Zebra LP 2824 Plus & TLP 2824 Plus printers
Two-inch (56mm) on-demand thermal printers for labels, receipts, tags and wristbands
Leading the way in versatile and affordable desktop printing
These space-saving, user-friendly printers bring new levels of performance to the Zebra Desktop family. The direct-thermal LP 2824 Plus or combined direct-thermal/thermal-transfer TLP 2824 Plus are perfect for patient identification, pharmacy labelling, retail product and shelf labelling or any other application where precise narrow output is required.

Key features:

Label handling options include: Label dispenser with label present sensor Cutter Serial, USB or parallel configurations Ethernet network connection via a factory-installed internal ZebraNet Print Server option Co-resident command language Unicode ZBI 2.0
Superior performance at a small price
These elegant little printers from Zebra bring fast, professional labelling to your desk, small office, laboratory or anywhere you need to print small numbers of bar-code labels, receipts and tags. They are robust with a double-walled ABS casing and offer many big printer features at an extremely affordable price. However, they are designed for ease of use, so even complete beginners will find them easy to set up and operate.
Zebra offers a wide range of supplies for LP/TLP 2824 Plus printers, all made to a high standard and suitable for a variety of applications.
Manufactured exclusively for Zebra printers Laboratory-tested for optimum performance Proven to minimise wear and tear on printheads
For more information, visit www.zebra.com
Specifications at a glance*

Standard features

Print methods: Direct thermal or thermal transfer Programming languages: EPL and ZPL as standard Construction: Dual-wall frame OpenACCESS for easy media loading Auto-calibration of media 32-bit RISC processor Odometer Unicode Hardware reset button Width 33mm (1.30") and 57mm (2.24") Core inner diameter 12.7mm (0.5") ZPL II XML-enabled printing ZBI 2.0 Web View Alert
Operating characteristics
Environmental Operating temperature: 4.4C to 41C (40F to 105F) Storage temperature: -40C to 60C (-40F to 140F) Operating humidity: 5% to 95% non-condensing Storage humidity: 5% to 95% non-condensing Electrical Auto-detectable (PFC-compliant) 100240VAC, 5060Hz Agency approvals Emissions: FCC Part 15, Subpart B, VCCI, C-Tick Emissions and Susceptibility: (CE): EN 55022 Class B, EN 61000-3-2, EN 61000-3-0 and EN 55024, CCC Safety: CB Scheme IEC 60950:1991 +A1 +A2 +A3 +A4, TV, NRTL, IRAM, NOM, AAMI, CCC
Communication and Interface capabilities
RS-232 serial interface, DB-9 USB 1.1, bi-directional Parallel (Centronics), bi-directional ZebraNet 10/100 Print Server (optional)

Printer specifications

Resolution 8 dots/mm (203dpi) Memory Standard: 4MB flash; 8MB SDRAM Optional: 64MB (68MB total) flash with RTC Print width 56mm (2.2") Maximum print length 990mm (39.0") Maximum print speed 102mm (4") per second Media sensors Fixed reflective and transmissive sensors

Fonts/graphics/symbologies
Fonts and character sets 16 resident expandable ZPL II bitmap fonts One resident scalable ZPL font Five resident expandable EPL2 fonts Native OpenType font support Unicode-compliant for multi-language applications Graphics features Supports user-defined fonts and graphics including custom logos ZPL II drawing commands for boxes and lines Bar code symbologies Bar code ratios: 2:1 (non-rotated) and 3:1 for EPL and ZPL except where noted Linear bar codes: Codabar, Code 11 (ZPL), Code 39, Code 93, Code 128, EAN-8, EAN-13, EAN-14 (ZPL), German Post Code (EPL), GS1 DataBar (RSS), Industrial 2-of-5 (ZPL), Interleaved 2-of-5, ISBT-128 (ZPL), Japanese Postnet (EPL), Logmars (ZPL), MSI, Plessey, Postnet, Standard 2-of-5 (ZPL), UCC/EAN-128 (EPL), UPC-A, UPC-A and UPC-E with EAN 2 or 5 digit extensions, UPC-E, UPC and EAN 2 or 5 digit extensions (ZPL) Two-dimensional: Codablock (ZPL), Code 49 (ZPL), Data Matrix, (ZPL), MaxiCode, MicroPDF417, PDF417, QR Code

