Self-maintenance sounds...Troubleshooting information...168 Before you call HP Support...168 View the Readme file...169 Setup troubleshooting....169 Hardware setup troubleshooting...169 Software installation troubleshooting...176 Fax setup troubleshooting...180 Operational troubleshooting...192 Paper troubleshooting...192 Print cartridge troubleshooting...200 Print troubleshooting... 201 Memory card troubleshooting...201 Device update....202 Device update (Windows)...202 Device update (Macintosh)...Get HP support....204 Get support and other information from the Internet..204 Warranty support...204 Warranty upgrades...204 Returning your HP All-in-One for service...204 HP customer support...205 Access your serial number and service ID...205 Call in North America during warranty...205 Call elsewhere in the world...206 Call in Australia under warranty and post-warranty..208 Call HP Korea customer support..208 Call HP Japan customer support..209 HP Quick Exchange Service (Japan)...209 Prepare your HP All-in-One for shipment...209 Remove print cartridges from a functional HP All-in-One..210 Remove print cartridges from a nonfunctional HP All-in-One..210 Remove the control panel overlay and pack your HP All-in-One..Hewlett-Packard LIMITED WARRANTY STATEMENT.214 Duration of limited warranty...214 Extent of limited warranty...214 Limitation of warranty... 215 Limitation of liability....215 Local law....215 Limited warranty information for EU countries/regions..Technical information...218 System requirements...218 Paper specifications...218 Paper-tray capacities...218 Paper sizes...219 Print margin specifications...219 Print specifications....220 Copy specifications...220 Fax specifications....221 Memory card specifications...221
Contents Scan specifications...222 Physical specifications...222 Power specifications...222 Environmental specifications...222 Additional specifications...222 Environmental product stewardship program...222 Protecting the environment...222 Ozone production...222 Energy consumption...222 Paper use....223 Plastics....223 Material safety data sheets...223 Recycling program.... 223 HP inkjet supplies recycling program... 223 Regulatory notices....223 Regulatory model identification number..223 Notice to users of the U.S. telephone network: FCC requirements.224 FCC statement....224 Note lattention des utilisateurs du rseau tlphonique Canadien/ notice to users of the Canadian telephone network..225 Notice to users in the European Economic Area...226 Notice to users of the German telephone network.. 226 Geruschemission....227 Notice to users in Japan (VCCI-2)...227 Notice to users in Korea...227 Declaration of conformity (European Economic Area)..228 HP Officejet 7200 All-in-One series declaration of conformity..228 Index....229

Print from a software application
Most print settings are automatically handled by the software application you are printing from or by HP ColorSmart technology. You need to change the settings manually only when you change print quality, print on specific types of paper or transparency film, or use special features. To print from the software application you used to create your document (Windows users) 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Select the HP All-in-One as the printer. 4. If you need to change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Preferences, Properties, Options, Printer Setup, or Printer. 5. Select the appropriate options for your print job by using the features available in the Paper/Quality, Finishing, Effects, Basics, and Color tabs. Tip You can easily select the appropriate options for your print job by choosing one of the predefined print tasks on the Printing Shortcuts tab. Click a type of print task in the What do you want to do? list. The default settings for that type of print task are set, and summarized on the Printing Shortcuts tab. If necessary, you can adjust the settings here, or you can make your changes on the other tabs in the Properties dialog box. 6. 7. Click OK to close the Properties dialog box. Click Print or OK to begin printing.
To print from the software application you used to create your document (Macintosh users) 1. Make sure you have paper loaded in the input tray.
Select the HP All-in-One in the Chooser (OS 9), Print Center (OS 10.2 or earlier), or Printer Setup Utility (OS 10.3 or later) before you begin printing. From the File menu in your software application, choose Page Setup. The Page Setup dialog box appears, allowing you to specify the paper size, orientation, and scaling. Specify the page attributes: Choose the paper size. Select the orientation. Enter the scaling percentage. Note For OS 9, the Page Setup dialog box also includes options to print a mirrored (or reversed) version of the image, and to adjust the page margins for two-sided printing.

Recommended fax setup for serial-type phone systems Case D: Fax with a distinctive ring service on the same line Case E: Shared voice/fax line Case F: Shared voice/fax line with voice mail
Case F: Shared voice/fax line with voice mail
Case G: Fax line shared with computer modem (no voice calls received) Case H: Shared voice/fax line with computer modem

Not applicable.

