Table of Contents

Chapter 1 System Introduction 1
Features.1 System Block Diagram.3 Board Layout.4 Top View.4 Bottom View.5 Panel.7 Front view.7 Closed front view.8 Left view.8 Right view.9 Rear view.9 Bottom view.10 Indicators.11 Easy-Launch Buttons.12 Using the keyboard.13 Lock keys and embedded numeric keypad.13 Windows keys.13 Hot Keys.14 Special keys.15 Touchpad.17 Touchpad basics.17 Hardware Specifications and Configurations.18

Chapter 2

System Utilities
BIOS Setup Utility.30 Navigating the BIOS Utility.31 Information.32 Main.33 Security.35 Boot.39 Exit.40 BIOS Flash Utility.41

Chapter 3

Machine Disassembly and Replacement
General Information.43 Before You Begin.43 Disassembly Procedure Flowchart.44 Removing the Battery.46 Removing the Hard Disc Drive Module.47 Disassembling the Hard Disc Drive Module.47 Removing the Optical Disc Drive Module.48 Disassembling the Optical Disc Drive Module.48 Removing the Memory.49 Removing the LCD Module.50 Removing the Middle Cover.50 Removing the Keyboard.50 Removing the Fan, the CPU Thermal Module and the CPU.50 Removing the Wireless LAN Card.51 Removing the LCD Module.51 Disassembling the LCD Module.53 Removing the LCD Bezel.53
Disassembling the Main Unit.55 Removing the Upper Case Assembly.55 Removing the Power Board.55 Removing the Touchpad Bracket, the Touchpad Board and the Touchpad.56 Removing the Speaker Set.57 Removing the SW DJ Board Assembly.57 Removing the Audio Board.58 Removing the VGA Thermal Module.58 Removing the Modem Board.59 Removing the Main Board.59 Removing the Control Board.60

Chapter 4

Troubleshooting
System Check Procedures.63 External Diskette Drive Check.63 External CD-ROM Drive Check.63 Keyboard or Auxiliary Input Device Check.63 Memory check.64 Power System Check.64 Touchpad Check.66 Power-On Self-Test (POST) Error Message.67 Index of Error Messages.68 Phoenix BIOS Beep Codes.71 Index of Symptom-to-FRU Error Message.75 Intermittent Problems.78 Undetermined Problems.79

Chapter 6

FRU (Field Replaceable Unit) List
TravelMate 4060 Exploded Diagram.
Please note that chapter 5 has been combined to chapter 1

Chapter 1

System Introduction

Features

This computer was designed with the user in mind. Here are just a few of its many features:

Platform

Intel Pentium M 730/740/750/760/770/780 processor (2MB L2 cache, 1.60/1.73/1.86/2/2.13/ 2.26 GHz, 533 MHz FSB) Intel Pentium M 725 processor (2MB L2 Cache, 1.60 GHz, 400 MHz FSB) Intel Celeron M processor 360/370/380 (1 MB L2 cache, 1.40/1.50/1.60 GHz, 400 MHz FSB) Chipset: Intel 915GM

Memory

256 MB/512 MB of DDRII 533 memory, upgradeable to 2 GB with dual so DIMM modules

Data storage

Touchpad basics

The following items teach you how to use the touchpad:
* Move your finger across the touchpad (2) to move the cursor. * Press the left (1) and right (4) buttons located on the edge of the touchpad to do selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchapd is the same as clicking the left button. * Use the 4-way scroll (3) button to scroll up or down and move left or right a page. This button mimics your cursor pressing on the right scroll bar of Windows applications.

Function Execute

Left button (1) Click twice quickly.

Right button (4)

Touchpad (2) Tap twice (at the same speed as double-clicking a mouse button). Tap once. Tap twice (at the same speed as double-clicking a mouse button); hold finger to the touchpad on the second tap and drag the cursor.

