Lexmark X83, X85 Scan / Print / Copy 4403-XXX
Extracted From Service Manual

4403-XXX

Edition: October 2002 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC. PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. Comments may be addressed to Lexmark International, Inc., Department D22A/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A or e-mail at ServiceInfoAndTraining@Lexmark.com. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In other countries, contact your point of purchase. Lexmark is a trademark of Lexmark International, Inc., registered in the United States and/or other countries. Other trademarks are the property of their respective owners. Copyright Lexmark International, Inc. 2001, 2002. All rights reserved. UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550.

U.S.A. P/N: 12G9186

7. Parts Catalog
How to Use This Parts Catalog
SIMILAR ASSEMBLIES: If two assemblies contain a majority of
identical parts, they are shown on the same list. Common parts are shown by one index number. Parts peculiar to one or the other of the assemblies are listed separately and identified by description. NS: (Not Shown) in the Asm-Index column indicates that the part is procurable but is not pictured in the illustration. PP: in the parts description column indicates the part is available in the listed parts packet. NA: Not available as a FRU.

Parts Catalog 7-1

Assembly 1: Covers

7-2 Service Manual

AsmIndex 7 NS NS NS Part Number 12G6141 56P1274 12G6140 12G6138 56P1272 12G6135 56P1270 12G6133 56P1268 12G6139 56P1273 12G6134 56P1269 56P1275 12GUnits Description Cover Assembly, Rear Cover Assembly, Rear (X85) Felt Pad Assembly Base Assembly Base Assembly (X85) Cover, Right Cover, Right (X85) Cover, Access with Latch Cover, Access with Latch (X85) Paper Exit Tray Paper Exit Tray (X85) Cover, Left Cover, Left (X85) Operator Panel Overlays Screws (Parts Packet) Plain package B/M includes: Carton, Cushion Set, and Sealing Tape

Parts Catalog 7-3

Assembly 1 (cont.): Covers

7-4 Service Manual

AsmIndex 5 Part Number 12G6129 56P1266 12G6136 56P1271 12G6126 56P1262 12G6122 56P1261 12G6150 Units 1 Description Scanner Lid Assembly Scanner Lid Assembly (X85) Paper Support ASF Paper Support ASF (X85) Top Housing Assembly Top Housing Assembly (X85) Middle Frame Assembly Middle Frame Assembly (X85) Belt, Scanner

Parts Catalog 7-5

Assembly 2: Paper Feed, Frame and Carrier Transport

7-6 Service Manual

AsmIndex 6 NS Part Number 12G6121 56P1260 12G6120 12G6151 12G6123 12G6149 12G6154 12G6153 Units Description ASF Module ASF Module (X85) Printing Engine Encoder Strip with Clip Idler Pulley Assembly Belt, Carrier Maintenance Station Assembly EOF Flag with Spring

Parts Catalog 7-7

Assembly 3: Electronics

7-8 Service Manual

AsmIndex 11 NS 3 NS NS NS Part Number 12G6177 12G6176 12G6125 12G6130 56P1267 12G6131 56P1263 12G6159 12G6137 12G6128 12G6157 12G6158 Units Description CCD Module Assembly with Cable Cable, CCD Gear Train Assembly Operator Panel Assembly Operator Panel Assembly (X85) Operator Panel Overlays Board, System (X85) Board, System Model 2 Sensor, Access Cover Power Supply (LV) 100127 Power Supply (HV) 220240 Power Supply Japan 100V

Parts Catalog 7-9

X85 Scan/Print/Copy

Getting Started

June 2002

www.lexmark.com

Edition: June 2002
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In the United Kingdom and Eire, call +44 (0)044. In other countries, contact your point of purchase. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the users responsibility. Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Macintosh is a trademark of Apple Computer, Inc. registered in the United States and other countries. Other trademarks are the property of their respective owners. Copyright 2001, 2002 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550. Federal Communications Commission (FCC) Compliance information statement This product complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Refer to the product online documentation for additional compliance information. Safety information Use only the Lexmark power supply provided with this product or an authorized Lexmark replacement power supply. Connect the power cord to properly grounded electrical outlet that is near the product and easily accessible. Refer service or repairs, other than those described in this manual, to a professional service person. ENERGY STAR The EPA ENERGY STAR office equipment program is a partnership effort with computer manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power generation. Companies participating in this program introduce personal computers, printers, monitors, or fax machines that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant of this program. As an ENERGY STAR Partner, Lexmark International, Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Copyright advisory It may be illegal to copy certain materials without permission or license, including documents, images, and currency. If you are not sure whether you have permission, seek legal advice.

