3-207-185-11(1)

UP-DR100 Windows XP/ Windows 2000 Printer Driver

Operating Guide

This guide describes how to install and use the printer driver with Windows XP and Windows 2000.
Before Using This Software
Before using the printer driver, be sure to look in the ReadMe file in the same folder as the printer driver on the CD-ROM.

UP-DR100

2002 Sony Corporation

Table of Contents

Operating Environment Requirements.. 3 Installing the Printer Driver (Installer).. 4 Adding Ports... 5 Adding ports (in Windows XP).. 5 Adding ports (in Windows 2000).. 6 Installing the Printer Driver (Add Printer).. 8 Installing the printer driver (in Windows XP).. 8 Installing the printer driver (in Windows 2000). 11 Setting the Printer... 16 Check in case of problems.. 21
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks are the property of their respective owners.
Operating Environment Requirements
The printer driver requires the following operating environment. Computers running Windows XP, or Windows MB memory or more Adaptec SCSI host adapter
Installing the Printer Driver (Installer)
This section describes how to install the printer driver using the installer.
Connect the computer to the printer. Turn on the printer. Turn on the computer. Log on to the computer as an Administrator.
If a dialog box appears indicating that Plug and Play has detected unknown hardware, click [Cancel] as many times as necessary.
Insert the SONY DIGITAL COLOR PRINTER UP-DR100 CD-ROM into the CD-ROM drive. In the [Win2X] folder on the CD-ROM, double-click Setup.exe. If the latest printer driver was downloaded from the Web, double-click Setup.exe from the downloaded files.
If you need to install several printer drivers, install the first with the installer and the others with the Add Printer Wizard.
At the end of the installation, when the [Add Ports UP-DR100 Printer Monitor] dialog box appears, check the port name and click [OK]. The last screen of the installer appears. Click [Finish]. Restart the computer. This completes the installation.

Adding Ports

This describes the procedures for adding SCSI printer ports. Perform this procedure when you add printer connections, change the printer SCSI ID, or add a SCSI adapter to the printer.
Adding ports (in Windows XP)
In the [Printers and FAXes] folder, select [Server Properties] on the [File] menu. The [Print Server Properties] dialog box appears.
Click the [Ports] tab, and click [Add Port]. The [Printer Ports] dialog box appears.
In [Available port types], select UP-DR100 Port, and click [New Port]. The [Add Port - UP-DR100 Print Monitor] dialog box appears.
Click [OK]. The [Printer Ports] dialog box appears.
Click [Close]. The [Print Server Properties] dialog box appears. Click [Close].
This completes the addition.
Adding ports (in Windows 2000)
In the [Printers] folder, select [Server Properties] on the [File] menu. The [Print Server Properties] dialog box appears.
Click [Close]. The [Printer Server Properties] dialog box appears. Click [Close].
Installing the Printer Driver (Add Printer)
This section describes how to install the printer driver using the [Add Printer Wizard].
Installing the printer driver (in Windows XP)
In the [Printers and FAXes] folder, double-click [Add Printer]. The [Add Printer Wizard] dialog box appears.
Click [Next]. The following appears.
Select [Local printer attached to this computer], select [Automatically detect and install my Plug and Play printer], and click [Next]. The following appears.
Select [Use the following port]. In the list, click UPDR100-xx: (UP-DR100 Port) (where xx is a number), and click [Next]. The following appears.
In the [Manufacturers] list, select Sony. In the [Printers] list, select Sony UP-DR100, and click [Next].
If Sony UP-DR100 is not in the [Printers] list, click [Have Disk]. The following appears.
Click [Browse], open the [Win2X] folder on the CD-ROM, and then select UPDR100.inf. Alternately, if you downloaded the printer driver from the Web, open the folder that contains this file. Click [Open], and then click [OK]. The following appears.
In the [Printers] list, select Sony UP-DR100, and click [Next]. The following appears. (It appears only if the UP-DR100 printer driver is already installed.)

If you are updating the driver, select [Replace existing driver]. If you want to keep using the driver that is already installed, select [Keep existing driver (recommended)]. The following appears.
Click [Next]. Follow the on-screen instructions to finish the installation. Restart your computer.
This completes the installation.
Installing the printer driver (in Windows 2000)
In the [Printers] folder, double-click [Add Printer]. The [Add Printer Wizard] dialog box appears.
Select [Local printer], and click [Next]. The following appears.
Select [Use the following port]. In the list, select port UPDR100-xx (where xx is a number), and click [Next]. The following appears.
In the [Manufacturers] list, select SONY. In the [Printers] list, select Sony UP-DR100, and click [Next]. If Sony UP-DR100 is not in the [Printers] list, click [Have Disk]. The following appears.

