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OKI MC560Okidata 91663901 MC560 LASERPR Col P/C/S/F 32PPM 1 DIG/PEN 120V


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Brand: OKIDATA
Part Number: 91663901
UPC: 051851184074


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Loading paper.19 Cassette tray.19 Multi purpose tray.21 Configuring your machine. Minimum configuration requirements. Pre-configuration information. General. Fax set up. Network set up. Internet communication features. Configuration.from the web page.from the management utility.from the scanner control panel. Specifying the administrative settings. Contents of each printer menu. Explanation of filing protocols. Setting the fax facility. Initial set up. Advanced set up. Operation. Loading document(s) for copying. Placing document(s) in the ADF. Placing document(s) on the glass.22.22.22.22.22.22.25.26.26.27.27.33.34.47.50.50.50

.55.55.55.56

Contents > 4
Sending document(s) via e-mail. Basic operation. Advanced operation. Sending document(s) to a file server. Copying. Basic operation. Advanced operation. Faxing. Basic operation. Advanced operation. Cancel fax jobs. Fax job reports. Scanning. Scanner operation. A look at the user interface. Using the basic features. Other tools.
.57.57.58.60.61.61.61.65.65.66.70.70.71.71.72.73.78
Maintenance. Consumable life expectancy. Consumable order details. Replacing consumable items. Toner cartridge replacement. Image drum replacement. Transfer belt replacement. Fuser replacement. Cleaning..the ADF.the document glass.the LED head. Installing upgrades. Order codes. Duplex unit. Memory upgrade. Hard disk drive. Additional paper tray. Storage cabinet. Adjusting windows printer drivers. PCL driver. Postscript driver. Troubleshooting. Clearing paper jams. In the ADF. In the printer. Fax problem checklist. LCD message list. Information and warning messages. Error messages. Error messages during Networking. Error messages during E-mailing. Error messages during Filing.
.79.79.80.81.81.84.87.89.91.91.92.92.94.94.94.95.97.98.98.99.99.99
.100. 100. 100. 100. 106. 108. 108. 112. 119. 119. 121
Specifications.123 Index.128 Oki contact details.129

Contents > 5

NOTES, CAUTIONS AND WARNINGS
NOTE A note provides additional information to supplement the main text.

CAUTION!

A caution provides additional information which, if ignored, may result in equipment malfunction or damage.

WARNING!

A warning provides additional information which, if ignored, may result in a risk of personal injury. For the protection of your product, and in order to ensure that you benefit from its full functionality, this model has been designed to operate only with genuine original toner cartridges. Any other toner cartridge may not operate at all, even if it is described as compatible, and if it does work, your product's performance and print quality may be degraded. Use of non-genuine products may invalidate your warranty. Specifications subject to change without notice. All trademarks acknowledged.

> >

Introduction > 7

> > > >

Multiple Pages Sending - With the Auto Document Feeder (ADF), the MFP allows a stack of up to 50 page document(s) to be continuously scanned. Faxing - An intuitive control panel, makes direct faxing fast and easy. Advanced fax transmission and reception, including delayed transmissions, sending to multiple locations and polling. Address Book/Phone Book/Profiles Managing - This provides a convenient way to manage all the e-mail addresses, fax numbers and profiles (filing destinations). Simply typing the machine's IP address in the URL field of your browser will prompt the MFP web page. This web page allows you to create up to 300 e-mail addresses, 200 fax numbers and several filing destinations to manage your document. Internal hard disk drive for storage of overlays, macros and downloadable fonts, and automatic collation of multiple copies of multi page documents. Additional memory, to allow printing of more complex pages. Additional paper tray for loading a further 530 sheets to minimise operator intervention, or different paper stocks for letterhead stationery, alternative paper sizes or other print media. Automatic two-sided (duplex) printing for economical use of paper and compact printing of larger documents. Storage cabinet.
The following optional features are available: > > >

Introduction > 8

ABOUT THIS GUIDE
NOTE Images used in this manual may include optional features that your MFP does not have installed.
This guide is part of a suite of online and printed documentation provided to help you become familiar with your product and to make the best use of its many powerful features. The documentation is summarised below for reference and is found on the manuals DVD unless indicated otherwise: > Installation Safety booklet: to provide information for safe use of the MFP. This is a paper document that is packaged with the MFP and should be read before setting up your MFP. > > Set-up guide: to describe how to unpack, connect and turn on your MFP. This is a paper document that is packaged with the MFP. This Users Guide: to help you to become familiar with your MFP and make the best use of its many features. Also included are guidelines for troubleshooting and maintenance to ensure that it performs at its best. Additionally, information is provided for adding optional accessories as your printing needs evolve. Printing Guide: helps you become familiar with the many features of the driver software supplied with your product. Security Guide: helps you become familiar with your products security features. Installation Guides: accompany consumable items and optional accessories to describe how to install them. These are paper documents that are packaged with the consumables and optional accessories. > On-line Help: on-line information accessible from the printer driver and utility software.

