Chapter 1 (continued)

An outlet icon is displayed when the battery is fully charged, indicating that you can unplug the power cord and run the printer from the battery if desired. For more information about the battery, refer to the instructions that came with the battery. Ink level indicator Displays the ink level of the print cartridge.
Select Photos screen 1. Selection box Displays a check mark if photo is selected. 2. Copies Displays number of copies to be printed of the current photo. 3. Video clip Displays this icon only when you have a video clip displayed on the printer screen. 4. Index number Displays index number of current photo and total number of photos on the inserted memory card. Internal battery compartment 1. Cover of the battery compartment Open this cover on the bottom of the printer to insert the optional HP Photosmart Internal Battery. 2. HP Photosmart Internal Battery (Model: Q5599A) A fully-charged battery has sufficient charge to print approximately 75 photos. You must purchase the battery separately. 3. Internal battery compartment Insert the optional HP Photosmart Internal Battery here. 4. Battery compartment button Slide to release the compartment cover.

Available accessories

There are several accessories available for the HP Photosmart 320 series printer that enhance its portability for printing anywhere, anytime. The appearance of the accessories may vary from what is shown. Accessory name Description The HP Photosmart Internal Battery lets you take the printer with you wherever you go. (Model: Q5599A)
HP Photosmart Internal Battery The HP Photosmart Automobile DC Adapter lets you plug into your automobile for backup power and to recharge an optional HP Photosmart Internal Battery inserted in the printer. (Model: Q3448A) HP Photosmart Automobile DC Adapter The lightweight, durable HP Photosmart Carrying Case for Compact Printers holds and protects everything needed for hassle-free printing on the go. (Model: Q3424A)
HP Photosmart Carrying Case for Compact Printers The HP Bluetooth wireless printer adapter goes into the camera port on the front of the printer and lets you use Bluetooth wireless technology for printing. (Model: Q3395A)

HP Bluetooth wireless printer adapter

Printer menu

The printer menu contains many features for adjusting defaults, controlling print quality, and using special effects. To use the printer menu 1. If there is a memory card in the printer, remove it. 2. Press or on the printer control panel to access the printer menu. To navigate the printer menu Press or to scroll through the menu options displayed on the printer screen. Menu items that are not accessible are grayed out. Press OK to open a menu or select an option. Press Cancel to exit the current menu.
Printer menu structure Top level menu Tools Submenus/options Print quality Additional submenus/ options Print quality: Print sample page Print test page Best (default) Normal
Sample page for use in a demo of the printer. Page of information about the printer: serial number, firmware version, and so on. Continue to second level cleaning? Yes No

Clean cartridge

Continue to third level cleaning? Align printer Bluetooth The Bluetooth menu options are needed if you equip the printer with the Device address Yes No
Select to align the print cartridge. Device address: Some devices with Bluetooth wireless technology require you to
Printer menu structure (continued)
Top level menu optional HP Bluetooth wireless printer adapter.

Submenus/options

Additional submenus/ options enter the address of the device they are trying to locate. This menu option shows the device address.

Device name

You can select a device name for the printer that appears on other devices with Bluetooth wireless technology when they locate the printer. You can assign a Bluetooth numerical passkey to the printer. The default passkey is 0000. When the Security level is set to High (see later in this table), users of devices with Bluetooth wireless technology must enter this passkey before they can print. Accessibility: Visible to all Not visible When Accessibility is set to Not visible, only devices that know the device address can print to it.

Passkey

Accessibility
You can set the Bluetoothequipped printer to be visible or invisible to other devices with Bluetooth wireless technology by changing this accessibility option. Security level Security Level: Low (default) The printer does not require users of other devices with Bluetooth wireless
Chapter 1 Printer menu structure (continued)

Top level menu

Additional submenus/ options technology to enter the printer passkey. High The printer does require users of other devices with Bluetooth wireless technology to enter the printer passkey.

Reset Bluetooth options

Reset Bluetooth options: Yes No (default) or or or or or to scroll to scroll to scroll to scroll to scroll
Cartridges Photo sizes Paper loading Paper jam Camera connect

Press Press Press Press Press

Preferences

Smart focus
Smart focus: On (default) Off

Digital flash

Digital Flash: On Off (default)

Date/time

Date/time stamp: Date/time Date only Off (default)

Colorspace

Choose colorspace: Adobe RGB sRGB Auto-select (default)
The Auto-select default tells the printer to use the Adobe RGB colorspace, if available. The printer defaults to sRGB if Adobe RGB is not available.
Submenus/options Borderless
Additional submenus/ options Turn borderless printing: On (default) Off
When borderless printing is turned off, all pages print with a narrow white border around the outside edges of the paper. After printing After printing, deselect all photos: Passport photo mode Always (default) Never Ask
Turn passport photo mode: On Off (default)
Select Size: Passport mode tells the printer to print all selected photos in the selected passport photo size. A separate page is printed for each selected photo. Each printed page contains the number of photos of the selected size that will fit on the page. Preview animation Turn preview animation: On (default) Off
Select Off to bypass printer screen animations. Restore defaults Restore original factory preferences: Language Yes No
Select language: Select country/region:

Getting ready to print

Before you can begin printing, there are three easy procedures you should become familiar with: Loading paper (see Loading paper) Inserting print cartridges (see Inserting print cartridges) Inserting a memory card (see Inserting memory cards)
You must load paper and insert a print cartridge before inserting a memory card.

Loading paper

Learn how to choose the right paper for your print job and how to load it into the In tray for printing.

Choosing the right paper

For a list of available HP-designed inkjet paper or to purchase supplies, go to: www.hpshopping.com (U.S.) www.hp.com/go/supplies (Europe) www.hp.com/jp/supply_inkjet (Japan) www.hp.com/paper (Asia/Pacific)
To get the best results from the printer, choose from these high-quality HP photo papers. To print High-quality, long-lasting prints and enlargements Medium- to high-resolution images from scanners and digital cameras Casual and business photos Use this paper HP Premium Plus photo paper HP Premium photo paper HP photo paper HP Everyday photo paper To keep your paper in good condition for printing: Store unused paper in its original package. Keep the paper flat in a cool, dry place. If the corners curl, place the paper in a plastic bag and gently bend it in the opposite direction until it lies flat. Hold photo paper by the edges to avoid smears.

Chapter 2

Loading your paper
Paper loading tips: You can print photos on photo paper, index cards, L-size cards, or Hagaki cards. Before loading paper, slide out the paper-width guide to make room for the paper. Load only one type and size of paper at a time. Do not mix paper types or sizes in the In tray. How to load 1. Open the In tray and pull out the In tray extender. Load up to 20 sheets of paper with the print side or glossy side facing towards you. When loading, push the paper down firmly until it stops. If you are using tabbed paper, insert it so the tabbed end feeds in last. Adjust the paperwidth guide to fit close to the edge of the paper without bending the paper. Open the Out tray to prepare for printing.

Getting your photos from camera to printer
Use these steps for start-to-finish printing in minutes! Step 1 Insert a memory card See Inserting memory cards. Step 2 Decide which photos to print See Deciding which photos to print.
Step 3 Load paper See Loading paper.
Step 4 Insert a different print cartridge for this print job, if desired See Inserting print cartridges.
Step 5 Select photos to print See Selecting photos to print.

