1400 Digital Photo Printer
KODAK PROFESSIONAL 1400 Digital Photo Printer

Users Guide

P/N 4J2113_EN
Eastman Kodak Company 343 State Street Rochester, New York, 14650 Eastman Kodak Company, 2005 Kodak, Kodak Professional, and XtraLife are trademarks of Eastman Kodak Company.

Contents

Introduction Printer Features About This Manual Safety Precautions Paper and Image Sizes Printer Driver Interfaces Setting up the Printer Finding a Location for the 1400 Printer Unpacking the 1400 Printer Loading the Ribbon Carrier Connecting the USB Cable Handling Paper Storing Paper Loading the Paper Tray Installing the Dust Cover About Printer Initialization Making a Test Print Calibrating the Printer (Optional) Operating the 1400 Printer CONTENTS
PRINTER DRIVER GUIDE SEARCH HELP
Introduction Setting up the 1400 Printer Operating the 1400 Printer Troubleshooting
Site Specifications Accessories and Supplies
Buttons and Lights Working with Paper Handling and Storing Prints Keeping the 1400 Printer in Good Working Condition Cleaning the 1400 Printer Troubleshooting Light Indications and How to Resolve Them If the Printer Does Not Operate Correctly Clearing a Paper Jam Clearing a Paper Jam from the Back Area Repairing a Torn Ribbon Cleaning the Thermal Head Repacking the Printer Getting Additional Help ERROR Light Off, MEDIA Light Red ERROR Light Red, MEDIA Light Off ERROR Light Red, MEDIA Light Red 1400 Printer does Not Turn On Printing Takes Much Longer than Usual Nothing Happens when a Job is Sent White or Colored Lines and Scratches White or Multicolored Spots Smudges, Smears, and Fingerprints Paper does not Feed CONTENTS
Printer does not Respond when you Press Buttons Invalid Ribbon Type Site Specifications Printer Specifications Space Requirements Operating Environment Power Requirements Accessories and Supplies Search Help Navigating Printing Magnifying

CONTENTS

PRINTER DRIVER GUIDE

SEARCH

Introduction
Thank you for purchasing the KODAK PROFESSIONAL 1400 Digital Photo Printer (1400 printer). The 1400 printer is a dye-sublimination device with superior printing speed. Printed images are high-contrast and long lasting. KODAK EKTATHERM XTRALIFE Ribbon applies a coating that protects images from fingerprints. The 1400 printer is the latest model of the KODAK PROFESSIONAL page size dye-sublimination printers. These printers produce superb photographic prints and proofs. The 1400 printer is easy to install and set up, and its interface is compatible with virtually all computer environments.

Printer Features

The 1400 printer includes the following features: Paper Sizes: The 1400 printer prints on a variety of paper sizes. 3-color YMC ribbons can be used in the 1400 printer. Resolution: The 1400 printer has a resolution of 301 pixels per inch (ppi), and prints a page in about 90 seconds. Printer Driver: The printer driver supports MAC OS X, WINDOWS 2000, and WINDOWS XP Operating Systems.

About This Manual

This manual consists of the following sections: Introductiondescribes the 1400 printer, available papers, printer drivers and interfaces. Setting up the 1400 printerdescribes how to set up the 1400 printer. Operating the 1400 printercontains information on maintaining the 1400 printer and working with the paper and ribbon. Troubleshootingdescribes possible problems and how to resolve them. Site specificationsdescribes the 1400 printer specifications, space requirements and operating conditions. Accessories and supplieslists the accessories and supplies for the 1400 printer.

Safety Precautions

The lightning flash symbol within an equilateral triangle is intended to alert you to the presence of uninsulated "dangerous voltage" within the products enclosure that may be of sufficient magnitude to constitute the risk of electric shock. The explanation point within an equilateral triangle is intended to alert you to the presence of important operating and maintenance instructions in the literature accompanying the appliance. The hot surfaces symbol within an equilateral triangle is intended to alert you to the presence of a hot surface. Do not touch. This symbol appears next to the print head.

WARNING:

RISK OF ELECTRIC SHOCK. DO NOT OPEN To reduce the risk of electric shock, do not remove cover or back. There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

CAUTION:

There are no user or field serviceable components. Do not open covers under any circumstances.

HOT SURFACE AVOID CONTACT WITH THE THERMAL HEAD. It becomes hot during printing and may remain hot, causing injury. Touching the thermal head or sensor may cause malfunctions due to static electricity. Oils, salts, and moisture from your hands will contaminate the head and may spoil the prints.
To prevent fire or shock hazard, do not expose this appliance to rain or moisture.
Before connecting, read instructions. IMPORTANT: This thermal printer contains lead. Disposal of lead may be regulated due to environmental considerations. For disposal or recycling information, please contact your local authorities or the Electronics Industry Alliance: www.eiae.org.
Use the included AC power cord so as not to interfere with radio and television reception. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. To determine if this equipment causes harmful interference to radio or television reception, turn the equipment off and on. To correct the interference, try one or more of these measures: This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada. Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a different circuit than the receiver Consult the dealer or an experienced radio/TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. CONTENTS
Introduction This digital photo printer complies with the requirements of the EC Directive 89/336/EEC, 73/23/EEC, and 93/68/EEC. The electromagnetic susceptibility has been chosen at a level that gains proper operation in residential areas, on business and light industrial premises, and on small-scale enterprises, inside as well as outside of the buildings. All places of operation are characterized by their connection to the public low voltage power supply system. In the interest of safety, please observe the following precautions: Setting up the 1400 Printer Operating the 1400 Printer Troubleshooting

Be careful with the printing mechanism. Do not move the printer while the top cover is open. This may cause injury. Be careful not to catch your fingers in the printing mechanism.

Connecting Cables

Use the power cord supplied with the printer.

WEEE Statement

In the European Union, this symbol indicates that when the last user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling. Contact your local Kodak representative or refer to www.kodak.com/go/recycle for additional information on the collection and recovery programs available for this product.

