Lexmark E32x

4500-00X/2XX

Extracted From Service Manual
Edition: April 2003 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC. PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. Comments may be addressed to Lexmark International, Inc., Department D22A/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A or e-mail at ServiceInfoAndTraining@Lexmark.com. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In other countries, contact your point of purchase. Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Optra Forms is a trademark of Lexmark International, Inc. PCL is a registered trademark of the HewlettPackard Company. PostScript is a registered trademark of Adobe Systems Incorporated. Other trademarks are the property of their respective owners. 2001, 2003 Copyright Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense.

U.S.A. P/N: 12G9261

7. Parts catalog
How to use this parts catalog
SIMILAR ASSEMBLIES: If two assemblies contain a majority of
identical parts, they are shown on the same list. Common parts are shown by one index number. Parts peculiar to one or the other of the assemblies are listed separately and identified by description. NA (not available) means not available as a FRU. NS: (not shown) in the Asm-index column indicates that the part is procurable but is not pictured in the illustration. PP: (parts packet) in the parts description column indicates the part is contained in a parts packet.

Parts catalog 7-1

Assembly 1: Covers (E320/E322)

7-2 Service Manual

Asmindex 5 6* NS Part number 12G4456 12G4455 12G4458 12G4453 12G4457 56P1099 12G4466 12G4468 12G4535 12G4543 12G4542 12G4450 12G4536 12G4469 12G4467 12G4459 12G4451 12G4452 12G0176 Units 1 Description Extension, tray Cover, rear Cover, bottom Cover, right side Assembly, operator panel Parts pack, bushings clip spring Hinge, right rear Hinge, right front Spring, front cover right Cover, frontE320 Cover, frontE322 Cover, access Spring, front cover left Hinge, left front Hinge, left rear Duct, cooling Cover, left side Cover, top Cover, media
* Contact Lexmark for availability.

Parts catalog 7-3

Assembly 1 (cont.): Covers (E321/E323)

7-4 Service Manual

Asmindex 11* 4* 4 5* 5* 7* 10 11* 11* 11* 11* 12* 16 17* 17* 18* 18 19* NS Part number 56P1078 12G4456 12G4455 56P1086 12G4459 56P1050 56P1084 56P1051 56P0683 56P1099 12G4466 12G4468 12G4535 56P1064 56P1065 56P1095 56P1096 56P1075 12G4450 12G4458 12G4536 12G4469 12G4467 56P1094 56P1091 56P1076 12G4451 56P1077 12G0176 Units 1 Description Assembly, cover, rear Extension, tray (white) Cover, rear (white) Duct, cooling Duct, cooling (white) Cover, right side Cover, right side (white) Assembly, operator panel Assembly, operator panel (white) Parts pack, bushings clip spring Hinge, right rear Hinge, right front Spring, front cover right Cover, front E321 Cover, front E323 Cover, front, E321 (white) Cover, front, E323 (white) Cover, access Cover, access (white) Cover, bottom Spring, front cover left Hinge, left front Hinge, left rear Assembly, paper guide with exit tray (black) Assembly, paper guide with exit tray (white) Cover, left side Cover, left side (white) Cover, top Cover, media

Parts catalog 7-5

Assembly 2: Frame

7-6 Service Manual

Asmindex 3 3* 10 11* 13* 13* 13* 14 Part number 12G4470 12G4471 12G4473 56P1085 12G4534 56P0685 12G4464 99A1017 12G4463 12G4533 12G4460 56P1052 12G4510 12G4461 56P1092 56P0687 56P0688 56P0199 Units Description Roll, transfer Bearing, transfer Bill of material (B/M), rail (E320/E322 only) B/M, rail (E321/E323 only) Bracket, right Assembly, charge roll Spring, charge roll right Roll, charge Spring, charge roll left Bracket, left Fan, cooling (E320/E322 only) Fan, cooling (E321/E323) Spring, HVPS (6/FRU) Switch asm., power (white110V) Switch asm., power (black110V)) Switch asm., power (white220V) Switch asm., power (black220V) Bearing, left transfer

Parts catalog 7-7

Assembly 3: Fuser

7-8 Service Manual

Asmindex 31 1* 4 5* Part number 12G4488 56P1082 12G4484 12G4486 12G4493 56P1053 56P1054 56P1099 12G4495 12G4496 12G4492 12G4485 12G4487 12G4491 12G4489 12G4494 Units Description Cover, fuser (E320/E322 only) Cover, fuser (E321/E323 only) Fuser assembly, 110 V (E320/E322 only) Fuser assembly, 220 V (E320/E322 only) Roller, exit, redrive Fuser assembly, 110 V (E321/E323 only) Fuser assembly, 220 V (E321/E323 only) Parts pack, bushings/clip spring Pawl, detack (1 each) Roll assembly, idler (1 each) Roller, exit, idler (1 each) Lamp, fuser, 110 V Lamp, fuser, 220 V Roll, fuser, hot Bearing, backup roll Roll, fuser, backup

Parts catalog 7-9

Assembly 4: Main drive

7-10 Service Manual

Asmindex 41* 1* Part number 12G4500 56P0684 12G4499 56P1083 Units Description Gear assembly, drive (E320/E322) Gear assembly, drive (E321/E323) Motor, drive (E320/E322 only) Motor, drive (E321/E323)
* Order PN 99A0394 (Nyogel 744 lubricant) to be applied to gear assembly. See page 4-3 for more information. Note: PNs 12G4500 and 56P0684 differ only in the cable clamps. The cable clamps can be removed and interchanged as needed.

