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Lexmark Z25

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Lexmark Z25About Lexmark Z25
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Comments to date: 6. Page 1 of 1. Average Rating:
longshot 2:53am on Friday, October 29th, 2010 
Excellent Printing The Z25 and Z35 are low-end printers designed for use at home. They use a USB cable to connect to a computer running Windows 98. Excellent Printing The Z25 and Z35 are low-end printers designed for use at home. They use a USB cable to connect to a computer running Windows 98.
Ricardo 11:41am on Wednesday, September 8th, 2010 
Excellent Printing The Z25 and Z35 are low-end printers designed for use at home. They use a USB cable to connect to a computer running Windows 98.
subvert 7:26pm on Saturday, August 28th, 2010 
The Lexmark Z25 After my old inkjet printer died painfully and expensively it was time for me to purchase another. Very low priced yet practical printer. Easy setup and use.
Taxman 12:48pm on Saturday, August 28th, 2010 
Good speed quality ink is as much as printer($30/crtg)$30 for printer+2 ink ctg nice photo quality nothing
gourrin 2:54am on Wednesday, July 21st, 2010 
Excellent Printing The Z25 and Z35 are low-end printers designed for use at home. They use a USB cable to connect to a computer running Windows 98.
1bitmemory 9:00pm on Wednesday, July 14th, 2010 
good value printer This is a great value printer. Previously i owned an epson stylus color 640, however it was too noisy and slow.

Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.

 

Documents

doc0

Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index
Z25, Z35 Color Jetprinter
Online Users Guide for Mac OS X 10.0.3 to 10.1

Using this Guide.

www.lexmark.com

Lexmark Z25 Lexmark Z35

Printer overview Basic printing Printing ideas Searching Maintenance Troubleshooting Notices Index 1 From the Acrobat Edit menu, choose Find. Navigating

Using this Guide

Click the categories in the left pane to navigate the pages. Click the blue text to link to other parts of this Online Users Guide. Click the arrows at the bottom of the screen to move forward and backward through the pages.
2 In the Find What: box, type the word or phrase you want to search for. 3 Click Find. Printing 1 From the Acrobat File menu, choose Page Setup. 2 From the Format for pop-up menu, choose Lexmark Z25-Z35, select the Landscape
orientation button, and then click OK.
3 From the Acrobat File menu, choose Print. 4 From the Printer pop-up menu, choose Lexmark Z25-Z35, specify the pages you want
to print, and then click Print.
Printer overview Understanding the printer software Understanding the printer parts

Printer overview

Understanding the printer software
Your printer software includes the:
Page Setup dialog Print dialog Lexmark Z25-Z35 Utility
To customize the settings for your document, use the Page Setup dialog and the Print dialog. For more information on which settings to select for your document, see Printing ideas. When you installed the printer software, the Page Setup and Print dialogs were set to these default settings:
Print Quality: Normal Paper Size: A4 or U.S. Letter Orientation: Portrait Paper Type: Plain
Printer overview Page Setup dialog
While the document you want to print is open, use the Page Setup dialog to select settings such as paper size. To customize the settings in the Page Setup dialog:
1 From the File menu of your software application, choose Page Setup.
Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index 2 Change the settings as needed.
From this popup menu: Format for Settings Select: Lexmark Z25Z35 Page Attributes Summary
When you want to: Format your page for printing with your Lexmark Z25-Z35 printer. Choose a paper size, orientation, or scaling value for your document. View a summary of the current page settings.
For more information about these settings, click ? to view the OS X software Help.
3 Click OK to apply the settings and close the Page Setup dialog.
Printer overview Print dialog
While your document is open, you can use the Print dialog to select settings that affect the appearance of your document. To customize the settings in the Print dialog:
1 From the software application File menu, choose Print.
Output Options Color Options Using this Guide.
2 From the Printer pop-up menu, choose Lexmark Z25-Z35. 3 Change the settings as needed.
From the pop-up menu, choose: Copies & Pages
Select: Copies Collated All or From
When you want to: Specify the number of copies you want to print. Sort multiple copy jobs. Print all of the pages in a document or print a range of pages. Print multiple pages of your document on a single sheet of paper. Print the pages of your document in a specified order. Print a border around each page of your document. Print your document to a PDF. Choose a color setting. Choose a halftone setting.

Layout

Pages per Sheet Layout Direction Border Save as PDF File Document Color Halftone
From the pop-up menu, choose: Advanced Layout Quality & Media

Select: Print Last Page First Mirror Paper Type Print Quality
When you want to: Print your document in reverse page order. Print your document as a mirror image. Choose the paper type for your document. Choose a print quality. You can choose from Quick Print, Normal, Better, or Best. Note: Normal print quality is recommended for most documents. Higher print quality settings result in better quality documents for some paper types, but take longer to print. For more information about the appropriate print quality for your document, see Printing ideas.
Printer overview Basic printing Printing ideas
Order Supplies From the pop-up menu, choose: Printer Services
Select: Lexmark Z25-Z35 Utility Troubleshooting
When you want to: Open the Lexmark Z25-Z35 Utility. View troubleshooting information in the printer software Help. View supplies information or order supplies on the Lexmark Web site. View printer software version information. View a summary of the current print settings. Save the current print settings for future use.
Maintenance Troubleshooting Notices Index

Summary

Software Version

Save Custom Setting

4 If you want more information about the settings in the Print dialog, click ? to view Help
on these items. When you are finished, click the red close button.
5 Click Print to apply your settings and print your document.
Printer overview Lexmark Z25-Z35 Utility
Use the Lexmark Z25-Z35 Utility to monitor your printer and printer supplies. You can:
Install cartridges Align cartridges Clean print nozzles Print a test page Obtain information on ordering supplies Obtain software version information
Using the Lexmark Z25-Z35 Utility 1 From a Finder window, click Computer and then double-click the OS X disk icon
Library folder Printers folder Lexmark folder.
Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices
Order Supplies Align Cartridges Clean Print Nozzles Print Test Page
2 Double-click the Lexmark Z25-Z35 Utility icon.
The Lexmark Z25-Z35 Utility appears.
Click the: Cartridges tab Select: Install/Change Cartridge When you want to:
Specify cartridge settings in the printer software when installing or changing a cartridge. For more information, see Replacing the print cartridge. Align the cartridges. For more information, see Aligning the print cartridges. Improve print quality by cleaning clogged print nozzles. For more information, see Cleaning the print cartridge nozzles. Print a test page to verify your printer is functioning properly. Order supplies, such as print cartridges, from the Lexmark Web site. For more information, see Ordering supplies. Obtain printer software version information.

About tab

3 To learn more about what you can do with your printer, click the ? to view the printer
software Help. When you are finished, click the red close button.
4 Click the red close button to close the Lexmark Z25-Z35 Utility.
Paper support Power supply
Understanding the printer parts
The table on the next page describes each part.

