OPTRA E310

First Edition (January 1999) The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC. PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. A form for readers comments is provided at the back of this publication. If the form has been removed, comments may be addressed to Lexmark International, Inc., Department F95/035-3, 740 New Circle Road N.W., Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In the United Kingdom and Eire, call 0628-481500. In other countries, contact your point of purchase. Lexmark, MarkVision and Optra are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. FontVision is a registered trademark of Lexmark International, Inc. Operation ReSource is a service mark of Lexmark International, Inc. Macintosh is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. TrueType is a trademark of Apple Computer, Inc. PCL is a registered trademark of the Hewlett-Packard Company. PCL 5 and PCL 6 are Hewlett-Packard Companys designations of a set of printer commands (language) and functions included in its printer products. This printer is intended by Lexmark International, Inc. to be compatible with the PCL 5 and PCL 6 languages. This means the printer recognizes PCL 5 and PCL 6 commands used in various application programs, and that the printer emulates the functions corresponding to the commands. Details relating to compatibility are included in the Technical Reference. Other trademarks are the property of their respective owners. Copyright Lexmark International, Inc. 1999. All rights reserved. UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550.

Table of contents

About your printer. v
Performance. vi Print quality. vi Ease of use. vi Other information sources. x

The basics. 1

Whats in the box. 1 Installing the print cartridge. 2 Connecting the printer to your computer. 4 Loading paper. 9 Printing a test page. 11 Attaching a new operator panel overlay. 12 Installing memory. 13

Printer drivers. 19

Printer drivers. 19 MarkVision. 21

Paper handling. 23

Paper types and sizes. 24 Loading paper, other media in the automatic feeder. 28 Loading paper, other media in the manual feeder. 31

Clearing paper jams. 32

Troubleshooting. 35

Indicator lights. 37

Supplies. 57
Print cartridge maintenance. 57
Appendix A: Printer specifications. 59
Printer features. 59 Printer dimensions. 60
Appendix B: Advanced troubleshooting. 61 Appendix C: Safety information. 73 Appendix D: Notices. 79 Glossary. X-1 Index. X-5

About your printer

The Optra E310 printer combines the quality of a laser printer with a conveniently small footprint for a perfect fit. With its easy setup, youll be printing in no time. Use this book for information on: installing printer memory options installing printer drivers loading paper solving printing problems understanding the operator panel light sequences maintaining your printer
Wed like to keep you informed of upgrades for your printer and new products as they become available, so be sure to fill out the printer registration card and mail it in. If you have any comments about the printer documentation, use the Readers Comment Form in the back of this book. Wed like to hear your suggestions.

Performance

The Optra E310 printer prints up to 8 pages per minute for quick job turnaround. It comes with 2MB of memory, expandable to 66MB to print complex jobs quickly. You can also install an optional flash memory card to store forms, macros and downloaded fonts. PostScript Level 2 and PCL 6 emulation datastreams give you application flexibility.

Print quality

Selectable print resolution to optimize printer/job performance: true 600 x 600 dpi resolution for crisp images and graphics; 1200 Image Quality to print sharper scanned or bitmapped print images; 300 dpi with the Toner Saver setting selected from your printer driver to conserve toner when printing drafts.

Ease of use

A variety of fonts for printing flexibility: 45 Laser-Jet compatible scalable fonts, 39 Optra-compatible scalable fonts, 36 PostScript scalable fonts and FontVisionTM font manager utility with 110 fonts and world-class font support, including the new Euro currency symbol. The MarkVision printer utility that ships with your printer lets you: view and change your printer settings view your operator panel status view printer error messages use on-line Help

Before installing any of these option cards, you will need a small Phillips screwdriver to remove the metal shield covering the printer system board.
Turn off the printer and unplug the power cord from the printer. Disconnect the printer cable (if attached) from the printer. Remove the print cartridge and cover it.

Note: Exposing the

photoconductor to light may damage the print cartridge. After you remove the cartridge from the printer, cover it or store it in a clean, dark place.
With the printer facing you, place it on its left side.
Turn the printer around so the bottom of the printer is facing you. Locate and remove the 3 screws on the metal shield.
Grasp the corner of the shield and gently pull it out, then down.
Pull the shield away from the printer.
Installing a printer memory card
To install an optional printer memory card, follow the instructions below.
Remove the printer memory card from its packaging.
Avoid touching the connection points along the edge of the card.

Notch Connection points

Locate the printer memory connector.

Printer memory connector

Hold the option card with the connection points facing toward the system board, with the notch pointing down and to the left. Insert the card into the printer memory connector at a 45 degree angle.
Gently push the card all the way in. Push the card back with your thumbs until it snaps into place.
Installing a flash memory card
To install an optional flash memory card:
Locate the option card connector.

Option card connector

Hold the option card with the connection points facing toward the system board and the notch pointing down and to the left. Insert the card into the option card connector at a 45 degree angle.
When you have finished installing the option card(s):
Fit the metal shield into the slots and reattach the screws. Put the printer back to its original upright position. Re-install the print cartridge. Reconnect the computer cable and latch the metal clips. Plug the power cord into the printer. Turn the printer on.
As the printer powers up and the operator panel lights begin cycling on and off, there is a pause while the new memory is tested, then the lights continue cycling.

When the Ready light comes on, press the operator panel button briefly and print a test page to verify that printer memory or additional flash memory is installed.
If the Ready light does not come on, see Printing problems on page 36.

