Lexmark Interpret S400 Series Quick Reference Guide

November 2010

www.lexmark.com
Important Message About Cartridge Recycling! Please Read Before Opening Your Inkjet Cartridge Box At Lexmark, we take our commitment to the environment seriously, and we encourage our customers to participate in our easy, no-cost method for returning empty Lexmark cartridges to Lexmark for proper recycling. We will insure that cartridges are properly handled with zero waste to landfills.
Go to www.lexmark.com/recycle. Follow instructions to request postage-paid bags. Bags usually arrive within 710 days.
printer except as otherwise provided below, and (2) pass this license/agreement to any subsequent user of this printer. The patented Lexmark inkjet cartridges and their contents are licensed subject to a restriction that they may be used only once. After this single use, the license to use the print cartridges and their contents terminates, and you agree to return them only to Lexmark for recycling. Replacement inkjet cartridge(s) sold without these terms are available through www.lexmark.com and may be refilled by you, or a third party, as the only cartridge alternative to be used with the licensed printer.
Important safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. Use only the power supply and power cord provided with this product or the manufacturer's authorized replacements. Use only the telecommunications (RJ-11) cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network. CAUTIONPOTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. CAUTIONSHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Place the empty Lexmark-branded inkjet cartridge(s) in the postage-paid return bag, and then seal the bag. If youre sending single-color tanks, we recommend that you send at least two at a time to maximize the environmental benefits.
Mail the bag to Lexmarks recycling partner. The bag is preaddressed.
Visit www.lexmark.com/recycle to learn more about recycling. Lexmark-branded cartridges are always made with all new parts, though components may contain recycled material. For warranty returns, call 1-800-332-4120. This patented printer is licensed for, and designed to work with, only genuine Lexmark inkjet cartridges for the life of the patented printer. You agree to: (1) use only genuine Lexmark inkjet cartridges with this

Contents

Important safety information..2 About your printer...4
Finding information about the printer...4 Minimizing your printer's environmental impact...4 Printer models.....5 Printer features....5 Understanding the parts of the printer...5 Using the printer control panel....7 Using memory cards and flash drives...9

Canceling copy jobs...17

Scanning....17
Tips for scanning.....17 Scanning to a local or network computer...17 Scanning to a flash drive or memory card...18 Scanning directly to e-mail using the printer software..18 Scanning to a PDF....18 Canceling scan jobs....19
Troubleshooting...19 Notices....23
Ordering and replacing ink cartridges..10
Ordering ink cartridges...10 Replacing ink cartridges....10 Maintaining ink cartridges...11
Using the printer software..12
Minimum system requirements....12 Installing the printer software....12 Using the Windows printer software...13 Using the Macintosh printer software...14

Printing....15

Printing a document....15 Printing photos using the printer control panel...15 Printing documents from a memory card or flash drive (Windows only).15 Canceling print jobs...16

Copying....16

Tips for copying....16 Making copies....16 Copying photos....17

About your printer

Finding information about the printer

The Quick Reference Guide contains basic instructions on how to accomplish common printer tasks like printing, copying, and scanning. It also includes information on troubleshooting common printer setup problems. For additional information about the printer, see the following:
What are you looking for? Initial setup instructions Find it here
Minimizing your printer's environmental impact
We are committed to protecting the environment and are continually improving our printers to reduce their environmental impact. By selecting certain printer settings or tasks, you may be able to reduce your printer's environmental impact even further.

Conserving energy

Activate Eco-Mode. This feature sets the screen brightness to low and sets the printer to change to
Power Saver mode after the printer is left idle for 10 minutes.
Select the lowest Power Saver timeout. The Power Saver feature puts the printer in a minimum-power
standby mode after the printer has been idle for a set amount of time (the Power Saver timeout).
Share your printer. Wireless/network printers allow you to share a single printer among multiple
computers, thus conserving energy and other resources.
Quick Setup sheet Hardware Setup Wizard*
Additional setup and instructions for using the Comprehensive User's Guide installed automatically with printer the printer software.* After installing your printer, you can access the User's Guide from the printer program folder: For Windows users

Conserving paper

Activate Eco-Mode. On selected printer models, this feature sets the printer to automatically print on
both sides of the paper (duplex) for copy and fax jobs, and for printing in Windows and Mac OS X 10.6 or later.
Print more than one page image on one side of the paper. The Pages per sheet feature allows you
to print multiple pages on one sheet. You can print up to 8 page images on one side of a sheet of paper.
1 Click or Start. 2 Click All Programs or Programs, and then select the
printer program folder from the list.
Print on both sides of the paper. Duplexing lets you print on both sides of the paper manually or
automatically (depending on your printer model).
Preview print jobs before printing. Use the preview features found in Toolbars, the Print or Print
Preview dialog, or the printer display (depending on your printer model).
3 Select View User's Guide.
For Macintosh users In Mac OS X version 10.From the Applications folder in the Finder, double-click the printer folder. 2 Double-click User's Guide. In Mac OS X version 10.5 or earlier 1 From the Finder desktop, double-click the printer folder.

Scan and save. To avoid printing multiple copies, you can scan documents or photographs and save
them to a computer program, application, or flash drive for presentation.

Use recycled paper.

Conserving ink
Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than
normal and are ideal for printing documents that are mostly text.
2 Double-click User's Guide.
Help using the printer software Software HelpHelp installed automatically with the printer software.* Click Help from any printer software program or application.
Use High Yield cartridges. Inks in High-Yield cartridges allow you to print more pages with fewer

cartridges.

Clean the printhead. Before replacing and recycling your ink cartridges, try using the Clean Printhead
and Deep Clean Printhead features. These features clean the printhead nozzles to improve the quality of your prints.
The latest supplemental information, updates, Support Web sitehttp://support.lexmark.com online technical support, and telephone support * Available on the installation software CD and on the Lexmark Web site at http://support.lexmark.com.

Recycling

Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To
return an ink cartridge, go to www.lexmark.com/recycle. Follow the instructions to request a postage-paid bag.
Recycle the product packaging. Recycle your old printer instead of throwing it away.
Recycle paper from discarded print jobs. Use recycled paper.
To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment.
Understanding the parts of the printer

Printer models

The installation software CD that came with your printer works for the following printer models:
Lexmark S405 Lexmark S408 Lexmark S415

Printer features

Your printer comes with full features that will help you manage and accomplish printing and imaging tasks:

INT ING

Wireless. Print and scan from virtually anywhere in your home or office over a secure wireless network,
as well as share the printer among multiple computers.

