X6100 Series

Users Guide for Windows
Learning about your All-In-One on page 9
Information about the printer parts and software.

Networking on page 75

How to use your All-In-One in a network environment.
Maintaining your All-In-One on page 76
Caring for your print cartridges and ordering supplies.
Troubleshooting on page 87
Information about setup problems, error messages, print quality problems, paper jams, and much more.

www.lexmark.com

Edition: October 2003 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. Comments about this publication may be addressed to Lexmark International, Inc., Department F95/ 032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In the United Kingdom and Eire, call +44 (0)044. In other countries, contact your point of purchase. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the users responsibility. Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc. 2003 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Safety information Use only the power supply provided with this product or the manufacturer's authorized replacement power supply. Connect the power supply cord to an electrical outlet that is near the product and easily accessible. Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Mercury statement This product contains mercury in the lamp (<5mg Hg). Disposal of mercury may be regulated due to environmental considerations. For disposal or recycling information, contact your local authorities or the Electronic Industries Alliance: www.eiae.org.

Press: Scan

To: Enter scan mode (possible when the All-In-One is attached to a computer). Note: This button is lit when the All-In-One is in scan mode.
Enter fax mode. The All-In-One can receive a fax while in any mode. Note: This button is lit when the All-In-One is in fax mode.

Quality

Select from the following copy qualities: Quick, Normal, Better, or Best. Select a fax resolution: Standard, Fine, Superfine, or Ultrafine. Select a scan resolution when the All-In-One is attached to a computer. Specify a number (1-99) of copies. Lighten or darken a copy or fax. Customize the size of your original document by a percentage, Fit to Page, or to poster size. Decrease a number on the display. Scroll through a list on the display. Choose the option that appears on the display. Scroll through the list of menu headings (see page 15). Increase a number. Scroll through a list on the display. Use the speed dial feature while the All-In-One is in fax mode. Note: If you press Speed Dial when your All-In-One is in copy or scan mode, the All-In-One will automatically switch to fax mode.
Number of Copies Lighter/Darker Reduce/Enlarge Left arrow
Select Options Right arrow

Speed Dial

Press: A keypad number or symbol
To: In fax mode: Enter fax numbers. Get through an automated answering system. Select letters when creating a Speed Dial list. Type numbers to enter or edit the date and time shown on the All-In-One display. In copy mode: Select the number of copies you want to make.

Redial/Pause

Redial the last number entered when the machine is in fax mode. Insert a three-second pause in the number to be dialed. Enter a pause only when you have already begun entering the number. Note: If you press Redial/Pause when your All-In-One is in copy or scan mode, the All-In-One automatically switches to fax mode.
Start a color copy, fax, or scan job. Note: In the Mode area, make sure the mode you want is lit.
Start a black and white copy, fax, or scan job. Note: In the Mode area, make sure the mode you want is lit.
Enter text on the control panel
If you want to create a speed dial list using the control panel, you need to enter text using the keypad buttons. To enter text:
1 Find the number button that corresponds to the letter you want to
enter and press it repeatedly until the correct letter appears.
2 Press the right arrow button to move to the next character space.
Note: To enter a space between words, press the right arrow button twice.
3 Repeat the above steps until you are finished entering text. 4 Press Select.
Use the All-In-One software
The All-In-One software includes the:
Fax Setup Utility (page 16) Lexmark All-In-One Center (page 19) Print Properties (page 19) Lexmark Photo Editor (page 21) Lexmark X6100 Series Solution Center (page 22) Optical Character Recognition (page 23)

