jp_setup.book Page 1 Friday, February 16, 2001 7:42 AM

Lexmark W820

Setup Guide

March 2001

www.lexmark.com
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Edition: March 2001 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In the United Kingdom and Eire, call 0628-481500. In other countries, contact your point of purchase. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the users responsibility. Lexmark and Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/ or other countries. ImageQuick is a trademark of Lexmark International, Inc. PostScript is a registered trademark of Adobe Systems Incorporated. PostScript 3 is Adobe Systems designation of a set of printer commands (language) and functions included in its software products. This printer is intended to be compatible with the PostScript 3 language. This means the printer recognizes PostScript 3 commands used in various application programs, and that the printer emulates the functions corresponding to the commands. Sun, Sun Microsystems, Sun Ray, Solaris and the Solaris logo are trademarks or registered trademarks of Sun Microsystems, Inc. in the U. S. and other countries, and are used under license. Other trademarks are the property of their respective owners. Copyright 2001 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550.
FCC emissions information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any questions on this statement should be directed to: Director of Lab Operations Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232-3000 Please refer to the Lexmark W820 Publications CD for details.

Safety information

If your product is NOT marked with this symbol , it MUST be connected to an electrical outlet that is properly grounded. The power cord must be connected to an electrical outlet that is near the product and easily accessible. Refer service or repairs, other than those described in the operating instructions, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. Your product uses a laser, exercise CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. Your product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

The Lexmark W820 printer, delivering 600 dots per inch (dpi) resolution at up to 45 pages per minute (ppm), ships with two 500sheet trays. This model comes with 32MB of standard memory. The Lexmark W820n, a network model, comes with an Ethernet 10BaseT/100BaseTx print server installed. This model comes with 64MB of standard memory. The Lexmark W820dn, a network model that ships with a duplex unit attached.
Tray 2 Tray 1 Multipurpose feeder Front cover (Door F)
Note: The illustrations in this manual
represent the Lexmark W820 model with the optional high capacity feeder installed, unless it is necessary to show another configuration. Depending on the printer model you have chosen and the options you install, your printer may look different.
You may have purchased your Lexmark W820 as part of a multifunction device with capabilities such as copying, faxing, or scanning. For information about setting up components other than the printer, refer to the documentation that came with your multifunction device.
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The following figure illustrates the Lexmark W820 and all the available paper handling options. Instructions for installing these options are included in this book.
Optional 10-bin mailbox Lexmark W820 printer Comes standard with two 500-sheet trays. Provides up to ten output bins for organizing printed documents. Either the optional mailbox or the optional finisher may be attached to the printer.
Optional duplex unit Lets you print on both sides of a sheet of paper.
Multipurpose feeder Lets you print without using the printer trays. Either the multipurpose feeder or the optional envelope feeder may be attached to the printer.
Optional envelope feeder Lets you print envelopes without manual feeding. Either the optional envelope feeder or the multipurpose feeder may be attached to the printer. Optional 3250-sheet finisher with transport unit Adds hole punching and stapling functions to the printer output capabilities. Either the optional finisher or the optional mailbox may be attached to the printer.
Optional 2500-sheet high capacity feeder Significantly increases the printer input capacity. Either this feeder or a base cabinet may be attached to the printer.

460 mm (18 in.)

mm 1084.) in (43
With a duplex unit and a high capacity feeder or base cabinet
When selecting a location for a printer with a high capacity feeder and duplex unit, make sure you have at least the amount of space indicated in the figure. If you install a base cabinet rather than a high capacity feeder, your printer will require the same amount of space as shown in the figure.

1220 mm (48 in.)

10 (m in. m )

46 (m 8i m n.)

mm 1084.) 3 in (4
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With finisher or mailbox

When selecting a location for a printer with a finisher or mailbox, make sure you have at least the amount of space indicated in the figure.

63 (0 m in. m )

1520 mm (60 in.)
20 (m i n. m ) (m 46 in. m (m ) in. m )

mm 2069.) 1 in (8

1700 mm (67 in.)
20 (m in. m ) 10 (m in. m )

mm 364 in.) 4 (1

46 (m in. m )

mm 1084n.) 43 i (

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Considering environmental issues
When choosing a place to set up the printer, make sure the location you select is:
A firm, level surface where the printer wont be subjected to strong vibration Well ventilated Away from the direct airflow of air conditioners, heaters, or ventilators Free of temperature or humidity extremes or fluctuations Clean, dry, and free of dust Away from direct sunlight

