LaCie d2 Quadra Hard Drive

USB 2.0

FireWire 400

FireWire 800

user manual

manuel utilisateur

guda utente

handbuch

manual de instrucciones

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LaCie d2 Quadra Quadruple Interface Hard Drive

Table of Contents page

Table of Contents
Health and Safety Precautions General Use Precautions 1. Introduction To The LaCie d2 Quadra Hard Drive 1.1. Hard Drive Heat Management 2. Your LaCie d2 Quadra Hard Drive 2.1. Minimum System Requirements 2.2. Package Content 2.3. Views Of The Drive 2.4. Cables and Connectors 3. Installing Your LaCie d2 Quadra Hard Drive 3.1. Connecting the Power Supply 3.2.a. Connecting the USB 2.0 Interface Cable 3.2.b. Connecting the FireWire 400 Interface Cable 3.2.c. Connecting the FireWire 800 Interface Cable 3.2.d. Connecting the eSATA Interface Cable 3.3. Connecting Multiple Devices 3.4. Disconnecting Your LaCie d2 Quadra Hard Drive 3.5. Switching Interfaces 3.6. LaCie Shortcut Button 4. Helpful Information 4.1. Formatting and Partitioning Your LaCie d2 Quadra Hard Drive 4.2. Interface Comparisons 5. FireWire Questions & Answers 6. USB Questions & Answers 7. eSATA Questions & Answers 8. Troubleshooting 8.1. Mac Users 8.2. Windows Users 9. Contacting Customer Support 9.1. LaCie Technical Support Contacts 10. Warranty Information Glossary 48 49

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Copyrights Copyright 2007 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie. Trademarks Apple, Mac, and Macintosh are registered trademarks of Apple Computer, Inc. Microsoft, Windows 98, Windows 98 SE, Windows 2000, Windows Millennium Edition and Windows XP are registered trademarks of Microsoft Corporation. Other trademarks mentioned in this manual are the property of their respective owners. Changes The material in this document is for information only and subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, LaCie assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein. LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes.
Canada Compliance Statement
Tested To Comply With FCC standards For Home or Office Use
which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Modifications to this product not authorized by LaCie could void the FCC & Industry Canada regulations and negate your authority to operate the product. CAUTION: Modifications not authorized by the manufacturer may void the users authority to operate this device.

Introduction

1. Introduction To The LaCie d2 Quadra Hard Drive
Thank you for purchasing the new LaCie d2 Quadra with Quadruple Interface. Combining compatibility with high throughput rates and mammoth storage capacity, the Quadra is ideally suited for audio/video pros working with large amounts of DV and SD video or professional level 2D/3D imaging projects, or high speed data backup. With its four interfaces, the Quadra Hard Drive is universally compatible with almost any computer and can be daisy-chained with peripherals or expanded via FireWire. Engineered to fit seamlessly in to any work environment, the LaCie d2 Quadra Hard Drive with Quadruple Interface can be stood vertically on the LaCie Drive Stand (included), placed in the LaCie Desk Rack (sold separately) or incorporated into standard 19 computer equipment racks with the LaCie Rackmount Kit (sold separately).
Your Quadra Hard Drive Capabilities
USB 2.0, FireWire 400, FireWire 800, eSATA interfaces Interface transfer rate of up to 1.5 Gbits/s via eSATA Daisy-chain digital video cameras directly to the drive Connects to all of the FireWire and USB standard interfaces Back up your computers internal hard drive Store and exchange data between several computers
1.1. Hard Drive Heat Management

Heat Dissipation Design

The LaCie d2 Quadra Hard Drives metal body is ideal for naturally dissipating internal drive heat. Its unique design actually draws heat away from the internal drive toward the external casing. The casing absorbs heat and will take advantage of its large surface to further dissipate heat outside the casing. Because of this advantageous feature, heat is taken away from the internal drive, keeping it safe and prolonging its life and reliability. As a consequence, it is normal that the external casing is hot to the touch. Please make sure that the vents of the back-bezel and front-bezel are not obstructed so that there is a natural airflow across the casing.
Upright, Stack & Rackmount Configuration
Heat dissipation is maximized when the drive is in the upright position (1). If you have several LaCie drives stacked on each other, please remember to attach the included rubber feet on the under side of your drives (2). This will allow for some airflow between your drives so that the heat dissipation can work effectively - especially if your LaCie drive does not include a fan. LaCie does not recommend stacking or racking more than 3 d2 drives on top of each other (3), especially if these drives are turned ON simultaneously.

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3.3. Connecting Multiple Devices
With both FireWire 400 and FireWire 800 interfaces, it is possible to connect another hard drive or digital video camera directly to the LaCie d2 Quadra (this connection is called daisy-chaining). To daisy-chain devices, you must be using the same interface (FireWire). Your computer will not recognize the daisy-chained device if the interfaces are mixed, i.e. a FireWire device attached to a drive that is connected to the computer via the Hi-Speed USB 2.0 interface. 1. Connect your LaCie d2 Quadras power supply and host computer interface by following the steps on page 15 and on 17 (FireWire 400) or 18 (FireWire 800) (A/B). 2. To attach a digital video camera*: a. Using the iLink/DV cable (sold separately), connect the 4-pin end of the cable to the 4-pin port on your digital camera. b. Connect the 6-pin end of the iLink/DV cable to the 6-pin FireWire port on the back of the LaCie Hard drive (C). To attach a FireWire peripheral: a. Connect the FireWire 400 or 800 cable into an available FireWire 400 or 800 port on your FireWire peripheral. b. Attach the other end of the FireWire 400 or 800 cable to an available FireWire 400 or 800 port on the LaCie d2 Quadra (C). 3. The digital camera should now appear under My Computer (Windows users) or on the desktop (Mac users). Important Info: You can not have the FireWire and USB interfaces connected at the same time. If you would like to switch between interfaces, you must follow the steps on page 21, Switching Interfaces.
Daisy-Chain Configurations
FireWire 400 device connected directly to the LaCie d2 Quadra, which is connected to the computer via the FireWire 800 port. iLink/DV device connected directly to the LaCie d2 Quadra, which is connected to the computer via the FireWire 800 port. FireWire 800 device connected directly to the LaCie d2 Quadra, which is connected to the computer via the FireWire 800 port. Technical note: When you daisy-chain using a mix of interfaces (FireWire 400 and FireWire 800) the resultant speed will be limited to the lowest common denominator (FireWire 400 speeds).
* Some cameras do not support this configuration or may downgrade your LaCie d2 Quadras performance

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3.4. Disconnecting Your LaCie d2 Quadra Hard Drive
FireWire, eSATA and USB external devices feature plug & play connectivity, which means that your drive can be connected and disconnected while the computer is running. To prevent failures, however, it is important you follow these steps when disconnecting your LaCie d2 Quadra.
1. From the System Tray (located in the lower right-hand side of your screen), click the Eject icon (a small green arrow over a hardware image). 2. A message will appear, detailing the devices that the Eject icon controls, i.e. Safely remove. Click on this prompt. 3. You will be then given this message: Safe to Remove Hardware (or similar). It is now safe to disconnect the device.

1. Drag the hard drive icon to the trash. 2. The drive can now be disconnected.
3.5. Switching Interfaces
FireWire, eSATA and USB external devices feature plug & play connectivity, which means that your drive can be connected and disconnected while the computer is running. To prevent failures, however, it is important to unmount your drive before switching interfaces. See chapter 3.4. Disconnecting Your LaCie d2 Quadra Hard Drive, for the unmounting procedure.