Printer drivers

Included with your printer is a compact disc (CD) containing printer drivers and utilities for Windows 95, Windows 98, Windows NT 4.0, Windows 3.1x, Macintosh, OS/2 and DOS operating systems. Refer to the CD booklet for information about launching the CD program for your operating system. When the CD program is running, press F1 for on-line Help at any time. Diskettes containing a setup utility and Windows 3.1x drivers are included with the printer for some countries. You can also create diskettes from the CD or visit our website at http://www.lexmark.com to download a printer driver to your computer.
Printer drivers for the following operating systems and applications are included on the CD: Windows 95 Windows 98 Windows NT 4.0 Windows for Workgroups 3.11 Windows 3.1x Macintosh System 7 OS/2 Warp OS/2, 2.1 or later WIN-OS/2 for OS/2, 2.1 or later
DOS applications: WordPefect 5.1, 6.0 Lotus 1-2-3 2.x, 3.x Additional printer drivers may have been developed since this book was printed. Refer to the CD README for a complete list of all the drivers included on the CD.

Automated fax system

In the U.S. and Canada, you can get a list of available drivers by calling the Lexmark Automated Fax System. The system is available 24 hours a day, 7 days a week. Just call (606) 232-2380 from a touchtone phone and follow the voice prompts. If you have a modem attached to your computer, you can download printer drivers from the Lexmark Bulletin Board System (BBS). In the U.S. and Canada call (606) 232-5238. For all other countries, refer to the Contacting Lexmark information on the CD or the printer registration card.

Printer utilities

The CD also includes printer utilities. If youre using Windows 95, Windows 98, Windows NT 4.0, Macintosh or OS/2 Warp, you can install the MarkVision utility.
Chapter 2: Printer drivers

MarkVision

With its easy-to-use tabs, MarkVision provides a quick and easy way to view and change printer settings right from your computer. You can: select the status tab to view up-to-the-minute printer status use Quick Setup to save your printer settings and set up one or more printers with your printer configuration download fonts and overlays with the Windows Toolkit use Printer Job Management to view and manage printer jobs To install MarkVision, refer to the MarkVision on-line documentation on the Drivers, MarkVision and Utilities CD that came with your printer.

Chapter 3: Paper handling
Load A4, A5, B5, letterhead, legal and executive-size paper one at a time from the manual feeder or load up to 150 sheets in the automatic paper feeder. Preprinted papers such as letterhead must be able to withstand temperatures up to 190C (374F) without melting or releasing hazardous emissions. Load letterhead with the top of the page pointing down, facing you.
If you occasionally print transparencies: Use transparencies designed for laser printers. We recommend Lexmark Laser Printer Transparencies: for letter size transparencies, part number 70X7240; for A4 size transparencies, part number 12A5010. Transparencies must be able to withstand temperatures of 190 C (374 F) without melting or releasing hazardous emissions. Test the print quality before buying large quantities. Load transparencies with a removable stripe so the stripe is away from you and pointing down.
For occasional envelope printing, feed envelopes one at a time from the manual feeder, or load up to 10 envelopes in the automatic paper feeder.
Load envelopes in the center of the manual feeder or automatic paper feeder and slide the paper guides snugly against the sides of the envelopes. When printing on envelopes: Try a sample of any envelopes you are considering using with the printer before buying large quantities. Use envelopes made from 75 to 105 g/m2 (20 to 28 lb) bond paper. For best performance and fewer paper jams, do not use envelopes that: have excessive curl are stuck together are damaged in any way contain windows, holes, perforations, cutouts or embossing use metal clasps, string ties or metal folding bars have postage stamps attached have any exposed adhesive when the flap is in the sealed position Use envelopes that can withstand temperatures of 190C (374F) without sealing, excessive curling, wrinkling or releasing hazardous emissions.
Load envelopes vertically, flap side down so the stamp area is in the top left corner. Adjust the left and right paper guides to fit the width of the envelopes.
For occasional label printing, use paper labels designed for laser printers. You can feed labels one at a time from the manual feeder, or you can load up to 10 labels in the automatic paper feeder. When printing on labels: Test the print quality before buying large quantities of labels. Use labels with a pressure of 25 psi that can withstand temperatures of 190 C (374 F) without releasing hazardous emissions. For more information on label printing, refer to the Card Stock & Label Guide on the CD. Do not print a large number of labels continuously. Do not use labels that have exposed adhesive on the sheets.

Chapter 4: Troubleshooting

Indicator lights

The next section explains the various light sequences with a corresponding illustration. The indicator lights mean different things, depending on their sequence. They indicate that the printer is Ready to print (printer status information); the printer needs attention (printer attendance information); or the printer needs servicing (printer service information).

Operator panel terms

Light is on Light is off Light is blinking Press Button Brief button press (push the button once for no more than 3 seconds) Long button press (hold until all the lights come on) Double click button press (push and release the button twice quickly)
Printer status information
If your printer lights look like this: Then your printer:
is Ready to receive and process data. Print a test page by pushing the operator panel button with a brief button press, or reset the printer by pushing the operator panel button with a long button press. Each time the printer is reset, the print job in process is terminated.
If your printer lights look like this:

Then your printer:

is Busy receiving data, processing data, the print engine is running, or processing/printing a test page. If you want to reset the printer, push the operator panel button with a long button press.
is Waiting until a Print Timeout occurs or until additional data is received. Print data stored in the printer buffer by pushing the operator panel button with a brief button press or reset the printer by pushing the operator panel button with a long button press.
is Resetting settings to their power-on default settings or saving settings changed in Configuration Mode.
is Flushing corrupted print data.
Printer attendance information
detects a Paper Jam. Open the printer cover, clear all paper from the paper path and close the cover to resume printing.
is prompting you to load media for manual feed. The printer stops and displays this light sequence for each piece of media you want to print. Load media, with the side to be printed facing the front of the printer, into the manual feeder and push the operator panel button to resume printing, or reset the printer by pushing the operator panel button with a long button press.