Physical characteristics

Width Direct thermal 107mm (4.2") Thermal transfer 126mm (5.0") Height Direct thermal 176mm (6.9") Thermal transfer 178mm (7.0") Depth Direct thermal 214mm (8.4") Thermal transfer 235mm (9.3") Weight Direct thermal 1.2kg (2.7lb) Thermal transfer 1.6kg (3.5lb)

Media characteristics

Maximum label and liner length Maximum non-continuous: 990mm (39") Maximum label and liner width** 19mm (0.75") to 60mm (2.36") Maximum media roll size 127mm (5") O.D. Media thickness 0.076mm (0.003") to 0.18mm (0.0071") Media types Roll-fed or fanfold, die-cut or continuous directthermal labels with or without black mark, tag stock, continuous receipt paper, wristbands

ZebraLink Solutions

Software ZebraDesigner driver ZebraDesigner Pro ZebraDesigner ZebraNet Bridge Enterprise Zebra setup utilities Zebra universal driver ZBI-Developer Firmware EPL2 EPL line mode (Direct thermal only LP 2824 Plus printer only)

Options and accessories

Label dispenser with label-present sensor ZebraNet 10/100 Print Server internal or external Ethernet options for network communication and printing Cutter for various media types Font packs Asian and other international font kits KDU Plus and KDU keyboard display units for standalone printing solutions

Ribbon characteristics

Outside diameter 35mm (1.36") Length 74m (244) when using 0.08mm ribbon thickness Ratio 1:1 media roll to ribbon
Thinking about mobilising your workforce?
The use of mobile printers in a warehouse or supply-chain environment improves productivity and provides a fast return on investment.

To find out how your business could benefit from a Zebra mobile-printing solution, please visit www.zebra.com
*Specifications subject to change without notice. ** se of the optional media adaptor kit supports narrow media such as wristbands from widths between 15mm (0.59) and 37mm (1.46). LP 2824 Plus printer only. U 2009 ZIH Corp. EPL, EPL2, KDU Plus, OpenACCESS, ZBI 2.0, ZBI-Developer, ZebraDesigner, ZebraLink and all product names and numbers are Zebra trademarks, and Zebra, representation of Zebra Head, ZebraNet, ZPL and ZPL II are registered trademarks of ZIH Corp. All rights reserved. Centronics is a registered trademark of Centronics Data Computer Corporation. OpenType is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Unicode is a trademark of Unicode, Inc. All other trademarks are the property of their respective owners.
Zebra Technologies EMEA Headquarters & Sales Office Zebra Technologies Europe Limited, Dukes Meadow, Millboard Road, Bourne End, Buckinghamshire, SL8 5XF, United Kingdom Telephone: +44 (0)Fax: +44 (0)E-mail: mseurope@zebra.com Web: www.zebra.com Other EMEA Locations Europe: France, Germany, Italy, the Netherlands, Poland, Spain, Sweden Middle East & Africa: Dubai, South Africa

12600L (10/09)

Thermal Printer Users Manual
Users Manual No. 980346-001 Rev. A
2001 Zebra Technologies Corporation

980346-001 Rev. A

FOREWORD
This manual provides installation and operation information for the LP 2824 series printers, manufactured by Zebra Technologies Corporation, Camarillo, California.

COPYRIGHT NOTICE

This document contains information proprietary to Zebra Technologies Corporation. This document and the information contained within is copyrighted by Zebra Technologies Corporation and may not be duplicated in full or in part by any person without written approval from Zebra Technologies Corporation. While every effort has been made to keep the information contained within current and accurate as of the date of publication, no guarantee is given or implied that the document is error-free or that it is accurate with regard to any specification. Zebra Technologies Corporation reserves the right to make changes, for the purpose of product improvement, at any time.

TRADEMARKS

LP 2824 is a service mark of Zebra Technologies Corporation. Windows and MS-DOS are registered trademarks of Microsoft Corp. All other marks are trademarks or registered trademarks of their respective holders.

LP 2824 Thermal Printers

European Council Directive 89/336/EEC 92/31/EE EMC Directive Compliance to Standards EN 55022-B 1995 EN 50082-IEC 1000-3-2 IEC 1000-3-3 CB Schema EN 60950 RF Emissions control Immunity to Electromagnetic Disturbances Harmonic Emmissions Voltage Variation Safety
FCC - DECLARATION OF CONFORMITY:
Model: LP 2824 conforms to the following specification: FCC Part 15, Subpart B, Section 15.107(a) and Section 15.109(a) Class B digital device Supplemental Information: This device complies with Part 15 of the FCC Rules. Operation is subject to the following Two Conditions: (1) This device may not cause harmful interference , and (2) this device must accept any interference received, including interference that may cause undesired operation.

