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Acer Aspire 5710Z

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Video review

Acer Aspire Z5710 Techcast

 

User reviews and opinions

<== Click here to post a new opinion, comment, review, etc.

Comments to date: 4. Page 1 of 1. Average Rating:
laups 9:52am on Monday, September 6th, 2010 
I have had nothing but trouble with this, I sent it back to acer 2 times and they said nothing wasd wrong with it and charged me for the 2nd time.
krsears 7:35pm on Friday, June 11th, 2010 
its ok for me as an individual. I love the graphics and the size of the laptop. its portable. thank you. top notch This machine is super, handling anything we have thrown at it. Good but needs work. I bought one of these as a Christmas present for my father.
AlexVasilevich 8:53pm on Friday, May 21st, 2010 
Great Buy Delighted with the laptop. Item was described as used, but was like new with exception of a few light scratches on the top.
trinitrotoluene 11:18am on Tuesday, April 13th, 2010 
I have had the laptop for about a year and a half and goes just as good now as when i bought it. You want. this acer aspire is al round a quite nice laptop.

Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.

 

Documents

doc1

Integrated Intel PRO/Wireless 4965ABGN network connection (dual-band tri-mode 802.11a/b/g/ n) Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUpTM wireless technology Core logic: Intel 965PM/965GM+ICH8M (north bridge+ south bridge) Up to 2GB of DDR2 533/677 MHz memory, upgradeable to 4GB using two soDIMM modules (dual-channel support)

Display and graphics

q q q q
15.4 WXGA+ high-brightness Acer CrystalBriteTM TFT LCD, 1680 x 1050 pixel resolution, 6 lamps 16 ms typical of/off and 8 ms average gray-to-gray response time Simultaneous multi-window viewing via Acer VistaTM supported Supporting NVIDIA PureVideoTM technology (WMV HD, High-Definition MPEG-2 Hardware Acceleration, integrated HDTV encoder) dual-link DVI, Microsoft DirectX 9.0, Shader Model 3.0, OpenEXR High Dynamic Range (HDR) technology, NVIDIA PowerMizerTM 6.0 and PCI Express Dual independent display 16.2 million colors MPEG-2/DVD hardware-assisted capability S-video/TV-out (NTSC/PAL) support Acer ArcadeTM featuring Acer CinemaVisionTM and Acer ClearVision technologies
Intel High Definition audio support Two built-in Acer 3DSonic stereo speakers (1W)
Dolby Digital Live and DTS Neo: PC support Sound Blaster ProTM and MS Sound compatible Built-in microphone

Storage subsystem

One or two 80/100/120/160/200 GB Serial ATA hard disk drive, supporting software RAID 0/1 Optical drive options: DVD-Super Multi double-layer drive (slot-load) 5-in-1 card reader, supporting Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PROTM (MS PRO), xD-Picture CardTM (xD)

Input devices

88/89-key Acer FineTouchTM keyboard with 5-degree curve Touchpad with 4-way scroll button Four easy-launch buttons Two front-access switches: WLAN LED and Bluetooth LED-switches

Communication

Acer Video Conference, featuring Voice and Video over Internet Protocol (VVoIP) support via Acer OrbiCamTM and optional Acer Bluetooth VoIP phone Acer OrbiCamTM 0.3 megapixel CMOS camera, featuring:
30 degree ergonomic rotation Acer VisageOnTM technology Acer PrimaLiteTM technology
Modem: 56K ITU V.92 modem with PTT approval; wake-on ring ready LAN: gigabit Ethernet; wake-on-LAN ready WPAN: Bluetooth 2.0+EDR (Enhanced Data Rate) WLAN: Intel PRO/Wireless 4965ABGN network connection (dual-band tri-mode 802.11a/b/g/n) Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUpTM wireless technology

I/O Ports

q q q q q q q q q q q q q q q
PCI Express Card slot (54mm type) 5-in-1 card reader (SD/MMC/MS/MS PRO/xD) Four USB 2.0 ports IEEE 1394 port Microsoft MCE infrared (MIR) port External display (VGA) port S-video/TV-out (NTSC/PAL) port RF-in port (for selected models) AV-in port Headphones port with S/PDIF support Microphone-in jack Line-in jack Ethernet (RJ-45) port Modem (RJ-11) port DC-in jack for AC adapter