Installation Locations

Introduction Maintain good ventilation. Ventilation slots and holes are provided on the top and rear of this unit. Place the unit on a hard, level surface. Allow the following minimum space around the printer to ensure proper ventilation: Top: 2 in. (5.08 cm) Sides: 0.5 in. (1.27 cm) Rear: 2 in. (5.08 cm) - If the rear dust cover is in place (recommended) then no additional space is required at the rear. When installing the unit in a system rack, leave space between the unit and the back of the rack. Unsuitable locations: Locations with high humidity and dust: Do not place the unit in locations with high humidity and dust. They can cause extensive damage. Avoid locations where the unit is likely to be exposed to oily fumes and vapors. Locations likely to be extremely hot: Locations exposed to direct sunlight or near heating appliances can attain extremely high temperatures which may deform the cabinet or cause other damage. Accessories and Supplies Setting up the 1400 Printer Operating the 1400 Printer Troubleshooting

Site Specifications

Place the unit on a horizontal surface. The unit is likely to be affected if it is operated when tilted, inclined or in unstable places. Protect against dew formation. When the unit is moved from a cold area into a warm area, moisture can condense inside the unit and prevent operation. Allow the temperature to stabilize before use. Operating ambient temperature range: The operating temperature range is 59 - 86F (15 to 30C) and humidity of 10% - 85%. When using the unit in a system rack, make sure that the temperature inside the rack does not exceed this range.

For Long Operating Life

Introduction Unsuitable materials for cleaning the printer Paint coat flaking and plastic deformation are likely to occur if the unit is wiped with chemical dusters, benzine, thinner or any other solvent, if rubber or PVC items are left in contact with the unit for a extended period, or if the unit is sprayed with insecticide. Care of the cabinet Unplug and clean with a soft cloth slightly moistened with a mild soap and water solution. Allow to dry completely before operating. Never use petroleum-base solutions or abrasive cleaners. Head abrasion Site Specifications The thermal print head, like a video head, wears out. When it is worn, fine details of the picture are not printed, requiring replacement of the thermal head. Consult your dealer about having the head replaced. Connecting devices Read thoroughly the Safety Notices, Cautions, and Operating Precautions of the instruction booklets for the other devices connected with the unit. Caution on relocating When transporting this unit, make sure to avoid impacts. Before moving the unit, make sure to disconnect the power cord from the power outlet and the cables from the connected devices. Remove the paper tray and ribbon carrier. CONTENTS

Setting up the 1400 Printer Operating the 1400 Printer Troubleshooting

Accessories and Supplies

Other Cautions
Introduction Dust or other foreign matter adhering to the print paper or the sheet cartridge, or deformation resulting from exposure to extremely low or high temperatures could cause loss of color, uneven color or lines, or wrinkles in the print images. Setting up the 1400 Printer Operating the 1400 Printer

Paper and Image Sizes

Troubleshooting The 1400 printer can print on the following sizes and types of KODAK PROFESSIONAL EKTATHERM XLS Print Paper. See KODAK Thermal Paper Types, Sizes, and Image Sizes for illustrations of the maximum image size for each. Paper Size Maximum Image Size
210 x 297 mm (8.27 x 11.69 in.) 203 x 254 mm (8.0 x 10.0 in.) Standard A4 paper 216 x 305 mm (8.5 x 12 in.) A (long) paper 216 x 356 mm (8.5 x 14 in.) Legal paper 203 x 254 mm (8.0 x 10.0 in.) 210 x 305 mm (8.27 x 12.0 in.)

Printer Driver

The printer driver developed for the 1400 printer is based on high-quality Kodak photographic printing methods. The printer driver allows you to access printing options based on Kodak color science. The printer driver is provided for use with the following operating systems: WINDOWS XP WINDOWS 2000 MAC OS X

Interfaces

The 1400 printer has a standard USB 2.0 interface.

Setting up the Printer

This section explains how to set up the 1400 printer. The steps are: 1. Finding a Location for the 1400 Printer 2. Unpacking the 1400 Printer 3. Loading the Ribbon Carrier 4. Installing the printer driver. For information on the printer driver, refer to the KODAK PROFESSIONAL 1400 Digital Photo Printer / Printer Driver Guide. IMPORTANT: Turn the 1400 printer off before installing the printer driver. 5. Connecting the USB Cable, connecting the power cord, and turning on the 1400 printer 6. Loading the Paper Tray 7. Installing the Dust Cover 8. Making a Test Print The software shipped with the 1400 printer enables you to take full advantage of the 1400 printers capabilities. After you set up the 1400 printer, install the appropriate printer driver.
Finding a Location for the 1400 Printer
As you look for an appropriate location for the 1400 printer, keep the following guidelines in mind. See Site Specifications for specific requirements. Avoid placing the 1400 printer in areas where ventilation ducts, open doors, or frequent passers-by might expose it to debris. Airborne dirt particles can cause image-quality problems. The space requirements for the 1400 printer are shown below.

Allow 45.1 cm (17.75 in.) to open the top door
Dig ita lP ho to Pri nte r

43.1 cm (17 in.)

Allow 88.9 cm (35 in.) to remove the paper tray
Unpacking the 1400 Printer
The following accessories are included with the 1400 printer. If any are missing, contact your dealer. Power cord CD containing the printer drivers, calibration utility, and user documentation in PDF format. The CD also contains ADOBE ACROBAT Reader for accessing, viewing, and printing the documentation. Rear dust cover Ribbon carrier Paper tray
To unpack the 1400 printer: 1. Open the shipping carton. 2. Carefully remove the top foam with the accessories. 3. Lift the printer out of the carton. 4. Remove the 1400 printer from the plastic sheet, and place the printer in the desired location. NOTE: Save the packaging in case you need to ship the 1400 printer.
Loading the Ribbon Carrier
The ribbon provides dyes for printing images. The three-color XTRALIFE Ribbon contains enough dye to make 25 or 50 prints. The ribbon also contains clear patches that protect images from fingerprints and fading.