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3.6. LaCie Shortcut Button
The LaCie Shortcut Button allows you to use your LaCie hard drive to perform a variety of automated tasks on your computer. Instantly back up your work files with EMC Retrospect Express, open a family budget spreadsheet, or launch your most commonlyused applications simply by pushing the blue button on the front of your drive. LaCie Shortcut Button will help you to customize the Button to perform the action of your choice. Setup is easy just install the software and push the Button on your LaCie hard drive to set up the button action. Technical note: eSATA bus is not compatible with LaCie Shortcut Button. To use LaCie Shortcut Button, connect your LaCie hard drive to your computer via USB or FireWire. Important Info: For instructions on using EMC Retrospect Express, please see the EMC Retrospect Express user manual, installed with the application.
3.6.1. Software Installation
To install LaCie Shortcut Button and EMC Retrospect Express: 1. Insert the installation CD into your computers CD-ROM drive. 2. Double-click the CD icon. 3. Follow the on-screen instructions. Technical note: EMC Retrospect Express and LaCie Shorcut Button must be uninstalled separately. Uninstalling EMC Retrospect Express does not uninstall LaCie Shortcut Button.

Mac Users

EMC Retrospect Express is installed in the Applications folder. LaCie Shortcut Button appears in System Preferences (see section 3.6.3, Changing Button Settings).
Technical note: eSATA bus is not compatible with LaCie Shortcut Button. To use LaCie Shortcut Retrospect Express is hard drive to EMC Button, connect your LaCieinstalled in your computer Files. C:/Program via USB or FireWire. LaCie Shortcut Button appears in the Control Panel (see section 3.6.3, Changing Button Settings).

Windows Users

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3.6.2. Setup

You can set up the Button to automatically back up data from your computer to your LaCie hard drive or to perform a custom action. 1. Make sure your LaCie hard drive is connected to your computer and turned on and then push the button on the front of the drive. The LaCie Shortcut Button Welcome screen appears. Click OK. 2. The LaCie Shortcut Button main window opens. See Fig. 3.6.2.A (Mac) and 3.6.2.B (Windows). Important Info: Pushing the button launches setup only once. After setup, pushing the button will launch the action you specify in setup.

Fig. 3.6.3.A

To change the action assigned to a Button, open LaCie Shortcut Button by clicking on the LaCie Shortcut Button icon in the Control Panel (Start > Settings > Control Panel). See Fig. 3.6.3.B. Select the Settings tab and follow the instructions in section 3.6.2 beginning with step 3 of the type of action you want to activate.

Fig. 3.6.3.B

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3.6.4. Drive Detection

At launch, LaCie Shortcut Button will search for LaCie Shortcut Button-compatible drives and display them in the drive list. See A in Fig. 3.6.4.A (Mac) and 3.6.4.B (Windows). If no drives can be detected on the USB or FireWire bus, the list will display No drives connected. See B in Fig. 3.6.4.A (Mac) and 3.6.4.B (Windows). Check your drives connections and make sure it is turned on. If the problem persists, see section 4, Troubleshooting.
Technical note: eSATA bus is not compatible with LaCie Shortcut Button. To use LaCie Shortcut Button, connect your LaCie hard drive to your computer via USB or FireWire.

Fig. 3.6.4.A

Fig. 3.6.4.B

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Windows Connection Alerts
Windows Users Only: The LaCie Shortcut Button icon in the system tray displays a connection message when a button-enabled LaCie drive is connected or disconnected from the computer. See Fig. 3.6.4.C. To remove the LaCie Shortcut Button icon from the system tray, uncheck the Show in system tray check box on the LaCie Shortcut Button main window. See Fig. 3.6.4.D.

Fig. 3.6.4.C

Fig. 3.6.4.D

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3.6.5. Information
The Information tab of LaCie Shortcut Button displays basic details of the drive selected in the drive list. Items on the Information tab are not editable. See Fig. 3.6.5.A (Mac) and 3.6.5.B (Windows).

Fig. 3.6.5.A

Fig. 3.6.5.B

3.6.6. Updates

The software version number of the LaCie Shortcut Button is displayed below the drive list. To search for new updates, go to www.lacie.com/support.

Fig. 3.6.6

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3.6.7. Troubleshooting Mac
Problem Drive is connected, but No drives connected message appears in the drive list. Solution Check both ends of the FireWire or USB cable to make sure they are fully seated in their respective ports. Try disconnecting the cables, waiting 10 seconds, and then reconnecting them. If the drive is still not recognized, restart your computer and try again. NOTE: eSATA bus is not compatible with LaCie Shortcut Button. To use LaCie Shortcut Button, connect your LaCie hard drive to your computer via USB or FireWire. Make sure the drive is connected to your computer. See above. Launch LaCie Shortcut Button from System Preferences. Make sure the drive appears in the drive list. Make sure that the No action button is off. If it is on, select the EMC Retrospect Express action or a custom action. The action [action name] cant be launched error message when the button is pushed. If the application, document or script you defined as the custom action has been moved from its location at the time you defined the action, LaCie Shortcut Button will not be able to locate or launch it. Either redefine the action by clicking Choose. to select the application, document or script in its new location or return it to its original location.

FireWire Questions & Answers

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5. FireWire Questions & Answers
What Does IEEE 1394 Mean?
IEEE (the Institute of Electrical and Electronics Engineers) refers to the engineering corps that developed the 1394th standard, defining the high-performance serial input/output (I/O) bus used to connect peripheral devices. There are now two standards: IEEE 1394a, which refers to the original standard adopted in 1995, and IEEE 1394b, which refers to the new standard, adopted in 2002.
What Is The Difference Between FireWire 400 And FireWire 800?
Essentially, the main difference between the two interfaces is speed. FireWire 800 effectively doubles the bandwidth of the original FireWire 400 interface. The new FireWire 800 interface offers truly impressive results, with speeds up to 800Mb/s for a single bus, and even greater for several buses in RAID 0 configurations. Other key advancements include the support of increased cabling distances and a newly enhanced arbitration architecture. Utilizing cables constructed of professional-grade glass optical fiber, when both devices are connected via a FireWire 800 hub, FireWire 800 can burst data across 100 meters of cable. The new arbitration scheme greatly improves on the existing architecture by incorporating advanced 8B10B data encoding (based on codes used by Gigabit Ethernet and Fibre Channel), which reduces signal distortion, and also improves the arbitration time by prepping the arbitration while the current data packet is being sent, so that data is sent as soon as the current transmission is completed.
What Is The Relationship Between IEEE 1394, FireWire, iLink And DV?
These four names all refer to the same interface: IEEE 1394 is the term commonly used in the computer industry. FireWire is the brand name used by Apple. iLink is the brand name used by Sony for both consumer electronics and personal computers. DV is short for Digital Video, and is used as the logo for the interface on most video camcorders.
What Are The FireWire Interface Benefits?
The FireWire interface is a fast, cross-platform serial bus, and is ideal for digital audio, video and graphic applications that demand plenty of bandwidth. Both versions of FireWire offer Plug & Play connectivity, so all you have to do is plug in your drive and youre ready to go. They also allow up to 63 devices to be connected via a single bus and offer peer-to-peer connectivity, enabling multiple computers and FireWire devices to be connected at the same time. FireWire also supports both isochronous and asynchronous capabilities, meaning that it can guarantee real-time data delivery, so there is no danger of inaccurately ordered or delayed frames.