USB cable connector

Paper feed button and Paper feed light Power button and Power light

Front cover Paper guide

Paper exit tray
Use this: When you want to:
Basic printing Printing ideas Maintenance Troubleshooting Notices Index
Front cover Paper exit tray Paper feed button Paper feed light Paper guide Paper support Power button Power light Power supply USB cable connector
Install or change print cartridges. Clear a paper jam. Stack paper after printing. Eject paper from the printer. Check the printer status. For more information, see Understanding error messages and flashing lights. Make sure paper feeds correctly into the printer. Keep paper straight in the printer. Make sure you fully extend the paper support. Turn the printer on or off. Check the printer status. For more information, see Understanding error messages and flashing lights. Supply power to the printer. Connect the printer to the computer with a USB cable.

Basic printing

Basic printing is as easy as:
Step 1: Load the paper Step 2: Customize the printer settings Step 3: Print your document
Note: For help printing on specialty paper (such as photo paper, banner paper, transparencies, or iron-on transfers), see Printing ideas.

Step 1: Load the paper

You can load up to 100 sheets of paper, depending on the thickness and weight of your paper.
1 Make sure the paper support is upright and fully extended. 2 Place the paper against the right side of the paper support
with the print side facing you. Note: A4 size paper should extend beyond the top of the paper support. The top of letter size paper should align with the top of the paper support. Do not force the paper too far into the printer.
3 Squeeze and slide the paper guide to the left edge of the
paper. For information about loading specialty paper, see Printing ideas.
Step 2: Customize the printer settings
If you are using plain A4 or letter size paper and you want normal print quality, you dont need to adjust any printer settings. If you are using specialty paper, such as photo paper, card stock, envelopes, or banner paper, see Printing ideas to customize your printer settings. For more information about the different printer settings, see Understanding the printer software.

Step 3: Print your document
After you load the paper and customize the printer settings (if necessary), you are ready to print:
1 From the software application File menu, choose Print. 2 Click Print.
Note: The paper exit tray holds 50 sheets of paper. If you want to print more than 50 sheets, make sure you remove the first 50 sheets before you continue printing.

Printing ideas

Printing photos
Printing labels Printing handouts Printing iron-on transfers
Printing on premium (coated) paper Printing cards
Printing transparencies Printing envelopes Printing a banner Printing color images in black and white

Printing photos

You can load up to 25 sheets of coated, photo, or glossy paper, depending on the thickness of the paper. You may want to print your photos on plain paper before loading photo paper and changing your settings. This ensures that you do not waste photo paper perfecting the image you would like to print. To print on photo cards, see Printing cards.
Step 1: Load the photo paper
Maintenance Troubleshooting Notices Index If your photo paper came with instructions, read them

carefully.

Make sure your paper is not used or damaged. Make sure the glossy or coated side is facing you. Load the paper against the right side of the paper support.
Note: Do not push the paper too far into the printer.
Squeeze and slide the paper guide to the left edge of the paper.
Printing ideas Step 2: Customize the print settings
For help, see Understanding the printer software.
1 Choose a paper size and orientation: a From the software application File menu, choose Page Setup. b From the Format for pop-up menu, choose Lexmark Z25-Z35. c From the Settings pop-up menu, choose Page Attributes. d From the Paper Size pop-up menu, choose the paper size for your photo. e Choose Portrait, Landscape, or Reverse Landscape orientation. f Click OK. 2 Choose a paper type, print quality, and color setting: a From the software application File menu, choose Print. b From the Printer pop-up menu, choose Lexmark Z25-Z35. c From the pop-up menu in the upper left, choose Color Options. d From the Document Color pop-up menu, choose Natural.

e From the Halftone pop-up menu, select Airbrush.
f From the pop-up menu in the upper left, choose Quality & Media. g From the Paper Type pop-up menu, choose Glossy/Photo. h From the Print Quality area, click Better or Best for the print quality.
Note: Higher print quality settings result in better quality documents, but may take longer to print.
Step 3: Print your photos
Click Print. Note: To prevent smearing, remove each photo as it exits the printer and let it dry before stacking.
Printing on premium (coated) paper
You can load up to 100 pages of premium (coated) paper, depending on the thickness of the paper.
Step 1: Load the premium (coated) paper
If your paper came with instructions, read them carefully. Make sure your paper is not used or damaged. Make sure the print side is facing you. Load the paper vertically against the right side of the paper
support. Note: Do not push the paper too far into the printer.
1 Choose a paper size and orientation: a From the software application File menu, choose Page Setup. b From the Format for pop-up menu, choose Lexmark Z25-Z35. c From the Settings pop-up menu, choose Page Attributes. d From the Paper Size pop-up menu, choose the paper size for your document. e Choose Portrait, Landscape, or Reverse Landscape orientation. f Click OK. 2 Choose a paper type and print quality: a From the software application File menu, choose Print. b From the printer pop-up menu, choose Lexmark Z25-Z35. c From the pop-up menu in the upper left, choose Quality & Media.
Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index d From the Paper Type pop-up menu, choose Coated. e From the Print Quality area, choose Better or Best.
Click Print. Note: The paper exit tray holds up to 25 sheets of premium paper. To print more than 25 pages, remove the first 25 sheets from the paper exit tray, and then continue printing.

Printing cards

You can load up to 10 greeting cards, index cards, photo cards, or postcards into the paper support, depending on the thickness of the cards.

Step 1: Load the cards

If your cards came with instructions, read them
Make sure your cards are not used or damaged. Make sure the print side is facing you. Load the cards vertically against the right side of the
paper support. Note: Do not push the cards too far into the printer.
Squeeze and slide the paper guide to the left edge of the cards.
1 Choose a paper size and orientation: a From the software application File menu, choose Page Setup. b From the Format for pop-up menu, choose Lexmark Z25-Z35. c From the Settings pop-up menu, choose Page Attributes. d From the Paper Size pop-up menu, choose the card size for your document. e Choose Portrait, Landscape, or Reverse Landscape orientation. f Click OK. 2 Choose a print quality and paper type: a From the software application File menu, choose Print. b From the Printer pop-up menu, choose Lexmark Z25-Z35.

