Operating Instructions IC Recorder

Model No.

RR-US470 RR-US450 RR-US430
If you have any questions contact The illustration shows RR-US470.
In the U.S.A.:1-800-211-PANA(7262) In Canada:1-800-561-5505

Dear customer

Thank you for purchasing this product. For optimum perfor mance and safety, please read these instructions carefully. Before connecting, operating or adjusting this product, please read the instructions completely. Please keep this manual for future reference.

For U.S.A. only

The warranty can be found on pages 40 and 41.

For Canada only

The warranty can be found on pages 42 and 43.

RQT8824-P

Instruction flow chart
Instruction flow chart Recording

This unit

The correct instruction manual you should refer to
For IC Recorder operation For instructions on connecting IC Recorder to a computer, installing instructions etc

Playback

Connecting IC Recorder to a computer for editing/saving

USB cable (included)

These Operating Instructions
Dictation cord (included for RR-US470)

RQT8824

For Voice Editing instructions

Computer

* Playback voice recording on computer * Save on computer (backup) * Edit voice recording etc.
Voice Editing Ver. 2.0 Operating Instructions (PDF file)

Table of contents

Point 1 when finished, switch Hold on.. Recordings become audio files Point 2 and the files are stored in folders. Point 3 that best suits the situation.. Part names... How to use the quick search dial.. List of menus.. Setting the time.. Canceling the operation beep..
Choose a recording method Before operating, switch Hold off,
Other playing methods. 17
Searching points for listening (fast forward and fast backward).. Changing the playback speed. Playing files successively.. Listening with earphones.. 18 18

Organizing files.. 19

Advanced use

Security functions.. 20

Security functions of this unit.. Folder S and password.. Setting the password.. Playback using the password.. When you forget the password.. 21
Deleting... 19 Moving.. 19 Lock (file protection)... 19

Basic use

Recording... 12
Meeting recording.. Display during recording.. Dictation recording.. Stop and pause.. Confirming the remaining time. 15 15
Recording to / from a cassette tape. 22 Using the unit with a computer.. Troubleshooting guide.. Specifications... Maintenance.. Care and use... Product service.. Limited Warranty (ONLY FOR U.S.A.). Limited Warranty (ONLY FOR CANADA).

Reference

Other recording methods.. 14
Zoom recording (recording target voice clearly). Recording through an external microphone.. Listening to the recording in progress. Preventing unnecessary recording (VAS). Timer recording...

Preparation

Instruction flow chart.. Supplied accessories.. Inserting batteries.. Before use..

Playing... 5

While a file is being played * Adjusting the volume... 16 * Moving forward/moving backward. 16 * Making recorded sounds easier to catch (reducing noise). 16
Supplied accessories Inserting batteries
Please check and identify the supplied accessories. Use numbers indicated in parentheses when asking for replacement parts. (Product numbers correct as of December 2006. These may be subject to change.) For the U.S.A.

RR-US470 RR-US450

AAA (LR03) batteries (not included) Make sure the batteries face the right directions.

For Canada

1 CD-ROM (Voice Editing Ver.2.0 Premium Edition)

RR-US430

2 CD-ROM (Voice Editing Ver.2.0 Premium Edition)
1 CD-ROM (Voice Editing Ver.2.0 Standard Edition)

RR-US470

1 Dictation cord [K2KC2CB00001]

All models

* Replace the batteries within 30 seconds to preserve the settings. (Recordings remain intact.) * The clock, however, will stop until the batteries have been inserted. * If rechargeable batteries are to be used, rechargeable batteries manufactured by Panasonic are recommended. * When batteries are inserted, flashes on the display. Set Hold off ( page 5) and set the time ( page 11). (Displayed during recording/playback)

To record a low-level sound source Place the unit on a desk etc. closer to the source.
Use L microphone sensitivity for close proximity hand-held recording.
Meeting recording settings (no zoom recording for RR-US430)
Microphone sensitivity Zoom recording [ON] H (Far) A lesson, lecture L (Near) A meeting held in a small room An interview during a meeting [OFF] A normal meeting

Recording mode

HQ (high quality)/ FQ (fine quality)/ SP (standard play)

DICTATION RECORDING

As the dictation recording settings are all factory-set, dictation can be recorded quickly and simply. Use this mode when computer voice recognition software is to be used. Microphone sensitivity Dictation Recording level (fixed) Recording mode HQ (high quality) (fixed)
Dictation recording settings