Setting the Printer

Before using the printer from a program, you must adjust the printing preferences. You can display the printing preferences as described below. On the [Start] menu, point to [Settings], then click [Printers]. Select the UPDR100 printer and click [Printing Preferences] on the [File] menu. The settings made as described above are used as defaults when printing from programs. Click the printer setting that you want to change on the [File] menu of the program. The settings made as described above are ordinarily effective until the program is closed. This section describes the [Sony UP-DR100 Printing Preferences] dialog box tabs. The tabs pertaining specifically to set-up of the UP-DR100 printer are shown below. [Paper] tab Basic print settings [Gray Balance] tab Used to adjust the printers gray balance. [Graphics] tab Used for setting color, lightness, and other image-related settings The following example is taken from Windows XP. Settings and setting methods are the similar in Windows 2000.

[Paper] tab settings

Automatic Paper Setting In the [Printers] folder, select Sony UP-DR100 and click [Printing Preferences] on the [File] menu. In the [Sony UP-DR100 Printing Preferences] dialog box, click the [Paper] tab. The paper currently in the printer is set automatically.
Paper Size The following shows the types of print packs and paper sizes that you can select with this printer.
Print Pack UPC-R35 UPC-R46 UPC-R57 UPC-R68 Paper Size 3.(pixels) (pixels) (pixels) (pixels)
Orientation Select either Portrait or Landscape as the print direction. Copies You can set the number of copies between 1 and 255. Scale Specifies the scale of prints. You can set the scale between 25 and 400%. Laminate Pattern Select from among the following three types of print surface lamination. Glossy Produces prints with a glossy finish. Texture Produces prints with a silky appearance. Matte Produces prints with a misty appearance. About Displays the version information of this printer driver. Restore Defaults Ignores all changes made to settings in the [Paper] tab and restores them to their defaults.

[Gray Balance] tab settings
Gray Balance A, Gray Balance B Select a gray pattern number between 0 and 88. Print Chart Prints gray balance patterns. Restore Defaults Restores all changed settings in the [Gray Balance] tab to their default condition.

[Graphics] tab settings

Select Color Balance, Gamma Select, Color Correction, or Lightness in the [Color Adjust] list to change these settings. Color Balance Adjusts the color balance. Adjust the setting by moving the slider left or right. You can also make adjustments by typing values in the box on the right.
Color Correction Select the color correction method.
Printer Hardware Color Correction The printer automatically corrects color. ICM Color Correction Use a color profile to correct the color. No Color Correction No printer hardware or ICM color correction is performed.
Lightness Adjusts lightness. Adjust the setting by moving the slider left or right. You can also make adjustments by typing values in the box on the right.
Sharpness Dark Gamma Light
Adjusts the sharpness of image outlines. The outlines of images become sharper as the setting is increased. Adjusts the scale of the dark tones. Adjusts the scale of medium tones. Adjusts the scale of light tones.
Check in case of problems.
Before sending your printer to be repaired, check it as outlined below. If the printer still does not operate normally after checking, contact your dealer or the Sony service center nearest you. Refer to the printers users guide. Also, refer to your computer and software users guides. The color of prints is not normal. It is possible that [Color Adjust] has been set inappropriately. Check the setting again. The printer does not print. Check the printer power and cable connections. Check if the printer SCSI ID is identical to that of another device. With the printer on, restart your computer. Always turn on the printer before you turn on your computer. The printed image size is different from the pixel count of my program. The image resolution may be incorrect. When using a program that can change the resolution of images, set the resolution of the program to that of the UPDR100 (334 dpi). The scale may be set to a value other than 100%. Check if [Scale] in the [Paper] tab of the [UP-DR100 Properties] dialog box is set to 100%.

3-206-136-43 (1)

Digital Color Printer

Instructions for Use

UP-DR100

2001 Sony Corporation

Owner's Record
The model and serial numbers are located at the rear. Record these number in the space provided below. Refer to these numbers whenever you call upon your Sony dealer regarding this product. Model No. ____________________ Serial No. ____________________
For the customers in the U.S.A.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection again harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment. This shielded interface cable recommended in this manual must be used with this equipment in order to comply with the limits for a digital device pursuant to Subpart B of Part 15 of FCC rules.