PRI NTI

Print. Print high quality documents and PDFs faster from a computer, from a USB flash drive, or from
a Bluetooth device. Built-in two-sided printing lets you save money and the environment.

2-Sided/Eco-Mode Activate 2-Sided to:
Print on both sides of the paper (duplex).

Activate Eco-Mode to:

Print on both sides of the paper (duplex). Change to Power Saver mode after the printer is left idle for ten minutes. Set screen brightness to low.
Note: 2-Sided/Eco-Mode is available only on select models.
Using memory cards and flash drives
Using a memory card or flash drive with the printer
Memory cards and flash drives are storage devices frequently used with cameras and computers. You can remove the memory card from the camera or the flash drive from the computer and insert it directly into the printer.

PR IN TIN G

1 Insert a memory card into the card slot or a flash drive into the USB port.
Inserting a memory card Inserting a flash drive WarningPotential Damage: Do not touch any cables, any network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A loss of data can occur.
2 Look for Memory Card Detected or Storage Device Detected on the display.

Notes:

If the printer does not recognize the memory device, then remove and reinsert it. If a flash drive or a digital camera set to mass storage mode is inserted into the USB port while a
memory card is in the card slot, then a message appears on the display prompting you to choose which memory device to use.

FL AS H DR IV E

MEMORY STICK
Supported memory cards and file types
Memory Card File Type Documents:
Insert the card with the brand name label facing

right.

The flash drive uses the same port that is used
for a PictBridge camera cable.
Make sure any arrows on the card point toward

the printer.

An adapter may be necessary if your flash drive
does not fit directly into the port.
If necessary, connect the memory card to the
adapter that came with it.
Make sure that the memory card inserted is
supported by the printer. For more information, see Supported memory cards and file types on page 9.

Using the Windows printer software
Software installed during printer installation
When you set up the printer using the installation software CD, all the necessary software was installed. You may have chosen to install some additional programs. The following table provides an overview of various software programs and what they can help you do. If you did not install these additional programs during initial installation, then reinsert the installation software CD, run the installation software, and then select Install Additional Software from the Software Already Installed screen.
Abbyy Sprint OCR Lexmark Wireless Setup Utility (referred to as Wireless Setup Utility)
Scan a document and produce text that you can edit with a word-processing program.
Set up the wireless printer on a wireless network. Change the wireless settings of the printer.
Note: This program is installed automatically with the printer software if the printer has wireless capability.
Lexmark Service Center (referred to as Service Center)

Printer software

Use the LexmarkTM Printer Home (referred to as Printer Home) To
Troubleshoot the printer. Access the printer maintenance functions. Contact technical support.
Launch applications or programs. Access the Fax Solutions software. Scan or e-mail a photo or document. Edit scanned documents. Scan documents to PDF. Adjust settings for the printer. Order supplies. Maintain ink cartridges. Print a test page. Register the printer. Contact technical support. Printing Preferences
This program is installed automatically with the printer software. You may be prompted to install this program from the Web,
depending on your printer model. When you select File Print with a document open and then click Properties, a Printing Preferences dialog appears. The dialog lets you select options for the print job, such as the following:
Select the number of copies to print. Print two-sided copies. Select the paper type. Add a watermark. Enhance images. Save settings.
Lexmark Fast Pics (referred to as Fast Pics)
Manage, edit, transfer, and print photos and documents.
Note: Printing Preferences is installed automatically with the printer software.
Note: Your printer may not come with some of these programs or some of the functions of these programs, depending on the features of the printer that you purchased.

Using the Macintosh printer software
Applications are installed along with the printer software during installation.
Use the Lexmark Printer Utility (not available in Mac OS X version 10.6) (referred to as Printer Utility)
1 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. 2 Double-click the application that you want to use.
Use the Print dialog To Adjust the print settings and schedule print jobs. Note: With a document or photo open, choose File > Print to access the Print dialog. Printer Services dialog (not available in Mac OS X version 10.5 or later)
Get help with cartridge installation. Print a test page. Print an alignment page. Clean the printhead nozzles. Order ink or supplies. Register the printer. Contact technical support.
Wireless Setup Assistant (in Mac OS X version 10.6) Set up the printer on a wireless network. or Note: This application is automatically installed with the printer software if the printer has wireless capability. Lexmark Wireless Setup Assistant (in Mac OS X version 10.5 or earlier) (referred to as Wireless Setup Assistant) Uninstaller Remove the printer software from your computer.
Access the printer utility. Troubleshoot. Order ink or supplies. Contact Lexmark. Check the printer software version installed on the computer.
Note: Your printer may not come with these applications, depending on the features of the printer that you purchased.
Scan Center (in Mac OS X version 10.6) or Lexmark All-In-One Center (in Mac OS X version 10.5 or earlier) (referred to as All-In-One Center) Printer Settings (in Mac OS X version 10.6) or Lexmark AIO Setup Utility (in Mac OS X version 10.5 or earlier) (referred to as AIO Setup Utility) Network Card Reader (in Mac OS X version 10.6) or Lexmark Network Card Reader (in Mac OS X version 10.5 or earlier) (referred to as Network Card Reader)
Scan photos and documents. Customize settings for scan jobs.

Web Links

Web Links are links to predefined Web pages.

In Mac OS X version 10.6

1 From the Finder, navigate to:
Customize settings for fax jobs. Create and edit the Contacts list.
Applications > select your printer folder > Web Links
2 Double-click the Web Link that you want to visit.
In Mac OS X version 10.5 or earlier
1 From the Finder desktop, double-click the printer folder.
View the contents of a memory device inserted into

a network printer.

2 Double-click the Printer Utility icon. 3 From the Web Links tab, select the link you want to visit.
Use Customer Support Lexmark Software Updates Lexmark Online Order Supplies Online Printer Registration To Contact technical support. Download and install the latest printer software. Visit the Lexmark Web site. Order ink or supplies. Register your printer.