MEETING RECORDING

Part names

9 bk bl bm

1Built-in microphone 2Recording indicator 3Record/ pause 4Stop 5Zoom Not on RR-US430 6Display 7Folder/menu 8Erase 9Quick search dial bkHold

M (PLUG IC IN POWE R)

(during recording)
Microphone sensitivity Recording mode Recording level Battery indicator Folder File

Display

Recording elapsed time blSpeaker bmUSB jack bnExternal microphone jack boHeadphone/ earphone jack bpZoom microphone (dented area)

Not on RR-US430

bqBattery cover
How to use the quick search dial

Basic operations

A: Dial: Turn the dial to right or left to select an item.

In this manual

A:Turn [ ].
B:Press [q/ g] to confirm. B: Joystick: Press to confirm the item. *Avoid pressing too much when you turn the quick search dial.
Joystick operations (see above B for the conrming operation)
Playback ( pages 16 and 17) Password entry ( pages 20 and 21) You can also select items by tilting the joystick. This manual explains dial operations in most sections.
C: Tilt the stick to left and right. Volume control D: Tilt the stick up and down.
C: Tilt the joystick to p / o
D: Tilt the joystick to [ / ]

List of menus

FOLDER

STOP REC/PAUSE

1 Press and hold [ FOLDER/ MENU] for 1 second or longer (while stopped) to display menus. 2 Turn [ ] and press [q/ g] to confirm. Press [STOP] to stop an operation midway/cancel the setting. If an operation is not started within 60 seconds, unfinished settings are canceled. Recording mode ( page 12)
Microphone sensitivity ( page 12)

Security page 20)

Lock 2 page 19)
Timer recording ( page 15)

(PLUG IN POW ER)

g Listening to the recording in progress
Connect earphones (not included). (Sounds are monaural.) Plug type: 3.5 mm (1/8 in.) mini plug * The volume is fixed for recording.
g Preventing unnecessary recording (VAS: Voice Activated System)
Recording is automatically paused if there is no sound for more than 3 seconds.
Press and hold [ FOLDER/ MENU] for 1 second or longer.
1Turn [ ] and press [q/ g] to confirm. 2Press [STOP].

g Timer recording

1 Display 2 Select the menu
Timer recording can be set to make 1 recording at a specified time. After setting the timer, you can keep the unit on standby by setting hold on ( page 5). Preparation: Select the folder to be recorded to and the recording settings ( page 12).

3 Select 4 Set the time

Turn [ ] and 1Start time press [q/ g] to Turn [ ] and confirm. press [q/ g] to confirm. 2Finish time Turn [ ] and press [q/ g] to confirm.
Yo u c a n s t o p timer recording in progress, but you cannot bring it to a pause. * To confirm the recording start and finish time, perform step 2. * To cancel the timer, select in step 3. * To close the menu, press [STOP].

1 Display 2 the menu

Select
Turn the function off when recording important files.
( page 12) * To turn the function off, select flashes in step 3. when the VAS function is active.
Playing 1 Select the folder

[/] p/o

HOLD ERASE FOLDER ZOOM STOP REC/PAUSE

2 Select the file

Turn [ ]. *Af ter selection, information at the time of recording is displayed.

3 Play

Press [q/ g].

Each time you press

g While a file is being played
* When you press [q/ g] again, playback pauses. Press once more to resume playback.
Adjusting the volume Tilt the joystick to [[ / ]]. (Volume range is 0 to 20. Factory setting is 13.) Moving forward Tilt the joystick to [o]. Tilt and hold to search ( page 17). Moving backward Tilt the joystick to [p]. Tilt it twice to play the previous file. (Tilting once starts the playback of the previous file when it has been playing for less than 3 seconds.) Tilt and hold to search ( page 17). Making recorded sounds easier to catch (reducing noise) 1Press [ FOLDER/ MENU] while playing. 2Turn [ ] to select ( flashes when selected) and press [q/g] to confirm. 3Turn [ ] to select and press [q/g] to confirm. *To cancel, select in step 3.