Parts catalog 7-11

Assembly 5: Paper feed

7-12 Service Manual

Asmindex 17 Part number 12G4481 56P1079 12G4483 56P0690 12G4541 56P1063 12G4538 12G4540 12G4477 56P1099 12G4482 12G4490 56P1099 12G4476 12G4475 12G4539 12G4480 12G4474 56P0691 Units 1 Description Assembly, sheet feed (white) Assembly, sheet feed (black) Assembly, Droll (E320/E322 only) Assembly, Droll (E321/E323 only) Clutch assembly, paper feed (E320/E322 only) Clutch assembly, paper feed (E321/E323 only) Roller, lower registration Gear, registration roller Sensor, cartridge Parts pack, bushings/clip/spring Bracket, Tray 2 connector Roll, paper feed Parts pack, bushings/clip/spring Sensor, exit Sensor, registration Bushing, registration roller Strip, Droll Roll assembly, registration Pad assembly, paper separator

Parts catalog 7-13

Assembly 6: Printhead

7-14 Service Manual

Asmindex 61* 2* 3 4* 5* 8 Part number 56P1061 56P1068 56P1087 56P1062 56P1080 12G4498 56P0686 12G4497 Units Description Cable, LSUJ5 Cable, mirror motorJ7 Assembly, printhead (E321/E323 only) Cable, cover open switchJ6 Interlock, cover (E321/E323 only) Plate, printhead (E320/E322 only) Interlock, cover sensor (E320/E322 only) Assembly, printhead (E320/E322 only)

Parts catalog 7-15

Assembly 7: Electronics

7-16 Service Manual

Asmindex Part number 12GUnits Description Card, HVPS Power cord, U.S., Canada, Brazil, Bolivia, Peru, Mexico, Saudi Arabia, Columbia, Costa Rica, Dominican Republic, Equador, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Venezuela (HV) Power cord, UK, Ireland, Iceland, Kuwait, Bahrein, Qatar, Oman, Pakistan, Yemen, Iraq, Libya, Cyprus Power cord, Paraguay, Austria, Belgium, France, Netherlands, Czech, Slovak Countries, Greece, Hungary, Finland, Norway, Sweden, Germany, Lebanon, Syria, Egypt, Jordan, Iran, Bosnia, Bulgaria, Croatia, Slovenia, Macedonia, Yugoslavia, Romania, South Africa, Poland, Russia, Turkey, Spain, Catalan, Portugal Power cord, Israel Power cord, Switzerland Power cord, South Africa Power cord, Chile, Uruguay, Italy Power cord, Denmark Cage, controller (E320/E322 only) Cage, controller (E321/E323 only) Bracket, Hn controller card (E320/E322 only) Bracket, Hn controller card (E321/E323 only)

1339528

1339529

3* 4 4

1339534 12G4504 56P1055 56P0187 56P1067

Parts catalog 7-17

Assembly 7 (cont.):

7-18 Service Manual

Assembly 7 (cont.): Electronics
Asmindex 6 6* 8 Part number 12G4501 12G4502 12G4503 56P1072 56P1073 56P1074 12G4505 56P1056 12G4506 12G4507 12G4508 56P1097 56P1098 Units 1 Description Card, controller E320 Card, controller E322 Card, controller E322 network Card, controller E321 Card, controller E323 Card, controller E323 network Cover, cage (E320/E322 only) Cover, cage (E321/E323 only) Card, engine (E320/E322 only) Card, LVPS 110 V (E320/E322 only) Card, LVPS 220 V (E320/E322 only) Card, LVPS 110 V (E321/E323 only) Card, LVPS 220 V (E321/E323 only)

Parts catalog 7-19

Assembly 8: Options

7-20 Service Manual

Asmindex Part number Units Description
Models E320/E12G4516 12G4515 12G4514 12G4513 12GBoard, motor, Tray 2 (E320/E322 only) Kit assembly, feed roller Base assembly, Tray 2 Drawer, Tray 2 (white) Droll, feed, Tray 2
Models E321/E323 (black) 12G4515 56P1090 56P1089 12G1 Kit assembly, feed roller Tray, Tray 2 Base asm., Tray 2 complete Droll, feed, Tray 2
Models E321/E323 (white) 12G4515 12G4513 56P1066 12G1 Kit assembly, feed roller Drawer, Tray 2 Base asm., Tray 2 complete Droll, feed, Tray 2