Contents

Setting up your printer.. 1 Using the operator panel... 7
Using the operator panel buttons.. 8 Using the Scan & Copy Control Program.. 8 Introducing the printer menus.. 9
Copying.... 11 Scanning... 12 Printing.... 13

Windows... 13 Macintosh... 13
Setting defaults... 14 Creating projects... 15
Create a wedding program.. 15 More fun projects... 16

Troubleshooting... 17

Printer has a paper jam... 17 Paper misfeeds or multiple sheets feed.. 18 Printer is not communicating, or scanner is not communicating. 18 Other error messages... 18
Document does not print... 19 Document prints slowly... 19 Uninstalling and reinstalling the printer software. 19
Statement of Limited Warranty.. 21
Accessing the online Users Guide

Windows users: or

1 Insert CD 1. 2 Click Tools. 3 Click View Documentation.

1 Insert CD 1.

Click View Documentation.

Macintosh users:

1 Insert CD 2. 2 Click View Users Guide.

Setting up your printer

Thank you for purchasing a Lexmark X85. Lets get started.

1 Remove the card.

2 Unlock the scanner.

3 Do not connect the USB

cable yet.
4 Connect the power supply.
5 Wait for text to appear on the display.
Note: If text does not appear, disconnect, and then reconnect the power supply. To change Language/Paper Size: 1 Press Menu. 2 Press or Select. until you see Language on the display, and then press
3 Press or until you see the language and paper size you want, and then press Select.
6 Raise the paper support and
extend the paper exit tray.
7 Load plain inkjet paper and

adjust the paper guide.

8 Open the cartridge door.

9 Remove the tape.

10 Insert the print cartridges and

snap them into place.

11 Close the cartridge door.

Snap Snap

12 Press or
and then press Select to choose cartridge type, (old or new), and either Standard or High Yield.
13 Wait for the alignment page to print. Press or
Select to enter alignment values.

and then press

You can now use your printer to copy without using a computer.
To scan, print, and copy using a computer, continue with the following installation steps:

2 Windows users:

Click Install Now.
Macintosh users: Connect the USB cable and click Install and Agree.

Click Next.

3 Wait until prompted by the CD software to connect the USB cable.
Important: If installation does not continue after connecting the USB cable, disconnect, and then reconnect both the USB cable and the power supply. Congratulations! You can now scan, print, and copy using your Lexmark X85.

Using the operator panel

Your printer has buttons that let you copy, scan, print, and customize your documents, a liquid crystal display (LCD) that displays messages and menus, and three Quality lights.
Using the operator panel buttons
# Press Number of Copies Reduce/ Enlarge When you want to Select the number of copies. Make a copy smaller or larger than the original. Scroll left or right through items on the display. Change settings using the printer menus. Make a color copy. Adjust the copy quality. Scroll through a list of scan destinations on the display. Cancel a scan or copy job, or return a menu item to its default setting. Make the copy lighter or darker than the original. Select a paper type. Choose the displayed selection. Make a black and white copy. Initiate a scan to your currently selected scan destination. Turn your printer on or off.
Menu Color Copy Quality Scan To Cancel Lighter/ Darker Paper Type Select Black Copy Scan Power
Using the Scan & Copy Control Program
When the software is installed on your computer, you can use the Scan & Copy Control Program to customize scan, print, and copy jobs. To open the Scan & Copy Control Program:
Click Start Program. Click File

Programs

Lexmark 85

Scan & Copy Control

Setup to make additional changes to your documents.
Introducing the printer menus
Mono Collate Clone Poster Language Copy Source Type Copy Source Size Color Intensity
Set Defaults Factory Defaults Maintenance Copy Count Timeout Reduce/Enlarge Timeout Ink Levels Power Saver Timeout
Selecting a language for the display 3 4
Apply an overlay to the operator panel, if desired. Press Menu. Press or until you see Language on your display, and then press Select. Press

Select.

until you see the language you want, and then press
Selecting other menu items 3

Press Menu. Press

until you see the menu you want, and then press until you see the menu item you want, and then press

Special menu features

You can create special copy jobs with the operator panel menus of your printer without using your computer. Use the Poster menu to create a poster size copy of an image.
Original 4 pages 9 pages 16 pages
Use the Clone menu to create multiple copies of one image on a single page.