Handling Ribbon Spools

Do not expose the ribbon to direct sunlight, extreme heat, dust, or liquids. Leave the top cover closed except when you need to access the inside of the 1400 printer. Avoid touching the ribbon.

Storing Ribbons

For the highest image quality, store ribbons as follows: Store unopened ribbons at temperatures below 77F (25C). Avoid exposure to temperatures higher than 100F (38C). Keep partially used ribbons in their original wrappers to protect them from dust and dirt when they are not loaded in the 1400 printer. Dust and dirt specks on the ribbon show up as much larger spots on prints.
Loading the Ribbon Carrier in the 1400 Printer
The ribbon carrier fits easily in the 1400 printer. There is only one way to correctly load the ribbon carrier. 1. Press the OPEN button to open the top cover.
Site Specifications 2. If necessary, push the ribbon carrier to the left and lift it to remove it. Accessories and Supplies

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NOTE: Images remain on the ribbon after printing. If you are working with confidential documents, consider alternate ways of disposing of the ribbon to maintain security. 3. Remove the used ribbon from the ribbon carrier. IMPORTANT: Do not discard the ribbon carrier. 4. Remove the new ribbon from its packaging. IMPORTANT: Touching the dye patches could contaminate the ribbon, resulting in scratches on your prints. 5. Set the new ribbon on the ribbon carrier as shown below.

ribbon handle ribbon carrier
6. Firmly snap the ends of the ribbon spools into the ribbon carrier.
7. Grasp the ribbon carrier by the handle, and slide the spool onto the two hubs on the left side. Hubs
8. Push the ribbon carrier against the hubs on the left until it can engage the two holders on the right. Holder
9. Turn the supply spool until the ribbon is taut. 10. Close the top cover.

Connecting the USB Cable

You must provide the necessary USB interface cable. The 1400 printer has a standard USB 2.0 port. While you can use any "A-B" USB cable, a USB 2.0-compatible cable achieves maximum speed. 1. Be sure the printer driver is installed. For information on the printer driver, refer to the KODAK PROFESSIONAL 1400 Digital Photo Printer / Printer Driver Guide. 2. Connect and secure the USB cable to the USB port.
Site Specifications USB port Power switch Power cord inlet 3. Connect the power cord. 4. Turn the power on. The POWER light turns green. Accessories and Supplies

Handling Paper

Follow these guidelines when you handle the paper: Hold the paper by the edges to avoid fingerprints. Do not load more than 50 sheets of paper in the paper tray. Do not use wet or damaged paper.

Storing Paper

Follow these storage instructions to ensure the highest image quality: Store opened paper at temperatures below 77F (25C). Avoid exposure to temperatures higher than 100F (38C). Store a loose stack of paper in its wrapper.

Loading the Paper Tray

See Working with Paper' for complete information about the various types. You can adjust the paper tray to the size of the paper you are loading. Do not force paper that is too long or too wide into the tray. IMPORTANT: Use only the tray designed for the 1400 printer. 1. Push the plastic paper support on the paper tray until you hear a click.
2. If necessary, adjust the paper tray to fit the paper you are loading. Move the paper width adjuster to the correct position for either 12 in., 14 in., or A4 size paper. Slide the paper length adjuster to the correct position for the length of the paper you are loading. Make sure that the paper length adjuster is locked into position.

Paper width adjuster

Introduction Setting up the 1400 Printer Operating the 1400 Printer

Paper length adjuster

Troubleshooting
Loosen the paper before unpacking
3. Remove the paper from the package. IMPORTANT: The paper may stick together. Loosen the pages well before unpacking. Handle the paper by the edges to avoid fingerprints on the top sheet.
4. Place the paper in the tray with the logo side down (as shown in the label on the tray) making sure that the front corners of the stack are under the metal tabs.

NOTE: One package includes 25 or 50 sheets of paper.You can load up to 50 sheets of paper in the paper tray. 5. Set the clear cover on the paper tray.
Site Specifications Accessories and Supplies 6. Install the paper tray in the 1400 printer.
Installing the Dust Cover
Install the dust cover on the back of the 1400 printer. Insert the bottom of the dust cover in the back slit of the 1400 printer.
About Printer Initialization
When you turn the 1400 printer on, it initializes (starts up and performs a self-check) in a few seconds. During this time, the POWER and MEDIA lights blink.
If the 1400 Printer Does Not Initialize
If the 1400 printer fails to initialize, no light illuminates on the display panel. Turn the 1400 printer off and then back on. If a light still does not illuminate, turn off both the 1400 printer and the computer. Disconnect the USB cable from the 1400 printer and turn on the printer. If no light illuminates, call for service.

Making a Test Print

Making a test print verifies proper 1400 printer setup and operation, and confirms print quality. 1. Turn on the power while holding the CANCEL button for five seconds. NOTE: You may need to press the CANCEL button a second time to start the test print. Example of the test print:
2. Turn the power off, then on to exit Test Print mode. CONTENTS
Calibrating the Printer (Optional)
The Calibration Utility is included on the CD for the KODAK PROFESSIONAL 1400 Digital Photo Printer. After installing the software from the CD, follow the procedure below to calibrate the printer. NOTE: The MACINTOSH Calibration Utility is supported on MACINTOSH OS 9 systems and, under the Classic environment, on MACINTOSH OS X systems. There are three ways to calibrate the KODAK PROFESSIONAL 1400 Digital Photo Printer. The simplest method, Easy-Cal, is shown here. NOTE: The dialog boxes shown in this procedure are from a WINDOWS Operating System. The dialog boxes on MACINTOSH OS vary slightly. 1. WINDOWS Operating Systems: From the Start menu choose Programs / Kodak / KODAK Calibration Utility. MACINTOSH OS: Double-click the Hard Drive. Open the KODAK Calibration Utility folder and double-click the KODAK Calibration Utility icon. You will be prompted to start Classic mode if it is not already running. Click Start Classic to run the Calibration Utility.