Case I: Shared voice/fax line with answering machine
Case J: Shared voice/fax line with computer modem and answering machine Case K: Shared voice/fax line with computer modem and voice mail
Case A: Separate fax line (no voice calls received)
If you have a separate phone line on which you receive no voice calls, and you have no other equipment connected on this phone line, set up your HP All-in-One as described in this section.
Back view of the HP All-in-One
Telephone wall jack Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port
To set up your HP All-in-One with a separate fax line 1. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled "1LINE" on the back of your HP All-in-One. Caution If you do not use the supplied cord to connect from the telephone wall jack to your HP All-in-One, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, see The phone cord that came with my HP All-in-One is not long enough for information on extending it. 2. 3. Set up the HP All-in-One to answer incoming calls automatically. Press the Auto Answer button until the light is on. (Optional) Change the Rings to Answer setting to one ring or two rings. For information on changing this setting, see Set the number of rings before answering. Run a fax test. For information, see Test your fax setup.
When the phone rings, your HP All-in-One will answer automatically after the number of rings you set in the Rings to Answer setting. Then it will begin emitting fax reception tones to the sending fax machine and receive the fax.
Case B: Set up your HP All-in-One with DSL
If you have a DSL service through your telephone company, use the instructions in this section to connect a DSL filter between the telephone wall jack and your HP All-inOne. The DSL filter removes the digital signal that can interfere with your HP All-in-

Set the date and time

You can set the date and time from the control panel. When a fax is transmitted, the current date and time are printed along with the fax header. The date and time format is based on the language and country/region setting. Note 1 In some countries/regions the date and time stamp is a legal requirement.
Note 2 If your HP All-in-One loses power for more than 72 hours, you will need to reset the date and time. 1. 2. 3. Press Setup. Press 4, and then press 1. This selects Basic Fax Setup and then selects Date and Time. Enter the month, day, and year by pressing the appropriate numbers on the keypad. Depending on your country/region setting, you might enter the date in a different order. The underline cursor is presented initially beneath the first digit; it automatically advances to the next digit when you press a button. The time prompt automatically appears after you enter the last digit of the date. Enter the hours and minutes. If your time is displayed in the 12-hour format, the AM or PM prompt automatically appears after you enter the last digit. If prompted, press 1 for AM, or 2 for PM. The new date and time settings appear on the control panel display.

Set the fax header

The fax header prints your name and fax number on the top of every fax you send. We recommend that you set up the fax header by using the Fax Setup Wizard (Windows users) or the Setup Assistant (Macintosh users) during the HP Image Zone software installation. You can also set up or change the fax header from the control panel. Note In some countries/regions the fax header information is a legal requirement. 1. 2. 3. Press Setup. Press 4, and then press 2. This selects Basic Fax Setup and then selects Fax Header. Enter your personal or company name by using the numeric keypad, and then press OK. For information on entering text from the control panel, see Enter text and symbols. You can enter up to 25 characters. Enter your fax number by using the numeric keypad. You can enter up to 19 digits. Press OK.
You might find it easier to enter fax header information by using the HP Image Zone software. In addition to entering fax header information, you can also enter cover page information that will be used when you send a fax from your computer and attach a cover page. For more information, see the onscreen HP Image Zone Help that came with your HP Image Zone software.

Enter text and symbols

You can enter text and symbols from the control panel by using the keypad on the control panel when you set up speed-dial entries and the fax header information. You can also enter symbols from the keypad when you dial a fax or phone number. When the HP All-in-One dials the number, it will interpret the symbol and respond

General network settings

The following table describes the general network settings shown on the network configuration page. Parameter Description
Network Status Status of the HP All-in-One: Active Connection Type Ready: the HP All-in-One is ready to receive or transmit data. Offline: the HP All-in-One is not currently connected to the network. Wired: the HP All-in-One is connected by Ethernet cable to an IEEE 802.3 network. None: There is no network connection.
Network mode of the HP All-in-One:
Note Only one connection type can be active at a time. URL The web or IP address of the Embedded Web Server. Note You will need to know this URL when you try to access the Embedded Web Server. Hardware Address (MAC) The Media Access Control (MAC) address that identifies the HP All-in-One. This is a unique 12-digit identification number assigned to networking hardware for identification. No two pieces of hardware have the same MAC address. Note Some Internet service providers (ISPs) require that you register the MAC address of the Network Card or LAN Adapter that was connected to your cable or DSL modem during installation. Firmware Revision The internal networking component and device firmware revision code separated by a hyphen. Note If you call in for support, depending on the problem, you might be asked to provide the firmware revision code. Hostname The TCP/IP name assigned by the install software to the device. By default, this is the letters HP followed by the last 6 digits of the MAC address. This address uniquely identifies the device on the network. IP addresses are assigned dynamically through DHCP or AutoIP. You can also set up a static IP address, though this is not recommended. Note Manually assigning an invalid IP address during install will prevent your network components from seeing the HP All-in-One. Subnet Mask A subnet is an IP address assigned by the install software to make an additional network available as part of a larger network. Subnets are specified by a subnet mask. This mask determines

IP Address

Parameter
Description which of the HP All-in-One IP address bits identify the network and subnet, and which bits identify the device itself. Note It is recommended that the HP All-in-One and the computers that use it all reside on the same subnet.