WARNING

To prevent fire or shock hazard, do not expose the unit to rain or moisture. To avoid electrical shock, do not open the cabinet. Refer servicing to qualified personnel only. THIS APPARATUS MUST BE EARTHED.

Table of Contents

Introduction
Features..4 Basic Application Example..4 Part Names and Functions.4

Preparation

Supplied Accessories...6 Assembly..6 DIP Switch Settings..7 Connections..8

Operation

Loading the Paper and Ink Ribbon..9 Printing from the Computer.14 Adjusting Gray Balance..16 Displaying the Total Quantity of Pages Printed and Remaining Amount of Ink Ribbon or Paper. 18 Displaying the Quantity of Pages Printed.18 Displaying the Remaining Amount of Paper or Ink Ribbon...18 Displaying the Firmware Version of the Printer. 19

Miscellaneous

Precautions...20 Safety...20 Installation...20 On Transporting the Printer..21 Cleaning..21 Ink Ribbon and Paper...23 Specifications...24 Error and Warning Messages..25 Troubleshooting..26 Index...27

Part Names and Functions

For details, refer to the pages indicated in parentheses.

Features

The UP-DR100 Digital Color Printer is a dye sublimation thermal transfer printer providing high quality, high resolution (334 dpi), and high speed printing of computer image data on four sizes of paper in full color (256 gradations and 16.7 million colors).

Front panel

Basic Application Example
Computer: provides image data for printing and printer control signals

Rear panel

UP-DR100 Digital Color Printer
Features / Part Names and Functions
A ALARM indicator (25) Lights in green when the system is initialized, or in red when an error, such as a paper jam, occurs. B Information Display (14, 18, 25) Displays the number of pages printed, or the amount of paper and ink ribbon remaining. Messages are displayed when an error or warning condition occurs. C Operation panel door Pull the top edge to open the operation panel door. Operation panel with door open

button to display the number of pages printed or the amount of paper and ribbon remaining. F PRINT Indicator (14) Lights in green while printing.
G Ventilation holes (22) Behind the ventilation holes panel, there is a builtin fan to prevent the thermal head from overheating H FEED button (12, 15) Press and hold this button for more than one second immediately after you replace the paper and ink ribbon in use. Several sheets of blank paper are then fed through. In this way, soiled paper at the beginning of the roll will be eliminated, and paper improperly loaded at an angle will be straightened in the paper path. Also, pressing the FEED button for more than one second during printing results in cancelling the number of printings set and clearing the images stored in the memory. The printer stops printing when the page currently printing is completed and ejected. I !POWER switch (14) Press this switch to turn the printer on or off.
A EXEC Button Press this button to print the gray scale adjustment pattern. B MENU Button (18) Press to display the number of pages printed or the amount of paper and ink ribbon remaining. Pressing the MENU button changes the printer to the off-line mode and turns the ONLINE indicator off. C Cursor Buttons (18) Press these buttons to select the item to be displayed on the information display. D CALIBRATION button (16) Press this button to adjust the gray balance. D Maintenance door (22) Open the maintenance door for cleaning the surface of the paper. The roller used for removing the dust accumulated on the surface of the paper is attached to the door. E ONLINE indicator (14, 18) Lights in green when the printer is controlled only by the computer in the on-line mode. This indicator goes off when the printer goes offline, for example, when you press the MENU
J Paper scrap tray (6) A margin of about 10mm is put between the current printout and the next printout from the paper roll. This margin of paper is cut off and ejected into the paper scrap tray. K Paper Output Slot Printed pages are output from the printer here. L SCSI Connectors (50-pin, half pitch) (7, 8) Connect the computer used to control the printer and connect other SCSI devices with SCSI cables to one of these connectors. The second connector is used as a pass-through connector when daisy chaining with other SCSI devices. If only one of the SCSI connectors on the printer is used, the internal terminator should be enabled by changing the appropriate DIP switch setting, see DIP Switch Settings (page 7). M DIP Switch (7, 8) Determines the SCSI device ID number of the printer, and sets the internal terminator on or off. See DIP Switch Settings (page 7). N - AC IN (Power Source) Connector (8) Connect the supplied power cord here.

Assembly

Mount the paper scrap tray on the printer.

