hp scanjet 4400c series and 5400c series scanners setup and support guide
Copyright information Copyright Hewlett-Packard Company 2001 All rights reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under copyright laws. Trademark credits Microsoft , Windows , and Windows NT , are U.S. registered trademarks of Microsoft Corporation. EnergyStar is a registered service mark of the United States Environmental Protection Agency. All other products mentioned herein might be trademarks of their respective companies. Warranty The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information. NOTICE TO U.S. GOVERNMENT USERS: RESTRICTED RIGHTS COMMERCIAL COMPUTER SOFTWARE: Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data Clause at DFARS 52.2277013. Material scanned by this product might be protected by governmental laws and other regulations, such as copyright laws. The customer is solely responsible for complying with all such laws and regulations.
Installing and troubleshooting
This section provides information for installing the scanner and resolving issues that might occur during installation. For usage problems after installation, see the users manual.
Installing the scanner and accessories
Make sure you have a USB or parallel interface connection in your computer. Uninstall any previous HP scanning software on your computer. If you are connecting the scanner to a Macintosh computer and this scanner supports the Mac OS, locate the Macintosh CD and documentation. For a detailed listing of which scanner models are affected by the note some models only, see the users manual.
See the box in which the scanner shipped.
HP Precisionscan Pro CD-ROM USB cable

parallel cable

XPA positioning plate scanner

CD-ROM

USB cable power cable HP Scanjet 4400c series or 5400c series scanner Power cable HP Scanjet Transparency Adapter (XPA) with accessories (some models only) HP Scanjet Automatic Document Feeder (ADF) (some models only)

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Quit all open programs. Locate the HP Precisionscan Pro CD-ROM that is appropriate for your language. Insert the CD-ROM into your computer.
Follow the instructions on screen, or, if the installation program does not start automatically: On the Start menu, click Run and type: x:setup.exe, where x is the letter of the CD-ROM drive. Note: The installation program suggests which interface connection you should use.
Locate the lock on the bottom of the scanner, and then use your finger to move the lock to the unlocked position. If the lock is not completely in the unlocked position, you will hear a grinding noise when you try to scan

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If your scanner came with an ADF or you purchased one separately, attach the ADF to the scanner. Use the ADF to scan multiple pages. a b Attach the ADF to the scanner. Connect the ADF cable to its port on the scanner.
ADF port c Attach the input tray to the ADF. Insert the tabs on the input tray into the slots on the ADF. Gently push the input tray until you hear a click.
See the users manual for usage instructions.
Windows: During the software installation, you or the installation software chose an interface connection. For USB use the following instructions. For parallel, skip to If you are using parallel. For USB: Connect the USB cable between the USB port on the scanner and the USB port on the computer. If you are using parallel: a b c Shut down the computer. If you do NOT have a printer, skip to step c. Disconnect the printer parallel cable from your computer and connect it to the parallel port on the scanner (printer icon). Connect your computer to the remaining parallel port on the scanner (computer icon) using a parallel cable.
Do NOT connect the USB cable. Note: If your scanner did not come with a parallel cable and you need to use a parallel connection (you don't have USB), see the read me file for information on how to purchase the correct parallel cable (HP part number C9874A).

parallel port USB port

b Note:
Connect the power cable between the scanner and a surge protector or an easily accessible, grounded wall outlet. This turns on the scanner. If you shut down the computer, restart it now. When your computer detects new hardware, you might see a message indicating a file was not found. To resolve this message, browse to your CD-ROM drive, and then click OK to close the dialog box.

Choose one of the following: Scanner buttons. Scan directly to a destination by pressing one of the buttons on the front panel. See the users manual for an overview of scanner buttons. HP Precisionscan Pro software. Use the software to view or change the scanned image.

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To scan 35 mm slides or negatives: a
Connect the XPA cable to its port on the scanner.

XPA port

If you shut down the computer, restart it now. Launch or restart the HP Precisionscan Pro software.

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For product support and specifications, see the "Support, warranty, and specifications" on page 23. For installation troubleshooting, see the information later in this section. For more information about your scanner, see the users manual. For scanning ideas, tips, and optional accessories, visit the HP Scanjet website at http://www.scanjet.hp.com. For customer support on the Web, visit http://www.hp.com/go/support.
The HP Photo Printing software is available in English only in some countries/ regions. For help in your language, press the Photo Reprint button on the scanner, click Help, and then click Quick Reference Guide.
Performing basic installation troubleshooting
If the scanner or software is not working, perform these steps first: Check that the power cable is securely connected between the scanner and a live electrical outlet or a surge protector that is turned on. Make sure you have properly and securely connected the scanner to the computer using either the universal serial bus (USB) or the parallel input/output (I/O) interface. See "Using interface connections" on page 12. If the scanner is making a loud grinding noise, make sure the scanner is unlocked. Move the lock to the unlocked position. Disconnect the power cable from the scanner and turn off the computer. After 30 seconds, reconnect the power cable and then turn on the computer, in that order. If you receive installation file errors, or the scanning software will not run, make sure all programs are closed and complete the following steps: a If you have any previous versions of HP scanning software, uninstall that software. (To uninstall the software, follow the instructions that came with the software.) Double-click the Add/Remove Programs icon. Select the HP Precisionscan Pro software and click Add/Remove [for Windows 95, Windows 98, Windows Millennium Edition (Me), and Windows NT] or Change (for Windows 2000). After the welcome screen, double-click the Repair option on the second screen. (Choosing Repair will reinstall the software with the same options you chose the first time.) Follow the instructions on the screen. If you still receive installation file errors or the scanning software will not run, uninstall and reinstall the HP scanning software. See "Uninstalling the software" on page 22.

Make sure your computer meets the minimum system requirements. See the box in which the scanner shipped. If you do not have enough hard-disk space, remove unnecessary files or install the software on a different disk drive. If using a parallel cable, make sure you only use the power supply, cables, and accessories supplied with the equipment or expressly approved by HP. If you receive a message such as Destination Directory Is Invalid or Program Folder Is Invalid during installation, type a valid destination folder, find a valid folder by clicking Browse, or restore the defaults. The destination folder name cannot contain the following characters: /, \, :, ?, *,<, >, , or |. If you need more advanced help with the interface connection, see "Using interface connections" on page 12 for USB and parallel cable compatibility and troubleshooting. If the troubleshooting information you need is not shown here, refer to the HP Precisionscan Pro Read Me for the most recent information. If your scanner did not come with a parallel cable and you need to use a parallel connection (you don't have USB), see the read me file for information on how to purchase the correct parallel cable (HP part number C9874A).
Using interface connections
The scanner can be connected to the computer using a USB interface connection, which is recommended for optimal performance. When you run the installation program for the scanning software, the program checks to see if the computer supports USB.
If the installation program displays a message saying it cannot find USB but you think you have it, see "If the installation program displays a message saying it cannot find USB but you think you have it, see "If the installation program displays a message saying it cannot find USB but you think you have it, see "If the installation program displays a message saying it cannot find USB but you think you have it, see. Verifying USB compatibility" on page 13. Verifying USB compatibility" on page 13. Verifying USB compatibility" on page 13. Verifying USB compatibility The scanner can be connected to a computer using a USB interface connection. You can use a USB connection if your computer meets these requirements: The computer has a USB connector on the back (see below). The computer is running Microsoft Windows 98, Windows 2000, or Windows Me. Note: USB connections are not supported in Windows 95 and Windows NT 4.0.
In the computer BIOS, USB is enabled. In some older computers, it is disabled. See the documentation that came with the computer. If you change the BIOS, restart the computer and reinstall the software.

