510 Series Color Jetprinter

Users Guide for Windows

Setup troubleshooting
A checklist to find solutions to common setup problems.

Printer overview

Learn about the printer parts and the printer software.

Printing ideas

How to print several projects on various types of paper.

Maintenance

Caring for your cartridges and ordering supplies.

General troubleshooting

Error messages, print quality problems, paper jams, and much more.

February 2004

www.lexmark.com

Edition: February 2004

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In the United Kingdom and Eire, call +44 (0)044. In other countries, contact your point of purchase. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the users responsibility. Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Color Jetprinter is a trademark of Lexmark International, Inc. Other trademarks are the property of their respective owners. 2004 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense.

Contents

Chapter 1: Printer overview... 5
Understanding the printer parts... 5 Understanding the printer software... 6
Chapter 2: Printing ideas... 10
Printing on plain paper... 10 Printing photos... 11 Printing on premium or coated paper... 13 Printing on both sides of a sheet of paper.. 14 Printing cards.... 17 Printing envelopes... 18 Printing color images in black and white.. 20 Printing a booklet... 22 Printing labels.... 25 Printing handouts.... 27 Printing a poster... 29 Printing iron-on transfers... 32 Printing transparencies... 34 Printing your document in reverse order.. 36 Printing a banner... 38 Printing on custom size paper... 40
Chapter 3: Maintenance... 42
Replacing the print cartridges... 42 Aligning the print cartridges... 45 Improving print quality.... 45 Preserving the print cartridges... 47 Ordering supplies.... 48

Contents 3

Chapter 4: Setup troubleshooting... 49
Troubleshooting checklist.... 49 Solving printer software installation problems... 50
Chapter 5: General troubleshooting.. 53
Understanding error messages and flashing lights.. 53 Resolving unsuccessful or slow printing.. 54 Clearing paper misfeeds or jams... 56 Solving print quality problems... 58 Solving specialty media problems... 60

4 Select a paper type:

a b From Print Properties dialog box, select the Paper Setup tab. From the Type area, select Photo/Glossy Paper or Coated Paper.

5 Select a paper size:

a b From Print Properties dialog box, select the Paper Setup tab. From the Paper Size menu, select the correct size. For more information about printing on custom size paper, see Printing on custom size paper on page 40.

6 Click OK.

Printing photos 12
Step 3: Print your photos
Click OK. Note: To prevent smudging, remove each photo as it exits the printer, and then let it dry before stacking.
Printing on premium or coated paper
You can load up to 100 pages of premium paper at a time, depending on the thickness of the paper.
Step 1: Load the premium or coated paper
If your paper includes instructions, read them carefully. Load the premium paper vertically against the right side of the paper support.
If there is a special mark on the paper, make sure the mark is facing away from you. Do not force the paper into the printer. Note: Squeeze and slide the paper guide to the left side of the paper.If you are using letter
size paper, adjusting the paper guide may not be necessary.
Printing on premium or coated paper 13
a b From Print Properties dialog box, select the Paper Setup tab. From the Type area, select Plain Paper.
Click OK. Note: The paper exit tray holds up to 25 sheets of premium paper. If you want to print more than 25 pages, remove the first 25 sheet, before you continue printing.
Printing on both sides of a sheet of paper
You can conserve paper by printing on both sides. Load up to 100 sheets of paper at a time, depending on the thickness of the paper.
Printing on both sides of a sheet of paper 14
Do not force the paper into the printer. Make sure the print side is facing you. Squeeze and slide the paper guide to the left side of the paper.
Note: If you are using letter size paper, adjusting the paper guide may not be necessary. Note: For the best print quality, use a heavier weight paper.
2 From the Print dialog box, click Properties, Preferences, or Options.

2 From the Print dialog box, click Properties, Preferences, or Options. 3 Select a paper type:
a b From Print Properties dialog box, select the Paper Setup tab. From the Type area, select Envelope.

Printing envelopes 19

4 Select an envelope size:
a b From Print Properties dialog box, select the Paper Setup tab. From the Envelope Size menu, select the correct size. For more information about printing on custom size paper, see Printing on custom size paper on page 40.
5 Select the orientation:
a b From Print Properties dialog box, select the Paper Setup tab. From the Orientation area, select Landscape.
Note: Many software programs are designed to override the settings in Paper Setup. Make sure landscape orientation is selected in your software program.
Step 3: Print your envelopes
Click OK. Note: The paper exit tray holds up to 10 envelopes. If you want to print more than 10 envelopes, remove the first 10 from the paper exit tray before the others print.
Printing color images in black and white
You can load up to 100 sheets of paper at a time, depending on the thickness of the paper. Printing color images in black helps to conserve ink in your color print cartridge.
Make sure the print side is facing you.
Printing color images in black and white 20
2 From the Print dialog box, click Properties, Preferences, or Options. 3 To print color images in black and white:
a b c From Print Properties dialog box, select the Quality/Copies tab. Select Print Color Images in Black and White. Click OK.
4 Further customize your document following the steps for your paper type.
Click OK. Note: The paper exit tray holds up to 50 sheets of plain paper. If you want to print more, remove the first 50 sheets from the paper exit tray before the others print.
Printing color images in black and white 21

Printing a booklet

You can print and bundle your document to make a booklet. You can load up to 100 sheets of paper at a time, depending on the thickness of the paper.

a b From Print Properties dialog box, select the Quality/Copies tab. From the Quality/Speed area, select Normal.

Printing labels 26

Step 3: Print your labels
Click OK. Note: The paper exit tray holds up to 10 sheets of labels. If you want to print more than 10 sheets, remove the first 10 sheets from the paper exit tray before the others print.

Printing handouts

You can conserve paper by printing handouts, or multiple page images, on a single sheet of paper. Load up to 100 sheets of paper at a time, depending on the thickness of the paper.
Make sure the print side is facing you. Do not force the paper into the printer.

Printing handouts 27

Squeeze and slide the paper guide to the left side of the paper.
2 From the Print dialog box, click Properties, Preferences, or Options. 3 Select a print layout:
a b c d From Print Properties dialog box, select the Print Layout tab. From the Layout area, select N-up. Select the number of pages (two, three, four, or eight) you want to print on a single sheet of paper. If you want to print a border around each page image, select Print Page Borders.
4 To print on both sides of the paper:
a b c From Print Properties dialog box, select the Print Layout tab. From the Duplexing area, select Two-Sided. Select Side Flip or Top Flip binding. If you select Side Flip, the pages of your document turn like the pages of a magazine. If you select Top Flip, the pages turn like the pages of a legal pad.

