Printing method Exposure method Print resolution Media sizes

Media types

First-page print time

Multi-page print speed

Warm-up time System speed

Paper feed-in method

Manual feed tray (200 sheets of plain paper) 2nd paper cassette (500 sheets of plain paper) (2300 DL & 2350 only)
Paper feed-out method Drum-charging method Developing method Image transfer method PC drum PC drum cleaning method Paper separation method Fusing method Dimensions Weight Weight (consumables) Rated power supply voltage Frequency Maximum power consumption
Face-down (tray capacity: 200 sheets) Comb electrode scorotron charger Single-element developing system Transport image transfer system OPC (Organic Photoconductor) Blade system Curvature separation + charge-neutralizing system Heated roller fusing system 14.02 in.(356 mm) (W) x 19.69 in.(500 mm) (D) x 15.43 in. (392 mm) (H) 55.1 lbs(25 kg) (without drum cartridge and toner cartridges) 62.4 lbs (28.3 kg) (including drum cartridge and toner cartridges) 100 V / 120V / 220-240 V 50/60 Hz 1100 W or less (100/120 V) 1100 W or less (220-240 V) During stand-by: 39 dB (A) or less During printing: 54 dB (A) or less (color printing) 54 dB (A) or less (black-and-white printing)

Operating noise

Operating environment Drum cartridge life Toner cartridge life (purchased separately) Toner cartridge life (enclosed cartridge) Options
50-95 F (10-35C) 15 - 85% 45,000 pages (black/white ratio=5%) 4,500 pages (black/white ratio=5%) 1,500 pages (black/white ratio=5%) Black: 1,500 pages (black/white ratio=5%) Color: 1,500 pages (color/white ratio for each color=5%) Second paper cassette (2300 DL & 2350 only) Duplex unit
Second paper cassette (Option)
Second paper cassette (2300 DL & 2350 only) Plain paper (16 to 24 lbs.; 60-90 g/m2), recycled paper (16 to 24 lbs., 60-90 g/m2) A4, Letter 500 sheets Paper separator system Supplied by main unit (DC24 V 10%) Supplied by main unit 15 in. (380 mm) (W) x 20.1 in. (511 mm) (D) x 6.9 in. (176 mm) (H) (including the height of the right-side door) 11.7 lbs. (5.3 kg)
Name Paper Media sizes Paper cassette capacity Paper separation mechanism Power source Drive source Dimensions Weight

Duplex unit

Duplex unit Plain paper (16 to 24 lbs.; 60-90 g/m2) A4, Letter Color printing: 2.0 pages/min. (A4- or Letter-size pages) Black-and-white printing: 5.0 pages/min. (A4- or Letter-size pages) A4/Letter: 2 pages (including the paper path of the paper feedout section) Center baseline Supplied by main unit (DC24 V 10%) Supplied by main unit 3.8 in. (97 mm) (W) x 13.4 in. (340 mm) (D) x 13 in. (330 mm) (H) (including the height of the right-side door) 4.4 lbs. (2.0 kg)
Name Paper Media sizes Print speed (double-sided printing)
Document feeding capacity Paper transfer baseline Power source Drive source Dimensions Weight

Controller magicolor 2300W (PWB-P)
N1-chip (Naltec original ASIC) 64 KB (In ASIC) Standard RAM: 32MB IEEE1284 (Compatible/Nibble/ECP) USB Type B connector 600 x 600 dpi, 1200 x 600 dpi OS: Windows 95/98/Me, Windows 2000, Windows XP
Memory configuration Standard I/F Resolution Printer Driver Compatible clients: PC CPU Hard disk free space
IBM PC or compatible CPU clock of 300 MHz or more recommended Minimum 256 MB 128 MB: Printer drive/Status display 128 MB: Image processing area
At least 16 MB (Windows 95/98) At least 32 MB (Windows Me) At least 64 MB (Windows 2000 Professional) At least 128 MB (Windows XP Home Edition/Professional)

Installation Precautions

Installation environment
To ensure safety and prevent possible malfunctions, install the unit in a location that meets the following requirements. A location that is not exposed to extremely high or low temperatures and not exposed to extremely high or low humidity. A location that is not exposed to extreme changes in temperature or humidity. A location that is not exposed to direct sunlight. A location out of the direct airflow of an air conditioner, heater or ventilation opening. A well-ventilated location that is not extremely dusty. A stable and level location that is not subjected to undue vibrations. A location that is not near room heaters or any other heat-generating appliances. A location away from volatile, combustible material (such as paint thinner or gasoline). A location that is not exposed to water or other liquids and where a short circuit of the unit is not likely. A location that does not put people in the direct airflow of exhaust from the unit. A location where ammonia gases are not generated.
Installation power supply
If other electrical equipment are plugged into the same electrical outlet, make sure that the current capacity is not exceeded. Use a power source with as little voltage fluctuations as possible. Only use an outlet expander or a table tap; never use extension cords. Be careful that the unit does not pinch or is not placed on top of power or transmission cords of other electrical equipment. Periodically check that the following conditions are met: The power supply plug does not feel unusually warm. The power supply cord is free of cracks and scratches. The power supply plug is securely inserted into the electrical outlet. Pressure is not applied to the power supply cord.

Space requirements

15.4 in. (390 mm)

SDRAM Expansion slot Connector IC Connector IC Connector IC IC ASIC Connector Connector

Dip SW

CR7 CR10 CN6

LED LED Connector

For 5 V voltage check For 3.3 V voltage check Video signal connector

2350 Controller

U17 J6

TP2 J1

U15 U9

J12 J13

J2 U13 J4 J7

J16 JP10

J15 J17 U3 U6 U10 U12 U16 U19 U24 U30
Symbol U13 U3, U6, U10, U12, U16, U19, U24, U30 J7 J15 J16 J17 JP10 J2 J1 TP2 J12 J13 U9 U15 U17 J6 J4 U4 CPU
Explanation 200 MHz Power PC 405 CPU A total of 128 MB standard memory 68-pin SD-RAM add-on memory (128, 256 MB, PC100/ 133 CL3) 10/100Base-T Ethernet RJ45 connector IEEE1284 Parallel Connector USB connector DIAG test point DEBUG test point Engine I/F 5V PCI Daughterboard Card Bus PCI IDE Hard Drive Card Bus FPGA1 FPGA PROM DSFL PROM Controller Panel connector Printhead Video signal connector Empty PROM Socket
Expansion slot Connector Connector Connector Jumper Jumper Connector Test Point Connector Connector IC IC IC Connector Connector Socket

2300W Controller

Controller Panel Interface Connector Demonstration ROM Board Connector

Controller ASIC

Image memory

4131M554AA

Engine Controller connector
Parallel/USB Interface Connector

Print Request

Polygon Motor (M3)
Image Transfer Belt Positioning Sensor (PC5)
FD Scanning Signal (/TOD)

Main Motor (M1)

Rack Motor (M2)

PC Drum Charge Output

Exposure Output
Synchronizing Roller Sensor (PC2)
Conditions: A4 plain paper, full-color printing

OPERATING SEQUENCE

Retraction Pressure Retraction Pressure Retraction
Synchronizing Roller Solenoid (SL3)
Transport Roller Solenoid (SL2)
First Image Transfer Output
Second Image Transfer Output Pressure
Second Image Transfer Roller Pressure Contact Solenoid (SL5)
Belt Cleaner Separator Solenoid (SL4)

4131M043AA

Manual Feed Paper Take-Up Solenoid (SL1)
1. Outside image area illumination 2. Y development 3. M development
4. C development 5. Bk development 6. Paper trailing edge voltage
IMAGE STABILIZATION CONTROL
The printer provides the image stabilization control as detailed below to ensure stabilized print image.
Purpose Control AIDC control Control (Sensor) AIDC Sensor (AIDC detection) Temperature/Humidity Sensor
To stabilize image density To stabilize gradation To stabilize image transfer
Image transfer output control

AIDC Detection

The amount of toner sticking to the Image Transfer Belt is measured and color reproducibility is stabilized.

