HP Deskjet D1300 series

HP Photosmart Software Help
2006 Hewlett-Packard Development Company, L.P.

Accessibility

Your HP printer provides a number of features that make it accessible for people with disabilities.
Hewlett-Packard Company notices
The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Visual

The printer software is accessible for users with visual impairments or low vision through the use of Windows accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the software and on the HP printer have simple text or icon labels that convey the appropriate action.

Mobility

For users with mobility impairments, the printer software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.

Acknowledgements

Microsoft, MS, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. TrueType is a U.S. trademark of Apple Computer, Inc. Adobe, AdobeRGB, and Acrobat are trademarks of Adobe Systems Incorporated.

Terms and conventions

The following terms and conventions are used in this user's guide.

Support

For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at: www.hp.com/accessibility.
The HP Deskjet printer is also referred to as the HP Deskjet, HP printer, or printer.

Cautions and warnings

A Caution indicates possible damage to the HP Deskjet printer or to other equipment. For example: Caution Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. A Warning indicates possible harm to you or to others. For example: Warning Keep both new and used print cartridges out of the reach of children.

Contents

3 Welcome.....3 Special features....5 Get started....6 Printer at a glance...6 Power button and light....7 Paper tray....7 Print cartridges...9 Ink-backup mode...10 Connect to the printer....12 USB.....12 Print photos....13 Print borderless photos...13 Print photos with a border...15 HP Real Life technologies photo fix...16 Exif Print....16 Store and handle photo paper...17 Save money when printing photos...17 Print other documents...18 Print e-mail....18 Print documents....19 Print letters....20 Print envelopes....21 Print postcards....22 Print index cards and other small media..23 Print labels...24 Print CD/DVD tattoos....24 Print transparencies....25 Print brochures....26 Print greeting cards....27 Print booklets....28 Print posters....30 Print iron-on transfers...31 Printing tips....33 Printing shortcuts...33 Fast/Economical printing...34 Select a paper type....35 Change the print speed or quality..35 Print resolution....35 Maximum dpi....36 Print in grayscale...36 Set the page order...36 Set a custom paper size....37 Print multiple pages on a single sheet of paper...37 Resize a document....37 Print preview....38
Two-sided printing...38 Bound two-sided documents...Printer software....41 Make the HP Deskjet the default printer...41 Set default print settings....41 Printer Properties dialog box...42 What's This? help....43 Ink Status window....43 Download printer software updates...Maintenance....45 Install print cartridges...45 Align the print cartridges....48 Automatically clean print cartridges...48 Print a test page....49 View estimated ink levels...49 Maintain the printer body...49 Remove ink from your skin and clothing..49 Manually clean print cartridges....50 Maintain print cartridges....51 Printer Toolbox....Troubleshooting...53 Installation problems...53 Printer does not print....55 Paper jam....57 Paper problems....58 Printer is stalled....59 Print cartridge problems....59 Photos do not print correctly...61 Print quality is poor....62 Document is misprinted...63 Problems with borderless documents...64 Error messages....66 Power light is on or flashing...68 Document prints slowly....69 If you continue to have problems...69 A HP support....70 Support process....70 HP support by phone....70 B Supplies....72 C Technical information...73 Printer specifications....73 Environmental product stewardship program..73 Regulatory notices...75 Index....76

Welcome

Welcome to the HP Deskjet D1300 series Help. Use the information in the following table to find out how to do something. You can also use the table of contents pane on the left to locate information.
Section Special features Get started Connect to the printer Print photos
Description Learn about some of the printer's special features. Learn how to operate the printer and use and replace the print cartridges. Learn how to connect your computer to the printer. Learn how to print photos, adjust the appearance of photos before you print, install a photo print cartridge, store and handle photo paper, and share photos with friends and family. Learn how to print a variety of documents, including email, greeting cards, envelopes, labels, posters, booklets, transparencies, and iron-on media. Learn how to use printing shortcuts, select a paper type, change the print resolution, set the page order, print multiple pages on a single sheet, preview a document, and use two-sided printing. Learn how to make the HP Deskjet the default printer, set default print settings, and download printer software updates. Learn how to install and care for print cartridges, view how much ink is left in a print cartridge, print a test page, and remove ink stains. Find a solution to a hardware or software problem. Order supplies for the printer.

Print other documents

Printing tips

Printer software

Maintenance

Troubleshooting Supplies

Chapter 1 (continued)
Section Specifications HP inkjet supplies recycling program
Description Learn about the paper capacity, requirements, and other specifications for the printer. Find out how to recycle print cartridges.