All models (exceptions noted) NS NS NS NS NS NS NS NS NS NS 56P0589 99A1752 56P0695 56P0696 56P0697 56P0698 99A1757 99A1758 99A1759 99A1 Cover, Tray 2 media 4MB SDRAM SIMM (E322 only) 8MB SDRAM DIMM 16MB SDRAM DIMM 32MB SDRAM DIMM 64MB SDRAM DIMM 2MB Flash DIMM (E323 only) 4MB Flash DIMM (E323 only) 8MB Flash DIMM (E323 only) 16MB Flash DIMM (E323 only)

Parts catalog 7-21

Assembly 8 (cont.): Options

7-22 Service Manual

Asmindex NS NS NS NS NS NS NS NS NS NS NS Part number 99A1683 99A1684 99A1685 99A1686 12G9833 12G9832 12G9831 12G9830 99A0521 99A0522 99A0523 Units 1 Description Optra Forms 2MB Flash DIMM (E323 only) Optra Forms 4MB Flash DIMM (E323 only) Optra Forms 8MB Flash DIMM (E323 only) Optra Forms 16MB Flash DIMM (E323 only) MarkNet X2011e Ethernet 10/ 100Base TX MarkNet X2012e Ethernet 10/ 100Base TX/10Baseport MarkNet X2031e Ethernet 10/ 100Base TX 3 ports MarkNet X2030t TokenRing3 ports 1MB Flash SIMM (E322 only) 2MB Flash SIMM (E322 only) 4MB Flash SIMM (E322 only)

Parts catalog 7-23

Assembly 9: Cables

E320/E322 only

NS NS NS NS NS NS NS NS NS NS NS NS NS 12G4517 12G4518 12G4519 12G4520 12G4521 12G4522 12G4523 12G4524 12G4525 12G4526 12G4527 12G4528 12GCable, HVPSJ1 Cable, input/exit sensorJ2 Cable, smartJ3 Cable, motorJ5 Cable, toner sensorJ6 Cable, controllerJ11 Cable, optionJ13 Cable, fuser lamp Cable, ground wire Cable, option Cable, cover open switchJ9 Cable, AC receptacle Cable, PSU-J12

E321/E323 only

NS* NS* NS8 NS* NS* NS* NS* NS* NS* NS* NS* 56P1057 56P1058 56P1059 56P1060 56P1061 56P1062 56P1068 56P1069 56P1081 56P1088 56PCable, HVPSJ3 Cable, input/exit sensorJ11 Cable, smart ICJ13 Cable, motorJ8 Cable, LSUJ5 Cable, cover open switchJ6 Cable, mirror motorJ7 Cable, LVPSJ1 Cable, toner sensorJ4 Cable, option trayJ15 Cable, fuser lamp

7-24 Service Manual

Assembly 10: Miscellaneous
Asmindex NS NS NS NS NS NS Part number 12G4529 12G4530 12G56P1099 56P1070 Units Description Ring, CS Clamp, mini Parts pack, screws Kit, field relocation Parts pack, bushing/clip/spring Overlay group, nonEnglish overlays

Inserting a memory card..... 44 Inserting a flash drive.... 45 Transferring photos from a memory device to the computer using the control panel.. 46 Transferring all photos from a memory card using the computer... 46 Transferring selected photos from a memory card using the computer... 47 Transferring all photos from a CD or flash drive using the computer.. 47 Transferring selected photos from a CD or flash drive using the computer.. 48 Transferring photos from a memory card to a flash drive... 48
Printing photos using the control panel...49
Printing photos stored on a memory device using the proof sheet... 49 Printing all photos..... 50 Printing photos by number.... 50 Printing photos by date range.... 51 Printing photos using color effects.... 51 Printing photos from a digital camera using DPOF... 52 Using a PictBridge-enabled digital camera to control printing photos... 52
Printing photos using the computer....53
Viewing / Printing photos from the Photo Library.... 53 Printing photos from a media device using the computer... 54 Printing Photo Packages.... 54
Creating photo projects....54
Creating Photo Greeting Cards.... 54 Creating a Photo Slideshow.... 55 Printing an image as a multiple-page poster.... 56

Copying....57

Making a copy.....57 Adjusting copy quality....57
Copying photos.....58 Making borderless copies using the control panel...58 Making a copy lighter or darker....59 Collating copies using the control panel....59 Repeating an image on one page....60 Enlarging or reducing an image....60 Copying a document using the computer...61 Copying a photo using the computer....62

Scanning....63

Scanning a document....63 Scanning to a computer over a network....63 Scanning a document using the computer...64 Scanning text for editing....64 Scanning images for editing....65 Scanning a photo to the Photo Library....65 Scanning multiple photos at one time using the computer...65 Scanning documents or images for e-mailing...66 Removing wavy patterns from scanned photos, magazines, or newspapers..66 Customizing scan settings using the computer...67

Faxing.....68

Sending a fax using the software....68 Receiving a fax automatically...69

Note: If your printer supports Macintosh operating systems, see the Mac Help:
2 Click View User's Guide (including Setup

Troubleshooting).