Center button (3)

Select Drag
Click once. Click and hold, then use finger to drag the cursor on the touchpad. Click once.
Access context menu Scroll
Click and hold to move up/down/left/ right.
NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movement, hence, the lighter the touch, the better the response. Taping harder will not increase the touchpads responsiveness.
Hardware Specifications and Configurations

System Board Major Chip

Item System core logic Memory controller Audio controller PCMCIA controller for socket Video controller Power and Keyboard controller Wireless controller (mini PCI) Intel 915GM+ICH6-M Integrated in Intel 915GM RealTek ALC260 HD audio interface (Audio amplifer: Maxiam MAX9755) TI PCI1510A built-in Intel 915GM KBC NS97551 Intel (The controller is on the Wireless LAN card. Please look at the wireless LAN card for controller details). Controller

Processor

Item CPU type Specification Intel Pentium M 730/740/750/760/770/780 processor (2MB L2 cache, 1.60/1.73/1.86/2/2.13/2.26 GHz, 533 MHz FSB) Intel Pentium M 725 processor (2MB L2 Cache, 1.60 GHz, 400 MHz FSB) Intel Celeron M processor 360/370/380 (1 MB L2 cache, 1.40/1.50/1.60 GHz, 400 MHz FSB) CPU package CPU core voltage CPU I/O voltage Intel socketable 478 pins Micro-FCPGA Low speed: 0.8V High speed: 1.5V 1.2V

Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols Flash ROM, SST39VF040 512Kbyte 32 Pin PLCC-lead ACPI 2.0 (if available, at least 1.0b), SMBIOS 2.3, PCI 2.2, Boot Block, PXE 2.0, Mobile PC2001, Hard Disk Password, INT 13h Extensions, PCI Bus Power Management interface Specification, EI Torito-Bootable CDROM Format Specification V1.0, Simple Boot Flag 1.0 Pheonix BIOS Specification

Second Level Cache

Item Cache controller Cache size Built-in CPU 2MB for Intel Pentium M processor 1MB for Intel Celeron M processor 1st level cache control 2nd level cache control Always Enabled Always Enabled Specification
Item Cache scheme control Fixed-in write back Specification

System Memory

Item Memory controller Onboard memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations built-in CPU 0MB 2 Sockets 256MB(min)/1024MB(max) 2GB with 2 SODIMM support DDRII 533MHz 1.8 V/0.9V 200-pin so-DIMM You can install memory modules in any combinations as long as they match the above specifications. Specification

Memory Combinations

Slot 1 0MB 0MB 0MB 256MB 256MB 256MB 256MB 512MB 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 256MB 512MB 1024MB 0MB 256MB 512MB 1024MB 0MB 256MB 512MB 1024MB 0MB 256MB 512MB 1024MB Slot 2 256MB 512MB 1024MB 256MB 512MB 768MB 1280MB 512MB 768MB 1024MB 1536MB 1024MB 1280MB 1536MB 2048MB (2G) Total Memory
Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. LAN Interface
Item Chipset Supports LAN protocol LAN connector type LAN connector location RealTek 8100CL 10/100 RJ45 Right side Specification

Modem Interface

Item Chipset Fax modem data baud rate (bps) Data modem data baud rate (bps) Supports modem protocol Modem connector type Modem connector location 14.4K 56K V.92MDC RJ11 Right side Specification CS1037 Internal Agere Scorpio chipset (Scorpio+CSP1037B)
Wireless Module 802.11b/g (optional device)
Item Chipset Data throughput Protocol Interface 11M~54M bps 802.11 b+g Mini-PCI type II Specification

Floppy Disk Drive Interface
Item Vendor & model name Floppy Disk Specifications Media recognition Sectors/track Tracks Data transfer rate (Kbit/s) Rotational speed (RPM) Read/write heads Encoding method Power Requirement Input Voltage (V) +5V 2DD (720KB) 1 MB MFM 2HD (1.2 MB, 3 mode) 1.6 MB 360 2HD (1.44MB) 2 MB 300 Specification There is no FDD module for this product
. Hard Disk Drive Interface
Item Vendor & Model Name HGST MORAGA IC25N060ATMR04-0 08K0634 Seagate N2 ST960821A TOSHIBA PLUTO MK6025GAS Capacity (MB) Bytes per sector Logical heads Logical sectors Drive Format Logical cylinders 63 HGST MORAGA IC25N080ATMR04-0 08K635 Seagate N2 ST9808210A TOSHIBA PLUTO MK6025GAS TOSHIBA PLUTO MK1031GAS SEAGATE N2 ST9100822A
Hard Disk Drive Interface
Item Physical read/write heads Disks Spindle speed (RPM) Buffer size Interface Data transfer, rate (host~buffer, Mbytes/ s) Voltage tolerance 3/3/4 2/2/4 4200RPM 8MBytes (8192kbytes) ATA-MB/Sec 4/3/2 2/2/4 4200RPM 8MBytes (8192kbytes) ATA/ATAPI-MB/Sec 4200RPM 8MBytes ATA/ATAPI-MB/Sec
Performance Specifications
DC Power Requirements 5 +/- 5% 5 +/- 5% 5 +/- 5%

