Product End-of-Life Disassembly Instructions
Product Category: Inkjet Printers Marketing Name / Model [List multiple models if applicable.] PhotoSmart-PS8250 (Q3470A)
Purpose: The document is intended for use by end-of-life recyclers or treatment facilities. It provides the basic instructions for the disassembly of HP products to remove components and materials requiring selective treatment, as defined by EU directive 2002/96/EC, Waste Electrical and Electronic Equipment (WEEE). 1.0 Items Requiring Selective Treatment 1.1 Items listed below are classified as requiring selective treatment. 1.2 Enter the quantity of items contained within the product which require selective treatment in the right column, as applicable. Quantity of items Item Description Notes included in product Printed Circuit Boards (PCB) or Printed Circuit Assemblies (PCA) Batteries Mercury-containing components Liquid Crystal Displays (LCD) with a surface greater than 100 sq cm Cathode Ray Tubes (CRT) Capacitors / condensers (Containing PCB/PCT) Electrolytic Capacitors / Condensers measuring greater than 2.5 cm in diameter or height External electrical cables and cords Gas Discharge Lamps Plastics containing Brominated Flame Retardants Components and parts containing toner and ink, including liquids, semi-liquids (gel/paste) and toner Components and waste containing asbestos Components, parts and materials containing refractory ceramic fibers Components, parts and materials containing radioactive substances EL-MF877-00 Template Revision A Include the cartridges, print heads, tubes, vent chambers, and service stations. With a surface greater than 10 sq cm All types including standard alkaline and lithium coin or button style batteries For example, mercury in lamps, display backlights, scanner lamps, switches, batteries Includes background illuminated displays with gas discharge lamps --------------------------------3 ------------Page 1
2.0 Tools Required List the type and size of the tools that would typically be used to disassemble the product to a point where components and materials requiring selective treatment can be removed. Tool Description Tool Size (if applicable) Common Hand Tools.
3.0 Product Disassembly Process 3.1 List the basic steps that should typically be followed to remove components and materials requiring selective treatment: 1. 2. 3. 4. 5. 6. 7. 8. 3.2 Optional Graphic. If the disassembly process is complex, insert a graphic illustration below to identify the items contained in the product that require selective treatment (with descriptions and arrows identifying locations). See attached illustration for location & description of the following items requiring selective treatment: 1. Ink Supply Assembly 2. PCA 3. PCA 4. PCA 5. LCD Assembly 6. Control Panel Switch Assembly 7. PCA 8. Ink Tub 9. Ink Absorber Materials
EL-MF877-00 Template Revision A

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Printing a self test report...45 Aligning the printer... 46 Printing a sample page...46 Updating the software...46 Storing and transporting the printer and ink cartridges..47 Storing and transporting the printer..47 Storing and transporting the ink cartridges...47 Maintaining the quality of photo paper...47 Storing photo paper...47 Handling photo paper...Troubleshooting....49 Printer hardware problems....49 Printing problems....50 Error messages....54 Paper errors....54 Ink cartridge errors....56 Memory card errors...60 Computer and connectivity printing errors..HP Customer Care...65 HP Customer Care by phone...65 Placing a call...66 Return to HP repair service (North America only)..66 HP Quick Exchange Service (Japan only)...67 Additional warranty options....67 A Specifications....69 System requirements...69 Printer specifications...69 B HP Warranty....73 Index.....75
HP Photosmart 8200 series

Welcome

Thank you for purchasing an HP Photosmart 8200 series printer! With this new photo printer you can print beautiful photos, save photos to a computer, and create fun and easy projects with or without a computer. This guide primarily explains how to print without connecting a computer. To learn how to print from a computer, install the printer software and view the onscreen Help. For an overview of using a computer and the printer together, see Printing from a computer. For information about installing the software, see the Quick Start booklet. Home users can learn how to: Print borderless photos from the printer or from a computer Choose a photo layout Convert a color photo to black and white, or apply a color effect such as Sepia or Antique Quick Start booklet: The HP Photosmart 8200 series Quick Start booklet explains how to set up the printer, install the printer software, and print your first photo. User's Guide: The HP Photosmart 8200 series User's Guide is the book you are reading. This guide describes the basic features of the printer, explains how to use the printer without connecting a computer, and contains hardware troubleshooting information. Onscreen HP Photosmart Printer Help: The onscreen HP Photosmart Printer Help describes how to use the printer with a computer and contains software troubleshooting information.

