SAMSUNG LASER FACSIMILE

Users Guide

SF-555P

Trademarks SmarThru3, MailBox, Image Manager, Scan Manager, Copy Manager, Image Viewer, AnyPage are trademarks of Samsung Electronics. Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000 and Windows XP are trademarks of Microsoft corporation. Other names and trademarks mentioned in this manual are trademarks of their respective holders. I

Contents

1 Getting Started
Introduction Welcome! 1.1 Contents 1.3 Identifying Parts 1.4 Setting Up Your Machine Choosing a Location 1.9 Preparing Your Machine for Use 1.9 Attaching the Supports 1.10 Connecting to the Phone Line 1.12 Connecting to the Computer 1.14 Plugging In the Power 1.15 Loading Paper 1.15 Installing the Toner Cartridge 1.18 Setting the Date and Time 1.20 Setting Your Fax Number and Name 1.21 Testing the Machine 1.21 Using Save Modes 1.22
2 Installing Samsung Software
Samsung SmarThru About Samsung SmarThru Software 2.1 Installing Software System Requirements 2.3 Installing the Samsung Software 2.4 Installing the USB Driver in Windows 98/Me 2.8 Uninstalling Samsung Software 2.10

3 Stand-alone Fax

Setting Up Stand-alone Fax System Setting Volume 3.1 Setting Alert Tones 3.2 Setting User-Selectable System Options 3.2 Sending a Fax Preparing Documents for Faxing or Copying 3.7 Setting Document Resolution and Contrast 3.8 Loading Documents 3.9 Sending a Fax Automatically 3.10 Sending a Fax After Talking 3.11 Voice Request 3.12 Receiving a Fax About Reception Modes Loading Paper for Receiving Faxes Receiving Automatically in FAX Mode Receiving in AUTO Mode Receiving Automatically in ANS/FAX Mode Receiving Manually in TEL Mode Receiving Manually Using an Extension telephone
3.13 3.14 3.14 3.15 3.15 3.16 3.16
Making a Copy Copying Overview 3.17 Making a Single Copy 3.17 Using Advanced Copy Features 3.18 Automatic Dialling How To Enter a Name Using the Number Keys One-Touch Dialling Speed Dialling Using the Phonebook on Your Computer Searching for a Number in the Memory Advanced Fax Broadcasting Delayed Fax Priority Fax Polling Adding Documents To a Scheduled Operation Cancelling a Scheduled Operation
3.19 3.21 3.23 3.25 3.27 3.28 3.29 3.31 3.32 3.34 3.34 III

(continued)

3 Stand-alone Fax (continued)
Additional Functions Sending a Recall (Flash or R) Monitoring a Dual Job Status Forwarding Received Faxes Toll Save Fax Printing Reports Group Dialling (for Multi-Address Transmission) 3.35 3.35 3.36 3.37 3.38 3.40

4 Printing

Print Media Selecting Print Media Using the Automatic Paper Input Tray Using the Manual Paper Input Tray Specialty Paper Guidelines 4.1 4.3 4.5 4.8
Printing Printing a Document 4.9 Cancelling a Print Job 4.12 Printing Help 4.12 Using a Favorite Setting 4.13 Setting Paper Properties 4.14 Using the Toner Save Mode 4.15 Printing Multiple Pages on One Sheet of Paper 4.17 Printing a Reduced or Enlarged Document 4.18 Fitting Your Document to a Selected Paper Size 4.19 Printing Posters 4.20 Using Watermarks 4.21 Using Page Overlays 4.24 Setting Graphic Propeties 4.28 Using Output Options 4.30 Setting Up the Locally Shared Printer 4.31

5 Scanning

Scanning Basics 5.1 Scanning Using the Samsung SmarThru 5.1 Scanning Process with TWAIN-enabled software 5.4

6 Maintenance

Guidelines for Maintenance 6.1 Clearing Memory 6.1 Cleaning the OPC Drum 6.2 Adjusting Shading 6.2 Setting the Machine to be Checked by Phone 6.3 Sending Toner Low Information to the Service Company 6.3 Cleaning the Machine 6.4 Managing the Toner Cartridge 6.7 Automatic Document Feeder Rubber Pad Replacement 6.10