3 Click Yes.
An icon of the User's Guide appears on your desktop, and the User's Guide appears on the 1 From the Finder desktop, double-click the Lexmark screen. 3500-4500 Series folder. You can also find this document on the Lexmark Web 2 Double-click the printer Help icon. site at www.lexmark.com.
Description The Help gives you instructions for using the software, if your printer connects to a computer. Where to find While in any Lexmark software program, click Help, Tips Help, or Help Help Topics.

Lexmark Solution Center

The Lexmark Solution Center software is included on To access the Lexmark Solution Center: your CD. It installs with the other software, if your printer 1 Click Start Programs or All Programs connects to a computer. Lexmark 3500-4500 Series.
2 Select Lexmark Solution Center. Customer support
Description Where to find (North America) Where to find (rest of world) Telephone numbers and support hours vary by country or region. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.
Telephone support Call us at US: 1-800-332-4120 MondayFriday (8:00 AM11:00 PM ET) Saturday (Noon6:00 PM ET)

Canada: 1-800-539-6275

Note: For additional information about English MondayFriday (8:00 AM contacting Lexmark, see the printed 11:00 PM ET) warranty that shipped with your printer. Saturday (Noon6:00 PM ET) French MondayFriday (9:00 AM7:00 PM ET) MondayFriday (8:00 AM8:00 PM ET)

Mexico: 001-888-377-0063

Note: Support numbers and times may change without notice. For the most recent phone numbers available, see the printed warranty statement that shipped with your printer. E-mail support For e-mail support, visit our Web site: www.lexmark.com. E-mail support varies by country or region, and may not be available in some instances. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer.
Click CUSTOMER SUPPORT. Click Technical Support. Select your printer family. Select your printer model. From the Support Tools section, click eMail Support. Request.
6 Complete the form, and then click Submit

Limited Warranty

Description Limited Warranty Information Lexmark International, Inc. furnishes a limited warranty that this printer will be free of defects in materials and workmanship for a period of 12 months after the original date of purchase. Where to find (US) To view the limitations and conditions of this limited warranty, see the Statement of Limited Warranty included with this printer, or set forth at www.lexmark.com. Where to find (rest of world) Warranty information varies by country or region. See the printed warranty that shipped with your printer.

Press 1 2

Start Color Start a color copy, scan, or photo print job, depending on which mode is selected. Start Black Start a black-and-white copy, scan or photo print job, depending on which mode is selected.

Using the Copy menu

To access and navigate the Copy menu:
1 From the control panel, press Copy Mode.
The copy default screen appears.
2 If you do not want to change a setting, press Start Color or Start Black. 3 If you want to change a setting, press 4 Press 5 Press. 6 Press 7 Press.
Note: Pressing selects a setting. An * appears next to the selected setting. or repeatedly until the submenu item you want or the setting you want appears. or.
repeatedly until the menu item you want appears.
8 To go into additional submenus and settings, repeat step 6 and step 7 as needed. 9 If necessary, press
repeatedly to return to the previous menus and make other setting selections.
10 Press Start Color or Start Black.

Use this Copies* Resize*

To Specify how many copies to print.
Specify the percentage for enlarging or reducing the original copy. Specify a specific copy size. Create a multiple-page poster.
Adjust the brightness of a copy. Adjust the quality of a copy. Specify the size and type of the paper loaded. Choose how many copies of an image to print on a page. Print one or more copies in the correct order. Choose how many pages to print on a page. Specify the size of the original document. Specify the type of the original document.
Lighter / Darker* Quality* Paper Setup Repeat Image* Collate N-Up* Original Size* Original Type*
* Temporary setting. For information on saving temporary and other settings, see Saving settings on page 25.

Using the Scan menu

To access and navigate the Scan menu:
1 From the control panel, press Scan Mode.
The scan default screen appears.

2 Press

repeatedly until the scan destination you want appears.
3 If you do not want to change a setting, press Start Color or Start Black. 4 If you want to change a setting, press 5 Press 6 Press. 7 Press 8 Press.
9 To go into additional submenus and settings, repeat step 7 and step 8 as needed. 10 If needed, press
11 Press Start Color or Start Black.
Use this Quality* Original Size*
To Adjust the quality of a scan. Specify the size of the original document.
Using the Photo Card menu
1 If necessary, press Photo Card, or insert a memory card or a flash drive into the printer. 2 Press 3 Press. 4 Press 5 Press.
Note: Pressing selects a setting. An * appears next to the selected setting. or repeatedly until the submenu item you want or the setting you want appears. or repeatedly until the menu item you want appears.