Original 4 images 9 images 16 images
Use Reduce/Enlarge, and then select Autofit to enlarge a small image to cover an entire page.

Original Autofit

Copying
Use these instructions to copy without using a computer. You can also copy with a computer. For help, refer to the online Users Guide.
Make sure your printer is turned on. Open the top cover. Place your document face down on the scanner bed in the bottom, right corner.
Close the top cover. Press Quality to customize your copy quality (Photo, Normal, or Quick). Press Color Copy or Black Copy.
You may want to change other menu items. For help, see page 9.

Scanning

Make sure you have installed the printer software for Windows or Macintosh. For help, see page 5. Make sure your computer and your printer are turned on. Open the top cover. Place your document face down on the scanner bed in the bottom, right corner.
Close the top cover. Press Scan To until the scan destination you want appears on the display. Press Select. Press Scan.
You may want to change additional settings. For help, refer to the online Users Guide.

Printing

Windows
Make sure you have installed the printer software for Windows. For help, see page 5. From your program File menu, select Print. To customize print settings, click Properties or Printer Preferences. From the Print dialog box, click OK or Print (depending on the program).

Macintosh

Make sure you have installed the printer software for Macintosh. For help, see page 5. From your program, open the File menu. Choose Print. Change settings as needed, and then choose Save Settings. Select Print.

Setting defaults

If you are usually copying and scanning using a particular setting, like a certain size paper, you may want to set this as your default. If you are using your printer with a computer, you must make changes using both the operator panel and the Scan & Copy Control Program.
Using the operator panel: Make sure: Paper Size is set to desired paper size Copy Source Size is set to desired copy size 1 Press Menu. 2 Press or until Language or Copy Source Size appears on the display, and then press Select. 3 Press or until the desired setting appears on the display, and then press Select. 4 Press Menu. 5 Press or until Set Defaults appears on the display, and then press Select. Using the computer: Make sure: Paper Size is set to desired paper size in your printer settings The area to be scanned is set to the desired paper size in the Scan & Copy Control Program 1 From your program File menu, select Print. 2 To customize print settings, click Properties or Printer Preferences. 3 Select the Paper tab and select the paper size you want, and then click OK. 4 Click Start Programs Lexmark 85 Scan & Copy Control Program. 5 Click File Setup, and then select the Page tab. 6 Select the paper size you want, and then click OK.

Creating projects

You can create projects using the scan, print, and copy features of your printer. Use the instructions on this page to create a wedding program. See page 16 for more creative ideas.

Create a wedding program

Place a fresh flower or another object on the scanner bed and cover it with a sheet of paper. Scan the flower or object into an image editing program. Personalize your wedding program with text. Print your wedding program. To print your wedding program as a booklet or as a twosided document, refer to the online Users Guide.

More fun projects

Create a scrapbook page. Print canning labels. Restore old photographs. Scan a photograph and e-mail it to a friend. Create personalized recipe cards. Enlarge or reduce needlepoint or woodworking patterns. Print refrigerator magnets.
Refer to the online Users Guide for instructions to create these projects and much, much more.

Troubleshooting

If your printer has a problem, first make sure:
The power supply is plugged into your printer and an electrical

outlet.

Your printer is turned on. The tape covering the bottom of the cartridges is removed. The USB cable is securely attached to your computer and your

printer.

Your computer is turned on. The paper is loaded correctly. The printer is set as the default printer.
If your printer is still experiencing a problem, refer to the online Users Guide for detailed troubleshooting information. To access the online Users Guide, see page iv.