Operation Timing

A specific function of image stabilization control is carried out as required according to the situation.
Operating Timing Processing
When a new Image Transfer Belt is detected When a new Drum Cartridge or Toner Cartridge is detected When the environment changes When 1,000 printed pages have been produced*1 When 200 printed pages have been produced*2 When the processing is commanded from the Control Panel
Ds correction control -> LED intensity adjustment control -> Belt surface reflection factor measurement control -> Solid image toner amount control -> Laser intensity adjustment control -> correction control Solid image toner amount control -> Laser intensity adjustment control -> correction control

correction control

1: When 1,000 printed pages have been produced after A has been performed last. 2: When 200 printed pages have been produced after A and B have been performed last.
Temperature/Humidity Sensor
The bias voltage is determined based on the value calculated through ATVC (Auto Transfer Voltage Control) and by the Temperature/Humidity Sensor (environment).
Temperature/Humidity Sensor (HS1)

4131M038AA

Temperature Data

ATVC Control

Humidity Data

Master Board (PWB-A)

4131m029AA

High Voltage Unit (HV)

Second Image Transfer Bias
ATVC (Auto Transfer Voltage Control
Adjusts the transfer bias voltage based on the age and cleanliness of the transfer rollers. ATVC Control Image Transfer Belt is cleaned
Fixed current is output to first transfer roller
Resistance of first transfer roller is measured
First transfer voltage is determined
Second transfer roller is cleaned
Fixed current is output to second transfer roller Resistance of second transfer roller is measured
Second transfer voltage is determined High Voltage Unit Fixed Voltage Output Fixed Current Measured Resistance Fixed Current

Second Transfer Roller

First Transfer Roller

Transfer Belt

Drive Roller

PC Drum Ground

DRUM CARTRIDGE

PC Drum

The photoconductive drum used in this printer is the organic photo conductor (OPC) type. This is the PC Drum consisting of the Charge Generating Layer and the Charge Transport Layer applied to an aluminum alloy base. Handling Precaution The PC Drum exhibits light fatigue after being exposed to light for a long time, which results in its sensitivity being changed. Always wrap the drum in the PC Drum Cloth or a soft cloth immediately after it has been removed from the printer. Use utmost care to protect the surface of the PC Drum from contamination. Charge Transport Layer Charge Generating Layer Aluminum

1167M007AA 1139M007AA

Grounding of the PC Drum The PC Drum ground point is located inside, and in the rear of, the PC Drum. It is in constant contact with the Drum Holding Shaft. When the Drum Cartridge is installed in the printer, the Drum Holding Shaft contacts the ground plate in the printer. This provides for assured grounding of the PC Drum through the ground point, Drum Holding Shaft, and ground plate to the frame of the printer. Ground Plate Ground Plate PC Drum

4131M044AA

Drum Holding Shaft

PC Drum Charging

The PC Drum Charge Corona employs a comb electrode Scorotron charger system. It generates corona emission to deposit a charge evenly across the surface of the PC Drum through a grid mesh. The comb electrode ensures that a charge is concentrated on the grid mesh, thus reducing the amount of ozone produced.

Comb Electrode Charger

Grid Mesh

4131M004AA

Drum Charge Corona Bias

Charge Bias

4131M045AA

LASER EXPOSURE

An electrostatic latent image is formed on the surface of the PC Drum by a laser light emitted from the print head.

4131M005AB

FD Direction (vertical scanning direction)
The Polygon Motor and Main Motor are energized by the PRINT signal, which starts a paper take-up sequence. The printing action in the FD direction is started when the Image Transfer Belt Positioning Sensor is activated. (2) CD Direction (horizontal scanning direction)
The printing action in the CD direction is started by the SOS signal sent from the Laser Control Board.

Print Area

The figure below shows the print area in the FD and CD direction.
/HSYNC /VIDEO Void Image Width: 4 mm /VIDEO /TOD
CD Direction: 208 mm 80 ms

Void Image Width: 4 mm

4131M046AA

FD Direction: 345 mm

Unplug the power cord from the electrical outlet before servicing the printer. Reassemble the unit in reverse order of disassembly unless otherwise instructed. If it is necessary to run the printer with its covers removed, use extreme care to avoid catching your fingers or clothing in rotating parts such as gears, rollers, or motors. Never touch the terminals of electrical components or high-voltage components, such as the power unit or the high-voltage unit. Be careful when working around the fusing unit because it will be hot long after the printer is turned off. Wait until the fuser has cooled before disassembly. Turn off the printer before plugging or unplugging a power cord. Never plug or unplug a power cord that is energized. When plugging or unplugging connectors, be sure to hold the plug. Never pull on the cord or you may break the wires connecting the plug to the power cord. Use only fuses of the specified rating. To ensure electrical conduction, attach the ground wire. In addition, be sure to use the screws with toothed washers as instructed.
Parts that must not be touched
Do not remove, disassemble, or adjust any of the parts listed below: Print head unit (disassembly or adjustment) Components with mounting screws that are painted red.
Precautions for transporting or storing PWBs
Observe the following precautions when handling circuit boards. During transportation or storage, circuit boards must be placed in anti-static bags and must not be unnecessarily removed. Do not wrap the circuit boards in plastic or paper bags. Do not store or place circuit boards in a location exposed to direct sunlight. When it becomes necessary to remove a circuit board from the anti-static bag, do not place it where it is easily be affected to static electricity, such as on carpet, plastic, or in vinyl bags.
Precautions for replacing PWBs
Generally, the PWB or the assembly should be replaced. When unplugging connectors from the circuit board, ensure the power is off. When removing a circuit board from its anti-static bag, or when replacing the circuit board, hold the board by its edges, making sure not to touch pins of the ICs or the printed pattern.
Precautions for inspecting PWBs
Do not check ICs directly with a multimeter; use connectors on the circuit board. Never create a closed circuit across IC pins with a metal tool. When it is necessary to touch ICs and other electrical components on the circuit board, be sure to first ground yourself.
Precautions for transporting or storing the OPC drum cartridge
Use the specified carton when transporting or storing the OPC drum (magicolor 2350)/ PC drum (magicolor 2300 dl). Do not store or place an OPC drum cartridge in a location where it will be exposed to direct sunlight. The storage temperature should be between -4F(-20C) to 104F (+40C).
Precautions for handling the OPC drum cartridge
The OPC drum cartridge is extremely sensitive to light shock. It takes a long time to recover the drums photosensitivity. Never leave the protective cover open or expose the OPC drum cartridge to direct sunlight for long periods of time. Do not contaminate the surface of the OPC drum cartridge with fingerprints, oil or chemicals. Do not scratch the surface of the OPC drum cartridge.

Life Value Near Life Value TC with machine (1.5K pages) Life Value

4.5K Pages (C/W)

When reach the TC consumption ratio in 89%.