7 Troubleshooting

Clearing Paper Jams 7.1 LCD Error Messages 7.5 Fax Problems 7.7 General Printing Problems 7.9 Print Quality Problems 7.11

Appendix

Concept of Secure fax function A.1 Connecting Other Devices to the Phone line A.2 Specifications A.5 Safety Information A.7 Index A.11
Refer to the SmarThru Users Guide for information on:
Scanning a document Copying a document Working with a scanned image Recognizing a scanned image as text How to use additional features using the Samsung SmarThru 3 program
Environmental and Safety Consideration

Laser Safety Statement

The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 825. Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.
WARNING Never operate or service the printer with the protective cover removed from Laser/Scanner assembly. The reflected beam, although invisible, can damage your eyes.

SET DATE & TIME

1. Press Setup on the front panel. the display shows the first setup menu; FAX NUMBER/NAME. 2. Press or until TIME/DATE SETUP appears, then press Start/Enter to access the Time/Date Setup menu. 3. The display asks you to choose a date format. Press Start/Enter. 4. Press or until you find the desired date format, then press Start/Enter. If you select USA, the date appears in format of Month-Day-Year. The EUROPE format will be displayed in format of Day-Month-Year. The display shows the currently set date and time using the selected date format and asks you to set the month.
04-01-2001 10:30 (EUROPE Format)
5. Enter the correct date and time for each item using the number keypad. Each time you enter the appropriate number, the display asks you to enter the next item in the following order: MONTH, DATE, YEAR, HOUR, and MINUTE. Enter the time in 24-hour format. For example, enter 2230 for 10:30 P.M. If you enter an invalid number, the display does not proceed to the next step. If this happens, re-enter the correct number. 6. When you are finished, press Start/Enter to save the setting. The display returns to Standby mode and shows the date and time you have set.
19-MAR 12:30 FAX 1.20 Getting Started (EUROPE Format)
Setting Your Fax Number and Name
Your fax number and name can be printed at the top of each page transmitted. 1. Press Setup on the front panel. The display shows the first setup menu; FAX NUMBER/NAME. 2. Press Start/Enter to access the Fax Number/Name menu. The display shows FAX NUMBER. 3. Press Start/Enter. If there is a number already set, the number appears.
4. Enter the telephone number your machine is connected to. You can enter up to 20 digits. Press for plus sign (+) and # for a hyphen. If you entered a wrong number, press Search/Delete to delete it. 5. Press Start/Enter when the number on the display is correct. If there is a name already set, the name appears.
6. Enter your name using number keypad. You can enter up to 40 characters. For details on how to use the number keypad to enter alphanumeric characters, see page 3.19. 7. Press Start/Enter when the name on the display is correct.

Testing the Machine

After installation, you may want to run a simple test on your machine by printing out a demo page. Press and hold down Demo ( ) button on the front panel for 2 seconds, and the machine begins printing a demo page.

Getting Started 1.21

Using Save Modes
There is four saving mode buttons on the front panel of the series. Using these buttons, you can save toner and power consumption, paper for printing, and toll for the fax call.

Installing the Samsung Software
Notes: Cancel the New Hardware Found screen when the computer boots up. Make sure that your machine is plugged in and connected toyour computers parallel port or USB port before installing software. Windows 95 and Windows NT 4.0 do not support the USB connection. 1. Insert the supplied CD-ROM into your CD-ROM drive. The CD-ROM should automatically run and the installation window appears. If the installation window does not appear, click Start, and then Run. Type X:Autorun.exe, replacing X with the letter of your drive, and click OK. 2. When the opening window appears, click SF-555P. 3. If you are asked to select the language, choose the desired language. 4. Click Install the Samsung Software on your PC.
Installs the Samsung Software on your PC. Installs the Adobe Acrobat Reader program on your PC. Opens the Users Guide in PDF file format. Accesses the Samsung web site to allow you a user registration Uninstalls the Samsung Software.