Default Gateway

A node on a network that serves as an entrance to another network. A node in this instance can be a computer or some other device. Note The address of the default gateway is assigned by the install software.

IP address

infrastructure MAC address

RJ-45 connector

router

switch

Order supplies
You can order recommended types of HP paper, print cartridges, and HP All-in-One accessories online from the HP website.
Order paper, transparency film, or other media
To order media such as HP Premium Paper, HP Premium Plus Photo Paper, HP Premium Inkjet Transparency Film, or HP Iron-On Transfers, go to www.hp.com. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page.

Order print cartridges

Print cartridge reorder numbers vary by country/region. If the reorder numbers listed in this guide do not match the numbers on the print cartridges currently installed in your HP All-in-One, order new print cartridges with the same numbers as those you currently have installed. Your HP All-in-One supports the following print cartridges. Print cartridges HP black inkjet print cartridge HP tri-color inkjet print cartridge HP photo inkjet print cartridge HP gray photo inkjet print cartridge HP reorder number #ml black print cartridge #ml color print cartridge #ml color print cartridge #ml color photo print cartridge #ml gray print cartridge
You can also find out the reorder numbers for all the print cartridges your device supports by doing the following: For Windows users: In the HP Director, click Settings, point to Print Settings, and then click Printer Toolbox. Click the Estimated Ink Levels tab, and then click Print Cartridge Ordering Information. For Mac users: In the HP Director (OS 9) or HP Image Zone (OS X), choose Settings, choose Maintain Printer. If prompted, select your HP All-in-One, and then click Utilities. From the pop-up menu, choose Supplies.
Additionally, you can contact a local HP reseller or go to www.hp.com/support to confirm the correct print cartridge reorder numbers for your country/region. To order print cartridges for your HP All-in-One, go to www.hp.com. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page.

Chapter 14

Order accessories
To order accessories for your HP All-in-One, such as an additional paper tray or a duplexer for automatic two-sided printing, go to www.hp.com. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. Depending on your country/region, your HP All-in-One might support the following accessories. Accessory and HP model number HP Automatic Two-sided Printing Accessory
Description Enables you to automatically print on both sides of a sheet of paper. With this accessory installed you can print on both sides of the page without having to manually flip and reload the pages in the middle of your print job. Adds a dedicated paper tray for small paper sizes and envelopes to the rear of your HP All-in-One and enables you to automatically print on both sides of full- and small-size papers. With this accessory installed, you can load full-size paper in the main input tray and small paper, such as Hagaki cards, in the rear input tray. This saves you time when switching between print jobs on different size papers because you do not need to remove and reload paper each time.

Plug the power cord into a grounded power outlet, surge protector, or power strip. If you are using a power strip, make sure the power strip is on. Test the power outlet to make sure it is working. Plug in an appliance that you know works, and see if the appliance has power. If not, then there might be a problem with the power outlet. If you plugged the HP All-in-One into a switched outlet, make sure the switch is on. When you press the On button, wait a few seconds for the HP All-in-One to turn on.
My USB cable is not connected Solution You must first install the software that came with your HP All-in-One before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions. Connecting the USB cable before prompted can cause errors. Once you have installed the software, connecting your computer to your HP All-inOne with a USB cable is straightforward. Simply plug one end of the USB cable into the back of your computer and the other into the back of the HP All-in-One. You can connect to any USB port on the back of your computer. Note Do not plug the USB cable into the USB port on your keyboard.
I received a message on the control panel display to attach the control panel overlay Solution This might mean the control panel overlay is not attached, or it is attached incorrectly. Lift the lid before you install the overlay. Make sure to align the overlay over the buttons on the top of the HP All-in-One and snap it firmly into place.
The control panel display shows the wrong language Solution Usually, you set the language and country/region when you first set up the HP All-in-One. However, you can change these settings at any time by using the following procedure: 1. Press Setup. 2. Press 7, and then press 1. This selects Preferences, and then selects Set Language & Country/Region. A list of languages appears. You can scroll through the list of languages by pressing the.

User Guide 171

5. 6. 1. 2.
When your language is selected, press OK. When prompted, press 1 for Yes or 2 for No. The countries/regions for the selected language appear. Press to scroll through the list. Use the keypad to enter the two-digit number for the appropriate country/ region. When prompted, press 1 for Yes or 2 for No. Press Setup. Press 2, and then press 6. This selects Print Report, and then selects Self-Test Report.
Print a Self-Test Report to confirm the language and country/region:
The wrong measurements are showing in menus on the control panel display Solution You might have selected the incorrect country/region when setting up your HP All-in-One. The country/region you select determines the paper sizes shown on the control panel display. To change the country/region, you must first set the default language again. You can change these settings at any time by using the following procedure: 1. 2. Press Setup. Press 7, and then press 1. This selects Preferences, and then selects Set Language & Country/Region. A list of languages appears. You can scroll through the list of languages by pressing. When your language is selected, press OK. When prompted, press 1 for Yes or 2 for No. The countries/regions for the selected language appear. Press to scroll through the list. Use the keypad to enter the two-digit number for the appropriate country/ region. When prompted, press 1 for Yes or 2 for No. Press Setup. Press 2, and then press 6. This selects Print Report, and then selects Self-Test Report.