MFP overview > 12

THE CONTROL PANEL

COPY AND DIALLING AREA

1. Zoom Used to increase or decrease scaling in 1% increments up to 400% and down to -25%. A further choice of scaling can be made from preset percentages. 2. One-touch keypad 3. Keypad Provides one-touch dialling of your most often used or favourite fax numbers. Alpha/numerical keys: used to enter copy quantity, fax number or e-mail address. Redial key: used to manually resend a fax. Clear key: used to delete entry from the LCD panel. Pause key: used to insert a - within a fax number if dialling an extension.

LCD AND FUNCTION AREA

4. Copy Count 5. Copy Mode 6. Send Mode 7. Fax Mode 8. Additional Settings Indicates the number of copies selected. Used to select Copy mode (also the default working mode). Used to select Send mode. Used to select Fax mode. Used to execute additional settings of Copy and Send modes. (The settings are available only for three minutes. After three minutes, the settings will automatically return to the default value). Used to move the cursor in the LCD up/down/left/ right. The up/down keys are used to switch function indication. Used to select and confirm current setting selections. Used to cancel selections and go back to the top level of the setting. The key is also used to cancel any previous input. Used to indicate the stored FTP address for the Send function. This key is only available in the Send mode. Used to indicate the stored E-mail addresses for the Send function. Also used to indicate the stored Fax numbers for the fax function. Press once to view speed dial numbers, press twice to view group dial numbers.
9. Up/Down/Left/Right Keys 10. OK 11. Return

12. FTP Address

13. Address book

MFP overview > 13

START AND OTHER KEYS
14. Menu 15. Reset 16. Power save 17. Power LEDs > Power > Alarm > Sleep 18. Mono 19. Colour 20. Stop Illuminates to indicate power on and ready. Illuminates to indicate error condition. Illuminates to indicate power save mode. Select to send or copy document(s) in monochrome. Select to send or copy in colour. Select to stop all operation (LCD indication shifts to stand-by screen for each function). Does not effect settings. Select to access the menu to set up the MFP. Select to change the scanner to the factory default settings. Press once to go to sleep mode (continuous press is invalid).

MPT Mediaweight

Selects the media weight to be fed from the multi purpose tray.
Unit Of Measure X-Dimension
Selects the unit of measure for the next two items. Selects the width of paper defined by the CUSTOM settings referred to in the foregoing PAPER SIZE settings. Selects the length of paper defined by the Custom settings referred to in the foregoing PAPER SIZE settings. Note that media of up to 1200mm in length can be fed from the multi purpose tray for banner printing.