Other playing methods

g Searching points for listening (fast forward and fast backward)
Quick search Turn [ ] while playing. * You can search forward/backward quickly without sound (except the operation beep). * The fast forward and fast backward speed changes according to the dial turning speed. * To return to normal playback, stop turning. Slow search While playing, tilt the joystick to [p / o] and hold it in the position for 1 second or longer. * You can search slowly with sound. * To return to normal playback, release your finger.
g Changing the playback speed
Press [ FOLDER/ MENU] while playing.
Playback is available at 5 different speeds. The playback speed rises as the flashing bars move right. The illustration shows the display for the normal speed playback. Tu r n [ ] to select SPEED (SPEED flashes when selected), press [q / g ] to confirm, and then turn [ ] to select the playback speed. The unit performs playback at the selected speed. * The bar flashes when listening at a playback speed other than normal. * To return to the normal playback speed, move the flashing bars to the center in the way instructed at left.
When playing back at the double speed
g Playing files successively
Files stored in the same folder are played successively.

Display the menu

Select ALL
* The unit plays all files in order from the selected one to the last one. * When the last file finishes, playback stops automatically. * Press [STOP] twice to stop successive play midway. * To cancel, select in step 3.
g Listening with earphones
Insert securely Connect earphones (not included). (Sounds are monaural.) Plug type: 3.5 mm (1/8 in.) mini plug * The speaker is automatically turned off when earphones are used.

(PLUGI

Organizing files
g Deleting (a file/ all files in a folder/ all folders except S/ all folders) Display Select a file or folder
Press and hold [ERASE] for 1 second or longer. When a file is deleted. Selecting All files in All folders All folders Deleted files cannot be recovered. a file a folder except S * Protected les cannot be deleted. g Moving Preparation: Play the file to be moved ( page 16). Files can be moved both Display Select the destination folder Move ways among folders A, B the moving Press and hold Turn [ ]. and C. menu [q/g] for 1 second Files can be moved from Press and hold or longer. Destination folder folder M to folders A, B, C [ FOLDER/ Play will stop and the Number of files in and S, but files cannot be MENU] for 1 file is moved to the end the destination folder moved to folder M. second on longer. of the selected folder. Preparation: Select a folder containing a file to protect. g Lock (file protection) Turn [ ].

Initialize the password by taking the steps below. 1Release all locks set on files in folder S ( page 19). 2Delete all files in folder S. (Deleted files cannot be recovered.) 3Enter the security menu and set the password as .
How folder S is displayed
Password is not set Password is set During password entry/ password release/playback Password release to end in 10 seconds
This security function is only to limit a playback function for files by password, not by encryption. We do not guarantee any kind of loss in case your password gets broken up.
* You can also keep the files in folder S and just delete the password. Connect this unit to a computer and use the computer to delete the password. (See Voice Editing Ver.2.0 Operating Instructions (PDF file).)
Recording to / from a cassette tape
Read the operating instructions for the connected equipment.
g Recording to a cassette tape recorder etc.
Select the file to copy and play Audio cable (not included) Monaural mini plug Monaural mini plug Stereo mini plug Monaural mini plug Stereo MIC jack Monaural MIC jack Record
Audio cable (not included)
g Recording from a cassette tape recorder etc.
Start playing Audio cable (not included) Stereo mini plug Monaural mini plug Monaural mini plug Monaural mini plug

Record Press [REC/PAUSE]

Headphone jack
* The recorded sound may differ from the original recording. * Adjust the recording volume on the source to the desired level.
Using the unit with a computer
* Voice Editing Ver. 2.0 Premium Edition (hereinafter ) is included for RR-US470 and RR-US450. * Voice Editing Ver. 2.0 Standard Edition (hereinafter ) is included for RR-US430. * There are 2 CD-ROMs for for Canada. for the U.S.A. and for both countries occupy 1 CD-ROM only.
Installing Voice Editing 1Start Windows. 2Insert the included CD-ROM (or CD-ROM #1) into your computers CD-ROM drive.
The program installer starts automatically. When the installer does not automatically start (1) From the Start menu click Run. (2) Type :\Launcher\VEdV1Launcher.exe and click OK. is the CD-ROM drive ID. Installation starts. Follow on-screen instructions for any subsequent operations. For the U.S.A. For Canada The voice recognition engine and text to speech/translation engine should start installing while Voice Editing is being installed. (Alternatively, you can install them afterwards.) For Canada Change the CD-ROM #1 for #2 according to the message that will appear in the middle of installation. Installation continues automatically. Change the CD-ROM #2 for #1 according to the message that will appear when the installation of #2 is complete. Selecting Yes, I want to restart my computer now automatically re-starts the computer and completes installation.