For more information on setting up your HP All-in-One and connecting it to your computer, see the Setup Guide that came with your HP All-in-One.
I received a message on the control panel display about a paper jam or a blocked carriage Solution If either a paper jam or blocked carriage error message appears on the control panel display, there might be some packing material inside the HP Allin-One. Lift open the print-carriage access door to expose the print cartridges and remove any packing material (such as tape or cardboard) or any other foreign objects blocking the carriage path. Turn off the HP All-in-One, wait one minute, and then press the On button to turn the HP All-in-One back on. For more information about clearing paper jams, see Paper has jammed the HP All-in-One.
Software installation troubleshooting
If you encounter a problem during software installation, see the topics below for a possible solution. If you encounter a hardware problem during setup, see Hardware setup troubleshooting. During a normal installation of the HP All-in-One software, the following events occur: 1. 2. 3. 4. 5. 6. 7. 8. The HP All-in-One software CD-ROM runs automatically The software installs Files are copied to your hard drive You are requested to connect the HP All-in-One to your computer A green OK and check mark appear on an installation wizard screen You are requested to restart your computer The Fax Setup wizard runs The registration process runs
If any of these things did not occur, there might be a problem with the installation. To check the installation on a Windows computer, verify the following: Start the HP Director and check to make sure the following icons appear: Scan Picture, Scan Document, and Send Fax. For information on starting HP Director, see the onscreen HP Image Zone Help that came with your software. If the icons do not appear immediately, you might need to wait a few minutes for the HP All-in-One to connect to your computer. Otherwise, see Some of the icons are missing in the HP Director. Note If you performed a minimum installation of the software (as opposed to a typical installation), the HP Image Zone and Copy are not installed and will not be available from the HP Director. Open the Printers dialog box and check to see that the HP All-in-One is listed. Look in the system tray at the far right of the Windows taskbar for an HP All-inOne icon. This indicates that the HP All-in-One is ready.

User Guide 181

www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
The fax connected to active telephone wall jack test failed Solution Check the connection between the telephone wall jack and the HP All-in-One to make sure the phone cord is secure. Make sure you use the phone cord that came with your HP All-in-One. If you do not use the supplied phone cord to connect from the telephone wall jack to your HP All-in-One, you might not be able to send or receive faxes. After you plug in the phone cord that came with your HP All-in-One, run the fax test again. Make sure you have correctly connected the HP All-in-One to the telephone wall jack. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled "1-LINE" on the back of your HP All-in-One. For more information on setting up your HP All-in-One for faxing, see Fax setup. If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP All-in-One directly to the telephone wall jack. Try connecting a working phone and phone cord to the telephone wall jack that you are using for the HP All-in-One and check for a dial tone. If you do not hear a dial tone, contact your telephone company and have them check the line. Try to send or receive a test fax. If you can send or receive a fax successfully, there might not be a problem. After you resolve any problems found, run the fax test again to make sure it passes and your HP All-in-One is ready for faxing.
The phone cord connected to correct port on fax test failed Solution The phone cord is plugged into the wrong port on the back of the HP All-in-One. 1. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled "1-LINE" on the back of your HP All-in-One. Note If you use the "2-EXT" port to connect to the telephone wall jack, you will not be able to send or receive faxes. The "2-EXT" port should only be used to connect other equipment, such as an answering machine or a telephone. 2. After you have connected the phone cord to the port labeled "1-LINE", run the fax test again to make sure it passes and your HP All-in-One is ready for faxing. Try to send or receive a test fax.
The fax line condition test failed Solution Make sure you connect your HP All-in-One to an analog phone line or you will not be able to send or receive faxes. To check if your phone line is digital, connect a regular analog phone to the line and listen for a dial tone. If you do not hear a normal sounding dial tone, it might be a phone line set up for digital phones. Connect your HP All-in-One to an analog phone line and try sending or receiving a fax. Check the connection between the telephone wall jack and the HP All-in-One to make sure the phone cord is secure. Make sure you have correctly connected the HP All-in-One to the telephone wall jack. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled "1-LINE" on the back of your HP All-in-One. For more information on setting up your HP All-in-One for faxing, see Fax setup. Other equipment, which uses the same phone line as the HP All-in-One, might be causing the test to fail. To find out if other equipment is causing a problem, disconnect everything from the phone line, and then run the test again. If the Fax Line Condition Test passes without the other equipment, then one or more pieces of the equipment is causing problems; try adding them back one at a time and rerunning the test each time, until you identify which piece of equipment is causing the problem. If the Fax Line Condition Test fails without the other equipment, connect the HP All-in-One to a working phone line and continue reviewing the troubleshooting information in this section. If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP All-in-One directly to the telephone wall jack. After you resolve any problems found, run the fax test again to make sure it passes and your HP All-in-One is ready for faxing. If the Fax Line Condition test continues to fail and you experience problems faxing, contact your telephone company and have them check the phone line.

