HP Officejet J3500/J3600

User Guide
HP Officejet J3500/J3600 All-in-One series

Copyright information

2007 Copyright Hewlett-Packard Development Company, L.P.

Accessibility

The device provides a number of features that make it accessible for people with disabilities. Visual The device software is accessible for users with visual impairments or low vision through the use of your operating system's accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the software and on the control panel have simple text or icon labels that convey the appropriate action. Mobility For users with mobility impairments, the device software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The device doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach. Support For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at www.hp.com/accessibility. For accessibility information for the Mac OS, visit the Apple Web site at www.apple.com/accessibility.
Hewlett-Packard Company notices
The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

Windows and Windows XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. Adobe and Acrobat are trademarks of Adobe Systems Incorporated.

Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. 1. Read and understand all instructions in the documentation that comes with the device. 2. Use only a grounded electrical outlet when connecting this product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. 3. Observe all warnings and instructions marked on the product. 4. Unplug this product from wall outlets before cleaning. 5. Do not install or use this product near water, or when you are wet. 6. Install the product securely on a stable surface. 7. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged. 8. If the product does not operate normally, see Maintain and troubleshoot. 9. There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

Contents

1 Get started Find other resources for the product....9 Understand the device parts....10 Front view.....10 Printing supplies area....11 Back view....11 Control panel buttons and lights....12 Connection information...13 Use the device Use control panel menus....15 Control-panel message types....15 Status messages....16 Warning messages....16 Error messages....16 Critical error messages...16 Change device settings...16 Use the HP Solution Center (Windows)...17 Use the HP photo and imaging software....17 Text and symbols.....18 Type numbers and text on the control-panel keypad..19 To enter text....19 To enter a space, pause, or symbol....19 To erase a letter, number, or symbol...19 Available symbols for dialing fax numbers...20 Load originals.....20 Load an original in the automatic document feeder (ADF)..20 Select print media....21 Tips for selecting and using print media....21 Understand specifications for supported media...22 Understand supported sizes....22 Understand supported media types and weights..23 Set minimum margins....24 Load media....24 Load full-size paper...24 Load 10 x 15 cm (4 x 6 inch) photo paper...26 Load index cards....27 Load envelopes....28 Load other types of paper....28

Control-panel message types
This section contains the following topics: Status messages Warning messages Error messages Critical error messages

Chapter 2

Status messages
Status messages reflect the current state of the device. They inform you of normal operation and require no action to clear them. They change as the state of the device changes. Whenever the device is ready, not busy, and has no pending warning messages, the status message READY appears if the device is turned on.

Warning messages

Warning messages inform you of events that require your attention, but they do not prevent the device from operating. An example of a warning message is a low ink warning. These messages appear until you resolve the condition.

Error messages

Error messages communicate that some action must be performed, such as adding media or clearing a media jam. These messages are usually accompanied by a blinking red Attention light. Take the appropriate action to continue printing. If the error message shows an error code, press the Power button to turn off the device, and then turn it on again. In most situations, this action solves the problem. If the message persists, your device might need service. For more information, see Support and warranty.

Critical error messages

Critical error messages inform you of a device failure. Some of these messages can be cleared by pressing the Power button to turn off the device, and then turning it on again. If a critical error persists, service is required. For more information, see Support and warranty.

Change device settings

You can change the device settings from these places: From the control panel. From the HP Solution Center (Windows) or HP Device Manager (Mac OS). For more information, see Use the HP photo and imaging software. NOTE: When you are configuring settings in HP Solution Center or in HP Device Manager, you cannot see the settings that have been configured from the control panel (such as the scan settings). To change settings from the control panel 1. At the control panel, press the menu button for the function you are using (for example, Copy Menu). 2. To reach the option that you want to change, use one of the following methods: Press a control-panel button, and then use the left or right arrow keys to adjust the value. Select the option from the menu on the control-panel display. 3. Select the value that you want, and then press OK.