Note: Use only the USB cable that came with the digital camera.
b Insert the other end of the cable into the PictBridge port on the front of the printer.
Note: The PictBridge port is marked with the PictBridge symbol.
The message, PictBridge camera detected. Press display.
to change settings. appears on the
2 Press 3 Press. 4 Press 5 Press.
repeatedly until the submenu item you want or the setting you want appears.

Note: Pressing

selects a setting. An * appears next to the selected setting.
Menu Item Paper Setup1, 2 Photo Size1, 2 repeatedly to return to the previous menus and make other setting selections. Action Specify the size and type of paper loaded. Specify the size of printed photos. Note: If you did not specify the photo size beforehand in your digital camera, the default photo sizes are:
4 x 6 (if Letter is your default Paper Size) 10 x 15 cm (if A4 is your default Paper Size, and your country is not

Japan)

L (if A4 is your default Paper Size, and your country is Japan)

Layout1 Quality1

Center one photo on a page, or specify the number of photos to print on a page. Adjust the quality of printed photos.
Setting will return to factory default setting when the PictBridge-enabled digital camera is removed.

Using the Settings menu

1 From the control panel, press Settings. 2 Press
or repeatedly until the menu item you want appears.
3 Press. 4 Press 5 Press.
Note: When you choose a value selection, an * appears next to the selected setting. or repeatedly until the submenu item you want or the setting you want appears.
From here Maintenance repeatedly to return to the previous menus and make other selections. You can Select:
Ink Level to view the ink level of the color cartridge. Press
to view the ink level of the black (or photo) cartridge.
Clean Cartridges to clean the print cartridge nozzles. For more
information, see Cleaning the print cartridge nozzles on page 72.

Using Printing Preferences
Opening Printing Preferences
Printing Preferences is the software that controls the printing function when the printer is connected to a computer. You can change the settings in Printing Preferences based on the type of project you want to create. You can open Printing Preferences from almost any program:
1 With a document open, click File

Print.

2 From the Print dialog, click Properties, Preferences, Options, or Setup.
Using the Printing Preferences tabs
All of the print settings are on the three main tabs of the Printing Preferences software: Quality/Copies, Paper Setup, and Print Layout. Tab Quality/Copies Choices
Select a Paper Type setting of Use printer sensor

or Use my choice.

Select a Quality/Speed setting of Automatic, Quick

Print, Normal, or Photo.

Select to print in black and white instead of color. Specify the number of copies to print. Select to collate the job. Specify to print the last page of the job first.

Tab Paper Setup

Choices
Select a Paper Size for Paper, Envelope, Banner, or

Borderless.

Select an Orientation of Portrait or Landscape.

Print Layout

Select a Layout of Normal, Banner, Mirror, N-up,
Poster, Booklet, or Borderless.
Select a duplexing preference on how the sheets are

flipped.

Using the Save Settings menu
From the Save Settings menu, you can name and save the current Printing Preferences settings for future use. You can save up to six custom settings.

Using the I Want To menu

The I Want To menu contains a variety of task wizards (printing a photo, an envelope, a banner, a poster, or printing on both sides of the paper) to help you select the correct print settings for a project.

Using the Options menu

Use the Options menu to make changes to the Quality Options, Layout Options, and Printing Status Options settings. For more information on these settings, open the tab dialog from the menu, and then click the Help button on the dialog. The Options menu also provides direct links to different parts of the Solution Center as well as software version information.

transparency as it exits, and allow it to dry to avoid ink smudging.
Load up to 10 iron-on transfers
You follow the loading instructions that came with the iron-on

transfers.

The print side of the transfers faces you. The transfers are loaded in the center of the paper support. The paper guides rest against the edges of the transfers.
Note: For best results, load transfers one at a time. 25 greeting cards 25 index cards 25 photo cards 25 postcards
The print side of the cards faces you. The cards are loaded in the center of the paper support. The paper guides rest against the edges of the cards.
Note: Photo cards require more drying time. Remove each photo card as it exits, and allow it to dry to avoid ink smudging. 100 sheets of custom-size paper
The print side of the paper faces you. The paper size fits within these dimensions:

Width:

76.2215.9 mm 3.08.5 inches

Length:

127.0355.6 mm 5.017.0 inches The paper is loaded in the center of the paper support. The paper guides rest against the edges of the paper.
Load up to 20 sheets of banner paper
You remove all the paper from the paper support before loading the

banner paper.