Chapter 3 (continued)

Use these steps for start-to-finish printing in minutes! Step 6 Improve the quality of your photos See Improving the quality of your photos. Step 7 Print your photos See Printing your photos.
Deciding which photos to print
To view photos One by one Do this 1. 2. Insert a memory card. Use the or to select a layout, then press OK. See Selecting a layout. Press or to view the photos one by one. Press and hold the button to view the photos rapidly. When you reach the last photo in either direction, the display returns to the first or last photo and continues. Insert a memory card. Select Print Index Page, then press OK.
Using a photo index A photo index shows thumbnail views and index numbers for up to 2000 photos on a memory card. Use an index card instead of photo paper to cut costs when printing a photo index.
Selecting photos to print
If you want to Print one photo Do this 1. 2. Insert a memory card and select a print layout. Press Print to print the photo displayed on the printer screen, using the current print layout. Insert a memory card and select a print layout.
Print more than one copy of a photo

If you want to

Do this 2. Press OK once for each copy of the current photo you want to print. Press Cancel to decrease the number of copies by one or deselect a selected photo. Press Print. Insert a memory card and select a print layout. Press OK to select each photo you want to print. Press Print. Insert a memory card and select a print layout. Press and hold OK until a message tells you that all the photos on the card have been selected. Press Print. Insert a memory card that has a video clip on it. Press OK to select either layout option; neither one will be used for printing video clips, which are always printed nine to a page. Press or to scroll to the video clip you want to print (the first frame in the clip will be displayed). The video clip icon appears at the bottom of the printer screen. Press OK to select the video clip, then press Print. The printout will contain one page of nine frames automatically selected from the video clip.
3. Print several photos 1. 2. 3. Print all photos 1. 2.
3. Print nine frames from a video clip 1. 2.
Note 1 The image resolution in video clips is typically lower than that of digital photos; therefore, you may notice that the print quality of your video clip frames is lower than the print quality of your photos. Note 2 Not all video file formats are supported by this printer. For a list of supported video file formats, see Printer specifications.

Digital camera Print beautiful photos from a PictBridge or HP direct-printing digital camera without using a computer. See Getting connected. When you print directly from a digital camera, the printer uses the settings that you selected on the camera. For more information on using cameraselected photos, see the documentation that came with the camera.

To print from a.

Do this To print from an HP direct-printing camera 1. Turn on the HP direct-printing digital camera and select the photos you want to print. 2. Connect the camera to the USB port on the back of the printer using the USB cable that came with the camera. 3. Follow the instructions on the camera screen.
HP iPod Print photos that are stored in an HP iPod. See Connecting to other devices.
Before using the steps below to import and print photos to your HP iPod, make sure your images and your HP iPod meet the following requirements: The images you copy to the HP iPod must be in JPEG format. Make sure the HP iPod is formatted in Windows (FAT 32 file structure). The HP iPod defaults to the Windows file structure. To check if your HP iPod was formatted for Windows, go to Settings>About on your HP iPod. If it was formatted in Windows, it will display Format Windows at the bottom of the screen. If it was not formatted in Windows, you must connect the HP iPod to a Windows PC using the USB cable that came with the HP iPod and follow the onscreen instructions. Note HP iPods that have only been connected to a Macintosh are not compatible with the printer; however, after connecting to a Windows PC, Macintosh users can still fully synchronize their HP iPods back to Macintosh and Mac iTunes and maintain printer support. To import photos to an HP iPod 1. Copy photos from a memory card to your HP iPod using the Belkin Media Reader for iPod.
Do this 2. Verify that photos are on your HP iPod by selecting Photo Import on the HP iPod menu. Photos will appear as Rolls.
To print photos from an HP iPod 1. Connect the HP iPod to the camera port on the front of the printer using the USB cable that came with the HP iPod. The printer screen will display Reading Device for up to several minutes while the photos are read. Then the photos will be displayed on the printer screen. 2. Select the photo(s) you want to print and press Print. For more information on selecting and printing photos, see Selecting photos to print. If you are unable to print to the HP Photosmart 320 series printer using your HP iPod, please contact HP Customer Care. See HP Customer Care.

Maintaining and transporting the printer
The HP Photosmart 320 series printer requires very little maintenance. Follow the guidelines in this chapter to extend the life span of the printer and printing supplies, and to ensure that the photos you print are always of the highest quality.
Cleaning and maintaining the printer
Keep the printer and print cartridges clean and well maintained using the simple procedures in this section.
Cleaning the outside of the printer
1. 2. 3. Turn off the printer, then disconnect the power cord from the back of the printer. If you installed the optional HP Photosmart Internal Battery in the printer, remove it, then close the battery compartment door. Wipe the outside of the printer with a soft cloth that has been lightly moistened with water. Caution 1 Do not use any type of cleaning solution. Household cleaners and detergents may damage the printers finish. Caution 2 Do not clean the interior of the printer. Keep all fluids away from the interior.
Cleaning the print cartridge
If you notice white lines or single-color streaks on the photos you print, the print cartridge may need to be cleaned. Do not clean the cartridge more often than necessary, since cleaning uses up ink. 1. Remove any memory cards from the memory card slots. Caution Do not pull out a memory card while the Memory Card light is flashing. For more information, see Removing a memory card. 2. 3. 4. 5. Press or to display the printer menu. Select Tools, then press OK. Select Clean cartridge, then press OK. Following the directions on the printer screen, load paper so the printer can print a test page after cleaning the cartridge. Use plain paper or index cards to conserve photo paper. Press OK to begin cleaning the print cartridge.

Chapter 5

When the printer finishes cleaning the cartridge and prints a test page, check the test page and select from the following options: If the test page has white streaks or missing colors, the print cartridge needs to be cleaned again. Select Yes, then press OK. If the print quality of the test page looks good, select No, then press OK. You can clean the cartridge up to three times. Each successive cleaning is more thorough and uses more ink.
If you complete all three levels of cleaning using this procedure and you still notice white streaks or missing colors on the test page, you may need to clean the print cartridge copper-colored contacts. For more information, see the following section. Note If the cartridge or printer has been recently dropped, you may also see white streaks or missing colors in your prints. This problem is temporary and clears up within 24 hours.
Cleaning the print cartridge contacts
If you use the printer in a dusty environment, debris may accumulate on the coppercolored contacts and cause printing problems. To clean the print cartridge contacts: 1. Gather the following items to clean the contacts: Distilled water (tap water may contain contaminants that can damage the print cartridge) Cotton swabs or other soft, lint-free material that will not stick to the print cartridge 2. Open the print cartridge door. 3. Remove the print cartridge and place it on a piece of paper with the ink nozzle plate facing up. Be careful not to touch the copper-colored contacts or the ink nozzle plate with your fingers. Caution Do not leave the print cartridge outside the printer for more than 30 minutes. Ink nozzles exposed to the air longer than this may dry out and cause printing problems. 4. 5. Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab. Gently wipe the copper-colored contacts with the cotton swab. Caution Do not touch the ink nozzle. Touching the ink nozzle will result in clogs, ink failure, and bad electrical connections. 6. 7. Repeat steps 45 until no ink residue or dust appears on a clean swab. Insert the print cartridge in the printer, then close the print cartridge door.