Transfer photos and PDF documents from a memory
device to the computer over a network.
Use Visit Lexmark SmartSolutions
If document files and image files are stored in the memory device, then press the arrow buttons to select Photos, and then press.
Visit the SmartSolutions Web site. Choose your custom solutions.
4 Press the arrow buttons to scroll to Easy Photo or Print Photos, and then press
Note: Your printer may not come with these Web Links, depending on the features of the printer that you purchased.
Select Easy Photo if you want to print photos quickly. Select Print Photos if you want to customize the photos before printing them. 5 Press the arrow buttons to select a photo printing option, and then press

Printing

Printing a document
1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Select the print quality, the number of copies to print, the type of paper to use, and how the pages

should print.

Note: You can choose to print the most recent photo, print all the photos, print photos that fall within a date range, print photos by selecting the photo numbers on a proof sheet, or print pre-selected photos from a digital camera using Digital Print Order Format (DPOF). The DPOF option appears only when there is a valid DPOF file in your memory device.
6 Adjust the print settings: If you are in the Easy Photo menu, then press the arrow buttons to select the paper size and photo
size. Press each time you make a selection.
If you are in the Print Photos menu, then press the arrow buttons to select the photo size, paper
size, paper type, layout, photo effects, and quality of the photos, and to adjust the brightness and color effects of the photos. Press each time you make a selection.
4 Click OK to close any printer software dialogs. 5 Click OK or Print.
7 Press the Color/Black button to set a color or black-and-white print.
When you select color or black-only printing, the light near your choice comes on.

8 Press

1 With a document open, choose File > Page Setup. 2 From the Page Setup dialog, set the printer, paper size, and orientation. 3 Click OK. 4 From the menu bar, choose File > Print. 5 From the Printer pop-up menu, choose your printer. 6 From the print options menu, choose the print quality, the number of copies to print, the type of paper
to use, and how the pages should print.
Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing.
Printing documents from a memory card or flash drive (Windows only)
To enable the File Print function:
The printer must be connected to a computer through a USB cable or through a network. The printer and the computer must be on. The memory card or flash drive must contain document files that are supported by the printer. For
more information, see Supported memory cards and file types on page 9.

7 Click Print.

The computer must contain applications that support the file types in the memory device.
Printing photos using the printer control panel
1 Load photo paper. 2 From the printer control panel, press
1 Insert a memory card or flash drive.
When the printer detects the memory device, Memory Card Detected or Storage Device Detected appears on the display.
2 If only document files are stored on the memory device, then the printer automatically switches to

File Print mode.

3 Insert a memory card, flash drive, or digital camera set to mass storage mode.
If document files and image files are stored on the memory device, then press Documents.

to select

1 Click the printer icon on the Dock. 2 From the print queue dialog, choose the job you want to cancel, and then click Delete.
3 Select and print the document:
If the printer is using a USB connection
a Press the arrow buttons to select the file name of the document that you want to print or the
folder where the document is saved in the memory device.

Copying

ADF Scanner glass

b Press

, and then press
to start printing the document.
If the printer is using a Wireless connection (selected models only)
a Press the arrow buttons to select the file name of the document that you want to print. b Press
, and then wait for the printer to connect to the network computer or to finish searching the network for available computers. to start printing the document.

Scanning to a flash drive or memory card
Before you begin, make sure your flash drive or memory card is not write protected.
3 When Scan to appears on the display, insert the flash drive or memory card. 4 Press the arrow buttons to scroll to USB Flash Drive or Memory Card, and then press
the original image size. Press each time you make a selection.
6 From the Send scanned image to menu, choose an e-mail application. 7 Click Scan.
When the scan is finished, a new e-mail message is created with the scanned document automatically attached.
5 Press the arrow buttons to select the resolution quality, the type of output you want to create, and
Note: Select the PDF file type if you want to scan multiple pages and save them as one file.
8 Compose your e-mail message.

6 Press

Scanning to a PDF
1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 Click
The scan is complete when a message appears on the printer control panel indicating that the file you scanned has been saved.
Scanning directly to e-mail using the printer software
Printer Home > select your printer > PDF Scanning starts and the scan progress dialog appears.
5 Save the document as a PDF.
To open the Service Center, use one of these methods:
Method 1 If it appears on an error message dialog, click the For additional assistance, use the Service Center link. Method 2
1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. 3 Double-click Scan Center or All-In-One Center. 4 From the What is being scanned? area on the main screen, select a document type. 5 Customize the settings as needed. 6 Click Scan. 7 Save the document as a PDF.
3 Select Printer Home. 4 From the Support tab, select Service Center.
If Troubleshooting does not solve your problem
Visit our Web site at http://support.lexmark.com to find the following:

Canceling scan jobs

Press on the printer control panel, or click Cancel on the computer screen.

Knowledgebase articles with the latest information and troubleshooting for your printer Live online technical support Contact numbers for telephone technical support

Setup troubleshooting

Troubleshooting

Before you troubleshoot

Use this checklist to solve most printer problems:
Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or

extension cords.

Incorrect language appears on the display on page 19 Printhead errors on page 20 Software did not install on page 21 Print job does not print or is missing pages on page 21 Printer is printing blank pages on page 22 Printer is busy or does not respond on page 22 Cannot delete documents from the print queue on page 22 Cannot print through USB on page 22
Make sure the printer is turned on. Make sure the printer is securely connected to the host computer, print server, or other network

access point.

Incorrect language appears on the display
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
Check the printer for error messages, and resolve any errors. Check for paper jam messages, and clear any jams. Check the ink cartridges, and install new cartridges if necessary. Use the Service Center to locate and solve the problem (Windows only). Turn the printer off, wait about 10 seconds, and then turn the printer back on.
CHANGE THE LANGUAGE USING THE PRINTER MENUS
1 From the printer control panel, press
2 Press the arrow buttons to scroll to Defaults, and then press
Using the Service Center to solve printer problems
The Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and customer support.
3 Press the arrow buttons to scroll to Set Defaults, and then press 4 Press the arrow buttons to scroll to Use Factory, and then press
5 Complete the initial printer setup.