Back of printer

3 Power cord connection: Use this port to connect the power cord included with the printer. USB port: Use this port to connect the printer to a computer. Rear access door: Remove this door to clear paper jams or to install the optional HP Automatic Two-sided Printing Accessory. See Available accessories.

Main and Output trays

7 Paper-width guide: Adjust this guide to fit close to the edge of the paper in the Main tray. Output tray: Use this tray to catch your printouts. Remove this tray to access the Photo tray. Output tray extender: Pull towards you to extend the Output tray to catch your printouts. Main tray: Pull out this tray and load plain paper, transparencies, envelopes, or other media for printing. Main tray release: Pull toward you to extend the Main tray. Paper-length guide: Adjust this guide to fit close to the end of the paper in the Main tray. Tray grips: Pull on the tray grips to extend the Main tray.

Photo tray

Paper-width guide: Adjust this guide to fit close to the edge of the paper in the Photo tray. Paper-length guide: Adjust this guide to fit close to the end of the paper in the Photo tray.

Control panel

3 On: Turn on the printer or put it into power save mode. Instant Share: Send the currently selected photo(s) to the HP Instant Share function of the HP Image Zone software (when connected to a computer). Photo tray: Select the correct tray for the next print job sent from the control panel. When the blue light is on, the printer selects paper from the Photo tray. When the light is off, the printer selects paper from the Main tray. Layout: Select the print layout for your photos. When a memory card is inserted, the selected layout is displayed in the bottom center of the printer screen. Menu: View the printer menu. OK: Select a menu or dialog choice and play/pause a video clip during playback. Navigation arrows: Adjust the crop box, navigate menu choices, and control the playback of a video clip. Zoom (+)(-): Zoom in or out of a photo. You can also press Zoom (-) to view photos nine at a time when viewing a photo at normal magnification. Rotate: Rotate a photo or a crop box. Select Photos: Select a photo number or menu option. Printer screen: View menus and messages. Select Photos arrows: Navigate through menu options or photo numbers. Print: Print the selected photos from the inserted memory card, or from a camera connected to the front camera port. Cancel: Deselect photos, exit a menu, or stop an action you have requested.

For the best print quality, HP recommends using HP papers. Choose from these or other high-quality HP papers. To print High-quality, long-lasting prints and enlargements Use this paper HP Premium Plus Photo Paper (also known as Colorfast Photo Paper in some countries/regions) This is the best quality photo paper, with image quality and fade resistance superior to store-processed photos. It is ideal for printing high-resolution images for framing or including in a photo album. Medium- to high-resolution images from scanners and digital cameras HP Premium Photo Paper This paper looks and feels like a storeprocessed photo and can be mounted under glass or in a photo album. HP Advanced Photo Paper (also called HP Photo Paper in some countries/ regions). This paper generates prints that have a look and feel comparable to a storeprocessed photo. Special sensors in the HP Photosmart printer detect the paper sensor mark on the back of the paper and automatically select the optimal
Casual and business photos

Chapter 2 (continued)

To print
Use this paper print settings. It resists water, smears, fingerprints, and humidity. This paper is marked on the nonprinting corners with this symbol:
Everyday photos Text documents, draft versions, test and alignment pages
HP Everyday Photo Paper Use this paper for general photo printing. HP Premium Inkjet Paper This paper is the ultimate coated paper for high-resolution printing. A smooth, matte finish makes it ideal for your highest-quality documents.
For guidelines on storing and handling paper to keep it in good condition for printing, see Maintaining the quality of photo paper.