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USB port on the scanner

USB port on the computer

connects to the computer

connects to the printer

Parallel connection troubleshooting
To verify that your parallel installation is recognized in the software, follow these steps: Windows 95, Windows 98, or Windows Me: 3 From the Start menu, point to Settings, and click Control Panel. Double-click the System icon. On the Device Manager tab, click on the plus sign next to Scanners (Windows 95) or Imaging Device (Windows 98 and Me). If the parallel cable was installed properly, the HP scanner identification will be listed. If it isnt here, try reinstalling the hardware. From the Start menu, point to Settings, point to Control Panel, and then click System. Select the Hardware tab and click Device Manager. Click on the plus sign next to Imaging Devices. If the parallel cable was installed properly, the HP scanner identification will be listed. If it isnt here, try reinstalling the hardware.

Windows 2000: 3

Windows NT 4.0: Remove the HP Precisionscan Pro software and reinstall it. If reinstalling the software does not correct the problem, contact your NT system administrator or Microsoft support for NT.
If the parallel cable still does not work, follow these steps (all operating systems): 5 Refer to basic installation troubleshooting. If the power connection is secure, but the software does not find the scanner, check for a device conflict. If you have checked for a secure power connection and for device conflicts, and the software still does not find the scanner, check for a resource conflict. If you have checked the power connection, device conflicts, and resource conflicts, and your scanner is still not working, check the parallel port settings. If the troubleshooting information you need is not shown here, refer to the HP Precisionscan Pro Read Me for the most recent information.
Windows NT 4.0: The parallel port might be experiencing a conflict with another device on the same Interrupt Request (IRQ), or the parallel port setting might not be correct. See "Check for a resource conflict" on page 18 and "Check the parallel port settings" on page 20.

Windows NT 4.0:

Check to make sure the parallel ports have the correct settings. Windows 95, Windows 98, and Windows Me: 5 On the Start menu, point to Settings, and click Control Panel. Double-click the System icon. Click the Device Manager tab. Double-click Ports. Verify the numbers listed against the numbers in your computer documentation. If the scanner still does not work, see "If the parallel port still does not work, follow these steps (all operating systems):" below. On the Start menu, point to Settings, and click Control Panel. Double-click the System icon. On the Hardware tab, click Device Manager. Click on the plus sign next to Ports (COM & LPT), and double-click the ECP Printer Port. Verify the numbers listed against the numbers in your computer documentation. If the scanner still does not work, see "If the parallel port still does not work, follow these steps (all operating systems):" below.

Windows 2000: 3 4

Windows NT 4.0: On the Start menu, point to Programs, point to Administrative Tools (Common), and click Windows NT Diagnostics. On the Resources tab, check the numbers in the I/O Port and Resources areas. Verify the numbers listed against the numbers in your computer documentation. If the scanner still does not work, see "If the parallel port still does not work, follow these steps (all operating systems):" below.
If the parallel port still does not work, follow these steps (all operating systems): Turn off the computer. Unplug the scanner power cord, and then plug the scanner power cord back in. (Do not unplug the scanner without first turning off the computer.) Turn on the computer. Set the parallel port mode to EPP or ECP. This might be required when the computer has a BIOS setting that interferes with the driver negotiation to operate in EPP mode. For information about how to use the BIOS to set the parallel port mode, see the documentation you received with the computer.
For more information regarding these settings, see the documentation provided with your computer.
Uninstalling the software
The Uninstall option of the setup program allows you to remove the scanning software from your computer.
Windows 95, Windows 98, Windows Me, or Windows NT 4.0 Note: To uninstall the software from Windows NT, you must log on with administrator privileges.
Click Start, point to Settings, and click Control Panel. Double-click the Add/Remove Programs icon. Select the HP Precisionscan Pro software and click Add/Remove. Follow the instructions on screen.
Windows 2000 Note: 3 To uninstall the software from Windows 2000, you must log on with administrator privileges.
Click Start, point to Settings, point to Control Panel, and click Add/Remove Programs. Select the HP Precisionscan Pro software and click Remove. Follow the instructions on screen.

Support, warranty, and specifications
This section provides information about finding support for your scanner, the warranty, and specifications.
Finding HP help on the Web
HP provides several resources on the Web to provide help with your scanner whenever you want.

Visiting HP websites

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Visit http://www.hp.com/go/support to find information for your scanner model. Once you enter the section that covers your scanner model, you will be able to choose information about setting up and using your scanner, downloading drivers, solving a problem, ordering, and information about the warranty.
Visit http://www.scanjet.hp.com for: tips for using your scanner more effectively and creatively. HP Scanjet driver updates and software.
If you cannot find an answer to your question using the sites listed above, visit http://www.hp.com/cposupport/mail_support.html. From there, you can discover how to contact HP via e-mail, phone, and other methods.
Contacting HP Customer Support
In addition to the Web, you can contact HP by telephone or mail for support and service for your scanner. Prices, availability, and hours of support are subject to change without notice.

setup installation

Hewlett-Packard's support hotline can help resolve problems with:

configuration operation

For questions relating to operating systems or network configurations, contact your point of purchase or internal support department. For help with non-HP hardware or software, please contact the manufacturer of the other product.
Please have the following information ready before you call: serial number (found on the back or bottom of your scanner) product name date of purchase
Obtaining support within the United States

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Within one year of your purchase, telephone support is provided to you free of charge. If this is a long distance call for you, long distance charges will apply. Call (208) 323-2551. Our support staff is available from 6 am to 10 pm Mountain Time, Monday through Friday, and 9 am to 4 pm on Saturday.
Call (900) 555-1500. Charges are $2.50 per minute with a $25.00 maximum, charged to your phone bill. Charges begin only when you connect with a support technician. If you think your HP product might need service, call the Customer Support Center, which can help determine if service is required and direct you to a service site. Otherwise, contact the store where you purchased the product. Or, visit http://www.hp.com/cpso-support/guide/psd/repairhelp.html for the nearest sales and service office.
Obtaining support worldwide
If you need help with your HP product, please call the phone number listed below for the Customer Support Center in your country/region. Telephone support is free for one year in Asia and the South Pacific and for 30 days in Europe, the Middle East, and Africa. If you think your HP product might need service, call the Customer Support Center, which can help determine if service is required and direct you to a service site. Otherwise, contact the store where you purchased the product. Or, visit http://www.hp.com/cpso-support/guide/psd/repairhelp.html for the nearest sales and service office.

If the number below has changed, visit http://www.hp.com/cposupport/mail_support.html to check for a new one.