Moving the printer

At some point in the future you may decide to move the printer to a new location. The publications CD provides details about removing options before moving the printer. If youre going to move the printer, keep the following in mind:
Because the printer is heavy (approximately 46.8 kg [103 lbs]), two people are required to lift it safely. Remove the print cartridge before you move the printer. If the printer is moved with the cartridge installed, toner may spill out and damage the printer. Be sure to plug the printer into a properly grounded outlet in the new location.
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Step 2: Unpack the printer
Now that you have chosen a location for your Lexmark W820, you are ready to unpack the printer and prepare to set it up. Make sure you have the following items:
Printer with two 500-sheet drawers Multipurpose feeder Power cord Print cartridge Setup Guide with a Lexmark W820 Publications CD The publications CD is located in the back of this book.
Power cord Multipurpose feeder Operator panel overlay (non-English only)
Quick Reference card, Clearing Jams card, and printer pocket Drivers CD Operator panel overlay (non-English only)
Print cartridge Quick Reference card, Clearing Jams card, and printer pocket
If any items are missing or damaged, refer to the publications CD for the designated Lexmark support phone number for your country. Save the carton and packing material in case you need to repack the printer.

Step 5: Set up printer supplies
You have unpacked your printer and chosen a location for it. Now you are ready to set up supplies.
Installing the print cartridge
Each print cartridge supports approximately 30,000 pages of singlesided printing, depending on the types of jobs you print and the amount of toner required for each page. The printer displays a message when it is time to replace the cartridge. You may want to keep a supply of print cartridges handy. Refer to the publications CD for details. To install the print cartridge:

Door A

Open the printer side and front doors (Doors A and F). Remove the print cartridge from its packing materials.

Door F

Warning! Do not remove the yellow tape from the print cartridge at this point.
Turn the cartridge so that the handle is on top.

Set up printer supplies

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Remove the tape (on the top of the cartridge) and then gently pull the protective paper straight up and out of the cartridge.
Shake the cartridge vigorously in all directions to distribute the toner.
Note: If toner spills on the floor, do not
clean it up using a vacuum or a wet cloth. Wipe up the spill with a dry cloth. If toner gets on clothing, be sure to wash the clothing in cold water.
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Holding the print cartridge by the handle and one end, align the cartridge with the slots inside the printer.
Slide the cartridge into the printer as far as it will go until it snaps into place.
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Carefully pull the yellow tape completely out of the cartridge. Discard the tape.
Close the front door (Door F).

Preparing the fuser

The fuser supports approximately 300,000 pages of single-sided printing. The printer displays a message when it is time to replace the fuser. Refer to the publications CD for details. You must remove the two metal screws on each side of the fuser before operating the printer; otherwise, print quality will be diminished.
Note: You need a coin or a flat blade
screwdriver for the following steps.
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Remove the two labels covering the screws on each side of the fuser.

Note: Some memory options for other
Lexmark printers cannot be used with your printer.
Access the system board. (See page 24 for instructions.) Locate the memory connectors on the system board. Each connector can support either a printer memory card or a flash memory card.

Memory connectors

Latches
Push open the latches on both ends of the connector you want to use.
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Warning! Printer memory and flash memory cards are easily damaged by static electricity. Touch something metal on the printer before you touch a memory card.
Unpack the memory card. Avoid touching the connection points along the edge of the card. Save the packaging.

Connection points

Align the notches on the bottom of the card with the notches on the connector.
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Warning! Support the bottom of the system board when installing a card.
While holding the system board from the bottom, push the memory card firmly into the connector until the latches on either end of the connector snap into place. It may require some force to fully seat the card. Make sure each latch fits over the notch on the end of the card.
Repeat steps 4 through 6 to install other memory cards.
Task Installing an optional firmware card Installing option cards Reinstalling the system board Go to page 33
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Installing an optional firmware card
Note: Firmware options offered for
other Lexmark printers cannot be used with your printer.
Follow the instructions in this section to install an optional firmware card. The system board has one location where firmware cards can be installed.
Warning! Optional firmware cards are easily damaged by static electricity. Touch something metal on the printer before you touch a card.

Resting posts

Access the system board. (See page 24 for instructions.)
Unpack the firmware card. Avoid touching the metal pins on the bottom of the card. Save the packaging.
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System board holes

Holding the firmware card by its sides, align the two pins on the card with the holes on the system board. Orient the card as shown.
While holding the system board from the bottom, push down until the firmware card is firmly in place. The entire length of the plastic connector on the firmware card must touch the system board. Some force may be required to fully install the card, but be careful not to damage the cards connectors.