Combo Drive Interface

Item Vendor & model name General Specification Interface Disc Diameter Loading Type Drive Mounting Read/Write Enhanced IDE (ATAPI) 8cm/12cm Drawer Type Horizontal/Vertical Read Speed: Max. 24X(3,600 KB/sec) for CD-ROM Max. 24X(3,600 KB/sec) for CD-RW Write Speed: Max. 24X(3,600 KB/sec) for CD-R Max. 10X(1,500 KB/sec) for CD-RW Max. 24X(3,600 KB/sec) for US-RW Horizontal/Vertical 2MB DC +5v/1.2A Enhanced IDE(ATAPI) compatible CD: 120mm CD-ROM (Read Only) 80mm CD 800/700/650/550MB CD-Recordable (Read & Write) 700/650MB CD-Rewritable (Read & Write) 700/650MB High Speed CD-Rewritable (Read & Write) DVD: 5/9/10/18 DVD-Single/Dual (PTP, OTP) 3.9/4.7G DVD-R (Read Only) 4.7GDVD+R (Read Only) DVDRW (Read only) 80mm DVD CAV 24X CAV 24X P-CAV 24X/20X/16X ; CLV 10X/8X/4X CLV 10X/4X P-CAV 24X/16X All angles Specification DVD/CDRW TOSHIBA TS-L462A Remark
Mounting Orientation Buffer Under Run Power consumption Interface Media compatibility
Item Format compatibility Specification Remark
CD CD-DA (Red Book) - Standard Audio CD & CD-TEXT CD-ROM (Yellow Book Mode1 & 2) - Standard Data CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session CD-I /FMV (Green Book, Mode2 Form1 & 2, Ready, Bridge) CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video Video-CD (White Book) - MPEG1 Video DVD DVD-ROM (Book 1.02), DVD-Video (Book 1.1) DVD-R (Book 1.0, 3.9G) DVD-R (Book 2.0, 4.7G) - General & Authoring DVD+R (Version 1.0) DVDRW Play DVD-AUDIO except the case that required CPPM (Content protection for prerecorded Media) Write Method Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release DC +5V+/- 5% (operation) DC +5V+/- 8% (start up)

Loading mechanism

Power Requirement Input Voltage

DVD-RW Interface

Item Vendor & model name Performance Specification Transfer rate (KB/sec) (1) Read DVD-ROM DVD-R CD-ROM (2) Write CD-R CD-RW HS-RW US-RW (3) ATAPI Interface PIO mode DMA mode Ultra DMA mode Buffer Memory Interface Applicable disc format MAX 8X CAV (MAX 10800kB/s) MAX 4X CAV (MAX 5400kB/s) MAX 24X CAV (MAX 3600kB/s) 4X, 8X (CLV), MAX. 24X(ZCLV) 4X (CLV) 4X, 8X, 10X (CLV) 8X, 10X(CLV), MAX. 16X (ZCLV) 16.6MB/s: PIO mode4 16.6MB/s: Multi word mode2 33.3MB/s: Ultra DMA mode2 2MB Enhanced IDE(ATAPI) compatible Read: copy-protected DVD discs, CD-ROM, CD audio, DVD-ROM and DVD-RAM, DVD-R/-RW, DVD+R/+RW and CD-R/-RW, DVD-ROM, DVD-R/+R, DVD-R/+R, DVD-RW/+RW, 4.38GB DVD-RAM, CD-DA discs, CD-ROM discs, CD-R discs, CD-RW discs Write: CD-R, CD-RW, high-speed CD-RW, Ultra-speed CD-RW, DVD-R, DVD-RW, DVD+R, DVD+RW TOSHIBA TS-L532A Specification
Item Loading mechanism Specification Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release 5 V +/- 5 % (Operating)