2 Remove the printhead.

CHANGE THE LANGUAGE USING A BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT LANGUAGE)

1 Turn the printer off.

Note: If you have set the Power Saver timeout in the Setup menu, then press and hold seconds to turn off the printer. for three

2 Press and hold down

, and then press and release
to turn the printer on. WarningPotential Damage: Do not touch the printhead nozzles.

Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port.
2 Unplug the power cord from the wall outlet, and then pull out the power cord from the power 3 After one minute, reconnect the power cord into the power supply, and then plug the power cord

into the wall outlet.

RECONNECT THE PRINTER POWER SUPPLY
1 Turn off the printer, and then unplug the power cord from the wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the wall outlet, and then turn on the printer.

4 Turn on the printer.

REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION
Print job does not print or is missing pages
MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY
1 Turn the printer on, and then open the printer. 2 Make sure the cartridges are inserted correctly.
The cartridges should click firmly into the matching color slot of the printhead.
The USB port is marked with a

USB symbol.

3 Close the printer.
REMOVE AND REINSTALL THE PRINTER SOFTWARE
SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB
Note: This solution applies to Macintosh users only.
Printer is printing blank pages
Blank pages may be caused by improperly installed ink cartridges.
Cannot delete documents from the print queue
If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the computer and printer may not be communicating.
REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
1 Reinstall the ink cartridges, see Replacing ink cartridges on page 10 for more information.
If the cartridges do not seem to fit, make sure the printhead is properly seated, and then try installing the cartridges again.
RESTART THE COMPUTER AND TRY AGAIN Cannot print through USB
2 Load plain paper. 3 From the printer control panel, press
4 Press the arrow buttons to scroll to Maintenance, and then press

CHECK THE USB CONNECTION

1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer.
5 Press the arrow buttons to scroll to Deep Clean Printhead, and then press
6 Press the arrow buttons to scroll to Align Printer, and the press
An alignment page prints. Note: Do not remove the alignment page until printing is finished.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
Printer is busy or does not respond
MAKE SURE THE USB PORT IS ENABLED IN WINDOWS

2 In the Start Search or Run box, type devmgmt.msc.
MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE
If the power light is blinking on and off slowly, then the printer is in Power Saver mode. Press wake up the printer. If the printer will not come out of Power Saver mode, then reset the power: to
3 Press Enter, or click OK.
The Device Manager opens.
4 Click the plus sign (+) beside Universal Serial Bus controllers.
If USB Host Controller and USB Root Hub are listed, then the USB port is enabled. For more information, see the computer documentation.
1 Unplug the power cord from the wall outlet, and then wait 10 seconds. 2 Insert the power cord into the wall outlet, and then turn on the printer.
If this problem persists, then check our Web site for updates for your printer software or firmware.

Network Troubleshooting

If you are having trouble setting up your printer on a network, print a network setup page, and then see the complete network troubleshooting information in the Network Getting Started Guide or the comprehensive User's Guide available on the installation software CD.
If you don't have access to the Internet, you can contact Lexmark by mail: Lexmark International, Inc. Bldg 004-2/CSC 740 New Circle Road NW Lexington, KY 40550 USA 2010 Lexmark International, Inc. All rights reserved.
Printing a network setup page
A network setup page lists the configuration settings of the printer, including the IP address and MAC address of the printer.
1 Load plain paper. 2 From the printer control panel, press

Trademarks

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners.
3 Press the arrow buttons to scroll to Network Setup, and then press 4 Press
to select Print Setup Page.
The network setup page prints.

Notices

Edition notice
November 2010 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the users responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com.

Recycling

Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To return an ink
cartridge, go to www.lexmark.com/recycle. Follow the instructions to request a postage-paid bag.
Recycle the product packaging. Recycle your old printer instead of throwing it away. Recycle paper from discarded print jobs. Use recycled paper.
To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment.
Finding information about the printer

Publications

What are you looking for? Initial setup instructions: Find it here Setup documentation The setup documentation came with the printer and is also available on the Lexmark Web site at http://support.lexmark.com.
Connecting the printer Installing the printer software
What are you looking for? Additional setup and instructions for using the printer:
Find it here User's Guide The User's Guide is available on the installation software CD.
Selecting and storing paper and specialty media Loading paper Performing printing, copying, scanning, and faxing tasks,
depending on your printer model
Configuring printer settings Viewing and printing documents and photos Setting up and using printer software Setting up and configuring the printer on a network, depending on your printer model For updates, check our Web site at http://support.lexmark.com.
Caring for and maintaining the printer Troubleshooting and solving problems
Help using the printer software
Windows or Mac Help Open a printer software program or application, and then click Help. Click ? to view context-sensitive information. Notes:
The Help installs automatically with the printer

software.

The printer software is located in the printer
Program folder or on the desktop, depending on your operating system. The latest supplemental information, updates, and online technical support: Lexmark Support Web site http://support.lexmark.com Note: Select your region, and then select your product to view the appropriate support site. Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact support so that they may serve you faster:
Troubleshooting hints and tips Frequently asked questions Documentation Driver downloads Live chat support E-mail support
Machine Type number Serial number Date purchased Store where purchased

Telephone support

In the US, call us at: 1-800-332-4120 MondayFriday (8:00 AM11:00 PM ET), Saturday and Sunday (11:00 AM8:00 PM ET) Support telephone numbers and hours of operation for your region or country can be found on the Support Web site (http://support.lexmark.com) or on the printed warranty that came with your printer.

To Access fax numbers from a saved list of numbers. In Fax mode:
Insert a three-second pause in a fax number to wait for an outside line or get through an
automated answering system. Enter a pause only when you have already begun entering the number.
Display the last number dialed. Press the left or right arrow button to view the last five
numbers dialed. 5 Dialtone Color/Black Start button Dial the telephone number manually using the keypad before sending the fax. Switch to color mode or black-and-white mode. Start a print, scan, fax, or copy job, depending on which mode is selected.

Use the 6

2-Sided/Eco-Mode Activate 2-Sided to:
Print on both sides of the paper (duplex).

Activate Eco-Mode to:

Print on both sides of the paper (duplex). Change to Power Saver mode after the printer is left idle for ten minutes. Set screen brightness to low.
Note: 2-Sided/Eco-Mode is available only on select models. 7 Cancel button
Cancel a print, copy, scan, or fax job in progress. Exit from a menu level of the Copy, Scan, Fax, Photo, or File Print menu to the top level of

a menu.