Special features

Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: User friendly: Easy to install and operate. Borderless printing: Print 4 x 6 inch photos to the edges of the paper by using the borderless printing feature. Ink level indicator: Know the approximate ink level of each print cartridge with the onscreen Ink Status window. For information, see View estimated ink levels Ink Status window. Ink-backup mode: Continue printing with one print cartridge when the other print cartridge has run out of ink. For information, see Ink-backup mode.

Get started

Printer at a glance Power button and light Paper tray Print cartridges Ink-backup mode

Printer at a glance

Click the links below to learn about the printer features.
Power button and light Paper tray

Print cartridges

USB port

Power button and light

Use the Power button to turn the printer on and off. It can take a few seconds for the printer to turn on after you press the Power button.

Print borderless photos

To print borderless photos, use 4 x 6 inch photo paper with a 0.5 inch tab (10 x 15 cm with 1.25 cm tab); the photo prints without borders on three sides and with a small border on the bottom edge that you tear off to make the photo completely borderless. Guidelines Use 4 x 6 inch photo paper with a 0.5 inch tab (10 x 15 cm with 1.25 cm tab). Do not print borderless photos in ink-backup mode. Always have two print cartridges installed in the printer. For more information, see Ink-backup mode. Open the file in a software program such as HP Photosmart software and resize the photo. Ensure that the size corresponds to the paper size that you want to use. For maximum fade resistance, use HP Premium Plus Photo Paper. Verify that the photo paper that you are using is flat. For information about preventing photo paper from curling, see the photo paper storage instructions. Do not exceed the paper tray capacity: 15 sheets of photo paper. Prepare to print 1. Slide the paper guide all the way to the left. 2. Verify that the photo paper is flat. 3. Place the photo paper in the right side of the tray. The side to be printed on should face down and the short edge should point towards the printer. If you are using photo paper that has a tear-off tab, verify that the tab is pointing away from the printer.

Chapter 5

Push the paper into the printer until it stops. Slide the paper guide firmly against the edge of the paper.
Print Note If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. 2. 3. 4. Open the photo in a software program that allows editing, such as HP Photosmart software. Open the Printer Properties dialog box. Click the Printing Shortcuts tab. In the Printing Shortcuts list, click Photo Printing-Borderless, and then select the following options: Print Quality: Normal or Best Note For maximum dpi quality, go to the Features tab, and then click Maximum dpi in the Print Quality drop-down list. Paper Type: An appropriate photo paper type Paper Size: An appropriate borderless photo paper size Orientation: Portrait or Landscape If necessary, change the HP Real Life technologies photo fix setting. Select any other print settings that you want, and then click OK. If you printed on photo paper with a tear-off tab, remove the tab to make the document completely borderless.
Use the What's This? help to learn about the features that appear in the Printer Properties dialog box.

Print Note If your software program includes a label printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. 1. 2. 3. Open the Printer Properties dialog box. Click the Printing Shortcuts tab. In the Printing Shortcuts list, click General Everyday Printing, and then specify the following print settings: Paper Type: Plain paper Paper Size: An appropriate paper size Click OK.

Print CD/DVD tattoos

Note This feature might not be available in your country/region.
Guidelines See the instructions that are included with the CD/DVD tattoo for the most current printing tips. To avoid damaging the printer, do not feed a CD/DVD tattoo through the printer more than once. Make sure the CD/DVD tattoo covers the entire backing sheet with no exposed spaces. Separating any part of the CD/DVD tattoo from the protective backing sheet before printing could damage the printer. Avoid using a CD/DVD tattoo that is pulling away from the protective backing, or that is wrinkled, curled, or damaged in any way. Do not exceed the input tray capacity: 1 sheet of CD/DVD tattoo paper. Prepare to print 1. Raise the output tray, and then remove all paper from the input tray. 2. Slide the paper guide all the way to the left. 3. Place one sheet of CD/DVD tattoo paper in the right side of the input tray. The side to be printed on should face down. 4. Push the paper into the printer until it stops. 5. Slide the paper guide firmly against the edge of the paper.

Lower the output tray.

Print 1. Open the Printer Properties dialog box. 2. Click the Features tab, and then specify the print settings in the order shown below: Size: 5x7in. Paper Type: Click More, click Specialty Papers, and then click HP CD/DVD Tattoo. Print Quality: Best 3. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that appear in the Printer Properties dialog box.

Print transparencies

Guidelines For great results, use HP Premium Inkjet Transparency Film. Do not exceed the paper tray capacity: 20 transparencies.

