Lexmark E321 Laser Printer

Space-saving

Small space-saving design is ideal for users with limited office space or home offices Up to 20 pages per minute laser output for crisp black text page after page Single-element, high-yield print cartridge for extra value and productivity

Lexmark

Compact and affordable
Small, space saving design is ideal for users with limited office space Affordable laser printing on your desktop

Easy to use

Job cancel button on operator panel saves time

Lexmark E321

Single-element cartridge is easy to install and replace

Flexible

Print from the latest Windows and Mac operating systems
Lexmark E321 shown with optional 250-sheet paper drawer
High performance, affordable laser printer for business applications.
Lexmark E321 Part Number Technology Speed Resolution Time to First Page Processor Memory (std./max.) Connectivity Operating Systems Compatibility Fonts US/Canada: 21S0150 Monochrome Laser Up to 20 ppm 1200 image quality, 600 x 600 dpi, 300 x 300 dpi 9.5 seconds 100 MHz 8MB/72MB Standard: Bidirectional parallel port and USB port, supports the MarkNet X2000 series of external print servers Optional: External serial adapter Microsoft Windows XP, 2000, Me, 98, 95, and NT 4.0, Novell, IBM iSeries, UNIX, Linux and Mac OS For a complete list, visit www.lexmark.com PCL 5e, PostScript 3 emulation (Mac only) PCL 5e emulation, 17 scalable 1 bitmapped PostScript 3 emulation, 12 scalable (Mac only) Additional PCL 5e scalable fonts include: Bar Code 3 of 9, OCR-A, OCR-B 150+1/100 150+250+1/100 Input: 250-sheet Optional Drawer 2/2 3/2 Plain paper, envelopes, card stock, paper labels and transparencies Letter, legal, A4, A5, B5, executive and folio Plain paper: 16 to 43 lb (60 to 163 g/m2) Card stock: up to 90 lb Index (163 g/m2) 15.4" x 14.2" x 8.7" (W x D x H) (391 mm x 361 mm x 221 mm) 19.8 lb (9 kg) 49 dBA printing; 30 dBA idle Ships with: 1,500-page Starter Return Program Print Cartridge Optional supplies: 3,000-page Return Program Print Cartridge 3,000-page Print Cartridge 6,000-page High Yield Return Program Print Cartridge 6,000-page High Yield Print Cartridge Up to 10,000 pages per month 1-year LexExpresssm
Paper Capacity Standard (in/out) Maximum (in/out) Paper Options Paper Sources Standard (in/out) Maximum (in/out) Media Types Media Sizes Media Weights Size/Weight Acoustics Supplies1

Duty Cycle Warranty

Yield is based on approximately 5% coverage

Order Information Chart

Part No. UPC US/Canada 21S0150 7-34646-15500-7 SUPPLIES Print Cartridges 12A7300 7-34646-11887-3 12A7400 7-34646-11889-7 12A7305 12A7405 7-34646-11888-0 7-34646-11890-3 Description Lexmark E321 Part No. UPC CONNECTIVITY External Print Servers 46D0060 7-34646-30316-3 46D0040 46D0020 46D0000 7-34646-30315-6 7-34646-30314-9 7-34646-30313-2 Description
3,000-page Print Cartridge 3,000-page Return Program Print Cartridge 6,000-page High Yield Print Cartridge 6.000-page High Yield Return Program Print Cartridge Transparencies (Letter)
MarkNet X2011e Ethernet 10/100BaseTX 1-port MarkNet X2012e Ethernet 10/100BaseTX, 10Base2 1-port MarkNet X2031e Ethernet 10/100BaseTX 3-port MarkNet X2030t Token-Ring 3-port
Media 70X7240 7-34646-03810-2 OPTIONS AND FEATURES Paper Handling Options 21S0046 7-34646-38423-0 21S0047 7-34646-38424-7 12A2435 7-34646-18435-9 08A0461 7-34646-37176-6 Memory Options 16H0055 7-34646-24755-9 16H0056 7-34646-24756-6 16H0057 7-34646-24757-3 16H0058 7-34646-24758-0
250-Sheet Drawer 250-Sheet Tray E3xx Paper Tray Cover E32x Paper Tray 2 Cover 8MB SDRAM 16MB SDRAM 32MB SDRAM 64MB SDRAM
OTHER ATTACHMENT OPTIONS Adapters 1368705 7-34646-11309-7-34646-11802-6 Cables 1329605 0-87944-09056-7-34646-13068-7-34646-21649-4 12A2405 7-34646-18340-6
External Serial Adapter 802.11b Wireless Print Adapter Parallel Cable (10 ft.) Parallel Cable (20 ft.) Serial Cable (50 ft.) USB Cable (2-meter)
Lexmark, Lexmark with diamond design and MarkNet are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. LexExpress is a service mark of Lexmark International, Inc. Copyright 2003. Lexmark International, Inc. All rights reserved.