What Are The Ideal Uses For FireWire?
FireWire helped fuel a revolution for digital content creators, and was awarded a 2001 Primetime Emmy Engineering Award by the Academy of Television Arts & Sciences for its contribution. Due to its high bandwidth and support of both isochronous and asynchronous data delivery, FireWire has found a very successful place in both the computer and consumer electronics industries. Whether connecting game consoles, personal video recorders, home stereo equipment, digital TVs, hard drives, CD/DVD-RW drives, printers, scanners, tape

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drives or other digital hardware equipment, FireWire is well suited to handle all these requirements. For those working with digital video, the new standard will enable new bandwidth-intensive applications, such as multiple-stream, uncompressed, standard-definition video.
to connect a FireWire 800 device to a FireWire 400 port, a specific adapter cable must be used. Two types of FireWire 400 ports exist: 6-pin and 4-pin. For FireWire 800 devices to work, they must be connected by placing the 9-pin end of the FireWire cable into the FireWire 800 port of the device, and the opposite 6-pin or 4-pin end into the FireWire 400 port. The same holds true for FireWire 400 devices being connected to a FireWire 800 host port. The 4-pin or 6pin end of the FireWire cable must be connected to the FireWire 400 port of the device, and the 9-pin end must be connected to the FireWire 800 port. When FireWire 400 and FireWire 800 devices are mixed, all transfer rates revert to the original FireWire 400 speed.
Will FireWire 400 Devices Run Faster When Connected To A FireWire 800 Port?
Unfortunately, this is not the case. In order to attain FireWire 800 speeds, both the device and port have to be FireWire 800 enabled. For instance, an external hard drive with a FireWire 800 9-pin connection will only reach FireWire 800 transfer rates when it is connected to a FireWire 800 9-pin host bus adapter card via a properly certified FireWire 800 9-pin to 9-pin beta cable. When a FireWire 400 device is connected to a FireWire 800 port, the FireWire 400 device will only operate at the original FireWire 400 speeds.

What Do I Do If My Computer Does Not Have A FireWire Port?
Most computers manufactured today incorporate at least one FireWire port. If your computer does not have a native port, you can install one by adding a PCI or PCMCIA host bus adapter card. Please contact your computer supply specialist for a specific card that will work with your system.
Will FireWire 800 Devices Work On FireWire 400 Ports And Vice Versa?
The new standard was designed to be backwards compatible, meaning that FireWire 800 devices will still operate via the original FireWire 400 port. However,

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USB Questions & Answers

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6. USB Questions & Answers
What Are The USB Interface Benefits?
Cross-platform: Use your USB peripherals on both Mac and Windows platforms. Hot Swappable: No need to shut down or restart your computer when adding or removing a USB device. Plug it in and its ready to use. Automatic configuration: Once your device is connected, your computer recognizes the device and automatically configures the necessary software. Daisy-Chaining: with USB ports on your computer, you can connect up to 127 peripherals using hubs. Easy Installation: One standardized port and plug combination makes it simple to connect. scanners will all benefit from the added bandwidth and performance gains of the new implementation of the USB standard. Hi-Speed USB 2.0 provides the necessary fast data transfer rates that todays devices require, and combines the earlier specifications so older devices that operated under the original USB standards will still work with Hi-Speed USB 2.0.
Will USB Devices Run Faster When Connected To A Hi-Speed USB 2.0 Bus?
Unfortunately, no. The Hi-Speed USB 2.0 specification is specifically written to allow developers to design higher speed peripherals that can take advantage of the extra bandwidth. USB devices, though, will still operate at 12Mb/s at full-speed and 1.5Mb/s at low-speed on a Hi-Speed USB 2.0 bus. Even though USB devices wont run any faster, they can work alongside Hi-Speed USB 2.0 devices on the same bus. However, if you plug in a Hi-Speed USB 2.0 device to a USB bus, the speed of the Hi-Speed USB 2.0 device will decrease to 12Mb/s.
What Is The Difference Between USB And Hi-Speed USB 2.0?
The main difference is speed. The original version of the interface is capable of throughput up to 12Mb/s. Hi-Speed USB 2.0 supports data speeds up to 480 Mb/s, making it 40 times faster than its predecessor. This increased bandwidth translates into higher performance in demanding applications requiring high transfer rates.

What Is A USB Hub?

Technically, you can connect up to 127 devices to a single USB bus. For more than two devices, though, you must make new connections using a peripheral called a hub. A hub, which you hook up directly to a USB connector on your computer, usually has 4 or 7 output connections enabling you to connect the same number of peripherals. One of the hubs main functions is to regenerate signals that lose strength as they are transmitted via the USB cable. By connecting yet another hub to a connector on the existing hub, you can then plug in a new set of peripherals etc, up to a maximum of 127. Some hubs have no power supply and others are self-powered. When you choose a hub, opt for the selfpowered variety, as they have their own AC adapter. The most powerful hubs provide 0.5A of power to each

Does your computers operating system support the file system? Is there an icon for the drive in My Computer? Does your computers configuration meet the minimum system requirements for use with this drive? Is the drives power supply connected and turned on?
Did you follow the correct installation steps for the specific interface and operating system.

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Are both ends of the FireWire, eSATA or USB cables firmly attached? Have the FireWire, eSATA or USB drivers been installed correctly and enabled?
Check both ends of the FireWire or USB cables and make sure that they are fully seated in their respective ports. Try disconnecting the cables, waiting 10 seconds, and then reconnecting them. If the drive is still not recognized, restart your computer and try again. Windows 2000 Users: Go to Start Menu > Settings > Control Panel > System > Hardware tab > Device Manager button > USB Controller or IEEE 1394 Controller. Click on the + sign next to the controller icon, and you should see your device listed. Windows XP Users: Go to Start Menu > Control Panel > Performance and Maintenance > System > Hardware tab > Device Manager button > USB Controller or IEEE 1394 Controller. Click on the + sign next to the controller icon, and you should see your device listed. If you still cant see your device, recheck the cables and try the other troubleshooting tips listed here.
Is there a conflict with other device drivers or extensions? The drive turns on and off when you turn your computer on and off (USB and FireWire connections). FireWire 800 does not work under Windows 2000. The drive is working slowly.
Contact LaCie Technical Support for help.
This is normal. Your drive has an autoswitching power feature, which means that if your drive is connected to your computer, turning the computer on will automatically turn the drive on. Likewise, turning the computer off will automatically turn the drive off. If you wish to power off the drive while it is connected to your computer, first make sure that your computer is not accessing the drive and then follow the steps page 21, Disconnecting Your LaCie d2 Quadra Hard Drive. After you have disconnected the drive, flip the On/Off/ Auto button on the back of the drive to turn the drive off. Have you installed the Windows 2000 Service Pack 4? Are there other USB, eSATA or FireWire devices connected to the same port or hub? In order to operate FireWire 800 devices under Windows 2000, the Service Pack 4 update must be installed. This is a free download offered on Microsofts website. Disconnect any other USB, eSATA or FireWire devices and see if the drives performance increases.