Audio Interface

Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Sampling rate Internal microphone Internal speaker / Quantity Supports PnP DMA channel Supports PnP IRQ Built-in Stereo 18 bit stereo full duplex HD audio Interface; S/PDIF output for PCM or AC-3 content 1Hz resolution VSR (Variable Sampling Rate) Yes Yes DMA channel 0 DMA channel 1 IRQ10, IRQ11 Specification Realtek ALC260 (Audio amplifier: Maxim MAX9755)

Video Interface

Item Vendor & Model Name Video memory size Chip voltage Supports ZV (Zoomed Video) port Graph interface Maximum resolution LCD Maximum resolution CRT built-in Intel 915GM Specification
up to 128MB for Aspire 3000/5000 up to 64MB for Aspire 3500 Core / 2.5V, 1.5V, NO 4X AGP (Accelerated Graphic Port) Bus 1600X1200 (UXGA) 2048X1536@60HZ

Video Resolutions Mode

Monitor Resolution 2D Display Mode 640x480 800x600 1024x768 1152X864 1280X1024 1600x1200 1920x1080*16:9 1920x1200 1920xHz
Monitor Resolution 2048xHz
Resolution, colors and maximum refersh rate (Hz) in 256, 65K or 16.7M colors. NOTE: 16:9 aspect ratio monitors are supported on 1920x1080 and 848x480 on Windows(R)XP, Windows(R) 2000 and Windows(R)ME. The complete list of resolutions depends on the driver version and operating system. NOTE: resolutions are limited by the performance of the attached monitor. USB Port

PhoenixBIOS Setup Utility Info. Main Security Boot Exit
Intel (R) Pentium (R) processor 1.73GHz CPU Type : 1733MHz CPU Speed : HDD Model Name: TOSHIBA MK1031GAS HDD Serial Number : 751U0320S HL-DT-ST DVD-RW GWA-4082N ATAPI Device : System BIOS Version : 2A02 Alviso 1219 VGA BIOS Version : 1A16 KBC Version : LXT123456705290116EF00 Serial Number : Asset Tag Number : Produce Name Manufacturer Name: UUID : N/A Aspire 1640 Acer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

F1 Help Esc Exit

Select Item Select Menu
F5/F6 Change Values Enter Select 4 Sub-Menu
F9 Setup Defaults F10 Save and Exit
Navigating the BIOS Utility
There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q. A plus sign (+) indicates the item has sub-items. Press e to expand this item. Press ^ while you are in any of the menu options to go to the Exit menu. In any menu, you can load default settings by pressing t. You can also press u to save any changes made and exit the BIOS Setup Utility. NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information vary in models.

Information

NOTE: The system information is subject to different models.
Parameter HDD Model Name HDD Serial Number ATAPI Device System BIOS Version VGA BIOS Version KBC Version ATAPI Serial Number Serial Number Asset Tag Number
Description This field shows the model name of HDD installed on primary IDE master. This field displays the serial number of HDD installed on primary IDE master. This field displays the mofel name of devices installed on secondary IDE master. The hard disk drive or optical drive model name is automatically detected by the system. This field displays the BIOS version of the system. This field displays the VGA BIOS version of this system. This filed displays the KBC version of this system. This field shows the serial number of devices installed on secondary IDE master. This field displays the serial number of this unit. An Asset Tag with 32 bytes will be stored in EEPROM. Default value is set as 0000000000000000 (in binary code).

Option

Clear or Set Clear or Set
HDD Password Is Set User Password

Clear or Set

Set Supervisor Password
Set HDD Password Primary Harddisk Security

Disabled or Enabled

Password on Boot
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Dont forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it. NOTE: The User Password can chagne the following items in BIOS: System Date, System Time and Power on Display on Main menu, System Devices menu and Set User Password function on Security menu. Meanwhile, the Supervisor Password can change ALL settings in BIOS.

Setting a Password

Follow these steps as you set the user or the supervisor password: 1. Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The Set Supervisor Password box appears:
Type a password in the Enter New Password field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the Confirm New Password field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen. 3. 4. 5. Press e. After setting the password, the computer sets the User Password parameter to Set. If desired, you can opt to enable the Password on boot parameter. When you are done, press u to save the changes and exit the BIOS Setup Utility.