After TV (4.5K pages)

When reach the TC consumption ratio in 100%.
When reach the TC consumption ratio in 96%.
OPC Drum Cartridge Waste Toner Bottle Image Transfer Belt Unit Fusing Unit 2nd Image Transfer Roller 45K images 25K images 210K images 120K Pages 120K Pages -
When reach the DC consumption ratio in 96%.
When detect near life information from Main unit.(Master Board)
When reach the DC consumption ratio in 100%. Print out the 200 images (monochrome) or 50 images(color), after detect the near life.

Detail of Each Unit Life

Kind of Paper Detail of Life C/W ratio 5% less: 1.5K images - 4.5K images *1 C/W ratio 5% less: 1.0K images - 4.5K images *1 Standard Life Specification Value: monochrome 13.5K prints, color 4.5K prints (TOTAL 18K prints) Continuous: monochrome 15K prints, color 7.5K print C/W ratio 5% Prints, Waste toner capacity: monochrome 25K images, color 6.25K images *1 Standard Life Specification Value: monochrome 60K prints, color 20K prints (TOTAL 80K prints) Standard Life Specification Value: monochrome 90K prints, color 30K prints (TOTAL 120K prints)
Plain Paper Special Paper Plain Paper Special Paper Plain Paper Special Paper Plain Paper Plain Paper Plain Paper
Waste Toner Bottle Waste Toner Bottle Fusing Unit 2nd Image Transfer Roller
1: The Life Specification Value represents the number of prints made or figures equivalent to it when given conditions are met. They can be more or less depending on the printer operating conditions of each individual user. NOTES The Life Value represents the number of printed pages or a figure equivalent to it when given conditions (shown below) are met. It can be more or less depending on the operating conditions of the machine of each individual user. One color is one image. One printed page produced in color is counted four images.
Conditions for Life Specifications Values magicolor 2300DL, 2350, 2300W
Print conditions Paper Size Color Ratio Density

Monochrome: producing three printed pages continuously; color: making two printed pages continuously A4C or Letter C Monochrome : Color = 3 : 1 C/W(Coverage/White) ratio = 5% in each color

Maintenance And Cleaning

Cleaning of the Paper Take-Up Roller 1. Open the right-side door. 2. Using a soft cloth dampened with alcohol, wipe the Paper Take-Up Roll clean of dirt.

C4131o073AB

Replacement the Paper Take-up Roller 1. Remove the right-side door. 2. Remove the knob, and then replace the Paper Take-up Roll.

4131D058AB

3. Cleaning of the Paper Separator Roll 4. Remove the right-side door. 5. Remove two screws and the Paper Separator Roll Mounting Assy.

4131D058AC

6. Using a soft cloth dampened with alcohol, wipe the Paper Separator Roll clean of dirt.

4658D006AA

Replacement of the Paper Separating Roller Assy
1. Remove the right-side door. 2. Remove two screws and the Paper Separator Roll Mounting Assy.
3. Take off the rubber stopper, shaft, spring, and guide plate to remove the Paper Separator Roll fixing bracket assy.

4658D003AA

4. Snap off one E-ring and the Paper Separator Roll Assy. 5. Remove the Paper Separator Roll. 6. To reinstall, reverse the order of removal.

4658D004AA

Cleaning of the Paper Dust Roller 1. Remove the Transport Unit. 2. Using a soft cloth dampened with alcohol, wipe the Paper Dust Roller Roll clean of dirt.

4131D510AA

Cleaning of the Transport Roller 1. Open the Right-side Door. 2. Using a soft cloth dampened with alcohol, wipe the Transport Roller clean of dirt.

C4131o073AC

Replacement of the Waste Tonner Bottle 1. Open the Front Door. 2. Hold onto the handle of the Waste Toner Bottle and, while slightly pulling the bottle to the front, pull it upward.

C4131o049AA

3. Mount the cap to the waste toner collecting port. NOTE Discard the Waste Toner Bottle according to the applicable local regulation. 4. To reinstall, reverse the order of removal.

C4131o041AA

Cleaning of the Areas around Waste Toner Collections Port 1. Open the Front Door. 2. Remove the Waste Toner Bottle. 3. Wipe the areas around the waste toner collecting port clean of dirt using a soft cloth dampened with alcohol.

C4131o021AA

Replacement of the Fusing Unit
1. Remove the Top Front Cover. 2. Remove the Top Cover. 3. Open the Right-side Door. 4. Remove two screws and the Fusing Unit Cover.

4131D032AA

4131D033AA
5. Unplug the connector from the Power Unit and remove the harness from the cord holder. 6. Remove the Fusing Unit from the machine (two screws and two connectors). 7. To reinstall the Fusing Unit, reverse the order of removal. 8. Select functions as follows: Service -> Service/ Service Person -> Reset Counter/Fuser Unit. Then, clear the counter.

Disassembly Procedures

Doors, Covers, And Exterior Parts: Identification And Removal Procedures 2 6

No. 7 8

Name Top Front Cover Top Cover Right-side Rear Cover Right-side Door Cover Front Door Rear Cover Controller Board Protective Cover Left-side Cover
Removal Procedure Open the Front Door and Right Door. -> Remove two screws and the Top Front Cover. Open the Front Door and Right Door. -> Remove the Front Upper Cover. -> Remove five screws and the Top Cover. Remove the Controller Protective Cover. -> Remove the Rear Cover. > Remove two screws and the Right-side Rear Cover. Remove two screws and the Right-side Door Cover. Open the Right Door. -> Remove the Top Front Cover. -> Remove the Top Cover. -> Remove the Front Door. Remove the Controller Board Protective Cover. -> Remove eight screws and the Rear Cover. Loosen nine screws, remove two screws, and remove the Controller Board Protective Cover. Open the Right Door. -> Remove the Top Front Cover. -> Remove the Top Cover. -> Remove three screws and the Left-side Cover. Open the Right Door. -> Remove the Top Front Cover. -> Remove the Top Cover. -> Remove the Front Door. -> Remove nine screws and the Front Cover.

Front Cover

Pre-disassembly preparation
Before disassembling the machine, the following units need to be removed. Waste toner bottle OPC drum cartridge Toner cartridges (4 colors) Image transfer belt unit
1. Open the front door. 2. Remove the waste toner bottle.

4131o023AA

3. Remove the OPC drum cartridge.

4131o027AA

4. Remove the image transfer belt unit. (2 screws) Note When replacing the image transfer belt unit, be sure to remove the packing material. Do not touch the image transfer belt with your bare hands.

magicolor 2350 Messages YELLOW TONER MISSING TRAY 2 PATH COVER OPEN REPLACE WASTE TONER [tray #] OPEN
PAPER MISMATCH MEDIA MISMATCH AIDC ERROR
DISK NEAR FULL DISK ACCESS ERROR {file type} EMAIL ERROR ACC DATA TRANS DOWNLOAD IMAGE TO ENET PORT ERROR LOADING IMAGE FIRMWARE UPDATE FORMAT ERROR FIRMWARE UPDATE INVALID IMAGE FIRMWARE UPDATE DOWNLOAD IMAGE FIRMWARE UPDATE FORMATTING FIRMWARE UPDATE READING HEADER FIRMWARE UPDATE READING IMAGE FIRMWARE UPDATE SELECTED
Menu Contents for magicolor 2300 DL

Print menu overview

The following settings appear in the menus. The settings that appear in bold are the default settings.
IDLE Select key Down key LANGUAGE Up key Up key Select key Down key English, French, German, Italian, Portuguese, Spanish, Czech, Japanese

Prev. key Next key

SPECIAL PAGES
CONFIG PAGE DEMO PAGE MENU MAP

A4, Letter

ENGINE
ENERGY SAVER AUTO CONTINUE CHAINING TRAY* REPLACE TONER CHANGE TONER SZ
15 min, 30 min, 1 hour On, Off On, Off Black, Yellow, Magenta, Cyan

SERVICE

FACE COUNT (hold down select and down to acces more menus) CONTROLLER VER. ENGINE VER. DIMM TEST SDRAM TEST POWER ON TEST RESET COUNTER TRANSFER UNIT RESTORE USER DEFAULT

NETWORK

IP ADDRESS SUBNET MASK GATEWAY HW ADDRESS DHCP/BOOTP HTTP SNMP

CONSUMABLE USAGE

BLACK TONER YELLOW TONER MAGENTA TONER CYAN TONER DRUM UNIT *displays only if option installed

Settings menus

Language menu
The language in which messages are displayed can be changed. (2) Special pages
CONFIG PAGE DEMO PAGE MENU MAP A configuration page can be printed. A demonstration page can be printed. A menu chart page can be printed.