Environment

Temperature:
Operating: 5C to 35C Non-operating: -20C to 65C Operating: 20%~80% Non-operating: 20%~80%
Humidity (non-condensing):

System Block Diagram

Board Layout

Top View

JP1 JP3 JP34 JP4 U5 JP6 JP5 JP2
LCD Connector Speaker (Left) Connector Speaker (Right) Connector Internal MIC Connector South Bridge (ICH8M) Internal Track-Pad Connector Internal Keyboard Connector Mainboard to Button Board Connector
JP36 U12 JP9 LED1 LED2 JP11 JP12
Mainboard to LED Board Connector PCI Express Card Socket Power/Suspend LED Battery Charge/Discharge LED Mainboard to USB Board Connector Bluetooth Module Connector

Bottom View

11 PJP1 PJP2 JP14 JP25 JP19 JP17 JP22 JP16 JP18 JP23 JP24 DC-in Power Jack Battery Connector CRT Connector ODD Connector Mini Card (TV-Tuner) Socket MDC Connector CPU Socket Internal Fan Connector RJ45 (LAN) Connector USB (Dual) Connector TV-out Connecto 22 JP31 JP32 JP33 JP27 U23 U28 U29 JP28 JP29 U33 Volume Control DDRII Memory Socket DDRII Memory Socket Audio Codec Controller Memory Card Slot Headphone/SPDIF Jack Mic-in Jack Line-in Jack SATA HDD Connector North Bridge (965PM/965GM)

Your Acer Notebook Tour

After knowing your computer features, let us show you around your new Aspire computer.

Front View

Item Built-in camera Power button Easy-launch buttons Wireless communication button/indicator Bluetooth communication button/ indicator Keyboard
Description 0.3 megapixel web camera for video communication. Turns the computer on and off. Buttons for launching frequently used programs. Enables/disables the wireless function. Indicates the status of wireless LAN communication. Enables/disables the Bluetooth function. Indicates the status of Bluetooth communication. For entering data into your computer.

# Item

Touchpad Click buttons (left, center, and right) Description Microphone
Description Display screen
Touch-sensitive pointing device which functions like a computer mouse. The left and right buttons function like the left and right mouse buttons. Internal microphone for sound recording. Also called Liquid-Crystal Display (LCD), displays computer output. Light-Emitting Diodes (LEDs) that light up to show the status of the computers functions and components. Launches the Empowering Technology toolbar. Left and right speakers deliver stereo audio output.

Status indicators

Empowering button Speaker
Palmrest Comfortable support area for your hands "Easy-launch buttons" on page 18 when you use the computer.
"Easy-launch buttons" on page 18

Ventilation slots

Enable the computer to stay cool, even after prolonged use.

Base view

Item Battery bay Battery release latch Battery lock Hard disk bay Ventilation slots and cooling fan
Description Houses the computers battery pack. Releases the battery for removal. Locks the battery in position. Houses the computers hard disk (secured with screws) Enable the computer to stay cool, even after prolonged use. Note: Do not cover or obstruct the opening of the fan.

Indicators

The computer has several easy-to-read status indicators.
The front panel indicators are visible even when the computer cover is closed up.

Function Power

Description Lights up when the computer is on.

Battery

Lights up when the battery is being charged.

Wireless LAN

Icon Function Description
Indicates the status of wireless LAN communication.

Bluetooth

Indicates the status of Bluetooth communication.
Indicates when the hard disc or optical drive is active.

Num lock

Lights when Num Lock is activated.

Cap lock

Lights when Cap Lock is activated
NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.

Easy-Launch Buttons

To the top of the keyboard there are four easy-launch buttons: Web browser, mail, arcade buttons and an Empowering Key .
Press to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser and mail buttons, run the Launch Manager.