Y-Dimension

Configuring your machine. > 39

Colour menu

Density Control

AUTO MANUAL

If set to AUTO, image density will be automatically adjusted at power on, when a new image drum or toner cartridge is installed, and at intervals of 100, 300 and 500 drum counts. If a 500 drum count interval occurs during a print job it will occur at the end of that job, and will take up to 55 seconds. If set to manual, this adjustment will only be performed when initiated by the next menu item. Selecting this will perform the auto density set up immediately. Selecting this item prints the colour tuning pattern to help you adjust the colour balance. Adjusts image density for each colour component (cyan, magenta, yellow and black). Normal setting is 0.
Adjust Density Colour Tuning C Highlight C Mid-Tone C Dark M Highlight M Mid-Tone M Dark Y Highlight Y Mid-Tone Y Dark K Highlight K Mid-Tone K Dark C Darkness M Darkness Y Darkness K Darkness Ajst Registration
EXECUTE PRINT PATTERN -3~0~+3 -3~0~+3 -3~0~+3 -3~0~+3 -3~0~+3 -3~0~+3 -3~0~+3 -3~0~+3 -3~0~+3 -3~0~+3 -3~0~+3 -3~0~+3 -3~0~+3 -3~0~+3 -3~0~+3 -3~0~+3 EXECUTE
Adjusts darkness of each colour component (cyan, magenta, yellow and black). Normal setting is 0.
Performs automatic colour registration adjustment. Normally this is done on power on and when the top cover is opened and then closed. This process accurately aligns the cyan, magenta and yellow images to the black image. Performs fine adjustment of image timing in relation to the black image component.
C Reg Fine Ajst M Reg Fine Ajst Y Reg Fine Ajst Ink Simulation
-3~0~+3 -3~0~+3 -3~0~+3 OFF SWOP EUROSCALE JAPAN LOW MEDIUM HIGH DISABLE ENABLE ON/OFF
Selects from a range of industry standard colour swatches.
Selects limitation to the toner layer thickness. If paper curl occurs in dark printing, selecting MEDIUM or LOW sometimes helps reduce this curl. UCR = Under curl Removal. When enabled, black areas are produced using 100% C, M, and Y instead of black. This results in a glossier finish. Setting to OFF will simplify the conversion process of CMYK data, which will reduce the processing time. This setting is ignored when Ink Simulation function is used. PS only.

CMY 100% Density

CMYK Conversion
Configuring your machine. > 40
System configuration menu

Pow Save Time

Adjusts the idling time before the printer automatically switches into power saving mode. In this mode power consumption is reduced to a low level required to just keep the printer operating and ready to receive data. When a job is sent the MFP will require a warm-up time of up to 1 minute before printing can begin. This item selects which industry standard emulation your MFP should use. When set to AUTO, incoming data is examined and the correct emulation is automatically selected each time a print job is received. Selects PostScript data format for USB port. When ONLINE, non-critical warnings, such as requests for a different paper size, can be cleared by pressing the ON LINE button. When set to JOB, they are cleared when the print job resumes. Determines whether or not the MFP will automatically recover from a memory overflow condition. Specifies how many seconds the MFP will wait for paper to be fed before cancelling the job. Specifies how many seconds the MFP will wait when received data pauses before forcing a page eject. In PostScript Emulation mode the job will be cancelled if timeout occurs. Specifies whether the MFP should continue printing even after a low toner condition is detected. Specifies whether the MFP should perform jam recovery after a paper jam has occurred. If ON, the MFP will attempt to print again any pages lost due to a paper jam once the jam has been cleared. If ON, the MFP will print error details when a PostScript Emulation error occurs.

Personality

AUTO EMULATION PCL IBM PPR III XL EPSON FX PS3 EMULATION RAW ASCII ONLINE JOB
USB PS Protocol Clrable Warning

Auto Continue

ON/OFF

Manual Timeout

OFF 30 sec 60 sec 5~40~300 OFF

Wait Timeout

Low Toner

CONTINUE STOP ON/OFF

Jam Recovery

Error Report

Configuring your machine. > 41

PCL emulation

PLACING DOCUMENT(S) IN THE ADF
Before using the ADF, please make sure that your paper meets the following specifications: > > > > > > Document(s) can range in size from 4.5 x 5.5 inches (114.3 x 139.7mm) to 8.5 x 14 inches (215.9 x 355.6mm). Document(s) can range in weight from 16 to 28 lbs (0.002" to 0.006"). Document(s) should be square or rectangular and in good condition (not fragile or worn). Document(s) should be free of curl, wrinkle, tears, wet ink, or punch holes. Document(s) should be free of staples, paper clips, paper sticky notes. Keep the glass clean and without any documents left on it.
NOTE To transmit irregular types of document(s), place the document(s) on the glass or make a copy first and then transmit the copy instead.
If you have multiple pages, fan the pages to avoid paper jams. The ADF holds up to 50 pages at one time.
Place the document with the text face UP in the ADF and make sure that the top of each page is fed in first.

Operation > 55

Adjust the Paper Guides (1) to centre the document in the ADF.
PLACING DOCUMENT(S) ON THE GLASS
1. 2. Open the document cover. Place your document with the text face DOWN on the glass and align it to the upperleft corner.
Close the document cover.