You tear off only the number of pages needed to print the banner. You place the required stack of banner paper on the top cover. The leading edge of the banner paper feeds into the printer first. The paper is loaded in the center of the paper support. The paper guides rest against the edges of the paper.
Loading original documents on the scanner glass
You can scan and then print photos, text documents, magazine articles, newspapers, and other publications. You can scan a document for faxing.
1 Make sure the computer and the printer are on. 2 Open the top cover.
3 Place the original document or item facedown on the scanner glass in the upper left corner.
4 Close the top cover to avoid dark edges on the scanned image.

Printing

Printing a document
1 Load paper. 2 With a document open, click File

camera detected. Press messages on page 94. made from the camera. to change settings. If any other message appears, see Error
Values selected within the menu items are the settings used for Pictbridge printing if no explicit selection is 3 Follow the instructions in the camera documentation to select and print photos.
Note: If the printer is turned off while the camera is connected, you must disconnect and then reconnect the camera.
Printing photos using the computer
Note: To print photos or images from a Web page, see Printing photos or images from a Web page on page 40.
Viewing / Printing photos from the Photo Library
1 From the desktop, double-click the Lexmark Imaging Studio icon. 2 Click View / Print Photo Library. 3 Click to select the photo(s) you want to print. 4 From the Imaging Studio taskbar located at the bottom of the screen, click Photo Prints. 5 From the Quality drop-down list, select a copy quality. 6 From the Paper Size in Printer drop-down list, select the paper size. 7 To select multiple prints of a photo, or to select photo sizes other than 4 x 6 in. (10 x 15 cm), select the options
you want in the table. Use the drop-down list in the last column to view and select other sizes.
8 Click Print Now in the bottom right corner of the screen.
Printing photos from a media device using the computer
2 Insert a CD or media device into the computer. a If you are using Windows XP or Windows Vista, a What do you want Windows to do? screen appears.
b If you are using Windows 2000: 1 From the desktop, double-click the Lexmark Imaging Studio icon. 2 Click Transfer Photos. 3 Click Select photos to print. 4 To print all photos, click Print. 5 To print selected photos, click Deselect All. 6 Click to select the photo(s) you want to print. 7 Click Print. 8 From the Quality drop-down list, select a copy quality. 9 From the Paper Size in Printer drop-down list, select the paper size. 10 To select multiple prints of a photo, or to select photo sizes other than 4 x 6 in. (10 x 15 cm), select the options

drop-down list.

6 If you want to loop (replay) the slideshow, click Yes. 7 Click View Show at the bottom of the right pane. The slideshow is displayed. Click Exit Slideshow on the
Slideshow viewer to close the slideshow.
8 From the Share tab, click Save your slideshow if you want to save the slideshow to the My Pictures directory. 9 Enter a name in the File Name area of the dialog. 10 Click Save.
11 From the Share tab, click Print your slideshow if you want to print your slideshow. 12 From the Quality drop-down list, select a copy quality. 13 From the Paper Size in Printer drop-down list, select the paper size. 14 To select multiple prints of a photo, or to select photo sizes other than 4 x 6 in. (10 x 15 cm), select the options

15 Click Print Now.

Printing an image as a multiple-page poster
1 Load paper. 2 From the desktop, double-click the Lexmark Imaging Studio icon. 3 From the Printing Creative Tasks area of the Welcome screen, click Poster. 4 If you are scanning a photo: a Place the photo facedown on the scanner glass. b Click File Add Photo from Scanner. 5 If you are not scanning a new item, open the folder that contains your photo. 6 Drag the photo to the Print a Multi-Page Poster preview area of the screen. 7 Click Next Step at the bottom of the left pane. 8 From the Paper size to print poster on drop-down list, select a paper size. 9 From the Print Quality for poster drop-down list, select the print quality. 10 From the Poster Size drop-down list, select the poster size. 11 If you want to rotate the poster so that it fits better on the printed pages, click Rotate 90 degrees. 12 Click Print Now in the bottom right corner of the screen.

Copying

Note: If you want to customize copy settings, see Using the Copy menu on page 19.

Making a copy

1 Load paper. 2 Load an original document facedown on the scanner glass. 3 From the control panel, press Copy Mode. 4 Press Start Color or Start Black.

Adjusting copy quality

8 Click OK to save the settings.

Maintaining the printer

Changing print cartridges
Removing a used print cartridge
1 Make sure the printer is on. 2 Lift the scanner unit.
The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
3 Press down on the cartridge carrier lever to raise the cartridge carrier lid.
4 Remove the used print cartridge.
Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge.
Installing print cartridges
1 If you are installing new print cartridges, remove the sticker and tape from the back and bottom of the cartridges.
Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges.
2 Press down on the cartridge carrier levers to raise the cartridge carrier lids.
3 Insert the black cartridge or the photo cartridge in the left carrier. Insert the color cartridge in the right carrier.