5 Click OK.

Printing handouts 28
Step 3: Print your handouts
Click OK. If you formatted your handouts to print on one side of the page, you are finished. If you formatted your handouts to print on both sides of the page, continue printing your handouts.
1 After the first half of your handouts prints, your printer software prompts you to reload the
paper. Insert the paper and reloading instruction page with the printed side facing away from you and the arrows pointing down into the paper support.

Printing a poster

You can enlarge a single page image to print on multiple pages. For example, you can enlarge a photograph to print as a four-, nine-, or 16-page poster. Print up to 100 sheets of paper at a time, depending on the thickness of the paper.

Printing a poster 29

2 From the Print dialog box, click Properties, Preferences, or Options

Printing a poster 30

3 Select a print quality:
a b From Print Properties dialog box, select the Quality/Copies tab. From the Quality/Speed area, select Normal. Note: Higher print quality settings result in better print quality, but may take longer to print.
a b From Print Properties dialog box, select the Print Layout tab. From the Layout area, select Poster.

5 Select your poster size:
a b Select the size of your poster: 2 x 2 (four pages total), 3 x 3 (nine pages total), or 4 x 4 (16 pages total). Select Print Crop Marks if you want help cutting the edges of your pages.
6 If you need to reprint a selection of pages:
a Click Select Pages To Print. The pages that are not going to print have a circle and a bar symbol over the number and are shaded. Select or clear each page by clicking it. b Click OK.

7 Click OK.

Step 3: Print your poster

Assemble your poster

1 On each printed page, trim the white edges from two adjacent sides.
For example, trim the white edge from the top and left sides of each page.
Printed pages with the white edge trimmed from two adjacent sides Trimmed edges

Untrimmed edges

Printing a poster 31
2 Arrange the pages so that every trimmed edge overlaps an untrimmed edge (the white edge). 3 Tape the backs of the pages together. 4 To complete your poster, trim any remaining white edges.
Printing iron-on transfers
You can load up to 100 iron-on transfers at a time, depending on the thickness of the transfers. You may want to print on plain paper before loading your iron-on transfers. Note: For best results, load one iron-on transfer at a time.
Step 1: Load the iron-on transfers
If your iron-on transfers include instructions, read them carefully. Load the iron-on transfers vertically against the right side of the paper support.
Make sure the print side (blank side) is facing you. Do not force the iron-on transfers into the printer.
Printing iron-on transfers 32
Squeeze and slide the paper guide to the left side of the iron-on transfers.
Note: If you are using letter size iron-on transfers, adjusting the paper guide may not be necessary.
a b From Print Properties dialog box, select the Quality/Copies tab. From the Quality/Speed area, select Normal or Better.
a b From Print Properties dialog box, select the Paper Setup tab. From the Type area, select Iron-on Transfer.
5 If your software program does not have mirror or iron-on settings, select a print layout:
a b From Print Properties dialog box, select the Print Layout tab. From the Layout area, select Mirror.
Step 3: Print your iron-on transfer
Click OK. Note: To prevent smudging, remove each iron-on transfer as it exits the printer, and then let it dry before stacking.
Printing iron-on transfers 33

Printing transparencies

You can load up to 50 transparencies at a time, depending on the thickness of the transparencies.
Step 1: Load the transparencies
Use transparencies designed for inkjet printers. If your transparencies include instructions, read them carefully. Load the transparencies vertically against the right side of the paper support.

a b From Print Properties dialog box, select the Print Layout tab. From the Layout area, select Banner.

8 Click OK.

Step 3: Print your banner
Printing on custom size paper
You can load up to 100 sheets of custom size paper at a time, depending on the thickness of the paper.
Step 1: Load the custom size paper
Make sure your paper size fits within these dimensions: Width: 76 to 216 mm (3 to 8.5 in.) Length: 127 to 432 mm (5 to 17 in.)
Load the paper vertically against the right side of the paper support.
Printing on custom size paper 40
2 From the Print dialog box, click Properties, Preferences, or Options. 3 Create a custom paper size:
a b From Print Properties dialog box, select the Paper Setup tab. From the Paper Size menu, select Custom Size. A dialog box displays on the screen. c d e From the Units area, select Millimeters or Inches. Type the dimensions for your custom paper size. Click OK.
4 Continue to customize your document based on your paper type.
Printing on custom size paper 41

3 Maintenance

Replacing the print cartridges
The Lexmark 510 Series uses the following cartridges:
Item: Color cartridge Black cartridge Part number: 26 or or 17
Note: You can use the printer with just a color cartridge or just a black cartridge. For information about ordering supplies, see page 48.
Removing the used cartridges
1 Make sure the power light is on. 2 Raise the front cover.
The cartridge carrier moves to the loading position, unless the printer is busy.

Maintenance 42

3 Squeeze the tabs on the cartridge lids, then lift the lids.
4 Remove the used cartridges. Store them in an airtight container or dispose of them properly.
Installing the cartridges
1 If you are installing new cartridges, remove the sticker and transparent tape from the back
and bottom of the cartridges.
Warning: Do not touch or remove the gold contact areas on the back and bottom of the cartridges.
Replacing the print cartridges 43
2 Insert the color cartridge in the left carrier. Insert the black cartridge in the right carrier.
Note: To extend the life of your color cartridge and improve printing speed, install a black cartridge along with the color cartridge.

3 Snap the lids closed.

4 Close the front cover.
Note: The front cover must be closed to start a print job.
Specifying cartridge settings in the printer software
Before you specify the print cartridge settings in the printer software, install the cartridges. For help, see Installing the cartridges on page 43.
1 Open the LSC. For help, see Lexmark Solution Center on page 8. 2 From the Maintenance tab, click Install a new print cartridge.
Replacing the print cartridges 44
3 Select the type of cartridge you installed.

Note: Specify whether the cartridge is a new cartridge or an old cartridge (one that has been used before). If an old cartridge is incorrectly identified as New Cartridge in the Lexmark Solution Center, ink levels may be incorrect.
4 Click OK or Next. 5 If you installed a new cartridge, continue with Aligning the print cartridges.
Aligning the print cartridges
Typically, you only align print cartridges after installing or replacing a cartridge. However, you may also need to align cartridges when: Characters are not properly formed or are not aligned at the left margin. Vertical, straight lines are wavy.

To align the cartridges:

1 Load plain paper. 2 Open the Lexmark Solution Center. For help, see page 8. 3 From the Maintenance tab, click Align to fix the blurry edges. 4 Click Print.
The Alignment page prints.
5 Find the number under the darkest arrow for each alignment group. 6 Use the up and down arrows in the Align Cartridges dialog box to select the number that
matches the darkest arrow on the printed page for each alignment group.
If the alignment page does not print, make sure you have completely removed the sticker and transparent tape from both cartridges. For help, see Installing the cartridges on page 43.