E321, E323 Printer

Setup Guide

October 2002

www.lexmark.com

Edition: October 2002
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800553-9727. In the United Kingdom and Eire, call +44 (0)044. In other countries, contact your point of purchase. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the users responsibility. Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PCL is a registered trademark of the Hewlett-Packard Company. PostScript is a registered trademark of Adobe Systems Incorporated. Other trademarks are the property of their respective owners. Copyright 2002 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense.

Safety information

If your product is NOT marked with this symbol , it MUST be connected to an electrical outlet that is properly grounded. CAUTION: Do not set up this product, make electrical connections, or use a fax modem feature during a lightning storm. The power cord must be connected to an electrical outlet that is near the product and easily accessible. Refer service or repairs, other than those described in the operating instructions, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. Your product uses a laser. CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. Your product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

Support unit

Remove the tray from the support unit. Remove all packing material and tape from the tray and the support unit. Place the support unit in the location you have chosen for your printer.
Install the optional 250-sheet drawer 3
Note: If you install the optional 250-sheet drawer at a later time, be sure to turn off the printer before installing it.
Align the printer with the front of the support unit and place it on top of the support unit. Make sure the support unit is firmly in place. When you complete setting up the printer, print a menu settings page to verify the 250-sheet drawer is listed under Installed Features (see page 35).

Insert the tray.

Install the optional 250-sheet drawer 4
Step 3: Install printer supplies
Installing the print cartridge
Removing print cartridge packaging
Use the finger tab to pull down the printer cover.

Cartridge handle

Grasp the cartridge handle and pull the print cartridge straight up. Remove the protective foam packaging from the print cartridge.
Install printer supplies 5
Pull off the plastic piece attached to the ends of the print cartridge. Discard the plastic piece, foam and paper.
Note: Do not touch the photoconductor drum on the bottom of the print cartridge.
Shake the cartridge to distribute the toner evenly.
Install printer supplies 6
Insert the print cartridge:
a Align the colored arrows on
either side of the cartridge with the corresponding arrows in the printer.
b Holding the cartridge by the
handle, tilt the cartridge down and guide it between the print cartridge grooves.
c Push down on the cartridge
until it is firmly in place.

Close the printer cover.

What do I do next?
Task Install memory cards Load paper Go to page 8 14
Install printer supplies 7
Step 4: Install memory cards
You can customize your printer memory capacity and connectivity by adding optional cards.
CAUTION: If you are installing memory cards sometime after setting up the printer, turn the printer off and unplug the power cord before continuing.

Removing the printer side cover
Before installing any memory options, you must remove the printer side cover.
Open the printer front cover.

Install memory cards 8

Firmly push in the two oval tabs as you pull open the side cover.
Gently pull off the cover and set it aside.

Install memory cards 9

Removing the system board shield
Use a No. 2 Phillips screwdriver to remove the system board shield.
Remove the top screw and set it aside. Loosen the bottom three screws, but do not remove them.
Slide the system board shield along the top and bottom grooves and set it aside.

Installing a memory card

Follow the instructions in this section to install either a printer memory card or, if you have a Lexmark E323 or Lexmark E323n, a flash memory card. The system board has two connectors for optional memory cards.You can install a card in either connector.

Install memory cards 10

Warning: Memory cards are easily damaged by static
electricity. Touch something metal on the printer before you touch a memory card.
Complete the steps in Removing the system board shield on page 10. Unpack the printer memory card. Avoid touching the connection points along the edge of the card. Save the packaging.

Notches

Connection points
Align the notches on the bottom of the card with the notches on the connector. Guide the card between the latches on each end of the connector and push the card firmly into the connector. Make sure each latch fits over the notch on each end of the memory card.
Reattach the metal shield and side cover. See page 12 for instructions.

Install memory cards 11

Reinstalling the system board shield
Align the metal shield between the top and bottom grooves and slide it all the way back.
Tighten the bottom three screws and reattach the top screw to keep the shield in place.

Install memory cards 12

Reattaching the printer side cover
Align the top and bottom tabs with the corresponding slots. As you close the printer side cover, push the oval tabs firmly into the slots. Close the printer front cover.