Launch Button

Default application Acer Empowering Technology (user-programmable)

Web browser Mail Arcade

Internet browser (user-programmable) Email application (user-programmable) Windows Media Center

Touchpad Basics

The following teaches you how to use the touchpad:
Move your finger across the touchpad (2) to move the cursor. Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button. The center (3) button to mimics your cursor pressing on the right scroll bar of Windows applications.

q q q q q q q q

Acer eNet Management hooks up to location-based networks intelligently. Acer ePower Management extends battery power via versatile usage profiles. Acer ePresentation Management connects to a projector and adjusts display settings conveniently. Acer eDataSecurity Management protects data with passwords and advanced encryption algorithms. Acer eLock Management limits access to external storage media. Acer eRecovery Management backs up and recovers data flexibly, reliably and completely. Acer eSettings Management accesses system information and adjusts settings easily. Acer ePerformance Management improves system performance by optimizing disk space, memory and registry settings.
For more information, press the < > key to launch the Empowering Technology toolbar, then click on the appropriate utility and select the Help or Tutorial function.
Empowering Technology password
Before using Acer eLock Management and Acer eRecovery Management, you must initialize the Empowering Technology password. Right-click on the Empowering Technology toolbar and select Password Setup to do so. If you do not initialize the Empowering Technology password, you will be prompted to do so when running Acer eLock Management or Acer eRecovery Management for the first time.

Acer eNet Management

Acer eNet Management helps you to quickly and easily connect to both wired and wireless networks in a variety of locations. To access this utility, either click on the Acer eNet Management icon on your notebook, or start the program from the Start menu. You also have the option to set Acer eNet Management to start automatically when you boot up your PC. Acer eNet Management automatically detects the best settings for a new location, while offering you the freedom to manually adjust the settings to match your needs.
Acer eNet Management can save network settings for a location to a profile, and automatically switch to the appropriate profile when you move from one location to another. Settings stored include network connection settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings. Security and safety concerns mean that Acer eNet Management does not store username and password information.
Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface.

AC Mode (Adapter mode)

The default setting is Maximum Performance. You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, FireWire (1394), Wired LAN and Optical Device if supported.

DC Mode (Battery mode)

There are three pre-defined profiles - Balanced, Power Saver, and High Performance. You can also define the power plan optimized for your needs.

To activate Acer eLock Management, a password must be set first. Once set, you can apply locks to any of the devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting, until unlocked. NOTE: If you lose your password, there is no method to reset it except by reformatting your notebook or taking your notebook to an Acer Customer Service Center. Be sure to remember or write down your password.
Acer eRecovery Management
Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your systems HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you with:
Password protection. Recovery of applications and drivers. Image/data backup:
Back up to HDD (set recovery point).
q Back up to CD/DVD. Image/data recovery tools: q q q
Recover from a hidden partition (factory defaults). Recover from the HDD (most recent user-defined recovery point). Recover from CD/DVD.
For more information, please refer to Acer eRecovery Management NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Managements System backup to optical disk feature to burn a backup image to CD or DVD. To ensure the best results when recovering your system using a CD or Acer eRecovery Management, detach all peripherals (except the external Acer ODD, if your computer has one), including your Acer ezDock.
Acer eSettings Management
Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so your computer runs faster, smoother and better. Acer eSettings Management also:
Provides a simple graphical user interface for navigating. Displays general system status and advanced monitoring for power users.
Getting to know your Acer OrbiCam

Specification

Memory Combinations
Slot 1 0MB 0MB 0MB 0MB 0MB 128MB 128MB 128MB 128MB 128MB 256MB 256MB 256MB 256MB 256MB 512MB 512MB 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 1024MB 1024MB 128MB 256MB 512MB 1024MB 2048MB 128MB 256MB 512MB 1024MB 2048MB 128MB 256MB 512MB 1024MB 2048MB 128MB 256MB 512MB 1024MB 2048MB 0MB 128MB 256MB 512MB 1024MB 2048MB Slot 2 128MB 256MB 512MB 1024MB 2048MB 256MB 384MB 640MB 1152MB 2176MB 384MB 512MB 768MB 1280MB 2304MB 640MB 768MB 1024MB 1536MB 2560MB 1024MB 1152MB 1280MB 1536MB 2048MB 3072MB Total Memory
NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed. LAN Interface
Item Chipset Supports LAN protocol LAN connector type LAN connector location Features Broadcom 5787 10/100/1000 Ethernet Giga LAN RJ45 Left side Integrated 10/100/1000 BASE-T transceiver Wake on LAN support compliant with ACPI 2.0 PCI v2.2 Specification

Modem Interface

Item Data modem data baud rate (bps) Supports modem protocol Modem connector type Modem connector location 56K V.92 RJ11 Right side Specification

