HP Photosmart D7100
HP Photosmart D7100 Printer Ink CartridgesItem model number: C8721WN C8771WN C8772WN C8773WN C8774WN C8775WN.
Details
Brand: HP
Part Number: PhotoSmart D7100
Here you can find all about HP Photosmart D7100, for example driver and specifications, review, manual, ink system failure, printer series, cartridges, ink, series. You can also write a review. [ Report abuse or wrong photo | Share your HP Photosmart D7100 photo ]
Manual
Preview of first few manual pages (at low quality). Check before download. Click to enlarge.
Download
(English)HP Photosmart D7100 Printer, size: 3.2 MB |
Related manuals HP Photosmart D7100 Quick Start Guide HP Photosmart D7100 Setup Guide |
HP Photosmart D7100
Video review
Fixing a Carriage or Paper Jam HP Photosmart C7280 all in one ...
User reviews and opinions
| juworld |
9:54am on Friday, October 29th, 2010 ![]() |
| No Comment. very crisp image loads image slowly No Comment. Recieved it two days after purchased. Excellent printing quality. I had to mannually install it on windows vista. | |
| curmudgeon |
1:49pm on Thursday, September 9th, 2010 ![]() |
| quality good lacks an instruction manual e.g. what inks are available and when and were the photo cartridge should be used I have printed artwork on papers of a variety of thickness - it easily takes up to 300g/m. by just using the ordinary paper tray. | |
| Net-man |
12:35am on Saturday, July 17th, 2010 ![]() |
| HP Photosmart D7160 All in one printer I read reports on this printer and that is why I purchased it, and it was reasonably priced. Change Printer Cartridge, Printer Runs Test Page I have read all the reviews of this printer. Wanted a large format printer for 13 x 19 paper. | |
| l_rivers |
4:48pm on Saturday, May 29th, 2010 ![]() |
| Hp Photosmart D7160 Super delivery from Mr Trionics (Amazon connection). The product itself provides super quality images for photographic work. HP Photosmart D7160 Quite a big unit when out of the box. Print quality is really good. | |
| ronald |
9:10pm on Saturday, May 1st, 2010 ![]() |
| No Comment. very crisp image loads image slowly No Comment. Recieved it two days after purchased. Excellent printing quality. I had to mannually install it on windows vista. | |
| vsevel |
8:32am on Saturday, April 17th, 2010 ![]() |
| Newegg is the place to get your gear. Not only great prices but also really fast delivery and great customer service when you need it. Mike B. Printed when it worked Broke after 2 onths of home office use | |
| bushtor |
12:13pm on Thursday, April 1st, 2010 ![]() |
| Please note - this is substantially the same printer, and same printer review as my Photosmart D7460 Review with updates specific to this model. Since the days of my first computer, a Pentium 2, Hewlett Packard has always been a printer name I trust. When I think of HP, I think of printers.... | |
| ssmithers69 |
10:55am on Friday, March 19th, 2010 ![]() |
| HP Photosmart D7160 Quite a big unit when out of the box. Print quality is really good. Great as dedicated photo printer I got this, a couple of months ago. | |
Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.
Documents

1 Insert the Bluetooth adapter into the front camera port
Accessory name
Printer menu
Press the home button to access the home screen. You can access all of the functions from the home screen as well as setup menus.
View & Print
Wizard: Use the wizard to guide you through the printing process. Also use the wizard to improve photo quality and apply advanced photo effects such as brightness and color effects. 46: Use to print 46 inch (cm) photographs. Enlargement: Use Enlargement to print different photo sizes. Print All: Select to print all the photos from the memory card inserted in the printer. Other Print Projects: Use Other Projects to print panoramic, HP CD/DVD Tattoos, wallet prints, and passport photos. Panorama Prints: Select to turn panoramic printing On or Off (default). Select On to print all selected photos with a 3:1 aspect ratio; load 10 x 30 cm (4 x 12 inch) paper before printing. HP CD/DVD Tattoos: Select to print labels for CD/DVDs. Wallet Prints: Use to print wallet-sized photos. Passport Photos: Select to print a passport photo.
Select Save to save selected images to a connected PC.
Use Share to select and share photos through HP Photosmart Share.