The phone line connection might be noisy. Phone lines with poor sound quality (noise) can cause faxing problems. Check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise. If you hear noise, turn Error Correction Mode (ECM) off and try faxing again. For information, see Use error correction mode. If the problem persists, contact your telephone company. If you are using a digital subscriber line (DSL) service, make sure that you have a DSL filter connected or you will not be able to fax successfully. The DSL filter removes the digital signal and allows your HP All-in-One to communicate properly with the phone line. Obtain a DSL filter from your DSL provider. If you already have a DSL filter, make sure it is connected correctly. For information, see Case B: Set up your HP All-in-One with DSL. Make sure your HP All-in-One is not connected to a telephone wall jack that is set up for digital phones. To check if your phone line is digital, connect a regular analog phone to the line and listen for a dial tone. If you do not hear a normal sounding dial tone, it might be a phone line set up for digital phones. If you are using either a private branch exchange (PBX) or an integrated services digital network (ISDN) converter/terminal adapter, make sure the HP All-in-One is connected to the port that is designated for fax and phone use. Also, make sure that the terminal adapter is set to the correct switch type for your country/region, if possible. Note that some ISDN systems allow you to configure the ports for specific phone equipment. For example, you might have assigned one port for telephone and Group 3 fax and another port for multiple purposes. If you continue to have problems when connected to the fax/phone port, try using the port designated for multiple purposes; it might be labeled "multi-combi" or something similar. For information on setting up your HP All-in-One with a PBX phone system or ISDN line, see Fax setup. If your HP All-in-One shares the same phone line with a DSL service, the DSL modem might not be properly grounded. If the DSL modem is not properly grounded, it can create noise on the phone line. Phone lines with poor sound quality (noise) can cause faxing problems. You can check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise. If you hear noise, turn off your DSL modem and completely remove power for at least 15 minutes. Turn the DSL modem back on and listen to the dial tone again. Note You might notice static on the phone line again in the future. If your HP All-in-One stops sending and receiving faxes, repeat this process. If the phone line is still noisy or for more information on turning your DSL modem off, contact your DSL provider for support. You can also contact your telephone company. If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP All-in-One directly to the telephone wall jack.

This Call Center supports French-speaking customers from the following countries: Morocco, Tunisia, and Algeria. Setup price per call: 0.55 Norway kroner (0.08 Euro), customer price per minute: 0.39 Norway kroner (0.05 Euro). This Call Center supports German-, French-, and Italian-speaking customers in Switzerland (0.08 CHF/ min. during peak hours, 0.04 CHF/min. during off-peak hours).
Call in Australia under warranty and post-warranty
If your product is under warranty, call 147. If your product is not under warranty, call 910. A per-incident, out-of-warranty support fee will be charged to your phone bill.
Call HP Korea customer support
Call HP Japan customer support
TEL : 0570-000-511 03-3335-9800 FAX : 03-3335-8338 9:00 17:00 17:00 1/1 3

10:00 FAX

HP Quick Exchange Service (Japan)
HP Quick Exchange Service
0570-000511 :03-3335-9800 : 9:00 10:00 5:1 3
Prepare your HP All-in-One for shipment
If after contacting HP Customer Support or returning to the point of purchase, you are requested to send your HP All-in-One in for service, remove the print cartridges and pack the HP All-in-One in the original packing materials to avoid further damage. You can remove the print cartridges from your HP All-in-One whether it is turned on or not. Retain the power cord and control panel overlay in case the HP All-in-One needs to be replaced. This section provides instructions on how to remove print cartridges from a functional HP All-inOne, remove print cartridges from a non-functional HP All-in-One, remove the control panel overlay, and pack your HP All-in-One.
Appendix 17 Note This information does not apply to customers in Japan. For information on service options in Japan, see HP Quick Exchange Service (Japan). Get HP support
Remove print cartridges from a functional HP All-in-One
1. Turn on the HP All-in-One. See Remove print cartridges from a nonfunctional HP All-in-One if your device will not turn on. Open the print-carriage access door. Wait until the print carriage is idle and silent, and then remove the print cartridges from their slots and lower the latches. For information on removing the print cartridges, see Replace the print cartridges. Note Remove both print cartridges and lower both latches. Failure to do so might damage your HP All-in-One. 4. Place the print cartridges in an airtight plastic container (or print cartridge protectors if available) so they will not dry out, and put them aside. Do not send them with the HP All-inOne unless the HP customer support call agent instructs you to. Close the print-carriage access door and wait a few minutes for the print carriage to move back to its home position (on the right side). Note Make sure the scanner has returned to its parked position before turning off the HP All-in-One. 6. 7. Press the On button to turn off the HP All-in-One. Unplug the power cord, and then disconnect it from the HP All-in-One. Note Do not return the power cord and power supply with the HP All-in-One. The replacement HP All-in-One will not be shipped with these items. Store the power cord and power supply in a safe place until the replacement HP All-in-One arrives. 8. See Remove the control panel overlay and pack your HP All-in-One to complete preparation for shipment.