+86 (0) 5959

919 477

+42 (0)7310

+29 4099
5547 (Post-sales Business Computing) 999 (Post-sales Home Computing)

905 206-4663

(11) (greater So Paulo) 751 (outside greater So Paulo)
Dutch: +32 (0)8806 French: +32 (0)8807

43 (0) 6080

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5520 (5411) (outside Argentina)

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+202 7956222

+358 (0)288

+33 (0)34

+49 (0)(24 PF/min)

+30 (0)64 11

999 5305

+85 (2) 3002 8555

+36 (0)1111

+682 6035

+62 (21) 350 3408

+353 (0)5525

+972 (0)48 48

+264 10350

+3335 9800

+31 (0)8751

+64 (9) 356 6640

+11 6299

+63 (2) 867 3551

+3176333

232 0589

+3154442 (local)

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+(Moscow) +(St. Petersburg)
9922 (Mexico City) 01-800-472-6684 (outside Mexico City)

+60 (3) 28 (Penang)

+82 (2) 82-80-999-0700 (outside Seoul and Kyung Ki only)
1030 +27-9301 (outside RSA)

+321 123

+46 (0)2170

+41 (0)11 11

+886 (2) 2717 0055

+66 (2) (Bangkok)

+7 (380-44) 490-3520

883 8454

+44 (0)52 02

(208) 323-2551

8488 (Caracas)

+84 (0)4530

Warranty statement
HEWLETT-PACKARD LIMITED WARRANTY STATEMENT HP PRODUCT: HP Scanjet 4400c series or 5400c series scanners and/or HP Scanjet Automatic Document Feeder and/or HP Scanjet Transparency Adapter 1 DURATION OF LIMITED WARRANTY: 1 year
HP warrants to you, the end-user customer, that HP hardware, accessories, and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new. HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product. HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts, or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries, states, or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country to country, state to state, or province to province.

HPs limited warranty is valid in any country or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit, or function of the product to make it operate in a country for which it was never intended to function for legal or regulatory reasons. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries, states, or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
Otherwise, contact the store where you purchased the product. Or, visit http://www.hp.com/cpso-support/guide/psd/repairhelp.html for the nearest sales and service office. Service is free of charge during the warranty period. Beyond the warranty period, service will be charged.
If you think your scanner, ADF, or XPA needs repair, first call the Customer Support Center, which can help determine if service is required and direct you to a service site. Please see "Contacting HP Customer Support" on page 24.

Specifications

Environmental specifications

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Temperature
Operating: 10 to 35 C (50 to 95 F) Storage: -40 to 60 C (-40 to 140 F) Humidity Operating: 15 percent to 80 percent noncondensing 10 to 35 C (50 to 95 F) Storage: up to 90 percent 0 to 60 C or (32 to 140 F)

Product specifications

Scanner Feature Scanner type Maximum item size Specification Flatbed 4400c series (with no ADF): 216 by 297 mm (8.5 by 11.69 inches), 5400c series (if model has an ADF): 216 mm by 356 mm (8.5 by 14 inches) or letter width by legal length Charged-coupled device USB or parallel 4400c series: 1200 dpi 5400c series: 2400 dpi 12 dpi to 999,999 dpi at 100 percent scaling Dithering, thresholding, scaling, interpolation, gamma adjustment, matrix adjustment 100-240 Vac, 50-60 Hz 4400c and 4470c: 18 W maximum, 7 W idle mode, 5400c: 18 W maximum, 9 W idle mode 5470c: 18 W maximum, 9 W idle mode 5490c: 19 W maximum, 9 W idle mode All scanner series are ENERGY STAR compliant. (ENERGY STAR is a U.S. registered service mark of the United States Environmental Protection Agency.) As an ENERGY STAR Partner, Hewlett-Packard Company has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Weight 4400c series: 2.9 kg (6.2 lb) 5400c series: 4.0 kg (8.8 lb) Scanning element Interface Optical resolution Selectable resolution Image processing (options) AC line voltage Power consumption

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ADF Feature Size Weight Paper tray capacity
Specification 490 by 331 by 99 mm (19.27 by 13.03 by 3.90 inches) 2.55 kg (5.622 lb) 25 sheets of 75 g/m2 (20 lb bond) 216 by 356 mm (8.5 by 14 inches) 88.9 by 127 mm (3.5 by 5 inches) 90 g/m2 (24 lb bond) 60 g/m2 (16 lb bond) 800 mA (24 VDC) 8 ppm for 216 by 279 mm (8.5 by 11 inches) sheets
Maximum paper size Minimum paper size Maximum paper weight Minimum paper weight Power requirements Speed
XPA Feature Size Weight Power requirements
Specification 290 by 85 by 50 mm (11.42 by 3.35 by 1.97 inches) 0.58 kg (1.28 lb) 500 mA (12 VDC)

Regulatory information

German Noise Declaration
The German noise declaration is required in Germany. It gives noise output figures.

Geruschemission

LpS < 70 dB am Arbeitsplatz normaler Betrieb nach DIN 45635 T. 19 Die Daten sind die Ergebnisse von Typenprfungen
FCC Declaration of Conformity (HP Scanjet 4400c series scanner)
Suppliers Name: Suppliers Address: Hewlett-Packard Company Colorado Digital Imaging 700 71st Avenue Greeley, CO 80634 USA CDI Regulatory Manager 970-350-4000 HP Scanjet 4400c and 4470c scanners HP Scanjet 4400c scanner: C9870A (Base Scanner), C9877A (Worldwide), C9873A (US Commercial), C9872A (US Retail) HP Scanjet 4470c scanner: C9880A (Base Scanner), C9887A (Worldwide), C9883A (US Commercial), C9882A (US Retail) C9861A (transparency adapter; may contain different suffix); power adapter options
Contact Person: Telephone: Product Name: Model Number:

Product Options:

The supplier listed above declares that this product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician.

Changes or modification of this equipment not expressly approved by Hewlett-Packard could void the users authority to operate this equipment. Only use the cables, connectors, power cords and accessories supplied with this equipment or expressly approved by Hewlett-Packard. Test report on file: C9870-1 Date: February 2001
FCC Declaration of Conformity (HP Scanjet 5400c series scanner)
Suppliers Name: Suppliers Address: Hewlett-Packard Company Colorado Digital Imaging 700 71st Avenue Greeley, CO 80634 USA CDI Regulatory Manager 970-350-4000 HP Scanjet 5400c, 5470c, and 5490c scanners HP Scanjet 5400c scanner: C9850A (Base Scanner), C9857A (Worldwide), C9853A (US Commercial), C9852A (US Retail) HP Scanjet 5470c scanner: C9860A (Base Scanner), C9867A (Worldwide), C9863A (US Commercial), C9862A (US Retail) HP Scanjet 5490c scanner: C8510A (Base Scanner), C8517A (Worldwide), C8513A (US Commercial), C8512A (US Retail) C9861A (transparency adapter; may contain different suffix); C9866A (automatic document feeder; may contain different suffix); power adapter options
Changes or modification of this equipment not expressly approved by Hewlett-Packard could void the users authority to operate this equipment. Only use the cables, connectors, power cords and accessories supplied with this equipment or expressly approved by Hewlett-Packard. Test report on file: C9850-1 Date: February 2001
EU Declaration of Conformity (HP Scanjet 4400c series scanner)
According to ISO/IEC Guide 22 and EN 45014:
Supplier's Name Supplier's Address Hewlett-Packard Company Colorado Digital Imaging 700 71st Avenue Greeley, Colorado 80634 USA declares that the product: Product Name Model Number(s) HP Scanjet 4400c and 4470c scanners HP Scanjet 4400c scanner: C9870A (Base Scanner), C9877A (Worldwide), C9873A (US Commercial), C9872A (US Retail) HP Scanjet 4470c scanner: C9880A (Base Scanner), C9887A (Worldwide), C9883A (US Commercial), C9882A (US Retail) C9861A (transparency adapter; may contain different suffix); power adapter options