Operation > 56

SENDING DOCUMENT(S) VIA E-MAIL

BASIC OPERATION

Using the local address book
1. 2. 3. Place your document(s) with text face UP in the ADF or face DOWN on the glass (as described above). Press Send Mode (1) on the control panel. The e-mail screen will appear. In the To field, enter the destination e-mail address from the Address Book by pressing Address Book (2). Use the UP and DOWN arrows (3) to select multiple email addresses and press the OK button (4). Or for a fast operation, you may simply type the initial letter of the e-mail address using the keypad (8). Press Return (5) to return to the e-mail main screen. Enter the subject of your e-mail. If not entered, Default Subj. will be displayed. Enter or select CC and BCC address(es), if necessary. Press the Mono button (6) to send your document(s) in black and white, or the Colour button (7) to send your document(s) in colour.

4. 5. 6.

Using the LDAP search
NOTE LDAP authentication must be enabled by the administrator before you can use this feature.

1. 2. 3. 4. 5.

Place your document(s) with text face UP in the ADF or face DOWN on the glass (as described above). Press Send Mode (1) on the control panel. The e-mail screen will appear. Press Address Book (2) to display the address search options. Press the DOWN arrow (3) to navigate to the LDAP SEARCH option and then press the OK button (4) to select. Using the keypad (8) enter your search details and press the OK button (4) to proceed.
NOTE You can search for a name and/or e-mail address. If you enter both a name and an e-mail address then the search will be executed using both parameters. If you enter only one parameter (name or e-mail address), then the search will be executed using only that parameter.

Paper Supply

Input Tray

Changing scaling

The machine is preset to 100% scaling. If you wish to reduce or enlarge your original, you can apply this feature to enlarge up to 400% or reduce down to 25%. To reduce or enlarge the original document: 1. 2. Press Copy Mode (1) on the Control panel to prompt the Copy screen. Press the Select (4) button to choose a preset value from 100%, 25%, 50%, 70%, 141%, 200% and 98% (fit to page). Alternatively, continue to press the Select (4) button until the 25%-> 400% LED is illuminated, then press the %+ (2) or %- (3) button to enlarge or reduce your document in 1% increments.
NOTE 1. Press and hold the %+ or %- button to enlarge or reduce your document in 10% increments. 2. After you have completed copying the machine will automatically return to the preset scale.

Operation > 63

Improving copy quality
The machine is preset to Speed. If required, you can change to Text or Photo to improve the copy quality. To change copy quality: 1. 2. 3. 4. Press the Copy Mode button on the control panel to prompt the Copy screen. Press the Additional Settings button. Using the UP arrow, navigate to the Quality setting and press OK. Select Text or Photo and press OK.
NOTE After you have completed your copying, the machine will automatically return to the preset document quality.

Adjusting density

The machine is preset to the Normal level of density. If your original document comes with a lighter or darker contrast, you can improve the quality by using the Adjusting Density feature. To change density: 1. 2. 3. 4. Press the Copy Mode button on the panel to prompt the Copy screen. Press the Additional Settings button. Using the UP arrow, navigate to the Density setting and press OK. Select the required density and press OK.
NOTE After you have completed your copying, the machine will automatically return to the preset value.

Increasing copy count

The machine is preset to a copy count of 1. If you wish to increase the number of copies, select the number of copies with the numeric keypad. To increase the copy count: 1. 2. Press the Copy Mode button on the control panel to prompt the Copy screen. Enter number of copies required with the numeric keypad. The LCD display will confirm the copy count selected.

Operation > 64

FAXING

Searching the phone book

To search the contents of the phone book: 1. 2. 3. 4. Press the Fax Mode button (1) on the control panel to prompt the Fax screen. Press the Address Book button (2). Using the UP/DOWN arrow keys (3) navigate through the resulting list, and press OK to select an entry. Press Return to finish selecting and return to the previous screen.

NOTE After you have completed your fax operation, the machine will automatically return to the preset value.

Document size

The machine is preset to A4 size. To change document size: 1. 2. 3. 4. 5. Press the Fax Mode button on the control panel to prompt the Fax screen. Press the Additional Settings button. Using the DOWN arrow key, navigate to the Doc Size setting and press OK. Select the required size setting and press OK. Press Return to exit the menu and return to the fax screen.

Operation > 67

Delayed send
The delayed send function allows you to fax documents at a specific date and time. To set the fax to delay send: 1. 2. 3. 4. 5. 6. 7. Place your document(s) with text face UP in the ADF or face DOWN on the glass. Press the Fax Mode button on the control panel to prompt the Fax screen. Press the Additional Settings button. Using the DOWN arrow key, navigate to the Delayed Send setting and press OK. Enter the required send date and time and press OK. Press Return to exit the menu and return to the fax screen. Press Mono to scan and store your document ready for sending at the specified time.