Settings
Tools: Use tools to display the ink gauge, adjust the print quality, print a sample page, print a test page, and to clean and align cartridges. Display Ink Gauge: Use to enable an ink supply gauge on the home screen. Print sample page: Select to print a sample page, which is useful for checking the print quality of the printer. This feature is not available in all printer models. Print test page: Select to print a test page containing information about the printer that can help in troubleshooting problems. Clean Printhead: Select to clean the print head when white lines or streaks appear in your printouts. After the cleaning finishes, the printer prints a self test report. You have the option to clean the print head again if the report shows print quality problems. Align printer: Select to align the printer when white lines or streaks appear in your printouts. Bluetooth Device address: Some devices with Bluetooth wireless technology require you to enter the address of the device they are trying to locate. This menu option shows the printer address. Device name: You can select a name for the printer that appears on other devices with Bluetooth wireless technology when they locate the printer. Passkey: When the Bluetooth Security level of the printer is set to High, you must enter a passkey to make the printer available to other Bluetooth devices. The default passkey is 0000. Visibility: Select Visible to all (default) or Not visible. When Visibility is set to Not visible, only devices that know the printer address can print to it.
Security level: Select Low (default) or High. The Low setting does not require users of other devices with Bluetooth wireless technology to enter the printer passkey. High requires users of other devices with Bluetooth wireless technology to enter the printer passkey. Reset Bluetooth options: Select to reset all items in the Bluetooth menu to their default values. Help Menu: Use the help menu for instructions about using the printer. Cartridges: Select to see an animation of how to install an ink cartridge. Main Tray Loading: Select to read main tray paper loading instructions. Photo Tray Loading: Select to read photo tray paper loading instructions. Paper jams: Select to see an animation of how to clear a paper jam. Camera connect: Select to read instructions on how to connect a PictBridge camera to the printer. Preferences print paper size: Choose Ask before print to select the paper type and size each time you print (default). Print quality: Choose either Best (default) or Normal print quality. Paper Type: Select Automatic (default) and the printer automatically detects the paper type and size. Date Stamp: Use this option to include the date and/or time on your printed photos. Colorspace: Choose a colorspace. The Auto-select default tells the printer to use the Adobe RGB colorspace, if available. The printer defaults to sRGB if Adobe RGB is not available. PictBridge Tray Select: Use to select the default paper tray for printing through the PictBridge connection. Video enhancement: Select On (default) or Off. When you select On, the quality of photos printed from video clips is improved. Restore Factory Defaults: Restores factory settings for all menu items except Select language and Select country/region (under Language in Preference menu) and Bluetooth settings (under Bluetooth in the main printer menu). This setting does not affect HP Instant Share or Network defaults.
3 per page
3.5 x 5 inch (1.5 x 2.25 inch) 4 x 6 inch (1.75 x 2.625 inch) 5 x 7 inch (2.25 x 3.375 inch) 8 x 10 inch (3.33 x 5 inch) 8.5 x 11 inch (4 x 6 inch) A6 (4.77 x 7.15 cm) A4 (10 x 15 cm) Hagaki (4.52 x 6.78 cm) L (3.96 x 5.94 cm)
4 per page
3.5 x 5 inch (1.5 x 2.25 inch) 4 x 6 inch (1.75 x 2.5 inch) 5 x 7 inch (2.2 x 3.25 inch)
Layout
Paper size (photo size) 8 x 10 inch (3.5 x 4.75 inch) 8.5 x 11 inch (3.5 x 5 inch) A6 (4.77 x 6.92 cm) A4 (9 x 13 cm) Hagaki (4.52 x 6.5 cm) L (3.96 x 5.7 cm)
9 per page
3.5 x 5 inch (1 x 1.375 inch) 4 x 6 inch (1.125 x 1.5 inch) 5 x 7 inch (1.5 x 2 inch) 8 x 10 inch (2.25 x 3 inch) 8.5 x 11 inch (2.5 x 3.25 inch) Wallet size A6 (3.07 x 4.05 cm) A4 (6.4 x 8.4 cm) Hagaki (2.9 x 3.86 cm) L (2.53 x 3.36 cm)
Note The printer may rotate the photos to fit the layout.