Working with Paper

This section describes the paper used with the 1400 printer. It also lists handling and storage guidelines. Thermal paper looks and feels like photographic paper, but it is not light sensitive. The back is imprinted with the Kodak logo. The paper is shipped as 50-sheet or 25-sheet packages. Only 50 sheets can be loaded in the printer at one time. IMPORTANT: Use only paper designed for the 1400 printer. Using other materials may cause problems. KODAK PROFESSIONAL EKTATHERM Paper is available. The following table identifies each paper type and size and the maximum image size for each paper type.
KODAK Thermal Paper Types, Sizes, and Image Sizes
Introduction Maximum Image Size Setting up the 1400 Printer Operating the 1400 Printer Troubleshooting

Type of Paper

Paper Size
Type of Ribbon KODAK PROFESSIONAL EKTATHERM XTRALIFE 1400 Glossy Ribbon
KODAK 216 x 305 mm PROFESSIONAL (8.5 x 12 in.) EKTATHERM 1400 Print Kit / Glossy / 8.5 x 12 / 50 Pack KODAK PROFESSIONAL EKTATHERM 1400 Print Kit / Glossy / 8.5 x 12 / 25 Pack
203 x 254 mm (8.0 x 10.0 in.)

Maximum Image Size

KODAK 216 x 356 mm PROFESSIONAL (8.5 x 14 in.) EKTATHERM 1400 Print Kit / Glossy / 8.5 x 14 / 50 Pack KODAK PROFESSIONAL EKTATHERM 1400 Print Kit / Glossy / 8.5 x 14 / 25 Pack KODAK PROFESSIONAL EKTATHERM 1400 Print Kit / Glossy / A4 / 50 Pack 210 x 297 mm (8.27 x 11.69 in.)
210 x 305 mm (8.27 x 12 in.)
Site Specifications KODAK PROFESSIONAL EKTATHERM XTRALIFE 1400 Glossy Ribbon Accessories and Supplies
Type of Paper KODAK PROFESSIONAL EKTATHERM 1400 Print Kit / Matte / 8.5 x 12 / 50 Pack
Paper Size 216 x 305 mm (8.5 x 12 in.)
Type of Ribbon KODAK PROFESSIONAL EKTATHERM XTRALIFE 1400 Matte Ribbon
KODAK PROFESSIONAL EKTATHERM 1400 Print Kit / Matte / A4 / 50 Pack
210 x 297 mm (8.27 x 11.69 in.)
KODAK PROFESSIONAL EKTATHERM XTRALIFE 1400 Matte Ribbon
Handling and Storing Prints
The image stability of thermal prints depends upon factors such as temperature, relative humidity, and exposure to light or to biological or chemical contaminates. Using XTRALIFE Ribbon increases the stability and durability of your prints. Your thermal images will last a long time if you use these guidelines for handling and storing them: Remove prints from the exit area ONLY AFTER the printer ejects them. Do NOT put a print back into the paper tray. Doing so can cause jams and loss of completed prints. Handle prints as little as possible. When handling prints, make sure your hands are clean and free of food, oil, and grease. Hold prints by the edges. Store thermal prints in a cool, dry environment free of chemical contamination. Avoid storing prints at high temperatures for extended periods. A relative humidity between 30% and 50% is ideal. Avoid exposure to high intensity light sources, particularly fluorescent light and sunlight, which are rich in ultraviolet radiation.

Avoid exposure to vinyl items (those made of polyvinyl chloride) or any plastic which contains plasticizer. These items usually have a distinct plastic odor. Do not place objects on top of the 1400 printer.
Keeping the 1400 Printer in Good Working Condition
Keep the printer clean. Keep the surrounding area vacuumed and clean. Protect the 1400 printer from tobacco smoke, dust, sand, and liquid spills.
Cleaning the 1400 Printer
To help ensure good performance and high-quality output, make sure the operating environment is clean and dust free. Clean the 1400 printer regularly as described below. Before you begin, turn off the 1400 printer and unplug it.
Never use abrasives or harsh chemicals to clean any part of the 1400 printer. Do not use alcohol cleaning pads to clean the cabinet. Wipe the covers, the paper tray area, and the paper tray with a lint-free cloth moistened with water. This eliminates dust build-up and prevents dirt from getting into the 1400 printer. Clean the area around and under the printer to prevent dirt from getting into the 1400 printer.
This chapter describes the problems that you may occasionally have with the 1400 printer. It also tells how to resolve these problems. This chapter contains the following sections: Light Indications and How to Resolve Them If the Printer Does Not Operate Correctly Clearing a Paper Jam Repairing a Torn Ribbon Cleaning the Thermal Head Repacking the Printer Getting Additional Help
Light Indications and How to Resolve Them
The indicator lights become red when a problem has occurred. You must resolve any problems before you can print. Click the following light indication links to learn more. ERROR Light Off, MEDIA Light Red ERROR Light Red, MEDIA Light Off ERROR Light Red, MEDIA Light Red

: LED on

: LED blinking

: LED off

Status POWER Power Off

Normal status

Light Indications MEDIA ERROR
Initializing Online Offline Transferring data Printing Pre-heating
Green Green Green Green Green Green

Green Green

Green Green Green Green
Status POWER Over heat (cooling)

Error status

Light Indications MEDIA ERROR Green Red Red Red Troubleshooting Green Green Green Green Red Red Red Red Site Specifications Red Red Green Accessories and Supplies Red Operating the 1400 Printer Introduction Setting up the 1400 Printer Green Green Green Green
Top cover open Out of media (ribbon) Paper picking error or Out of paper Paper size illegal Paper jam Media size too small for image Media size too large for image
If the Printer Does Not Operate Correctly
You may be able to identify or correct problems yourself. Follow the instructions for the problem you have, and make a test print to see if the problem is resolved. Use the following list to correct the problem. If the problem persists, service is required. See Getting Additional Help. The following is a list of common problems. Click the appropriate link for the possible cause and solution for the problem. 1400 Printer does Not Turn On Printing Takes Much Longer than Usual Nothing Happens when a Job is Sent White or Colored Lines and Scratches White or Multicolored Spots Smudges, Smears, and Fingerprints Paper does not Feed Printer does not Respond when you Press Buttons Invalid Ribbon Type