Bluetooth Interface

Item Chipset Data throughput Protocol Interface Connector type
Specification Foxconn Bluetooth 2.0+EDR 723 bps (full speed data rate) Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG specification is ratified). USB 1.1 USB
Wireless Module 802.11a/b/g/n
Item Chipset Data throughput Protocol Interface 11~54 Mbps 802.11a+b+g+Draft-n/802.11a+b+g/802.11b+g PCI Specification Intel 4965AGN/3945ABG/3945BG
Hard Disk Drive Interface
Item Vendor & Model Name
HGST HTS541680J9SA00 Seagate ST980811AS Toshiba MK8037GSX WD WD800BEVS22RST0 HGST HTS541612J9SA00 Seagate ST9120822AS Toshiba MK1237GSX WD WD1200BEVS22RST0 HGST HTS541616J9SA00 Seagate ST9160821AS Toshiba MK1637GSX WD WD1600BEVS22RST0 Toshiba MK2035GSS
Capacity (MB) Bytes per sector

80000 512

120000 512

160000 512

200000 512
Item Data heads (for Hitachi and Seagate) 4 (for Toshiba) RPM 4 (for Hitachi) 3 (for Seagate)
Drive Format Disks Spindle speed (RPM) Buffer size Interface Max. media transfer rate (disk-buffer, Mbytes/s) Data transfer rate (host~buffer, Mbytes/s) Voltage tolerance RPM RPM RPM
Performance Specifications 2048KB ATA/ATAPI-6; ATA-8192KB ATA/ATAPI-6; ATA-8192KB ATA/ATA-6; ATA-8192KB ATA/ATA-6; ATA-6 350

Shows system base memory size Shows extended memory size

F1 Help Esc Exit

NOTE: The screen above is for your reference only. Actual values may differ.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Parameter System Time System Date System Memory Extended Memory Video Memory Quiet Boot
Description Sets the system time. The hours are displayed with 24-hour format. Sets the system date. This field reports the memory size of the system. Memory size is fixed to 640MB This field reports the extended memory size of the system. Shows the Video memory size. Determines if Customer Logo will be displayed or not; shows Summary Screen is disabled or enabled. Enabled: Customer Logo is displayed, and Summary Screen is disabled. Disabled: Customer Logo is not displayed, and Summary Screen is enabled.
Format/Option Format: HH:MM:SS (hour:minute:second) System Time Format MM/DD/YYYY (month/day/ year) System Date
Option: Enabled or Disabled
Network Boot F12 Boot Menu D2D Recovery
Enables, disables the system boot from LAN (remote server). Enables, disables Boot Menu during POST. Enables, disables D2D Recovery function. The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults.
Option: Enabled or Disabled Option: Disabled or Enabled Option: Enabled or Disabled
NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is because the user is not allowed to control the settings in these cases.

Advanced

The Advanced screen displays advanced settings in BIOS.
Information Main Advanced Security Boot Exit
Item Specific Help SATA Controller Mode Option : SATA AHCI Enable [Enhanced] [Enabled] Compatible mode : Sata and Pata drives are auto-detected and placed in Legacy mode. Enhanced(non-AHCI) mode : Sata and Pata drives are auto-detected and placed in Native IDE mode. NOTE : Pre-Win2k OS's do not work in Enhanced mode.
Parameter SATA Controller Mode Option
Description Determines the SATA controller mode. Compatible mode: SATA and PATA drives are auto-detected and placed in Legacy mode. Enhanced mode: SATA and PATA drives are auto-detected and placed in Native IDE mode.

Option

Enhanced or Compatible

SATA AHCI Enable

Enables, disables SATA AHCI mode.

Enabled or Disabled

Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.

Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Battery Pack

D*5 F*1

Thermal Door

Mimi Cover

HDD Door

B*1 D*1

System Fan

ODD Module

Memory

HDD Bracket

Thermal Module

Middle Cover
C*2 LCD hinges to logic D*2 LCD hinges to logic C*2 on bottom side

LCD Module

C*8 upper case assembly to lower case assembly on bottom side C*2 upper case assembly to lower case assembly on upper side

Lower Case Assembly

Upper Case Assembly

Modem Board

Switch Board (for AS models)
Media Board (for AS models)

Touchpad Bracket

Main Board Touchpad

Touchpad FFC

Lower Case

Speaker Set

LCD Bezel
G*1 for 15" G*2 for 15.4"

LCD Panel

LCD Assembly

G*2 for 15.4"