Text and symbols

You can use the keypad on the control panel to enter text and symbols. You can also enter symbols from the keypad when you dial a fax or phone number. When the device dials the number, it interprets the symbol and responds accordingly. For example, if you enter a dash in the fax number, the device will pause before dialing the
remainder of the number. A pause is useful if you need to gain access to an outside line before dialing the fax number. NOTE: If you want to enter a symbol in your fax number, such as a dash, you need to enter the symbol by using the keypad.
Type numbers and text on the control-panel keypad
You can enter text or symbols by using the keypad on the control panel. After you are done entering text, press OK to store your entry. To enter text 1. Press the keypad numbers that correspond to the letters of a name. For example, the letters a, b, and c correspond to the number 2, as shown on the button below.
TIP: Press a button multiple times to see the available characters. Depending on your language and country/region setting, other characters might be available in addition to the ones shown on the keypad. 2. After the correct letter appears, wait for the cursor to advance automatically to the right, or press the right arrow button. Press the number that corresponds to the next letter in the name. Press the button multiple times until the correct letter appears. The first letter of a word is automatically set to uppercase. To enter a space, pause, or symbol To insert a space, press Space. To enter a pause, press Redial/Pause. A dash appears in the number sequence. To enter a symbol, such as @, press the Symbols button repeatedly to scroll through the list of available symbols: asterisk (*), dash (-), ampersand (&), period (.), slash (/), parentheses ( ), apostrophe ('), equals (=), number sign (#), at (@), underscore (_), plus (+), exclamation (!), semicolon (;), question (?), comma (,), colon (:), percent (%), and approximation (~). To erase a letter, number, or symbol If you make a mistake, press the left arrow button to clear it, and then make the correct entry.
Available symbols for dialing fax numbers
To enter a symbol, such as *, press Symbols repeatedly to scroll through the list of symbols. The following table provides the symbols that you can use in a fax or phone number sequence, fax header information, and speed-dial entries.

HP Premium Inkjet Transparency Film and HP Premium Plus Inkjet Transparency Film Insert the film so that the white transparency strip (with arrows and the HP logo) is on top and is going into the input tray first. NOTE: The device cannot automatically detect the paper size or paper type. For best results, set the paper type to transparency film before printing or copying onto transparency film. HP Iron-On Transfers (for printing only) 1. Flatten the transfer sheet completely before using it; do not load curled sheets. TIP: To prevent curling, keep transfer sheets sealed in the original package until you are ready to use them. 2. Locate the blue stripe on the nonprinting side of the transfer paper and then manually feed one sheet at a time into the input tray with the blue stripe facing up. HP Greeting Cards, HP Photo Greeting Cards, or HP Textured Greeting Cards (for printing only) Insert a small stack of HP greeting card paper into the input tray with the print side down; slide the stack of cards forward until it stops. TIP: Make sure the area on which you want to print is inserted first, facing down in the input tray. HP Inkjet labels (for printing only) 1. Always use letter or A4 label sheets designed for use with HP inkjet devices (such as HP inkjet labels), and make sure that the labels are no more than two years old. Labels on older sheets might peel off when the paper is pulled through the device, causing subsequent paper jams. 2. Fan the stack of labels to make sure none of the pages are sticking together. 3. Place a stack of label sheets on top of full-size plain paper in the input tray, label side down. Do not insert labels one sheet at a time. For best results, set the paper type and paper size before copying or printing. Related topics Tips for selecting and using print media
Print on special and custom-sized media
(HP Officejet J3600 only) Print on special or custom-sized media (Windows) Print on special or custom-sized media (Mac OS)
Print on special or custom-sized media (Windows)
To print on special or custom-sized media 1. Load the appropriate media. For more information, see Load media. 2. With a document open, click Print on the File menu, and then click Setup, Properties, or Preferences. 3. Click the Paper/Features tab. 4. Select the media size from the Size is drop-down list. To set a custom media size: a. Click the Custom button. b. Type a name for the new custom size. c. In the Width and Height boxes, type the dimensions, and then click Save. d. Click OK twice to close the properties or preferences dialog box. Open the dialog box again. e. Select the new custom size. 5. To select the media type: a. Click More in the Type is drop-down list. b. Click the desired media type, and then click OK. 6. Change any other settings, and then click OK. 7. Print your document.