4 Close the lids.

5 Close the scanner unit, making sure to keep your hands out from underneath the scanner unit.
The control panel display will prompt you to load paper and press
to print an alignment page.
Note: The scanner unit must be closed to start a new scan, print, copy, or fax job.
Achieving better print quality

Improving print quality

If you are not satisfied with the print quality of a document, make sure you:
Use the appropriate paper for the document. If you are printing photos or other high quality images, for best
results use Lexmark Premium Photo Paper or Lexmark Photo Paper.
Use a paper that is a heavier weight or bright white. Select a higher print quality.
If the document still does not have the print quality you want, follow these steps:
1 Align the print cartridges. For more information, see Aligning print cartridges on page 72.
If print quality has not improved, continue to step 2.
2 Clean the print cartridge nozzles. For more information, see Cleaning the print cartridge nozzles on
page 72. If print quality has not improved, continue to step 3.
3 Remove and reinsert the cartridges. For more information, see Removing a used print cartridge on page 70
and Installing print cartridges on page 70. If print quality has not improved, continue to step 4.
4 Wipe the print cartridge nozzles and contacts. For more information, see Wiping the print cartridge nozzles and
contacts on page 73. If print quality is still not satisfactory, replace the cartridge. For more information, see Ordering supplies on page 74.
Aligning print cartridges
1 Load plain paper. 2 From the control panel, press Settings. 3 Press 4 Press. 5 Press 6 Press.
An alignment page prints. If you aligned the cartridges to improve print quality, print your document again. If print quality has not improved, clean the print cartridge nozzles. or repeatedly until Align Cartridges appears. or repeatedly until Maintenance appears.

Cleaning the print cartridge nozzles
1 Load plain paper. 2 Press Settings. 3 Press 4 Press.
or repeatedly until Maintenance appears.

5 Press 6 Press.

repeatedly until Clean Cartridges appears.
A page prints, forcing ink through the print cartridge nozzles to clean them.
7 Print the document again to verify that the print quality has improved. 8 If print quality has not improved, try cleaning the nozzles up to two more times.
Wiping the print cartridge nozzles and contacts
1 Remove the print cartridges. 2 Dampen a clean, lint-free cloth with water. 3 Gently hold the cloth against the nozzles for about three seconds, and then wipe in the direction shown.
4 Using another clean section of the dampened cloth, gently hold the cloth against the contacts for about three
seconds, and then wipe in the direction shown.
5 With another clean section of the dampened cloth, repeat step 3 and step 4. 6 Let the nozzles and contacts dry completely. 7 Reinsert the print cartridges. 8 Print the document again. 9 If the print quality does not improve, clean the print nozzles. For more information, see Cleaning the print
cartridge nozzles on page 72.
10 Repeat step 9 up to two more times. 11 If print quality is still not satisfactory, replace the print cartridges.
Preserving the print cartridges
Keep a new cartridge in its packaging until you are ready to install it. Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container. The
cartridges do not print correctly if left exposed for an extended period of time.
Keep the photo cartridge in its own storage unit when not in use.
Cleaning the scanner glass
1 Dampen a clean, lint-free cloth with water. 2 Gently wipe the scanner glass clean.
Note: Make sure all ink or corrective fluid on a document is dry before placing the document on the scanner glass.

Ordering supplies

Ordering print cartridges
Lexmark 3500-4500 Series models (except Lexmark 3580 and Lexmark 4580) Item Black cartridge Black cartridge2 High yield black cartridge Color cartridge Color cartridge2 High yield color cartridge Photo cartridge

Part number 23A 24A 31

Average cartridge standard page yield is up to500 Not applicable
Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711 (FDIS). Licensed Return Program Cartridge
Lexmark 3580 and Lexmark 4580 models
Item Color cartridge Black cartridge Photo cartridge

Part number 31

Ordering paper and other supplies

Note: If Paper/Photo Size Error appears, press to clear the error message.

4 Press

5 Press 6 Press. 7 Press 8 Press. 9 Press 10 Press. 11 Press 12 Press. 13 Press
repeatedly until Photo Size appears.
repeatedly until 4 x 6 in. or 10 x 15 cm appears.
repeatedly until Paper Setup appears.
repeatedly until Paper Size appears.
repeatedly until 10 x 15 cm appears.
14 Press. 15 Press Start Color or Start Black.

Check paper

results use Lexmark photo papers.
Use a paper that is a heavier weight or bright white.
Select a higher print quality
1 Depending on your print job, press Copy Mode, Scan Mode, or Photo Card. 2 Press 3 Press 4 Press. 5 Press 6 Press.