Improving print quality

If you are not satisfied with the print quality of your document, make sure you: Use the appropriate paper for the document. For example, use photo paper if you are printing a photo. Use paper that is a heavier weight, bright white, or coated.
Aligning the print cartridges 45
Select a higher print quality: 1 From your software program, click File The Print dialog box appears. From the Print dialog box, click Properties, Preferences, or Options. From the Quality/Speed area, select Better or Best. Print.
If your document still does not have the print quality you want, follow these steps:
1 Reinsert the print cartridges:
a b c d Remove the print cartridges. For help, see Removing the used cartridges on page 42. Insert the print cartridges. For help, see Installing the cartridges on page 43. Print your document again. If print quality has not improved, continue with step 2.
2 Clean the print nozzles:
a b c d e Load paper. For help, see Step 1: Load the paper on page 10. Open the Lexmark Solution Center. For help, see page 8. Click the Maintenance tab. From the Maintenance tab, click Clean to fix horizontal streaks. Click Print. A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles. f g Print your document again to verify that your print quality has improved. If you are not satisfied with your print quality, continue with step 3, and then print your document again.
3 Wipe the print cartridge nozzles and contacts:
a b Remove the print cartridges. For help, see Removing the used cartridges on page 42. Dampen a clean, lint-free cloth with water.

Improving print quality 46
Gently hold the cloth against the nozzles for about three seconds, and then wipe in the direction shown. Nozzles
Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the direction shown. Contacts

e f g h i j

With another clean section of the cloth, repeat step c through d. Allow the nozzles and contacts to dry completely. Reinsert the print cartridges. Print your document again. If the print quality does not improve, repeat step 3 up to two more times. If print quality is still not satisfactory, replace the print cartridges. For information, see Ordering supplies on page 48.
Preserving the print cartridges
To ensure the longest life from your print cartridges and optimum performance from your printer: Keep a new cartridge in its packaging until you are ready to install it. Do not remove a print cartridge from the printer except to replace, clean, or store it in an airtight container. The print cartridges do not print correctly if left exposed for an extended period.
Lexmarks printer warranty does not cover repair of failures or damage caused by a refilled cartridge. We do not recommend use of refilled cartridges. Refilling cartridges can affect print quality and cause damage to the printer. For best results, use Lexmark supplies.
Preserving the print cartridges 47

Ordering supplies

To order supplies or locate a dealer near you, contact the Lexmark Web site at www.lexmark.com.
Item: Black cartridge Color cartridge USB cable Part number: 16 or or 27 12A2405

Ordering supplies 48

4 Setup troubleshooting
Troubleshooting checklist
Is the power supply firmly attached to your printer and a properly grounded electrical outlet? Are both your printer and computer on? Is your USB cable securely attached to your printer and to your computer or Lexmark adapter? Are any printer lights blinking? For help, see Understanding error messages and flashing lights on page 53. Did you remove the sticker and transparent tape from the back and bottom of both print cartridges? Did you install the print cartridges correctly? For help, see Installing the cartridges on page 43. Is the paper loaded correctly? Make sure you do not push the paper too far into the printer. For help, see page 10. Did you install the printer software correctly? From your desktop, click Start Programs or All Programs.

If Lexmark 510 Series does not appear in your list of programs, install the printer software.

Setup troubleshooting 49

Is the printer set as the default printer? To set the printer to be the default printer: Click Start Settings Printers
Right-click the Lexmark 510 Series and make sure that Set as Default is selected.
Is your printer connected directly to your computer? If it is connected through an external device, such as a USB hub, switch box, scanner, or fax machine, follow these steps:
1 Disconnect your printer from any external devices. 2 Connect your printer directly to your computer with a USB cable. 3 Follow these instructions to print a test page.
a b Open the Lexmark Solution Center. For help, see page 8. From the Maintenance tab, click Print a Test Page. If the test page prints, the problem may be with your external devices, not your printer. Check the documentation that came with your external devices for help. If the test page does not print, refer to the printer software Help for further troubleshooting information.
Solving printer software installation problems
If the printer software does not install properly, a communications error message appears when you try to print. You may need to remove the printer software, and then reinstall it.
When I insert the printer software CD, nothing happens.
1 Close all open software programs. 2 Restart your computer.
Solving printer software installation problems 50
3 Click Cancel on all screens similar to the following that appear.

Windows 98/Me

Windows 2000/XP
4 Eject and reinsert the printer software CD. 5 From your desktop, double-click My Computer. 6 Double-click your CD-ROM drive icon. If necessary, double-click setup.exe. 7 Follow the instructions on your screen to complete printer software installation.
Solving printer software installation problems 51
Removing the printer software
1 From your desktop, click Start
Uninstall. Programs Lexmark 510 Series Lexmark 510 Series
2 Follow the instructions on your screen to remove the printer software. 3 Restart the computer before reinstalling the printer software.
Installing the printer software
You can install the printer software using the printer software CD that came with your printer, or you can download it from the Lexmark Web site at www.lexmark.com.

Using the CD that came with your printer
1 Close all open software programs. 2 When your desktop appears, insert the printer software CD.
The Lexmark Installer screen appears.
3 Click Install. 4 Follow instructions on your screen to complete printer software installation.
A printer icon is automatically created on your desktop.

Using the World Wide Web

1 From the Lexmark Web site, www.lexmark.com, select the appropriate driver for your

operating system.

2 Follow the instructions on your screen to install the printer software.
Solving printer software installation problems 52
5 General troubleshooting
For information about: Understanding error messages and flashing lights Resolving unsuccessful or slow printing Clearing paper misfeeds or jams Solving print quality problems Solving specialty media problems

See page: 60

Understanding error messages and flashing lights
Use this section to understand printer software error messages on your computer screen and a blinking light on your printer. For information about lights on a Lexmark adapter, refer to the adapter documentation.

Paper Jam message

For help clearing a paper jam, see Printer has a paper jam on page 57.