Prepare to print 1. Slide the paper guide all the way to the left. 2. Place the transparencies in the right side of the tray. The side to be printed should face down and the adhesive strip should face up and toward the printer. 3. Carefully push the transparencies into the printer until they stop, so that the adhesive strips do not catch on one another. 4. Slide the paper guide firmly against the edge of the transparencies.
Print 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click Presentation Printing, and then specify the following print settings: Paper Type: Click More, and then select an appropriate transparency film. Paper Size: An appropriate paper size 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that appear in the Printer Properties dialog box.

Print brochures

Guidelines Open the file in a software program and assign the brochure size. Ensure that the size corresponds to the paper size on which you want to print the brochure. Do not exceed the paper tray capacity: 30 sheets of brochure paper. Prepare to print 1. Slide the paper guide all the way to the left. 2. Place the paper in the right side of the tray. The side to be printed on should face down.
Print 1. Open the Printer Properties dialog box. 2. Click the Features tab. 3. Specify the following print settings: Print Quality: Best Paper Type: Click More, and then select an appropriate HP inkjet paper. Orientation: Portrait or Landscape Size: An appropriate paper size Two-sided printing: Manual For more information, see Two-sided printing. 4. Click OK to print. Use the What's This? help to learn about the features that appear in the Printer Properties dialog box.

Print greeting cards

Greeting cards Unfold prefolded cards, and then place them in the paper tray. For great results, use HP Greeting Card Paper. Do not exceed the paper tray capacity: 20 cards. Prepare to print 1. Slide the paper guide all the way to the left. 2. Fan the edges of the greeting cards to separate them, and then align the edges. 3. Place the greeting cards in the right side of the tray. The side to be printed on should face down.

Print iron-on transfers

Guidelines When printing a mirror image, the text and the pictures are horizontally reversed from what is displayed on the computer screen.
Do not exceed the paper tray capacity: 10 iron-on transfers.
Prepare to print 1. Slide the paper guide all the way to the left. 2. Place the iron-on transfer paper in the right side of the tray. The side to be printed on should face down. 3. Push the paper into the printer until it stops. 4. Slide the paper guide firmly against the edge of the paper.
Print Note If your software program includes an iron-on transfer printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. 1. 2. Open the Printer Properties dialog box. Click the Features tab, and then specify the following print settings: Print Quality: Normal or Best Paper Type: Click More, click Specialty Papers, and then click Other specialty paper. Size: An appropriate paper size Click the Advanced tab. Click Printer Features, and then set Mirror Image to On. Note Some iron-on transfer software programs do not require you to print a mirror image. 5. Select any other print settings that you want, and then click OK.
Save time Use the Printing Shortcuts tab. Set the order that the pages print. Use Fast/Economical printing. Print multiple pages on a single sheet of paper. Print in grayscale. Print a two-sided document. Use HP Everyday Photo Paper to save money and ink when printing photos. Preview the document before printing it. Print on a custom paper size. Select the correct paper type. Change the print speed and quality. View the print resolution. Achieve the highest printing resolution with Maximum dpi. Resize the document as needed.

Save money

Enhance the quality of printouts

Printing shortcuts

Use printing shortcuts to print with print settings that you use often. The printer software has several specially designed printing shortcuts that are available in the Printing Shortcuts list. Note When you select a printing shortcut the appropriate printing options are automatically displayed. You can leave them as is or change them. Use printing shortcuts Use the Printing Shortcuts tab for the following print tasks: General everyday printing Photo printingborderless Photo printingwith white borders Fast/Economical printing Presentation printing Two-sided, duplex, printing

Print a test page

You can print a test page to view the effects of any changes you have made to the print settings. To print a test page 1. Open the printer Toolbox. 2. Click the Print a Test Page button, and then follow the onscreen instructions.
View estimated ink levels
Follow these instructions to view the estimated ink levels of the print cartridges that are installed in the printer: 1. 2. Open the printer Toolbox. Click the Estimated Ink Level tab. Note If the print cartridges were used before being installed in the printer, the estimated ink levels will not appear on the Estimated Ink Level tab. The Estimated Ink Level tab also contains print cartridge ordering information. To view this information, click the Print Cartridge Information button.
Maintain the printer body
Because the HP Deskjet ejects ink onto the paper in a fine mist, ink smudges will eventually appear. To remove smudges, stains, or dried ink from the exterior 1. Turn off the HP Deskjet, and then disconnect the power cord. 2. Wipe the outside of the HP Deskjet with a soft cloth that has been lightly moistened with water. Caution Do not use any type of cleaning solution. Household cleaners and detergents might damage the printer finish. Keep all fluids away from the interior. Do not lubricate the metal rod on which the print cartridge cradle slides. Noise is normal when the cradle moves back and forth.
Remove ink from your skin and clothing
Follow these instructions to remove ink from your skin and clothing:
HP Photosmart Software Help 49
Surface Skin White fabric Color fabric
Remedy Wash the area with an abrasive soap. Wash the fabric in cold water and use chlorine bleach. Wash the fabric in cold water and use sudsy ammonia.
Caution Always use cold water to remove ink from fabric. Warm or hot water can set the ink into the fabric.
Manually clean print cartridges
If the HP Deskjet is used in a dusty environment, a small amount of debris can accumulate on the print cartridge contacts. This debris can cause ink streaks and missing lines on printed pages. The problem can be corrected by manually cleaning the print cartridge contacts. You need the following items to clean the print cartridges: Distilled water (tap water can contain contaminants that can damage the print cartridge) Cotton swabs or other soft, lint-free material that will not stick to the print cartridge
Be careful not to get ink on your hands or clothing as you clean. To prepare to clean 1. Open the HP Deskjet cover. 2. Wait until the print cartridge cradle moves to the center of the HP Deskjet and is idle and quiet. 3. Remove the print cartridges and place them on a piece of paper, with the copper strips facing up. Caution Do not leave the print cartridges outside the HP Deskjet for more than 30 minutes.