extra sheet, and then place them behind the printer.
Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index 4 Load the unattached leading edge of
the first page into the printer, with the right side against the paper support. Note: Forcing the paper too far into the printer may cause a paper jam. For help, see Clearing paper misfeeds or jams.
5 Squeeze and slide the paper guide to
the left edge of the banner paper.
Step 2: Customize the print settings
1 Choose a paper size and orientation: a From the software application File menu, choose Page Setup. b From the Format for pop-up menu, choose Lexmark Z25-Z35. c From the Settings pop-up menu, choose Page Attributes.
d Choose a paper size, either Banner A4 or Banner Letter.
Note: If you do not choose the correct paper size, the banner paper may cause a paper jam. For help, see Clearing paper misfeeds or jams.
e Choose Portrait or Landscape orientation. f Click OK. 2 Choose a paper type and print quality: a From the software application File menu, choose Print. b From the printer pop-up menu, choose Lexmark Z25-Z35. c From the pop-up menu in the upper left, choose Quality & Media. d Select Plain for the paper type. e Select Normal for the print quality.
Printing ideas Step 3: Print your banner
1 Click Print. 2 When the banner is finished printing: a Press the paper feed button to feed any extra paper through the printer. b Tear the banner paper on the perforated line (if there is any extra paper). c Extend the paper support all the way up for your next printing job.
Printer overview Basic printing
Maintenance Replacing the print cartridge Aligning the print cartridges Cleaning the print cartridge nozzles
Printing ideas Maintenance Troubleshooting Notices Index
Wiping the print cartridge nozzles and contacts Preserving the print cartridges Ordering supplies
The cartridge carrier moves to the loading position, unless the printer is busy.

Maintenance

Replacing the print cartridge
Before you install a new or replacement print cartridge, remove the used one.
Removing the used cartridge
1 Make sure the power light is on. 2 Raise the front cover.
Note: The front cover must be closed to start a new print job.
3 Remove the used cartridge. Store it in an airtight container or dispose of it properly.

Printer overview Basic printing Printing ideas Maintenance Troubleshooting 2 Continue with Installing one cartridge or Notices Index
Installing two cartridges.
Maintenance Installing a cartridge
For best results, use Lexmark supplies. Refilling print cartridges can affect print quality and cause damage to the printer.
1 If you are installing a new cartridge,
remove the sticker and transparent tape from the back and bottom of the cartridge. Warning: Do not touch or remove the gold contact areas on the back and bottom of the cartridge.

Installing one cartridge

Your printer came with a color print cartridge (P/N 10N0026 or 10N0227). You may also purchase a black cartridge (P/N 10N0016 or 10N0217) separately. For more information, see Ordering supplies. Your printer can print with one of the following cartridge configurations:
A color cartridge by itself in the left carrier A black cartridge by itself in the right carrier A color cartridge in the left carrier and a black cartridge in the right carrier

To install a cartridge:

a Open the cartridge

carrier lid.

Insert the cartridge into the carrier.

c Close the

carrier lid completely.
d Close the front cover. Continue with
Specifying cartridge settings in the printer software.
Note: To extend the life of your color cartridge and improve printing speed, install a black cartridge along with the color cartridge.
Installing two cartridges
Your printer came with two print cartridges: a color cartridge (P/N 10N0026 or 10N0227) and a black cartridge (P/N 10N0016 or 10N0217). Your printer can print with one of the following cartridge configurations:
Open the cartridge carrier lid.
Close the carrier lid completely.
Close the front cover. Continue with Specifying cartridge settings in the printer software.
Maintenance Specifying cartridge settings in the printer software
Before you specify the print cartridge settings in the printer software, install the cartridges. For help, see Installing a cartridge.
1 After you install the cartridge, from a Finder window, click Computer, and then doubleclick the OS X disk icon Library folder Printers folder Lexmark folder.
2 Double-click the Lexmark Z25-Z35 Utility icon. 3 Click the Install/Change Cartridge button. 4 Choose the type of cartridge you installed. 5 Important: For correct ink levels, specify whether the cartridge is a New Cartridge or

an Old Cartridge.

6 Click OK. 7 Choose to align the cartridges. 8 Click Continue to print an alignment page. 9 Follow the instructions on the screen to complete cartridge alignment. For help, see
Aligning the print cartridges.
Aligning the print cartridges
Typically, you only align print cartridges after installing or replacing a cartridge. However, you may also need to align cartridges when: Characters are improperly formed or are misaligned at the left margin. Vertical, straight lines are wavy. To align the cartridges:

b Hold a clean section of cloth against the
contacts for about three seconds. Gently blot and wipe dry in one direction.

Nozzles

3 Allow the nozzles and contacts to dry completely. 4 Reinstall the print cartridges, and then print your document again.

two more times.

5 If the print quality has not improved, try Cleaning the print cartridge nozzles up to 6 If print quality is still unsatisfactory, replace your print cartridges. For help, see
Replacing the print cartridge.
Preserving the print cartridges
To ensure the longest life from your print cartridges and optimum performance from your printer:
Keep a new cartridge in its packaging until you are ready to install it. Do not remove a cartridge from the printer except to replace it, clean it, or store it in an
airtight container. The cartridge will not print correctly if left exposed for an extended period of time. Lexmarks printer warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of refilled cartridges. Refilling cartridges can affect print quality and cause damage to the printer. For best results, use Lexmark supplies.

Ordering supplies

To order supplies or locate a dealer near you, contact the Lexmark Web site at www.lexmark.com.
Item: Color cartridge Black cartridge USB cable Part number: 10N0026 or 10N0227 10N0016 or 10N0217 12A2405
Troubleshooting Solving general printing problems Solving printer software installation problems Understanding error messages and flashing lights
Resolving unsuccessful or slow printing Clearing paper misfeeds or jams Improving print quality Solving specialty paper problems Alignment page does not print

Troubleshooting

Solving general printing problems
When you have a printing problem, first make sure:
The power supply is plugged into the printer and a properly grounded electrical outlet. Both the computer and the printer are on. No printer lights are blinking. For help, see Understanding error messages and

flashing lights.

The printer software is installed correctly: a From a Finder window, click Computer
Lexmark. OS X disk Library Printers
b If there is not a Lexmark Z25-Z35 Utility, install the printer software. The paper is loaded correctly. For help, see Load the paper. You installed the cartridges correctly. For help, see Replacing the print cartridge. The printer is set as the default or current printer.
To set the printer to be the default printer:
a From the Finder, click the Applications icon.

Print Center.

b From the Applications folder, double-click the Utilities folder, and then double-click c If necessary, from the Printers menu, click View Printer List. d Highlight the Lexmark Z25-Z35 in the list. e In the Printers menu, select Make Default.
To set the printer to be the current printer:
a From the software application File menu, choose Print. b From the Format for pop-up menu, choose Lexmark Z25-Z35. The printer is connected directly to your computer.
After you check all of the previous items, try Printing a test page.
Troubleshooting Printing a test page
1 From a Finder window, click Computer, and then double-click the OS X disk icon
2 Double-click the Lexmark Z25-Z35 Utility icon. 3 From the Cartridges tab, click Print Test Page to make sure the printer is functioning

properly.

