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Acer Veriton 5600G

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Chapter 2

System Utilities
Entering Setup.35 Product Information.36 Standard CMOS Features.37 IDE Channel 0 Master/Slave and IDE Channel 1 Master/Slave Setup.39 Advanced BIOS Features.40 Advanced Chipset Features.43 Integrated Peripherals.45 Power Management Setup.48 PnP/PCI Configurations.51 PC Health Status.53 Frequency Control.54 Load Optimized Settings.55 System Security.56 Set Supervisor Password.56 Set User Password.57 Bypassing the Password.57 Save & Exit Setup.58 Exit Without Saving.59

Chapter 3

Machine Disassembly and Replacement
General Information.61 Before You Begin.61 Veriton 3600D/ 3600G Disassembly Flow Chart.62 Disassembling the Veriton 3600D/ 3600G.63 Opening the Housing.63 Removing the Front Panel.64 Removing the AGP VGA Card.64 Removing the LAN Card.65 Removing the EMI Audio Cover.65 Removing the FDD and DVD Frame.65 Removing the Intrusion Alarm Cable Module.67 Removing the DIMM.67 Removing and Installing the RTC Battery.68 Removing the Power Switch Cable.68 Removing the USB/ Audio Board.69 Removing the Hard Disk Drive.70 Removing the LED Activity Indicators.71 Removing the Power Supply.72 Removing the CPU Fan Sink.72
Removing and Installing the Processor.73 Removing the System Main board.74 Removing the I/O Port Bracket.74 Veriton 5600D/ 5600G Disassembly Procedure Flowchart.75 Disassembling the Veriton 5600D/ 5600G.76 Open the Housing Cover.76 Removing the Front Panel.76 Removing the Empty Cover.77 Removing a Dummy Link Bar.77 Removing a Link Bar.77 Removing the AGP VGA Card.78 Removing the Modem Card.78 Removing the USB/ Audio Board Module.78 Removing a DIMM.79 Removing the CPU Fan Sink.80 Removing and Installing the Processor.81 Removing and Installing the RTC Battery.81 Removing the Hard Diskette Drive and Floppy Diskette Drive.82 Removing the CD-RW & DVD-ROM Drive.83 Removing the Power Supply.85 Removing the Intrusion Alarm Cable Module.85 Removing the LED Activity Indicators Module.85 Removing Power Switch Cable.86 Removing the System Main Board.87 Removing the I/O Port Bracket.87 Veriton 7600D/ 7600G Disassembly Procedure Flowchart.88 Disassembling the Veriton 7600D/ 7600G.89 Opening the Housing.89 Removing the Front Panel.89 Removing the Modem Card.90 Removing the AGP VGA Card.90 Removing the USB/ Audio Board.91 Removing the DVD-ROM and CD-RW Drive.92 Removing the Floppy Disk Drive.93 Removing the Hard Disk Drive.94 Removing the Intrusion Alarm Cable Module.95 Removing a DIMM.95 Removing the CPU Fan Sink.96 Removing and Installing the Processor.97 Removing and Installing the RTC Battery.97 Removing the Power Supply.98 Removing the LED Activity Indicators With Power Switch Cable Module.98 Removing the Main Board.99 Removing the I/O Port Bracket.100

Chapter 4

Troubleshooting

xxxxx MB 0 to to to to to 255

Advanced BIOS Features

The following screen shows the Advanced BIOS Features.
The following table describes each Advanced BIOS Features parameter. Settings in boldface are the default and suggested settings.
Parameter Hard Disk Boot Priority
Description Selects the hard disk boot priority.
Options Press [Enter] Show Hard Disk Name 1/2/3/4/5/6/7/8

Virus Warning

Allows you to choose the Virus warning feature for the IDE hard disk boot sector protection. If this function is enabled and someone attempts to write data into this area, BIOS will show a warning message on screen and alarm beep. Uses internal level 1 (L1) and external level 2 (L2) cache memory to improve performance. The processor uses Hyper-Threading technology to increase transaction rates and reduces end-user response times. The technology treats the two cores inside the processor as two logical processors that can execute instructions simultaneously. In this way, the system performance is highly improved. If you disable the function, the processor will use only one core to execute the instructions. This parameter speeds up POST by skipping some items that are normally checked.