doesnt have enough memory to save what is in the buffer (Resource Save Off). Install additional memory or push the operator panel button to resume printing, or reset the front panel by pushing the operator panel button with a long button press.
has insufficient memory to free up unused space in flash memory (Insufficient Defrag Memory). Delete fonts, macros and other data in RAM, or install additional printer memory, then issue a PJL command to begin freeing up unused space in flash memory.
has an error communicating with the host computer (Host Interface Error). This error is displayed if: you have an external network adapter (ENA) connected to your printer, but your printer cant detect it when you first turn the printer on, or the computer attempts to communicate with the printer through the parallel port, but the port setting has been disabled in configuration mode, or the computer attempts to communicate with the printer through the USB port, but the port has been disabled in configuration mode.
If this error occurs when you turn on the printer, double check that the ENA is still plugged in to the printer. If you want to print through the parallel port, print a menu settings page (see Printing a test page on page 11) to verify that the parallel buffer setting is disabled. Re-enable the parallel port in configuration mode (see page 63). If youre printing through the USB port, print a menu settings page (see Printing a test page on page 11) to verify that the USB buffer setting is disabled. Re-enable the USB port in configuration mode (see page 70).
Printer service information
has a service error and printing stops immediately. Turn the printer off and back on. If the lights are still blinking, contact your point of purchase, or call the Lexmark service number listed on your printer registration card.

Reset user defaults

When formatting problems occur or unexpected characters print, try resetting the printer default settings to your user defaults. Press and hold the operator panel button until all indicator lights are on. Once the default settings are reset, the Ready light comes on.

Engine clean cycle

For print quality problems, such as stray toner marks appearing on the paper, select the Engine Clean Cycle setting to remove any toner that may have accumulated.
Turn off the printer. Open the top cover. Turn the printer back on. Load paper into the paper feeder. When the Error light comes on, indicating the top cover is open, do a double button press. When the Error light and Press Button light blink, close the cover.
The Special Function Menu is activated. Engine Clean Cycle is the first menu selection in the Special Function Menu. The operator panel Ready light is on solid, the Error light is blinking and the Press Button light is blinking.
Do a long button press to start Engine Clean Cycle.
a The printer feeds one sheet of plain paper

If your printer lights look like this in configuration mode:
Parallel Port Enabled setting is set to Auto, the factory default. If your printer encounters a memory shortage when trying to print a job and you are not using the parallel port, turn off Parallel Port Enabled to free up a little more memory. There are three settings for Parallel Port Enabled: Off, On and Auto. Do a brief button press to scroll through the settings (Off, On, Auto) for this menu item. Do a double button press to scroll to the next menu item, NPA Mode (Parallel). Do a long button press to select and save a setting for this menu. As the setting is saved, all operator panel indicator lights remain on for approximately 2 seconds. Turn off the printer to exit Configuration Mode.

Factory Default

Parallel NPA Mode setting is set to Auto, the factory default. Auto When NPA Mode is enabled, your computer can send print jobs to the printer and query printer status information simultaneously. There are three settings for NPA Mode (Parallel): Off, On and Auto. Do a brief button press to scroll through the settings (Off, On, Auto) for this menu item. Do a double button press to scroll to the next menu item, Parallel Protocol. Do a long button press to select and save a setting for this menu. As the setting is saved, all operator panel indicator lights remain on for approximately 2 seconds. Turn off the printer to exit Configuration Mode.
Parallel Protocol setting is set to Fastbytes, the factory default. When the protocol is set to Fastbytes, the printer receives information at a much faster transmission rate, provided the host computer supports Fastbytes. When the protocol is set to Standard, the printer receives information at a normal transmission rate. The Press Button light is off when Parallel Protocol is set to Standard. Do a brief button press to change the setting (Fastbytes, Standard). Do a double button press to scroll to the next menu item, PPDS Activated. Do a long button press to select and save a setting for this menu. As the setting is saved, all operator panel indicator lights remain on for approximately 2 seconds. Turn off the printer to exit Configuration Mode.

Fastbytes

PPDS Activated setting is off, the factory default. Turn PPDS Activated on when working in applications using the PPDS datastream. There are two settings for PPDS Activated: On and Off. Do a brief button press to change the setting (On, Off). Do a double button press to scroll to the next menu item, Auto CRLF/LFCR. Do a long button press to select and save a setting for this menu. As the setting is saved, all operator panel indicator lights remain on for approximately 2 seconds. Turn off the printer to exit Configuration Mode.

USB Port Enabled setting is set to Auto, the factory default. Auto The Universal Serial Bus (USB) lets you connect a variety of devices, i.e., a printer, to your computer with a single cable. Do a brief button press to scroll through the settings (Off, On, Auto) for this menu item. Do a double button press to scroll to the next menu item, USB NPA Mode. Do a long button press to select and save a setting for this menu. As the setting is saved, all operator panel indicator lights remain on for approximately 2 seconds. Turn off the printer to exit Configuration Mode.
USB NPA Mode setting is set to Auto, the factory default. When USB NPA Mode is enabled, your computer can send print jobs to the printer and query printer status information simultaneously. Do a brief button press to scroll through the settings (Off, On, Auto) for this menu item. Do a double button press to scroll to the next menu item, Parallel Port Enabled. Do a long button press to select and save a setting for this menu. As the setting is saved, all operator panel indicator lights remain on for approximately 2 seconds. Turn off the printer to exit Configuration Mode.
If your product is NOT marked with this symbol , it MUST be connected to an electrical outlet that is properly grounded. The power cord must be connected to an electrical outlet that is near the product and easily accessible. Refer service or repairs, other than those described in the operating instructions, to a professional service person. This product is designed, tested and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. Your product uses a laser, exercise CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. Your product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

Safety information

Le produit utilise un laser : ATTENTION : Les commandes, les rglages et l'excution de toute autre procdure que celle indique dans le prsent document peuvent entraner des risques de radiations. Le produit utilise un systme d'impression qui chauffe le support d'impression duquel peuvent alors se dgager des missions. Vous devez consulter les directives gnrales dans la section approprie des instructions d'emploi pour savoir comment empcher que ces missions ne se produisent.