Secure the wheels and leveling feet
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Task Set up the optional mailbox Set up the optional finisher Install the optional envelope feeder Load print media Go to page 71 73
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Step 9: Set up the optional mailbox
Note: The printer can support either a
mailbox or a finisher, but not both at the same time.
Your printer supports an optional10-bin mailbox that helps you organize your printed documents. Before you can attach a mailbox, you must install either a high capacity feeder or a base cabinet. For help setting up a high capacity feeder or a base cabinet, see page 9.
Note: The illustrations in this section
show the printer with a high capacity feeder attached.
Set up the optional mailbox
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Removing the stacking arm

Stacking arm

Before you can attach a mailbox, you must remove the stacking arm from the printer. To remove the stacking arm, push the tab on the top of the arm toward the printer output bin until it snaps loose. Be sure to save the stacking arm so you can reattach it if you remove the mailbox.
mailbox sometime after initial printer setup, turn the printer off and unplug the power cord before continuing.
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Unpacking the mailbox

CAUTION! The mailbox weighs 15.9 kg
(35 lbs) and requires two people to lift it safely.
Remove the mailbox and all other items from their packaging.
Warning! The mailbox must be set down with the door (Door F) facing the ground. Otherwise, the mailbox may be damaged.
Be sure to set the mailbox down with Door F toward the ground.
Remove any plastic wrapping, shipping tape, and protective foam. Save the carton and packing materials in case you need to repack the mailbox.
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Mailbox

Make sure you have the following items: Mailbox with 10 output bins and handling tool Mailbox stand: -- Upper portion stand piece -- 2 side stand pieces -- Side stand bracket Stabilizing foot with L-pin 3 thumbscrews Paper stop If any items are missing or damaged, refer to the drivers CD for the designated Lexmark support phone number for your country.
Upper portion of mailbox stand

Paper stop

Thumbscrews

Side stand bracket

Side stand pieces Stabilizing foot
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Attaching the mailbox stand
Position the side stand pieces so that the small metal knobs are toward the sides of the printer, as shown. Insert the knobs into the slots in the printer. Slide the side stand pieces down until they rest firmly in place.

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Position the side stand bracket, connecting the printer and the stabilizer bar.
a Position the bracket on the
underside of the printer, on the same side as the side stand with the stabilizer bar.
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b Slide the bracket so that the
top fits over the stabilizer bar. Align the hole in the bracket with the hole in the stabilizer bar.
c Insert the small thumbscrew
through the bracket and stabilizer bar, and then tighten.
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Insert a thumbscrew through the hole in the middle of each side stand piece, and then tighten the screws.
Slide the stabilizing foot over the high capacity feeder back foot. If the high capacity feeder back foot is completely lowered, especially on a carpeted surface, you may need to raise it off the ground before the stabilizing foot will properly fit over it.
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Insert the L-pin through the holes in the stabilizing foot and back foot.
Rotate the end of the L-pin down into the slot in the stabilizing foot.
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Warning! Make sure the upper portion is oriented correctly, with the taller side on the same end of the printer as the multipurpose feeder.
Slide the upper portion of the stand down into the side stands until it snaps into place.
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Positioning the mailbox

CAUTION! The mailbox requires two
people to lift it safely.
Be sure you have removed the stacking arm from the printer. (See Removing the stacking arm on page 40). Have someone help you lift the mailbox, using the horizontal bar and the handling tool on the opposite side. Align the mailbox post with the stand rail.
Note: Be sure the mailbox cord is
between the printer and the stand when you lower the mailbox. Do not pinch the cord as you position the mailbox.

Horizontal bar

Mailbox post
Metal pin Divertor Gate G

Handling tool

Stand rail
Warning! Do not rest the mailbox on Divertor Gate G when seating the mailbox.
Carefully lower the mailbox onto the stand. Align the metal pin on the stand with the hole in the mailbox post. The mailbox is fully seated on the stand rail when properly installed.
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Storing the handling tool
Remove any tape from the mailbox door (Door D). Open the mailbox door.
Remove any tape from the handling tool. While pressing down on the small lever, push the tool handle down and toward the mailbox door. The handling tool is released from the mailbox.

Unpacking the finisher

finisher sometime after initial printer setup, turn the printer off and unplug the power cord before continuing.
Remove the cardboard box by lifting it straight up and setting it to the side. Remove the foam from the top of the finisher and by the legs. Lightly press on the tabs located on the metal locking brackets near each leg, and move both brackets toward the middle of the finisher.