Product Options

conforms to the following Product Specifications: Safety EMC EN 60950:1992+A1:1993+A2:1993+A3:1995+A4:1997 +A11:1997 EN 60825-1: 1994 Class 1 CISPR 22: 1993+A1+A2, Class B/ EN55022:1994+A1+A2, Class B IEC 1000-3-2: 1995/EN61000-3-2: 1995 Class A IEC 1000-3-3: 1994/EN61000-3-3: 1995 EN 55024: 1998 EN/IEC 61000-4-2 EN/IEC 61000-4-3 EN/IEC 61000-4-4 EN/IEC 61000-4-5 EN/IEC 61000-4-6 EN/IEC 61000-4-8 EN/IEC 61000-4-11
The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC and the EMC Directive 89/336/EEC and carries the CE-marking accordingly. LEDs in this product are Class 1 in accordance to EN60825-1. Greeley, Colorado, USA, February 2001
EU Declaration of Conformity (HP Scanjet 5400c series scanner)
Supplier's Name Supplier's Address Hewlett-Packard Company Colorado Digital Imaging 700 71st Avenue Greeley, Colorado 80634 USA declares that the product: Product Name Model Number(s) HP Scanjet 5400c, 5470c, and 5490c scanners HP Scanjet 5400c scanner: C9850A (Base Scanner), C9857A (Worldwide), C9853A (US Commercial), C9852A (US Retail) HP Scanjet 5470c scanner: C9860A (Base Scanner), C9867A (Worldwide), C9863A (US Commercial), C9862A (US Retail) HP Scanjet 5490c scanner: C8510A (Base Scanner), C8517A (Worldwide), C8513A (US Commercial), C8512A (US Retail) C9861A (transparency adapter; may contain different suffix); C9866A (automatic document feeder; may contain different suffix); power adapter options
conforms to the following Product Specifications: Safety EMC EN 60950:1992+A1:1993+A2:1993+A3:1995+A4:1997 +A11:1997 EN 60825-1: 1994 Class 1 CISPR 22: 1993+A1+A2, Class B/ EN55022:1994+A1+A2, Class B IEC 1000-3-2: 1995/EN61000-3-2: 1995 Class A IEC 1000-3-3: 1994/EN61000-3-3: 1995 EN 50082-1: 1997/EN 55024: 1998 EN/IEC 61000-4-2, 4kV CD, 8 kV AD EN/IEC 61000-4-3, 3 V/m EN/IEC 61000-4-4, 1kV Power Lines EN/IEC 61000-4-5, High Energy Transients EN/IEC 61000-4-6 EN/IEC 61000-4-8 EN/IEC 61000-4-11
HP Environmental Product Stewardship Program
Protecting the environment
Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with attributes to minimize impacts on our environment.

Energy consumption

Energy usage drops significantly while in low-power mode, which saves natural resources and saves money without affecting the high performance of this product. This product qualifies for ENERGY STAR, which is a voluntary program to encourage the development of energy-efficient office products.
As an ENERGY STAR Partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR guidelines for energy efficiency. For more information, see http://www.epa.gov/energystar/.

Plastics

Plastic parts over 25 g (0.88 oz) in weight are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product's life.

Disassembly/end of life

This HP product (the HP Scanjet 4400c and 5400c series scanner) is designed for ease of disassembly and to provide end-of-life disposal options by use of common fasteners and snap-fitting parts.
Acoustical noise specification
This HP product (the HP Scanjet 4400c and 5400c series scanner) has the following sound power levels: Note: These specifications reflect sound power levels of the scanner without any attached accessories.
Specification <70 dBa (Declared sound power per ISO 7779 and ISO 9926) <4 B LWAd
Category Acoustical noise Operational mode
Product restricted material
This HP product (HP Scanjet 4400c series and 5400c series scanners and the XPA) contains a mercury vapor (Cold Cathode Fluorescent) lamp containing < 5 mg (0.0002 oz) of mercury. HP offers a variety of product end-of-life return programs in a number of geographic areas. To determine if one is available in your area, please contact your nearest HP sales office. WARNING!
This product contains mercury. Dispose of properly.

Recycling materials

HP offers a variety of product end-of-life return programs in a number of geographic areas. To determine if one is available in your area, please contact your nearest HP sales office. Products returned to HP are reused, recycled, or disposed of in a responsible manner. Each month, HP reuses or recycles more than 1.6 million kg (3.5 million lb) of material at our product recovery centers in Grenoble, France; Boeblingen, Germany; and Roseville, California, USA. This represents 99 percent by weight of all the material we receive from customers and HP operations.

Number of copies (some models only) Choose the number of copies before pressing Copy. The liquid crystal display (LCD) shows the number of copies selected. Color/Black & White copy (some models only) Choose the color or black and white setting before pressing Copy to ensure the best settings are used. Only use color copy if you are printing to a color printer and want a color copy. The light adjacent to the currently selected choice is lit. More Options (some models only) Open the HP Scanjet Controls control panel to change settings, such as resolution, for some buttons on the scanner. If your scanner does not have this button, open the HP Scanjet Controls control panel from your computer to change button settings. See "Configuring scanner buttons" on page 35. Cancel (some models only) Cancel a scan while the scanner is in the process of scanning, or cancel a series of scans from the HP Scanjet Automatic Document Feeder (ADF).
Power Save Puts the scanner in an energy-conservation mode. The scanner lamp and a small indicator light near the Power Save button turn off. To use the scanner, press any button on the front panel of the scanner or start a scan from the computer. The scan begins when the lamp is ready.
Scanning quickly with scanner buttons
Use the scanner buttons to scan quickly to a destination using settings optimized for that destination. A destination is a printer, file, or another program, such as your e-mail or word-processing program.
Scanning to the HP Precisionscan Pro software
When you use the Scan To button ( ), you send directly to the HP Precisionscan Pro software. Using the HP Precisionscan Pro software, you can preview scanned images and make changes to the images before you send them to a destination or file them.
When scanning multiple pages without using an ADF, the computer might prompt you for another page. The HP Precisionscan Pro software adds these pages to the current file. (To turn this feature off, see "Changing settings for buttons" on page 35.)
If you are scanning slides or negatives using the HP Scanjet Transparency Adapter (XPA), you must scan from the HP Precisionscan Pro software. See "Scanning from the XPA" on page 79.

