3,625 sheets with finisher added
Standard 90 lbs. Index/163gsm 50 sheets
A wide range of finishing capabilities delivers a broad mix of document production capabilities within a small footprint. Heavy card support through duplex unit lets users produce professional grade presentation materials. Tight stacking of collated sets make offline finishing tasks, such as perfect binding or professional punch, less time-consuming. High stacking capacity allows for long uninterrupted print runs.
Maximum Booklet/Saddle-stitch 15 sheets, 60 page booklet Capacity Hole Punch Options Physical Mail Bin Option Folding Options 2 and 3 hole Limit of 5 output areas via finisher or job separator options Booklet fold only
12 x 18 support through the duplex unit would allow full bleed presentation materials to be produced. This is not possible because the bypass cannot be used in conjunction with duplexing and the bypass is the only media supply that handles 12 x 18. The saddle-stitch booklet creation feature is hidden several layers deep in the finishing menu and could be confusing to some novice users. A standard default onetouch on the display would be more convenient. Note: Users can set up the saddle-stitch booklet mode as a one touch operation, using the touch screen customization feature. The user would also have to select both this one touch button and the saddle-stitch booklet mode feature to create the desired saddlestitched booklet.
Real World Testing: Advertised speeds are always quoted using the simplest route, in and out of a device. In the real world, users choose finishing options, incorporate multiple media supplies, print in duplex, and add other elements that can impact bottom-line speed. BERTL evaluates these factors looking at how the same job outputs at different speeds when different factors are applied. In the table, bottom right, the finishing impact is measured by running a 12 page job 10 times through a device and adding a different finishing attribute each time. In the table, bottom left, the impact of incorporating multiple media sources into a single document is measured. In this instance, a 50-page document is printed first using a single media source/ It is then timed using the bypass tray for front and back covers, plus pages 10,20,30, and 40 from a separate media tray.

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Routine Maintenance
Toner Yield WHAT WE LIKED: Imaging Unit Life Fuser Life Developer Life Toner Refill During Printing End-user replaceable Imaging Unit End-user replaceable fuser unit

Encrypted PDF Send Network Authentication LDAP Authentication Kerberos Authentication SNMP v3.0 IPv6 SSL IP Filtering MAC Filtering
Secure print send capability is standard with the ability to reprint multiple documents in a single step. Extensive user authentication capabilities restrict access to the device across all disciplines as required.
SNMP v3, IPv6, port lockdown and IP filtering support reduce opportunities for hackers. Background Numbering and unauthorized Copy modes add extra security to hard copy materials.
MAC filtering would deliver even greater lockdown since a MAC address, once created on hardware, cannot be changed or edited. Biometricsfor either user authentication and/or secure print/fax queue releasewould provide added security. The Unauthorized Copy mode would be enhanced with auto detection and blocking of documents. An email identifying the users could be sent automatically to security. The automatic inclusion of user code or authentication stamp onto any document with unauthorized copy stamp would track the document back to the creator.

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Secure / Locked Print
The Ricoh Aficio MP C3500 includes secure print feature called Locked Print as a standard feature. Users can send jobs with a PIN using the job tab in all three drivers selecting Locked Print from the Job Type drop down menu. Users have the option to include their user name and a PIN before each delivery or have it defaulted to send the same user name and PIN for each job. To access locked print jobs, users select the print hard button on the left of the touchscreen. The print icon at the bottom of the touch screen allows users to view the status window. Then pressing Print Jobs takes the user to the middle image on the opposite side. All locked print jobs are listed by user, but each file name is disguised with **s. Users are able to select multiple jobs for release at the same time, saving valuable time versus some competitors. However, users are unable to see the names of their jobs even if they enter the PIN. This can cause problems for users who have defaulted to send all of their print workload in locked print format to guarantee security, preferring instead to batch print multiple jobs at a single visit to the device. This works well unless the user suddenly needs one job already submitted quickly. The devices design prohibits the user from distinguish the jobs, leaving the user playing Russian roulette until the right print job gets printed.
Above: Locked print is selected in the printer driver Below: The list of all users with locked jobs is displayed
Above: Walk up users can release one or multiple highlighted jobs in a single step as long as they have the same PIN.

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Accessibility
While not offering an adjustable tilting capability, the large, full-color touch screen control panel is sloping, which makes viewing easy for users that stand and users in wheelchairs. Hard buttons on the control panel are concave versus convex, as found on rival units. The concave buttons are easier to use by the physically impaired. Braille markers are found on key buttons, aiding navigation for the visually impaired.