Metal locking bracket

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Lift the bottom of the finisher up slightly and extend the legs fully until you see molded arrows on the inside of the legs. Be sure to align the holes in the legs with the pins on the locking brackets.
Push the locking brackets back into place.
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CAUTION! The finisher weighs 44.1 kg
(97 lbs) and requires at least two people to lift it safely.
Have someone help you lift the finisher to the upright position.
Remove any plastic wrapping and shipping tape. Be sure to note the tape in the places shown.
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Warning! The staple head locking plate is used for shipping purposes only. If it is not removed, the stapling unit can not function and an error will occur.
Remove the two wingnuts holding the metal staple head locking plate. Slide the plate up and remove it. Discard the plate and wingnuts.
Remove the other items from their packaging. Remove any plastic wrapping.
Staple head locking plate
Save the carton and packing materials in case you need to repack the finisher.

Wingnuts

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Transport unit

Make sure you have the following items: Finisher Output bins 1 and 2 Finisher plate Guide rail Guide rail holding plate Transport unit Transport unit brackets Thumbscrews Divertor cover Communication cable Power cable

Divertor cover

Output bin 1

Finisher

Output bin 2 Communication cable
If any items are missing or damaged, refer to the drivers CD for the designated Lexmark support phone number for your country.
Finisher plate Power cable
Transport unit brackets Guide rail holding plate Guide rail
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Attaching the transport unit brackets
Attach the two metal transport unit brackets to the back of the finisher using the four thumbscrews.
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Attaching the finisher plate and guide rail
Line up the thumbscrews on the finisher plate with the two holes on the right side of the printer. Be sure to orient the plate so that it does not cover the socket directly above it.

Vertical knob

Horizontal knob
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Attaching the output bins
Align the slots on bin 2 with the thumbscrews on the back of the finisher. Slide the bin down until it is securely resting on the screws. Tighten the thumbscrews. You may need to use a coin or screwdriver to tighten the thumbscrews.
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Insert the three tabs on bin 1 into the three slots in the finisher. Lower the bin into place.
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Step 11: Install the optional envelope feeder
envelope feeder sometime after initial printer setup, turn the printer off and unplug the power cord before continuing.
The Lexmark W820 supports an optional envelope feeder that lets you feed up to 100 envelopes automatically. To install the envelope feeder:
Remove the envelope feeder from its packaging. Remove any plastic wrapping and shipping tape. Save the carton and packing materials in case you need to repack the envelope feeder.
Remove the multipurpose feeder from the printer.
a Hold the multipurpose feeder

by both sides.

b Lift the multipurpose feeder
slightly and then pull it straight out.
Warning! Pull both sides of the multipurpose feeder out of the printer at the same time.
Install the optional envelope feeder
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Insert the envelope feeder into the printer.
a Tilt the feeder end going into
the printer first down slightly, as you align the posts on the feeder with the holes above the opening in the printer.
b Gently insert the envelope
feeder at this angle into the opening and then drop it into place. The envelope feeder should be firmly in place.
Note: If you ever need to open Doors A
or E, you must remove the envelope feeder first. Refer to the Lexmark W820 Publications CD for details.
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Step 12: Load print media
Your Lexmark W820 has two standard trays that combine for a total capacity of 1000 sheets. If you have installed an optional high capacity feeder, its three trays can hold an additional 2500 sheets, for a total printer capacity of 3500 sheets. The following table lists page numbers where you can find loading instructions for the standard and optional trays, and for the multipurpose feeder and optional envelope feeder.

The envelope feeder holds approximately 100 envelopes.
Slide the guide all the way to the back.
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Fan the envelopes. Make sure all the flaps are turned correctly and the envelopes are not stuck together.
Loading and flap position icons
Orient the stack of envelopes correctly for the size and position of the flap. Refer to the icons on the feeder.
Envelope orientation icons Maximum stack height indicator
Lift the envelope weight and hold it.
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stack height; overfilling the feeder may cause jams.
Place the envelopes against the front side of the feeder, flap side up and going in long edge first.
Lower the envelope weight.
Slide the envelope guide to the edge of the stack.
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Step 13: Attach cables

You can attach your printer to a network or locally (directly to a computer).

Network printing

You can attach your printer to a network using standard network cables. A 10BaseT/100BaseTX Fast Ethernet port is standard on the Lexmark W820n and Lexmark W820dn. You can add a Token-Ring or 10Base2 Ethernet port to any printer model by installing an optional MarkNet internal print server. To attach the printer to a network:
Make sure the printer is turned off and unplugged. Connect the printer to a LAN drop or hub using standard cabling that is compatible with your network. The printer automatically adjusts itself for the network speed.
Token-Ring, Ethernet 10BaseT, or Ethernet 100BaseTX networks (Category 5) use an RJ-45 connector.