Supplied Accessories

Make certain you have received the following accessories:

Paper Scrap Tray (1)

Paper scrap tray

Power Cord (1)

To remove the Paper scrap tray Hold both ends of the paper scrap tray and pull it forward while pushing it down. To accumulate the ejected printed sheets Use of the UPA-DR100PS PRINT STACKER (not supplied) is recommended. Printed sheets for up to one roll can be accumulated on the stacker regardless of the type of printing pack used.

Caution

CD-ROM (1) Operating Manual (1) Software License Agreement (1) Warranty Card (1) Service and Customer Support Information (1)
When the UPC-R57/R57A/R68A printing pack is used, check the location where the printer has been installed. A space of about 20 cm (7 7/8 inches) out from the printer, and about 20 cm (7 7/8 inches) down from the bottom of the printer is required as shown in the diagram.
Match the front edge of the printer to the edge of the installation rack.
When taking out the printer, be careful not to hurt your back. The packaging materials are needed when transporting the printer, so we suggest you keep them. Before moving the printer, remove the ink ribbon and paper.

7 7/8 inches

If there is not enough space (as shown in the illustration above), ejected printed sheets may pile up and clog at the Paper Output Slot and trouble may occur.
Paper and ink ribbon For detailed information on how to install the ink ribbon and paper, see Loading the Paper and Ink Ribbon on page 9.

DIP Switch Settings

Set the SCSI ID with the DIP switches on the side panel. The DIP switches are set as follows when shipped from the factory.

Terminator

SCSI ID
Terminator ON/OFF Setting When the printer is connected as the terminating device on the SCSI bus, set the terminator to the ON position. Otherwise, set it to the OFF position.
Switch TERMINATOR ON Internal Terminator ON OFF Internal Terminator OFF
SCSI ID Setting Set the printer SCSI ID so that it is different from all other devices on the SCSI bus. If two devices have the same SCSI ID, malfunctions may result.

SCSI ID SCSI ID Switch 4

The SCSI ID is set to 1 as the factory setting.

Connections

The UP-DR100 can be connected to computers and peripheral devices equipped with a SCSI interface.

Computer

Before making connections, always turn off all connected devices. Connect the power cord last. Refer to the operating manual of each device for details of connections between the printer, computer and peripherals. SCSI cable connectors should be firmly mated at each end. The total length of SCSI cables connected to a single host computer should not be longer than 3 meters. When connecting only the printer to a single host computer, the SCSI cable should not be longer than 1 meter. To print, a driver is required that corresponds to the hardware environment in which the printer is to be used. Pay attention to the following when connecting the SCSI cable. The SCSI connector has been mounted onto the slanting surface of the unit for easy insertion of the cable. Be sure to insert the SCSI cable straight into the SCSI connector as shown in the figure. If you insert the SCSI cable into the SCSI connector at angles, this may result in bending the small pins inside the SCSI connector and it may not work.

SCSI Cable (not supplied)

To SCSI connector

To disconnect

DIP Switch a)

To -AC IN terminal

Power Cord (supplied)

To AC power output
a) When connecting the printer at the end of the SCSI bus, set the internal terminator to ON. (DIP Switch Settings on page 7)
The proper SCSI cable to use depends on the computer or peripheral device to be connected. Refer to the operating manuals for details. Also, be sure to use a shielded-type cable comforming to the FAST SCSI (high impendance) standards. When turning power on Turn on any peripheral devices before turning the computer on. Make sure that every device in the SCSI chain is turned on.
Loading the Paper and Ink Ribbon
Before using the printer for the first time, confirm that you have all of the accessories, and assemble them as described on page 6. After connecting the printer as described on page 8, load the paper and ink ribbon following the steps below to prepare for actual printing. These steps are not required every time you print, but only as necessary.
Hold the right and left flanges of the paper roll so that you do not drop it, because it is heavy. Dropping may result in an injury and may cause accumulation of dust on the paper. Any dust on the printing surface will result in poor printout quality. A built-in IC chip is located around one side of the flange of the paper roll. Be careful not to hurt the IC seal or give it a shock. If you do, you may not be able to use the ink ribbon any more.
Hold the right and left flanges with both hands.
The printing pack contains an ink ribbon and one paper roll. Use the ink ribbon and the paper roll in the carton as a set. Do not mix with other varieties of ribbon or paper. (Ink Ribbon and Paper on page 23.) Each printing pack allows you to print the following number of sheets.
Print pack UPC-R35/ UPC-R46/ UPC-R57/ UPCUPC-R35A UPC-R46A UPC-R57A R68A 127178 mm 57 inches mm 68 inches
Do not detach the blue and pink spools of the ink ribbon until you start loading the ink ribbon A built-in IC chip is located around one side of the pink spool. Be careful not to hurt the IC seal or give it a shock. If you do, you may not be able to use the ink ribbon any more.
IC seal in which the IC chip is built Pink spool
Printing 400 capacity Print size
89127 mm 102152 mm 3.55 inches 46 inches
The number of printouts that can be printed may not be guaranteed if you replace the ink ribbon and paper before the ink ribbon and paper run out. Place the paper roll vertically with flanges facing up and down. If you place the paper roll horizontally, the paper may roll around and fall. This may cause an injury.