The low grip angle of document feeder allows for easy repeat platen scanning tasks.
Above : Document feeder can be left at a low angle, aiding platen copying for wheelchair users Below: Paper drawers all have handles that can be grasped from above and below, making paper refilling easier for wheelchair users
In the Simplified Display mode, the Next Job is not available to users. While a job is in progress, a walk-up user can not return to default display mode. This means that if the Simplified Display mode has been used for the creation of a long job, additional users can not add jobs into the memory of the device. This removes the concurrency capabilities of the device.

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Copy Features Summary
Maximum Copy Speed 35 ppm black/35 ppm color 4.9 sec. black, 8 sec. color Reversing automatic document feeder 100 pages Standard StandardStandard, max 6 25% to 400% Yes Yes Page number, background set number, date, preset stamp, user stamp
First Copy Out Time Document Feeder Type Document Feeder Capacity Job Build Scan Ahead Copy No. of Copy Job Programs Customizable One-touch Buttons on Main Screen Max/Min Zoom Ratio Cover Insertion Sheet Insertion Page Stamp Options
The user-friendly interface provides both experienced and novice users with a quick and easy method of building copy jobs, with many of the most commonly-used features on the opening screen. In addition, up to six unique one-touch buttons bring common applications within a single finger press. Image quality was to a high level across a wide range of document types with even mid greyscales being reproduced to a good level on full color pages. Good second and third generation copy reproduction, even with white text on solid backgrounds (a problem on some units), resulted in a perfect 100 percent score in BERTLs Triple Play test. (see later in report).
Extensive batch job build capabilities include the large 100-sheet document feeder, the ability to change color/greyscale, media sizes, original type, reduction/ enlargement and color edit mode. A color removal process can be used to clean up originals that have been edited or highlighted.
Convert color and color background capabilities can be used to quickly change one color to another or add a colored background to a document. These features could have applications in small financial/insurance businesses that are now using multi-part forms.

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Copy Image Quality

Image Quality Summary

Copy image quality was good on the whole across a wide range of originals on the Ricoh Aficio MP C3500.
A BERTL Image quality copy reproduction test pattern with multiple fonts in varying sizes, colors and backgrounds from 4 point. Fine line grids in black and blue from 0.25 pt upwards. Greyshades from 0100 percent in sliding scale and 5 percent block increments. Portions of the copied test chart are displayed on the following page
Real World Testing: Generation Copy Quality When evaluating MFP image quality, analysts are always working with the best possible scenario by using high quality paper and first generation pristine masters. However, the real world is often very different, with people often working with second or third generation copies. Just consider a law firm. The firm is sent a COPY of the materials (quite possibly copies of originals) by a new client (the master set). They then make multiple copies of the master set (working copies), which get passed around the lawyers and paralegals involved in the case. After redaction and other editing work, the working copies may be scanned to create electronic files that are preferably searchable through Optical Character Recognition (OCR). To simulate this real world practice BERTL uses a test pattern of its own design, and, using generic Staples copy paper, makes first, second, and third generation copies of the test sheet in text mode. These copies are then scanned (using the same device) at 600 dpi in text mode and fed through ABBYY FineReader 8.0 at BERTLs workflow lab. The results are displayed in the chart below.
A BERTL digital photograph reproduction test pattern. Photographs carefully selected to highlight ability to reproduce flesh tones, light and dark contrasts, textures, fine detail and solid colors. Original document created in Illustrator with Perceptual Intent, RGB color space, ProPhoto Profile. The originals were printed on heavyweight satin paper using a Canon imagePROGRAF 9000 driven by an EFI ColorProof XF 3.0 RIP.
BERTLs generation copy original containing five fonts ranging from 4 point to 14 point. Originals printed on high quality heavyweight paper using 1,200 dpi laser printer. Each original is checked to ensure 100 percent OCR accuracy is achieved when scanned at 600 dpi binary on an in-house scanner.