Loading your paper

Paper loading tips: Load paper with the side to be printed facing down. You can print photos and documents on a wide variety of paper sizes, from 8 x 13 cm (3 x 5 inch) up to 22 x 61 cm (8.5 x 24 inch). The 10 x 15 cm (4 x 6 inch) photo paper is available with and without tabs. Before loading paper, pull the Main paper tray out (use the Main tray release or the tray grips) and slide out the paper-width and paper-length guides to make room for the paper. After loading paper, adjust the guides to fit close to the edges of the paper without bending the paper. When finished loading paper, push the Main tray back in all the way. Load only one type and size of paper at a time in the same tray. After loading paper, extend the Output tray extension to catch your printed pages.

How to insert the memory card Angled corner is on the left Metal contacts face down If you are using a Memory Stick Duo or Memory Stick PRO Duo card, attach the adapter that came with the card before you insert the card into the printer
Memory Stick Front label faces up, and if the label has an arrow, the arrow points toward the printer Edge with metal pinholes goes into the printer first
Microdrive Angled corner is on the right Metal contacts face down
MultiMediaCard Angled corner is on the right Metal contacts face down
Secure Digital xD-Picture Card Curved side of card points toward you Metal contacts face down

Removing a memory card

Wait until the Memory Card light stops flashing, then gently pull the memory card to remove it from the printer. Caution Do not pull out a memory card while the Memory Card light is flashing. A flashing light means that the printer is accessing the memory card. Removing a memory card while it is being accessed may damage the printer and the memory card or corrupt the information on the memory card.
Printing photos without a computer
The HP Photosmart 8200 series printer lets you select, enhance, and print photos without even turning on the computer. Once you've set up the printer using the instructions in the Quick Start booklet, you can insert a memory card in the printer and print your photos using the buttons on the printer control panel. You can also print photos directly from a digital camera. For more information, see Printing photos from a digital camera.

Selecting a photo layout

Press Layout on the printer control panel to select a layout for the photos you want to print. Press the button repeatedly to move through the six layout options. When a memory card is inserted, the selected layout is displayed in the bottom center of the printer screen. All photos selected from the printer control panel will print in the selected layout. Layout 1 per page borderless Paper size (photo size) 4 x 6 inch (4 x 6 inch) 10 x 15 cm (10 x 15 cm) 5 x 7 inch (5 x 7 inch) 8.5 x 11 inch (8.5 x 11 inch)

1 per page

3.5 x 5 inch (3.25 x 4.75 inch) 4 x 6 inch (3.75 x 5.75 inch) 10 x 15 cm (9.53 x 14.6 cm) 5 x 7 inch (4.75 x 6.75 inch) 8 x 10 inch (7.75 x 9.75 inch) 8.5 x 11 inch (8 x 10 inch) A6 (9.86 x 14.16 cm) A4 (20 x 25 cm) Hagaki (9.36 x 14.16 cm) L (8.25 x 12.06 cm)

Photos printed from a proof sheet use the default print settings. Any print settings you have applied to photos, such as cropping or color effects, are ignored. Print photos from video clips 1. Press Layout to select a photo layout. The selected layout appears in the bottom center of the printer screen.
If you want to You can view video clips on the printer screen, and select and print individual frames. When you first insert a memory card containing a video clip, the printer uses the first frame of the video clip to represent the clip on the printer screen.
Follow these steps: 2. 3. Press Select Photos or to display the video clip you want to print. Press OK to play the video clip. You can fast-forward the video while it is playing by pressing and holding Navigation. To pause the video while it is playing, press OK. You can play the video in slow motion by pressing and holding Navigation while the video is paused. To select the displayed video frame, press. Press Print to begin printing.
5. The printer recognizes video 6. clips recorded in these formats: Motion-JPEG AVI Motion-JPEG QuickTime MPEG-1
The printer ignores video clips in any other format. Before you begin, make sure that the memory card is inserted in the printer and the paper tray you want to use is loaded with the correct paper. Check the Photo tray light to verify that the correct tray is selected the light should be off for the Main tray and on for the Photo tray. Print a video action print A video action print is a series of nine automatically selected frames from a video clip. 1. 2. Insert a memory card containing one or more video clips. Load photo paper. Check the Photo tray light to verify that the correct tray is selected the light should be off for the Main tray and on for the Photo tray. Press Menu. Select Print options, then press OK. Select Video action prints, then press OK. Press Select Photos or to highlight the video clip you want to print as a video action print. Press , then press Print.