Improving photo quality
The printer provides a variety of enhancements that can improve the quality of a photo printed from a memory card. These print settings do not change the original photo. They only affect printing.
Adjust photos with poor brightness
1. 2. 3. 4. 5. 6. Select View & Print and press OK. Select Wizard and press OK. Follow the onscreen instructions to select your paper size and photo, then press OK to view the menu. Select Edit Photo and press OK. Select Photo Brightness and press OK. Press and to increase or decrease the photo brightness to the desired level, then press OK.
Remove red eye from photos
The automatic red eye removal feature is enabled when you turn on the Photo fix function. Enabling the Photo Fix function applies Smart Focus, Adaptive Lighting, and red eye removal features to selected photos. Press Photo Fix to enable the Photo Fix function.
Adjust poor-quality video clips
This preference affects photos printed from video clips. Improve the quality of photos printed from video clips 1. Select Settings and press OK. 2. Using the arrow keys, find and select Preferences and press OK. 3. Using the arrow keys, find and select Video Enhancement and press OK. 4. Select On, then press OK. For information about printing photos from video clips, see Print photos from a memory card.
Getting creative
Print panoramic photos
1. 2. 3. 4. 5. Select View & Print and press OK. Select Other Projects and press OK. Select Panorama Prints and press OK. Follow the prompt to load 10 x 30 cm (4 x 12 inch) media, then pressOK. Select a photo and press OK. If desired, crop the photo before printing. The crop box has a 3:1 aspect ratio. Note All photos printed in panoramic mode are printed borderless.
Getting connected
Use the printer to stay connected to other devices and people.
Connecting to other devices
This printer offers several ways of connecting to computers or other devices. Each connection type lets you do different things. Connection type and what you need Memory cards This lets you. Print directly from a memory card to the printer. Save photos from a memory card inserted in the printer to a computer where you can enhance or organize them in the HP Photosmart Premier or other software. For more information, see Saving photos to a computer and Print photos from a memory card.
A memory card A compatible digital camera memory card Insert the memory card into the appropriate memory card slot on the front of the printer. USB A Universal Serial Bus (USB) 2.0 fullspeed compliant cable 3 meters (10 feet) or less in length. For instructions about connecting the printer with a USB cable, see the Quick Start booklet. A computer with Internet access (to use HP Photosmart Share).
Print from a computer to the printer. See Printing from a computer. Save photos from a memory card inserted in the printer to a computer where you can enhance or organize them in the HP Photosmart Premier or other software. Share photos through HP Photosmart Share. Print directly from an HP Photosmart direct-printing digital camera to the printer. For more information, see Print photos from a digital camera and the camera documentation.
PictBridge
Print directly from a PictBridge-compatible digital camera to the printer. For more information, see Print photos from a digital camera and the camera documentation.
Chapter 4 (continued)
Connection type and what you need
This lets you.
The PictBridge symbol A PictBridge-compatible digital camera and a USB cable. Connect the camera to the camera port on the front of the printer. Bluetooth Print from any device with Bluetooth The optional HP Bluetooth wireless printer wireless technologysuch as a digital camera, a camera phone, or a PDAto adapter. the printer. If the printer came with this accessory or you have purchased it separately, see the If you connect the optional HP Bluetooth wireless printer adapter to the printer accompanying documentation and the through the camera port, be sure to set the onscreen Help for instructions. Bluetooth printer menu options as needed. See Settings. iPod Print directly from an iPod (with photos An iPod and the USB cable that came with stored in it) to the printer. For more it. Connect the iPod to the camera port on information, see Print photos from an iPod. the front of the printer.
Saving photos to a computer
You can save photos to a computer from any memory card inserted in the printer, if you set up a USB connection between the two devices. If you are using a Windows computer Use either of these methods to save photos to your computer. Insert a memory card into the printer. The HP Photosmart Premier transfer software (HP Transfer and Quick Print) opens on your computer screen and allows you to designate a location on the computer to save images. For more information, see the onscreen HP Photosmart software help. Insert a memory card into the printer. The memory card appears in Windows Explorer as a removable drive. Open the removable drive and drag photos from the card to any location on your computer.