Attach cables

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Token-Ring networks (Shielded Twisted Pair) use a DB9 connector.
Ethernet 10Base2 networks (Thin Coax) use a BNC T-connector.

Local printing

Note: All Windows operating
systems support parallel connections. However, only the Windows 98/Me and Windows 2000 operating systems support USB connections. Some UNIX, Linux, and Macintosh computers also support USB connections. Consult your computer documentation to see if your system supports USB. You can attach your printer locally using either the standard USB port or parallel port. A USB port is standard on all Lexmark W820 printer models. We recommend Lexmark USB cable part number 12A2405 (2 m). The standard parallel port requires an IEEE-1284 compliant parallel cable, such as Lexmark part number 1329605 (10 ft) or 1427498 (20 ft). If you install an optional USB/Parallel Interface Card to the Lexmark W820n or Lexmark W820dn, you need a 1284 A-C parallel cable, such as Lexmark part number 43H5171 (9.8 ft), or a USB cable such as Lexmark part number 12A2405 (2 m). If you have installed an optional Tri-Port Adapter, you can locally attach the printer with a serial cable. We recommend Lexmark part number 1038693 (50 ft). For details on LocalTalk or infrared connections, refer to the documentation that shipped with the Tri-Port Adapter.

Press Menu until you see Std Net Setup, and then press Select. If you have an optional MarkNet card installed in slot 1 or 2, you see Network 1 Setup or Network 2 Setup.
Press Menu until you see TCP/IP, and then press Select. Press Menu until you see Set IP Address, and then press Select.

Configure for TCP/IP

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Change the address by pressing Menu to increase (or decrease) each number. Press Select to move to the next segment. Press Select when you are finished. The message Saved appears briefly.
Press Menu until you see Set IP Netmask, and then press Select. Repeat step 6 to set the IP Netmask. Press Menu until you see Set IP Gateway, and then press Select. Repeat step 6 to set the IP Gateway. When you are finished, press Go to return the printer to the Ready state.
Verifying the IP settings
Print another network setup page and make sure the IP Address, Netmask, and Gateway are what you expected. Use the information in Printing a network setup page on page 93 if you need help.
Ping the printer and verify that it responds. For example, at a command prompt on a network computer type ping followed by the new printer IP address: ping xxx.xxx.xxx.xx If the printer is active on the network, you should receive a reply.
Configuring for Pull Printing (ImageQuick)
If your printer has an optional ImageQuick firmware card installed, you can configure for Pull Printing once an IP address has been assigned to the printer. For detailed configuration instructions, refer to the online documentation on the ImageQuick CD. The ImageQuick CD is shipped with printers that have the ImageQuick optional firmware card pre-installed, and also with the firmware card if you purchased it separately.
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Step 16: Install printer drivers
A printer driver is software that lets your computer communicate with your printer. The following table is a quick guide to finding the specific instructions you need.
Type of printer installation Network (Ethernet or Token-Ring connections) Network environment or operating system Windows (Windows 95/98/Me, Windows NT 4.0, Windows 2000) Macintosh UNIX/Linux NetWare Local (parallel or USB connections) Windows (Windows 95/98/Me, Windows NT 4.0, Windows 2000) Macintosh UNIX/Linux See page 99

If you do not have access to the publications CD, you can also find the same printer documentation on Lexmarks Web site at: www.lexmark.com/publications.
Provide information to users
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Distributing the information on the publications CD
You can give users access to the information on the publications CD several ways:
Give the publications CD to the administrator or the Help desk. Copy the contents of the CD or specific topics to a network drive or intranet site that users can access. Find printer documentation on Lexmarks Web site at: www.lexmark.com/publications. Print the information on the publications CD. You can print either selected topics or the entire set of topics. To print selected topics:

Note: Each topic on the

publications CD is a separate PDF. You can find the file name for each topic by clicking Other resources, and then File locations.
a Insert the publications CD into your drive.
If the CD does not automatically launch, open your computer file manager and select the drive of your CD-ROM, and then double-click Start.pdf.
b Select your language. c Find the topics you want by browsing through the
categories in the left pane.
d Print entire topics or select pages within a topic by clicking
the print icon on the Acrobat command bar. To print all of the topics at one time:
a From the Home page, click Print as book.
The PDF that opens contains all of the information on the CD in a format more suitable for printing and binding.
b Click the print icon on the Acrobat command bar.

Congratulations!