SF SUNG -555P AM

5. Follow the on-screen instructions and click Next.
6. The SmarThru installation supports three types of setup: Typical: Program will be installed with the most common options and is recommended for most users. Compact: Only the MFP driver will be installed. Custom: You may choose the options you want to install. Recommended for advanced users.
If you select the Custom installation, you may choose the options you want to install.
SmarThru software to scan and edit images and work with electronic documents.
AnyPage Lite software to enable OCR.
MFP driver to print and scan.
7. Selecting the type, Click Next.
8. Choosing the SmarThru networking option allows you to share the modems on your computer and the machine as a scan device via a network or to access similar devices on other computers. Stand-alone configuration does not allow you to use any networking features such as Remote Fax or Remote Scan service.
If you selected SmarThru networking, you can select to install it as a Server, a Client, or both.
The Server option allows you to share a local fax modem and/or a scanner over a LAN. You can control sharing by managing a remote service user. The Client option allows you to use Remote Fax or Remote Scan services provided by a SmarThru Server over a LAN. You need to have a client account provided by the server. For details on Remote Fax/Scan Services, please refer to the SmarThru Users Guide.

9. Click Next.

10. If you want to register yourself as a user of the Samsung Pinter, click Next. You can access the Samsung web site. 11. When installation is finished, shut down and restart your computer. If your computer does not shut down and restart automatically, you must shut it down manually and restart it before the changes will be saved.

Notes: This feature needs the number reported by the remote fax to be an exact match to a one-touch or speed dial number in the SF-555P. If you have a problem receiving faxes, turn this feature off.
DRPD MODE Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. The particular number someone uses to call you on is identified by different ringing patterns, which consist of various combinations of long and short ringing sounds. This feature is often used by answering services who answer telephones for many different clients and need to know which number someone is calling in on to properly answer the phone. Using the Distinctive Ring Pattern Detection feature, your fax machine can learn the ring pattern you designate to be answered by the FAX machine. Unless you change it, this ringing pattern will continue to be recognised and answered as a FAX call, and all other ringing patterns will be forwarded to the extension telephone or answering machine plugged into the EXT. jack. You can easily suspend or change Distinctive Ring Pattern Detection at any time. Before using the Distinctive Ring Pattern Detection option, Distinctive Ring service must be installed on your telephone line by the telephone company. To setup Distinctive Ring Pattern Detection, you will need another telephone line at your location, or someone available to dial your FAX number from outside. Select ON to turn this feature on. Select OFF to turn this feature off. Select SET to setup or change the Distinctive Ring Pattern Detection. The LCD displays WAITING RING. Call your fax number from another telephone. It is not necessary to place the call from a fax machine. When your machine begins to ring, do not answer the call. The machine requires several rings to learn the pattern. When the machine completes learning, the LCD displays END DRPD SETUP. With the DRPD feature active, DRPD appears in the display and the previously set reception mode is ignored. If you turn off DRPD, the machine returns to any previously set reception mode. Notes: DRPD must be set up again if you re-assign your fax number, or connect the machine to another telephone line. After DRPD has been set up, call your fax number again to verify that the machine answers with a fax tone. Then have a call placed to a different number assigned to that same line to be sure the call is forwarded to the extension telephone or answering machine plugged into the EXT. jack.

Contrast

To compensate for the brightness or darkness of your document, press the Rcv. Mode/Contrast button repeatedly after loading a document until you find the desired mode. You can choose between NORMAL, DARKEN, LIGHTEN, or PHOTO. NORMAL works well for normal documents. DARKEN works well for light print or faint pencil markings. The light image and text on the document will be darker on the printed page. LIGHTEN works well for dark print. The dark image and text on the document will be lighter on the printed page. PHOTO is used when faxing photographs or other documents containing color or shades of gray. When you choose this mode, you should set the resolution to FINE.

Loading Documents

1. Load your document face down with the top edge first going into the document feeder.
2. Adjust the document guides for the width of the document.
3. Slide the sheet down into the document feeder until it is in the feed area.

