press Select. Note: Selecting Off disables Power Saver mode.
5 If you select Off in step 4, go to step 6 now.
If you select On in step 4, press a scroll button to display the time setting you want (5, 10, 15, 30, or 45 minutes), and then press Select.
Setting the Power Saver mode 18

2 Installing software

After setting up your machine and connecting it to your computer, you must install the drivers. The drivers are available on the CD packaged with your machine. The CD contains the following: Drivers for printing, scanning (TWAIN), and USB support Users Guide Adobe Acrobat Reader

Installing the drivers

1 Close all unnecessary programs. 2 Launch the Drivers and Documentation CD. 3 Follow the instructions on the screen.
a b c Select the language that you want to use in the installation window. Click Install. Click Continue Anyway if any messages about certification appear. Your product has been thoroughly tested and is compatible with Windows. d e f g When you receive the message that installation is complete, remove the CD. Make sure that the radio button labeled Yes, I want to restart my computer now is selected. Click Finish. If any Lexmark X215 new hardware screens appear, click Next or Continue until finished.

Installing software 19

Removing the drivers
You should remove the drivers if you are upgrading the software or if your driver installation fails. You can remove the software using the CD or the Windows unInstallShield. Note: Before removing, close all programs. You must restart your computer after removing the drivers.

1 Click Start

Programs

Lexmark X215.

2 You can select each driver individually to remove.
To remove the scan driver, select TWAIN Driver Uninstall. To remove the printer driver, select Printer Driver Uninstall. When the Lexmark X215 Series Driver Maintenance window appears, check Remove, and then click Next.
3 When your computer prompts you to confirm your selection, click Yes.
The selected driver, and all of its components, are removed from your computer.
4 Click OK. 5 Restart your computer.

Removing the drivers 20

3 Loading paper and changing paper size
Selecting print materials
Select print materials that are an appropriate size for your input source (paper tray or manual bypass). Using print materials that are not recommended may cause paper jams or poor print quality.
Size, input sources and capacities Input source/capacity1 Size (mm/in.) Plain paper Letter (215.9 x 279/8.5 x 11) A4 (210 x 297/8.27 x 11.69) Folio (215.9 x 330.2/8.5 x 13) Legal (215.9 x 355.6/8.5 x 14) Executive (184.2 x 266.7/7.25 x 10.5) B5 (182 x 257/7.2 x 10) A5 (148 x 210/5.83 x 8.27) A6 (105 x 148/4.13 x 5.88) Envelopes2 No. 9 (98.4 x 225.4/3.88 x 8.88) No. 10 (104.8 x 241.3/4.12 x 9.5) DL (110 x 220/4.33 x 8.66) C5 (162 x 229/6.38 x 9.02) C6 (114 x 162/4.49 x 6.38) B5 (176 x 250/6.93 x 9.84) No. 7 3/4 (98.4 x 190.4/3.88 x 5.83) Labels2 Letter (215.9 x 279/8.5 x 11) A4 (210 x 297/8.27 x 11.69) Transparency films2 Letter (215.9 x 279/8.5 x 11) A4 (210 x 297/8.27 x 11.69) No/0 Yes/1 No/0 Yes/1 No/0 Yes/1 No/0 Yes/1 Paper tray Yes/250 Manual bypass Yes/1

1 Place a sheet of the selected print media, print side facing up, into the center of the manual
bypass, and adjust the paper guides to the papers width. The machine automatically engages the print media.
Note: Hold transparencies by the edges and avoid touching the print side. Oils from your fingers that are deposited on the transparency can effect print quality. Insert envelopes with the flap side face down and with the stamp area on the top left side. If you experience problems with paper feed, turn the paper around.
Loading the manual bypass 28
Setting the paper type and size
After loading paper in the paper tray or manual bypass, set the paper type and size using the operator panel buttons. The settings apply when copying only. When printing, select the paper type and size in the program you are using.

Using the paper tray

To set the paper type and size for the paper tray:
1 Press Menu. 2 Press a scroll button ( or ) until PAPER MENU appears on the top line of the display, and
3 Press a scroll button until Tray Type appears on the bottom line of the display, and then
4 Press a scroll button to select the paper type you want to use, and then press Select. 5 Press a scroll button until Tray Size appears on the bottom line of the display, and then
6 Press a scroll button to select the paper size you are using, and press Select. 7 To return to the Ready prompt, press Stop/Clear.

Using the manual bypass

To set the paper type and size for the manual bypass:
3 Press a scroll button until Bypass Type appears on the bottom line of the display, and then
4 Press a scroll button to select the paper type you want to use, and then press Select. 5 Press a scroll button until Bypass Size appears on the bottom line of the display, and then
6 Press a scroll button to select the paper size you want to use, and then press Select. 7 To return to the Ready prompt, press Stop/Clear.
Setting the paper type and size 29
Selecting an output location
The machine has two output locations; the front output tray and the rear output slot.

Front output tray

Rear output slot
The front output tray should be used to output plain paper only. You should use the rear output slot for envelopes, labels, small custom-sized paper, postcards, and transparencies. To use the front output tray, make sure the rear cover is closed. Paper is output facedown into the front output tray, with the last page on the bottom. This tray should be used for most jobs and is recommended for jobs requiring over 50 sheets of plain paper continuously. Note: If problems, such as excessive curl, occur when using the front output tray, try using the rear output slot.

To scale a document to a pre-defined copy size:

1 Press Scale.

The default setting appears on the bottom line of the display.
2 Press a scroll button ( or ) repeatedly until the copy size you want is displayed, and then
press Select. To customize the copy size:
1 Press Scale. 2 Press a scroll button ( or ) until CUSTOM:25-400% (or CUSTOM:25-100%) appears on the
bottom line of the display, and then press Select.
3 Enter the size you want using the numeric keypad, and then press Select.
The selected number appears on the display.