Check print cartridges

2 Clean the print cartridge nozzles. For more information, see Cleaning the print cartridge nozzles on page 72.
If print quality has not improved, continue to step 3.
3 Remove and reinsert the print cartridges. For more information, see Removing a used print cartridge on
page 70 and Installing print cartridges on page 70. If print quality has not improved, continue to step 4.
4 Wipe the print nozzles and contacts. For more information, see Wiping the print cartridge nozzles and contacts
on page 73. If print quality is still not satisfactory, replace the print cartridges. For more information, see Ordering supplies on page 74.
Poor text and graphic quality
Blank pages Dark print Faded print Incorrect colors Light and dark bands in print
Skewed lines Smudges Streaks White lines in print
Review steps to improve print quality
See Improving print quality on page 82.
Remove sheets as they are printed
To avoid ink smudging when you are working with the following media, remove each sheet as it exits, and allow it to dry:
Documents with graphics or images Photo paper Heavyweight matte or glossy paper Transparencies Labels Envelopes Iron-on transfers
Note: Transparencies may take up to 15 minutes to dry.
Use a different brand of paper
Each paper brand accepts ink differently and prints with color variations. If you are printing photos or other high-quality images, for best results use Lexmark Premium Photo Paper or Lexmark Photo Paper.

Check paper condition

Use only new, unwrinkled paper.
Software may not be installed correctly. For more information, see Removing and reinstalling the software on page 100.
Poor quality at the edges of the page
Check minimum print settings
Unless you are using the borderless feature, use these minimum print margin settings:
Left and right margins: 6.35 mm (0.25 in.) for letter size paper 3.37 mm (0.133 in.) for all paper sizes except letter Top margin: 1.7 mm (0.067 in.) Bottom margin: 12.7 mm (0.5 in.)

Low Off (<1 W Off) The product is plugged into a wall outlet, the power switch not applicable is turned off, and the product is in the lowest possible power consumption mode. Off The product is plugged into a wall outlet, but the power switch is turned off. 0.3
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values.

Power Saver

This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity. The Power Saver Mode is automatically engaged after this product is not used for a specified period of time, called the Power Saver Timeout. Factory default Power Saver Timeout for this product (in minutes): 60

Off mode

If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption, disconnect the power supply cord from the wall outlet.

Total energy usage

It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.
End-user license agreement*
Opening this package, installing the printing device software, or using the print cartridges inside, confirms your acceptance of the following license/agreement: The patented print cartridges contained inside are licensed for a single use only and is/are designed to stop working after delivering a fixed amount of ink. A variable amount of ink will remain in the cartridge when replacement is required. After this single use, the license to use the print cartridge terminates, and the used cartridge must be returned only to Lexmark for remanufacturing, refilling or recycling. If you do not accept the terms of this single use license/agreement, return this product in its original packaging to your point of purchase. A replacement cartridge sold without these terms is available at www.lexmark.com. * Products within the XX80 Series (including but not limited to Models X1380, X1480, X1580, X2580, X3580, and X4580) are not subject to this license agreement.

error left cartridge error 97 left cartridge incorrect 97 left cartridge missing 97 memory full 97 no images have been selected 98 no photo/paper size selection has been made 98 no proof sheet information 98 no valid photo image files detected 98 only one photo enhancement may be chosen at a time 98 only one photo/size selection can be chosen at a time 98 photo ink low 94 photo size error 99 PictBridge communications error 99 please remove the camera card 99 problem reading memory card 99 right cartridge error 97 right cartridge incorrect 97 right cartridge missing 97 some photos removed from card by host 99 E-mail button 27 e-mailing an image 66
glossy paper, loading 34 greeting cards loading 36 printing 42
heavyweight matte paper, loading 34 high-quality graphics, printing 39 How To tab 29
I Want To menu 31 images e-mailing 66 improving print quality 72 incorrect language appears on display 77 index cards loading 36 printing 42 information, finding about printer 9 ink levels seem incorrect 85 ink levels seem to go down quickly 86 ink levels, checking 28 ink, ordering 28 inserting flash drives 45 memory cards 44 PictBridge-enabled digital camera 52 installing print cartridges 70 printer on a network 14 printer software 100 internal wireless print server installing 14 iron-on transfers, loading 36
factory default settings, resetting to 99 fax receiving automatically 69 Fax button 27 faxing using the software 68 finding information about printer 9 MAC address 15 publications 9 Web site 9 flash drive inserting 45 printing files from 43 printing photos using the proof sheet 49 transferring all photos using the computer 47 transferring selected photos using the computer 48
landscape orientation, selecting 30 language changing 77 last page first 41 layout, selecting 30 left cartridge error 97 left cartridge incorrect 97 left cartridge missing 97 Lexmark Imaging Studio buttons Copy 27 E-mail 27 Fax 27 Photo Greeting Cards 27 Photo Packages 27 Scan 27 Slideshow 27 Transfer Photos 27 using 27 View / Print Photo Library 27 Lexmark Imaging Studio, using 27 loading banner paper 37 custom-size paper 36 documents on the scanner glass 37 envelopes 35 glossy paper 34 greeting cards 36 heavyweight matte paper 34 index cards 36 iron-on transfers 36 labels 35 paper 34 photo cards 36 photo paper 34 photos on the scanner glass 37 postcards 36 transparencies 35