Ink Low message

A print cartridge is running out of ink. An Ink Low message appears when one of your cartridges is 25% full or less. When this message appears you can: Click OK. Click the ? to get more information about ordering supplies. Order a new cartridge or locate a dealer near you by contacting the Lexmark Web site at www.lexmark.com.
For help: Installing a new cartridge, see Installing the cartridges on page 43. Ordering supplies, see Ordering supplies on page 48.
General troubleshooting 53
The Power/Resume button is blinking
Check your computer screen for error messages. If the printer is out of paper: Load paper. Press the button.
If the printer has a paper jam, see Printer has a paper jam on page 57.
Resolving unsuccessful or slow printing
The following topics can help you improve unsuccessful or slow printing.
Printer is plugged in, but does not print
For help, first see the troubleshooting checklist on page 49, and then: Check the printer status:

Printed pages have alternating bands of light and dark print (intermittent printing)
Select a higher print quality. For help, see Understanding the printer software on page 6.
Solving print quality problems 58
Characters are missing or unexpected
Like other printers, your printer cannot print on the extreme edges of the paper. Your margins must fall within these settings:
Margin: Left and right Minimum setting: 6.35 mm (0.25 in.) for U.S. Letter, U.S. Legal, Banner Letter, and custom paper sizes 3.175 mm (0.125 in.) for envelopes 3.37 mm (0.13 in.) for most paper sizes 1.7 mm (0.067 in.) 12.7 mm (0.5 in.) for black print jobs 19 mm (0.75 in.) recommended for color print jobs

Top Bottom

Printed characters are improperly formed or misaligned
Cancel all print jobs and print your job again. To cancel all print jobs: a b c d Click Start Settings Printers.
Double-click your printer icon. Select the document you want to cancel. From the Document menu, click Cancel.
Repeat steps c through d for all the documents you want to cancel. Align the print cartridges. For help, see Aligning the print cartridges on page 45. Clean the print cartridge nozzles and contacts. For help, see Improving print quality on page 45.
Colors on the printout differ from the colors on the screen
A cartridge may be low on ink. Check the ink levels in the Lexmark Solution Center. For help, see Lexmark Solution Center on page 8. Use a different paper brand. Each paper brand accepts ink differently and prints with color variations.
Select Natural Color as the document color:
The Print dialog box appears.

Print.

2 From the Print dialog box, click Properties, Preferences, or Options. 3 Click Options

Quality Options.

Solving print quality problems 59
4 Click Select color settings manually. 5 Select Natural Color.
Colors on the printout are faded
Try the suggestions listed in the section Colors on the printout differ from the colors on the screen on page 59. If the colors still seem faded, clean the print cartridge nozzles and contacts. For help, see Improving print quality on page 45.
Photos do not print as expected
Use a photo paper designed for inkjet printers. Select a higher print quality. Select photo paper as the paper type.
Solving specialty media problems
The following topics can help solve problems with specialty media.
Glossy or photo papers or transparencies stick together
Load one sheet of photo paper or transparencies at a time. Use a photo paper or transparency designed for inkjet printers. Make sure you loaded the paper correctly (with print side facing you) and selected the appropriate settings in the printer software. For help, see Printing photos on page 11 or Printing transparencies on page 34. Remove each page as it exits the printer, and then let it dry completely before stacking.

Japanese VCCI notice

Korean MIC statement
The United Kingdom Telecommunications Act 1984 This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom.

Glossary

alignment page. A page with printed alignment patterns that ejects from your printer during cartridge alignment. alignment values. Numbers corresponding to patterns on the alignment page. automatic alignment. A feature that automatically aligns the print cartridges. Automatic Sheet Feeder (ASF). A mechanism that automatically feeds paper into your printer. banner paper. Continuous sheets of perforated inkjet paper designed for banners. Also called continuous form paper. booklets. Multiple pages printed, folded, and bundled to resemble a small book. bundle. A group of booklet pages that are folded in half and stacked before binding. cartridge contact. The gold area on your print cartridge that touches the carrier contacts inside your printer. coated paper. Treated paper designed for high-quality printed images. collate. A printer software option that lets you automatically print one complete copy of a multiple-page document before the next copy begins, and so on. continuous form paper. See banner paper. custom size paper. A nonstandard paper size. default printer. The printer automatically used when you send jobs to print. default printer settings. Printer software settings defined when the printer is manufactured. driver. See printer software. duplex. A printer software option that lets you print on both sides of a sheet of paper. glossy paper. Paper with one glossy side designed for photographs.
handouts. Multiple-page images printed on a single sheet of paper. See N-up. label. Self-adhesive paper. landscape orientation. Page orientation in which text runs parallel with the long edge of the paper. line art. A printer software option used for printing simple line art and graphics. long-edge binding. A printer software option that arranges duplexed pages so they can be bound along the long side of the pages. manual alignment. A printer software feature that lets you select print cartridge alignment values. margins. The blank area between printed text or graphics and the edges of a page. mirror. A printer software option that lets you reverse an image before printing. N-up. A printer software option that lets you print multiple pages of a document on a single sheet of paper. For example, select 4-up to print reduced images of pages 1 through 4 on the first sheet of paper, images of pages 5 through 8 on the second sheet, and so on. natural color. A printer software option used for printing photographs and highly detailed graphic images. operating system. The software that provides the basic functions needed for operating your computer. For example, Windows 98 or Macintosh OS X. peer-to-peer network. A local area network (LAN) in which all computers have access to the public files located on other computers. peripheral device. Any external device connected to and controlled by a computer. photo paper. Treated paper designed for photographs. plain paper. Paper designed for printing text documents. portrait orientation. Page orientation in which text runs parallel with the short edge of the paper. poster. An image printed on multiple sheets of paper that, when assembled, produce an enlarged version of the original image. premium paper. Coated paper designed for reports or documents with graphics. print cartridge. The replaceable unit inside your printer that contains the ink. print cartridge nozzles. The gold area of the print cartridge that ink flows through before it is applied to your paper during printing.

print queue. The location on the server where print jobs are stored for printing in the order in which they are sent. printer driver. See printer software. printer port. See USB port. printer software. (1) The program that lets you select settings to customize your print job. (2) The program that lets your computer communicate with your printer. program. Any software loaded on your computer that lets you perform a specific task, such as word processing or photo editing. reverse order printing. A printer software option that lets you print the last page of your document first so your pages are in sequential order on the exit tray. sharpen. A printer software option that reduces the blurriness of a printed image. short-edge binding. A printer software option that arranges duplexed pages so they can be bound along the short side of the pages. side flip. A printer software option that arranges duplexed pages so they turn like the pages of a magazine. software program. See program. top flip. A printer software option that arranges duplexed pages so they turn like the pages of a legal pad. transparency. A see-through sheet of print media that can be displayed on an overhead projector. USB cable. A lightweight, flexible cable that lets your printer communicate with your computer. USB cables transmit data at much higher speeds than parallel cables. USB port. A small, rectangular port on the back of your computer that connects to peripheral devices, such as a printer, using a USB cable. The USB port lets your computer communicate with your printer at high speeds. watermark. A light graphic or background text that appears on each page of a document. Web Tune-Up. A feature that lets you periodically download updated printer software already installed on your computer.
aligning print cartridges 45 handouts See multiple images on one sheet index cards 17 iron-on transfers 32 labels 25 last page first 36 multiple images on one sheet 28 photo cards 17 photo paper 11 plain paper 10 postcards 17 poster 29 premium paper 13 printing color images in black and white 20 printing in reverse order 36 printing multiple images on one sheet 28 transparencies 34 t-shirt transfers 32 two-sided printing 14

Entering a personal identification number (PIN)
When you select Confidential Job from the Job Menu, the following prompt appears on the display after you select your user name: Enter PIN: =____
8 Use the buttons on the operator panel to enter the four-digit PIN associated with your
confidential job. The numbers next to the button names identify which button to press for each digit (16). As you enter the PIN, asterisks appear on the display to ensure confidentiality. Enter PIN =****
If you enter an invalid PIN, the message No Jobs Found. Retry? appears.
9 Press Go to reenter the PIN, or press Stop to exit the Confidential Job menu. 10 Press Select to print your confidential jobs.
Your jobs print and are deleted from printer memory. For more information about confidential jobs, and Print and Hold jobs, see Using the Print and Hold function.