3. 4. 5. 6.

7. Stop printing
To stop a print job in progress, press Cancel.
Printing photos from a digital camera
You can print photos by connecting a PictBridge digital camera directly to the printer with a USB cable. If you have a digital camera with Bluetooth wireless technology, you

The HP iPod defaults to the Windows file structure. To check if your HP iPod was formatted for Windows, go to Settings > About on your HP iPod. If it was formatted in Windows, it displays Format Windows at the bottom of the screen. If it was not formatted in Windows, you must connect the HP iPod to a Windows PC using the USB cable that came with the HP iPod and follow the onscreen instructions. Note HP iPods that have only been connected to a Macintosh are not compatible with the printer; however, after connecting to a Windows PC, Macintosh users can still fully synchronize their HP iPods back to Macintosh and Mac iTunes and maintain printer support. To import photos to an HP iPod 1. Copy photos from a memory card to your HP iPod using the Belkin Media Reader for iPod. 2. Verify that photos are on your HP iPod by selecting Photo Import on the HP iPod menu. Photos appear as Rolls. To print photos from an HP iPod 1. Connect the HP iPod to the camera port on the front of the printer using the USB cable that came with the HP iPod. The printer screen displays Reading Device for up to several minutes while the photos are read. Then the photos appear on the printer screen. 2. Select the photo(s) you want to print and press Print. For more information on selecting photos, see Selecting photos to print. If you are unable to print to the HP Photosmart printer using your HP iPod, please contact HP Customer Care. See HP Customer Care.

Getting connected

Use the printer to stay connected to other devices and people.
Connecting to other devices
This printer offers several ways of connecting to computers or other devices. Each connection type lets you do different things. Connection type and what you need Memory cards This lets you. Print directly from a memory card to the printer. Save photos from a memory card inserted in the printer to a computer where you can enhance or organize them in the HP Image Zone or other software. For more information, see Saving photos to a computer and Printing photos from a memory card.
A memory card A compatible digital camera memory card Insert the memory card into the appropriate memory card slot on the front of the printer. USB A Universal Serial Bus (USB) 2.0 full-speed compliant cable 3 meters (10 feet) or less in length. For instructions about connecting the printer with a USB cable, see the Quick Start booklet. A computer with Internet access (to use HP Instant Share).

Print from a computer to the printer. See Printing from a computer. Save photos from a memory card inserted in the printer to a computer where you can enhance or organize them in the HP Image Zone or other software. Share photos through HP Instant Share. Print directly from an HP Photosmart direct-printing digital camera to the printer. For more information, see Printing photos from a digital camera and the camera documentation.

PictBridge

Print directly from a PictBridgecompatible digital camera to the printer. For more information, see Printing photos from a digital camera and the camera documentation.

Chapter 4 (continued)

Connection type and what you need

This lets you.