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If your drive is connected to a USB port or hub, this is normal. A Hi-Speed USB 2.0 device can only operate at Hi-Speed USB 2.0 performance levels when it is connected directly to a Hi-Speed USB 2.0 port or hub. Otherwise, the Hi-Speed USB 2.0 device will operate at the slower USB transfer rates. For more information, please see page 37, USB Questions And Answers. Check to see that the Hi-Speed USB 2.0 drivers for both your host bus adapter and device have been installed correctly. If in doubt, un-install the drivers and re-install them. See page 7, Minimum System Requirements. Ensure that the cable you are using has been properly certified. The Hi-Speed USB 2.0 cable that was shipped with your LaCie drive has been properly certified and tested to comply with USB standards. These systems are not supported; USB will not work with either Windows 98 SE or Windows Me.
Is the drive connected to a HiSpeed USB 2.0 port on your computer? Does your computer or operating system support Hi-Speed USB 2.0? Are you using a certified Hi-Speed USB 2.0 cable to connect your drive? The drive is not running noticeably faster when connected via Hi-Speed USB 2.0. System fan is not running. Are you using Windows 98 SE or Windows Me?
Contacting Customer Support

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9. Contacting Customer Support
Before You Contact Technical Support
1. Read the User Manual and review the Troubleshooting section. 2. Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that all of the cables are correctly and firmly attached. If you have asked yourself all of the pertinent questions in the troubleshooting checklist, and you still cant get your LaCie drive to work properly, contact us via the contacts on page 47. Before contacting us, make sure that you are in front of your computer and that you have the following information on hand: Your LaCie drives serial number Operating system and version Computer brand and model Amount of memory installed Names of any other devices installed on your computer, including CD/DVD burners
Information to Include in Email Correspondence

Information

1. LaCie d2 Quadra Hard Drive serial number 2. LaCie d2 Quadra Hard Drive file format
Where to Find Information
Located on a sticker at the back of drive or on the original packaging Mac users: Select the d2 Quadra Hard Drive icon on the desktop and press Command + I, or press the Control key and choose Get Info. Windows users: Right click the d2 Quadra Hard Drive icon and select Properties.
3. Macintosh/PC model 4. Operating system version 5. Processor speed 6. Computer memory 7. The brands and models of other internal and external peripherals installed on my computer

technical support: www.lacie.com/register

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Glossary
Asynchronous Data transfer method where the data is transferred independently of other processes. With this transfer method, the intervals between transmissions can vary, and data can be resent if it is initially missed. Backup (1) The act of creating at least one additional copy of data onto a different (and safe) storage device from where it can be retrieved at a later time if needed. (2) A copy of a file, directory, or volume on a separate storage device from the original, for the purposes of retrieval in case the original is erased, damaged, or destroyed. Bit The smallest measure of computerized data, either a 1 or a 0. Eight bits equal one byte, or one character. Block A very small section of the storage media comprised of one or more sectors. A block is the smallest amount of space allocated on a drive for data storage. By default, a sector of data consists of 512 bytes. Buffer RAM cache that is faster than the data that is being delivered. Buffers are used so data may be stored and delivered to the receiving item as it is needed. Bus Electronic links that enable data to flow between the processor, RAM and extension cables (peripherals). Byte A sequence of adjacent binary digits, or bits, considered as a unit, 8 bits in length. There are 8 bits in 1 byte. See also MB (Megabyte) or GB (Gigabyte). Cache, -ing This is an area of electronic storage (usually RAM) set aside to store frequently used data from electromechanical storage (hard drives, floppy disks, CD/DVD-ROM, tape cartridges, etc.) Therefore, storing frequently used data in RAM can enhance your systems overall response to disk-intensive operations significantly. Configuration When talking about a PC, configuration is understood to be the sum of the internal and external components of the system, including memory, disk drives, the keyboard, the video subsystem and other peripherals, such as the mouse, modem or printer. The configuration also implies software: the operating system and various device managers (drivers), as well as hardware settings and options set by the user via configuration files. Controller This is a component or an electronic card (referred to in this case as a controller card, such as PCI or PCMCIA cards) that enables a computer to communicate with or manage certain peripherals. The controller manages the operation of the peripheral associated with it, and links the PC bus to the peripheral via a ribbon cable inside the PC. An external controller is an expansion card which fills one of the free slots inside your PC and which enables a peripheral (CD-ROM drive, scanner or printer, for instance) to be connected to the computer. Cross-platform Term that refers to a device that is able to be operated by both Mac and Windows operating systems. Data Stream The flow of data that accomplishes a task, usually related to moving data from storage to computer RAM or between storage devices. Digital Discrete information that can be broken down to zero or one bits. Driver (peripheral manager) A software component that enables the computer system to communicate with a peripheral. Most peripherals will not operate correctly if at all if the appropriate drivers are not installed on the system. File System Links the physical map of a disc to its logical structure. Thanks to the file system, users and computers can easily display path, directories and files recorded onto the disc. Firmware Permanent or semi-permanent instructions

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erasing the original data. Partition, -ing After formatting, the hard drive is not yet ready to store files. It must be divided into sections that will contain special information required for a Mac or PC to operate and other sections that will contain the files. This process of dividing up the hard drive is called partitioning. A partition is just one section of the hard drive that will contain either special data put there by Silverlining or other files and data. Peripheral A generic term applied to printers, scanners, mice, keyboards, serial ports, graphics cords, disk drives and other computer subsystems. This type of peripheral often relies on its own control software, known as a peripheral driver. Port, hardware A connection component (SCSI port, for example) that enables a microprocessor to communicate with a compatible peripheral. Port, software A memory address that identifies the physical circuit used to transfer information between a microprocessor and a peripheral. RAM (Random Access Memory) Generally referred to as a computers memory. An integrated circuit memory chip that allows information to be stored and retrieved by a microprocessor or controller. The information can be stored or accessed in any order, and all storage locations are equally accessible. Seek Time The amount of time (in thousandths of a second, or milliseconds) that it takes a hard drives read/ write head to move to a specific location on the disk. Average seek, then, is the average of a large number of random samplings all over the disk. Seek time is CPU independent, meaning that seek time is the same for a disk drive, whether it is attached to a computer or not.
Software In a nutshell, software is a set of instructions for the computer. A set of instructions to perform a particular task is called a program. There are two main types of software: system software (an operating system such as Mac OS or Windows) which controls the operation of the computer and application software (programs such as Word or Excel) which enable users to perform tasks such as word processing, spreadsheet creation, graphics, etc. Storage In computers, any equipment in which information may be kept. PCs generally use disk units and other external storage media (diskettes, CD-ROMs, magnetic disks, etc.) for permanent storage of information. Striping Spreading data evenly over multiple disk drives to enhance performance. Data striping can be performed on a bit, byte or block basis for optimum application performance. Transfer Rate The rate at which the drive sends and receives data from the controller. Transfer rates for reading data from the disk drive may not be the same as the transfer rate for writing data to the disk drive. Transfer rates are CPU dependent, meaning that regardless of how great a transfer rate your drive is capable of, the actual transfer rate can only be as fast as the slowest of your hard drive and computer. Volume A desktop mountable storage area, may be a partition of a hard drive, a removable disk or a cartridge. Typically measured in Megabytes or Gigabytes. Utility Software designed to perform maintenance tasks on the system or its components. Examples include backup programs, programs to retrieve files and data on disk, programs for preparing (or formatting) a disk or and resource editors.