Memory card specifications
Maximum recommended number of files on a memory card: 1,000 Maximum recommended individual file size: 12 megapixel maximum, 8 MB maximum Maximum recommended memory card size: 1 GB (solid state only) Note Approaching any of the recommended maximums on a memory card might cause the performance of the HP All-in-One to be slower than expected. Supported memory card types CompactFlash SmartMedia Magic Gate Memory Stick Memory Stick Memory Stick Duo Memory Stick Pro Secure Digital MultimediaCard (MMC) xD-Picture Card

Appendix 19

Scan specifications
Image editor included Integrated OCR software automatically converts scanned text to editable text Scan speeds vary according to the complexity of the document Twain-compliant interface Resolution: 2400 x 4800 dpi optical, up to 19,200 dpi enhanced Color: 48-bit color, 8-bit grayscale (256 levels of gray) Maximum scan size from glass: 216 x 279 mm (8.5 x 11 inches)

Physical specifications

Height: 290 mm (11.4 inches) Width: 381 mm (15 inches) Depth: 502 mm (19.75 inches) Weight: 10.5 kg (23.2 pounds)

Power specifications

Power consumption: 75 W maximum Input voltage: AC 100 to 240 V ~ 2 A 5060 Hz, grounded Output voltage: DC 31Vdc===2420 mA
Environmental specifications
Technical information Recommended operating temperature range: 15 to 32 C (59 to 90 F) Allowable operating temperature range: 15 to 35 C (59 to 95 F) Humidity: 15% to 85% RH non-condensing Non-operating (Storage) temperature range: -40 to 60 C (-40 to 140 F) Note In the presence of high electromagnetic fields it is possible the output from the HP All-in-One may be slightly distorted. HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize injected noise due to potential high electromagnetic fields.
Additional specifications
If you have Internet access, you can get acoustic information from the HP website. Go to: www.hp.com/support.
Environmental product stewardship program
This section provides information on protecting the environment; ozone production; energy consumption; paper use; plastics; material safety data sheets; and recycling programs.
Protecting the environment
Hewlett-Packard is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. For more information, visit HPs Commitment to the Environment website at: www.hp.com/hpinfo/globalcitizenship/environment/index.html