If you are using a Macintosh 1. Insert a memory card into the printer. 2. Wait for iPhoto to start and read the contents of the memory card. Note iPhoto starts only if it is set as the default application. 3. Click Import to save the photos on the card to your Macintosh. Note The memory card also appears on the desktop as a drive icon. You can open it and drag photos from the card to any location on your Macintosh.
Connecting through HP Photosmart Share
Use HP Photosmart Share to share photos with friends and relatives using e-mail, online albums, or an online photo finishing service. Your printer must be connected through a USB cable to a computer with Internet access and have all the HP software installed. If you try to use Share and do not have all the required software installed or configured, a message prompts you through the required steps. Use Share (USB) to send photos (Windows users): 1. Insert a memory card and select some photos. 2. Select Share on the printer screen and press OK. 3. Follow the instructions on your computer to share the selected photos with others. Use Share (USB) to send photos (Mac users) 1. Open HP Photosmart Studio and select photos to share. For information about HP Photosmart Studio, see HP Photosmart Premier (Windows users). 2. In the HP Photosmart Studio toolbar, click Share. 3. Click Continue, and follow the instructions on your computer to share the selected photos with others. See the onscreen software help for more information about using HP Photosmart Share
HP Photosmart Essential (Windows users)
HP Photosmart Essential is an easy-to-use software program that gives you basic photo editing and printing capabilities. This software also gives you access to HP Photosmart Share so that you can easily share your photos. HP Photosmart Essential is only available for Windows users.
Chapter 5
Open HP Photosmart Essential Double-click the HP Photosmart Essential icon on your desktop. If you need help, see the software help within HP Photosmart Essential. Explore the many features of HP Photosmart Essential: View View photos in multiple sizes and ways. Easily organize and manage your photos. Edit Crop your photos and fix photos with red eye. Automatically adjust and enhance your photos to make them perfect. Print Print your photos in different sizes and in multiple layouts. Share Send photos to family and friends without the bulky attachments with HP Photosmart Share, a better way to send e-mail.
HP Photosmart Studio (Macintosh Users)
Click the HP Photosmart Studio icon in the Dock. Explore the many features of the HP Photosmart Mac software that is accessible from the HP Photosmart Studio: Import Import photos or videos from an HP digital camera. View and Manage View, organize, and manage your photos and videos. Edit Adjust and enhance your images. Slideshow Create an online slideshow of your photos. Panorama Create a single panoramic image from several images. Create Create album pages, cards, labels, posters, banners, and more. Print Print your photos and frames from video in standard sizes or in index sheet format. Share Send photos to family and friends without the bulky attachments. Shop Order online prints and gifts.
HP Photosmart Share
HP Photosmart Share allows you to send photos to family and friends without bulky email attachments. For more information, see Connecting through HP Photosmart Share and the HP Photosmart Premier or HP Photosmart Essential help. Open HP Photosmart Share (Windows users) Click the HP Photosmart Share tab within HP Photosmart Premier or HP Photosmart Essential. Open HP Photosmart Share (Mac users) Click the Applications tab in HP Photosmart Premier, then double-click HP Photosmart Share.
Set print preferences
Print preferences are set by default, but can be altered to suit your needs. You can set specific job settings when you print from the computer. When you change settings before printing, the changes only affect the current print job. In some Windows software programs, you need to click Properties or Preferences within the Print dialog box to access the advanced printing features. See the electronic Help for more information about printing preferences.
Clean and maintain the printer
Keep the printer and print cartridge clean and well maintained using the simple procedures in this section.
Clean the outside of the printer
1. 2. Turn off the printer, then disconnect the power cord from the back of the printer. Wipe the outside of the printer with a soft cloth that has been lightly moistened with water. Caution Do not use any type of cleaning solution. Household cleaners and detergents may damage the printer finish. Do not clean the interior of the printer. Keep all fluids away from the interior. Do not lubricate the metal rod on which the print head slides. Noise is normal when the print head moves back and forth.