Engine menu

Set the length of time until the printer enters energy saver mode after it no longer receives print jobs or is not operated. If a print job is received while the printer is in energy saver mode, the printer warms up, then returns to normal print mode before starting to print. When set to On, the printer continues printing even if the specified tray is not loaded with paper of the correct size. When set to Off, the printer stops and displays a message indicating that paper of the correct size should be loaded into the specified tray if the specified tray does not contain paper of the correct size. The Auto Continue setting can also be changed while printing. If this is done, the setting will remain valid for future print jobs. When set to On, the printer automatically switches to a different media tray containing paper of the same size and type and continues printing if the specified tray runs out of paper. When set to Off, the printer stops and displays a message indicating that paper should be loaded into the specified tray if the specified tray runs out of paper. The Chaining Tray setting can also be changed while printing. If this is done, the setting will remain valid for future print jobs.

COPIES DELETE YES, NO

PRINT MENU
MENU MAP CONFIGURATION STATISTICS FONT LIST DEMO DIRECTORY LIST POSTSCRIPT, PCL

PAPER MENU

INPUT TRAY DUPLEX* COPIES ORIENTATION PAGE RECOVERY COLLATE*
DEFAULT*, TRAY 1, TRAY 2*, CHAIN*, MAP OFF, SHORT EDGE, LONG EDGE 1-999 PORTRAIT, LANDSCAPE YES, NO YES, NO

QUALITY MENU

TONER TONER ACTION AIDC DUPLEX DENSITY REGISTRATION PAGE TEST PAGE 1 TEST PAGE 2 OPC ACTION

INTERFACE MENU

ETHERNET USB PARALLEL
TCPIP, IPX/SPX, ETHERTALK ENABLE, JOB TIMEOUT ENABLE, JOB TIMEOUT

SYSTEM DEFAULT

LANGUAGE
ENGLISH, FRENCH, GERMAN, ITALIAN, PORTUGUESE, SPANISH, CZECH, JAPANESE DEFAULT, AUTO DEFAULT, POSTCRIPT, PCL, LINE PRINTER, OPTIMIZE

EMULATION

STARTUP OPTIONS COLOR SEPARATION DATE & TIME* ENERGY SAVER (displays only if energy saver mgmt is enabled) AUTO CONTINUE SECURITY CAPTURE PRINT JOB FORMAT RESTORE/SAVE ENERGY SAVER MGMT (110V units only) ON, OFF FLASH, DISK 1 MINUTE, 15 MINUTES, 30 MINUTES, 1 HOUR (110V units only), 2 HOURS (110V units only), 3 HOURS (110V units only)

SERVICE MENU

SERVICE PASSWORD SRU FACTORY TONER CHANGE COUNTS SERIAL NUMBER
SET FUSER UNIT, TRANSFER BELT BLACK, CYAN, YELLOW, MAGENTA PAGE, NORMALIZED SET
* displays only if the associated option is installed.
About the 2300W Control Panel
The control panel, located on the top of the printer, allows you to direct the printer's operation. In addition, it displays the current status of the printer, including any condition that needs your attention. One key allows you to control the printer configuration through access to frequently used printer functions. Four indicator lights (LEDs) provide printer status information.For details, refer to the Operators Manual supplied with the unit.

C4131o208AA

Control Panel Key
Key Function Cancels printing when held down for at least 5 seconds. Overrides a media size/type mismatch when held down for less than 5 seconds. Resets the printer to factory defaults when held down for at least 20 seconds while the printers front door is open.

C4131o209AA

Indicator Lights

Printer Status****

C4131o210AA C4131o211AA
Green LED Off On On Blinking rapidly*** Blinking normally** Blinking slowly* On On Off Off Off Off
Orange LED Off On Off Off Off Off Blinking slowly* Blinking normally** Blinking normally** Blinking slowly* Blinking rapidly*** On Power off Power-on initialization Canceling a job Printer ready (idle) Warming up Calibrating Receiving data Printing Energy Saver mode Waste toner bottle is nearly full Drum cartridge life has nearly expired OPC drum cartridge life has expired Media jam Waste toner bottle is full Tray 1 Empty Fatal error Cover open Load [Media Size] in Tray Communication error

Error Messages This message. means. The OPC drum cartridge is not installed. Duplex printing was specified with the printer driver, but the duplex unit is not attached to the printer. The amount of data to be printed exceeds the printer's internal data transmission speed. Media has jammed in the duplex unit. Media has jammed between the print engine and the output tray. A media jam has been detected between the fuser and output tray rollers located near the top cover. Exit jams occur in the media eject area. Media has jammed leaving the fuser area.
Put COLOR Toner Cartridge The indicated toner cartridge is not installed properly. Drum is not Attached No Duplex Unit Video Under-run Paper Jam at Duplex Lower Paper Jam at Duplex Upper

Paper Jam in Ejection

Paper Jam at Fusing Unit Section
A media jams has occurred in the transfer roller area. This Paper Jam at Transfer Roller type of jam means that the media did not make it to the paper exit area. Paper Jam at Tray 1 COLOR Toner Low Drum Near End Printer Cover Open Size Mismatch Media Size is "XX". COLOR Toner Empty Tray 1 Empty Waste Toner Box Near Full Waste Toner Box Full Put Waste Toner Box (3) Service Messages Media has jammed while being pulled from tray 1. The specified toner is low and should be replaced within 200 pages at 5% coverage of letter/A4 pages. The OPC drum cartridge is nearing end of life and should be replaced or the quality eventually fades. Printer's front door is open and must be closed. The media size set with the printer driver is different from the size of media loaded. The media size or type set with the printer driver is different from the type of media loaded into Tray 1. The specified toner cartridge is empty. The indicated tray is empty. The waste toner bottle is nearly full. The waste toner in the waste toner bottle is full. The waste toner bottle is not installed.
A service message sometimes occurs as a result of an unusual combination of events, not because of an actual problem. When the printer stops and a service message displays in the Status Display message window, turn the printer off and then back on. This often clears the service message indicator, and printer operation resumes. This service message. AIDC Sensor Error AIDC sensor error. means.

Communication Error

A communication error occurred in the parallel or USB interface.
Controller Internal Error There is an internal error on the controller board. SDRAM Error on Board There is an SDRAM error on the controller board. ROM Error Service Call: XX ROM error. An error has been detected with the item indicated "XX " in the service message.