Load plain paper into the paper support
1 Place the paper against the right side of the paper support.
Note: Do not force the paper into the All-In-One.
2 Squeeze and slide the paper guide to the left edge of the paper. 24
Note: The top of letter size paper should be slightly above the paper support. Load banner paper into the paper support
1 Place a stack of banner paper (20 sheets or less) on the top cover,
and feed in the first sheet.
2 Place the paper against the right side of the paper support. 3 Squeeze and slide the paper guide to the left edge of the paper.
Note: Once the All-In-One begins printing, wait until you can see the leading edge of the banner exiting the All-In-One, and then carefully unfold the paper down to the floor in front of the All-In-One.
Follow these guidelines when loading paper in the paper support.
Load up to: 100 sheets of plain paper Make sure: The paper is loaded vertically against the right side of the paper support. The paper guide is against the left edge of the paper. Note: To load letterhead, make sure the front of the letterhead faces you, and feed the top of the letterhead into the All-In-One first. 10 envelopes The print side of the envelopes faces you. The envelopes are loaded vertically against the right side of the paper support. The stamp location is in the upper left corner. The paper guide rests against the left edge of the envelopes. You choose to print the envelope with Landscape orientation. You select the correct envelope size. Select the next biggest size if the exact envelope size is not listed, and set the left and right margins so that your envelope text will be correctly positioned on the envelope. Note: You can load a single envelope into the paper support without removing plain paper. 10 greeting cards, index cards, postcards, or photo cards 25 sheets of coated, photo, or glossy paper 10 transparencies The print side of the cards faces you. The cards are loaded vertically against the right side of the paper support. The paper guide rests against the left edge of the cards. The glossy or coated side of the paper faces you. The paper guide rests against the left edge of the photo paper. The rough side of the transparencies faces you. The paper guide rests against the left edge of the transparencies. Note: You can load a single transparency into the paper support without removing plain paper.

Load up to:

Make sure:
100 sheets of The print side of the paper faces you. custom size paper Your paper size fits within these dimensions: Width 76 - 216 mm 3.0 - 8.5 inches Length 127 - 432 mm 5.0 - 17.0 inches The paper guide rests against the left edge of the paper. 25 iron-on transfers You follow the loading instructions on the iron-on transfer packaging. The blank side of the transfers faces you. The paper guide is against the left edge of the iron-on transfers. The banner paper is designed for use with inkjet printers. You select Letter Banner or A4 Banner in Print Properties. For help, see Using Print Properties on page 19. Failure to do so will cause a paper jam. You remove any paper from the paper support before inserting banner paper. Place a stack of banner paper with only the number of sheets you need to print your banner on top of the All-In-One.
20 sheets of banner paper
Note: The paper exit tray can hold up to 50 sheets of paper.
Load an original document into the ADF
You can load up to 50 sheets of your original document (text side up) in the ADF (available on some models) for scans, copies, and faxes.
Note: You can load A4, Letter, or legal size paper into the ADF text side up.
Note: You cannot load small images in the ADF. Place small images on the scanner glass. Note: Make sure you select paper type and paper size in Print Properties. For help, see Using Print Properties on page 19.
Load an original document on the scanner glass
1 Make sure your computer and your All-In-One are on. 2 Open the top cover. 3 Place the original document face down on the scanner glass in the

upper left corner.

4 Close the top cover.
Note: Make sure you select paper type and paper size in Print Properties. For help, see Using Print Properties on page 19.

Copying

You can use your All-In-One to copy in several ways.
Copy using the control panel and the scanner glass
1 Make sure your All-In-One is on. 2 Open the top cover.
3 Place the item you want to copy face down on the scanner glass in
the upper left corner. Make sure the top of the document faces left.
4 Close the top cover, and then load paper in the paper support.
5 From the Mode area on the control panel, press Copy to enter copy
6 If you want to make more than one copy, press the numbers on the
keypad that correspond with the number of copies you want to make.

3 Double-click the Lexmark X6100 Series All-In-One Center
desktop icon. The All-In-One Main Page appears.
4 From the Send scanned image to: drop-down box, select your scan
destination. Note: If you want to further customize your scan, click See More Scan Settings for more customizing options.

5 Click Scan Now. 45

Scan multiple images
You can scan multiple images at once to save time:
1 Put the first sheet on the scanner glass. 2 From your desktop, double-click the Lexmark X6100 Series
3 From the Send scanned image to: drop-down box, select your scan
4 Click See More Scan Settings. 5 Click Display Advanced Scan Settings.
The Advanced Scan Settings dialog box appears.
6 Select Scan multiple items before output. 7 Click OK. 8 Click Scan Now. 9 When you are prompted to do so, place the next page on the

scanner glass.

E-mail a scanned image or document
You can send photographs to people through e-mail:
1 Open the top cover. 2 Place the photograph you want to scan face down on the scanner

glass.

3 Close the top cover. 4 From your desktop, double-click the Lexmark X6100 Series
5 Click Preview Now. 6 From the Productivity Tools area, click E-mail an image or

document.