Storing the print cartridges
When you store or transport the printer, always leave the active print cartridge inside the printer. The printer stores the print cartridge in a protective cap during the powerdown cycle. Caution Make sure the printer completes its power-down cycle before you unplug the power cord or remove the internal battery. This allows the printer to store the print cartridge properly.
Follow these tips to help maintain HP print cartridges and ensure consistent print quality: When you remove a print cartridge from the printer, store it in a print cartridge protector to prevent the ink from drying out. In some countries/regions the cartridge protector is not included with the printer, but comes with the Gray Photo cartridge that can be purchased separately. In other countries/regions, the protector is included with the printer. Keep all unused print cartridges in their original sealed packages until they are needed. Store print cartridges at room temperature (1535 degrees C or 5995 degrees F). Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer. If the plastic tape has been removed from the print cartridge, do not attempt to reattach it. Reattaching the tape damages the print cartridge.
Maintaining the quality of photo paper
For best results with photo paper, follow the guidelines in this section.

Storing photo paper

Store the photo paper in its original packaging or in a resealable plastic bag. Store the packaged photo paper on a flat, cool, and dry surface. Return unused photo paper to the plastic bag. Paper left in the printer or exposed to the elements may curl.

Handling photo paper

Always hold photo paper by the edges to avoid fingerprints. If the photo paper has curled edges, place it in its plastic storage bag and gently bend it in the opposite direction of the curl until the paper lies flat.

Transporting the printer

It's easy to transport and set up the printer almost anywhere. Take it with you on vacations and to family gatherings and social events to instantly print and share photos with family and friends. HP Photosmart Internal Battery: Power the printer with a rechargeable battery so you can print anywhere. HP Photosmart Automobile DC Adapter: Power the printer from the cigarette lighter in a car. HP Photosmart Carrying Case for compact photo printers: Carry the printer and printing supplies together in this convenient travel case.
To transport the printer: 1. Turn off the printer. 2. Remove any memory cards from the memory card slots. 3. Remove all paper from the In and Out trays, then close the In and Out tray doors.
Note Make sure the printer completes its power-down cycle before you unplug the power cord. This allows the printer to store the print cartridge properly. 4. 5. 6. Unplug the power cord. If the printer is connected to a computer, disconnect the USB cable from the computer. Always carry the printer upright. Note Do not remove the print cartridge when transporting the printer.

Make sure to bring the following items with you: Paper Power cord Digital camera or a memory card containing photos Extra print cartridges (if you plan to print a lot of photos) Optional printer accessories you plan to use, such as the battery, DC adapter, or HP Bluetooth wireless printer adapter If you are going to connect the printer to a computer, bring the USB cable and HP Photosmart printer software CD Printer user's guide (the book you are reading) Note If you do not take the printer user's guide with you, be sure to write down the correct pen numbers for the country/region you plan to visit or purchase enough print cartridges before you go.

Troubleshooting

The HP Photosmart printer is designed to be reliable and easy to use. This section answers frequently asked questions about using the printer and printing without a computer. It contains information about the following topics: Printer hardware problems. See Printer hardware problems. Printing problems. See Printing problems. Bluetooth printing problems. See Bluetooth printing problems. Error messages. See Error messages.
For troubleshooting information about using the printer software and printing from a computer, see the onscreen HP Photosmart Printer Help. For information about viewing the onscreen Printer Help, see Welcome.
Printer hardware problems
Before contacting Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. Note If you want to connect the printer to a computer, HP recommends using a USB cable of less than 10 feet (3 meters) in length to minimize injected noise due to potentially high electromagnetic fields. The On light is flashing green but the printer is not printing. If the printer is turned on, it is busy processing information. Wait for it to finish. If the printer is turned off, and the optional HP Photosmart Internal Battery is installed, the battery is charging. The On light is flashing red. The printer requires attention. Try the following: Check the printer screen for instructions. If you have a digital camera connected to the printer, check the camera screen for instructions. If the printer is connected to a computer, check the computer monitor for instructions. Turn off the printer. If the optional HP Photosmart Internal Battery is not installed in the printer: Unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in. Turn on the printer. If the optional HP Photosmart Internal Battery is installed in the printer: Unplug the printer power cord, if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer.

Chapter 6

The On light flashed amber briefly after I turned the printer off. This is a normal part of the power-down process. It does not indicate a problem with the printer. The On light is flashing amber. A printer error has occurred. Try the following: Check the printer screen for instructions. If you have a digital camera connected to the printer, check the camera screen for instructions. If the printer is connected to a computer, check the computer monitor for instructions. Turn off the printer. If the optional HP Photosmart Internal Battery is not installed in the printer: Unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in. Turn on the printer. If the optional HP Photosmart Internal Battery is installed in the printer: Unplug the printer power cord, if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer. If the On light continues to flash amber, go to www.hp.com/support or contact Customer Care.
The buttons on the control panel do not respond. A printer error has occurred. Wait for about a minute to see if the printer resets. If it does not, try the following: Turn off the printer. If the optional HP Photosmart Internal Battery is not installed in the printer: Unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in. Turn on the printer. If the optional HP Photosmart Internal Battery is installed in the printer: Unplug the printer power cord, if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer. If the printer does not reset, and the control panel buttons still do not respond, go to www.hp.com/support or contact Customer Care.
The printer does not find and display the photos on my memory card. Try the following: Turn off the printer. If the optional HP Photosmart Internal Battery is not installed in the printer: Unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in. Turn on the printer.
If the optional HP Photosmart Internal Battery is installed in the printer: Unplug the printer power cord, if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer. The memory card may contain file types the printer cannot read directly from the memory card. Save the photos to a computer, then print them from the computer. For more information, see the documentation that came with the camera and the onscreen HP Photosmart Printer Help. The next time you take photos, set the digital camera to save them in a file format the printer can read directly from the memory card. For a list of supported file formats, see Printer specifications. For instructions on setting the digital camera to save photos in specific file formats, see the documentation that came with the camera.

No page came out of the printer. The printer may not recognize the type of file sent by the device with Bluetooth wireless technology. For a list of the file formats that the printer supports, see Printer specifications. Print quality is poor. The photo you printed may be low resolution. For better results in the future, set the digital camera to a higher resolution. Be aware that photos taken with VGA-resolution cameras, such as those found in wireless phones, may not have high enough resolution to produce a high-quality print.
The photo printed with borders. The printing application installed on your device with Bluetooth wireless technology may not support borderless printing. Contact the vendor of the device, or go to their support website to obtain the latest updates for the printing application.