Enhance light areas of your copy
You can use Photo enhancements to enhance light colors that might otherwise appear white. You can also use Photo enhancements to eliminate or reduce any of the following that might occur when copying with Text enhancements: Stray dots of color surround some text on your copies Large, black typefaces look splotchy (not smooth) Thin, colored objects or lines contain black sections Horizontal grainy or white bands appear in light- to medium-gray areas NOTE: The HP Officejet J3500 supports black and white copies on plain paper only. To copy an overexposed photo from the control panel 1. Make sure you have paper loaded in the input tray. 2. Load your original print side down in the document feeder tray. TIP: To avoid scratches or other damage to your original photos, place your photo in a transparent photo sleeve before loading. 3. In the Copy area, press Copy Menu repeatedly until Enhancements appears. 4. Press until the Photo enhancement setting appears. 5. Press START COPY Color.

Cancel a copy job

To stop copying, press Cancel on the control panel.

42 Copy

You can scan originals and send them to a variety of destinations, such as a folder on the network or a program on a computer. You can use the control panel, the HP photo and imaging software, and TWAIN-compliant or WIA-compliant programs on a computer. This section contains the following topics: Scan an original Scan from a TWAIN-compliant or a WIA-compliant program Edit a scanned original Change scan settings Cancel a scan job

Scan an original

You can start a scan from a computer or from the control panel. NOTE: You can also use the HP Photosmart Software to scan an image. Using this software, you can edit a scanned image and create special projects using a scanned image. For information about how to scan from the computer, and how to adjust, resize, rotate, crop, and sharpen your scans, see the onscreen HP Photosmart Software Help that came with your software. To use the scan features, your device and computer must be connected and turned on. The printer software must also be installed and running on your computer prior to scanning. To verify that the printer software is running on a computer running Windows, look for the device icon in the system tray at the lower-right side of the screen, near the clock. To verify this on a computer using the Mac OS, open the HP Device Manager, and click Scan Picture. If a scanner is available, it will launch the HP ScanPro application. If it is not available, a message appears to let you know that a scanner was not found. NOTE: Closing the HP Digital Imaging Monitor icon in your Windows system tray can cause your device to lose some of its scan functionality and result in the No Connection error message. If this happens, you can restore full functionality by restarting your computer or by starting the HP Photosmart Software.

3. If the recipient answers the telephone, you can engage in a conversation before sending your fax. NOTE: If a fax machine answers the call, you will hear fax tones from the receiving fax machine. Proceed to the next step to transmit the fax. 4. When you are ready to send the fax, press START FAX Black or START FAX Color. NOTE: If prompted, select Send Fax, and then press START FAX Black or START FAX Color again. If you were speaking with the recipient before sending the fax, inform the recipient that they should press Start on their fax machine after they hear fax tones. The telephone line is silent while the fax is transmitting. At this point, you can hang up the telephone. If you want to continue speaking with the recipient, remain on the line until the fax transmission is complete. To send a fax manually from a phone using the attached handset 1. Load your originals print side down and top first in the center of the document feeder tray. 2. Pick up the handset that is attached to the HP All-in-One and dial the number by using the keypad on the control panel. 3. If the recipient answers the telephone, you can engage in a conversation before sending your fax. NOTE: If a fax machine answers the call, you will hear fax tones from the receiving fax machine. Proceed to the next step to transmit the fax. 4. Once you are ready to send the fax, press START FAX Black or START FAX Color. NOTE: If prompted, press 1 to select Send Fax, and then press START FAX Black or START FAX Color again. If you were speaking with the recipient before sending the fax, inform the recipient that they should press Start on their fax machine after they hear fax tones. The telephone line is silent while the fax is transmitting. At this point, you can hang up the telephone. If you want to continue speaking with the recipient, remain on the line until the fax transmission is complete.
Send a fax using monitor dialing
Monitor dialing allows you to dial a number from the control panel as you would dial a regular telephone. When you send a fax using monitor dialing, you can hear the dial tones, telephone prompts, or other sounds through the speakers on the device. This enables you to respond to prompts while dialing, as well as control the pace of your dialing. TIP: If you do not enter your calling card PIN fast enough, the device might start sending fax tones too soon and cause your PIN not to be recognized by the calling card service. If this is the case, you can create a speed dial entry to store the PIN for your calling card.