Index fax 116 quality button 11 Quick Print 52 R Readme file 169 rear input tray 56 receive faxes forwarding 119 manually 110 polling 111 troubleshooting 184, 187 recycling device 223 supplies 223 redial fax 106, 120 redial/pause button 9 reduce faxes to fit 120 reduce/enlarge button 11 custom size 61 fit several on one page 60 menu 12 poster 64 resize to fit letter 62 resize to fit letter or Aregulatory notices Canadian statement 225 declaration of conformity (European Economic Area) 228 declaration of conformity (U.S.) 228 FCC requirements 224 FCC statement 224 notice to users in Japan 227 notice to users in Korea 227 notice to users in the European Economic Area 226 notice to users of the German telephone network 226 regulatory model identification number 223 reinstall software 178 replace print cartridges 157 reports error 113 fax 101, 105, 113, fax log 114
fax test failed 181 last fax transaction 114 self-test 155 self-test report 114 speed dial list 114 reprint faxes in memory 122 resolution, fax 116 restore factory settings 167 restore network defaults 139 return your HP All-in-One 209 right arrow 10 ring, answer pattern 119 rings to answer fax 109 RJ-45 plug 136, 147, 148 router 132, 137 S save faxes in memory 120 photos to computer 43 scan from control panel 67 from directly connected device 68 from networked device 68 HP Instant Share 69, 127 proof sheet 47 scan specifications 222 stop 71 to memory card 70 scan document HP Director (OS 9) 19 HP Director (Windows) 15 scan glass clean 152 load original 34 scan picture HP Director (OS 9) 19 HP Director (Windows) 15 HP Image Zone (OS X) 17 scan to menu button 10 scan to menu USB - Macintosh 13 USB - Windows 13 scan to OCR HP Image Zone (OS X) 17 scan to PDF HP Image Zone (OSX) 17 schedule, fax 107 scroll speed 166 Secure Digital memory card 42 self-test report 114, 155
send fax basic fax 104 HP Director (Windows) 15 HP Image Zone (OS X) 17 manual 106, 108, 186 memory, from 108 monitor dialing 108 redial 106 schedule 107 speed dials 107 two-sided originals 105 send to a device from a memory card 125 HP Image Zone 129, 130 scanned images 127 serial number 205 serial phone system 76 service ID 205 set link speed 140 Settings HP Director (OS 9) 20 settings auto answer 102 date and time 111 fax 117 print options 73 speed, fax 121 settings, restoring defaults 139 setup answering machine 92, 93 computer modem 85, 87, 93, 97 distinctive ringing 82, 119 DSL line 80 fax 75 ISDN line 81 menu 11 menu button 10 PBX system 81 separate fax line 80 shared phone line 83 test fax 101, 181 troubleshoot fax 180 voice mail 84, 97 signal strength (wireless network settings) 145 SmartMedia memory card 42 software reinstall 178 troubleshoot installation 176 uninstall 178
software application, print from 72 software installation Macintosh 138 Windows 137 software update. See device update sounds, adjust fax 118 specifications 10 x 15 cm photo paper 218 banner paper 218 copy 220 envelopes 218 environmental 222 fax 221 labels 218 legal paper 218 letter paper 218 memory card 221 photo paper 218 power 222 print 220 scan 222 transparencies 218 speed dial button 9 speed dialing create entries 114, 115 delete settings 116 edit 115 groups 115 print list 114 send fax 107 SSID 144 start copy black 10 start copy color 10 start fax black button 9 start fax color button 9 start scan button 10 status (general network settings) 142 stop copy 66 fax 119, 123 print job 74 scan 71 scheduled fax 108 subnet mask (general network settings) 142 subscriber identification code 112 support before you call 168

Features that fit your business
HP offers three different levels of firmware feature sets, so you can implement the solution that best meets your business needs. Choose from basic, value, or full feature solutions. The basic feature set is ideal for individual consumers and micro-business environments, offering good performance, easy set-up, and essential security features. It is not Jetdirect branded and supports a limited number of users, network operating systems, protocols, and security features. It does not include upgradeable firmware. The value feature set is designed for the small to medium business environment. It offers expanded support for network operating systems and protocols, enhanced performance, basic management, and standard security features. It does not include upgradeable firmware. The full feature set is for peripherals in managed enterprise environments. It includes advanced security features, high performance, support for a broad set of network operating systems and protocols, enterprise management, and upgradeable firmware. Hardware solution
External print server (USB or parallel) LIO internal print server EIO internal print server Printing peripherals with embedded networking

HP networking solutions

External print servers
HP Jetdirect 170x external Ethernet print server (parallel port) HP Jetdirect 175x external Fast Ethernet print server (USB 1.1 port) HP Jetdirect 300x external Fast Ethernet print server (parallel port) HP Jetdirect 510x external Fast Ethernet print server (3 parallel ports) HP Jetdirect ew2400 external Fast Ethernet wired and wireless 802.11b/g print server (USB 2.0 port) HP Jetdirect en3700 external Fast Ethernet print server (USB 2.0) J3258G J6035G J3263G J7983G J7951G
Get connected. HP Jetdirect print servers are simple to set up, seamlessly connect to most protocols, and are easy to use.
Simplify networking in your business environment with HP, the worldwide leader in print servers. Shipping well over 25 million HP Jetdirect print servers since their introduction in 1990, HP continues to dominate the market today, providing 50% of all print servers for businesses around the globe. Why do customers choose HP Jetdirect print servers over any other brand? With proven reliability, ease of use, high performance, broad compatibility, exceptional device management tools, advanced security features, and award-winning service, HP innovation delivers the best overall value. Whether external, internal, or embedded print servers are right for your business, HP has a full line of networking solutions to suit every environment, from the most basic micro-business consumer to the most demanding enterprise customer.

J7942G

EIO internal print servers
HP Jetdirect 620n Fast Ethernet print server HP Jetdirect 625n Gigabit and Fast Ethernet print server HP Jetdirect 635n IPv6/IPsec print server J7934G J7960G J7961G
Print server/printer/ peripheral
en3700, 300x, 500x 170x, 175x, ew2400 250m, 280m 200m 620n, 625n, 635n HP LaserJet M50xx MFP, M4345 MFP, M30xx MFP; HP LaserJet 42xx/43xx, HP LaserJet P3005; HP Color LaserJet 4700 MFP; HP Color LaserJet 4700, HP Color LaserJet 3000, HP Color LaserJet 3800; HP Digital Sender 9200C HP LaserJet 3xxx AiO; HP Color LaserJet CM1015 MFP; HP Color LaserJet 2xxx, HP Color LaserJet 3600 HP LaserJet 1022; HP Business Inkjet 1200; HP Officejet 7210 AiO, 6110 AiO, 7300, 7200; HP PSC 2700, 2600; HP Deskjet 6840, 6620; HP Photosmart 8450