Error messages

Before contacting Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. The following error messages may appear on the printer screen. Follow the instructions to resolve the problem. Error message: Paper jam. Clear jam then press OK. To clear a paper jam, try the following: If the paper came part way through the front of the printer, gently pull the paper towards you to remove it. If the paper did not come part way through the front of the printer, try removing it from the back of the printer: Remove the paper from the In tray, then pull down on the In tray to open it fully to a horizontal position. Gently pull the jammed paper to remove it from the back of the printer. Lift the In tray up until it snaps back into paper-loading position. If you cannot grasp the edge of the jammed paper to remove it, try the following: Turn off the printer. If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in. If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord, if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer. The printer checks for paper in the paper path and will automatically eject the jammed paper. Press OK to continue.
Error message: Automatic paper sensor failed. The automatic paper sensor is obstructed or damaged. Try moving the printer out of direct sunlight, then press OK and try printing again. If this does not work, go to www.hp.com/support or contact Customer Care. Error message: Cartridge is not compatible. Use appropriate HP cartridge. Replace the print cartridge with one that is compatible with the printer. For more information, see Inserting print cartridges. Error message: Print cartridge cradle is stuck. Clear jam then press OK. Follow these steps to clear any obstruction in the path of the print cartridge cradle: 1. 2. 3. Open the print cartridge door. Clear any obstruction in the cradle path. Close the print cartridge door, then press OK to continue.

Error message: Cartridge service station is stuck. The print cartridge service station is the component located beneath the print cartridge cradle that wipes and caps the print cartridge for storage. Follow these steps to clear the obstruction blocking the print cartridge service station: 1. 2. 3. 4. Open the print cartridge door. Gently push the print cartridge and print cartridge cradle to the left to access the print cartridge service station. Remove any obstruction. Close the print cartridge door, the press OK to continue.
Error message: Memory card in backwards. The black side should face up. A SmartMedia memory card has been inserted upside down. Gently pull the card out of the slot and reinsert it with the gold contacts facing down. Error message: Photo is corrupted While the printer was printing from a memory card, either another memory card was inserted or a USB device was connected to the front camera port. Insert only one memory card at a time. Do not insert a USB device while the printer is printing from a memory card. Your photo is not corrupted.

Specifications

This section lists the minimum system requirements for installing the HP Photosmart printer software, and provides selected printer specifications. For a complete list of printer specifications and system requirements, see the onscreen Help. For information about viewing the onscreen Help, see Welcome.

System requirements

Component Operating system Windows PC minimum Microsoft Windows 98, 2000 Professional, ME, XP Home, and XP Professional Intel Pentium II (or equivalent) or higher 64 MB (128 MB recommended) 500 MB 800 x 600, 16-bit or higher 4x USB 2.0 full-speed: Microsoft Windows 98, 2000 Professional, ME, XP Home, and XP Professional PictBridge: using front camera port Bluetooth: using optional HP Bluetooth wireless printer adapter Browser Microsoft Internet Explorer 5.5 or later Macintosh minimum Mac OS X 10.1 through 10.3
Processor RAM Free disk space Video display CD-ROM drive Connectivity
G3 or greater Mac OS 10.1 through 10.3: 128 MB 500 MB 800 x 600, 16-bit or higher 4x USB 2.0 full-speed: Mac OS X 10.1 through 10.3 PictBridge: using front camera port Bluetooth: using optional HP Bluetooth wireless printer adapter

Chapter 7

Printer specifications
Category Connectivity Specifications USB 2.0 full-speed: Microsoft Windows 98, 2000 Professional, ME, XP Home, and XP Professional; Mac OS X 10.1 through 10.3 JPEG Baseline TIFF 24-bit RGB uncompressed interleaved TIFF 24-bit YCbCr uncompressed interleaved TIFF 24-bit RGB packbits interleaved TIFF 8-bit gray uncompressed/packbits TIFF 8-bit palette color uncompressed/packbits TIFF 1-bit uncompressed/packbits/1D Huffman Margins Borderless printing: Top 0.0 inch (0.0 mm) ; Bottom 0.50 inch (12.5 mm); Left/right 0.0 inch (0.0 mm) Bordered printing: Top 0.16 inch (4 mm); Bottom 0.50 inch (12.5 mm); Left/right 0.16 inch (4 mm) Media sizes Photo paper 4 x 6 inch (10 x 15 cm) Photo paper with tab 4 x 6 inches with 0.5 inch tab (10 x 15 cm with 1.25 cm tab) Index cards 4 x 6 inches (10 x 15 cm) Hagaki cards 3.9 x 5.8 inches (100 x 148 mm) A6 cards 4.1 x 5.8 inches (105 x 148 mm) L-size cards 3.5 x 5 inches (90 x 127 mm) L-size cards with tab 3.5 x 5 inches with 0.5 inch tab (90 x 127 mm with 12.5 mm tab) Media types Paper (photo) Cards (index, Hagaki, A6, L-size) Memory cards CompactFlash Type I and II MultiMediaCard Secure Digital SmartMedia Memory Sticks xD-Picture Card Memory card-supported file formats Printing: All supported image and video file formats Saving: All file formats

Image file formats

Category Operating temperature
Specifications 32113 degrees F (045 degrees C) [5995 degrees F (1535 degrees C) recommended]
Paper tray Paper tray capacity Power consumption
One 4 x 6 inch (10 x 15 cm) photo paper tray 20 sheets, maximum thickness 11.5 mil (292 m) per sheet U.S. Printing: 12.3 W Idle: 6.29 W Off: 4.65 W International Printing: 11.4 W Idle: 5.67 W Off: 4.08 W

Print cartridge

Tri-color (7 ml) HP #95 (North America, Latin America, Asia Pacific), #135 (Eastern Europe, Russia, Middle East, Africa, Japan), #343 (Western Europe), #855 (China, India) Tri-color (14 ml) HP #97 (North America, Latin America, Asia Pacific), #134 (Eastern Europe, Russia, Middle East, Africa, Japan), #344 (Western Europe), #857 (China, India) Gray Photo HP #100 (worldwide)
USB 2.0 full-speed support
Microsoft Windows 98, 2000 Professional, ME, XP Home, and XP Professional Mac OS X 10.1 through 10.3 HP recommends that the USB cable be less than 10 feet (3 meters) in length

Video file formats

Motion JPEG AVI Motion JPEG Quicktime MPEG-1

Power adapter

HP Part # Q3419-60040 (North America), 120 V HP Part # Q3419-60041 (Rest of world), 100-240 V

Chapter 8

www.hp.com/support
Argentina Argentina Australia Brasil (dentro da grande So Paulo) Brasil (fora da grande So Paulo) Canada Caribbean Central America Chile (11) 3747-7799 0800-157751 (800) 474-6836 1-800-711-2884 1-800-711-2884 800-360-999 (8621) 38814518 Columbia Costa Rica esk republika Ecuador (Andinatel) Ecuador (Pacifitel) 5222 Greece (international) Greece (in-country) Greece (Cyprus) Guatemala + 2649 1-800-999-5105 852-Magyarorszg India Indonesia (0) 4848 Jamaica 0-800-7112884 0570-000511 +81-3-3335-62 (21) 01-800-011-4726 0-800-011-4114 + 1-800-711-1-800-711-2884 1-800-225528 (54) 11-4778-8380 0-810-555-Malaysia Mxico (Ciudad de Mxico) Mxico (fuera de Ciudad de Mxico) New Zealand Nigeria Panama Per Philippines Polska Puerto Rico Republica Dominicana Romnia Russia (Moscow) Russia (St. Petersburg) 1444 Singapore Slovakia South Africa (Intl.) South Africa (RSA) Rest Of West Africa 50222444 + 0001030 + 80 (02) 8722-8000 Thailand Trinidad & Tobago Trkiye Ukraine United States Venezuela Vit Nam For Bangladesh, Brunei, Cambodia, Pakistan, and Sri Lanka (800) 474-6836 01-800-4746.(8) Fax to: +65-6275-6707 1-800-7112884 (212) (380 44) (2) 001-800-7112884 0-800-(2) 867-1-877-232-0589 1-800-7112884 (21) 1588-3003 1800-80-5405 (55)5258-9922 01-800-4726684