To change the ECM setting from the control panel 1. Press Setup. 2. Press 5, and then press 6. This selects Advanced Fax Setup and then selects Error Correction Mode. 3. Press to select On or Off. 4. Press OK.

Receive a fax

You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes manually. If you turn on the Auto Answer option (the default setting), the device automatically answers incoming calls and receives faxes after the number of rings that are specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings.) If you receive a legal-size fax and the device is not currently set to use legal-size paper, the device reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature, the device prints the fax on two pages.

Receive a fax 55

NOTE: The HP Officejet J3500 can receive black-and-white faxes only. Receive a fax manually Set up backup fax reception Reprint received faxes from memory Poll to receive a fax Forward faxes to another number Set the paper size for received faxes Set automatic reduction for incoming faxes Block junk fax numbers

Receive a fax manually

When you are on the phone, the person you are speaking with can send you a fax while you are still connected. This is referred to as manual faxing. Use the instructions in this section to receive a manual fax. NOTE: You can pick up the handset to talk or listen for fax tones. You can receive faxes manually from a phone that is: Directly connected to the device (on the 2-EXT port) On the same phone line, but not directly connected to the device NOTE: The HP Officejet J3500 can receive black-and-white faxes only. To receive a fax manually 1. Make sure the device is turned on and you have paper loaded in the input tray. 2. Remove any originals from the document feeder tray. 3. Set the Rings to Answer setting to a high number to allow you to answer the incoming call before the device answers. Or, turn off the Auto Answer setting so that the device does not automatically answer incoming calls. 4. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine. 5. When you hear fax tones from a sending fax machine, do the following: a. Press START FAX Black or START FAX Color on the control panel. b. When prompted, select Fax Receive. c. After the device begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission.

3. From the control panel, press Setup. 4. Select Tools, and then select Run Fax Test. The device displays the status of the test on the display and prints a report. 5. Review the report. If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause problems faxing. If the test fails, review the report for more information on how to fix any problems found.

Use reports

You can set up the device to print error reports and confirmation reports automatically for each fax you send and receive. You can also manually print system reports as required; these reports provide useful system information about the device. By default, the device is set to print a report only if there is a problem sending or receiving a fax. A confirmation message that indicates whether a fax was successfully sent appears briefly on the control-panel display after each transaction. Print fax confirmation reports Print fax error reports Print and view the fax log
Print fax confirmation reports
If you require printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive. The default fax confirmation setting is Off. This means that a confirmation report is not printed for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the control-panel display after each transaction. To enable fax confirmation 1. Press Setup. 2. Press Print Report, and then Fax Confirmation. 3. Press the right arrow button to select one of the following, and then press OK.
Off On Fax Send On Fax Receive Does not print a fax confirmation report when you send and receive faxes successfully. This is the default setting. Prints a fax confirmation report for every fax you send. Prints a fax confirmation report for every fax you receive.