Japanese VCCI notice

European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 73/23/EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits. A declaration of conformity with the requirements of the Directive has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
Der Drucker erfllt gem amtlicher Besttigung der USA die Anforderungen der Bestimmung DHHS (Department of Health and Human Services) 21 CFR Teil J fr Laserprodukte der Klasse I (1). In anderen Lndern gilt der Drucker als Laserprodukt der Klasse I, der die Anforderungen der IEC (International Electrotechnical Commission) 825 gem amtlicher Besttigung erfllt. Laserprodukte der Klasse I gelten als unschdlich. Im Inneren des Druckers befindet sich ein Laser der Klasse IIIb (3b), bei dem es sich um einen Galliumarsenlaser mit 5 Milliwatt handelt, der Wellen der Lnge 700-810 Nanometer ausstrahlt. Das Lasersystem und der Drucker sind so konzipiert, da im Normalbetrieb, bei der Wartung durch den Benutzer oder bei ordnungsgemer Wartung durch den Kundendienst Laserbestrahlung, die die Klasse I bersteigen wrde, Menschen keinesfalls erreicht.

Laser notices

The following laser notice label may be affixed to this printer:
Avis relatif lutilisation de laser
Pour les Etats-Unis : cette imprimante est certifie conforme aux provisions DHHS 21 CFR alina J concernant les produits laser de Classe I (1).
Pour les autres pays : cette imprimante rpond aux normes IEC 825 relatives aux produits laser de Classe I. Les produits laser de Classe I sont considrs comme des produits non dangereux. Cette imprimante est quipe dun laser de Classe IIIb (3b) (arsniure de gallium dune puissance nominale de 5 milliwatts) mettant sur des longueurs donde comprises entre 700 et 810 nanomtres. Limprimante et son systme laser sont conus pour impossible, dans des conditions normales dutilisation, dentretien par lutilisateur ou de rvision, lexposition des rayonnements laser suprieurs des rayonnements de Classe I.

Laserinformatie

De printer voldoet aan de eisen die gesteld worden aan een laserprodukt van klasse I. Voor de Verenigde Staten zijn deze eisen vastgelegd in DHHS 21 CFR Subchapter J, voor andere landen in IEC 825. Laserprodukten van klasse I worden niet als ongevaarlijk aangemerkt. De printer is voorzien van een laser van klasse IIIb (3b), dat wil zeggen een gallium arsenide-laser van 5 milliwatt met een golflengte van 700810 nanometer. Het lasergedeelte en de printer zijn zo ontworpen dat bij normaal gebruik, bij onderhoud of reparatie conform de voorschriften, nooit blootstelling mogelijk is aan laserstraling boven een niveau zoals voorgeschreven is voor klasse 1.

Korean laser notice

Japanese laser notice

Glossary

1200 Image Quality. A print resolution setting that allows the printer to vary the size of each printed pixel, thereby producing a continuous tone effect. This setting improves the print quality of graphic fills, images and halftones. bidirectional communication. Two-way communication between your printer and a computer, using Network Printing Alliance Protocol (NPAP 1.0 standard). bin. See output bin. bitmapped font. Predefined pattern of bits that represent a typeface at a specific size, style and resolution. bulletin board system. Lexmarks service for obtaining printer drivers, fonts and other related data by modem. Busy. A printer state in which the printer is processing data or printing pages.
A4. paper measuring 210 x 297 mm. A5. Paper measuring 148 x 210 mm. application. See software application. attendance message. A message that indicates a printer problem. The printer requires operator intervention before it can continue processing. automated fax system. Lexmarks quick turnaround system for providing customers product information, technical tips and printer driver information. The automated attendant walks the customer through the steps necessary to receive information by fax.
C5. Envelope measuring 162 x 229 mm. Centronics parallel interface. A standard for connecting printers and other peripheral devices to a computer. It defines the plug, socket and electrical signals that are used for controlling the transmission of data.
B5. (1) Envelope measuring 176 x 250 mm. (2) Paper measuring 182 x 257 mm.
configuration. (1) The arrangement of a computer system, printer or network. (2) The devices and programs that make up a system, subsystem or network.
Fastbytes protocol. A parallel printer protocol that enables the printer to receive information at faster transmission rates than normal. flash memory. Optional memory you can install in the printer that provides non-volatile storage for downloaded fonts, symbol sets or macros. font. A family or set of characters that have common visual characteristics, such as size, weight and style. fuser. The part of the printer that uses heat and pressure to make toner adhere to the paper.

pages per minute (ppm). The number of typical pages of text that can be printed in one minute. parallel interface. A bidirectional interface for exchanging data between the computer and the printer. portrait orientation. Printed page orientation in which the print runs across the short edge of the paper. print cartridge. The replaceable unit inside the printer that contains the toner supply. printer driver. A program that translates the language of a software application to the language of the printer so the two can communicate data. printer language. A set of defined commands (such as PCL or PostScript) to which the printer responds. protocol. A set of rules governing the communication and the transfer of data between two or more devices.
operating system. The basic software which provides the low-level functions needed to operate your computer, such as booting up. Operation ReSource. Lexmarks process established to recycle toner cartridges and print units. operator panel. The 6 lights and 1 button on the printer that are used to change printer settings and display printer status.
Ready. State of the printer in which it can receive, process and print data. reset. Clears the printer buffer and all temporary settings, and returns to the initial power-on state. resolution. A measure of the sharpness of a printed image, expressed in the number of dots per inch (dpi).
test page. A printed page that lists information about your printer. toner. The material that adheres to the paper or other media to create the printed page. Toolkit. A group of utilities shipped with the printer to help you perform routine printer functions, such as downloading fonts, installing screen fonts and sending printer commands. TrueType fonts. Fonts that use a single font outline for both screen display and printing. You can use TrueType fonts in Windows applications and scale them to any height. They print exactly as they appear on the screen.
scalable font. A font whose characters are stored only as outlines so it is easy to change (or scale) the size of the characters (measured in points). service message. A printer message that indicates the printer needs service. setting. Values you choose from printer menus or software applications that control printer operation and the appearance of the printed page. setup utility. A program shipped with your printer to install printer drivers, test printer setup, and complete the setup of printer options. software application. Any program loaded on your computer used to perform a specific task, such as word processing or data compiling. standard protocol. A parallel printer protocol where the printer receives information sent from the computer at a normal transmission rate. status message. A printer message that provides information on the state of the printer. system board. The printers main circuit board.