Customizing settings 46

Using the advanced option, you can copy images onto a page in a variety of layouts. The advanced settings available when a document is loaded in the ADF include: Off: Turns off the advanced copy features. Collation: Controls the sequence in which multiple page documents are printed (for example, if you copied a 5 page document without collation, the copier would output 5 pages of the first page, 5 pages of the second page, and so on. If you selected collation, the copier would output pages 1 through 5 for the first copy, pages 1 through 5 for the second copy, and so on.) 2-UP: Prints two copied documents on a single page. 4-UP: Prints four copied documents on a single page.
The Advanced settings available when a document is loaded on the scanner bed include: Off: Turns off the advanced copy features. Auto Fit: Automatically reduces or enlarges the original image so that the resulting copy will fit on the paper that is currently loaded in the machine. 2-side: Prints two copied documents on a single page. After copying the first document, you are prompted to place a second document on the scanner bed. This feature is very similar to the 2-Up option which is available when using the ADF. However, when using the scanner bed, the 2-Side feature is especially useful when copying both sides of an original document. Note: Autofit and 2-side can be selected only when the paper size is letter, legal, or A4. To select the advanced setting you want to use:
1 Press Advanced repeatedly. 2 When the setting you want appears, click Select.

Customizing settings 47

Customizing default settings
The default settings for the basic copy options (darkness, content, number, scale) are set using the operator panel menu. When you copy a document, these default settings are used unless you change them using the operator panel buttons (see page 45). To customize the default settings: Press Menu.
3 Press a scroll button ( or ) until COPY MENU appears on the top line of the display, and
4 Press a scroll button to scroll through the copy options. 5 When the option you want to change appears, press Select. 6 Change the setting by pressing a scroll button or enter a value using the numeric keypad,

1 Make sure there are no documents loaded in the ADF. 2 Place the first page of your document on the glass. 3 Customize any fax settings you want to change. For help, see page 54. 4 Press the telephone icon button to get a dial tone. 5 Using the numeric keypad, enter the number of the fax machine to which you want to send
6 When you hear a high-pitched fax signal, indicating a connection with the receiving fax
machine, press Start. The operator panel prompts you for another page.
7 Using the keypad, press 1 (for yes) if you have more pages, or 2 (for no) if you have finished
Sending a fax manually 52
1 Place your document into the ADF. 2 Customize any fax settings you want to change. For help, see page 54. 3 Press the telephone icon button to get a dial tone. 4 Using the numeric keypad, enter the number of the fax machine to which you want to send
5 When you hear a high-pitched fax signal, indicating a connection with the receiving fax
machine, press Start. Note: Pressing Stop/Clear cancels the faxing process.
Receiving a fax automatically
Your machine is preset to receive faxes automatically. If you want to change the default setting to manual, see Receiving a fax manually on page 53. When the Receive Mode is set to Automatic, your machine answers an incoming fax on a specified number of rings. Once the connection is established, the machine automatically receives the fax. Note: To change the number of rings before the machine answers or to adjust the ringer volume, see Customizing settings on page 54.

Receiving a fax manually

1 Select the Manual Receive Mode setting on the operator panel menu.
a b c d e Press Menu. Press a scroll button ( or ) until FAX SETUP appears on the top line of the display, and then press Select. Press a scroll button until Receive Mode appears on the bottom line of the display, and then press Select. Scroll to the Manual setting, and then press Select. To return to the Ready prompt, press Stop/Clear.
2 When the ringer sounds, press the telephone icon button. 3 If you hear a high-pitched fax signal, press Start.
The machine begins receiving the fax, and returns to a Ready prompt when finished.
Receiving a fax automatically 53
You can modify all the fax options using the operator panel menu. (See the following table for the available options.)The Resolution option can be modified from either the operator panel menu or by pressing the Resolution button. Settings selected using the operator panel menu become the default settings and are in effect for all fax jobs. Settings selected using the Resolution button remain in effect until a predefined Timeout period is expired. To change the Timeout period, see page 48. To modify the Resolution setting for the current fax job, press Resolution repeatedly until the setting you want appears on the display, and then press Select. Note: See the table below for the recommended setting to select. To modify all other fax options or to make your Resolution selection the default setting:

1 Press Menu. 2 Press a scroll button ( or ) until FAX SETUP appears on the top line of the display, and then
3 Press a scroll button to scroll through the fax setup options. 4 When the option you want to change appears, press Select. 5 Change the setting by pressing a scroll button or enter a value using the numeric keypad, and
6 Repeat steps 3 through 5, as necessary. 7 To return to the Ready prompt, press Stop/Clear.
Note: Pressing Stop/Clear before pressing Select (step 5) cancels all settings for the current job and returns them to their default status.
Option Receive Mode Description You can select the default fax receiving mode. In Automatic mode, the machine answers an incoming call and immediately goes into fax reception mode. In Manual mode, you can receive a fax by pressing the telephone icon and then pressing Start on the control panel when you can hear a fax tone from the remote machine. Rings Resolution Specifies the number of times the machine rings (1 to 7) before answering an incoming call. Used to improve the quality of faxes you send. Depending on the type of document you are sending, select from the following settings: Standard - use for documents with normal sized characters. Fine - use for documents containing small characters or thin lines, or documents printed using a dot-matrix printer. Super Fine - use for documents containing extremely fine detail. This setting is available only if the fax machine you are sending to also supports the Super Fine resolution. Photo - use for documents containing shades of grey or photographs.