3Click Voice Editing Ver. 2.0.
4Click Finish from the InstallShield Wizard Complete screen.

Advanced use / Reference

Connecting this unit to a computer with the USB cable
You cannot operate the unit while it is connected to a computer. Do not use any other USB connection cables except the supplied one.

Slanted

Align the jack orientation. Insert straight in with USB symbol facing downward. Upside down (USB symbol facing upward)
Connect one IC Recorder only. This software does not support simultaneous use of multiple IC recorders.
Caution: Use only the included USB cable with a ferrite core when connecting to computer. appears. When transferring data, When connected to a computer, Do not disconnect the USB cable while this is flashing. flashes.
Starting Voice Editing 1Double-click the Voice Editing icon on the desktop. 2Enter the authentication key.
After double clicking, a dialog box for entering the authentication key appears. Enter an authentication key that has 1 to 128 characters. We recommend that you use a phrase that is easy to remember for the authentication key. Example: Good morning, this is Matsushita Electric Industrial Co., Ltd. How can I help you? Write down the authentication key in the MEMO space ( page 20) to keep it in memory.
3Click Settings in the IC Recorder Authentication Key Settings dialog box. 4Click Yes in the confirmation dialog box.
g Using the Operating Instructions (PDF file)
In the Windows Start menu, click All Programs Panasonic Voice Editing Voice Editing Operating Instructions or in the Help (H) menu in the Voice Editing main screen, click Operating Instructions (H).
See Voice Editing Ver. 2.0 Operating Instructions (PDF file) for how to use Voice Editing and other information not provided in this manual.
g System requirements (through page 29)
Microsoft Windows 98 Second Edition Microsoft Windows Millennium Edition Microsoft Windows 2000 Professional Microsoft Windows XP Home Edition/Professional Only available when the user is logged in as the system administrator. Cannot be used by multiple users. (Windows 2000 / Windows XP only) Not compatible with Microsoft Windows 3.1, Windows 95, Windows 98 (except for Windows 98 SE) and Windows NT. Operation is not guaranteed on an upgraded OS. Not compatible with Mac OS. Hardware: CPU: Windows 98 SE / Windows Me: Intel Pentium II 333 MHz or higher Windows 2000 / Windows XP: Intel Pentium III 500 MHz or higher RAM: Windows 98 SE / Windows Me: 128 MB or more Windows 2000 / Windows XP: 256 MB or more Free hard disk space: 70 MB or more ( For the U.S.A. ) or 150 MB or more ( For Canada ) Additional free hard disk space may be necessary depending on the Windows version and voice file being used. Additional free space is required to install Acrobat Reader, DirectX 9.0c, and voice recognition/text-to-speech/translation engines (all included), as well as Voice Editing Launcher(Office Add-In and Internet Explorer Contextual Menu Add-In). Additional free space is temporarily required for sound waveform display, voice recognition, text-to-speech conversion, translation, sound recording, CD-R recording (Windows XP only), and Voice Editing Launcher. Installing all Voice Editing functions and engines for all languages requires approximately 650 MB ( For the U.S.A. ) or 1.5 GB ( For Canada ) of free space.

Symptom No sound from the speaker Cannot delete a file or folder. Cannot move a file. Cannot play A recording disappeared. Cannot set timer recording.