1 Note: 4 5

If your scanner has a 16-character LCD, make sure that either Powersave On, Ready, or HP Precisionscan appear on the LCD. (See "Front panel and accessories comparisons" on page 3.) If another program name appears in the LCD, press the Select Destination button ( ) up or down until HP Precisionscan is listed in the scanners LCD.

Changing settings for Speed Destinations (some models only)
On the scanner, press the More Options button ( ). Choose Control Panels from the Apple ( ) menu, and then choose HP Scanjet Controls from the submenu.
On the Buttons tab, click the Scan To tab. The computer displays a list of available scanning destinations and the current settings for these destinations. Select a destination from the list, and then click Edit. The Edit Destination dialog box appears. Change the settings for the destination. For information about these settings, see "Settings for scanner buttons" on page 37. When finished, click OK. The changes you made appear in the columns next to the destination. Repeat steps 3 and 4 to change settings for another destination. To return to the default settings for a destination: a Repeat step 3. b Click Restore Defaults, and then click OK.
If the destinations that appear on the scanner do not match the destinations on the Scan To tab of the HP Scanjet Controls control panel, click Update Scanner to send the new destinations to the scanner.

Type of file

Settings for scanner buttons
Using the HP Scanjet Controls control panel, you can change the following types of settings for the buttons on your scanner.
When Image is selected, the scanned image is saved as an image file. If the scanned image contains text, this text is not editable. When Text is selected, output is converted to one column in what the software perceives to be the most logical order. Graphics or pictures from the scanned item are discarded. Use this option to make more extensive changes to text. When Image and Text is selected, output is converted to a format that creates editable text. Any graphics or pictures in the scanned item are preserved. Prompt for Another Page When this option is selected, a prompt appears on the computer after you scan the first page of a job. The prompt asks if you have more pages to scan to this job. When this option is not selected, you will not be prompted for more pages. Each scanning job will be treated as a single-page job. When changing settings for Speed Destinations, this option is not available. To scan multiple pages, use the ADF or the HP Precisionscan Pro software. Prompt for e-mail attachment name When this option is selected, the scanning software prompts you to enter a name each time for e-mail attachments. When this option is not selected, the scanning software assigns an attachment name automatically. When changing settings for Speed Destinations, this option is not available. The names for e-mail attachments are generated automatically. If you need to specify names for e-mail attachments, use the E-mail button to scan the item.

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If you are using an ADF with the scanner, select the size of the pages you load in the ADF: Letter Legal A4
For more information about loading items in the ADF, see "Scanning from the ADF" on page 78.
Scanning from HP Precisionscan Pro
Using the HP Precisionscan Pro software, you can preview scanned images and make changes to the images before you send them to a destination or file them. You start the HP Precisionscan Pro software from a scanner button or the HP Scanning Software folder on your computer. You can also start the HP Precisionscan Pro software from another program, such as a word-processing or image-editing program, if the program is compliant with TWAIN or supports the HP Scanjet Plug-in. See "Scanning from other programs" on page 74 for more information.
Overview of the HP Precisionscan Pro software
The HP Precisionscan Pro software provides preview capabilities and tools for changing an image. Some of the changes you can make include:
select only part of, or crop, the preview image to become the final scanned image change the resolution resize the scanned image change the contrast
Starting the HP Precisionscan Pro software
To start the HP Precisionscan Pro software, press the Scan To button ( ), or in the HP Scanning Software folder, double-click HP Precisionscan Pro. The software starts. To view the function of a command, place the cursor over the command until an explanation appears. For more information about the types of assistance the software itself offers, see Finding help for using the software on this page. For more information about keyboard shortcuts, menu items, toolbars, and cursor appearance, see "Using software commands and controls" on page 115.
Finding help for using the software
The HP Precisionscan Pro software provides a variety of assistance.
Smart Friends are tips that appear automatically to notify you of potential problems. For example, if you are setting a very high resolution but want to use e-mail to send the scanned image, a Smart Friend would alert you that the file will probably be too large to e-mail. To turn individual messages off, select the Dont remind me again check box in the messages dialog box. To turn all messages off, click Disable All Smart Friends on the Help menu. To turn all messages back on, click Enable All Smart Friends.
The online Help is an easy-to-use source of information about using the scanner and software, troubleshooting, support, and specifications. To gain access to the Help: on the Help menu, click HP Precisionscan Pro 3.1 Help. Or, click the Help button in any dialog box in which it appears.

Changing midtones

On the Advanced menu, click Adjust Exposure. Drag the Midtone slider to the right. Type a higher number in the Midtone field and press ENTER. Click the Up arrow next to the Midtone field.
On the Advanced menu, click Adjust Exposure. Drag the Midtone slider to the left. Type a lower number in the Midtone field and press ENTER. Click the Down arrow next to the Midtone field.
On the Advanced menu, click Adjust Exposure.
Click Auto to return the midtone, highlight, and shadow to the default settings for this scanned image. Clicking Auto also returns output levels to the defaults. See "Setting pixel output levels" on page 54.
The highlight is the value in the image that is represented on the screen as white. All values lighter than the highlight also appear as white. The image has a default highlight setting. Selecting a higher number makes more of the lighter values distinct, which increases detail in light areas. Selecting a lower number makes fewer of the lighter values distinct, which reduces detail in the light areas. To adjust highlights for slides, negatives, or other transparent items, use "Adjusting highlights for slides or negatives" on page 84.

Highlights set at 215

Highlights set at 122

Changing highlights

On the Advanced menu, click Adjust Exposure. Drag the Highlight slider toward the right. Type a higher number in the Highlights field and press ENTER. Click the Up arrow next to the Highlight field.
On the Advanced menu, click Adjust Exposure. Drag the Highlight slider toward the left. Type a lower number in the Highlights field and press ENTER. Click the Down arrow next to the Highlight field.
Click (white eyedropper). When the cursor changes to the eydropper, move it over the area you want to be the highlight and click.
On the Advanced menu, click Adjust Exposure. Click Auto to return the midtone, highlight, and shadow to the default settings for this scanned image. Clicking Auto also returns output levels to the defaults. See "Setting pixel output levels" on page 54.
The shadow is the value in the image that is represented on the screen as black. All values darker than the shadow also appear as black. The image has a default shadows value. Selecting a higher number makes more of the darker values distinct, which increases detail in dark areas. Selecting a lower number makes fewer of the darker values distinct, which reduces detail in the dark areas. To adjust shadows for slides, negatives, or other transparent items, use "Adjusting shadows for slides or negatives" on page 84.

The result of the changes to output levels can be seen in the preview area.
Click Auto to return the midtone, highlight, shadow, and output levels to the default settings for this scanned image.
Viewing RGB values and pixels
You can view the RGB values and pixel color for any spot in a color or grayscale image using the RGB meter. To view the RGB values and pixel color for slides, negatives, or other transparent items, use "Viewing RGB values and pixel color" on page 85.