Clearing a Paper Jam

Paper and ribbon may occasionally jam in the 1400 printer. Jams are typically identified when the Error light becomes red. Jams may occur in the following locations:

Ribbon carrier area

Back area Front area

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Clearing a Paper Jam from the Front Area
1. Turn off the 1400 printer. 2. Completely remove the paper tray. Introduction Setting up the 1400 Printer Operating the 1400 Printer Troubleshooting
3. Turn on the printer. The printer will eject the paper. IMPORTANT: If the paper does not eject, turn off the printer, pull out the partially-fed paper. Discard the paper. 4. Install the tray in the printer.
Clearing a Paper Jam from the Ribbon Carrier Area
1. Turn off the 1400 printer. 2. Open the top cover. Introduction Setting up the 1400 Printer Operating the 1400 Printer Troubleshooting
Site Specifications 3. Push the ribbon carrier to the left and lift it up to remove it. Accessories and Supplies

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4. Pull out the jammed paper and discard.
Be careful not to damage the thermal head.
Site Specifications Accessories and Supplies 5. Install the ribbon carrier and close the top cover. IMPORTANT: Do not put partially-fed paper back into the paper tray.
Clearing a Paper Jam from the Back Area
1. Turn off the 1400 printer. 2. Completely remove the paper tray.
3. Turn on the 1400 printer. The printer will eject the paper. IMPORTANT: If the paper does not eject, turn off the printer. Next, remove the back dust cover and pull out the partially fed paper. Install the back dust cover. Discard the paper.

Repairing a Torn Ribbon

1. Position the ribbon carrier with the torn ribbon on a clean place as shown below.
Transparent tape Supply spool

Takeup spool

2. Place a piece of transparent tape on the center of the ribbon. 3. Wind the takeup spool counterclockwise so that the tape is not seen and the ribbon is straight. 4. Install the ribbon carrier in the 1400 printer.
Cleaning the Thermal Head
Cleaning the thermal head helps to eliminate lines and streaks on your prints.
Never rub or wipe anything across the thermal head except when cleaning it. 1. Turn off the 1400 printer and open the top cover.
2. Use a lint-free cloth moistened with isopropyl alcohol or distilled water to clean the print head, and wipe along the heater line four times: Wipe the full length of the area (always in one direction). Use a clean part of the cloth for each wipe. Apply firm, even pressure. Wipe only the following areas.

Guide bar Heater line

3. Allow the wiped area to dry for about two minutes. 4. Close the top cover and turn on the printer. 5. Make a test print. NOTE: It may be necessary to repeat Steps 1- 5 several times to remove any artifacts. If you cannot remove the artifacts, call for service. CONTENTS

Repacking the Printer

If you need to ship the printer, pack it as follows: 1. Remove the paper from the paper tray. 2. Open the top cover then remove the ribbon carrier. Store the ribbon in its original box. Put the ribbon carrier in its original packing. 3. Close the top cover. 4. Put the 1400 printer in its original plastic wrapping to keep it clean during shipping. 5. Pack the printer in its original box with its original packing materials.

Getting Additional Help

Your dealer of Kodak products is the best source for information about your printer and about purchasing supplies and accessories. In addition, technical support is also available on the Kodak Web site at www.kodak.com. Call 1-800-23kodak (1-800-235-6325) from 9:00 a.m. to 8:00 p.m., Eastern Standard Time, on regular business days. Help numbers for the Asia/Pacific regions are listed below: Country Australia Hong Kong Indonesia Korea Malaysia Philippines Singapore Thailand Taiwan Country code 88 Number 3 9350-2564-5488-708-757-815-8851 473-271-2 895-1580
In the European regions a call center will assist you. Help numbers for the call centers customer support teams appear below: Country Belgium Denmark Finland France Germany Hungary Italy Netherlands Norway Poland Portugal Russia South Africa Spain Sweden United Kingdom CONTENTS Number 2 263-903716 49-(0) 711 406-0800 0158528

SEARCH HELP

ERROR Light Off, MEDIA Light Red

Power Media Error

Possible Cause Out of media (ribbon) or unrecognized ribbon type. Possible Solution Install a new ribbon in the ribbon carrier. See Loading the Ribbon Carrier.
ERROR Light Red, MEDIA Light Off
Possible Cause A paper jam occurred. A mechanical error occurred. Possible Solution Clear the paper path. See Clearing a Paper Jam. Remove the paper tray and ribbon carrier. Turn off the 1400 printer power and turn it on again. Load paper. See Loading the Paper Tray.
The paper tray is empty or the paper tray is not set.
ERROR Light Red, MEDIA Light Red
Possible Cause The paper is not loaded properly. The top cover is open. Illegal paper size. Paper size does not match image size. Possible Solution Load the proper paper into the tray. Close the top cover. Make sure the paper is a valid size. Use a different paper size or resize the image.
1400 Printer does Not Turn On
Possible Cause The power is not on. The power cord is not connected securely. Defective USB cable Possible Solution Check that the power switch is in the On position. Check that the power cord is connected securely. Disconnect the USB cable

Printing Takes Much Longer than Usual
Possible Cause Possible Solution The image file size may be larger than Wait a few minutes. usual and, therefore, takes longer to process. 1. Wait until the temperature inside The 1400 printer is too warm. the 1400 printer falls. The ERROR light blinks green. 2. If the temperature does not fall, turn the 1400 printer off. Consider moving the 1400 printer to a cooler location. 1. Wait a few minutes. 2. The operating environment may be below the site specification for the printer. Consider moving the printer to a warmer location.
The 1400 printer is too cold. All three lights are green.
Nothing Happens when a Job is Sent
Possible Cause Job is processing. Printer settings Possible Solution Wait to see if the job is still processing. 1. Print a file that you printed previously. 2. Check the communication settings for compatibility between the 1400 printer and the host computer. 1. Disconnect the cable and make a test print. 2. If the problem persists, service is required.