Solution: Make sure you used the phone cord supplied in the box with the device to connect to the telephone wall jack. One end of the phone cord should be connected to the port labeled 1-LINE on the back of the device and the other end to your telephone wall jack, as shown below.
If the phone cord that came with the device is not long enough, you can use a coupler to extend the length. You can purchase a coupler at an electronics store that carries phone accessories. You will also need another phone cord, which can be a standard phone cord that you might already have in your home or office. Try connecting a working phone and phone cord to the telephone wall jack that you are using for the device and check for a dial tone. If you do not hear a dial tone, call your local telephone company for service. Other equipment, which uses the same phone line as the device, might be in use. For example, you cannot use the device for faxing if an extension phone is off the hook, or if you are using a computer dial-up modem to send an e-mail or access the Internet. Check to see if another process has caused an error. Check the display or your computer for an error message providing information about the problem and how to solve it. If there is an error, the device will not send or receive a fax until the error condition is resolved. The phone line connection might be noisy. Phone lines with poor sound quality (noise) can cause faxing problems. Check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise. If you hear noise, turn Error Correction Mode (ECM) off and try faxing again. For information about changing ECM, see the onscreen Help. If the problem persists, contact your telephone company. If you are using a digital subscriber line (DSL) service, make sure that you have a DSL filter connected or you will not be able to fax successfully. For more information, see Case B: Set up the device with DSL.
Make sure the device is not connected to a telephone wall jack that is set up for digital phones. To check if your phone line is digital, connect a regular analog phone to the line and listen for a dial tone. If you do not hear a normal sounding dial tone, it might be a phone line set up for digital phones. If you are using either a private branch exchange (PBX) or an integrated services digital network (ISDN) converter/terminal adapter, make sure the device is connected to the correct port and the terminal adapter is set to the correct switch type for your country/region, if possible. For more information, see Case C: Set up the device with a PBX phone system or an ISDN line. If the device shares the same phone line with a DSL service, the DSL modem might not be properly grounded. If the DSL modem is not properly grounded, it can create noise on the phone line. Phone lines with poor sound quality (noise) can cause faxing problems. You can check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise. If you hear noise, turn off your DSL modem and completely remove power for at least 15 minutes. Turn the DSL modem back on and listen to the dial tone again. NOTE: You might notice static on the phone line again in the future. If the device stops sending and receiving faxes, repeat this process. If the phone line is still noisy, contact your telephone company. For information on turning your DSL modem off, contact your DSL provider for support. If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the device directly to the telephone wall jack.

Electrical specifications
Power requirements External AC adaptor input (max): 100 to 240 VAC ( 10%), 50/60 Hz ( 3Hz) System DC input (max): 15 Vdc or 16 Vdc at 400 mA; 32 Vdc at 500 mA NOTE: The AC adaptor shipped might be specified to provide more power than system DC input (max) requirement above.
Acoustic emission specifications (noise levels per ISO 7779)
HP Officejet J3500 If you have Internet access, you can get acoustic information for the HP Officejet J3500 from the HP website. Go to www.hp.com/support. HP Officejet J3600 Sound pressure (bystander position) Color printing: LpAd 42 (dBA) Black-and-white printing and copying: LpAd 47 (dBA) Black-and-white printing (Fast mode): LpAd 52 (dBA)
Sending black-and-white fax: LpAd 40 (dBA) Idle: LpAd 21 (dBA) Color printing: LwAd 5.5 (BA) Black-and-white printing and copying: LwAd 5.9 (BA) Black-and-white printing (Fast mode): LwAd 6.4 (BA) Sending black-and-white fax: LwAd 5.3 (BA) Idle: LwAd 3.3 (BA)

Sound power

Appendix C

Regulatory information

The device meets product requirements from regulatory agencies in your country/region. This section contains the following topics: FCC statement Notice to users in Korea VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord RoHS notices (China only) Noise emission statement for Germany Notice to users of the U.S. telephone network: FCC requirements Notice to users of the Canadian telephone network Notice to users in the European Economic Area Australia wired fax statement Warning for Australia and New Zealand with phone handset Regulatory model number Declaration of conformity Environmental product stewardship program

Appendix D

FCC statement
The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

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Portugus

Polski

Lietuvikai

Latviski

Magyar

Nederlands

Espaol

Italiano

Deutsch

Franais

English

Energy consumption
This product is designed to reduce power consumption and save natural resources without compromising product performance. It has been designed to reduce total energy consumption both during operation and when the device is not active. Specific information on power consumption may be found in the printed documentation that came with the device.