If a test page prints, the printer is working properly. Check the documentation for
the software application you used to create your document. If the test page does not print, see Test page does not print.
Solving printer software installation problems
If the printer software does not install properly, a communications error message appears when you try to print. You may need to uninstall the printer software, and then reinstall it.
Uninstalling the printer software
1 Insert the printer software CD.
The Lexmark Installer screen appears.
2 Double-click Install. 3 Click Uninstall. 4 Follow the steps on your screen to uninstall the printer software. 5 Continue with Installing the printer software.
Note: If the installer did not automatically launch, double-click the Install icon to launch the installer.

c If necessary, from the Printers menu, click View Printer List. d Highlight the Lexmark Z25-Z35 in the list. e From the Printers menu, choose Make Default.
After you check these items, try Printing a test page. If the test page prints, the printer is functioning properly. If it does not print, see Test page does not print.
Troubleshooting Test page does not print
For help, first see Solving general printing problems, then:
If the paper is jammed, see Clearing paper misfeeds or jams. Make sure the printer is not being held or paused. To check the printer status: a From the Finder, click the Applications icon. b From the Applications folder, double-click the Utilities icon, and then double-click
c If necessary, from the Printers menu, click View Printer List. d Highlight the Lexmark Z25-Z35 in the list. e Click Delete. f Click Add Printer. g From the Pop-up menu, select USB. h Highlight the Lexmark Z25-Z35 in the list. i Click Add. j From the Queue menu, choose Start Queue, if available.
k From the Printers menu, choose Show Queue.
Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index l Select your job from the list. m Click Resume or Retry.
n Try printing your test page again. If it still does not print, see: Resolving unsuccessful or slow printing Solving printer software installation problems
Printer ejects a blank page after appearing to print
You remove the sticker and transparent tape from the back and bottom of the print
cartridges. For help, see Replacing the print cartridge.
Your cartridge does not have clogged nozzles. Try Cleaning the print cartridge

nozzles.

Troubleshooting Printer prints very slowly
If you are using a Mac OS X version prior to 10.1, consider upgrading to enhance print

system performance.

Close any software applications not in use. Check the document you are printing. Photos and graphics may take longer to print
than regular text. Documents that are large or that contain background images may also take longer to print.
Check the printer to see if another document is being printed. Print jobs are printed in
the order the printer receives them. If other documents were sent to the printer before yours, your document is delayed until the other documents print.

If you cannot reach the paper, raise the front cover, pull the paper out, and then close the front cover.

c Turn the printer on.

Note: Do not force the paper too far into the printer. For example, A4 paper should extend slightly beyond the top of the paper support and letter size paper should align with the top of the paper support.
Print is too dark or smudged

Improving print quality

If print quality is unsatisfactory, you may need to adjust your margin settings, choose a higher print quality, align the print cartridges, or clean the nozzles. Click one of the topics below for more information on how you can improve print quality:
Printed characters are improperly formed or misaligned Colors on the printout differ from the colors on the screen Colors on the printout are faded Characters are missing or unexpected
Vertical straight lines are not smooth Print smears on the page Printed pages have alternating bands of light and dark print (intermittent printing) Print quality is poor at the edges
Photos do not print as expected
Troubleshooting Print is too dark or smudged
Make sure the paper is straight and not wrinkled. Let the ink dry completely before handling the paper.
Make sure the paper type and paper size settings in the printer software match the
paper loaded in the printer. For help, see Understanding the printer software.
Change the print quality setting to Quick Print. Try Cleaning the print cartridge nozzles.
Vertical straight lines are not smooth
To improve the print quality of vertical straight lines in tables, borders, and graphs:
Select a higher print quality. Try Aligning the print cartridges. Try Cleaning the print cartridge nozzles.
Troubleshooting Print smears on the page
The next page exiting the printer may be smearing the ink. Remove each page as it
exits the printer and let it dry completely before stacking.
Try Cleaning the print cartridge nozzles.
Printed pages have alternating bands of light and dark print (intermittent printing)
From the Print Quality area, click Better or Best. If your printer is connected to your computer through a hub or peripheral device, such
as a scanner or fax machine, connect the printer directly to your computer with a USB cable.
Printer overview Basic printing Printing ideas Maintenance
Troubleshooting Print quality is poor at the edges
Like other printers, your printer cannot print on the extreme edges of a page.
Margin: Left and right Minimum setting: 6.35 mm (0.25 in.) for U.S. Letter, U.S. Legal, Banner Letter, and custom paper sizes 3.175 mm (0.125 in.) for envelopes 3.37 mm (0.13 in.) for most paper sizes 1.7 mm (0.067 in.) 12.7 mm (0.5 in.) for black print jobs 19 mm (0.75 in.) recommended for color print jobs

Trademarks

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Color Jetprinter is a trademark of Lexmark International, Inc. Other trademarks are the property of their respective owners.

Warning

Warning: A warning identifies something that might damage your printer hardware or software.

Index A

aligning print cartridges 56 replacing 51 wiping 59 characters, misformed 88 cleaning, print cartridge nozzles 58 coated paper 20 color cartridge part number 62 conserving color ink 32 contacts, wiping 59 customizing settings banners 47 cards 27 coated paper 21 envelopes 30 foils 44 glossy paper 21 greeting cards 27 handouts 38 index cards 27 iron-on transfers 41 labels 35 n-up See handouts photo cards 27 photo paper 21 postcards 27 premium paper 24
banding 86 banner paper 46 black cartridge part number 62 blinking lights 72 buttons paper feed 14 power 14
printing color images in black and white 33 transparencies 44 t-shirt transfers 41
dark or smudged print 85 downloaded printer driver, installing 70
edition notice 94 envelopes 29 error messages Ink Low 71 Paper Jam 71
cable, part numbers USB 62 cards 26 cartridges, print aligning 56 cleaning 58 installing 52 ordering 62 part numbers 62 preserving 61 removing 51
flashing lights 71 foils See transparencies
glossy paper 20 greeting cards 26