Placing a call

Call HP Customer Care while you are near the computer and printer. Be prepared to provide the following information: Printer model number (located on the front of the printer). Printer serial number (located on the bottom of the printer). Computer operating system. Version of printer driver: Windows PC: To see the printer driver version, right-click the memory card icon in the Windows taskbar and select About. Macintosh: To see the printer driver version, use the Print dialog box.
Messages displayed on the printer screen or on the computer monitor. Answers to the following questions: Has the situation you are calling about happened before? Can you recreate the situation? Did you install any new hardware or software on your computer around the time that the situation occurred?
Return to HP repair service
HP will arrange to have your product picked up and delivered to an HP Central Repair Center. We pay for the round-trip shipping and handling. This service is free for the duration of the hardware warranty period.

Installing the software

The printer comes with optional software you can install on a computer. Windows users Important: Do not connect the USB cable until you are prompted. HP Image Zone software and full printer functionality is installed automatically when you choose the Typical installation of your HP software. 1. 2. Insert the HP Photosmart CD into your computer's CD-ROM drive. Click Next and follow the onscreen instructions. If instructions do not appear, locate the setup.exe file on the CD-ROM drive and double-click it. Wait several minutes while the files load. When prompted, connect one end of the USB cable to the USB port on the back of the printer, and connect the other end to the USB port on your computer. Follow the onscreen instructions until the installation is finished and your computer restarts. When the Congratulations page appears, click Print a demo page. Macintosh users Important: Do not connect the USB cable until you are prompted. 1. 2. 3. Insert the HP Photosmart CD into your computer's CD-ROM drive. Double-click the HP Photosmart CD icon. Double-click the HP Photosmart Install icon. Follow the onscreen instructions to install the printer software. When prompted, connect one end of the USB cable to the USB port on the back of the printer, and connect the other end to the USB port on your computer. Select the printer in the Print dialog box. If the printer does not appear in the list, click Edit Printer List to add the printer.

1-Getting started

Camera parts
# Name 1 Shutter button 2
Description Takes a picture
Video button Records a video clip; press once to start and press again to stop

3 Video/self-timer light

Solid red indicates that the camera is recording video Blinking red indicates that the self-timer is activated

4 Battery door

Allows access to the batteries
# Name Optical viewfinder Viewfinder light 18 17
Description Allows you to frame the subject of the picture
Solid red indicates that the camera is ready or connected to a computer by a USB cable Blinking red indicates that the camera is either starting up, recording a video clip, or charging the flash

Power button

Turns the camera power on and off
Self-timer/zoom Sets the 10 second self-timer or provides digital zoom on your button subject Quality button Increases image quality from Good to Better to Best
Name Flash button Wrist strap mount Memory card door Memory card slot USB connector
Description Selects the Flash setting Wrist strap attachment Provides access to the memory card and USB connector Slot where memory card is inserted Provides connection to either a computer or printer by using a USB cable Allows you to connect an optional HP AC power adapter to the camera to operate the camera without batteries, or to charge optional rechargeable batteries Provides menu information to operate the camera; you can also preview the picture before taking it and review it afterward

Power adapter connector

Image display
Display button Activates Preview mode or turns off the image display Arrow buttons Moves to menu options and navigates through images; switches to Playback mode Switches to Playback mode and selects menu options Allows camera to be mounted to a tripod Turns the HP Instant Share menu on and off
button Tripod mount Share button
Attaching the wrist strap
Attach the wrist strap as shown in the illustration.

NOTE It is easiest to install the wrist strap by inserting it from the bottom of the camera.

Inserting the batteries

1 Open the battery door on the bottom of the camera.
2 Insert the batteries as indicated. NOTE For more information about batteries, see Appendix A: Batteries and accessories on page 59.
Inserting the memory card (optional)
Your digital camera contains 8 megabytes (MB) of internal memory to store images and video clips. You can also use a memory card (purchased separately) to store more images and video clips. After you unload images to a computer, you can reuse the card. 1 Open the memory card door.
2 Insert the memory card as shown. 3 Close the memory card door. To remove the memory card, pull the card out.

Turning on power

Press the Power button to turn on the camera. When the camera is ready, the red viewfinder light is solid.

Choosing the language

The first time you turn the camera on, the following screen appears and prompts you to choose a language. 1 Scroll to the language that you want by using the Arrow buttons. 2 Press to select the highlighted language.
Setting the date and time
1 Press repeatedly until your preferred date format appears (M = month, D = day, Y = year). Press the right Arrow button to highlight the date. 2 Press to select the first value, and then use the buttons to change it. Press to confirm. Set the remaining values in the same way. 3 Press the button to highlight the time format, and then press if you want to change it. 4 Press the button to highlight the time. Set the time values in the same way you set the date values in step 2. 5 When finished setting the date and time, press the button to highlight Exit and then press. Exit, If the batteries are removed from the camera for longer than ten minutes, you might need to reset the date and time. For more information about batteries, see Appendix A: Batteries and accessories on page 59.

Installing the software

The software allows you to unload images from the camera, view them, print them, and e-mail them. It also allows you to configure the Share menu on the camera. NOTE For Windows computers, the HP Photo & Imaging software needs at least Internet Explorer 5.0 (Service Pack 2) in order to function properly.

Windows

1 Insert the HP Photo & Imaging CD into the CD drive of your computer. The installation window automatically appears. NOTE If the installation window does not appear, click Start, Start and then click Run Type X:\Setup.exe, where X is the Run. letter of your CD drive. 2 Click Next and then follow the on-screen instructions to Next, install the software. To install any bonus software 1 Click Start click Run and in the Open box, type Start, Run, X:\Bonus\setup.exe (where X is the drive letter of your CD drive). 2 Click OK and then follow the on-screen instructions to OK, install the bonus software.

Macintosh

1 Insert the HP Photo & Imaging CD into the CD drive of your computer. 2 Double-click the CD icon on the desktop. 3 Double-click the installer icon. 4 Follow the on-screen instructions to install the software.

2 Taking pictures

Taking still pictures
You can take a picture with the image display on or off. To take a picture: 1 Frame the subject that you want to photograph in the viewfinder. 2 Hold the camera steady and press the Shutter button. The camera adjusts exposure, and then takes the picture.
To achieve the best focus in low light conditions, secure the camera to a tripod and make sure the focus area has sufficient contrast. To achieve the best exposure in low light conditions, turn on the flash when the subject is less than 2 meters away. When the subject or scenery is more than 2 meters away, turn the flash off and secure the camera to a tripod to prevent blurring the image. When the flash is turned off, the longer exposure will make the image brighter.