The PictBridge symbol A PictBridge-compatible digital camera and a USB cable. Connect the camera to the camera port on the front of the printer. Bluetooth The optional HP Bluetooth wireless printer adapter. If the printer came with this accessory or you have purchased it separately, see the accompanying documentation and the onscreen Help for instructions. Print from any device with Bluetooth wireless technologysuch as a digital camera, a camera phone, or a PDAto the printer. If you connect the optional HP Bluetooth wireless printer adapter to the printer through the camera port, be sure to set the Bluetooth printer menu options as needed. See Printer menu. Print directly from an HP iPod (with photos stored in it) to the printer. For more information, see Printing photos from an HP iPod.
HP iPod An HP iPod and the USB cable that came with it. Connect the HP iPod to the camera port on the front of the printer.
Saving photos to a computer
You can save photos to a computer from any memory card inserted in the printer, if you set up a USB connection between the two devices. If you are using a Windows computer Use either of these methods to save photos to your computer. Insert a memory card into the printer. The HP Image Zone transfer software (HP Transfer and Quick Print) opens on your computer screen and allows you to designate a location on the computer to save images. For more information, see the onscreen HP Image Zone Help. Insert a memory card into the printer. The memory card appears in Windows Explorer as a removable drive. Open the removable drive and drag photos from the card to any location on your computer.
If you are using a Macintosh 1. Insert a memory card into the printer. 2. Wait for iPhoto to start and read the contents of the memory card. 3. Click Import to save the photos on the card to your Macintosh.
Note The memory card also appears on the desktop as a drive icon. You can open it and drag photos from the card to any location on your Macintosh.

Connecting through HP Instant Share
Use HP Instant Share to share photos with friends and relatives using e-mail, online albums, or an online photo finishing service. Your printer must be connected through a USB cable to a computer with Internet access and have all the HP software installed. If you try to use HP Instant Share and do not have all the required software installed or configured, a message prompts you through the required steps. Use HP Instant Share (USB) to send photos (Windows users): 1. Insert a memory card and select some photos. 2. Press Instant Share on the printer control panel. 3. Follow the instructions on your computer to share the selected photos with others. Use HP Instant Share (USB) to send photos (Macintosh users): 1. Open HP Image Zone and select photos to share. For information about HP Image Zone, see HP Image Zone. 2. Click the Applications tab in HP Image Zone, then double-click HP Instant Share. 3. Follow the instructions on your computer to share the selected photos with others. See the onscreen HP Image Zone Help for more information about using HP Instant Share.

Chapter 4

Printing from a computer
To print from a computer, the printer software must be installed. During software installation, either HP Image Zone (Macintosh users and Windows Full-install users) or HP Image Zone Express (Windows Express-install users) is installed on your computer, allowing you to organize, share, edit, and print photos. For more information on installing the software, see the HP Photosmart 8200 series Quick Start booklet. Update the software regularly to ensure you have the latest features and improvements; for instructions, see Updating the software. To work with photos, you need to transfer them to a computer that is connected to the printer. See Saving photos to a computer. Note Windows users: HP Image Zone can only be used on computers with processors that have Intel Pentium III (or equivalent) and higher.
Using creative options in the printer software
Read through these tips on how to open and use HP Image Zone, HP Image Zone Express, and HP Instant Share.

For more information on changing the printing preferences, see the onscreen Help.

Open the onscreen Help

Windows users: Press F1 on your keyboard. For field-level help, click the ? in the top right corner of the Print dialog box. Macintosh users: 1. From the Finder menu, select Help, and then Mac Help. 2. Select HP Image Zone Help from the Library, and then select HP Photosmart Printer Help.
HP Real Life technologies features
Explore the many photo editing and enhancing options in the HP Real Life technologies software features. These featuressuch as automatic red eye removal and adaptive lightingmake it easy for you to print high-quality photos. Access Real Life technologies features (Windows users) 1. Open the Print dialog box, usually by selecting Print from the File menu. 2. Click the Paper/Quality tab, then click the Real Life Digital Photography button OR Click the Properties or Preferences button, and then click the Real Life Digital Photography button. Access Real Life technologies features (Macintosh users) 1. Open the Print dialog box, usually by selecting Print from the File menu. 2. Select Real Life Digital Photography from the Copies & Pages drop-down menu.