Print cartridge is faulty or not installed properly
The printer cannot print if the print cartridges are faulty, or if they are not installed properly. To resolve the problem 1. Raise the printer cover. 2. Do one of the following: If an error message is displayed on screen, remove the print cartridge that is named in the error message. Go to step 3. If an error message is not displayed, remove and reinstall each print cartridge. If the Power light is not flashing, the problem is solved. If the Power light is flashing, go to step 4.
Reinstall the print cartridge. For more information, see Installation instructions. If the Power light is not flashing, the problem is solved. If the Power light is flashing, go to step 4. Manually clean the print cartridge. Reinsert the print cartridge in the printer and close the printer cover. If the Power light is still flashing, the print cartridge is faulty and must be replaced. Note You can print with one print cartridge in ink-backup mode if you do not have a replacement print cartridge available. For more information, see Inkbackup mode.
If the Power light continues to flash after replacing the print cartridge, visit HP Technical Support at www.hp.com/support.
"Printing in ink-backup mode" message
When the printer detects that only one print cartridge is installed, ink-backup mode is initiated. This printing mode lets you print with a single print cartridge, but it slows the printer and affects the quality of printouts. If you receive the ink-backup mode message and two print cartridges are installed in the printer, verify that the protective piece of plastic tape has been removed from each print cartridge. When plastic tape covers the print cartridge contacts, the printer cannot detect that the print cartridge is installed.
"Print cartridge is in the wrong slot" message
If you receive this error message, the print cartridge is installed in the wrong side of the print cartridge cradle. Always install the tri-color print cartridge in the left print cartridge cradle compartment. Install the black print cartridge in the right print cartridge cradle compartment.
Photos do not print correctly
Check the paper tray Check the printer properties

Check the paper tray

1. 2. 3. Verify that the photo paper is placed in the paper tray with the side to be printed on facing down. Slide the paper forward until it stops. Slide the paper guide firmly against the edge of the paper. Do not press the guide so firmly against the paper that the paper bends or curls.
Check the printer properties
Open the Printer Properties dialog box and verify the following options:
Setting Size: An appropriate paper size

Features

Paper Type: An appropriate photo paper Print Quality: Best or Maximum dpi

Print quality is poor

Streaks and missing lines Print is faded Blank pages print
Streaks and missing lines
If your printed pages are missing lines or dots or if streaks appear, the print cartridges might be low on ink or might need to be cleaned. For more information, see View estimated ink levels and Automatically clean print cartridges.

Print is faded

Verify that neither of the print cartridges is low on ink. For more information, see View estimated ink levels. If a print cartridge is low on ink, consider replacing the print cartridge. For the correct part numbers, see the reference guide that came with the printer. Verify that a black print cartridge is installed. If the black text and images on your printouts are faded, you might be printing with only the tri-color print cartridge. Insert a black print cartridge, in addition to the tricolor print cartridge, for optimal black print quality. Verify that the protective piece of plastic tape has been removed from the print cartridges.
Consider selecting a higher print quality.

Blank pages print

The protective piece of plastic tape might still be attached to the print cartridges. Verify that the plastic tape has been removed from the print cartridges.
The print cartridges might be out of ink. Replace one or both empty print cartridges. For more information, see View estimated ink levels.