Removing a Password

Follow these steps: 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears:

2. 3. 4.

Type the current password in the Enter Current Password field and press e. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to Clear. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.

Changing a Password

1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears:
Type the current password in the Enter Current Password field and press e. 38

3. 4. 5. 6.

Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. Press e. After setting the password, the computer sets the User Password parameter to Set. If desired, you can enable the Password on boot parameter. When you are done, press u to save the changes and exit the BIOS Setup Utility.

1. 2. 3. Remove two screw securing the HDD bracket. Remove the other two screw on the other side. Take out the HDD from the HDD bracket.
Removing the Optical Disc Drive Module
1. 2. 3. 4. 5. See Removing the Battery on page 46. See Removing the Hard Disc Drive Module on page 47. Remove the screw securing the optical disc drove (ODD) module. Push the ODD module outwards with a flat headed screw driver. Then remove the ODD module.
Disassembling the Optical Disc Drive Module
1. 2. Remove two screws securing the ODD bracket. Then remove the ODD bracket.

Removing the Memory

1. 2. 3. 4. See Removing the Battery on page 46. Remove the two screws securing the DIMM cover then remove the DIMM cover. Pop out the memory. Then remove the memory from the DIMM socket.

Removing the LCD Module

Removing the Middle Cover
1. 2. 3. See Removing the Battery on page 46. Open the notebook as image shows. Detach the middle cover carefully then remove it.

Removing the Keyboard

1. 2. 3. 4. 5. See Removing the Battery on page 46. See Removing the Middle Cover on page 50. Remove the four screws securing the keyboard. Turn the keyboard over as shown. Disconnect the keyboard cable then remove the keyboard.
Removing the Fan, the CPU Thermal Module and the CPU
1. 2. 3. 4. 5. 6. See Removing the Battery on page 46. See Removing the Middle Cover on page 50. See Removing the Keyboard on page 50. Remove the three screws securing the system fan. Disconnect the fan cable. Then detach the fan from the main unit.
Remove the four screws securing the CPU thermal module. Then remove the CPU thermal module.
NOTE: Please remove the screws in the order that the image indicates. Start from 4, 3, 2 then 1. When you reassemble the CPU thermal module, secure the screws as the order: 1, 2, 3 then 4. This can help you average the force to each screw, therefore the CPU module can be secured well. 9. Release the CPU lock with a flat headed screw driver.
10. Then detch the CPU from the socket carefully.
Removing the Wireless LAN Card
1. 2. 3. 4. 5. See Removing the Battery on page 46. See Removing the Middle Cover on page 50. Pop out the wireless LAN card. Disconnect the main and the auxiliary antennae. Then remove the wireless LAN card from the main unit.
1. 2. 3. 4. 5. See Removing the Battery on page 46. See Removing the Middle Cover on page 50. See Removing the Keyboard on page 50. Disconnect the inverter cable with a flat headed screw driver. Take out the LVDS cable then disconnect the LVDS cable.
Tear off the tape securing the wireless LAN antennae then release the antennae.

7. 8. 9.

Remove the two screws securing the LCD module on the rear side. Remove the two screws securing the LCD module on the bottom. Then detach the LCD module carefully.

Disassembling the LCD Module

Removing the LCD Bezel

1. 2. 3. 4. 5. 6. 7. 8. 9. See Removing the Battery on page 46. See Removing the Middle Cover on page 50. See Removing the Keyboard on page 50. See Removing the Fan, the CPU Thermal Module and the CPU on page 50. See Removing the Wireless LAN Card on page 51. See Removing the LCD Module on page 51. Detach the two rubber pads and the two screw pads. Remove the four screws securing the LCD bezel. Detach the LCD bezel carefully.
10. Remove the nine screws securing the LCD to the LCD panel. 11. Take out the LCD assembly from the LCD panel. 12. Disconnect the LCD inverter cable.
13. Discnnect the LCD inverter board. 14. Turn over the LCD. 15. Disconnect the LCD cable.
16. Remove the four screws securing the right LCD bracket, then remove the right bracket. 17. Remove the four screws securing the left LCD bracket, then remove the left bracket.
Disassembling the Main Unit
Removing the Upper Case Assembly
1. 2. 3. 4. 5. 6. 7. See Removing the Battery on page 46. See Removing the Hard Disc Drive Module on page 47. See Removing the Optical Disc Drive Module on page 48. See Removing the Memory on page 49. See Removing the LCD Module on page 50. Remove the fifteen screws securing the lower case assembly and the upper case assembly on the bottom. Remove the three screws securing the upper case assembly.
Disconnect the touchpad cable. Disconnect the power board cable.
10. Then detach the upper case assembly.