Drive near other electrical appliances such as televisions or radios. Doing so may cause interference which will ad versely affect the operation of the other products. Drive near sources of magnetic interfer ence, such as computer displays, televi sions or speakers. Magnetic interference can affect the operation and stability of your LaCie d2 Quadra Hard Drive.
d2 Quadra Hard Drive. If you detect a problem, see the Troubleshooting sec tion in this manual.
CAUTION: This LaCie Hard Disk's war ranty may be void as a result of the failure to respect the precautions listed above.
Do not place the LaCie d2 Quadra Hard
Always unplug the LaCie d2 Quadra
IMPORTANT INFO: Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data. To help prevent the loss of your data, LaCie highly recommends that you keep TWO copies of your data; one copy on your external hard disk, for instance, and a second copy either on your internal hard disk, another external hard disk or some other form of removable storage media. LaCie offers a complete line of CD and DVD drives. If you would like more information on backup, please refer to our website.
IMPORTANT INFO: 1GB = 1,000,000,000 bytes. 1TB = 1,000,000,000,000 bytes. Once formatted, the actual available storage capacity varies depending on operating environment (typically 5-10% less).

Introduction page 4

1. Introduction
Thank you for purchasing the new LaCie d2 Quadra with qua druple Interface. Combining universal compatibility with high throughput rates and mammoth storage capacity, the Quadra is ideally suited for audio/video pros working with large amounts of DV and SD video or professional level 2D/3D imaging proj ects, or high speed data backup. With its four interfaces, the d2 Quadra is universally compat ible with almost any computer and can be daisy-chained with peripherals or expanded via FireWire. Engineered to fit seamlessly in to any work environment, the LaCie d2 Quadra can be stood vertically on the LaCie Drive Stand (included), placed in the LaCie Desk Rack (sold sepa rately) or incorporated into standard 19 computer equipment racks with the LaCie Rackmount Kit (sold separately). The improved passive heat dissipation design by Neil Poulton provides natural cooling by increasing the surface area over which heat can leave the d2 Quadra for better thermal regula tion and longer life.

d2 Quadra Capabilities

USB 2.0, FireWire 400, FireWire 800 and eSATA Throughput of up to 3 Gbits/s via eSATA Daisy-chain digital video cameras directly to the drive Connects to almost any PC or Mac Back up your computers internal hard drive Store and exchange data between several computers

Quick Links

Click to Jump to a Section:
Hard Disk Heat Management Getting Connected Troubleshooting

Introduction page 5

1.1. Box Content
Your box contains the d2 Quadra with attached drive stand and an accessories box containing items 2 -7, listed below:
LaCie d2 Quadra FireWire800 cable FireWire 400 cable USB cable eSATA cable External power supply Quick Install Guide
NOTE: The User Manual and software utilities are pre-loaded on the drive.
IMPORTANT INFO: Please save your packaging. In the event that the drive should need to be repaired or serviced, it must be returned in its original packaging. 4

SATA SATA

d2 quadra
eSATA, FireWire 800, FireWire 400 & USB 2.0

Design by Neil Poulton

Quick Install Guide

Introduction page 6

1.2. Minimum System Requirements

Mac Users

Mac OS X 10.2.8 or later (Mac OS X 10.3 for eS

Windows Users

Windows 2000, Windows XP, Windows Vista 512 MHz processor or higher 128MB RAM (512MB recommended) Available eSATA*, USB 2.0, FireWire 400 or FireWire

800* interface port

G4, G5, Intel Core Duo or Intel Core 2 Duo 128MB RAM (512MB recommended) Available eSATA*, USB 2.0, FireWire 400 or
FireWire 800* interface port
* Most computers do not come from the factory with FireWire 800 or eSATA ports, so you may need to purchase a PCI, PCI-X or PCI-Express card to be able to connect your d2 Quadra via these interfaces. LaCie offers a wide selection of eSATA and FireWire 800 cards. Visit www.lacie.com/accessories.

Introduction page 7

1.3. Views of the d2 Quadra

Front View

Shortcut Button with Activity LED
Push the Shortcut Button to launch the document or ap plication of your choice (see the LaCie Shortcut Button User Manual for more information). The LED remains lit to show that the drive is on, and blinks to indicate drive activity.

Shortcut Button

Rear View
on/auto/off power switch FireWire 400 port FireWire800 ports Hi-Speed USB 2.0 port eSATA port Power input connection Lock slot (used to connect an anti-theft chain lock, such as a
Kensington security lock*, for maximum protection)
* Kensington 2006 Kensington Computer Products Group

Introduction page 8

1.4. Cables and Connectors
1.4.1. FireWire 400 and 800 Cables and Connectors
FireWire 400, also known as IEEE 1394, is a high-speed serial input/output technology for connecting peripheral devices to a computer or to each other, and FireWire 800 is the implemen tation of the new IEEE 1394b standard. FireWire 800 offers increased bandwidth and extended distance between devices. FireWire 800 is ideal for bandwidth-intensive applications, such as audio, video and graphics.

FireWire Benefits Hot-pluggable: devices can be added and removed

while the bus is active.

Isochronous data delivery: no dropped frames FireWire
supports real-time data delivery. bus.
Flexible: up to 63 devices can be connected on a single FireWire 800 reduces delays in arbitration and signal
distortion, and increases throughput.

Included FireWire Cables

Your LaCie d2 Quadra comes with a FireWire 400 cable and a FireWire 800 cable.
Backwards compatibility: adapter cables allow FireWire
400 devices to operate under the FireWire 800 port (at FireWire 400 speed).

FireWire 400 Cable Ends

FireWire 800 Cable Ends
1.4.2. USB Cables and Connectors
USB is a serial input/output technology for connecting periph eral devices to a computer or to each other. Hi-Speed USB 2.0 is the latest implementation of this standard, and it provides the necessary bandwidth and data transfer rates to support high speed devices such as hard drives, CD/DVD drives and digital cameras.

Introduction page 9

Hi-Speed USB 2.0 Benefits Backwards compatibility: Hi-Speed USB 2.0 works with
the original USB specifications.
Hot-swappable: no need to shut down or restart your
computer when adding or removing devices.

Included USB Cable

Your LaCie drive is shipped with a Hi-Speed USB 2.0 cable, to ensure maximum data transfer performance when connected to a Hi-Speed USB 2.0 port. The cable will also work when con nected to a USB port, but drive performance will be limited to USB 1.1 transfer rates.

USB Cable Ends

1.4.3. eSATA Cables and Connectors
Your LaCie d2 Quadra uses the latest in SATA technology, al lowing interface (or bus) transfer rates of up to 3 Gbits/s. SATA technology was originally developed to serve as an internal interface, delivering improved performance to internal connec tions. Soon after, eSATA, or external SATA was developed, al lowing for the use of shielded cables outside the PC. eSATA technology was developed to be rugged and durable. eSATA connectors do not have the L shaped design of other SATA connectors. In addition, the guide features are vertically offset and reduced in size to prevent the use of unshielded in ternal cables in external applications.