Timer recording does not work.
Files created through timer recording are shorter than periods set with the timer. Cannot use a battery that can be This unit considers the battery as empty even if there is actually power left in it. This is to preserve the clock and other memory items. used on other equipment. Recorded sounds contain noise Reduce noise ( page 16). Noise is reduced and listening becomes easier. that makes them difficult to catch. Recording in the HQ mode is recommended. (This unit is designed for extended recording of human voice. It is not suited for recording music.)
Checkpoints There is no sound when you have connected earphones. The file is protected ( page 19). The folder is already empty. You cannot move files to folders that already contain 99 files. You cannot move files from folder A, B, C or S to the dictation folder. You cannot move files from folder S unless the password matches. You tried to play secured files in folder S. You must enter a password set on this unit to play files in folder S ( pages 20 and 21). Recordings can disappear if the unit receives a shock (e.g. it is dropped), or the batteries go out during recording. The timer covers 24 hours from the present time only. You cannot set a recording period longer than 24 hours using the timer. Set the time ( page 11). You cannot set the timer if there is less than 1 minute of available recording time. The settings are canceled if the batteries are removed and the clock settings are cleared. Timer recording does not work if the unit is used for playback or another operation at a set time. VAS may be On ( page 15).
Checkpoints Non-voice recordings such as music on CDs may become distorted in playback. Sound is distorted when listening Keep earphones and the microphone you are using separate. to the recording in progress with earphones. Message appears when connecting A message appears when you connect this unit to a computer to a computer. for the first time. It asks you to enter an authentication key. The key is used for authenticating the unit and the computer. I hear noises. Move the mobile telephone away from this unit when you use the two in the same area. Voice Editing does not start or does Make sure that PC is on this units display, and that this unit is not work correctly. recognized as a drive in Voice Editing. Set the USB cable in and out of IC Recorders USB jack several times when the unit is not recognized as a drive. The connection may not work if you connect via a USB hub or a USB extension cable. I used the Dictation cord supplied Depending on your computer, you may also be able to improve with the unit, but microphone the sensitivity by reversing the Straight mini plug and the sensitivity did not improve. Computer L-shaped mini plug connections. voice recognition level is still low. Cannot successfully convert audio You should use IC Recorder in the dictation recording mode. You to text with Voice Editing. can make better recordings for voice recognition in this recording mode ( page 7). (Refer to the Voice Editing Operating Instructions (PDF le).) Symptom Sound is distorted.

g Batteries

Do not peel off the covering on batteries and do not use the batteries if the covering has been peeled off. Align the poles ( and ) correctly when inserting the batteries. Do not mix different types of batteries or old and new batteries. Remove the batteries if you do not intend to use the unit for a long time. Do not heat or expose to flame. Do not attempt to recharge dry cell batteries. Battery mishandling can cause electrolyte leakage which can damage items the fluid contacts and may cause a fire. If electrolyte leaks from the batteries, consult your dealer. Wash thoroughly with water if electrolyte comes in contact with any part of your body. Keep batteries out of reach of small children. Accidental swallowing of batteries can result in stomach and intestinal damage. When carrying batteries in a pocket or bag, ensure no metal objects such as necklaces are placed together with them. Contact with metal may cause short-circuiting which can cause a fire. For safety, carry the rechargeable batteries in the battery carrying case.

g Allergies

Discontinue use if you experience discomfort with the earphones or any other parts that directly contact your skin. Continued use may cause rashes or other allergic reactions.

g Listening caution

Do not play your headphones or earphones at a high volume. Hearing experts advise against continuous extended play. If you experience a ringing in your ears, reduce volume or discontinue use. Do not use while operating a motorized vehicle. It may create a traffic hazard and is illegal in many areas. You should use extreme caution or temporarily discontinue use in potentially hazardous situations. Even if your headphones or earphones are the open-air type designed to let you hear outside sounds, dont turn up the volume so high that you cant hear whats around you.
Sound can be deceiving. Over time your hearing comfort level adapts to higher volumes of sound. So what sounds normal can actually be loud and harmful to your hearing. Guard against this by setting your equipment at a safe level BEFORE your hearing adapts. To establish a safe level: Start your volume control at a low setting. Slowly increase the sound until you can hear it comfortably and clearly, and without distortion. Once you have established a comfortable sound level: Leave it there. This product may receive radio interference caused by mobile telephones or other products during operation. If such interference is apparent, please increase separation between the product and the mobile telephone or other product.

Product service

1. Damage requiring service The unit should be serviced by qualified service personnel if: (a) Objects or liquids have gotten into the unit; or (b) The unit has been exposed to rain; or (c) The unit does not operate normally or exhibits a marked change in performance; or (d) The unit has been dropped or the cabinet damaged. 2. Servicing Do not attempt to service the unit beyond that described in these operating instructions. Refer all other servicing to authorized servicing personnel. 3. Replacement parts When parts need replacing ensure the servicer uses parts specified by the manufacturer or parts that have the same characteristics as the original parts. Unauthorized substitutes may result in fire, electric shock, or other hazards. 4. Safety check After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper working condition.