Document guide

You can insert up to 20 sheets at a time. If you insert more than one sheet, ensure the bottom sheet enters first. Stagger the leading edge of the document slightly, and insert the document with a slight push to ensure they feed smoothly. To add pages while the fax is being sent, place them on top of the already loaded sheets.
4. If necessary, use the Resolution and Rcv. Mode/Contrast buttons to change the resolution and the contrast (see page 3.8).
Sending a Fax Automatically
1. After loading a document, enter the number of the remote fax using the keypad. One-touch or speed dialling is also available if you have already stored the number into a one-touch or speed dial number. For information on storing and using numbers in the memory, see page 3.19. If you make a mistake while entering a number, press Search/Delete to delete the number. 2. Press Start/Enter when the number appears correctly on the display. The machine dials the number and begins to transmit.
Cancelling a Transmission
Press Stop any time during transmission. The machine continues to send the fax and the display shows a message warning that the machine is in use. Press Stop again.

2. When you have finished speaking and receiving documents, replace the handset of the extension telephone.

3.16 Stand-alone Fax

Making a Copy

Copying Overview

The resolution is automatically set to S.FINE while the copy feature is in use. However, the contrast can be changed to produce optimal copy quality for a particular document containing faint markings, dark image, photographs, or other halftone images. Copy quantity : 1 to 99 copies of the document can be made. Custom sizing: You can reduce or expand the image size by 1% increments from 50% to 200%. Print order and sorting : When the Collate Copy menu is set to YES, the machine sorts the print jobs. All pages of the document are printed in reverse order before the next copy is printed. For example, if you copy a three-page job to print 2 copies, the machine prints page 3, page 2, page 1, page 3, page 2, page 1.

Making a Single Copy

To make a single copy without setting options, take the following steps:
1. Load a document with the print side facing down. 2. Press Copy twice. Your machine starts copying.

Stand-alone Fax 3.17

Using Advanced Copy Features
You can adjust the quantity, size, and print order for copying. Take the following steps: 1. Load your document face down with the top edge first going into the document feeder. If necessary, press Rcv. Mode/Contrast to change the contrast. For details on the Contrast, see page 3.8.
2. Press Copy. The display asks you to enter the copy quantity (1 to 99).
3. If you need two or more copies, enter the desired number and press Start/Enter.
4. If you want to reduce or expand the image size, enter the number of the desired zoom rate, then press Start/Enter. 5. The display asks you to set the Collate Copy menu. Press or to choose YES or NO. Setting YES will reverse the print order and sort the print job.
Example: 2 copies of a 3-page document
6. When the desired setting is selected, press Start/Enter or Copy to begin the copying.
Note: Pressing Copy at any time begins the copy operation immediately without displaying the remaining options.

3.18 Stand-alone Fax

Automatic Dialling
How To Enter a Name Using the Number Keys
As you perform various tasks, you will need to enter names and numbers. For example, when you set up your machine, you have to enter your name (or your companys name) and telephone number. When you store a one-touch dial or speed dial, you also enter the telephone numbers and names. When the display asks you to enter a name, the LCD display reads:

Note: You cannot include one group dial number in another group dial number.

Stand-alone Fax 3.41

Editing Group Dial Numbers
You can edit one-touch or speed dial numbers stored for group dialling. 1. Press Setup on the control panel. The display shows the first menu; FAX NAME/NUMBER. 2. Press or until you find GROUP DIAL SETUP, then press Start/Enter.
3. Press the one-touch group dial button used for the group dial number you want to edit. 4. Press or to select the option you want, then press Start/Enter. Select MEMBER ADD to add a number, and enter as many numbers as needed. To stop entering numbers, press Start/Enter. Note that you cannot include one group number in another group dial number. Select MEMBER DELETE to delete a number. When the number that you want to delete is displayed, press Start/Enter.
5. When you are finished editing, press Stop.
Sending a Fax Using Group Dialing (Multi-Address Transmission)
You can use Group Dialling for the Delayed Transmission or Memory Transmission. Follow the procedure of the desired operation (Broadcasting transmission - p.3.28, Delayed transmission - p.3.29 and Toll Save transmission p.3.37). When the display requests you to enter the remote fax number, press the one-touch button where you stored the group number. You can use only one group number for each operation. Continue the procedure to complete the desired operation. The machine automatically scans the document into memory and dials each of the numbers included in the group.