Care and maintenance

The HP Photosmart 8200 series printer requires very little maintenance. Follow the guidelines in this chapter to extend the life span of the printer and printing supplies, and to ensure that the photos you print are always of the highest quality.
Cleaning and maintaining the printer
Keep the printer and ink cartridges clean and well maintained using the simple procedures in this section.
Cleaning the outside of the printer
1. 2. Turn off the printer, then disconnect the power cord from the back of the printer. Wipe the outside of the printer with a soft cloth that has been lightly moistened with water. Caution Do not use any type of cleaning solution. Household cleaners and detergents may damage the printer finish. Do not clean the interior of the printer. Keep all fluids away from the interior. Do not lubricate the metal rod on which the print head slides. Noise is normal when the print head moves back and forth.
Automatically cleaning the printhead
If you notice white lines or streaks on the photos you print, or in the color blocks of the self test report, use this procedure to clean the print head. Do not clean the print head unnecessarily, as this wastes ink and shortens the life of the ink nozzles on the print head. 1. 2. 3. 4. 5. Press Menu. Select Tools, then press OK. Select Clean printheads, then press OK. Following the directions on the printer screen, load letter or A4 unused plain white paper so the printer can print a self test report after cleaning the print head. Press OK to begin cleaning the print head. When the printer finishes cleaning the print head, it prints a self test report. If you are dissatisfied with the print quality in the self test report, repeat the cleaning. Recycle or discard the self test report.

If print quality still seems poor after you clean the print head, try aligning the printer using the procedure described in Aligning the printer. If print quality problems persist after cleaning and aligning, contact HP Customer Care.
Manually cleaning the ink cartridge contacts
Clean the copper-colored ink cartridge contacts if a message appears on the printer screen that says a cartridge is missing or damaged. Before cleaning the ink cartridge contacts, remove the ink cartridge and verify that nothing is covering the ink cartridge contacts or the ink cartridge slot, then reinstall the ink cartridge. If you continue to get a message that says a cartridge is missing or damaged, clean the ink cartridge contacts. If you still get this message after cleaning

Chapter 6

the contacts, you will need a replacement ink cartridge. Remove the affected ink cartridge and look at the end-of-warranty date on the bottom, in YYYY/MMM/DD format. If it is before the end-of-warranty date, contact HP Customer Care to obtain a replacement ink cartridge. To clean the ink cartridge contacts: 1. Gather the following items to clean the contacts: Distilled, filtered, or bottled water (tap water may contain contaminants that can damage the ink cartridge) Caution Do not use platen cleaners or alcohol to clean the ink cartridge contacts. These can damage the ink cartridge or the HP Photosmart printer. Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers. Open the top cover of the printer. Squeeze the gray tab below an ink cartridge slot to release the gray latch inside the printer, then lift the latch. Caution Do not remove multiple ink cartridges at the same time. Remove and clean each ink cartridge one at a time. Do not leave the ink cartridge outside the printer for more than 30 minutes. 4. 5. Lightly moisten a swab or cloth with water and squeeze out any excess water. Hold the ink cartridge by its handle and gently wipe only the copper-colored contacts with the swab or cloth.
Gently wipe only the copper-colored contacts

6. 7. 8.

Place the ink cartridge back into the empty slot and press down on the gray latch until it clicks into place. Repeat if necessary for the other ink cartridges. Close the top cover. Caution The ink supply may become pressurized. Inserting a foreign object into the ink supply could result in ink being expelled and coming in contact with persons or property.
Printing a self test report
If you are experiencing problems with printing, print a self test report. This two-page reportlabelled the Extended Self Test Diagnostic Pagecan help you diagnose printing problems and can provide valuable information if you need to call HP customer support. You can also use this report to check on the approximate percentage of ink remaining in the ink cartridges. 1. 2. 3. Press Menu. Select Tools, then press OK. Select Print test page, then press OK.

The HP Photosmart prints a two-page self test report that contains the following information: Product information: Includes the model number, serial number, and other product information. Revision information: Includes the firmware version number and indicates whether or not you have an HP two-sided printing accessory (duplexer) installed. Ink delivery system information: Displays the approximate ink level of each installed ink cartridge, the status of each ink cartridge, the date each cartridge was installed, and the expiration date for each cartridge. Print head assembly information: Contains information that may be used for diagnostic purposes if you need to call HP customer support. Print head parameters: Contains information that may be used for diagnostic purposes if you need to call HP customer support. Print quality pattern: Displays six color blocks, representing each of the six installed cartridges. When streaks appear through the color blocks, or there are missing color blocks, clean the print head using the procedure described in Automatically cleaning the printhead. If the color blocks still show print quality problems after cleaning the print head, align the printer using the procedure described in Aligning the printer. If the color blocks continue to show print quality problems after cleaning and aligning, contact HP Customer Care. History log: Contains information that may be used for diagnostic purposes if you need to call HP customer support.