Customizing settings 54

Option Darkness
Description You can select the default Darkness setting to make the document you are faxing lighter or darker. Select one of the following settings: Light - works well with dark print. Normal - works well with standard typed or printed documents. Dark -works well with light print or faint pencil markings.
Redials Redial wait Ringer Speaker Confirmation
Specifies the number of redial attempts (0 to 13). If you enter 0, the machine will not redial. Specifies the number of minutes (1 to 15) to wait before automatically redialling a previously busy fax number. Specifies the volume (Low, Medium, or High) of the telephone ring for incoming faxes. Specifies whether the speaker is On or Off. You can also set this option to Connect, which turns the speaker on only until the receiving fax machine answers. A report showing whether the transmission was successful, how many pages were sent, and so on. You can select from the following settings: On Off Error (prints only when a transmission is not successful).

Stop pressed

The Stop/Clear button is pressed during transmission.
Clearing display messages 60

8 Reports

Your machine can print reports containing a wide range of important information. Here are some examples of the different types of reports:
Report Phonebook Sent Received Pending Confirmation Settings Power Fail Content Current shortcuts and groups stored in the machine. Most recent faxes sent. Most recent faxes received. Pending fax jobs that have been entered using the Delay Send feature. Faxes that have been confirmed received. Current default settings. Time the power failed. Delay Send jobs that were deleted during the power failure. Received faxes that were erased during the power failure Failed jobs that were in the process of being sent or received.

To print a report:

1 Press Menu. 2 Press a scroll button ( or ) until REPORT MENU appears on the top line of the display, and
3 Press a scroll button until the type of report that you want to print appears on the bottom line
of the display, and then press Select.

Reports 61

9 Maintenance

Cleaning the machine

To maintain print quality, follow these cleaning procedures each time the toner cartridge is replaced or if print quality problems occur. Warning: Do not put water directly onto any part of the machine. Do not use ammonia-based cleaners or volatile solvents, such as thinner, on the machine. While cleaning the inside of the machine, be careful not to touch the transfer roller located under the toner cartridge. Oil from your fingers can affect print quality.
Cleaning the outside of the machine
Wipe the outside surface of the machine with a soft, clean, lint-free cloth. If you dampen the cloth slightly with water, be careful not to let any water drip onto or inside the machine.

Maintenance 62

Cleaning the inside of the machine
During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine eliminates or reduces these problems.

1 Turn the machine off, unplug the power cord, and then wait for the machine to cool down. 2 Open the front cover and remove the toner cartridge.
Warning: Do not touch the photoconductor drum located on the bottom of the toner cartridge.
3 Place the toner cartridge on a clean, dry surface. 4 With a dry, lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area
and the toner cartridge cavity.
Warning: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. Do not touch the black transfer roller.

Cleaning the machine 63

5 Reinsert the toner cartridge and close the cover. 6 Plug in the power cord and turn the machine on.

Cleaning the scan unit

Keeping the scan unit clean helps ensure the best possible copies. You should clean the scan unit as needed. To clean the scan unit:
1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the document cover. 3 Wipe the surfaces of the document glass and ADF until they are clean and dry.
4 Wipe the underside of the white document cover and white sheet until it is clean and dry. 5 Close the document cover.
Maintaining the toner cartridge
The life of the toner cartridge depends on the amount of toner that jobs require. If you are using dense paper or processing a lot of graphics, you may need to change the cartridge more often. Before changing the cartridge, try redistributing the toner or cleaning the photoconductor drum first. For help, see pages 65 and 68.
Maintaining the toner cartridge 64

Redistributing toner

When the toner cartridge is near the end of its life, white streaks or light print occurs. The Toner Low indicator lights up and the LCD displays the message TONER LOW. To temporarily reestablish print quality by redistributing the remaining toner in the cartridge:
1 Open the front cover. 2 Pull the toner cartridge out, and then gently shake the cartridge to distribute the toner evenly.
Note: If the toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets the toner into fabric.
3 Reinstall the cartridge and close the front cover.
Ordering toner cartridges
Within the United States or Canada, order a toner cartridge (P/N 18S0090) from any authorized Lexmark supplies dealer. To locate the dealer nearest you, call 1-800-438-2468. In other countries, contact the place where you bought your machine. You can also visit our web site, www.lexmark.com.

Memory Full NO CARTRIDGE NO PAPER PAPER JAM 0 PAPER JAM 1 PAPER JAM 2 POWER FAILURE TIME/DATE prompt TONER EMPTY TONER LOW

Solving problems

The following tables list some problems you may experience and the suggested solutions. If the problem persists after all suggested solutions have been exhausted, call for service. (See page 89.)
Clearing display messages 79

Paper feeding problems

Symptom Paper jam. Paper sticks together. Possible cause and solution Clear the paper jam. See page 73. Ensure that there is not too much paper in the paper tray. Depending on the thickness of your paper, the paper tray can hold up to 250 sheets of paper. Make sure that you are using the correct type of paper. See page 21. Remove paper from the paper tray and flex or fan the paper. Humid conditions may cause some paper to stick together. Different types of paper may be stacked in the paper tray. Load paper of only one type, size, and weight. When loading paper, do not force the paper down into the machine. If multiple sheets have caused a paper jam, clear the paper jam. See page 73. Ensure there is not too much paper in the paper tray. Depending on the thickness of your paper, the paper tray can hold up to 250 sheets of paper. Make sure the paper guide lightly touches the paper and does not cause the paper to bow in the paper tray. Make sure you are using the correct type of paper. See page 21. Paper is not loaded correctly. Remove paper from the tray and reload it correctly. There is too much paper loaded. Remove excess paper from the tray. The paper is too thick. Use only paper that meets specifications. Remove any obstructions. There is too much paper loaded. Remove excess paper from the tray. If printing on special materials, use the manual bypass. An incorrect type of paper is being used. Use only paper that meets specifications. See page 21. There may be debris inside the machine. Open the front cover and remove the debris. Use only transparencies specially designed for a laser printer. Remove each transparency as it exits the machine. Ensure that the manual bypass guides are against both sides of the envelopes.