Manual feed

If you need to send multiple sets of documents from the ADF or flatbed, enable the Manual Feed option. To set the fax to manual feed: 1. 2. 3. 4. 5. 6. 7. Place your document(s) with text face UP in the ADF or face DOWN on the glass. Press the Fax Mode button on the control panel to prompt the Fax screen. Press the Additional Settings button. Using the DOWN arrow key, navigate to the Manual Feed setting and press OK. Select ON and press OK. Press Return to exit the menu and return to the fax screen. Press Mono to start scanning the first document. Once the current scanning operation is complete, the LCD will display To scan another page press select/OK. If you have further documents to scan press OK to continue scanning or press Mono to continue sending the fax.

Polling receive

Polling is a process in which documents are loaded into a machine, and the machine is then set to wait for a call from a remote location before faxing. If the remote machine is set to hold data in memory for transmission to a local machine when contacted, the procedure is called polling receive. To set the fax to poll receive: 1. 2. 3. 4. 5. 6. 7. Press the Fax Mode button on the control panel to prompt the Fax screen. Press the Additional Settings button. Using the DOWN arrow key, navigate to the Polling Receive setting and press OK. Select ON and press OK. Press Return to exit the menu and return to the fax screen. Enter the desired location using the Speed Dial keys or the numeric keypad. Press Mono to begin polling.

Static sensitive devices, handle with care.
The MFP contains four image drums: cyan, magenta, yellow and black. 1. Gently raise the scanner.
If the MFP has been powered on, the fuser will be hot. This area is clearly labelled. Do not touch.

Maintenance > 84

Holding it by its top centre, lift the image drum, complete with its toner cartridge, up and out of the MFP.
Put the cartridge down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface.
The green image drum surface at the base of the cartridge is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes. If the drum unit needs to be out of the MFP for longer than this, please wrap the cartridge inside a black plastic bag to keep it away from light. Never expose the drum to direct sunlight or very bright room lighting. 6. With the coloured toner release lever (1) to the right, pull the lever towards you. This will release the bond between the toner cartridge and the image drum cartridge.
Lift the right-hand end of the cartridge and then draw the cartridge to the right to release the left-hand end as shown, and withdraw the toner cartridge out of the

Maintenance > 85

image drum cartridge. Place the cartridge on a piece of paper to avoid marking your furniture.
Take the new image drum cartridge out of its packaging and place it on the piece of paper where the old cartridge was placed. Keep it the same way round as the old unit. Pack the old cartridge inside the packaging material for disposal. Place the toner cartridge onto the new image drum cartridge as shown. Push the left end in first, and then lower the right end in. (It is not necessary to fit a new toner cartridge at this time unless the remaining toner level is very low.)
Push the coloured release lever (1) away from you to lock the toner cartridge onto the new image drum unit and release toner into it.
Holding the complete assembly by its top centre, lower it into place in the MFP, locating the pegs at each end into their slots in the sides of the MFP cavity.

Maintenance > 86

NOTE If you need to return or transport this product for any reason, please make sure you remove the image drum unit beforehand and place in the bag provided. This is to avoid toner spillage.
TRANSFER BELT REPLACEMENT
The belt unit is located under the four image drums. This unit requires replacement approximately every 60,000 pages. Switch off the MFP and allow the fuser to cool for about 10 minutes before opening the cover. 1. Gently raise the scanner.

Maintenance > 87

Note the positions of the four cartridges. It is essential that they go back in the same order
Lift each of the image drum units out of the MFP and place them in a safe place away from direct sources of heat and light.