You are ready to use your new printer. Save this book if you anticipate purchasing printer options in the future.
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Numerics

2500-sheet high capacity feeder 9 2-sided printing 34 cautions ix CD drivers x publications x changing paper settings 94, 95 Coax/Twinax Adapter for SCS 30
attaching cables 89 memory cards 25 option cards 30 print server 30
drivers 99 drivers CD x duplex unit installing 34

base cabinet 9

envelope feeder envelope sizes 73 icons 87 installing 71 environmental issues 4
cables attaching 89 duplex unit 36 Ethernet 89, 90 finisher 66 high capacity feeder 16 mailbox 52 parallel 91 power 92 Token-Ring 89, 90 USB 91 card stock 73

resolution vii

safety information ii
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stack height, maximum envelope feeder 88 multipurpose feeder 85 trays 1, 2, trays 4 and stacking arm 40, 54 system board accessing 24 installing options 23
TCP/IP 97 transparencies 73 transport unit 62 tray linking 94 Tri-Port Adapter 30
UNIX 101 unpacking memory cards 26 option cards 32 printer 5 USB 91 USB/Parallel Interface Card 30
warnings ix Web site, Lexmark xi wheels 37 Windows 99, 102, 103
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Using the Lexmark W820 Publications CD
Insert the Lexmark W820 Publications CD into your CD-ROM drive. If the CD does not automatically launch:
Open your computer file manager, and then select your CD-ROM drive. Double-click Start.pdf. You must have a copy of Adobe Acrobat Reader, Version 4.0 with Search or later installed on your computer to view the documents. If Acrobat Reader is not installed, you can install a copy of version 4.0 with Search from the publications CD:
a Select your CD-ROM drive. b Select the Reader folder, and then select the folder

for your language.

c Double-click Acrs4xxx.exe.
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jp_setup.book Page 113 Friday, February 16, 2001 7:42 AM
jp_setup.book Page 114 Friday, February 16, 2001 7:42 AM

P/N 12B0000 E.C. 5B0000

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. 2001 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550

Lexmark W820 4025-XXX

Extracted From Service Manual

Edition: July 2002

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC. PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. Comments may be addressed to Lexmark International, Inc., Department D22A/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A or e-mail at ServiceInfoAndTraining@Lexmark.com. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In other countries, contact your point of purchase. Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PostScript is a registered trademark of Adobe Systems Incorporated. Other trademarks are the property of their respective owners.
Copyright Lexmark International, Inc. 2001, 2002. All rights reserved.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY U.S.A. P/N 12G3663

4025-XXX

7. Parts Catalog
How to Use This Parts Catalog g
The callout numbers shown in each parts illustration correspond to the parts list
numbers for that illustration. The capital letters C, E, "KL," and S shown in an illustration stand for C-ring, E-ring, Clamp, and Screw, respectively. NS: (Not Shown) in the Asm-Index column indicates that the part is procurable but is not pictured in the illustration.
Printer serial number labels are on the rear of the printer and inside the front cover.

Parts Catalog

Assembly 1: Top Cover Assembly

Service Manual

AsmIndex

1-1 -2 -3 -4 -5 -6 -7

Part Number
12G4000 12G4001 12G4002 12G4003 12G4004 12G4005 12G4186

Description

COVER PRINTER, TOP STOP, PAPER COVER, CONNECTOR OP PANEL ASSEMBLY COVER, FUSER FAN, FUSER DAMPER ASM, PAPER

Assembly 2: Front Cover

2-1 -2 -3 -4 -5 -6 -7
12G4009 12G4012 12G4008 12G4006 12G4007 12G4011 12G4010
DUCT, AIR KIT,TRAY 2 MOUNTING COVER, PRINTER INNER FRONT COVER PRINTER, FRONT HINGE, COVER STRAP, COVER SUPPORT SWITCH, INTERLOCK ASSEMBLY
Assembly 3: Rear, Left, and Right Covers

3-1 -2 -3 -4

12G4013 12G4015 12G4016 12G4014
COVER, PRINTER INNER LH COVER ASM, PRINTER REAR UPPER COVER PRINTER, REAR LOWER COVER, PRINTER RH
Assembly 4: Tray Unit - Paper Stack

12G4017 12G4018

TRAY ASM, PAPER KIT, PAPER TRAY CABLES
Assembly 5: Tray Interface
5-1 -2 -3 -3 -4 -5 -6 -7 -7 -8 -9 -10
12G4024 12G4027 12G4026 12G4036 12G4021 12G4023 12G4025 12G4022 12G4035 12G4028 12G4020 12G4019
STOP, TRAY R SPRING, TORSION LINK STOP, TRAY 1 LINK STOP, TRAY 2 SENSOR, PHOTO STOP, TRAY F SPACER, L GUIDE, TRAY 1 GUIDE, TRAY 2 KIT, SENSOR ACTUATOR MOTOR ASM, PAPER TRAY SWITCH ASM, PAPER SIZE
Assembly 6: Paper Pick Up