Exit from a menu level of the Setup menu to the top level of the previous mode. Clear current settings or error messages, and return to default settings.
8 Keypad In Copy mode or Photo mode: enter the number of copies or prints you want to make. In Fax mode:
Enter fax numbers. Navigate an automated answering system. Select letters when creating a Speed Dial list. Type numbers to enter or edit the date and time shown on the display.
Changing temporary settings into new default settings
The following menus revert to default settings after two minutes of inactivity or after the printer is turned off:

Copy menu

Copies Quality Lighter/Darker Resize Original Size Pages per Sheet Copies per Sheet Content Type

Scan menu

Quality Original Size Lighter/Darker Quality
Fax menu (selected models only)

Photo menu

The following Photo options will not time out after two minutes of inactivity or after you turn off the printer, but they will return to the factory default settings when a memory card or flash drive is removed.

If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrap plug port of the printer. and plug the device into the
Connecting the printer in countries that use serial connection
In some countries or regions, you need to plug all devices into the wall jack. You cannot plug a telephone or answering port of the printer. This is called serial connection. machine into the
Austria Belgium Denmark France Finland Germany Ireland Italy Netherlands Norway Portugal Spain Sweden Switzerland United Kingdom
WarningPotential Damage: If your country is on the list, then do not remove the wrap plug from the printer. It is necessary for the proper functioning of the devices on the telephone line.

port of the

Connecting the printer to a wall jack in Germany
The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones.
Connect the printer to any of the N ports.
Entering your user information
Your user information includes your name or your company name, your fax number (your fax number is your telephone number, unless you have a dedicated fax telephone line), and the time and date on your fax machine when a transmission is made. This information appears in the header and footer of the faxes that you send. In some countries, you cannot send a fax without this information. Some fax machines also block faxes without sender information, so make sure that you enter this information in your printer.

Setting the fax header

2 Press the arrow buttons to scroll to Fax Setup, and then press
3 Press the arrow buttons to scroll to Dialing and Sending, and then press 4 Press
again to select Your Fax Name.
5 Use the keypad to enter your name or your company name, and then press 6 Press the arrow buttons to scroll to Your Fax Number, and then press
7 Use the keypad to enter your fax number or your telephone number, and then press

Setting the fax footer

1 Press

How do I set the distinctive ring for the printer?
Setting the correct ring is important if you subscribe to the Distinctive Ring Pattern Detection (DRPD) feature offered by telephone companies. This feature allows you to have multiple telephone numbers on one telephone line. Each telephone number has a designated ring pattern (a single ring, a double ring, a triple ring). The different ring patterns let you know what telephone number was dialed, and what device you should use to answer the call. Assign one of your telephone numbers to the printer as the fax number, and then set the printer to answer the ring pattern of that number. If the pattern is set incorrectly, then the printer rings, but it never receives the fax. To set the ring pattern in the printer:
3 Press the arrow buttons to scroll to Ringing and Answering, and then press 4 Press the arrow buttons to scroll to Ring Pattern, and then press
5 Press the arrow buttons to select the ring pattern for the printer, and then press
Distinctive Ring is also called Ident-a-Call, Smart Ring, Teen Ring, RingMaster, and IdentaRing.
How can I check the dial tone?
A dial tone lets you know if the telephone line is working or if the printer is properly connected to the telephone line. If you encounter problems sending and receiving faxes, then make sure you can hear a dial tone on the line and through the printer.
Make sure the telephone line and the wall jack are working
1 Plug an analog telephone into the wall jack. 2 Listen for a dial tone through the telephone handset.
If you hear a dial tone, then the telephone line and the wall jack are working. If you do not hear a dial tone, plug the analog telephone into a second wall jack, and then listen for a dial tone. If you hear a dial tone, then the telephone line is working but the first wall jack is not working.
Make sure the printer is connected properly to the telephone line
1 While the printer is connected to a telephone line through the
telephone into the port of the printer. port on the back of the printer, plug an analog
2 Listen for a dial tone.
If you hear a dial tone, then the telephone line is working and properly connected to the printer. If you do not hear a dial tone through both the wall jack and the printer, then see the Fax troubleshooting checklist on page 131.
How do I adjust the speaker volume on the printer?
Listen to the dial tone to check if the telephone line is working and to check if the cables and devices are connected properly in your telephone network. Make sure that the dialing volume is not set to Off, especially if you are dialing a number on hook. If you set the printer to receive faxes manually, then make sure that you set the ringer volume loud enough for you to hear it.
Adjusting the dialing volume
3 Press the arrow buttons to scroll to Dialing and Sending, and then press 4 Press the arrow buttons to scroll to Dial Volume, and then press 5 Press the arrow buttons to select a dial volume setting, and then press

21 When the available networks are displayed, provide the network name and the security information you created.
22 Store a copy of your network name and security information in a safe place for future reference.

In Windows 2000

Refer to the documentation that came with your wireless network adapter for information on configuring an ad
hoc network with Windows 2000.
1 Access the Airport settings: In Mac OS X version 10.5 or later
From the Apple menu, navigate to: System Preferences > Network > AirPort
In Mac OS X version 10.4 or earlier
From the Finder, navigate to: Applications > Internet Connect > AirPort
2 From the Network Name or Network menu, click Create Network. 3 Create a name for the ad hoc network, and then click OK.
Note: Store the network name and password in a safe place for future reference.
Adding a printer to an existing ad hoc wireless network
Note: The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc wireless network will remove it from any other wireless network, either ad hoc or infrastructure, for which it is configured.
Note: Windows Vista computers may need to be reconnected to the ad hoc network after restarting.
Configuring the printer wirelessly using WPS (Wi-Fi Protected Setup)
Wi-Fi Protected Setup (WPS) is a method of configuring computers and printers on a secure wireless network. WPS is faster than manual configuration, and it reduces typing errors when new devices are added to a wireless network. The SSID and WPA passphrase are automatically detected and configured for you. The printer supports WPS and can be configured for wireless access using WPS. In order to use WPS to configure the printer, the wireless router must also support WPS. If you want to use WPS to set up your printer, then insert the CD and follow the instructions on the computer screen. Notes:
To use WPS to configure the printer wirelessly, all of the devices on your wireless network must support WPS. If
any device on your network does not support WPS, then you must type the SSID and security information when prompted.
If you are using the PIN method to add your printer using WPS, make sure you type all eight digits when you are