Windows

Selecting Driver Options/Defaults
Before you start working with your printer, you are advised to verify/change the default driver settings. Also, in case you have options installed, you should declare the options in the driver.
Choose the drivers properties as follows:

(Windows Me/98/95)

From the Start menu, choose Settings and then Printers to display the Printers directory. Right-click the magicolor 2300 DL printer icon and choose Properties. Choose the Printer Properties.

(Windows 2000/XP)

From the Start menu, choose Settings and then Printers to display the Printers directory. Right-click the magicolor 2300 DL printer icon and choose Properties. Choose Printing Preferences.

(Windows NT 4.0)

From the Start menu, choose Settings and then Printers to display the Printers directory. Right-click the magicolor 2300 DL printer icon and choose Document Defaults. Choose the Paper tab. Select the default settings for your printer, such as the default media format you use. Click on Apply. If you have installed available options, proceed with the next step. Otherwise, proceed with step 8.
Select the Device Options Setting tab. Select an option (one at a time) and click Add. The option moves to the Installed Options list.
If you accidentally select an uninstalled option, select the option in the Installed Options list and then click Remove.
Click Apply. Depending on the version of the operating system, Apply may not appear. If this is the case, continue with the next step.
Click OK to exit from the properties (preferences) dialog box.
Uninstalling the Printer Driver
This section describes how to uninstall the magicolor 2300 DL Printer Driver if necessary.
From the Windows taskbar, select Start/Programs/magicolor 2300DL Utilities. In the Uninstall window, select the magicolor 2300 DL. Then click on Uninstall.
The magicolor 2300 DL driver will be uninstalled from your computer. Restart your computer.

Using Media

Introduction
This chapter provides information on handling, selecting, loading, and storing media. Getting Started What types and sizes of media can I load? What Is the guaranteed imageable (printable) area? Other Information How do I load media? How do I duplex? How do I store media? Where can I order KONICA MINOLTA-approved media or get more information? page 20 page 24 page 26 page 27 page 11 page 18
! All media is fed short edge first, face up. ! There is a 0.157" (4 mm) non-print border for all edges on all media
types. Refer to page 18 for paper longer than 11.7" (297 mm).
! See your application documentation for specific information on formatting

data and printing.

! Try printing your data on a plain sheet of paper first to check placement. ! Only plain paper, 1624 lb (6090 g/m2) can be autoduplexed. See
Media Specifications for supported sizes.

Attention

Use only KONICA MINOLTA-approved media. Using unsupported media such as inkjet paper will result in damaging the printer and in voiding your warranty.

Media Specifications

What types and sizes of media can I load?
Media A4 A5 B5 (JIS) Custom, Minimum Custom, Maximum Executive Folio Foolscap Government Legal Kai 16 Kai 32 Legal Letter Letter Plus Statement UK Quarto A4 Transparency Letter Transparency Japanese Postcard Envelope B5 (ISO) Envelope C5 Envelope C6 Media Size Inches 8.2 x 11.7 5.9 x 8.3 7.2 x 10.1 3.6 x 8.3 8.5 x 14.0 7.25 x 10.5 8.3 x 13.0 8.0 x 13.0 8.5 x 13.0 7.3 x 10.2 5.1 x 7.3 8.5 x 14.0 8.5 x 11.0 8.5 x 12.7 5.5 x 8.5 8.0 x 10.0 8.2 x 11.7 8.5 x 11.0 3.9 x 5.8 6.9 x 9.8 6.4 x 9.0 4.5 x 6.4 Millimeters 210.0 x 297.0 148.0 x 210.0 182.0 x 257.0 92.0 x 210.0 216.0 x 356.0 184.0 x 267.0 210.0 x 330.0 203.2 x 330.2 216.0 x 330.0 185.0 x 260.0 130.0 x 185.0 215.9 x 355.6 215.9 x 279.4 215.9 x 322.3 140.0 x 216.0 203.2 x 254.0 210.0 x 297.0 215.9 x 279.4 100.0 x 148.0 176.0 x 250.0 162.0 x 229.0 114.0 x 162.0 104.1 x 241.3 110.0 x 220.0 99.0 x 190.5 120.0 x 235.0 90.0 x 205.0 92.0 x 148.0 216.0.0 x 297.0 1&1&Yes No No No No No Yes Yes Yes No No Yes Yes Yes No No No No No No No No No No No No No No
Thick Stock Transparency Postcard Envelope Plain Paper

Duplex

Weight 1624 lb bond (6090 g/m)
Use only approved media Use only approved media
Envelope Commercial 4.1 x 9.5 #10 Envelope International DL Envelope Monarch Envelope Chou #3 Envelope Chou #4 Custom, Minimum Custom, Maximum 4.3 x 8.7 3.9 x 7.5 4.7 x 9.2 3.5 x 8.1 3.6 x 5.8 8.5 x 11.7
Thick StockOnly supported for letter, A4, or smaller media. 2590 lbs (91163 g/m)

Driver Mode Weight Duplexing Notes
Thick stock 2543 lb bond (91163 g/m) Not supported 43 lb (163 g/m) bond is also referred to as 90 lb index stock.
Do not use thick stock that is
! Mixed with any other media in the media trays (as this will cause printer

jamming)

Envelopes
Print on the front (address) side only. Some parts of the envelope consist of three layers of paperthe front, back, and flap. Anything printed in these layered regions may be lost or faded. Tray 1 Up to 50 envelopes, depending on their thickness Tray 2 Not supported Orientation Face up Type Check printer.konicaminolta.net/support (click on Answer Base) for currently approved media. To order approved media, go to www.q-shop.com. Driver Envelope Mode Weight 2543 lb bond (91163 g/m) Duplexing Not supported Use envelopes that are Capacity
! Common office envelopes approved for laser printing with diagonal joints,
sharp folds and edges, and ordinary gummed flaps
Because the envelopes pass through heated rollers, the gummed area on the flaps may seal. Using envelopes with emulsion-based glue avoids this problem.
! Approved for laser printing ! Printed on the front address side only
Do not use envelopes that have
! Sticky flaps ! Tape seals, metal clasps, paper clips, fasteners, or peel-off strips for

sealing

! Transparent windows ! Too rough of a surface ! Material that will melt, vaporize, offset discolor, or emit dangerous fumes ! Been presealed

Labels

A sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet:
! The face sheet must follow the plain paper specification. ! The face sheet surface must cover the entire carrier sheet, and no
adhesive should come through on the surface. You can print continuously with label paper. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous printing and print one sheet at a time. Format label data within your application. Try printing your data on a plain sheet of paper first to check placement. Check your application documentation for other information on printing labels. Tray 1 Up to 50 label sheets, depending on their thickness Tray 2 Not supported Orientation Face up Type Check printer.konicaminolta.net/support (click on Answer Base) for currently approved media. To order approved media, go to www.q-shop.com. Driver Labels Mode Weight 1690 lb (60163 g/m) Duplexing Not supported Use label sheets that are Capacity
! Recommended for laser printers ! Letter or A4 size (adhesive label stock)
Do not use label sheets that
! Have labels that easily peel off ! Have the backing sheets that have peeled away or have exposed
adhesive Labels may stick to the fuser, causing them to peel off and media jams to occur.

application. Try printing your data on a plain sheet of paper first to check placement.
If you have problems feeding 50 sheets, try loading only 110 sheets at a time. Loading a large number of transparencies at a time may cause static buildup, thus causing feeding problems. Tray 1 Up to 50 transparencies, depending on their thickness Not supported

Capacity

Tray 2 Orientation Face up Check printer.konicaminolta.net/support (click on Type Answer Base) for currently approved media. To order approved media, go to www.q-shop.com. Driver Transparency Mode Duplexing Not supported Use transparencies that are
! Approved by KONICA MINOLTA
Do not use transparencies that
! Have static electricity that will cause them to stick together
What Is the Guaranteed Imageable (Printable) Area?
The printable area on all media sizes is up to 0.157" (4 mm) from the edges of the media. Each media size has a specific imageable area, the maximum area on which the printer can print clearly and without distortion.