2-Taking pictures

If the red viewfinder light is blinking, you must wait before taking a picture. This means that the camera is starting up, the flash is charging, or another situation might exist. For troubleshooting information, see Chapter 6: Troubleshooting and support on page 41.

Using instant review

After you take a picture, the image display shows the image while it is being saved to memory. You can delete the image before it is saved by pressing the left Arrow button.

3 Using Playback and

the Main menu

Using Playback mode

After you have taken some pictures and they are stored in the camera, you can view them in Playback mode. You can also view video clips. 3
6 # 12 of 43 Icon Description
Indicates the quality setting of the image Indicates zoom level 12.25.2001 Date the image was taken Visible if a memory card is inserted Indicates battery level Image number of total number of images stored in the camera or on the memory card (if inserted)
3-Using Playback and the Main menu

Reviewing images

To review images that are stored in the cameras memory: 1 Press or use the buttons to activate Playback mode. 2 Scroll through your images by using the buttons. Press and hold the buttons to scroll automatically. NOTE To preserve battery life, connect to an optional HP AC adapter while reviewing your images. For more information, see Appendix A: Batteries and accessories on page 59. If you do not have images stored in your camera or on the memory card, the No images screen appears on the image display. To return to Preview mode, press the button.

Reviewing video clips

You can review video clips the same way that you view images on the camera. When a video clip is reviewed, a video icon and progress bar appear in the lower-right corner of the image display. Video clips begin playing automatically. When reviewing video clips: Press the button to navigate to the next image. Press the button to reset the video clip to the first frame or navigate to the previous image.

Using the Main menu

Use the Main menu in Playback mode to rotate, delete, or magnify images. You can also view thumbnails of your images, or change the settings on the camera. To view the Main menu, press twice (or just once if Playback mode is activated). Scroll through the menu options by using the Icon Description Rotates the image 90 degrees clockwise per rotation Deletes the current image or all images and files; formats internal memory or the memory card Undelete restores the last deletion you made Displays images as thumbnails (nine at a time) Magnifies the view of the current image Allows you to adjust the camera settings Exits the Main menu

This option exits the Setup menu and returns to Playback mode.

4 Using hp instant

This camera has an exciting feature called HP Instant Share Share. This feature lets you select images in the camera to be automatically processed later when the camera is connected to your computer or to certain HP printers. For example, you can select images that you want to have printed, then connect the camera to the computer or printer, and the selected images will be printed automatically. As another example, you can select images in the camera to be automatically processed by HPs e-mail service. When the camera connects to your computer, the selected images are e-mailed to family, friends, or any e-mail address that you specify. The details about this are explained later in this chapter. When you press the Share button on the camera, the most recently taken or reviewed image appears on the image display, along with any e-mail or print destinations that have been selected for the image. The buttons allow you to scroll through the images to see destinations for the other images in the camera.

4-Using hp instant share

After you press the button, you can activate the Share menu by pressing. The following table provides information about the Share menu. 3 1
Description Print 1 copy of current image. If paper size is 4 by 6 inches or 8.5 by 11 inches, the picture is printed 4 by 6 inches. If paper size is A4 or A6, the picture is printed at A6 size.
Print 2 copies of current image. E-mail. Lets you add e-mail addresses to the Share menu. This procedure is explained later in this chapter. Check mark indicates a destination has been selected for the currently displayed image. (You can select more than one destination per image.)
Using hp instant share to print pictures
1 Turn on the camera, then press the button. 2 Use the buttons to scroll to the image you want to print. Video clips cannot be selected for printing. 3 Press to activate the Share menu, then use the buttons to scroll to the print option you want. 4 Press , and a appears next to that option. 5 Scroll to other images by using the buttons and repeat steps 3 and 4 to select print options for each image. 6 When you are finished selecting all the images you want to have printed, press the button. 7 The next time you connect the camera to your computer or a compatible printer, the images you selected will be automatically printed. See Chapter 5: Unloading, printing, and displaying images on page 37 for information about connecting the camera to a computer or printer. NOTE The Share menu creates a standard Digital Print Order Format (DPOF) file for print options.

Selecting images to be e-mailed
1 Turn on the camera, then press the button. 2 Use the buttons to scroll to an image you want to e-mail. Video clips cannot be selected for e-mail. 3 Press to activate the Share menu, then use the buttons to scroll to the e-mail destination that you want to select. 4 Press to select the e-mail destination, and a check mark appears next to that selection. (You can select more than one e-mail destination or print option for an image.) 5 Scroll to other images by using the buttons and repeat steps 3 and 4 to select e-mail destinations for each image. 6 When you are finished selecting all the images you want to e-mail, press the button. 7 The next time you connect the camera to your computer, images are unloaded to the computer, and the images selected for e-mail will be sent to their respective destinations.
4-Using hp instant share 35
The way in which the images are e-mailed works differently on Windows and Macintosh computers.
Images are not e-mailed directly to anyone. Rather, a message is sent to each e-mail address that you selected in the Share menu. The message contains a thumbnail of each of the images that were selected for that address, as well as a link to a web page where the recipient can view the images. From that web page, the recipient can do things like reply to you or print the image. This makes it easy for people who use different e-mail programs to be able to see your images without the difficulty of dealing with e-mail attachments.
Images are e-mailed directly to recipients using the default e-mail program on your computer.

5 Unloading, printing,

and displaying images
Once you have taken pictures, you can unload them from your camera to a computer, print them directly to a printer, or display them on a TV (using the optional HP Camera Dock).

Unloading to a computer

NOTE You can also use the optional HP Camera Dock to do this task. For details, see Appendix B: Camera dock on page 63. NOTE If you are using a Macintosh computer, switch the camera to Disk Drive in the USB Configuration menu found in the Setup menu. 1 Your camera came with a special USB cable for connecting the camera to a computer. Connect the larger end of that USB cable to the computer. 2 Open the memory card door on the side of the camera and connect the small end of the USB cable to the USB connector on the camera.
5-Unloading, printing, and displaying images
3 Turn on the camera. The HP Image Unload software will launch on your computer, and the images in the camera will automatically unload to the computer. If there were any images in the camera that were selected in the Share menu for printing or e-mail, those actions are started after the images have been unloaded to the computer. 4 When the unload screen on the computer says Finished Finished, your images have been saved and shared. You can now disconnect the camera from the computer. NOTE To unload the camera images to a computer that does not have the HP Photo & Imaging software inserted on it, switch the camera to Disk Drive in the USB Configuration menu found in the Setup menu. This allows the camera to appear as another disk drive on the computer.