Introduction page 10

eSATA Benefits eSATA interface can achieve up to 3 Gbits/s transfer
Plug orientation An extrusion on the outside of the
connector helps guide and align the connector during insertion. ing a drive without having to power down the system or reboot.
Hot-plug support eSATA enables adding and remov

Included eSATA Cable

Your LaCie drive is shipped with a eSATA cable, to ensure max imum data transfer performance when connected to a eSATA port.

eSATA Cable Ends

Introduction page 11
1.5. Hard Disk Heat Management

Heat Dissipation Design

The LaCie d2 Quadras metal body is ideal for naturally dissi pating internal drive heat. Its unique design actually draws heat away from the internal drive toward the external casing. The large surface area of the heat sink casing absorbs internal heat and dissipates it, keeping the drive safe and prolonging its life and reli ability. As a consequence, it is normal that the external casing is warm to the touch. Please make sure that the vent on the back-bezel is not obstructed and that there is a natural airflow across the casing.
Upright, Stack & Rackmount Configuration
Heat dissipation is maximized when the d2 Quadra is in the upright position. When stacking LaCie d2 Quadras, please remember to attach the included rubber feet on the under side of your drives. This will allow for some airflow between your drives so that the heat dissipation can work effectively. LaCie does not recommend stack ing or racking more than three d2 drives on top of each other, especially if these drives are turned on simultaneously.
Exclusive d2 Heat Sink Design
Provides 60% more area for heat dissipation
Heat Sink Design Standard Design
Getting Connected page 12
Installing your LaCie d2 Quadra is easy thanks to LaCie Setup Assistant. Install your d2 Quadra in three easy steps:
Step 1 Turn the drive on (section 2.1) Step 2 Connect an interface cable (section 2.2) Step 3 Run LaCie Setup Assistant to format your drive for

optimal performance with your system (section 2.3)
IMPORTANT INFO: Do not connect more than one interface at a time. To switch interfaces, follow the steps in section 2.6. Switching Interfaces.
IMPORTANT INFO: Please follow the setup steps in the or der they are given to ensure that the LaCie hard disk volume mounts correctly on your computer.
Getting Connected page 13
2.1. Turning the Drive On
To connect the power supply:
The power supply kit is composed of two cables: one cable (A) connects to the LaCie drive; and the other cable (B) connects to a power outlet, such as a wall outlet or a surge protector. 1. Connect Cable A to your LaCie hard disk. 2. Connect Cable B to the power supply brick (C). 3. Connect Cable B to a surge protector or wall outlet. 4. Turn on the drive by moving the power switch on the back of the drive to the on or auto position. CAUTION: Only use the AC adapter supplied with your spe cific LaCie hard disk. Do not use a power supply from another LaCie hard disk or another manufacturer. Using any other pow er cable or power supply may cause damage to the device and void your warranty. Always remove the AC adapter before transporting your LaCie hard disk. Failure to remove the adapter may result in damage to your drive and will void your warranty. B
TECHNICAL NOTE: You may use your LaCie hard disk when in a foreign country thanks to its 100-240 Volt power supply. To be able to use this feature, you may need to purchase an appropriate adapter or cord. LaCie accepts no responsibility for any damage to the drive resulting from the use of an inap propriate adapter. Using an adapter other than one authorized by LaCie will void your warranty.
Getting Connected page 14
2.2. Connecting the Interface Cable
IMPORTANT INFO: Please connect the power supply be fore connecting the interface cable to ensure that the volume mounts correctly on your computer.
To connect the interface cable:
1. Connect one end of the interface cable (USB, FireWire 400, FireWire 800 or eSATA) to your computer. 2. Connect the other end of the interface cable to the matching port on the LaCie hard disk (Fig. 2.2). 3. After a few seconds, a small LaCie parition will mount on your computer and appear in My Computer (Windows users) or on your desktop (Mac users). 4. Proceed to section 2.3. Launching LaCie Setup Assistant.
FireWire 400 FireWire 800 FireWire 800 USB 2.0

eSATA Power Supply

Figure 2.2

Getting Connected page 15
2.3. Launching LaCie Setup Assistant
Before using your drive, LaCie Setup Assistant software must be launched to format your drive. It will:
Optimize your drive according to your needs Copy the manual and utilities onto your LaCie hard disk
IMPORTANT INFO: LaCie recommends that you copy the user manual and utilities onto your computers internal hard drive or other medium when setup is complete.
To launch LaCie Setup Assistant:
Windows users: double click on the LaCie icon in My Com puter (or in Computer for Windows Vista users). Mac users: double click on the LaCie Setup Assistant icon which will appear on your desktop. IMPORTANT INFO: If you do not launch LaCie Setup As sistant or if you quit LaCie Setup Assistant after the formatting has begun, your drive will not be ready to use and will require manual formatting. The user manual and utilities will not be available on your drive and will have to be downloaded from the LaCie website: www.lacie.com
TECHNICAL NOTE: The LaCie Setup Assistant does not pre vent you from using your computers native disk utility program to format or partition your LaCie drive. Simply follow the Setup Assistant through completion, then use your computers native disk utility (Disk Management for Windows or Disk Utility for Mac) to reformat your drive. See section 3. Optional Formatting and Partitioning for more information.
Getting Connected page 16
2.4. Connecting Multiple Devices
FireWire 400 and FireWire 800 interfaces allow you to connect another hard drive, a DVDRW writer or a digital video cam era directly to the LaCie d2 Quadra (this connection is called daisy-chaining). To daisy-chain devices, you must be using the same interface (FireWire). Your computer will not recognize the daisy-chained device if the interfaces are mixed, i.e. a FireWire device at tached to a drive that is connected to the computer via the Hi-Speed USB 2.0 interface. TECHNICAL NOTE: When you daisy-chain using a mix of interfaces (FireWire 400 and FireWire 800) the resultant speed will be limited to the lowest common denominator (FireWire 400 speeds). 1. Connect your LaCie d2 Quadras power supply and host computer interface by following the steps in sections 2.1 to 2.3. 2. To attach a digital video camera*: a. Using the iLink/DV cable (sold separately), connect the 4-pin end of the cable to the 4-pin port on your digital camera. b. Connect the 6-pin end of the iLink/DV cable to the 6-pin FireWire port on the back of the LaCie Hard drive (C). To attach a FireWire peripheral: a. Connect the FireWire 400 or 800 cable into an available FireWire 400 or 800 port on your FireWire peripheral. b. Attach the other end of the FireWire 400 or 800 cable to an available FireWire 400 or 800 port on the LaCie d2 Quadra (C). 3. The digital camera should now appear under My Computer (Windows users) or on the desktop (Mac users).

*Some cameras do not support this configuration or may downgrade
Getting Connected page 17
2.5. Disconnecting Your LaCie d2 Quadra
USB external devices feature plug & play connectivity, which means that your drive can be connected and disconnected while the computer is running. To prevent failures, however, it is important to follow these steps when disconnecting your LaCie hard disk.
1. From the System Tray (located in the lower righthand side of your screen), click the Eject icon (a small green arrow over a hardware image). 2. A message will appear, listing the devices the Eject icon controls (it should say, Safely remove.). Click on the LaCie hard disk in this prompt. 3. This message will appear: Safe to Remove Hardware (or similar). It is now safe to disconnect the device.
1. Drag the hard disk icon to the trash. 2. When the icon disappears from the desktop, the drive can be disconnected.
2.6. Switching Interfaces
FireWire, eSATA and USB external devices feature plug & play connectivity, which means that your drive can be con nected and disconnected while the computer is running. To prevent failures, however, it is important to unmount or safely disconnect your drive before switching interfaces. See section 2.5. Disconnecting Your LaCie d2 Quadra, for proper discon nection procedures.
Optional Formatting and Partitioning page 18
The first time you use your LaCie hard disk, LaCie Setup Assis tant formats your drive according to your needs. If your needs change, you can reformat your LaCie Hard Disk to optimize it for use with Windows or Mac, or for cross-platform use. For example, if you used LaCie Setup Assistant to format your drive to work with your Mac (HFS+), but now you want to share your hard disk with Windows users, you can reformat it to FAT 32 (MS-DOS) for this purpose. You may need to format your LaCie hard disk if LaCie Setup Assistant was interrupted or stopped. If the hard disk does not appear in My Computer (Windows) or on the desktop (Mac), it may not be formatted properly. IMPORTANT INFO: Please copy the User Manual and utilities to your computer before reformatting. Reformatting will erase everything from the hard disk. If you have other data that you want to protect or continue to use, copy this information to your computer before reformatting.