Document is misprinted

Text and images are misaligned Document is printed off-center or at an angle Parts of the document are missing or printed in the wrong place Envelope is printed at an angle Document does not reflect the new print settings
Text and images are misaligned
If the text and images on your printouts are misaligned, then align the print cartridges.
Document is printed off-center or at an angle
1. 2. 3. Verify that only one type of paper is placed in the paper tray, and that the paper has been placed in the tray correctly. Verify that the paper guide fits firmly against the edge of paper. Reprint the document.
Parts of the document are missing or printed in the wrong place
Open the Printer Properties dialog box and confirm the following options: Tab Setting Portrait or Landscape: Verify the appropriate orientation. Features Size: Verify the appropriate paper size. Scale to paper size: Select this option to scale text and graphics to the paper size specified in the corresponding drop-down list.
If parts of the document are still missing, the printer settings might be overridden by the software program print settings. Select the appropriate print settings from within the software program.
Envelope is printed at an angle
1. 2. 3. Slide the flap inside the envelope before loading it in the printer. Confirm that the paper guide fits firmly against the edge of the envelope. Reprint the envelope.

For small photo paper with a tear-off tab If the border appears below the tear-off tab, then remove the tab.
If the border appears above the tear-off tab, then align the print cartridges.

Error messages

Print cartridge error messages Other error messages
Print cartridge error messages
If you receive a print cartridge error message, follow these directions.
66 HP Deskjet D1300 series
Incorrect print cartridge message The printer can only print when the correct print cartridges are installed. If you receive a print cartridge error message, one or both of the print cartridges cannot be used in the printer. To resolve the problem, follow the instructions in Incorrect print cartridge. Print cartridge problem message The printer cannot print if the print cartridges are faulty, or if they are not installed properly. If you receive a message stating there is a problem with a print cartridge, follow the instructions in Print cartridge is faulty or not installed properly to resolve the problem. "Print cartridge carriage is stalled" message If the printer stalls while you are printing a document, follow the instructions in Printer is stalled. "Print cartridge is in the wrong slot" message If you receive this error message, the print cartridge is installed in the wrong side of the print cartridge cradle. Follow the instructions in "Print cartridge is in the wrong slot" message to resolve the problem. "Printing in ink-backup mode" message If you receive this error message, follow these instructions.

Other error messages

If you receive an error message, follow these directions. Out of paper message If you receive an out of paper message, follow the guidelines in Out of paper message. "There was an error writing to USB port" message The printer might not be receiving correct data from another USB device or USB hub. Connect the printer directly to the USB port on the computer. "Two-way communication cannot be established" or "Printer not responding" message The printer might not be able to communicate with the computer if the USB cable is too long. If you receive this error message, make sure that the USB cable is not greater than 3 meters (approximately 9.8 feet) in length. Note For best printing performance, use a USB 2.0 compatible cable.

Power light is on or flashing

Power light

If the Power light is on, the printer is either printing or ready to print. If the Power light is off, the printer is off. If the Power light is flashing, see the following information. What the flashing light means If an error message appears If no error message appears
What the flashing light means
The Power light can flash for several reasons: The printer cover is open. The printer is out of paper. A problem exists with the printer, such as a paper jam or a problem with a print cartridge. For information about clearing a paper jam, see Paper jam.
If an error message appears
Read the error message that explains the problem and its solution.
If no error message appears
Check the status of the printer by using the printer tools. To gain access to the tools, open the Printer Properties dialog box, click the Features tab, and then click the Printer services button. Use the printer tools to perform the following tasks: View estimated ink levels. Clean the print cartridges. Calibrate the printer. Print a test page. Perform other functions as needed.

Document prints slowly

Multiple software programs are open The computer resources are insufficient for the printer to print at its optimum speed. To increase printer speed, close all unnecessary software programs when printing. Complex documents, graphics, or photos are printing Documents containing graphics or photos print more slowly than text documents. Best or Maximum dpi print mode is selected The printer prints more slowly when Best or Maximum dpi is selected as the print quality. To increase the printer speed, select a different print quality mode. Printer is in ink-backup mode The printer might print more slowly if it is in ink-backup mode. For more information, see Ink-backup mode. To increase the print speed, use two print cartridges in the printer. Printer software is outdated Outdated printer software might be installed. For information about updating the printer software, see Download printer software updates. Computer does not meet system requirements If your computer does not have enough RAM or a large amount of free space on the hard drive, the printer processing time will be longer. 1. Verify that the computer hard disk space, RAM, and processor speed meet the system requirements. The system requirements are listed in the reference guide that came with the printer. Make space available on the hard drive by deleting unwanted files.

Appendix C For more information, visit HPs Commitment to the Environment Web site at: www.hp.com/hpinfo/globalcitizenship/environment/index.html This section contains the following topics: Paper use Plastics Material safety data sheets Recycling program HP inkjet supplies recycling program Energy consumption - Energy Star

Paper use

This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002.

