Support Resources

The following is a list of contact information for some of the products sold by the MCS. Click here for PDF version.
Manufacturer 3 Com Adaptec Phone Number (800) 638-3266 (408) 934-7274 (408) 934-7283 (408) 945-2550 Adobe Agfa (800) 833-6687 (970) 522-1380 (877) 699-4DTP (800) TRY-AGFA Altec Lansing APC Apple Computer Apple / Dessie Asante ATI Technologies Brother / RBA BTI (Battery Tech) Canon Compaq Corel Creative Labs Dell Entrega (Xircom) Epson (800) Altec-88 (800) 800-4272 (800) 263-3394 (514) 845-6399 (801) 566-8991 (905) 882-2626 (514) 733-5403 (626) 336-6878 (800) OK CANON (514) 342-1515 (800) 567-1616 (514) 856-7925 (613) 274-0500 (405) 742-6622 (800) 387-5757 (805) 376-9200 (905) 709-2567 www.corel.com www.soundblaster.com www.dell.com www.xircom.com www.epson.com www.compaq.com www.batterytech.com www.canon.com www.asante.com www.ati.com www.altecmm.com www.apc.com www.apple.com www.adobe.com www.agfa.com Web Page ca.3com.com www.adaptec.com Service Provided Technical Support Hardware Support Software Support General Information General Questions SnapScan & ePhoto Service Professional Service Other product support Technical Support General Information, Technical Support Technical Support Warranty Repair Technical Support Technical Support (English Only) Warranty Repair General Information, Technical Support Product Support Warranty Repair Technical Support Warranty Repair Product Support Technical Support Desktop Support Technical Support Inkjet Printer Assistance
(905) 709-2170 (905) 709-3839 (905) 709-9475 Fujitsu (800) 263-7091 (800) 663-0756 Gateway Global Village Hewlett Packard (800) 428-3929 (800) 336-2009 (800) 387-3867 (905) 206-4663 www.gateway.com www.globalvillage.com www.hp.ca www.fujitsu.ca
Dot Matrix & Laser Printer Assistance Scanner, All in One, Video & Camera Assistance All Other Product Assistance English Technical Support Support Technique en Francais & Montreal Office Technical Support Technical Support Printer, Scanner, PC, Palmtop, Calculator, Server Information DeskJet, LaserJet, Photosmart (photography), Scanner, Fax, Palmtop, Calculator, Pavilion & Storage Support and Warranty. NetServer Support Warranty Service www.ibm.ca www.imation.com Support Information SuperDisk Support Data Recovery Services General Product Information Technical Support (Montreal) Customer Support (North America) www.intuit.ca www.iomega.com www.kensington.com www.kingston.com www.kodak.com www.labtec.com www.lacie.caen.com www.lexmark.com www.logitech.com www.macally.com www.matlab.com www.matrox.com Customer Support Technical Support Product Information Support Line Canadian Technical Support Digital Product Support Business Info & Technical Support Technical Support Technical Support Technical Assistance Support Line Product Support Technical Support
(800) 258-7777 (800) 268-1221 IBM Imation (800) IBM 4YOU (800) 888-2700 (888) 704-7799 (888) 466-3456 InFocus Intuit Iomega Kensington Kingston Kodak Labtec La Cie Lexmark Logitech MacAlly Matlab Matrox (514) 633-6770 (800) 294-6400 (800) 829-1722 (888) 4Iomega (800) My-Stuff (800) 535-4242 (800) 754-8048 (800) 465-6325 (360) 896-2000 (416) (800) 539-6275 (702) 269-3457 (626) 338-8787 (508) 647-7000 (514) 685-0270
(514) 822-6330 Microsoft (425) 635-7222 (425) 635-7000 (425) (425) 454-2030 (425) 637-9308 (425) 635-7056 Microtech (626) 581-2600 www.microtekusa.com www.microsoft.com
Francais Windows 98 Windows 95 Desktop Systems & Hardware Internet Explorer for Windows Desktop Applications Office for Windows Technical Support Windows ScanMaker X6/X6 USB, Slim Scan C3/ C3 USB, SlimScan C6/C6 USB, ScanMaker V6 USL. Technical Support Macintosh ScanMaker X6/X6 USB, Slim Scan C3/ C3 USB, SlimScan C6/C6 USB, ScanMaker V6 USL. Technical Support Windows ScanMaker 4, ScanMaker III, ScanMaker X6EL, Scanmaker 35t Plus; Discontinued Products Technical Support Macintosh ScanMaker 4, ScanMaker III, ScanMaker X6EL, Scanmaker 35t Plus; Discontinued Products Microtek Sales and Service www.nec.ca Direction Systems Express5800 & ProServa Servers, MobilePro, Monitors (C, NCM, VistaScan), PowerMate, Versa International Service CD-ROM's (Not purchased with a PC) Monitors (Except C, NCM, VistaScan) www.newertech.com www.optiquest.com www.palm.com www.quantum.com www.quark.com www.seagate.com RMA & Troubleshooting Warranty Support Information & Technical Support Technical Support Automated Technical Support Registered Product Support Automated Technical Support Disk Support

(626) 581-2950

(310) 297-5100

(310) 297-5125

(800) 654-4160 NEC (800) 632-4525
(801) 578-5103 (800) 632-4667 (800) 632-4650 Newer Tech. Optiquest Palm Quantum Quark Samsung Seagate (316) 943-0222 (800) 888-8583 (905) 405-6244 (800) 826-8022 (800) 377-3475 (303) 894.8899 (800) SEAGATE (405) 936-1200
(800) SAMSUNG www.samsungcanada.com Customer Support
(405) 936-1400 SMC (Accton) Sonnet Sony (800) SMC-4YOU (949) 261-1426 (800) 961-7669 (877) 899-7669 (800) 773-9667 SPSS Sun Symantec Targus Toshiba / Unisys Tripp-Lite Umax Viewsonic Visioneer VST Wacom Xircom (312) 651-3410 (800) 722-4SUN (800) 441-7234 (800) 283-6325 (514) 861-6741 (773) 869-1234 (208) 552-7980 (800) 888-8583 (888) 229-4172 (978) 635-8282 (978) 635-8200 (800) 922-9348 (805) 376-9200 (905) 305-6535 www.wacom.com www.xircom.com www.spss.com www.sun.com/canada www.symantec.com www.targus.com www.toshiba.ca www.tripplite.com www.umax.com www.viewsonic.com www.visioneer.com www.smartdisk.com www.smc.com www.sonnettech.com www.sony.com
Tape Support Technical Support Technical Support Computing Products Support Consumer Electronics Support SonyCare Extended Service Product Support Technical Support Product Support Technical Information Warranty Support Customer Support Technical Support Warranty Information Technical Support Technical Support Product Return Information Customer Support Customer Support Warranty Information & RMA numbers