What is Formatting?

When a disk is formatted, the following things occur: the op erating system erases all of the bookkeeping information on the disk, tests the disk to make sure that all of the sectors are reliable, marks bad sectors (i.e., those that are scratched) and creates internal address tables that it later uses to locate infor mation. A hard disk must be formatted before it can be used to store data.

File System Formats

There are three different file system format categories: NTFS, FAT 32 (MS-DOS), and Mac OS Extended (HFS+). Use the information below to determine which format is best for you.

What is Partitioning?

You can also divide the hard disk into sections, called parti tions. A partition is a section of the hard disks storage capacity that is created to contain files and data. For instance, you could create three partitions on your drive: one partition for your of fice documents, one as a backup and one for your multimedia files. Or, if you will be sharing the drive with another person in your household or office, you can create a partition for each person who uses the drive. Partitioning is optional.

Use NTFS if

.you will be using the drive only with Windows 2000, Windows XP or Windows Vista (performance will generally be greater when compared to FAT 32). This file system is compatible in read only mode with Mac OS X 10.3 and higher.

Use HFS+ if

.you will be using the drive on Macs only; performance will generally be greater when compared to FAT 32. This file system is NOT compatible with Windows OS.

Use FAT 32 (MS-DOS) if

.you will be using your drive with both Windows and Mac OS X 10.3 or sharing the drive between Windows 2000 and Windows XP or Windows Vista. Maximum single file size is 4GB.
Optional Formatting and Partitioning page 19
3.1. Finding the File System Format
You may need to know the current file system format of your LaCie hard disk if:
You want to reformat your LaCie hard disk. The current
file system format may determine the process youll use to reformat it.
The LaCie hard disk does not appear to mount on your
computer. In this case, the file system format may prevent your operating system from recognizing the LaCie hard disk (ex. If you connect a hard disk formatted in HFS+ to a Windows computer).
1. Right-click My Computer and select Manage from the right-click options menu. The Computer Management window opens. 2. Select Disk Management under Storage (you may have to expand the Storage list to see the Disk Man agement option). Information about all storage devices connected to your computer appears in the right hand pane. 3. Find the disk corresponding to your LaCie hard disk. NOTE: Disk 0 is your computers internal hard disk. If other storage devices are connected to your computer, refer to the disk information in the upper pane to deter mine which disk is your LaCie hard disk. 4. The File System column in the upper pane lists the file system of each disk. Disks are listed as NTFS, FAT32 or blank (if the file system format is not recog nizes, such as if it is HFS+).

1. Select Utilites from the Go menu in Finder. 2. Open Disk Utility. 3. In the disk list on the left side of the Disk Utility window, find the disk corresponding to your LaCie hard disk. 4. Each disk has at least two listings, one representing the device itself and one representing each partition on the disk. Select one of the lower, indented partitions. 5. Refer to the Format line of the information area at the bottom of the Disk Utility window.
Optional Formatting and Partitioning page 20
3.2. Formatting for Windows Users
Before you start, connect the drive to the computer and follow the steps in section 3.1. to find the file system format of your LaCie hard disk.
If your disk is formatted as a FAT32 volume, proceed to
section 3.2.1. Formatting from FAT32 to NTFS.
If your disk is formatted as an HFS+ volume (or unrecog
nized in Windows) , click here or proceed to section 3.2.2. Formatting from HFS+.
3.2.1. Formatting from FAT32 to NTFS
Follow these steps if you used LaCie Setup Assistant to create an exchange volume on your LaCie Hard Disk for data sharing between Windows and Mac computers or if you reformatted your LaCie Hard Disk as a FAT32 volume on a Mac. CAUTION: Following these steps will erase everything from the hard disk. If you have information that you want to protect or continue to use, back up this information before performing these steps. 1. Right-click My Computer and select Manage (Fig. 3.2.1A). The Computer Management window opens. 2. Select Disk Management under Storage (you may have to expand the Storage list to see the Disk Management op tion). See Fig. 3.2.1-B. Information about all storage de vices connected to your computer appears in the pane on the right. 3. Find the disk corresponding to your LaCie hard disk. Rightclick in the disk allocation bar of the FAT32 volume and select Format from the right-click options menu (Fig. 3.2.1-B). TECHNICAL NOTE: If you did not create an exchange vol ume using LaCie Setup Assistant, there may be only one vol ume associated with the disk. 2

Figure 3.2.1-A

Continued on next page

Figure 3.2.1-B

4. In the Format window: a. Enter a name for the disk as youd like it to appear on your computer in the Volume label field. b. Select Perform a quick format. c. Leave the other options at their default values and click OK. 5. Click OK in the format warning dialog. During the format ting process, the status of the disk changes to Formatting in the Computer Management window. When Formatting is complete, the status changes to Healthy. See Fig. 3.2.1D.
Optional Formatting and Partitioning page 21

Figure 3.2.1-C

Figure 3.2.1-D
3.2.2. Formatting from HFS+ (Apple File System) to NTFS
Follow the steps in this section if you used LaCie Setup Assistant to format your drive for use with a Mac or if you reformatted your LaCie hard disk as an HFS+ volume on a Mac. CAUTION: Following these steps will erase everything from the hard disk. If you have information that you want to protect or continue to use, back up this information before performing these steps. 1. Right-click My Computer and select Manage (Fig. 3.2.2A). The Computer Management window opens. 2. Select Disk Management under Storage (you may have to expand the Storage list to see the Disk Management op tion). See Fig. 3.2.2-B. Information about all storage de vices connected to your computer appears in the pane on the right. 3. Find the disk corresponding to your LaCie hard disk. Rightclick on the Unallocated volume in the disk allocation bar and select New Partition from the right-click options menu (Fig. 3.2.2-B). The New Partition Wizard opens.
Optional Formatting and Partitioning page 22

Figure 3.2.2-A

Figure 3.2.2-B
4. On the Welcome to the New Partition Wizard screen, click Next. 5. Select Primary Partition and click Next. 6. If you would like to create more than one partition on the disk, enter the size of the first partition in the Partition size in MB field. Otherwise, leave the default values and click Next. 7. Choose a drive letter to assign to the drive. Click Next. 8. Select Format this partition with the following settings and Enter a name for the volume as youd like it to appear on your computer. Select Perform a quick format. Click Next. See Fig. 3.2.2-D. 9. Review your settings and click Finish to begin the formatting process. 10. During the formatting process, the status of the disk chang es to Formatting (a) in the Computer Management win dow. When Formatting is complete, the status changes to Healthy (b). See Fig. 3.2.2-E.
Optional Formatting and Partitioning page 23

Figure 3.2.2-C

Figure 3.2.2-D

Figure 3.2.2-E

Optional Formatting and Partitioning page 24
3.3. Formatting for Mac Users
CAUTION: Following these steps will erase everything from the hard disk. If you have information that you want to protect or continue to use, back up this information before performing these steps. 1. Select Utilites from the Go menu in Finder. 2. Open Disk Utility. 3. In the disk list on the left side of the Disk Utility window, find the disk corresponding to your LaCie hard disk. For each disk there is a listing for the drive controller and one for each volume on the disk. Select the listing for the controller (ex. 153.4 GB HDT72251 in Fig. 3.3-A). 4. Select the Partition tab. 5. From the Volume Scheme menu, choose the number of partitions you want to divide the drive into (16 maximum). You can adjust the size of each partition using the slide bar between the partitions in the Volume Scheme area. 6. In the Volume Information section, enter a name for each volume (partition) and choose the volume format (Mac OS Extended, Mac OS Standard, UNIX File System, or MSDOS). TECHNICAL NOTE: To share a volume with Windows users, select MS-DOS (FAT32) format. 7 Figure 3.3-A

IMPORTANT INFO: Apple recommends that unless you have a specific reason to use the UNIX File System (UFS), you should use the Mac OS Extended format because it provides a more familiar experience to Macintosh users. Figure 3.3-B 8. Click Partition. Click Partition again to close the alert message and continue. 9. Mac Disk Utility will format and partition the disk according to your settings, and your drive will be ready to use.