INDUSTRY CANADA NOTICE:

This device complies with Industry Canada ICS-003 class B requirements. Cet equipement est conforme a lICS-003 classe B de la norm Industrielle Canadian

SHOCK HAZARD WARNING:

The printer and power supply should never be operated in a location where either one can get wet. Personal injury could result.

MEDIA WARNING:

Always use high quality approved labels, tags and transfer ribbons. If adhesive backed labels are used that DO NOT lay flat on the backing liner, the exposed edges may stick to the label guides and rollers inside the printer, causing the label to peel off from the liner and jam the printer. Approved supplies can be ordered from your dealer.

RELOADING HINT:

If you should run out of labels while printing, DO NOT turn the power switch OFF (0) while reloading or data loss may result. The printer will automatically a new label roll is loaded.

STATIC DISCHARGE:

The discharge of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage or destroy the print head or electronic components used in this device. DO NOT TOUCH the print head or the electronic components under the top cover.

THERMAL PRINTING:

The print head becomes hot while printing. To protect from damaging the print head and risk of personal injury, avoid touching the print head. Use only the cleaning pen to perform maintenance.

TABLE OF CONTENTS

Installation and Operation. Unpacking Your Printer. Getting To Know Your Printer. Installation. AutoSense Gap Sensor Adjustment Label Dispenser Option. Using Fan-Fold Media. 21
Appendix A - Troubleshooting. Serial Interface Cable Wiring. Cash Drawer Cable Wiring. Parallel Interface Cable Wiring. Cleaning the Print Head. Preparing Media, Paper, and Labels Before Loading.
1 Installation and Operation
This section provides information on the installation and operation of the printer. The printer is a low cost, desktop direct thermal printer. The printer is specifically designed for printing labels, tags or continuous receipts (with or without bar codes) from any DOS, Windowsor ASCII-based compatible host.
Installation and Operation

Unpacking Your Printer

Getting To Know Your Printer
Installation The following steps will guide you through the
installation of the printer and software.
Step Attach Power Supply To The Printer

Power OFF

Check Voltage Plug in Power Module

Plug in Power Cord

Plug Power Cord into a Suitable AC Outlet
See the SHOCK HAZARD WARNING on page iv. 4
Step Attach Interface Cable
The printer has either a parallel interface or a serial interface (with optional RJ-11 connector). Power OFF

Parallel Interface

RJ-11 Interface (Optional) Serial Interface
For additional information on serial cable wiring, refer to Appendix A.

Step Load Labels

Power ON

Open Cover

Adjust Holders 1.0 inch 2.5 cm

1.5 inch 3.8 cm

Load Labels - continued

Remove Outside Length

For more information refer to appendix A

Install Roll

Thread Through Guides
Close Cover Tap Feed Button
If the indicator remains dark, see Appendix A Troubleshooting.
Step AutoSense Gap Sensor Adjustment
Perform this procedure when loading a new roll. If your printer has the label dispenser option, turn OFF the label taken sensor.

Hold Feed Button

AutoSense Gap Sensor Adjustment - continued
When Indicator Flashes, Release Feed Button
Printer Advances Media and Prints Status Summary
Note: Printer is in diagnostic dump mode
4 MO3351F 16 V3.21 Serial port : 96,N,8,1 Image buffer size:245K Fmem:000,0K,019.9K avl Gmem:000K,0241K avl Emem:000K,0241K avl I8,0,001 rY S2 D8 R016,000 ZT UN q800 Q1029,025 Option: 13 now in DUMP

Tap Feed Button To Begin Normal Operation
Note: Printer prints out of DUMP
If the indicator remains orange or red, see the troubleshooting steps. 10

Label Dispenser Option

Open Door Use a Stylus to Switch On the Label Taken Sensor
Remove Several Labels Push Liner Through Slot

Close Door

Using Fan-Fold Media
Open Guides to Width of Media Lock Guides in Place

Insert Media

Thread Media Through Guides

Step Install Software

Start your computer and follow the installation instructions on the compact disc (CD).
Appendix A - Troubleshooting
Problem Solution or Reason STATUS Indicator
Does not light when power switch is turned to ON (I) position. Lights GREEN, but printer will not print. Blinks GREEN-RED-RED. Lights AMBER. Blinks RED.