Printable Area

This area is subject to both hardware a limits (the physical media size and the margins required by the printer) and a = 0a = a = 0.157"mm) 0.157" (4 (4 mm) software constraints (the amount of memory available for the full-page frame buffer). The guaranteed imageable (printable) area for all media sizes is the page size minus 0.157" (4 mm) from all edges of the media.
Nonguaranteed AreaMedia Longer Than 11.7" (297 mm)
Any media longer than 11.7" (297 mm) has an additional nonguaranteed area of 0.236" (6 mm) on the bottom of each page.
Color printing starts 0.157" (4 mm) from the top of the page and extends as far as 13.4" (341.6 mm). Monochrome printing starts 0.157" (4 mm) from the top of the page and extends as far as 13.7" (347.6 mm). a = nonprintable area (0.157"/4 mm) b = color guaranteed printable area = up to 13.4"/ 341.6 mm c = monochrome guaranteed printable area = up to 13.7"/ 347.6 mm a a a a

b = 13.4"/341.6 mm

Imageable AreaEnvelopes
Envelopes have a nonguaranteed flap area that varies with envelope type.
Envelope print orientation is determined by your application.
Nonimageable area 0.157" (4 mm)

Nonguaranteed area

Guaranteed area

Page Margins

Margins are set through your application. Some applications allow you to set custom page sizes and margins while others have only standard page sizes and margins from which to choose. If you choose a standard format, you may lose part of your image (due to imageable area constraints). If you can custom-size your page in your application, use those sizes given for the imageable area for optimum results.

ENERGY SAVER SET 1 HOUR

ENERGY SAVER SET 2 HOURS

ENERGY SAVER SET OFF

Products for North America only. ENGINE/AUTO CONTINUE ENGINE/CHAINING TRAY XXX

AUTO CONTINUE SET ON

AUTO CONTINUE SET OFF

CHAIN TRAY SET ON

CHAIN TRAY SET OFF

ENGINE/SERVICE

FACE COUNT XXXXXX

CONTROLLER VER. XX.XXX

ENGINE VER. XXXX.XXXX. XXXX

SERVICE DIMM TEST

SERVICE SDRAM TEST

SERVICE POWER ON TEST

RESET COUNTER TRANSFER UNIT

RESTORE USER DEFAULT

Defaults are bolded. * To disable Energy Saver from the ENGINE/ENERGY SAVER menu, press and hold the Menu/Select key and down arrow at the same time for approximately three seconds. Once the display reads OFF, release the two keys and press the Menu/Select key to select the Off option. In order to turn the Energy Saver back on, go to the Energy Saver menu and make another selection or select ENGINE/SERVICE/ RESTORE USER DEFAULT.
Selecting a Message Window Language
When you receive your printer, the message window language is set to English. However, status messages and configuration menus can be displayed in the message window in English, French, German, Italian, Portuguese, Spanish, Czech, and Japanese. If you want to change the message window language, use the following control panel sequence. Press Key (Until) Display Reads IDLE/MAGICOLOR 2300DL MENU/ LANGUAGE LANGUAGE SET ENGLISH Press the Right or Left key until the appropriate language is displayed. <LANGUAGE> is selected.

Special Pages Menu

Config Page Demo Page Menu Map Page Print a configuration page. Print a demonstration page. Print a menu map (English language only).

Engine Menu

Energy Saver Set the length of time until the printer enters Energy Saver mode after it no longer receives print jobs or is not operated. If a print job is received while the printer is in Energy Saver mode, the printer warms up, then returns to normal print mode before starting to print. Auto Continue When set to On, the printer continues printing if the specified tray is not loaded with paper of the correct size. The Auto Continue setting can also be changed while printing. If this is done, the setting will remain valid for future print jobs. Chaining Tray (only available if optional Tray 2 [lower feeder unit media tray] is present) When set to On, the printer automatically switches to a different media tray containing paper of the same size and type and continues printing if the specified tray runs out of paper. When set to Off, the printer stops and displays a message indicating that paper should be loaded into the specified tray if the specified tray runs out of paper.

From the Start menu, choose Programs, then magicolor 2300 DL Utilities, and then magicolor 2300 DL Status. From the Display menu, choose Supplies Status to view remaining consumables life.

Using the Status Display

! When the background of the right-hand printer graphic is green, the
printer is in standby mode or a job is printing normally.
! When the background of the right-hand printer graphic is red, there is an
error and the job has been interrupted. The status of the printer and the error message are shown in the dialog boxes on the left.
The function areas include:
! Printer statusDisplays text messages that describe the current
operational status of the printer.
! How to recoverProvides you with explanations of what you need to do
in order to correct problems and recover from error conditions.
! Warning statusDisplays text messages that warn you of such

conditions as low toner.

! Printer status figureShows a graphic representation of the printer and
indicates where there is a problem.
! Printing statusDisplays the status of the current print job. ! Select popup messageAllows you to choose which message(s) you
want brought to the foreground when that particular condition occurs on the printer.
! Supplies statusDisplays consumables usage statuses (percentage
remaining) for toner cartridges and the OPC. Refer to the Status Displays online help for information on all of its functions.
Altering the Size of the Status Display Window
! From the Display menu, choose Status (Reduce) to decrease the size of

the window, or

! From the Display menu, choose Status
(Expand) to increase the size of the window.
Closing the Status Display
To close the Status Display from the File menu, choose Exit.
If you click the X button in the upper-right corner of the Status Display window to close the window, the Status Display remains available at the right end of the taskbar. Double-click the icon to open it again.

Replacing Consumables

Consumable Life Expectancies
The stated life expectancy of each consumable is based on printing under specific operating conditions such as media type, number of color planes, page size, and page coverage (at normal 5% coverage of letter-/A4-size media). The actual life expectancy will vary depending on these and other printing variables, including continuous or intermittent printing, ambient temperature, and humidity. For current information about consumable life expectancies, refer to printer.konicaminolta.net/support, then click on the Answer Base. The following messages on the control panels message window indicate that a consumable needs to be replaced. Message This item needs replacing by user after. DRUM CARTRIDGE END OF LIFE Comment

Up to 45,000 continuous See Replacing the OPC monochrome or 11,250 continuous Drum Cartridge on page four-color pages, or 10,000 66. intermittent (one-page jobs) monochrome or 7,500 intermittent color pages.
REPLACE Standard capacity: Approximately See Replacing a Toner 1,500 single-sided pages per Cartridge on page 55. TONER <COLOR> cartridgeyellow, magenta, cyan at 5% coverage of each color.
High capacity: Approximately TONER 4,500 single-sided pages per EMPTY cartridgeblack, yellow, magenta, <COLOR> cyan at 5% coverage of each color. WASTE TONER BOX FULL Approximately 25,000 continuous See Replacing the Waste monochrome or 21,600 intermittent Toner Bottle on page 64. (one-page jobs) monochrome, or 6,250 continuous or intermittent color pages (based on the standard mode with 5% toner coverage of letter/A4 media).
If multiple toner cartridges or consumables are empty at the same time, each message will flash for 3 seconds. Handle each message displayed on the message window.