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Text Mode:

Text/Photo Mode

Photo Mode:

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Print-On-Demand
Print on Demand Features Summary
Job Storage From the Device Yes Yes No
Job Storage From the Desktop Finishing Options Included at Time of Storage Document Images (incl. thumbnails) Provided on the Device Touch Screen Document Images (incl. thumbnails) Provided on the Desktop

Viewing documents either from the desktop or from the color touch screen as full color images with zoom-in capabilities is a valuable feature. The user can read the document data prior to printing, reducing errors. Combining multiple files into a single job can make multi-author tasks easier to manage.
Attaching documents stored in the Document Server to outgoing communications can be a valuable, timesaver. Combining multiple destination delivery types into a single task can save time in complex processes. Permissioning of documents allows the time saving functionality of print on demand to be used without jeopardizing security or confidentiality of information. Sophisticated search and retrieve functionality, including the ability to filter by user name, makes finding documents in heavily used repositories fast.
Multiple Jobs Can Be Combined Yes and Printed as One Finished Job Multiple Jobs Can Be Selected and Printed as Separate Jobs Yes
Stored Jobs Can Be Edited After Yes Storage Stored Jobs Can Be Combined With Send Features Yes
The ability to create personal folders within the document server rather than using the flat storage design would aid in organization.
Productivity would be increased by adding the ability to create collated batch jobs from Document Server where a selection of documents are printed as a batch set, but are treated as individual pieces that should be finished in isolation. Documents stored on Document Server from the Print or Copy functions must be pulled to the desktop using the File Convert utility, resaved, and resubmitted prior to being faxed or scanned to different destinations. Print on demand from portable media sources like USB memory sticks or SD cards is a useful feature that lets walk-up users take advantage of the device in airport terminals, hotel business lounges or Internet cafes.
A selection of commonly used jobs stored in document server

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Print Features Summary
CPU RAM and Hard Drive Operating Platforms Supported Printer Drivers 835MHz 1GB, 80GB Hard Drive Windows 9x, ME, 2000, Server 2003, XP, NT 4.0, Macintosh OS X or higher PCL5e/6, RPCS, optional Adobe PostScript 3, Direct PDF IPX/SPX , TCP/IP, Ethertalk, Appletalk, NetBIOS, LPR/LPD, IPP, SMB, SNMP, Netware, Port 9100, 10BaseT/100BaseTX Ethernet, USB 2.0 802.11b Wireless, Bluetooth, 1394 FireWire, parallel, USB host interface for PictBridge interface printing from digital cameras. DeskTopBinder, SmartDeviceMonitor, WebSmartDeviceMonitor 35 Intellifonts, 10 TrueType fonts, 1 Bitmap

The user-friendly, icon-driven RPCS driver offers high levels of print functionality with minimum effort. Advanced print clustering capabilities via SmartDeviceMonitor include automatic or semiautomatic job rerouting and load balancing. This ensures that in multi-device environments, network print downtime and bottlenecks are kept to a minimum.
The RPCS driver offers extensive page stamping capabilities that can aid printing of documents created in applications that do not offer numbering or other capabilities. The Job Binding feature in the RPCS driver, coupled with DesktopBinder utility, allows users to combine multiple documents created in single or multiple applications into a single file for batch printing. The image overlay capability in the RPCS driver allows users to add standard background designs, such as company forms or presentation layouts, to the device for addition to documents at the device level. This eliminates a need to RIP the files at the desktop and send them over the network for processing every time. The Limitations capability in the RPCS driver allows administrators to lock down the features and document policies through user code or authentication, reducing costs without hindering productivity.

Network Protocols

Interfaces/Standard

Interfaces/Options

Client Software Std PCL Fonts Supported
Std PS Fonts Supported Info Not Available
Direct PDF capability could be offered as a standard feature.
Direct USB memory stick print capability would provide walk up print capability in kiosk-like environments where printer drivers are not available or convenient. Printing Adobe PDF documents in booklet layout using the PostScript driver encounters the same imposition error that is prevalent among many MFP and printer vendors.

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Print Productivity
Evaluating print productivity is not as simple as timing copy jobs. The printing process involves several steps and can be impacted by a variety of factors along the way. The document must first be spooled by the printer driver into a PCL or PostScript file. The PCL or PostScript file is then sent to the printer where it is raster image processed (RIP) into image data by the device processor. The image data is then sent to the marking engine and output as printed pages. There are three obvious factors highlighted above (spool time, rip time, and print engine speed), which can all make or break a productivity time. Add into the equation other factors such as concurrency and contention, and one would have a real world not quite so clean cut as some analysts would have people believe. BERTL provides a selection of print productivity data:

Bandwidth Comparison

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PCL Print Driver Functionality
The PCL6 driver has a familiar look and feel following industry-standard layout and design. The Set up tab provides the main print functionality. Job delivery options include private and sample print modes, plus an option to send jobs to the Document Server for print on demand purposes. For those not needing multiple media supplies in a single document, all major features are found on the opening tab. This eliminates a need to navigate away from the opening tab, reducing job build times.
For those searching for more media flexibility, the Paper tab allows users to specify a media supply for the front, back and chapter/insert pages. This flexible feature set allows a wide range of professional documents to be produced. Unlike the Copy mode, users can chose the media supply for each section on the fly rather than having to use the preassigned cover stock.
Print Quality settings provide both automated and custom adjustment opportunities depending upon the user color experience. Resolution is set to 600 dpi with no enhanced mode (RPCS offers up to 2,400 x 600 dpi interpolated mode). Within the manual Advanced settings, users can choose specific color settings including an HP Color LaserJet-simulated profile that allows migrating users to keep accustomed output qualities.

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RPCS Print Driver Functionality
To change a custom setting, users select Add/Change Custom Settings icon on the opening screen. From here, they have five tabs that can be used to build the job profile. The Set up tab has the main media features, job delivery mode options and set selection.
A wide variety of layout options are available, including poster mode (useful for creating large display materials), multiple booklet and magazine layouts, and a selection of publishing features including page and date stamping, overlay insertion, watermarking and more.
The RPCS driver comes with four predefined image quality profiles as standard. Users can also program their own styles and store them as user settings.
Chapter and designate page programming can be assigned on a page by page basis, allowing complex jobs with multiple media supplies to be built up.

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Print Image Quality

Image Quality

Visual Representation of Print Originals
Print Output Scanned at 600 dpi
Above: Black Font Output Right: Red Fine Line

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Scan Features Summary
Maximum Scan Speed (Mono) 63 opm 38 opm (58 opm with opt. File Format Conversion) 100 sheets 10/100BaseT Ethernet IEEE 1394 IEEE 802.11b Wireless Yes Yes Yes Yes Yes (job stored on Document Server with email sent with URL link) Yes Yes No Yes Yes TIFF, PDF, JPEG, High compression PDF Yes 100, 200 dpi, 300 dpi, 400 dpi, 600 dpi, (1200 dpi BW TWAIN) Yes Yes Yes
Maximum Scan Speed (Color) Document Feeder Capacity Connectivity Options Scan to e-mail Scan to SMB Scan to FTP Scan to HDD Scan to URL Scan to Internet Fax TWAIN Scanning Scan to External Memory Source (USB/SD card) Network Authentication LDAP Authentication File Formats Supported
Color dropout capability allows users to remove unwanted form backgrounds, highlighted edits to text documents, and other areas where color can have a negative impact on scanning workflow.
The high compression PDF mode reduces bandwidth of files significantly, which will reduce the risk of firewall rejection and increased transmission rates. Extensive security capabilities, including PDF encryption and permission settings, make communications more secure and users less vulnerable to personal information data breaches.
Preview mode allows users to check that each page of a scanned document has been captured before releasing the job to a destination. The Scan and store function stores the document on the Document Server and emails a link to the recipient, allowing them to make the decision of when to download the data.
Encrypted PDF Format Resolution Options Ad hoc Subject Line Entry Ad hoc Message Line Entry Ad hoc File Name Entry
One touch.com,.net,.edu and.gov would be useful additions to the QWERTY keypad design, allowing users to be more efficient entering adhoc email addresses. One scanner manufacturer has already implemented this solution. Taking the scenario one step further, we would like to see the ability to program custom one touch extensions. This could be used to add a whole company extension or common free extensions such as @aol.com, @hotmail.com and gmail.com. We would like to see better productivity when scanning duplex originals and when handling mixed original batches, with both of these workflows resulting in significant slowdowns in scanning productivity. Better productivity when scanning in high compression PDF mode would be more efficient.

Better batch scanning capabilities including the ability to switch between color and black modes, simplex and duplex and image quality settings.
Ricoh document feeder processing purchase orders on thin NCR media stock successfully.

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Scan Data Capture Accuracy
Real World Testing: Scanning in its simplest workflow is to convert a hard copy printed image into an electronic image. This may be all that is needed when sending a scan to email or making an archive copy of an order using scan to desktop. However, the vast majority of scanning workflow involves converting hard copy into an intelligent image that can be further processed by OCR engines, forms processing applications, or other automated information management processes. In all of these workflows, the conversion of text (captured as an image by the scanner) into editable, searchable text is a critical first step. To investigate this important workflow issue, BERTL ran a series of standard test patterns with multiple font types, sizes, and colors, capturing the data at various resolutions using both text and text/photo settings. After scanning each page of its test originals, BERTL analysts ran the scanned files through OCR softwareABBYY FineReader 8.0 in default configuration. The accuracy of the scanning process at the various resolutions and settings is reflected in the number of words that the OCR application converts correctly without human intervention.
Above is a portion of BERTLs OCR test chart scanned at 200 dpi (top), 300 dpi (middle), and 600 dpi (bottom) in text format and saved as a PDF file. The image has been zoomed to 400 percent in Adobe Acrobat and screen-captured for display. The top line is 6 point, and the bottom line 8. point.