Determined by range and number of Restricted to range of individual wireless access points devices on network Usually faster Usually slower
We recommend setting up a network in infrastructure mode using the installation CD that came with the printer. Infrastructure mode is the recommended setup method because it provides:
Increased network security Increased reliability Faster performance Easier setup
Finding the signal strength
Wireless devices have built-in antennas that transmit and receive radio signals. The signal strength listed on the printer network setup page indicates how strongly a transmitted signal is being received. Many factors can affect the signal strength. One factor is interference from other wireless devices or other devices such as microwave ovens. Another factor is distance. The farther two wireless devices are from each other, the more likely it is that the communication signal will be weaker. The strength of the signal received by your computer can also affect the connectivity of the printer with the network during configuration. When you installed the wireless adapter in your computer, the adapter software probably placed an icon in your system tray. Try double-clicking this icon, and it will tell you how strongly the computer is receiving the wireless signal from the network. To improve signal quality, remove sources of interference and/or move wireless devices closer to the wireless access point (wireless router).
How can I improve wireless signal strength?
A common reason wireless printers fail to communicate over a network is poor wireless signal quality. If the signal is too weak, too distorted, or blocked by an object, it cannot carry information between the access point and the printer. To determine if the printer is receiving a strong signal from the access point, print a network setup page. The Quality field indicates the relative strength of the wireless signal the printer is receiving. Drops in signal strength can be intermittent, however, and although the signal quality appears high, it may drop during certain conditions. If you think signal strength is a problem between your access point and the printer, try one or more of the following: Notes:

a From the Apple menu, navigate to:
System Preferences > Network > AirPort
b Click Advanced or Configure. c Click TCP/IP.
The Router entry is typically the access point.
2 Type your user name and password when prompted, and then click OK. 3 In the Wireless settings section, look for the SSID. 4 Write down the SSID, security type, and the WEP key/WPA passphrase (if shown).
Make sure you copy the network information down exactly, including any capital letters. Store the SSID and the WEP key or WPA passphrase in a safe place for future reference.
Can I use my printer on a USB and a network connection at the same time?
Yes, the printer supports a simultaneous USB and network connection. The printer can be configured in the following ways:
Locally attached (connected to a computer using a USB cable) Wireless network Wireless network and locally attached simultaneously

What is a MAC address?

A Media Access Control (MAC) address is a 48-bit identifier associated with the hardware of network equipment. The MAC address may also be called the physical address because it is connected to the hardware of a device instead of its software. The MAC address is displayed as a hexadecimal number in this format: 01-23-45-67-89-AB. Every device capable of communicating on a network has a MAC address. Network printers, computers, and routers, whether Ethernet or wireless, all have MAC addresses. While it is possible to change the MAC address of a network device, it is not common practice to do so. For this reason, MAC addresses are considered permanent. IP addresses are easily changed, so MAC addresses are a more reliable method of identifying a specific device on a network.
Routers with security capabilities may allow filtering of MAC addresses on networks. This allows a managed list of devices to access the network, identified by their MAC addresses. MAC address filtering can help prevent access on the network from unwanted devices, such as from intruders on a wireless network. MAC address filtering can also prevent legitimate access if you forget to add a new device to the router's list of allowed addresses. If your network uses MAC address filtering, be sure to add the MAC address of the printer to the list of allowed devices.
How do I find the MAC address?
Most network equipment has a unique hardware identification number to distinguish it from other devices on the network. This is called the Media Access Control (MAC) address. When installing the printer on a network, make sure you select the printer with the correct MAC address. The MAC address label is located inside the printer.

MAC: XX XX XX XX XX XX

The MAC address of the internal print server is a series of letters and numbers. Other devices sometimes use a type of MAC address called Universally Administered Address (UAA).

What is a key index?

A wireless access point (wireless router) can be configured with as many as four WEP keys. Only one key is used on the network at a time, however. The keys are numbered, and the number of a key is referred to as its key index. All devices on the wireless network must be configured to use the same key index when multiple WEP keys are configured on the wireless access point. Select the same key index on your printer as you are using on your wireless access point.

Maintaining the printer

Maintaining ink cartridges
In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle every week if it is plugged into an electrical outlet. It will briefly come out of Power Saver mode or will temporarily turn on if it is turned off.

Checking ink levels

1 From the printer control panel, navigate to:
> Maintenance > >
2 Press the arrow buttons to check the ink level in each cartridge.
For Windows users 1 Click
Printer Home > select your printer > Maintenance tab > Check ink levels
2 Click Options & Supplies or Print Queue. 3 Click Supply Levels.
1 From the Finder desktop, double-click the printer folder. 2 Double-click the Printer Utility icon. 3 Check the ink levels from the Maintenance tab.

Aligning the printhead

If the characters or lines on your printer image appear jagged or wavy, then you may need to align the printhead.
1 Load plain paper. 2 From the home screen, navigate to:
> Maintenance > > Align Printer > > An alignment page prints. Note: Do not remove the alignment page until printing is finished.
For Windows users 1 Load plain paper. 2 Click
Printer Home > select your printer > Maintenance tab > Align cartridges
5 Follow the instructions on the computer screen. For Macintosh users
Note: This feature is available only in Mac OS X version 10.5 or earlier.
1 Load plain, unmarked paper. 2 From the Finder desktop, double-click the printer folder. 3 Double-click the Printer Utility icon. 4 From the Maintenance tab, click Print Alignment Page. 5 Follow the instructions on the computer screen.
If you aligned the cartridges to improve print quality, then print your document again. If print quality has not improved, then clean the printhead nozzles.
Cleaning the printhead nozzles
Poor print quality is sometimes due to clogged printhead nozzles. Clean the printhead nozzles to improve the quality of your prints. Notes:
Cleaning the printhead nozzles uses ink, so clean them only when necessary. Deep cleaning uses more ink, so try the Clean Printhead option first to save ink. If the ink levels are too low, you must replace the ink cartridges before you can clean the printhead nozzles.