Lights RED.

1. Check power connections from A.C. outlet to power supply to printer. 1. Check interface cable connections from computer to printer. 2. Make sure top cover is locked closed. 1. Operator has paused the printer during a batch job. Tap the FEED button to continue. 1. Printer has encountered a syntax or command error. 1. The optional cover open sensor is active. Press top cover to close and lock. 1. Media is out. Reload a new source of media so printer can continue printing. 2. Power-up failure. 1. AutoSense in process. Wait until printer dispenses a status report. 1. Download in process.

Operation

Blinks GREEN-AMBER. Lights AMBER-RED.
Printer appears to be working (media is being fed out), but nothing is printed. Printing is faded or poor quality.
1. Verify that the labels are the correct type (direct thermal). 2. Check that the roll is loaded with the direct thermal side facing up. 3. Clean the print head with cleaning pen. 4. Ensure top cover is locked closed. 1. Clean the print head with cleaning pen. 2. Adjust print speed/darkness in software.
Appendix A - Troubleshooting Problem Solution or Reason
Prints only partial label or skips a label.
1. Perform AutoSense gap sensor adjustment on page 8. 2. Label caught on print head. 3. Print head is not properly latched. 4. Possible software problem. Check the printer memory configuration. Refer to the EPL2 Programming manual. 1. Perform AutoSense gap sensor adjustment on page 8. 2. Possible problem with label stock. Use only approved labels and tags. 3. Possible label jam. 4. Insufficient memory for label size. Check the printer memory configuration. 5. Possible software problem. Refer to the EPL2 Programming manual.

Printing stops and STATUS indicator lights ORANGE or RED.
Serial Interface The figure below displays the cable wiring Cable Wiring required to use the printer's RS-232 serial

interface.

N/C RxD TxD DTR GND DSR RTS CTS RI

DB-9 Pin # 9

Printer
+5 Volts* TxD RxD N/C GND RDY N/C RDY N/C
Female DB-9 to Male DB-9 Cable P/N 300017-006 (6') or 300017-010 (10')

DB-25 Pin # 22

Female DB-25 to Male DB-9 Cable P/N 300018-006 (6')
*+5 volts at 150 mA for external device (e.g. KDU or scanner)
Cash Drawer The figure below displays the pin assignments Cable Wiring for the printer's retail cash drawer interface. Refer to the cash draw manufacturer's documentation for proper drawer wiring.

RJ-11 Pin No. PRINTER

SGND /SDRV1 /Sense +24V* /SDRV2 LGND

Male RJ-11

*+24 volts D.C. at no greater than 1.5 amps.
Parallel Interface The figure below displays the cable wiring Cable Wiring required to use the printer's Centronics parallel
STROBE DATA 0 DATA 1 DATA 2 DATA 3 DATA 4 DATA 5 DATA 6 DATA 7 ACK/ BUSY PAPER ERR. READY INIT ERROR/ N/A N/A N/A SIG. GND SIG. GND SIG. GND SIG. GND SIG. GND SIG. GND SIG. GND

DB-25 Pin No.

Centronics Pin No. PRINTER
25 STROBE DATA 0 DATA 1 DATA 2 DATA 3 DATA 4 DATA 5 DATA 6 DATA 7 ACK/ BUSY PAPER ERR. READY INIT ERROR/ N/A N/A +5V SIG. GND SIG. GND SIG. GND SIG. GND SIG. GND SIG. GND
Female DB-25 to Male Centronics (Cable)
+5 volts at 300 mA for external device (e.g. KDU or scanner)
Cleaning the When you load new media, you can also clean Print Head the print head.
Rub Cleaning Pen Across Dark Area of Print Head Wait One Minute Before Closing Printer Do Not Clean Roller
Preparing Media, During shipment, the outside length of media Paper, and Labels may become dirty when handled or dusty when Before Loading stored. A preparation before loading media
makes sure both the print head and platen stay cleaner for more time.
Label Rolls Find the tape and pull off both labels held by the tape
Tag Stock Rolls Find the tape and detach the bottom tag
You must avoid dragging adhesive or dirty media between the print head and platen. Such an occurance damages the print head and is not covered under your warranty.

980346- 001A