7 From the What is being scanned? menu, select Photo. 8 Follow the instructions on the screen to prepare the photograph for

e-mail.

9 Click Attach Now. 10 Write a note to accompany the attached photo, and then send it.
Save an image on your computer
2 From the Productivity Tools area, click Save an image on my

computer.

3 Follow the directions to save an image on your computer.
Edit text found in a scanned document using Optical Character Recognition
2 From the Productivity Tools list, click Edit text found in a scanned

document (OCR).

3 Follow the steps on your screen.
Enlarge or reduce documents
1 Make sure you have paper loaded in the paper support. 47
2 Open the top cover. 3 Place the document or pattern you want to enlarge or reduce face
down on the scanner glass.
4 Close the top cover. 5 From your desktop, double-click the Lexmark X6100 Series
6 Click Preview Now. 7 From the Productivity Tools area, select Enlarge or reduce an

image.

8 Follow the instructions on the screen to select the size of your new
9 When you are finished customizing your image, click Print Now. Control panel menus

Scan mode

From this sub menu: You can: Specify the size of the document on the scanner glass. Note: Leave this on Auto Detect (default) unless the size of the document you printed is not satisfactory.

ORIGINAL SIZE

After 10 min After 30 min (default) After 60 min Never Immediately

1 Load A4 or letter size paper in the paper support. 2 From your desktop, double-click the Lexmark X6100 Series
3 From the Productivity Tools menu, click Repeat an image several

times on one page.

4 Follow the instructions on your screen, and then click Print Now.
Print two images on one page
You can print two images on one page to save paper or create interesting documents:
1 Make sure you have paper loaded. 2 From your desktop, double-click the Lexmark X6100 Series
3 Click View Saved Images. 4 From the Productivity Tools menu, click Print two different
pictures on one page (2 on 1).
5 Follow the instructions on your screen.

Print a banner

2 With your document open, click File 3 Click Properties.
4 From the I Want To menu, click Print a banner. 5 Follow the instructions on your screen. 6 Click OK. 7 Click OK. 8 Click OK.

Faxing

You can use your All-In-One to send color or black and white faxes. You can send and receive (see page 55) A4, legal, and letter size documents.
If you want to. Receive a fax
In this way. The All-In-One always answers the call. You answer calls and decide to accept a fax. The answering machine answers calls or the All-In-One detects fax tones and accepts a fax.
See this topic: Automatically on page 56 Manually on page 56 Answering machine on page 57

Send a fax

Using the control panel and scanner glass Using the control panel and ADF Using the All-In-One Center Sending a fax from your PC
Use the control panel and scanner glass on page 57 Use the control panel and ADF on page 60 Use the All-In-One Center on page 61 Send a fax from your PC on page 61 To customize your settings on page 67 Use the control panel on page 67

Customize a fax job

Using the Fax Setup Utility Using the control panel

Receive a fax

You can choose to receive a fax automatically, manually, or through an answering machine.
Note: For your All-In-One to receive a color fax, the machine from which you are receiving must also support color faxes.

Automatically

Recommended for a dedicated fax line. Your All-In-One will automatically accept incoming faxes. If you change your settings and want to reset to automatic answering mode:
1 From the control panel, press Fax. 2 Press Options until Answer fax when appears. 3 Press the right arrow to choose After 1 ring, After 2 rings,
After 3 rings (default), or After 5 rings.

4 Press Select.

When the number of rings that you set is detected, the All-In-One automatically receives your fax.

Manually

Recommended for a shared fax and telephone line. You can choose to accept incoming faxes by setting your All-In-One to manual answering mode.

4 Under Productivity Tools, click Fax an image or document. 5 Follow the instructions on your screen to complete the task.
Note: All faxes sent through the fax driver use the Fine resolution.

Send a fax from your PC

You can create a soft copy document on your computer and send a black and white fax of it to someone else. Note: You cannot receive soft copy faxes, only send them. All incoming faxes will print from your All-In-One. To send a fax from your computer program using the fax modem in your All-In-One:
2 In the printer list, select the Fax Lexmark X6100 Series printer. 3 To send a soft copy fax, follow the instructions in the program that
launches. Note: All faxes sent using the soft copy fax feature appear in Fine resolution.
There are several fax features on your Lexmark X6100 Series that make sending faxes more efficient.