Printer connections

White or Colored Lines and Scratches
Possible Cause Dust or dirt has caused contamination. Possible Solution 1. Check that the paper in the paper tray is clean and streak free. 2. Check that the ribbon is clean. 3. Be sure the ribbon is snapped firmly in the ribbon carrier. 4. Clean the print head. See Cleaning the Thermal Head. If the problem persists, service is required.
White or Multicolored Spots
Possible Cause Dirt or dust has caused contamination. Possible Solution 1. Clean the 1400 printer and the surrounding area. 2. Move the 1400 printer away from room ventilation ducts or open doors. CONTENTS
Smudges, Smears, and Fingerprints
Possible Cause Fingerprints or other oils have contaminated the paper or ribbon. Possible Solution Replace the contaminated paper or ribbon with new ones. Handle paper and ribbon carefully. See Handling Ribbon Spools and Working with Paper. Use only KODAK PROFESSIONAL EKTATHERM XTRALIFE Ribbon.

Paper does not Feed

Possible Cause Improper loading or installation of paper tray. Possible Solution 1. Remove sheets with irregularities. 2. Check that the tray is correctly adjusted for the size paper installed. 3. Reduce the size of the stack of paper in the paper tray.
Printer does not Respond when you Press Buttons
Possible Cause Printer conditions. Possible Solution 1. Make sure the top cover is closed. 2. Remove and reinstall the paper tray. 3. Restart the 1400 printer. 4. Check that the POWER light illuminates.

Invalid Ribbon Type

An error message appears when this occurs. Possible Cause Ribbon is not seated correctly in ribbon carrier Barcode on ribbon is scratched, defective, or dirty.

Possible Solution

Re-seat the ribbon in the ribbon carrier. Make sure the bobbins engage in the ribbon carrier. (See illustration below.)
Check the barcode for damage. See your dealer if it is scratched. Gently wipe the barcode with a lint-free cloth.
Site Specifications barcode Accessories and Supplies

bobbins

Printer Specifications
Printer dimensions: Width: 16.96 in. (43.08 cm) Depth: 19 in. (48.3 cm) excluding paper tray Height: 17.75 in. (45.1 cm) with ribbon door open Printer weight: Approx. 28.7 lbs (Approx. 13 kg)

Space Requirements

Minimum space required with the paper tray inserted: Width: 17 in. (43.2 cm) Depth: 30.75 in. (78.1 cm) Height: 8.5 in. (21.6 cm) Minimum space for removing the paper tray and opening the top cover: Width: 17 in. (43.2 cm) Depth: 35 in. (88.9 cm) Height: 17.75 in. (45.1 cm)

Operating Environment

Ambient operating temperature: 59 to 86F (15 to 30C) Relative humidity: 10% to 85%

Power Requirements

Voltage/frequency: AC100V-240V / 50/60Hz Power consumption 115VAC / 23VAC, 2.4A / 1.2 A
The following kits are available for the 1400 printer. The kits contain ribbon and paper. Purchase the kits from your printer dealer or distributor. Kit Catalog Number
KODAK PROFESSIONAL EKTATHERM 1400 Print Kit / 1666031 Glossy / 8.5 x 12 / 50 Pack KODAK PROFESSIONAL EKTATHERM 1400 Print Kit / 8847527 Glossy / 8.5 x 14 / 50 Pack KODAK PROFESSIONAL EKTATHERM 1400 Print Kit / 8602898 Glossy / A4 / 50 Pack KODAK PROFESSIONAL EKTATHERM 1400 Print Kit / 8957185 Matte / 8.5 x 12 / 50 Pack KODAK PROFESSIONAL EKTATHERM 1400 Print Kit / 8335788 Matte / A4 / 50 Pack KODAK PROFESSIONAL EKTATHERM 1400 Print Kit / 8172041 Glossy / 8.5 x 12 / 25 Pack KODAK PROFESSIONAL EKTATHERM 1400 Print Kit / 8856841 Glossy / 8.5 x 14 / 25 Pack

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1400 Digital Photo Printer

Printer Driver Guide

KODAK PROFESSIONAL 1400 Digital Photo Printer

P/N 4J2114_EN

Eastman Kodak Company 343 State Street Rochester, New York, 14650 Eastman Kodak Company, 2005 Kodak, Kodak Professional, and XtraLife are trademarks of Eastman Kodak Company.

Contents

Overview About the Printer Driver Features of the Printer Driver About the Online Documentation Getting Help or Additional Information Installing the Driver Installing the Driver Uninstalling the Driver Using the WINDOWS Printer Driver Hardware and Software Requirements Using the Print Options Using the MACINTOSH Printer Driver Hardware and Software Requirements Setting up the Page Printing Search Help Navigating Printing CONTENTS

USERS GUIDE SEARCH HELP

Overview

Installing the Driver

Using the WINDOWS Printer Driver Using the MACINTOSH Printer Driver

Magnifying Overview

Installing the Driver Using the WINDOWS Printer Driver Using the MACINTOSH Printer Driver

CONTENTS

USERS GUIDE

SEARCH

Welcome to the online manual for the KODAK PROFESSIONAL 1400 Digital Photo Printer Driver for WINDOWS and MACINTOSH Operating Systems. You can use the printer driver with the KODAK PROFESSIONAL 1400 Digital Photo Printer (1400 printer). The printer driver provides access to the printer features.