MAKE SURE THAT FAX FORWARDING IS DISABLED
You may have turned on Fax Forwarding. Disable this option so that the printer can receive the fax.
3 Press the arrow buttons to scroll to Ringing and Answering, and then press 4 Press the arrow buttons to scroll to Fax Forward, and then press 5 Press the arrow buttons to scroll to Off, and then press
INCREASE THE RINGER VOLUME
If you set the printer to receive faxes manually (Auto Answer Off), then increase the ringer volume.
MAKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE
If you set the printer to receive faxes manually (Auto Answer Off), then you need to press the correct code when a fax comes in so that the printer can receive it.
To retrieve the correct code:
3 Press the arrow buttons to scroll to Ringing and Answering, and then press 4 Press the arrow buttons to scroll to Manual Pickup Code, and then press 5 Copy the manual answer code that appears on the display.
Cannot run the fax software
The printer must be connected to a telephone, DSL, or VoIP line before you can configure the fax settings in the fax software.
MAKE SURE THE FAX SOFTWARE IS INSTALLED
The Fax Solutions Software is optional for Windows users and is installed with the printer software only if you select it on the Install Additional Software screen during installation. If you did not install the fax software, then the fax tab on the Printer Home takes you to our Web site where you can download the software.
MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE
You need to connect the printer to your telephone line (through a standard wall jack, a DSL filter, or a VoIP adapter) before you can open the fax software and configure the fax settings.
MAKE SURE THAT THE PRINTER IS CONNECTED TO THE COMPUTER MAKE SURE THAT THE PRINTER IS NOT IN POWER SAVER MODE Fax error messages on the printer control panel
Error Message: Remote Fax Error What it indicates: The receiving fax machine cannot receive the fax. The error on the receiving end could be due to several factors. Possible solutions:
Resend the fax. There may have
been a problem with the quality of the connection.
Decrease the transmission speed of

your fax modem.

Register your user information. In
some countries, you cannot send a fax without registering your fax name and fax number. Some fax machines also block faxes without sender information.
Error Message: Fax Mode Unsupported
What it indicates: The receiving fax machine does not support color fax or the scan resolution of the document that you are sending.

Possible solutions:

Enable Auto Fax Conversion. The
printer automatically converts color faxes to black and lowers the scan resolution of the document.

Verify the number, and then resend

the fax.

Set the printer to redial.
Note: Depending on your country or region, there may be a limit on the number of redial attempts, regardless of the redial settings that you set in your printer.
time. No Caller ID Call Stopped Your printer stopped the call because the incoming fax has no sender information. You may have chosen to block faxes with no Caller ID or faxes without Caller IDs are not allowed in your country or region. Disable Block No-ID.
To troubleshoot error messages in the fax software, click Help to view the help information for the fax software.
Memory card troubleshooting
Memory card troubleshooting checklist on page 138 Nothing happens when a memory card is inserted on page 138 Cannot print documents from a memory card or flash drive on page 138 Photos do not transfer from a memory card across a wireless network on page 139
Memory card troubleshooting checklist
Before you troubleshoot, use the following checklist to solve most memory card problems:
Make sure that the memory card you are using can be used in the printer. Make sure the memory card is not damaged. Make sure memory card contains supported file types.
Nothing happens when a memory card is inserted
If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following:

REINSERT THE MEMORY CARD

The memory card may have been inserted too slowly. Remove and then reinsert the memory card quickly.
CHECK THE NETWORK CONNECTION
If the printer and computer are connected over a network, then make sure that the correct host and device are communicating. Select the printer from the computer or the computer from the printer.
Cannot print documents from a memory card or flash drive
If the "Memory card troubleshooting checklist" does not solve the problem, then try the following:
Photos do not transfer from a memory card across a wireless network
MAKE SURE THAT BOTH THE PRINTER AND THE DESTINATION COMPUTER ARE TURNED ON AND READY MAKE SURE ENABLE READING FROM A MEMORY DEVICE OVER THE NETWORK FROM YOUR PRINTER IS SELECTED IN THE PREFERENCES DIALOG OF THE NETWORK CARD READER (MACINTOSH ONLY)
This is available only in Mac OS X version 10.6. If you have several applications open, then make sure that the Network Card Reader is the active application.
Otherwise, the correct menu bar does not appear. From the menu bar, navigate to: Network Card Reader > Preferences
SELECT THE CORRECT COMPUTER NAME FROM THE LIST ON THE PRINTER MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE
If your wireless connection is down, then use a USB cable to connect your printer to your computer.

Wireless troubleshooting

Wireless troubleshooting checklist on page 140 Resetting the wireless settings to factory defaults on page 140 Cannot print over wireless network on page 141 The Continue button is unavailable on page 144 Cannot print and there is a firewall on the computer on page 145 Wi-Fi indicator light is not lit on page 145 Wi-Fi indicator light is green but the printer does not print (Windows only) on page 146 Wi-Fi indicator light is still orange on page 147 Wi-Fi indicator light is blinking orange during installation on page 148 Wireless print server not installed on page 152 'Communication not available' message displays when printing wirelessly on page 152 Communication with printer lost when connected to Virtual Private Network (VPN) on page 154 Resolving intermittent wireless communications issues on page 154