Setting Up Speed Dial

Using the computer (recommended)

1 Click Start

Programs Lexmark X6100 Series All-In-One Center Fax Setup Utility.

Lexmark

2 Click the Speed Dial tab. 3 Follow the instructions on the Speed Dial tab to add a new number

to your speed dial list.

4 Press Save Settings after you finish your updates. Nothing is
saved until you press this button.

Using the control panel

1 Press Fax. 2 Press Options until you see Edit speed dials. 3 Press Select. 4 Enter the fax number and press Select. 5 Enter the name using the keypad. Press the key more than once to

scroll through letters.

6 Press Select when you are finished.
Note: If you are using a PC with Chinese or Japanese languages, you are unable to enter a name.

Using Speed Dial

To make sending faxes easier, you can enter up to 100 speed dial numbers. You can enter 80 individual fax numbers and 20 groups that can hold up to 5 phone numbers each.
1 Press Fax. 2 Press Speed Dial. 3 The first speed dial number in the list appears. 4 Scroll through the list using the left and right arrow buttons or use
the keypad to enter the two-digit speed dial number.
5 Press Color or Black. Sending a multi-page fax to a group
You can send a multi-page fax to as many as 5 people at once.
To send a broadcast fax immediately
1 Press Fax. 2 Enter a fax number. 3 Press Black or Color to send the fax immediately or press Select
to enter another fax number.
4 Press Black or Color to send the fax to both numbers or press
Select to enter another fax number. Continue this procedure until all of the fax numbers (up to 5 numbers) have been entered.
To delay sending a broadcast fax
1 On the control panel, press Fax. 2 When the default screen appears, press Options until Delay

Item: Black cartridge Color cartridge Part number: or 88
Note: For information about ordering supplies, see page 86.
1 Make sure the All-In-One is on. 2 Lift the scanner unit until the scanner support keeps it open.
The print cartridge carrier moves and stops at the loading position, unless the All-In-One is busy.
3 Squeeze the tabs on the cartridge lids, and then lift the lids.
4 Remove the old cartridges. Store them in an air-tight container or

dispose of them.

5 If you are installing new cartridges, remove the foam, sticker, and
transparent tape from the bottom of the cartridges.
Warning: Do not touch the gold contact area on the cartridges.
6 Insert the black cartridge in the left carrier and the color cartridge in

the right carrier.

7 Snap the lids closed.
8 Lift the scanner unit, and then push the scanner support to the right
while lowering the scanner unit until it is completely closed.
9 Load paper into the paper support.
10 Use the buttons on the control panel to answer the questions that

appear on the display:

a If the color cartridge you installed is new (it has never been
used), press Select. If it is old (it has been used), press the right arrow button once, and then press Select.
b If the part number that appears is the number of the cartridge
you are using, press Select. If it is not the number of the cartridge you are using, press the right arrow button until the correct part number appears, and then press Select.
c If the black cartridge you installed is new, press Select.
If it is old, press the right arrow button once, and then press Select.
The part number that appears should be the number of the cartridge you are using.
d Press Select to choose the part number that appears. e If you installed new cartridges, continue with Align the print
cartridges to ensure proper installation.
Align the print cartridges
There are two instances when you align your print cartridges: after installing new cartridges and to solve print quality problems.
After installing new cartridges
After you install your print cartridges, a message appears on the control panel display.

Windows 98 Windows Me Windows 2000 Windows XP

General troubleshooting

When your All-In-One has a problem, before contacting Lexmark Customer Support, check the following items. If your All-In-One is not attached to a computer, make sure:
The power supply is firmly plugged into your All-In-One and an

electrical outlet.