Self test report

Aligning the printer
Use the following procedure when the self test report shows streaking or white lines through any of the blocks of color. If you still have print quality problems after aligning the printer, try cleaning the print head using the procedure described in Automatically cleaning the printhead. If print quality problems persist after aligning and cleaning, contact HP Customer Care. 1. 2. 3. 4. Load letter or A4 unused plain white paper into the Main tray. Press Menu. Select Tools, then press OK. Select Align printer, then press OK. The printer aligns the print head, prints an alignment page, and calibrates the printer. Recycle or discard the alignment page.

Printing a sample page

You can print a sample page to test the printer photo printing quality and to make sure the paper is loaded correctly. 1. 2. 3. 4. Load paper in the Main tray. Use plain paper to conserve photo paper. Press Menu. Select Tools, then press OK. Select Print sample page, then press OK.

Photos are not printing correctly Solution You may have loaded the photo paper incorrectly. Load the photo paper with the side to be printed facing down. The photo paper may not have fed into the printer correctly. Try the following: Check for a paper jam. For more information, see Paper errors. Insert the photo paper as far as it will go into the Photo tray. Load one sheet of photo paper at a time.
The photos I marked for printing in the digital camera do not print Solution Some digital cameras let you mark photos for printing in both the camera's internal memory and on the memory card. If you mark photos in the internal memory, and then move photos from the camera's internal memory to the memory card, the marks do not transfer. Mark photos for printing after you transfer them from the digital camera's internal memory to the memory card.

Error messages

Before contacting HP Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. Error messages that appear on the printer screen can be divided into the following types: Paper errors Ink cartridge errors Memory card errors Computer printing errors

Paper errors

Before contacting HP Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support.
Error message: Paper jam. Clear jam then press OK. Solution Turn off the printer, then unplug it from the power source. Clear the printer of any paper that may be obstructing the paper path. Remove the rear access door. Gently remove the jammed paper from the printer, then replace the rear access door.
Remove the rear access door to clear paper jams.
If you cannot remove all jammed paper from the rear area of the printer, try removing paper jammed in the middle of the printer by opening the paper jam door located inside the top cover.
Open the paper jam door to clear paper jams in the middle of the printer.
Plug the printer back in and turn it on.
Error message: Out of paper. Load paper then press OK. Solution Load paper, then press OK to print again. For paper-loading instructions, see Loading your paper.
Error message: Unsupported media size. Solution The printer cannot use the size of paper loaded in the paper tray. Press OK, then load a supported paper size instead. For a list of supported paper sizes, see Printer specifications.
Error message: Automatic paper sensor failed. Solution The automatic paper sensor is obstructed or damaged. Try moving the printer out of direct sunlight, then press OK and try printing again. If this does not work, go to www.hp.com/support or contact HP Customer Care.

trays, paper 4 troubleshooting error messages 54 flashing lights 49 HP Customer Care 65 two-sided printing 7 U USB connection type 35 port 4 specifications 69 V video action prints 31 X xD-Picture Card 17

Regulatory notices

Hewlett-Packard Company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation.
Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by HewlettPackard Company may cause harmful interference, and void your authority to operate this equipment. Use of a shielded data cable is required to comply with the Class B limits of Part 15 of the FCC Rules. For further information, contact: Hewlett-Packard Company, Manager of Corporate Product Regulations, 3000 Hanover Street, Palo Alto, CA 94304, (650) 857-1501. Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, can cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
LED indicator statement The display LEDs meet the requirements of EN 60825-1.