Symbols/Numerics

10 x 15 cm photo paper copy 38 load x 6 inch photo paper copy x 6 inch photo paper, load 26 fax 47 troubleshoot 122 black dots or streaks, troubleshoot copies 125 scan 129 blank pages, troubleshoot copy 124 print 118 scan 129 blocked fax numbers set up 60 both sides, print on 34 broadcast faxing send 51 buttons, control panel 12 colors bleeding 122 faded or dull 121 print black and white, troubleshoot 122 troubleshoot 122 wrong 122 computer modem shared with fax (parallel phone systems) 82 shared with fax and answering machine (parallel phone systems) 89 shared with fax and voice line (parallel phone systems) 84 shared with fax and voice mail (parallel phone systems) 93 confirmation reports, fax 66 connections features available 13 connectors, locating 11 contrast, fax 54 control panel administrator settings 70 buttons 12 copy from 37 enter text and symbols 18 faceplate, removing 154 lights 12 locating 10 menus 15 messages 15 scan from 43 send faxes 48 send scans to programs 44 settings, change 16 copy button 12 cancel 42 enhance light areas 42 from the control panel 37 legal to letter 40 number of copies 38
A4 paper, load 24 accessibility 4 acoustic emissions 160 ADF (automatic document feeder) capacity 20 load originals 20 media sizes supported 22 administrator settings 70 ADSL, fax setup with parallel phone systems 77 after the support period 152 align print cartridges 108 answer ring pattern change 63 parallel phone systems 79 answering machine fax tones recorded 140 set up with fax (parallel phone systems) 88 set up with fax and modem 89 attention light 12 automatic document feeder (ADF) capacity 20 load originals 20 media sizes supported 22 automatic fax reduction 59
cancel button 13 copy 42 print job 35 scan 45 scheduled fax 51 capacity ADF 20 trays 23 cards guidelines 22 tray supporting 23 cartridges. See print cartridges clean exterior 116 glass strip 114 print cartridge contacts 110 print cartridge ink nozzle area 112 print cartridges 109 scanner 114 white strip 115 color copies 42 fax 53 color copy 37 colored text, and OCR 45
backup fax reception 56 baud rate 64 best copy quality 39 black and white pages copy 37
paper size 38 paper types, recommended 38 photos, enhance 41 quality 39, 125 reduce 40 settings 37 specifications 159 speed 39 text, enhance 41 troubleshoot 124 Copy menu 15 correct port test, fax 131 critical error messages 16 custom-sized media guidelines 22 print on 29 customer support electronic 149 Korea 153 phone support 149 warranty 152 cut-off pages, troubleshoot 119