You installed the print cartridges correctly. The black cartridge is
inserted in the left carrier and the color cartridge in the right carrier. For help, see page 76.
You removed the sticker and tape from the bottom of both print
cartridges. For help, see page 76.
The paper is loaded correctly. For help, see page 24.
If your All-In-One is attached to a computer, make sure:
Both your computer and your All-In-One are on. The All-In-One is connected directly to your computer. The All-In-One is set as your default printer. The USB cable is securely attached to your computer and to your
All-In-One. To purchase a USB cable, part number 12A2405, visit the Lexmark Web site at www.lexmark.com. Anytime your All-In-One has a problem, make sure:
You unlock the scanner: 1 Press Power to turn the All-In-One off. 2 Unlock the scanner. 3 Press Power to turn the All-In-One back on.
Note: If you have not unlocked the scanner, you will hear a loud banging noise when you turn the All-In-One on.
You install both of the print cartridges. The Lexmark X6100 Series
only works if you have both cartridges installed. For help installing the cartridges, see page 76. You remove the stickers, transparent tape, and foam from the bottom of the print cartridges. For an illustration, see page 77.
Problem: Document does not print Document prints slowly Document misfeeds or jams Document prints poorly Document is too light or too dark Display language is not preferable Date and time on the display are incorrect All-In-One is not communicating with the computer Black and white copy quality is unsatisfactory Go to: page 89 page 89 page 90 page 93 page 93 page 95 page 95 page 96 page 96

Problem: Document has a checkerboard pattern Scanned image is unsatisfactorily cropped Edges of scanned documents are cropped Scanner unit will not close Fax settings need adjustment All-In-One is scanning and copying without a pre-scan Error messages and flashing lights Cannot send a fax Cannot receive a fax Received fax is blank Received fax has poor print quality
Go to: page 97 page 98 page 99 page 99 page 99 page 99 page 100 page 104 page 105 page 105 page 105

Document does not print

Make sure the cartridges are properly installed. For help, see
page 76. Use an undamaged USB cable. Check your All-In-One status to make sure your document is not being held or paused. To check All-In-One status:
1 Click Start Settings Printers. 2 Double-click the Lexmark X6100 Series icon, and then click

Printer.

3 Make sure no check mark appears next to Pause Printing. 4 Print a test page. Check the software program.

Document prints slowly

Close programs not in use.
Reduce the print quality resolution (Quick and Normal print more
quickly than Better and Best). Note: Photos or documents containing graphics may take longer to print than regular text.
Consider purchasing more Random Access Memory (RAM) for your
Document misfeeds or jams
Paper misfeeds or multiple sheets feed Use a paper recommended for inkjet printers. Do not force the paper into the All-In-One. Do not load too much paper into the All-In-One. For help, see

page 24.

Make sure the paper guide rests against the left edge of the paper
and does not cause the paper to bow in the paper support.
Place the All-In-One on a flat, level surface. Select the correct paper type and size. If you are printing a banner, make sure you select Letter Banner or
A4 Banner in Print Properties. For help, see page 19.

Paper jams

If a paper jam occurs in the paper support, remove the paper from the All-In-One. If the paper is lodged too far into the All-In-One and cannot be removed:
1 Press Power to turn the All-In-One off. 2 Pull slowly and firmly on the paper to remove it.

Received fax is blank

Is the original fax loaded upside down? Is the receiving fax machine out of ink? Are both the black and color cartridges installed?
Are the date and time set correctly? Received fax has poor print quality Does the original document have poor quality? Is the ink low on the receiving fax machine?
Using an unsupported line
The fax modem in your AIO is an analog device and cannot be used on an ISDN, DSL, or PBX digital phone service. However, you can connect certain devices to your AIO that let you use the fax function in addition to these digital phone services.
To connect without an unsupported line:
Connect an active telephone cable from the AIO to the telephone wall jack.
To connect with an unsupported line: If you use an ISDN phone service, you can connect to an analog
telephone port (an R-interface port) on an ISDN terminal adapter. For more help and to request an R-interface port, contact the ISDN provider. If you use a DSL (Digital Subscriber Line) phone service, you can connect to a DSL filter or router that will allow for some analog (rather than digital) use. If you use a PBX phone service, you can install an analog phone line for a fax machine.

Notices

Federal Communications Commission (FCC) compliance information statement
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Americas Carriers Telecommunication Association (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See page 3 for more information. The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the Telephone Company will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the FCC. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of this equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this equipment, for repair or warranty information, please contact Lexmark International, Inc. at www.lexmark.com. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, please contact Lexmark International, Inc. See the previous paragraph for contact information. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including

Avis de conformit aux normes de lindustrie du Canada
Cet appareil numrique de la classe B respecte toutes les exigences du Rglement sur le matriel brouilleur du Canada.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 89/336/EEC, 73/
23/EEC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecomunications terminal equipment. A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.

