only to the analogue public-switched telephone network (PSTN). Please connect the TAE N telephone connector plug, provided with the HP Allin-One into the wall socket (TAE 6) code N. This HP fax product can be used as a single device and/or in combination (in serial connection) with other approved terminal equipment.
LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19
Notice to users in Korea
Declaration of conformity (European Economic Area)
The Declaration of Conformity in this document complies with ISO/IEC Guide 22 and EN 45014. It identifies the product, manufacturers name and address, and applicable specifications recognized in the European community.
HP Officejet 4300 All-in-One series declaration of conformity
Symbols/Numerics 10 x 15 cm photo paper load 49 specifications 117 2-wire phone cord 99, x 6 inch photo paper, load 49 4-wire phone cord 99, 104 A A4 paper, load 47 ADSL. See DSL align print cartridges 78 answer ring pattern 29, 43 answering machine fax tones recorded 104 set up with fax 36, 37 attention light 5 automatic document feeder clean 107 feeding problems, troubleshoot 107 B backup fax reception 61 block numbers 63 blocked carriage 88 buttons, control panel 4 C calling card, fax using 58, 59 cancel button 5 copy 68 fax 66 fax forwarding 62 print job 54 scan 70 carriage, blocked 88 cartridges. See print cartridges choose paper 46 clean automatic document feeder 107 exterior 73 glass strip 71 print cartridge contacts 79 print cartridges 79 white strip 72 computer modem set up with fax 32, 34, 37, 40 troubleshoot 99 confirmation reports, fax 65 connection problems fax 99, 101, 102, 103 HP All-in-One does not turn on 84 connection types supported printer sharing 21 USB 21 control panel buttons 4 enter text and symbols 7 features 4 copy button 5 cancel 68 make a copy 67 menu 6 specifications 118 correct port test, fax 96 country/region, set 19 credit card, fax using 58, 59 customer support contact 111 HP Quick Exchange Service (Japan) 114 Korea 114 North America 112 outside U.S. 112 serial number 111 service ID 111 warranty 109 website 111 D date 19 declaration of conformity European Economic Area 125 United States 126 delete faxes from memory 62 dial tone test, failure 97 dial-up modem. See computer modem display change language 86 change measurements 86 distinctive ringing 29, 43 documents scan 69 DSL, set up with fax 27 E enter text and symbols 7 envelopes load 50 specifications 117 environment Environmental product stewardship program 120 environmental specifications 120 inkjet supplies recycling 121 error reports, fax 66 European Union recycling information 121 F fax answer call 60 answer mode 5, 42 answer ring pattern 43 answering machine, set up 36, 37 auto answer 42 backup fax reception 61 block numbers 63 button 5 cancel 66 computer modem, set up 32, 34, 37, 40 computer modem, troubleshoot 99 delete from memory 62 distinctive ringing 29, 43
IMPORTANT: To ensure that the software is installed correctly, do not connect the USB cable until step 17.
Follow the steps in order. If you have problems during setup, see Troubleshooting in the last section. Your device might be different from the illustrations in this guide.
Remove tape and cardboard
b Make sure to remove all tape and cardboard on the inside of the device.
Windows CD print cartridges control panel faceplate (may be attached)
Mac CD phone cord
HP Officejet 4300 All-in-One series
power cord and adapter
*Purchased separately. The contents of your box may differ.
HP Ofcejet 4300 All-in-One series Setup Guide
Unfold paper trays
Attach the control panel faceplate (if not attached)
a Fit the faceplate tabs into the slots on top of the device. b Rotate the faceplate down. Then rmly press down on the front corners until they both snap into place.
IMPORTANT: Make sure that all edges are even with the device, and that all buttons come through the holes in the faceplate. The control panel faceplate must be attached for the HP All-in-One to work!
Load plain white paper into the bottom tray. Do not force paper too far into the input tray, or it might cause a paper jam.