6-1 -1 -2 -3

12G4030 12G4037 12G4029 12G4031
KIT, TRAY 1 CLUTCH KIT, TRAY 2 CLUTCH FEEDER ASM PAPER KIT, FEED ROLL (Qty 6)
Assembly 7: Retard and Take Away - Tray 1

7-1 -2 -3

12G4034 12G4033 12G4032
EXIT ASM, HIGH PAPER RETARD SPRING, EXTENSION GUIDE, PAPER FEED OUT
Assembly 8: Retard and Take Away - Tray 2

8-1 -2 -3 -4

12G4040 12G4039 12G4033 12G4038
KIT, TRAY 2 EXIT GEAR EXIT ASM, TRAY 2 PAPER SPRING GUIDE, PAPER EXIT

Assembly 9: Feed Drive Transmission

12G4041

KIT, FEED DRIVE REPAIR
Assembly 10: Multi Purpose Feeder and MPF/Duplex Support

10-1 -2 -3 -4 -5

12G4043 12G4042 12G4044 12G4046 12G4045
COVER, MP FEEDER REAR COVER, MP FEEDER FRONT FEEDER, MP FEEDER TRAY ASM, MP FEEDER COVER, MP FEEDER TOP
Assembly 11: Tray 1 Frame and Left Cover

11-1 -2 -3

12G4049 12G4047 12G4048
SENSOR, PHOTO ROLLER ASM, PINCH COVER ASM, PRINTER LOWER LEFT
Assembly 12: Tray 2 Frame and Left Cover

12-1 -2 -3 -4 -5 -6

12G4053 12G4049 12G4054 12G4050 12G4051 12G4052
SWITCH, INTERLOCK SENSOR COVER, CAP COVER ASM, PRINTER LEFT HINGE, COVER RH HINGE, COVER LH
Assembly 13: Registration

13-1 -2 -3 -4 -5 -6

12G4057 12G4049 12G4059 12G4056 12G4055 12G4058
GUIDE, REGISTRATION SENSOR KIT, BEARING ROLLER ASM, REGISTRATION CLUTCH ASM, REGISTRATION CABLE, REGISTRATION
Assembly 14: Left Upper Cover Assembly

12G4060

COVER ASM, PRINTER UPPER LEFT
Assembly 15: Printhead Assembly

12G4061

PRINTHEAD
Assembly 16: Xerography and Development
16-1 -2 -3 -4 -5 -6 -7 -8 -9 -10
12G4069 12G4071 12G4070 12G4065 12G4066 12G4062 12G4064 12G4063 12G4068 12G4067
SWITCH ASM, INTERLOCK PLATE, CONTACT D PLATE, CONTACT C SENSOR ASM, TONER SPRING, SENSOR ROLLER, TRANSFER SLIDER, EXIT CONTACT ASM, TRANSFER ROLLER BRACKET, CABLE CONTACT ASM, CARTRIDGE
Assembly 17: Fuser Assembly

17-1 -1

12G4184 12G4185
FUSER ASM, LV FUSER ASM, HV
Assembly 18: Exit Lower Chute

18-1 -2 -3 -4 -5

12G4072 12G4074 12G4073 12G4076 12G4075
TRANSPORT ASSEMBLY MOTOR ASM, OFFSET SOLENOID ASM, EXIT LOWER SENSOR ASM, EXIT LOWER SWITCH ASM, EXIT LOWER
Assembly 19: Exit Drive Assembly

12G4077

DRIVE ASM, EXIT
Assembly 20: Main Drive Assembly

20-1 -2

12G4078 12G4079
DRIVE ASM, MAIN FLYWHEEL, MAIN DRIVE ASM
Assembly 21: Fuser Drive Assembly

21-1 -2

12G4080 12G4081
FRAME ASM, FUSER EXIT CONNECTOR, FUSER DRIVE

Assembly 22: Power Unit

22-1 -1 -2 NS
12G4082 12G4083 12G4084 11A9095
PWR SUPPLY, 110V PWR SUPPLY, 220V FAN, POWER UNIT POWER CORD LV, U.S., Canada, Australia/New Zealand, Columbia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Peru, Venezuela, Puerto Rico, US Virgin Islands, Caribbean countries other than Dominican Republic POWER CORD HV, Argentina POWER CORD HV, Peru, Bolivia POWER CORD HV, Chile POWER CORD HV, UK, Ireland, Gulf Countries POWER CORD HV, Austria, Germany, Belgium, Cyprus, Euro English, Finland, Greece, France, Hungary, Czech, Slovak, Netherlands, Norway, Portugal, Turkey, Russia, Poland, Spain, Catalan, Sweden, POWER CORD HV, Israel POWER CORD HV, Switzerland-French, Switzerland-German, Switzerland-Italian POWER CORD HV, Africa POWER CORD HV, Brazil POWER CORD HV, Italy POWER CORD HV, Denmark