Switch the MFP on and wait for it to warm up (about 1 minute). Print a menu map (refer to Information menu on page 34). Examine the first page of the menu map. Near the top of the page, between the two horizontal lines, you will see the current MFP configuration. This list should indicate that the duplex unit is now installed. All that remains is to adjust the Windows printer driver to make full use of the new features. See Adjusting windows printer drivers on page 99.
Installing upgrades > 94

MEMORY UPGRADE

This section explains how to install additional RAM memory into your MFP as a memory upgrade. The model comes equipped with 256MB of main memory.This can be upgraded with an additional memory board containing either 256MB or 512MB, giving a total memory capacity of either 512MB or 768MB maximum. 1. 2. Switch the MFP off and disconnect the AC power cable. Pull open the access panel on the side of the machine.
Carefully remove the new memory board from its wrapping. Try to handle the board only by its short edges, avoiding contact with any metal parts as far as possible. In particular, avoid touching the edge connector. Notice that the memory board has a small cutout in the edge connector, which is closer to one end than the other.
Identify the RAM expansion slot (1) in the machine. Hold the new memory board by its short edges, so that the edge connector faces in towards the RAM expansion slot, and the small cutout is closer to the bottom of the machine. Gently push the board into the RAM expansion slot until it latches in and will not go any further.
Installing upgrades > 95
Close the access panel, pressing firmly at top to latch it closed.

9. 10. 11.

Reconnect the AC power cable and switch the MFP on. When the MFP is ready, print a menu map (refer to Information menu on page 34). Examine the first page of the menu map. Near the top of the page, between the two horizontal lines, you will see the current MFP configuration. This list contains the figure for total memory size. This should indicate the total memory now installed, which should be the size of memory board you have installed plus 256MB.

Troubleshooting > 107

LCD MESSAGE LIST
NOTE 1. <%color%> = Y, M, C or K. 2. <%tray%> = Tray 1, Tray 2 or MP Tray. 3. <%job_cancel%> = Log buffer full, job rejected invalid ID or job rejected. 4. mmm = the setup of paper supply. 5. ppp = the setup of media type.
INFORMATION AND WARNING MESSAGES

STATUS / CODE

Initializing

MESSAGE

Check Data Rec data error <%DLCODE%>

MEANING / ACTION

<%DLCODE%> 1. Size error. 2. Check SUM error. 3. Printer model No. error. 4. DModule I/F version error. 5. FAT version error. Restart the machine. (Turn it off and on again). If the code still appears, contact your dealer.
Check Data Data write error <%DLCODE%>
An error occurs when writing NIC download data has: <%DLCODE%> 1. Memory allocation error. 2. Download file error. 3. Device free space acquirement error. 4. Device free area shortage error. 5. File write error. 6. CU-F/W mismatch error. Restart the machine. (Turn it off and on again). If the code still appears, contact your dealer.

PU flash error

Restart the machine. (Turn it off and on again). If the code still appears, contact your dealer.
Turn Off Scanner Turn On again
Program check error. Restart the machine (turn it off and on again). If the code still appears, contact your dealer.

Normal

Cancelling job (Jam)
Indicates a jam occurring when jam recovery set to Off. Remove the paper and resend the print job. (See Clearing paper jams ). If the code still appears, contact your dealer.

Troubleshooting > 108

Cancelling job (User denied)
Indicates a job being cancelled due to no print permit: 1. A job received from a user who is denied printing. 2. A colour job received from a user who is denied colour printing. Contact your network administrator for help.
Cancelling job (Buffer full)
Indicates that a job is being cancelled because the printer area where the logs are stored has been used up and also Cancel job is specified as an operation at the time of Log Full. Contact your network administrator for help.

Warning Warning

Order <%color2%> toner <%color%> waste toner full. Replace toner

Sequence error Restart scanner Command parameters not implemented Check network settings Authentication required Contact network administrator
Reboot the machine, and try later. If the error is still there, contact your nearest dealer. Check if the Device Name is valid. The Device Name can be found in Menu/General.
Contact your network administrator for further help on mail server's authentication mechanism. Choose SMTP authentication for Email security or turn off the mail server's authentication and try again.
Action not taken Check To address User not local Check To address Exceeded storage allocation Check To address
Requested action not taken: mailbox name not allowed. Check To address. Check To address. Please try again.
Requested action not taken. Check To address. Check mailbox storage allocation. Contact your network administrator for further help.
Mailbox name not allowed Check To address Transaction failed Contact network administrator Connection error Check network environment File size is too large
Requested action not taken: mailbox name not allowed. Check To address. Contact your network administrator for further help. Check network environment. Check if email attachment size is larger than the mailbox quota. File size is larger than the scan size limit allowable. Please reduce file size and retry sending.