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Optra E312

Users Guide

June 2000

www.lexmark.com
Edition: June 2000 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC. PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the users responsibility. Lexmark, MarkVision and Optra are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. FontVision is a registered trademark of Lexmark International, Inc. Operation ReSource is a service mark of Lexmark International, Inc. Macintosh is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. TrueType is a trademark of Apple Computer, Inc. PCL is a registered trademark of the Hewlett-Packard Company. PCL 5 and PCL 6 are Hewlett-Packard Companys designations of a set of printer commands (language) and functions included in its printer products. This printer is intended by Lexmark International, Inc. to be compatible with the PCL 5 and PCL 6 languages. This means the printer recognizes PCL 5 and PCL 6 commands used in various application programs, and that the printer emulates the functions corresponding to the commands. Details relating to compatibility are included in the Technical Reference. Other trademarks are the property of their respective owners. Copyright 2000 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550.
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Table of contents

When you want to:

10 Printer cable connector Connect your computer to the printers parallel port with a parallel interface cable. 11 USB connector 12 Power cord connector 13 Power switch Connect your computer to the printers USB port with a Universal Serial Bus cable. Connect your printer to a properly grounded wall outlet with a power cord. Turn your printer on or off.
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Indicator lights

The operator panel has 6 lights and 1 button. Different light sequences provide status, attendance and service information. Depending on the light sequence, briefly (approximately one second) pushing Press Button activates different printer functions, such as restarting the printer, printing data or displaying an error code. Press and hold Press Button for 3 seconds only when you want to reset the printer to the user defaults. When resetting the printer to the user defaults, all print job data is lost. The different light sequences are explained in the chapter. Use MarkVision or your software application driver to change printer settings such as paper source, paper size and orientation. To set up your printer, go to the next chapter.

Troubleshooting

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Other information sources

Online documents

In addition to this Users Guide CD, Lexmark offers other sources of information about your printer or about Lexmark products and services.
The Drivers, MarkVision and Utilities CD that was shipped with your printer contains several online documents. Refer to the booklet that came with the CD for launching instructions. Once you have launched the CD, click the View Online Documentation icon to display a list of the available documents. All online documents are in English only. The CD includes:
Getting Started with MarkVision, which provides step-by-step instructions for installing MarkVision for Windows 95, Windows 98, Windows 2000 and Windows NT 4.0. It also describes some of the most popular MarkVision features. Card Stock & Label Guide, which provides detailed information about selecting media appropriate for your printer. A Technical Reference, which includes information about printer languages and commands, interface specifications and printer memory management.

Auto Setup fails in the PostScript Printer Description (PPD) File box
Re-install the printer PPD from the CD.
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Loading paper

Automatic paper feeder Manual paper feeder
You can load paper in the automatic paper feeder, which holds up to 150 sheets, or the manual feeder, which holds 1 sheet at a time.
To print from the automatic paper feeder, extend the paper support. Before loading paper, flex the sheets back and forth to loosen them, then fan them.
If the paper has a preferred print side, insert the paper with the print side facing you.
If you are loading letterhead paper, insert letterhead with the top of the page pointing down.
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Slide the paper guides against the edges of the paper.
Extend the paper support on the paper output bin. Select the paper size from your software application. Start your print job.
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Toner smudges appear on the front or back of the page. Paper sticks together/printer feeds multiple sheets of paper.
Make sure the paper is straight and unwrinkled. Remove the paper from the paper feeder and fan the paper. Make sure there isnt too much paper in the paper feeder. The automatic paper feeder holds up to 150 sheets, depending on the thickness of the paper. Remove the paper from the paper feeder and fan the paper. Make sure there isnt too much paper in the paper feeder. The automatic paper feeder holds up to 150 sheets, depending on the thickness of the paper. Make sure the paper guides are properly positioned against the edges of the paper.
Paper fails to feed from the automatic paper feeder. Paper skews or buckles.

Printing a test page

To check that your printer is working correctly, print a test page. To print a test page, the print cartridge must be installed (see Installing the print cartridge).
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Turn the printer off. Plug one end of the power cord into the power cord connector on the back of the printer and the other end into a properly grounded wall outlet. Turn on the printer.
As the printer powers up, each operator panel light turns on and off, starting with Press Button and ending with the Ready light. If this does not happen, see Printing problems.
When the Data light stops blinking and Ready is the only light on, briefly press the operator panel button.
A test page listing your printer model and default settings should print out. If it doesnt, check Printing problems.