Index H

handouts 37 glossy paper 20 greeting cards 26 handouts 37 index cards 26 iron-on transfers 40 labels 34 photo cards 26 photo paper 20 plain paper 16 postcards 26 premium paper 23 transparencies 43 t-shirt transfers 40 nozzles, print wiping 59 n-up printing See handouts
improving print quality 84 index cards 26 Ink Low message 71 installing print cartridges 52 printer software 68 intermittent printing 86 iron-on transfers 40

ordering supplies 62

page settings, changing 4 Page Setup dialog 5 paper exit tray 14 paper feed button 14 paper feed light 14 paper guide 14 Paper Jam message 71 paper jam, clearing 83 paper loading 16 paper misfeeds 79 paper support 14 part numbers black cartridge 62 color cartridge 62 USB cable 62 photo cards 26 photo paper 20
labels 34 Lexmark Utility 11 lights paper feed 72 power 72 loading banner paper 46 cards 26 coated paper 20 envelopes 29 foils 43
margins, minimum settings 87 messages, error Ink Low 71 Paper Jam 71
navigating Users Guide 2 notices edition notice 94 trademarks 96 warning 97
postcards 26 power button 14 power light 14 premium paper 23 print cartridge aligning 56 cleaning 58 installing 52 ordering 62 part numbers 62 preserving 61 removing 51 replacing 51 wiping 59 Print dialog 7 print nozzles, wiping 59 print quality, troubleshooting 84 printer driver installing 68 uninstalling 67 printer overview 3 printer parts 13 printer settings customizing 17 printer settings, customizing 4 printer software installing 68 Lexmark Utility 11 overview 4 Page Setup dialog 5 Print dialog 7 understanding 4 uninstalling 67 printer status 74 printing alignment page 56 banners 46 cards 26 color images in black and white 32 envelopes 29 foils 43 greeting cards 26 handouts 37 index cards 26 iron-on transfers 40 labels 34 multiple pages per sheet 37 n-up See handouts on premium paper 23

doc1

Printer overview Basic printing
Z25, Z35 Color Jetprinter
Online Users Guide for Mac OS 8.6 to 9.2
Printing ideas Maintenance Troubleshooting Notices Index

Using this Guide.

www.lexmark.com

Lexmark Z25 Lexmark Z35

Printer overview Basic printing Printing ideas Searching Maintenance Troubleshooting Notices Index 1 From the Acrobat Edit menu, choose Find. Navigating

Using this Guide

Click the categories in the left pane to navigate the pages. Click the blue text to link to other parts of this Online Users Guide. Click the arrows at the bottom of the screen to move forward and backward through the pages.
2 In the Find What: box, type the word or phrase you want to search. 3 Click Find. Printing
From the Acrobat File menu:
1 Choose Page Setup, select the Landscape orientation button, and then click OK. 2 Choose Print, specify the pages you want to print, and then click Print.
Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index
Printer overview Understanding the printer software Understanding the printer parts

Printer overview

Understanding the printer software
Your printer software includes the:
Page Setup dialog box Print dialog box Control Panel
To customize the settings for your document, use the Page Setup dialog box and the Print dialog box. For more information on which settings to select for your document, see Printing ideas. When you installed the printer software, the Page Setup and Print dialog boxes were set to these default settings:
Print Quality: Normal Paper Type: Plain Paper Size: A4 or U.S. Letter Orientation: Portrait
Printer overview Page Setup dialog box
While the document you want to print is open, use the Page Setup dialog box to select settings such as paper size. To customize the settings in the Page Setup dialog box:
1 From the File menu of your software application, choose Page Setup.
Printer overview Basic printing Printing ideas

Scaling

2 Change the settings as needed.
From the pop-up menu in the upper left, choose: General

Select: Paper Size

When you want to: Choose a paper size or create a custom paper size. Change the scaling value of the document. Valid values are between 25% and 400%. Choose between portrait and landscape. Choose a watermark design.

Maintenance

Orientation
Troubleshooting Notices Index

Watermark

Watermarks
For more about these settings, click Help. When you are finished, click Done.
3 Click OK to apply the settings and close the Page Setup dialog box.
Printer overview Print dialog box
While your document is open, you can use the Print dialog box to select settings that affect the appearance of your document. To customize the settings in the Print dialog box:
1 From the software application File menu, choose Print.

General

Select: Copies Pages Print Last Page First Wait for pages to dry Revert to Defaults Status Area
When you want to: Specify the number of copies to print (from 1 to 999). Print all of the pages in a document or print a range of pages. Print the pages in reverse order so the first page of your document is on top of the stack in the paper exit tray. Add more time between pages as they exit the printer. Select this option when you want to keep documents from smearing. Change your settings back to the original factory settings. See basic status information from the Page Setup and Print dialog boxes.
Color Paper Type ColorSync Color Matching Built-In Color Matching From the pop-up menu in the upper left, choose: Paper Type/ Quality

Select: Print Quality

When you want to: Select Quick Print, Normal, Better, or Best. Normal print quality is recommended for most documents. Higher print quality settings result in better quality documents, but take longer to print. Select Plain (the default), Coated, Transparency, Iron-On Transfer, or Glossy/Photo. Select a printer profile to match the color on the screen to the color in the document. Let the printer software match the color on the screen to the color in the document.
Print in: Background From the pop-up menu in the upper left, choose: Background Printing
Select: Print in: Foreground
When you want to: Print when you have limited system resources. Note: You cannot use the computer to perform other tasks while printing in the foreground. Print most documents. Background printing is recommended for all jobs unless a problem occurs. Select an exact date and time for the document to print. Mark a print job Urgent. Put a print job on hold. Note: You can use the computer to perform other tasks while printing in the background.

3 If you want more information about the settings in the Print dialog box, click Help to
view the printer software Help. When you are finished, click Done.
4 To save your settings for future print jobs, click Save Settings. 5 Click Print to apply your settings and print your document.
Printer overview Control Panel
Use the Control Panel to monitor your printer and printer supplies. You can also:
Install cartridges. Align cartridges. Clean print nozzles. Calibrate the paper type sensor. Print a test page.
Obtain information on ordering supplies. Obtain software version information.
To open the Control Panel:
1 From the Apple menu, choose Control Panels
Lexmark Z25-Z35 Control Panel.
2 To learn more, click the ? to view the printer software Help. When you are finished,

click Done.

3 Click the Close box in the upper left corner to close the Control Panel.
Paper support Power supply
Understanding the printer parts
The table on the next page describes each part.

USB cable connector

Paper feed button and Paper feed light Power button and Power light

Front cover Paper guide

Paper exit tray
Use this: When you want to:
Basic printing Printing ideas Maintenance
Front cover Paper exit tray Paper feed button Paper feed light
Install or change print cartridges. Clear a paper jam. Stack paper after printing. Eject paper from the printer. Advance a sheet of paper into the printer. Check the printer status. For more information, see Understanding error messages and flashing lights. Make sure paper feeds correctly into the printer. Keep paper straight in the printer. Make sure you fully extend the paper support. Turn the printer on or off. Check the printer status. For more information, see Understanding error messages and flashing lights. Supply power to the printer. Connect the printer to the computer with a USB cable.
Paper guide Paper support Power button Power light Power supply USB cable connector

Basic printing

Basic printing is as easy as:
Step 1: Load the paper Step 2: Customize the printer settings Step 3: Print your document
Maintenance Troubleshooting Notices Index
Note: For help printing on specialty paper (such as photo paper, banner paper, transparencies, or iron-on transfers), see Printing ideas.