Electronic emission notices
Federal Communications Commission (FCC) compliance information statement
The Lexmark X215 has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this

Laser notices 91

device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment. Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel attach or 12A2405 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232-3000
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Avis de conformit aux normes de lindustrie du Canada

Cet appareil numrique de la classe B respecte toutes les exigences du Rglement sur le matriel brouilleur du Canada.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 89/336/EEC, 73/23/EEC, and 1999/5/EC on the approximation and harmonization of the laws of the Member
Electronic emission notices 92
States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment. A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
The United Kingdom Telecommunications Act 1984
This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom.

Noise emission levels

The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
1-meter average sound pressure, dBA Copying Scanning Printing Idling 56 dBA 53 dBA 54 dBA 40 dBA

ENERGY STAR

The EPA ENERGY STAR Office Equipment program is a partnership effort with office equipment manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power generation. Companies participating in this program introduce products that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program. As an ENERGY STAR Partner, Lexmark International, Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Electronic emission notices 93
Telecommunications notices
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See Connecting the cables on page 13 for more information. The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the FCC. If trouble is experienced with this equipment, for repair or warranty information, please contact Lexmark International, Inc. See Calling for service on page 89. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, please contact Lexmark International, Inc. See the previous paragraph for contact information. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges.

Telecommunications notices 94
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) See Setting the station ID on page 17 in order to program this information into your fax machine.
Notice to users of the Canadian telephone network
This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus of an interface may consist of any combination of devices, subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five. The modem REN is located on the rear of the equipment on the product labeling. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges. This equipment uses CA11A telephone jacks.
Declaration of conformity (European countries)
EC Certification Certification to 1999/5/EC Radio & Telecommunications Terminal Equipment Directive (FAX) This product has been self-certified for pan-European single terminal connection to the analogue Public Switched Telephone Network (PSTN) in accordance with Directive 1999/5/EC. The product has been designed to work with the national PSTNs and compatible PBXs of the European countries: In the event of problems, you should contact Lexmark International Inc. in the first instance. The product has been tested against TBR21. To assist in the use and application of terminal equipment which complies with this standard, the European Telecommunication Standards Institute (ETSI) has issued an advisory document (EG 201 121) which contains notes and additional requirements to ensure network compatibility of TBR21 terminals. The product has been designed against, and is fully compliant with, all of the relevant advisory notes contained in this document.

Using the Lexmark X215 in Germany
The Lexmark X215 requires a German billing tone filter (Lexmark part number 14B5123) to be installed on any line which receives metering pulses in Germany. Metering pulses may or may not be present on analog lines in Germany. The subscriber may request that metering pulses be placed on
Telecommunications notices 95
the line, or can have them removed by calling the German network provider. Normally, metering pulses are not provided unless specifically requested by the subscriber at the time of installation.
Using the Lexmark X215 in Switzerland
The Lexmark X215 requires a Swiss billing tone filter (Lexmark part number 14B5109) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Telecommunications notices 96
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. 2003 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550

X340, X340n, X342n MFP

Users Guide

January 2006

www.lexmark.com

Edition: January 2006

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. To obtain additional copies of publications related to this product, visit the Lexmark Web site at www.lexmark.com. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the users responsibility. 2006 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense.

Safety information

Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power cord or telephone, during a lightning storm. Use only a 26 AWG or larger telecommunications (RJ11) cord when connecting this product to the public switched telephone network. Refer service or repairs, other than those described in the operating instructions, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. CAUTION: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plugin ports. Your product uses a laser. CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. Your product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions. This symbol indicates the presence of a hot surface or component. CAUTION: To reduce the risk of injury from a hot component, allow the surface to cool before touching.

Conventions

Note: A note identifies something that could help you. CAUTION: A caution identifies something that could cause you harm. Warning: A warning identifies something that could damage your product hardware or software.

Contents

Chapter 1: Finding information about the MFP.. 7 Chapter 2: Setting up the MFP... 9
Installing an overlay for another language... 10 Installing an additional paper tray.... 11 Getting the MFP ready to print and scan... 12 Installing the software for USB attach... 12 Installing the software for network attach (X342n only).. 13 Getting the MFP ready to fax.... 14 Connecting directly to a telephone wall jack.. 14 Connecting to a telephone.... 15 Getting the MFP ready to copy... 16
Chapter 3: Learning about the MFP... 17
Understanding the parts of the MFP... 17 Using the control panel buttons... 20 Using the control panel menus.... 22 Navigating the control panel menus... 22 Printing a list of menu items... 22 Printing a network setup page (X342n only).. 22 Changing the default mode... 24 Setting the Timeout option.... 24 Setting the network options (X342n only)... 25 Using the MFP software.... 26 Using Print Properties.... 26 Using Presto! PageManager (USB attach only).. 27 Using QLINK (USB attach only)... 27

Chapter 4: Loading paper and original documents.. 28
Loading paper in the paper tray... 28 Loading paper in the manual feeder... 32

Contents 3

Loading various paper types... 33 Setting the paper type and size... 35 Using the control panel.... 35 Using the computer... 35 Loading original documents into the ADF... 36 Loading original documents on the scanner glass.. 37 Selecting an output location... 38
Chapter 5: Printing... 39
Printing a document... 39 Printing an envelope.... 39 Printing transparencies... 40 Printing collated copies... 40 Printing multiple pages on one sheet.... 40 Printing the last page first (reverse order)... 41