Special Media

The stated life expectancy of each consumable on page 52 is based on letter-/A4-size plain paper. If you are using special media such thick stock or transparencies, the life expectancy will vary depending on those printing variables and the print speed automatically determined by the thick stock or transparency selection on the drivers Paper Tab. The life expectancies for letter-/A4-size special media are: Consumables This item needs replacing by user after. (Special Media) OPC Drum Up to 15,000 continuous monochrome or 7,500 Cartridge continuous four-color pages, or 5,000 intermittent (one-page jobs) monochrome or 4,100 intermittent color pages. Toner Cartridge Standard capacity (black): Approximately 1,500 (pages per continuous single-sided pages or 1,000 intermittent cartridge at 5% single-sided pages (if monochrome black printing only). coverage of Standard capacity (yellow, magenta, cyan): each color) Approximately 1,500 continuous or intermittent single-sided pages. High capacity (black): Approximately 4,500 continuous single-sided pages or 3,200 intermittent single-sided pages (if monochrome black printing only). High capacity (yellow, magenta, cyan): Approximately 4,500 continuous or intermittent single-sided pages. Waste Toner Approximately 25,000 continuous or 14,400 intermittent Box (one-page jobs) monochrome pages or 6,250 continuous or intermittent color pages. For current information about consumable life expectancies, refer to www.minolta-qms.com/support, then click on the Answer Base.
Auto-Image Density Control (AIDC)
The printer periodically pauses for the color calibration procedure (also known as the Auto-Image Density Control [AIDC] cycle). This process is provided to make sure reliable printer operation with optimum output quality. This 150-second calibration cycle automatically occurs after the installation of a new toner cartridge or OPC drum.

Indicate in the message window which color toner you want to replace. Follow the steps below. (Until) Message Window Reads IDLE/MAGICOLOR 2300DL MENU/LANGUAGE
Press the right arrow to start the replacement process.
ENGINE/REPLACE TONER REPLACE TONER BLACK Press until appropriate color is displayed. Once the appropriate size is displayed, press REPLACE TONER YELLOW.PLEASE WAIT.
Then, it displays OPEN DOOR/REPLACE TONER.
Open the printers front door. Remove the toner cartridge. Remove the protective cover from the new toner cartridge and insert the cartridge into the carousel. Close the printers front door. For details on replacing the toner cartridge, refer to steps 2 through 14 of When the message REPLACE TONER appears.
Replacing the Waste Toner Bottle
When the waste toner bottle becomes full, the message WASTE TONER BOX FULL appears. The printer will stop and will not start again until the waste toner bottle is replaced.
Removing the Used Waste Toner Bottle
Open the printers front door. Grasp the waste toner bottles handle and lift it up, and then carefully remove the waste toner bottle. Keep the waste toner bottle upright so the toner does not spill.
Remove the two caps by turning them counterclockwise.
Secure the two caps onto the two holes by turning them clockwise.
Dispose of the used waste toner bottle.
Dispose of the used waste toner bottle properly according to your local regulations (do not dispose of it by burning).
Installing the New Waste Toner Bottle
Remove the new waste toner bottle from its carton. Insert the bottom of the waste toner bottle $ into its installation position in the printer. Push the top of the waste toner bottle % into position until it is firmly seated. Close the printers front door. If the waste toner bottle is not correctly installed or the transfer belt release lever is at its top position (11 oclock), the front door cannot be closed.

% $ $ $

Replacing the OPC Drum Cartridge
When the OPC drum is worn out, the message DRUM CARTRIDGE END OF LIFE appears. Printing can continue even after this message appears; however, since print quality is reduced, the OPC drum cartridge and waste toner bottle should be replaced immediately.
The OPC drum life is directly related to the number of rotations of the drum. Longest drum life is achieved with continuous printing. Intermittent printing with small job sizes requires cleaning rotations before and after each job, and subsequently will impact OPC life.

Hold the waste toner bottle vertically, and then plug the two openings with the caps.
Place the removed waste toner bottle, with the openings facing up, on a stable surface (not the printer). Removing the waste toner bottle first will permit a clearer view of the brackets.
Remove the brackets (two at the front and one at the back) used to attach the lower feeder unit to the printer.
Your printer weighs approximately 62 lbs (28 kg). Be sure to have help when lifting and moving it.
Open the right door of the lower feeder unit.
Lift the printer off of the lower feeder unit. Make sure two people are available to lift the printer when moving it. When moving the printer, keep the printer level to avoid toner spillage.
Wipe the paper feed rollers with a soft, damp cloth.
Wipe the paper feed rollers inside the right door with a soft, damp cloth.
With the right door still open, place the printer on the lower feeder unit.
Install the brackets (two at the front and one at the back), and then close the right door.
Hold the waste toner bottle vertically, and then move the two caps from the openings onto the cap holders. Turn the caps clockwise to secure them. Set the bottom of the waste toner bottle into its compartment, and then push the top of the bottle into place.
Slide the tray back into the printer.
Reconnect the interface cables and power cord, and turn on the printer.
In compliance with UL guidelines, The appliance inlet is considered to be the main disconnect device.
Printer Interior and Laser Lens Cover
Open the front door. Remove the waste toner bottle.
Place the removed waste toner bottle, with the openings facing up, on a stable surface (not the printer).
Pull out the laser lens cover.
The laser lens cover cannot be removed. Do not pull it with too much force.
Wipe the surface of the laser lens cover with a soft, dry cloth.
Reinsert the laser lens cover.
Wipe the inside of the printer with a soft, dry cloth.
Wipe the inside of the front door with a soft, dry cloth. Wipe the outside of the waste toner bottle with a soft, dry cloth. Close the front door.

Troubleshooting

This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help. Printing a configuration page Preventing media jams Understanding the media path Clearing media jams Solving problems with media jams Solving other problems Solving problems with printing quality Status, error, and service messages Additional information page 84 page 85 page 86 page 87 page 94 page 97 page 102 page 109 page 115
Printing a Configuration Page
Print a configuration (CONFIG) page to verify the printer is printing correctly. Press Key (Until) Display Reads IDLE/MAGICOLOR 2300DL LANGUAGE
SPECIAL PAGES PRINT CONFIG PAGE
The configuration page prints and the printer goes back to IDLE/MAGICOLOR 2300DL

Preventing Media Jams

Make sure that. Media matches the printer specifications. Media is flat, especially on the leading edge. The printer is on a hard, flat, level surface. You store media in a dry location away from moisture and humidity. You remove transparencies from the output tray immediately to avoid static buildup. You always adjust the media guides in Tray 1 after inserting the media (a guide that is not properly adjusted can cause poor print quality, media jams, or printer damage). You load the media (for single-sided pages) printing-side up in Tray 1 or 2 (many manufacturers place an arrow on the end of the wrapper to indicate the printing side). Avoid. Media that is folded, wrinkled, or excessively curled. Double feeding (remove the media and fan the sheetsthey may be sticking together). Fanning transparencies since this causes static. Loading more than one type/size/weight of media in a tray at the same time. Overfilling the media input trays. Allowing the output tray to overfill (the face-down output tray has a 200-sheet capacityjamming may occur if you allow media to accumulate more than 200 sheets at a time). Allowing the output tray to fill with more than a few transparencies.
Understanding the Media Path
Understanding the printers media path will help you locate media jams. 1 Media exit 2 Output tray 3 Transfer belt 4 Toner cartridge

Symptom Media is jamming.