3.42 Stand-alone Fax

Stand-alone Fax 3.43

Printing

Read this chapter to learn how to select and load print media and how to use the print settings. The topics included in this chapter are:

Print Media

N Selecting Print Media N Using the Automatic Paper Input Tray N Using the Manual Paper Input Tray N Specialty Paper Guidelines
N Printing a Document N Cancelling a Print Job N Printing Help N Using a Favorite Setting N Setting Paper Properties N Using the Toner Save Mode N Printing Multiple Pages on One Sheet of Paper N Printing a Reduced or Enlarged Document N Fitting Your Document to a Selected Paper Size N Printing Posters N Using Watermarks N Using Page Overlays N Setting Graphic Properties N Using Output Options N Setting Up the Locally Shared Printer

Selecting Print Media

The type of media you select affects the performance and print quality.

Manual paper input tray

Notes: Make sure that you select the Manual for Paper Source and the correct paper size and type from your software application before starting your print job. See page 4.14. When you use the manual paper tray, the paper must loaded in the automatic paper tray. By doing so, you can prevent the paper jam which might occur in the manual tray.
1. Place the print media in the manual input tray with print side facing up and adjust the paper guides to the width of the print media. Load a sheet of the envelope with the flap side facing away from you. Make sure that the stamp area is at the top left and the end of the envelope with stamp area enters the tray.
Load transparencies face up with the adhesive strip on top going into the tray first.
Load a sheet of the label with the adhesive backing facing away from you.
Load a sheet of the card stock with print side up, short edge first.
2. In your computer, start printing of the document. the display on the front panel displays PC PRINTING. and PRESS START. 3. Press Start/Enter to start manual feeding. If you have more than one page to print, press Start/Enter for each page.
Specialty Paper Guidelines
Read all instructions that come with special paper for important information regarding how to achieve the highest print quality. It is recommended to feed one sheet at a time for special paper types. For transparency film, follow these guidelines: - Let printed sheets of film dry completely before storing. - When a sheet of film has dried completely, cover its printed side with a sheet of plain (not coated) paper before storing; This is recommended even if placed in a clear file or plastic holder. - Do not leave the film in the paper tray for long periods of time as dust and dirt may accumulate, resulting in poor copy quality. - To avoid fading, do not expose the printed film to prolonged direct sunlight. - Store unused papers and films flat. Do not remove papers from their protective packaging until ready for use. - Store unused film at temperatures between 59oF to 86oF (15oC to 30 o C). The relative humidity should be between 10% and 70%. For labels, follow these guidelines: - Verify that the labels adhesive material can tolerate fusing temperature of 200C (392F) for 0.1 second. - Make sure that there is no exposed adhesive material between the labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to printer components. - Do not feed a sheet of labels through the printer more than once. The adhesive backing is designed for one pass through the printer. - Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged. If the print density of your page is very high, light paper stock may curl slightly due to the large amount of toner. To print dense graphics, try printing on heavier stock. Do not use paper that is thicker than the specifications as it may damage the toner cartridge.

7. Click the desired service icon.
8. The Samsung Scan Manager opens for the selected service. Adjust the scan settings. You can use the Help button to receive on-line help.
9. To start scanning, click Scan. For more information, please refer to the SmarThru Users Guide which came with your machine.
Scanning Process with TWAIN-enabled Software
If you want to scan documents using other software, you will need to use TWAIN-compliant software, such as Adobe PhotoDeluxe or Adobe Photoshop. The first time you scan with your machine, select it as your TWAIN source in the application you use. The basic scanning process involves a number of steps: Place your photograph or page on the document glass. Open an application, such as PhotoDeluxe or Photoshop. Open the TWAIN window and setting the scan options. Scan and save your scanned image.
You need to follow the programmes instructions for acquiring an image. Please refer to the Users Guide for the application.