Plastics

Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life.
Material safety data sheets
Material safety data sheets (MSDS) can be obtained from the HP Web site at: www.hp.com/go/msds

Recycling program

HP offers an increasing number of product return and recycling programs in many countries/regions, and partners with some of the largest electronic recycling centers throughout the world. HP conserves resources by reselling some of its most popular products. For more information regarding recycling of HP products, please visit: For more information regarding recycling of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/
HP inkjet supplies recycling program
HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. For more information, go to the following Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/
Energy consumption - Energy Star
Energy usage drops significantly while in ENERGY STAR mode, which saves natural resources, and saves money without affecting the high performance of this product. This product qualifies for ENERGY STAR (MOU v.3.0), which is a voluntary program established to encourage the development of energy-efficient office products.
ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency. For more information on ENERGY STAR guidelines, go to the following Web site: www.energystar.gov

Regulatory notices

FCC statement LED indicator statement Notice to users in Korea

FCC statement

The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

G general everyday printing 34 grayscale printing 36 greeting card printing 27 H Hewlett-Packard Company notices 2 HP Photosmart software downloading 44 I index card printing 23 Ink Status window 43 ink, removing ink from skin and clothing 49 ink-backup mode 10 installation program stops 53 installing print cartridges 45 iron-on transfer printing 31 L label printing 24 LED indicator statement 75 letter printing 20 lights Power light 7 low ink 49
Index installing 45 maintaining 51 not installed properly 60 ordering information 49 print with one print cartridge 10 problem message 60 replacing 9 selection numbers 45 used with the printer 9 print preview 38 print quality blank pages print 63 print queue, clearing 56 print resolution 35 print settings changing 42 default settings 41 print speed 35 printer does not feed paper 58 printer features 6 printer is not printing 55 printer is stalled 59 printer maintenance 45 printer name does not appear 55 printer prints on multiple sheets at once 58 printer properties 42 printer software downloading updates 44 printer specifications 73 printer Toolbox 52 printer troubleshooting 53 printing 4800 x 1200 optimized dpi 36 booklets 28 borderless photos 13 bound two-sided printing 39 brochures 26 CD/DVD tattoos 24 custom paper size 37 digital photos 16 documents 19 e-mails 18 envelopes 21 Exif Print 16 fast/economical 34 general everyday printing 34 grayscale 36 greeting cards 27 high quality 36 index cards and small media 23 iron-on transfers 31 labels 24 letters 20 maximum dpi 36 multiple pages on single sheet 37 other documents 18 photos 13 photos with a border 15 postcards 22 posters 30 presentation printing 34 print preview 38 print quality 35 print resolution 35 print settings 42 print speed 35 resizing documents 37 selecting a paper type 35 setting the page order 36 software 41 tips 33 transparencies 25 two-sided printing 38 with one print cartridge 10 Printing Shortcuts tab 33 printing tips 33 problems with borderless documents for small photo paper with a tear off tab 66 R Real Life technologies 16 recycle ink cartridges 74 regulatory notices FCC statement 75 notice to users in Korea 75 removing ink from skin and clothing 49 resizing documents 37 S settings 42 test page, printing 49 Toolbox 52 transparency printing 25 troubleshooting borderless printing guidelines 64 borderless printing problems 64 document does not reflect new print settings 64 document prints slowly 69 envelope prints at angle 64 image prints at angle 64 installation program stops 53 misprinted document 63 multiple pages print at once 58 paper jam 57 parts of the document are missing or in wrong place 63 photo printing problems 61 poor print quality 62 print is faded 62 printer 53 printer does not feed paper 58 printer is not printing 55 printer is stalled 59 printer name does not appear 55 streaks and missing lines 62 text and images are misaligned 63 unwanted border on photo 65 two-sided printing 38 U Unknown Device message 54 updates downloading for software 44 HP Photosmart software 44 USB cable 72 connecting to the printer 12

HP Jetdirect External USB Compatibility

Introduction

There have been some questions from customers about the compatibility of printers and the HP Jetdirect External Print Server Products. This white paper addresses those questions and provides a list of supported printers with the USB External Print Servers that are currently on the Corporate Price List (CPL). Over the years, many things have changed regarding external print servers and printers they connect to. In the past, an external print server was the only way to place these printers on a network. In contrast, many printers today come with their own embedded networking and the USB port is used almost exclusively for direct connection to PCs. As a result, some printers have implemented cost effective USB modes that are very difficult for an external print server to support on the network.