shared with fax and voice line (parallel phone systems) 84 shared with fax and voice mail (parallel phone systems) 93 distinctive ringing change 63 parallel phone systems 79 DOC 169 documentation 9 dots or streaks, troubleshoot copies 125 dots, troubleshoot scan 129 double-sided printing 34 driver settings 33 version 149 warranty 148 DSL, fax setup with parallel phone systems 77 duty cycle 157
fax answer mode 12, 62 answering machine and modem, shared with (parallel phone systems) 89 answering machine troubleshoot 140 answering machine, set up (parallel phone systems) 88 auto answer 62 backup fax reception 56 blocking numbers 60 button 12 confirmation reports 66 contrast 54 darken or lighten 54 default settings 55 deleting from memory 58 dial tone test, failed 133 dial type, setting 64 distinctive ringing setup (parallel phone systems) 79 distinctive ringing, change pattern 63 DSL, set up (parallel phone systems) 77 enter text and symbols 18 error correction mode 55 error reports 67 error-correction mode 63 forwarding 58 header 62 Internet, over 65 ISDN line, set up (parallel phone systems) 78 lighten or darken 54 line condition test, failed 134 log, print 67 manual receive 56 modem and answering machine, shared with (parallel phone systems) 89 modem and voice line, shared with (parallel phone systems) 84 modem and voice mail, shared with (parallel phone systems) 93
dark images, troubleshoot copies 125 scans 129 darken copies 41 faxes 54 Declaration of Conformity (DOC) 169 default settings control panel 16 copy 38 driver 33 fax 55 print 33 deleting faxes from memory 58 Device Services tab 71 dial tone test, failure 133 dial type, setting 64 dial-up modem shared with fax (parallel phone systems) 82 shared with fax and answering machine (parallel phone sy anstems) 89
ECM. See error correction mode edit scanned images 44 text in OCR program 45 electrical specifications 160 envelopes guidelines 22 load 28 tray supporting 23 environmental specifications 160 environmental sustainability program 170 error correction mode 55 error messages control panel 16 unable to activate TWAIN source 128 error reports, fax 67 error-correction mode, fax 63
faded copies 124 faded stripes on copies, troubleshoot 125 fast copy quality 39
Index modem, shared with (parallel phone systems) 82 monitor dialing 49, 51 paper size 59 parallel phone systems 73 pause 18 PBX system, set up (parallel phone systems) 78 phone cord connection test, failed 131 phone cord too short 140 phone cord type test, failed 132 photos 53 poll to receive 58 receive 55 receive, troubleshoot 135, 138 redial options 64 reduction 59 reports 66 reprint 57 resolution 53 rings to answer 62 schedule 50 send 47 send to multiple recipients 51 send, troubleshoot 135, 137, 140 separate line setup (parallel phone systems) 76 set up 72 settings 53 settings, change 61 setup types 73 shared phone line setup (parallel phone systems) 80 specifications 159 speed 64 speed-dial entries, set up 31 speed-dial groups, set up 31 test failed 130 test setup 65 troubleshoot 129 voice mail, set up (parallel phone systems) 81 wall jack test, failed 131 Fax menu 15 fax port, locating 11 Fax Resolution 12 firewalls, troubleshoot 117 fit to page 40 FoIP 65 fonts supported 157 forwarding faxes 58 ISDN line, set up with fax parallel phone systems 78

Index paper guides illustration 10 troubleshoot feeding 123 troubleshoot answering machines 140 blank pages printed 118 bleeding colors 122 colors 121, 122 control panel messages 15 copy 124 copy quality 125 cut-off pages, incorrect text or graphics placement 119 fax 129 fax dial tone test failed 133 fax hardware test failed 130 fax line test failed 134 fax phone cord connection test failed 131 fax phone cord type test failed 132 fax tests 130 fax wall jack test, failed 131 firewalls 117 ink not filling text or graphics 121 ink smearing 121 installation 141 jams, paper 144 meaningless characters print 120 media not picked up from tray 123 missing lines or dots 122 missing or incorrect information 118 multiple pages are picked 123 nothing prints 117 paper-feed problems 123 power 117 print 116 print quality 119 receive faxes 135, 138 scan 126 scan quality 128 send faxes 135, 137, 140 skewed copies 125 skewed pages 123 slow print 118 tips 116 TWAIN scan from 44 unable to activate source 128 two-sided printing 34 Windows duplexing 34 HP Photosmart Software 17 HP Solution Center 17 install software 96 print on special or customsized media 30 print settings 33 sharing device 97 system requirements 158 uninstall software 99 Windows Image Application (WIA), scan from 44
uninstall software Mac OS 101 Windows 99 USB connection features available 13 port, locating 10, 11 setup Mac OS 98 setup Windows 96 specifications 157
vertical stripes on copies, troubleshoot 125 view speed-dial entries 32 voice mail set up with fax (parallel phone systems) 81 set up with fax and computer modem (parallel phone systems) 93 voltage specifications 160
wall jack test, fax 131 warning messages 16 warranty 148, 152 Web sites accessibilty information 4 Apple 99 customer support 149 environmental programs 170 European print cartridges 145 order supplies 145 supply yield data sheet 157 white bands or stripes, troubleshoot copies 125, 126 scans 128 white strip, clean 115 WIA (Windows Image Application), scan from 44
2007 Hewlett-Packard Development Company, L.P. www.hp.com/support