About the histogram

The histogram is a graph of the distribution of pixels in the selection area. The magenta line represents the current setting for shadow. The red line represents the current setting for highlight. The midtone setting is not represented.

RGB values Note: 3

On the Advanced menu, click Adjust Exposure. Move the pointer over the image. The RGB values and pixel color appear in the RGB meter.

Shadow

Highlight

Pixel color

The turquoise line appears in the histogram when either eyedropper cursor is positioned over the image. This line shows you where in the histogram the pixels in that area of the image occur.
Do not click while the eyedropper pointer is over the image unless you want to change the setting for highlight or shadow.
Where pixels in the image under the eyedropper fall
Click the same eyedropper button again. The RGB meter dims and the cursor returns to normal. The histogram represents pixel distribution in the preview image, not in the final scanned image. Changing the selection area changes the histogram. Changing the setting for highlight or shadow does not change the histogram.

Changing the hue

Color in an image consists of its hue and the saturation. Hue refers to the overall color cast of the image. The software sets the hue for an image, but you can change it. You might want to change it if the image has too much of one color, or if you want to create a special effect.

Changing the saturation

Color in an image consists of its hue and the saturation. Saturation refers to the intensity of the colors. The software sets the saturation for an image, but you can change it. You might want to change it to make colors in the image more or less vivid, or to create a special effect. The range in the Saturation field is 0 to 150.
Change the overall color of the image by doing one of the following on the color wheel.

Indicator circle Arrows

Drag the indicator circle to a new area. Click the arrow for a color on the outer edge of the wheel.
The result of the change can be seen in the image.
If the image has too much of one color, move the indicator circle away from that color.
On the Advanced menu, click Adjust Color. Click Auto to return to the default hue and saturation settings for this scanned image.
On the Advanced menu, click Adjust Color.

Slide up to three slides into the slide holder on the bottom side of the XPA light source. The correct view of the picture should be facing outward, toward you.
From the HP Precisionscan Pro software, click the Scan menu, and select XPA (Slides). Before making any changes, see "Making optional adjustments for slides or negatives" on page 83. When you have finished using the XPA light source, on the Scan menu, click Scanner Glass. Disconnect the XPA light source if you want.
The XPA light source also functions as a light table for viewing 35 mm slides. Insert slides as shown above. To keep the XPA light source on beyond the default period, select the Faster Scan setting in the HP Scanjet Controls control panel. See "Setting scanner lamp controls" on page 107.
If you are scanning fewer than three slides, insert the slide light shield after you load your last slide. Place the XPA light source into the positioning plate with slides facing down and the HP logo facing you. HP logo here

Scanning negatives

To scan 35 mm negatives, use the XPA light source, the positioning plate, and the negative holder. When scanning fewer than four negative frames, you also need the negative light shield.
Slide the strip of negatives into the negative holder. If the negative strip curves, the curve should be facing out toward you. CAUTION Negatives are easily damaged. Touch them only on the edges.
If you are scanning a strip of negatives with fewer than four frames, insert the negative light shield after the negative strip. See the icon on the negative holder for assistance.
From the HP Precisionscan Pro software, click the Scan menu, and select XPA (Negatives). Before making changes, see "Making optional adjustments for slides or negatives" on page 83. When finished using the XPA light source, on the Scan menu, click Scanner Glass. Disconnect the XPA light source if you want.
Slide the negative holder into the slide holder on the bottom side of the XPA light source.
Place the XPA light source into the positioning plate with negatives facing down and the HP logo facing you. HP logo here

The scanner glass might be dirty. Clean the glass. See "Cleaning the scanner glass" on page 111. If you are using the ADF, the ADF glass might be dirty or scratched. Clean the ADF glass. See "Cleaning the ADF glass" on page 112.
Back to TOC In the HP Precisionscan Pro software, all of the image scanned when I only wanted part, or vice versa.
The selection area might not be selected correctly. Make sure the selection border is surrounding the area you want in the final scan.
Scanned image is not clear.
Scanned images are crooked.
The resolution, sharpening, or midtone, highlight, and shadow settings might need to be adjusted before scanning. See "Scanning from HP Precisionscan Pro" on page 39. The original might be on colored paper. If the original was printed on a colored paper, including brown recycled paper, the image or text might not be clear. Try adjusting the resolution and midtone, highlight, and shadow settings from the HP Precisionscan Pro software. See "Scanning from HP Precisionscan Pro" on page 39.
The item might have been placed crookedly or shifted when you closed the lid. Straighten the original on the scanner glass and scan again.
I thought I made the image smaller or larger before the final scan in the HP Precisionscan Pro software, but it is still the same size as the original.
You might have zoomed in or out, which does not change the size of the image. Change the output size. See "Resizing (output dimensions)" on page 45.
The image is completely black or completely white.
The item might not be placed correctly on the scanner glass or in the ADF. Make sure that the item you are trying to scan is placed face down on the glass, or face up in the ADF.
An original photo was fuzzy, and the scanned image looks even worse.
The sharpening level needs to be increased. In the HP Precisionscan Pro software, adjust the sharpening. See "Sharpening an image" on page 48.
Colors in the scanned image are different from the original item.
Scanners, monitors, printers, and different operating systems interpret color differently. Use the hue and saturation settings in the HP Precisionscan Pro software to adjust the colors.
Back to TOC Scanned images are grainy, jagged, or fuzzy.
You resized the image in a program other than the HP Precisionscan Pro software. Resize the image in the HP Precisionscan Pro software before you send it to the other program. (See "Resizing (output dimensions)" on page 45.) In the HP Precisionscan Pro software, the resolution is set too low. Set the resolution to a higher number, or return to the default setting. See "Changing resolution" on page 46. In the HP Precisionscan Pro software, too much or too little sharpening was applied. Adjust the sharpening. See "Sharpening an image" on page 48.

The positioning plate might be placed incorrectly on the scanner bed. Place the positioning plate on the scanner glass so the Hewlett-Packard logo is at the bottom right. Check the Adjust Exposure command in the Advanced menu.
There are streaks in the scanned image.
Check the original slide or negative for damage. The XPA may be broken, and service may be required.

The scans are dark.

The bulb in the XPA light source might be broken or not working. If the bulb is broken, service is required.
Resolving issues with editable text
This section contains resolutions to issues that might occur when you are trying to make text editable.
Converted text does not appear in my word-processing program.
Scanned text is not editable.
If you used the HP Precisionscan Pro software, send the scanned image to a text or text-and-image file format. See "Making scanned text editable" on page 75. Cut and paste the text into the program you want. If the text is still not editable, work with the text as an image or retype it.
If you used the HP Precisionscan Pro software, send the scanned image to a text or text-and-image file format. See "Making scanned text editable" on page 75. If you used the HP Precisionscan Pro software, you sent the scan to an image file or saved the scan using an image output type. Send the scan to a text file. See "List of file types" on page 62. Or open the image file from the OCR software. See the documentation for the OCR software.
I do not know how to process text using a different OCR program.
Scanned text is editable in some programs but not in others.
Some programs accept only image formats and do not allow text. Make sure the program accepts editable text.
Scan the item from the OCR program using TWAIN or the HP Scanjet Plug-in. See "Scanning from other programs" on page 74. Scan the item to the HP Precisionscan Pro software, save the scanned image as an image file, and open the file in the other OCR program. Scan to the HP Precisionscan Pro software. Then, on the Scan menu, click Scan To and choose the other OCR program.
Incorrect characters appear in the text that was converted using the OCR software.
The accuracy of the OCR program depends on the program having the correct settings on the quality of the original item. To obtain the best possible results, choose the scan setting for text, and process only crisp, clear text. See "What to expect from OCR programs" on page 76.
The converted text did not retain font size and style when the text was placed in a word-processing program.
Word-processing programs cannot always accept the original formatting of the scanned text. Reformat the text in the wordprocessing program.
Converted text appeared in the word-processing program without its formatting and I wanted it, or vice versa.

Reflects the amount of disk space a scan would require if saved to your computer. Approximate Size value does not apply if the output type for the scan is set to text; it only applies to an image representation of the scan.
The number of bits used to define the shade or color of each pixel in an image. A 1-bit image is black and white. An 8-bit grayscale image provides 256 shades of gray. An 8-bit color image provides 256 indexed colors and is associated with a specific palette or color table. A 24-bit image provides over 16 million colors. The greater the bit depth, the larger the size of the saved file. See also file size.
A type of black-and-white, gray, or color image or picture made up of a matrix of individual pixels or dots. Often referred to as raster, raster bitmap, or raster image.
Black & white raster bitmaps contain only black pixels and white pixels, no colors or shades of gray. Each pixel represents one bit.
The Black & White Threshold tool lets you change the dividing point for black-and-white pixels in an image that uses the Black & White Bitmap (raster) output type. All pixels below the threshold will be output as black, and all pixels above the threshold will be output as white.
A line surrounding the scanned image indicating scanning boundaries. Clicking the image reveals a selection border and handles that are used to define the scanning region.
To press and release the mouse button once.
Pixels in an image that are extremely light or extremely dark and that would lose detail when the image is printed or displayed.
Text that has been rendered into digital format by an OCR program.
The preservation of balance between colors throughout the tonal range. Color balance is particularly important when scanning objects that include neutral tones (grays) or large areas of consistent color.

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Cyan, Magenta, Yellow, Black. The color model in which all colors are composed of Cyan, Magenta, and Yellow, the primary colors of pigments like ink, plus Black. Printers use CMYK to print in color.
The balance of light (highlights) and dark (shadows) in an image. In black-and-white images, the lower the brightness, the closer the image will be to black. The higher the brightness, the closer the image will be to white. Brightness should not be confused with contrast, which measures the range between the darkest and lightest shades in an image. Brightness determines the intensity of shades in an image, while contrast determines the number of shades in the image.
The red, green, and blue components from which colors are created.
The process of adjusting an image to compensate for input and output device characteristics or color flaws in the original image.
The number of colors that a monitor can display at once. Most Macintosh monitors can display in 256 grays, 256 colors, thousands of colors, and millions of colors. The higher the color depth, the more lifelike images look on screen.

Color images that are composed of three 8-bit color channels. When combined, the red, green, and blue channels provide up to 16 million colors. Sometimes referred to as true color and 24-bit color.
This XPA piece blocks excess illumination and improves image quality when scanning negatives. Slide it into the negative holder after the chosen negative strip.
This XPA piece holds negative strips for scanning. Insert it into the slide holder on the bottom of the XPA light source for proper scanning of negatives.
An undesirable pattern in color printing that results from incorrect screen angles of overprinting halftones. Moir patterns usually result when you scan a halftone, when you scan images taken directly from a magazine, or when you scale an image in an image editor after it is scanned.
This option reduces the noise (unwanted specks) in an image by applying software algorithms to minimize the effects of noise in the scanner electronics.
See optical character recognition.
Abbreviated OCR. A technology that recognizes letters in a scanned image and converts them into ASCII characters, or editable text.
The true resolution of a scanner, the resolution at which the scanner captures images. See also interpolated resolution, resolution.
A palette or color table that contains the pixel colors present in an image.
The original document or picture to be scanned.
The file that is generated by the scanning process.
The actual height and width of an image when saved. You will not see the size changes to your image in the Preview area since image size affects only the final scan.
The type of file that is generated during the scanning process. Output type reveals the bit depth of the image.
The smallest element (picture element) that can be assigned an independent color and intensity and can be displayed on a computer screen. Pixels are square dots arranged in a grid pattern to make up the images displayed on the screen.
A subset of the color look-up table that establishes the colors that can be displayed on the monitor at a particular time. The only color depth that allows multiple palettes is the 256 (or 8-bit) color setting for your monitor. At a color depth of 256 colors, each program (or even each individual image used or edited in a program) can have a different color palette.
The flashing that occurs when your monitor is set to a color depth of 256 colors and you switch programs. When you switch programs, the palette of the active program becomes the system palette, and all other programs redraw themselves as accurately as possible with the new colors.
Portable Document Format (PDF) format. Adobe Acrobat files use this format.
Apple's proprietary image file format that is used by the Mac OS. Designed for the screen, this format is best used for color images that will not be printed. Images saved as PICT files are smaller in size than images saved as a TIFF files.

A module that integrates into a program to provide additional functionality. The HP Precisionscan Pro Installer adds a Photoshop plug-in (the HP Scanjet Plug-in) for image editor and OCR programs that allows you to scan text and images from within these programs.
Portable Network Graphics format. A compressed image file format suitable for the Web that might replace GIF because of copyright issues with GIF format. PNG is non-lossy compressed, supports interlacing, and can be used with the True Color output type, which GIF cannot.
A menu of items that appears when you click on or pass the cursor over a command.
Orientation of a photograph or image that is taller than it is wide. An image that is wider than it is tall is called a landscape orientation.
This XPA piece is a large template with a rectangular cutout that orients proper placement of the XPA light source on the scanner bed.
Term for scanning items directly to a website.
An energy conservation method that reduces power consumption when the scanner is idle for a period of time.
Pixels Per Inch. A measurement of resolution for monitors and scanners where the individual element is a square pixel.
A feature that displays a scanned image so you can view it in the scanning software. You can then select an area to be saved; make adjustments to the tone, color, and size; and save the final image.
The rectangular area in the software where the scanned image is displayed.
Refers to your preferred method of using the scanner. The scanning software automatically saves certain preferences, such as the location of toolbars and the destination of a scan, that it detects during normal use of the scanner. Some preferences are restored each time the scanner is used, while others are maintained only throughout a scanning session.
A measurement of the number of dots per inch (dpi) the printer is capable of printing. Typical laser printers have resolutions of 600 dpi, typical ink printers have resolutions of 300 dpi for photographs and 600 dpi for text, while imagesetters have resolutions of 1200 or 2400 dpi. The more dots per inch, the smoother the output and the greater the number of grayscale levels and colors the device can describe.
The product tour provides an overview of the scanners capabilities and how scanning tasks are completed. It appears each time the scanning software starts, unless it is specifically disabled. It is also available in the Help menu.
A type of black and white, gray, or color image or picture made up of a matrix of individual pixels or dots. This is also referred to as a bitmap.
The measure of how many dots per inch (dpi) are scanned, displayed, or printed. The greater the dpi, the greater the amount of detail that is visible, and the larger the file size. The final output device (monitor, printer) for a scanned image determines the resolution of the image. For example, if you scan a picture at 600 dpi (the optimum) and your printer is capable of printing at only 300 dpi, the printed image will be no more than 300 dpi.