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Scan Productivity
Real World Testing: Measuring scan productivity with a stopwatch is only capturing a small part of the overall workflow picture. However, removing accuracy, network bandwidth considerations and other human intervention elements, such as jam rates, BERTL measures the time that a user spends at a device to carry out the initial scanning phase of getting the originals processed and into the device memory. To do this, BERTL uses 25 copies of a government agency form that is printed initially in full color. The originals are then scanned at different resolutions, creating PDF files and (if offered by the manufacturer) compressed and searchable PDFs. The time taken to get the originals through the document feeder is recorded. The time to get the files back to the desktop, FTP location, or email address is not an exact science. It relies on other network factors that are out of the users control. The lower the bandwidth the faster the data transfer, whatever the bandwidths, so BERTL provides the file size created by each scan process.

Scan Bandwidth Comparison
200 dpi black 300 pi black 600 dpi black 200 dpi grey 300 dpi grey 600 dpi grey 200 dpi color 300 dpi color 600 dpi color color compressed PDF (300 dpi) 1997 KB 3416 KB 9743 KB 7064 KB 12,539 KB 34,748 KB 8613 KB 15,293 KB 43,219 KB 4799 KB

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Scanning Batches and Mixed Originals
Real World Testing: In a perfect world, all original documents are the same size, the same type, and require the same imaging settings. BERTL looks beyond the perfect world to see how devices help those working with difficult workflow situations. Take the example of a paralegal scanning a case file. The file could contain both letter- and legal-sized documents, requiring a mixed media capability. The report text pages are best captured using the document feeder in Text or Text/Photo mode. However, the accident scene photographs are best scanned using the platen (to avoid damage) in Photo mode, which captures the halftone detail to a much better degree. There may also be simplex and duplex pages in the same batch. Rather than waste more paralegal time, it would be ideal to be able to switch between single-sided and double sided scanning.
Batch and Mixed-Media Scanning Capabilities
Batch/job build scanning beyond the capacity of the document feeder Batch/job build scanning incorporating both document feeder and platen scans Change scan settings such as original type, original size, etc. from scan-page to scanpage Mixed-media size scanning capability Yes Yes

Limited Yes

Real World Testing: While scanning speeds and duty volumes may be based on perfect standard letter/A4 sized office-grade laser printer paper, there is a much wider range of media substrates that is commonly used and handled in the office world every day. Manufacturers advertise a range of media sizes and weights that they have tested and feel comfortable with their device handling efficiently. BERTL looks beyond the manufacturer quoted capabilities and on many occasions finds that the limits can be considerably extended to accommodate those occasions when office staff need to copy non standard office paper. Note: A device should not be considered a failure if it does not get a 100 percent success rate in any of the original handling tests. These tests are deliberately designed to push the boundaries.
Advertised Document Feeder Specifications
Minimum Original Size Maximum Original Size Minimum Original Weight Maximum Original Weight 5.5 x 8.x lb. Bond 34 lb. Bond
Original-Handling Results
(50 originals scanned at 200 dpi monochrome) setting 67 lb. Cover Stock Registration Cards Yellow Pages (newspaper grade media) Magazine with heavy glossy cover and 20 lb. glossy coated inside pages Carbonless Purchase Order Forms Business Cards Coated Inkjet Paper 4 x 6 Index Cards 20 lb. bond office paper fed with leading edge damage due to staple removal Fed successfully Jamming on long edge feed, but fed successfully on short edge feed Fed successfully Fed successfully Could not be fed Fed successfully Jams occurred repeatedly Fed successfully