Printing images

NOTE You can also use the optional HP Camera Dock to do this task. See Appendix B: Camera dock on page 63. To print images that have been unloaded to the computer, you can use the HP Photo & Imaging software that was shipped with the camera. You can also connect the camera directly to any HP DeskJet or Photosmart printer that has a USB connection, then print images selected from the cameras Share menu or all images in the camera.
1 Your camera came with a special USB cable for connecting the camera directly to a printer. 2 Connect the square end of the USB cable to the printer. 3 Open the memory card door on the side of the camera and connect the small end of the USB cable to the USB connector on the camera. 4 Adjust the settings in the Print Setup menu on the camera to complete the printing process.
Displaying images on a TV
Images in your camera can easily be displayed as a slideshow on almost any TV. NOTE You must use the optional HP Camera Dock to do this task. See Appendix B: Camera dock on page 63.

Displaying a slideshow

Once the camera is connected to the TV with the optional HP Camera Dock, you are ready to start. 1 Turn on the camera. The button on the Camera Dock should light up. Press the button to display the Slideshow menu. The menu choices are described in the following table.
Option NTSC Television PAL Television 5 Sec/Image 10 Sec/Image Manual Advance Begin
Description Used mostly in North America and Japan Used mostly in Europe and Asia Displays each image for 5 seconds Displays each image for 10 seconds Waits for you to advance each image using the buttons on the camera Starts the slideshow
2 To change an option in the Slideshow menu, highlight the selection and press. Each time is pressed, the next option is selected. All selections except Begin are stored in the camera and become the defaults until changed. 3 To start the slideshow, select Begin The cameras image Begin. display turns off and the slideshow starts on the TV. The slideshow begins with the image last taken or reviewed and displays each image in sequence. When the end is reached the sequence moves to the beginning and continues. Video clips are always played to completion, regardless of the rate you specified in the Slideshow menu. 4 To exit the slideshow, press the button on the dock or turn off the camera. At any time during the slideshow, you can press the buttons to move forward or backward. Pressing and holding these keys auto repeats similar to Playback mode. NOTE The Main menu and Share menu are available during the slideshow. You can rotate, delete, view thumbnails, magnify, share, etc. during the slideshow.

6 Troubleshooting and

support

Problems and solutions

Problem
The camera does not turn on.

Possible cause Solution

The batteries are not functioning correctly. Use only photo-quality AA lithium, alkaline, or NiMH batteries. Ensure the batteries are inserted correctly. The charge in the batteries can be low or completely drained. Try inserting new or recharged batteries. The HP AC adapter is not functioning correctly. The HP AC adapter is connected to the camera, but it is not connected to a power outlet. Ensure that the HP AC adapter is not damaged or defective. If it appears undamaged, plug it into an electrical outlet with power. If you want to use battery power, disconnect the HP AC adapter from the camera. If you want to use AC power, connect the HP AC adapter to a working electrical outlet.
6-Troubleshooting and support
The camera does not respond when I press a button.
The camera is Turn on the camera. off. The camera is The camera buttons other than connected to a the button do not respond computer. when the camera is connected to a computer. The batteries are drained. The camera has stopped operating. Replace or recharge the batteries. Remove and reinsert the batteries. Replace the batteries if necessary.
The camera does not take a picture when I press the Shutter button.
You did not Press the Shutter button all the press the way down. Shutter button hard enough.
I replace the camera batteries frequently.
Extended image display use and excessive use of flash consume a lot of battery power. Use an HP AC adapter to power the camera when you are using the image display for an extended period of time and when you are unloading several images to your computer. Use the flash only when needed. Do not use ordinary alkaline batteries. Purchase higher-grade batteries, such as ultra or premium grade alkaline or photo-lithium batteries, or switch to rechargeable NiMH batteries. You must recharge all NiMH batteries after fully draining them four times for the batteries to reach their optimum capacity and performance.
The NiMH batteries you are using were recharged incorrectly.
The batteries Reset the date and time by using The wrong date and/or died or were the camera menus. time is shown. removed from the camera for more than 10 minutes.

The USB Configuration setting is not set to Disk Drive. Drive
Change the USB Configuration setting to Disk Drive Drive.

Error messages

You might receive error messages on the cameras image display or on your computer screen.
Error messages on the camera

Message

BATTERIES DEPLETED Camera is shutting down Batteries are too low for Preview

Possible cause

Battery power is too low to continue operation.

Solution

Replace batteries, use an optional HP AC adapter, or recharge batteries by using an optional Camera Dock.
Battery power is Switch to Playback mode too low to use or continue taking pictures Preview mode. in Display Off mode. Replace batteries, use an optional HP AC adapter, or recharge batteries by using an optional Camera Dock. Battery power is Replace or recharge too low to record batteries, or use an a video clip. optional HP AC adapter during video recording.
Batteries are too low to record a video clip
Ensure that the memory Unsupported card Unusable or corrupt memory card is the proper type for card is detected. your camera. The card requires The memory Press to display the card needs to be Format Card option in the formatting formatted. Delete menu. This will delete all data on the card.
Press to cancel the request. Unlock the memory card or insert a new one. Unload images from the memory card to your computer, then delete all images on the memory card.
The card is locked The memory card is writeprotected. The card is too full There is insufficient room to move any on the memory images card to store images. Invalid date Unsupported image file
The date was set Enter the correct date. incorrectly. You are trying to You can only view or magnify, rotate, delete images taken by a or print an different digital camera. image file that was not created by the camera. Unload the images from the camera, delete unwanted pictures, or replace the memory card with a new one.

Memory is too full There is insufficient OR memory to rotate The card is too full an image. Unknown USB device Unsupported printer
The connected Disconnect the current USB USB device is not connection and connect to a printer. your printer. The printer is an Disconnect the USB cable, unsupported and connect to an HP device. printer, such as HP Photosmart or HP DeskJet.
The printer has a Check the printer. Unable to communicate with problem. printer Disengage photo The selected paper size tray cannot be used with the printer photo tray. Printer top cover is open Incorrect or missing print cartridge Printer has a paper jam The printer is open. Disengage the printer photo tray.
Close the top cover of the printer.
Ensure that you Install a new printer have the correct cartridge. printer cartridge. There is a paper Turn off the printer. Clear jam or the the paper jam, and then printer carriage turn on the printer. has stalled. Your printer is out of paper. If OK is visible on the image display, load paper and then press. Otherwise, load paper, and then press OK or Continue on your printer.

Printer is out of paper

Printing canceled The print job has Press on the camera. been canceled. Complete the print request again.
NOTE If you see a three-digit error number on the image display, turn the camera off. If an error number reappears when you turn the camera on, record that error number and call customer support.
Error messages on the computer
Connection between the imaging device and computer failed
The camera might be connected to a computer through a USB hub.
Make sure the camera is on, try connecting the camera directly to the computer, or disconnect other devices attached to the hub.

Getting assistance

Finding help on the web

HP product support

Visit www.hp.com/cposupport/loc/regional.html select your www.hp.com/cposupport/loc/regional.html, language, and then type your camera model in the quick find box to find information about setting up and using your camera, downloading drivers, solving a problem, ordering, and warranty information.

HP photosmart website

Visit www.hp.com/photosmart for tips on using your camera more effectively and creatively as well as HP digital camera driver updates and software.

HP accessibility website

Visit www.hp.com/hpinfo/community/accessibility/prodserv/ if you have a disability and need help.
Contacting hp customer support
In addition to the Web, you can contact HP by telephone or mail for support and service for your camera. Prices, availability, and hours of support are subject to change without notice.