Wireless Antenna Set

LCD Cable

F*8 (4 on left; 4 on right) LCD Bracket Sets

Screw List

Item A B C D E F G H I Description SCREW M2.5*3(NL) SCREW M2.5*6(NL) SCREW M2.5*10(NL) SCREW M2.5*15(NL) SCREW M2*2.2 SCREW M2*3(NL) SCREW M2*4 SCREW M3*4(NL) SCREW D-SUB 4#X40* 1/5-NI (NL) Part Number 86.TAVV5.001 86.TAVV5.002 86.TAVV5.003 86.TAVV5.004 86.TAVV5.005 86.TAVV5.006 86.TAVV5.007 86.TAVV5.008 86.TAVV5.009
Removing the Battery Pack
1. 2. Unlock the battery lock (move the battery lock to the unlock position as shown). Slide the battery release latch then remove the battery.
Removing the HDD Module/Memory/Wireless LAN Card/Modem Card/TV Tuner Card/System Fan/Thermal Modules/VGA Board/CPU/Keyboard and the LCD Module

Removing the HDD Module

1. 2. 3. Remove the two screws fastening the HDD cover. Detach the HDD cover from the main unit. Pull the tab to remove the HDD module in the direction of the arrow.

Chapter 4

Troubleshooting
Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. 2. 3. Obtain the failing symptoms in as much detail as possible. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) Power failure (The power indicator does not go on or stay on). POST does not complete. No beep or error codes are indicated. POST detects an error and displayed messages on screen. Other symptoms (i.e. LCD display problems or others). Symptoms cannot be re-created (intermittent problems).
Go To Power System Check on page 110 Power-On Self-Test (POST) Error Message on page 113 Undetermined Problems on page 125 Error Message List on page 114 Power-On Self-Test (POST) Error Message on page 113 Use the customer-reported symptoms and go to Power-On Self-Test (POST) Error Message on page 113 Intermittent Problems on page 124 Undetermined Problems on page 125

System Check Procedures

External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device: 1. 2. 3. Boot from the diagnostics diskette and start the diagnostics program. See if FDD Test is passed as the program runs to FDD Test. Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. 2. 3. Reconnect the external diskette drive/DVD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1. 2. 3. 1. 2. 3. Boot from the diagnostics diskette and start the diagnostics program. See if CD-ROM Test is passed when the program runs to CD-ROM Test. Follow the instructions in the message window. Reconnect the external diskette drive/CD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.
If an error occurs, reconnect the connector on the System board. If the error still remains:

Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board. If the keyboard cable connection is correct, run the Keyboard Test. If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. Reconnect the keyboard cables. Replace the keyboard. Replace the main board.
The following auxiliary input devices are supported by this computer:
Numeric keypad External keyboard Chapter 4
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

Memory check

Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. 2. 3. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board). Go to the diagnostic memory in the test items. Press F2 in the test items.
4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Power System Check

To verify the symptom of the problem, power on the computer using each of the following power sources: 1. 2. 3. Remove the battery pack. Connect the power adapter and check that power is supplied. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack. Check the Power Adapter on page 111 Check the Battery Pack on page 112
If you suspect a power problem, see the appropriate power supply check in the following list:

Check the Power Adapter

Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure:
Pin 1: +19 to +20.5V Pin 2: 0V, Ground
If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following:
Replace the System board. If the problem is not corrected, see Undetermined Problems on page 125.
If the voltage is not correct, go to the next step. NOTE: An audible noise from the power adapter does not always indicate a defect. 3. 4. If the power-on indicator does not light up, check the power cord of the power adapter for correct continuity and installation. If the operational charge does not work, see Check the Battery Pack on page 112.

Index of Error Messages

Error Code List
Error Codes 006 Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before Equipment Configuration Error) 110 <No error code> Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error System disabled. Incorrect password is specified. Battery critical LOW In this situation BIOS will issue 4 short beeps then shut down system, no message will show. <No error code> Thermal critical High In this situation BIOS will shut down system, not show message. Error Messages Equipment Configuration Error