Chapter 6: Faxing... 42

Sending a fax..... 43 Sending a fax automatically... 43 Sending a fax manually.... 43 Sending a fax to a group (broadcast fax)... 44 Sending a fax at a scheduled time (delay send).. 44 Adding a prefix before dialing... 45 Adding a pause while dialing... 45 Receiving a fax.... 45 Receiving a fax automatically... 45 Receiving a fax manually.... 46 Forwarding faxes.... 46 Printing fax activity reports... 47 Customizing fax settings... 47 Setting up shortcuts.... 47 Using the Speed Dial buttons... 48 Using the Phone Book... 48 Setting the distinctive ring... 49 Setting the Station ID.... 49 Entering characters... 50 Canceling a fax job.... 50

Chapter 7: Copying... 51

Contents 4
Making a copy.... 51 Collating copies.... 52 Copying multiple pages onto a single sheet (Paper Saver).. 52 Enlarging or reducing an image... 53
Chapter 8: Scanning... 54
Scanning documents using the control panel (USB attach only).. 55 Scanning documents using the computer (USB attach only)... 55 Configuring additional applications for scanning.. 56 Scanning documents directly from an application (USB attach only).. 56 Scanning text for editing (OCR)... 57 Customizing scan settings.... 58 Scanning over a network.... 58 Understanding Scan options... 59
Chapter 9: Maintaining the MFP... 61
Removing a toner cartridge.... 61 Installing a toner cartridge.... 62 Redistributing toner.... 63 Replacing the photoconductor.... 65 Cleaning the MFP.... 67 Cleaning the scanner glass... 67 Cleaning the outside of the MFP... 67 Cleaning the inside of the MFP... 68 Ordering supplies.... 70 Recycling Lexmark products... 70
Chapter 10: Troubleshooting... 71
Setup troubleshooting.... 72 Removing and reinstalling the drivers software.. 74 Jams and misfeeds troubleshooting... 75 Clearing a paper jam... 76 Print and copy troubleshooting... 84 Print quality troubleshooting... 85 Scan troubleshooting.... 88 Fax troubleshooting... 89 Error messages troubleshooting... 91

You can print a network setup page to review the network settings. Note: This menu item is only available when the USB cable is unplugged.
repeatedly until Network Setup appears, and then press
Using the control panel menus 22
4 The MFP prints the network setup page.

Copy Defaults menu

Use this Darkness Content Number Scale Collate Paper Source Paper Saver To Improve the readability of a copy by darkening a light document or lightening a dark document. Specify the type of document being copied: Text, Mixed, or Photo. Specify how many copies to print. Specify the percentage for enlarging or reducing an image copy. Collate copies as they exit. Select the paper source you want to use. Choose how many page images to print on a page.

Fax Advanced menu

Use this Auto Answer Behind PABX Dial Method Fax Forwarding Fax Footer Auto Reduce Confirmation To Modify answer settings. Indicate if there is a telephone switching device. Select where the dialing method should be pulse or tone for a fax job. Forward a fax to another fax machine. Add a footer to a fax. Automatically reduce the size of a document for faxing. Print a confirmation page each time a fax is sent or if there is an error while faxing.
Using the control panel menus 23

Fax Defaults menu

Use this Content To Choose the quality of the image being sent. Note: Changing the content may also increase the time necessary to send the fax. Original Size Darkness Rings Distinct Ring Redials Redial Wait Paper Source Speaker Volume Prefix ECM Station ID Specify the default size of original documents to be faxed. Improve the readability of a fax by darkening a light document or lightening a dark document. Specify the number of rings before the MFP automatically answers an incoming fax. Choose the type of ring that indicates an incoming fax, if the fax number has a distinct ring. Choose the number of redial attempts after a failed fax transmission. Choose the number of minutes to wait before an automatic redial. Select the paper source you want to use. Turn the speaker on or off to monitor the fax tone. Specify the volume of the telephone ring for incoming faxes or specify the volume of the speaker to monitor the fax tone. Set an extension to dial before dialing any autodial number. For example, enter a prefix if you must dial an extension to reach an outside line. Ensure accurate, errorfree transmission with another ECMequipped fax machine. Set the fax machine number or ID name that appears on the fax header.
Changing the default mode
The MFP settings default to copy mode. To select another mode as default:
or or or repeatedly until MACHINE SETUP appears, and then press repeatedly until Mode appears, and then press repeatedly until the mode you want appears.

Setting the Timeout option
If you change the copy or fax settings using the control panel buttons for a specific job, the MFP will restore the default settings after a set period of time.
Using the control panel menus 24
To set the length of time the MFP waits before restoring default settings:
1 Press Menu. 2 Press 3 Press 4 Press
or or or repeatedly until MACHINE SETUP appears, and then press repeatedly until Timeout appears, and then press.
repeatedly until the length of time you want appears, and then press
5 Press Back repeatedly to return to the Ready prompt.
Setting the network options (X342n only)
Note: These menu items are only available when the USB cable is unplugged.
1 Press Menu. 2 Press 3 Press
or or repeatedly until NETWORK SETUP appears, and then press repeatedly until one of the following appears:.
Enable DHCP IP Address Netmask Gateway

4 Press

to make adjustments to any of the above items. After making the necessary adjustments, press and the printer will save your settings and return to the Ready prompt.
If no adjustments are made, press Back repeatedly to return to the Ready prompt.
Using the control panel menus 25

Using the MFP software

Use this Print Properties Presto! PageManager QLINK To Select the best print settings for the document you are printing. Scan, share, and organize photos and documents. View, edit, send, and back up files in many formats. Scan to various applications. Configure additional applications for scanning. For more information, see page 56. Customize scan settings. For more information, see page 58.

Using Print Properties

Print Properties is the software that controls the printing function when the printer is connected to a computer. You can change the settings in Print Properties based on the type of project you want to create.

Opening Print Properties

You can open Print Properties from almost any program:
1 With a document open, click File

Print.