Flanges

Blue spool
Loading the paper and ink ribbon
When you use the printer for the first time, load the paper and ink ribbon. For detailed information on how to remove the paper and ink ribbon, see page 13.
Be careful that your fingers or clothes dont get caught in the front door or front door catch.
Pull the top of the front door to open it.

Remove the labels.

Load the paper after matching the colors of the flange of the paper roll and the flange holder of the printer correctly.

Pull the cover up.

Thermal head
Since the thermal head is still very hot just after printing is finished, be careful not to touch the thermal head when placing the paper roll in the paper holder.
After removing the labels attached at both sides of the paper roll, place the paper roll in the paper holder. Place the paper roll in the paper holder, so the pink flange is on the right and the blue flange is on the left.
Remove the label attached at the tip of the paper, then, while holding both ends of the paper, insert the paper into to the slot. Feed in the paper with your hand until the marking hole appears.
Roll the paper in properly so that it goes in straight.

Marking hole

Hold both spools and push the blue spool into the blue spool holders.
Insert the left side of the blue spool first, then the right side and push it until it clicks.
Be sure to remove all of the seals attached to the paper roll. A seal remaining inside the printer may cause problems.

Close the cover.

Confirm that the tip of the paper appears.
If the tip of the paper protrudes from the platen roller, be sure to insert the tip of the paper under the rollers.

Rollers Platen roller

Since the thermal head is still very hot just after printing is finished, be careful not to touch the thermal head when loading the ink ribbon.
Detach the pink spool from the blue spool. Pull it upward and wind it until the transparent part (the laminating part) comes to the position illustrated, and push it into the pink spool holders.
Insert the left side of the pink spool first, then the right side and push it until it clicks.
The black marks should show on the front of the pink spool. Transparent part (the laminating part)

Do not touch the printing surface of the paper roll in the paper holder after loading it. Sweat or dust from your hands may have an influence on the quality of the printout.
After confirming that the spools have been properly inserted, remove any slackness from the ink ribbon.

Wind the blue spool.

FEED button
After several sheets of paper are fed out, the printer is ready to print. Close the front door. Turn on the printer, if it is turned off. When you load a brand new paper roll and ink ribbon, the printer feeds a certain amount of the paper and is then ready to print. When you load partially used paper roll and ink ribbon, go to step 10.
Close the front door so that both sides of the front door are completely locked. An unlocked door may cause a malfunction of the printer. If you close the front door by pushing one side, both sides of the front door may not be completely locked.
If you open the front door during operation When you open the front door after starting to use the printer just after loading the paper and ink ribbon, the tip of the paper may protrude. In that case, push the paper back so that the length of the paper protruding is less than 5 cm, then close the front door. If you close the door with the paper protruding, the printed paper will not be ejected correctly. This causes paper jamming.
10 Confirm that READY appears on the information
display. Then, to straighten the paper, which might have been loaded at angle, keep pressing the FEED button for more than one second.
Push the paper back so that the length of the paper protruding is less than 5 cm (2 inches).
Be sure to do this after loading a paper roll used partially.
Be careful not to touch the printing surface of the paper when pushing it back. Sweat or dust from your hands may have an influence on the quality of the printout. Notes on storage Avoid placing the printer where subject to: high temperatures, high humidity or dust, direct sunlight. After opening the bag, use the ribbon and the paper as soon as possible. When storing after partial use, put the ribbon and the paper back in their respective bags.
If the ribbon breaks during use The remaining ribbon can be used after repairing it with adhesive tape.
Removing the ink ribbon and paper
Remove the scraps of paper ejected and accumulated on the paper scrap tray.
Pull out the lower ribbon of the blue spool, attach one edge of a strip of adhesive tape over the entire end of the ribbon, then attach the other edge of the adhesive tape on the end of the upper ribbon of the pink spool.
If scraps of paper have accumulated on the paper scrap tray, the front door may not open completely.
Wind the spool Attach one edge of adhesive to feed the tape over the entire end of the ribbon out. ribbon and attach the other edge of the adhesive tape on the end of the upper ribbon.