Error Message List

Error Messages Failure Fixed Disk FRU/Action in Sequence Reconnect hard disk drive connector. Load Default Settings in BIOS Setup Utility. Hard disk drive System board Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock key switch Monitor type does not match CMOS - Run Setup Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn System battery is dead - Replace and run Setup System CMOS checksum bad - Default configuration used System timer error see Keyboard or Auxiliary Input Device Check on page 109. see Keyboard or Auxiliary Input Device Check on page 109. see Keyboard or Auxiliary Input Device Check on page 109. Unlock external keyboard Run Load Default Settings in BIOS Setup Utility. BIOS ROM System board DIMM System board DIMM System board Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board
Error Messages Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Memory size found by POST differed from CMOS Diskette drive A error Run Load Default Settings in BIOS Setup Utility. RTC battery System board Run Load Default Settings in BIOS Setup Utility. DIMM System board Check the drive is defined with the proper diskette type in BIOS Setup Utility See External Diskette Drive Check on page 109. Incorrect Drive A type - run SETUP System cache error - Cache disabled CPU ID: DMA Test Failed Software NMI Failed Fail-Safe Timer NMI Failed Device Address Conflict Check the drive is defined with the proper diskette type in BIOS Setup Utility System board System board DIMM System board DIMM System board DIMM System board Run Load Default Settings in BIOS Setup Utility. RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility. RTC battery System board Failing Bits: nnnn DIMM BIOS ROM System board Fixed Disk n Invalid System Configuration Data I/O device IRQ conflict None BIOS ROM System board Run Load Default Settings in BIOS Setup Utility. RTC battery System board Operating system not found Enter Setup and see if fixed disk and drive A: are properly identified. Diskette drive Hard disk drive System board FRU/Action in Sequence

q q q q q q q

Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards

4. 5. 6. 7.

Power-on the computer. Determine if the problem has changed. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
System board LCD assembly

Chapter 5

Jumper and Connector Locations
LCD Connector Speaker (Left) Connector Speaker (Right) Connector Internal MIC Connector South Bridge (ICH8M) Internal Track-Pad Connector Internal Keyboard Connector Mainboard to Button Board Connector 15 JP36 U12 JP9 LED1 LED2 JP11 JP12 PCI Express Card Socket Power/Suspend LED Battery Charge/Discharge LED Mainboard to USB Board Connector Bluetooth Module Connector Mainboard to LED Board Connector
2 PJP1 PJP2 JP14 JP25 JP19 JP17 JP22 JP16 JP18 JP23 JP24 PJP1 PJP2 DC-in Power Jack Battery Connector CRT Connector ODD Connector Mini Card (TV-Tuner) Socket MDC Connector CPU Socket Internal Fan Connector RJ45 (LAN) Connector USB (Dual) Connector TV-out Connecto DC-in Power Jack Battery Connector 13 JP31 JP32 JP33 JP27 U23 JP27 U23 U28 U29 JP28 JP29 U33 Volume Control DDRII Memory Socket DDRII Memory Socket Audio Codec Controller Memory Card Slot Headphone/SPDIF Jack Mic-in Jack Line-in Jack SATA HDD Connector North Bridge (965PM/965GM) SATA HDD Connector North Bridge (965PM/965GM)

Chapter 6

FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 5710/5710G/5310/5310G Series. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to
dispose it properly, or follow the rules set by your regional Acer office on how to return it.
Aspire 5710/5710G/5310/5310G Series Exploded Diagram
Category ADAPTER ADAPTER 65W 3PIN DELTA SADP65KB DFA , MP:Apr/12; Level IIII ADAPTER 65W 3PIN LITEON PA-165002AC, Level IIII ADAPTER 90W 3PIN DELTA ADP-90SB BBEA ADAPTER 90W 3PIN LITEON PA-190024AR BATTERY BATTERY LI-ION 6CELLS 4KMAH BT.00605.015 PANASONIC PA 3S2P 4.0AH 7 01K 0FA BATTERY LI-ION 6CELLS 4KMAH SANYO SA 3S2P 4AH 7 01K 0FA BATTERY LI-ION 6CELLS 4KMAH SIMPLO SP PA 3S2P 4.0AH 7 01K 0FA BATTERY LI-ION 6CELLS 4KMAH SONY SY 3S2P 4.0AH 7 01K 0FA BT.00603.033 BT.00607.010 BT.00604.018 AP.06501.013 AP.06503.016 AP.09001.013 AP.09003.011 No. Part Name and Description Acer Part No.