About the Printer Driver

The printer driver allows the software applications you use to access the printer features. For example, your application determines the page breaks, font selection, and page setup for your print job. The printer driver translates this information into a printer language and sends the job to the printer. The printer drivers graphical user interface gives you access to additional printing options that are not available from your software application. Access the features for the printer driver from the print and page setup commands in the application you are using.
Features of the Printer Driver
The printer driver provides the following printing options that are not available directly from your software application: Color Management The printer driver lets you choose how to manage the color in your prints. You can make prints using the printer default color and then adjust the color settings in the Color Adjustment dialog box. System Level Support The printer driver includes system level support for WINDOWS 2000, WINDOWS XP and MAC OS X Operating Systems.
About the Online Documentation
This user guide is comprised of the following sections: Installing the Softwaregives you instructions on how to install and remove the printer driver on your computer. Using the Printer Driverdescribes how to use the printer driver with the 1400 printer. Click HELP at the bottom of the screen for more information on using and printing this manual, or click the tabs to the right to learn more about using the printer driver.
Getting Help or Additional Information

Your dealer of Kodak products is the best source for information about setting up, operating, and obtaining accessories and supplies for your printer. Contact your dealer with any questions. For more information, refer to the Troubleshooting section in the KODAK PROFESSIONAL 1400 Digital Photo Printer Users Guide. Go to the Kodak Home page (www.kodak.com) and select Pro Photographer / Lab: for service for help setting up or operating the printer to download printer drivers to obtain supplies for warranty information for information about other Kodak products For technical support in the US, call 1-800-23KODAK (1-800-235-6325) between 9:00 a.m. and 8:00 p.m. Eastern Standard Time on regular business days.
Getting Help from Outside the United States and Canada
Overview Help numbers for the Asia/Pacific and European regions are listed below. Country Australia Hong Kong Indonesia Korea Malaysia Philippines Singapore Thailand Taiwan Country code 88 Number 3 9350-2564-5488-708-757-815-8851 473-271-2 895-1580 Using the WINDOWS Printer Driver Using the MACINTOSH Printer Driver Installing the Driver
In the European regions a call center will assist you. Help numbers for the call centers customer support teams appear below: Country Belgium Denmark Finland France Germany Hungary Italy Netherlands Norway Poland Portugal Russia South Africa Spain Sweden United Kingdom CONTENTS Number 2 263-903716 49-(0) 711 406-0800 0158528

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The printer driver is a KODAK Driver customized for use with the 1400 printer. The following installation instructions assume that you are familiar with MICROSOFT WINDOWS or MACINTOSH Operating Systems and terminology.
1. Insert the CD in the CD drive on your computer. 2. Click your language. 3. Click Printer Driver. 4. Follow the instructions to install the appropriate driver for your printer. 5. Connect the printer to the computer. 6. Press the POWER switch to turn on the printer.

Uninstalling the Driver

To uninstall the driver from a WINDOWS computer: 1. Start your WINDOWS computer. 2. Click Start. 3. Select Settings>Printers. 4. Select the icon for the printer. 5. Select Delete from the File menu.
To uninstall the driver from a MACINTOSH computer: 1. Start your MACINTOSH computer. 2. Open the Printer Setup Utility (Print Center on older systems). 3. Highlight Printer and click the Delete icon.
Using the WINDOWS Printer Driver
This section describes how to use the printer driver to send print jobs to the KODAK PROFESSIONAL 1400 Digital Photo Printer (1400 printer) from your host computer. NOTE: This section shows WINDOWS 2000 Operating System dialog boxes. The dialog boxes for WINDOWS XP Operating System look similar and have identical functionality.

Hardware and Software Requirements
We recommend that you have the following hardware and software to use the printer driver: PENTIUM III Processor and 128 MB of RAM minimum 200 MB of free hard drive space Color monitor with a minimum pixel resolution of 800 x 600 WINDOWS 2000 or WINDOWS XP Operating System Available USB port (USB 2.0 preferred) The USB interface can be used with: Computers pre-installed with WINDOWS 2000 or WINDOWS XP Operating System Computers installed with WINDOWS 2000 or WINDOWS XP Operating System that are USB-guaranteed by the manufacturer

Using the Print Options

Use the Printer Properties dialog box to select print options.
Changing Printer Properties from an Application
1. In your application, select Print from the File menu. 2. Click Properties in the Print dialog box. NOTE: In some applications, click Setup to access the Printer Properties dialog box. 3. Select options from the tabs in the dialog box. 4. Click Print in your application.
Options on the Paper Tab You can select the following options on the Paper tab: Paper Sizeallows you to select the paper size for the print job. Allows you to select from 8.5 x 12 in., 8.5 x 14 in., or A4. Ribbon typeallows you to select the ribbon to be used for the print job. Select from Glossy or Matte. XtraLife(recommended) checking this box adds a protective overcoat to the print. NOTE: Refer to Working with Paper in the KODAK PROFESSIONAL 1400 Digital Photo Printer Users Guide for a complete listing of paper, ribbon, and image sizes. Overview
Orientation Portraitvertically orients the print Landscapehorizontally orients the print Rotate 180rotates the print 180 Mirrorreverses the print producing a mirror image
Option Copiesallows you to set the number of prints Sharpnessallows you to select from None, Normal, or High image enhancement to improve the sharpness of the print Scalingscales a print by a specified percentage Defaultsrestores the driver default settings Aboutlists the software version of the printer driver OKsaves your selections, and closes the dialog box Cancelcancels your selections, and closes the dialog box Applysaves your selections without closing the dialog box

Options on the Color Adjustment Tab Overview You can adjust the color of your print using the Color Adjustment tab. Brightnessadjusts the relative lightness or darkness Contrastadjusts the relationship between the light areas, midtones, and dark areas Gammaadjusts the lightness or darkness of the midtones Redadds or subtracts red Greenadds or subtracts green Blueadds or subtracts blue Resetresets all the settings to 0 Loadopens a dialog box that allows you to locate a document containing saved settings that can be applied to the current print Saveopens a dialog box that allows you to save the settings to a file OKsaves your selections, and closes the dialog box CONTENTS
Cancelcancels your selections, and closes the dialog box Applysaves your selections without closing the dialog box Overview
Using the Color Management Tab
Overview You can select Color Profiles using the Color Management tab. 1. In WINDOWS Explorer, navigate to the Printers folder. 2. Right-click the driver for the 1400 printer and select Properties. 3. Click the Color Management tab. 4. Select from the following options: Automaticcomputer selects the Color Profiles automatically Manualallows you to select the Color Profiles manually Addadds the Color Profiles Removeremoves the selected Color Profile Set as defaultallows manual selection of the default profile (Manual mode only) OKaccepts your changes, and closes the dialog box Canceldiscards your changes and closes the dialog box Applysaves your selections without closing the dialog box CONTENTS
Using the MACINTOSH Printer Driver
This section describes how to use the printer driver to send print jobs to the KODAK PROFESSIONAL 1400 Digital Photo Printer (1400 printer) from your computer. NOTE: This section shows MAC OS X version 10.3 screens.
We recommend that you have the following hardware and software to use the printer driver: MACINTOSH G3, G4, G5 and 128 MB of RAM minimum 200 MB of free hard drive space Color monitor with a minimum pixel resolution of 800 x 600 MAC OS X 10.2.6 through 10.4.1 tested Available USB port (USB 2.0 preferred)