Install memory cards 13

Step 5: Load paper
Your printer has two standard paper sources: tray 1, which holds up to 150 sheets of plain paper, and a single-sheet manual feed. Use tray 1 for most print jobs. Use the manual feed to feed a single page, transparency, envelope, label, or card stock. You can increase your printer paper capacity with the optional 250-sheet tray. An output bin on top of the printer holds up to 100 sheets. The single-sheet front output door provides a straight-through paper path for special media, reducing curling and potential paper jams. The following table lists page numbers where you can find loading instructions for each tray.

Front output door

Tray 1

Paper support

Manual feed

Top output bin

Optional 250-sheet tray
Source Tray 1 Optional 250-sheet tray Manual feed

Capacity (sheets) 1

Paper sizes supported A4, A5, B5, letter, legal, executive, folio
Paper types supported Plain paper, transparencies, labels, card stock Plain paper

Go to page. 15 18

Plain paper, transparencies, 21 envelopes, labels, card stock

Load paper 14

Loading tray 1
Use tray 1, which is behind the manual feed, to feed paper and special media. Tray 1 holds up to 150 sheets of paper, 10 sheets of transparencies or labels,10 envelopes,10 sheets of card stock.
Extend the rear paper support until you hear a click.
Flex the sheets back and forth to loosen them, fan the sheets on all four sides, and flex them again.

Load paper 15

If loading: letterhead paper, insert letterhead with the top of the page pointing down, facing you
envelopes, insert them vertically, flap side down with the stamp area in the top left corner To reduce paper jams, do not use envelopes that: Have excessive curl Are stuck together Are damaged in any way Contain windows, holes, perforations, cutouts, or embossing Use metal clasps, string ties, or metal folding bars Have postage stamps attached Have any exposed adhesive when the flap is in the sealed position

Load paper 16

Extend the front paper support on the top output bin until you hear a click. If you are printing on legal size paper, completely extend the front paper support. Open the front output door for a straight-through paper path if you are printing on special media.
Slide the paper guides against the edges of the paper or envelopes. Select the paper size and type from your software application. Select the number of copies from your software application or printer driver if you are printing multiple copies. Start your print job.
Note: If you load any print media other than plain letter or A4 paper in trays 1 or 2, make sure you change the Paper Type and Paper Size settings for that tray. Refer to the Publications CD for detailed information.

Load paper 17

Loading the optional 250-sheet tray
Grasp the tabs on either side of the tray and pull it completely out of the printer.
Make sure the metal plate is pressed down before inserting the tray into the printer. After the tray is inserted, the metal plate springs back up so the paper can feed into the printer.

Load paper 18

If loading A4 or legal size paper, extend the paper support on the front of the tray.
Flex the sheets back and forth to loosen them, fan the sheets on all four sides, and flex them again. If loading letterhead paper, insert letterhead face down with the top of the page entering the printer first.

The printer can be attached to a network or directly to a computer to print locally.

Attaching a local cable

USB cable
You can attach your printer locally using either a USB or parallel connection.
A USB port is standard on most base models. Windows 98 SE, Windows Me, Windows 2000, and Windows XP operating systems support USB connections. Some UNIX, Linux, and Macintosh computers also support USB connections. Refer to your computer operating system documentation to see if your system supports USB. To attach the printer to a computer:
Be sure to match the USB symbol on the cable to the USB symbol on the printer.
Connect the printer to the computer using a USB or parallel cable. A USB port requires a USB cable such as Lexmark part number 12A2405 (2 m [6.5 ft]). Be sure to match the USB symbol on the cable to the USB symbol on the printer.
Plug one end of the printer power cord into the socket at the back of the printer and the other end into a properly grounded outlet. Turn on your printer. After the printer completes its internal tests, the Ready message indicates that the printer is ready to receive jobs.

Attach cables 24

If you see a message other than Ready on the display, refer to the publications CD for instructions on clearing the message. Click Printing, and then click Understanding printer messages.

Parallel cable

Turn on your computer and any other peripherals. Go Install drivers for local printing on page 27.
A parallel port requires an IEEE-1284 compliant parallel cable such as Lexmark part number 1329605 (3 m [10 ft]) or 1427498 (6 m [20 ft]).
Attaching a network cable

Ethernet cable

You can attach your Lexmark E323n printer to a network using standard network cables.
A 10BaseT/100BaseTx Fast Ethernet port is standard on the network model. To attach the printer to a network:
Make sure the printer is turned off and unplugged. Plug one end of the standard network cable into a LAN drop or hub and the other end into the Ethernet port on the back of the printer. The printer automatically adjusts for the network speed. Plug one end of the printer power cord into the socket at the back of the printer and the other end into a properly grounded outlet. Now turn on the printer. After the printer completes its internal tests, the Ready message indicates that the printer is ready to receive jobs.