Troubleshooting page 25

If your LaCie hard disk is not working correctly, please re fer to the following checklist to determine the source of the problem. If you have gone through all of the points on the checklist and your drive still does not work properly, please check the FAQs that are regularly published on our website www.lacie.com. One of these FAQs may provide an answer to your specific question. You can also visit the downloads page, where the most recent software updates will be available. If you need further assistance, please contact your LaCie re seller or LaCie Customer Support (see section 5. Contacting Customer Support for details).

Manual Updates

LaCie strives to give you the most up-to-date, comprehensive user manuals available on the market. It is our goal to provide you with a friendly, easy-to-use format that will help you quickly install and utilize the many functions of your new device. If your user manual does not reflect the configuration of the product you purchased, please check our website for the most current version of the user manual. www.lacie.com

Mac Troubleshooting

Problem
The drive is not recog nized by the computer.

Question

Does an icon for the drive ap pear on the desktop? Does your computers con figuration meet the minimum system requirements for use with this drive? Is the drives power supply connected and turned on?

Solution

There should be an icon for the LaCie drive on the desktop. If the drive does not appear, follow the rest of the Troubleshooting tips to isolate the problem. See section 1.2. Minimum System Requirements for more information.
Make sure that the power supply is properly connected (see section 2.1. Turning the Drive On), that the drive has been turned on by press ing the On/Off/Auto button the back of the drive, and that the outlet the power supply is connected to is also turned on. Review the installation steps in section 2.2. Connecting the Interface Cable.
Did you follow the correct installation steps for the spe cific interface and operating system? Are both ends of the FireWire, eSATA or USB cables firmly attached? Have the USB, eSATA or FireWire drivers been installed correctly and enabled? Is there a conflict with other device drivers or extensions?

Troubleshooting page 27

Windows Troubleshooting
Is there an icon for the drive in My Computer? Does your computers con figuration meet the minimum system requirements for use with this drive? Is the drives power supply connected and turned on?
Go into My Computer and look for an icon and drive letter as signed to the LaCie drive. If the drive does not appear, follow the rest of the Troubleshooting tips to isolate the problem. See section 1.2. Minimum System Requirements for more information.
Did you follow the correct installation steps for the spe cific interface and operating system. Are both ends of the FireWire, eSATA or USB cables firmly attached? Is there a conflict with other device drivers or extensions? FireWire 800 does not work under Windows 2000. The drive is working slowly. The drive is not running noticeably faster when connected via Hi-Speed USB 2.0. Have you installed the Win dows 2000 Service Pack 4? Are there other USB, eSATA or FireWire devices connected to the same port or hub? Is the drive connected to a USB port on your computer, or to a USB hub?
Check both ends of the FireWire, eSATA or USB cables and make sure that they are fully seated in their respective ports. Try disconnecting the cables, waiting 10 seconds, and then reconnecting them. If the drive is still not recognized, restart your computer and try again. Contact LaCie Technical Support for help. In order to operate FireWire 800 devices under Windows 2000, the Service Pack 4 update must be installed. This is a free download of fered on Microsofts website. Disconnect any other USB, eSATA or FireWire devices and see if the drives performance increases. If your drive is connected to a USB 1.1 port or hub, this is normal. A Hi-Speed USB 2.0 device can only operate at Hi-Speed USB 2.0 performance levels when it is connected directly to a Hi-Speed USB 2.0 port or hub. Otherwise, the Hi-Speed USB 2.0 device will operate at the slower USB 1.1 transfer rates. Check to see that the Hi-Speed USB 2.0 drivers for both your host bus adapter and device have been installed correctly. If in doubt, un-install the drivers and re-install them. See section 1.2. Minimum System Requirements.

The drive turns on and off when you turn your computer on and off (USB and FireWire connec tions).

Troubleshooting page 28

This is normal. Your drive has an autoswitching power feature, which means that if your drive is connect ed to your computer, turning the computer on will automatically turn the drive on. Likewise, turning the computer off will automatically turn the drive off. If you wish to power off the drive while it is connected to your computer, first make sure that your computer is not accessing the drive and then follow the steps in section 2.5. Disconnecting Your LaCie Hard Disk. After you have disconnected the drive, flip the On/Off/ Auto button on the back of the drive to turn the drive off.
Contacting Customer Support page 29
Before You Contact Technical Support
1. Read the manuals and review section 4. Troubleshooting. 2. Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that all of the cables are cor rectly and securely attached. If you have asked yourself all of the pertinent questions in the troubleshooting checklist, and you still cant get your LaCie drive to work properly, contact us at www.lacie.com. Before contacting us, make sure that you are in front of your computer and that you have the following information on hand:

Information

1. LaCie hard drive serial number 3. Macintosh/PC model 4. Operating system version 5. Processor speed 6. Computer memory
Where to Find Information
Located on a sticker at the back of drive or on the original packaging Mac users: Click on the Apple icon in the menu bar and select About This Mac. Windows users: Right click My Computer and select Properties > General. Mac users: Click on the Apple icon in the finder bar and select About This Mac. Select More Info. The Apple System Profiler will launch and will list your internal and external peripherals. Windows users: Right click My Computer and select Properties > Hardware.
7. The brands and models of other internal and external peripherals installed on your computer
Contacting Customer Support page 30
LaCie Customer Support Contacts
LaCie Asia, Singapore, and Hong Kong Contact us at: http://www.lacie.com/asia/contact/ LaCie Belgium Contact us at: http://www.lacie.com/be/contact/ (Franais) LaCie Denmark Contact us at: http://www.lacie.com/dk/contact LaCieFrance Contact us at: http://www.lacie.com/fr/contact/ LaCie Italy Contact us at: http://www.lacie.com/it/contact/ LaCie Netherlands Contact us at: http://www.lacie.com/nl/contact/ LaCie Spain Contact us at: http://www.lacie.com/es/contact/ LaCie Switzerland Contact us at: http://www.lacie.com/chfr/contact/ (Franais) LaCie Ireland Contact us at: http://www.lacie.com/ie/contact/ LaCie International Contact us at: http://www.lacie.com/intl/contact/ LaCie Australia Contact us at: http://www.lacie.com/au/contact/ LaCie Canada Contact us at: http://www.lacie.com/caen/contact/ (English) LaCie Finland Contact us at: http://www.lacie.com/fi/contact/ LaCie Germany Contact us at: http://www.lacie.com/de/contact/ LaCie Japan Contact us at: http://www.lacie.com/jp/contact/ LaCie Norway Contact us at: http://www.lacie.com/no/contact/ LaCie Sweden Contact us at: http://www.lacie.com/se/contact LaCie United Kingdom Contact us at: http://www.lacie.com/uk/contact LaCie USA Contact us at: http://www.lacie.com/contact/