Canceling a print job

There are several methods for canceling a print job.
Canceling from the printer operator panel
If the job you want to cancel is printing, and Busy appears on the display:
1 Press Menu to open the Job Menu.
Cancel Job appears on the second line of the display.

Canceling a print job 22

2 Press Select.
The message Canceling Job is displayed.
Canceling a job from a computer running Windows
Canceling a job from the taskbar
When you send a job to print, a small printer icon appears in the right corner of the taskbar.
1 Double-click the printer icon.
A list of print jobs appears in the printer window.
2 Select the job you want to cancel. 3 Press the Delete key on the keyboard.
Canceling a job from the desktop
1 Minimize all programs to reveal the desktop. 2 Double-click the My Computer icon. 3 Double-click the Printers icon.
A list of available printers appears.
4 Double-click the printer you selected when you sent the job.
5 Select the job you want to cancel. 6 Press the Delete key on the keyboard.
Canceling a job from a Macintosh computer
When you send a job to print, the printer icon for your selected printer appears on the desktop.
1 Double-click the printer icon on your desktop.
2 Press Control and click the print job you want to cancel. 3 Select Stop Queue from the pop-up menu that appears.

size of paper you are loading. For setup, load Letter or A4 based on the standard size for your

Loading the trays 42

country or region. Notice the size indicators on the bottom left of the tray. Notice the load line label on the side of the tray which indicates the maximum stack height for your media.
Width guide tabs Load line label
This second illustration shows the tabs, the size indicators, and the load line for the optional 530-sheet tray which is part of the optional 530-sheet drawer.

Load line

Loading the trays 43
4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the
media. Straighten the edges on a level surface.
5 Load the paper stack with the recommended print side faceup. Load the stack toward the rear
of the tray as shown. If you load letterhead paper, place the header at the rear of the tray.

6 Insert the tray.

Loading envelopes in the standard tray
The recommended stack height is 10 envelopes; however, in normal environments as many as 15 envelopes may be loaded. In high temperature or humidity environments, only seven envelopes should be loaded.
1 Pull the standard tray completely out. 2 Squeeze the length guide tabs together as shown in step 2 on page 42. Slide the guide to
the correct position for the size of envelope you are loading.
Loading envelopes in the standard tray 44
3 Squeeze the width guide tabs as shown in step 3 on page 42. Slide the width guide to the
correct position for the size of envelope you are loading. Notice the size indicators on the bottom left of the tray.
4 Push the envelope stack aid tabs toward each other. They snap into place.
Note: These tabs keep a stack of envelopes in the proper position for feeding.
5 Flex a stack of envelopes back and forth and then straighten the edges on a level surface.
Press down the corners to flatten them.
Fan the envelopes. This prevents the edges of the envelopes from sticking together and helps them feed properly.
Loading envelopes in the standard tray 45
6 Load envelopes flap side down with the stamp area and flap on the right. The end of the
envelope with the stamp area enters the printer first. Note: Some envelopes may feed better with the flap loaded to the left. Try printing a few envelopes before printing large quantities. Warning: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or selfstick adhesives. These envelopes may severely damage the printer. The stamp is shown in the illustration only for placement.
7 Insert the standard tray.
Loading envelopes in the standard tray 46

Using the media support in the output bin
Use the media support so a stack of media does not skew in the output bin. To use the media support:
1 Grasp the edge of the media support at the indentation in the output bin. 2 Lift the media support. Pull the tab on the bottom of the media support forward until it snaps

into place.

3 Lower the media support into place so that it is now at an angle due to the tab.

Media support

Indentation
The media support is inclined so your stacked media now remains in a neater stack in the output bin. Note: Do not leave the media support inclined if you are printing transparencies.
Using the media support in the output bin 47

Using the media stop

Use the media stop when printing on letter, legal, or A4 size media.
1 Grasp the handle on the extension and pull it straight out. 2 Rotate the media stop upward.

Extension

Handle

Media stop

3 Push the extension to the position for the media size you are using based on the size
markings on the extension.

Using the media stop 48

4 Clearing jams

Avoiding jams hints

The following hints can help you avoid jams: Use only recommended paper or specialty media (referred to as media). See Media guidelines for more information. Refer to the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications for more information about which media will provide optimum results for your printing environment. If you need detailed information before purchasing large quantities of customized media, refer to the Card Stock & Label Guide. See Loading the trays to load media properly. Do not overload the media sources. Make sure the stack height does not exceed the maximum height indicated by the load line labels in the sources. Do not load wrinkled, creased, damp, or curled media. Flex, fan, and straighten media before you load it. Do not use media that you have cut or trimmed yourself. Do not mix media sizes, weights, or types in the same media source. Use only recommended paper. See Unacceptable paper. Make sure the recommended print side is faceup when loading all trays for simplex (single-sided) printing. Keep media stored in an acceptable environment. See Storing media. Do not remove trays during a print job. Push all trays in firmly after loading them. Make sure the guides in the trays are properly positioned for the size of media you have loaded. Make sure the guides are not placed too tightly against the stack of media. Make sure all cables that connect to the printer are correctly attached. Refer to the Setup Guide for more information.

3 Close the duplex rear door.
Identifying the media path 55
231 Paper Jam Duplex Door
A 231 Paper Jam message indicates the media is jammed behind the duplex redrive.
2 Pull the duplex redrive down.
Identifying the media path 56
3 Grasp the jammed media. Pull it straight up and out.
4 Close the duplex redrive. 5 Close the duplex rear door.
241 Paper Jam Check Tray 1
A 241 Paper Jam message indicates the media is jammed in tray 1. Tray 1 could be the 250-sheet letter size tray or the optional 250-sheet legal size tray.
For a misfeed of the media, the single piece of media is laying on top of the stack. Pull it straight out.
Identifying the media path 57
For media jammed behind the tray area, locate the jam on the bottom surface of the tray housing. You may have to reach far under the printer to locate the jam, as shown in the following illustration. Pull the jam straight out.