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An industry-standard communications protocol for sending instructions to hardware (such as a scanner) and receiving image data back from them. If you are using a program that supports TWAIN, you can start the HP Precisionscan Pro software directly from that program.
A method of stretching or shrinking an image proportionately in both the vertical and horizontal directions.
Universal Serial Bus. An interface for connecting peripherals, such as scanners, to a computer.
A type of image that uses algebraic equations to define the various lines and curves of the image.
A palette or color table containing red, green, and blue pixel colors that is standard for images embedded in Web pages or HTML files. It consists of 216 entries of all combinations of the values 0, 51, 102,153, 204, and 255.
The horizontal dimension of your scan as it is sent to its destination.
See transparency adapter.
This XPA piece is a light that plugs into the scanner. It fits into the positioning plate and provides backlighting in order to properly scan transparent slide and negative images. (It may also be used as a light box for viewing slides.)
The ability to enlarge, or magnify, the image in the Preview area so that finer adjustments can be made to the image. This action does not enlarge the picture that is saved, printed, copied to the Clipboard, or dragged into another program.
A About HP Precisionscan Pro command 116 abrasive cleaners, avoiding 112 accessories, using 77 accuracy, OCR 76 acquiring scans 74 active program, definition 123 ADF (automatic document feeder) capacity 105 cleaning 112 document specifications 17 feeding problems 105 glass, definition 123 jams, clearing 108, 110 jams, preventing 105 loading 78 models including 3 page size options 38 Scan dialog box 78 scanning from 78 troubleshooting 105 Adjust Black & White command shortcuts 118 using 57 Adjust Color command shortcuts 118 using 56 Adjust Exposure command highlights 51 midtones 50 shadows 52 shortcuts for 118 transparent items, using for 83 adjusting backgrounds 54 black and white threshold 57 brightness 50 color channels 58 contrast 46 highlights 51 hue 56 midtones 50 output levels 54 preferences for scanner buttons 35 preferences for scanning software 70 saturation 56 shadows 52 tonal resolution 73 Adobe Acrobat Reader 62 Advanced menu, shortcuts for 118 alarms, highlight and shadow 53 albums, photo 30 alcohol, cleaning with 111, 112 alerts highlight 53 shadow 53 Smart Friends 40 aliasing, definition 124 anti-aliasing, definition 124 Apple Menu About HP Precisionscan Pro command 116 Control Panels 35 approximate size definition 124 viewing 120 areas, selecting. See selection areas ASCII text, saving as 62 attachments, e-mail creating 31 naming 32 Prompt for e-mail attachment name option 37 automatic cropping definition 124 settings 38 automatic exposure adjustment 72 automatic resolution 124 Automatically Set Type option 43 B backgrounds, adjusting 54 balance, color adjusting 56 definition 125 Balloon Help 118 bed, scanner definition 134 printing entire 63 selecting entire 42 best quality settings 71 bit depth, definition 124 bitmap files, definition 124 black and white bitmaps adjusting colors in 58 definition 124 shortcut for 117 black and white copies button for 27 making 22, 33 black and white images inverting colors 49 output types for 44 Black and White output type, selecting 38 black and white threshold changing 57 definition 124 black areas, adjusting 52 black eyedropper tool 52 black images, troubleshooting 94 black output levels, changing 54 blank pages, troubleshooting 33, 94, 96 blue color channel 58 blurred scans, troubleshooting 94 books, scanning pages from 17 borders, selection definition 124 moving 42 boxes around slides or negatives 98 around text 75 brightness adjusting 50 definition 125 bulbs, broken 98, 104 business cards, scanning 17 Buttons tab, HP Scanjet Controls accessing 35 ADF Page Size options 38 Destinations options 37 Image options 38 Scan To settings 36 C Cancel button 27 canceling scans 33 capacity, ADF 105 carbon paper, scanning 17 CDs, scanning to 67 Change Resolution 117 characters, incorrect 99 checklist, troubleshooting 88 cleaning ADF 112 scanner 111 XPA 112 clearing ADF jams 108, 110 click, definition 125 clipped pixels checking for 53 definition 125 CMYK, definition 125 collating copies 33 color balance adjusting 56 definition 125 color channels changing 58 definition 125 color copies button for 27 making 33 color correction automatic 72 definition 125 highlights, adjusting 51 hue, adjusting 56 midtones, adjusting 50 saturation, adjusting 56 shadows, adjusting 52 color depth definition 125 output types 44 color output types 44 color wheel adjusting hue 56 definition 125 colored paper adjustments for 58 copying from 96 colors automatic adjustment 72

image quality 93 negatives 98 OCR 99 scanner buttons 91 scanner not responding 91 slides 98 slow scanning 22, 91 transparencies 98 TWAIN programs 103 XPA 104 zooming 23 True Color definition 136 option, selecting 38 shortcut for 117 using 44 turquoise line, histogram 55 TWAIN programs definition 136 returning images to 61 scanning from 74 troubleshooting 103 24-bit color, definition Color Palette 38 Type of file options 37 Typing cursor 121 U underlined text, converting 76 Undo Editing Changes command shortcuts 120 using 48 uniform scaling, definition 136 uninstalling software 113 unlocking scanner 90, 91 Unselect All 42 command 42 shortcuts 117 Update Scanner 36 USB definition 136 Users Manual, shortcut to 118 V vector images, definition 136 View menu, shortcuts for 117 viewing previewing scans 41 product tour 15 RGB values 55 Setup and Support Guide 113 slides 80 W watermarks, removing 71 Web Palette definition 136 output types 44 websites optimizing scans for 64 output types for 44 placing images on 64 scanning items to 30 weight paper specifications, ADF 17 paper specifications, scanner glass 17 white areas, adjusting 51 white eyedropper 51 white images, troubleshooting 94 white output levels, changing 54 white stripes, troubleshooting 96 Width field, resizing images 45 window cleaner, using 112 wizard, HP Share-to-Web 30 word processing programs formatting text in 100 resizing images in 45 sending text to 99 Word, removing frames in 75 X XPA (Negatives) command shortcuts 116 using 82 XPA (optional transparency adapter) cleaning 112 light source 80, 137 media sizes 18 models including 3 negatives, scanning 81 scanner buttons, using with 104 slides, scanning 79 troubleshooting 98, 104 using 79 XPA (Slides) command shortcuts 116 using 80 Z Zoom In command shortcuts 117, 119 using 43 Zoom Out command shortcuts 117, 119 using 43 zooming definition 23 in 43 menu shortcuts for 117 out 43 toolbar shortcuts for 119 viewing preview images 43