Maintenance

This chapter provides suggestions for high-quality and economical operating and information for maintaining the toner cartridge and the machine. The topics included in this chapter are: N Guidelines for Maintenance N Clearing Memory N Cleaning the OPC Drum N Adjusting Shading N Setting the Machine to be checked by Phone N Sending Toner Low Information to the Service Company N Cleaning the Machine N Managing the Toner Cartridge N Automatic Document Feeder Rubber Pad Replacement
Guidelines for Maintenance
For optimal performance of the SF-555P, follow these guidelines: Place the machine on a stable surface. Do not install your machine near devices that contain magnets or generate magnetic fields, such as speakers. Keep your machine clean. Dust accumulation can prevent the unit from operating properly. For your safety, unplug the power cord from the machine during electrical storms. Lift the machine from the bottom only. Do not lift the unit by the front panel or any of the trays.

Clearing Memory

You can selectively clear information stored in your machines memory. 1. Press Setup on the control panel. The display shows the first menu; FAX NUMBER/NAME. 2. Press or until MEMORY CLEAR appears, then press Start/Enter. The display shows the items you can clear. FAX NUMBER/NAME: your fax number and name are cleared from the machines memory. DIAL/SCHEDULE: clears the one-touch, speed dial, or group dial numbers stored in the memory. In addition, all the Schedule Job operations you have reserved are also cancelled. JOURNAL: clears all records of transmissions & receptions. DEFAULT SETUP: restores all the option settings to factory default. 3. Press or until you find the item you want to clear, then press Start/Enter. The display asks you to confirm your selection. 4. Press Start/Enter to confirm. The selected memory is cleared, then the display asks you to continue clearing the next item. 5. Repeat steps 3 through 5 to clear another item. Or, to return to Standby mode, press Stop.

Cleaning the Machine

To maintain print quality, follow the cleaning procedures below every time the toner cartridge is replaced or whenever print quality problems occur. As much as possible, keep your machine free from dust and debris.
Note: Do not use ammonia-based sprays or volatile solvents such as thinner to clean the machine, as these can damage the machines surface. While cleaning the inside of the machine, be careful no to touch the transfer roller (located underneath the toner cartridge). The oil from your hands on the roller can cause print quality problems.

Cleaning the Outside

Wipe the outside surfaces of your machine with a soft, clean, and lintfree cloth. You can dampen the cloth slightly with water, but be careful not to let any water drip onto the machine or inside it.

Cleaning the Inside

During the printing process, paper, toner, and dust particles can accumulate inside the machine. Over time, this buildup can cause print quality problems such as toner specks or smearing. Cleaning inside the printer will eliminate or reduce these problems. 1. Turn the machine off and unplug the power cord, then wait for the machine to be cool.
2. Pulling the cover release buttons toward you, open the cover and remove the toner cartridge. Note: To prevent damage to the toner cartridge, do not expose it to light for more than a few minute. Cover it with a piece of paper, if necessary.
3. With a dry, lint-free cloth, wipe away any dust and spiled toner from the toner cartridge area and the toner cartridge cavity.
Cleaning the Document Scanner
To keep your machine working properly, occasionally clean the white roller, ADF rubber, and the scanning glass.
Note: Do not turn the power off to clean the scanner, as documents stored in the memory will be lost. 1. Lift the front panel by grabbing the panel along the top edge and open the cover. 2. Disassemble the white roller as follows: Pull the handle of the bushing on the end of the roller slightly outward(A), rotate it until it reaches a slot(B), then pull the roller upward.

bushing

3. Wipe the roller surface with a soft cloth dampened with water.
4. Clean the ADF rubber piece.
5. Carefully wipe the scanning glass with a soft, dry cloth. If the glass is very dirty, first wipe it with a slightly dampened cloth, then with a dry cloth. Be very careful not to scratch the glass surface.
6. Replace the roller in reverse order, and then close the front panel firmly until it clicks into place.
Managing the Toner Cartridge

Expected Cartridge Life

The life of your toner cartridge depends on the amount of toner used in each print job. For instance, when you print a typical business letter with about 5% page coverage, you can expect a toner cartridge life of approximately 2,500 pages (1,000 pages only for the toner cartridge shipped with your machine). The actual number may vary according to the print density of the page you print. If you print a lot of graphics, you may need to change the cartridge more often. You can extend the life of your toner cartridge by using Toner Save Mode on the printer properties (page 4.15) or on the front panel (page 1.22). The Toner Save Mode uses less toner than normal printing. The printed image is much lighter, and is adequate for printing drafts or proofs.

AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Background scatter
If you need service, contact a service representative.

Troubleshooting 7.13

AaBbCc

Problem Page skew

AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Curl or wave AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc
Possible Cause and Remedy AaBbCc AaBbCc Check AaBbCc the paper type and quality. See Paper Type and Size AaBbCcfaxing on page 1.17 and Selecting Print Media for PC for AaBbCc printing on page 4.1. Make sure that the paper or other media is loaded correctly and the guides are not too tight or too loose against the paper stack.
AaBbCc Check the paper type and quality. Both high temperature and humidity will cause paper AaBbCc Paper Type and curl. See AaBbCc Size for faxing on page 1.17 AaBbCc and Selecting Print Media for PC printing on page 4.1. AaBbCc
Turn over the stack of paper in the input tray. Also try rotating the paper 180 in the input tray.

Wrinkles or creases

Make sure that paper is loaded properly. Check the paper type and quality. See Paper Type and Size for faxing on page 1.17 and Selecting Print Media for PC printing on page 4.1. Turn over the stack of paper in the input tray. Also try rotating the paper 180 in the tray.

Back of printouts dirty

The transfer roller area may be dirty. See Cleaning the Inside on page 6.4. Check if the toner is leaking. Clean inside the machine. See AaBbCc page 6.4.

Black pages

AaBbCc AaBbCc AaBbCc AaBbCc
The toner cartridge may not be installed properly. Remove the cartridge and reinsert it. The toner cartridge may be defective and need replacing. Install a new toner cartridge. The printer may require repairs. Contact a service representative.

7.14 Troubleshooting

Problem Loose toner Possible Cause and Remedy Clean the inside of the printer. Check the paper type and quality. See Paper Type and Size for faxing on page 1.17 and Selecting Print Media for PC printing on page 4.1. Try installing a new toner cartridge.
AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Character Voids
If the problem persists, the printer may require repairs. Contact a service representative. Character voids are white areas within the parts of characters that should be solid black: If you are using transparencies when you experience this problem, try another type of transparency. (Because of the composition of transparency media, some character voids are normal.) You may be printing on the wrong surface on the paper. Remove the paper and turn it around. The paper may not meet paper specifications. See Paper Type and Size for faxing on page 1.17 and Selecting Print Media for PC printing on page 4.1.

A.4 Appendix

Specifications

General

Size (W x D x H) mm Weight (with accessories) Interface
Specification and Description
373x 325 x 228mm (14.7"x 12.8"x 9") 10.2 Kg Parallel: IEEE 1284(ECP Only), USB: 1.1 compliant

Printer

Technology Paper Path-Recording Paper Path-Document Speed Resolution Effective Printing Width Manual Feed O/S Emulation
Laser Beam Rear to Front Rear to Front 12 ppm mono 600 x 600 dpi 202 mm Rear to Front Windows 95/98/Me/NT Windows2000/XP Samsung PrinThru
Resolution BW Contrast Control Multiple Copy Reduce & Enlarge

300 x 300 dpi

Normal, Darken, Lighten, Photo 99 pages 50 ~ 200 %

Scanner

Scan Method Scan Width Scan Resolution-Optical Scan(Copy) Speed Feeding Method ADF Capacity BW Contrast Control
Contact Image Sensor (CIS) Max. 216 mm, Effective: 208 mm
6 sec/page Sheet-feed Max 20 sheets Normal, Darken, Lighten, Photo
Modem Speed Compatibility Resolution
(Selectable by 1-key & LCD)
33.6 kbps ITU-T Group 3 Standard: 200 x 100 dpi (Default) Fine: 200 x 200 dpi SuperFine: 300 x 300 dpi MH/MR/MMR Yes Photo: 64 grayscales Yes 2 MB 30 Min. TEL, FAX, AUTO, ANS/FAX
Compression ECM Support Halftone TAD Interface Memory Memory Backup Receive Mode