Japanese VCCI notice

The United Kingdom Telecommunications Act 1984
This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom.

ENERGY STAR

The EPA ENERGY STAR Office Equipment program is a partnership effort with
office equipment manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power generation. Companies participating in this program introduce products that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program. As an ENERGY STAR Partner, Lexmark International, Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Safety information

Use only the power supply provided with this product or the manufacturer's authorized replacement power supply. Connect the power supply cord to an electrical outlet that is near the product and easily accessible. Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling

Real Estate Agencies

Success Story

Small Medium Business

SUMMARY
Real estate agents turn to Lexmark color printing technology as a competitive tool to improve their profile, get and retain clients and sell more property.
Agents improve curb appeal, reputations and service with Lexmark color technology
The real estate business is competitive. Agents across the country are constantly looking for ways to differentiate themselves from the regional competition, reduce costs and get their jobs done more easily and quickly all with a focus on serving sellers and buyers at heightened levels. But, as in any business, time is of the essence and time spent on administrative tasks such as creating brochures and flyers, printing listings, contracts or other paperwork means less time spent selling property. Increasingly, real estate agents are turning to technology as a competitive tool in their toolbox to improve their profile, get and retain clients and ultimately, sell more property. Although the Internet has dramatically changed how prospective buyers search for homes and how sellers market them, the real estate business is still won and lost with hardcopy documents. Listings, brochures, contracts, postcards, flyers, announcements, and many other real estate documents can strengthen or degrade an agent's reputation, the initial impact of a property listing and the speed of the sale. These documents can also become costly headaches for independent agents or administrative personnel who bear the brunt of the workload to develop, print, copy and pay for these documents. Many agents still use local print shops to print documents, particularly color ones, at a high cost. This approach leaves little room for changes and takes precious time and money away from the agent. Suddenly, a price change on a particular listing means printing new brochures and throwing away the old ones. A number of agents have taken a new approach to real estate document printing and have incorporated color inkjet and laser In truth, curb appeal starts well before a potential buyer steps foot through the threshold. Colorful property listings loaded with pictures and impactful descriptions are often displayed on yard signs to capture the attention of people passing by and to encourage potential buyers to take a look at the property. Specifically, there are three primary opportunities for time and cost improvements with color printing technology: selling property faster, improving the appeal of the agents themselves and streamlining administrative tasks. Selling Property First impressions are a big deal in the real estate business. When prospective buyers visit a home for the first time, their first impressions can often make or break a sale. Agents talk about improving the curb appeal of a property - making it look as good as it possibly can for prospective buyers. printing technology into their offices. The impact of a small investment in color printing technology has yielded significant gains in time and cost savings for many agents, improved their reputations and led to stronger customer satisfaction and retention.
Ron Krystofik 1st USA Realty Tempe, Ariz.
Its great to give customers a color picture. I previously used an inkjet printer from another maker. The documents from the Lexmark C510 are so much clearer. They look like they were professionally done. The first impression is an important one.
look very sharp. I know that customers tend to hold on to my flyers
We have had sellers compliment us on how great their houses look in our printed materials. The picture and document quality helps justify the price. Thats very important to our sellers.
Gale Fulton RE/MAX Creative Realty Lexington, Ky.