KC.ND001.440 KC.N0001.520 KC.N0001.530 KC.20601.DTP KC.20801.DTP KC.53001.DTP

KC.55001.DTP

Part Name and Description CPU INTEL MEROM CORE 2 DUE T5600 1.83G L-2 2M 667FSB SL9U3 CPU INTEL MEROM CORE 2 DUE T7200 2.0G LF80537GF0414M SL9SF B2 CPU INTEL MEROM CORE 2 DUE T7400 2.16G LF80537GF0484M SL9SE B2 CPU INTEL MEROM CORE 2 DUE T7600 2.33G LF80537GF0534M SL9SD B2 CPU INTEL YONAH CORE DUE T2350 1.86G LF80539GE0362ME SL9JK D0 CPU INTEL YONAH CORE DUE T2450 2.0G LF80539GE0412M SLA4M D0 TJ85
Acer Part No. KC.56L01.DTP KC.72001.DTP

KC.74001.DTP

KC.76001.DTP
KC.23501.DTP KC.24501.DTP
COMBO MODULE DVD/CDRW 24X COMBO MODULE 6M.AHC02.001
DVD/CDRW COMBP DRIVE SONY CRX880A VISTA 0FA DVD/CDRW COMBP DRIVE PHILIP DS-24CZP 0FA PA11 ODD BEZEL-COMBO
KO.0240E.005 KO.02409.029 42.AHE02.003

ODD BRACKET 15.4"

33.AHE02.001
DVD-RW DRIVE DVD SUPER MULTI MODULE TRAY IN 6M.AHC02.002
DVD SUPER MULTI DRIVE PANASONIC UJ-850UAA1-A VISTA DVD SUPER MULTI DRIVE SONY AD7560A LF W/O bezel DVD SUPER MULTI DRIVE PIONEER DVR-K17RS 0FA
KU.00807.055 KU.0080E.005 KU.00805.038
DVD SUPER MULTI DRIVE HLDS GSA- KU.0080D.027 T20N 0FA DVD SUPER MULTI DRIVE PHILIPS DS-8A1P 0FA KU.00809.010
Part Name and Description ODD BEZEL-SUPER MULTI
Acer Part No. 42.AHE02.004
HD-DVD MODULE HD-DVD DRIVE TOSHIBA TS-L802A VISTA 0FA AC05 ODD BEZEL-HD DVD ODD BRACKET 15.4" HDD/HARD DISK DRIVE HDD SATA 80G 5400RPM HGST HTS541680J9SA00 SURUGA-B LF F/ W: C70P HDD SATA 80G 5400RPM SEAGATE ST980811AS SATA 8MB LF 3.ALD HDD SATA 80G 5400RPM TOSHIBA MK8037GSX Gemini BS SATA LF F/ W:DL230J
6M.AHC02.003 KV.00101.002 42.AHE02.005 33.AHE02.001 KH.08007.021
KH.08001.030 KH.08004.010
KH.08008.033 HDD SATA 80G 5400RPM WD WD800BEVS-22RST0 ML80 SATA LF F/ W:04.01G04 HDD SATA 120G 5400RPM HGST HTS541612J9SA00 SURUGA-B LF F/ W: C70P HDD SATA 120G 5400RPM SEAGATE ST9120822AS SATA 8MB LF 3.ALD HDD SATA 120G 5400RPM TOSHIBA MK1237GSX Gemini BS SATA LF F/ W:DL130J HDD SATA 120G 5400RPM WD WD1200BEVS-22RST0 ML80 SATA LF F/W:04.01G04 HDD SATA 160G 5400RPM HGST HTS541616J9SA00 SURUGA-B LF F/ W: C70P HDD SATA 160G 5400RPM SEAGATE ST9160821AS SATA 8MB LF 3.ALD HDD SATA 160G 5400RPM TOSHIBA MK1637GSX Gemini BS SATA LF F/W: DL030J HDD SATA 160G 5400RPM WD WD1600BEVS-22RST0 ML80 SATA LF F/W:04.01G04 HDD SATA 200G 4200RPM TOSHIBA MK2035GSS Gemini SATA LF F/ W:DK022A HDD DOOR 15.4 KH.12007.010
KH.12001.031 KH.12004.006

KH.12008.018

KH.16007.011
KH.16001.026 KH.16004.001

KH.16008.019

KH.20004.001

42.AHE02.007

Part Name and Description HDD BRACKET 15.4

 

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