Aligning the printer
Use the following procedure when the self test report shows streaking or white lines through any of the blocks of color. If you still have print quality problems after aligning the printer, try cleaning the print head using the procedure described in Care and maintenance. If print quality problems persist after aligning and cleaning, contact HP Support. 1. 2. 3. 4. Load letter or A4 unused plain white paper into the Main tray. Select Settings and press OK. Select Tools and press OK. Scroll to find then select Align printer. The printer aligns the print head, prints an alignment page, and calibrates the printer. Recycle or discard the alignment page. Press OK.
Print a sample page
You can print a sample page to test the printer photo printing quality and to make sure the paper is loaded correctly. 1. 2. 3. 4. Load paper in the Main tray. Use plain paper to conserve photo paper. Select Settings and press OK. Select Tools and press OK. Select Print sample page and press OK.
Chapter 6
Automatically clean the printhead
If you notice white lines or streaks on the photos you print, or in the color blocks of the self test report, use this procedure to clean the print head. Do not clean the print head unnecessarily, as this wastes ink and shortens the life of the ink nozzles on the print head. 1. 2. 3. 4. Load paper in the Main tray. Use plain paper to conserve photo paper. Select Settings and press OK. Select Tools and press OK. Select Clean printhead and press OK.
If print quality still seems poor after you clean the print head, try aligning the printer using the procedure described in Aligning the printer. If print quality problems persist after cleaning and aligning, contact HP support.
Manually clean the ink cartridge contacts
Clean the copper-colored ink cartridge contacts if a message appears on the printer screen that says a cartridge is missing or damaged. Before cleaning the ink cartridge contacts, remove the ink cartridge and verify that nothing is covering the ink cartridge contacts or the ink cartridge slot, then reinstall the ink cartridge. If you continue to get a message that says a cartridge is missing or damaged, clean the ink cartridge contacts. If you still get this message after cleaning the contacts, you will need a replacement ink cartridge. Remove the affected ink cartridge and look at the end-of-warranty date on the bottom, in YYYY/MMM/DD format. If it is before the end-of-warranty date, contact HP support to obtain a replacement ink cartridge. To clean the ink cartridge contacts: 1. Gather the following items to clean the contacts: Distilled, filtered, or bottled water (tap water may contain contaminants that can damage the ink cartridge) Caution Do not use platen cleaners or alcohol to clean the ink cartridge contacts. These can damage the ink cartridge or the HP Photosmart printer. Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers. Open the top cover of the printer. Squeeze the gray tab below an ink cartridge slot to release the gray latch inside the printer, then lift the latch. Caution Do not remove multiple ink cartridges at the same time. Remove and clean each ink cartridge one at a time. Do not leave the ink cartridge outside the printer for more than 30 minutes. 4. 5. Lightly moisten a swab or cloth with water and squeeze out any excess water. Hold the ink cartridge by its handle and gently wipe only the copper-colored contacts with the swab or cloth.
Gently wipe only the copper-colored contacts
6. 7. 8.
Place the ink cartridge back into the empty slot and press down on the gray latch until it clicks into place. Repeat if necessary for the other ink cartridges. Close the top cover. Caution The ink supply may become pressurized. Inserting a foreign object into the ink supply could result in ink being expelled and coming in contact with persons or property.
Print a self test report
If you are experiencing problems with printing, print a self test report. This two-page report labelled the Extended Self Test Diagnostic Pagecan help you diagnose printing problems and can provide valuable information if you need to call HP Support. You can also use this report to check on the approximate percentage of ink remaining in the ink cartridges. 1. 2. 3. Select Settings and press OK. Select Tools and press OK, then scroll to Print test page. Select Print test page and press OK.
All the lights are flashing on the printer Solution The printer has encountered a hardware error and may need to be serviced. Unplug the power cord to the printer. Wait about 10 seconds, and then plug it in again. Turn on the printer. If the lights are still flashing, please go to www.hp.com/support, or contact HP Support for help.
Printing problems
Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support.
The printer does not print borderless photos when I print from the control panel Solution Make sure the correct layout is selected when setting up the print job. When selecting photo and paper size, the image rectangle must be solidly filled with orange to indicate a borderless print.
Printing is very slow Solution You may have one of the following situations: 1) you may be printing a PDF or a project containing high-resolution graphics or photos or 2) you may have selected the highest resolution for your printout. Large, complex projects containing graphics or photos print slower than text documents, especially at higher resolutions.