Macintosh

Macintosh OS 8.6 or later is required for USB printing. To print locally to a USB-attached printer you must create a desktop printer icon (Macintosh 8.69.x) or create a queue in Print Center (Macintosh OS X).
Creating a desktop printer icon (Macintosh 8.69.x)
Install a printer PostScript Printer Description (PPD) file on your computer.
a Insert the drivers CD. b Double-click Classic, and then double-click the installer
package for your printer.
Note: A PPD file provides detailed information about the capabilities of a printer to your Macintosh computer.
c Choose the language you want to use and click OK. d Click Accept after you read the license agreement. e Click Continue after you finish with the Readme file. f Choose a default paper size. g On the Easy Install screen, click Install. All the necessary
files are installed on your computer.
h Click Quit when installation is complete.
Note: A PPD for your printer is also available in a downloadable software package from Lexmarks Web site at www.lexmark.com.
Do one of the following: Macintosh 8.6 - 9.0: Open Apple LaserWriter. Macintosh 9.1 - 9.x: Open Applications, and then Utilities.
Double-click Desktop Printer Utility. Select Printer (USB), and then click OK. In the USB Printer Selection section, click Change. If your printer does not appear in the USB Printer Selection list, make sure the USB cable is properly connected and the printer is turned on.
Select the name of your printer, and then click OK. Your printer appears in the original Printer (USB) window. In the PostScript Printer Description (PPD) File section, click Auto Setup. Make sure your printer PPD now matches your printer. Click Create, and then click Save.
Install drivers for local printing 32
Specify a printer name, and then click Save. Your printer is now saved as a desktop printer.
Creating a queue in Print Center (Macintosh OS X)
a Insert the drivers CD. b Double-click Mac OS X, and then double-click the installer

Print a Menu Settings page for a list of current printer settings. If you have a Lexmark E323n, your printer prints both a Menu Settings page and a Network Setup page, listing the IP address and other network settings.
Press and release Continue to print the page(s). On the Menu Settings page: Verify that the options you installed are correctly listed under Installed Features. If an option you installed is not listed on the Menu Settings page, turn the printer off, unplug the power cord, and reinstall the option. Verify that the amount of memory installed is correctly listed under Printer Information. Verify that the paper trays are configured for the sizes and types of paper you loaded.
On the Network Setup page, confirm that Status is Connected. If Status is Not Connected, your LAN drop may not be active or your network cable may be malfunctioning. Consult your network support person for a solution, and then print another Network Setup page to verify that you are connected to your network. Save the network setup page for later use.

Verify printer setup 35

Task Configure for TCP/IP Distribute information to users Go to page 37 42

Verify printer setup 36

Step 9: Configure for TCP/IP
If you have TCP/IP available on your network, we recommend that you assign an IP address to the printer.
Assigning a printer IP address
If your network is using DHCP, an IP address is automatically assigned after you connect the network cable to the printer.
Look for the address under the TCP/IP heading on the Network Setup page you printed in Printing setup pages on page 35. Go to Verifying the IP settings on page 38 and begin with step 2.
If your network is not using DHCP, then you must manually assign an IP address to the printer. One of the easiest ways is to use the Print Server TCP/IP Setup Utility on the drivers CD. Launch the CD, click View Documentation Network Printer Install. Look for information about using the Print Server TCP/IP Setup Utility. To use this utility, you need to know the printer 12-digit physical address or Universally Administered Address (UAA). Look for the UAA entry on the Network Setup page you printed earlier. You can use either the MSB or canonical form of the UAA.

Configure for TCP/IP 37

Verifying the IP settings
Note: On Windows computers, click Start Programs Command prompt (or Accessories Command prompt if using Windows 2000).
Print another Network Setup page. Look under the TCP/IP heading and make sure the IP address, netmask, and gateway are what you expected. See Printing setup pages on page 35 if you need help.

Ping the printer and verify that it responds. For example, at a command prompt on a network computer, type ping followed by the new printer IP address (for example, 192.168.0.11): ping xxx.xxx.x.xx If the printer is active on the network, you receive a reply.