Current Support Strategy

HP currently has four external USB products on the CPL: J6035G J7988G J7951G J7942G 175X 10/100TX USB 1.1 External Print Server en1700 10/100TX USB 2.0 External Print Server ew2400 10/100TX & 802.11b/g USB 2.0 External Print Server en3700 10/100TX USB 2.0 External Print server
In 2009, the J6035G 175X print server will be discontinued. This print server has been popular, but is not upgradeable and it does not support Hi-Speed USB. The 175x supports

whitepaper

May 2009
USB 1.1 and USB 1.1 does not include Hi-Speed. USB 2.0 added Hi-Speed and is fully backward compatible with USB 1.1 in Full-Speed. As a result, some of the newer USB printers cannot be supported. Its eventual replacement is currently available as the en1700, an upgradeable solution that supports Hi-Speed USB and also supports IPv6. The ew2400 and the en3700 which are USB 2.0 Hi-Speed will remain on the CPL for a while as they are respectively HPs wireless value line external print server and HPs full featured external print server.

Scanning on AIO and MFPs

The HP Jetdirect External print servers do not support scanning on Laserjet MFPs. They are currently a print only solution. The 175x, ew2400, and en3700 supported scanning through the embedded web server for the Laserjet AIOs and Officejet Pros. Many devices have their own networking scanning software and no longer rely on HP JetDirects web scan capability and in many cases no longer support it. As a result, the web scanning capability has been removed from the en1700.

Supported Printer lists

Due to various product limitations, not all USB external print servers support the same set of printers. In this section, I will break down the supported printers for each HP USB Jetdirect print server. As always, be sure your firmware on both the printer and print server is at the latest available version.
HP Jetdirect en1700 Supported with these USB network-capable HP printers, AIOs, and MFPs:
HP Business Inkjet 2300, 2600, 2800, and 3000; HP Color LaserJet CP1515, CP1518, CP2025, CP3505, CP3525, CP4005, CP6015, 2500, 2550, 2600, 2605, 2700, 3000, 3600, 3700, 3800, 4610, 4650, 4700, 5550, 2820mfp, and 2840mfp; HP Designjet Z2100, Z3100, 30, 70, 90, 110+, 130, 500, 510, 800, and 820mfp; HP Deskjet 5550, 5650, 6940, 6980, and 9800 series; HP LaserJet P2014, P2015, P2035, P2055, P3005, P4014, P4015, P4515, 1015, 1022, 1160, 1200, 1300, 1320, 2200, 2300, 2410, 2420, 2430, 3015, 3020, 3030, 3052, 3055, 3300, 3380, 3390, 3392, 4240, 4250, 4350, and 5200 series; HP Officejet Pro K550, K850, K5300, K5400 and 8000
Print and Windows based scanning:
HP Color LaserJet CM1015mfp and CM1017mfp

Print only:

HP Color LaserJet CM3530mfp, CM4730mfp, CM6030mfp, CM6040mfp, 4730mfp; HP LaserJet M3027mfp, M3035mfp, M4345mfp, M5025mfp, M5035mfp, M9040mfp, M9050mfp, 3050, and 3050z; HP Officejet Pro K8600, L7300, L7500, L7600, L7700, 6200, 8500, and 9100 series