Feature set

Full Value Full Value Full Full

For more information

www.hp.com/go/jetdirect

2006, Rev. 4

Copyright 2005-2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Customer benefits

HP Jetdirect print servers do more than simplify printer sharingthey also increase efficiency, which helps you reduce costs. Place a network printer anywhere close to users. Easily install on the network with the HP Install Network Printer Wizard. Offload printing tasks from a network server or shared client. Improve printing performance with fast, reliable networking. Increase security with encrypted configuration methods as well as enhanced security features with some models. Use the latest technology to print wired or wirelessly. 6 1
An external print server interfaces with an HP or non-HP printer via its parallel or USB port and requires an external power supply.

Internal print servers

Internal print servers plug into a slot on a printer or MFP and do not require an external power supply or interface cable. HP offers two types of internal print servers: EIO and LIO. With higher throughput speeds, EIO print servers are designed primarily for enterprise customers, while LIO print servers are designed for small and medium businesses. Because EIO and LIO print servers utilize different I/O (input/output) technologies, they are not interchangeable.

Embedded print servers

HP Jetdirect Fast Ethernet print server hardware components are now included on the formatter boards of many HP printers, MFPs, and digital senders. This efficient design allows the embedded print server to share the host devices CPU and memory. Unlike EIO print servers, embedded print servers have fewer components and do not require an EIO interface between the formatter board and the print server. Embedded print servers were developed to allow customers to share their peripherals on a network with a robust set of standard features. In addition, these peripherals feature EIO slots or a USB port for advanced or additional networking solutions, such as Gigabit Ethernet or 802.11b/g wireless. HP peripherals with full-featured embedded networking deliver outstanding performance and reinforce HPs leadership position with fast throughput speeds.

HPs newest external print server
The HP Jetdirect ew2400 802.11b/g wireless and Fast Ethernet wired external print server is the newest member of the family.
Share a wide range of printers, with or without wires.

Flexible

Get the best of both worlds, and share HP printers and multifunction products (MFPs) with this Hi-Speed USB combination wireless and wired external print server. As the hub of all your printing jobs, the print server eliminates the need for a PC wholly dedicated to print sharing. With a wireless connection, the printer wont require a network cable, enabling more convenient printer placement around the office. The HP Jetdirect ew2400 external print server is designed to fit seamlessly into your existing network: It supports most network features of HP printers and networkable HP MFPs. It supports both Microsoft and Apple operating systems. It is Wi-Fi certified for compatibility with 802.11b/g wireless networks. It ensures secure wireless transmission of data with support for the WPA-Personal security standard and WEP encryption (40/64- and 128-bit).
HPs newest internal print server
Easily transition from IPv4 to IPv6 and enable IPsec security with the new HP Jetdirect 635n IPv6/IPsec internal print server.
Employ the technology for nextgeneration networks.
Advanced security and IPv6 compatibility
A component of the IPv6 specification, IPsec works over both IPv4 and IPv6 and provides robust authentication and encryption. Additional 635n security features include password-protected configuration, SSL, TLS, SNMP version 3, 802.1x authentication, and IPP over TLS.

Compatible

Enjoy best-in-class networking and greater flexibility.
Excellent return on network investment
Throughput speeds of up to 4.5 MB/second maximize your network performance and advanced security features safeguard your network peripherals.

Gigabit speed

Boost data transmission speeds in the face of increasing network traffic and implement a high-performance networking solution for complex print jobs and busy workgroups. For customers with a Fast Ethernet network, the print server provides investment protection for future gigabit network deployments.

Unsurpassed reliability

Easy management
With best-in-class and best-in-industry reliability, HP is the only manufacturer to receive an A+ rating year after year in PC Magazines annual service and reliability survey.
Simple installation and use
Everything you need is included in the box, so you can immediately set up, install, and get straight to business. The HP Embedded Web Server enables one-to-one network configuration and management, as well as useful printer information and diagnosticsall from any standard Web browser. 2
The print server is easy to install and supports a wide variety of network operating systems and protocols. 4 MB of upgradeable flash memory lets you keep up-to-date with future firmware enhancements. The HP Embedded Web Server enables simple, one-to-one management, while HP Web Jetadmin provides a single support tool to install, configure, monitor, and troubleshoot a wide range of network-connected devices. 3

Effortless sharing

With support for a broad range of network operating systems and protocols, HP Jetdirect embedded print servers are compatible with virtually any office environment. The HP Install Network Printer Wizard helps you to install and configure shared devices with ease, while HPs versatile device management tools meet your unique business needs. 4