2 Insert the tray.

242 Paper Jam Check Tray 2
A 242 Paper Jam message indicates the media is jammed in the optional 530-sheet tray (tray 2).
Identifying the media path 58
For media jammed behind the tray area, locate the jam on the bottom surface of the support unit. You may have to reach far under the printer to locate the jam. Pull the jam straight out.
2 Push the tray into the support unit.
Identifying the media path 59

5 Maintenance

The following sections deal with topics for a network administrator in charge of the printer.

Maintaining your printer

Periodically, you need to complete certain tasks to maintain optimum print quality. These tasks are covered in this chapter. If several people are using the printer, you may want to designate a key operator to do the setup and maintenance of your printer. Refer printing problems and maintenance tasks to this key operator. In the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you bought your printer.
Determining the status of supplies
To determine the status of all of the consumables installed in your printer, print the menu settings page. See Printing the menu settings page for detailed instructions. One or two pages print, depending on the number of menu settings you have. Look for Consumable Status on the page; the percentage of life remaining for each of the items is indicated.

Bitmapped fonts are available in different type styles and point sizes as downloadable fonts. Contact the place where you bought your printer for more information about downloadable fonts.

Understanding fonts 100

Scalable fonts (also called outline fonts) are stored as computer programs that define the outlines of the characters in the font. Each time you print characters from a scalable font, the printer creates a bitmap of the characters at the point size you choose and saves it temporarily in printer memory.
These temporary bitmapped fonts are deleted when you turn off or reset the printer. Scalable fonts provide the flexibility of printing in many different point sizes. Your printer uses different scalable font formats for downloading fonts to the printer. PCL 6 emulation uses Intellifont and TrueType scalable fonts. PostScript 3 emulation uses Type 1 and TrueType scalable fonts. There are thousands of different scalable fonts available in these different font formats from numerous font suppliers. If you plan to use many downloadable bitmapped or scalable fonts or if you plan to use many different sizes of scalable fonts, you may need to purchase additional memory for your printer.

Resident fonts

Your printer is equipped with resident fonts stored permanently in printer memory. Different fonts are available in PCL 6 and PostScript 3 emulations. Some of the most popular typefaces, like Courier and Times New Roman, are available for all printer languages. The following table lists all the fonts resident in your printer. See Printing a font sample list for instructions on how to print samples of the fonts. You can select the resident fonts from your software application, or from the operator panel if you are using PCL 6 emulation.
Resident scalable fonts PCL 6 emulation Albertus Medium PostScript 3 emulation AlbertusMT AlbertusMT-Italic AlbertusMT-Light Albertus Extra Bold Antique Olive Antique Olive Italic Antique Olive Bold AntiqueOlive-Roman AntiqueOlive-Italic AntiqueOlive-Bold

Understanding fonts 101

Resident scalable fonts(continued) PCL 6 emulation PostScript 3 emulation AntiqueOlive-Compact Arial Arial Italic Arial Bold Arial Bold Italic ITC Avant Garde Book ITC Avant Garde Book Oblique ITC Avant Garde Demi ITC Avant Garde Demi Oblique ITC Bookman Light ITC Bookman Light Italic ITC Bookman Demi ITC Bookman Demi Italic Clarendon Condensed Bold Coronet CourierPS CourierPS Oblique CourierPS Bold CourierPS Bold Italic CG Omega CG Omega Bold CG Omega Italic CG Omega Bold Italic Garamond Antiqua Garamond Halbfett Garamond Kursiv Garamond Kursiv Halbfett Helvetica Light Helvetica Light Oblique Helvetica Black Helvetica Black Oblique Helvetica Helvetica Italic Garamond-Antiqua Garamond-Halbfett Garamond-Kursiv Garamond-KursivHalbfett Helvetica-Light Helvetica-LightOblique Helvetica-Black Helvetica-BlackOblique Helvetica Helvetica-Oblique Coronet-Regular Courier Courier-Oblique Courier-Bold Courier-BoldOblique ArialMT Arial-ItalicMT Arial-BoldMT Arial-BoldItalicMT AvantGarde-Book AvantGarde-BookOblique AvantGarde-Demi AvantGarde-DemiOblique Bookman-Light Bookman-LightItalic Bookman-Demi Bookman-DemiItalic

Understanding fonts 105

Resident scalable fonts(continued) PCL 6 emulation PostScript 3 emulation GillSans-BoldItalic GillSans-Condensed GillSans-BoldCondensed GillSans-Light GillSans-LightItalic GillSans-ExtraBold Goudy Goudy-Italic Goudy-Bold Goudy-BoldItalic Goudy-ExtraBold HoeflerText-Regular HoeflerText-Italic HoeflerText-Black HoeflerText-BlackItalic HoeflerText-Ornaments JoannaMT JoannaMT-Italic JoannaMT-Bold JoannaMT-BoldItalic LubalinGraph-Book LubalinGraph-BookOblique LubalinGraph-Demi LubalinGraph-DemiOblique Line Printer 16 POSTNET Barcode OCR-A OCR-B C39 Narrow C39 Regular C39 Wide

Understanding fonts 106

Readability disclaimer
Many factors can affect the readability of bar codes and optical character recognition (OCR) characters, including printer settings, such as Print Resolution, Toner Darkness, and Print Darkness. In addition, choice of media can significantly affect the readability of bar codes. See Using printer menus and Media specifications for information on printer settings and media considerations to help optimize the readability of printer bar codes and OCR characters. For more information, refer to the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. It is also located on the drivers CD. Before purchasing any specific solutions, print a sample of OCR characters or bar codes on your media. Then, verify readability with the actual devices that will be used to read them. Lexmark does not warrant that a specific bar code reader will be able to read the bar code images as printed or that a specific OCR reader will be able to read the OCR characters as printed.

Symbol sets

A symbol set is the collection of alphabetic and numeric characters, punctuation, and special characters available in the font you select. Symbol sets support the requirements for different languages or specific applications, such as math symbols used for scientific text. In PCL 6 emulation, a symbol set also defines which character will print for each key on the keyboard (or more specifically, for each code point). Some applications require different characters at some code points. To support multiple applications and languages, your printer has 88 symbol sets for the resident PCL 6 emulation fonts.