Paper does not feed into the printer correctly from the Main tray Solution There may be too much paper loaded in the tray. Remove some paper and try printing again. The Main tray may not be pushed in all the way. Push the Main tray all the way in. The paper guides may not be adjusted correctly. Make sure the paper-width and paper-length guides fit close to the edges of the paper without bending the paper. Two or more pieces of paper may be sticking together. Remove the paper from the Main tray, fan the edges of the stack to separate the sheets of paper, then reload the paper and try printing again. If the paper is wrinkled or bent, try using different paper. The paper may be too thin or too thick. Use HP inkjet paper for best results. For more information, see Choose the right paper.
Printed pages are dropping off of the Output tray Solution Always extend the Output tray extension when you print.
The printout is rippled or curled Solution The project you are printing uses a larger amount of ink than normal. Print the project from a computer, and use the printer software to lower the ink saturation level. See the onscreen HP Photosmart help for more information.
The printer asked me to print an alignment page Solution Periodically, the printer needs to perform a print head alignment to maintain optimal print quality. When prompted, load plain letter or A4 paper. Discard or recycle the alignment page.
The photo did not print using the default print settings Solution You may have changed the print settings for the selected photo. Print settings you apply to an individual photo override the default print settings. Discard all print settings that have been applied to an individual photo by deselecting the photo. For more information, see Settings.
The printer ejects the paper when preparing to print Solution Direct sunlight could be interfering with the operation of the automatic paper sensor. Move the printer out of direct sunlight.
Print quality is poor Solution One of the ink cartridges may be very low on ink, resulting in another color being substituted during printing. Check the estimated ink levels by viewing the ink level icons from the Tools menu (Settings > Tools > Display Ink Gauge). If an ink cartridge is low on ink, replace it. For more information, see Insert ink cartridges. Use photo paper designed for the printer. For best results, use the papers recommended in Choose the right paper. You may be printing on the wrong side of the paper. Make sure the paper is loaded with the side to be printed facing down. You may have selected a low-resolution setting on the digital camera. Reduce the size of the image and try printing again. For better results in the future, set the digital camera to a higher photo resolution. There may be a problem with an ink cartridge or with the print head. Try the following: Remove and then reinsert each ink cartridge, one at a time, to make sure they are all properly seated. Run the automatic print head cleaning procedure. For more information, see Care and maintenance.
Align the printer. For more information, see Aligning the printer. If print quality problems persist after you have tried all of the above solutions, contact HP Support.
Photos are not printing correctly Solution You may have loaded the photo paper incorrectly. Load the photo paper with the side to be printed facing down. The photo paper may not have fed into the printer correctly. Try the following: Check for a paper jam. For more information, see Paper errors. Insert the photo paper as far as it will go into the Photo tray. Load one sheet of photo paper at a time.
Error message: Ink Expiration Nearly Expired. OR Ink Cartridge(s) Expired. Solution Each ink cartridge has an expiration date. The purpose of expiration is to protect the printing system and to ensure ink quality. When you receive an ink expiration message, remove and replace the ink cartridge, and then close the message. You can also continue printing without replacing the ink cartridge, by following the instructions on your computer screen. HP recommends replacing the expired ink cartridges. HP cannot guarantee the quality or reliability of expired ink cartridges. Device service or repairs required as a result of using expired ink will not be covered under warranty. For more information on replacing ink cartridges, see Insert ink cartridges.
Error message: Non-HP ink Solution Replace the indicated ink cartridge(s) or press OK to continue. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. Note HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty. If you believe you purchased genuine HP ink cartridge(s), go to: www.hp.com/go/anticounterfeit
Error message: Original HP ink depleted Solution Replace the indicated ink cartridge(s) or press OK to continue. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. Note HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty. If you believe you purchased genuine HP ink cartridge(s), go to: www.hp.com/go/anticounterfeit
Error message: Scheduled maintenance Solution You must align the printer to ensure excellent print quality. With letter or A4 unused plain white paper in the Main tray, press OK. The HP Photosmart aligns the print head, calibrates the printer, and then prints a test page. Recycle or discard the test page.
