Lexmark X6690 -- Lexmark Hong Kong DBCS
http://www.lexmark.com.hk/lexmark/product/home/741/0,6970,57767.

PRODUCTS | All-In-One

LEXMARK X6690

Wireless 4-in-1

FEATURES

SUPPLIES

TECH SPECS

Q AND A

Inkjet Ink/Print Cartridge
#31 / 18C0031 Photo Colour Print Cartridge (18C0031A)

Connectivity

USB (2 Meter) Cable (1021294)
Paper & Transparencies
Premium Glossy Photo Paper - Photo Size 4x6" (21G0710)
Premium Glossy Photo Paper - Photo Size 4x6" (21G0711)
Premium Glossy Photo Paper A4 (80D1707)
Premium Glossy Photo Paper A4 (21G0709)
Premium Photo Paper L-Size (21G0712)
No Supply Product Information Available
Everyday Glossy Photo Paper A4 Size (21G0708)
InkJet A4 Transparencies (50) (12A5412)
2009 Lexmark International, Inc. All rights reserved.

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Clearing paper jams

Printing

Paper jam messages

Using color

The following table lists the paper jam messages. The message number indicates where the paper jam occurred. Paper jam messages

Paper handling

Message 201 Paper Jam
To locate the jam Open the rear door Open the top door Open the duplex unit top door Open the duplex unit lower door Open the paper tray
For details see 201 paper jam (rear door) 202 paper jam (fuser and output rollers) 230 paper jam (duplex unit top door) 231 paper jam (duplex unit lower door) 24x paper jam (trays 1 or 2)

Maintenance

202 Paper Jam 230 Paper Jam 231 Paper Jam 24x Paper Jam

Troubleshooting

Administration
CAUTION! The inside of the printer may be hot. Allow the printer to cool before touching any internal components. By carefully selecting print media and loading it properly, you should avoid most paper jams. For more information on proper paper handling and avoiding paper jams, see Paper handling. www.lexmark.com Lexmark C720
When a jam does occur, the Paper Jam message appears and indicates the location of the jammed paper. You must clear the paper from this area, but you must also clear all paper from the entire paper path. The illustration of the paper path may help you. For paper jams occurring in the duplex unit, see Clearing paper jams in the duplex unit.

Top output bin

Tray 1

Tray 2

www.lexmark.com Lexmark C720
After you have cleared all the paper, close the printer rear door and top door, and then press

Go to clear the message.

The Jam Recovery setting in the Setup Menu determines whether the printer reprints the jammed page. See Auto Continue for more information. Note: If you feel you have cleared all the paper from the paper path, but the paper jam message is still displayed, remove the paper trays and check for jammed paper inside the paper tray cavity, replace the paper trays, open and close the rear and top door, and then press Go.
The following illustration identifies the printer jam number locations.
201 Paper jam (rear door)
1 Pull the rear door release latch toward the rear of the printer. Using color CAUTION! The inside of the printer may be hot. Allow the printer to cool before touching any internal components.

Rear door release latch

Printing 2 Lower the rear door and carefully remove any paper from the back of the printer. Using color

Rear door

Printing 3 Close the rear door. 4 Press Go on the operator panel. Using color
202 Paper jam (fuser and output rollers)
Note: Paper jammed in the fuser rollers must be removed from the back of the printer to avoid contaminating the fuser rollers with unfused toner.
1 Carefully remove any jammed paper from the output rollers. Paper handling
2 Pull the rear door release latch toward the rear of the printer and lower the rear door. Using color CAUTION! The inside of the printer may be hot. Allow the printer to cool before touching any internal components.
Printing 3 Slide the top door release latch toward the front of the printer. 4 Lift the top door. Using color

Top door release latch

Printing 5 Move the green roller locking levers toward the rear of the printer. Using color

Roller locking lever

Printing 6 Remove the jammed paper from the rear of the printer. Using color
Printing 7 Move the green roller locking levers to center position. Using color
Printing 8 Close the top door. Using color
Printing 9 Close the rear door. 10 Press Go on the operator panel. Using color
24x Paper jam (trays 1 or 2)
1 Pull the paper tray completely out of the printer and set it on a flat surface. Using color 2 Remove any wrinkled or damaged paper.
Printing 3 Examine inside the paper tray cavity and remove any paper inside the printer. Using color
Printing 4 Place the paper in the paper tray. 5 Hold the paper tray with both hands and firmly slide it all the way into the printer. Using color
Printing 6 Pull the rear door release latch toward the rear of the printer. Using color

CAUTION! The inside of the printer may be hot. Allow the printer to cool before touching any internal components.
Printing 7 Carefully remove any paper from the back of the printer. Using color
Printing 8 Close the rear door. 9 Press Go on the operator panel. Using color
Clearing paper jams in the duplex unit
When a jam occurs in the duplex unit, the 230 or 231 Paper Jam message appears and indicates where to find the jammed paper. You must clear the paper from this area. The illustration of the duplex unit paper path may help you.
Top duplex door paper jam 230
Lower duplex door paper jam 231
After you have cleared the paper jam, close the duplex unit, doors and then press Go to clear the message.
The Jam Recovery setting in the Setup Menu determines whether the printer reprints the jammed page. See Auto Continue for more information.
230 Paper jam (duplex unit top door)
1 Open the top duplex door.
Printing 2 Carefully remove any jammed paper from the top of the duplex unit. Using color
Printing 3 Close the top duplex door. 4 Press Go on the operator panel. Using color
231 Paper jam (duplex unit lower door)
1 Open the outer lower duplex access door. Using color
Printing 2 Carefully remove any jammed paper from the rear of the duplex unit. Using color
Printing 3 Lower the inner rear duplex door. Using color
Printing 4 Lift the inner rear duplex access panel. Using color
Printing 5 Carefully remove any jammed paper from inside the duplex unit. Using color
Printing 6 Close the inner and outer rear duplex access doors. 7 Press Go on the operator panel. Using color