Configure for TCP/IP 38

Step 10: Install drivers for network printing
After you have assigned and verified the TCP/IP settings, you are ready to install the printer drivers on each network computer.
In Windows environments, network printers can be configured for direct printing or shared printing.
Direct printing means the printer is attached directly to the network using an available LAN connection or open port on a hub. In this type of network printing, printer drivers are typically installed on each network computer. A shared printer is connected locally to one of the computers on the network using a local printer cable such as USB. The printer is installed on the network computer attached to the printer. During the driver installation, the printer is set up to be shared so that other network computers are allowed to print to it.
More information about each of these network printing methods is on the drivers CD that shipped with your printer.
Creating ports and installing drivers
Note: Using a custom printer driver and a custom network port provides enhanced functionality, such as printer status alerts.
Read the detailed instructions on the drivers CD. Click View Documentation and look for information about network printer installation for your specific Windows environment. If you choose to install without using the instructions on the drivers CD, you need a basic understanding of network printing on TCP/IP networks, installing printer drivers, and the process involved in creating new network ports.
Install drivers for network printing 39
Supported network printer ports
Microsoft IP portWindows NT 4.0, Windows 2000, and Windows XP Lexmark network portWindows 95/98/Me, Windows NT 4.0, Windows 2000, and Windows XP
Supported printer drivers
Windows system printer driver Lexmark custom printer driver
System drivers are built into Windows operating systems. Custom drivers are available on the drivers CD. Updated system and custom drivers are available on the Lexmark Web site at www.lexmark.com.
Note: A PostScript Printer Description (PPD) file provides detailed information about the capabilities of a printer to your UNIX or Macintosh computers.
In order to print to a network printer, each Macintosh network user must perform both of the following tasks on his computer:
Install a custom PostScript Printer Description (PPD) file. A custom PPD can be found on the drivers CD that shipped with your printer. A PPD for your printer is also available in a downloadable software package from Lexmarks Web site at www.lexmark.com.

Create a desktop printer icon (Mac OS 8.69.x) or create a queue in Print Center (Mac OS X).
Detailed instructions for these tasks can be found in the online documentation included on the drivers CD.
Your printer supports many UNIX and Linux platforms, such as Sun Solaris and Red Hat. Visit Lexmarks Web site at www.lexmark.com for a complete list of supported UNIX and Linux platforms.
Install drivers for network printing 40
Note: The Sun Solaris and Linux packages are available on the drivers CD and on Lexmarks Web site at www.lexmark.com.
Lexmark provides a printer driver package for each supported UNIX and Linux platform. The Users Guide in each package gives detailed instructions for installing and using Lexmark printers in UNIX and Linux environments. You can download these packages from Lexmarks Web site. You may also find the driver package you need on the drivers CD.

NetWare

You printer supports NetWare network environments. For the latest information about installing a network printer in a NetWare environment, launch the drivers CD and click View Documentation. Look for information about network printer installation.
Install drivers for network printing 41
Step 11: Distribute information to users
Identifying printer users
Several types of users may need access to the information stored on the publications CD:
Users sending print jobs Network printer administrators Help desk personnel Information technology support staff
Locating helpful information
Note: The publications CD is shipped inside the Setup Guide.
Launch the publications CD and browse the contents to see a complete list of the available information. If you have a version of Acrobat capable of full text searching, we have created catalog entries to help you find the information you need. The information provided on the Publications CD includes:
Tips for successful printing Ways to improve print quality Information about using the printer operator panel Instructions for replacing supplies Solutions to common printing problems Methods for clearing paper jams Overview of printer menus Explanation of printer messages
Distribute information to users 42
Distributing the information
You can give users access to the information on the Publications CD in several ways:
Give the Publications CD to a system administrator or the Help desk. Copy the entire contents of the CD (or just specific topics) to a shared network drive or intranet site. Each topic on the Publications CD is a separate PDF. Launch the CD, click Other resources, and then click File locations. Send Lexmarks printer documentation URL to printer users (www.lexmark.com/publications). Users with Internet access can browse the site. Print the information on the Publications CD and store it near the printer for easy access. For printing instructions, launch the CD and then click Navigation.

Congratulations!