2 HP All-in-One
Connect the power cord and adapter
Connect the supplied phone cord
a (1-LINE) Connect one end of the supplied phone cord to the phone port (1-LINE) and the other to a wall jack. b (2-EXT) Follow the step below if you want to connect your phone/answering machine to the HP All-in-One. Remove the plug from the (2-EXT) port, and then plug your phone or answering machine cord into the port. See the User Guide for additional fax setup information. See the User Guide if you want to use your own phone cord or if you have any of these features: DSL VoIP/FoIP ISDN Voice mail Distinctive ring
Press the On button
After you press the On button, wait for the print cartridge prompt before continuing.
HP All-in-One 3
Open the print cartridge door
Lift the print cartridge door. The print carriage moves to the right side.
Remove tape from both cartridges
Pull the tab to remove the tape from both print cartridges. IMPORTANT: Do not touch copper-colored contacts or retape the cartridges.
Insert the tri-color print cartridge
b CAUTION: The device must be On before you can insert the print cartridges.
a Slide the tri-color print cartridge into the left slot as shown. b Push the top part of the cartridge rmly up and into the slot until it snaps into place.
4 HP All-in-One
Insert the black print cartridge
b a Slide the black print cartridge into the right slot. b Push the top part of the cartridge rmly up and into the slot until it snaps into place. c Make sure both cartridges are secure. Close the print cartridge door.
Align the print cartridges
a Press OK to print the alignment page. (Make sure you have loaded plain white paper in the bottom tray). b Remove the alignment page from the output tray. c Place the alignment page face down into the document feeder as shown in diagram c. d Press OK to scan the alignment page. After the page has scanned, alignment is complete.
HP All-in-One 5
Turn on your computer
a Turn on your computer, login if necessary, and then wait for the desktop to appear. b Close any open programs.
Insert the correct CD
a Insert the green HP All-in-One Windows CD. b Follow the onscreen instructions to install the software. c On the Connection Type screen, make sure to select directly to this computer. Continue to the next page.
a Insert the gray HP All-in-One Mac CD. b Continue to the next page.
NOTE: If the startup screen does not appear, double-click My Computer, double-click the CD-ROM icon, and then double-click setup.exe.
6 HP All-in-One
Connect the USB cable
a Connect the USB cable from your computer to the USB port on the back of the device.
a Follow the onscreen instructions until you see the prompt to connect the USB cable. (This may take several minutes). b Once the prompt appears, connect the USB cable to the port on the back of the HP All-in-One, and then to any USB port on your computer. c Follow the onscreen instructions. Complete the Fax Setup Wizard and Sign Up Now screens. After you complete software installation, you are nished. a
b Insert the HP All-in-One CD. Double-click the HP All-in-One Installer icon. c Make sure you complete all screens, including the Setup Assistant.
If you do not see this screen, see Troubleshooting in the last section.
HP All-in-One 7
Problem: The paper jam message appears on the display. Action: Lift the control panel and gently remove any jammed paper. Make sure that you removed all packaging tape. After you have cleared the jam, make sure you press the control panel back into place. You may also need to remove any jammed paper from the rear access door or from inside the device. Problem: The Remove and check print cartridges message appears after you insert print cartridges. Action: Remove print cartridges. Make sure you remove all tape from the copper contacts. Re-insert the cartridges, and then close the print cartridge door.
Problem: (Windows only) You did not see the screen telling you when to connect the USB cable. Action: Remove and then re-insert the HP All-in-One Windows CD. Refer to Step 16.
Problem: (Windows only) The Microsoft Add Hardware screen appears. Action: Click Cancel. Unplug the USB cable, and then insert the HP All-in-One Windows CD. Refer to Steps 16 and 17.
Problem: (Windows only) The Device Setup Has Failed To Complete screen appears. Action: Verify that the control panel faceplate is rmly attached. Unplug the device and plug it in again. Check all connections. Make sure the USB cable is plugged into the computer. Do not plug the USB cable into a keyboard or nonpowered hub. Refer to Steps 5 and 17.
To access the HP Photosmart Software help on a Windows computer: 1 In the HP Solution Center, click the tab for your HP All-in-One. 2 In the Device Support area, click Onscreen Guide or Troubleshooting. To access the HP Photosmart Software Help on a Mac: 1 From the Finder Help menu, choose Mac Help. 2 From the Help Viewer Library menu, choose HP Photosmart Mac Help.
Copyright 2006 Hewlett-Packard Development Company, L.P.
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