Error message: Calibration error Solution If you have color or photo paper loaded in the Main tray when you align the printer, the alignment might fail. Load unused plain white letter or A4 paper into the Main tray, and then try the alignment again. If the alignment fails again, you might have a defective sensor or ink cartridge; contact HP Support. The ink cartridge or sensor is defective. Contact HP support.
Error message: Print cartridge cradle is stuck Solution Remove any objects that are blocking the print head assembly.
To clear the print head assembly 1. Open the top cover, then open the paper jam door.
Error message: Card is password protected. Cannot access card. Solution The printer cannot read the memory card because the card is passwordprotected. Follow these steps: 1. Remove the memory card from the printer. 2. Insert the memory card in the device you originally used to store the password on the memory card. 3. Remove the password from the memory card. 4. Remove the memory card and reinsert it in the printer memory card slot. 5. Try printing again.
Error message: Card is locked. Cannot access card. Solution Make sure the lock switch on the card is in the unlocked position.
Error message: Card is not fully inserted. Push card in a little more. Solution The printer can detect the memory card but cannot read it. Push the memory card gently into the memory card slot until it stops. For more information, see Insert memory cards.
Error message: Use only one (1) card at a time. Please remove a memory card. OR Use only one (1) device at a time. Please remove/disconnect a device. Solution The printer has two or more different types of memory cards inserted simultaneously, or a memory card is inserted and a digital camera is connected to the camera port at the same time. Remove memory cards or disconnect the camera until only one card is in the printer or only a camera is connected.
Error message: Card was removed. Job was cancelled. Press OK. Solution You removed a memory card from the printer while it was busy printing a file from the card. Follow these steps: 1. Press OK. 2. Reinsert the memory card and print the selected photos again. The memory card must remain inserted until the print job is complete. To avoid damage to memory cards in the future, do not remove them from the printer memory card slot while they are being accessed. For more information, see Removing a memory card.
Error message: Camera selections (DPOF) file has error. Solution The printer is unable to read a DPOF file due to corrupted data or an error on the memory card. Use the printer control panel to reselect the photos. For more information, see Print photos from a memory card.
Support process
HP support by phone
For a list of support phone numbers, see the phone number list on the inside of the front cover.
Phone support period
One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support. Standard phone company charges apply.
Placing a call
Call HP support while you are in front of the computer and the HP Photosmart. Be prepared to provide the following information: Device model number (located on the label on the front of the device) Device serial number (located on the back or bottom of the device) Messages that appear when the situation occurs Answers to these questions: Has this situation happened before? Can you re-create it? Did you add any new hardware or software to your computer at about the time that this situation began? Did anything else occur prior to this situation (such as a thunderstorm, device was moved, etc.)?
Chapter 8
After the phone support period
After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for your country/region to learn more about support options.
Specifications
This section lists the minimum system requirements for installation of the HP Photosmart software, and provides selected printer specifications. For a complete list of printer specifications and system requirements, see the onscreen HP Photosmart Printer Help. For information about viewing the onscreen HP Photosmart help, see Welcome.
System requirements
Component Operating system Windows PC minimum Microsoft Windows 98, 2000 Professional, Me, XP Home, and XP Professional
Macintosh minimum Mac OS X 10.3, 10.4, and later G3, G4, G5 or Intel Core Duo or greater Mac OS X 10.3, 10.4, and later: 128 MB 150 MB 800 x 600, 16-bit or higher 4x USB: Front and back ports (Mac OS X 10.3, 10.4, and later) PictBridge: using front camera port Bluetooth: using optional HP Bluetooth Wireless Adapter
Processor RAM Free disk space Video display CD-ROM drive Connectivity
(continued) Category Paper tray capacity Specifications Main tray 100 sheets of plain paper 14 envelopes 2040 cards (depending on thickness) 30 sheets of labels 25 transparencies, iron-on transfers, or photo paper 10 sheets of photo paper Photo tray Output tray 20 sheets of photo paper 50 sheets of plain paper 10 cards or envelopes 25 sheets of labels or iron-on transfers Operating environment Recommended temperature range: 1530 C (59-86 F) Maximum temperature range: 540 C (41-104 F) Storage temperature range: -4060 C (-40-140 F) Recommended humidity range: 2080% RH Maximum humidity range: 1080% RH Physical specifications Height: 17.9 cm (6.8 inch). Width: 46.25 cm (18.2 inch) Depth: 38.7 cm (15.25 inch) Weight: 7.7 kg (17.0 lb). Power consumption Printing, Average: 75 W Printing, Maximum: 94 W Idle: 13.316.6 W Power supply model number Power requirement Ink cartridges HP Part # 0957-VAC ( 10%), 5060 Hz ( 3 Hz) HP Yellow Ink Cartridge HP Cyan Ink Cartridge HP Light Cyan Ink Cartridge HP Magenta Ink Cartridge HP Light Magenta Ink Cartridge HP Black Ink Cartridge Note The cartridge numbers you can use with this printer appear on the back cover of this printed guide. If you have already used the printer several times, you can also find the cartridge numbers in the printer software. For more information, see Insert ink cartridges.