Removing the Power Board

1. 2. 3. 4. 5. 6. 7. See Removing the Battery on page 46. See Removing the Hard Disc Drive Module on page 47. See Removing the Optical Disc Drive Module on page 48. See Removing the Memory on page 49. See Removing the LCD Module on page 50. Remove the two screws securing the power board. Tear off the tape holding the power board cable then remove the power board.
Removing the Touchpad Bracket, the Touchpad Board and the Touchpad
1. 2. 3. 4. 5. 6. 7. See Removing the Battery on page 46. See Removing the Middle Cover on page 50. See Removing the Keyboard on page 50. See Removing the Power Board on page 55. See Removing the Upper Case Assembly on page 55. Pull back the tape covering the touchpad FFC. Disconnect the touchpad FFC the remove it.

Remove the four screws securing the touchpad bracket. Slide the touchpad bracket back as shown.
10. Then remove the touchpad bracket.
11. Use a flat headed screw driver to detach the touchpad board. 12. Then detach the touchpad carefully.

Removing the Speaker Set

1. 2. 3. 4. 5. 6. 7. 8. See Removing the Battery on page 46. See Removing the Middle Cover on page 50. See Removing the Keyboard on page 50. See Removing the Power Board on page 55. See Removing the Upper Case Assembly on page 55. Disconnect the SW DJ board cable. Disconnect the CIR receiver cable. Then disconnect the audio board FFC cable.
Disconnect the speaker set cable.
10. Then detach the speaker set from the lower case.
Removing the SW DJ Board Assembly
1. 2. 3. 4. 5. 6. 7. 57 See Removing the Battery on page 46. See Removing the Middle Cover on page 50. See Removing the Keyboard on page 50. See Removing the Power Board on page 55. See Removing the Upper Case Assembly on page 55. See Removing the Speaker Set on page 57. Remove the two screws securing the SW DJ board assembly. Chapter 3
Remove the SW DJ board assembly from the lower case.
Remove the two screws securing the SW DJ board and SW DJ board bracket.
10. Then remove the SW DJ board.

Removing the Audio Board

1. 2. 3. 4. 5. 6. 7. 8. 9. See Removing the Battery on page 46. See Removing the Middle Cover on page 50. See Removing the Keyboard on page 50. See Removing the Power Board on page 55. See Removing the Upper Case Assembly on page 55. See Removing the Speaker Set on page 57. See Removing the SW DJ Board Assembly on page 57. Remove the screw securing the audio board. Detach the audio board FFC.
10. Release the CIR receiver cable. 11. Then detach the audio board.
Removing the VGA Thermal Module
1. 2. 3. See Removing the Battery on page 46. See Removing the Middle Cover on page 50. See Removing the Keyboard on page 50. 58

4. 5. 6. 7.

See Removing the Power Board on page 55. See Removing the Upper Case Assembly on page 55. Remove the three screws securing the VGA thermal module. Then detach the VGA thermal module.

Removing the Modem Board

1. 2. 3. 4. 5. 6. 7. 8. See Removing the Battery on page 46. See Removing the Middle Cover on page 50. See Removing the Keyboard on page 50. See Removing the Power Board on page 55. See Removing the Upper Case Assembly on page 55. Remove the two screws securing the modem board. Disconnect the modem board connector. Disconnect the modem board cable then remove the board.