Solution

The media is not Remove the jammed media and correctly positioned in reposition the media properly in the the tray. tray. The number of sheets Remove the excess media and reload in the tray exceeds the correct number of sheets in the the maximum tray. allowed. The media guides are Adjust the regulation guides in the tray not correctly adjusted to match the size of the media. to the media size. The media in the optional tray is not under the media separating tabs. Remove the media and reload it so that the right-front and right-rear corners are under the media-separating tabs.
Warped or wrinkled Remove the media, smooth it out, and media is loaded in the reload it. If it still jams, do not use that tray. media. The media is moist from humidity. Remove the moist media and replace it with new, dry media.
Custom-sized media, Special media must be loaded in Tray envelopes, labels, 1 only. postcards, thick stock, or transparencies are loaded in Tray 2. The recommended Load the transparencies or labels transparency (OHP) according to the manufacturers or label paper is instructions. facing the wrong way in Tray 1. Envelopes are facing Load the envelopes in Tray 1 so the the wrong way in flaps are facing down. Tray 1. If the flaps are on the short edge, set the envelopes in Tray 1 so that the flaps are on the printer side.
Multiple sheets of Remove the OHP media and load it in transparency (OHP) the tray one sheet at a time. Do not fan media are collecting transparencies before loading them. static electricity in the tray. The media is moist from humidity. Remove the moist media and replace it with new, dry media.
Unsupported media Use media that is covered by the (wrong size, printer warranty. thickness, type, etc.) is being used. Media supply roller is Clean the media supply roller. dirty. For more details, refer to Media Rollers on page 75.

Solving Other Problems

Symptom Cause Solution Printer The power cord is not Turn the power switch off (O position), power is not correctly plugged into then remove the power cord from the on. the outlet. outlet and plug it back in. Something is wrong with the outlet connected to the printer. The power switch is not correctly turned on (I position). Plug another electrical appliance into the outlet and see whether it operates properly. Set the power switch to the off (O) position, then set it back to the on (I) position.
The printer is Use a power source with the connected to an specifications listed in appendix A, outlet with a voltage Technical Specifications. or frequency that does not match the printer specifications. Data was An error message is sent to the displayed in the printer, but it message window. doesnt print. The control panel displays Handle according to the message displayed.

Open the printers front door, grasp the waste toner bottles handle, and pull the waste toner bottle outward and upward. Carefully remove the waste toner bottle. Keep the waste toner bottle upright while the openings are not covered, so the toner does not spill. Place the removed waste toner bottle, with the openings facing up, on a stable surface (not the printer). Remove the two caps by turning them $ counterclockwise. Secure the two caps onto the two openings by turning them % clockwise. Dispose of the used waste toner bottle.
E. Remove the OPC Drum Cartridge
Rotate the transfer belt release lever clockwise to the top (11 oclock) position.
This releases the pressure on the transfer belt unit.
Grasp the release lever on the OPC drum cartridge, and then pull the cartridge straight out about 6 inches (152 mm).
The OPC drum is extremely sensitive to bright light and direct sunlight. Any exposure to light should be avoided, or permanent damage could result. Any damage resulting from mishandling of the OPC drum will void the warranty of the OPC drum. Also, handle the cartridge carefully by its sides so you dont touch the surface (the green part) of the drum. The drum is also extremely sensitive to hand oils and scratches, both of which reduce print quality.
Support the bottom of the drum with your hand, then carefully pull the cartridge toward you and remove it. Place the OPC drum cartridge in the protective bag supplied in the repacking kit (KONICA MINOLTA 2300 Series Repacking Kit 2600733-100).
F. Remove the Transfer Belt
With the front door open and transfer belt release lever at its top (11 oclock) position, unscrew the two thumbscrews.
Grasp the transfer belt and pull it straight out. Place the transfer belt and thumbscrews in the protective bag supplied in the repacking kit (KONICA MINOLTA 2300 Series Repacking Kit 2600733-100).
Replace the packaging and tape, then close the front door.
G. Repack the Printer for Shipment
Use your own original packaging or order KONICA MINOLTA 2300 DL Replacement Packaging Kit 2600723-100.
Replace the tape and packaging.
Place the lower cushions into the shipping carton. Place the printers plastic bag over the printer. Pack the printer for shipment as shown. If youre also shipping the power cord and any manuals with the printer, place them in the shipping carton.
Dont ship these items if youre returning the printer for service.
Securely tape the top flaps of the shipping carton closed. Ship the printer. If you return the printer for service in the Americas, be sure to write the RMA (Return Merchandise Authorization) number you received from your customer support representative on the outside of the carton before shipping the printer.
H. Repack the OPC Drum and Transfer Belt Unit for Shipment
Order the KONICA MINOLTA 2300 Series Repacking Kit 2600733-100.

Working Safely with Your Laser Printer
Working improperly with the printer can result in health hazards, electric shocks, and even fires. Before you unpack the laser printer, you should make yourself familiar with this information on your safety and operating safety.
Power Supply/Cord/Plug Do This. Make sure that the power supply to the unit has the correct voltage. Otherwise the result could be a fire or an electric shock. Make sure that the power cord is: ! Switched off immediately and unpluged if the power supply cord is damaged. Failure to do so could result in a fire or an electric shock. ! Correctly plugged into the socket and that the socket is visible at all times and is readily accessible. ! Not underneath the printer or another machine as this can result in damage to that cord. The result could be a fire or improper functioning of the unit in question. ! Removed from the socket if the machine will not be in use for an extended period of time. Use only extension cords that are designed for at least the maximum power rating of the machine. Extension cords with lower ratings can result in the unit overheating and can even lead to a fire. DO NOT. Pull on the cord to pull the power plug out of the socket as this may damage the cord. The result could be an electric shock or a fire. ! Remove from the power cord from the socket with wet hands as this may result in an electric shock. ! Place any heavy objects on the power cord. ! Do not pull or kink the cord as this can result in damage to the cord. The result could be an electric shock or a fire. ! Leave the power cord plugged into the socket when you move the printer. Otherwise you may damage the cord. The result could be a short-circuit or a fire. Do not switch off the unit while printing is in progress.
Printer Body Do This. Perform only the procedures that are described in this manual. Using the machine improperly can result in a fire or an electric shock. Notes on your safety and operating safety Working improperly with the printer can result in health hazards, electric shocks and even fires. Before you unpack the laser printer, you should make yourself familiar with this information on your safety and operating safety. If the machine becomes unusually hot, or if you notice smoke or an unusual odor coming from the machine, switch it off immediately and remove the power cord from the socket. DO NOT. Do not place: ! Heavy objects on the machine. ! Magnetic objects near the machine. ! Coffee cups, drinks, bottles, or other containers with liquids in them on the machine. If liquid enters the machine the result could be an electric shock or a fire. If liquid does get into the machine, switch it off immediately, disconnect the power cord. Paper clips, staples, or other small metal objects into openings on the machine. The result could be an electric shock or a fire. If metal pieces are fed into the machine, switch it off immediately, disconnect the power cord. Do not open any covers on the machine while printing is in progress. Do not use any flammable sprays, liquids or gases in the vicinity of the machine. Do not remove any safety devices and do not alter the construction of the machine. The unit is equipped with high-voltage components. Using the machine improperly can result in a fire or an electric shock.