Disabled Enabled

CPU L1 & L2 Cache Hyper-Threading Technology
Enabled Disabled Enabled Disabled

Quick Power On Self Test

Enabled Disabled
Parameter First Boot Device
Description This parameter allows you to specify the system boot up search sequence.
Options Floppy, LS120, Hard Disk, CD-ROM, ZIP100, LAN (on board LAN-- Boot from LAN), Disabled Floppy, LS120, Hard Disk, CD-ROM, ZIP100, LAN (on board LAN-- Boot from LAN), Disabled Floppy, LS120, Hard Disk, CDROM, ZIP100, LAN (on board LAN-- Boot from LAN), Disabled Enabled Disabled Enabled Disabled Enabled Disabled On Off

Second Boot Device

This parameter allows you to specify the system boot up search sequence.

Third Boot Device

Boot Other Device Swap Floppy Drive Boot Up Floppy Seek Boot Up NumLock Status
This parameter allows you to specify the system boot up search sequence. Setting to Enabled will swap floppy drive a: and b:. Setting to Enabled will make BIOS seek floppy drive a: before booting the system. Sets the NumLock status when the system is powered on. Setting to On will turn on the NumLock key when the system is powered on. Setting to Off will allows users to use the arrow keys on the numeric keypad. This item is to set the Gate A20 status. A20 refers to the first 64KB of extended memory. When the default value Fast is selected, the Gate A20 is controlled by port 92 or chipset specific method resulting in faster system performance. When Normal is selected, A20 is controlled by a keyboard controller or chipset hardware. This item is used to enable or disable the typematic rate setting including Typematic Rate and Typematic Delay. After Typematic Rate Setting is enabled, this item allows you to set the rate (characters/second) at which at keys are accelerated. This item allows you to select the delay between when the key was first pressed and when the acceleration begins Specifies the type of BIOS password protection that is implemented. Setup means that the password prompt appears only when end users try to run Setup. System means that a password prompt appears every time when the computer is powered on or when end users try to run Setup.

CAS Latency Time

2T, 2.5T, 3T
Active to Precharge Delay DRAM RAS# to CAS# Delay
5T, 6T, 7T, 8T 2T, 3T, 4T
Parameter DRAM RAS# Precharge
Description This item controls the number of cycles for Row Address Strobe (RAS) to be allowed to precharge. If insufficient time is allowed for the RAS to accumulate its charge before DRAM refresh, refresh may be incomplete and DRAM may fail to retain data. This item applies only when synchronous DRAM is installed in the system. Selecting Enabled allows caching of the system BIOS ROM at F0000h-FFFFFh, resulting in better system performance. However, if any program writes to this memory area, a system error may result. Selecting Enabled allows caching of the video BIOS ROM at C0000h to C7FFFh, resulting in better video performance. However, if any program writes to this memory area, a system error may result. In order to improve performance, certain space in memory can be reserved for ISA peripherals. This memory must be mapped into the memory space below 16MB. When this area is reserved, it cannot be cached. When the CPU temperature reaches a factory preset level, a thermal monitoring mechanism will be enabled following the appropriate timing delay specified in this field. With the thermal monitoring enabled, clock modulation controlled by the processors internal thermal sensor is also activated to keep the processor within allowable temperature limit. This setting controls just how much system RAM can be allocated to AGP for video purposes. The aperture is a portion of the PCI memory address range dedicated to graphics memory address space. Host cycles that hit the aperture range are forwarded to the AGP without any translation. This item specifies which VGA card is your primary graphics adapter. This setting determines whether the system RAM can be allocated to on-chip video controller for video purposes. When setting to Enabled, up to 128MB system RAM will be allocated to on-chip video controller. Frame Buffer is the video memory that stores data for video display (frame). This field is used to determine the memory size for Frame Buffer. Larger frame buffer size increases video performance. Use this field to select the type of device you want to use as the display(s) of the system. 2T, 3T, 4T

System BIOS Cacheable

Video BIOS Cacheable

Memory Hole at 15M-16M

Delay Prior to Thermal
4 Min, 8Min, 16 Min, 32 Min

AGP Aperture Size (MB)

IDE, RAID Disable, Auto, Legacy Mode, Native Mode

Serial ATA Port 0/1 Mode

Select a compatible mode for Port 1 and Port 2 from Award setting to the chipset settings: Primary Master: Compatible Mode with Serial ATA Port 1 set to Primary Master. Primary Slave: Compatible Mode with Serial ATA Port 1 set to Primary Slave. Secondary Master: Compatible Mode with Serial ATA Port 1 set to Secondary Master. Secondary Slave: Compatible Mode with Serial ATA Port 1 set to Secondary Slave. Primary Master: Compatible Mode with only Serial ATA Enabled and Port 1 set to Primary Master. Secondary Master: Compatible Mode with only Serial ATA Enabled and Port 1 set to Secondary Master. SATA0 Master: Enhance Mode with Port 1 set to Native Mode Master. SATA1 Master: Enhance Mode with Port 2 set to Native Mode Master.
Primary Master Primary Slave Secondary Master Secondary Slave Primary Master Secondary Master SATA0 Master SATA1 Master

Onboard Device

Parameter USB Controller USB 2.0 Controller
Description This setting is used to enable/disable the onboard USB controller. Set to Enabled if you need to use any USB 2.0 device in the operating system that does not support or have any USB 2.0 driver installed, such as DOS. This item allows the BIOS to interact with a USB keyboard or mouse to work with MS-DOS based utilities and non-Windows modes. Enabled Disabled Enabled Disabled

USB Keyboard Support

Parameter USB Mouse Support
Description This item lets you enable or disable the USB mouse driver within the onboard BIOS. The keyboard driver simulates legacy mouse command and lets you use a USB mouse during POST or after boot if you do not have a USB driver in the operating system. Auto allows the motherboards BIOS to detect whether youre using any audio device. If so, the onboard audio controller will be enabled. If not, the onboard audio controller will be disabled. If you want to use different controller cards to connect audio connectors, set the field to Disabled. This setting controls the onboard LAN controller. Enabled Disabled

AC97 Audio

Onboard LAN Control

SuperIO Device

Parameter POWER ON Function Onboard FDC Controller
Description This controls how the PS/2 mouse or keyboard can power on the system. Select Enabled if your system has a floppy disk controller (FDD) installed on the system board and you wish to use it. If you install add-on FDC or the system has no floppy drive, select Disabled in this field. This option is used to assign the I/O address and interrupt request (IRQ) for onboard serial port 2 This option is used to assign the I/O address and interrupt request (IRQ) for onboard serial port 2 This option is used to assign the I/O address and interrupt request (IRQ) for the onboard parallel port. Enables you to set the data transfer protocol for your parallel port. SPP (Standard Parallel Port), EPP (Enhanced Parallel Port), ECP (Extended Capabilities Port) and ECP+EPP.

Wake-Up by PCI PME

FAN CONTROL Power-On by Ring USB KB Wake-up from S3

Resume by Alarm

Use this option to set the date and time for your Disabled Enabled computer to boot up. Date (of month) Alarm* - Indicate month when * Set Resume by Alarm to system will boot up. Set it to 0 if you want to boot everyday. Time (hh:mm:ss) Alarm* - Indicate the hour, minute and second when system will boot up. Enabled, then press
show the range of Date and Time Alarm.
Primary IDE 0/1 Secondary IDE 0/1 FDD, COM, LPT Port PCI PIRQ[A-D] #
Disabled The global timer is the hardware timer that counts down to the power saving modes. If the Enabled monitoring of the listed hardware peripherals or components is enabled, the activity of the specified peripherals or components will awaken the system or reload the original count of global timer when they are accessed.
NOTE: In ACPI mode: Valid-S5 and S4. In APM mode: Valid- shutdown

PnP/PCI Configurations

The table below describes each PnP/PCI configuration parameter. Settings in boldface are the default and suggested settings.
Parameter PNP OS Installed
Description When set to [Yes], BIOS will only initialize the PnP cards used for booting (VGA, IDE, SCSI). The rest of the cards will be initialized by the PnP operating system like Windows 98. When set to [No], BIOS will initialize all the PnP cards. So, select [Yes] if your operating system is Plug & Play aware. Select Enabled to reset Extended System Configuration Data (ESCD) when you exit Setup if you have installed a new add-on and the system configuration has caused such a serious conflict that the OS cannot boot. The Award Plug and Play BIOS has the capacity to automatically configure all of the boot and Plug and Play compatible devices. However, this capability means absolutely nothing unless you are using a Plug and Play operating system such as Windows 95/98. If you set this field to manual choose specific resources by going into each of the sub menu that follows this field. No Yes

Reset Configuration Data

Resources Controlled By

Auto (ESCD) Manual

Option

Load Optimized Settings
You need to reload the BIOS default settings every time you make changes to your system hardware configuration (such as memory size, CPU type, hard disk type, etc.); otherwise, BIOS will keep the previous CMOS settings. Selecting this option displays the following dialog box:
Choosing Yes enables BIOS to automatically detect the hardware changes that you have made in your system. This option also allows you to restore the default settings. Choosing No returns you to the main menu without loading the default settings.

System Security

The Setup program has a number of security features to prevent unauthorized access to the system and its data.

Set Supervisor Password

To set a password: 1. 2. 3. At the prompt, type your password. Your password can be up to 8 alphanumeric characters. When you type the characters, they appear as asterisks on the password screen box. After typing the password, press e. At the next prompt, re-type your password and press e again to confirm the new password. After the password entry, the screen automatically reverts to the main screen.
To disable the password, press e when prompted to enter the password. The screen displays a message confirming that the password has been disabled.

Set User Password

IMPORTANT:To show the Set User Password: 1. Choose Set Supervisor Password and press e. 2. Type the password and then press e. 3. Confirm the password, and then press e. 4. The screen as below with Set User Password enabled will be shown. To set a password: 1. 2. 3. At the prompt, type your password. Your password can be up to 8 alphanumeric characters. When you type the characters, they appear as asterisks on the password screen box. After typing the password, press e. At the next prompt, re-type your password and press e again to confirm the new password. After the password entry, the screen automatically reverts to the main screen.

Bypassing the Password

If you forgot your password, you can bypass the password security feature through hardware configuration.

RTC Battery

Follow these steps to bypass the password: 1. 2. 3. Turn off and unplug the system. Open the system housing. Take off battery and short it. Place on RTC battery, reboot the system and enter setup menu, to load default setting.

Save & Exit Setup

Highlight this item and press <Enter> to save the changes that you have made in the Setup Utility and exit the Setup Utility.

Removing the USB/ Audio Board
1. 2. 3. 4. See Removing the Housing Cover on page 63 See Removing the FDD and DVD Frame on page 65 See Removing the LAN Card on page 65 Disconnect the memory stick cable and USB cable from the main board.
Disconnect the memory stick cable and USB cable from the USB/ audio board.
Remove the two screws as shown here and then detach the USB/ audio board from the lower case.
Removing the Hard Disk Drive
1. 2. 3. See Removing the Housing Cover on page 63 See Removing the FDD and DVD Frame on page 65 Disconnect the hard disk drive IDE from the main board. Detach the hard disk drive power connector and hard disk drive IDE cable from the hard disk drive.
Remove the two screws as shown here and then hold the hard disk drive frame.
Slide the hard disk drive frame to the right and then gently move it inward to detach it from the lower case. Remove the four screws as shown and then detach the hard disk drive from the frame.
Removing the LED Activity Indicators
1. 2. 3. 4. See Removing the Housing Cover on page 63. See Removing the FDD and DVD Frame on page 65 See Removing the Hard Disk Drive on page 70 Disconnect the power LED, hard disk drive activity LED and network activity cables from the main board.
Detach the network activity cable, power LED and hard disk drive activity LED cables from the housing.
Removing the Power Supply
1. 2. 3. 4. See Removing the Housing Cover on page 63. Disconnect the FDD power connector from the FDD drive and the DVD-ROM power connector from the DVD-ROM drive. Remove the hard disk drive power connector from the hard disk drive. Disconnect the main power connector and 12 Volt. power connector from the main board. Remove the three screws that hold the power supply to the housing and detach the power supply from the housing
Removing the CPU Fan Sink
1. 2. 3. See Removing the Housing Cover on page 63 See Removing the FDD and DVD Frame on page 65 Disconnect the fan sink cable from the main board, and then release the two levers on both sides of the fan sink.
Remove the CPU fan sink from the main board and then put the levers back to their original positions.

1. 2. 3. See Removing the Housing on page 89. (Remove the left panel only) Remove the screw on the bracket of the AGP card. Set the screw aside, you will need it when reinserting the AGP card. Gently pull out the AGP card to remove it from the AGP slot.
4. Gently pull out the modem card to remove it from the PCI slot. NOTE: There is no AGP VGA slot for Veriton 7500. NOTE: When you turn on the system, BIOS automatically detects and assigns resources to the PCI or AGP devices.
1. 2. 3. 4. See Removing the Housing on page 89 See Removing the Front Panel on page 89 See Removing the Modem Card on page 90 Disconnect the memory stick cable and USB cable from the main board
Disconnect the memory stick cable and the USB cable from the audio board.
Remove the two screws that hold the audio board, then remove it from the housing.
Removing the DVD-ROM and CD-RW Drive
1. 2. 3. See Removing the Housing on page 89. See Removing the Front Panel on page 89 Disconnect the optical drive IDE cable and audio cable from the main board.
Remove the four screws holding the CD-RW drive to the housing
Disconnect the CD-RW power cable, CD-RW IDE cable, and audio cable from the CD-RW, then remove the CD-ROM drive from the housing.
Remove the four screws holding DVD-ROM to the housing
Disconnect the DVD-ROM power cable, DVD-ROM IDE cable, and audio cable from the DVD-ROM, then remove the DVD-ROM drive from the housing
Removing the Floppy Disk Drive
1. 2. See Removing the Housing on page 89. (Remove the left panel only) Disconnect the floppy disk drive cable from the main board and then remove the four screws holding the diskette drive.
Disconnect the floppy disk drive cable and the floppy disk drive power connector, then remove the diskette drive from the housing
1. 2. See Removing the Housing on page 89. (Remove the left panel only) Disconnect the hard disk drive IDE cable from the main board and then remove the four screws that hold the hard disk drive to the disk frame. Set the screws aside.
Detach the hard disk drive power connector and hard disk drive IDE cable from the hard disk drive, then detach the disk drive from the drive frame
1. 2. See Removing the Housing on page 89. (Remove the left panel only) Disconnect the cable as shown here, remove the one screw here, and then detach the intrusion alarm cable module from the housing.

1. 2. 3. 4. 5. 6. See Removing the Housing on page 89. (Remove the left panel only) Put the housing to lying position with the open area facing upward. See Removing the AGP VGA Card on page 90 See Removing the Modem Card on page 90 See Removing the Main Board on page 99 Slide the bracket and then lift it up in the direction as shown
This chapter provides troubleshooting information for the Veriton 3600D/5600D/7600D, and the Veriton 3600G/5600G/7600G Power-On Self-Test (POST) Index of Error Message Index of Error Symptoms Undetermined Problems
Power-On Self-Test (POST)
Each time you turn on the system, the Power-on Self Test (POST) is initiated. Several items are tested during POST, but is for the most part transparent to the user. The Power-On Self Test (POST) is a BIOS procedure that boots the system, initializes and diagnoses the system components, and controls the operation of the power-on password option. If POST discovers errors in system operations at power-on, it displays error messages on screen, generates a check point code at port 80h or even halts the system if the error is fatal. The main components on the main board that must be diagnosed and/or initialized by POST to ensure system functionality are as follows: Microprocessor with built-in numeric co-processor and cache memory subsystem Direct Memory Access (DMA) controller (8237 module) Interrupt system (8259 module) Three programmable timers (system timer and 8254 module) ROM subsystem RAM subsystem CMOS RAM subsystem and real time clock/calendar with battery backup Onboard parallel interface controller Embedded hard disk interface and one diskette drive interface Keyboard and auxiliary device controllers 1.44M floppy controller I/O ports One parallel port One PS/2-compatible mouse port OnePS/2-compatible keyboard port NOTE: When Post executes a task, it uses a series of preset numbers called check points to be latched at port 80h, indicating the stages it is currently running. This latch can be read and shown on a debug board. The following table describes the BIOS common tasks carried out by POST. Each task is denoted by an unique check point number. For other unique check point numbers that are not listed in the table, refer to the corresponding product service guide. Post Checkpoints List: The list may vary accordingly depending on your BIOS.
Checkpoint CFh C0h Test CMOS R/W functionality Early chipset initialization: -Disable shadow RAM -Disable L2 cache (socket 7 or below) -Program basic chipset registers C1h Detect memory -Auto-detection of DRAM size, type and ECC. -Auto-detection of L2 cache (socket 7 or below) C3h C5h 01h 02h 03h Expand compressed BIOS code to DRAM Call chipset hook to copy BIOS back to E000 & F000 shadow RAM. Expand the Xgroup codes locating in physical address 1000:0 Reserved Initial Superio_Early _Init switch Description
Checkpoint 04h 05h 06h 07h 08h 09h 0Ah Reserved 1. Blank out screen 2. Clear CMOS error flag Reserved 1. Clear 8042 interface 2. Initialize 8042 self-test 1. Test special keyboard controller for Winbond 977 series Super I/O chips. 2. Enable keyboard interface. Reserved 1. Disable PS/2 mouse interface (optional) 2. Auto detect ports for keyboard & mouse followed by a port & interface swap (optional). 3. Reset keyboard for Winbond 977 series Super I/Q chips. 0Bh 0Ch 0Dh 0Eh 0Fh 10h 11h 12h 13h 14h 15h 16h 17h 18h 19h 1Ah 1Bh 1Ch 1Dh 1Eh 1Fh 20h 21h 22h Reserved Reserved Reserved Test F000h segment shadow to see whether it is R/W-able or not. If test fails, keep beeping the speaker. Reserved Auto detect flash type to load appropriate flash R/W codes into the run time area in F000 for ESCD & DMI support. Reserved Use walking 1s algorithm to check out interface in CMOS circuitry. Also set real-time clock power status, and then check for override. Reserved Program chipset default values into chipset. Chipset default values are MODBINable by OEM customers. Reserved Initial Early_Init_Onboard_Generator switch. Reserved Detect CPU information including brand, SMI type (Cyrix or Intel) and CPU level (586 or 686) Reserved Reserved Initial interrupts vector table. If no special specified, all H/W interrupts are directed to SPURIOUS_INT_HDLR & S/W interrupts to SPURIOUS_soft_HDLR. Reserved Initial Early_PM_INIT switch. Reserved Load keyboard matrix (notebook platform) Reserved HPM initialization (notebook platform) Reserved Description

Hard disk(s) diagnosis fail
Keyboard Error Or No Keyboard Present
Keyboard is locked out - Unlock the key
BIOS Messages Memory Test: Memory test fail
Action/FRU This message displays during a full memory test, counting down the memory areas being tested. If POST detects an error during memory testing, additional information appears giving specifics about the type and location of the memory error. If the system cannot boot using the current CMOS configuration, the BIOS can override the current configuration with a set of BIOS defaults designed for the most stable, minimal-performance system operations. System OEMs may replace the Phoenix Technologies Award BIOS POST display with their own proprietary display. Including this message in the OEM display permits the operator to switch between the OEM display and the default POST display. POST detects an error in the primary master IDE hard drive. POST detects an error in the secondary master IDE hard drive. POST detects an error in the primary slave IDE hard drive. POST detects an error in the secondary slave IDE hard drive.
Override enabled - Defaults loaded
Press TAB to show POST screen
Primary master hard disk fail Primary slave hard disk fail Secondary master hard disk fail Secondary slave hard disk fail

Error Symptoms List

NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/ FRU listed in right column is the most likely cause.
Error Symptom Processor / Processor Fan

Action/FRU

NOTE: Normally, the processor fan should be operative, and the processor clock setting should be exactly set to match its speed requirement before diagnosing any processor problems.
Processor fan does not run but power supply fan runs. 1. Ensure the system is not in power saving mode. See Power Management in chapter 2. 2. With the system power on, measure the voltage of processor fan connector. Its reading should be +12Vdc. Its reading should be +12Vdc. If the reading shows normal, but the fan still does not work, then replace a good fan. 3. Main board.
1. Processor. 2. Main board.

Processor test failed.

Main board and Memory
NOTE: Ensure the memory modules are installed properly and the contact leads are clean before diagnosing any system problems.
Memory test failed. Incorrect memory size shown or repeated during POST. 1. See "Memory" 2. Main board 1. Insert the memory modules in the DIMM sockets properly, then reboot the system. 2. Memory module. 3. Main board. 1. Enter BIOS Setup and load default settings. In Windows Systems, check settings in Power Management Property of Control Panel. 2. Reload software from Recovery CD. 1. 2. 3. 4. Diskette/IDE drive connection/cables Diskette/IDE disk drives See Undetermined Problems. Main board

Microsoft Windows XP Home Edition Environment Test

Appendix C

This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: Service guides User's manuals Training materials Bios updates Software utilities Spare parts lists TABs (Technical Announcement Bulletin) For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Also contained on this website are: Detailed information on Acer's International Travellers Warranty (ITW) Returned material authorization procedures An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries. We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.
Assignment Map 29 Audio controller 25 Audio Interface 25 Audio-in/Line-in port 13, 15, 19 Audio-out/Line-out port 13, 15, 19
features 2 connectivity 2 design 3 ergonomics 3 Multimedia 2 Performance 2 Floppy disk drive Interface 25 Frequency 32 front panel 4, 10, 16 FRU 120 Block Diagram 20
Cache Memory 24 size 24 speed 24 Chipsets 31 Compatibility Test 134 Connectors 116 Description 117 description 117 controllers 31 audio 25 serial port 28 CPU removing 79, 81, 97 CPU upgrade removing 79, 81, 97 Current 32

Global Standby Mode 33

Hard Disk removing 94 Hard Disk Drive 82 Hardware Specifications and Configurations 23 HDD removing 94 Housing 63, 89 Opening the 63, 89 Humidity 31
I/O Address Map 30 IDE Interface 25 IDSEL 29 Interface audio 25 IDE 25 Video 24 IRQ Assignment Map 30
Device Standby Mode 33 disassembly CD-ROM Drive 83 Power Supply 85 Diskette Drive removing 93 Drive 94 DRQ Assignment Map 31

Jumper and Connector Information 116 Jumpers 116

keyboard 21

Machine Disassembly 60
cover 63 Housing Cover 63 Main board removing 99 Mechanical Specifications 32 Memory removing 71, 95 size 24 system 24 Memory Address Map 29 Model Definition 133 Motherboard removing 99 MPU-401 25
Serial Port 28 Serial port 12, 14, 19 socket memory 24 Socket Suspend Mode 33 Switching Power Supply 102W 32 Symptoms List Audio 113 CD/DVD-ROM Drive 112 Diskette Drive 111 Keyboard 114 Memory 111 Modem 113 Monitor 113 Other 114 Parallel Port 114 Power Supply 114 Processor / Processor Fan 111 Real-Time Clock 112 Serial Port 114 System Board 111 Video 113 System Board removing 99 System Memory 71, 95 System Specifications 1, 133 design 3 Features 2

Network port 12, 14, 18

Online Support Information 142 Overview 1, 133
Parallel Port 28 Parallel/printer port 12, 14, 18 PCI INTx# 29 PCI Slot IRQ 29 ports left panel 12, 14, 18 POST 103 Power button 10, 17 Power LED 10, 17 Power-On Self-Test (POST) 103 Processor 79, 81, 97 removing 79, 81, 97 PS/2 keyboard port 13, 15, 19 PS/2 mouse port 12, 14, 18
Temperature 31 Test Compatible Components 134 Troubleshooting 102
UART 28 Undetermined Problems 115 USB Port 28 USB ports 13, 15, 19
Removal and Replacement 60 removing 79, 81, 97 Replacement Assembly, Machine 60 replacing HDD 82 RIMM Removing 71, 95 RMA 120 Routing Map 29
Veriton 133 Vibration 31 Voltage 32 Voltage selector switch 13, 15, 19
Weight 32 Windows XP Professional Environment Test 135

 

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