Setting up the Page

1. In your application, select Page Setup from the File menu.
2. Next to Format for, select 1400 Digital Photo Printer. IMPORTANT: Choose the 1400 printer before selecting other options. Initially, "any printer" is selected. 3. Change options as described. See Page Setup Options.

Page Setup Options

Overview SettingsSelect Page Attributes, Custom Page Size, or Summary. Page Attributes displays the dialog box shown on the previous page. Summary displays a list of your current settings. We do not recommend that you use Custom Page Size. Format forSelect the 1400 printer here, then select other options. Initially, "any printer" is selected. Paper SizeSelect the paper size for the print job. Select from 8.5 x 12 in., 8.5 x 14 in., or A4. OrientationSelect whether the print is vertical or rotated 90 clockwise or counterclockwise on the page. ScaleSpecify a percentage to scale the print.

Printing

1. In your application, select Print from the File menu.
2. Change options, as described. See Print Options. The changes will be reflected in the printed document. 3. Select Print.

Print Options

Overview Options Available on All Print Dialog Boxes Installing the Driver
Regardless of the option you select, the following options appear: PrinterSelect the 1400 printer. PresetsYou can save and name your preferred print options as a preset. Select one of the following: Standard (default options), Save As (to save and name your options as a preset), or a previously saved preset. Print OptionsSee below.
Displaying the Print Option Dialog Boxes Overview Select a print option from the Print dialog box. Installing the Driver
Dialog boxes for the selected options appear, as described on the following pages.
Copies & Pages Overview
Select the number of copies, check if you want the pages collated, and select the pages to be printed.

Layout Overview

Select the number of pages per sheet, the layout direction, and the type of border.

Output Options Overview

Check if you want to save output to a file. Select the file type.

Scheduler Overview

Select the time for the printer to start printing.

Paper Handling Overview

Using the WINDOWS Printer Driver Using the MACINTOSH Printer Driver Select the print order for a multi-page job.

ColorSync Overview

Select a Quartz Filter to change the image look.

Printer Options Overview

Choose from the following: Ribbon typeSelect Glossy or Matte ribbon to be used for the print job. XtraLifeAdds a protective overcoat to the print. Matte AdjustSelect the matte level. This option is only available when you have selected the Matte ribbon type. Increase the matte level to decrease gloss. Decrease the matte level to increase gloss.
SharpnessSelect from None, Normal, or High to improve the sharpness of the document. Adjust ColorSee Adjusting Color. DefaultsRestores the driver default settings. Rotate 180Rotates the print 180. MirrorReverses the print producing a mirror image.
Adjusting Color The Color Adjustment dialog box appears. Choose from the following options to adjust the color of your prints:
Brightnessadjusts the relative lightness or darkness. Contrastadjusts the relationship between light areas, midtones, and dark areas. Gammaadjusts the lightness or darkness of the midtones. Redadds or subtracts red. Greenadds or subtracts green. Blueadds or subtracts blue. Resetresets all settings to 0. Loadopens a dialog box that allows you to locate a document that contains saved settings that can be applied to the current print. Saveopens a dialog box that allows you to save the settings to a file. OKaccepts your changes, and closes the dialog box. CONTENTS

Summary View a summary of current options. Overview

Search

You can search the active manual for desired information. This function is executed through the search utilities of ADOBE ACROBAT. To search within the active manual: 1. Click the find tool in the toolbar to open the Find dialog box. 2. Enter the word or phrase you want to find. 3. Click Find to begin the search. The first occurrence of the word or phrase is highlighted.
This online manual links you to topics within this manual. You can also print the manual. Refer to the following procedures for help navigating and printing the document.

Navigating

Use the links within the windows as well as standard Adobe Acrobat tools to navigate the manual. For more information about the tools, see the Adobe Acrobat documentation. Identifying the Active Section The tabs on the right side of your window identify the sections. The active section is shown as a white tab with a yellow arrow. Opening Sections To open a different section, click the desired tab. Following a Link Cross-referenced information is identified with blue text. To view the referenced information, click the blue text.
Browsing You can also browse through the manual using the browse buttons in the toolbar at the top of the window. Displays the next page Displays the previous page Displays the first page of the manual Displays the last page of the manual
To print, select Print from the File menu. Complete the dialog box and send the print request.

Magnifying

Some of the images are better viewed at a larger magnification. To change the view magnification, use the controls in the toolbar, or click and drag in the page with the zoom tool. Use of the Toolbar View Buttons Click one of the three page view buttons on the toolbar to change the magnification of the page. Actual size Fits in window Fits width of window Using the Zoom Buttons You can use the zoom buttons to zoom in or zoom out of an area on the page. To magnify an area, click the zoom tool area on the page. and draw a rectangle around an and click
To reduce the magnification of an area, click the zoom out tool the area of the page to zoom out. CONTENTS

USERS GUIDE SEARCH

EASTMAN KODAK COMPANY Rochester, NY 14650 www.kodak.com/go/professional
TM/MC/MF/MR: Kodak, Kodak Professional Eastman Kodak Company, 2005. 4J2114_EN