Fact sheet

HP Officejet J3600 All-in-One series
Overview The reliable HP Officejet J3600 All-in-One series enhances the productivity of small and home office users seeking a versatile, ultra-compact device for their printing needs. Featuring enhanced fax features including fax speeds up to three seconds per page, four-in-one functionality and a convenient built-in phone the All-in-One series delivers incredible value with professional-quality results. With simple-to-use features and easy setup, the HP Officejet J3600 All-in-One series allows users to quickly and efficiently generate documents, faxes and projects to fit every business need. Key features and benefits Work with speed and efficiency with print and copy speeds at up to 20 pages per minute (ppm) black and up to 14 ppm color after first page.(1) Perform high-quality color scanning with up to 1,200-dpi optical resolution and 48-bit color. Save desktop space with an ultra-compact design that includes a fold-up paper tray and built-in phone. Fax, scan and copy multi-page documents with a 20-page automatic document feeder. Enjoy enhanced fax capabilities including fax speeds up to three seconds per page, 200-page fax memory(2) and 100 speed dials. Eliminate unwanted faxes with an integrated junk-fax barrier, caller ID(3) and a two-line text LCD display that monitors incoming fax numbers. Produce laser-quality black text and vivid color graphics and photos using Original HP ink cartridges. Archived documents retain black text and color quality for decades without fading.(4) Save time and money with HPs specially formulated inks, which are designed for efficiency. Receive convenient low ink alerts then easily shop for supplies using HP SureSupply.(5) With HP Smart Web Printing,(6) print usable web pages without cutoff edges by adjusting web pages to fit the width of the paper. Supported supplies(7) HP 54 Black Inkjet Print Cartridge (CB334A): $29.99 HP 21 Black Inkjet Print Cartridge (C9351A): $14.99

Editorial contacts:

Caitlin Roulston, HP +caitlin.roulston@hp.com Adrienne Leong Porter Novelli for HP +975 3316
adrienne.leong@porternovelli.com
Hewlett-Packard Company 3000 Hanover Street Palo Alto, CA 94304 www.hp.com
HP 22 Tri-color Inkjet Print Cartridge (C9352A): $17.99 HP Color Inkjet Paper (400 sheets, 8.5 x 11-inch): $5.99 HP Advanced Paper (500 sheets, 8.5 x 11-inch): $5.99 HP Premium Plus Photo Paper, (50 sheets, 8.5 x 11-inch): $34.99 Pricing and availability Estimated U.S. street price of $99.(7) Available now for purchase in Asia Pacific, Latin America, and Europe, the Middle East and Africa; expected to be available in March for purchase in North America.

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After first page; more details available at www.hp.com/go/inkjetprinter. Based on ITU-T Test Image #1 at standard resolution. More complicated pages or higher resolution may Requires caller ID service, not included. Price and service contract must be negotiated separately. Junk fax Based on paper industry predictions for acid-free papers; colorant stability data at room temperature Program features and availability may vary by country. More information is available at Requires Microsoft Internet Explorer 6.0 or higher. Estimated U.S. street prices; actual price may vary.
reduce number of pages stored in memory.
blocker available only in areas with caller ID services: Australia, China, Hong Kong, Korea and Singapore.

based on similar systems tested as per ISO 11798 and ISO 18909.
www.hp.com/learn/sure supply.

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Microsoft is a U.S. registered trademark of Microsoft Corp. 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. 2/2008