Product information

For product information or assistance with product operation: In the U.S.A., refer to Customer Services Directory ( page 41). For assistance in the continental U.S.A. in obtaining repairs please ship the product to: Panasonic Services Company- Customer Servicenter Suite B 4900 George McVay Drive McAllen, TX 78503 In Puerto Rico contact the Panasonic Puerto Rico, Inc. Tel. (787) 750-4300 Fax. (787) 768-2910
When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached. IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE, CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE. Also, the purchaser will be responsible for shipping the unit to the address on page 38. In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, or visit the website (www.panasonic.ca), or an authorized Servicentre closest to you.
The model number and serial number of this product can be found on either the back or the bottom of the unit. Please note them in the space provided below and keep for future reference. MODEL NUMBER _______________________ SERIAL NUMBER _______________________

User memo: DATE OF PURCHASE DEALER NAME DEALER ADDRESS TELEPHONE NUMBER
Limited Warranty (ONLY FOR U.S.A.)
Panasonic Consumer Electronics Company, Division of Panasonic Corporation of North America One Panasonic Way Secaucus, New Jersey 07094 Panasonic Puerto Rico, Inc. Ave. 65 de Infantera, Km. 9.5 San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic Portable Audio Products Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as the warrantor) will, for the length of the period indicated on the chart below, which star ts with the date of original purchase (warranty period), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Product or Part Name All Portable Audio Products except item listed below Rechargeable batteries (in exchange for defective item) Parts Labor

Mail-In Service

For assistance in the continental U.S.A. in obtaining repairs please ship the product to: Panasonic Services Company Customer Servicenter Suite B 4900 George McVay Drive McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached. IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE. AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
One (1) Year One (1) Year Ten (10) Days Not applicable
During the Labor warranty period there will be no charge for labor. During the Parts warranty period, there will be no charge for parts. You must mail-in your product during the warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This warranty only applies to products purchased and serviced in the United States or Puerto Rico. This warranty is extended only to the original purchaser of a new product which was not sold as is.

Accessory Purchases

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday Friday 9 am to 8 pm, EST.) Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
You may also contact us directly at: 1-800-211-PANA (7262), Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
Limited Warranty (ONLY FOR CANADA)
Panasonic Canada Inc. PANASONIC PRODUCT LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase.
Technics Audio Product Panasonic Portable / Clock Radio (without Tape, CD, MD) Panasonic Audio / SD Audio Product Panasonic DVD Product Panasonic Combination DVD Player / VCR Panasonic Combination DVD Recorder / VCR Accessories including rechargeable batteries
LIMITATIONS AND EXCLUSIONS
One (1) year, parts and labour One (1) year, parts and labour One (1) year, parts and labour One (1) year, parts and labour One (1) year, parts and labour One (1) year, parts and labour Ninety (90) days
This warranty does not apply to products purchased outside Canada or to any product which has been improperly installed, subjected to usage for which the product was not designed, misused or abused, damaged during shipping, or which has been altered or repaired in any way that affects the reliability or detracts from the performance, nor does it cover any product which is used commercially. Dry cell batteries are also excluded from coverage under this warranty. This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of date of original purchase is required before warranty service is performed. THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES. In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable.

WARRANTY SERVICE FOR PRODUCT OPERATION ASSISTANCE, please contact: Our Customer Care Centre: Telephone #: 1-800 #: Fax #: Email link: (905) 624-5505 1-800-561-5505 (905) 238-2360 Customer support on www.panasonic.ca
FOR PRODUCT REPAIRS, please locate your nearest Authorized Servicentre at www.panasonic.ca : Link : "Servicentres
locator" under "Customer support"
IF YOU SHIP THE PRODUCT TO A SERVICENTRE Carefully pack and send prepaid, adequately insured and preferably in the original carton. Include details of the defect claimed, and proof of date of original purchase.
THE FOLLOWING APPLIES ONLY IN THE U.S.A.

FCC Note: (U.S. only)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution: To assure continued compliance, follow the attached installation instructions and use only shielded interface cables with ferrite core when connecting to computer or peripheral devices. Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. Declaration of Conformity Trade Name: Panasonic Model no.: RR-US470/RR-US450/RR-US430 Responsible party: Panasonic Corporation of North America One Panasonic Way, Secaucus, NJ 07094 Support Contact: Panasonic Consumer Electronics Company 1-800-211-7262 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This statement is applied to only Canada
This Class B digital apparatus complies with Canadian ICES-003. Panasonic Consumer Electronics Company, Division of Panasonic Corporation of North America
One Panasonic Way Secaucus, New Jersey 07094
Panasonic Canada Inc. www.panasonic.ca
5770 Ambler Drive, Mississauga, Ontario L4W 2TMatsushita Electric Industrial Co., Ltd. Printed in Malaysia