2 From the Print dialog, click Properties, Preferences, Options, or Setup.
Using the Print Properties tabs
Tab Layout Options Select the orientation of the document on the printed page: portrait or landscape. Choose the order to print the pages. Choose the number of pages to print per sheet. Choose the paper source. Specify the type of paper loaded. Add, edit, or remove a watermark. Add personal profiles. Lists copyright and file versions.
Paper/Quality Watermark Profiles About
Using the MFP software 26
Using Presto! PageManager (USB attach only)
Use Presto! PageManager to scan, share, and organize photos and documents. To open Presto! PageManager, click Start Programs or All Programs Lexmark Applications Presto! PageManager. To access the Presto! PageManager Help:

8 Close the paper tray.

Note: The paper level indicator, on the front of the paper tray, shows the amount of paper currently in the tray.
Note: If you experience problems with the paper feed, use the manual feeder. For more information, see Loading paper in the manual feeder on page 32.
Loading paper in the paper tray 31
Loading paper in the manual feeder
Use the manual feeder to print transparencies, labels, envelopes, or card stock. You may also use the manual feeder to make short runs of paper types or sizes that are not currently loaded in the paper tray. For information on acceptable print media to use in the manual feeder, see Loading various paper types on page 33.
You use paper designed for laser printers. The paper is not used or damaged. If you are using specialty paper, you follow the instructions that came with it. You do not force paper into the MFP. Set the correct paper type and size in the control panel, or using the computer. For more information, see Setting the paper type and size.
2 Place a single sheet of paper face-up with the leading edge first into the center of the manual
feeder, and adjust the paper guides to the paper width. The MFP automatically engages the print media.
Loading paper in the manual feeder 32
Loading various paper types
Input source/capacity1 Size (mm/in.) Plain paper Letter (215.9 x 279/8.5 x 11) A4 (210 x 297/8.27 x 11.69) Folio (215.9 x 330.2/8.5 x 13) Legal (215.9 x 355.6/8.5 x 14) Executive (184.2 x 266.7/7.25 x 10.5) JISB5 (182 x 257/7.2 x 10) Statement (140 x 216/5.5 x 8.5) A5 (148 x 210/5.83 x 8.27) Envelopes2 No. 9 (98.4 x 225.4/3.88 x 8.88) No. 10 (104.8 x 241.3/4.12 x 9.5) DL (110 x 220/4.33 x 8.66) C5 (162 x 229/6.38 x 9.02) B5 (176 x 250/6.93 x 9.84) No. 7 3/4 (98.4 x 190.4/3.88 x 7.5) Paper labels3 Letter (215.9 x 279/8.5 x 11) A4 (210 x 297/8.27 x 11.69) Transparency films Letter (215.9 x 279/8.5 x 11) A4 (210 x 297/8.27 x 11.69) Yes/50 Yes/1 Yes/50 No/0 Yes/1 No/0 No/0 Yes/1 No/0 250sheet paper tray Yes/250 Manual feeder Yes/1 550sheet paper tray (optional) Yes/550
Loading various paper types 33
Input source/capacity1 Size (mm/in.) Card stock4 Letter (215.9 x 279/8.5 x 11) A4 (210 x 297/8.27 x 11.69) Folio (215.9 x 330.2/8.5 x 13) Legal (215.9 x 355.6/8.5 x 14) Executive (184.2 x 266.7/7.25 x 10.5) JISB5 (182 x 257/7.2 x 10) Statement (140 x 216/5.5 x 8.5) A5 (148 x 210/5.83 x 8.27)

6 Press Start.

Copying multiple pages onto a single sheet (Paper Saver)
The Paper Saver feature lets you copy consecutive pages of a multiple-page document on a single sheet of paper.
1 Load paper. 2 Load the original document face-up into the ADF or face-down on the scanner glass. 3 From the control panel, make sure Copy mode is selected. 4 Under Copy, press Options. 5 Press 6 Press
or or repeatedly until Paper Saver is selected, and then press repeatedly until the setting you want to use is selected.
Note: 2-UpPrints two copied documents on a page. 4-UpPrints four copied documents on a page. OffPrints one copied document on a page.

7 Press

Collating copies 52
8 Press Start. 9 If prompted, press 1 (for yes) if you have more pages, or 2 (for no) if you have finished
copying the number of pages you want to print in Paper Saver mode.
Enlarging or reducing an image
1 Load paper. 2 Load an original document face-up into the ADF or face-down on the scanner glass.
Note: Do not load postcards, index cards, small items, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
3 From the control panel, make sure Copy mode is selected. 4 Press Scale repeatedly until the option you want appears.
Note: Choose Custom to enter a specific percentage to enlarge or reduce.

5 Press

Enlarging or reducing an image 53

8 Scanning

Using the X340, X340n, or X342n, you can send scanned images through the USB connection to your computer. In addition, using the X342n you can scan the document back to your computer over the network. You can load an original document into the ADF or on the scanner glass.

Scanning 54

Scanning documents using the control panel (USB attach only)
The computer is on. The computer is attached to the MFP. The software has been loaded onto the computer.
2 Load an original document face-up into the ADF or face-down on the scanner glass.
3 From the control panel, press Scan. 4 Press
or repeatedly until the application you want to use appears.
Note: If you do not see the application you want to use, configure additional applications for scanning. For more information, see Configuring additional applications for scanning on page 56. Adjust the scan settings using the computer. For more information, see Customizing scan settings on page 58.
The MFP scans the document.
6 If prompted, press 1 (for yes) if you have more pages, or 2 (for no) if you have finished

Scanning text for editing (OCR) 57
Customizing scan settings
Double-click the QLINK icon on the desktop. Click Start All Programs Lexmark Lexmark X34x Series QLINK.
2 Select the destination you want to scan to. 3 Click Edit. 4 Adjust the scan settings. 5 Click OK.