Appendix A (continued) Category Print speed (maximum) Specifications Black printouts: 32 pages per minute Color printouts: 31 pages per minute Photos: 14 seconds for each 10 x 15 cm (4 x 6 inch) photo USB support Microsoft Windows 98, 2000 Professional, Me, XP Home, and XP Professional Mac OS X 10.3, 10.4, and later HP recommends using a USB 2.0 full-speed compliant cable 3 meters (10 feet) or less in length.
HP Warranty
Appendix B
A accessories 9 accessories, two-sided printing 9 after the support period 58 aligning the printer 37 alignment page 37 alignment, required 52 antique coloration 27 B Bluetooth connecting to printer 21, 29 menu settings 9 wireless printer adapter 9 borderless prints 27 buttons 8 C calling HP support 57 cameras connecting to printer 21, 29 direct-printing 23 PictBridge 23 port 6 printing from 23 care and maintenance 37 cartridges. See ink cartridges cleaning copper-colored contacts 38 print head 38 printer 37 color effects 27 CompactFlash 18 computer connecting to printer 29 printing from 33 saving photos to 31 system requirements 59 control panel 8 D damaged, ink cartridge 51 date and time stamps 27 digital cameras. See cameras Digital Print Order Format 22 documentation, printer 5 DPOF 22 E e-mailing photos 31 energy consumption 4 Energy Star 4 error messages 48 F file formats, supported 18, 59 Frequently asked questions 43 G Getting help missing 51 non-HP ink 51 printer alignment 52 replace soon 50 replacing 17 storing 41 testing 39 ink level, checking 17 inserting ink cartridges 17 memory cards 19 iPod 30 J JPEG file formats 18 L layout and photo size lights 8 Load paper 13
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Series HT-M700H EM1620 1 AE Cookers Glamis USG 300 Dpac8020 Cartridges FAX-525DT Igo 8 LD-12AW2 F24AHJ-ut5 CDX-CA850 AV-D58 Dvdr3570H 51 DCR-DVD7E Flexx 1380 MF Spica TC-1785 SGH-J600 U8120 ER-A460 470 Scale AK86L Of WAR Metron SGH-X460 ZOB892X XV16AR LW055 Digimax L50 Fujifilm E500 Edition SGH-J200 Ink 320 Scsi NX6130 66301K-MN TDA2135UC Tutorial TOA KD-1 Amplitube 3 Spotmeter M DM500S PLC-XP40 Speaker 32LB2R 105 TXT Quickoffice Review EC-VX1 Powerline 5501 LE40S73BD Cartrek 600 WG6000R Utility FME800 Advanced DES-5200 KV-25X5U EX-Z21 Update WD-8023FB VL-WD450U Specifications Casio 3071 Kingdoms 7 2005 Printer Series 3 1 EW970W SCX-4828FN XEV HDR-CX116E GR-282SVF PM-9000C EB-GD87 DEH-3100R-B XD-452 EW1247W Stylus 1000 XL 500 Officejet 5505 Manual HT-DS490 Deskjet 720C System Ink System Failure RX-V365 AVR 360 CD-JSC30 KX-TG2431G HDC-HS300 Philips 530 HT-TX25 Samsung B300 DC1414 UXA450 Yamaha MT8X VGN-N11m-W 82309 GP 40 LD 87 DN100H P5P800 CI1100 ME-20
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