Pull the top of the front door to open it. Push the right blue spool to the left and pull it toward you to remove the blue spool of the ink ribbon.
Turn the lower blue spool in the direction of the arrow to remove the slackness of the ribbon.
Wind up the loose ink ribbon.
Wind the spool in the direction of the arrow to remove the slackness of the ribbon.
The ribbon is ready to be used. Depending on the position of the break in the tape, the ribbon for one sheet of printed paper may be lost.
Push the right pink spool to the left and pull it toward you to remove the pink spool of the ink ribbon. Attach both pink and blue spools of the ink ribbon.
Printing from the Computer
Before starting to print Confirm that the printer and computer are connected (page 8). Confirm that the paper and the ink ribbon are correctly installed (page 6). Confirm that the compatible ink ribbon and printing paper are installed (page 23). Printing

information display

Remove the paper. 1 Pull the cover up. 2 Turn both flanges of the paper toward the inside to wind the remaining paper. 3 Remove the paper roll.
Wind the remaining paper by turning the flanges of the paper roll in the direction of the arrow 2.

ONLINE indicator

Turn on the printer and computer. After a few seconds, the following message should appear on the information display. When READY is displayed and the ONLINE indicator is lit, the printer is ready to print.
Since the thermal head is still very hot just after printing is finished, be careful not to touch the thermal head when removing the paper roll from the paper holder.
Print size Displays the remaining amount of paper or ink ribbon, whichever is less.
Identification of the printing pack currently being used on the information display
Display on the information display R35 R46 R57 R68 Notes Printing pack UPC-R35/R35A UPC-R46/R46A UPC-R57/R57A UPC-R68A
3 After printing is finished, the printed paper is ejected from the output slot. The printing time depends on the print size, ink ribbon and the paper. Once printing has been completed, the PRINT indicator goes off and READY appears on the information display again.
Turn the printer on first. Dont turn the printer on again within 5 seconds after turning it off. Do not turn the computer off and on again while it is accessing a hard or floppy disk.
Do not open the maintenance door while the printer is printing. Doing so may have an influence on the quality of the printout.
Send the image data from the computer to be printed. The printer starts printing. 1 While the printer is receiving the image data, the following message should appear.
Indicates the image data is being transferred.
: Indicates 20% of the total amount of image data. In the above example, 60% of the total amount of image data has been transferred. 2 The printer starts printing the transferred image data as soon as the print command is sent from the computer. The PRINT indicator lights and the following message should appear.

Number of pages to be printed
To stop sending the image data or to stop printing midway Press and hold the FEED button for more than one second. The page currently being printed is completed and ejected. After the printout is ejected, the information display returns to READY. The image data stored in the memory and the number of printings set in the queue are cancelled.
The color indication changes as the color printing procedes: StarttYELLOWtMAGENTAtCYANtLAMIt Finsih.
About memory Since the printer has memory for image data spooling, image data to be printed can be transferred to the printer while printing an image.
If the printer does not print The printer cannot print in the following cases: When the remaining amount of ink ribbon or the quantity of printing is displayed on the information display because the MENU button was pressed and the printer is off-line, the printer cannot receive a print command from the computer. When an error message is displayed on the information display, you cannot operate the printer. Take remedies according to the advice given in Error and Warning Messages on page 25. Notes on storing your printouts Avoid exposure to direct sunlight, or conditions of high temperature and high humidity, which could cause the colors to fade. Avoid applying tape to a printout, and avoid contact with plastic objects such as erasers and desk mats. Do not allow alcohol or other volatile organic solvents to come into contact with the printouts.

Adjusting Gray Balance

The gray balance differs between different packages where ink ribbons and papers are contained as a set. To avoid imbalance, use the ink ribbon with the paper that is supplied as a set in the same package. Also, when a new ribbon and paper are loaded, we recommend that the gray balance be adjusted. The gray balance of the printer is set to No.0 as the factory setting. This setting is retained even when the printer is turned off.
The gray balance of images cannot be adjusted during printing.