Scanning over a network

Note: Only available on the X342n connected to a network
1 Type the IP address of the MFP in the address line of your browser, and then press Enter.
If the Java applet screen appears, click Yes. Note: The IP address can be found on the network setup page. For more information, see Printing a network setup page (X342n only)
2 Click Scan Profile. 3 Click Create Scan Profile. 4 Select your scan settings, and then click Next. 5 Select a location for saving the scanned output file somewhere on your computer. 6 Enter a profile name.
The profile name is the name that will appear on the Scan Profile list on the MFP control panel when the scan button is pressed.
7 Click Submit. 8 Review the instructions on the Scan to PC screen.
A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when you are ready to scan your documents. a b Go to the MFP, and place your original document in the ADF face up, long edge first. Press # followed by the shortcut number on the keypad, or touch Profiles on the home screen.
Scanning over a network 58
After you enter the shortcut number, the scanner will scan and send the document to the directory or application you specified. If you touch Profiles on the home screen, locate your shortcut on the list.
9 Return to your computer to view your file.
Your output file is saved in the location you specified or launched in the application you specified.
Understanding Scan options
To change the options for the scan to PC Profile, you must click the Quick Setup box, and select Custom. Quick Setup lets you select preset formats or customize your scan job settings. You can select:
Custom Text - BW PDF Text - BW TIFF Photo - Color JPEG Photo - Color TIFF Text/Photo - BW PDF Text/Photo - Color PDF

Setup troubleshooting 72

Symptom Unable to connect over a network
Solution Make sure you are using the correct cable, that it is securely connected, and the network options are properly configured. For more information, see Setting the network options (X342n only). Note: Connecting over a network is only available on the X342n.

Setup troubleshooting 73

Removing and reinstalling the drivers software
If the software is not functioning properly or a communications error message appears, you may need to remove and then reinstall the drivers software. If the problems persist, follow these steps: Note: Before reinstalling, shut down and restart the computer.
1 Disconnect the USB cable from the computer. 2 From the desktop, click Start
Programs Lexmark Lexmark Software Uninstall.
3 Follow the instructions on the computer screen to remove the software. 4 Restart the computer. 5 If any Add New Hardware screens appear, click Cancel. 6 Eject and reinsert the software CD. 7 Reconnect the USB cable to the computer.
If the software installation screen does not appear:
2 Double-click the CDROM drive icon. If necessary, double-click setup.exe. 3 When the MFP software installation screen appears, click Install or Install Now. 4 Follow the instructions on the computer screen to complete the installation.

Setup troubleshooting 74

Jams and misfeeds troubleshooting
Follow these tips to help prevent document and paper jams. Use only recommended print materials. Do not mix paper types in the paper tray. Do not use creased, damp, or curled paper. Flex, fan, and straighten the paper before loading. Make sure the adjustable paper guides are positioned correctly. Make sure the recommended print side has the correct orientation when loading paper in the paper tray and the manual feeder. Do not overload the paper tray. The paper should be below the max fill line on the inside wall of the paper tray. Do not remove the paper from the tray while printing.
Symptom Paper jam Paper or specialty media Misfeeds or skews Multiple sheets stick together.
Solution Clear the paper jam. See Clearing a paper jam on page 76. Load a smaller amount of paper into the MFP. See Loading various paper types on page 33 for more information about maximum loading amounts for each paper type. Use only new, unwrinkled paper. Prepare the stack of paper for loading by flexing or fanning it back and forth. Straighten the edges on a level surface

Print quality troubleshooting 87

Scan troubleshooting

Problem Scanner does not respond Solution Check the display. If there is an error message, see Error messages troubleshooting on page 91. Make sure the MFP is set as the default printer and is not on hold or paused. 1 Click Start or Click Start Control Panel Printers and Faxes. Printers and Other Hardware Settings Printers and Faxes or Printers.
2 Doubleclick the Lexmark X340/X340n/X342n icon. 3 Click Printer, and make sure no check mark appears next to Pause Printing. 4 Make sure a check mark appears next to Set As Default. If you are printing a document, wait until printing is done before sending the scan job. Scans very slowly Close all applications not in use. If you are printing a document, wait until printing is done before sending the scan job. To change the scanning resolution to a lower value: 1 From the control panel, press Scan. 2 From the QLINK dialog on the computer screen, select the location you want to use. 3 Click Edit. 4 Under Resolution, select a lower number. 5 Click OK. 6 Click Scan Now. Scan was unsuccessful. Restart the computer. Remove and reinstall the software. For more information, see Removing and reinstalling the drivers software on page 74. Partial document scans Make sure the document is loaded correctly into the ADF or on the scanner glass. For more information, see Scanning on page 54. Make sure that the paper size settings match the paper in the tray. For more information, see Setting the paper type and size on page 35.

Scan troubleshooting 88

Fax troubleshooting
Problem Cannot send or receive a fax Solution Check the display. If there is an error message, see Error messages troubleshooting on page 91. Make sure cable connections for the following hardware are secure, if applicable: Power supply Telephone Handset Answering machine
Check the telephone wall jack. 1 Plug a telephone into the wall jack. 2 Listen for a dial tone. 3 If you do not hear a dial tone, plug a different telephone into the jack. 4 If you still do not hear a dial tone, connect the printer to a different telephone jack. Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly. If the telephone line is being used by another device, wait until the other device is finished before sending a fax. To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering machines, computers with modems, or telephone line splitters. Check for and clear any paper jams. Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone company to obtain the keypad sequence for temporarily disabling Call Waiting. Can send but not receive faxes Load paper to print any faxes that have been stored in the printer. Check to see whether Fax Forwarding is selected. 1 From the control panel, press Fax. 2 Press Menu. 3 Press 4 Press 5 Press 6 Press 7 Press 8 Press. or repeatedly until Off appears. or repeatedly until Fax Forwarding appears. or repeatedly until FAX ADVANCED appears.