Troubleshooting > 120

ERROR MESSAGES DURING FILING
Fail to connect FTP server Contact server administrator Unpredicted error Contact server administrator FTP login error Check login name FTP password error Check password in folder Can't enter directory Make sure privilege Can't check file Make sure privilege Can't change data transfer type Contact server administrator Store file error Make sure privilege Insufficient storage space in system Contact server administrator File name not allowed Change file name Cant create directory Make sure privilege Network share name incorrect Check directory in folder CIFS fail to connect Check that server supports CIFS Computer name error. Make sure computer name in directory CIFS dialect negotiation fail Contact server administrator CIFS login fail Check ID & password Cant make subdirectory Check the account CIFS fail to create file Make sure you have full control privilege CIFS send data error. HTTP fail to connect Check IP & HTTP port Check Server IP and HTTP port. Make sure they are correct. Or, check whether that server supports HTTP connection. Make sure you have the privilege to store files in this position (server/directory). Check FTP server free storage space and contact your server administrator. Change file name to meet naming convention of FTP server's OS. Make sure you have the privilege to create this directory. CIFS Network share name incorrect. Check directory in profile and make sure it follows UNC, such as \\Computer\Share\directory. Check that server supports CIFS(SMB) connection. CIFS Computer name error. Make sure computer name in directory is correct. This CIFS may not support PC NETWORK PROGRAM 1.0 dialect. CIFS (User level) login fail. Check login name and password you typed and try again. CIFS (User level) can not make subdirectory. This account has not right to create new subdirectory. Make sure you have full control privilege on this network share. Make sure you have the privilege to enter this directory. FTP can't check file existed or not. Make sure you have the privilege to browse this directory. Contact your server administrator for help. Check your password and try again. Check your login name and try again.

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The MC560 mono and colour multifunction product
Order number Speed & throughput MC560n 01245202 A4 Print speed Time to first print Warm up time Processor speed 20ppm colour / 32ppm mono 11 seconds colour / 8 seconds mono 60 seconds or less from power on 500 MHz Resolution: Optical resolution up to 600 x 1200 dpi, up to 4800 dpi interpolated; Speed: 10cpm colour /20cpm mono; Colour depth: Input 48 bit, output 24 bit; Document input: 50 sheet Automatic Document Feeder, Flatbed scanner; Address book: Embedded LDAP support. Internal local address book for up to 300 entries; Scan to: E-mail, FTP, CIFS and Twain4; Format: PDF, JPEG, TIFF, M-TIFF First copy out: 23 seconds colour / 19 seconds mono; Speed: Up to 20cpm colour / 32cpm mono; Resolution: Up to 600 x 600 dpi; Reduction / Enlargement: 25-400 %; Maximum copies: 99 Connectivity: RJ11x2 (Line/Tel), Analogue, PSTN, PBX; Speed: ITU-T G3 (Super G3) 33.6 kbps, 3 seconds/page; Groups: Up to 20 groups; Fast dialling: 10 one touch dials, 200 speed dials; Broadcast: Maximum 100; Page memory: Approximately 180 pages (3MB flash memory) ProQ2400 Multi-level technology, 1200 x 600 dpi Auto Colour Balance, Photo Enhance via driver (excludes PostScript driver) Scalable: 87 PCL fonts, and 136 PostScript fonts; PCL Bitmap fonts, OCR-A/B, USPS ZIP barcode PCL5c and PCL 6 (XL3.0), PostScript 3 (emulation) Hi-Speed USB 2.0, 10/100Base TX Ethernet Windows 2000 / XP Home / XP Professional / XP Professional x64 / Server 2003 / Server 2003 x64 / Server 2008 / Server 2008 x64 / Vista (32bit) / Vista (64bit); Mac OS X Power PC 10.44 / OS X Intel 10.5.x4 802.1x wired authentication, SNMP v1, SSL3/TLS encryption, Secure Print3, Secure Erase3, Data Encryption3 Standard 256MB, Maximum 768MB Nuance PaperPort, Nuance OmniPage Template Manager 3.0, Print Control Software, Storage Device Manager, PrintSuperVision, OKI LPR, Color Swatch, Color Correct, Network Setup Tool, Web Driver Installer, Profile Assitant3 Paper capacity Paper sizes Paper weight Paper feeding Paper output Temperature/Humidity Storage Power supply Power consumption Tray 1: 300 sheets of 80gsm; Multi-purpose tray: 100 sheets of 80gsm; Optional 2nd paper tray: 530 sheets of 80gsm Tray 1: A4, A5, B5, A6; Multi-purpose tray: A4, A5, B5, A6, CD Solutions media, labels, business cards, banners up to 1200mm Optional 2nd paper tray: A4, A5, B5, A6; Duplex: A4, A5, B5, Custom size: 148mm x 210mm - 215.9mm x 355.6mm Tray 1: 64-120gsm; Optional 2nd paper tray: 64-176gsm; Multi-purpose tray: 75-203gsm; Duplex: 75-105gsm 50 sheet Automatic Document Feeder as standard 250 sheets face down, 100 sheets face up 10C to 32C / 20% to 80% RH non-condensing -10C to 43C / 10% to 90% RH non-condensing Single phase 220240VAC, frequency 50/60Hz +/- 2% Typical 490W, Peak 1200W, Standby 110W, Power Save below 27W Operating: up to 59.5dB(A), Standby: 37dB(A) 670 x 500 x 600mm 670 x 500 x 621mm Approx 37kg Approx 40kg Maximum: 60,000 pages/month; Average: 1,500 - 5,000 pages/month Pan European 1 year on-site o (43347502) o 256MB (01182901), 512MB (01182902) o 40GB (01184501) o (43347609) o (09004619) MC560dn 01262702
Copy Fax Print quality Typefaces Compatibility Resolution Enhancements Printer fonts Printer languages Connectivity OS Compatibility1 Security RAM
Memory Document managment Utility Suite1 (Windows only) Paper handling
Operating conditions Power requirements Noise level Dimensions (HxWxD) Weight2 Duty cycle Warranty Accessories
Printer duty Duplex unit Memory Hard Disk Drive 2nd paper tray Cabinet
o Optional (Order number), Standard
Check local OKI Printing Solutions website for latest driver releases & OS Compatibility Includes all consumables Hard Disk Drive required 4 Mac support is limited to: Twain scanning with USB 2.0 connection to compatible third party applications supporting Twain; Printing using USB or TCP/IP connections