The operator panel lights do not come on when the printer is turned on.
Make sure the power cord is firmly plugged in at the back of the printer and at the wall outlet.
Attaching a new operator panel overlay
If you have a non-English overlay sheet in your printer box and wish to use it, peel it off and place it over the overlay currently on your printer.
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Installing memory

To install a memory card or a flash memory card, go on to the next section. Otherwise, you are ready to set up your application software and install the appropriate printer driver. Refer to the booklet that came with the Drivers, MarkVision and Utilities CD for installation instructions. Go to Printer drivers for more information about the printer utilities and drivers. Your printer comes with 4MB of printer memory. You can buy and install a 4MB, 8MB, 16MB, 32MB or 64MB optional memory card for a total of 68MB of printer memory. You can also install a 1MB, 2MB or 4MB optional flash memory card for storing downloaded fonts or macros.
Removing the system board shield
Before installing any of these option cards, you will need a small Phillips screwdriver to remove the metal shield covering the printer system board.
Turn off the printer and unplug the power cord from the printer. Disconnect the printer cable (if attached) from the printer. Remove the print cartridge and cover it.
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Note: Exposing the photoconductor to light may damage the print cartridge. After you remove the cartridge from the printer, cover it or store it in a clean, dark place.
With the printer facing you, place it on its left side.
Turn the printer around so the bottom of the printer is facing you. Locate and remove the 3 screws on the metal shield.
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Grasp the corner of the shield and gently pull it out, then down.
Pull the shield away from the printer.
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Installing a printer memory card
To install an optional printer memory card, follow the instructions below.
Remove the printer memory card from its packaging.
Avoid touching the connection points along the edge of the card.

If the paper jam occurs inside the printer:
Remove the paper from the output bin. Turn the printer off, then on.
If this doesnt clear the jam:
Open the printer cover. Remove the print cartridge and cover it.
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Grasp the paper on both sides and pull the paper toward you. Make sure there is no more paper in the printer. Re-insert the print cartridge. Close the printer cover to resume printing.
Note: If the paper jam is in the fuser, try opening and closing the cover. Each time you open and close the cover, the paper advances until you can pull it out.
If a paper jam occurs while printing labels:
Be sure the labels remain attached to the backing sheet after clearing the paper jam. Feed 10 or more sheets of plain paper through the printer before resuming label printing. The plain paper will remove any remaining adhesive in or on the fusing unit.
Note: Serious damage to your printer may occur if adhesive labels remain in the fusing unit. Call for service.
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Paper sticks together/printer feeds multiple sheets of paper. Paper skews or buckles. Envelopes fail to feed correctly. Make sure the envelopes are loaded in the center of the feeder. Try a different kind. Envelopes designed for laser printers produce better results.
Make sure you are using recommended paper/other media (see Paper types and sizes).
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For help solving printing problems, refer to the following tables. If you cannot fix the problem, contact your point of purchase for assistance. You may have a printer part that requires cleaning or replacement by a service technician.
Print quality problems Problem:
Light or blurred characters.
Make sure you removed the sealing tape from the print cartridge. Hot/humid or cold/dry weather conditions may affect how well toner adheres to paper. Select the next darker print setting. If Toner Saver is on, turn it off using MarkVision or your printer driver. Remove the print cartridge, shake it from side-to-side to redistribute the toner, and reinsert it. Run Engine Clean Cycle to remove any toner that may have accumulated (see Engine clean cycle). Make sure you are using recommended paper/other media (see Paper types and sizes). Use MarkVision to define the Custom Type setting for media type, media texture or media weight. Replace the print cartridge. Run Engine Clean Cycle to remove any toner that may have accumulated (Engine clean cycle). Make sure the paper is straight and unwrinkled. Replace the print cartridge. Run Engine Clean Cycle to remove any toner that may have accumulated (Engine clean cycle). Replace the print cartridge.

Toner smudges appear on the front or back of the page.
Vertical or horizontal streaks appear on the page.
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Print quality problems

Toner smears or rubs off the page. Run Engine Clean Cycle to remove any toner that may have accumulated (Engine clean cycle). Select a different Media Type or Form Type setting from your Lexmark printer driver. Try a different kind of xerographic bond paper. Choose a different fill pattern in your software application. Try a different type of paper. Paper designed for copiers give the best quality. Replace the print cartridge. Select a different Media Type or Form Type setting from your Lexmark printer driver. Try a different kind of xerographic bond paper. Replace the print cartridge.
Solid black areas on transparencies or paper contains white streaks.
Faint images or repetitive spots appear on the page.
Printing problems Problem:
Printer has missing or damaged parts. Power is turned on at a power strip but the Ready light is not on. Printer is on, but nothing prints.
Inside the U.S., call the number listed on your printer registration card. Outside the U.S., contact your point of purchase. Be sure the printer power switch is on too. Make sure the print cartridge is installed. Make sure the parallel cable is firmly plugged into the connector on the back of the printer. Print a test page (do a brief button press) to determine if the problem is with the printer or the computer. If you can print a test page, the problem is in the computer or the software application. If you cannot print a test page, call the Lexmark service number listed on the printer registration card. Open and close the printer cover to restart the printer. Make sure you are using the correct printer driver. Select Hex Trace Mode from the Special Function Menu to determine what the problem is. Restore factory defaults (Reset user defaults). Make sure you are using the correct PostScript driver. The printer doesnt have enough memory to print the job. Install more memory (see Installing a printer memory card). The printer is off-line. Press and hold the operator panel button for 3 seconds to reset the printer.
Printer does not print even though a paper jam has been cleared. Unexpected characters print or characters are missing.
While in PostScript Level 2 emulation, the printer is flushing data (Data and Error indicator lights are blinking). While in MarkVision, the Press Button light is on.
Chapter 4: Troubleshooting
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The next section explains the various light sequences with a corresponding illustration. The indicator lights mean different things, depending on their sequence. They indicate that the printer is Ready to print (printer status information); the printer needs attention (printer attendance information); or the printer needs servicing (printer service information).