How hp can help

The HP support hotline can help resolve problems with setup, installation, configuration, and operation. For help with non-HP hardware or software, please contact the manufacturer.

Before you call

Review troubleshooting tips. Have the following information ready before you call:
serial number (found on the bottom of your camera) product name date of purchase
Obtaining support in the United States
Free telephone support for one year
Within one year of your purchase, telephone support is provided to you free of charge. If this is a long distance call for you, long distance charges will apply. Call (1) (208) 323-2551. Our support staff is available from 6 am to 10 pm Mountain Time, Monday through Friday, or 9 am to 4 pm Saturday.
If you think your HP product might need service, call HP Customer Support, which can help determine if service is required. Or, visit www.hp.com/cpso-support/guide/psd/ repairhelp.html for the nearest sales and service office.

After the first year

Call (1) (208) 323-2551. A fee of $25.00 per call (U.S.) will be charged to your credit card. Charges begin only when you connect with a support technician.
Upgraded warranty options
You can select one of the following upgraded warranty options (available in the U.S. only):
Standard Next Day Exchange Accidental Damage Protection with Next Day Exchange
Upgrade your standard factory warranty to three years with the HP SupportPack. Service coverage begins on product purchase date and the pack must be purchased within the first 180 days of product purchase. HP will determine the hardware service offering based upon the outcome of system self-test programs run by the customer through the initial call to the HP Customer Care Center. If during your technical support call it is determined that your product needs replacement, HP will ship you this replacement product next business day free of charge. Optional Accidental Damage Protection is also available. This warranty upgrade protects against accidental breakage such as spills, drops, or falls. Both of these warranty upgrades offer maximized uptime and productivity, the convenience of doorto-door pickup with delivery, packaging and freight prepaid by HP.
52 hp photosmart 320 users manual
For more information call 1-888-999-4747 or visit www.homeandoffice.hp.com and select warranty upgrades under product support.
Obtaining support worldwide
Telephone support is free for one year in Asia and the South Pacific, and for 30 days in the Middle East and Africa. The information contained in this document and the applicable conditions for HP phone support are subject to change without notice. Please check for the latest information and conditions at www.hp.com/cposupport/loc/regional.html. www.hp.com/cposupport/loc/regional.html Alternatively, you can ask your dealer or call HP at the phone number listed in this document. For English support in Europe, contact +44 (0) 52 02.

Blinking Off

The associated device is not connected to the Camera Dock. The associated device is not available because the other device is active. Camera Dock has no power or there is no camera connected.
Unloading images to a computer using the dock
NOTE If you are using a Macintosh computer, switch the camera to Disk Drive in the USB Configuration menu found in the Setup menu. 1 Check that the HP Camera Dock is connected to your computer. 2 Place the camera in the HP Camera Dock. It will turn on automatically, and a dock intro screen will appear. 3 Press the button on the dock to start the unload process. The HP Image Unload software will launch on your computer, and the images in the camera will automatically unload to the computer. If there were any images on the camera that had been selected in the Share menu for printing or e-mail, those actions are started after the images have been unloaded to the computer. 4 The camera will return to the dock intro screen when your images have been saved and shared. You can now take the camera out of the dock, or leave it there to recharge the camera batteries.
Printing images using the dock
1 Check that the HP Camera Dock is connected to your printer. (The dock cannot be connected directly to both a computer and a printer at the same time). 2 Place the camera in the HP Camera Dock. It will turn on automatically, and a dock intro screen will appear. 3 Press the button on the dock to start printing. 4 Adjust the settings in the Print Setup menu on the camera to complete the printing process. 5 The camera will return to the dock intro screen when printing is complete. You can now take the camera out of the dock, or leave it there to recharge the camera batteries.
Displaying images on a TV using the dock
1 Check that the HP Camera Dock is connected to your TV. 2 Refer to the documentation for your TV to determine how to set the TV to take video input from your camera instead of the antenna or cable TV. 3 Place the camera in the dock. It will turn on automatically, and a dock intro screen will appear. 4 Press the button on the dock, and the Slideshow menu will appear on the cameras image display. The rest of this procedure is described in Chapter 5: Unloading, printing, and displaying images on page 37.

Appendix C: Reference

Camera specifications
Feature Sensor Color depth Resolution Description 2.1 MP 30 bits (10 bits x 3 colors) Good 0.3 MP (640 x 480) Better 2.0 MP (1632 x 1232) Best 2.0 MP (1632 x 1232) Memory type 8 MB internal flash memory Secure Digital (SD) memory card up to 128 MB Internal memory capacity Quality Good Better Best Images 7 Target File Size 80 KB 500 KB 900 KB
Lens Zoom Capture methods Exposure control Shutter speed Video capture and playback Audio
Fixed Focal Length: 5.9 mm F-Number: f 4.5 and f 8.0 2x/4x digital zoom 3x/6x Playback magnify Still and video Auto exposure 1/1000 second to 1/4 second Video clip capture without audio None
Feature Flash settings Focus ISO (Sensitivity) Metering White balance Self-timer Viewfinder Image LCD
Description Auto Flash, Red-eye Reduction, Flash On, Flash Off Fixed focus range: 75 cm to infinity 100 Average Daylight, overcast, sunset, tungsten, fluorescent 10 second delay Optical viewfinder Backlit color TFT 1.5 inch AVI (Motion JPEG) for video
Flash working range Built-in flash with range up to 2 meters Compressed format JPEG Power 4 AA batteries (included) or optional HP AC adapter (6V 2000 mA) The camera has a maximum power consumption of 1.5 W. Interfaces
USB to computer or USB to HP DeskJet and HP Photosmart printers DC IN 6V Camera Dock Video to TV

Feature Standards

Description PTP MSDC NTSC/PAL JPEG DPOF EXIF DCF
Case material Tripod mount Dimensions Weight
Plastic Yes External Body Dimensions: 113 mm (L) x 43 mm (W) x 69 mm (H) 162 g
A AC power adapter connector 10 purchasing 61 troubleshooting 41 accessories for camera 59 adjusting camera settings 25 Auto Flash setting 19 B batteries access door 8 extending life 60 inserting 11 level indicators 23, 59 managing 59 messages 47 recharging 60 troubleshooting 41, 43, 47 types to use 59 battery charger 61 Best image quality 20 Better image quality 20 blinking lights Camera Dock 64 red 9, 16 video/self-timer 18 viewfinder 18 blurry images 44 bonus software 14 bright, image too 45 C Camera Dock Index connecting to computer, printers, and TV 63 connectors 63 insert 7 printing images 66 purchasing 61 setting up 63 turning on and off 64 unloading images to a computer 65 color depth 67 compression format 68 computer unloading images to 37 unloading images to from Camera Dock 63, 65 connectors Camera Dock 63 power adapter 10 USB 10, 37, 39 conserving power 60 customer support. See support D dark, image too 45 date and time setting 13 troubleshooting 43 date image was taken 23 deleting e-mail addresses 34 images 25, 26 digital zoom 9, 18 dimensions of camera 69 71