NS NS NS NS NS

1339529

NS NS NS NS NS NS

1339533 1339534
Assembly 23: HVPS and I/O PWB WB
Assembly 23: HVPS and I/O PWB

23-1 -1 -2 -3 -4 -5 -6

12G4085 12G4086 12G4089 12G4088 12G4087 12G4090 12G4376
CARD ASM, AC DRIVER, 110V CARD ASM, AC DRIVER, 220V SWITCH, INTERLOCK CARD ASM, I/O HVPS TRANSFORMER, 220 V MACHINE ONLY PSLV-R2 POWER SUPPLY
Assembly 24: ESS Assembly

24-1 -2

12G4096 12G4091
CABLE ASM, OP PANEL CONTROLLER, BOX ASSEMBLY Note: Factory defaults must be reset after you replace the engine board (MCU PWB) contained in this B/M. Go to PRINTER SETUP on page 3-5 BOARD ASM, CONTROLLER (ESS PWB), NETWORK BOARD ASM CONTROLLER (ESS PWB), NON NETWORK CARD ASM, RISER CARD FAN, ESS COOLING BOARD ASM, ENGINE (MCU PWB) 120V BOARD ASM, ENGINE (MCU PWB) 220V CABLE, PRINTHEAD

-3 -3 -4 -5 -6 -6 -7

12G4093 12G4094 12G4187 12G4095 12G4092 12G4379 12G4377

Assembly 25: Harness

25-1 -2 -3 -4 -5 -6 -7 -8 -9 -10 -11 -12
12G4108 12G4107 12G4105 12G4104 12G4103 12G4102 12G4101 12G4100 12G4099 12G4098 12G4097 12G4106
CABLE ASM, HVPS CABLE ASM, MOTOR CABLE ASM, INTERLOCK CABLE ASM, PAPER SIZE CABLE ASM, REGISTRATION CABLE ASM, OUTPUT CABLE ASM, DUPLEX CABLE ASM, BOTTOM CABLE ASM, TRAY CABLE ASM, TRAY 1 REAR CABLE ASM, MAIN CABLE ASM, DC REAR
Assembly 26: Miscellaneous
12G4375 12G4368 12G4369 12G4370 12G4371 12G4372 12G4373 12G4374 99A1752 99A1753 99A1754 99A1755 99A1756 99A1773 99A1757 99A1758 99A1759 99A1774 99A0459 12G1697 12G1695 12G1696 12G1830 12G1831 12G1832 12G1833 99A0560
SCREW PARTS PACK KIT CLAMP KIT E CLIP KIT REPACK, PRINTER KIT REPACK, ENVELOPE FEEDER KIT REPACK, DUPLEX UNIT KIT REPACK, HCF KIT REPACK, FINISHER 4 MB MEMORY 8 MB MEMORY 16 MB MEMORY 32 MB MEMORY 64 MB MEMORY 128 MB MEMORY 2 MB MEMORY, FLASH MEMORY 4 MB MEMORY, FLASH MEMORY 8 MB MEMORY, FLASH MEMORY 16 MB MEMORY, FLASH MEMORY 3.2 GB ISP HARD DISK (install in top slot only) TOKEN-RING ETHERNET 10/100BASE-TX ETHERNET 10BASE-T/2 TOKEN-RING - 3 PORT 10/100 BASE TX - 3 PORT 10 BASE T/2 - 1 PORT 10/100 BASE TX - 1 PORT TRI-PORT ADAPTER
99A0424 99A0467 99A0545 99A0923 99A0629 99A1683 99A1684 99A1685 99A1686 12G4380 12G4382
INFRARED ADAPTER PARALLEL 1284-C ADAPTER EXTERNAL SERIAL TO PARALLEL ADAPTER USB ADAPTER COAX/TWINAX ADAPTER FOR SCS OPTRA FORMSTM 2MB FLASH DIMM OPTRA FORMSTM 4MB FLASH DIMM OPTRA FORMSTM 8MB FLASH DIMM OPTRA FORMSTM 16MB FLASH DIMM IPDS & SCS/TNE IMAGEQUICKTM