Printer has a paper jam

Remove the paper from the printer. If the paper is lodged too far into the printer and cannot be removed:
Press Power to turn the printer off. Pull firmly on the paper to remove it. If you cannot reach the paper because it is too far into the printer:
a Open the cartridge door and pull the paper out. b Close the cartridge door.
Press Power to turn the printer on, and then send your document to print.
Paper misfeeds or multiple sheets feed

Make sure:

You use a paper recommended for inkjet printers. You do not force the paper into the printer. You do not load too much paper in the printer. You load the paper correctly. The paper guide rests against the left edge of the paper and does

not cause the paper to bow in the paper support.
The printer is on a flat, level surface. You select the correct paper type and size in Printer Properties,
Printing Preferences, or in the Scan & Copy Control Program.
Printer is not communicating, or scanner is not communicating
Disconnect, and then reconnect the USB cable. Disconnect, and then reconnect the power supply. Restart your computer. Note: If you still receive this error, uninstall and then reinstall the Lexmark 85 software. For help, see page 20.

Other error messages

Turn the printer off. Wait a few seconds, and then turn the printer back on. Note: You may need to resend your document to print.

Document does not print

Make sure the cartridges are properly installed. For help, see

page 3.

Use an undamaged USB cable. Check your printer status to make sure your document is not being
held or paused. To check printer status:

Click Start

Settings

Printers.

Double-click the Lexmark X85 printer icon. Make sure no check mark appears next to the Pause Printing option. Print a test page. Check the software application.

Document prints slowly

Close applications not in use. Select Normal or Quick on the Document/Quality tab of Printer
Properties, Printing Preferences, or the Scan & Copy Control Program. For help, refer to the online Users Guide.
Consider purchasing more Random Access Memory (RAM) for your
computer. Note: Photos or documents containing graphics may take longer to print than regular text.
Uninstalling and reinstalling the printer software
If the printer software is not functioning properly or a communications error message appears when you try to use your printer, you may need to uninstall, and then reinstall the printer software.
Uninstalling software 3 4
Disconnect the USB cable. Click Start Programs Lexmark X85 Uninstall.
Follow the instructions on your computer screen to uninstall the printer software. Restart the computer.

Installing the software

Windows users:
Disconnect the USB cable. Insert the Lexmark X85 CD to reinstall the software. Follow the instructions on your computer screen. Note: Do not connect the USB cable until you are prompted by the CD software.

Faxing problems

If you are having problems sending or receiving faxes, make sure:
You have an operational fax modem installed on your computer. You have installed the fax software included on CD 2. The fax driver you want to use is set as the default fax driver in the
Scan & Copy Control Program. To check or select your default fax driver:

1 Click Start 2 Click File Programs Lexmark X85 Scan & Copy Control Program. Setup, and then select the Copy/Fax tab.
If the fax driver you want to use as your default is not listed: 1 Click Fax Setup. 2 From the list, select the fax driver you want to use as your default. 3 Click Select.
Statement of Limited Warranty
Lexmark International, Inc. Lexington, KY This limited warranty applies to the United States. For customers outside the U.S., refer to the country-specific warranty information that came with your product. This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as Remarketer. Limited warranty Lexmark warrants that this product: Is manufactured from new parts, or new and serviceable used parts, which perform like new parts Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option). If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was designed. To obtain warranty service, you may be required to present the feature or option with the product. If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that user. Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt. The warranty period ends 12 months months later. To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the designated location. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original product. Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions, liens, and encumbrances. Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark). For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area, contact Lexmark at (407) 563-4600, or on the World Wide Web at http:// support.lexmark.com. Remote technical support is provided for this product throughout its warranty period. For products no longer covered by a Lexmark warranty, technical support may not be available or only be available for a fee. Extent of limited warranty We do not warrant uninterrupted or error-free operation of any product. Warranty service does not include repair of failures caused by: Modification or attachments Accidents or misuse Unsuitable physical or operating environment Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle Use of printing media outside of Lexmark specifications Supplies (such as ink) not furnished by Lexmark Products, components, parts, materials, software, or interfaces not furnished by Lexmark

TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal
property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim. This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmarks and its Suppliers and Remarketers limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneficiaries of this limitation. Additional rights Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you. This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. 2002 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550