2,7,8,9,1,6,11

Press the CALIBRATION button. The ONLINE indicator goes off and the printer is switched to off-line. Press the F and f buttons to select GRAY PATCH PRINT.
Press F and f to display GRAY PATCH PRINT.
Press the EXEC button. The printer returns to the on-line mode and starts printing. When using the UPC-R35/R35A or UPC-R46/ R46A, gray adjustment patterns Group A and Group B are printed on two sheets separately. When using the UPC-R57/R57A or UPC-R68A, gray patterns Group A and Group B are printed on one sheet.

Look at the printout of Group A to determine the best gray balance from this group. Next, look at the printout of Group B to determine the best gray balance from this group, too. Press the CALIBRATION button. The ONLINE indicator goes off and the printer is switched to off-line. Press the F and f buttons to select GRAY ADJUST [A]. The printer enters the gray balance adjustment mode.
Press F and f to display GRAY ADJUST [A].
10 Press the G and g buttons to display the pattern
number determined in step 5. For example, select 39 if you determined that pattern No. 39 in the sample provides the best gray balance.
Press G and g to display 39.
11 Press the CALIBRATION button.
The printer returns to the on-line mode, and the ONLINE indicator lights.
Press the G and g buttons to display the pattern number determined in step 4. For example, select 18 if you determined that pattern No. 18 in the sample provides the best gray balance.
Press G and g to display 18.
Press the F and f buttons to select GRAY ADJUST [B]. The printer enters the gray balance adjustment mode.
Press F and f to display GRAY ADJUST [B].
Displaying the Total Quantity of Pages Printed and Remaining Amount of Ink Ribbon or Paper
Displaying the Quantity of Pages Printed
The total number of pages printings done since turning on the printer can be displayed. If no printings have been done since the printer was turned on, 0 is displayed on the information display. Also, the total number of printings made so far since you started to use the printer can be displayed.
To display the total number of printings made so far since you started to use the printer: Select TOTAL PRINTS.
Press F and f to display TOTAL PRINTS.
Total number of printings
Press the MENU button after confirming. The printer returns to the on-line mode, and the ONLINE indicator lights.
Displaying the Remaining Amount of Paper or Ink Ribbon
The remaining amount of paper or ink ribbon can be displayed on the information display.
Press the MENU button. The ONLINE indicator goes off and the printer is switched to off-line. Press the F and f buttons to select the item you want to be displayed. To display the total number of printings since turning on the printer: Select CURRENT PRINTS.
Press F and f to display CURRENT PRINTS.
Press the MENU button. The ONLINE indicator goes off and the printer is switched to off-line. Press the F and f buttons to select the item you want to be displayed.
Total number of printings since turning on the printer
To display the remaining amount of the ink ribbon: Select RIBBON REMAIN.
Press F and f to display RIBBON REMAIN.
Displaying the Firmware Version of the Printer
The version of the firmware of the printer can be displayed.

UPC-R35A UPC-R46 UPC-R46A UPC-R57 UPC-R57A UPC-R68A PRINT STACKER UPA-DR100PS

SCSI-2 Interface

Connectors Terminator SCSI ID setting Transfer speed Two 50-pin, half-pitch Internal (DIP switch enable/disable) 0 to 7 (DIP switch selectable) Max. 10 MB/sec (Fast SCSI)
Design and specifications are subject to change without notice.

Optional accessories

Self-Laminating Color Printing Pack UPC-R35
Error and Warning Messages
Error and warning messages appear on the information display under the following conditions. Please take the remedial actions shown next to the message to correct the condition.

Message PAPER END

Description and Remedy The paper corresponding to the designated number of sheets is exhausted. tLoad a new ink ribbon and paper roll. (page 9) The paper corresponding to the designated number of sheets is exhausted. tLoad a new ink ribbon and paper roll. (page 9) Something is wrong with the data on the IC seal attached to the paper roll. tReplace the ink ribbon and paper roll with a new ink ribbon and paper roll. (page 9) The ink ribbon corresponding to the designated number of sheets is exhausted. tLoad a new ink ribbon and paper roll. (page 9) The ink ribbon may break. tRepair it with adhesive tape. (page 13) Something is wrong with the data on the IC seal attached to the paper roll. tReplace the ink ribbon and paper roll with a new ink ribbon and paper roll. (page 9) The ink ribbon corresponding to the designated number of sheets is exhausted. tLoad a new ink ribbon and paper roll. (page 9)