Using the Print and Hold function 108

Selecting a user name

All confidential and held jobs have a user name associated with them. To access all held jobs or confidential jobs, you must first select your user name from a list of user names for print jobs. When the list is presented, press Menu to scroll through the list. Press Select once you find your user name for your job.
Printing and deleting held jobs
Once held jobs are stored in printer memory, you can use the printer operator panel to specify what you want to do with one or more of the jobs. You can select either Confidential Job or Held Jobs (Repeat Print, Reserve Print, and Verify Print jobs) from the Job Menu. Then, you select your user name from a list. If you select Confidential Job, you must enter the personal identification number (PIN) you specified in the driver when you sent the job. See Confidential jobs for more information. From either the Confidential Job or the Held Jobs menu items, you have five choices: Print All Jobs Print A Job Delete All Jobs Delete A Job Print Copies
Accessing held jobs from the operator panel
1 To access held jobs from the operator panel:
If the printer is Busy, press Menu and the Job Menu appears. If the printer is Ready, continue to step 2.
2 Press and release Menu until you see Held Jobs or Confidential Job on the operator
panel display, depending on the type of job you want to access.

3 Press Select.

User Name appears on the first line of the operator panel. The second line displays the names of users currently associated with Print and Hold jobs.
4 Press and release Menu until you see your user name.
Note: If you are looking for a Confidential Job, you are prompted to enter your PIN. See Confidential jobs for more information.
5 Press Select. 6 Press Menu until the action you want to take is on the second line of the operator panel
(Print A Job, Delete A Job, and so on).
Using the Print and Hold function 109

7 Press Select.

If you are looking for a particular job, press and release Menu to scroll through the list of available jobs, and press Select when the correct job is displayed. An asterisk (*) appears next to the job name, indicating you have chosen to print or delete that job. If you are prompted to enter the number of copies you want to print, press Menu to increase or decrease the number on the display, and then press Select.
8 Press Go to print or delete specific jobs you have marked.
The printer briefly shows messages indicating what Print and Hold functions it is performing.
Recognizing when format errors occur
If the symbol appears on the display, it indicates that the printer had trouble formatting one or more of the held jobs. These formatting problems are most commonly the result of insufficient printer memory or invalid data that might cause the printer to flush the job. When a symbol appears next to a held job, you can:

5 If you need to install another optional firmware or flash memory card on the system board,
refer to the Setup Guide.
6 Replace the system board. See Replacing the system board.
Removing optional cards 115
Replacing the system board
Note: You will need a #2 Phillips screwdriver for this procedure.
1 Align the system board with its track and slide it in. It slides in easily when aligned properly.
Removing optional cards 116
2 Replace the four screws at the corners of the system board.
3 Reconnect all cables at the back of the printer. 4 Plug the printer power cord in and turn the printer on.

Removing options

If the printer location needs to change or the printer and media handling options need to be shipped to a new location, all media handling options must be removed from the printer. For shipping, pack the printer and media handling options securely to avoid damage.
Removing the printer from the optional 530-sheet drawer

Removing options 117

3 Starting at the back of the printer with the right side cover, gently pull each of the four slots off
their matching tabs as you work your way to the front of the printer.

Tab Slot

4 Starting at the back of the printer with the left side cover, gently pull each of the four slots of

Removing options 118

5 Loosen the right thumbscrew and remove the right bracket.

Bracket

6 Loosen the left thumbscrew and remove the left bracket.

Removing options 119

7 Lift the printer off of the optional drawer and set the printer aside.
CAUTION: The printer weighs 30.4 kg (67 lb); therefore, it requires at least two people to lift it safely. Make sure your fingers are not under the printer when you set it down.

Removing options 120

Removing the optional duplex unit
1 Turn the printer off and unplug the printer power cord. 2 Press the release tab and pull the duplex connector from the printer duplex connection.

Release tab

3 Turn the mounting screw counterclockwise to loosen it.

Removing options 121

4 Pull the bracket up from its slot.

Removing options 122

5 Pull up on the duplex rear door latch. Gently lower the duplex rear door.

Menus Disabled

If your printer is configured as a network printer available to a number of users, Menus Disabled may appear when you press Menu from the Ready state. Disabling the menus prevents users from using the operator panel to inadvertently change a printer default that has been set by the person managing the printer. You can still use Print and Hold features, clear messages, and select items from the Job Menu when printing a job, but you cannot change other printer settings. You can, however, use your printer driver to override printer defaults and select settings for individual print jobs. For more information, see Disabling operator panel menus.

Menus Disabled 132

Select a menu or menu item for more details.
Supplies Menu <color> Toner Waste Bottle Photodev Cart Fuser Supplies Life Replace Supplies Color Menu Print Mode Color Correction Toner Darkness Color Saver Color Balance Color Samples Manual Color Paper Menu Paper Source Paper Size Paper Type Custom Types Universal Setup Substitute Size Paper Weight Paper Loading Parallel Menu PCL SmartSwitch PS SmartSwitch NPA Mode Parallel Buffer Job Buffering Advanced Status Protocol Honor Init Parallel Mode 1 Parallel Mode 2 MAC Binary PS Config Menu Auto Size Sense Prt Quality Pgs Tray Insert Msg Panel Menus Download Emuls Factory Defaults Energy Conserve Font Sharpening Cartridge Yield Exit Config Menu Help Menu Print All Help Guide Printing Guide Supplies Guide Print Quality Color Quality Media Guide Connection Guide Moving Guide Print Defects Jam Clearance Finishing Menu Duplex Duplex Bind Copies Blank Pages Collation Separator Sheets Separator Source Multipage Print Multipage Order Multipage View Multipage Border Serial Menu PCL SmartSwitch PS SmartSwitch NPA Mode Serial Buffer Job Buffering RS-232/ RS-422 RS-422 Polarity Serial Protocol Robust XON Baud Data Bits Parity Honor DSR
Utilities Menu Print Menus Print Net Setup Print Net <x> Setup Print Fonts Print Directory Prt Quality Pgs Factory Defaults Remove Held Jobs Format Flash Defragment Flash Format Disk Job Acct Stat Hex Trace Coverage Est. Setup Menu Printer Language Power Saver Resource Save Download Target Print Timeout Wait Timeout Auto Continue Jam Recovery Page Protect Print Area Display Language Alarm Control Toner Alarm Job Accounting Left Margin Black & White Lock
PCL Emul Menu Font Source Font Name Point Size Pitch Symbol Set Orientation Lines per Page A4 Width Tray Renumber Auto CR after LF Auto LF after CR
Network Menu PCL SmartSwitch PS SmartSwitch NPA Mode Network Buffer Job Buffering MAC Binary PS Std Net Setup Network <x> Setup USB Menu PCL SmartSwitch PS SmartSwitch NPA Mode USB Buffer Job Buffering MAC Binary PS PostScript Menu Print PS Error Font Priority Image Smoothing PDF Menu

sRGB Vivid

Vivid OffRGB US CMYK

Euro CMYK

Vivid CMYK

OffCMYK

Color Saver
To conserve toner. If selected, this setting overrides Toner Darkness settings.