HP Jetdirect en3700 Supported with these USB network-capable HP printers:
HP Business Inkjet 1000, 1100, 1200, 2280, 2300, 2600, 2800, 3000; HP Color Inkjet cp1160 and cp1700; HP Color LaserJet CP1515, CP1518, CP3505, CP3525, CP4005, CP6015, 1500, 2500, 2550, 2605, 2700, 3000, 3500, 3550, 3600, 3700, 3800, 4610, 4650, 4700, 5550 series; HP Designjet 30, 70, 90, 110+, 130, 500, 800, and 820mfp; HP Deskjet 1180c, 1220c, 1280, 5150, 5550, 5650, 6122, 9300c, 9600c, 9650, 9670, 9680, and 9800 series; HP LaserJet P2014, P2015, P2035, P2055, P3005, P4014, P4105, P4514, 1015, 1022, 1150, 1160, 1200, 1300, 2200, 2300, 2410, 2420, 2430, 3015, 3020, 3030, 3052, 3055, 3200, 3300, 3380, 3390, 3392, 4240, 4250, 4350, and 5200 series; HP Officejet D, G series, K80/K80xi, and 9100 series; HP Officejet Pro K550, K850, K5300, K5400, K8600, L7300, L7500, L7600, L7700, 8000, and 8500
Also works with these USB network-capable HP printers:
HP Color LaserJet CM1015/1017mfp*, CM3530mfp*, CM4730mfp*, CM6030mfp*, CM6040mfp*, 4730mfp*, 9500mfp*; HP Deskjet 895 Cse/Cxi; HP LaserJet M3027mfp*, M3035mfp*, M4345mfp*, M5025mfp*, M5035mfp*, M9040mfp*, M9050mfp*,3050*; HP Officejet 6100 series*; HP Photosmart 1100, 1200, 1300, 7000**, and 8000 series; HP PSC 2110*, 2210*, 2400*, 7350, and 7550 All-in-One * printing only; no webscan ** except HP Photosmart 7200 series
HP Jetdirect ew2400 Supported with these USB network-capable HP printers:
HP Business Inkjet 1000, 1100, 1200, 2280, 2300, 2600, 2800, 3000; HP Color Inkjet cp1160 and cp1700; HP Color LaserJet CP1515, CP1518, CP3505, CP3525, CP4005, CP6015, 1500, 2500, 2550, 2605, 2700, 3000, 3500, 3550, 3600, 3700, 3800, 4610, 4650, 4700, 5550 series; HP Designjet 30, 70, 90, 110+, 130, 500, 510, 800, and 820mfp; HP Deskjet 1180c, 1220c, 1280, 5150, 5550, 5650, 6122, 9300c, 9600c, 9650, 9670, 9680, and 9800 series; HP LaserJet P2014, P2015, P2035, P2055, P3005, P4014, P4015, P4515, 1015, 1022, 1150, 1160, 1200, 1300, 2200, 2300, 2410, 2420, 2430, 3015, 3020, 3030, 3052, 3055, 3200, 3300, 3380, 3390, 3392, 4240, 4250, 4350, and 5200 series; HP Officejet D, G series, K80/K80xi, and 9100 series; HP Officejet Pro K550, K850, K5300, K5400, K8600, L7300, L7500, L7600, L7700, 8000, and 8500

HP Color LaserJet CM1015/1017mfp*, CM3530mfp*, CM4730mfp*, CM6030mfp*, CM6040mfp*, 4730mfp*, 9500mfp*;
HP Deskjet 895 Cse/Cxi; HP LaserJet M3027mfp*, M3035mfp*, M4345mfp*, M5025mfp*, M5035mfp*, M9040mfp*, M9050mfp*, 3050*; HP Officejet 6100 series*; HP Photosmart 1100, 1200, 1300, 7000**, and 8000 series; HP PSC 2110*, 2210*, 2400*, 7350, and 7550 All-in-One; HP CM 8060 Color MFP with Edgeline Technology* * printing only; no webscan ** except HP Photosmart 7200 series
HP Jetdirect 175x Supported with these USB network-capable HP peripherals:
HP Business Inkjet 1000, 1100, 1200, 2280, 2300, 2600, 2800, 3000; HP Color Inkjet cp1160 and cp1700; HP Color LaserJet CP4005, 1500, 2500, 2550, 3000, 3500, 3550, 3600, 3700, 3800, 4610, 4650, 4700, and 5550 series; HP Designjet 30, 70, 90, 110+, 130, 500, and 800; HP Deskjet 1180c, 1220c, 1280, 5150, 5550, 5650, 6122, 9300c, 9600c, 9650, 9670, 9680, and 9800 series; HP LaserJet 1015, 1022, 1150, 1160, 1200, 1300, 2200, 2300, 2410, 2420, 2430, 3015, 3020, 3030, 3200, 3300, 3380, 4240, 4250, 4350, and 5200 series; HP Officejet D, G series, K80/K80xi, and 9100 series; HP Officejet Pro K550, K850, K5300, K5400, L7300, L7500, L7600, and L7700
Also works with these USB network-capable HP peripherals:
HP Color LaserJet 4730mfp*, 9500mfp*; HP Deskjet 895 Cse/Cxi; HP LaserJet M3027mfp*, M3035mfp*, M4345mfp*, M5025mfp*, M5035mfp*, 3050*, 3052*, 3055*, 3390*, 3392*; HP Officejet 6100 series*; HP Photosmart 1100, 1200, 1300, 7000**, and 8000 series; HP PSC 7350, and 7550 All-in-One * printing only; no webscan ** except HP Photosmart 7200 series printers
February 2007 Hewlett-Packard Development Company, L.P. The information contained in this document is subject to change without notice. HP makes no warranty of any kind with respect to this information. HP specifically disclaims the implied warranty of merchantability and fitness for a particular purpose. HP shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in conjunction with the furnishing or use of this information. Microsoft, Windows, and Windows NT/2000/XP are registered trademarks of Microsoft Corporation in the USA, and other countries. All other brand and product names are trademarks or registered trademarks of their respective companies.