activities, like large file transfers or network games. If the network is too busy, it is possible that the printer is not receiving the IP address within the allowed time.
Make sure your DHCP server, which may also be your wireless router, is working and is configured to assign IP
addresses. If you are not sure how to do this, refer to the manual that came with your wireless router for more information. If the printer and computer have valid IP addresses and the network is operating correctly, continue troubleshooting.
MAKE SURE THE WIRELESS PORT IS SELECTED
Note: This solution applies to Windows users only
4 Right-click the printer, and then select Properties or Printer properties from the menu. 5 Click the Ports tab. 6 Locate the selected port. The selected port has a check beside it in the Port column. 7 If the Description column of the selected port indicates that it is a USB port, scroll through the list and select the
MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED
4 Right-click the printer, and then select Properties or Printer properties from the menu. 5 Click the Ports tab. 6 Click the box next to Enable bidirectional support if it is not already checked. 7 Click Apply. 8 Click OK, and then try to print again.
Communication with printer lost when connected to Virtual Private Network (VPN)
You will lose your connection to a wireless printer on your local network when connected to most Virtual Private Networks (VPNs). Most VPNs allow users to communicate with only the VPN and no other network at the same time. If you would like to have the ability to connect to your local network and to a VPN at the same time, the system support person for the VPN must enable split tunneling. Be aware that some organizations will not allow split tunneling due to security or technical concerns.
Resolving intermittent wireless communications issues
You may notice that your printer works for a short time and then stops working, although apparently nothing has changed on your wireless network. Many different issues can interrupt network communications, and sometimes more than one problem exists at the same time. These are possible solutions. Try one or more of the following:
DISCONNECT FROM ALL VPNS WHEN ATTEMPTING TO USE THE WIRELESS NETWORK
Most Virtual Private Networks (VPNs) allow computers to communicate with only the VPN and no other network at the same time. Disconnect from the VPN before installing the driver on the computer or before running the wireless setup on the computer. To check if the computer is currently connected to a VPN, open your VPN Client software and check your VPN connections. If you do not have a VPN Client software installed, check the connections manually using the Windows VPN Client. If you would like to have the ability to connect to your local network and to a VPN at the same time, the system support person for the VPN must enable split tunneling. Be aware that some organizations will not allow split tunneling due to security or technical concerns.

ASSIGN STATIC IP ADDRESSES TO ALL DEVICES IN THE NETWORK
Most wireless networks use a DHCP server (dynamic host configuration protocol) built in to the wireless router to assign IP addresses to clients on the wireless network. DHCP addresses are assigned when they are needed, as when a new device is added to the wireless network or when it is powered on. Wireless devices must send a request to the router, and receive an IP address in response so they can function on the network. Because the router performs many other tasks besides assigning addresses, it sometimes does not respond quickly enough with an address. The requesting device sometimes gives up before it receives an address. Try assigning static IP addresses to the devices in your network to resolve this issue. Static IP addresses cut down on the work your wireless router has to do. Refer to the manual that came with your router and your operating system documentation if you are not sure how to assign static IP addresses. Troubleshooting
To assign a static IP address to the printer, do the following:
The printer Web page loads.
4 Click the Configuration link. 5 Click the TCP/IP link. 6 Click the Set Static IP Address link. 7 Type the IP address you want to assign to the printer in the IP Address field. 8 Click the Submit button.
The Submitting Selection message appears. Confirm that the IP address is updated by typing the static IP address in the browser address field and checking to see if the printer Web page reloads.
CHECK FOR KNOWN ISSUES WITH THE WIRELESS ROUTER
Some wireless routers have documented defects that were identified and resolved by the manufacturers. Visit the company Web site of the router manufacturer. Check for firmware updates and other advice from the manufacturer. Check the manual that came with your wireless router if you are not sure how to reach the manufacturer Web site.
CHECK FOR WIRELESS ADAPTER UPDATES
If you are having trouble printing from one particular computer, check the Web site of the manufacturer of the network adapter card in that computer. It is possible that there is an updated driver available that could resolve the issue.
CHANGE ALL NETWORK DEVICES TO THE SAME TYPE
While it is possible to successfully mix 802.11b, 802.11g, and 802.11n devices on the same wireless network, the faster devices will sometimes prevent the slower devices from communicating. Wireless devices are designed to wait for a gap in wireless network communications before attempting to send information. If newer, faster devices are constantly using the wireless network, then older, slower devices will not have a chance to send data. Try only turning on the network devices of the same type and see if network communications improve. If this solves the problem, you may want to upgrade your older devices with newer network adapters.

jams and misfeeds troubleshooting paper jam in the ADF 124 paper jam in the duplex unit 123 Index
memory card troubleshooting cannot print from a flash drive 138 checklist 138 nothing happens when memory card is inserted 138 minimum system requirements 21 multiple WEP keys 111
N9UF Box 92 network connection with USB 108 network overview 101 network printer installing 110 network security 102 network setup page printing 90 networking finding IP address of computer 110 finding IP address of computer (Mac) 110 finding IP address of printer 110 IP addresses 110 sharing the printer with a Macintosh computer 100 sharing the printer with a Windows computer 100 no wireless network 94 noise emission levels 159 nothing happens when memory card is inserted 138 notices 158, 159, 160, 161, 165, 166, 167, 168, 169, 170, 171
on-hook faxing 86 ordering paper and other supplies 14
page does not print 120 Pages per Sheet copies 56 paper conserving 6 paper and media banner paper 29 envelopes 30 heavyweight matte paper 29
index cards 30 iron-on transfers 31 photo cards 30 photo/glossy paper 30 plain paper 29 postcards 30 transparencies 31 paper and other supplies ordering 14 paper default settings saving 31 paper exit tray 9 paper feed guard 10 paper guides 10 paper jam in the ADF 124 paper jam in the duplex unit 123 paper jam in the paper support 123 paper jam in the printer 123 paper or specialty media misfeeds 125 paper support 9 partial document or photo scans 129 parts diagram 9 password 102 pausing print job 50 PDF creating from scan 62 phone book setting up 78 phone plug 71 phone splitter 69 photo cards 30 photo/glossy paper 30 photos copying photos 53 making borderless copies 54 printing from digital camera using DPOF 46 printing using printer control panel 42 printing using the proof sheet 45 scanning for editing 59 photos do not print from memory card across wireless network 139 photos from memory device printing using printer software 43 PictBridge port 9 PictBridge-enabled camera connecting 44 Index
plain paper 29 poor quality at the edges of page 126 poor scanned image quality 128 postcards 30 Power Saver timeout changing 19 power supply port 10 print job canceling 51 pausing 50 resuming 51 print media greeting cards 30 labels 30 print speed is slow 127 print troubleshooting cannot delete documents from print queue 122 computer slows down when printing 128 poor quality at the edges of page 126 slow print speed 127 streaks or lines on printed image 127 printer sharing 99 sharing in Windows 99 printer control panel 9 using 16 printer does not print wireless 145 printer does not print wirelessly 146 printer does not respond 121 printer memory fax 88 printer printing blank pages 121 printer problems, basic solutions 116 Printer Settings 77 printer software installing 27 uninstalling 26 printer, setting as default 49 printhead aligning 113 printhead access 11 printhead error 117 printhead nozzles cleaning 114