longer since I made the switch to printing on the Lexmark color laser printer. Building a reputation in the community as a highly qualified, respected real estate agent extends to the quality of documents that an agent presents to his or her clients. The quality of a printed document says something about you and the property youre representing, said Jones. It matters how the
Its great to give customers a color picture, said Ron Krystofik, 1st USA Realty, Tempe, Ariz. I previously used an inkjet printer from another maker. The documents from the Lexmark C510 are so much clearer. They look like they were professionally done. The first impression is an important one. The Lexmark C510 prints 30 pages per minute in black and white and eight pages per minute color, so one printer can be used to handle simple contracts and colorful listing pages. This approach saves space and supply costs by using fewer cartridges and supply items than operating two separate devices. But, the most discerning customer is often the seller.
flyer looks. Agents with blurry documents look like they dont have their act together. Agents also heighten awareness of their services through a variety of marketing initiatives. This customer outreach can be a full-time job. Mailing lists of potential buyers quickly become outdated. Lists saved on office computers arent available when the agent is on the road. The time required for an agent to design and print a marketing piece interferes with the time needed to find and sell houses. And, printing all of it can be burdensome and costly. Ive got to keep my name, face and phone number in front of people,
We have had sellers compliment us on how great their houses look in our printed materials, said Gale Fulton, RE/MAX Creative Realty, Lexington, Ky. The picture and document quality helps justify the price. Thats very important to our sellers. But, not all agents are going to tell their colleagues about the benefits of higher-quality printing. If marketing materials and documents are a competitive edge, why share the trade secret? Homes are averaging 120 days on the market here, explained Kimberly Jones, RE/MAX Professional, Littleton, Colo. If my choice of printer can help me reduce that average by 20 or 30 days, Im not in a rush to tell my competitors, who are handing out blurry, black and white flyers. Marketing the Agents Reputation Agents grow their client base primarily through referrals in the community. Showcasing a positive and polished image for the agent is a cornerstone of the real estate industry. Most of my competitors are using black and white photos, Fulton said. My documents stand out because theyre in color, well-designed and

explained Fulton. Like other agents, she sends out thousands of postcards each year regarding new listings, recent sales, and open houses, as well as recognizing birthdays and other special events. She also prints reams of new listings and open-house literature to mail or personally deliver to prospective buyers. Fulton and others have found color laser printing to be an affordable and fast method of completing these tasks within the walls of their office, rather than sending the documents out to a print shop to be printed in color.
Our agents are very busy and they want to portray the best image possible to the seller and the buyer. The Lexmark C510 color laser printer prints beautiful listings, brochures and open house flyers very, very quickly. Time and image are both imperative to our agents.
Bill Hart Nobel Real Estate Denver, Colo.
spend selling, versus the time they spend printing critical documents
Setting up Lexmark's X6170 and installing the software took me about five minutes.
Alvin Rodd Markell & Associates Realtors Tampa, Fla.
or dealing with faulty equipment. Printer failure or poor print quality is not an option 20 minutes before an open house, for example. If somethings not working, everybody comes to me, explains Beverly Carroll, Choice Realty Office Manager in Denver. Our previous devices were always jamming, always getting stuck. One printer took 10 minutes to warm up and print one copy, and yet I frequently get requests from agents for 25 color copies in five minutes. For those agents working independently or from home, there is no office manager to set up and manage the printer, so the printer has to be easy to use and maintain. Setting up Lexmark's X6170 and installing the software took me about five minutes, said Alvin Rodd of Markell & Associates Realtors in Tampa, Fla. Fulton agrees. Installation was a piece of cake, she said. The cords only fit in one place. You cant mess it up. I was a little intimidated at first, but once I started to install the C510, it was very simple. The Results With real estate competition on the rise in almost every community in the country, agents must put their best foot forward, differentiate themselves and optimize their services to appeal to more buyers and sellers. A small investment in color printing technology can make a stronger first impression, draw new buyers and sellers, keep good agents at the firm, heighten marketing efforts and reduce administrative burdens and overall costs.

Real estate brokers are also finding that technology can be an effective way at keeping good agents working for them. The real estate market is very competitive and keeping good agents is critical to our success, said Bill Hart, a broker with Nobel Real Estate in Denver. As a way to provide great customer service to our clients and retain our best agents, we provide our employees with the best technology tools available. This is a distinct advantage over other firms who nickel and dime the independent agents for such equipment and services. A specific example of top-notch technology that Hart provides to his agents is the Lexmark C510 color laser printer. Our agents are very busy and they want to portray the best image possible to the seller and the buyer, he said. The Lexmark C510 color laser printer prints beautiful listings, brochures and open house flyers very, very quickly. Time and image are both imperative to our agents. Streamlining Administrative Tasks Real estate agents are compensated for selling property, not printing documents or fixing faulty technology equipment. Top-performing agents have discovered that the technology choices they make and have access to can make a difference in the amount of time they
Lexmark has partnered with the National Association of Realtors to offer real estate professionals exclusive savings on a broad range of Lexmark printers, ink and toner cartridges. For more information or to order Lexmark printers, visit Lexmark.com/NAR or call 1 (800) 453-9835 code NAR (627).
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