Consumables

2009 Oki Europe Ltd. Oki Printing Solutions is the trading name of Oki Europe Ltd. Version 2.0 03/2009.
For the protection of your printer, and in order to ensure that you benefit from its full functionality, this model has been designed to operate only with genuine OKI Printing Solutions toner cartridges. These can be identified by the OKI trademark. Any other toner cartridge may not operate at all, even if it is described as compatible, and if it does work, your printers performance and print quality may be degraded.
Description Toners* Image drum** Transfer belt Fuser unit
Life (pages) 6,000 colour 8,000 mono 20,000 60,000 60,000
Order Numbers Cyan: 43865723 Yellow: 43865721 Cyan: 43870023 Yellow: 43363203
Magenta: 43865722 Black 43865724 Magenta: 43870022 Black: 43870024
* All toners: A4 pages @ 5%. Shipped with 1,500 pages @ 5% ** All drums: average life for general office printing. Specification subject to change without notice. All trademarks acknowledged.

Oki Systems (UK) Ltd. 550 Dundee Road, Slough Berkshire, SL1 4LE United Kingdom T +44(0) F +44(0) 1753 819899
www.okiprintingsolutions.co.uk

MC560 Specifications

Delivering versatility and efficiency for the demanding workgroup
The MC560 is the ideal office support system for the small office or busy workgroup. At 32 pages per minute (ppm) in mono and 20ppm in colour this truly multifunctional product will print, scan, copy and fax, delivering exceptional quality with outstanding economies and efficiencies. Super G3 faxing takes care of communications while PCL/PostScript and standard networking makes system integration quick and easy. Dual access allows documents to be faxed or scanned, even when the machine is busy, then emailed or digitally archived. Award winning PaperPort Software, supplied free in the box further enhances the functionality of the MC560 providing full editing and document management.
An extra paper tray increasing the printers paper handling to 930 pages, a duplex unit for economic double-sided printing and additional memory, are optional accessories that can be added to the MC560 to suit your ever changing and growing business needs. Fast, reliable and highly versatile the high performance MC560 keeps efficiency levels high and running costs low. For a complete list of functions and utilities refer to the product specification table overleaf.
MC560n network ready MC560dn network ready and duplex (400 sheets in total) MC560 n/dn with optional 2nd tray (930 sheets in total) MC560 n/dn with optional 2nd tray and cabinet (930 sheets in total)

 

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