A.6 Appendix

Safety Information
Important Precautions and Safety Information
When using this fax machine, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons: 1. Read and understand all instructions. 2. Use common sense whenever operating electrical appliances. 3. Follow all warnings and instructions marked on the product and in the literature accompanying the product. 4. If an operating instruction appears to conflict with safety information, heed the safety information. You may have misunderstood the operating instruction. If you cannot resolve the conflict, contact your sales or service representative for assistance. 5. Unplug the fax machine from the AC wall socket and/or telephone jack before cleaning. Do not use liquid or aerosol cleaners. Use only a damp cloth for cleaning. 6. Do not place the fax machine on an unstable cart, stand, or table. It may fall, causing serious damage. 7. Your fax machine should never be placed on, near, or over a radiator, heater, air conditioner, or ventilation duct. 8. Do not allow anything to rest on the power, telephone. Do not locate your fax machine where the cords will be abused by persons walking on them. 9. Do not overload wall outlets and extension cords. This can diminish performance, and may result in the risk of fire or electric shock. 10. Do not allow pets to chew on the AC power, telephone, or PC interface cords. 11. Never push objects of any kind into the fax machine through case or cabinet openings. They may touch dangerous voltage points, creating a risk of fire or shock. Never spill liquid of any kind onto or into the fax machine.

adding documents 3.34 address label, using 3.23 adjusting shading 6.2 alert tone, setting 3.2 automatic dial one-touch dial 3.21 speed dial 3.23 using remote control panel 3.25 automatic input tray loading paper 1.15, 4.3 paper source setting 4.10
date and time, setting 1.20 delayed transmission 3.29 document contrast, setting 3.8 document feeder, loading 3.9 document resolution, setting 3.8 document scanner, cleaning 6.5 driver, access 4.9 install 2.4
entering, name error messages 3.19 7.5
broadcasting transmission 3.28
cancel print job 4.12 scheduled operation 3.34 cleaning document scanner 6.5 machine 6.4 OPC drum 6.2 connecting other devices A.2 parallel cable 1.14 phone line 1.12 power cord 1.15 USB cable 2.8 contents 1.3 copying using advanced features 3.18 overview 3.17 single copying 3.17
fax problem, solving 7.7 fitting document to selected paper forwarding received faxes 3.36 front panel, features 1.6 4.19

group dialing 3.40

handset, inserting 1.11

Appendix A.11

install printer software 2.4 toner cartridge 1.18 introduction SF-555P 1.1 SmarThru software 2.1
paper in automatic input tray 1.15, 4.3 in the manual input tray 4.5 selecting 1.17, 4.1 setting 3.3, 4.10 paper jam, clear 7.8 document 7.1 inside the machine 7.3 output area 7.2 paper input tray 7.2 tips avoiding paper jams 7.4 paper orientation, setting 4.10 paper save mode 1.23 paper size, setting 4.10 paper source, setting 4.10 paper type, setting 4.10 parallel, connection 1.14 parts, identifying 1.4 pause, inserting 3.21 phone line, connection 1.12 polling reception 3.33 transmission 3.32 4.20 poster, printing power, plugging 1.15 power save mode 1.22 print media see paper print quality problem, solving 7.11 print quality, setting 4.28 print resolution 4.28 printer driver see driver printer software, install 2.4 printing problem, solving 7.9 printing cancel 4.12 cleaning page 6.2 document 4.9 general problems, solving 7.9 help 4.12 in network environment 4.31 several pages per sheet 4.17 quality problems, solving 7.11 reports 3.38
load, document 3.9 load, paper in the automatic input tray 1.15, 4.3 in the manual input tray 4.5 location, choosing 1.9
manual input tray loading paper 4.5 paper source setting 4.10 memory clearing 6.1 searching 3.27 monitoring status 3.35 multiple pages on one sheet, print
network, setting 4.31 notifying toner low 6.3 number and name, setting 1.21
one-touch dialing 3.21 one-touch label plate 3.23 OPC drum, cleaning 6.2 orientation 4.10 overlay, using 4.24

A.12 Appendix

P (continued)
priority transmission 3.31 problem, solving error messages 7.5 fax 6.7 general printing 7.9 paper jam 7.1 print quality 7.11 print Reduced.Enlarged 4.18

quality, problems 7.11