Step 1: Load the paper

You can load up to 100 sheets of paper at a time, depending on the thickness of the paper.
1 Make sure the paper support is upright and fully extended. 2 Place the paper against the right edge of the paper support
with the print side facing you. Note: A4 size paper should extend beyond the top of the paper support. The top of letter size paper should align with the top of the paper support. Do not push the paper too far into the printer.
3 Squeeze and slide the paper guide to the left edge of the
paper. For information about loading specialty paper, see Printing ideas.
Step 2: Customize the printer settings
If you are using plain A4 or letter size paper and you want normal print quality and speed, you only need to adjust the paper size printer setting. If you are using specialty paper, such as photo paper, card stock, envelopes, or banner paper, see Printing ideas to customize your printer settings. For more information about the different printer settings, see Understanding the printer software.
Step 3: Print your document
After you load the paper and customize the printer settings (if necessary), you are ready to print:
1 From the software application File menu, choose Print. 2 Click Print.
Note: The paper exit tray holds 50 sheets of paper. If you want to print more than 50 sheets, make sure you remove the first 50 sheets before you continue printing.

Printing ideas

Printing photos
Printing on custom size paper Printing iron-on transfers
Printing on premium paper
Printing cards Printing transparencies Printing envelopes Printing color images in black and white Printing labels Printing your document in reverse order Printing a banner

Printing photos

You can load up to 25 sheets of coated, photo, or glossy paper at a time, depending on the thickness of the paper. You may want to print your photos on plain paper before loading photo paper and changing your settings. This will ensure that you do not waste photo paper perfecting the image you would like to print. To print on photo cards, see Printing cards.
Step 1: Load the photo paper
Maintenance Troubleshooting Notices Index If your photo paper came with instructions, read them

carefully.

Make sure your paper is not used or damaged. Make sure the glossy or coated side is facing you. Load the paper against the right side of the paper support.

Step 1: Load the labels

Use only labels designed for inkjet printers. If your labels came with instructions, read them
Make sure your labels are not used or damaged. Do not print within 1 mm (0.04 in.) of the edge of a

label.

Make sure there are no missing or curled labels. Make sure the print side is facing you. Load the labels vertically against the right side of the paper support.
Note: Do not push the label sheets too far into the printer.
Squeeze and slide the paper guide to the left edge of the sheet of labels.
1 Choose a paper size and orientation: a From the software application File menu, choose Page Setup. b From the Paper Size area, choose A4 or U.S. Letter. c Choose Portrait or Landscape orientation. d Click OK. 2 Choose a paper type and print quality: a From the software application menu, choose Print. a From the pop-up menu in the upper left, choose Paper Type/Quality. b Choose: Plain for the Paper Type Normal for the Print Quality
Printing ideas Step 3: Print your labels
Note: The paper exit tray holds up to 20 sheets of labels. To print more than 20 sheets, remove the first 20 sheets from the paper exit tray before the others print.
Printing on custom size paper
You can load up to 100 sheets of custom size paper at a time, depending on the thickness of the paper.
Step 1: Load the custom size paper
Make sure your paper is not used or damaged. Make sure the paper size fits within these dimensions: Width: 76 to 216 mm (3 to 8.5 in.) Height: 127 to 355.6 mm (5 to 14 in.) Make sure the print side is facing you. Load the paper vertically against the right side of the paper
1 Create a custom paper size: a From the software application File menu, choose Page Setup. b From the Paper Size pop-up menu, choose Edit Custom Paper Sizes, and then

click New.

c From the Units pop-up menu, choose Millimeters (mm) or Inches (in.), and then
type the dimensions for your custom paper size.
d From the Kind pop-up menu, choose U.S. Letter, Envelope, or Card, and then type
a unique name for your custom paper size in the Paper Size Name box.
e Click Save, and then click Done. f Click OK on the Page Setup dialog box. 2 To choose a print quality, paper type, or orientation other than the default settings,
follow the steps in Basic printing or Printing ideas.
Printing iron-on transfers
You can load up to 25 iron-on transfers at a time, depending on the thickness of the iron-on transfers. You may want to print your image on plain paper before printing it on an iron-on transfer. This ensures you do not waste iron-on transfers perfecting the image you would like to print. When the image prints to your satisfaction, load the iron-on transfers.
Step 1: Load the iron-on transfers

Maintenance Troubleshooting Notices Index If your transfers came with instructions, read them carefully. Make sure your transfers are not used or damaged. Make sure the print (blank) side is facing you. Load the iron-on transfers vertically against the right side of
the paper support. Note: Do not push the iron-on transfers too far into the printer.
Squeeze and slide the paper guide to the left edge of the iron-on transfers.
1 Choose a paper size: a From the software application File menu, choose Page

Setup.

b From the Paper Size pop-up menu, choose A4 or U.S.

Letter.

c Click OK. 2 Choose a paper type and print quality: a From the software application File menu, choose Print. b From the pop-up menu in the upper left, choose Paper Type/Quality. c Choose: Iron-On Transfer for the Paper Type Normal for the Print Quality
Printing ideas Step 3: Print your iron-on transfers
Note: To prevent smudging, remove each iron-on transfer as it exits the printer and let it dry before stacking. You can also use the Wait for pages to dry function.

Printing transparencies

You can load up to 10 transparencies at a time, depending on the thickness of the transparencies.
Step 1: Load the transparencies
Use transparencies designed for inkjet printers. If the transparencies have paper backing sheets, make
sure you separate the paper from the transparencies before you load them.
Make sure your transparencies are not used or damaged. If your transparencies came with instructions, read them
Make sure the rough side of the transparencies is facing you. If the transparencies
have a removable strip, make sure each strip faces away from you and down.
Load the transparencies vertically against the right side of the paper support.
Note: Do not push the transparencies too far into the printer.
Squeeze and slide the paper guide to the left edge of the transparencies.
1 Choose a paper size: a From the software application File menu, choose Page Setup. b From the Paper Size pop-up menu, choose A4 or U.S. Letter. c Click OK. 2 Choose a paper type and print quality: a From the software application File menu, choose Print. b From the pop-up menu in the upper left, choose Paper Type/Quality. c Choose: Transparency for the Paper Type Normal or Better for the Print Quality

Printing ideas Step 3: Print your transparencies
Note: To prevent smudging, remove each transparency as it exits the printer and let it dry before stacking. You can also use the Wait for pages to dry function. Transparencies may require up to 15 minutes to dry.
Printing your document in reverse order
Make sure the print side is facing you. Load the paper vertically against the right side of the paper
tray, and then press the paper tray button once. Note: Do not push the paper too far into the printer.
Squeeze and slide the paper guide to the left edge of the

paper.

Step 2: Customize the print settings
1 From the software application File menu, choose Page Setup. 2 From the Paper Size pop-up menu, choose the paper size for your document. 3 Choose Portrait or Landscape.

4 Click OK.

Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index 5 Choose a paper type and print quality: a From the software application File menu, choose Print.
b From the pop-up menu in the upper left, choose Paper Type/Quality. c Choose a paper type and print quality.
6 From the pop-up menu in the upper left, choose General. 7 Select Print Last Page First.

Printing a banner

Note: Some software applications and some operating systems do not support banner printing. Load the number of pages your banner requires plus one extra sheet.
Step 1: Load the banner paper
Make sure your banner paper is not used or damaged.
1 Remove any paper from the paper support. 2 Lower the top portion of the paper support. 3 Tear off the pages for the banner plus one extra
sheet, and then place them behind the printer.
Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index 4 Load the unattached, leading edge of
the first page into the printer with the right side against the paper support. Note: Pushing the paper too far into the printer may cause a paper jam. For help, see Clearing paper misfeeds or jams.
5 Squeeze and slide the paper guide to
the left edge of the banner paper.
1 Choose a paper size and orientation: a From the software application File menu, choose Page Setup. b From the Paper Size pop-up menu, choose Banner (A4) or Banner (Letter).
Note: If you do not choose the correct paper size, the banner paper may cause a paper jam. For help, see Clearing paper misfeeds or jams.
Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index c Choose Portrait or Landscape orientation. d Click OK. 2 Choose a paper type and print quality: a From the software application menu, choose Print.

b From the pop-up menu in the upper left corner, choose Paper Type/Quality. c Select Normal for the print quality. d Select Plain for the paper type.
Step 3: Print your banner
1 Click Print. 2 When the banner is finished printing: a Tear the banner paper on the perforated line (if there is any extra paper). b Press the paper feed button to feed any extra paper through the printer. c Pull up on the paper support to fully extend it for your next print job.
Maintenance Replacing the print cartridges Aligning the print cartridges Cleaning the print cartridge nozzles
Wiping the print cartridge nozzles and contacts Preserving the print cartridges Ordering supplies
Replacing the print cartridges
Before you install a new or replacement print cartridge, remove the used one.
Removing the used cartridges
1 Make sure the power light is on. 2 Raise the front cover.
The cartridge carrier moves to the loading position, unless the printer is busy.
3 Remove the used cartridge. Store it in an airtight
container or dispose of it properly.
Note: The front cover must be closed to start a new print job.
Maintenance Installing a cartridge
For best results, use Lexmark supplies. Refilling print cartridges can affect print quality and cause damage to the printer.
1 If you are installing a new cartridge, remove
the sticker and transparent tape from the back and bottom of the cartridge. Warning: Do not touch or remove the gold contact areas on the back and bottom of the cartridge.
2 Continue with Lexmark Z25 or Lexmark Z35.
Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices

Lexmark Z25

Your printer came with a color print cartridge (P/N 10N0026 or 10N0227). You may also purchase a black cartridge (P/N 10N0016 or 10N0217) separately. For more information, see Ordering supplies. Your printer can print with one of the following cartridge configurations:
A color cartridge by itself in the left carrier A black cartridge by itself in the right carrier A color cartridge in the left carrier and a black cartridge in the right carrier

To install a cartridge:

a Open the cartridge

carrier lid.

Insert the cartridge into the carrier.

c Close the

carrier lid completely.
d Close the front cover. Continue with
Specifying cartridge settings in the printer software.
Note: To extend the life of your color cartridge and improve printing speed, install a black cartridge along with the color cartridge.

Lexmark Z35

Your printer came with two print cartridges: a color cartridge (P/N 10N0026 or 10N0227) and a black cartridge (P/N 10N0016 or 10N0217). Your printer can print with one of the following cartridge configurations:

Characters are not printing completely. White dashes appear in graphics or printed text. Print is smudged or too dark. Vertical, straight lines are not smooth. Colors on print jobs are faded or they differ from the colors on the screen.

To clean the nozzles:

1 Load paper in the printer. For help, see Load the paper. 2 From the Apple menu, choose Control Panels
3 On the Cartridges tab, click Clean Print Nozzles.
A nozzle page prints forcing ink through the nozzles to clean any that are clogged.
4 Print your document again to verify your print quality has improved. 5 To further improve print quality, try Wiping the print cartridge nozzles and
contacts, and then print your document again. If the print quality has not improved, try Cleaning the print cartridge nozzles up to two more times.

Contacts

Wiping the print cartridge nozzles and contacts
If the print quality does not improve after Cleaning the print cartridge nozzles, there may be dried ink on the nozzles or contacts.
1 Remove the print cartridges. For help, see Replacing the print cartridges. 2 Dampen a clean, lint-free cloth with water.
a Hold the damp cloth against the
nozzles for about three seconds. Gently blot and wipe dry in one direction.
b Hold a clean section of cloth against the
contacts for about three seconds. Gently blot and wipe dry in one direction.

Nozzles

3 Allow the nozzles and contacts to dry completely. 4 Reinstall the print cartridges, and then print your document again.

two more times.

5 If the print quality has not improved, try Cleaning the print cartridge nozzles up to 6 If print quality is still unsatisfactory, replace your print cartridges. For help, see
Replacing the print cartridges.
Preserving the print cartridges
To ensure the longest life from your print cartridges and optimum performance from your printer:
Keep a new cartridge in its packaging until you are ready to install it. Do not remove a cartridge from the printer except to replace it, clean it, or store it in an
airtight container. The cartridge will not print correctly if left exposed for an extended period of time. Lexmarks printer warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of refilled cartridges. Refilling cartridges can affect print quality and cause damage to the printer. For best results, use Lexmark supplies.

Ordering supplies

To order supplies or locate a dealer near you, contact the Lexmark Web site at www.lexmark.com.
Item: Color cartridge Black cartridge USB cable Power supply Part number: 10N0026 or 10N0227 10N0016 or 10N0217 12A2405 Low Volt: 14D0300 High Volt: 14D0301
Troubleshooting Solving general printing problems Solving printer software installation problems Understanding error messages and flashing lights
Resolving unsuccessful or slow printing Recovering when your computer stops responding Clearing paper misfeeds or jams Improving print quality Solving specialty paper problems

Troubleshooting

Solving general printing problems
When you have a printing problem, first make sure:
The power supply is plugged into the printer and a properly grounded electrical outlet. Both the computer and the printer are on. No printer lights are blinking. For help, see Understanding error messages and

flashing lights.

The printer software is installed correctly. From the Apple menu, choose Control
Panels. If a Control Panel for your printer does not appear, install the printer software. For help, see Installing the printer software.
The paper is loaded correctly. For help, see Load the paper. You installed the cartridges correctly. For help, see Replacing the print cartridges. The printer is set as the default printer. To set the printer to default status: a From your desktop, highlight the Lexmark Z25-Z35 printer icon. b From the Printing menu, select Set Default Printer. The printer is connected directly to your computer, a network connection, or through a

Lexmark adapter.

After you check all of the previous items, try Printing a test page.

Printing a test page

1 From the Apple menu, choose Control Panel. 2 Choose the Control Panel for your printer. 3 From the Cartridges tab, click Print Test Page to make sure the printer is functioning

properly.

If a test page prints, the printer is working properly. Check the documentation for
the software application you used to create your document. If the test page does not print, see Test page does not print.
Solving printer software installation problems
If the printer software does not install properly, a communications error message appears when you try to print. You may need to uninstall the printer software, and then reinstall it.
Uninstalling the printer software
1 Insert the printer software CD into your CD-ROM drive.
The Lexmark Installer screen appears.
2 Click Uninstall. 3 Follow the instructions on your screen to uninstall the printer software. 4 Restart your computer. 5 Continue with Installing the printer software.

Troubleshooting The paper feed light is blinking
If the printer is out of paper:
1 Load paper. For help, see Load the paper. 2 Press the paper feed button.
If the printer has a paper jam, see Clearing paper misfeeds or jams.

Power light is flashing

The print cartridge carrier is stalled.
1 Check your computer screen for error messages. 2 Turn the printer off. 3 Wait a few seconds, and then turn the printer back on. For more help, see Clearing

paper misfeeds or jams.

Resolving unsuccessful or slow printing
For help, first see Solving general printing problems. If there is still a problem, click the topic that best describes it:
Printer is plugged in, but does not print Test page does not print Printer ejects a blank page after appearing to print Printer prints very slowly
Troubleshooting Printer is plugged in, but does not print

Make sure:

The printer is on and the printer cable is securely attached at both ends. The paper is loaded correctly and not pushed too far into the printer. For help, see
Basic printing. If the paper is jammed, see Clearing paper misfeeds or jams.
The printer is not being held or paused. To check the printer status: a From the desktop, double-click the icon for your printer. b Make sure the Hold button is not selected. The printer is set as the default printer. To set the printer as the default: a From your desktop, highlight the Lexmark printer icon. b From the Printing menu, choose Select Default Printer.
After you check these items, try Printing a test page. If the test page prints, the printer is functioning properly. If it does not print, see Test page does not print.
Troubleshooting Test page does not print
For help, first see Solving general printing problems, then:
If the paper is jammed, see Clearing paper misfeeds or jams. Make sure the printer is not being held or paused. To check the printer status: a From your desktop, double-click the Lexmark Z25-Z35 printer icon. b Make sure the Hold button is not selected. c Try printing your test page again. If it still does not print, see: Resolving unsuccessful or slow printing Solving printer software installation problems
Troubleshooting Printer ejects a blank page after appearing to print
You remove the sticker and transparent tape from the back and bottom of the print
cartridges. For help, see Replacing the print cartridges.
The printer is set as the default printer. To set the printer as the default: a From your desktop, highlight the Lexmark printer icon. b From the Printing menu, select Set Default Printer. Your cartridge does not have clogged nozzles. Try Cleaning the print cartridge

nozzles.

Troubleshooting Printer prints very slowly
Close any software applications not in use.
Check the document you are printing. Photos and graphics may take longer to print

than regular text. Documents that are large or that contain background images may also take longer to print.
Check the printer to see if another document is being printed. Print jobs are printed in
the order the printer receives them. If other documents were sent to the printer before yours, your document is delayed until the other documents print.
Decrease the print quality setting to Normal or Quick Print.
Recovering when your computer stops responding
If your computer locks up while your document is printing, you may need to turn off the printer and the computer. When you turn them back on, the desktop printer spooler may attempt to start printing the job that was in the queue before the computer locked up. This could cause your system to lock up again. One way to recover from this problem is to:
1 Disconnect the printer cable from your computer. 2 Restart your computer. 3 Delete the print job: a From your desktop, double-click the Lexmark Z25-Z35 printer icon. b Highlight your print job. c Click the Trash button. 4 Plug the printer cable back into the computer.
Another way to recover from this problem is to:
1 Turn the printer and the computer off.
2 Press and hold the Shift key and turn the computer on.

Extensions Off.

3 Continue to hold the Shift key until you see the Mac OS screen and the words 4 Release the Shift key. 5 Locate the Lexmark Z25-Z35 printer icon on your desktop. The inactive printer
spooler has an X over it.
6 Double-click the Lexmark Z25-Z35 printer icon. 7 Drag your print jobs to the trash can. 8 Restart the computer to enable extensions.
Paper misfeeds or multiple sheets feed
Clearing paper misfeeds or jams
Click the topic that best describes your problem:

Printer has a paper jam

Printer does not feed envelopes or specialty paper
Troubleshooting Paper misfeeds or multiple sheets feed
Your paper is recommended for inkjet printers. You do not load too much paper. Depending on the weight of the paper, the paper tray
1 can hold up to 100 sheets of paper. For help, see Basic printing.
The paper support is fully extended. You do not force the paper into the printer. For example, A4 paper should extend
slightly beyond the fully extended paper support and letter size paper should align with the top of the paper support.
The paper guide is against the left edge of the paper. The paper guide does not cause the paper to bow. The printer is on a flat, level surface. The printer settings you have chosen are correct for the type of document you are
printing. For help, see Basic printing or Printing ideas.
Troubleshooting Printer does not feed envelopes or specialty paper

this product by calling 1-800-553-9727. In the United Kingdom and Eire, call 0628-481500. In other countries, contact your point of purchase. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the users responsibility. Copyright 2002 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.2277013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550.

Trademarks

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Color Jetprinter is a trademark of Lexmark International, Inc. Other trademarks are the property of their respective owners.

Warning

Warning: A warning identifies something that might damage your printer hardware or software.

Index A

aligning print cartridges 57 characters, misformed 87 cleaning, print cartridge nozzles 59 coated paper 20 color cartridge part number 63 standard yield 63 computer locks up 78 conserving color ink 32 contacts, wiping 60 Control Panel 11 custom size paper 37 customizing settings banners 49 cards 27 coated paper 21 custom size paper 38 envelopes 30 foils 44 glossy paper 21 greeting cards 27 index cards 27 iron-on transfers 41 labels 35 Page Setup dialog box 5 photo cards 27 photo paper 21 postcards 27
banding 86 banner paper 48 black cartridge part number 63 standard yield 63 buttons paper feed 14 power 14
premium paper 24 Print dialog box 7 printing color images in black and white 33 printing in reverse order 46 printing last page first 46 transparencies 44 t-shirt transfers 41
dark or smudged print 85 default settings 4 dialog boxes Page Setup 5 Print 7 downloaded printer driver, installing 69
cable, part numbers USB 63 cards 26 cartridges, print aligning 57 cleaning 59 ordering 63 part numbers 63 preserving 62 removing 52 replacing 52 wiping 60
edition notice 94 envelopes 29 error messages Ink Low 71 Paper Jam 71

 

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