You are now ready to use your new printer. Save this book if you anticipate purchasing printer options in the future.
Distribute information to users 43
Understanding the operator panel lights
The operator panel lights mean different things, depending on their sequence. They indicate that the printer is ready to print, the printer needs intervention, or the printer needs servicing. Some of the more common light sequences are shown in the next section. For a complete explanation of all of the light sequences, refer to the Understanding the operator panel lights section of the Publications CD.
Understanding the operator panel lights 44

Operator panel terms

Light is on

Light is off

Light is blinking

Light is blinking slowly

Press Continue
Press Continue briefly (approximately one second) to restart the printer. Press and release Continue twice quickly to display an error code.

Press Cancel

Press and release Cancel to cancel the job currently printing. Press and hold Cancel until all of the lights come on to reset the printer.
Understanding the operator panel lights 45
The printer is ready to receive and process data.
The printer is busy receiving or processing data.
Understanding the operator panel lights 46
The printer is waiting until additional data is received.
Tray 1 or the optional 250-sheet tray is out of media or the media did not feed properly.
Understanding the operator panel lights 47
The printer prompts you to load another sheet of media in the manual feed.
The printer detects a jam. Press and release Continue twice quickly to display the secondary paper jam light sequence.
Understanding the operator panel lights 48
The printer alerts you that the toner is getting low. To use the remaining toner, remove the print cartridge, gently shake it back and forth, and reinsert it. When the print fades or no longer prints satisfactorily, replace the print cartridge. (On the Lexmark E321, the Toner Low light does not come on if the 1,500-page starter print cartridge is installed.)

A secondary error has occurred:
Quickly press and release Continue twice to display the secondary error code light sequence. Refer to the Understanding the Operator Panel Lights section in the Publications CD for information on what the light sequence means and what you can do.
Understanding the operator panel lights 49
The printer has a service error. Turn the printer off and back on. If the lights are still blinking, contact your point of purchase.
Understanding the operator panel lights 50

Troubleshooting tips

Problem: Installing a print cartridge Characters appear light or blurred. The printer seems to be printing, but pages are blank. The printer is on, but nothing prints. Jobs are not printing and the Error light is on solid. Attaching cables Unexpected characters print or characters are missing. The operator panel lights do not come on when the printer is turned on. Loading paper Toner smudges appear on the page. The paper sticks together/printer feeds multiple sheets of paper.

What to do:

The print cartridge may be low on toner. Replace the cartridge. The print cartridge has an error. Replace the cartridge. Make sure the print cartridge is installed.
Make sure the parallel cable, USB cable or Ethernet cable is firmly plugged in at the back of the printer. Make sure the power cord is firmly plugged in at the back of the printer and at the electrical outlet.
Make sure the paper is straight and unwrinkled. Remove the paper from tray 1 or optional 250-sheet tray and fan the paper. Do not overfill tray 1 or the optional 250-sheet tray. Make sure the paper is under both corner bucklers and lying flat in the optional 250-sheet tray. Do not overfill tray 1 or the optional 250-sheet tray. Make sure the paper guides are properly positioned against the edges of the paper.
The paper skews or buckles.

Troubleshooting tips 51

Problem: The paper fails to feed from tray 1. The paper fails to feed from the optional 250-sheet tray.
What to do: Make sure tray 1 is selected from the printer driver. Remove the paper from tray 1 and fan the paper. Make sure optional 250-sheet tray is selected from the printer driver. Make sure the tray is pushed all the way in. Make sure the metal plate is pressed down. Make sure the paper is under both corner bucklers. Make sure the paper does not exceed the stack height indicator. Remove the paper from the optional 250-sheet tray and fan the paper.

Statement of Limited Warranty 53
offers a variety of extended warranty programs that include an extension of technical support. For products no longer covered by a Lexmark warranty, technical support may only be available for a fee. Extent of warranty We do not warrant uninterrupted or error-free operation of a product. Warranty service does not include repair of failures caused by:
recover actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to the greater of 1) $5,000 or 2) the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. In no event will Lexmark be liable for any lost profits, lost savings, incidental damage, or other economic consequential damages. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim. This limitation of remedies also applies to any developer of materials supplied to Lexmark. Lexmarks and the developers limitations of remedies are not cumulative. Such developer is an intended beneficiary of this limitation. Additional rights Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
Modification or attachments Accidents or misuse Unsuitable physical or operating environment Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle Failure to have installed a maintenance kit as specified (if applicable) Use of printing media outside of Lexmark specifications Use of other than Lexmark supplies (such as toner cartridges, inkjet cartridges, and ribbons) Use of other than Lexmark product or component
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. Limitation of liability Your sole remedy under this Statement of Limited Warranty is set forth in this section. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this Statement of Limited Warranty, you may