Off* On

Color Menu 135

Menu Item Manual Color

Purpose To let users customize the RGB or CMYK color conversions applied to each object on the printed page. Color conversion of the data specified using RGB combinations can be customized based on object type (text, graphics, or image).
Values RGB Image Vivid: Applies a color conversion table that produces brighter, more saturated colors. sRGB Display*: Applies a color conversion table to produce output that approximates the colors displayed on a computer monitor. sRGB Vivid: Increases color saturation for the sRGB Display color conversion table. Preferred for business graphics and text. Off: No color conversion is implemented. Vivid sRGB Display sRGB Vivid* Off

RGB Text RGB Graphics

CMYK Image CMYK Text CMYK Graphics
US CMYK* (country/regionspecific factory default values): Applies a color conversion table to approximate SWOP color output. Euro CMYK* (country/regionspecific factory default values): Applies color conversion table to approximate EuroScale color output. Vivid CMYK: Increases color saturation for the US CMYK color conversion table. Off: No color conversion is implemented.

Print Mode

To determine whether images are printed in a monochrome grayscale or in color.

Color* Black & White

Color Menu 136

Menu Item Toner Darkness

Purpose To lighten or darken printed output, or conserve toner. Setting Toner Darkness to values of 1, 2, or 3 is only effective when using the PostScript driver.
Values 5 4* Either setting gives you the maximum expenditure in toner consumption; however, 4 is the default toner darkness setting since only one could be the default. Reduction in toner consumption. Further reduction in toner consumption. Maximum reduction in toner consumption.

Config Menu

To gain access to the Config Menu, you must press and hold the Select and Return buttons as you turn the printer on. The Configuration Menu contains a set of menus, settings, and operations which are infrequently required, but beneficial to you.
Menu Item Auto Size Sense Purpose To set tray 1 into a non-auto size sensing mode. This enables the printer to print media sizes not specifically supported by any of the trays, such as envelope sizes other than 10 and DL. It also allows the Universal setting. To print the Printer Quality Test Pages which help isolate print quality problems by looking at the text and graphics on the pages. Indicates the delay in seconds for how long it takes for the Insert Tray <x> message to appear on the operator panel once a tray is removed from the printer or support unit. x represents the number of the tray. Values Tray1 Auto Size Auto Off Sets auto size sensing on. Sets auto size sensing off.

Delete All Jobs. Go/Stop?
Deleting Jobs Did you replace Photodev Cart?
Press Select for YES Stop for No

Did you replace Fuser?

This message appears when the rear door is closed or when you answer another replacement message, and the fuser is either in a warning or exhausted state requiring that you replace it. The secondary message appears with instructions.

Disabling Menus

The printer is responding to a request to disable the menus.
Understanding printer messages 173
Message Disk Corrupted. Reformat?
What this message means The printer has attempted a disk recovery process and cannot repair the disk.
What you can do Press Go to reformat the disk and delete all files currently stored on the disk. Press Stop to clear the message without reformatting the disk. The printer may display Disk Recovery and attempt to recover the disk. See also: Disk Recovery x/5 yyy% Wait for the message to clear. Warning: Do not turn the printer off while this message is displayed.

Disk Recovery x/5 yyy%

The printer is attempting to recover the hard disk. Disk recovery takes place in five phases; the second line on the operator panel display shows the percent complete of the current phase. The printer is responding to a request to make the menus available to all users. The printer is warming the fuser assembly to prepare for printing. The printer is waiting for you to enter your four-digit personal identification number (PIN).

Enabling Menus

Wait for the message to clear, and then press Menu to view the menus from the operator panel. See also: Enabling menus Wait for the message to clear. Use the operator panel buttons to enter the PIN you identified in the driver when you sent the confidential job to the printer. See also: Accessing held jobs from the operator panel; Entering a personal identification number (PIN)
Engine Warming Enter PIN: =___

Flushing Buffer

The printer is flushing corrupted print data and discarding the current print job.
Formatting Disk DO NOT POWER OFF
Wait for the message to clear. The printer is formatting the hard disk. When formatting takes longer Warning: Do not turn the printer off than usual, the second line of the while this message is displayed. display shows the percent complete. Wait for the message to clear. The printer is formatting the hard disk. When formatting takes longer Warning: Do not turn the printer off than usual, the second line of the while this message is displayed. display shows the percent complete. The printer is formatting the flash memory. Wait for the message to clear. Warning: Do not turn the printer off while this message is displayed.

Print Jobs on Disk. Go/Stop?
Press Go to print the jobs. Press Return or Stop to delete the jobs from the hard disk without printing them. Wait for the message to clear. See also: Printing a directory list Wait for the message to clear. See also: Printing a font sample list Wait for the message to clear. See also: Job Acct Stat Wait for the message to clear. See also: Using printer menus; Printing the menu settings page Wait for the message to clear. See also: Printing the Print Quality Test Pages Wait for the message to clear. Warning: Do not turn the printer off while this message is displayed. Wait for the message to clear and the printer to reset. Warning: Do not turn the printer off while this message is displayed.
Printing Directory List Printing Font List
Printing Job Accounting Stat
Printing Menu Settings The printer is processing or printing the menu settings page. The printer is processing or printing the Print Quality Test Pages. The printer is programming new code into the flash memory. The printer is programming new system code.
Printing Quality Test Pages
Prog Engine Code DO NOT POWER OFF
Prog System Code DO NOT POWER OFF
Program Flash DO NOT POWER OFF
The printer is storing resources, such as fonts or macros, in flash memory. The printer is storing resources, such as fonts or macros, on the hard disk. The printer is deleting one or more held jobs and sending one or more jobs to print.
Wait for the message to clear. Warning: Do not turn the printer off while this message is displayed. Wait for the message to clear. Warning: Do not turn the printer off while this message is displayed. Wait for the message to clear. See also: Printing and deleting held jobs
Programming Disk DO NOT POWER OFF
Queuing and Deleting Jobs
Understanding printer messages 177

Message Queuing Jobs

What this message means The printer is sending one or more held jobs to print. The printer is ready to receive and process print jobs. The printer is in Hex Trace mode and is ready to receive and process print jobs.
What you can do Wait for the message to clear. See also: Using the Print and Hold function Send a job to print. Send a job to print. All data sent to the printer is printed in hexadecimal and character representation. Control strings are printed, not executed. Turn the printer off and then on to exit Hex Trace mode and return to Ready status. Remove the stack of media from the bin to clear the message. Press Menu to open the Job Menu and cancel the current job.