Removing the Main Board

1. 2. 3. 4. 5. 6. 7. 8. 9. See Removing the Battery on page 46. See Removing the Middle Cover on page 50. See Removing the Keyboard on page 50. See Removing the Power Board on page 55. See Removing the Upper Case Assembly on page 55. See Removing the Speaker Set on page 57. See Removing the SW DJ Board Assembly on page 57. See Removing the Audio Board on page 58. See Removing the VGA Thermal Module on page 58.
10. See Removing the Modem Board on page 59. 11. Remove the two nut screws securing the main board. 12. Press the PCMCIA card button. 59 Chapter 3
13. Remove the dummy card. 14. Remove the two screws securing the main board to the lower case. 15. Then detach the main board from the lower case carefully.
Removing the Control Board
10. See Removing the Modem Board on page 59. 11. See Removing the Main Board on page 59. 12. Turn over the main board as shown. 13. Disconnect the control board antenna. 14. Pop out the control board then remove it.
Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. 2. 3. Obtain the failing symptoms in as much detail as possible. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)

Power failure. (The power indicator does not go on or stay on.) POST does not complete. No beep or error codes are indicated. POST detects an error and displayed messages on screen. Other symptoms (i.e. LCD display problems or others). Symptoms cannot be re-created (intermittent problems).
Power System Check on page 64. Power-On Self-Test (POST) Error Message on page 67 Undetermined Problems on page 79 Error Message List on page 68 Power-On Self-Test (POST) Error Message on page 67 Use the customer-reported symptoms and go to Power-On Self-Test (POST) Error Message on page 67 Intermittent Problems on page 78 Undetermined Problems on page 79

System Check Procedures

External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. 2. 3. Boot from the diagnostics diskette and start the diagnostics program. See if FDD Test is passed as the program runs to FDD Test. Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. 2. 3. Reconnect the external diskette drive/DVD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1. 2. 3. 1. 2. 3. Boot from the diagnostics diskette and start the diagnostics program. See if CD-ROM Test is passed when the program runs to CD-ROM Test. Follow the instructions in the message window. Reconnect the external diskette drive/CD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.
If an error occurs, reconnect the connector on the System board. If the error still remains:
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board. If the keyboard cable connection is correct, run the Keyboard Test. If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. Reconnect the keyboard cables. Replace the keyboard. Replace the main board.
The following auxiliary input devices are supported by this computer: Numeric keypad External keyboard If any of these devices do not work, reconnect the cable connector and repeat the failing operation. 63 Chapter 4

Memory check

Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. 2. 3. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items. Press F2 in the test items.
4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Power System Check

To verify the symptom of the problem, power on the computer using each of the following power sources: 1. 2. 3. Remove the battery pack. Connect the power adapter and check that power is supplied. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack. Check the Power Adapter on page 65 Check the Battery Pack on page 66

No beep, power-on indicator turns on and LCD is blank.
No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT.
No beep, power-on indicator turns on and a blinking cursor shown on LCD during POST. No beep during POST but system runs correctly.

Phoenix BIOS Beep Codes

Code Beeps POST Routine Description
02h 03h 04h 06h 08h 09h 0Ah 0Bh 0Ch 0Eh 0Fh 10h 11h 12h 13h 14h 16h 17h 18h 1Ah 1Ch 20h 22h 24h 26h 28h 29h 2Ah 2Ch 2Eh 2Fh 30h 32h 33h 36h 38h 3Ah 3Ch 3Dh 42h 45h 46h 2-1-2-3 1-4-1-1 1-3-4-1 1-3-4-3 1-3-1-1 1-3-1-3 1-2-2-3
Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM refresh Test 8742 Keyboard Controller Set ES segment register to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager Clear 215 KB base RAM RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS shadow RAM failure on data bits xxxx of high byte of memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager Warm start shut down Shadow system BIOS ROM Autosize cache Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize interrupt vectors POST device initialization Check ROM copyright notice

POST Routine Description

48h 49h 4Ah 4Bh 4Ch 4Eh 50h 51h 52h 54h 58h 59h 5Ah 5Bh 5Ch 60h 62h 64h 66h 67h 68h 69h 6Ah 6Bh 6Ch 6Eh 70h 72h 76h 7Ch 7Eh 80h 81h 82h 83h 84h 85h 86h 87h 88h 89h 8Ah 8Bh 8Ch 2-2-3-1
Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt Press F2 to enter SETUP Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to User Patch1 Configure advanced cache registers Initialize Multi Processor APIC Enable external and CPU caches Setup System Management Mode (SMM) area Display external L2 cache size Load custom defaults (optional) Display shadow-area message Display possible high address for UMB recovery Display error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present Disable onboard Super I/O ports and IRQs Late POST device initialization Detect and install external RS232 ports Configure non-MCD IDE controllers Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller