Table of Contents

Chapter 1 System Specifications 1
Features.1 System Block Diagram.4 Mainboard Layout.5 Top View....5 Bottom View....6 Your Acer Notebook tour.7 Front View....7 Closed Front View....8 Left View....9 Right View....9 Rear view...10 Base view...11 Indicators...12 Easy-Launch Buttons...13 Touchpad Basics...14 Using the Keyboard.15 Lock Keys and embedded numeric keypad...15 Windows Keys....15 Hot Keys....16 Special Key....17 Acer Empowering Technology.19 Acer eDataSecurity Management...19 Acer eLock Management...21 Acer ePerformance Management...22 Acer eRecovery Management...23 Acer eSettings Management...24 Acer ePower Management...25 Acer OrbiCam....28 Using the System Utilities.33 Acer GridVista (dual-display compatible)..33 Launch Manager....34 Hardware Specifications and Configurations.35

Chapter 2

System Utilities
BIOS Setup Utility.43 Navigating the BIOS Utility....44 Information....45 Main....46 Advanced...48 Security....49 Boot....54 Exit.....55 BIOS Flash Utility.56

Chapter 3

Machine Disassembly and Replacement
General Information.58 Before You Begin...58 Disassembly Procedure Flowcharts.59 Main Unit Disassembly Flowchart...59 LCM Module Disassembly Flowchart...60 Main Unit Disassembly Procedure.61
Removing the Battery Pack...61 Removing the CTO Cover...61 Removing the ODD...62 Removing the HDD...62 Removing the BTCB Screws...63 Removing the Memory Modules...63 Removing the Wireless Card...64 Removing the Switch Cover...66 Removing the Keyboard...67 Removing the Switch Board...68 Removing the Antenna Cables...69 Removing the LCM Module...71 Removing the TouchPad...72 Removing the Mainboard...73 Removing the Heatsink and Fan Module..74 Removing the CPU...76 LCM Module Disassembly Procedure.77 Removing the LCM Bezel...77 Removing the LCD Panel...78 LCM Module Reassembly Procedure.81 Replacing the LCD Panel...81 Replacing the LCM Bezel...83 Main Module Reassembly Procedure.84 Replacing the CPU...84 Replacing the Heatsink and Fan Module..84 Replacing the Mainboard...85 Replacing the TouchPad...86 Replacing the LCM Module...87 Replacing the Antenna Cables...88 Replacing the Switch Board...89 Replacing the Keyboard...90 Replacing the Switch Cover...91 Replacing the Wireless Card...92 Replacing the Memory Modules...93 Replacing the BTCB Screws...93 Replacing the HDD...93 Replacing the ODD...94 Replacing the CTO Cover...94 Replacing the Battery Pack...95

Chapter 4

Troubleshooting
System Check Procedures.98 External Diskette Drive Check...98 External CD-ROM Drive Check...98 Keyboard or Auxiliary Input Device Check...98 Memory check....99 Power System Check...99 Touchpad Check....101 Power-On Self-Test (POST) Error Message.102 Index of Error Messages.103 Phoenix BIOS Beep Codes.106 Index of Symptom-to-FRU Error Message.110 Intermittent Problems.113 Undetermined Problems.114

jack for digital/analog TV antenna cable input port for composite/S-video/line-in audio/video input

AV-in q

TV-tuner cables:

PAL Mini

cable for digital/analog TV input, PAL/SECAM to NTSC port converter DIN cable: RCA jack and S-video port for audio/video input
Acer DVB-T antenna (UHF/VHF reception) supporting Acer SignaUpTM wireless technology
Audio system with two built-in Acer 3DSonic (1.5W) stereo speakers and one Acer BasSonic Subwoofer Dolby Digital Live and DTS Neo: PC support Intel High Definition audio support S/PDIF (Sony/Philips Digital Interface) support for digital speakers (1.5W) Sound Blaster ProTM and MS Sound compatible Two built-in stereo microphone

q q q q q

Storage subsystem
One or two 80/100/120 GB Serial ATA hard disk drive, supporting software RAID 0/1 Optical drive options: DVD-Super Mulit double-layer drive (slot-load) 5-in-1 card reader, supporting Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PROTM (MS PRO), xD-Picture CardTM (xD)

Input devices

88/89-key Acer FineTouchTM keyboard with 5-degree curve Touchpad with 4-way scroll button Four easy-launch buttons Two front-access switches: WLAN LED and Bluetooth LED-switches (for selected models)

Communication

Acer Video Conference, featuring Voice and Video over Internet Protocol (VVoIP) support via Acer OrbiCamTM and optional Acer Bluetooth VoIP phone Acer OrbiCamTM 1.3 megapixel CMOS camera, featuring:
degree ergonomic rotation VisageOnTM technology PrimaLiteTM technology

Acer Acer

Modem: 56K ITU V.92 modem with PTT approval; wake-on ring ready LAN: gigabit Ethernet; wake-on-LAN ready WPAN: Bluetooth 1.1 @ 723 bps Optional WLAN:ICH6-M (dual-band tri-mode 802.11a/b/g) Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUpTM wireless technology

I/O Ports

q q q q q q q q q q q q
CRT port supports CRT monitor PC Card slot (one Type II) 5-in-1 card reader (SD/MMC/MS/MS PRO/xD) Three USB 2.0 ports External display (VGA) port Microphone-in jack Line-in jack Parallel port Serial port Ethernet (RJ-45) port Modem (RJ-11) port DC-in jack for AC adaptor

Environment

Temperature:
operating: 5C to 35C Non-operating: -20C to 65C
Humidity (non-condensing):
operating: 20%~80% Non-operating: 20%~80%

System Block Diagram

Mainboard Layout

Top View

JACK1 CN1 CN2 CN509 CN3 CN4 U6 CN5 U7 CN8 U14 U9 U15 JACK2 U11 CN15
AV-in Jack TV Antenna Connector S-Video Connector Card Bus Socket S-Video Connector HDMI Connector Video Memory I/O Board to Main Board Connector Video Memory DVI-D Port Graphic Controller DDR2 SDRAM IC DDR2 SDRAM IC Microphone Jack Ethernet Controller DIMM Socket

CN29 CN30 U23 U33 U37 CN13 CN28 CN24 U515 CN20 CN23 CN26 CN22 CN21 CN19 CN16
PATA HDD Connector SATA HDD Connector North Bridge RAID Controller Timing Controller CPU Socket SATA HDD Connector BIOS Flash Memory Audio Codec Mini PCI Socket Mini Card Connector Media Board Connector Wireless LAN Card Connector USB Connector USB Connector USB Connector

CN14 CN18 U39

DIMM Socket Optical Disk Drive Connector South Bridge

CN11 U25

IEEE port PCI cardbus/Media Board/1394 IC

Bottom View

U504 CN502 U503 U502 CN4002 CN3000 CN503 CN507
LAN Transformer GSN 5009 Launch Board Connector Video Memory Video Memory LCD Connector Hotkey Board Connector Express Card Slot DDR2 SDRAM IC
CN4000 CN4001 CN504 CN506 CN5001 CN5000 CN505
Touchpad Connector (Touchpad to main board) 6-pin Touchpad Board Connector Audio Board Connector DDR2 SDRAM IC Hotkey Board Connector Main Board to Media Board Connector Touchpad Board Connector

Your Acer Notebook tour

After knowing your computer features, let us show you around your new Michigan TM6492 computer.

Front View

# 3 4/6
Item Built-in camera Display screen Media/volume buttons Microphone Touchpad Click buttons (left, center and right) Palmrest Keyboard
Description 1.3 megapixel web camera for video communication. Also called Liquid-Crystal Display (LCD), displays computer output. For use with Acer Arcade and other mdeia playing programs. Internal microphone for sound recording. Touch-sensitive pointing device which functions like a computer mouse. The left and right buttons function like the left and right mouse buttons; the center button serves as a 4-way scroll button. Comfortable support area for your hands when you use the computer. For entering data into your computer.

10/11 12

Easy-launch buttons Power button
Buttons for launching frequently used programs. Turns the computer on and off.

Closed Front View

Icon Speaker
Description Left and right speakers deliver stereo audio output. Interfaces with infrared devices (e.g, infrared printer and IR-aware computer)/ Receives signals from a remote control. Accepts audio line-in devices (e.g., audio CD player, stereo walkman).
Infrared port/CIR receiver

Line-in jack

Microphone-in jack
Accepts input from external microphones.
Headphones/speaker/ line-out jack with S/ PDIF support Power indicator
Connects to audio line-out devices (e.g., speakers, headphones).
Indicates the computers power status.

Battery indicator

Indicates the computers battery status.
Bluetooth communication button/ indicator Wireless communication button/ indicator

Acer eLock Management

Acer eLock Management is a security utility that allows you to lock up your removable data, optical and floppy drives to ensure that data cant be stolen while your notebook is unattended. Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be mounted as a file system when plugged into the system. Optical drive deivces - includes any kind of CD-ROM or DVD-ROM drives. Floppy disk drives - 3.5-inch disks only.
To activate Acer eLock Management, a password must be set first. Once set, you may apply lock to any of the three kinds of devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting, until unlocked. If you do not set a password, Acer eLock Management will reset back to the initial status with all locks removed. NOTE: If you lose your password, there is no method to reset it except by reformatting your notebook or taking your notebook to anAcer Customer Serivce Center. Be sure to remember or write down your password.
Acer ePerformance Management
Acer ePerformance Management is a system optimization tool that boosts the performance of your Acer notebook. It provides you with the following options to enhance overall system performance: Memory optimization - releases unused memory and check usage. Disk optimization - removes unneeded items and files. Speed optimization - improves the usability and performance of your Windows XP system.
Acer eRecovery Management
Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your systems HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you with:
Password protection. Recovery of applications and drivers. Image/data backup:
Back up to HDD (set recovery point).

Click the right icon to zoom in/out or reset the current view.
Click VisageON to display a menu that allows to change the configuration of the camera, face tracking and video effects settings.
Using video effects (selected models only) The Video Settings section allows you to select an avatar or accessory video effect from the list. To select an effect: 1. Click the encircled icon to display the available video effects. The Video Effect Selection window appears as below:
Click on a video effect to use. The selected effect appears in the video effects section of the VisageON window.
NOTE: When using avatars, you may have to calibrate the face points to achieve better tracking. Follow screen instructions in the VisageON to continue. NOTE: You may use video effects when using the camera for IM chat/video sessions or call conferences.
Using the System Utilities
NOTE: The system utilities work under Microsoft Windows XP only.
Acer GridVista (dual-display compatible)
NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select Start, Control Panel, Display and click on Settings. Select the secondary monitor (2) icon in the display box and then click the check box Extend my windows desktop onto this monitor. Finally, click Apply to confirm the new settings and click OK to complete the process.
Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start>All Programs and click on Acer GridVista. You may choose any one of the four display settings indicated below:
Double (verticle), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display compatible, allowing two displays to be partitioned indepently. Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. AcerGridVista is imple to set up: 1. 2. 3. Run Acer GridVista and select your preferred screen configuration for each display from the task bar. Drag and drop each window into the appropriate grid. Enjoy the convenience of a well-organized desktop.
NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value.

Launch Manager

Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You can access the Launch Manager by clicking on Start > All Programs > Launch Manager to start the application.
Hardware Specifications and Configurations

Processor

Item CPU type Pentium MHz FSB) Intel

Loading mechanism

Power Requirement Input Voltage 5 V +/- 5 % (Operating)

DVD-Dual Interface

Item Vendor & model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface LITEON SOSW-833S PIONEER DVR-K16RA With CD Diskette Sustained: Max 3.6Mbytes/sec 2MB Enhanced IDE(ATAPI) compatible With DVD Diskette Sustained: Max 10.8Mbytes/sec Specification
Item Applicable disc format Specification Support disc formats 1. Reads data in each CD-ROM, CD-ROM XA, CD-1, Video CD, CD-Extra and CD-Text 2. Reads data in Photo CD (single and Multi-session) 3. Reads standard CD-DA 4. Reads and writes CD-R discs 5. Reads and writes CD-RW discs 6. Reads and writes in each dVD+R/RW (Ver. 1.1) 7. Reads data in each DVD-ROM and DVD-R (Ver. 2.0 for Authoring) 8. Reads and writes in each DVD-R (Ver. 2.0 for general), DVD-RW and DVD+R/RW (Ver1.1) Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release

Audio Interface

Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed sound source Voice channel Sampling rate Internal microphone Internal speaker / Quantity ALC655 Built-in Stereo 16 bit stereo digital to analog converter 16 bit stereo analog to digital converter AC97 Line-in, CD 8/16-bit, mono/stereo 44,1 KHz (48K byte for AC97 interface) Yes Yes/2 Specification

Video Interface

Item Chipset Package Interface Supports ZV (Zoomed Video) port Built-in Intel 910GML 35.5 mm x 40 mm 1257 pin mBGA internal PCIE Yes Specification

Video Memory

Item Chipset Memory size Interface Built-in Intel 910GML 64MB/128MB DDR2 Specification

USB Port

Item Chipset USB Compliancy Level OHCI Number of USB port Location Serial port function control Built-in ICH6-M 2.0 USB 1.1 and USB 2.0 Host controller 3 Three on the right side Enable/Disable by BIOS Setup Specification

PCMCIA Port

Item PCMCIA controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports 32 bit CardBus ENE CB1410 Type-II One type-II Left panel No ZV support Yes Specification

System Board Major Chips

Item Core logic VGA LAN USB 2.0 MODEM Bluetooth Wireless 802.11 b+g PCMCIA Audio Intel 910GML+ICH6-M Controller

Built in Intel910GML RealTek 8110CL Built in ICH6-M Built-in ICH6-M Built-in ICH6-M Built-in ICH6-M ENE CB1410 Realtek ALC655

Keyboard

Item Keyboard controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously ENE KB 3910 88-/89-key Yes Plug USB keyboard to the USB port directly: Yes Specification

Battery

Item Vendor & model name Specification Sanyo (6cell) 2.0 Sony (6cell) 2.0 Panasonic (6cell) 2.0 Snayo (6cell) 2.4 Sony (6cell) 2.4 Panasonic (6cell)2.4 Sanyo (9cell) 2.4 Li-ion 4000 mAH forSanyo (6cell) 2.mAH Sony (6cell) 2.mAH Panasonic (6cell) 2.mAH Snayo (6cell) 2.mAH Sony (6cell) 2.mAH Panasonic (6cell)2.4 Sanyo (9cell) 2.4 6/cells in series, 2 series in parallel 3 cells in series, 3 series in parallel 14.8V 16.8+-0.2v
Battery Type Pack capacity
Number of battery cell Package configuration Normal voltage Charge voltage

LCD 14.1 inch

Item Vendor & model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch Pixel Arrangement Display Mode Typical White Luminance also called Brightness (cd/m2) AU B141EW01 14.1 inches 304.1x228.1 1024x768 XGA 0.297x0.297 R.G.B. Vertical Stripe Normally White 180 (5 point average) 150 (5 point average) Luminance Uniformity Contrast Ratio Response Time (Optical Rise Time/Fall Time)msec Nominal Input Voltage VDD Typical Power Consumption (watt) Weight Physical Size(mm) Electrical Interface Support Color N/A 300 24/11 15/35 +3.3V Typ. 5.6/5.317.3x242.0x6. channel LVDS 262K colors (RGB 6-bit data driver) +3.3V 3.317.3x242.0x5. channel LVDS 262,144 3.3V N/A 600 317.3x242.0x6. channel LVDS 262,144 N/A 300 8/250 10/25 Specification CMO N141I1L02 14.1 inches 304.1x228.1 1024x768 XGA 0.099x0.297 R.G.B. Vertical Stripe Normally White 160 QDI QD14TL01-03 14.1 inches 304.1x228.1 1024x768 XGA 0.297x0.297 R.G.B. Vertical Stripe Normally White 150 SAMSUNG LTN141W1-L01 14.1 inches
Item Viewing Angle (degree) Horizontal: Right/Left Vertial: Upper/Lower Temperature Range(C) Operating Storage (shipping) 0 to +50 -20 to +to +50 -25 to +to +50 -20 to +60 40/40 10/30 45/45 15/35 40/40 20/40 Specification

LCD Inverter

Item Vendor & model name Brightness conditions Input voltage (V) Input current (mA) Output voltage (V, rms) Output current (mA, rms) Output voltage frequency (k Hz) Darfon/V189-301GP N/A 9~21 2.56 (max) 780V (2000V for kick off) 6.5 (max) 65K Hz (max) Specification

AC Adaptor

Item Input rating Maximum input AC current Inrush current Efficiency Specification 90V AC to 264V AC, 47Hz to 63Hz 1.7A 220A@115VAC 220A@230VAC 82% min. @115VAC input full load

System Power Management

Remove ODD.

Removing the HDD
1. Locate the plastic tab on the HDD.
Place one hand on the computer for stability and grasp the HDD removal tag.
Pull upward as shown to remove the HDD from the chassis.

Removing the BTCB Screws

Locate and remove the twenty (20) BTCB screws as indicated.
Removing the Memory Modules
1. Push the two release levers on the upper module outward as shown. NOTE: The memory module lifts upward during release.
2. Pull upper memory module away from the socket. NOTE: Use two hand to remove the module by gripping the top edge as shown.
Push the two release levers on the lower module outward as shown.
Pull the lower memory module away from the socket.
Removing the Wireless Card
NOTE: Fine tweezers are required for this procedure. 1. Locate the three antenna wires (colored white, gray, and black) on the right-hand side of the HDD bay.
Using fine tweezers, grip the white wire and pull upward until it is released from the board.
Repeat for the gray and black wires. Remove cables to access Wireless Card.
5. Locate and remove the two screws securing the Wireless Card. NOTE: The Wireless Card lifts up automatically once the screws are removed.
Grip card and pull away from socket as shown.
Removing the Switch Cover
CAUTION: Using tools to remove the Switch Cover may cause damage to the outer casing. It is recommended that only fingers are used to remove the Switch Cover. 1. Locate and remove the four securing screws as shown. NOTE: Two of the screws are located within the battery cradle.
Turn the computer over. Open the LCM module fully to expose the Switch Cover.
Grip the Switch Cover as shown and pull upward to remove.
Using two hands, remove the Switch Cover from the chassis.

Removing the Keyboard

1. Locate and remove the two screws as shown.
Using both hands, lift the top edge of the keyboard as shown.
Turn the keyboard over, as shown, to expose the cables.
Using fine tweezers, release the first cable lock as shown and remove the cable from the socket.
Using fine tweezers, release the second cable lock as shown and remove the cable from the socket.
Remove keyboard from chassis.
Removing the Switch Board
1. Locate and remove the screw as shown.
Using fine tweezers, release the cable lock as shown and remove the cable from the socket.
Remove the Switch Board from the chassis.
Removing the Antenna Cables
1. Turn the computer over. Remove the Antenna Cables from the three securing pins as shown.
Turn the computer over. Locate the socket as indicated.
Using fine tweezers, disconnect the cable as shown.
Pull the black MIC cable through the mainboard.
NOTE: This cable is not attached to the LCM Module. Move the cable out of the work area to avoid damage. 5. Pull the white and gray cables through the mainboard.

Close the VGA Port and connect the two speaker cables to the Mainboard as shown.
Secure the Mainboard to the chassis using the two screws provided (red markers).

Replacing the TouchPad

1. Using both hands, replace the TouchPad as shown. NOTE: Ensure that the TouchPad cable is accessible once the TouchPad is in place.
Using tweezers, grip the TouchPad cable and insert it into the connector on the Motherboard as shown. Secure the locking latch to hold the cable in place.

Replacing the LCM Module

1. Align the four screw holes on the LCM Module hinges with the corresponding screw holes on the chassis. Lower the LCM Module into position as shown. Ensure that the LCM cables are inserted through the aperture before proceeding (yellow marker).
Connect the LCM Module cable to the connector on the chassis as shown.
Secure the two screws at the rear of the computer as shown and the four screws to hold the LCM in place on the chassis. NOTE: Ensure that the earth wire is reconnected during this step.
Replacing the Antenna Cables
1. Place the three cables from the LCM Module in the wiring conduit and secure in place using the cable pins on the chassis.
Push the black MIC cable from the left hand side of the computer, the white cable and the gray cable through the Mainboard so that they are accessible from underneath the computer.
Using tweezers, secure the black cable with the connector to the port on the Mainboard.
Turn the computer over. Place the three cables from the LCM Module in the wiring conduit and secure in place using the cable pins on the chassis.
Replacing the Switch Board
1. Place the Switch Board in the mounting as shown.
Insert the cable into the port and secure the locking latch using fine tweezers.
Secure the Switch Board in place using the screw provided.

Replacing the Keyboard

1. Using fine tweezers, insert the thicker cable into the socket and secure the locking latch as shown.
Using fine tweezers, insert the remaining cable into the socket and secure the locking latch as shown.
Turn the keyboard over and place the front edge first into the mounting.
Push the Keyboard into place toward the TouchPad and secure using the two screws provided.
Replacing the Switch Cover
1. Place the Switch Cover as shown and press down until no gaps are visible between the cover and the chassis.
Close the LCM Module and turn the computer over.
3. Locate and replace the four screws as shown. NOTE: Two of the screws are located within the battery cradle.
Replacing the Wireless Card
1. Ensure the card is positioned label upwards as shown and push into the connector. NOTE: The card remains at an angle until the screws are inserted.

System Check Procedures

External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. 2. 3. Boot from the diagnostics diskette and start the diagnostics program. See if FDD Test is passed as the program runs to FDD Test. Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. 2. 3. Reconnect the external diskette drive/DVD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1. 2. 3. Boot from the diagnostics diskette and start the diagnostics program. See if CD-ROM Test is passed when the program runs to CD-ROM Test. Follow the instructions in the message window.
If an error occurs, reconnect the connector on the System board. If the error still remains: 1. 2. 3. Reconnect the external diskette drive/CD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board. If the keyboard cable connection is correct, run the Keyboard Test. If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. Reconnect the keyboard cables. Replace the keyboard. Replace the main board.
The following auxiliary input devices are supported by this computer:
Numeric keypad External keyboard Chapter 4
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

Memory check

Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. 2. 3. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items. Press F2 in the test items.

Touchpad Check

If the touchpad doesnt work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. Reconnect the touchpad cables. Replace the touchpad. Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.
Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see Undetermined Problems on page 114. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error.

Index of Error Messages

Error Code List
Error Codes 006 Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before Equipment Configuration Error) 110 <No error code> Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error System disabled. Incorrect password is specified. Battery critical LOW In this situation BIOS will issue 4 short beeps then shut down system, no message will show. <No error code> Thermal critical High In this situation BIOS will shut down system, not show message. Error Messages Equipment Configuration Error

Error Message List

Error Messages Failure Fixed Disk FRU/Action in Sequence Reconnect hard disk drive connector. Load Default Settings in BIOS Setup Utility. Hard disk drive System board Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock key switch Monitor type does not match CMOS - Run Setup Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn System battery is dead - Replace and run Setup System CMOS checksum bad - Default configuration used System timer error see Keyboard or Auxiliary Input Device Check on page 98. see Keyboard or Auxiliary Input Device Check on page 98. see Keyboard or Auxiliary Input Device Check on page 98. Unlock external keyboard Run Load Default Settings in BIOS Setup Utility. BIOS ROM System board DIMM System board DIMM System board Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board

Code D2h

POST Routine Description Unknown interrupt
Code E0h E1h E2h E3h E4h E5h E6h E7h E8h E9h EAh EBh ECh EDh EEh EFh F0h F1h F2h F3h F4h F5h F6h F7h 1
Beeps Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Mode Output one beep before boot Boot to Mini DOS Clear Huge Segment Boot to Full DOS
Index of Symptom-to-FRU Error Message

LCD-Related Symptoms

Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Action in Sequence Enter BIOS Utility to execute Load Setup Default Settings, then reboot system. Reconnect the LCD connectors. Keyboard (if contrast and brightness function key doesn't work). LCD inverter ID LCD cable LCD inverter LCD System board Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed Reconnect the LCD connector LCD inverter ID LCD cable LCD inverter LCD System board LCD has extra horizontal or vertical lines displayed. LCD inverter ID LCD inverter LCD cable LCD System board
Indicator-Related Symptoms
Symptom / Error Indicator incorrectly remains off or on, but system runs correctly Inverter board System board Action in Sequence Reconnect the inverter board

Power-Related Symptoms

Symptom / Error Power shuts down during operation Action in Sequence Power source (battery pack and power adapter). See Power System Check on page 99. Battery pack Power adapter Hard drive & battery connection board System board The system doesnt power-on. Power source (battery pack and power adapter). See Power System Check on page 99. Battery pack Power adapter Hard drive & battery connection board System board The system doesnt power-off. Power source (battery pack and power adapter). See Power System Check on page 99. Hold and press the power switch for more than 4 seconds. System board

Acer Part No. 54.AAMVN.003
KI.GLN01.001 KI.GLN01.002 KI.GLN01.003 KI.GLN01.004 KI.GLN01.005 54.AAMVN.004

I/O BOARD

55.AAMVN.001
LAUNCH BOARD (Above image is top view; below image is bottom view)

55.AAMVN.002

MEDIA BOARD (Above image is top view; below image is bottom view)

55.AAMVN.003

Part Name and Description AUDIO BOARD
Acer Part No. 55.AAMVN.004

TOUCHPAD BOTTON BOARD

55.AAMVN.005
TOUCHPAD SYNAPTICS TM61P-372

56.AAMVN.001

CABLE POWER CORD 3PIN USA POWER CORD 3PIN EUR POWER CORD AUSTRALIA W/LABEL POWER CORD 3PIN UK POWER CORD 3PIN CHINA POWER CORD 3PIN SWISS POWER CORD SOUTH AFRICA (AIL) POWER CORD 3PIN SOUTH AFRICA POERR CORD 3PIN ITALIAN POWER CORD 3PIN DENMARK POWER CORD ISRAEL BLUETOOTH CABLE 27.AAMVN.001 27.AAMVN.002 27.AAMVN.003 27.AAMVN.004 27.AAMVN.005 27.AAMVN.006 27.AAMVN.007 27.AAMVN.008 27.AAMVN.009 27.AAMVN.010 27.AAMVN.011 50.AAMVN.002

HOT KEYBOARD CABLE

50.AAMVN.003

MIDEA BOARD CABLE

50.AAMVN.004
Part Name and Description AUDIO BOARD CABLE
Acer Part No. 50.AAMVN.005
BUTTON BOARD CABLE 6 PINS

50.AAMVN.006

BUTTON BOARD CABLE 12 PINS

50.AAMVN.007

MODEM CABLE WITH RJ11 CONNECTOR

50.AAMVN.010

CASE/COVER/BRACKET ASSEMBLY LOWER CASE 60.AAMVN.001

UPPER CASE

60.AAMVN.002

MIDDLE COVER

60.AAMVN.003
Part Name and Description ASSY THERMAL COVER
Acer Part No. 60.AAMVN.004

SUPPORT COVER

60.AAMVN.005

TOUCHPAD FRAME

42.AAMVN,002
TOUCHPAD BRACKET (Note: The ACTUAL spare part: touchpad bracket does NOT contain touchpad bracket gesket. However the touchpad bracket image here has the touchpad bracket gesket. If you need to replace the touchpad bracket, please take off the gesket from old touchpad bracket and then stick them to new touchpad bracket. CPU/PROCESSOR CPU INTEL YONAH CORE DUO FSB667 1.66G 2M SL8VR

33.AAMVN.001

KC.23001.DTP
CPU INTEL YONAH CORE DUO FSB667 1.66G 2M SL9DM (NO VT) CPU INTEL YONAH CORE DUO FSB667 1.83G 2M SL8VQ CPU INTEL YONAH CORE DUO FSB667 2.0G 2M SL8VP CPU INTEL YONAH CORE DUO FSB667 2.16G 2M SL8VN CPU INTEL YONAH CORE SOLO FSB667 1.66G 2M SL8VY
KC.23E01.DTP KC.24001.DTP KC.25001.DTP KC.26001.DTP KC.13001.STP

Category COMBO MODULE

COMBO MODULE 24X GBASE W/ BEZEL

6M.AAMVN.001

OPTICAL BRACKET

33.AAMVN.002

COMBO BEZEL G-BASE DVD COMBO,PHILIPS SCB5265 ,GB,LF DVD/CDRW COMBO 24X DRIVE PANASONIC UJDA-770
42.AAMVN.011 KO.02403.007 KO.02406.013
DVD-RW DRIVE DVD-RW MODULE 24X DUAL GBASE W/BEZEL 6M.AAMVN.002
DVD DUAL BEZEL G-BASE DVD-RW DRIVE 8X DUAL PHILIPS SDVD841 W/O BEZEL
42.AAMVN.012 KU.00809.004
DVD-RW DRIVE 8X DUAL TOSHIBA TS-L532U W/O BEZEL

TravelMate 6492 Series Service Guide
Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History
Please refer to the table below for the updates made on TravelMate 6492 service guide.

Chapter

Updates

Copyright

Copyright 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

Conventions

The following conventions are used in this manual: SCREEN MESSAGES NOTE Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.

WARNING

CAUTION

IMPORTANT

Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

Table of Contents

Chapter 1 System Specifications 1
Features.1 Operating system...1 Platform and memory....1 Display and graphics...1 Storage subsystem....1 Dimensions and Weight...1 Power Subsystem....2 Input devices....2 Audio....2 Communication....2 I/O Ports....2 Environment....3 System Block Diagram.4 Mainboard Layout.5 Top View....5 Bottom View....6 Your Acer Notebook tour.8 Front View....8 Closed Front View....9 Left View....10 Right View....11 Rear view...11 Base view...12 Indicators...13 Easy-Launch Buttons...14 Touchpad Basics...14 Using the Keyboard.16 Lock Keys and embedded numeric keypad...16 Windows Keys....17 Hot Keys....17 Special Key....18 Acer Empowering Technology.19 Acer eDataSecurity Management...19 Acer eLock Management...21 Acer ePerformance Management...22 Acer eRecovery Management...23 Acer eSettings Management...24 Acer ePower Management...25 Acer OrbiCam....28 Using the System Utilities.33 Acer GridVista (dual-display compatible)..33 Launch Manager....34 Hardware Specifications and Configurations.35

Chapter 2

System Utilities
BIOS Setup Utility.47 Navigating the BIOS Utility....47 Information....48 Main....49 Advanced...51 Security....52
Boot....57 Exit.....58 BIOS Flash Utility.59

Chapter 3

Machine Disassembly and Replacement
General Information.61 Before You Begin...61 Disassembly Procedure Flowcharts.62 Main Unit Disassembly Flowchart...62 LCM Module Disassembly Flowchart...63 Main Unit Disassembly Procedure.64 Removing the Battery Pack...64 Removing the CTO Cover...64 Removing the ODD...65 Removing the HDD...65 Removing the BTCB Screws...65 Removing the Memory Modules...66 Removing the Wireless Card...67 Removing the Switch Cover...68 Removing the Keyboard...69 Removing the Switch Board...70 Removing the Antenna Cables...71 Removing the LCM Module...73 Removing the TouchPad...74 Removing the Mainboard...74 Removing the Heatsink and Fan Module..76 Removing the CPU...77 LCM Module Disassembly Procedure.78 Removing the LCM Bezel...78 Removing the LCD Panel...79 LCM Module Reassembly Procedure.82 Replacing the LCD Panel...82 Replacing the LCM Bezel...84 Main Module Reassembly Procedure.85 Replacing the CPU...85 Replacing the Heatsink and Fan Module..85 Replacing the Mainboard...86 Replacing the TouchPad...88 Replacing the LCM Module...88 Replacing the Antenna Cables...89 Replacing the Switch Board...91 Replacing the Keyboard...91 Replacing the Switch Cover...93 Replacing the Wireless Card...93 Replacing the Memory Modules...94 Replacing the BTCB Screws...95 Replacing the HDD...95 Replacing the ODD...95 Replacing the CTO Cover...96 Replacing the Battery Pack...96

Chapter 4

Troubleshooting
System Check Procedures.98 External Diskette Drive Check...98 External CD-ROM Drive Check...98
Keyboard or Auxiliary Input Device Check...98 Memory check....98 Power System Check...99 Touchpad Check....100 Power-On Self-Test (POST) Error Message.101 Index of Error Messages.102 Phoenix BIOS Beep Codes.105 Index of Symptom-to-FRU Error Message.110 Intermittent Problems.114 Undetermined Problems.115

Chapter 5

Jumper and Connector Locations
Connector Locations.117 Top View....117 Bottom View....118 Connector Pin Definitions.119

Chapter 6

FRU (Field Replaceable Unit) List
TravelMate 6492 Exploded Diagrams.134 3G Cover Assy....134 Battery Assy....135 BlueTooth Assy...136 BTCB Case Set Assy....137 BTCB Case Set....138 CPU Assy....139 CTO Cover Set Assy...140 Display Assy....141 Display Bezel Assy...143 Display Rear Assy....144 HDD Assy....145 Keyboard Assy....146 Memory Assy....147 Modem Assy....148 ODD Assy....149 Switch Cover Set Assy...150 Touchpad Bracket Set Assy....151 TPCB CaseSet Assy...152 Wireless Assy...154 Parts List....155
Appendix A Model Definition and Configuration Appendix B Test Compatible Components Appendix C Online Support Information
TravelMate 6492 Series.166
Test Peripherals for TravelMate 6492.176

Chapter 1

System Specifications

Features

Below is a brief summary of the computers many feature:

Operating system

Genuine Windows VistaTM Capable Genuine Windows XP Professional (Service Pack 2)
Note: Windows VistaTM Capable PCs come with Windows XP installed, and can be upgraded to Windows VistaTM. For more information on Windows VistaTM and how to upgrade, go to: Microsoft.com/windowsvista.

Platform and memory

Intel Core2 Duo mobile processor supporting Intel 64 architecture and Intel Virtualization technology Mobile Intel GM965 Chipset (Northbridge), supporting Intel Active Management Technology (AMT) 2.5 Intel ICH8ME (South Bridge), featuring integrated 10/100/1000 GbE MAC with circuit breaker Up to 2 GB of DDRMHz memory, upgradeable to 4 GB using two soDIMM modules (dual-channel support)

Display and graphics

14.1" WXGA TFT LCD, 1280 x 800 pixel resolution, supporting simultaneous multi-window viewing via Acer GridVista Mobile Intel GM965 Express Chipset with integrated 3D graphics, featuring Intel Graphics Media Accelerator (GMA) X3000 with Intel Dynamic Video Memory Technology 4.0, supporting Microsoft DirectX 9 and DirectX 10 16.7 million colors MPEG-2/DVD hardware-assisted capability (acceleration) WMV9 (VC-1) and H.264 (AVC) support (acceleration) S-video/TV-out (NTSC/PAL) support

Click buttons (left, center and right) Palmrest FineTrack buttons (left and right) Power button Status indicators
The left and right buttons function like the left and right mouse buttons; the center button serves as a 4-way scroll button. Comfortable support area for your hands when you use the computer. Function like the left and right mouse buttons when used together with the center-keyboard FineTrack. Turns the computer on and off. Light-Emitting Diodes (LEDs) that light up to show the status of the computer's functions and components. Internal microphone for sound recording.
# Easy-launch buttons Item Description Buttons for launching frequently used programs. # Item Description

Microphone

Closed Front View
"Easy-launch buttons" on page 18

# Icon

Description

Speakers

Left and right speakers deliver stereo audio output. Indicates the computers power status.
Power indicator Battery indicator
Indicates the computers battery status.

Icon Icon

Infrared port/CIR Interfaces with infrared devices (e.g, receiver infrared Item Description printer and IR-aware Item Description computer)/Receives signals from a remote control. 5-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), Note: xD-Picture Card (xD).
Line-in jack Microphone-in jack
Accepts audio line-in devices (e.g., audio CD player, stereo walkman). Accepts input from external microphones. Connects to audio line-out devices (e.g., speakers, headphones).
Headphones/ speaker/line-out jack with S/PDIF support Bluetooth communication button/indicator
Enables/disables the Bluetooth function. Indicates the status of Bluetooth communication. 9
Wireless communication button/indicator Latch
Enables/disables the wireless function. Indicates the status of wireless LAN communication. Locks and released the lid.

Left View

Item S-video/TV-out (NTSC/PAL) port Ventilation slots 4-pin IEEE 1394 port
Description Connects to a television or display device with S-video input. Enable the computer to stay cool, even after prolonged use. Connects to IEEE 1394 devices.
Modem (RJ-11) port Connects to a phone line. Ethernet (RJ-45) USB 2.0 port SmartCard slot PC Card slot Connects to an Ethernet 10/100/1000based network (for selected models). Connects to USB 2.0 devices (e.g., USB mouse, USB camera). Accepts the TravelMate SmartCard Accepts one Type II PC Card.
PC Card slot eject button
Ejects the PC Card from the slot.

Right View

Item USB 2.0 port Acer MediaBay optical drive Optical disk access indicator Optical drive eject button Emergency eject hole Serial port
Description Connect to USB 2.0 devices (e.g., USB mouse, USB camera). Internal optical drive; accepts CDs or DVDs (slot-load or tray-load depending on model). Lights up when the optical drive is active. Ejects the optical disk from the drive. Ejects the optical drive tray when the computer is turned off. Connects to a serial device.

Left Button (1) Click twice quickly

Right Button (4)

Main touchpad (2) Tap twice (at the same speed as doubleclicking the mouse button) Tap once Tap twice (at the same speed as doubleclicking a mouse button); rest your finger on the touchpad on the second tap and drag the cursor.

Center button (3)

Select Drag
Click once Click and hold, then use finger on the touchpad to drag the cursor.
Access context menu Scroll
Click once Click and hold to move up/down/left/right.
Note: When using the touchpad, keep it - and your infers - dry and clean. The touchpad is sensitive to finger movements; hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpads responsiveness.

Using the Keyboard

The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys.
Lock Keys and embedded numeric keypad
The keyboard has three lock keys which you can toggle on and off.

Lock Key Caps Lock

Description When Caps Lock is on, all alphabetic characters typed are in uppercase.
Num lock When Num Lock is on, the embedded keypad is <Fn>+<F11> in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. Scroll lock When Scroll Lock is on, the screen moves one <Fn>+<F12> line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.
Desired Access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys

Num Lock On Type numbers in a normal manner. Hold <Shift> while using cursor-control keys. Hold <Fn> while typing letters on embedded keypad.

Num Lock Off

Hold <Fn> while using cursor-control keys. Type the letters in a normal manner.

Windows Keys

The keyboard has two keys that perform Windows-specific functions. Key Windows key Icon Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of function: + <Tab> Activates next taskbar button. + <E> Opens the My Computer window + <F1> Opens Help and Support. + <F> Opens the Find: All Files dialog box. + <R> Opens the Run dialog box. + M Minimizes all windows. <Shift>+ + <M> Undoes the minimize all windows action. Applicat ion key This key has the same effect as clicking the right mouse button; it opens the applications context menu.

Hot Keys

The computer employs hotkeys or key combinations to access most of the computers controls like screen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Hot Key <Fn>+<F1> <Fn>+<F2> <Fn>+<F3>
Function Hot key help Acer eSetting
Description Displays help on hot keys. Launches the Acer eSettings in Acer eManager.
Acer Launches the Acer ePowerManagement in Acer ePowerManagement Empowering Technology. See Acer Empowering Technology on page 19. Sleep Puts the computer in Sleep mode.

<Fn>+<F4>

Hot Key <Fn>+<F5>

Function Display toggle

Description Switches display output between the display screen, external monitor (if connected) and both. Turns the display screen backlight off to save power. Press any key to return. Turns the internal touchpad on and off. Turns the speakers on and off. Increases the speaker volume. Decreases the speaker volume. Increases the screen brightness. Decreases the screen brightness
<Fn>+<F6> <Fn>+<F7> <Fn>+<F8> <Fn>+<w> <Fn>+<y> <Fn>+<-x> <Fn>+<z>
Screen blank Touchpad toggle Speaker toggle Volume up Volume down Brightness up Brightness down

Special Key

You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To type:

The Euro symbol

1. Open a text editor or word processor. 2. Either directly press the < > symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then press the<5> symbol at the upper-center of the keyboard. Note: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information.

The US dollar sign

1. Open a text editor or word processor. 2. Either directly press the < > key at the bottom-right of the keyboard, or hold <Shift> and then press the <4> key at the upper-center of the keyboard. Note: This function varies by the operating system version.
Acer Empowering Technology
Acers innovative Empowering Technology makes it easy for you to access frequently used functions and manage your new Acer notebook. It features the following handy utilities:

q q q q q q q

Acer eDataSecurity Management protects data with passwords and advanced encryption algorithms. Acer eLock Management limits access to external storage media. Acer ePerformance Management improves system performance by optimizing disk space, memory and registry settings. Acer eRecovery Management backs up/recovers data flexibly, reliably and completely. Acer eSettings Management accesses system information and adjusts settings easily. Acer ePower Management extends battery power via versatile usage profiles. Acer ePresentation Management connects to a projector and adjusts display settings conveniently.
For more information, press the < > key to launch the Empowering Technology menu, then click on the appropriate utility and select the Help function.
Acer eDataSecurity Management
Acer eDataSecurity Management is handy file encryption utility that protects your files from being accessed by unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messenger and Microsoft Outlook. Chapter 1 19
There are two passwords that can be used to encrypt/decrypt a file; the supervisor password and the file-specific password. The supervisor password is a master password that can decrypt any file on your system; the filespecific password will be used to encrypt files by default, or you can choose to enter your own file-specific password when encrypting a file. Note: The password used encrypt a file is the unique key that the system needs to decrypt it. If you lose the password, the supervisor password is the only other key capable of decrypting the file. If you lose both passwords, there will be no way to decrypt your encrypted file! Be sure to safeguard all related passwords!

Note: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. Note: Note:

Launch Manager

Launch Manager allows you to set the four buttons" on page located above the keyboard. You can access the "Easy-launch easy-launch buttons 24 Launch Manager by clicking on Start > All Programs > Launch Manager to start the application.
Start All "Easy-launch buttons" on page 24 Programs Launch Manager
Start All Programs Launch Manager
Hardware Specifications and Configurations
Core System Item 1 Description CPU Specifications Mobile Intel Core 2 Duo Mobile Processor Package: Micro-FCPBA 478-pin Features:
Dual core processor for mobile with enhanced performance Support Intel Architecture with Intel Wide Dynamic Execution Support L1 Cache to Cache (C2C) transfer On-die, primary 32-KB instruction cache and 32-KB write-back data cache in each core On-die, up to 4-MB second level shared cache with Advanced Transfer Cache Architecture Streaming SIMD Extensions (SSE2), Streaming SIMD Extensions (SSE3) and Core New Instruction (CNI) 533, 667, and 800 MHz Source-Synchronous Frond Side Bus (FSB) Advanced power management features including Enhanced Intel Speedstep Technology and Dynamic FSB frequency switching Digital Thermal Sensor (DTS) Micro-FCPGA and Micro-FCBGA packaging technology Execute Disable Bit support for enhanced security Intel 64 Technology (Intel 64T) Support Enhanced Intel Virtualization Technology Intel Dynamic Acceleration Technology and Enhanced Multi Threaded Thermal Management (EMTTM) Supports PSI2 functionality
Core System Item 2 Description North Bridge Specifications Intel 965GM (North Bridge) Package: FCBGA 1299 balls

Features:

Source synchronous double-pumped (2x) address Source synchronous quad-pumped (4x) data Support for Dynamic FSB Frequency Switching 12-deep in-order queue to pipeline FSB commands AGTL+ bus driver with integrated AGTL termination resistors Supports Dual Channel DDR2 SDRAM One-SO-DIMM connector (or memory module) per channel Maximum memory supported: 4GB Intel Flex Memory Technology support 64-bit wide per channel Support for DDR2 at 667 MHz and 533 MHz 256-Mb, 512-Mb, 1-Gb, and 2-Gb memory technologies supported Support for x8 and x16 devices Support for DDR2 On-Die Termination (ODT) No support for ECC Integrated Intel ActiveManagement Technology (Intel AMT) Intel AMT 2.5 with both wired and wireless LAN support Internal Graphics (GM965 only)

Battery and Charger

Current Amplifier: MAX8724 Charge PWM Control: IMD2AT108 PARAMETER Min Input Range Input Low Voltage Input high Voltage Charge Voltage Charge Voltage Charge Current Charge Current Charge PWM Frequency Efficiency VA=19V Output 12V/1.7A CONDITIONS VA M/A-, D/C-, BL/C-, REFON M/A-, D/C-, BL/C-, REFON CV-SET =0V CV-SET =5V CC-SET =0.5V (for Li -ion) CC-SET =5V (for Li-ion) 2.5 15.93 16.95 0.1 3.73 16.09 17.11 0.25 3.91 MIN 18 TYP 19 MAX 20 0.8 5.5 16.25 17.27 0.4 4.13 UNITS V V V V V A A KHz %
3-13.1. DC to DC Converter TI TPS51120 PWM chip: 5V & 3.3V &15V PARAMETER 5V 3.3V CONDITIONS Current 0-3A Current 0-3A MIN 4.8 3.14 TYP 5.0 3.35 MAX 5.2 3.76 UNITS V V
TI TPS51120 PWM chip: 5V & 3.3V &15V PARAMETER 15V Output Current Output Current Output Current Input Voltages CONDITIONS Current 0-100mA 5V 3.3V 15V 19V MIN 11.8 TYP 12 MAX 12.20 UNITS V A A mA V
Semtech G913-C PWM chip:2.5V PARAMETER Output Current Input HighVoltages CONDITIONS 2.5V MIN 0 1.8 TYP MAX UNITS A V
Intersil MAX8774 PWM chip: CPU VCORE (0.8V ~ 1.55V for different frequency of CPU) PARAMETER VCC-CORE CONDITIONS Current 0-30A MIN 0.8 TYP MAX 1.55 UNITS V
TI TPS51117 LDO chip: 1.2V PARAMETER Output Current Input HighVoltages CONDITIONS 1.25V MIN 0 1.6 TYP MAX 1.5 5.5 UNITS A V
Semtech G966 LDO chip: +1.2V_HT, 1.5V PARAMETER Output Current Input HighVoltages CONDITIONS MIN 0 1.6 TYP MAX 2 5.5 UNITS A V
TI TPS51116 LDO chip: 1.8V PARAMETER Output Current Input HighVoltages DC-AC inverter ZR3 provides backlight adjustable DC-AC inverter. Dimension T.B.D mm For 14" LCD TFT panel (LVDS Interface) Parameter Lamp voltage Lamp frequency Lamp current AC adapter Part name: TBD Input characteristics: 90Watt Min 5.6 Typical 6 Max 6.4 Unit Vrms KHz mArms CONDITIONS 2.5V MIN 0 2.2 TYP MAX 1.5 5.5 UNITS A V
Battery Main battery: Specification Parts name Dimension (CELL) Normal capacity Normal voltage Charge voltage RTC battery: Part name: J11EAGLE Capacity: 14mAH Voltage: 3.0V LiIon 3UR18650Y-2-QC-ZR1 202(L)x 67(W)x23.7(H) 38000mA 11.1V 12.60V0.09V

Parameter CPU Type CPU Speed IDE0 Model Name IDE0 Serial Number
Description This field shows the CPU type for the system This field shows the CPU speed for the system This field shows the model name of HDD installed on primary IDE master This field displays the serial number of HDD installed on primary IDE master
Parameter IDE1 Model Name
Description This field displays the model name of devices installed on secondary IDE master. The hard disk drive or optical drive model name is automatically detected by the system This field shows the serial number of devices installed on secondary IDE master This field displays the ATAPI model name Displays system BIOS version This field displays the VGA firmware version of the system This field displays the serial number of this unit This field displays the asset tag number of the system This field shows product name of the system This field displays the manufacturer of this system This will be visible only when an internal LAN device is present
IDE1 Serial Number ATAPI Model Name System BIOS ver VGA BIOS Ver Serial Number Asset Tag Number Product Name Manufacturer Name UUID Number
The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. Note: The screen below is for reference only. Actual values may differ.
Phoenix - Award WorkstationBIOS CMOS Setup Utility Main System Time System Date System Memory Extended Memory Video Memory Quiet Boot Network Boot F12 Boot Menu D2D Recovery [09 : 00: 00] [01 : 01: 2007] Menu Level 640KB XXX [8M] [Enabled] [Enabled] [Disabled] [Enabled] Help Item
:Move Enter: Select +/-/PU/PD :Value F10: Save and Exit ESC:Exit F1: General Help F5: Previous Values F7: Optimized Defaults
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Parameter System Time System Date System Memory Extended Memory
Description Sets the system time. The hours are displayed with 24-hour format Sets the system date This field reports the memory size of the system. Memory size is fixed to 640MB This field reports the memory size of the extended memory in the system (Extended Memory size=Total memory size-1MB) Shows the VGA memory size Determines if Customer Logo will be displayed or not; shows Summary Screen is disabled or enabled Enabled: Customer Logo is displayed, and Summary Screen is disabled Disabled: Customer Logo is not displayed, and Summary Screen is enabled Enables or disables the system boot from LAN (remote server) Enables or disables Boot Menu during POST. Enabled: During quite boot, the OEM POST screen displays Press <F12>Change Boot Device Disabled: During quite boot, the OEM POST screen does not display Press <F12>Change Boot Device
Note: This Boot device change is applies to next boot only.

General Information

This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools:

q q q q q

Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver Tweezers
Note: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components. When you remove the stripe cover, please be careful not to scrape the cover.

Before You Begin

Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system.
Disassembly Procedure Flowcharts
The following flowcharts give you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Main Unit Disassembly Flowchart
LCM Module Disassembly Flowchart
Main Unit Disassembly Procedure
Removing the Battery Pack
1. Turn the computer over. Release the battery locks as shown. 2. Push and hold release latch.

3. Remove the battery.

Removing the CTO Cover
1. Locate and loosen the seven screws as shown. 2. Lift the CTO cover using the indented top edge as shown.
Note: It is not necessary to remove the screws from the CTO Cover.
3. Lift to 45 angle and remove from chassis.

Removing the ODD

1. Push and hold the ODD latch as shown. 2. Remove ODD.

Removing the HDD

1. Locate the plastic tab on the HDD. 2. Place one hand on the computer for stability and grasp the HDD removal tag.
3. Pull upward as shown to remove the HDD from the chassis.

Removing the BTCB Screws

Locate and remove the twenty (20) BTCB screws as indicated.
Removing the Memory Modules
1. Push the two release levers on the upper module 2. Pull upper memory module away from the outward as shown. socket. Note: The memory module lifts upward during release. Note: Use two hand to remove the module by gripping the top edge as shown.
3. Push the two release levers on the lower module 4. Pull the lower memory module away from the outward as shown. socket.
Removing the Wireless Card
Note: Fine tweezers are required for this procedure. 1. Locate the three antenna wires (colored white, gray, and black) on the right-hand side of the HDD bay. 2. Using fine tweezers, grip the white wire and pull upward until it is released from the board.

External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1. Boot from the diagnostics diskette and start the diagnostics program. 2. See if CD-ROM Test is passed when the program runs to CD-ROM Test. 3. Follow the instructions in the message window. If an error occurs, reconnect the connector on the System board. If the error still remains: 1. Reconnect the external diskette drive/CD-ROM module. 2. Replace the external diskette drive/CD-ROM module. 3. Replace the main board.
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board. If the keyboard cable connection is correct, run the Keyboard Test. If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a nondefective FRU: 1. Reconnect the keyboard cables. 2. Replace the keyboard. 3. Replace the main board. The following auxiliary input devices are supported by this computer:
Numeric keypad External keyboard
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

Memory check

Memory errors might stop system operations, show error messages on the screen, or hang the system. 98 Chapter 4
1. Boot from the diagnostics diskette and start the diagnostic program (please refer to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. Note: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Power System Check

To verify the symptom of the problem, power on the computer using each of the following power sources: 1. Remove the battery pack. 2. Connect the power adapter and check that power is supplied. 3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack. If you suspect a power problem, see the appropriate power supply check in the following list:

CN28 MDC Connector (12-PIN) PIN No. Signal name GND MC97_3S_SDOUT GND MC97_3S_SYNC HAD_3S_SDIN1 MC97_3S_RST# I/O O O I O PIN No. Signal name MDC.(3V) N.C. MDC(3V) GND GND MC97_3S_BITCLK I/O O
CN18 Internal Microphone Connector (2-PIN) PIN No. 1 Signal name MIC_INT I/O I PIN No. 2 Signal name AUDGND I/O -
CN32/33 Internal Speaker Connector (4-PIN) PIN No. 1 Signal name SPK_OUT_LI/O O PIN No. 2 Signal name SPK_OUT_L+ I/O O
CN24 MINI-PCI connector (124-PIN) (1/2) PIN No. 69 Signal name N.C. N.C. N.C.s N.C. N.C. WIRELESS_LED RF_EN N.C. INTE# +3V N.C. GND PCLK_MINI GND REQ2# +3V AD31 AD29 GND AD27 AD25 N.C. CBE3# AD23 GND AD21 AD19 GND AD17 CBE2# IRDY# +3V CLKRUN# SERR# GND I/O O I I I I I/O I/O I/O I/O O I/O I/O I/O I/O I/O I/O I/O I/O I PIN No. 70 Signal name N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. +5V INTF# N.C. 3VSUS PCIRST# +3V GNT2# GND M_PME# N.C. AD30 +3V AD28 AD26 AD24 IDSEL_MP GND AD22 AD20 PAR AD18 AD16 GND FRAME# TRDY# STOP# +3V I/O O O O O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O -
CN24 MINI-PCI connector (124-PIN) (1/2) PIN No. 123 Signal name PERR# CBE1# AD14 GND AD12 AD10 GND AD8 AD7 +3V AD5 N.C. AD3 +5V AD1 GND N.C. N.C. N.C. N.C. N.C. GND N.C. N.C. GND N.C. +5V I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O PIN No. 124 Signal name DEVSEL# GND AD15 AD13 AD11 GND AD9 CBE0# +3V AD6 AD4 AD2 AD0 N.C. SERIRQ GND N.C. N.C. N.C. N.C. N.C. GND N.C. GND GND N.C. 3VSUS I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I -
JACK4 LineIn Connector (6-PIN) PIN No. 5 Signal name ANDGND LINEIN_R ANDGND I/O O PIN No. 6 Signal name LINEIN_L LINEIN_JD LINEIN_L I/O O O O-
JACK3 External MIC Connector (6-PIN) PIN No. 5 Signal name ANDGND MIC1_R ANDGND I/O I PIN No. 6 Signal name MIC1_L MIC1_JD MIC1_L I/O I O -
CN27 Cardreader Connector-North Star (43-PIN) PIN No. Signal name SD-D2 GND I/O I/O PIN No. Signal name SD-WP_SM_WPI# GND I/O I/O -
CN27 Cardreader Connector-North Star (43-PIN) PIN No. Signal name SD-D3 VCC SD-MS-CLK SD-CMD MS-D3_XD_D0 GND MS-CD# MS-D2_XD_D1 VCC MS-D0_XD_D2 MS-D1_XD_D7 SD-MS_CLK MS-BS_XD_D3 GND GND SD-D0 SD-D1 SD-CD# GND GND I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O PIN No. Signal name GND XD-CD# XD-R_B# XD_RE# XD_CE# XD_CLE XD_ALE XD_WE# XD_WP0# XGND MS_D3_XD_D0 MS_D2_XD_D1 MS_D0_XD_D2 MS_BS_XD_D3 XD_D4 XD_D5 XD_D6 MS_D1_XD_D7 VCC I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O I/O -

KU.0080D.02 DVD-RW DRIVE 8X SUPER MULTI DVD,SUPER GBASE HLDS GSA-T20N LF W/O BEZEL MULTI,5X,8X,6X,8X,8X,8X,24X,16X,4X,M2, 128X12.7X126.1mm,SLIM DVD-RW DRIVE 8X SUPER MULTI GBASE PHILIPS DS-8A1P LF W/O BEZEL DVD-RW DRIVE 8X SUPER MULTI GBASE TOSHIBA TS-L632D LF W/O BEZEL F/W:AC01 KU.00809.010 DVD,SUPER MULTI,5X,8X,6X,8X,8X,8X,24X,24X,2 4X,M2, 128X12.7X126.1mm,SLIM DVD,SUPER KU.00801.018 MULTI,5X,8X,6X,8X,8X,8X,24X,24X,2 4X, GREEN,128X12.7X126.1mm,SLIM

DVD RW DRIVE

HDD/HARD DISK DRIVER
HDD 80GB 5400RPM SATA HGST HTS541680J9SA00 SURUGA-B LF F/W: C70P
KH.08007.021 HDD,SATA,80GB,5.4KRPM,22P,11ms ,5.5ms,SATA1.0 ,2.5X 0.37,M3
HDD/HARD DISK DRIVER HDD/HARD DISK DRIVER HDD/HARD DISK DRIVER HDD/HARD DISK DRIVER HDD/HARD DISK DRIVER HDD/HARD DISK DRIVER HDD/HARD DISK DRIVER HDD/HARD DISK DRIVER HDD/HARD DISK DRIVER HDD/HARD DISK DRIVER HDD/HARD DISK DRIVER CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY
HDD 80GB 5400RPM SATA SEAGATE ST980811AS(9S1132-190) VENUS LF F/ W:3.ALD HDD 80GB 5400RPM SATA TOSHIBA MK8037GSX GEMINI BS LF F/W:DL230J HDD 80GB 5400RPM SATA WD WD800BEVS-22RST0 ML80 LF F/ W:04.01G04 HDD 120GB 5400RPM SATA HGST HTS541612J9SA00 SURUGA-B LF F/ W:C70P HDD 120GB SATA 5400RPM SEAGATE ST9120822AS VENUS LF F/W:3.ALD HDD 120GB 5400RPM SATA TOSHIBA MK1237GSX GEMINI BS LF F/W:DL130J HDD 120GB 5400RPM SATA WD WD1200BEVS-22RST0 ML80 LF HDD 160GB 5400RPM SATA HITACHI HTS541616J9SA00 SURUGA-B LF F/ W:C70P HDD 160GB 5400RPM SATA SEAGATE ST9160821AS VENUS LF FW: 3.ALD
HDD,SATA,80GB,5.4KRPM,22P,12.5 ms,5.6ms,SATA 2.0, 2.5X0.37 HDD,SATA,80GB,5.4KRPM,22P,12m s,5.6ms,SATA 2.0,2.5X0.37,M3 HDD,SATA,80GB,5.4KRPM,22P,12m s,5.5ms,SATA1.0,2.5X0.37,M3

KH.08001.030

KH.08004.010 KH.08008.033
HDD,SATA,120GB,5.4KRPM,22P,11m KH.12007.010 s,5.5ms,SATA1.0, 2.5X0.37,M3 HDD,SATA,120GB,5.4KRPM,22P,12. 5ms,5.6ms,SATA 2.0, 2.5X0.37 HDD,SATA,120GB,5.4KRPM,22P,12 ms,5.6ms,SATA 2.0, 2.5X0.37,M3 HDD,SATA,120GB,5.4KRPM,22P,12 ms,5.5ms,SATA1.0, 2.5X0.37,M3 HDD,SATA,160GB,5.4KRPM,22P,12 ms,5.5ms,SATA1.0, 2.5X0.37,M3 HDD,SATA,160GB,5.4KRPM,22P,12. 5ms,5.5ms,SATA II,2.5X0.37,M3 KH.12001.031 KH.12004.006 KH.12008.018 KH.16007.011
KH.16001.026 KH.16004.001 KH.16008.019 20.TLK0N.001
HDD 160GB 5400RPM SATA TOSHIBA HDD,SATA,160GB,5.4KRPM,22P,12 MK1637GSX GEMINI BS LF F/W: DL030J ms,5.6ms,SATA 2.0, 2.5X0.37,M3 HDD 160GB 5400RPM SATA WD WD1600BEVS-22RST0 ML80 LF HDD CONNECTOR HDD,SATA,160GB,5.4KRPM,22P,12 ms,5.5ms,SATA1.0, 2.5X0.37,M3 CONNECTOR,HDD,SATA,FL,BLK,1X 22,90D,SMD,TR BRACKET,HDD,SECC

HDD HOLDER

42.TLK0N.006

HDD INSULATOR

INSULATOR,HDD,LUMIRROR S10+AL

42.AAMVN.00 5