Operator panel terms

Light is on Light is off Light is blinking Press Button Brief button press (push the button once for no more than 3 seconds) Long button press (hold until all the lights come on) Double click button press (push and release the button twice quickly)
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Printer status information
If your printer lights look like this: Then your printer:
is Ready to receive and process data. Print a test page by pushing the operator panel button with a brief button press, or reset the printer by pushing the operator panel button with a long button press. Each time the printer is reset, the print job in process is terminated.
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If your printer lights look like this:

Then your printer:

is Busy receiving data, processing data, the print engine is running, or processing/printing a test page. If you want to reset the printer, push the operator panel button with a long button press.
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is Waiting until a Print Timeout occurs or until additional data is received. Print data stored in the printer buffer by pushing the operator panel button with a brief button press or reset the printer by pushing the operator panel button with a long button press.
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is Resetting settings to their power-on default settings or saving settings changed in configuration mode.
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is Flushing corrupted print data.
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Printer attendance information
detects a Paper Jam. Open the printer cover, clear all paper from the paper path and close the cover to resume printing.
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is prompting you to load media for manual feed. The printer stops and displays this light sequence for each piece of media you want to print. Load media, with the side to be printed facing the front of the printer, into the manual feeder and push the operator panel button to resume printing, or reset the printer by pushing the operator panel button with a long button press.
is alerting you that the printer is out of paper/envelopes or that the paper did not feed properly from the automatic paper feeder. Load media into the automatic paper feeder and push the operator panel button to resume printing or reset the printer by pushing the operator panel button with a long button press.

Turn off the printer. Open the top cover. Turn the printer back on. Load paper into the paper feeder. When the Error light comes on, indicating the top cover is open, do a double button press. When the Error light and Press Button light blink, close the cover.
The Special Function Menu is activated. Engine Clean Cycle is the first menu selection in the Special Function Menu. The operator panel Ready light is on solid, the Error light is blinking and the Press Button light is blinking.
Do a long button press to start Engine Clean Cycle.
a The printer feeds one sheet of plain paper
through the paper path to remove any accumulated toner. printer returns to the Ready state.
b Once the paper exits into the output bin, the
If necessary, repeat this process two or three times until all of the excess toner is removed.
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Print quality test pages

To help isolate print quality problems, like streaking, select the Print Quality Test Pages setting.
Do a double button press 4 times to scroll down to Print Quality Test Pages. The operator panel Ready light is on solid, the Data light is on solid, the Error light is blinking and the Press Button light is blinking.
Do a long button press to start Print Quality Test Pages.
a Three pages print out to help you evaluate
print quality. The first page has registration marks, the second page is gray and the third page is black. printer returns to the Ready state.
When youve isolated the problem, i.e., print is too light, toner streaks, and so on, refer to the troubleshooting tables beginning on page 37.
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Enter Hex Trace mode

When unexpected characters print or characters are missing, use Hex Trace to help you determine if there is a problem with the language interpreter or the cable. Hex Trace isolates printing problems by telling you what information your printer is receiving. To enter Hex Trace mode:
Turn off the printer. Open the top cover. Turn the printer back on. When the Error light comes on, indicating the top cover is open, do a double button press. When the Error light and Press Button light blink, close the cover. Do a double button press 3 times to scroll down to Enter Hex Trace.
When the Enter Hex Trace setting is selected, the Paper Jam light is on solid, the Error light is blinking and the Press Button light is blinking.
Do a long button press to start Hex Trace.
Data sent to the printer is printed out in hexadecimal and character representation to help isolate the source of the problem.
To exit Hex Trace, turn off the printer or press the operator panel button to reset the printer.
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Restore factory defaults

Notices

Electronic emissions notices
Federal Communications Commission (FCC) compliance information statement
The Optra E laser printer, type 312, has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult your point of purchase or service representative for additional suggestions. Any questions regarding this compliance information statement should be directed to: Director of Lab Operations Lexmark International, Inc. 740 New Circle Road NW Lexington, KY 40550 (606) 232-3000
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Avis de conformit aux normes dIndustrie Canada
Cet appareil numrique de la classe B respecte toutes les exigences du Rglement sur le matriel brouilleur du Canada.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 73/23/EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits. A declaration of conformity with the requirements of the Directive has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the users authority to operate this equipment. To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel and 12A2405 for USB. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

Appendix D: Notices

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Japanese VCCI notice

Class 1 laser statement label
The United Kingdom Telecommunications Act 1984
This apparatus is approved under the approval number NS/G/1234/J/ 100003 for the indirect connections to the public telecommunications systems in the United Kingdom.
German acoustics statement
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
1-Meter Average Sound Pressure, dBa Printing Idling 48 dBa 35 dBa

Laser notice

The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 825. Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 700-810 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.

Energy Star

Der Drucker erfllt gem amtlicher Besttigung der USA die Anforderungen der Bestimmung DHHS (Department of Health and Human Services) 21 CFR Teil J fr Laserprodukte der Klasse I (1). In anderen Lndern gilt der Drucker als Laserprodukt der Klasse I, der die Anforderungen der IEC (International Electrotechnical Commission) 825 gem amtlicher Besttigung erfllt. Laserprodukte der Klasse I gelten als unschdlich. Im Inneren des Druckers befindet sich ein Laser der Klasse IIIb (3b), bei dem es sich um einen Galliumarsenlaser mit 5 Milliwatt handelt, der Wellen der Lnge 700-810 Nanometer ausstrahlt. Das Lasersystem und der Drucker sind so konzipiert, da im Normalbetrieb, bei der Wartung durch den Benutzer oder bei ordnungsgemer Wartung durch den Kundendienst Laserbestrahlung, die die Klasse I bersteigen wrde, Menschen keinesfalls erreicht.
The EPA ENERGY STAR Computers program is a partnership effort with computer manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power generation. Companies participating in this program introduce personal computers, printers, monitors, or fax machines that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program. As an Energy Star Partner, Lexmark International, Inc. has determined that this product meets the Energy Star guidelines for energy efficiency.

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If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that user.

Warranty Service

The warranty period is 12 months and starts on the date of original purchase as shown on the purchase receipt. To obtain warranty service you may be required to present proof of original purchase. Warranty service will be provided at a Lexmark designated location. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the designated location. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original product. Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, or damaged beyond repair. Also, such product must be free of any legal obligation or restrictions that prevent its exchange. Before you present this product for warranty service, remove all programs, data, and removable storage media. For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area, please contact Lexmark at 1-800-LEXMARK (1-800-539-6275), or on the World Wide Web at http://www.lexmark.com. Free remote technical support is provided for this product throughout its warranty period. Lexmark offers a variety of extended warranty programs that include an extension of technical support. For products no longer covered by a Lexmark warranty, technical support may only be available for a fee.
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Extent of Warranty

We do not warrant uninterrupted or error-free operation of a product. Warranty service does not include repair of failures caused by: modification or attachments accidents or misuse unsuitable physical or operating environment maintenance by anyone other than Lexmark or a Lexmark authorized servicer operation of a product beyond the limit of its duty cycle failure to have installed a maintenance kit as specified (if applicable) use of printing media outside of Lexmark specifications use of other than Lexmark supplies (such as toner cartridges, inkjet cartridges, and ribbons) use of other than Lexmark product or component ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD.

scalable font. A font whose characters are stored only as outlines so it is easy to change (or scale) the size of the characters (measured in points). service message. A printer message that indicates the printer needs service. setting. Values you choose from printer menus or software applications that control printer operation and the appearance of the printed page. setup utility. A program shipped with your printer to install printer drivers, test printer setup, and complete the setup of printer options. software application. Any program loaded on your computer used to perform a specific task, such as word processing or data compiling. standard protocol. A parallel printer protocol where the printer receives information sent from the computer at a normal transmission rate. status message. A printer message that provides information on the state of the printer. system board. The printers main circuit board.
USB (Universal Serial Bus). A communications architecture that lets a computer interconnect with a variety of peripherals with a single cable. user default. Printer setting selected by a user that remains in effect until a new user default is chosen.
test page. A printed page that lists information about your printer.
acoustics 88 attaching an overlay 13 connecting the printer using a parallel interface cable 4 using a USB cable 5 CRLF/LFCR 72

Busy light 41

energy conservation 88 Energy Star 88 engine clean cycle 57 envelopes feeding problems 36 types and sizes 27
cable parallel ix, 4 USB ix, 5 cartridge. See print cartridge clearing paper jams 34 Complex Page 50 configuration mode menu items 67 CRLF/LFCR 72 Parallel Mode Parallel Mode Parallel NPA Mode 69 Parallel Protocol 70 Parallel Strobe Adjust 75 PPDS Activated 71 USB NPA Mode 77 USB Port Enabled 76 selecting 67
factory default settings, restoring 60 Flash Memory Full light 47 flash memory option, installing 18 Flushing light 44 fonts PCL 6 emulation vii PostScript Level 2 emulation vii
German acoustics statement 88

Host Interface Error 55

indicator lights Busy 41 Flash Memory Full 47 Flushing 44 Load Paper 46 Paper Jam 45 Ready 40 Resetting 43 Service Error 56 Top Cover Open 47 Waiting 42 installing 18 flash memory card option 18 print cartridge 2 printer drivers 21 printer memory card option 17 Insufficient Defrag Memory 54
ABexecutive 31 legal 31 letterhead 31, 33 loading transparencies 31, 33
MarkVision 23 on-line Help 23 memory installing flash memory cards 14 printer memory cards 14 Memory Full 49
operator panel configuration mode 68, 73 lights 39 terms 39 option cards installing 18 flash memory 14 printer memory 14

jams 34

label types 29 language, changing operator panel display 13 laser notices 88 lights. See indictator lights Load Paper light 46 loading card stock 29, 33 loading envelopes 31, 33 loading labels 29 loading paper 33 A4 31

paper feeding problems 36 jams 34 loading 30 types and sizes 26 Paper Jam light 45 parallel interface, connecting 4 Parallel Mode Parallel Mode Parallel NPA Mode 69 Parallel Protocol 70
power cord, connecting 13 PPDS Activated 71 PPDS font error 52 print cartridge installing 2 maintaining 63 problems 4, 64 print quality 1200 Image Quality vii toner saver vii printer attendance information 45 features viii, 65 service information 56 status information 40 unpacking 1 printer drivers, installing 21 printer lights Busy 41 Flushing 44 Load Paper 46 Paper Jam 45 Ready 40 Resetting 43 Service Error 56 Waiting 42 printer memory card option, installing 17 printing a test page 12
secondary error codes 49 Complex Page 50 Host Interface Error 55 Insufficient Defrag Memory 54 Memory Full 49 PPDS font error 52 Resolution Reduction 51 Resource Save Off 53 Service Error light 56 service, calling for 61 Special Function Menu configuration mode setting 68 CRLF/LFCR setting 72 engine clean cycle setting 57 Hex Trace setting 59 Parallel Mode 1 setting 73 Parallel Mode 2 setting 74 Parallel NPA Mode setting 69 Parallel Protocol setting 70 Parallel Strobe Adjust setting 75 PPDS Activated setting 71 print quality test pages setting 58 restore factory defaults 60 USB NPA Mode setting 77 USB Port Enabled setting 76 supplies, ordering 63 system board shield, removing 14
Ready light 40 removing the system board shield 14 reset user defaults 56 Resetting light 43 Resolution Reduction 51 Resource Save Off 53 restore factory defaults 60
test page, printing 12 toner saver vii Top Cover Open light 47 transparency types 27 troubleshooting 37 clearing paper jams 34 engine clean cycle 57 Hex Trace mode 59 indicator lights 39 print quality problems 4, 12, 37 print quality test pages 58 printing problems 7, 9, 13, 36, 38, 64 reset user defaults 56 restore factory defaults 60 Index

safety information 79

types envelopes 27 labels 29 paper 26, 27 transparency 27
unpacking the printer 1 USB ix, 59, 75, 76, 77

Waiting light 42

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. 2000 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550