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Multifunction Triple Play Test
The Ultimate Multifunction Test: Manufacturers promote their devices as being multi-tasking, multi-functional solutions. BERTL aggressively tests this claim with its new Triple Play test. In BERTLs other tests, analysts are careful to ensure that only one factor is entered into the equation at a time to provide the reader with specific result that stem from one user selection/action. In the triple play test, the devices overall multifunctional capabilities are put under the microscope. A BERTL test master file has been created as a standard CMYK document, using Adobe Illustrator to ensure the highest quality original with vector graphics, then RIPped at 1,200 dpi into a PDF format using Adobe Acrobat 8.0 Professional set to Press Quality. This document contains Times New Roman and Arial fonts in 10 pt. text in black, blue and red on a white background, plus 12 pt. white and yellow text on a black background. The document is first printed using high quality color laser paper on the test device, using the PostScript driver set to its highest image quality to ensure the best print quality. The printed output is then copied in text mode, using default settings. The output is then copied (to create second generation output), and the second generation output is copied, creating a third generation copy.
The third generation output is then scanned at 300 dpi, using text mode, and converted into a PDF file. The PDF file is run through ABBYY FineReader 8.0 where the data capture accuracy is assessed, leaving the ABBYY FineReader 8.0 in default settings. The file contains 100 words across the multiple fonts and color combinations. To achieve a perfect 100 percent BERTL Triple Play score, the device would need to show all 100 words correctly detected by ABBYY FineReader 8.0 without a need for human intervention. This first one-of-a-kind multifunctional test will show users how an MFP affects a document throughout its entire potential lifecycle in both hard copy and soft copy formats.
Thumbnail of the BERTL Triple Play test sheet

BERTL Triple Play Rating

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Summing Up

Building on the platform of the MP C2500 and 3000 that BERTL has already tested and been very impressed with, the Ricoh Aficio MP C3500 takes Ricohs next-generation business color product lineup even further upstream by reaching 35 ppm color and 35 ppm black. This is backed by additional processing horsepower and superior paper input and output handling capabilities. Again, the user has been placed firmly at the center of the design concept for the device with every new feature seemingly added to make the experience shorter and more accurate for the user, be it a copy, print, print on demand or scan operation. Ricoh has managed to strike a perfect balance, raising the bar in the office color MFP marketplace while maintaining sufficient similarities to its past devices. The learning curve for existing customers will be short for features they already use, and they can take advantage of the new features with little to no training requirement. There are no obvious areas of weakness on this device. While this report includes What we would like to see references, most are wish lists that build upon features and technologies of the device that would extend the feature set even furtherrather than bringing the device up to par with rival devices. As with all MFPs today, the feature set is way beyond that of any single user, andmuch like softwaremany environments will never use more than 10 percent of the products capabilities. However, as the business world becomes more and more focused on workflow, the need to offer a diverse feature set to cater to as many vertical sector environments as possible will continue to grow. The biggest challenge for Ricohs sales force will not be describing what the device can do, but rather knowing which of the features the device offers are going to be beneficial to the customer they are facing. We would recommend that buyers put together a list of the workflow tasks they are currently carrying out, or wish to carry out, and use this as a starting point when sitting down with a sales representative to discus the merits of the Ricoh Aficio MP C3500.

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About BERTL

BERTL Services

The success of an organization depends on its ability to manage its information and assets. An effective workflow process requires the complex integration of information, devices, software, and people. IT managers, office managers, and other knowledge management professionals need to know what digital imaging devices would best serve their specialized workflow processes. BERTLs services are designed around this real-world framework, delivering business consumers the independent analysis and insight needed to make critical decisions about digital imagings role in their organization.
Independent Analysis and Insight
Reports and Star Ratings BERTL analysts provide detailed reports on the technical and practical benefits of thousands of color and monochrome workgroup, office, graphic arts, and production devices. Product Specifications DataCheck Gen II provides the most current competitive data on printers, copiers, MFPs, fax devices, wide format printers, scanners, and more. News, Interviews, and Analysis The ITchat online magazine provides insight into the dynamics and trends of the digital imaging marketplace through interviews, feature articles, and software reviews. BERTL Awards BERTL analysts recognize the leading devices and software solutions in the annual BERTLs Best awards. BERTL also honors the performance of manufacturers in the annual Readers Choice selections.

Contact BERTL

BERTLs reports, comparative data, and strategic guides look at digital imaging through the eyes of the business user. The research examines not only the technical features, but also vertical market applications, and business benefits. The impact on worker productivity is a primary concern. BERTL is 100 percent independent. It receives no funding from manufacturers and all product evaluations and reports are published at BERTLs own expense for its subscribers. Business users worldwide trust BERTL for objective, unbiased analysis of digital imaging systems.
200 Craig Road Manalapan, NJ 07726 USA Tel 1.732.761.2311 Fax 1.732.761.2312 Email: info@bertl.com www.BERTL.com

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