Check the telephone wall jack. 1 Plug a telephone into the wall jack. 2 Listen for a dial tone. 3 If you do not hear a dial tone, plug a different telephone into the jack. 4 If you still do not hear a dial tone,connect the printer to a different telephone jack. Line Busy No answer Fax failed Scanner Locked, Unlock Scanner 31 Defective Print Cartridge 32 Unsupported Print Cartridge 33 Change Cartridge Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly. Resend the fax. If the fax still fails, see Cannot send or receive a fax on page 89. 1 Open the top cover. 2 Move the switch to the left of the scanner glass to the unlock position. Remove the defective toner cartridge, and install a new Lexmark toner cartridge. For supplies information, see on page 69.
Error messages troubleshooting 91

Problem 34 Short paper

Solution Make sure the correct media type and size have been selected for the existing print job. For more information, see Setting the paper type and size on page 35. Press Start to resume printing Note: Pressing Start may truncate the print job. or Press Stop to cancel the job. Note: You cannot cancel an incoming fax.
37 Insufficient Collation Area 38 Memory Full
The MFP does not have enough memory to process the job. Press Start to resume printing or Press Stop to cancel the job. Note: Clearing the error message in this way may cause some of the job to be lost. You cannot cancel an incoming fax. If possible, break larger jobs into smaller jobs. Turn Collate off. For more information, see Printing collated copies on page 40.
84 Photoconductor Near Life
Press Start to clear the message and return to the previous status. Press Stop to cancel the job. Note: You cannot cancel an incoming fax. Replace the photoconductor. For more information, see Replacing the photoconductor on page 65.
84 Replace Photoconductor
Replace the photoconductor. For more information, see Replacing the photoconductor on page 65. Note: Normal printing will not resume until the photoconductor has been replaced.

88 Toner Low

Press Start to resume printing. Press Stop to cancel the job. Extend the life of the toner cartridge by redistributing the toner. For more information, see Redistributing toner on page 63. If the error message reappears after redistributing the toner, replace the toner cartridge. For more information, see Installing a toner cartridge on page 62.
200.xx Paper Jam 201.xx Paper Jam 202.xx Paper Jam
See 200/201 Paper Jam on page 77.
See 202 Paper Jam on page 80.
Error messages troubleshooting 92
Problem 241.xx Paper Jam 242.xx Paper Jam 251.xx Paper Jam 290 Scanner Jam 291 Scanner Jam 292 Scanner Jam 9**.xx Service
Solution See 241/242 Paper Jam on page 81.
See 251 Paper Jam on page 82. See 290/291/292 Scanner Jam on page 83.
1 Turn the power off for one minute. 2 Turn the power on. If the error message reappears, call a Lexmark service representative. For authorized service representatives in your area, visit www.lexmark.com.
Error messages troubleshooting 93

Notices

Electronic emission notices
Federal Communications Commission (FCC) compliance information statement Part 15
The Lexmark X340 (7003-100), X340n (7003-x050), and X342n (7003-110) have been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult your point of purchase or service representative for additional suggestions.

The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment. Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 12A2405 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 2323000

Part 68

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company. This equipment uses the RJ11C Universal Service Order Code (USOC) jack. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and

Notices 94

modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the FCC. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.Lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International, Inc. See the previous paragraph for contact information. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL (Underwriter's Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body in the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or longdistance transmission charges.) See the section in this publication entitled Setting the Station ID on page 49 in order to program this information into your fax machine. Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations. Avis de conformit aux normes de lindustrie du Canada Cet appareil numrique de la classe B respecte toutes les exigences du Rglement sur le matriel brouilleur du Canada.

Notices 98

The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another.
South Africa telecommunications notice
This modem must be used in conjunction with an approved surge protection device when connected to the PSTN.
Using this product in Germany
This product requires a German billing tone filter (Lexmark part number 14B5123) to be installed on any line which receives metering pulses in Germany. Metering pulses may or may not be present on analog lines in Germany. The subscriber may request that metering pulses be placed on the line, or can have them removed by calling the German network provider. Normally, metering pulses are not provided unless specifically requested by the subscriber at the time of installation.
Using this product in Switzerland
This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.

German GS mark notice

Model: Lexmark X34x Series Machine type: 7003-xxx
Mailing address Lexmark Deutschland GmbH Postfach Dietzenbach
Physical address Lexmark Deutschland GmbH Max-Planck-Strae Dietzenbach
Phone: 0180 - 44 (Product Information) Phone: 01805 - 15 (Technical Support) E-mail: internet@lexmark.de

Notices 99

Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. 1meter average sound pressure, dBA Printing Scanning Copying Idling 52 30
Printer energy consumption
The following table documents the power consumption characteristics of the printer. Mode Printing Ready Power Saver Off Description Printer is generating hard copy output Printer is waiting for a print job Printer is in energy saving mode Printer is plugged into a wall outlet, but switch is turned off Power consumption 420 W 70 W 13 W 0W
The power consumption levels listed in the previous table represent timeaveraged measurements. Instantaneous power draws may be substantially higher than the average.

Power Saver

This printer is designed with an energysaving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity. The Power Saver Mode is automatically engaged after this printer is not used for a specified period of time, called the Power Saver Timeout. The factory default Power Saver Timeout is 30 minutes for the Lexmark X340. By using the printer configuration menus, the Power Saver Timeout can be modified between 1 minute and 240 minutes. Setting the Power Saver Timeout to a low value reduces energy consumption, but may increase the response time of the printer. Setting the Power Saver Timeout to a high value maintains a fast response, but uses more energy.