PAPER ERROR

Error messages
When a problem occurs, the ALARM indicator on the front panel lights in red, and an error message appears on the information display. Please take the remedial actions shown next to the message to correct the condition.
Message DOOR OPEN Description and Remedy The front door is open. tClose the front panel until it is locked securely (page 12). Paper cannot be fed or ejected correctly. tLoad the paper roll correctly. (page 10) The ink ribbon may break. tRepair it with adhesive tape. (page 13) The paper corresponding to the designated number of sheets is exhausted. tLoad a new ink ribbon and paper roll. (page 9) The ink ribbon corresponding to the designated number of sheets is exhausted. tLoad a new ink ribbon and paper roll. (page 9) Mechanical trouble has occurred in the printer. tThe ink ribbon and paper roll are not loaded correctly. Load them correctly. (page 9) tIf the message does not disappear even after performing the above remedy. Contact your supplier or nearest Sony Service Center.

RIBBON END

RIBBON ERROR

FEED ERROR

MECHA TROUBLE

Warning messages

When a warning condition occurs, the warning message appears, but the ALARM indicator does not light. The remedy is listed below next to each message.

Message Description and remedy
HEAD IN COOLING The thermal head is too hot. tWait for the message to disappear. Printing will then resume automatically. PLEASE WAIT The printer ejects the paper because the printer has received the stop command or the printer stops printing due to some problem. tWait for the message to disappear.
MEDIA MISMATCH An incompatible ink ribbon and paper are loaded. tLoad the compatible ink ribbon and paper roll taken from the same package. (page 23) NO PAPER NO RIBBON The paper roll is not loaded. tLoad paper roll.(page 9) The ink ribbon is not loaded. tLoad an ink ribbon.(page 9)

Troubleshooting

Before submitting the product for repair, please recheck the following. If the unit still does not operate properly, contact your supplier or nearest Sony Service Center.

Problem Cause and Remedy

Cannot load the paper You may be trying to load the paper with the right and left sides reversed. tLoad the paper after matching the colors of the flange of the paper and the flange holder of the printer correctly. (page 11) Cannot load the ink ribbon You may be trying to load the spools of the ink ribbon wrongly. tLoad the ink ribbon after matching the colors of the spools of the ink ribbon and the spool holders of the printer correctly. (page 11)
NO PAPER is The paper roll is not loaded correctly. displayed even though tLoad the paper correctly. (page 9) paper roll is loaded. NO RIBBON is The ink ribbon is not loaded correctly. displayed even though tLoad the ink ribbon correctly. the ink ribbon is (page 9) loaded. The image is printed out of place on the paper. The paper is loaded at an angle. Try to eject several sheets of paper by keeping the FEED button pressed for more than one second after loading. tEjecting the paper by pressing the FEED button helps to put the remaining paper in the correct position. (page 12) This is not a malfunction. Extra sheets of paper are provided with each roll of paper. tRemove the remaining paper and load a new ink ribbon and paper roll. (page 9)
Paper is left even though PAPER END is displayed.
Ink ribbon is left even This is not a malfunction. Extra ink though RIBBON END ribbon is provided. is displayed. tRemove the remaining ink ribbon and load a new ink ribbon and paper roll. (page 9) HEAD IN COOLING The filter may be dirty. is displayed tClean the filter. (page 22) frequently. A vertical white stripe Dust may have accumulated on the thermal head. appears on the printout. tClean the thermal head elements with a soft dry cloth. (page 23)
Accessories supplied assembly 6 confirmation 6 Paper Scrap Tray 6 Power Cord 6 Adjusting gray balance 16

Message error message 25 warning message 25

Operation 9

Paper and ink ribbon loading 9 Part Names and Functions Front panel 4 Operation panel door 5 Rear panel 4 Precautions condensation 20 Installation 20 on transportation 21 Safety 20 Preparation 6 Printing 14 Printing pack printing capacity 23 UPC-R35/R35A 23 UPC-R46/R46A 23 UPC-R57/R57A 23 UPC-R68A 23
Basic Application Example 4
Cleaning cabinet 21 cleaning roller 22 pinch roller 21 platen roller 21 thermal head 21 Connections 8
DIP Switch Settings SCSI ID 7 terminator 7 Displaying quantity of printing 18 remaining amount of paper or ink ribbon 18 version of the printer 19

Remaining Ribbon 18

SCSI ID 7 Specifications 24

Features 4

Gray balance 16

Troubleshooting 26

Ink ribbon if the ribbon breaks 13 Ink ribbon and paper displaying the remaining amount 18 loading 9 removing 13 usable printing pack 23 Introduction 4

Sony Corporation